You are on page 1of 37

INTERNATIONAL COMPUTER DRIVING LICENCE SYLLABUS VERSION 5.

0

MODULES Module 1 – Concepts of Information and Communication Technology (ICT) Module 2 – Using the Computer and Managing Files Module 3 – Word Processing Module 4 – Spreadsheets Module 5 – Using Databases Module 6 – Presentation Module 7 – Web Browsing and Communication

Module 1 – Concepts of Information and Communication Technology (ICT)
The following is the Syllabus for Module 1, Concepts of Information and Communication Technology (ICT), which provides the basis for the theory-based test in this module.

Module Goals
Module 1 Concepts of Information and Communication Technology (ICT) requires the candidate to understand the main concepts of ICT at a general level, and to know about the different parts of a computer. The candidate shall be able to: • • • • • • • Understand what hardware is, know about factors that affect computer performance and know about peripheral devices. Understand what software is and give examples of common applications software and operating system software. Understand how information networks are used within computing, and be aware of the different options to connect to the Internet. Understand what Information and Communication Technology (ICT) is and give examples of its practical applications in everyday life. Understand health and safety and environmental issues in relation to using computers. Recognize important security issues associated with using computers. Recognize important legal issues in relation to copyright and data protection associated with using computers.

CATEGORY
1.1 Hardware

KNOWLEDGE AREA
1.1.1 Concepts

REF.
1.1.1.1 1.1.1.2

KNOWLEDGE ITEM
Understand the term hardware. Understand what a personal computer is. Distinguish between desktop, laptop (notebook), tablet PC in terms of typical users. Identify common handheld portable digital devices like: personal digital assistant (PDA), mobile phone, smartphone, multimedia player and know their main features. Know the main parts of a computer like: central processing unit (CPU), types of memory, hard disk, common input and output devices. Identify common input/output ports like: USB, serial, parallel, network port, FireWire.

1.1.1.3

1.1.1.4

1.1.1.5

1.1.2 Computer Performance

1.1.2.1

Know some of the factors that impact on a computer’s performance like: CPU speed, RAM size, graphics card processor and memory, the number of applications running. Know that the speed (operating frequency) of the CPU is measured in megahertz (MHz) or gigahertz (GHz). Know what computer memory is: RAM (random-access memory), ROM (readonly memory) and distinguish between them. Know storage capacity measurements: bit, byte, KB, MB, GB, TB. Know the main types of storage media like: internal hard disk, external hard disk, network drive, CD, DVD, USB flash drive, memory card, online file storage.

1.1.2.2

1.1.3 Memory and Storage

1.1.3.1

1.1.3.2

1.1.3.3

Copyright © 2007 The ECDL Foundation Ltd.

Ref: ECDL / ICDL – Syllabus – V5.0

Page 2 of 37

CATEGORY

KNOWLEDGE AREA

REF.

KNOWLEDGE ITEM

1.1.4 Input, Output Devices

1.1.4.1

Identify some of the main input devices like: mouse, keyboard, trackball, scanner, touchpad, stylus, joystick, web camera (webcam), digital camera, microphone. Know some of the main output devices like: screens/monitors, printers, speakers, headphones. Understand some devices are both input and output devices like: touchscreens. Understand the term software. Understand what an operating system is and name some common operating systems. Identify and know the uses of some common software applications: word processing, spreadsheet, database, presentation, e-mail, web browsing, photo editing, computer games. Distinguish between operating systems software and applications software. Know some options available for enhancing accessibility like: voice recognition software, screen reader, screen magnifier, on-screen keyboard.

1.1.4.2

1.1.4.3

1.2 Software

1.2.1 Concepts

1.2.1.1 1.2.1.2

1.2.1.3

1.2.1.4

1.2.1.5

Copyright © 2007 The ECDL Foundation Ltd.

Ref: ECDL / ICDL – Syllabus – V5.0

Page 3 of 37

extranet is. Know some disadvantages of teleworking like: lack of human contact.4 1.4 1. Understand what the Internet is and know some of its main uses. Know about different Internet services for consumers like: e-commerce. wireless local area network (WLAN). high speed.4.1 1. less emphasis on teamwork.5 1.3 Networks KNOWLEDGE AREA 1.1.3.3.1. cable. typically a flat fee. Ref: ECDL / ICDL – Syllabus – V5. uploading to a network. cost effectiveness. 1.2 1.3.1. Know some of the advantages of teleworking like: reduced or no commuting time. ebanking.2 1. Understand some of the characteristics of broadband: always on. Understand the term client/server. higher risk of intruder attack.4.4.3.1. kilobits per second (kbps).4 Copyright © 2007 The ECDL Foundation Ltd.3.2 1.4 ICT in Everyday Life 1.1 Electronic World 1.3 1.0 .3.1 KNOWLEDGE ITEM Understand the terms local area network (LAN).1.3.3. multimedia learning experience.3 1. Understand the concepts of downloading from. Understand what transfer rate means.1 Network Types REF.2 Data Transfer 1. Understand what an intranet.3. Understand the term Information and Communication Technology (ICT). flexible schedules.1. e-government. Understand the term teleworking. greater ability to focus on one task. Understand the term e-learning.2.2.2.1 1. satellite. Know about different Internet connection services: dial-up.1. megabits per second (mbps).3.4.3 1.3. reduced company space requirements. wide area network (WAN).2. Understand how it is measured: bits per second (bps). wireless. broadband.1.4. Page 4 of 37 1.CATEGORY 1. mobile phone.2. flexible learning location. Know about different options for connecting to the Internet like: phone line. Know some of its features like: flexible learning time.

desk and seat can help maintain a good posture.4.4.2.1 Copyright © 2007 The ECDL Foundation Ltd.2. use eye relaxation techniques.2 1. Ref: ECDL / ICDL – Syllabus – V5.3.3. have breaks. video and audio clips. printer cartridges and paper. Know the importance of taking precautions when using online communities: make your profile private.4. Recognize examples like: social networking websites. podcast. Understand the term ergonomics.2.3 1. Recognize ways to help ensure a user’s wellbeing while using a computer like: take regular stretches. Understand the concept of an online (virtual) community.2 Communication REF.4. Recognize that lighting is a health factor in computer use.CATEGORY KNOWLEDGE AREA 1.3 1. Know about the option of recycling computer components. online computer games.2. Understand the term Really Simple Syndication (RSS) feed.4.5 Environment 1.4. chat rooms. Know ways that users can publish and share content online: web log (blog). be aware that posted information is publicly available. Be aware that use of artificial light.2 1. amount of light.3 Virtual Communities 1.0 Page 5 of 37 . Understand that correct positioning of the computer.4. photos.4.2.4. Understand the term Voice over Internet Protocol (VoIP).4. be wary of strangers.5. direction of light are all important considerations.4 Health 1. limit the amount of personal information you post.4.4.4. 1.4 1.1 1.4. Understand the term podcast. 1.2.4.4.4.4.4.6 1.1 1.3.5 1.4. Understand the term web log (blog).3 1. Understand the term instant messaging (IM).4. Internet forums.1 KNOWLEDGE ITEM Understand the term electronic mail (email).4 1.4.2 1.

6.4. 1.3 Viruses 1.2 KNOWLEDGE ITEM Know about computer energy saving options: applying settings to automatically turn off the screen/monitor.3.2 1. Understand what a firewall is. Understand the term copyright.1 1.2 1. to automatically put the computer to sleep.5.2 Copyright © 2007 The ECDL Foundation Ltd.5. Know about good password policies like: not sharing passwords.0 .1. adequate password length.1 Identity/Authentication 1.5.1.6.2.6. Know how to recognize licensed software: by checking product ID. open source.3. locking computer and hardware using a security cable.1 Copyright 1.6.1 1. Know how to protect against viruses and the importance of updating antivirus software regularly. Understand that for security reasons a user name (ID) and password are needed for users to identify themselves when logging on to a computer.2.5 Security 1.4 1. Understand the term end-user license agreement.5.6 Law 1.6. Identify the main data protection rights for a data subject in your country.1 1.1 1.5. switching off the computer.5.1.2 1.3 1. by viewing the software licence.2 Data Protection 1.2.5.2 1.5.3 1.1. changing them regularly. product registration.2 Data Security 1. Be aware how viruses can enter a computer system. Understand the terms shareware.2.5.1 1.1.3 1.CATEGORY KNOWLEDGE AREA REF.2.6. Know ways to prevent data theft like: using a user name and password. Page 6 of 37 1.5.6. freeware. Understand the importance of having an off-site backup copy of files.3. Identify the main purposes of data protection legislation or conventions: to protect the rights of the data subject.5.1. adequate letter and number mix.5.6. Ref: ECDL / ICDL – Syllabus – V5. Understand the term computer virus. to set out the responsibilities of the data controller.

Copyright © 2007 The ECDL Foundation Ltd. Ref: ECDL / ICDL – Syllabus – V5.0 Page 7 of 37 .6.3 KNOWLEDGE ITEM Identify the main data protection responsibilities for a data controller in your country.CATEGORY KNOWLEDGE AREA REF. 1.2.

screen saver options).5 2.1.1. The candidate shall be able to: • • • • • Use the main features of the operating system including adjusting the main computer settings and using built-in help features.access memory). Change the computer’s desktop configuration: date & time.1 Operating System REF.0 Page 8 of 37 .1 TASK ITEM Start the computer and log on securely using a user name and password. desktop display options (colour settings. Module Goals Module 2 Using the Computer and Managing Files requires the candidate to demonstrate competence in running and managing a personal computer.1 2.1. 2.1. screen pixel resolution.1. Shut down a non-responding application.2 Setup 2.1. 2.1. Demonstrate the ability to use simple text editing and print tools available within the operating system.1 First Steps CATEGORY 2.3 2. Ref: ECDL / ICDL – Syllabus – V5.4 2.1. SKILL SET 2.Module 2 – Using the Computer and Managing Files The following is the Syllabus for Module 2. Operate effectively around the computer desktop and work effectively in a graphical user environment. which provides the basis for the theory and practice-based test in this module. installed RAM (random.2 Copyright © 2007 The ECDL Foundation Ltd.2 2. volume settings.1.1. Restart the computer using an appropriate routine.2.2. Know about the main concepts of file management and be able to efficiently organize files and folders so that they are easy to identify and find. Use utility software to compress and extract large files and use anti-virus software to protect against computer viruses.1. Use available Help functions. Using the Computer and Managing Files.1. Shut down the computer using an appropriate routine. desktop background.1.1. View the computer’s basic system information: operating system name and version number.

Open a window to display folder name.2.2 2.3.1. remove a desktop shortcut icon.1.2 Files and Folders 2. folders. CD-RW.3 Copyright © 2007 The ECDL Foundation Ltd.2 2.1. Know how files. toolbar or ribbon. Collapse. drives.4 Using Windows 2.4. add keyboard language. collapse views of drives.1 Main Concepts 2. uninstall a software application.2.1 2.5 2. Understand the purpose of regularly backing up data to a removable storage device for off-site storage.1. close a window.1. Understand how an operating system organizes drives. network drives.CATEGORY SKILL SET REF. 2. folders are measured: KB.1. menu bar.1.1. resize. USB flash drive. ability to share files.2.2.4. folders. application.1. Identify the different parts of a window: title bar.4. folders. Expand.1.2 File Management 2. size.2.1.3.1.2. location on a drive.2.2.0 Page 9 of 37 . DVD-RW.2. status bar.1 2. Install. Identify common icons like those representing: files. scroll bar.2. printers. folder. Create.2.3.3.1. expand.2. GB. Use an icon to open a file. move.3 2.1.1. files in a hierarchical structure. file on a drive. recycle bin/wastebasket/trash.4 2. applications.3 Working with Icons 2.2 2. Use keyboard print screen facility to capture a full screen. make an alias.3 2.4 2.1. 2. restore. Navigate to a folder.2.3 2. active window. Know devices used by an operating system to store files and folders like: hard disk.2.2.1 2.1 2. Select and move icons.5 TASK ITEM Set.4 2. Understand the benefits of online file storage: convenient access. Ref: ECDL / ICDL – Syllabus – V5.3 2. MB.1.2 2.2. Switch between open windows.

audio files. Identify common file types: word processing files. Restore files. name and save the file to a location on a drive. folders.3 2.5 2. Use the Find tool to locate a file. by size.2.2.5.3. folders between folders and between drives. presentation files. by content.1 2.2.6 2.5. Delete files. Select a file.2.CATEGORY SKILL SET REF. temporary files. 2. portable document format files.2. folders between folders and between drives. Search for files by all or part of file name.1 2. Move files.3. video files. non-adjacent files.2.6.5 Delete. read-write. type. executable files. Search for files by date modified.2. Change file status: read-only/locked.2. Sort files in ascending.4 TASK ITEM Create a folder and a further subfolder.2. date modified.4.2.2. Open a text editing application.0 Page 10 of 37 .3.4.4.3 Working with Files 2. Recognize good practice in folder.2 2.2.2 2.2.1 2.2.3. Rename files.2 2. folders to the recycle bin/wastebasket/trash. folders from the recycle bin/wastebasket/trash.2.3 Copyright © 2007 The ECDL Foundation Ltd. file naming: use meaningful names for folders and files to help with recall and organization. by date created. image files.6.3 2.2 2. Empty the recycle bin/wastebasket/trash.1 2.3. descending order by name. 2.2.2.4 2. size.6. folder. Restore 2. Move 2. folder individually or as a group of adjacent.2.3.2.5.2. spreadsheet files. database files. Ref: ECDL / ICDL – Syllabus – V5.6 Searching 2.2. compressed files. folders.4 Copy.3 2. Enter text into a file. Copy files.

2.3.3. delete a print job using a desktop print manager.4.1 2. Use anti-virus software to scan specific drives. View list of recently used files.CATEGORY SKILL SET REF.1 2.4 TASK ITEM Search for files by using wildcards: file type. first letter of file name.2.2 2.4 Print Management 2.4.1.6.4.3 Utilities 2.1 Printer Options 2. Pause. Understand what a virus is and the ways a virus can be transmitted onto a computer.1 2.4.3.2. folders.3 2.2.1. Ref: ECDL / ICDL – Syllabus – V5. re-start.3.3. 2. Understand why anti-virus software needs to be updated regularly.2.0 Page 11 of 37 .4. Extract compressed files from a location on a drive.1.2 2.3 Copyright © 2007 The ECDL Foundation Ltd.2 2.3. View a print job’s progress in a queue using a desktop print manager.3 2.2.1 File Compression 2.2 Anti-Virus 2.4. Understand what file compression means. files. Install a new printer on the computer. 2.2. Print a document from a text editing application.5 2. Compress files in a folder on a drive.3. Change the default printer from an installed printer list.2.1 2.6.4.1.3.1.2 Print 2.2 2.

1. save documents. Insert tables. Prepare documents for mail merge operations.2.1. which provides the basis for the practice-based test in this module. The candidate shall be able to: • • • • • • • Work with documents and save them in different file formats. default folder to open. Switch between open documents.3 3. Save a document as another file type like: text file.1. 3.1.0 Page 12 of 37 .2 Enhancing Productivity 3.1. Create a new document based on default template. close documents.2 3.1.1.1.1 TASK ITEM Open.2.1.1 3. fax. Module Goals Module 3 Word Processing requires the candidate to demonstrate the ability to use a word processing application to create everyday letters and documents. SKILL SET 3. close a word processing application. agenda. Ref: ECDL / ICDL – Syllabus – V5.2 Copyright © 2007 The ECDL Foundation Ltd. Set basic options/preferences in the application: user name. Word Processing.1.4 3.5 3.Module 3 – Word Processing The following is the Syllabus for Module 3. Save a document under another name to a location on a drive. images and drawn objects into documents. Create and edit small-sized word processing documents that will be ready to share and distribute. Use available Help functions.1.1. Apply different formats to documents to enhance them before distribution and recognize good practice in choosing the appropriate formatting options.1.1 Using the Application REF. version number. 3. template. Save a document to a location on a drive. Choose built-in options such as the Help function to enhance productivity.1 Working with Documents CATEGORY 3. other available template like: memo.1. Rich Text Format. software specific file extension. Adjust document page settings and check and correct spelling before finally printing documents. Open.

1.2. sentence.2. Ref: ECDL / ICDL – Syllabus – V5.2 Select. phrase.3.2.1.1. ®.3. merge paragraph(s). paragraph marks.2.3. Change text formatting: font sizes. line.4 3.2. manual line break marks.2. Apply automatic hyphenation. Create.2 Paragraphs 3.2.0 Page 13 of 37 . Insert symbols or special characters like: ©. Select character. word. font types.2.2 3.3 3.4 3.1.2. minimize the ribbon.1 3.4 TASK ITEM Use magnification/zoom tools.1 3.2. underline.3 Formatting 3. Enter text into a document.2. hide non-printing formatting marks like: spaces.5 3.2.2. tab characters.2.2. Copy.3. phrase. Apply case changes to text.1.3.3.2 3.2 Document Creation 3. Use the undo.2. between open documents.2.3 3.1.2.2 3.2.1 Copyright © 2007 The ECDL Foundation Ltd.1 Text 3. Edit 3. entire body text.2.1. removing characters. Delete text. italic. hide built-in toolbars. superscript. redo command. Apply text formatting: bold. Use a simple search command for a specific word.2.1.3.7 3. 3. Apply text formatting: subscript.1. Apply different colours to text. Restore.6 3. words within existing text. 3. ™.3.6 3.2. move text within a document.3 3.1 3.CATEGORY SKILL SET REF.2. Display. Switch between page view modes.1 Enter Text 3.3.3 3.8 3. Display. Use a simple replace command for a specific word.5 3.2.1.1. by over-typing to replace existing text. Edit content by entering. paragraph.

3.3. tab tools rather than inserting spaces. Indent paragraphs: left.1 3.5 3.3.2.2.4.2.1 3.3. numbers in a single level list.4 3. first line.9 3. Recognize good practice in aligning text: use align.10 3. row height.0 Page 14 of 37 .2. 1.4.2 TASK ITEM Insert.1.4 3. columns. Create a table ready for data insertion. remove and use tabs: left.4 Objects 3.4.2.CATEGORY SKILL SET REF.3. right. remove soft carriage return (line break).7 3.2 3. colour. Align text left.2 3.2. Add.2.2 Copyright © 2007 The ECDL Foundation Ltd.3. Modify column width.6 3. justified.2. Insert.4. Apply an existing character style to selected text. delete. Apply an existing paragraph style to one or more paragraphs. double line spacing within paragraphs. Recognize good practice in paragraph spacing: apply spacing between paragraphs rather than use the Return key.3 3. rows and columns. centre.1 3. width. 3. indent.4.3. centre.3 Styles 3. edit data in a table.1.3. Apply single.2.3.1. entire table.1 Table Creation 3.3.3.3 3. below paragraphs.5 lines. Add a box border and shading/background colour to a paragraph.8 3. Select rows. Use copy format tool. Modify cell border line style. decimal. right.2 Table Formatting 3.1.3. right.2. Set.3.3 3.2. 3.3. Switch between different standard bullet. remove bullets. Apply spacing above.4.3.4. cells. number styles in a single level list. Insert.3. Ref: ECDL / ICDL – Syllabus – V5.4.

5 3.1. Ref: ECDL / ICDL – Syllabus – V5.3. for use in a mail merge.CATEGORY SKILL SET REF. left. Add.2.1 Preparation 3. Change paper size.3 3.5 Mail Merge 3.2.5.6 3. 3.7 3.1 Copyright © 2007 The ECDL Foundation Ltd.1.4. 3.6.4.6.2 3. right. chart.2.1. page number information.2.2 3.6.6.4.6.4.3 TASK ITEM Add shading/background colour to cells. Insert an object (picture.1 3.1. Select a mailing list.2 Outputs 3.0 Page 15 of 37 .5. Recognize good practice in adding new pages: insert a page break rather than using the Return key. Resize.6. Select an object. footers: date. Insert data fields in a mail merge main document (letter. between open documents.3. labels. deleting repeated words. as a main document for a mail merge. move an object within a document.1.5. Print mail merge outputs: letters. prepare a document.6. Spell check a document and make changes like: correcting spelling errors. bottom.5.4.4 3.5.2 Check and Print 3. label document as a new file or printed output.4 3.1 3. landscape.3 3.1.1. edit text in headers.1 3.6.5.5.1 Setup 3. delete an object. Change document orientation: portrait. footers. Open. Add fields in headers.1.1 3. delete a page break in a document. file name.6.3 Graphical Objects 3.1. image. Insert. top. Copy.3.4. Merge a mailing list with a letter.1.6.3 3. Apply automatic page numbering to a document. address labels). drawn object) to a specified location in a document.3.2 3. other data file.2 3. Change margins of entire document.6 Prepare Outputs 3.

6. Print a document from an installed printer using output options like: entire document.2. 3.2 TASK ITEM Add words to a built-in custom dictionary using a spell checker. number of copies.4 Copyright © 2007 The ECDL Foundation Ltd.2. Preview a document.0 Page 16 of 37 . Ref: ECDL / ICDL – Syllabus – V5. specific pages.6.CATEGORY SKILL SET REF.6. 3.2.3 3.

delete and appropriately rename worksheets. Save a spreadsheet as another file type like: template.1.1. text file. 4. Copy. Adjust spreadsheet page settings and check and correct spreadsheet content before finally printing spreadsheets. Open. Format numbers and text content in a spreadsheet.1. Choose built-in options such as the Help function within the application to enhance productivity.1. close a spreadsheet application.1 Working with Spreadsheets • • • CATEGORY 4.1.5 Copyright © 2007 The ECDL Foundation Ltd. SKILL SET 4.Module 4 – Spreadsheets The following is the Syllabus for Module 4. which provides the basis for the practice-based test in this module.4 4. Edit rows and columns in a worksheet. Create mathematical and logical formulas using standard spreadsheet functions.1 Using the Application REF. 4. The candidate shall be able to: • • • • • Work with spreadsheets and save them in different file formats. Choose. version number.0 Page 17 of 37 .1. Save a spreadsheet under another name to a location on a drive. sort and copy. Use good practice in formula creation and recognize error values in formulas. close spreadsheets.1.1.1.2 4. Enter data into cells and use good practice in creating lists. Module Goals Module 4 Spreadsheets requires the candidate to understand the concept of spreadsheets and to demonstrate an ability to use a spreadsheet to produce accurate work outputs. create and format charts to communicate information meaningfully.1 TASK ITEM Open. software specific file extension. move. Spreadsheets.1.1.3 4. Create a new spreadsheet based on default template. Select. Ref: ECDL / ICDL – Syllabus – V5. Save a spreadsheet to a location on a drive. Switch between open spreadsheets. move and delete data.

2. ensure cells bordering list are blank.1 TASK ITEM Set basic options/preferences in the application: user name.3.2. between open spreadsheets.2 Enhancing Productivity REF. 4.3 4. text in a cell.2.2. Sort 4. descending numeric order.5 4.1.2. Move.2 4. Sort a cell range by one criterion in ascending. Use the replace command for specific content in a worksheet. surname detail in adjacent cell).3 4.2.1 4.1 4.3. between worksheets. between worksheets.CATEGORY SKILL SET 4. insert blank row before Total row. Display.2.2.2. range of adjacent cells. between open spreadsheets.3 Copyright © 2007 The ECDL Foundation Ltd.4 4. (for example. Use available Help functions. first name detail in one cell.0 Page 18 of 37 .2 4.2. Use the autofill tool/copy handle tool to copy.2 Edit. Select 4. ascending.2.2.1.1 4. Recognize good practice in creating lists: avoid blank rows and columns in the main body of list.2 4. Use the undo. 4.2.1. Use the search command for specific content in a worksheet.3 Copy. entire worksheet. descending alphabetic order.1. Ref: ECDL / ICDL – Syllabus – V5. cell range within a worksheet.1. default folder to open. increment data entries. Select a cell.1. Delete 4. Understand that a cell in a worksheet should contain only one element of data.2.1.2.3. date. range of non-adjacent cells. modify existing cell content.2.2.2.2.2.1 Insert.2 Cells 4. Enter a number.1. cell range within a worksheet.2. Restore. Edit cell content.4 4. Move the content of a cell.1. save spreadsheets. redo command.2.2. hide built-in toolbars. minimize the ribbon. Copy the content of a cell. Use magnification/zoom tools.4 4.3 4.2 4.2.

2 Worksheets 4. counta. 4.4.1 Rows and Columns 4. range of non-adjacent columns. Insert. Create formulas using cell references and arithmetic operators (addition. minimum.2.4 Formulas and Functions 4. to optimal width or height.3 4.2 4.2. Copy.3.3. Switch between worksheets. Ref: ECDL / ICDL – Syllabus – V5. subtraction. division).5 4. maximum. Select a row. 4.1.3.2 Functions 4.2 Copyright © 2007 The ECDL Foundation Ltd. average.CATEGORY SKILL SET REF.1 4.1 Arithmetic Formulas 4.4.3.4.2.1 4.2 4. Freeze.2.3 4. absolute cell referencing in formulas. Select a column. rename a worksheet within a spreadsheet. Understand and use relative. range of adjacent columns.2.1. >.3.3.4 TASK ITEM Delete cell contents. range of non-adjacent rows. delete a worksheet.1.1.1. multiplication.3.3 Managing Worksheets 4.4. Identify and understand standard error values associated with using formulas: #NAME?. <.4.0 Page 19 of 37 . count.3.3 4. Insert a new worksheet. Modify column widths.3.3. #REF!. Recognize good practice in naming worksheets: use meaningful worksheet names rather than accept default names.4.2 4. row heights to a specified value.1.4.1.4 4.1 4. delete rows and columns.1.4 4. #DIV/0!.2. range of adjacent rows.3.1. unfreeze row and/or column titles. move. Use the logical function if (yielding one of two specific values) with comparison operator: =.1 4. round functions.3. Recognize good practice in formula creation: refer to cell references rather than type numbers into formulas.4 4.4. Use sum.2.

2 4.2 Contents 4.4 4.5. cell range. Copy the formatting from a cell.5.6.4 4.2 Edit 4. delete a chart.3 4. vertically. colours.3. to display a currency symbol.6.1 Numbers/Dates REF.3 4.6.1 4.6.1 4.0 Page 20 of 37 . Select a chart.3.2.2. Apply different colours to cell content.5. cell range.5 Formatting SKILL SET 4.5.2. to display numbers with.1. Adjust cell content orientation.1.4 Copyright © 2007 The ECDL Foundation Ltd.1. pie chart.5.3 4.1.5. Change chart area background colour. remove.2 4.5. bar chart. Apply formatting to cell contents: bold. legend fill colour. Align cell contents: horizontally.5. Create different types of charts from spreadsheet data: column chart. Change cell content appearance: font sizes.6. Add border effects to a cell. cell range to another cell.2. italic.5.2. Apply text wrapping to contents within a cell. underline. Add.1 4.6.5. Format cells to display numbers as percentages. Format cells to display a date style.1. Move.6. line.2.4 4.2 4.5. bar. without a separator to indicate thousands. cell background. 4.2 4.2.5. resize. Change the chart type.6. Add data labels to a chart: values/numbers. Ref: ECDL / ICDL – Syllabus – V5.3 Alignment. font types. percentages.5.1. Change the column.CATEGORY 4.2 4.6.3. cell range: lines. 4.6.1 4. Border Effects 4. edit a chart title.2.6 Charts 4.3 4.1 Create 4. double underline.3. Merge cells and centre a title in a merged cell.1.1 TASK ITEM Format cells to display numbers to a specific number of decimal places. line chart.5. pie slice colours in the chart.3 4.

display of row and column headings for printing purposes. Apply automatic title row(s) printing on every page of a printed worksheet. Change worksheet orientation: portrait.7.4 4. chart legend text.7 Prepare Outputs 4.7. a selected chart.2.7.1 4.5 Copyright © 2007 The ECDL Foundation Ltd.4 4.7.2. Change worksheet margins: top.7.1. Adjust page setup to fit worksheet contents on a specified number of pages.0 Page 21 of 37 .1. Preview a worksheet.5 TASK ITEM Change font size and colour of chart title. Turn on. 4.7. left. Check and correct spreadsheet calculations and text.2 4. the entire spreadsheet.5 4. an entire worksheet.2.3 4. landscape. Print a selected cell range from a worksheet. time.1.7. delete text in headers.1. chart axes. 4. worksheet name into headers.7.7.7.1 4. Insert and delete fields: page numbering information.2 Check and Print 4.1 Setup 4.7. footers in a worksheet. Ref: ECDL / ICDL – Syllabus – V5. bottom. off display of gridlines. Change paper size.6.7. footers. right. number of copies of a worksheet.3 4.CATEGORY SKILL SET REF.2.2. edit.2 4.1. file name. Add.2. date.

1 5. bank account records. SKILL SET 5.0 Page 22 of 37 .1.1. Create a simple database and view the database content in various modes.3 5.2.1 Key Concepts REF.1 5.3 Copyright © 2007 The ECDL Foundation Ltd. 5. modify and run queries to retrieve specific information from a database. which is the basis for the theory and practice-based test in this module. create.1 Understanding Databases Understand what a database is and how it is organized and operated. 5. Create a table. records and fields. hospital patient details. number. modify and delete records and data in records. government records. Sort and filter a table or form. Module Goals Module 5 Using Databases requires the candidate to understand the concept of a database and demonstrate competence in using a database. define and modify fields and their properties. enter and edit data in a table. The candidate shall be able to: • • • • • • CATEGORY 5. Understand that field content is associated with an appropriate data type like: text. yes/no. Know some of the common uses of large-scale databases like: airline booking systems. Understand how a database is organized in terms of tables. date/time. Understand what a form is and create a form to enter.1.1.1.Module 5 – Using Databases The following is the Syllabus for Module 5.1.1.4 5. Understand that each table in a database should contain data related to a single subject type.1.2 TASK ITEM Understand what a database is.2 5.1.1.1. Understand the difference between data and information. Ref: ECDL / ICDL – Syllabus – V5.1.2 Database Organization 5.2.2.1. Create routine reports and prepare outputs ready for distribution. Using Databases. Understand that each field in a table should contain only one element of data.

Display.1 5.2.3 Open.2 Copyright © 2007 The ECDL Foundation Ltd.1. Create a new database and save to a location on a drive. Understand that the main purpose of relating tables in a database is to minimize duplication of data.4 TASK ITEM Understand that fields have associated field properties like: field size.3 Relationships 5.6 5.4 5.1 5.2. Know that professional databases are designed and created by database specialists.4. Open. Ref: ECDL / ICDL – Syllabus – V5.2.2.1 5. form. Restore. Know that a database administrator provides access to specific data for appropriate users.1.1. Understand how it allows for faster data access.1.1.4 5. query. Understand the importance of maintaining the integrity of relationships between tables. report.1. 5.1 5.1. default value.5 5.2.1 Working with Databases 5. close a database application.2.1.5 5.2 5.2 Common Tasks 5.2 5.2. Understand what a primary key is. Understand what an index is. form.1. Understand that a relationship is built by matching a unique field in one table with a field in another table. query.0 Page 23 of 37 .2.2 5.1. Open.3.2. 5. hide built-in toolbars.3.1. save and close a table.2.4. Switch between view modes in a table. Use available Help functions. Know that the database administrator is responsible for recovery of a database after a crash or major errors.CATEGORY SKILL SET REF.3 5.2.1. format. minimize the ribbon.2.1.1.1.3.1.3 5.2 Using the Application 5. 5. report. close a database.4.4.1. Know that data entry.2.2.4 Operation 5. data maintenance and information retrieval are carried out by users.

alphabetic order. default value. query output in ascending.4. Apply a filter to a table.2.2 Design 5.3.4 Retrieving Information 5.3.5 5. Use the search command for a specific word. field properties in a table. Index a field (with.2. descending numeric. report.1 Main Operations 5.3.1.CATEGORY SKILL SET REF.2.1 Records 5.2. form. 5. currency. date/time.2. yes/no. Set a field as a primary key.2. form.1 5.1 5.2.4.3 5. Change width of columns in a table.2.0 Page 24 of 37 .5 5.4 TASK ITEM Delete a table. Ref: ECDL / ICDL – Syllabus – V5. number format.3. modify. form.7 5.3. 5.3.2.2 5. Add.3. date/time.1 5.2. Create a named two-table query using specific search criteria.1 5.2. date in a field.2 5. Create a validation rule for number.3 Copyright © 2007 The ECDL Foundation Ltd. Create and name a table and specify fields with their data types like: text.4.6 5. Apply field property settings: field size.2. Remove the application of a filter from a table.4. Understand that a query is used to extract and analyse data.3. date/time format.2. form.2 5. Create a named single table query using specific search criteria.2.1. Add.3.2 5. number. query. Understand consequences of changing data types.1. Add a field to an existing table. delete records in a table.2. Sort records in a table.8 5. Navigate between records in a table.3 5.3 5.3.4.2.3 Tables 5.3.1. number. without duplicates allowed). query. form.2.4.4.1.4 5.2 Queries 5.3.4. delete data in a record.

1 Forms 5. query. > (Greater than). modify text in headers. Add criteria to a query using one or more of the following logical operators: AND. unhide fields.5 5.2. Edit a query: add. Use a form to add. Use a form to insert new records. at appropriate break points.5. Use a wildcard in a query.5.2.4. Ref: ECDL / ICDL – Syllabus – V5. remove. footers in a form. minimum. Data Export 5. Add. remove criteria.6 Outputs 5. modify. OR.4.4. Understand that a report is used to print selected information from a table or query. <> (Not equal to).6 5.1.5.1.6. Run a query.3 5.6.1. average.4. maximum. Use a form to delete records.3 5.1 5. hide. Create and name a form.4.1.1 5. >= (Greater than or equal to).1. ? or __. * or %. Present specific fields in a grouped report by sum.5. count. 5.4 TASK ITEM Add criteria to a query using one or more of the following operators: = (Equal). move.2.5.1. footers in a report.0 Page 25 of 37 .1.5. Edit a query: add.5.2. NOT.CATEGORY SKILL SET REF. delete data in a record.6 5.2. < (Less than).6.4 5.8 5.1.1. Understand that a form is used to display and maintain records.5 Copyright © 2007 The ECDL Foundation Ltd. modify text in headers.6. Add. 5.1. Create and name a report based on a table.6.6.5 Objects 5.1 Reports.7 5. modify.9 5. <= (Less than or equal to).4.1.2 5.5 5.4 5.2 5. Change arrangement of data fields and headings within a report layout.2.

Change the orientation (portrait.2 5.6.2 Printing 5.txt.2.3 5. Print specific page(s) in a report.2. report. . XML format to a location on a drive. Print all records using form layout.6.6.2.6 TASK ITEM Export a table. specific pages using form layout. 5. query output in spreadsheet. selected record(s).4 5.csv).2. text (.5 Copyright © 2007 The ECDL Foundation Ltd. print complete report. complete table. Print the result of a query.0 Page 26 of 37 . query output.6.6. Ref: ECDL / ICDL – Syllabus – V5. Print a page. Change paper size. 5. landscape) of a table.6.2.1.6.1 5.CATEGORY SKILL SET REF. form.

Recognize good practise in applying unique titles to slides. Open.1 TASK ITEM Open. SKILL SET 6. Module Goals Module 6 Presentation requires the candidate to demonstrate competence in using presentation software.1. Understand different presentation views and when to use them.Module 6 – Presentation The following is the Syllabus for Module 6. 6.4 6. image file format.2 Copyright © 2007 The ECDL Foundation Ltd. The candidate shall be able to: • • • • • • • Work with presentations and save them in different file formats. default folder to open and save files.2 Enhancing Productivity 6. Save a presentation as another file type: Rich Text Format. which is the basis for the practice-based test in this module. Choose.1. Apply animation and transition effects to presentations and check and correct presentation content before finally printing and giving presentations.1.2.2. close presentations.1. Save a presentation under another name. choose different slide layouts and designs.1. show. create and format charts to communicate information meaningfully.1 Working with Presentations CATEGORY 6. 6.5 6. Choose built-in options such as the Help function within the application to enhance productivity.3 6. Set user preferences in the application: user name. template.1.1 6. close a presentation application. Presentation.1.2 6.1.0 Page 27 of 37 . Insert and edit pictures.1 Using the Application REF. Switch between open presentations.1. Use available Help functions. edit and format text in presentations. images and drawn objects.1.1. Enter.1.1. Create a new presentation based on default template. version number. Ref: ECDL / ICDL – Syllabus – V5.1. Save a presentation to a location on a drive.

1.1.3. slide sorter view.2. Insert a graphical object (picture.4 TASK ITEM Use magnification/zoom tools. all slides. Change between presentation view modes: normal view. Ref: ECDL / ICDL – Syllabus – V5.1 Presentation Views 6.2.2 6.2.2 Developing a Presentation 6. between open presentations. Remove a graphical object from a master slide.3 Text 6. chart and text.2.2.3 6.4 6.5 6.2. slide show view. bullet points. 6. Copy.2 Copyright © 2007 The ECDL Foundation Ltd. Recognize good practice in creating slide content: use short concise phrases.CATEGORY SKILL SET REF. slide sorter view. 6.3 Master Slide 6. numbered lists.2.1.1 6. drawn object) into a master slide.2. Apply an available design template to a presentation.2.1. outline view. all slides in a presentation.3. when navigating in slide show view. Enter text into a placeholder in standard.2. Delete slide(s). bulleted list. Add a new slide with a specific slide layout like: title slide.1.2. Recognize good practice in adding slide titles: use a different title for each slide to distinguish it in outline view. Apply automatic slide numbering.0 Page 28 of 37 .3.3 6. Change background colour on specific slide(s).3.2.2 6.2 Slides 6. Enter text into footer of specific slides.1 6.2.2.2.3.1.6 6. image.3. hide built-in toolbars. Understand the uses of different presentation view modes: normal view.2.1.2.2. move slides within the presentation.2. table/spreadsheet. outline view. Choose a different built-in slide layout for a slide.2. automatically updated date. nonupdating date into footer of specific slides. slide show view. Display.2.1 6.2.3 6. minimize the ribbon.2 6. Restore. all slides in a presentation.2.1 Handling Text 6.1 6.3 6.

Apply text formatting: bold.4.4 6. edit text in a table slide. Change the background colour of a chart. Remove indent from bulleted text. Ref: ECDL / ICDL – Syllabus – V5. line. Switch between the different standard bullet.4. percentages. Change the column.3 Lists 6.3. Delete text.4 6.5 6.1.3.2. Add. shadow. Apply different colours to text.4.3. Change the chart type.3 6.1 Using Charts 6. between presentations.7 Copyright © 2007 The ECDL Foundation Ltd.3.3.3.1.2 6.3.4. underline.3. bar. italic.6 6.3.3.2 6.2.1. pie slice colours in a chart.3.3 6. Select rows.4. Insert. Select a chart. remove.3 6.1 6.3. Add data labels to a chart: values/numbers.1.4 TASK ITEM Edit text in a presentation.4.2 Formatting 6.4 6.2 6.2.1 6. font types.1.3.1.4 Charts 6. Enter.3. Modify column width. 6.4.3 6.1.4 Tables 6.2. Copy.3. columns.3.4. Change text formatting: font sizes.3. delete rows and columns.6 6.3. right in a text frame.1 6. Align text: left.5 6.1. row height.4. Adjust line spacing before and after bulleted. bar. number styles in a list.1.CATEGORY SKILL SET REF.1 6. Apply case changes to text. entire table.2 6.3.4.3.3.4. pie. numbered lists. 6.5 6. Use the undo. Indent bulleted text.0 Page 29 of 37 .4. centre. line. redo command. move text within. edit a chart title.3 6. Input data to create built-in charts in a presentation: column.1.2.3.1.

2. square. square.4 6.1.6 Prepare Outputs 6. ungroup drawn objects in a slide.6. Bring a drawn object one level forward.2 Drawing 6. oval. line style.0 Page 30 of 37 .5. rectangle. Align a graphical object relative to a slide: left.CATEGORY SKILL SET 6. 6.1 TASK ITEM Create an organization chart with a labelled hierarchy by using a built-in organization chart feature. Manipulate 6. centre.2 6. Insert a graphical object (picture. arrow finish style. Change the hierarchical structure of an organization chart.3 6. bottom.5. charts in a presentation.1. Ref: ECDL / ICDL – Syllabus – V5.4. move graphical objects.6.6.5. Enter text into a text box. delete graphical objects.5. Change arrow start style.2.5 Graphical Objects 6.1 Preparation 6. drawn object) into a slide. Add different types of drawn object to a slide: line. oval.5 6.2 Organization Charts REF.2 6. 6.2.1.4. remove transition effects between slides.2.1 6.2. Add. Copy.5.4.5. subordinates in an organization chart.1.5.6 6.5.5.4. Add. between open presentations.3 6. one level backward. line colour.5. Change drawn object background colour. Add.3 6.1. remove preset animation effects for different slide elements. text box.2. circle. Resize.1 6.1 6.1. charts within the presentation.2.4 6. Rotate. rectangle. to the back of other drawn objects. right.1 Insert.5. image.5. to the front.1. Apply a shadow to a drawn object. block arrow. line weight. circle. remove co-workers. arrow. block arrow. top.2 Copyright © 2007 The ECDL Foundation Ltd.6 6.2 6.2.1.5. flip a graphical object. Group.7 6. Select a graphical object.2.5 6.5.5.2.

5 Copyright © 2007 The ECDL Foundation Ltd. Navigate to next slide.5 6.0 Page 31 of 37 . handouts. specific slides. 6.6.6.3 6. Print entire presentation.CATEGORY SKILL SET REF.4 6.6. specified slide during a slide show. previous slide. Hide.1.2 6.6. Spell check a presentation and make changes like: correcting spelling errors.2.1.4 TASK ITEM Add presenter notes to slides. number of copies of a presentation.6. from current slide.2. Change paper size. landscape. 6. notes pages.2.6. Change slide setup. Ref: ECDL / ICDL – Syllabus – V5.6.1 6.2 Check and Deliver 6. Start a slide show from first slide. deleting repeated words.6. slide orientation to portrait.2. outline view of slides.2.3 6. handout. show slides.6. Select appropriate output format for slide presentation like: overhead. on-screen show.1.

1. Organize and manage e-mail. requires the candidate to understand some of the concepts of electronic mail (e-mail) and know about other communication options. Module Goals Module 7 Web Browsing and Communication is divided into two sections. Copy web content into a document. handle file attachments and print an e-mail.1. spell check and send e-mail.1. Create. The second section.1 The Internet REF. Web Browsing and Communication. Accomplish everyday web browsing tasks including changing browser settings. 7. Communication.1 7. Web Browsing.1 Concepts/Terms CATEGORY 7. Understand what the World Wide Web (WWW) is. Reply to and forward e-mail. The candidate shall be able to: • • • • Understand what the Internet is and common terms associated with it. Ref: ECDL / ICDL – Syllabus – V5. Be aware of network etiquette and security considerations when using e-mail. The first section.0 Page 32 of 37 . hyperlink. Uniform Resource Locator (URL).Module 7 – Web Browsing and Communication The following is the Syllabus for Module 7. Search for information and complete and submit web-based forms. requires the candidate to know about the Internet and to use a web browsing application. 7. Define and understand the terms: Internet Service Provider (ISP). Be aware of other communication options. Be aware of some security considerations when using the Internet.1. which provides the basis for the theory and practice-based test in this module.1. Be aware of ways to enhance productivity when working with e-mail software. The candidate shall be able to: • • • • Understand what e-mail is and know some advantages and disadvantages of its use. Save web pages and download files from the web.1.3 Copyright © 2007 The ECDL Foundation Ltd.2 TASK ITEM Understand what the Internet is.1. Section 1 Web Browsing SKILL SET 7.

Identify some risks associated with online activity like: unintentional disclosure of personal information.2. Understand that a firewall helps to protect the computer against intrusion. Understand what a web browser is and name different web browsers.1. Understand the term Really Simple Syndication (RSS) feed.2.1 7. Open.2.1.6 7. targeting of users by predators.1.1.1. Understand that regularly updated anti-virus software helps to protect the computer against security threats. Know how to identify a secure web site: https. 7.1. Understand the term encryption. Enter a URL in the address bar and go to the URL. Know what a digital certificate for a web site is.1.7 7. Identify parental control options like: supervision.2.5 7. Understand the purpose of subscribing to a podcast.2 Security Considerations 7.1.1.3 7.9 7.2.1. trojan horses.1. Understand the term malware. computer usage time limits. lock symbol.8 7.0 .1.2.1. Know about security threats from web sites like: viruses.1.1.1.2. web browsing restrictions.2 Copyright © 2007 The ECDL Foundation Ltd.CATEGORY SKILL SET REF.2.1.6 7.1.2. Page 33 of 37 7. Ref: ECDL / ICDL – Syllabus – V5.1. Understand the purpose of subscribing to an RSS feed. close a web browsing application. Know that networks should be secured by user names and passwords.1.1. computer games restrictions.2. spyware.2.4 TASK ITEM Understand the make-up and structure of a web address.2 Using the Browser 7. Understand the term podcast.5 7.4 7.1 Basic Browsing 7. worms.7 7. Know what a search engine is.8 7.1 7. bullying or harassment.2.2 7.1.

drop-down menus. Complete a web-based form using: text boxes.2.3 TASK ITEM Display a web page in a new window.2 7.2 Searching 7.1 7.4 Bookmarks 7.2.2.3.CATEGORY SKILL SET REF.1 7.2.3 Using the Web 7.2. Set the web browser Home Page/Startpage.3.2. tab. Add web pages to a bookmark folder.5 7.2.2.4 7. all browsing history. Select a specific search engine. Create.2.1. Submit.3 7. Allow.2.3.6 7.2 7. Use advanced search features to refine a search: by exact phrase.2.3 Copyright © 2007 The ECDL Foundation Ltd.2 7.2.3. hide built-in toolbars.2. block pop-ups.1. Delete a bookmark.1 Forms 7.3 7.4. by file format. Delete part.2 7.2. 7.1.2. Bookmark a web page.4.2 Settings 7.2.3. Carry out a search for specific information using a keyword.1 7.1 7.2. Stop a web page from downloading.2.2.2. Ref: ECDL / ICDL – Syllabus – V5.3. phrase.3.4 7. Display a bookmarked web page.1 7. history. reset a web-based form.3.2. 7.3. Display. by date. Refresh a web page.2.3.1.6 7. Use available Help functions.2.2.4.5 7. by excluding words.3 Navigation 7.3.3 7. block cookies. Allow. Navigate backwards and forwards between previously visited web pages.2. Display previously visited URLs using the browser address bar. delete a bookmark folder. list boxes.2.2 7. Activate a hyperlink.4 7. Navigate to the Home page. radio buttons.4. check boxes.4 7.1. Delete cache/temporary Internet files.1.2.2.2.2.0 Page 34 of 37 .

Save a web page to a location on a drive. 7. Internet forums.2 Prepare and Print 7.4 TASK ITEM Search a web based encyclopaedia.2. Be aware of the possibility of receiving fraudulent and unsolicited email.2 7. low cost. chat rooms.4. Prepare a web page for printing: change printed page orientation.1 7.5.2.2 7. online computer games.3 7.1 Understand the term e-mail and know its main uses.5.4.5 Electronic Communication Communication 7. Understand the concept of an online (virtual) community.4. Recognize attempted phishing.3 7. Recognize examples like: social networking websites. number of copies and print.0 Page 35 of 37 .4 Web Outputs 7.6 7. Understand the term Voice over Internet Protocol (VoIP) and know its main benefits. Download files from a web page to a location on a drive.3 Section 2 7.4.1.4.5.1.5. knowing whether contacts are online. Understand the term phishing.1 7.2 Copyright © 2007 The ECDL Foundation Ltd. specific page(s).1. Choose web page print output options like: entire web page.2.2. paper size. 7.5.5.1 7. Understand the make-up and structure of an e-mail address.5 7.2. dictionary.5. image.1.1 Saving Files 7.1 Concepts/Terms 7.2 7. 7.1.CATEGORY SKILL SET REF.1.3. Ref: ECDL / ICDL – Syllabus – V5.1.4.4. ability to transfer files. printed page margins.4.5.1. Copy text.2 Security Considerations 7. selected text. Understand the main benefits of instant messaging (IM) like: real-time communication.4 7.2. Understand the term short message service (SMS).5. URL from a web page to a document. Preview a web page.1.5.

1. Copy (Cc).1.CATEGORY SKILL SET REF. Copy text from another source into an e-mail.1 7.2 7.1. file type restrictions (for example.2 Receiving e-mail 7.1 7.1.5.2 7.1.5.5.6.3 TASK ITEM Be aware of the danger of infecting the computer with a virus by opening an unrecognized e-mail message. brevity in e-mail responses. Enter a title in the Subject field.6.2. flexibility of using a web-based e-mail account in different locations.8 7.0 Page 36 of 37 .1.5. spell checking outgoing e-mail. Save a draft of an e-mail. Understand the advantages of e-mail systems like: speed of delivery. send an e-mail with a low.5.5 7. by opening an attachment.3 7. low cost.3 E-mail Theory 7.3. high priority. reply to all function.6.1 Send an e-mail 7. Be aware of possible problems when sending file attachments like: file size limits.2. close an e-mail application.1.4 7. Create a new e-mail. remove a file attachment. 7. executable files).9 7.2.6.3.6. Blind copy (Bcc) fields.1.6.4 7. Ref: ECDL / ICDL – Syllabus – V5.6 7.1 7.7 7.5. Send an e-mail.3 7. Insert.6. Open.2. Use a spell checking tool and correct spelling errors.6. Blind copy (Bcc) fields.6. Understand what a digital signature is.2 Copyright © 2007 The ECDL Foundation Ltd.6. Use the reply. Open.4 7.6. Understand the difference between the To. Understand the importance of network etiquette (netiquette) like: using accurate and brief descriptions in e-mail message subject fields.3.6. Forward an e-mail.3. close an e-mail.6.5. 7.6 Using e-mail 7. Enter an e-mail address in the To.1. Copy (Cc).

3 Copyright © 2007 The ECDL Foundation Ltd.2 7. e-mail content.1 7. Apply a setting to reply with.2 7. Create.7.3 TASK ITEM Save a file attachment to a location on a drive and open the file. subject.6.5 7.7.6.2. update a distribution list/mailing list.4 7.1.2 7. Add contact details to an address book.3.2 Address Book 7. Ref: ECDL / ICDL – Syllabus – V5.3. by size.4 7. Use available Help functions.7.6 7.2.1 Organize 7. Add.1. without original message insertion.CATEGORY SKILL SET REF. Mark an e-mail as unread.7.6.6.7.7.3 7. Empty the e-mail bin/deleted items/trash folder. delete an e-mail folder. Move e-mails to an e-mail folder.3.0 Page 37 of 37 . subject. Create.7. Sort e-mails by name. unread.1.1. hide built-in toolbars.1 7.1. Display.7 e-mail Management 7. Search for an e-mail by sender.7. read. Preview.5 7.3.6. by date. print a message using available printing options. Update an address book from incoming e-mail.6.1 7.6.1.2. date received. Delete contact details from an address book.6 7. remove message inbox headings like: sender.2. Remove a flag mark from an e-mail.3 Enhancing Productivity 7.7.3.6. Flag an e-mail. 7.3.4 7. minimize the ribbon. Identify an e-mail as read.7.1.3 7. Restore a deleted e-mail. Restore. Delete an e-mail. 7.7.7 7.2.7.6.