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CLARiiON CX3 Series Installation and Maintenance Lab Guide

November 2007

CLARiiON CX3 Series Installation and Maintenance Labs

Copyright :
Copyright 1996, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007 EMC Corporation. All Rights Reserved. EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS. EMC CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC, ICDA (Integrated Cached Disk Array), and EMC2 (the EMC logo), and Symmetrix, are registered trademarks of EMC Corporation. EMC and SRDF are trademarks of EMC Corporation. All other trademarks used herein are the property of their respective owners.

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CLARiiON CX3 Series Installation and Maintenance Labs

Trademark Information:

EMC Trademarks

EMC2, EMC, Symmetrix, Celerra, CLARiiON, CLARalert, Connectrix, Dantz, Documentum, HighRoad, Legato, Navisphere, PowerPath, ResourcePak, SnapView/IP, SRDF, TimeFinder, VisualSAN, and where information lives are registered trademarks and EMC Automated Networked Storage, EMC ControlCenter, EMC Developers Program, EMC OnCourse, EMC Proven, EMC Snap, Access Logix, AutoAdvice, Automated Resource Manager, AutoSwap, AVALONidm, C-Clip, Celerra Replicator, Centera, CentraStar, CLARevent, CopyCross, CopyPoint, DatabaseXtender, Direct Matrix, Direct Matrix Architecture, EDM, E-Lab, Enginuity, FarPoint, FLARE, GeoSpan, InfoMover, MirrorView, NetWin, OnAlert, OpenScale, Powerlink, PowerVolume, RepliCare, SafeLine, SAN Architect, SAN Copy, SAN Manager, SDMS, SnapSure, SnapView, StorageScope, SupportMate, SymmAPI, SymmEnabler, Symmetrix DMX, Universal Data Tone, and VisualSRM are trademarks of EMC Corporation. All other trademarks used herein are the property of their respective owners. AIX is a registered trademark of International Business Machines Corporation. Brocade, SilkWorm, SilkWorm Express, and the Brocade logo are trademarks or registered trademarks of Brocade Communications Systems, Inc., in the United States and/or in other countries. Compaq and the names of Compaq products referenced herein are either trademarks and/or service marks or registered trademarks and/or service marks of Compaq. Hewlett-Packard, HP, HP-UX, OpenView, and OmniBack are trademarks, or registered trademarks of HewlettPackard Company. McDATA, the McDATA logo, and ES-2500 are registered trademarks of McDATA Corporation. Microsoft, Windows, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. NobleNet is a registered trademark of Rogue Wave Software, Inc. SANbox is a trademark of QLogic Corporation. Sun, Sun Microsystems, the Sun Logo, SunOS and all Sun-based trademarks and logos, Java, the Java Coffee Cup Logo, and all Java-based trademarks and logos, Solaris, and NFS, are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. UNIX is a registered trademark of The Open Group.

Third Party Trademarks

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CLARiiON CX3 Series Installation and Maintenance Labs

Document Revision History:

Rev # 1.0 2.0 3.0 3.1

File Name CIMCX3LabGuide_Rev1.0.doc CIMCX3LabGuide_Rev2.0.doc CIMCX3LabGuide_Rev3.0.doc CIMCX3LabGuide_Rev3.0.doc January 2007 February 2007 August 2007 November 2007

Date

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CLARiiON CX3 Series Installation and Maintenance Labs

Table of Contents: CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1: FRU Removal and Replacement ..................................................................9 Removing the Front Bezel ................................................................................................11 Removing the Power Supplies..........................................................................................11 Removing the CX3-80 Storage Processors I/O and management modules .....................12 Removing the Storage Processor Fan Pack.....................................................................14 Removing the Standby Power Supplies............................................................................15 Removing the Front Bezel ................................................................................................18 Removing the Power Supplies..........................................................................................19 Removing the CX3-40 Storage Processors ......................................................................20 Removing the Standby Power Supplies............................................................................20 Reassembly of CLARiiON CX3-40 SPE ...........................................................................22 Removing the Front Bezel ................................................................................................23 Removing the Disk Modules .............................................................................................24 Removing the Power Supplies..........................................................................................25 Removing the Link Control Cards Power Supplies ...........................................................26 Reassembly of the CLARiiON DAE3P..............................................................................26 Summary ..........................................................................................................................27 Lab Exercise 2A: CLARiiON Software Downloads (EMC)....................................................29 Software Downloads.........................................................................................................30 Summary ..........................................................................................................................37 Lab Exercise 2B: CLARiiON Software Downloads (Partner) ...............................................38 Summary ..........................................................................................................................44 Lab Exercise 3: Cable the Array using Procedure Generator...............................................45 Procedure Generator Execution .......................................................................................46 Cabling the Array ..............................................................................................................56 Summary ..........................................................................................................................56 Lab Exercise 4: Initialize the Array and perform Software Upgrade .....................................57 Cable the Array to the LAN...............................................................................................59 Initialization of Array using Management Station ..............................................................59 Installation of Array Software............................................................................................62 Set Array Properties in Navisphere Manager 6.x..............................................................62 Enhanced Install Procedure (EIP).....................................................................................63 Summary ..........................................................................................................................63 Lab Exercise 5: Configuring Array........................................................................................65 Creating RAID Groups......................................................................................................67 Binding LUNs....................................................................................................................70 Creating and Assigning Storage Groups ..........................................................................79 Configuration Capture.......................................................................................................83 Summary ..........................................................................................................................84

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Lab Exercise 6: CX3 Series Fault Identification ...................................................................85 Monitoring a Faulted Boot Sequence................................................................................89 Identifying Failing FRUs....................................................................................................90 Summary ........................................................................................................................103 Lab Exercise 7: Utility Partition Boot Image Recovery Procedure ......................................105 Boot Image Recovery .....................................................................................................109 Summary ........................................................................................................................109 Lab Exercise 8: SP Collect.................................................................................................111 SPCollect Using Navisphere Secure CLI ........................................................................112 SPCollect Using Navisphere Manager............................................................................113 SPCollect Using CAP2 (Version 6.26) ............................................................................118 Summary ........................................................................................................................121 Lab Exercise 9: Sniffer .......................................................................................................123 Getsniffer Command.......................................................................................................125 Summary ........................................................................................................................125 Lab Exercise 10: SPLAT ....................................................................................................127 SPLAT ............................................................................................................................127 Summary ........................................................................................................................132 Lab Exercise 11: Event Monitoring.....................................................................................133 Installing CLARalert ........................................................................................................134 Summary ........................................................................................................................138 Lab Exercise 12: Back-Rev Procedure (non data-in-place)...............................................139 Summary ........................................................................................................................140

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CLARiiON CX3 Series Installation and Maintenance Labs

Materials Required
The following tools/aids/materials are required to perform the steps in these labs. All materials are available at your lab station. Please do not take anything from other stations. Inform your instructor if you are missing anything. 1 - CLARiiON CX3 Series array (CX3-80 and DAE3P or CX3-40 and DAE3P). 1 - Service laptop or management workstation running Windows 2000/2003 operating system. 1 - Interactive Installation Guide (IIG) CD Lab CD-ROM, Windows server support CD, or access to download required software, support material and Procedure Generator. #1 Philips Screwdriver ESD Wrist Strap

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CLARiiON CX3 Series Installation and Maintenance Labs

NOTES:

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Lab Exercise 1: FRU Removal and Replacement


Purpose:
This lab demonstrates disassembly procedures for all field replaceable units (FRUs) and then addresses the specific issues relevant to reassembly of the CLARiiON CX3 Series SPE and DAE3P.

Objectives:

Upon successful completion of this exercise, you will be able to: Disassemble a CLARiiON CX3 Series SPE and DAE3P to the FRU level. Recognize the FRUs for a CLARiiON CX3 Series SPE and DAE3P and identify FRU replacement dependencies. Completely reassemble a CLARiiON CX3 Series SPE and DAE3P to the point of ready to power up.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Disassembly of CX3-80 SPE


The procedures for removing each FRU are contained in a separate table. Component removal dependencies and a list of applicable enclosures can be found at the beginning of each table. The CLARiiON CX3-80 SPE includes the following FRUs:
FRU Description

Front Bezel Power Supply Storage Processor CPU Module Storage Processor I/O Module Memory SAN Management Module SFP Module Blower Modules Standby Power Supply (SPS) Disk Drive Module

Front cover of the CX3-80chassis. Coverts AC power to DC and supplies power to the electronics and disks within the enclosure. Processor board for an SPE that provides RAID processing, read cache, and write cache. 4 Gb Fibre I/O Board 1GB Memory DIMMS Allows communication to the Storage Processors. Small form-factor pluggable (SFP) modules, which plug into the front-end port slots Cooling for the Storage Processors is provided by four standalone blower modules. Provides battery backup power to preserve the write cache on a storage processor in the event of a loss of supply power. With the exception of the DAE3P-OS, the DAE3P can be shipped with no disks or up to 15 disks.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Removing the Front Bezel


Follow this procedure to remove the front bezel. Press the buttons on the front of the bezel and pull the bezel toward you.

Removing the Power Supplies


Follow this procedure to remove the power supplies: Step Action 1 Make sure the second power supply is working properly before replacing the faulty power supply module. Note: Verify that the power LED is green with no amber fault light. Unscrew the captive screw on the faulty power supply modules latch and open the locking latch bar to release it. Grasp the bar with one hand. While holding the locking latch bar, gently pull the power supply module from the enclosure while supporting it with the other hand.

2 3 4

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Removing the CX3-80 Storage Processors I/O and management modules


Follow this procedure to remove the storage processors I/O modules and management modules:

Step 1

Action Remove any cables (FE, BE, LAN, SPS) that are attached to the component. Figure below shows how to remove the two types of backend (BE) cables.

On the SP, loosen the two captive screws to unlock the SP.

Firmly grip the handles and pull the SP from the storage-system chassis.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Step 4

Action Grasp the I/O module by the screw and pull it out.

Note: Repeat these steps for the second I/O module. 5 Remove any LAN or SPS cables that are attached to the component. Important: Mark the cables for replacement later.

6 7

Loosen the captive screw to unlock the management module. While holding the captive screw, pull out the management module.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Removing the Storage Processor Fan Pack


Follow this procedure to remove the storage processor fan pack:

Step 1 2 Remove the front bezel.

Action

Squeeze the blower latches together and carefully remove the blower from the enclosure.

Result: The enclosure amber fault LED turns on three to four seconds after the blower is removed. Note: You can remove one of the four blowers from an enclosure while the server is powered up. Caution: If two or more blowers in an enclosure are removed or in a faulted state, the enclosure powers down. In a fault scenario, removing the wrong blower will result in the entire SPE shutting down.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Removing the Standby Power Supplies


Follow this procedure to remove the standby power sources. Step 1 Action Turn the power off by using the SPS power switch on the SPS to be replaced. Note: The ON battery light may come on for a maximum of 90 seconds. Wait for the light to go out. 2 Unplug the AC inlet cable, AC outlet cable(s), and the interface cable from the SPS being replaced. Refer to the diagrams below.

Warning: DO NOT unplug any AC cables connected to the AC power rail. If there are unused AC outlets on the power rail that are within reach, then plug the AC outlet cable(s) that were just unplugged from the SPS (that is being replaced) into these AC outlets. This maintains power redundancy while this particular SPS is being replaced.

Remove the two applicable captive thumbscrews that secure the target SPS to the back of the tray.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Step 4

Action From the front of the tray, remove the front bezel and both latch brackets. They are attached with a total of four securing screws.

5 6

Remove the front fastening bracket, which is attached with eight securing screws. Remove the SPS.

Reassembly of CLARiiON CX3-80 SPE


Replacing each FRU follows the steps required to remove the FRU in reverse order.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Disassembly of CX3-40 SPE


The procedures for removing each FRU are contained in a separate table. Component removal dependencies and a list of applicable enclosures can be found at the beginning of each table. The CLARiiON CX3-40 SPE includes the following FRUs:
FRU Description

Front Bezel Power/cooling modules

Front cover of the CX3-40chassis. The four power/cooling modules (A0, A1, B0, and B1) are located in front of the SPs. A0 and A1 share load currents and provide power and cooling for SP A, and B0 and B1 share load currents and provide power and cooling for SP B. A0 and B0 share a line cord, and A1 and B1 share a line cord. CX340 only CX340c only (not covered in this lab) CX340c only (not covered in this lab) 1GB Memory DIMMS Small form-factor pluggable (SFP) modules, which plug into the front-end port slots Provides battery backup power to preserve the write cache on a storage processor in the event of a loss of supply power. With the exception of the DAE3P-OS, the DAE3P can be shipped with no disks or up to 15 disks.

Storage processors (SPs) Storage Processor CPU Module I/O Modules Memory SFP Module Standby Power Supply (SPS) Disk Drive Module

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Removing the Front Bezel


Follow this procedure to remove the front bezel:

Step 1

Action Press the buttons on the front of the bezel and pull the bezel toward you.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Removing the Power Supplies


Follow this procedure to remove the power supplies: Caution: Do not pull out a power/cooling module if the SPS is charging or in test mode. The topmost LED blinks if the SPS is charging. The amber battery on LED lights during SPS test. If you are replacing more than one power/cooling module, wait two minutes after replacing one module before replacing another.

Step 1 2

Action Lift the handle on the power/cooling module you want to remove. Press the latch with your thumb and pull out the power/cooling module.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Removing the CX3-40 Storage Processors


Follow this procedure to remove the storage processors: Step 1 2 Action On the SP, loosen the two captive screws to unlock the SP. Remove any cables (FE, BE, LAN, SPS) that are attached to the component. The figure below shows how to remove the two types of backend (BE) cables.

3 4 5 6

On the SP, locate the extended left and right latch screws. Turn the extended left latch screw counterclockwise to unlock. Turn the extended right latch screw clockwise to unlock. Use the extended latch screws to firmly pull out the SP from the storage-system chassis. Caution: The SP assembly is heavy and comes completely out of the storage-system chassis. The weight is unevenly distributed. In addition to holding the handles, be prepared to support the assembly to avoid dropping it.

Removing the Standby Power Supplies


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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Follow this procedure to remove the standby power sources. Step 1 Action Turn the power off by using the SPS power switch on the SPS to be replaced. Note: The ON battery light may come on for a maximum of 90 seconds. Wait for the light to go out. 2 Unplug the AC inlet cable, AC outlet cable(s), and the interface cable from the SPS being replaced. Refer to the diagrams below.

Warning: DO NOT unplug any AC cables connected to the AC power rail. If there are unused AC outlets on the power rail that are within reach, then plug the AC outlet cable(s) that were just unplugged from the SPS, which is being replaced, into these AC outlets. This maintains power redundancy while this particular SPS is being replaced. 3 Remove the four applicable pinhead screws that secure the target SPS to the back of the tray.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Step 4

Action From the front of the tray, remove the front bezel and both latch brackets, which are attached with a total of four securing screws.

Remove the front fastening bracket (which is attached with six securing screws) and remove the SPS.

Reassembly of CLARiiON CX3-40 SPE


Replacing each FRU follows the steps required to remove the FRU in reverse order.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Disassembly of a CLARiiON DAE3P


The procedures for removing each FRU are contained in a separate table. Component removal dependencies and a list of applicable enclosures can be found at the beginning of each table. The CLARiiON DAE3P includes the following FRUs: FRU Front Bezel Disk Module Link Control Card Power Supply Description Front cover of the DAE3P chassis. Fibre Channel hard disk drive mounted in a carrier. Provides a point to point fabric to disks within the enclosure, and allows enclosures to be daisy-chained. Converts AC power to DC and supplies power to the electronics and disks within the enclosure

Removing the Front Bezel


Follow this procedure to remove the front bezel: Press in on the release buttons and pull the bezel away from the chassis.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Removing the Disk Modules


Follow this procedure to remove the disk modules: Caution: A disk module should not be removed while power is applied unless its amber Check LED is illuminated. When removing multiple disk modules, wait several seconds between each removal and verify that the active LEDs of the remaining modules are flickering. When removing multiple disk modules, make sure to insert the modules into their original slots in the enclosure. If the disk module is a member of a bound LUN, data on that LUN may be inaccessible if the drive is replaced in a different slot. Press the release latch on the drive carrier, and lift the latch up to unlock the carrier from the chassis. When reinstalling the disk module do not force the module into the slot. Use the latch to fully seat the drive. Remove and replace the drive module.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Removing the Power Supplies


Follow this procedure to remove the disk modules: Caution: While the system can continue operating on a single power supply, the loss of a modules two blowers causes a time-out unless you replace the module within two minutes. Step 1 Unplug the AC line cord as shown. Action

2 3

Turn the captive screw counterclockwise to release the module. Remove the power/cooling module as shown.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Removing the Link Control Cards Power Supplies


Follow this procedure to remove the link control cards: Step 1 Action Press the locking mechanism of the connector in the PRI port and EXP port of the LCC and remove from the LCC

Turn the 2 captive knurled/Philips head fasteners at the left and right sides of the LCC in a counterclockwise direction to disengage the LCC. Note: The B/top LCC is right-side up as compared to the A/bottom LCC, which is upside down.

Reassembly of the CLARiiON DAE3P


Replacing each FRU follows the steps required to remove the FRU in reverse order. Re-connect the cables (not the Fibre Channel cables) and double-check them before powering up.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Summary
In this lab, you removed and installed the major components in a CLARiiON CX3-Series array. You removed and installed the: SPE Front Panel SPE Power Supplies Storage Processors, CPU I/O and Management Modules SPE Front Fan Packs Standby Power Supplies DAE3P Front Panel Disk Drives DAE/DPE Power Supplies Link Control Cards

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 1

Notes:

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2A

Lab Exercise 2A: CLARiiON Software Downloads (EMC)


Purpose:
This lab exercise provides the steps for downloading necessary software for the completion of lab activities.

Objectives:

Upon successful completion of this exercise, you will be able to: Connect to the corporate website where all CLARiiON software can be found. Download the following software required for the completion of your lab activities: o o o o o o o CLARiiON Procedure Generator CLARiiON bundled Array software CX3-Series Recovery Image Navisphere Agent and CLI CLARiiON Navisphere Initialization Wizard Navisphere Service Task Bar (NST) CLARiiON Array Properties (CAP2)

Notes: Not all screen captures were made on the lab equipment and may differ slightly from what you will see. Read each step completely before attempting it, the screen shots are provided for general reference only. There are multiple locations to acquire software including CLARiiON resources website, PowerLink or Server Support CD follow these steps to download software from the CLARiiON resources website. If access to the corporate network is not available the instructor will provide you with all necessary software and you should skip to Lab Exercise 3.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2A

Software Downloads
Step 1 Action Create a folder on your Desktop labeled CIM CX3 Software. Note: This folder will be the destination for all the software downloads. 2 Open a browser and enter the following in the Address field: http://www.cs.isus.emc.com/csweb2/dgweb/index.html Tip: Add to Favorites. 3 At the security prompt enter your corporate Domain, Username and Password and click OK.

Select the CLARiiON Open Systems Procedure Generator link. Note: The version available for download will be the latest. Updates are posted regularly.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2A

Step 5

Action Select the Download and Revision History link from the Procedure Generator page.

Select the CLARiiON Procedure Generator version #.#.# link from the Procedure Generator page.

Select Save in the File Download dialog.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2A

Step 8

Action Use the CIM CX3 Software directory you previously created as the destination for the download.

9 10

When the download completes, use the browsers Back button to return to the CLARiiON Information page. Select the Software Downloads link.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2A

Step 11

Action Select the CX3-Series Array Based Software - Storage System Based Software link.

12

Your instructor will inform you of which release of software you should download. Make sure you pick the release and platform that applies to your lab station.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2A

Step 13

Action Enter the following information on the form: Your Badge Number, Name and Email Address. Enter 12345678 as the Customer SiteID and click Start Download.

14 15 16 17

Select Save in the File Download dialog and save the bundle file in the CIM CX3 Software directory you created. Use the browsers Back button and return to the EMC Licensed Software Downloads page. Select the CX3-Series Array Based Software - Storage System Based Software link as described in step 11. Note: Your instructor will inform you of which Recovery Image files you should download. Make sure you select the proper release and platform for your lab station. When prompted select Save and choose the CIM CX3 Software directory as the destination.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2A

Step 18

Action Use the browsers Back button and return to the CLARiiON Software Downloads page. Select Navisphere from the Other Software section.

19

Select the Windows Navisphere Agent/CLI. When prompted select Save and choose the CIM CX3 Software directory as the destination.

20

Select the Windows Navisphere Array Initialization Tool. When prompted select Save and choose the CIM CX3 Software directory as the destination.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2A

Step 21

Action Select the Navisphere Service Taskbar. When prompted select Save and choose the CIM CX3 Software directory as the destination

22

Use the browsers Back arrow to return to the CLARiiON Information page. Select the Diagnostic Info & Tools link.

23

Select the CAP2 link. When prompted select Save and choose the CIM CX3 Software directory as the destination.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2A

Summary
In this lab, you located the necessary software for the completion of later lab activities. You performed the following tasks: Downloaded: CLARiiON Procedure Generator CLARiiON bundled Array software CX3-Series Recovery Image Navisphere Agent and CLI CLARiiON Navisphere Initialization Wizard Navisphere Service Task Bar (NST) CLARiiON Array Properties (CAP2)

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2B

Lab Exercise 2B: CLARiiON Software Downloads (Partner)


Purpose:
This lab exercise provides the steps for downloading necessary software for the completion of lab activities.

Objectives:

Upon successful completion of this exercise, you will be able to: Connect to powerlink.emc.com where all CLARiiON software can be found. Download the following software required for the completion of your lab activities: CLARiiON Procedure Generator CLARiiON bundled Array software CX3-Series Recovery Image Navisphere Agent and CLI CLARiiON Navisphere Initialization Wizard Navisphere Service Task Bar (NST) CLARiiON Array Properties (CAP2

Notes: Not all screen captures were made on the lab equipment and may differ slightly from what you will see. Read each step completely before attempting it, the screen shots are provided for general reference only. There are multiple locations to acquire software including CLARiiON resources website, PowerLink or Server Support CD follow these steps to download software from the PowerLink EMC Services Partner Web. If access to PowerLink is not available the instructor will provide you with all necessary software and you should skip to lab exercise 3.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2B

Step 1 2

Action Create a folder on your Desktop labeled CIM CX3 Software. This folder will be the destination for all the software downloads. Open a browser and enter the following in the Address field: http://powerlink.emc.com/ Tip: Add to Favorites.

Login to PowerLink, using dropdown menu select EMC Services Partner Web.

Note: If the above link is not visible from TS Services Partner View select Support > EMC Services Partner Web.

Select CLARiiON.

Select CX3 Series Arrays under the Installation Resources menu.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2B

Step 6

Action Select the CLARiiON Procedure Generator link under Field Maintenance Procedures.

Select the CLARiiON Procedure Generator link . Note: The version available for download is the latest. Updates are posted regularly.

8 9

Select Save in the File Download dialog. Use the CIM CX3 Software directory you previously created as the destination for the download.

10

Select Software.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2B

Step 11

Action Select CLARiiON Core Software from the Select Software Type drop-down menu and click the Select button.

12

Your instructor will inform you of which release of the FLARE Bundle you should download. Make sure you pick the release and platform that applies to your lab station.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2B

Step 13

Action You may or may not be presented with this screen. If presented with the screen enter your address and click Start Download.

14 15

Select Save in the File Download dialog and save the bundle file in the CIM CX3 Software directory you created. Use the browsers Back button and return to the CX3 & CX Series Storage System Based Software page if not already there. Your instructor will inform you of which Recovery Image files you should download. Make sure you select the proper release and platform for your lab station. When prompted select Save and choose the CIM CX3 Software directory as the destination.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2B

Step 16

Action Use the browsers Back button and return to the Software Downloads page. Select Navisphere from the drop-down menu.

17

Select the Navisphere Agent\CLI When prompted select Save and choose the CIM CX3 Software directory as the destination.

18

Select the Navisphere Array Initialization Tool. When prompted select Save and choose the CIM CX3 Software directory as the destination.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 2B

Step 19

Action Select the Navisphere Service Taskbar. When prompted select Save and choose the CIM CX3 Software directory as the destination

20

Select CLARiiON.

21

Select Diagnostic Tools and Utilities

22

Select CAP2 When prompted select Save and choose the CIM CX3 Software directory as the destination.

Summary
In this lab, you located the necessary software for the completion of later lab activities. You downloaded the following software: o CLARiiON Procedure Generator o CLARiiON bundled Array software o CX3-Series Recovery Image o Navisphere Agent and CLI o CLARiiON Navisphere Initialization Wizard o Navisphere Service Task Bar (NST) o CLARiiON Array Properties (CAP2)

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 44 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 3

Lab Exercise 3: Cable the Array using Procedure Generator


Purpose:
This lab exercise provides the steps for installing and executing CLARiiON Procedure Generator to create a detailed procedure for the installation of a CX3 Series array. The generated procedure is used to make all cable connections within the CX3 Series array.

Objectives:

Upon successful completion of this exercise, you will be able to: Install and Execute CLARiiON Procedure Generator Correctly cable the CX3 Series array using the generated procedure

Note: Not all screen captures were made on the lab equipment and may differ slightly from what you will see. Read each step completely before attempting it, the screen shots are provided for general reference only

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 3

Procedure Generator Execution


Follow these steps to execute CLARiiON Procedure Generator on a Windows 2000/2003-based service laptop or management workstation to create the installation instructions for a CX3 Series array to be field mounted in an EMC cabinet. Note: These screen captures were created with version 3.3.4 of the CLARiiON Procedure Generator, the screens presented during the execution of this lab may differ slightly from those pictured if another version is used.

Step 1 2 3 4 Browse to CIM CX3 Software.

Action

Select the CLARproc.exe, accept all defaults. Double-click the CPG icon to start the CLARiiON Procedure Generator. At the splash screen click the Next button.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 46 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 3

Step 5

Action This screen appears beginning on the second day of a PGs lifespan and may not appear on a freshly installed CPG. Click Continue using this copy. Note: The CLARiiON Procedure Generator operates properly 10 days from the date of posting. This is to ensure that you install the most current version of the utility at least once every 10 days.

Select the CX3-Series option in the Product Type dialog. Click Next.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 3

Step 7

Action Select the New Array/Host Procedures option and click Next.

Select the Install New Array Only option and click Next.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 3

Step 9

Action Select the array model number in your lab station and the Field Installed in EMC Cabinet as the Array Cabinet Type. Click Next when all selections have been made.

10

Select the FLARE revision as specified by your instructor. Click Next.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 3

Step 11

Action Select the Windows 2000/2003 or Service Laptop option and click Next.

12

Select the Access Logix option and click Next. Result: This generates the procedure for installing the array option for heterogeneous host on the array.

13

Optional array software may be selected. These options require licensing. The options installed in any given configuration are dependent on the customers order. For the purposes of this lab, assume that the customer has not purchased licenses for any of the optional packages. Leave the checkboxes unchecked and click Next.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 50 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 3

Step 14

Action For the purposes of this lab, we use the Navisphere GUI. The array may also be managed with Navisphere CLI, the command line interface.

15

During the initial configuration of the array Hot Spares may be designated. The choice here depends upon the approved CCA but Hot Spares are highly recommended. For the purpose of this lab select Yes. Click Next.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 3

Step 16

Action CLARalert provides proactive array monitoring and is required for full support. The versions available for installation depend upon selections made earlier in the wizard. For the purposes of this lab, select the version of CLARalert that matches the version number of array software selected earlier in the wizard. Click Next.

17

CLARalert has many options. The most popular today is Centralized Monitor Email-Home for Windows with WebEx. Choose that option and click Next. The actual choice at any given customer site depends upon the approved CCA.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 3

Step 18

Action Note: EIP/EIP2 option is selected by default. Select Next to continue.

19

The final dialog in the wizard requests your status as a service provider. For the purposes of this lab, select EMC and click Next. Note: If any of the other options are selected the generated procedure is altered to point you at the appropriate source for information and software.

Result: A summary of your selections are displayed as shown on the next page.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 3

Step 20

Action If any of the items are incorrect, you may step backward in the wizard to alter them. If all items are correct, click Finish to produce the procedure for the installation. Note: Your summary screen may differ from the one shown.

21

You are asked to provide a name for the procedure to be generated. Enter CX3-## New Field Install where ## is the model number for your array. Click OK. Note: By default the file is saved in C:\Program Files\CLARiiON Procedure Generator\Procdoc.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 3

The generated procedure is a Microsoft Word document that provides a detailed list of steps to perform the requested action. Important: These steps should be performed exactly in the order listed for a successful installation. Do not skip any steps, add any steps or alter any steps.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 55 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 3

Cabling the Array


Follow the designated steps within the generated procedure to properly make all power, monitoring and backend loop data cable connections within the CX3 Series array in your lab station. Pay close attention to the section titled -Set up a CX3-Series DAE3P disk enclosure.

Step 1

Action Locate the sections in the generated procedure titled Cable a CX3-## storage system where ## is the model number of the array in your lab station. Proceed on with the next section of the generated procedure titled Set up a CX3-Series DAE3P disk enclosure. Important: Before applying power to the storage system have your instructor verify enclosure addressing and cabling.

3 4

Read all cautions carefully. Failure to follow all cautions could render the array inoperable. Follow the steps in this section to properly address all array enclosures and properly connect all power, monitoring and backend data cables.

Summary
In this lab, you became familiar with installing and executing the CLARiiON Procedure Generator and the procedures for addressing enclosures and cabling the CX3 Series storage system. You performed the following tasks: Installation of the CLARiiON Procedure Generator Execution of the CLARiiON Procedure Generator to create a detailed instruction document for the installation of a CLARiiON CX3 Series array Set the enclosure addresses for DAE3P Connected all power cables Connected all monitoring cables Connected all backend data cables Powered up a CLARiiON CX3 Series array

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 56 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 4

Lab Exercise 4: Initialize the Array and perform Software Upgrade

Purpose:

This lab exercise provides the steps for installing array software on the CX3 Series array during the initial installation

Objectives:

Upon successful completion of this exercise, you will be able to: Install Navisphere Storage System Initialization utility Install Navisphere CLI Installation of Navisphere Agent Install Navisphere Service Task bar (NST) Install Java Runtime Environment Initialize the array using the Navisphere Storage System Initialization utility Install software to the array using the Software Installation Wizard Set array properties using Navisphere Manager Install CAP2 Run Enhanced Installation Procedure (EIP)

Procedure generator sections are titled: Cable the CX3-80 array to the LAN Initialize the storage system (Windows) Install array software Set array properties in Navisphere Manager Enhanced Install Procedure

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 57 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 4

Installation of Navisphere Storage System Initialization Utility Windows UI and Navisphere CLI
Follow these steps to install Navisphere Storage System Initialization Utility, Windows UI, Navisphere CLI and Java runtime environment on a Windows 2000/2003-based service laptop or management workstation. Note: Procedure Generator instructs you to use the Server Support CD that shipped with the System to install software. This CD is not supplied in this lab. All required software was downloaded in previous labs. Step 1 2 Action Browse to the CIM CX3 Software directory. Click on the Navisphere Storage System Initialization Utility exe. Accept all default settings. Browse to the CIM CX3 Software directory. Click on the Navisphere CLI exe. Accept all default settings. Browse to the CIM CX3 Software directory. Click on the Navisphere Agent exe. Accept all default settings. Browse to the CIM CX3 Software directory. Click on the Navisphere Service Task bar exe. Accept all default settings. Browse to the CIM CX3 Software directory. Click on the CAP2 exe. Accept all default settings. Note: If prompted to install Navisphere CLI, decline.

3 4 5 6 7 8 9 10

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 58 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 4

Cable the Array to the LAN


Step 1 2 3 Action Open the procedure you generated in Lab Exercise 3. Locate the section titled Cable the CX3-XX array to the LAN. Read and follow all instructions in the Cable the CX3-XX array to the LAN section of the generated procedure carefully.

Initialization of Array using Management Station


CLARiiON CX3 Series arrays must be initialized before use. This procedure sets the IP Parameters for the storage processors. Step 1 2 Action Open the procedure you generated in Lab Exercise 3. Locate the section titled Initialize the storage system (Windows). Note: Navisphere Initialization Wizard sets up both SPs in one session. If you choose to use your laptop to initialize the array through the service ports (see next step), you have to initialize SPA then SPB (instructions to connect your laptop to the service ports include setting a static IP address are included in the procedure). Your instructor will notify you of the IP Parameters you should use for your Array (see label attached to workstation). 3 Read and follow all instructions in Initialize the storage system (Windows) section of the generated procedure carefully.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 59 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 4

Initialization of Array using service ports


CLARiiON CX3 Series arrays must be initialized before use. This procedure sets the IP Parameters for the storage processors. Step 1 2 3 Right click My Network Places. Select LAN connection > Properties. Select Internet protocol (TCP/IP). Then select Properties. Action

Set your laptop to: IP address 128.221.1.252 Subnet mask 255.255.255.248 Default Gateway leave blank DNS server entries leave blank Note: The Service LAN of the two SPs in every CX3-Series array has the following factory set IP addresses: SP-A: 128.221.1.250 SP-B: 128.221.1.251

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 60 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 4

Step 5 Locate the Service LAN port

Action

CX3-80: When you connect to the SPA management module service LAN port (see figure below) you are actually connected to SPB IP address 128.221.1.251.

CX3-40-Series/CX3-20-Series: when you connect to the Service LAN port on SPB (see figure below) you are actually connected to SPA IP address 128.221.1.250.

7 8

Open the procedure you generated in Lab Exercise 3. Locate the section titled Initialize the storage system (Windows). Note: If using Navisphere Initialization Wizard on your laptop to initialize the array through the service ports, you have to initialize SPA then repeat the procedure for SPB.

9 10

Your instructor will notify you of the IP Parameters you should use for your Array (see label attached to workstation). Read and follow all instructions in the Initialize the storage system (Windows) section of the generated procedure carefully.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 61 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 4

Installation of Array Software


The Navisphere Service Taskbar can be downloaded and installed to a customer system (in this case the management station) or you may connect your laptop to the service port. Note: Connecting your laptop to the service LAN port allows management and code loads without having to access the customer network. Step 1 2 Action Open the procedure you generated in Lab Exercise 3. Locate the section titled Install array software. Note: Your instructor will notify you of which software packages should be installed during this exercise. 3 Read and follow all instructions in the Install array software section of the generated procedure.

Set Array Properties in Navisphere Manager 6.x


Step 1 2 3 Action Open the procedure you generated in Lab Exercise 3. Locate the section titled Set array properties in Navisphere Manager. Read and follow all instructions in the Set array properties in Navisphere Manager section of the generated procedure.

Note: When setting the cache values allow approximately 1/3 of cache for read and 2/3 of cache for write. The CX3-80 has a maximum Write Cache value of 3072 MB. If your lab system is a CX3-80 set Write Cache to the maximum and set Read Cache to the maximum.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 62 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 4

Enhanced Install Procedure (EIP)


Step 1 2 3 Action Open the procedure you generated in Lab Exercise 3. Locate the section titled Enhanced Install Procedure: run on new array prior to LUN creation. Read and follow all instructions in the Enhanced Install Procedure: run on new array prior to LUN creation section of the generated procedure. Important: Do not upload or e-mail any files to the SYR server.

Summary
In this lab, you: Used Procedure Generator sections titled: Cable the CX3-80 array to the LAN Initialize the storage system (Windows) Install array software Set array properties in Navisphere Manager Enhanced Install Procedure You performed the following tasks: Installation of Navisphere Storage System Initialization utility Installation of Navisphere CLI Installation of Navisphere Agent Installation of Navisphere Service Task bar (NST) Installation of Java Runtime Environment Initialized the array using the Navisphere Storage System Initialization utility Installed software to the array using the Software Installation Wizard Installed CAP2 Set array properties using Navisphere Manager Ran the Enhanced Install Procedure (EIP)

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 63 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 4

NOTES:

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Lab Exercise 5: Configuring Array


In this lab, you: Enable Access Logix Create RAID Groups Bind luns Create Storage Groups, and Include specific LUNs in the Storage Groups.

Purpose:

Objectives:

Upon completion of this exercise, participants will be able to: Recognize when the Access Logix feature is available. Enable Access Logix Create RAID Groups Bind LUNs Create Storage Groups. Add LUNs to Storage Groups

Note: Not all screen captures were made on the lab equipment and may differ slightly from what you see. Read each step completely before attempting it.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 65 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Enabling Data Access Control (Access Logix)


Before Storage Groups may be created Data Access Control (Access Logix) must be enabled. This feature allows multiple heterogeneous operating systems to access array resources. Only a single operating system may access the array if Data Access Control is not enabled. Step 1 2 3 4 Open Navisphere Manager. Right-click the Array and select Properties. In the Array Properties, select the Software tab and verify that Access Logix enabler is present. In the Array Properties, select Storage Access tab, enable Access Logix by clicking the Access Control Enabled box. Action

5 6

Click OK. Read the Confirm Storage System Properties message. Click Yes to continue. Click OK.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 66 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Creating RAID Groups


In this section of the lab, you create the following RAID Groups in your array. RAID Group ID 0 1 2 10 Disks Bus 0, Enclosure 0, Disks 0 through 4 Bus 0, Enclosure 0, Disks 5 through 8 Bus 0, Enclosure 0, Disks 9 through 13 Bus 0, Enclosure 0, Disk 14

Follow the procedure below, using this screen as a reference.

Step 1 2 3 4

Action Right-click the array icon and select Create RAID Group. Verify that the RAID Group ID is set to 0. Select the Manual radio button in the Disk Selection Section. Click Select.

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Page 67 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Step 5

Action Select Bus 0 Enclosure 0 Disks 0 through 4 by highlighting each of these disks in the Available Disks pane and clicking the button. Result: When the operation is complete the display resembles the screen capture below.

6 7

Click OK. With the proper disks selected for RAID Group 0, click Apply.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 68 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Step 8

Action Click Yes in the Confirm window, then click OK in the Success window to complete the operation.

9 10 11 12 13 14 15 16 17 18 19 20 21 22 23

Verify that the RAID Group ID is set to 1. Set the Number of Disks to 4. Manually select Bus 0 Enclosure 0 Disk 5 through 8. Click Apply. Click Yes in the Confirm window. Click OK in the Success window to complete the operation. Verify that the RAID Group ID is set to 2. Set the Number of Disks to 5. Manually select Bus 0 Enclosure 0 Disk 9 through 13. Click Apply. Click Yes in the Confirm window. Click OK in the Success window to complete the operation. Set the RAID Group ID to 10. Set the Number of Disks to 1. Manually select Bus 0 Enclosure 0 Disk 14.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 69 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Binding LUNs
In this section of the lab you bind (create) the following LUNs in your array. LUN ID 0 1 2 3 4 5 10 RAID Group ID 0 0 1 1 2 0 10 LUN Size 1 GB 2 GB 3 GB 3 GB MAX 4 GB -RAID Type 5 5 1/0 1/0 5 5 Hot Spare Default Owner SP A SP B Auto Auto SP A Auto --

Lun ID 0 Step 1 Action Right-click the array icon and select Bind LUN.

Continued on next page

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 70 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Continue with the procedure, using this screen as a reference.

Step 2 3 4 5 6 7 8 9 Select a RAID Type of RAID 5.

Action

Verify that the RAID Group for new LUN is set to 0. Verify that the LUN ID is set to 0. Select a Default Owner of SP A. Select a LUN Size of 1 GB. Leave all other settings at the defaults. Click Apply. Click Yes in the Confirm window and OK in the Message window.

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Page 71 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

LUN ID 1 Step 10 11 12 13 14 15 16 17 18 Action Verify that the RAID Type is set to RAID 5. Verify that the RAID Group for new LUN is set to 0. Verify that the LUN ID is set to 1. Select a Default Owner of SP B. Select a LUN Size of 2 GB. Leave all other settings at the defaults. Click Apply. Click Yes in the Confirm window. Click OK in the Message window.

LUN ID 2 + 3 Step 19 20 21 22 23 24 25 26 27 Set the RAID Type to RAID 1/0. Set the RAID Group for new LUN to 1. Verify that the LUN ID is set to 2. Select a Default Owner of Auto. Select a LUN Size of 3 GB. Set the Number of LUNs to Bind to 2. Leave all other settings at the defaults. Click Yes in the Confirm window. Click and OK in the Message window. Action

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Page 72 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

LUN ID 4 Step 28 29 30 31 32 33 34 35 Set the RAID Type to RAID 5. Set the RAID Group for new LUN to 2. Verify that the LUN ID is set to 4. Select a Default Owner of SP A. Note the Largest Contiguous Free Space. Select a LUN Size of MAX. Set the Number of LUNs to Bind to 1. Leave all other settings at the defaults. Note: The amount of time to bind the LUN is dependent on its size and whether the disk drive is pre-zereod. Release 24 introduced Fast Bind and the LUN appears instantly available. 36 Click Yes in the Confirm window and OK in the Message window. Action

LUN ID 10 Step 37 38 39 40 41 42 43 Set the RAID Type to Hot Spare. Set the RAID Group for new LUN to 10. Set the LUN ID to 10. Leave all other settings at the defaults. Click Apply. Click Yes in the Confirm window and OK in the Message window. Click Cancel to close the Bind LUN dialog box. Action

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 73 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Step 44

Action Expand the RAID Groups container and verify that the RAID Groups have the proper RAID protection applied.

45

Expand each of the RAID Groups and verify that the LUN assignments are correct.

46 47

Right click LUN Folders and create a folder named MAX. Right click LUN Folder MAX.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 74 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Step 48

Action Choose Select LUNs from the menu and select LUN 4.

49 50 51

Click OK. Click Yes in the confirmation dialog box and OK in the success dialog box. Right click LUN 4 select Properties note LUN 4 user capacity and raw capacity.

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Page 75 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Step 52

Action Add an additional LUN using the Allocation Wizard in the task bar. Click Allocate then Next.

53

Select Continue Without assigning LUNs at this time and click Next.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Step 54

Action Select your Storage System and click Next.

55

Select RAID Group ID 0 then click Next.

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Page 77 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Step 56

Action Select a User capacity of 4 GB and select Next.

57 58

Review Summary information and click Finish. Expand LUN Folders and verify that each of the LUNs have been assigned to the proper SP. Have your instructor verify the configuration before proceeding with the next lab section.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 78 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Creating and Assigning Storage Groups


In this section of the lab, you create Storage Groups and assign LUNs to the Storage Groups per the following table. Storage Group Name Win2K Sun Step 1 LUNs 1, 3, 4 0, 2, 5 Action In Navisphere Manager, right-click the array and select Create Storage Group.

Enter Win2K in the Storage Group Name field and click OK to create the first Storage Group.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 79 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Step 3 Click Yes in the Confirm box.

Action

Click OK in the Success box.

5 6 7 8 9

In Navisphere Manager, right-click the array and select Create Storage Group. Enter Sun in the Storage Group Name field and click OK to create the second Storage Group. Click Yes in the Confirm box. Click OK in the Success box. Expand the Storage Groups container and verify that both Storage Groups have been created.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 80 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Step 10

Action Provision the Storage Groups with LUNs. Right-click the Win2K Storage Group and choose Select LUNs from the menu.

11

Select LUNs 1, 3 and 4 from the Available LUNs list.

12 13 14

With the LUNs selected, click OK to initiate the configuration change. Select Yes in the Confirm window. Select OK in the Success window to complete the provisioning operation.
Page 81 of 140

Copyright 2007 EMC Corporation. All Rights Reserved.

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Step 15

Action Expand the LUNs container in the Win2K Storage Group container to verify that the operation was successful and completed.

16 17 18 19 20

Next, provision the Sun Storage Group with LUNs. Right-click the Sun Storage Group and choose Select LUNs from the menu. Select LUN 0, 2 and 5 from the Available LUNs list. With the LUNs in the Selected LUNs list click OK. Select Yes in the Confirm window and OK in the Success window to complete the provisioning operation. Expand the LUNs container in the Sun Storage Group container to verify that the operation was successful.

The next logical step in the configuration would be attaching hosts to the Storage Groups which is beyond the scope of this course. Proceed to the next step in the lab.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 82 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Configuration Capture
In this section of the lab you capture and duplicate the existing CLARiiON configuration using Navisphere Secure CLI. This functionality allows an arrays configuration (LUNs, RAID Groups, Storage Groups, etc.) to be captured to a file and used as a basis for the configuration of other arrays. These commands should never be executed on a storage system containing customer data. Step 1 2 3 4 Action Open a command prompt window by clicking Start and selecting Run on your servers desktop. Enter cmd and click OK. Change to the proper directory by typing the following: cd \program files\emc\navisphere cli. Enter the following command to add a secure cli user file to your server: naviseccli -addusersecurity -scope 0 -password <array password supplied by instructor> -user <array username supplied by instructor>. Enter the following command to capture the configuration of your storage system: naviseccli -h <SP A IP> arrayconfig -capture -output C:\temp\config.xml There should be no errors returned. Verify the existence of the generated config.xml file. Open it with Notepad to verify that the file is not empty. Important: If the file was not created or is empty, notify your instructor before proceeding with the steps in this lab activity. 7 8 9 10 11 12 13 14 Using Navisphere Manager, remove the LUNs and Hosts from all storage groups and destroy all storage groups. Unbind all the LUNs and destroy all the RAID Groups. Log out of Navisphere Manager. Enter the following command to duplicate the previous configuration: naviseccli -h <SP A IP> arrayconfig -duplicate -input C:\temp\config.xml. Answer y and hit Enter when prompted. Enter the following command to check the status of the duplication: naviseccli -h <SP A IP> arrayconfig -duplicate status. To view the logfile, enter the following command: naviseccli -h <SP A IP> arrayconfig -duplicate logfile. Log back into Navisphere Manager and confirm the original configuration has been duplicated.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 83 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 5

Summary
In this lab, you configured a CLARiiON CX3-Series array. You performed the following tasks: Created RAID Groups Bound LUNs Created Storage Groups Assigned LUNs to Storage Groups Created a Hot Spare Destroyed and restored the configuration

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 84 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Lab Exercise 6: CX3 Series Fault Identification


Purpose:
In this lab, you: Invoke a Hot Spare Recognize which disk is being replaced, and Recognize when the rebuild and equalize are complete.

Objectives:

Upon completion of this exercise, participants will be able to: Identify the Hot Spare disk Invoke the Hot Spare disk Use Event Log viewer to recognize which disk is replaced Use Navisphere Manager to monitor progress of Rebuild and Equalize operations Use Disk replacement Utility (DRU) to analyze and monitor replacement Use Event Log viewer to recognize when the Rebuild and Equalize operations are complete Evaluate the initial state of the storage system Determine and resolve some simple storage system problems failed fan module, failed disk module Monitor and identify a Successful Boot Sequence Identify failing FRUs

Note: Not all screen captures were made on the lab equipment and may differ slightly from what you will see. Read each step completely before attempting it.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 85 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Monitoring a Successful Boot Sequence


Step 1 Action If the array is powered up, power it down by moving the power switch on both of the Standby Power Supply (SPS) units to the OFF (0) position. These switches are accessible only from the rear of the cabinet. Wait for all lights in the SPE and DAE3P-OS to turn off before proceeding to the next step.

Verify that a null-modem cable, as supplied with the array, is connected between communication port COM1 on the management station or laptop and the serial port on SPA. Before rebooting the array, it is necessary to configure a HyperTerminal session for operation with the CX3-XX Storage Processor. Start by selecting Start > Programs > Accessories > Communications > HyperTerminal. Enter sp_connect in the Name field and click OK. Select COM1 from the Connect using menu and click OK. Select the following port settings and click OK . Result: This starts the HyperTerminal session with the parameters specified. Bits per second: 9600 Data bits: 8 Parity: None Stop bits: 1 Flow control: None

4 5 6

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Page 86 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Step 7 Select File > Properties > Settings.

Action

Power up the array by moving the power switches on both of the Standby Power Supply (SPS) units to the ON (1) position.

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 87 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

It is necessary to monitor both the rear of the array (Storage Processors) and the HyperTerminal session. The array boot goes through three distinct stages. These stages are indicated by the flash rate of the fault LED on the Storage Processor. When the Storage Processor is powered up or reset, the BIOS first performs a number of tasks, called the Power-On-Self-Test (POST). These tasks test and initialize the hardware and then boot the Operating System from the database disks. As the array boots, fill in the LED and Hyper-Terminal table below with your observations. Boot Stage BIOS Extended POST NT/XP Boot LED Flash Rate Hyper-Terminal Display

Copyright 2007 EMC Corporation. All Rights Reserved.

Page 88 of 140

CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Monitoring a Faulted Boot Sequence


In the following steps, you monitor a faulted boot sequence using the Storage Processor LEDs and an open HyperTerminal session. Step 1 Action Power down the array by moving the power switch on both of the Standby Power Supply (SPS) units to the OFF (0) position. Note: These switches are accessible only from the rear of the cabinet. Wait for all lights in the SPE and DAE3P-OS to turn off before proceeding to the next step. 2 Disengage both SPA boot disks (bus 0, enclosure 0, slot 0 and bus 0, enclosure 0, slot 2) remove each drive from its connector but do not remove fully from the enclosure. This removes both boot images used by Storage Processor A. Caution: Use the latching lever mounted on the disk carrier to disengage and re-engage the disk in the slot. 3 4 Power up the array by moving the power switches on both of the Standby Power Supply (SPS) units to the ON (1) position. It is necessary to monitor both the rear of the array (Storage Processors) and the HyperTerminal session. The array boot goes through three distinct stages. These stages are indicated by the flash rate of the fault LED on the Storage Processor. As the array boots fill in, complete the LED and Hyper-Terminal table below with your observations. Boot Stage BIOS Extended POST NT/XP Boot 5 Power down the array by moving the power switch on both of the Standby Power Supply (SPS) units to the OFF (0) position. Note: These switches are accessible only from the rear of the cabinet. Wait for all lights in the SPE and DAE3P-OS to turn off before proceeding to the next step. 6 7 Reinsert the disk drives in slot 0 and slot 2 of bus 0, enclosure 0. It is necessary to use the latching mechanism to fully engage the disk drives in their slots. Power up the array by moving the power switches on both of the Standby Power Supply (SPS) units to the ON (1) position. Wait for the boot process to complete before proceeding with the next section of the lab. LED Flash Rate Hyper-Terminal Display

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Identifying Failing FRUs


Follow these steps to identify array faults using the Disk Replacement Utility, fault LEDs, Navisphere CLI, Navisphere Manager, and the Storage Processor Event Logs. You are required to induce failures and examine and record the state of the above-mentioned tools. On your W2K host, be sure CLI is installed. Step 1 2 Action Start an approved internet browser on the attached computer. Point the browser at the IP Address assigned Storage Processor A on your array. From a command prompt change to the C:\Program Files\EMC\Navisphere CLI directory. Issue the following Navisphere CLI command: naviseccli -h <SPA_IP_addr> -scope 0 -password <password supplied by instructor> -user <username supplied by instructor> cru_on_off -messner 0_0_4 0 Note: This command shuts down the disk in slot 4 of Bus 0 Enclosure 0 simulating a failed disk. 3 Examine both the front and rear of the array and record all fault indicators illuminated here. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Which disk drives show activity? _________________________________________________________________________ 5 From a command prompt change to the C:\Program Files\EMC\Navisphere CLI directory. Issue the following Navisphere CLI command: Naviseccli h <SPA_IP_addr> -scope 0 -password <password supplied by instructor> -user <username supplied by instructor> getall -array This command retrieves a brief display of the arrays status from the Storage Processor. Enter any faulted devices here: __________________________________________________________________________ __________________________________________________________________________

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Step 6

Action Examine the Navisphere Manager display in the open internet browser window. Enter any faulted components/devices here. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Examine the Storage Processor A Event Log entries for recent fault messages and record the reported components/devices here. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Do all four tools, Fault LEDs, Navisphere CLI, Navisphere Manager and the Event Logs report the same component(s)/device(s)? ____________________ If not, what was different? Examining the Event Logs, was the Hot spare invoked? _____________________ Which drive was replaced by the hot spare? ______________________________ Which LUNs were protected by the Hot Spare? ___________________________ From a command prompt change to the C:\Program Files\EMC\Navisphere CLI directory. Issue the following Navisphere CLI command: naviseccli -h <SPA_IP_addr> -scope 0 -password <password supplied by instructor> -user <username supplied by instructor> cru_on_off -messner 0_0_4 1 This command powers up the disk in slot 4 of Bus 0 Enclosure 0 simulating a replaced disk.

10

11

Wait for the Rebuild and Equalize to complete. This can be monitored several ways. The Event Logs record the rebuild and equalize activity. Navisphere Manager moves the Hot Spare disk (LUN) back to the Unowned LUNS container when the rebuild and equalize are complete. Progress can be monitored by right-clicking the failing LUN, selecting Properties and viewing the progress under Percent Rebuilt on the General tab. This is the progress for only this LUN. All LUNs affected by the failed disk have to be monitored (most reliable method). All the disk activity lights stop blinking (least reliable method).

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Step 12

Action In Navisphere Manager, right-click the icon for LUN 0 and select Properties from the menu.

13

Monitor the progress of the rebuild of the failed drive (0_0_4) to the hot spare. When the Percent Rebuild reaches 100%, monitor the rebuild for LUNs 1 and 5.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Step 14

Action When the rebuild and equalize are complete, change to a command prompt and change to the C:\Program Files\EMC\Navisphere CLI directory. Issue the following Navisphere CLI command: naviseccli -h <SPA_IP_addr> -scope 0 -password <password supplied by instructor> -user <username supplied by instructor> cru_on_off -messner 0_0_6 0 This command shuts down the disk in slot 6 of Bus 0 Enclosure 0 simulating a failed disk.

15

Examine the disk activity LEDs. Which drives are active? _____________________ From this activity can you determine what are the paired drives in the RAID 1/0 set? ____________________________________________________________________ From a command prompt change to the C:\Program Files\EMC\Navisphere CLI directory. Issue the following Navisphere CLI command: Naviseccli h <SP_IP_addr> -scope 0 -password <password supplied by instructor> -user <username supplied by instructor> getall -array This command retrieves a brief display of the arrays status from the Storage Processor. Enter any faulted devices here. __________________________________________________________________ __________________________________________________________________ _________________________________________________________________

16

17

Examine the Navisphere Manager display in the open internet browser window. Enter any faulted components/devices here. ___________________________________________________________________ ___________________________________________________________________ Examine the Storage Processor A Event Log entries for recent fault messages and record the reported components/devices here. ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ Do all four tools, Fault LEDs, Navisphere CLI, Navisphere Manager and the Event Logs report the same component(s)/device(s)? ____________________ If not, what was different? Launch Navisphere Service Task Bar through Start > Programs > EMC > Navisphere > Navisphere Service task bar.
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18

19

20

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Step 21 22 23 24

Action Select Hardware Maintenance and then select Replace Disk. Enter the IP address of your array and click Connect. Log into the array with the credentials supplied by the instructor. Click Next when the wizard launches.

Result: The Disk Replacement Utility (DRU) analyzes the system.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Step 25

Action Select Yes to the replacement part question.

Select Next. Note: If the Hot Spare has not Synchronized the DRU monitors Hot Spare Synch and does not allow disk replacement until Hot Spare has synchronized. 26 Select Flash LEDs. After identifying failed disk, turn off LEDs and select Next.

Note: The DRU is polling the Array. If no change is detected within 10 minutes, the process terminates. Removing and replacing the drive causes the process to continue.
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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Step 27

Action For the purpose of this lab, from a command prompt change to the C:\Program Files\EMC\Navisphere CLI directory. Issue the following Navisphere CLI command: naviseccli h <SPA_IP_addr> -scope 0 password <password supplied by instructor> -user <username supplied by instructor> cru_on_off messner 0_0_6 1

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Step 28

Action The previous command powers up the disk in slot 6 of Bus 0 Enclosure 0 simulating a replaced disk. Read the warning and monitor the rebuild progress.

29 30

When the rebuild completes select Finish. Power down the right-hand Standby Power Supply (SPS A) by moving the power switch on the unit to the OFF (0) position. Note: This switch is accessible only from the rear of the cabinet.

31

From a command prompt change to the C:\Program Files\EMC\Navisphere CLI directory. Issue the following Navisphere CLI command: naviseccli h <SPA_IP_addr> -scope 0 password <password supplied by instructor> -user <username supplied by instructor> cru_on_off messner 0_0_4 0 Result: This command shuts down the disk in slot 4 of Bus 0 Enclosure 0 simulating a failed disk.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Step 32

Action From a command prompt change to the C:\Program Files\EMC\Navisphere CLI directory. Issue the following Navisphere CLI command: navicli h <SPA_IP_addr> -scope 0 password <password supplied by instructor> -user <username supplied by instructor> cru_on_off messner 0_0_6 0 Result: This command shuts down the disk in slot 6 of Bus 0 Enclosure 0 simulating a failed disk.

33 34 35 36

Launch Navisphere Service Task Bar through Start > Programs > EMC > Navisphere > Navisphere Service task bar. Select Hardware Maintenance and then select Replace Disk. Enter the IP address of your array and click Connect. Log into the array with the credentials supplied by the instructor. Click Next when the wizard launches.

37

What response did the analysis provide this time? __________________________________________________________________________ __________________________________________________________________________

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Step 38 39 Click Details for further information.

Action

From a command prompt change to the C:\Program Files\EMC\Navisphere CLI directory. Issue the following Navisphere CLI command: naviseccli h <SPA_IP_addr> -scope 0 password <password supplied by instructor> -user <username supplied by instructor> cru_on_off messner 0_0_4 1 Result: This command re-enables the disk in slot 4 of Bus 0 Enclosure.

40

From a command prompt change to the C:\Program Files\EMC\Navisphere CLI directory. Issue the following Navisphere CLI command: naviseccli h <SPA_IP_addr> -scope 0 password <password supplied by instructor> -user <username supplied by instructor> cru_on_off messner 0_0_6 1 This command will re-enable the disk in slot 6 of Bus 0 Enclosure 0.

41

Examine both the front and rear of the array and record all fault indicators that are illuminated. _________________________________________________________________ _________________________________________________________________

42

Open a Command Prompt window and change to the Navisphere CLI directory, usually found at C:\Program Files\EMC\Navisphere CLI. Issue the following Navisphere CLI command: Naviseccli h <your SP IP Addr> getall Note: By adding > C:\file.txt to the command you can see all of the output of the command by looking at the file with notebook.

This command retrieves a brief display of the arrays status from the Storage Processor. Enter any faulted devices here. _________________________________________________________________________ _________________________________________________________________________ 43 Examine the Navisphere Manager display in the open internet browser window. Enter any faulted components/devices here. __________________________________________________________________________

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Step 44

Action Right-click the Navisphere Manager icon for SPA and select View Events.

45

Examine the Event Log entries for recent fault messages and record the reported components/devices here. __________________________________________________________________________ __________________________________________________________________________

46

Do all four tools, Fault LEDs, Navisphere CLI, Navisphere Manager and the Event Logs report the same component(s)/device(s)? ____________________ If not, what was different?

47 48

Power up the right-hand Standby Power Supply (SPS A) unit by moving the power switch to the ON (1) position. Did the fault indicators extinguish? ____________________ If not, which fault indicators remained illuminated? __________________________________________________________________________ If your lab station array is equipped with a second DAE3P enclosure, go to the next step. If your lab station is not equipped with a second DAE3P go to Step 51 in this lab. Do not remove any cables from Bus 0, Enclosure 0 unless specifically directed so.

49

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Step 50

Action Disconnect the Fibre Channel cable from the PRI connector on the Bus 1, Enclosure 0 Storage Processor A, LCC card.

Bus 1, Enclosure 0 Storage Processor A, PRI connector

51

Examine both the front and rear of the array and record all fault indicators illuminated here. __________________________________________________________________________ __________________________________________________________________________

52

What happened to the Link LED and the Loop ID LED for this LCC card?

__________________________________________________________________________

53

In DOS command mode, change to the C:\Program Files\EMC\Navisphere CLI directory. Issue the following Navisphere CLI command: Navicli h <your SP IP Addr> getall array This command retrieves a brief display of the arrays status from the Storage Processor. Enter any faulted devices here. __________________________________________________________________________ _________________________________________________________________________

54

Examine the Navisphere Manager display in the open internet browser window. Enter any faulted components/devices here. _________________________________________________________________________ __________________________________________________________________________ _________________________________________________________________________

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Step 55

Action Examine the Storage Processor A Event Log entries for recent fault messages and record the reported components/devices here. __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________

56

Do all four tools, Fault LEDs, Navisphere CLI, Navisphere Manager and the Event Logs report the same component(s)/device(s)? _____________________________________ If not, what was different?

57

Reconnect the Fibre Channel cable to the PRI connector on the Bus 1, Enclosure 0 Storage Processor A, LCC card. Did the fault indicators extinguish? ____________________ If not, which fault indicators remained illuminated? _________________________________________________________________________ _________________________________________________________________________ __________________________________________________________________________

58

59

Note: Steps 51 through 58 may only be performed if the array in your lab setup is a CX3-80. Remove the left-most fan from the front of the CX3-80 SPE enclosure by squeezing the two latches toward each other and pulling the assembly toward you.

60

Examine both the front and rear of the array and record all fault indicators illuminated here. ____________________________________________________________________________ ____________________________________________________________________________

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

Step 61 62

Action Reinsert the left-most fan module into the SPE enclosure. Did the fault indicators extinguish? ____________________ If not, which fault indicators remained illuminated? ____________________________________________________________________________ ____________________________________________________________________________

63 64

Reinsert the left-most fan module into the SPE enclosure. Did the fault indicators extinguish? ____________________ If not, which fault indicators remained illuminated? ___________________________________________________________________________ ___________________________________________________________________________

Summary
In this lab, you identified failures within a CLARiiON CX3-Series array. You identified failures/faults using: Navisphere Manager Navisphere CLI LED indicators

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 6

NOTES:

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 7

Lab Exercise 7: Utility Partition Boot Image Recovery Procedure


Purpose:
This lab exercise provides the steps for recovering boot images on the CX3 Series array.

Objectives:

Upon successful completion of this exercise, you will be able to recover failed or corrupted boot images using the Utility Partition and a Recovery Image. You will perform the following tasks: Generate the procedure for Utility Partition recovery of boot images. Boot to the Utility Partition Recover the boot images using a recovery image.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 7

Generating Boot Image Recovery Procedure


Using CLARiiON Procedure Generator, generate a procedure for recovering failed or corrupted boot images. Follow these steps to generate the procedure for performing a boot image recovery. Note: These screen captures were performed using version 2.4.3 of the CLARiiON Procedure Generator. The actual screens you see may differ if another version of the procedure generator is used. Step 1 Action Double-click the CLARiiON Procedure Generator icon.

Or select Start > Programs > CLARiiON ProcGen > CLARiiON. 2 Click Continue using this copy. Result: This screen appears beginning on the second day of a PGs lifespan and may not appear on a freshly installed CPG.

Click Next.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 7

Step 4

Action Select the CX3-Series option and click Next.

Select the Miscellaneous Procedures option and click Next.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 7

Step 6

Action Select Recover Boot Image on a CX3-Series/CX-Series Array option and click Next.

Examine the summary carefully. If all information is correct click Generate. If information is incorrect click the Back button and correct the information before generating the procedure.

Enter Boot Image Recovery as the file name and click OK.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 7

Boot Image Recovery


Each Storage Processor in a CLARiiON CX3 Series array boots the operating system and drivers necessary for operation from a private area on the fibre channel disk drives in the first disk enclosure in slots 0, 1, 2, and 3. These boot images could, on a rare occasion, become corrupted and need reimaging for proper array operation. Before you begin: Windows 2003 requires that Passive FTP is turned off. Open the browser and select Tools > Internet Options > Advanced. Uncheck: Use Passive FTP Note: You may have to close Explorer before the changes take effect. Step 1 2 3 4 Action Open the Boot Image Recovery procedure generated in the first part of this lab. For your own records, collect the environment configuration information. Collect the environmental information but skip the switch collection section. Continue to the Recover a Boot Image on a CX3-Series array using the Utility Partition section of the generated procedure. When prompted for which storage processor to re-image, select Both and read and follow all instructions carefully.

Summary
In this lab, you became familiar with recovering failed or corrupted boot images using the Utility Partition and a Recovery Image. You performed the following tasks: Generated the procedure for Utility Partition recovery of boot images. Booted the Utility Partition Recovered the boot images using a recovery image

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 7

Notes:

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 8

Lab Exercise 8: SP Collect


Purpose:
In this lab, you perform a SPCollect on each of the storage processors in a CX3 Series array. There are four different methods for performing this activity. All three methods are provided in this lab. Your instructor will inform you of which method(s) to use.

Objectives:

Upon completion of this lab exercise, participants will be able to: Execute SPCollect against each SP in a CX3 Series array using Navisphere Secure CLI. Retrieve the SPCollect data files from each SP in a CX3 Series array using Navisphere Secure CLI. Execute SPCollect against each SP in a CX3 Series array using Navisphere Manager. Retrieve the SPCollect data files from each SP in a CX3 Series array using Navisphere Manager. Execute and retrieve SPCollects via CAP2 against both SPs in a CX3 Series array.

Note: It is assumed that previous labs have been completed so that the equipment is in the required configuration.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 8

SPCollect Using Navisphere Secure CLI


Before you begin: If not already done, create a C:\SPCollects directory on the management station or laptop. Step 1 Action Open a command prompt on the Windows host and change to the Navisphere CLI directory. Note: By default the directory for Navisphere CLI is: C:\Program Files\EMC\Navisphere CLI. 2 Enter the following command at the prompt. naviseccli -h <IP Addr of your SPA> -scope 0 -password <password> -user <username> spcollect 3 Wait for the command prompt to return and enter the following command: naviseccli -h <IP Addr of your SPB> -scope 0 -password <password> -user <username> spcollect 4 Monitor the spcollect process by repeatedly entering the following command: naviseccli -h <IP Addr of SPA> -scope 0 -password <password> -user <username> managefiles list and examining the output of the command for the presence of the <Array_Serial_Number>_ SPA_<date>_<time>_data.zip file. 5 Issue the following Navisphere CLI command: naviseccli -h <SPA IP Address> -scope 0 -password <password> -user <username> managefiles retrieve Result: Naviseccli presents you with a list of files in the C:\dumps directory on the storage processor. SPCollect creates a unique filename for each of the collections created. The name of the file you need to transfer depends upon your storage systems serial number and the date and time created. 6 Select the file to be transferred and follow the prompts. Result: Navisphere Secure CLI imports the file to the current directory (C:\Program Files\EMC\Navisphere CLI) and transfers the SP Collect file to the C:\SPCollects directory. 7 Repeat Steps 4 through 6 but substitute the IP address of SPB for SPAs.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 8

SPCollect Using Navisphere Manager


Step 1 2 Action Create a C:\SPCollects directory on the management station or laptop. Right-click SPA in the Navisphere Manager tree and select SP Collect from the pop-up menu.

Result: This initiates the collection of data on SPA only. 3 When the Success window displays, click OK.

Note: This window indicates that the script has started execution. It does not mean that the script has finished execution.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 8

Step 4

Action Repeat the SP Collect process for SPB. Right-click SPB in the Navisphere Manager tree and select SP Collect from the pop-up menu.

Result: This initiates the SP Collect for SPB only. 5 When the Success window displays, click OK.

Note: This window indicates that the script has started execution. It does not mean that the script has finished execution. Important: Wait several minutes before performing the next step. This allows the data collection to finish.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 8

Step 6

Action Right-click SPA and chose File Transfer Manager from the pop-up menu.

Result: The File Transfer Manager displays a list of files in the C:\dumps directory on the storage processor in the Files On SP portion of the dialog box. SP Collect creates a unique filename for each of the collections created. 7 Select the C:\SPCollects folder as the destination for the file transfer in the Destination Directory field. The name of the file you need to transfer depends upon your storage systems serial number and the date created. Search for the file just created. It should have a filename with the format <Array_Serial_Number>_ SPA_<date>_<time>_data.zip. Select it and click the Transfer button.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 8

Step 8

Action Read the confirmation message and click Yes.

Result: A confirmation of the transfer appears in the Transfer Status box (see next step). 9 Click OK.

10

Repeat the process of retrieving the SP Collect file from SP B. Right-click SP B in the Navisphere Manager tree and select File Transfer Manager from the pop-up menu.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 8

Step 11

Action Select the C:\SPCollects folder as the destination for the file transfer in the Destination Directory field. The name of the file you need to transfer depends upon your storage systems serial number and the date created. Search for the file just created. Select it and click the Transfer button.

12

Read the confirmation message and click Yes.

13

When the confirmation of the transfer appears in the Transfer Status box, click OK.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 8

SPCollect Using CAP2 (Version 6.26)


Note: The following screen captures were taken with CAP2 version 6.26.50.1.12. The actual screens you see when performing the lab activities may differ. Step 1 2 Action Create a C:\SPCollects directory on the management station or laptop. A profile must be created for the array before you can run the CAP2 capture wizard. Select Profiles from the Tools menu.

Enter the IP addresses of the two SPs in your array and select the Navisphere tab.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 8

Step 4

Action Select Secure CLI as the mode and enter the Domain Username and Domain Password.

5 6 7

Select the Storage System Capture tab. Leave the default values and click the Save As button. Enter my_array as the profile name and click OK.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 8

Step 8

Action From the Select Action menu select Generate and process SpCollects.

Results: The SPCollects start on both storage processors and progress is tracked.

After the files are retrieved, CAP2 automatically displays the SPCollect information. The Issues tab is automatically opened.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 8

Step 9

Action If any issues are identified, open the Analysis tab for further information.

Summary
In this lab, you generated and retrieved SPCollect files from a CLARiiON CX3-Series array. You generated and retrieved SPCollect files using: Navisphere Secure CLI Navisphere Manager CAP2

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 8

NOTES:

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 9

Lab Exercise 9: Sniffer


Purpose:
In this lab, you execute a Background Verify on a LUN or RAID Group by issuing a setsniffer command and retrieving the statistics.

Objectives:

Upon completion of this exercise, you will be able to: Run a Background Verify against a target LUN or RAID Group Retrieve the Background Verify statistics

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 9

Setsniffer Command
Step 1 Action Examine the array configuration with Navisphere Manager and determine which LUNs are assigned to which storage processor. If both storage processors do not have LUNs assigned, bind several 2GB LUNs to each storage processor. Open a command prompt window and change to the directory that contains the Navicli executable. Issue the following command: Naviseccli h <ip address of SPA> -scope 0 -password <password> -user <username> setsniffer <SPB LUN> bv bvtime ASAP 4 Was the command successful? If not, Why? Issue the following command Naviseccli h <ip address of SPA> -scope 0 -password <password> -user <username> setsniffer <SPA LUN> bv bvtime ASAP 6 Was the command successful? If not, Why? Using Navisphere Manager, examine the properties of LUN specified in Step 5 above. Does the Manager display match the verify setting specified in Step 5 above? If not, why? Using Navisphere Manager, examine the event log for SPA. Is there an entry indicating that the background verify started? ____________

2 3

7 8

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 9

Getsniffer Command
Step 1 Action Issue the following command against the SPA LUN used in the previous section. Naviseccli h <ip address of SPA> -scope 0 -password <password> -user <username> getsniffer <SPA LUN> 2 Examine the display. Is the verify rate the same as specified in Step 5 of the previous section? If not, why? Open Navisphere Manager and select the properties of the SPA LUN used in the previous section. On the General tab, change the verify rate to Low. Examine the display. Is the verify rate the same as specified in Step 3 above? If not, why?

4 5

Summary
In this lab, you executed a Background Verify on a LUN in a CLARiiON CX3-Series array. You executed the Navishere CLI: setsniffer command getsniffer command

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 9

Notes:

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 10

Lab Exercise 10: SPLAT


Purpose:
In this lab, you use SPLAT to perform analysis of the SP Logs generated and retrieved in an earlier lab.

Objectives:

Upon completion of this exercise, you will be able to: Load SPLAT with SP logs. Use filtering as an aid in log analysis.

Note: Not all screen captures were made on the lab equipment and may differ slightly from what you will see. Read each step completely before attempting it.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 10

SPLAT
Step 1 Action Launch SPLAT through Start > Programs > CAP2 > SPLAT > splat. Note: This application takes time to launch. 2 3 Wait for the application to start and close the notice window. From the File menu, select Open. Browse to the two SPCollect files you created earlier and retrieved. Select them both and click Open.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 10

Step 4

Action Reduce the number of entries being displayed by filtering. From the Filter menu, select Default filters > TS Filters and select the backend_problems.vflt filter. Repeat the process and select bad_disks.vflt.

View the filtered data. From the Mode menu, select Chronological, Both SPs, and Display Matches.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 10

Step 6

Action Select an error entry in the display. Select Analyze info from the Edit menu.

If the selected entry does not display an analysis, try selecting another entry and repeat Step 7 above. When an analysis is displayed, read the displayed text.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 10

Step 8

Action To analyze the full display, select Analyze from the Mode menu.

Note: Examine the display. It is now sorted by error codes and not chronologically.

Close the SPLAT application.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 10

Summary
In this lab, you executed SPLAT to observe the event logs in a CLARiiON CX3-Series array. You performed one or more of the following tasks: Executed SPLAT Loaded event logs via SPCollect files Applied filters to aid in troubleshooting

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 11

Lab Exercise 11: Event Monitoring


Purpose:
This lab exercise provides the steps to set up Event Monitor.

Objectives:

Upon successful completion of this exercise, you will be able to: Install and configure the CLARalert software components. Set up a custom response, in addition to email or SNMP, to open Notepad on the monitoring station and display the error.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 11

Installing CLARalert
Step 1 Launch the CLARalert software installer. Action

Accept the default location for the software installation.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 11

Step 3

Action Choose the Automatic Installation. This install CLARalert with e-mail home and WEBEX remote access. Note: If another CLARalert option is desired, the Manual Installation should be selected.

The IP address of the monitoring station is automatically entered. Enter an IP address for your storage system and the array logon credentials.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 11

Step 5

Action Your instructor will provide you with an SMTP IP address. Normally, this would be the customers SMTP server normally. A valid e-mail address for the customers SMTP server must be provided. For the purposes of this lab enter your e-mail address.

Result: A summary screen displays. 6 Verify the entries and click Install.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 11

Step 7

Action A number of software packages are installed. If the Navisphere Agent is installed, click OK in the confirmation box.

Result: Event monitor is configured. If a connection can be established to the SMTP server, a test message is sent. This message only tests the connection to the SMTP server and does not verify successful receipt of the message at the service provider. Note: This step may fail in most EMC training facilities due to firewall issues. An Installation Complete message displays even if errors were encountered.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 11

Summary
In this lab, you Installed and configured CLARalert.

Copyright 2007 EMC Corporation. All Rights Reserved.

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 12

Lab Exercise 12: Back-Rev Procedure (non data-in-place)


Purpose:
This procedure describes how to back-rev a CX3-Series array at installation time.

Objectives:

Upon successful completion of this exercise, you will be able to: Pull one SP and boot the other SP to its Utility Partition. Delete the file that checks compatibility between the loaded FLARE and the .mif file loaded to the array. Transfer the back-rev image to the array via the FTP method. Invalidate the Data Directory.

Note: This is not a data-in-place procedure. All user data and array configuration information will be deleted from the array during this procedure. The only supported back-rev procedure n the field is from the currently shipping (N) to the previous version (N-1)

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CLARiiON CX3 Series Installation and Maintenance Labs

Lab Exercise 12

Back-Rev Procedure (non data-in-place)


Step 1 Action Double-click the CPG icon to start the CLARiiON procedure generator. Note: The CLARiiON procedure generator operates properly seven days from the date of posting. This ensures that you install the most current version of the utility at least once a week. 2 3 4 5 6 7 8 Click Continue using this copy. At the splash screen, click Next. Select the CX3-Series option in the Product Type dialog. Select the Existing Array/Host Procedures option and click Next. Select the Back-Rev Procedure (non data-in-place) option and click Next. Read all cautions carefully. Failure to follow all cautions could render the array inoperable. Stop the procedure at the following step and notify your Instructor. The array is now in a condition that is similar to the way it ships from EMC manufacturing. It has the full bundle loaded, the IP addresses have been reset and it has no enablers for SnapView, MirrorView, or SAN Copy loaded. These must be loaded after the array is fully initialized. Your Array is now in the condition that you first saw in the beginning of this course, the rest of this procedure is identical to the beginning of this course. Your Instructor may ask you to repeat these labs from the beginning as many students find the repetition valuable.

Summary
In this lab, you: Pulled one SP and booted the other SP to its Utility Partition. Deleted the file that checks compatibility between the loaded FLARE and the .mif file loaded to the array. Transferred the back-rev image to the array via the FTP method. Invalidated the Data Directory. Re-imaged both FLARE boot partitions with the appropriate back-rev image.

Copyright 2007 EMC Corporation. All Rights Reserved.

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