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Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.

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What is Human Resource Management ?

Week 7
Set of organizational activities directed at
rce
Content :
Hu m a n Resou attracting, developing and maintaining an effective
ng
Managi workforce
Foundation
Ethics in
of &
hip
the Workplace
HRM

ab or R elations Intelectual Capital Management (ICM)
Social
HRM process
Responsibility
L
Legal context of
HRM
Jakarta, Oktober
2007
Challanges of
changing
workplace

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Intelectual Capital Management The Strategic Importance of HRM

Company The importance of HR stems from:
– Increased legal complexities
– Recognition of human resources as a valuable
Tangible Intelectual Financial
Asset
Capital Capital means for improving productivity
– Awareness of costs associated with poor
human resource management
Human Structure Relational
Attitude

Customer Capital
Skills

Process
Knowledge

Implicit knowledge

Culture

Reputation
Network

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Human Resource Planning The Human Resource Planning Process

Job analysis is a systematic analysis of jobs within an
organization. The results:
1. Job description
– Job description is an outline of the duties of a job, • outline of the duties of a job
• working conditions
working conditions and the tools, materials, and • tools, materials, & equipment
2. Job specification
equipment used to perform it • Skills, abilities & other
credentials required

– Job specification is a description of the skills, abilities
and other credentials required by a job

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

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Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Forecasting HR Demand and Supply Human Resource Management Process

Forecasting the supply of labor is two tasks:
– Forecasting internal supply—the number and type
of employees who will be in the firm at some future
date
– Forecasting external supply—the number and type
of people who will be available for hiring from the
labor market at large

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Staffing the Organization

• Replacement chart is a list of each management Recruiting is the process of attracting qualified persons to apply
position, who occupies it, how long that person will likely for the jobs that are open. Process of acquiring staff:
stay in the job and who is qualified as a replacement
– Internal recruiting means considering present
• Employee information system (or Skills inventory) is a employees as candidates for openings
computerized system containing information on each
employee's education, skills, work experience and
career aspirations
– External recruiting involves attracting
people outside the organization to
apply for jobs

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Selecting Human Resources Developing the Workforce

• Validation is the process of determining the predictive
value of a selection technique. Techniques include:
– Application Forms
• Training
– Tests
– On-the-job training occurs while
– Interviews the employee is at work
– Other Techniques – Off-the-job training takes place at locations away from
the work site
– Vestibule training is off-the-job training conducted in a
simulated environment

• Performance appraisals are designed to show how well
workers are doing their jobs

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

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Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Performance Rating Schedule What is a Compensation System ?

Set of rewards that organizations provide to individuals in
return for their willingness to perform various jobs and tasks
within the organization

• Wages are paid for time worked

• Salary is paid for discharging the responsibilities of a job
• Incentives, Benefit

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

What Are Incentive Programs ? Individual Incentives

• Bonuses are special payments above their salaries
Special pay programs designed to motivate • Merit salary systems link raises to performance levels in
high performance non-sales jobs
• Pay for performance (Variable pay) rewards a manager
for especially productive output

Individual incentives
Companywide incentives

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Companywide Incentives What Are Benefits ?

• Profit-sharing plans distribute bonuses to employees
when company profits rise above a certain level

• Gainsharing plans distribute bonuses to employees Compensation other than wages and salaries
when a company’s costs are reduced through greater offered by a firm to its workers
work efficiency

• Pay-for-knowledge plans encourage workers to learn
new skills or become proficient at different jobs

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

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Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Benefits Programs What Is Equal Employment Opportunity ?

• Workers’ compensation insurance is
legally required insurance for Legally mandated nondiscrimination in employment
compensating workers injured on the job on the basis of race, creed, sex or national origin

• Retirement plan is set up to pay
pensions to workers when they retire

• Cafeteria benefits plan sets limits on
benefits per employee, each of whom
may choose from a variety of alternative
benefits

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

What is a Protected Class ? Enforcing Equal Employment Opportunity

• Equal Employment Opportunity Commission (or EEOC)
Set of individuals who by nature of one or more common
is a federal agency enforcing several discrimination-
characteristics are protected under the law from
related laws
discrimination on the basis of that characteristic
• Affirmative action plan is a practice of recruiting qualified
employees belonging to racial, gender or ethnic groups
who are underrepresented in an organization

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Contemporary Legal Issues in HR Management Emerging Areas of Discrimination Law

• Employment Safety and Health • AIDS in the Workplace
– Occupational Safety and Health Act of 1970 (or • Sexual harassment is the practice or instance of making
OSHA) sets and enforces guidelines for protecting unwelcome sexual advances in the workplace
workers from unsafe conditions and potential health – quid pro quo harassment
hazards in the workplace – hostile work environment
• Employment-at-will is the principle that organizations
should be able to retain or dismiss employees at their
discretion

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

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Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

What is Workforce Diversity ? Changing Composition of the U.S. Workforce

Range of workers’ attitudes, values, beliefs and behaviors
that differ by gender, race and ethnicity

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

What is a Knowledge Worker ? What is a Contingent Worker ?

Employee hired on something other than a full-time basis
to supplement an organization’s permanent workforce
Employees who are of value because of the
knowledge they possess

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Dealing With Organized Labor Unionism Today

• Trends in Union Membership
• Labor union is a group of • Trends in Union-Management Relations
individuals working together to • Trends in Bargaining Perspectives
achieve shared job-related goals
• The Future of Unions
• Labor relations is the process of dealing with employees
who are represented by a union

• Collective bargaining is the process by which labor and
management negotiate conditions of employment for
union-represented workers

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

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Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Trends in Union Membership The Bargaining Zone

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

Contract Issues When Bargaining Fails: Union Tactics

• Compensation • Strike occurs when employees temporarily walk off the job
and refuse to work
– Cost-of-Living Adjustment (COLA)
– Economic Strikes
– Wage Reopener Clauses
– Sympathy Strikes (or Secondary Strikes)
• Benefits – Wildcat strikes
• Job Security • Other Labor Actions
• Other Union Issues – Picketing
• Management Rights – Boycott
– Slowdown

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

When Bargaining Fails : When Bargaining Fails :
Management Tactics Mediation and Arbitration

• Lockouts occur when employers deny employees
access to the workplace • Mediation is a method in which a
third party (a mediator) suggests, but
does not impose, a settlement
• Strikebreakers are workers hired as permanent or
temporary replacements for striking employees • Voluntary arbitration is a method in
which both parties agree to submit to
the judgment of a neutral party (an
arbitrator)

• Compulsory arbitration is a method
in which both parties are legally
required to accept the judgment of a
neutral party

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

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Universitas Multimedia Nusantara (UMN) Wisma BNI 46, 2nd Floor, Jl. Jend. Sudirman Kav.1 Jakarta

thank you

Exclusively prepared & presented by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

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