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Name: Wu Jun

Student ID: 15859802

Management Overview 560

Critical Reflective Brief (1)
The theme of the first Management Overview 560 seminar is historical foundation of management. The seminar is lectured by Bernard Tay on 3rd March 2012.

First of all, several study questions are asked by the lecturer as introduction to the seminar such as “what can be learned from classical managerial thinking?” and “what is unique about the systems view and contingency thinking?”, followed by the class discussion question “Is one model of management sufficient to manage people working in organisation?” In my opinion, the answer is “No” in most cases due to the different people and different needs existing in organisations. For example, MNCs such as Wal-Mart, Toyota, Shell, it is difficult for them to use merely one model of management to manage people in the companies across countries and cultures. On the other hand, one model management is applicable for small organizations such as family-owned enterprise and Non-governmental organizations.

Thereafter, two models of management approach are introduced, one is called classical approaches to management and the other is behaviour approaches to management. From the classical approaches perspective, the prerequisite assumption is that people are rational and there are there main branches: scientific management, administrative principles and bureaucratic organisation. The scientific management emphasises efficiency and the best result, for example, the incentive motivation are common in most companies nowadays. The administrative principles which were set forth by Fayol stresses on the coordination and control in the process of management in organisations. This theory ensures the orderly and clear relationship among the sophisticated management network in organizations. For example, every company has its own communication line from top to bottom to make sure that everyone participates in the activities, which belongs to the scalar chain principle. The bureaucratic organization emphasises on the role of authority, which is regarded as the

From the behavioural approaches perspective. These two models are applied in the modern companies more and more frequently. Within the process of globalization and fierce competition in the world. Last but not least. because they make the management more precisely and efficiently. within the changed role of managers in 21st century. The former calls for model analysis to make forecast and solve the problems while the latter needs system thinking and contingency thinking due to the changes among people and environment. because people are social and self-actualising. It mainly comprises Hawthorne studies. The quantitative and modern approaches are two new management models. the quality and performance excellence can be examined by the value chain. becoming more strategical and effective. theory of human needs and Theory X and Theory Y. 2 . more and more organisations turn into learning organisations. of which TQM is popular and Japan made “economy miracle” in 1980s is a good example.Name: Wu Jun Student ID: 15859802 Management Overview 560 base of organisation. the assumption changed when compared with classical approach. which are also known as human resource approaches. The human resource approaches all concentrate on the individual needs. feelings and actions in organizations and management must adapt to the continuous changes.