Malaysia Salary Guide

2007

CONTENTS
Call Centre Banking & Finance Ofce Support Sales, Marketing & Advertising Human Resources Logistics & Warehousing Information Technology Engineering & Technical 2 2/3 4 5 6 6 7/8/9 9/10

We are pleased to present the Kelly Services Annual Malaysia Salary Guide 2007. We saw the need to create a comprehensive reference tool as many companies were requesting information on current salary trends on a daily basis. The aim of this guide is to provide a compilation of salaries and job titles across the wide range of industries. In this new 2007 edition of the Malaysia salary guide, we address the upbeat tempo in the Malaysian employment market and report the latest pay rates and new job titles created. The compiled findings have been presented in an easy-to-read format for your reference. The good news is that the 2007 economy is buoyant and there is robust job creation in all positions and sectors. The major challenges now are for companies to attract talent in a competitive market while retaining their current workforce as turnover rates skyrocketed during the last quarter of 2006. Competitive and attractive salary packages are one of the components in attracting and retaining quality employees. We are confident that this 2007 salary guide from Kelly Services will be a useful reference tool in the year ahead. Additionally, we welcome questions you may have and are always on hand to assist you with current data and support you in developing recreiting strategies and programmes to suit your specific business needs. Best Wishes,

Dhirendra Shantilai VP & Managing Director, Asia Pacific

KELLY SERVICES

SALARY GUIDE 2007 I 1

CALL CENTRE
Call Centre industry continues to grow phenomenally across Asia-Pacific. Both local and MNCs are investing heavily in Call Centres driven by high ROI. Call Centre agents are in high demand due to their value as key contact points for businesses and thus serve as a revenue generating unit. The industry service standard has been raised tremendously over the years as Call Centre Agents are expected to project the professional corporate image. They need to provide one-stop service to customers, so they are intensively trained to cross-sell all products for the companies. There is also an anticipated growth in demand for foreign talent due to multi-lingual skills requirements.

POSITION

QUALIFICATION SPM/Diploma/ Degree SPM/Diploma/ Degree SPM/Diploma/ Degree Diploma/Degree

YEARS 2-3 1-2

JOB DESCRIPTION Sell products/services via telephone. Market intelligence. Commission basis. Handle all inbound calls. Answer customer enquiries. Resolve customer issues. Promote new & old products. Oversee small team of of cers. Supervise & assist in training. Handle customer enquiries. Work with HR & Call Centre Manager to provide training. Train on systems, procedures & product knowledge. Facilitate & plan training schedules. Oversee team of junior & senior of cers. Handle HR issues: discipline & counseling. Shift scheduling. Oversee a certain type of service/division. Re port to Call Centre Manager. Handle internal inquiries & divisional operations. Lead team leaders. Build relationships with clients. Resolve customer issues. Work with team members to hit targets & maintain ser vice levels. Implement service strategies. Oversee daily operations as well as marketing, sales & IT. Ensure service levels are met. Plan work ow & structure. Solve escalated complaints. Moti vate & lead teams. Work with HR to assist in recruiting, sta appraisals & training. Good project management skills. -

MIN. SALARY MYR 1500 (S) 1600 (C/N) 1000 (S)1500 1500 (C/N) 1800 (S) 2000 (C/N) 2500 (S) 3000 (C/N)

MAX. SALARY MYR 1800 (S) 2000 (C/N) 2000 (S) 2300 (C/N) 2300 2500 (S) 2800 (C/N) 4000 (S) 5000 (C/N)

CALL CENTRE
Telemarketer (Outbound) Customer Service Of cer Inbound Senior Customer Service Of cer Call Centre Trainers

2-3 2-3

Call Centre Team Leader Operations Executive

SPM/Diploma/ Degree Diploma/Degree

3-4

2300(S) 2500 (C/N) 2500 (Southern & Central) 2800 (South) 3000 (Central)

3500 (South) 4500 (C/N) 4000 (Southern & Central) 3500 (South) 4000 (Central)

2-3

Call Centre Supervisor

SPM/Diploma/ Degree

4-5

Call Centre Manager

Diploma/Degree

4-5

3500 (South) 4000 (Central)

4500 (South) 6500 (Central)

BANKING & FINANCE

Banking and Finance industry in 2007 will be a year of rapid growth and change. Buoyed by the surge in employment and economic factors in 2006, 2007 will ride a higher wave in terms of salary increment and performance bonus. For employers, this signifies a chance to explore innovative retention strategies to keep their talents with them in the year ahead. Management-level movement will remain, while we may see more staff movement at the rank and file level as transactions increase.

POSITION

QUALIFICATION SPM/STPM SPM/STPM

YEARS 1-3 1-3

JOB DESCRIPTION Support loans department with routine administrative tasks. Filing. Typing. Answer customer enquiries. Open new ac counts. Receive deposits & pay out withdraw als. Update customers details. Record transac tions. Balance cash. Management training. Learn daily operations of branch. Perform operations, credit, collec tion & loan activities. -

MIN. SALARY MYR 850 (South) 950 (Central) 800 (South) 948 (Central)

MAX. SALARY MYR 1000 (South) 1200 (Central) 950 (South) 1200 (Central) 2000 (South) 2500 (Central)

BANKING
Loans Clerk Bank Teller

Management Trainee

Diploma/Degree

0-2

1200 (South) 1600 (Central)

KELLY SERVICES

SALARY GUIDE 2007 I

BANKING & FINANCE

POSITION QUALIFICATION Diploma/Degree YEARS 2-3 JOB DESCRIPTION Evaluate & process applications for credit/ loans. Investigate credit risk. Promote bank products & services. Implement internal controls. Manage team of credit supervisors. Monitor application procedures, policies & standards. Assist in overseeing the daily branch activities & supervision of all sta . MIN. SALARY MYR 1600 (South) 2000 (Central) 2200 (Central) 3300 Southern 3500 (South) 3500 (Central) MAX. SALARY MYR 2200 (South) 2500 (Central) 2500 (Central) 3800 Southern 5000 (South) 4500 (Central)

BANKING
Credit & Loans Of cer Internal Auditor Credit Manager Assistant Branch Manager

Degree Degree Degree

2-3 5-6 5-6

FINANCE
Payroll Clerk SPM/LCCI 1-2 Calculates, prepares & distributes payroll, tak ing into account overtime & deductions such as tax, EPF, SOCSO, insurance payments, etc. Handle administration of Accounts Receiv ables. Do data entry. Prepares documentation of loans & accounts that have amounts owing & forward reports for legal action. Record & compile summaries of organizations nancial transactions for management pur poses. Handle partial set of accounts. Contacting customers. Sending follow-up inquiries. Negotiating with past due accounts for debt recovery. Supervise & delegate work to clerical sta . Assist in the analysis of nancial statements & year-end closing/audits. Conduct nancial analysis, projects & statisti cal studies. Ensure nancial statements are accurate by verifying that assets & liabilities mentioned in reports really exist. Analyse sample of work done & interview sta about the way they go about their work. In charge of general accounting that involves the preparation of statistical data & nancial reports concerning pro ts, cash & inventory. Analyse, report & give advice on the nancial dealings of organizations/individuals. Advise on associated record-keeping & compliance requirements. Ensure timely payments of vendor invoices, expense vouchers & maintain accurate records & control reports. Manage a sta of adminis trators/clerks. Determine credit worthiness of clients. For mulate credit & collection policy. Negotiating with past due accounts. Take appropriate action against delinquent accounts. Supervise two or more of cers. 850 (South) 1000 (Central) 950 (South) 1150 (Central) 1500 (Southern & Central) 1600 (South) 2200 (Central)

Credit Control Clerk/ Of cer/Executive

Diploma/Degree

1-2

Accounts Clerk/ Assistant Credit Control Of cer Accounts Supervisor

SPM/Certi cate/ Diploma Diploma/Degree

1-2

1000 (South) 1200 (Central) 1800 (South) 2000 (Central) 2200 (South) 2400 (Central) 3000 (Central) 3800 (Central)

1500 (South) 1700 (Central) 2500 (South) 2800 (Central) 3000 (South) 3200 (Central) 4500 (Central) 5000 (Central)

2-4

LCCI Higher/Diplo ma/Professional Certi cate Degree Degree / Profes sional Certi cate

2-4

Financial Analyst Auditor

2-4 2-3

Accountant

Degree / Profes sional Certi cate

2-3

4000 (Southern & Central)

6000 (South) 5000 (Central)

Accounts Payable Manager

Degree

3-4

3500 (Central) 4000 (Southern & Central)

4500 (Central)

Credit Control Manager

Diploma / Degree

4-6

5000 (Southern & Central)

KELLY SERVICES

SALARY GUIDE 2007 I

OFFICE SUPPORT
2007 will see an increasing trend in hiring capable and well-rounded personnel who can handle receptionist, administrator and basic accounting responsiblities. There has been a great demand in talents like Secretaries, Office Coordinators and Personal Assistants who can handle a diverse portfolio and be an active participant in the companys growth.

POSITION

QUALIFICATION

YEARS

JOB DESCRIPTION

MIN. SALARY

MAX. SALARY MYR 1600 1000 (South) 1100 (Central) 1800 1200 (Southern & Central) 1500 1200 (South) 1600 (Central) 1800 1400 (South) 1600 (Central) 2000 + Allowances 1400 (South) 1500 (Central) 1800 1500 (South) 3000 1800 (Central)

Data Entry Clerk Despatch cum Of ce Boy Security Officer

Data Entry Clerk

OFFICE SUPPORT

N / O levels / PMR/SPM Certificate O / A levels

SPM

1-2 1-2 3-4

1-2

Dispatch cum Office Boy N / O levels Receptionist/ Front SPM Of ce Assistant Receptionist / Front Office N / O levels / Assistant Personal Driver SPM Certificate Personal Driver
Administrative Clerk/ Co-ordinator Clerk / Administrative SPM

1-2 1-2 1-3

2-3

MYR Data entry. Processing & transmission of data. 1350 600 (South) Mail delivery & collection. Motorbike & license 800 (Central0 required. Also run simple errands. Travel allowances/claims provided. & illegal entry. Make routine Protect property against fire, theft 1300 periodic tours around buildings & grounds. Check visitors for proper 850 (South) Input information into computer for storage, identification & clearance. 850 (Central) processing & transmission. Mail delivery & collection. Motorbike & licence required. Run simple 1200 errands. 800 (South) Receive customers. Attend to phone calls. Administrative duties. Receive customers. Attend to phone calls. Admin duties. 1400 900 (South) Transport personnel/visitors. Run errands. 1100 (Central) Ddrivers license. Chauffeur high-ranking management or visitors. Run errands. Good 1500 + driving record. Allowances 850 (South) Sort & distribute mail. Write business letters/ 900 reports. Answer mail. Prepare simple business correspondence & (Central) telephone enquiries. Attend Sort & distribute 1500 to visitors. Filing. telephone enquiries & visitors. Filing. reports. Attend to 1000 (South) Protect property against re,arrangements & attend to callers. Schedule appointments, travel theft & illegal 2200 1200 entry. Make routine periodic tourswork & administrative duties. (Central) Dictation. Relieve officials of clerical around buildings & grounds. Check visitors for proper Support senior management. 3000 identi cation & clearance. Take minutes of meetings. Execute routine secretarial assignments. 1500 (South) Schedule appointments. Give information to 3700 Responsible for office administration & management, i.e. human 2000 (Central) callers. Take dictation. Relieve of cials of resources, office lease, property facilities & records. Assigning clerical work & minor administrative duties. work to other clerical employees & ensuring conformance to office policies. 2400 (South) Work with top management. Takes & tran 2800 (Central) scribes minutes of BoD meetings. Execute routine secretarial assignments. Provide super vision & work co-ordination of other sta

N / O levels N / O levels / Certificate

SPM/Diploma PSC / Diploma

2-3
1-2

1-3
3-4 2-4

Coordinator
Security Of cer Secretary

Executive Secretary
Secretary Administration / Office Manager Executive Secretary

PSC / Diploma
PSC/Diploma Diploma / Degree PSC/Diploma/

3-5
2-4 4-6

4500
2500 (South) 5500 3300 (Central) 3000 (South) 4000 (Central)

Degree 10 I KELLY SERVICES SALARY GUIDE 2007

4-6

KELLY SERVICES

SALARY GUIDE 2007 I

SALES, MARKETING & ADVERTISING

Human capital creates and sustains a competitive edge for businesses. Finding the right talent is the biggest challenge most industries face. With a shrinking pool of skilled workforce, companies are spending comprehensive amount of time and effort on the hiring, training and retention process. Developing human capital has become an almost full-time job of managers. Due to this workforce reality, companies are now moving towards outsourcing the various aspects of talent management expertise.

POSITION

QUALIFICATION SPM/Certi cate Diploma/Degree

YEARS 1-2 2-3

JOB DESCRIPTION Front line. Counter sales. Promote products in-store. Entertain customer inquiries. Servicing exist ing customers & their needs. Indoor support. Occasional visits to customers of ce. Collect & analyze information to assist in marketing. Co-ordinate client leads & customer sales. Process sales closures. Sell products & services. Proposals. Sales pitch. Outdoor sales. Marketing of new/existing products/services. Development of new products. Liaise with ad agencies & suppliers. Production of marketing materials. Plan & develop communication strategies. Promote complete information ows within the organization & build positive media & public relations. Develop companys advertising strategy. Liaise with advertising agencies to create the companys product/image. Prepare and manage A&P budget. Develop promotional & sales support materials. Market companys major brands/products. Determine product pricing. Maintain & direct products image in the market. Co-ordinate marketing activities. Organize marketing functions & campaigns. Involve in product launches & preparation of marketing plan. Plan & manage business strategies. Meet sales targets & quotas. Develop consulting service/ product according to market needs. Co-ordi nate activities of sales team. Monitor budget achievement. Prepare forecasts. Compose written material to advertise prod ucts/services. Interpret how potential market will react to advertising proposal. Produce art & layouts for reproduction in print/electronic media. Organise & purchase advertising space on print/electronic media. Liaise between clients & media owners. Service existing clients. Device & coordinate advertising campaigns & strategies. -

MIN. SALARY MYR 700 (South) 800 (Central) 800 (South) 1500 (Central) 1200 (South) 1600 (Central) 1200 (South) 1700 (Central) 1200 (South) 1800 (Central) 1800 (South) 2200 (Central)

MAX. SALARY MYR 1100 (South) 1500 (Central) 1500 (South) 2500 (Central) 1800 (South) 2500 (Central) 1800 (South) 2300 (Central) 2400 (South) 2500 (Central) 2500 (South) 2800 (Central)

SALES & MARKETING

Promoter/ Retail Assistant Customer Service Executive Market Researcher Sales Co-ordinator Sales Executive Marketing Executive

Diploma/Degree SPM SPM/Diploma/ Degree Diploma / Degree

2-4 2-3 2-3 2-4

PR Manager

Degree

4-6

3500 (Central)

5000 (Central)

Advertising Manager

Higher Diploma/ Degree

4-5

3500 (Central)

5000 (Central)

Brand/Product Manager Marketing Manager

Higher Diploma/ Degree Higher Diploma/ Degree

3-4

3800 (Central)

5000 (Central)

4-5

3500 (South) 4500 (Central)

5000 (South) 6000 (Central)

Sales Manager

Degree

4-5

4000 (Southern & Central)

6000 (Southern & Central)

ADVERTISING
Copywriter STPM/Certi cate/ Diploma/Degree Graphic Certi cate/Diploma 2-3 2000 (Central) 2800 (Central)

Graphic Designer Media Planner

2-4 2-3

2000 (Central) 2400 (Central)

3000 (Central) 3000 (Central)

Diploma/Degree

Advertising Account Executive

Diploma/Degree

1-3

2200 (Central)

3000 (Central)

KELLY SERVICES

SALARY GUIDE 2007 I

HUMAN RESOURCES
HR has increasingly played a more strategic and business partner role in organizations. Retention, career development, competitive compensation and benefits are some of the areas critical to many organizations today for attracting and retaining good talent. Through this dynamic evolution, we will see greater opportunities for HR practitioners in the attraction, retention and development areas. All HR practitioners will need to strengthen their knowledge particularly in these fields.

POSITION

QUALIFICATION SPM/Certi cate Diploma / Degree

YEARS 2 2-3

JOB DESCRIPTION General HR admin duties. Maintenance of leave/medical records. Co-ordinate interviews. Conduct company training programmes. Knowledgeable of commonly used concepts, practices & procedures. Conduct recruitment & employment of sta . Handles bene ts & compensation. Design, plan & implement HR policies & proce dures. In charge of recruitment, salary & sta bene ts. Performance evaluation. Determine & enforce government regulations. Supervise team of HR executives. Conduct recruitment. Handle bene ts, per formance evaluation, supervise team of HR assistants. -

MIN. SALARY MYR 850 (South) 1100 (Central) 2000 (Southern & Central) 2200 (South) 2500 (Central) 4000 (Southern & Central)

MAX. SALARY MYR (Southern & Central) 3500 (South) 3000 (Central) 3500 (Southern & Central) 5000 (South) 6000 (Central)

HUMAN RESOURCES
HR Clerk /Assistant Training Executive

HR Of cer/Executive HR Manager

Diploma/Degree Diploma/Degree

3-4 4-5

Recruitment Manager

Diploma/Degree

2-3

2500 (South) 3000 (Central)

3500 (South) 4000 (Central)

LOGISTICS & WAREHOUSING

Logistics continue to be a key success factor for a company to gain competitive advantage. There is potential growth for 3PLs as more companies move towards out-sourcing this function in anticipation of cost and time reduction and increased geographical coverage. The challenges for Logistics companies are to attract, manage and groom talents who will drive growth in this competitive and growing market.

POSITION

QUALIFICATION PMR/SPM SPM/Certi cate

YEARS 1-3 1-3

JOB DESCRIPTION Basic warehouse operations. Receive, unpack, check & store goods. Fill requisitions & orders. Assemble orders & prepare goods for shipment. Complete shipping reports/ documentation. Co-ordinate shipping operations & ensure proper documentation. Plan cargo schedules. Organize receiving, storing & sending out of goods to suppliers. Manage of ce operations & sta . Ensure quantity & quality of goods are checked. Manage all warehouse activities. Manage ordering & distribution of goods. Ensure timely deliveries to maximize sales.

MIN. SALARY MYR 800 (Southern) 1000 (Central)

MAX. SALARY MYR 1200 (Southern) 1500 (Central)

HUMAN RESOURCES
Warehouse/Store Assistant Shipping Assistant

Operations Executive Shipping Supervisor

Diploma/Degree Diploma/Degree

2-3 4-5

1200 (South) 1500 (Central) 1800 (Central)

2500 (Southern & Central) 2300 (Central)

Warehouse Manager Assistant Distribution Manager

Diploma/Degree Degree

4-5 4-5

3000 (South) 3500 (Central) 3800 (South) 3500 (Central)

5000 (South) 4500 (Central) 5000 (South) 4500 (Central)

KELLY SERVICES

SALARY GUIDE 2007 I

INFORMATION TECHNOLOGY
We saw a surge in IT salaries in 2005 of about 8-10% over the previous year and this was a direct result of an economic turnaround. 2006 was a good year in general for IT employment with more IT jobs and lesser unemployment. However in 2006 the salary increase was almost flat. Rising employee cost was kept in check partly due to a good supply of IT manpower from overseas and this has allowed Malaysia to remain competitive as a business destination for more companies. Though permanent employment remained popular in 2006 for IT workers, contract or project based employment has gained momentum and has found favour with employers who like the flexibility as well as IT professionals who seek new challenges and exposure. The newly introduced Personal Employment Pass scheme should also help make contracting a more popular option for IT workers.
POSITION IT Executive QUALIFICATION Higher Diploma/ Degree YEARS 2 JOB DESCRIPTION Maintain suf cient, standard & reliable sys tems & infrastructure to ensure e ective & ef cient operations. Implement IT procedures & processes to ensure maximum data protec tion/security. Provide implementation & administration involving LAN, WAN & dial up connectivity, rewall, reverse proxy & technical support. Responsible for systems development of ap plications in the company. MIN. SALARY MYR C 2500 N/S 2200 MAX. SALARY MYR 2800 2600

INFORMATION TECHNOLOGY

IT Administrator

Diploma/Degree

1-2

C 2500 N/S 2200 C 2500 N/S 2200 C 2500 N/S 2200

3000 2600 3000 2600 3500 (Central) 3000 (South)

Programmer Help Desk Analyst

Degree Degree

1-2 2-3

Remotely troubleshoot problems via email/ telephone through taking over the Control Users terminals via LAN/WAN connections. Plan, coordinate & support business processes, systems & end-users. Handle phone-in prob lems & escalation of problems. Familiar with software development life cycles. Possess skills in application design. Prepare program speci cations, coding/docu mentation & testing. Design, code & test programs to support the Application Systems Development plan. Develop innovative web-based design applica tion & content management Provide system design & consultancy to customers. Respond to requests for technical queries & support. Conduct technical training to customers & IT administrators. Implement customer speci c projects. Work closely with internal & external sta . Perform requirements de nition, implementation & testing. Usage of GUI tools. Perform systems feasibility studies, analysis & design to meet user requirements & applica tion. Work closely with engineers & technical support to resolve customer issues. Provide technical application support to users. Responsible for administration & technical maintenance of the companys distributed database system. Administrate & operate LAN & WAN net works, system management & hardware support. -

Systems Programmer

Degree

2500 (Central & Southern) 2500 (C, S) 2500 2500 (C) 2000 (S)

3500 (Central) 4500 (Southern)

Analyst Programmer Web Designer Systems Engineer

Degree Degree Degree

2 2 2-3

3500 (C) 4500 (S) 3500 3500 (C) 4000 (S)

Software Engineer

Degree

2-3

3000

3500

Systems Analyst

Degree

3-5

3500 (C) 3000 (S)

6000

Database Administrator Network Administrator

Degree

2-3

3500 (C, S)

5500

Degree

2-3

3500

7500

KELLY SERVICES

SALARY GUIDE 2007 I

INFORMATION TECHNOLOGY
We saw a surge in IT salariesQUALIFICATION8-10% over the year in general for IT in 2005 of about POSITION YEARS JOB DESCRIPTION
MIN. SALARY MYR 3500 (C) 2500 (S) MAX. SALARY MYR 5000 (C, S)

INFORMATION TECHNOLOGY
Account Manager Degree 3-4 Responsible for achievement of sales & rev enue target. Strong initiative to collaborate with network & solution providers & alliances to meet business objectives set. E ective & ef cient tracking of problems & changes. Continuity of ownership & documen tation of IT operational problems from occur rence to resolution, including post resolution analysis. Provide solutions to IT related service problems. Troubleshoot & assist the organization in any IT matters or problems. In tune with all the new IT developments in the required elds. Commercially aware of customers needs. Possess the acumen necessary to grow sustain able & pro table business. A strong intellect capable of grasping & clearly communicating complex business & technology concepts. Plan, direct & execute project management activities for an area/division. Monitor prog ress against schedule & project budget. May allocate or assist in the allocation of appropri ate resources to deliver project results. Planning, managing and controlling the operational activities (including trucking and warehousing). Manage IT projects. Provide user applications and technical support. Responsible for selling products and services to businesses and personal users. Sales are generated by receiving and making return calls to customers. Responsible for developing account pipelines and driving sales or product portfolio carried by the company via targeted partners. Troubleshoot and resolve customers technical issues. Update the database with customer de tails on each call. E ectively escalate technical issues to more senior-level support. Design Websphere applications. Design ap plication and produce related design docu mentation. Provide training to internal and external sta . To provide and roll out application support on SAP system. Maintenance of comprehensive and accurate documentation and services that conforms fully with established policies, stan dards, procedures and guidelines. Service reviews. Management and coordina tion of service lines. Customer relationship management. Basic infrastructure/technical knowledge. -

Technical Consultant

Degree

2-3

3500

5000

IT Manager

Degree

4-6

4000

6000

Business Develop ment Manager

Degree

3-4

4500

6000

Project Manager

Degree

3-5

5000

8000

Logistics Manager

Degree

3-5

4500

6500

Inside Sales Specialists

Degree

2-3

2500 KITR 2500

4500

Channel Sales Specialist Helpdesk tech support (foreign languages) Websphere Application Developer IT Trainers SAP Consultants

Degree

2-3

2500

4500 4500 6000

Degree

2-3

3000

Degree

3-5

3500

6500

Degree Degree

2-3 3-5

3000 4000 4500

5000 7500

Service Delivery Manager

Degree

4-6

7500

KELLY SERVICES

SALARY GUIDE 2007 I

INFORMATION TECHNOLOGY
We saw a surge in IT salaries in 2005 of about 8-10% over the previous year and this was a direct result of an economic turnaround. 2006 was a good year in general for IT POSITION QUALIFICATION YEARS JOB DESCRIPTION MIN. SALARY MAX. SALARY

INFORMATION TECHNOLOGY
IT Procurement Specialist Degree 2-4 Perform supplier process assurance & liaise with supplier to resolve quality issues. Solve daily issues such as costing, inventory adjust ments, etc. Selling solutions to customers. Building pipe lines for the company. Generate revenue via software sales. Maintain good relationship with customers. Provide quality management support to clients through the integration of major ele ments of the supply chain. Also to provide total logistics management. Responsible for implementing, maintaining and enhancing test plans, test scripts, and test methodologies that ensure exhaustive testing of all assigned in-house infrastructure soft ware systems & processes. Responsible for the review, coordination, com munication and documentation of problems and changes in all systems. System account administration, access object maintenance and administration. -

MYR 3000

MYR 5500

Software Sales Manager

Degree

2-5

3500 (C) 3000 (S)

6000 (C, S)

Supply Chain Manager

Degree

3-5

3500 (C, S)

6000 (C) 7000 (S)

Quality Assurance Specialist

Degree

3-5

3500

5500

Problem & Change Management Specialist Security Analyst

Degree

3-5

4500

7500

Degree

3-5

4500

7500

ENGINEERING & TECHNICAL

The outlook for 2007 in the Engineering sector looks promising with many prominent MNCs setting up new operations in Malaysia. The Electronics Industry will remain the Number 1 employer followed by the Chemicals Industry. The demand for engineers is expected to be higher than 2006. The challenge for the employers is to compete with other companies in attracting these talents and retain them.
POSITION QUALIFICATION Diploma/Degree YEARS 1-3 JOB DESCRIPTION MYR Prepare drawings, estimates & plans. Liaise with builders, contractors & government bod ies. Supervise work at construction site. Interpret building plans & organise projects. Implement regulations & codes of practice. Monitor com pliance. Co-ordinate workers. Inspect machines, equipment & workplaces for safety issues. Implement safer work practices. Investigate & write reports. Examine building to ensure they meet all standards of presentation & quality. Take corrective action if necessary. Analyse quality assurance data. Make recommendations for improvement. Train & assist workers to carry out their quality control functions. Compile reports. Prepare cost estimates & plans. Audit projects. Manage construction costs. Administer con struction contracts. MIN. SALARY MYR 1500 (Central) MAX. SALARY 2400 (Central)

CONSTRUCTION
Draughtsperson

Site Supervisor

Certi cate/ Diploma

2-3

2000 (Central) 2200

2500 (Central)

Safety Inspector

Safety Certi cate/ Diploma Degree

2-3

3000 (Central)

QA Inspector

4-5

2500

4000

Quantity Surveyor

Degree

3-4

2500 (Central)

3800 (Central)

KELLY SERVICES

SALARY GUIDE 2007 I

ENGINEERING & TECHNICAL

POSITION QUALIFICATION Technical Diploma YEARS 1-3 JOB DESCRIPTION Involve in planning, design, maintenance & production. Assist engineers in research, design, manufac ture, operation & maintenance. Electronics engineering technicians may work under the direction of electronics engineer, technologists & associates in all stages of planning, design, maintenance and production Evaluate, recommend & implement automat ed test tools & strategies. Write, implement & report status for system test cases. Analyse test cases & provide regular progress reports. Provide technical sales support & technical solutions. Identify customers needs & sales opportunities. Plan, design & direct civil engineering proj ects. Analyse reports, maps, drawings & other data to design project. Research, plan & design mechanical products & systems. Design products & systems related to mechanical engineering. Design equipment & develop processes for manufacturing chemicals. Conduct research to develop new & improved chemical manufac turing processes. Perform product engineering development & product suppoort activities. Liaise with other departments, i.e. quality, operations, mar keting, testing, etc. & external customers & suppliers. Provide servicing for products. Ensure perfor mance. Provide training on product mainte nance. Responsible for quality & performance of equipment/technology. Oversee equipment maintenance & repair. Improve procedures & update equipment/technology. Generate revenue towards territory objec tives and continuously ensure quality business generation. Develop new business and determine customer needs. Providing best service solutions. To carry out assembly, debugging and testing of automation and modules/tool assembly and debugging. To install completed system or upgrade old system to current specs. Able to read, write and create Electronic/ Mechanical hardware documentation. To carry out prod uct inspection. To carry out R&D on new technologies. De velop Thermal Spray and Precision Cleaning technology. MIN. SALARY MYR 850 (Central) 1200 (North)) 1200 (Central) 1200 (South) 1400 (Nort) MAX. SALARY MYR 1500 (Southern) 1700 (Central) 1500 (Northern) 1800 (Northern, Central & South ern)

TECHNICAL
Electrical Technician

Technician

Technical Diploma

1-2

Test Engineer

Technical Diploma/Degree

1-2

2000

3500

Sales Engineer

Technical Diploma/Degree Engineering Degree Engineering Degree Engineering Degree

3-4

2400

3200 (Southern & Northern) 3600 (Central) 4000 (Northern & Central) 5000 (Southern) 4000 (N, C) 4500 (Southern) 4000

Civil Engineer

3-4

2500

Mechanical Engineer

3-4

2500 (Northern & Central) 2200 (South) 2500 2500

Chemical Engineer

3-4

Product Engineer

Engineering Degree

3-4

4000

Service Engineer

Engineering Degree Technical Diplo ma/Degree

2-3

2500

4000

Technical Manager

4-5

4000

5000

Territory Manager

Degree/Diploma

1-2

2000

3500

Assembly Engineer

Diploma (Electro Mechanical)

2-3

2000

2500

3000 (Northern & Central 5000 (Northern & Central)

R&D Engineer

Diploma/Degree (Electronics/Me chanical)

2-3

KELLY SERVICES

SALARY GUIDE 2007 I 10

About Kelly Services

Kelly Services, Inc. is a Fortune 500 global company with 60 years experience in o ering staf ng solutions that include temporary staf ng services, sta leasing, outsourcing, vendor on-site and full-time placement. Kelly owns and operates a network of of ces across Asia Paci c, Europe and the Americas. For more information, visit www.kellyservices.com A Company of Specialists in Singapore Kelly Services has constantly evolved to meet the changing needs of the workplace across various industries; Banking & Finance Call Centre Engineering Exhibition & Promotions Healthcare Hospitality Industrial Information Technology Marketing & Retail Of ce Scienti c

About Kelly Information Technology Resources

Kelly IT Resources is a leading provider of staf ng solutions and services to the technology sector. Our services include executive search, advertised selection, permanent and contract IT recruitment. We are a part of Kelly Services, a Fortune 500-listed company and a global staf ng indus try le a de r with of c e s a c ros s A s ia P a c i c , E urope a nd A me ric a . For more information, visit www.kellyit.com

About Kelly Engineering Resources

Kelly Engineering Resources, a business unit of Kelly Services, has for more than 40 years focused on providing staf ng and placement services to a broad spectrum of industries, including aerospace, civil/structural, chemical, electrical/Instrumentation, electronics, environmental, facilities and plant maintenance, manufacturing, marine, mechanical petroleum, pharmaceutical, quality and telecommunications. Kelly Engineering Resources o ers specialised staf ng services, including permanent, contract, temporary, onsite and outsourcing. For more information, visit www.kellyengineering.com

About Kelly Selection

Kelly Selection specializes in providing permanent placement solutions in the executive, mid-level management and specialist band. Talented professionals have discovered Kelly Selection as a resource for career opportunities. We have access to high-calibre candidates from a wide range of industry sectors in the sphere of Accounting, Banking and Finance, Call Centre, Engineering, Events & Exhibitions, Hospitality, Human Resources, Information Technology, Light Industrial, Marketing & Retail, O ce Management & Administration, Operations (Production & Logistics), Scienti c, Sales, Shipping and Telecommunications. For more information, visit www. kellyservices.com.my

Kuala Lumpur Branch Lot 13.02 13th Floor MCB Plaza 6 Changkat Raja Chulan Kuala Lumpur 50200 Tel: (60) 3 2078 8833 Fax: (60) 3 2070 4740 E-mail: kl@kellyservices.com.my Call Centre Branch Lot 17.01 17th Floor MCB Plaza 6 Changkat Raja Chulan Kuala Lumpur 50200 Tel: (60) 3 2072 9118 Fax: (60) 3 2031 6887 E-mail: callcentre@kellyservices.com.my Cyberjaya Branch Suite 3-2 Third Floor, Block 2330 Jalan Usahawan Century Square Cyberjaya 63000 Tel: (60) 3 8319 2993 Fax: (60) 3 8318 9223 E-mail: cyberjaya@kellyservices.com.my Johor Bahru Branch Suite 10.12 Level 10 Johor Bahru City Square Jalan Wong Ah Fook Johor Bahru 80000 Johor Darul Takzim Tel: (60) 7 227 2698 Fax (60) 7 227 2663 E-mail: jb@kellyservices.com.my Melaka Branch 35, Jalan Melaka Raya 11 Taman Melaka Raya Melaka 75000 Tel: (60) 6 282 8826 Fax: (60) 6 282 9218 Email: melaka@kellyservices.com.my

Penang Branch 1-2-21 Krystal Point II Jalan Tun Dr Awang Lebuh Bukit Kecil Enam 11900 Sg. Nibong Penang Tel: (60) 4 641 1613 Fax : (60) 4 642 8803 Email: penang@kellyservices.com.my Penang Branch 1-2-9 Krystal Point Corporate Park Jalan Tun Dr Awang Lebuh Bukit Kecil Enam 11900 Sg. Nibong Penang Tel: (60) 4 641 3033 Fax : (60) 4 641 3099 Email: penang2@kellyservices.com.my Petaling Jaya Branch Suite 1302 Level 13 PJ Tower Amcorp Trade Centre No. 18 Persiaran Barat 46200 Petaling Jaya Tel: (60) 3 7956 4966 Fax: (60) 3 7956 1592 Email: pj@kellyservices.com.my Subang Jaya Branch No 46 Ground Floor Jalan SS15/4D Subang Jaya Selangor Darul Ehsan 47500 Tel: (60) 3 5880 7868 Fax: (60) 3 5880 6968 Email: sj@kellyservices.com.my Kelly IT Resources Lot 17.01 17th Floor MCB Plaza 6 Changkat Raja Chulan Kuala Lumpur 50200 Tel: (60) 3 2031 1803 Fax: (60) 3 2031 2331 E-mail: info@kellyit.com.my

Kelly IT Resources - Penang Branch 1-2-20 Krystal Point Corporate Park Jalan Tun Dr Awang Lebuh Bukit Kecil Enam 11900 Sg. Nibong Penang Tel: (60) 4 642 9663 Fax: (60) 4 642 9392 E-mail: png@kellyit.com.my Kelly Selection Branch Lot 13.02 13th Floor MCB Plaza 6 Changkat Raja Chulan Kuala Lumpur 50200 Tel: (60) 3 2078 8833 Fax: (60) 3 2070 4740 E-mail: kellyselection@kellyservices.com.my Kelly Engineering Resources Lot 17.01 17th Floor MCB Plaza 6 Changkat Raja Chulan Kuala Lumpur 50200 Tel: (60) 3 2078 8832 Fax: (60) 3 2031 2331 E-mail: info@kellyengineering.com.my BTI Consultants Level 32.1 Menara Standard Chartered 30 Jalan Sultan Ismail Kuala Lumpur 50250 Tel: (60) 3 2143 3898 Fax: (60) 3 2143 3989 E-mail: infokl@bticonsultants.com

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