Professional Documents
Culture Documents
Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made to this service guide.
Date Chapter Updates
II
Copyright
Copyright 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
WARNING
CAUTION
IMPORTANT
IV
Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
2.
VI
Table of Contents
System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Bottom and Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Keyboard Area and LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Lock Keys and Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 System Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Special Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
System Utilities
19
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Miscellaneous Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
37
Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Removing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Removing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Removing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Removing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Removing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Function Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Removing the Bridge Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
VII
Table of Contents
Removing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Removing the LCD Brackets and Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Removing the Microphone Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Removing the 3G Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Removing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Replacing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Replacing the 3G Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Replacing the LCD Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Replacing the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Replacing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Replacing the Bridge Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Replacing the Function Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Replacing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Replacing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Replacing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 Replacing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Replacing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127 Replacing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Troubleshooting
129
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129 Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130 No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133 TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
VIII
Table of Contents
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
149
Mainboard Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149 Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .151 BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
153
Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 LCD Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Model Definition and Configuration Test Compatible Components Online Support Information Index
IX
Table of Contents
Chapter 1
System Specifications
Features
Below is a brief summary of the computers many features:
Operating System
Genuine Windows 7 Starter for Small Notebook PCs Genuine Windows 7 Home Basic (China only)
Platform
Intel Atom processor N450 (512 KB L2 cache, 1.66 GHz, DDR2 667 MHz) Mobile Intel NM10 Express Chipset
System Memory
DDR2 667 MHz SDRAM memory interface design soDIMM slot: Supports 1 GB soDIMMs for total system memory of up to 1 GB
Display
10.1" SD 1024 x 600 (WSVGA) pixel resolution, high-brightness (200-nit) LED-backlit TFT LCD graphics
Storage subsystem
2.5" (9.5 mm) 160/250 GB hard disk drive Multi-in-1 card reader:
Supporting Secure Digital (SD) Card, MultiMediaCard (MMC), Reduced-Size Multimedia Card (RS-MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD) Supporting storage cards with adapter: miniSD, microSD, Memory Stick Duo, Memory Stick PRO Duo
Audio
High-definition audio support Two built-in stereo speakers MS-Sound compatible Built-in digital microphone
Chapter 1
I/O Interface
Multi-in-1 card reader Three USB 2.0 ports External display (VGA) port Headphone/speaker/line-out jack Microphone-in jack Ethernet (RJ-45) port DC-in jack for AC adapter
258.5 (W) x 185 (D) x 25.2 (H) mm (10.17 x 7.28 x 0.99 inches) 1.1 kg (2.43 lbs.) for models with 3-cell battery pack 1.25 kg (2.76 lbs.) for models with 6-cell battery pack
Communication
WLAN:
WPAN: Bluetooth 2.1+EDR WWAN: UMTS/HSPA at 850/1900/2100 MHz and quad-band GSM/GPRS/EDGE (850/900/1800/ 1900 MHz), upgradeable to 7.2 Mb/s HSDPA and 2 Mb/s HSUPA, supporting receiver diversity and equalizing at 2100 MHz (for 3G model) LAN: 10/100 Mbps Fast Ethernet
Privacy Control
Power subsystem
Product Safety Electric Appliance and Materials (PSE) certified for battery pack 63 W 5600 mAh 6-cell Li-ion battery pack
Chapter 1
84-key keyboard, 93% of standard-size keyboard Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip 12 function keys, four cursor keys, one Windows key, hotkey controls, embedded numeric keypad, international language support Power button with LED
Environment
Temperature:
Humidity (non-condensing):
Chapter 1
Chapter 1
Front View
# 1
Icon
Description Light-Emitting Diodes (LED) that light up to show the status of the computer's functions and components.
Left View
# 1 2 3
Component DC-in jack External display (VGA) port USB 2.0 port
Icon
Description Connects to an AC adapter. Connects to a display device (e.g., external monitor, LCD projector). Connects to USB 2.0 devices (e.g., USB mouse).
Right View
# 1
Icon
Description Accepts Secure Digital (SD), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick PRO (MS PRO), xDPicture Card (xD). Note: Push to remove/install the card. Only one card can operate at any given time. Connects to line-out audio devices (e.g., speakers, headphones). Accepts input from external microphones. Connects to USB 2.0 devices (e.g., USB mouse).
3 4
Chapter 1
# 5
Icon
# 1
Icon
Description Houses the computer's battery pack. Note: The battery shown is for reference only. Your PC may have a different battery, depending on the model purchased. Releases the battery for removal. Houses the computer's hard disk/3G/Wireless LAN communication (secured with screws).
2 3
Battery release latch Hard disk/3G/ Wireless LAN communication bay Ventilation slots and/or cooling fan 3G SIM card slot Battery lock Memory compartment
4 5 6 7
Enables the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fan. Accepts a 3G SIM card for 3G connectivity. (only for certain models) Locks the battery in position. Houses the computer's main memory
Chapter 1
No. 1 2 3 4 5 6
Component Webcam Microphone Display screen Power button/ indicator Keyboard Power indicator Battery indicator HDD indicator Num Lock indicator Caps Lock indicator
Icon
Description Web camera for video communication Internal microphone for sound recording. Also called Liquid-Crystal Display (LCD), displays computer output. Indicates when the computer is turned on. Provides all the features of a full-sized, computer keyboard. Indicates the computer's power status. Indicates the computer's battery status. Indicates when the hard disk drive is active. Lights up when Num Lock is activated. Lights up when Caps Lock is activated. The left and right buttons function like the left and right mouse buttons. Touch-sensitive pointing device which functions like a computer mouse.
7 8
Chapter 1
No. 9
Icon
Description Indicates the status of the Bluetooth communication. (only for certain models) Indicates the status of 3G/Wireless LAN communication:
Blue light on 3G on / WiFi on or off Orange light on 3G off / WiFi on Not lit 3G off / WiFi off
Chapter 1
Touchpad Basics
The following items show you how to use the TouchPad:
Move your finger across the TouchPad (1) to move the cursor. Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the TouchPad is the same as clicking the left button. Left Button (2) Quickly click twice. Right Button (3) Main TouchPad (1) Tap twice (at the same speed as double-clicking a mouse button). Tap once. Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the TouchPad on the second tap and drag the cursor. Click once.
Function Execute
Select Drag
Click once. Click and hold, then use finger on the TouchPad to drag the cursor.
NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the TouchPads responsiveness.
Chapter 1
Description When Caps Lock is on, all alphabetic characters typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad. When Scroll Lock is on, the screen moves one line up or down when you press the up or down arrow keys respectively. Scroll Lock does not work with some applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired access Number keys on embedded keypad Main keyboard keys Num Lock on Type numbers in a normal manner. Hold <Fn> while typing letters on embedded keypad. Type the letters in a normal manner. Num Lock off
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Windows Keys
The keyboard has two keys that perform Windows-specific functions. Key Description
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions:
< < < < < < >: > > > > >
+ <D>: Display the desktop + <E>: Open Windows Explore + <F>: Search for a file or folder + <G>: Cycle through Sidebar gadgets + <L>: Lock your computer (if you are connected to a network domain), or switch users (if you're not connected to a network domain) + <M>: Minimizes all windows + <R>: Open the Run dialog box + <T>: Cycle through programs on the taskbar + <U>: Open Ease of Access Center + <X>: Open Windows Mobility Center + <BREAK>: Display the System Properties dialog box + <SHIFT+M>: Restore minimized windows to the desktop + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
> >
+ <TAB>: Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3-D Note: Depending on your edition of Windows 7, some shortcuts may not function as described. Application key This key has the same effect as clicking the right mouse button; it opens the application's context menu.
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System Keys
The computer employs hotkeys or key combinations to access most of the computers controls like screen brightness, Bluetooth and WiFi. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Function Key <Fn> + <F2> <Fn> + <F3> Description Turn the wireless radio on or off. Turn the Bluetooth radio on or off.
<Fn> + <F4> <Fn> + <F5> <Fn> + <F6> <Fn> + <F7> <Fn> + <F8> <Fn> + < > <Fn> + < > <Fn> + < >
Sleep Display toggle Screen blank (backlight off) TouchPad toggle Speaker toggle Brightness up Brightness down Volume up
Volume down
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Hot Keys
The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Icon
Description Displays the hot key menu description Turn the wireless radio on or off. Turn the Bluetooth radio on or off.
Puts the computer in Sleep mode. Switches display output between the display screen, external monitor (if connected) and both. Turns the display screen backlight off to save power. Press any key to return. Turns the internal TouchPad on and off. Turns the speakers on and off. Increases the screen brightness. Decreases the screen brightness. Increases the sound volume. Decreases the sound volume.
<Fn> + <F6> <Fn> + <F7> <Fn> + <F8> <Fn> + < > <Fn> + < > <Fn> + < > <Fn> + < >
Screen blank TouchPad toggle Speaker toggle Brightness up Brightness down Volume up Volume down
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Special Key
You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard.
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CPU Speed
Cores
Mfg. Tech
cache Size
Package
Power
Acer P/N
1.667 1.833
1 1
512 K 512 K
TBD TBD
TBD TBD
KC.ANB01.45 0 KC.ANB01.47 0
Throttling 50%: On=100C, Off=80C OS Shutdown: 100C H/W Shutdown: 90C Item Specification InsydeH20 3.5
BIOS
BIOS vendor BIOS Version System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Graphics Controller Item VGA Chip
Specification AMD M880G Chipset 0MB (onboard) 2 2048MB 2048MB 200-pin DDRII SO-DIMM 533/667 mHz TBD
Specification Intel Atom processor with Intel Graphics Media Accelerator 3150 (Intel GMA 3150), 64 MB of dedicated video memory, supporting Microsoft DirectX 9
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Item Supports Resolution LAN Interface Item LAN Chipset LAN connector type LAN connector location Features Hard Disk Drive Interface Item Vendor Model Name Capacity (MB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Internal transfer rate (Mbits/ sec max) I/O data transfer rate (Mbytes/sec max) DC Power Requirements Voltage tolerance 1 2 ST9160310AS 160
Specification
60 Hz16.7
5V(DC) +/- 5%
Power and Keyboard Controller Item Controller Total number of keypads Windows logo key Internal & external keyboard work simultaneously Features Yes Yes Support Application keys for Windows 7 TBD Specification
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Battery Item Vendor & model name Battery Type Pack capacity Normal Voltage Charge Voltage Fast Charge Current Package configuration LCD Item Vendor/model name Specification AUO B101AW03 CMO N101L6-L02 Innolux BT101IW01 LPL LP101WSA-TLA1 Samsung LP101WSA-TLA1 256.54 222 x 124.97 1024x600/1280x720 0.218 x 0.209 TBD 200 400:1 16 2.8 190 Max. 235 x 143 x 5.2 TBD 262K 90 / 50 Specification 3 Cell SIMPLO UM09G75 Li-ion 2200 mAh 11.1V 12.6V 2.94~3.5A 3S2P Li-ion 4400 mAh 11.1V 12.6V 2.94~3.5A 3S2P 6 Cell 2.2 SIMPLO UM09H75 Li-ion 5600 mAh 11.1 12.6 2.94~3.5A 3S2P 6 Cell 2.8 SIMPLO UM09H70
Screen Diagonal (mm) Display Area (mm) Display resolution (pixels) Pixel Pitch Display Mode Typical White Luminance (cd/m2) (also called Brightness) Contrast Ratio Response Time (Optical Rise Time/ Fall Time) msec Typical Power Consumption (watt) Weight (g) Physical Size (mm) Electrical Interface Support Color Viewing Angle (H/D)
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System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press F2 during POST (when Press <F2> to enter Setup message is prompted on the bottom of screen). Press F2 to enter setup. The default parameter of F12 Boot Menu is set to disabled. If you want to change boot device without entering BIOS Setup Utility, please set the parameter to enabled. Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without entering BIOS SETUP Utility.
In any menu, you can load default settings by pressing F9. You can also press F10 to save any changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen. Read this carefully when making changes to parameter values. Please note that system information is subject to different models.
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Information
The Information screen displays a summary of your computer hardware information.
Information
Main Security
Boot
Rev. 3.5
CPU Type CPU Speed HDD Model Name: HDD Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: Serial Number: Asset Tag Number: Product Name: Manufacturer Name: UUID:
F5/F6 Enter
C h a n g e Va l u e s Select SubMenu
F9 F10
NOTE: The system information is subject to different models. Parameter CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Description This field shows the CPU type and speed of the system. This field shows the speed of the CPU. This field shows the model name of HDD installed on primary IDE master. This field displays the serial number of HDD installed on primary IDE master. This field displays the ATAPI Model Name. This field displays the system BIOS version. This field displays the VGA firmware version of the system. This field displays the serial number of this unit. This field displays the asset tag number of the system. This field shows product name of the system. This field displays the manufacturer of this system. Universally Unique Identifier (UUID) is an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).
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Main
The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery.
Information
Main
Security
InsydeH20 Setup Utility Boot Exit [13:55:59] [04/09/2009] 1024 MB [8MB] [Enabled] [Enabled] [Enabled] [Enabled] [AHCI Mode]
System Time: System Date: Total Memory: Video Memory: Quick Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode
This is the help for the hour field. Valid range i s f r o m 0 t o 2 3 . REDUCE /INCREASE: F 5 / F 6
F5/F6 Enter
C h a n g e Va l u e s Select SubMenu
F9 F10
NOTE: The screen above is for your reference only. Actual values may differ. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time System Date Total Memory Video Memory Quick Boot Network Boot F12 Boot Menu D2D Recovery Description Sets the system time. The hours are displayed with 24hour format. Sets the system date. This field reports the memory size of the system. Memory size is fixed to 3017 MB. Shows the video memory size. VGA Memory size=32 MB Allows startup to skip certain tests while booting, decreasing the time needed to boot the system. Enables, disables the system boot from LAN (remote server). Enables, disables Boot Menu during POST. Enables, disables D2D Recovery function. The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults. Control the mode in which the SATA controller should operate. Format/Option Format: HH:MM:SS (hour:minute:second) Format MM/DD/YYYY (month/day/year) N/A N/A Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled Option: Enabled or Disabled
SATA Mode
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Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.
Information
Main
Security
Supervisor Password Is: User Password Is: IDE0 HDD Password Is: Set Supervisor Password Set User Password Set IDE0 Hdd Password Power on password
Install or Change the password and the length of password must be greater than one word.
[Disabled]
F5/F6 Enter
C h a n g e Va l u e s Select SubMenu
F9 F10
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Supervisor Password Is User Password Is IDEO HDD Password Is Set Supervisor Password Description Shows the setting of the Supervisor password Shows the setting of the user password. Shows the setting of the HDD password Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The user can not either enter the Setup menu nor change the value of parameters. Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access. The user can enter Setup menu only and does not have right to change the value of parameters. Enter to set the HDD password. Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup. Enabled or Disabled Option Clear or Set Clear or Set Clear or Set
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.
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Setting a Password
Follow these steps as you set the user or the supervisor password: 1. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears:
[ [
] ]
Type a password in the Enter New Password field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the Confirm New Password field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen. 3. 4. 5. Press Enter. After setting the password, the computer sets the User Password parameter to Set. If desired, you can opt to enable the Password on boot parameter. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps: 1. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears:
Set Supervisor Password Enter Current Password Enter New Password Confirm New Password
2. 3. 4.
[ [ [
] ] ]
Type the current password in the Enter Current Password field and press Enter. Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to Clear. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
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Changing a Password
1. Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears.
Set Supervisor Password Enter Current Password Enter New Password Confirm New Password
2. 3. 4. 5. 6.
[ [ [
] ] ]
Type the current password in the Enter Current Password field and press Enter. Type a password in the Enter New Password field. Retype the password in the Confirm New Password field. Press Enter. After setting the password, the computer sets the User Password parameter to Set. If desired, you can enable the Password on boot parameter. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
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Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.
Information Main
Security
Boot
Boot priority order: 1. 2. 3. 4. 5. 6. IDE0 : ST9250315AS IDE1 : USB FDD : Network Boot : LAN USB HDD : USB CDROM : Use < > or < > to select a device, then press <F5> to move it down the list, or <F6> to move it up the list. Press <Esc> to escape the menu
F5/F6 Enter
C h a n g e Va l u e s Select SubMenu
F9 F10
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Exit
The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.
Information Main
Security
Boot
Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes
F5/F6 Enter
C h a n g e Va l u e s Select SubMenu
F9 F10
The table below describes the parameters in this screen. Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save Changes Description Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous values from CMOS for all SETUP items. Save Setup Data to CMOS.
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Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash. NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded. Fellow the steps below to run the Phlash. 1. 2. 3. Prepare a bootable diskette. Copy the flash utilities to the bootable diskette. Then boot the system from the bootable diskette. The flash utility has auto-execution function.
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Information Main
Security
Boot
Boot priority order: 1. 2. 3. 4. 5. 6. IDE0 : ST9160314AS IDE1 : USB FDD : Network Boot : LAN USB HDD : USB CDROM : Use < > or < > to select a device, then press <F5> to move it down the list, or <F6> to move it up the list. Press <Esc> to escape the menu
F5/F6 Enter
C h a n g e Va l u e s Select SubMenu
F9 F10
4.
In flash BIOS, the message Please do not remove AC Power Source displays.
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Plug in the AC power to continue. 5. Flash is complete when the message Flash programming complete displays.
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WinFlash Utility
Perform the following steps to use the WinFlash Utility: 1. 2. Double click the WinFlash executable. Click OK to begin the update. A progress screen displays.
3.
When the process is complete, close all programs and applications and reboot the system.
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To reset the HDD password, perform the following steps: 1. After the error is displayed, select the Enter Unlock Password option on the screen.
2.
An Encode key is generated for unlocking utilities. Note down this key.
3.
Execute the UnlockHD.EXE file to create the unlock code in DOS Mode using the format UnlockHD [Encode key] with the code noted in the previous step, as follows: UnlockHD 76943488
4.
The command generates a password which can be used for unlocking the HDD. Password : 46548274
5.
Key in the password from the previous step to unlock the HDD as shown.
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Removing BIOS Passwords: To clear the User or Supervisor passwords, open the RAM door and use a metal instrument to short the U72 jumper as shown below.
Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1. 2. From a DOS prompt, execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen.
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Miscellaneous Utilities
Using Boot Sequence Selector
Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: 1. 2. Enter into DOS. Execute BS.exe to display the usage screen.
3.
Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change the boot sequence to HDD|CD ROM|LAN|Floppy.
Using DMITools
The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management. When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system (Windows, etc.). To update the DMI Pool, perform the following steps: 1. 2. Enter into DOS. Execute dmitools.exe. The following messages show dmitools usage: DMITOOLS [ /R | /WP | /WS | /WU ] [ STRING ] dmitools /r ==> Read dmi string from bios dmitools /wm xxxx ==> Write manufacturer name to eeprom dmitools /wp xxxx ==> Write product name to eeprom dmitools /ws xxxx ==> Write serial number to eeprom dmitools /wu xxxx ==> Write uuid to eeprom dmitools /wa xxxx ==> Write asset tag to eeprom
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2.
WriteData= '001122334455' <------- MAC value StartAddr=7A <------- MAC address WriteLeng=6 <------- MAC value length KeepByte=0 <------- can be any value
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Chapter 3
Disassembly Requirements
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver
Plastic tweezers NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
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General Information
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system.
3. Place the system on a flat, stable surface. 4. Remove the battery pack.
Disassembly Process
The disassembly process is divided into the following stages:
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order. Main Screw List Screw M2*4 Ni M2*4 M2*8 M2*3 M3*3 Ni 2 7 11 26 4 Quantity Part Number 86.WH202.001 86.WH202.002 86.WH202.004 86.WH202.005 86.WH202.006
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Remove Battery
Remove DIMMs
Remove HDD
Remove 3G Module
Screw List Step WLAN Module 3G Module HDD Carrier M2*3 M2*3 M3*3 Screw 1 1 4 Quantity Part No. 86.WH202.005 86.WH202.005 86.WH202.006
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2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).
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3. Push out the release latches on both sides of the DIMM socket to release the DIMM module.
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5. Grasp the pull-tab and pull the HDD module out of the bay.
7. Remove the four (4) screws (two each side) securing the hard disk to the carrier.
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NOTE: Cable placement is Black to the MAIN terminal (top) and White to the AUX terminal (bottom).
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5. Move the antennas away and remove the one (1) screw.
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NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.
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NOTE: Cable placement is BLUE to the MAIN terminal (bottom) and White to the AUX terminal (top).
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5. Move the antennas away and remove the one (1) screw.
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When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.
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Remove Keyboard
Remove Mainboard
Remove I/OBoard
Screw List Step Upper Cover Lower Cover Screw M2*8 M2*8 M2*3 M2*4 Button Board LED Board Bridge Board I/O Board Mainboard Thermal Module LCD Hinges Speakers M2*3 M2*3 M2*3 M2*3 M2*3 M2*3 M2*4 M2*3 7 4 2 5 2 1 2 1 1 3 2 4 Quantity Part No. 86.WH202.004 86.WH202.004 86.WH202.005 86.WH202.002 86.WH202.005 86.WH202.005 86.WH202.005 86.WH202.005 86.WH202.005 86.WH202.005 86.WH202.002 86.WH202.005
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3. Lift up the left and right corners of the keyboard forcefully to release latches under the board.
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5. Turn the computer over. Detach the antenna cables from the retention guides.
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7. Open the LCD module, stand the LCD module vertically, then pry the upper cover away from the lower cover at the location shown.
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10. Firmly pull the upper cover up off the latches underneath the cover.
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3. Release the touchpad FFC locking latch and disconnect the touchPad FFC from the cover.
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5. Remove the two (2) screws securing the TouchPad Bracket to the Upper Cover.
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3. Lift up the chassis and pull the left antenna cables through to the front.
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5. Remove the cables from the retention guides and pull away.
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Remove 3G Antennas
Remove Microphone
Screw List Step LCD Bezel LCD Panel LCD Brackets Screw M2*4 Ni M2*3 M2*3 2 4 4 Quantity Part No. 86.WH202.001 86.WH202.005 86.WH202.005
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4.
Starting from the bottom center of the bezel, pry the bezel upwards and away from the panel. Move along the edge and down each side until all sides of the bezel are removed. NOTE: If necessary, use a pry to lift up the outside edges of the bezel.
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3. Remove the four (4) securing screws from the LCD Panel.
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4. Lift the LCD Panel out of the module, top edge first, as shown.
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3. Turn the LCD panel over to expose the rear. Lift the cable as shown to disengage the adhesive strip securing it in place.
4. Lift up the tranaparent adhesive protector securing the cable to the LCD Panel.
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5. Disconnect the cable from the panel connector and lift the FPC cable from the panel.
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3. Pry the right WLAN antenna off the LCD module cover.
4. Remove the left WLAN antenna cable away from the retention guides.
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4. Adhere the right side 3G antenna (yellow cable) to the LCD module case.
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3. Adhere the LCD cable to LCD panel bottom side edge as shown.
NOTE: The circular portion of the cable runs along the panel side. The flat portion of the cable is adhered to the panel base.
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NOTE: Pay attention to the proper location of the webcam cable arm.
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3. Replace the LCD panel into the LCD module cover bottom edge first.
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6. Lay the cables though the left and right hinges as shown.
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2. Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD Module.
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6. Push the left side cables through the slot in the lower cover.
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The following thermal pads are approved for use: 1. Eapus XR-PERemove all traces of thermal grease from the CPU using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent. 2. Apply a small amount of thermal grease to the centre of the CPUthere is no need to spread the grease manually, the force used during the installation of the Thermal Module is sufficient. 3. Align the screw holes on the Thermal Module and Mainboard and lower the module into place. Keep the module as level as possible to spread the thermal grease evenly.
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(1) (2)
2. Replace the one (1) screw in the mainboard.
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2. Replace the upper cover ensuring the hinge covers are seated properly.
3. Press down on the top left and right upper cover edges.
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5. Press down firmly on the upper cover on the locations shown to ensure the underside latches engage properly.
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7. Turn the computer over and press down on the upper cover top edge.
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12. Connect the button board FCC i) and lock it ii). i) ii)
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3. Replace the two (2) connectors. Yellow cable on the HDD bay side connector, Blue on the right side connector.
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3. Replace the two connectors. The Black cable on the HDD bay side connector, the White cable on the right side edge connector.
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2. Replace the DIMM module cover by first inserting the internal edge (1) and then lowering into place (2) as shown.
1 2
3. Tighten the three (3) captive screws of the HDD cover and the one (1) captive screw of the DIMM cover.
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Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Obtain the failing symptoms in as much detail as possible. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Power On Issue No Display Issue LCD Failure Internal Keyboard Failure TouchPad Failure Internal Speaker Failure Internal Microphone Failure WLAN Failure Thermal Unit Failure Other Functions Failure Intermittent Failures Undermined Failures 4. Go To Page 130 Page 131 Page 133 Page 133 Page 134 Page 134 Page 136 Page 138 Page 139 Page 140 Page 141 Page 141
If the Issue is still not resolved, see Online Support Information on page 167.
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Power On Issue
If the system doesnt power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
Start
OK
NG
Swap AC/Battery
OK
NG
Swap M/B
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No Display Issue
If the Display doesnt work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
START
No
Replace M/B
No
Connect it well
No
No
Connect it well
No POST or Video
If the POST or video doesnt display, perform the following actions one at a time to correct the problem. 1. Make sure that the internal display is selected. On this notebook model, switching between the internal display and the external display is done by pressing Fn+F5. Reference Product pages for specific model procedures. Make sure the computer has power by checking at least one of the following occurs:
2.
If there is no power, see Power On Issue on page 130. 3. 4. Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds. Reconnect the power and reboot the computer. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5 (on this model). If the POST or video appears on the external display, see LCD Failure on page 133. 5. Disconnect power and all external devices including port replicators or docking stations. Remove any memory cards and CD/DVD discs. Restart the computer. If the computer boots correctly, add the devices one by one until the failure point is discovered. 6. 7. 8. Reseat the memory modules. Remove the drives (see Disassembly Process on page 38). If the Issue is still not resolved, see Online Support Information on page 167.
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Roll back the video driver to the previous version if updated. Remove and reinstall the video driver. Check the Device Manager to determine that:
The device is properly installed. There are no red Xs or yellow exclamation marks. There are no device conflicts. No hardware is listed under Other Devices.
9.
If the Issue is still not resolved, see Online Support Information on page 167.
10. Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts. 11. If the Issue is still not resolved, see Online Support Information on page 167.
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LCD Failure
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:
Start
OK
NG
Swap M/B
START
No
Connect it well
Keyboard OK?
No
Replace keyboard
Replace M/B
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TouchPad Failure
If the TouchPad doesnt work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:
Start
OK
NG
OK
OK
NG
Swap M/B
OK
NG
OK
OK
NG
Swap M/B
Sound Problems
If sound problems are experienced, perform the following actions one at a time to correct the problem. 134 Chapter 4
1. 2.
Reboot the computer. Navigate to Start Control Panel System and Maintenance the Device Manager to determine that:
System
The device is properly installed. There are no red Xs or yellow exclamation marks. There are no device conflicts. No hardware is listed under Other Devices.
3. 4. 5.
Roll back the audio driver to the previous version, if updated recently. Remove and reinstall the audio driver. Ensure that all volume controls are set mid range: a. b. Click the volume icon on the taskbar and drag the slider to 50. Ensure that the volume is not muted. Click Mixer to verify that other audio applications are set to 50 and not muted.
6.
Navigate to Start Control Panel Hardware and Sound Sound. Ensure that Speakers are selected as the default audio device (green check mark). NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure the speakers. Remove and recently installed hardware or software. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
7. 8. 9.
10. Reinstall the Operating System. 11. If the Issue is still not resolved, see Online Support Information on page 167.
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Start
OK
NG
OK
OK
NG
Swap M/B
[
Microphone Problems
If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem. 1. 2. 3. 4. 5. 6. 7. Check that the microphone is enabled. Navigate to Start Sound and select the Recording tab. Control Panel Hardware and Sound
Right-click on the Recording tab and select Show Disabled Devices (clear by default). The microphone appears on the Recording tab. Right-click on the microphone and select Enable. Select the microphone then click Properties. Select the Levels tab. Increase the volume to the maximum setting and click OK. Test the microphone hardware: a. b. c. d. Select the microphone and click Configure. Select Set up microphone. Select the microphone type from the list and click Next. Follow the onscreen prompts to complete the test.
8.
If the Issue is still not resolved, see Online Support Information on page 167.
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NOTE: Click Load Drivers if controller drives are required. g. h. i. Select Startup Repair. Startup Repair attempts to locate and resolve issues with the computer. When complete, click Finish.
If an issue is discovered, follow the onscreen information to resolve the problem. 4. 5. 6. 7. 8. 9. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that CD/DVD drive is set as the first boot device on the Boot menu. Ensure all cables and jumpers on the HDD and ODD are set correctly. Remove any recently added hardware and associated software. Run the Windows Disk Defragmenter. For more information see Windows Help and Support. Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see Windows Help and Support.
10. Restore system and file settings from a known good date using System Restore. If the issue is not fixed, repeat the preceding steps and select an earlier time and date. 11. Replace the HDD. See Disassembly Process on page 38.
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USB Failure
If the USB fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRU:
Start
OK
NG
OK
Swap M/B
NG
Check antenna
NG
OK
Check WL card
NG
Swap M/B
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START
No
Connect it well
Fan OK?
No
Replace fan
No
Seat it well
Replace M/B
10. Roll back the mouse driver to the previous version if updated recently. 11. Remove and reinstall the mouse driver. 12. Check the Device Manager to determine that:
The device is properly installed. There are no red Xs or yellow exclamation marks. There are no device conflicts. No hardware is listed under Other Devices. 139
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13. If the Issue is still not resolved, see Online Support Information on page 167.
Other Failures
If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective FRUs: 1. 2. 3. Check Drive whether is OK. Check Test Fixture is ok. Swap M/B to Try.
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Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. 2. 3. Run the advanced diagnostic test for the system board in loop mode at least 10 times. If no error is detected, do not replace any FRU. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power On Issue on page 130.): 1. 2. 3. Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices:
Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards
4. 5. 6. 7.
Power-on the computer. Determine if the problem has changed. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
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Post Codes
These tables describe the POST codes and descriptions during the POST. Post Code Range Phase SEC PEI DXE BDS SMM S3 ASL PostBDS InsydeH2ODDT Reserve OEM Reserve Reserved POST Code Range 0x01 - 0x0F 0x70 - 0x9F 0x40 - 0x6F 0x10 - 0x3F 0xA0 - 0xBF 0xC0 - 0xCF 0x51 0x55 0xE1 0xE4 0xF9 0xFE 0xD0 0xD7 0xE8 0xEB 0xD8 0xE0 0xE5 0xE7 0xEC 0xF8
SEC Phase POST Code Table Functionality Name (Include\ PostCode.h) SEC_SYSTEM_POWER_ON SEC_BEFORE_MICROCODE_PATCH SEC_AFTER_MICROCODE_PATCH SEC_ACCESS_CSR SEC_GENERIC_MSRINIT SEC_CPU_SPEEDCFG SEC_SETUP_CAR_OK SEC_FORCE_MAX_RATIO SEC_GO_TO_SECSTARTUP SEC_GO_TO_PEICORE Phase SEC SEC SEC SEC SEC SEC SEC SEC SEC SEC Post Code 1 2 3 4 5 6 7 8 9 0A Description CPU power on and switch to Protected mode Patching CPU microcode Setup Cache as RAM PCIE MMIO Base Address initial CPU Generic MSR initialization Setup CPU speed Cache as RAM test Tune CPU frequency ratio to maximum level Setup BIOS ROM cache Enter Boot Firmware Volume
NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.
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PEI Phase POST Code Table: Functionality Name (Include\ PostCode.h) PEI_SIO_INIT PEI_CPU_REG_INIT PEI_CPU_AP_INIT PEI_CPU_HT_RESET PEI_PCIE_MMIO_INIT PEI_NB_REG_INIT PEI_SB_REG_INIT PEI_PCIE_TRAINING PEI_TPM_INIT PEI_SMBUS_INIT PEI_PROGRAM_CLOCK_GEN PEI_IGD_EARLY_INITIAL PEI_HECI_INIT PEI_WATCHDOG_INIT PEI_MEMORY_INIT PEI_MEMORY_INIT_FOR_CRISIS PEI_MEMORY_INSTALL PEI_TXTPEI PEI_SWITCH_STACK PEI_MEMORY_CALLBACK PEI_ENTER_RECOVERY_MODE PEI_RECOVERY_MEDIA_FOUND PEI_RECOVERY_MEDIA_NOT_FOUND PEI_RECOVERY_LOAD_FILE_DONE PEI_RECOVERY_START_FLASH PEI_ENTER_DXEIPL PEI_FINDING_DXE_CORE PEI_GO_TO_DXE_CORE Phase PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI PEI Post Code 70 71 72 73 74 75 76 77 78 79 7A 7B 7C 7D 7E 7F 80 81 82 83 84 85 86 87 88 89 8A 8B Description Super I/O Initialization CPU Early Initialization Multi-processor Early Initial HyperTransport Initialization PCIE MMIO BAR Initialization North Bridge Early Initialization South Bridge Early Initialization PCIE Training TPM Initialization SMBUS Early Initialization Clock Generator Initialization Internal Graphic device early Initialization HECI Initialization Watchdog timer Initialization Memory Initial for Normal boot. Memory Initial for Crisis Recovery Simple Memory test TXT function early Initialization Start to use Memory Set cache for physical memory Recovery device Initialization Found Recovery image Recovery image not found Load Recovery Image completed Start Flash BIOS with Recovery image Loading BIOS image to RAM Loading DXE core Enter DXE core
NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.
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DXE Phase POST Code Table: Functionality Name (Include\ PostCode.h) DXE_TCGDXE DXE_SB_SPI_INIT DXE_CF9_RESET DXE_SB_SERIAL_GPIO_INIT DXE_SMMACCESS DXE_NB_INIT DXE_SIO_INIT DXE_LEGACY_REGION DXE_SB_INIT DXE_IDENTIFY_FLASH_DEVICE DXE_FTW_INIT DXE_VARIABLE_INIT DXE_VARIABLE_INIT_FAIL DXE_MTC_INIT DXE_CPU_INIT DXE_MP_CPU_INIT DXE_SMBUS_INIT DXE_SMART_TIMER_INIT DXE_PCRTC_INIT DXE_SATA_INIT DXE_SMM_CONTROLER_INIT DXE_LEGACY_INTERRUPT DXE_RELOCATE_SMBASE DXE_FIRST_SMI DXE_VTD_INIT DXE_BEFORE_CSM16_INIT DXE_AFTER_CSM16_INIT DXE_LOAD_ACPI_TABLE DXE_SB_DISPATCH DXE_SB_IOTRAP_INIT DXE_SUBCLASS_DRIVER DXE_PPM_INIT DXE_HECIDRV_INIT Phase DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE DXE PostCode 40 41 42 43 44 45 46 47 48 49 4A 4B 4C 4D 4E 4F 50 51 52 53 54 55 56 57 58 59 5A 5B 5C 5D 5E 5F 60 Description TPM initial in DXE South bridge SPI initialization Setup Reset service South bridge Serial GPIO initialization Setup SMM ACCE SS service North bridge Middle initialization Super I/O DXE initialization Setup Legacy Region service South Bridge Middle initialization Identify Flash device Fault Tolerant Write verification Variable Service initialization Fail to initial Variable Service MTC Initial CPU Middle Initialization Multi-processor MiddleInitialization SMBUS Driver Initialization 8259 Initialization RTC Initialization SATA Controller earlyInitialization Setup SMM Control service Setup Legacy Interrupt service Relocate SMM BASE SMI test VTD Initial Legacy BIOS Initialization Legacy interrupt function Initialization ACPI Table Initialization Setup SB SMM Dispatcher service Setup SB IOTRAP Service Build AMT Table PPM Initialization HECIDRV Initialization
NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.
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BDS Phase POST Code Table: Functionality Name (Include\ PostCode.h) BDS_ENTER_BDS BDS_INSTALL_HOTKEY BDS_ASF_INIT BDS_PCI_ENUMERATION_START BDS_BEFORE_PCIIO_INSTALL BDS_PCI_ENUMERATION_END BDS_CONNECT_CONSOLE_IN BDS_CONNECT_CONSOLE_OUT BDS_CONNECT_STD_ERR BDS_CONNECT_USB_HC BDS_CONNECT_USB_BUS BDS_CONNECT_USB_DEVICE BDS_NO_CONSOLE_ACTION BDS_DISPLAY_LOGO_SYSTEM_INFO BDS_START_IDE_CONTROLLER BDS_START_SATA_CONTROLLER BDS_START_ISA_ACPI_CONTROLLER BDS_START_ISA_BUS BDS_START_ISA_FDD BDS_START_ISA_SEIRAL BDS_START_IDE_BUS BDS_START_AHCI_BUS BDS_CONNECT_LEGACY_ROM BDS_ENUMERATE_ALL_BOOT_OPTION BDS_END_OF_BOOT_SELECTION BDS_ENTER_SETUP BDS_ENTER_BOOT_MANAGER BDS_BOOT_DEVICE_SELECT BDS_EFI64_SHADOW_ALL_LEGACY_RO M BDS_ACPI_S3SAVE BDS_READY_TO_BOOT_EVENT BDS_GO_LEGACY_BOOT BDS_GO_UEFI_BOOT BDS_LEGACY16_PREPARE_TO_BOOT BDS_EXIT_BOOT_SERVICES BDS_LEGACY_BOOT_EVENT BDS_ENTER_LEGACY_16_BOOT BDS_RECOVERY_START_FLASH Phase BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS BDS Post Code 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 30 31 32 33 34 35 Description Enter BDS entry Install Hotkey service ASF Initialization PCI enumeration PCI resource assign complete PCI enumeration complete Keyboard Controller, Keyboard and Mouse initialization Video device initialization Error report device initialization USB host controller initialization USB BUS driver initialization USB device driver initialization Console device initial fail Display logo or system information IDE controller initialization SATA controller initialization SIO controller initialization ISA BUS driver initialization Floppy device initialization Serial device initialization IDE device initialization AHCI device initialization Dispatch option ROMs Get boot device information End of boot selection Enter Setup Menu Enter Boot manager Try to boot system to OS Shadow Misc Option ROM Save S3 resume required data in RAM Last Chipset initial before boot to OS Start to boot Legacy OS Start to boot UEFI OS Prepare to Boot to Legacy OS Send END of POST Message to ME via HECI Last Chipset initial before boot to Legacy OS. Ready to Boot Legacy OS. Fast Recovery Start Flash.
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NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.
PostBDS POST Code Table Functionality Name (Include\ PostCode.h) POST_BDS_NO_BOOT_DEVICE POST_BDS_START_IMAGE POST_BDS_ENTER_INT19 POST_BDS_JUMP_BOOT_SECTOR Phase POST _BDS POST _BDS POST _BDS POST _BDS Post Code F9 FB FD FE Description No Boot Device UEFI Boot Start Image Legacy 16 boot entry Try to Boot with INT 19
S3 Functions POST Code Table Functionality Name (Include\ PostCode.h) POST_BDS_NO_BOOT_DEVICE POST_BDS_START_IMAGE POST_BDS_ENTER_INT19 POST_BDS_JUMP_BOOT_SECTOR Phase POST _BDS POST _BDS POST _BDS POST _BDS Post Code F9 FB FD FE Description No Boot Device UEFI Boot Start Image Legacy 16 boot entry Try to Boot with INT 19
ACPI Functions POST Code Table Functionality Name (Include\ PostCode.h) ASL_ENTER_S1 ASL_ENTER_S3 ASL_ENTER_S4 ASL_ENTER_S5 ASL_WAKEUP_S1 ASL_WAKEUP_S3 ASL_WAKEUP_S4 Phase ASL ASL ASL ASL ASL ASL ASL Post Code 51 53 54 55 E1 E3 E4 Description Prepare to enter S1 Prepare to enter S3 Prepare to enter S4 Prepare to enter S5 System wakeup from S1 System wakeup from S3 System wakeup from S4
SMM Functions POST Code Table Functionality Name (Include\ PostCode.h) SMM_IDENTIFY_FLASH_DEVICE SMM_SMM_PLATFORM_INIT SMM_ACPI_ENABLE_START SMM_ACPI_ENABLE_END SMM_S1_SLEEP_CALLBACK SMM_S3_SLEEP_CALLBACK 146 Phase SMM SMM SMM SMM SMM SMM Post Code 0xA0 0xA2 0xA6 0xA7 0xA1 0xA3 Description Identify Flash device in SMM SMM service initial OS call ACPI enable function ACPI enable function complete Enter S1 Enter S3 Chapter 4
Description
InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\ PostCode.h) Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger PostCode 0x0D 0xD0 0xD1 0xD2 0xD3 0xD4 0xD5 0xD6 0xD7 Description Waiting for device connect Waiting for device connect InsydeH2ODDT Ready EHCI not found Debug port connect low speed device DDT Cable become low speed device DDT Cable Transmission Error (Get descriptor fail) DDT Cable Transmission Error (Set Debug mode fail) DDT Cable Transmission Error (Set address fail)
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Chapter 5
ITEM SW1 LED1 PJP1 JP3 JLVDS1 JP18 JP23 JKB1 JP11 JP2 JBT1
DESCRIPTION NAV50 Power Button NAV50 Power LED AC-IN Jack SIM Connector LCD Connector LED/B Connector NAV60 Power/B Connector Internal Keyboard Connector T/P Connector Bridge/B Connector B/T connector
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Bottom View
DESCRIPTION Battery Connector CRT Connector USB Connector USB Connector HDD Connector WWAN Connector FAN Connector RAM Connector
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The J3 jumper is located on the mainboard close to the DIMM module. J3 Electrical Schematic
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Exploded Diagrams
Main Assembly
No. Description Acer P/N No. Description Acer P/N
LCD Assembly
No. Description Acer P/N No. Description Acer P/N
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FRU List
CATEGORY BOARD BLUE TOOTH 2.1 BH.21100.004 Acer Description AcerPN
55.WH202.001
55.WH202.002 55.WH202.003
LED BOARD
55.WH202.004
POWER BOARD
55.WH202.005
FUNCTION BOARD
55.WH202.006
FOXCONN WIRELESS LAN ATHEROS HB93 1X2 BGN (HM) FOXCONN WIRELSS LAN ATHEROS HB95 1X1 BG (HM) FOXCONN WIRELESS LAN BROADCOM 4312H BG (HM) HUAWEI EM770W QUALCOMM GOBI2000-VERIZON FOXCONN BROADCOM BCM970010 MEDIA PROCESSOR MINI-CARD LINK W/ H.264/VC1/MPEG2 FOXCONN QUARTICS QV1721 MEDIA COPROCESSOR MINI-CARD TTH130.00 W CABLE
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CATEGORY
AcerPN 50.WH202.001
DC-IN CABLE
50.WH202.002
POWER CORD US 3 PIN POWER CORD EU 3 PIN POWER CORD AUS 3 PIN POWER CORD UK 3 PIN POWER CORD CHINA 3 PIN POWER CORD SWISS 3 PIN POWER CORD ITALIAN 3 PIN POWER CORD DENMARK 3 PIN POWER CORD JP 3 PIN POWER CORD SOUTH AFRICA 3 PIN POWER CORD KOREA 3 PIN POWER CORD ISRAEL 3 PIN POWER CORD INDIA 3 PIN POWER CORD TWN 3 PIN POWER CORD ARGENTINA 3 PIN AC CLIP US AC CLIP EU AC CLIP AUSTRALIA AC CLIP UK AC CLIP ARGETINA AC CLIP CHINA AC CLIP BRAZIL AC CLIP S-AFRICA AC CLIP KOREA ANTENNA WLAN-MAIN
27.TAVV5.001 27.TAVV5.002 27.TAVV5.003 27.TAVV5.004 27.TAVV5.005 27.TAVV5.006 27.TAVV5.007 27.TAVV5.008 27.TAVV5.009 27.TAVV5.010 27.TAVV5.011 27.TAVV5.012 27.TAVV5.013 27.TAVV5.014 27.APV02.001 27.WH202.001 27.WH202.002 27.WH202.003 27.WH202.004 27.WH202.005 27.WH202.006 27.WH202.007 27.WH202.008 27.WH202.009 50.WH202.003
ANTENNA WLAN-AUX
50.WH202.004
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Acer Description
AcerPN 50.WH202.005
ANTENNA 3G-MAIN
50.WH302.001
ANTENNA 3G-AUX
50.WH302.002
CASE/COVER/BRACKET ASSEMBLY UPPER CASE ASSY FOR W/BT, INCL. TP/TP MYLAR SILVER - GTW UPPER CASE ASSY FOR W/O BT, INCL. TP/TP MYLAR BLACK SILVER - GTW UPPER CASE ASSY FOR W/O BT, INCL. TP/TP MYLAR SILVER - GTW UPPER CASE ASSY FOR W/BT, INCL. TP/TP MYLAR BLACK SILVER - PB UPPER CASE ASSY FOR W/BT, INCL. TP/TP MYLAR SILVER - PB UPPER CASE ASSY FOR W/O BT, INCL. TP/TP MYLAR BLACK SILVER - PB UPPER CASE ASSY FOR W/O BT, INCL. TP/TP MYLAR SILVER - PB LOWER CASE ASSY FOR W/3G-BLACK LOWER CASE ASSY FOR W/3G-WHITE LOWER CASE ASSY FOR W/O 3G-BLACK LOWER CASE ASSY FOR W/O 3G-WHITE HDD DOOR-BLACK HDD DOOR-WHITE 60.WH402.001 60.WH202.002 60.WH402.002 60.BGL02.001 60.BGN02.001 60.BGL02.002 60.BGN02.002 60.WH202.003 60.WH402.003 60.WH202.004 60.WH402.004 42.WH202.001 42.WH402.001
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Acer Description
AcerPN 33.WH202.001
LCD COVER-BLACK GTW LCD COVER-BLACK PB LCD COVER-WHITE GTW LCD COVER-WHITE PB LCD BEZEL-BLACK LCD BEZEL-WHITE
33.WH202.002
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CATEGORY KEYBOARD
Acer Description Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 84KS Black US International Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 84KS Black Arabic Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 84KS Black Chinese Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 84KS Black Russian Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 84KS Black US International w/ Hebrew Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 84KS Black Thailand Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black UK Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black German Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black Swiss/G Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black Belgium Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black Danish Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black Italian Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black French Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black Hungarian Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black Norwegian Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black Portuguese Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black Spanish Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black US w/ Canadian French Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black Turkish Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black Sweden Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black FR/Arabic Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black Nordic Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black SLO/CRO Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black CZ/SK Texture
AcerPN KB.I100G.026 KB.I100G.002 KB.I100G.006 KB.I100G.018 KB.I100G.027 KB.I100G.023 KB.I100G.025 KB.I100G.010 KB.I100G.022 KB.I100G.003 KB.I100G.007 KB.I100G.013 KB.I100G.009 KB.I100G.012 KB.I100G.016 KB.I100G.017 KB.I100G.020 KB.I100G.028 KB.I100G.024 KB.I100G.021 KB.I100G.008 KB.I100G.015 KB.I100G.019 KB.I100G.005
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CATEGORY
Acer Description Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 85KS Black Brazilian Portuguese Texture Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard 88KS Black Japanese Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 84KS White US International Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 84KS White Greek Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 84KS White Arabic Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 84KS White Chinese Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 84KS White Russian Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 84KS White US International w/ Hebrew Tex Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 84KS White Thailand Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White UK Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White German Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White Swiss/G Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White Belgium Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White Danish Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White Italian Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White French Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White Hungarian Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White Norwegian Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White Portuguese Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White Spanish Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White US w/ Canadian French Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White Turkish Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White Sweden Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White FR/Arabic Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White Nordic Texture
AcerPN KB.I100G.004 KB.I100G.014 KB.I100G.055 KB.I100G.039 KB.I100G.030 KB.I100G.034 KB.I100G.047 KB.I100G.056 KB.I100G.052 KB.I100G.054 KB.I100G.038 KB.I100G.051 KB.I100G.031 KB.I100G.035 KB.I100G.041 KB.I100G.037 KB.I100G.040 KB.I100G.045 KB.I100G.046 KB.I100G.049 KB.I100G.057 KB.I100G.053 KB.I100G.050 KB.I100G.036 KB.I100G.044
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CATEGORY
Acer Description Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White SLO/CRO Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White CZ/SK Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 85KS White Brazilian Portuguese Texture Keyboard GATEWAY GP-0T White SJV01_PT Internal 10 Standard 88KS White Japanese Texture
LCD ASSY LED MODULE 10.1" WSVGA None Glare W/ ANTENNA, CCD, BLACK - GTW ASSY LED MODULE 10.1" WSVGA Glare W/ANTENNA, CCD, BLACK - GTW ASSY LED MODULE 10.1" WSVGA Glare W/ANTENNA, CCD, BLACK - PB ASSY LED MODULE 10.1" WSVGA None Glare W/ ANTENNA, CCD, WHITE - GTW ASSY LED MODULE 10.1" WSVGA Glare W/ANTENNA, CCD, WHITE - GTW ASSY LED MODULE 10.1" WSVGA None Glare W/ ANTENNA, CCD, WHITE - PB ASSY LED MODULE 10.1" WSVGA None Glare W/ ANTENNA, CCD, RED - GTW ASSY LED MODULE 10.1" WSVGA Glare W/ANTENNA, CCD, RED - GTW ASSY LED MODULE 10.1" WSVGA None Glare W/ ANTENNA, CCD, RED - PB ASSY LED MODULE 10.1" WSVGA None Glare W/ ANTENNA, CCD, 3G, BLACK - GTW ASSY LED MODULE 10.1" WSVGA None Glare W/ ANTENNA, CCD, 3G, WHITE - GTW ASSY LED MODULE 10.1" WSVGA Glare W/ANTENNA, CCD, 3G, WHITE - GTW ASSY LED MODULE 10.1" WSVGA None Glare W/ ANTENNA, CCD, 3G, WHITE - PB ASSY LED MODULE 10.1" WSVGA Glare W/ANTENNA, CCD, 3G, WHITE - PB Mainboard LT21 LF N450/NM10/3G DOT S2 LF N450/NM10/3G MB.BGL02.001 MB.BGP02.001 6M.WH202.001 6M.WH202.002 6M.BGL02.002 6M.WH402.001 6M.WH402.002 6M.BGN02.001 6M.WH602.001 6M.WH602.002 6M.BGM02.001 6M.WH302.001 6M.WH502.001 6M.WH502.002 6M.BGR02.001 6M.BGR02.002
MISCELLANEOUS CU FOIL FOR MEDIA PROCESSOR LCD SCREW MYLAR-BLACK 47.WH202.001 47.WH202.002
SPEAKER
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AcerPN 23.WH302.001
Screw List
CATEGORY SCREW Acer Description AcerPN
Chapter 6
161
Appendix A
DOTS221G16n
LU.BGL 0B.002
ATMN 450B
DOTS221G16n
LU.BGL 0B.001
ATMN 450B
DOTS221G25n
LU.BGL 0D.001
ATMN 450B
DOTS221G16n
LU.BGN 0D.001
ATMN 450B
Wireless LAN1 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN
Bluetooth BT 2.1 N N N N
Appendix A
162
Appendix B
Appendix B
163
BRAND SIMPLO SIMPLO SIMPLO SIMPLO SIMPLO SIMPLO SIMPLO SIMPLO SIMPLO SIMPLO SIMPLO SONY SONY Bluetooth Foxconn Camera Chicony Chicony Liteon Suyin Suyin Card Reader
Type 3CELL2.2 3CELL2.2 3CELL2.2 3CELL2.2 6CELL2.2 6CELL2.8 6CELL2.2 6CELL2.2 6CELL2.8 6CELL2.2 6CELL2.8 3CELL2.2 6CELL2.2
Description Battery SIMPLO UM-2009G Li-Ion 3S1P LGC 3 cell 2200mAh Main COMMON ID:UM09G73 Battery SIMPLO UM-2009G Li-Ion 3S1P PANASONIC 3 cell 2200mAh Main COMMON ID:UM09G71 Battery SIMPLO UM-2009G Li-Ion 3S1P SAMSUNG 3 cell 2200mAh Main COMMON ID:UM09G75 Battery SIMPLO UM-2009GW Li-Ion 3S1P SAMSUNG 3 cell 2200mAh Main COMMON ID:UM9G75 , white Battery SIMPLO UM-2009H Li-Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID: UM09H73 Battery SIMPLO UM-2009H Li-Ion 3S2P LGC 6 cell 5600mAh Main COMMON ID:UM09H78 Battery SIMPLO UM-2009H Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID:UM9H71 Battery SIMPLO UM-2009H Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:UM09H75 Battery SIMPLO UM-2009H Li-Ion 3S2P SAMSUNG 6 cell 5600mAh Main COMMON ID:UM09H70 Battery SIMPLO UM-2009HW Li-Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID:UM09H71 , white Battery SIMPLO UM-2009HW Li-Ion 3S2P SAMSUNG 6 cell 5600mAh Main COMMON ID:UM09H70, white Battery SONY UM-2009G Li-Ion 3S1P SONY 3 cell 2200mAh Main COMMON ID:UM09G41 Battery SONY UM-2009H Li-Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID:UM09H41 Foxconn Bluetooth BRM 2046 BT2.1 (T60H928.33) f/w:861 Chicony 0.3M LDV Lilac_3GA ( CNF9042-G ) Chicony Camera Lilac_2G Liteon 0.3M LDV Lily_2GA Suyin Camera Rose_2G Suyin Camera Rose_3G 5 in 1-Build in MS, MS Pro, SD, SC, XD CPU Intel Atom N450 BGA 1.66G 512K HDD HGST 2.5" 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm HDD HGST 2.5" 5400rpm 250GB HTS545025B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm HDD SEAGATE 2.5" 5400rpm 160GB ST9160314AS Wyatt SATA LF F/W:0001SDM1 HDD SEAGATE 2.5" 5400rpm 250GB ST9250315AS Wyatt SATA LF F/W:0001SDM1
BT 2.1 0.3M LDV 0.3M LDV 0.3M LDV 0.3M LDV 0.3M LDV 5 in 1-Build in
CPU INTEL HDD HGST HGST SEAGATE SEAGATE N160GB5.4KS N250GB5.4KS N160GB5.4KS N250GB5.4KS ATMN450B
164
Appendix B
BRAND TOSHIBA TOSHIBA WD WD Keyboard GATEWAY LAN Atheros LCD AUO CMO INNOLUX LPL SAMSUNG MEM ELPIDA HYNIX MICRON NANYA SAMSUNG NB Chipset INTEL Software NIS VGA Chip None WiFi Antenna WNC Wireless LAN Foxconn Foxconn Foxconn PIFA UMA NM10
Description HDD TOSHIBA 2.5" 5400rpm 160GB MK1655GSX Libra SATA LF F/W: FG011J HDD TOSHIBA 2.5" 5400rpm 250GB MK2555GSX Libra SATA LF F/W:FG001J HDD WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCTO ML160 SATA LF F/W:11.01A11 HDD WD 2.5" 5400rpm 250GB WD2500BEVT-22ZCT0 ML160 SATA LF F/W:11.01A11 Keyboard GATEWAY GP-0T SJV01_PT Internal 10 Standard Black NONE Texture Atheros AR8132L LED LCD AUO 10.1" WSVGA Glare B101AW03 V0 2A (3G) LF 200nit 8ms 500:1 LED LCD CMO 10.1" WSVGA Glare N101L6-L02 C2 (3G) LF 200nit 10ms 650:1 LED LCD INNOLUX 10.1" WSVGA Glare BT101IW01 V1 LF 200nit 8ms 400:1 LED LCD LPL 10.1" WSVGA Glare LP101WSA-TLA1 LF 200nit 16ms 400:1 LED LCD SAMSUNG 10.1" WSVGA Glare LTN101NT02-A04 LF 200nit 16ms 400:1 Memory ELPIDA SO-DIMM DDRII 800 1GB EBE10UE8AFSA8G-F LF 128*8 0.065um Memory HYNIX SO-DIMM DDRII 800 1GB HYMP112S64CP6-S6 LF 64*16 0.065um Memory MICRON SO-DIMM DDRII 800 1GB MT8HTF12864HDY-800G1 LF 64*16 0.065um Memory NANYA SO-DIMM DDRII 800 1GB NT1GT64UH8D0FNAD LF 64*16 0.07um Memory SAMSUNG SO-DIMM DDRII 800 1GB M470T2864EH3CF7 LF 64*16 0.055um NB Chipset Intel CS CG82NM10 Antivirus application NIS UMA (Intel) PIFA Foxconn Wireless LAN Atheros HB93 1x2 BGN (HM) Foxconn Wireless LAN Broadcom 4312H BG (HM) Foxconn Wirelss LAN Atheros HB95 1x1 BG (HM)
GP-0T
AR8132L NLED10.1WSVG AG NLED10.1WSVG AG NLED10.1WSVG AG NLED10.1WSVG AG NLED10.1WSVG AG SO1GBII8 SO1GBII8 SO1GBII8 SO1GBII8 SO1GBII8
Appendix B
165
166
Appendix B
Appendix C
Service guides for all models User's manuals Training materials Bios updates Software utilities Spare parts lists TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are:
Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.
Appendix C
167
168
Appendix C
Index
A
AFLASH Utility Antennas Removing External Module Disassembly Flowchart
35
45
F
Features 1 Flash Utility
98
B
Battery Pack Removing 46 Replacing 131 BIOS vendor 17 Version 17 BIOS Utility
35
FPC Cable Removing 95 Replacing 103 FRU (Field Replaceable Unit) List
161
H
Hard Disk Drive Modules Replacing HDD1 Removing 54 Replacing 127 HDD2 Removing 56 Replacing 127 HDTV Switch Failure
2735
Boot 33 Exit 34 Navigating 27 Onboard Device Configuration 31 Power 33 Save and Exit 34 Security 30 System Security 34 Board Layout Top View
127
149
155
Hot Keys
13
C
Camera Module Removing 92 Replacing 105 Common Problems CPU Removing 89 Replacing 108 CPU Fan Removing 87 Replacing 109
I
Indicators 11 Intermittent Problems 150
134
J
Jumper and Connector Locations
155
K
Keyboard Removing 63 Replacing 123 Keyboard Failure 137
D
DIMM Modules Removing 51 Replacing 128 Display 4
L
LCD Bezel Removing 91 Replacing 106
E
EasyTouch Failure
148
169
LCD Brackets Removing 95 Replacing 103 LCD Failure LCD Module Removing 65 Replacing 120 LCD Module Disassembly Flowchart LCD Panel Removing 93 Replacing 103 LED Board Removing 76 Replacing 115 Lower Covers Removing 48 Replacing 129
N
No Display Issue
135
137
O
ODD Failure ODD Module Removing 49 Replacing 129
142
90 100
189
P
Panel
5 8
11
M
Main Module Reassembly Procedure Main Unit Disassembly Flowchart Mainboard Removing 84 Replacing 111 Media Board Removing 62 Replacing 124 Media Board FFC Removing 75 Replacing 115 Memory Check MIC Board Replacing Removing
134
108
58
R
RJ-11 Jack Removing 85 Replacing 110 RTC Battery Removing
79
S
SD Dummy Card Removing 47 Replacing 131 Secondary HDD Removing 56 Replacing 127 Speaker Module Removing 77 Replacing 114 Switch Cover Removing 59 Replacing 125 System Block Diagram
134
100
Microphone Module
145
T
Test Compatible Components Thermal Grease Thermal Module Removing 88 Replacing 108 Thermal Unit Failure TouchPad Bracket Removing 74 Replacing 116 TouchPad Failure Troubleshooting Built-in KB Failure 137 EasyTouch Buttons 148 HDTV Switch 149 Internal Microphone 140 Internal Speakers 138 LCD Failure 137 Modem 145 No Display 135 ODD 142 Other Failures 149 Power On 134 Thermal Unit 148 TouchPad 138 WLAN 146
183
108
148
138
U
Undetermined Problems Upper Cover Removing 70 Replacing 116 USB Board Removing 82 Replacing 112 utility BIOS
150
2735
W
Windows 2000 Environment Test 184 Wireless Function Failure WLAN Module Removing 52 Replacing 128
146
171
172