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Conference Handbook.




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CROA Conference 2010

The Annual

Let’s get social
Advocacy, Rights and Participation with a digital edge October 13th - 14th - Manchester Thistle Hotel

Conference Handbook

Conference Handbook.QXD



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.................................................................................... 13-16 Biographies: Facilitators ...... 11 Biographies: Presenters ......... please don’t be mad............ due to forces beyond our control.............................. 10 Open Space Session .................................................... 5 Programme Day 2 .............. 4 Programme Day 1 ....................................................... 17-19 Please note that sometimes........................................................................................................................................................................................... 7 The Digital Zone .... 7 CROA Members Online ............. If this happens............................................................................. just enjoy the unexpected................................................Conference Handbook............... 3 ...................................................................... 6 Make It Social ....................................QXD 8/10/10 11:59 Page 3 Contents Page Welcome .... 8 Capturing the Buzz with Social Reporting .................... 9 Twitter: How to Tweet It and Track It ...... we may have to make late changes to the programme......................

• Use twitter and mark your tweets with #croa – they will then appear in real time on our tweet feed in the main room. Here’s how you can get involved: • Sit and absorb what’s happening • Visit the Digital Zone and ask for something to do • Offer yourself for interviewing by a social reporter • Join CROA Members Online (at the digizone or on your own laptop) where you can: • Watch exclusive speaker interviews • Replay the action • Comment in the forum • Start your own conference blog • Post photos of the event • • • • • Welcome to this year’s CROA Conference. get your hands dirty. Just get chatting and tweeting! Notice of Change of Etiquette: It’s fine to be texting (one way of tweeting) or using a laptop during speeches and presentations. 4 .Conference Handbook. when the conference is done. we’ve also got a jam packed programme of the usual speakers and workshops. For more help with using twitter see page 10. Hopefully you’ve arrived ready to try out a few new things because we’ll be giving you a lot of choice over how you interact with the conference happenings.QXD 8/10/10 11:59 Page 4 Welcome Now that you’re here. we hope you’ll go away feeling more connected. let’s get social. We’re really glad you could make it. speak out and have an experience. more a part of CROA and with some exciting ideas and inspiration for your working practice. For the last two months the CROA team has been working hard to create an event that’s going to be a little bit different. Some of them have an underlying digital participation theme but in the main we’re trying to offer you topics covering the following: • • • • • • Rights Advocacy Participation Communication The value of what we do The new government As the conference progresses. We encourage you to dive in. Then. we’d love to be hearing your views on all of the above and anything else you want to talk about. Offer a workshop during the open space session Ask to borrow a laptop for a session to track what’s happening on twitter/CROA Members Online Tweet a little or a lot using your phone or laptop Ask a social reporter to be shown how to live blog Visit the conference newsdesk in the digizone and tell them your views/news! Of course.

40 11. Marketplace. Twitter networking.30 9.Enabling Choice and Decision Making when working with children & young people with profound disabilities 11.45 19.45 15.00 Registration Welcome/Chair’s Intro – Debi Morgan.a dynamic.20 14. participant-led.45 17. Live polls. Steve Percival . Vinyl Spinning CROs + bar 5 . multi-workshop event AGM – share a glass of wine.30 ‘til late Lunch Steve Percival – The Power of Making a Complaint Yvonne Anderson – Puzzledout.20 2.00 20.40 13. Newsdesk.05 16.Wales: benevolent land of advocacy and children’s rights Martin Coyle – Advocacy under the new Government Refreshment Break Workshops 1. Helen Johnson .Conference Handbook.QXD 8/10/10 11:59 Page 5 CROA Conference 2010 The Annual Let’s get social Advocacy. CROA online sign up.45 10. Rights and Participation with a digital edge Happening all day: Social reporting.40 14. toast CROA and nominate your management committe.Best practice in working with children and young people in the Asylum System 3.00 14.00 9. Roger Morgan – Children on Rights & Responsibilities: the findings Refreshment Break Open Space Session . Mike Lindsay . Social media support Day 1: October 13th 9. Tech corner.Advocacy and Complaints The New CAMHS Online Participation Tool Dr. Live blogs. Dr. Martin Goodwin .20 10.Rapport: The ‘X’ factor 12. Dinner Pop Quiz. Barnardo’s Tim Davies – Capturing the Conference Buzz immediately followed by Bill Badham – RightSpace: What’s changed in 13 years of participation? Sean O’Neill .

55 14.30 11. Marketplace.00 .Working with Young Trainers 11. Live blogs. Dr.QXD 8/10/10 11:59 Page 6 CROA Conference 2010 The Annual Let’s get social Advocacy. Captured… • Key Messages Video Report by Tim Davies • Open Space workshops on emerging key themes • Closing: Social media.Conference Handbook. Triangle .Advocacy as an exciting. 6 10. CROA online sign up.35 13.The VIK: campaigning for emotional wellbeing for all young people Tim Loughton ‘Proposed government policy. Jane Menday .00 9.00 Registration Debi Morgan/Tim Davies: Reports from Day 1 Jane Bostock . Feel inspired again. radical and constantly developing way of working 3. Live polls.Demonstrating the value of advocacy to commissioners 4.25 Lunch ARTiculation Buddies – ‘My Generation’ (live performance) Kieron Kirkland . Rights and Participation with a digital edge Happening all day: Social reporting.30 10. saving ££’s and staying strong Leave inspired.3 Way Street: managing communication with young people when another adult is present 12.45 16.Infocow: rights.20 13. Jane Boylan .00 14. Twitter networking. entitlements and where to find them online Carolyne Willow . initiatives support for looked after young people and care leavers’ including Q&A Session with members of Manchester CICC Refreshment Break Workshops 1. Martin Coyle .Children’s Rights Tour 2010 Refreshment Break The Buzz. Jane Dalrymple & Dr. Newsdesk.20 13. Tech corner. Replay the action at CROA Members Online. Social media support Day 2: October 14th 9.15 2.

We’ll be gathering interviews with speakers.QXD 8/10/10 11:59 Page 7 The focus at this year’s CROA Conference: Make it Social Here in Manchester we’re particularly interested in: • Sharing the conference . This site will be populated with material from the conference as it progresses. chat. We’ll be using a formal network platform (see below). photos.creating an online space for communication and collaboration between CROA members and friends. and in future weeks. slides and vox-pop interviews. get informed and track all CROA events and happenings. • Building a network . but also supporting the development of informal networks using tools like Twitter.Conference Handbook. We?ll also explore some live-blogging tools to offer those not at the event the ability to connect live to some sessions.with those who couldn’t make it here. and from the conversations over coffee around the event. and writing up key learning so that people connecting to the conference this week. 7 . via the Internet can access learning from both the formal workshops. CROA Members Online Open 24/7 An online space for CROA Members to share. We encourage you to join up at the Digizone and interact with it throughout the conference.

This area is open to all delegates to drop in. Come here to find out and to share what’s happening both on and under the surface of the conference. • The Conference Newsdesk. Find out what happened in the bits you missed! • A new CROA networking site. have a browse and meet Tim. • Live polls – gathering your opinions together at the end of the conference 8 . Share your thoughts and views with other delegates live (and on your phone). Scott and the rest of the team. • Social Media Surgery – troubleshooting assistance to help you address and overcome some of the challenges of using social media in your work with young people. Sign up to CROA Members Online at www. • Live blogging – real-time blog and comment from conference reporters on what’s happening right now • Speaker interviews – post-match interviews with speakers and key workshop facilitators.QXD 8/10/10 11:59 Page 8 The Digital Zone Open daily 9 ‘til late The home of the conference newsdesk and the working hub of our social reporting team. The laptops are internet enabled and free to borrow for a before or during the event and let us know what you think! • Twitter network – help with using twitter and joining the conference twitter network. or even to use just to check your email.Conference Handbook.croamembersforum. We’re trying Ning out to see if it meets your needs.

Conference Handbook. in their own words. the process generally involves three key stages: 9 Social Reporting & Youth Engagement We are using Social Reporting as a way to share the CROA Conference. or at an event. Social reporting might involve: • Writing blog posts or live blogging from a meeting. • Campaigning for change – making sure decision makers can hear the authentic voice of children and young people.discussing the media recorded during research and using the editing process as an opportunity to reflect on what it means.QXD 8/10/10 11:59 Page 9 Capturing the Buzz with Social Reporting: Ongoing and open to All What is social reporting? Social reporting (sometimes called digital reporting) uses digital media to capture conversations. Instead. information. Whichever media tools you use. • Finding the slides and presentations from a workshop and posting them online. • Providing your own reflections on particular themes of conversation you have found interesting. Capture Media Put it Online Share it . ideas. but who can still engage via the Internet. or a discussion. to share their own views. • Exploring ideas . and the people who support them. it can be about: • Bridging the gap between people who are at an event/on the ground in a community. • Sharing short updates on Twitter. and different voices from a community or from an event. on what has been going on. it?s important to remember that social reporting is not about creating a formal report. and you will need to find which style works best for you. It can be part of: • Researching an issue – interviewing people and gathering media to find out facts and opinion on a particular issue. event. • Sharing insights. and whatever your social reporting style. and important conversations from an event or community. • Taking photos of an event. There are many different styles of social reporting. but it can be a powerful way to engage children and young people in creating change. • Carrying out short video interviews or audio interviews around a local community. or sharing photos of flip-charts and notes from discussions. However. and those who are not. • Helping people in a community.

You can do this through the Twitter website at http://search. set up one column to show everything on Twitter posted recently with the tag ‘#croa’ included in it. Once you have signed up. you will need to create a Twitter account to make the best use of it.Conference Handbook. and or http://is. Mac. let other members of the social reporting team know your Twitter name. Joe and the social reporting team Twitter is a great tool for interacting with the conference.twitter. We’ll help you to get this set up – just ask Scott or Tim in the to sign up. • To reply to someone include ‘@theirname’ at the start of your message. #croa). Set up The simplest way to tweet is via SMS. 10 . and find out theirs so you can ‘follow’ them. Scott. Sign up If you do not already have one.and many help you upload video clips or photos and attach those to your tweets. which is available for PC. • Keep track of conversations that other people are having about the meeting or workshop. Scott. Joe and the social reporting team Assistance available from Tim. which otherwise wouldn?t fit into a message on their own . Copy the message and include “RT @authorsname” at the start before sending it. and you can set up columns to follow particular Whatever application you use.twitter.QXD 8/10/10 11:59 Page 10 Twitter: Track it and Tweet It Open 24/ 7 Assistance available from Tim. • To share a message wider you can ‘Retweet’ it. It can help to have a Twitter application on your computer or on your Twitter tips • Click the names of people who send interesting tweets and then ‘follow’ them to get all their updates (you can always unfollow people later). TweetDeck shows messages you are following in columns. Visit http:// www. For example. • Share links to media and reports you have just uploaded to the Internet. You can manually shorten addresses if you are not using an application by going to http://tinyurl. make sure you have a way of following all the recent messages with key tags in them (e. You can use Twitter to: • Share short updates from workshops and meetings (Twitter limits messages to 140 characters). One of the best is TweetDeck. Twitter applications will also help shorten long web addresses.

Will this be a problem? What if no one steps forward to offer a session? What if people propose sessions that are unrelated to the theme? What if someone proposes a session that's outrageous or taboo? .Conference Handbook.45 pm If you’ve not taken part in an open space session before then here’s a little background info… An Open Space session is a participant led event in which people discuss issues of heartfelt concern. They need two things: passion and responsibility. In the entire history of Open Space this has never happened. and there's little likelihood of it ever occurring in the future. share ideas. reach agreement or come to conclusions on the best way forward. 11 How can I make sure that certain topics get discussed? Many of the participants will have no experience of facilitating meetings. Participation in an Open Space session is voluntary whenever possible. If you are tempted to use ‘plants’ to propose pre-arranged topics. 1 2 3 Whoever comes are the right people Whenever it starts is the right time Whatever happens is the only thing that could Participation is voluntary. regardless of their level of facilitation experience. pool their knowledge. and by whom? What theories is it based on? The size of the group is limited only by capacity of venue. at any time. What do participants need in order to make the most of an Open Space meeting? What are the principles that make Open Space work? What is The Law of Two Feet? The Law of Two Feet (also known as The Law of Mobility) states that if.4. Most organisations have family secrets and undiscussible issues. Trust the process. If a ‘Space Invader’ should try to hijack the proceedings the facilitator will gently intervene. The lower limit is around 12 people. Open Space provides a safe space for these to be brought into the open and discussed in a mature way. It was developed in 1985 by Harrison Owen. Session convenors will almost always rise to the challenge and do a good job. It is rarely a make-or-break issue. you find yourself in a situation where you are neither learning nor contributing. Inspiration doesn't recognise timetables. remember there’s no guarantee that anyone will want to discuss these topics. Let go of your expectations.QXD 8/10/10 11:59 Page 11 Open Space Session Oct 13th 3:00 . and informed by Native American traditions and the field of myth and ritual. so either let go of your expectations or don't use Open Space. What are the minimum and maximum numbers of participants? When was Open Space invented. People will only attend any session if they think it is a worthwhile use of their time. Self management is a key feature of the Open Space approach. for the Third International Symposium on Organisation Transformation. You can't. Harrison Owen was inspired by the workings of tribal communities in Africa. Open Space isn’t really based on any theories. it is your responsibility to use The Law of Two Feet to take yourself to some more productive place. an American organisational consultant. One of the largest Open Space meetings to date had 1000 participants.

E is a community interest company (CIC). D.C.C.disabilitydice.E services include: • • • • • Training Consultancy Advocacy pARTicipation Products We fund our advocacy and participation work with disabled children and young people by generating income through providing training.Conference Handbook. consultancy and 12 .C.E provides training and development opportunities focusing on working with Disabled Children and Young info@disabilitydice.QXD 8/10/10 11:59 Page 12 D.I. We specialise in working with children and young people who have Severe. 0121 2123039 www. Profound and Complex Needs including

He is responsible for facilitating the All Wales Advocacy Providers Group and was instrumental in setting up the All Wales Advocacy Practitioners Network.QXD 8/10/10 11:59 Page 13 Presenters Bill Badham Co-Director. RightSpace: What’s changed in 13 years of participation? RightSpace is a partnership with Investing in Children and De Montfort University to create a space of dialogue on children and young people’s human rights and participation at a time of massive political and policy Sean is a Policy Director for Children in Wales. Martin was responsible for developing the Quality Performance Mark (QPM). an advocacy worker. Action for Advocacy Twitter ID: @Action4Advocacy Website: www. having previously held a number of other posts within the same I have been campaigning for 30 years for children and young people’s rights to speak out. given all the external challenges which are serving to frustrate the pace of change. organisational change and the effective use of social technologies. the UK’s only advocacy specific quality mark.childreninwales. the Welsh Assembly Government outlined its new vision for the development.Conference Handbook. Martin Coyle Deputy Chief Executive. Sean is a trustee of the UK Campaign to End Child Poverty and Funky Dragon – the Wales Children and Young People’s Assembly. be heard and treated with respect and get a better deal in their communities. campaigning.actionforadvocacy. young researchers. including as a housing resettlement officer. looked-after children and child commissioning and delivery of advocacy services across Wales. We’ll take in a few short video clips along the way. Sean has worked in a number of posts in different sectors. holding on and moving forward and participation and change. Practical Participation Twitter ID: @billbadham Website: www. Wales: benevolent land of advocacy and children’s rights In 2007.practicalparticipation. He has become increasingly involved in researching outcomes focused monitoring and other means of helping the sector to demonstrate its worth to other stakeholders. Sean O’Neill Policy Director Children in Wales Website: Martin has been in the advocacy sector since 2001 and joined Action for Advocacy in 2006. children’s rights. 13 . community building. This presentation will outline both that vision and pass comment on the progress that’s been firmly placing that vision within a framework of children’s rights. His areas of responsibility include Advocacy. At Practical Participation we work with projects and organisations to promote social justice through participation. With a longstanding interest in the quality and accountability of independent advocacy. Is this vision still the right one in 2010 and how realistic is its delivery. leadership and accountability. Some of the key themes that we’ll explore include children and young people human rights. a research associate and managed a Family Group Conference project. in prison and in local and national decisions.

following the “Be Heard” www. most recently to young people in west London as part of a bespoke programme devised for Afasic. Cernis specialises in the development and improvement of children's Roger is the Children’s Rights Director for England. Puzzledout. Dr. Children on Rights & Responsibilities: the findings Roger will present the findings of a recent consultation with children and young people living away from home on both existing and new rights and responsibilities and an analysis of children’s identification of irreducible and self-evident human with County Durham’s Representational Advocacy Service (RAS) for adults.nyas.rights4me. workforce development. and he remains a consultant for the RAS and a member of CROA. NYAS Twitter ID: @stevepercival Website: www. with national statutory functions to ascertain and report the views of children living away from home or receiving social care Steve has been a representational advocate for over ten years.Conference The Power of Making a Complaint Through anecdotes and case studies. to advise on children’s rights and welfare. The post is hosted by Ofsted. These can be accessed on the children’s website www.rights4me.stevepercival. offering specialist advocacy to children and young people. Roger Morgan Office of the Children’s Rights Director Website: www. change tools. following a career in Yvonne started Cernis in June 2008. He writes and delivers specialist training in advocacy. through information management.QXD 8/10/10 11:59 Page 14 Steve Percival Senior Advocate. Roger is married with two children and four grandchildren. and to identify and raise children’s rights and welfare issues he considers The New CAMHS Online Participation Tool Young people are involved every step of the way in the development of language and communication impairments. supporting children and young people with speech. Cernis has involved around 200 young people across the country and has recently employed three as Young Associates to work more closely on the project. During 2008/09 Steve sat on the Department of Health's national working party for the development of an advocacy award. Yvonne Anderson Managing Director. 14 . an interactive website where children and young people will play their part in changing and developing mental health and emotional well being services. Roger and his team produce a continuing series of Children’s Views reports on the views and concerns of children. having previously been hosted by the National Care Standards Commission and then the Commission for Social Care health and social services. education and young people's participation. Steve will share a tale of how speaking out and making a complaint can make a difference. and for the last five years with NYAS. Cernis Ltd Twitter ID: @puzzledout Website: www.

She has worked in disability inclusion and as Senior participation coordinator at the National Children’s Bureau.youngminds.VIK. University of Warwick and Clare College. Children in Care. We aim to empower and equip our network of young people with confidence and resilience to make real change within the mental health services. I truly believe my symptoms would not have progressed so much. bureaucracy and rules affecting looked after children. initiatives and support for looked after young people and care leavers Tim’s presentation will be followed by a Question and Answer session with members of Manchester's Care 2 Change Council (CICC). and privatisation of care homes. He joined the Shadow Health team in 2001.” VIK YoungMinds VIK is a national participation project that campaigns for better mental health for all using the voices of Young people experiencing Mental health difficulties. He was educated at The Priory School. Jane will co present with a VIK member. Tim Loughton MP East Worthing & Shoreham. He lives in Sussex with his wife Elizabeth.National Participation Manager. delivering and reviewing services and has worked for The Centre For Excellence And Outcomes (C4EO) to involve young people’s feedback as well as delivering projects for Participation works. The VIK: campaigning for emotional wellbeing for all young people “If I had been offered decent and non-judgmental help again from the start. Vetting & Barring. taking on the role of Shadow Minister for Children in 2003 where he remained until May 2010.Conference Handbook. Youth. YoungMinds Lisa Baird . As the Parliamentary under Secretary of State for Children in Families his portfolio of responsibilities includes: Safeguarding and Social Work. Sussex in 1962.timloughton. Parliamentary under Secretary of State for Children in Families Website: Tim was born in Eastbourne. and the Children’s workforce Proposed government policy. Beginning in Human Rights at the Refugee Council on the Kosovan Human Evacuation programme. Lewes. MP’s listening to young people. 15 . Their questions will cover spending cuts. CAFCASS & Family Law. advocate of behalf of young people and support young people’s mental health providers to develop their use of participation in their services. Our national participation team deliver training.QXD 8/10/10 11:59 Page 15 Jane Bostock . Manchester Care 2 Change Council (CICC) Members of the conference’s local Children in Care Council will be running a question and answer session with MP Tim Loughton. National Development at The Medical Foundation For The Care Of Victims Of Torture. They have spent time researching Tim and reading some of his recent speeches. YoungMinds Website: http://www. She has a strong background in young people’s engagement in designing. where he studied classics and Mesopotamian Archaeology. son and two Jane has worked in national voluntary sector services for a number of years.

aged 11 and 7. which is exploring how digital technology can support young people to engage with their rights and entitlements. Carolyne has written and edited a wide range of children's rights publications. 16 . It centres around two annual residential Youth Arts Weekends which are attended by Action for Children young people aged 16-25yrs.Conference Handbook. The project resulted in the development of the Infocow site.QXD 8/10/10 11:59 Page 16 ARTiculation buddies Action for Children Website: www. Children's Rights Tour 2010 Carolyne will summarise key developments in law and policy over the past 12 months which are relevant to the work of children's rights officers and advocates. as well as the Kieron Kirkland’s current work as a learning researcher for Futurelab includes leading the Greater Expectations project. She will highlight the opportunities she sees ahead for strengthening children and young people's rights. Kieron Kirkland Researcher. He has also published work on overcoming barriers to educational innovation and the use of emerging technologies for learning. drama. This will include the Children's Commissioner Review and the forthcoming Freedom Bill. which explored ways digital tools can be used to support young people to become more aware of their rights and young people have the opportunity to sign-up as 'ARTiculation Buddies'. lyric and rap and drumming. including: dance. entitlements and where to find them online Kieron will outline the findings of the Greater Expectations project. Before joining Futurelab he developed and delivered theatre based education programmes as Practitioner-inResidence for Shakespeare's Globe. this means they meet a number of times throughout the year to help devise a piece of drama that they then perform to decision makers at conferences and events. She started her career as a child protection social worker where she helped children establish the Nottinghamshire branch of NAYPIC (National Association of Young People in Care).futurelab. ARTiculation gives young people the opportunity to have their voices heard on issues that are important to them through a range of creative and accessible arts based workshops. Children's Rights Alliance for England Website: www. ran cognitive behavioural programmes for adult and young adult offenders with the Probation Service. visual arts. Futurelab Website: www. She then became a children’s rights officer for looked after children and young ARTiculation is one of Action for Children’s leading arts programmes. ‘My Generation’ The performance is a 15 minute ensemble piece and draws on the ideas and experiences of these young people and over 100 others who attended the Youth Arts Weekends and explored this theme. She has two children. Following the Youth Arts Carolyne has been a children’s rights advocate for over 25 years and became CRAE’s national co-ordinator in and was Chair of CROA for several years. and researching the uses of digital games for learning. Carolyne Willow National Co-ordinator. Infocow: rights.crae. The Buddies then return to the following Youth Arts Weekend as peer mentors.actionforchildren. a web resource designed to practically engage young people with the networks and tools that can help them to realise their rights.

Tim developed Practical Participation into a full time enterprise.disabilitydice. Be prepared to take part in discussion and practical activities. leading to the development of internationally recognised work on youth engagement and social media. Using discussion and exploring the techniques used to establish rapport in the advocacy relationship.E is a community interest company that provides training and development opportunities focusing on working with Disabled Children and Young People. Profound and Complex Needs including Autism. Since then.QXD 8/10/10 11:59 Page 17 Facilitators Tim Davies Co-Director.practicalparticipation. social justice and social technologies for the last 10 years. Philosophy and Economics. after a short time in which he was juggling work with The Martin Goodwin is an experienced practitioner who has 16 years experience in working with children and young people in a range of capacities including management and direct delivery. profound and complex Conference Social Reporting and Open Space Facilitator Tim Davies has been exploring the intersection of youth engagement.I. we’ll take a roller-coaster ride through the foundations and dynamics of rapport. and has been actively exploring a wide range of innovative participation and technology projects. Martin Goodwin Director. we’ll look at the ways it already informs our practice and shapes our ability to effectively represent others. Practical Participation and as the marketing manager of a Fairtrade shop.Conference Steve Percival – see Presenter Listings Rapport: The ‘X’ factor In just over an hour. accord and affinity’. 17 . We specialise in working with children and young people who have Severe. and in 2005 established Practical Participation as an independent limited company supporting youth participation through the effective use of technology. the legislative context for choice making and practical tips and suggestions for enabling choice with all children especially with severe. Tim has been the lead researcher on the Youth Work & Social Networking Project. a ‘relationship defined by whilst also exploring its fundamental role in communication: the interaction of energy between people.C. Tim graduated from Oxford University in 2006 with a BA in Politics. Practical Participation Twitter ID: @timdavies Website: www. Between 2003 and 2006 Tim was a part time trainer and consultant with the NYA. DICE – Disability Inclusion Community Education (CIC) Website: www. and. He is a Certified Trainer (CIPD) who is qualified with a BA Hons in Learning Disability Studies and is currently completing an MA in Youth and Community Development D. Choice & Decision Making This workshop will support you to develop your awareness in barriers to choice making.

radical and constantly developing way of working This workshop will consider advocacy as an exciting. Her research interests include advocacy. advocacy and safeguarding across the UK. This workshop will explore the language of quality. Yet children are often at the margins of communication. She has been the director of a national advocacy service and is involved in teaching and assessing the national advocacy qualification. She has also co-edited Developing Advocacy for Children and Young People. 18 . Participants will be invited to engage in thinking about the way in which advocacy has developed over the last twenty years and the specific impact of e-advocacy more recently. radical and constantly developing way of working.triangle. Jane Boylan . Jane Boylan is co-author of Understanding Advocacy for Children and Young People. Adam worked on the How it Is image vocabulary for children and has advised on several consultations about children with complex health needs. Adam Walker Young Trainer. Communicating with children is often a three way event between you. Martin Coyle – see Presenter Listings Demonstrating the Value of Advocacy There has never been a greater need to demonstrate why advocacy is worth funding well. looked after children and children’s rights. Failure to communicate effectively with children can have serious and sometimes devastating consequences.QXD 8/10/10 11:59 Page 18 Dr. Managing these interactions is an essential skill for everyone working with children. the need for relevant monitoring systems and the ways in which advocacy can show its value to commissioners.Senior Lecturer Keele University Jane Dalrymple is co-author of Understanding Advocacy for Children and Young People. She has published widely on the subject o advocacy in relation to children and young people. Advocacy as an exciting. He also has experience with advocating on children and young people’s behalf. 3 Way Street: managing communication with young people when another adult is present This workshop will give you an idea of how to carry out three way street communication. Adam has taken part in two training films (Two Way Street and the Child’s World) and also acted in an advisory capacity for several others including All Join In and Three Way Street. Adam trains on communication. consultation. the child and an accompanying adult. Triangle Website: Handbook.Senior Lecturer University of the West of England Adam trains and consults for Triangle and also looks after the Triangle websites. Adam was a founder member of Triangle's senior consultative group (of deaf and disabled young people) and now shares the leadership of the group. Jane Dalrymple . It will also challenge participants to consider how they demonstrate the effectiveness of their own organisations. It will also explore whether legislating for advocacy is a positive or challenging development and encourage participants to think about looking to the future as activists in the new world of a coalition government. for example in doctor-parent-child consultations the child’s contribution averages less than 10%.

Mike has been advising Dr Roger Morgan and his team since 2002. Mike is also qualified teacher and social Jane has been working in the sector since 1990 and for CROA since 2008. She is also a mum of one teenage snowboarder champion. run a residential unit. and has more than 10 years experience of working with separated children in the asylum process. She has been an advocacy.croa.QXD 8/10/10 11:59 Page 19 Helen Johnson Operations Manager.refugeecouncil.rights4me. currently 5th in the UK all women class. Mike Lindsay Adviser to the Children’s Rights Director for England Website: www. senior adviser at First Key (formerly the National Leaving Care Advisory Service).org. Mike was seconded the role National Coordinator of the Children’s Rights Alliance for England. was the country’s first children’s rights officer. This workshop will include discussion around the practice implications of latest government changes to asylum and immigration policy. and how to support young people going through the process. who also holds a post-graduate qualification in child welfare law and a doctorate in applied social linguistics. Dr. CROA Gemma Eadsforth . Advocacy and Complaints Mike will guide participants through some of the current findings and practice around complaints before facilitating a discussion around the dynamics of complaints and prevalent issues for attendees. a senior lecturer in Social Work. Working with Young Trainers Jane and Gemma will share some of the opportunities and challenges of recruiting. Children's Panel. 19 . and has a particular passion for improving the lives of young people through training professionals. Jane Menday . CROA Website: www. IV and participation manager. He’s also been an adviser to government and has written and spoken extensively on children’s rights both at home and abroad. Throughout the whole of 2009. training and supporting young people to deliver high quality training courses. Gemma has been delivering training for CROA for four years. Working with children and young people in the asylum system: the and.Training Coordinator. Mike has also been the manager of a children’s The country’s first Children Rights Officer and a founder member of CROA. where he led on the government-backed setting up of ‘A National Voice’. the process and the Helen has previously worked as a social worker and as a teacher.Conference Handbook. Refugee Council www.Young Trainer.

com CROA: www. .com/croaconference T: 01773 820 100 E: CROA improves access to and promotes the human rights of Children & Young People in need.QXD 8/10/10 11:59 Page 20 Leave inspired. training & policy support for Children's Rights Officers and Advocates. Feel inspired again. Replay the action at CROA Members Online.Conference Handbook.twitter. We do this through Twitter: How to stay in touch: CROA Members Online: www.croamembersforum.croa.