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DEEWA SHRESTHA 651-226-1113 deewa.shr@gmail.

com
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PROFESSIONAL SUMMARY An accomplished facilitator between Business Systems and Information Technology with over 7 years of extensive experience in the field of business analysis and project coordination. Experience in decision support systems of analytical processing applications, process reengineering, internet, intranet, object oriented and client-server applications. Excellent communication, analytical, interpersonal and presentation skills. Expert at managing multiple projects simultaneously.

SPECIFIC EXPERTISE                    Expertise in all phases of Software Development Life Cycle (SDLC) spanning over Requirements gathering, Analysis, Design, Development and Testing. Utilized a fusion of industry knowledge and programming techniques to provide executive management, the development and implementation of interactive business tools, and strategic analysis vital for the use in mission critical decision-making. Exceptional ability to build and maintain client relationships, frequent travel meetings one on one with the clients, ability to converse comfortably with all facets in the clients organization for gathering requirements and validation. Define scope and understand Business Processes like identify the risk, baseline acceptance criteria, and deliverables. Strong interviewing skills, observation skills and resolving stakeholder issues with perseverance and interpersonal skills. Experienced in customization of already existing practices, and supporting disciplines (workflows), activities and artifacts (deliverables) as defined by Rational Unified Process (RUP). Extensive exposure and experience in Mortgage and Healthcare domain and overview of their Business Process designs. Excellent knowledge and experience in Healthcare Payer domain as well. In-depth knowledge of ICD 9 codes and ICD 10 conversion. Extensive experience in Default Loan Servicing in Mortgage Domain. Written use cases, supplemental specifications, business rules and converted them into operations specifications and interface specifications. Proficient in Rational Enterprise Suite including RUP, Rational Rose, Requisite Pro. Excellent skills in Business Modeling, Activity Modeling and Use Case Development using UML methodology. Good knowledge and experience in Data Mapping and Modeling technology. Cross-functional business team specializing in operational business strategy. Preparing graphical depictions of use cases including state diagrams and activity diagrams including the business workflow. Skilled in MS Office Suite including MS Visio, MS Project and web based technologies. Work individually as well as in team environment to achieve project quality goals. Maintained and Built team SharePoint sites in multiple projects.

Roles and Responsibilities:         Handling multiple projects simultaneously related to Loan Servicing Application from Initiation through Deployment phase of SDLC. Developing Business Requirement Documents (BRDs). Involvement in all four phases of the requirements development including elicitation. Data Flow and Activity Diagrams.NET. small business and commercial banking. ClearCase. TX Business Analyst/ Project Manager January’ 11 to Present JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States standing as a leader in investment banking. Mac OS X. financial transaction processing.8. XML. Eclipse PROFESSIONAL EXPERIENCE JP Morgan Chase. financial services for consumers. Oracle C. Meet with different Lines of Business (LOB) to gather User Requirements. Assisting as well as working as a Project Manager for multiple WRM (Work Request Management) projects. It is an ASP/. specification and validation. Creating Systems Requirement Specification by combining the functional and nonfunctional requirements. HP Quality Center HTML. Java. Developing of Use Case. C++. analysis. Sun Solaris 2.Home Lending/ Mortgage Banking (RFS-MB) department. UML. HTTP. SQL server. PHP MS Windows 95/98/2000/XP/Vista/7. and Functional Requirement Documents (FRDs). MS Project Rational Rose. asset management and private equity.TECHNICAL SKILLS Databases Languages Operating Systems Requirement Management Tools Project Management Tools Business Modeling Tools Defect Reporting Tools Web Technology/ Server MS Access. Linux Rational RequisitePro MS Excel. Apache.NET C# portal used by collectors handling Default Loan Servicing in the Retail Finance System. MS Word. . . Working as an interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes. MS Visio Rational ClearQuest. The project is for enhancement of web-based application named ICAT (Intranet Collection Automation Tool).

the largest single health carrier in the United States. Environment: Windows. Waterfall/ Agile. May’10 to November’10 United Healthcare. ASP/. asking detailed questions and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.NET.  Articulated and classified requirements into Value. SQL. Microsoft Project.  Participated in JAD sessions to develop architectural solution that met application with the business requirements. SQL. Microsoft Project.  Met with client groups to determine User Requirements and System Goals. Requirement Solution Analysis (RSA). resolved open issues. Participated in walkthroughs and review meetings with Business Analysts & Development team. SharePoint. Implementing and managing migration process and developer fixes. The project was about the conversion of ICD 9-CM codes to ICD 10-CM/PCS codes. Oracle. Functional and Quality (VFQ) requirements.  Assisted in interviewing SME. Roles and Responsibilities:  Conducted Impact Analysis and GAP Analysis for conversion of HIPAA 4010/ICD 9-CM codes to HIPAA 5010/ ICD 10-CM/PCS codes.  Maintain all artifacts in the internal SharePoint site. Risk.     Assisting in budget planning of the project through walkthroughs and meetings involving various leads from Development. and changed requirements. Also provided mitigation plans for the risks and issues identified. Environment: Windows. UAT and Production. Updating and maintaining Team SharePoint site using built-in tools. Regression and Smoke Testing. QA and Technical Support teams. brainstorms and meetings with stakeholders. Microsoft Visio. TX Business Analyst United Healthcare is an operating division of UnitedHealth Group.  Created Activity Models and Value Stream Maps for the mapping the ICD 9(AS-IS) to ICD 10( TO-BE) codes. Microsoft Office suite. HP Quality Center. Microsoft Visio.  Involved in developing techniques for requirement gathering including interviews. Microsoft Office suite.  Created and updated Issue. Action and Dependency Document (IRAAD) identifying the risks to the project due to its severe dependencies on internal blocks and external vendors or entities. . Assisting QA and Development team with preparing various Test Documents like Test Plans and Test Cases for Unit. SharePoint. Assumption.  Assisted in identifying the end users of the system and interviewed them in meetings and workshops. Assisting clients as well as performing direct testing in different environments including Development.  Documented all the artifacts that are in compliance with RSA methodology.

Roles and Responsibilities:  Developed design prototype of new information processing application. and federal and state regulatory requirements. Windows. Adobe Acrobat Writer. Finance and Utilization management System modules. Claims Pre-pricing and Claims Logging.  Assisted in Impact Analysis for conversion of HIPAA 4010 A1/ICD 9-CM codes to HIPAA 5010/ ICD 10-CM/PCS codes.  Involved in base lining the requirement or freezing the requirements before signoffs have been made.  Worked on FACETS Claims Adjudication. They used Facets for managing and processing healthcare claims. MS Office Suite. provides a full suite of mortgage software applications from loan origination through servicing. Roles and Responsibilities:  Created Use-Cases and Business Use-Case Model after accessing the status and scope of the project and understanding the business processes.  Involved in FACETS implementation and end to end testing of FACETS billing and claim Processing. Environment: Rational Requisite Pro. As a Business Analyst. mortgage technology specialists. I was involved in various kind of testing of the Facets application modules like Enrollment. Rational Clear Case.  Conducted technical/ non-technical presentations to the management and training workshops for the clients.  Closely interacted with the Subject Matter Expertise (SME) and stakeholders to get a better understanding of business processes and analyzing business requirements. NJ Business Analyst / Release Coordinator January ‘06 to March ‘08 Jersey Mortgage Company (JMC).  Conducted review meetings with the development and the business modeling teams.  Analyzed business requirements and detail design of the software and used RequisitePro for the requirement management. Visio. SQL server. Rational Unified Process (RUP). processing. . Rational Rose. HTML. Information Tracking System. underwriting. This application helped its Membership and Claims Management.  Utilized RUP to configure and develop process. IN Business Analyst April ‘08 to May ‘10 WellPoint is a leading health care provider in the US. The project was to enhance a Loan Producer System which was an integrated software package that provided the necessary elements for originating.  Facilitated collection of functional requirements from system users and preparation of business requirement documents. Met with client groups to determine user requirements and goals. standards and procedures. Membership and Claims.WellPoint. Jersey Mortgage Company. documenting and shipping real estate loans in accordance with established practices and standards of the lending industry.

Roles and Responsibilities:  Developed strategic plan documents and project management policies. Prepared Business Process Models that includes modeling of the activities of business from conceptual to procedural level. Implemented and managed migration process and developer fixes. Followed a structured approach to organize requirements into logical groupings of essential business processes. Data Flow and Activity Diagrams.  Involved in creating and modeling the AS IS diagrams and TO BE system and also accomplished the GAP Analysis. Coordinated work plan between project manager and client using Microsoft Project.  Used Rational Rose for data modeling. SQL. This project was aimed at enhancement of an internal Work Flow Management system to automate business processes based on preset business rules and conditions. Worked as an interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes. business rules and information needs and ensured that critical requirements are not missed.  Articulated business requirements from user interviews and then converted those requirements into technical specifications. Assisted the Project Manager in budget planning of the project through walkthroughs and meetings involving various leads from Development. QA and Technical Support teams. MS Visio. Developed business requirement documents. Formed a bridge between the Project Manager and different teams with effective presentations.  Worked on 276. UML.  Processed insurance claims through the preferred provider organization (PPO). Created Systems Requirement Specification by combining the functional and nonfunctional requirements. Coordinated between all IT departments to gather the status and updates for the releases. The system was primarily aimed at handling insurance processes. Project encompassed online directory of local health care. Requirements Analysis. Linux October ‘05 to January ‘06 Healthcare Grades. Developed Use Case. .  Conducted polls and questionnaires to highlight the disadvantages of already existing manual system of operation.277 EDI transaction and quote sets and validations. Tracked all the release related work and created release notes for each release. insurance providers and also involved in backend testing of reports with the operational data store in database.  Trained internal users and their partner’s management or employees in the new web based applications. Environment: Java. GAP Analysis.             Involved in all four phases of the requirements development including elicitation. specification and validation. Microsoft Project. CO Business Analyst Company works for giving quality and patient safety information to a number of constituencies. analysis.  Worked as a Requirement Analyst analyzing the user requirements and functional requirements. Use Case Analysis. and functional requirement documents.

 Involved in developing techniques for requirement gathering including interviews. asked detailed questions and carefully recorded the requirements in a format that can be reviewed and understood by both business people and technical people. January ‘04 to September ‘05 Nexus Information Systems. most respected companies in the world to build great relationships with their customers. Clear Quest. assigned work. personnel one-to-one meetings. RUP. resolve open issues and change requests. Use Case Analysis. brainstorms and meetings with stakeholders. GAP Analysis. Oracle/SQL Server 2000. database.  Articulated and classified requirements into data. HP Quality Center. UAT. Microsoft Project. functional and quality requirements. Clear Case. EDUCATION Bachelor of Science in Computer Science . consulting and analytics.  Conducted JAD sessions to develop architectural solution that met application with the business requirements. SQL. SQL. UML. Environment: Java. resolved open issues. MN Business Analyst Nexus is a customer and information management solutions providing company that has enabled many of the largest. monitored developers progress and produced timely status reports for upper management. MS Visio. Requirements Analysis.  Interviewed SME.  Met with client groups to determine User Requirements and System Goals. Roles and Responsibilities:  Identified the end users of the software system and interviewed them with the help of questionnaires in generic interviews. UML. MS Office Suite. MS Visio. Completed time estimates for all technical items. Created documentation for the easy use by the trainees and helpdesk. Environment: Windows XP.  Participated in walkthroughs and review meetings with Business Analysts & Development team. review meetings and workshops. Every solution that Nexus offered was built from the core competencies--data. Requisite Pro.   Conducted Joint Application Development (JAD) sessions to develop an architectural solution that the application meets the business requirements. privacy leadership and IT outsourcing. and changed requirements.