Team Member Objective Area Goals Performance indicators Business Goals (What are your 1.

Delivery & Operational Excellence business goals for this assessment period? Make sure your goals align with IBM's strategy and values, your business unit and department and team goals.) The Quality of technical designs/codes/UT/Ticket analysis/resolution Review/Code Defects and RCA/Closure evidences from should be high as measured by Review and Testing Defects PL/TLs. Minimum or Zero defects during testing phase Gain expertise on required Process, Method and Tools (1) Feedback from PM/PeM , (2) Completion of relevant training/certification and assessments

Individual Rework effort on code written or ticket resolved should be Feedback from TL/PM, Metrics submission on repository zero. All deliverables should be delivered on time 100% Schedule Feedback from TL/PM Adherence. create Technical Designs independently over the Independently Feedback from TL/PM course of the project. For eg. Create 4-5 new tech designs (or euivalent) Deliver Value add to the customer - In the form of usage of assets/accelerators, harvest/identify new assets/accelerators Coordination between offshore/onshore and GD image building Perform proper peer review for code/design from a peer Timely resolution of tickets within the contractual SLA's with quality/peer review and zero defects Develop and maintain high quality of communication - written (mails/documentation) and verbal (conference calls, presentation etc.) Feedback from PM/Evidences in the form of Presentations/mails Feedback from PeM/PM/AM Feedback from PM/PL and metrics of defects raised during testing cycles Feedback from PM/PL/TL Feedback from PM/PL/TL

Maintain high quality of documentation - In form of design Feedback from PM/PL/TL documents, tech specs, Test scripts/cases, Ticket resolution, RCA, Migration request etc. Develop Presentation skills - By way of presenting tech/functional specs, ticket resolution approcah, test approach etc. Help out new and junior members of the team as appropriate in terms of mentoring and guidance around technical/functional area Feedback from PM/PL/TL

Feedback from PM/PL/TL

2. Excellence in teamwork

Update PD tool / IDP/ Project Assessment every 6 months. Review Feedback from PeM & PM/PL and apply for new PDF level as applicable 1. Knowledge Sharing activities within the Project 1. Number of knowledge sharing activities. 2. Effective teaming , participation in teaming activities 3. Effective communication with in the team 4. Effective execution of Knowledge Transfer to New members (induction) 2. Number of knowledge sharing activities. 3. Number of knowledge sharing activities. 4.Feedback from PeM/PM

3. Contribution in Organizational Initiatives

1. Participate in other ISV/organisation level initiatives like Brown Bag etc.

1. Training activities, Sharenet programs , Domain exchange programs. Evidences in the form of mails/presentation made, Newsletters. Effective & documented contribution required. Not just participation

2. Contributions in organization level teaming activities

2. Team Building activities - facilitate and be involved Evidences in the form of mails/presentation made 3.Evidences on efficiency improvement/cost savings

3.Usage of assets/accelerators

Participate in Hiring Drives Contributions in process & productivity improvements Contributed in Asset harvesting and innovation for Project improvements 4. Compliance to Quality Processes 1. Maintain strong business control posture with zero tolerance of violations on business integrity and ethics, ITCS guidelines, IBM Security guidelines, IBM's Business Conduct Guidelines and other required guidelines, Labor/expense claim etc. 2. Compliance to Quality Processes & Guidelines

No. of interviews conducted / Stretch work during weekends/holidays/hiring events Tangible proof of process and productivity improvements Assets / White Papers

Target Zero violations.

Minumum NC's and in case of NC's work towards a detailed RCA and resolution within the stipulated timelines. 3. Feedback from PeM/PM

3. Understand IBM OPAL Standards / Project Quality Requirements, Project Documentation process (AID/Other documents/Lessons Learned/LAM/RCA etc), Project Quality Plan 4. Compliance to IBM OPAL Standards / Project Quality Requirements, Project Documentation process (AID/Other documents/Lessons Learned/LAM/RCA etc), Project Quality Plan 5. Achieve High Customer Satisfaction 1. No delivery related Customer escalations

Minumum NC's and in case of NC's work towards a detailed RCA and resolution within the stipulated timelines. 1. Target Zero/minimal Customer Escalations due to delivery issues 2. Feedback from PM/Geo 1. Team Lead Feedback 2.Schedule adherence/compliance, No SLA miss for any work assigned.

2. Effective responsiveness to Customer requests