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OurCity, designing inclusion

OURCourses
Design Thinking course-Business Department Laurea UAS Review on students' work
Dr. Mariana Salgado Head of the MBA in User Centered Design Laurea University of Applied Sciences Fellow resercher @LINKS

Interactive pieces
for social inclusion in Meri-Rastila square

INTERACTIVE PLAY AREA


service provider who are the users what is the purpose /meaning of the service
-

- Communal service administrator: Helsinki Public Works Department

-The main users are immigrant and native Finnish families with children.

To provide a covered play area for kids

what happens in the service situation beginning/end

why people want to use the service

bring people & families together through fun & games

Families with kids bypass the Meri-Rastila market place everyday on their way home from the daycare/school.

Possibility to play outside also in a bad weather


-

Interactive

Kids are the main

users of the covered interactive play area


-

Kids want to stop at the

shows/games are very entertaining

play area to spend some To clean up the market place area and make it more attractive and secure for families with children time with other kids and to check what kind of interactive game/show is running this time.

Possibility meet other

kids

- opportunity to have fun with family and other

Lower the barrier to meet and to get to know other

kids

INTERACTIVE PLAY AREA

4. After a while they continue their way home 3. Hisham wants to stop at the covered play area to chek the interactive presentation and to play with other kids 2. On their way they bypass the Meri-Rastila market place 1. Hisham and his mom are walking from the day care to home

Real time bolletin board


service provider who are the users what is the purpose /meaning of the service
Provide a platform for information that different service providers wish to advertise to Meri-Rastila residents
-

Communal service administrator providing the IT platform for different information service providers
-

Communal and commercial service providers (local


-

what happens in the service situation beginning/end

why people want to use the service


Easy way to advertise various services/events that are targeted for immigrant families in the Meri-Rastila area
-

business, language courses, educational training, sport groups, communities)

Service providers contact the communal service operator by phone, sms, internet

They describe the

To improve the

service that they want to advertise through the screen

awareness of the services available for immigrant families in the neighborhood

To attract more

people to use the available services


-

The operator updates

Well-known symbols

information on a server -To reduce scattered and duplicate information that is connected to the screen in MeriRastila market place. -Easy, low cost media for

used in the ads minimizing language barriers

Possibility to meet

other people

REAL TIME INFORMATION SERVICE


1. My name is Samuel. I work as an administrator at Helsinki public works dept. Im responsible for updating information on services that are mainly targeted for immigrant families in Meri-Rastila. I receive information from various service providers by diverse media.

2. Once I receive the information I validate it, and update it on our server. After that, information is readily available on the information screen in Meri-Rastila market place.

3. Up to date information about services is easily and Conveniently available for anyone passing by the Meri-Rastila market place.

women network to support immigrants women

Glopin

A community house in a number of spaces


or a system for managing community common spaces

1. Step

Meri Rastila Commonroom Reservation Service


Woman wants to make a coffee-party with friends Girl wants to make a weekly dancing course Man wants to have dinner with his friends

2. Step

Books via marketsquare house

Gets link via Facebook

Books via smartphone

3. Step

Pick up the keys from Fokka (local social institution)

5. Step

4. Step

Give the keys back to Fokka after each activity

for creating a security network within neighbours

Lighthouses

Kiitos!

mariana.salgado@iki.fi

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