-Application StartedSystem Time (UTC): 11/09/2010- 07:16:49 Local Time: 11/09/2010 - 01:16:49 Process Creation Time: 11/09/2010 - 01:16:47 Process Id: 4768(0x000012a0

) Process Name: C:\Program Files (x86)\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe Version: v7.0.1.8 Diagnostics Version: v2.0.0.24 OS Version: Home Edition User Account: 'stephenotoreno\stephen otoreno' - bIsLocalAdmin=0 Disabled & Integrity Groups: 'BUILTIN\Administrators' - SE_GROUP_USE_FOR_DENY_ON LY Disabled & Integrity Groups: 'Mandatory Label\Medium Mandatory Level' - SE_GROUP _INTEGRITY | SE_GROUP_INTEGRITY_ENABLED Process Virtualization: Allowed=1, Enabled=0 Number Of Processors: 2 Processor 1 Info: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz, Intel64 Famil y 6 Model 23 Stepping 10, GenuineIntel, 2094Mhz Processor 2 Info: Pentium(R) Dual-Core CPU T4300 @ 2.10GHz, Intel64 Famil y 6 Model 23 Stepping 10, GenuineIntel, 2094Mhz ---------------------------------------------------Thread Time Source Message ---------------------------------------------------[0000065c] 01:16:49.811 FEATURE_MANAGER : FeatureManager is being allocated. [0000065c] 01:16:49.811 FEATURE_MANAGER : LoadTemplateFile is going to call Ensu reDirectory looking for C:\ProgramData\Verizon Wireless\VZAccess Manager\Feature Manager.xml and C:\ProgramData\Verizon Wireless\VZAccess Manager\FeatureManagerB ackup.xml [0000065c] 01:16:49.840 FEATURE_MANAGER : loaded: C:\ProgramData\Verizon Wireles s\VZAccess Manager\FeatureManager.xml [0000065c] 01:16:49.851 FEATURE_MANAGER : LoadWriteableFile is going to call Ens ureDirectory looking for C:\Users\stephen otoreno\AppData\Roaming\Verizon Wirele ss\VZAccess Manager\FeatureManagerSettings.xml [0000065c] 01:16:49.854 FEATURE_MANAGER : loaded: C:\Users\stephen otoreno\AppDa ta\Roaming\Verizon Wireless\VZAccess Manager\FeatureManagerSettings.xml [0000065c] 01:16:50.178 VPN MANAGER : We got the error success [0000065c] 01:16:50.178 VPN MANAGER : CMSVPNHelper - the following profiles are available [0000065c] 01:16:50.181 REGISTRY : HKLM->SOFTWARE\CheckPoint\SecuRemote, ValueN ame: '' : ..\..\VPNManager\CheckpointVPNHelper.cpp : (261) [0000065c] 01:16:50.182 REGISTRY : HKLM->SOFTWARE\CheckPoint\SecuRemote, ValueN ame: '' : GetSubKeyCount () - Could not create the key. [0000065c] 01:16:50.230 VPN MANAGER : CCheckpointVPNHelper - Exception while try ing to access registry. [0000065c] 01:16:50.230 VPN MANAGER : CCheckpointVPNHelper - failed to locate th e application path [0000065c] 01:16:50.231 REGISTRY : HKLM->SOFTWARE\CheckPoint\SecuRemote, ValueN ame: '' : ..\..\VPNManager\CheckpointVPNHelper.cpp : (261) [0000065c] 01:16:50.232 REGISTRY : HKLM->SOFTWARE\CheckPoint\SecuRemote, ValueN ame: '' : GetSubKeyCount () - Could not create the key. [0000065c] 01:16:50.232 VPN MANAGER : CCheckpointVPNHelper - Exception while try ing to access registry. [0000065c] 01:16:50.232 VPN MANAGER : CCheckpointVPNHelper - failed to locate th e application path [0000065c] 01:16:50.234 REGISTRY : HKLM->SOFTWARE\Cisco Systems\VPN Client, Val ueName: '' : ..\..\VPNManager\CiscoVPNHelper.cpp : (274) [0000065c] 01:16:50.235 REGISTRY : HKLM->SOFTWARE\Cisco Systems\VPN Client, Val

ueName: 'InstallPath' : GetKeyValue (CString*, DWORD) - The key did not exist an d could not be created. [0000065c] 01:16:50.235 VPN MANAGER : CCiscoVPNHelper - Exception while trying t o access registry. [0000065c] 01:16:50.236 REGISTRY : HKLM->SOFTWARE\Cisco Systems\VPN Client, Val ueName: '' : ..\..\VPNManager\CiscoVPNHelper.cpp : (274) [0000065c] 01:16:50.237 REGISTRY : HKLM->SOFTWARE\Cisco Systems\VPN Client, Val ueName: 'InstallPath' : GetKeyValue (CString*, DWORD) - The key did not exist an d could not be created. [0000065c] 01:16:50.237 VPN MANAGER : CCiscoVPNHelper - Exception while trying t o access registry. [0000065c] 01:16:50.238 REGISTRY : HKLM->SOFTWARE\Cisco Systems\VPN Client, Val ueName: '' : ..\..\VPNManager\CiscoVPNHelper.cpp : (274) [0000065c] 01:16:50.239 REGISTRY : HKLM->SOFTWARE\Cisco Systems\VPN Client, Val ueName: 'InstallPath' : GetKeyValue (CString*, DWORD) - The key did not exist an d could not be created. [0000065c] 01:16:50.270 VPN MANAGER : CCiscoVPNHelper - Exception while trying t o access registry. [0000065c] 01:16:50.271 REGISTRY : HKLM->SOFTWARE\Nortel Networks\Extranet Acces s Client, ValueName: '' : ..\..\VPNManager\NortelVPNHelper.cpp : (262) [0000065c] 01:16:50.272 REGISTRY : HKLM->SOFTWARE\Nortel Networks\Extranet Acces s Client, ValueName: 'ProductFolder' : GetKeyValue (CString*, DWORD) - The key did not exist and could not be created. [0000065c] 01:16:50.272 VPN MANAGER : CNortelVPNHelper - Exception while trying to access registry. [0000065c] 01:16:50.273 REGISTRY : HKLM->SOFTWARE\Nortel Networks\Extranet Acces s Client, ValueName: '' : ..\..\VPNManager\NortelVPNHelper.cpp : (262) [0000065c] 01:16:50.274 REGISTRY : HKLM->SOFTWARE\Nortel Networks\Extranet Acces s Client, ValueName: 'ProductFolder' : GetKeyValue (CString*, DWORD) - The key did not exist and could not be created. [0000065c] 01:16:50.274 VPN MANAGER : CNortelVPNHelper - Exception while trying to access registry. [0000065c] 01:16:50.275 VPN MANAGER : CNortelConnectionListener - extended polli ng period is set to 120 seconds [0000065c] 01:16:50.276 VPN MANAGER : CThirdPartyVPNHelper - locating the applic ation path [0000065c] 01:16:50.276 VPN MANAGER : CThirdPartyVPNHelper - reading the Third P arty client params [0000065c] 01:16:50.277 VPN MANAGER : CThirdPartyVPNHelper - locating the applic ation path [0000065c] 01:16:50.277 VPN MANAGER : CThirdPartyVPNHelper - reading the Third P arty client params [0000065c] 01:16:50.278 REGISTRY : HKLM->SOFTWARE\NetMotion\Setup, ValueName: ' ' : ..\..\VPNManager\NetMotionVPNHelper.cpp : (162) [0000065c] 01:16:50.279 REGISTRY : HKLM->SOFTWARE\NetMotion\Setup, ValueName: ' LastInstallLocation' : GetKeyValue (CString*, DWORD) - The key did not exist and could not be created. [0000065c] 01:16:50.279 VPN MANAGER : CNetMotionVPNHelper - Exception while tryi ng to access registry. [0000065c] 01:16:50.284 REGISTRY : HKLM->SOFTWARE\Juniper Networks, ValueName: '' : ..\..\VPNManager\JuniperVPNHelper.cpp : (127) [0000065c] 01:16:50.285 REGISTRY : HKLM->SOFTWARE\Juniper Networks, ValueName: '' : GetSubKeyCount () - Could not create the key. [0000065c] 01:16:50.285 VPN MANAGER : CJuniperVPNHelper - Exception while trying to access registry. [0000065c] 01:16:50.290 REGISTRY : HKLM->SOFTWARE\Aventail VPN Client\Connection s, ValueName: '' : ..\..\VPNManager\AventailVPNHelper.cpp : (113) [0000065c] 01:16:50.290 REGISTRY : HKLM->SOFTWARE\Aventail VPN Client\Connection s, ValueName: '' : GetSubKeyCount () - Could not create the key. [0000065c] 01:16:50.290 VPN MANAGER : CAventailVPNHelper - Exception while tryin

g to access registry. [0000065c] 01:16:51.421 VPN MANAGER : ATT Extension DLL loaded [0000065c] 01:16:51.440 VPN MANAGER : CATTVPNHelper - call to SetVPNOwner [0000065c] 01:16:51.444 VPN MANAGER : CVPNFrameworkObject::Show() called [0000065c] 01:16:51.470 REGISTRY : HKLM->SOFTWARE\Cisco Systems\VPN Client, Val ueName: '' : ..\..\VPNManager\CiscoVPNHelper.cpp : (274) [0000065c] 01:16:51.471 REGISTRY : HKLM->SOFTWARE\Cisco Systems\VPN Client, Val ueName: 'InstallPath' : GetKeyValue (CString*, DWORD) - The key did not exist an d could not be created. [0000065c] 01:16:51.471 VPN MANAGER : CCiscoVPNHelper - Exception while trying t o access registry. [0000065c] 01:16:51.472 REGISTRY : HKLM->SOFTWARE\Nortel Networks\Extranet Acces s Client, ValueName: '' : ..\..\VPNManager\NortelVPNHelper.cpp : (262) [0000065c] 01:16:51.473 REGISTRY : HKLM->SOFTWARE\Nortel Networks\Extranet Acces s Client, ValueName: 'ProductFolder' : GetKeyValue (CString*, DWORD) - The key did not exist and could not be created. [0000065c] 01:16:51.473 VPN MANAGER : CNortelVPNHelper - Exception while trying to access registry. [0000065c] 01:16:51.476 REGISTRY : HKLM->SOFTWARE\CheckPoint\SecuRemote, ValueN ame: '' : ..\..\VPNManager\CheckpointVPNHelper.cpp : (261) [0000065c] 01:16:51.476 REGISTRY : HKLM->SOFTWARE\CheckPoint\SecuRemote, ValueN ame: '' : GetSubKeyCount () - Could not create the key. [0000065c] 01:16:51.477 VPN MANAGER : CCheckpointVPNHelper - Exception while try ing to access registry. [0000065c] 01:16:51.477 VPN MANAGER : CCheckpointVPNHelper - failed to locate th e application path [0000065c] 01:16:51.478 REGISTRY : HKLM->SOFTWARE\NetMotion\Setup, ValueName: ' ' : ..\..\VPNManager\NetMotionVPNHelper.cpp : (162) [0000065c] 01:16:51.478 REGISTRY : HKLM->SOFTWARE\NetMotion\Setup, ValueName: ' LastInstallLocation' : GetKeyValue (CString*, DWORD) - The key did not exist and could not be created. [0000065c] 01:16:51.479 VPN MANAGER : CNetMotionVPNHelper - Exception while tryi ng to access registry. [0000065c] 01:16:51.479 REGISTRY : HKLM->SOFTWARE\Juniper Networks, ValueName: '' : ..\..\VPNManager\JuniperVPNHelper.cpp : (127) [0000065c] 01:16:51.480 REGISTRY : HKLM->SOFTWARE\Juniper Networks, ValueName: '' : GetSubKeyCount () - Could not create the key. [0000065c] 01:16:51.480 VPN MANAGER : CJuniperVPNHelper - Exception while trying to access registry. [0000065c] 01:16:51.481 REGISTRY : HKLM->SOFTWARE\Aventail VPN Client\Connection s, ValueName: '' : ..\..\VPNManager\AventailVPNHelper.cpp : (113) [0000065c] 01:16:51.482 REGISTRY : HKLM->SOFTWARE\Aventail VPN Client\Connection s, ValueName: '' : GetSubKeyCount () - Could not create the key. [0000065c] 01:16:51.482 VPN MANAGER : CAventailVPNHelper - Exception while tryin g to access registry. [0000065c] 01:16:51.482 VPN MANAGER : CATTVPNHelper - Error locating the applica tion path [0000065c] 01:16:57.444 VPN MANAGER : Testing if IsVPNConnected [0000065c] 01:17:03.447 VPN MANAGER : Testing if IsVPNConnected [0000065c] 01:17:09.451 VPN MANAGER : Testing if IsVPNConnected [0000065c] 01:17:15.460 VPN MANAGER : Testing if IsVPNConnected [0000065c] 01:17:21.493 VPN MANAGER : Testing if IsVPNConnected [0000065c] 01:17:27.475 VPN MANAGER : Testing if IsVPNConnected [0000065c] 01:17:33.477 VPN MANAGER : Testing if IsVPNConnected [0000065c] 01:17:39.483 VPN MANAGER : Testing if IsVPNConnected [0000065c] 01:17:45.489 VPN MANAGER : Testing if IsVPNConnected [0000065c] 01:17:51.522 VPN MANAGER : Testing if IsVPNConnected [0000065c] 01:17:57.501 VPN MANAGER : Testing if IsVPNConnected [0000065c] 01:18:03.507 VPN MANAGER : Testing if IsVPNConnected [0000065c] 01:18:09.513 VPN MANAGER : Testing if IsVPNConnected

[0000065c] 01:18:15.522 VPN MANAGER : Testing if IsVPNConnected [0000065c] 01:18:17.803 VPN MANAGER : CVPNFrameworkObject::DisconnectVPN - disco nnecting VPN in state VPN::Disconnected [0000065c] 01:18:17.803 VPN MANAGER : DisconnectVPN - disconnecting profile [0000065c] 01:18:17.804 VPN MANAGER : CVPNFrameworkObject::DisconnectVPN - disco nnecting VPN in state VPN::Disconnected [0000065c] 01:18:17.804 VPN MANAGER : DisconnectVPN - disconnecting profile [0000065c] 01:18:17.830 FEATURE_MANAGER : FeatureManager is being destroyed. [000005b8] 01:18:17.841 DIAGNOSTICS INTERNAL : Deallocating the diagnostics memo ry.