Workflow Name

NG1K Account Query Interface Workflow NG1K Account Upsert Inbound Interface Workflow NG1K Account Validate PIN Workflow NG1K Address Validation Workflow NG1K Anonymization Integration Process NG1K Anonymization Synchronization Process NG1K Apply Frame Contract Main NG1K Apply Frame Contract NG1K Async Account Document Outbound Workflow NG1K Async Agreement Outbound Workflow NG1K B2B Avtivity Creation WF NG1K B2B OS WF NG1K Billing Profiel Create Process NG1K Billing Profile Query Process NG1K Billing Profile Sync Process NG1K Bulk Request Notification NG1K Burn Loyalty Points External Workflow NG1K Cancel Invoice Workflow NG1K Cancel Next Invoice Workflow NG1K CMU SIA Update Adjustment to External NG1K CMUServiceChargeAdjustmentWF NG1K Community Group Syncronization WF NG1K Conflict Order SubProcess NG1K Convert To XML Hierarchy NG1K Create Invoice Workflow NG1K Create Subscription Individual Contract Subprocess NG1K Create Trouble Ticket Outbound WF NG1K Create Work Order WF NG1K Credit Alert Invoice Wrapper WF NG1K Customer Update Routing Workflow NG1K Docment Print WF NG1K Dunning Process Order Creation WF NG1K Exception Response Handler Process NG1K Generate Statement NG1K Get Delivery Status Workflow NG1K Get Remote Services Workflow NG1K Hard Submit Workflow NG1K Hardware Budget WF NG1K HW Availability Check WF NG1K HW Reservation Check WF NG1K HW Reservation VBC WF NG1K HW Reserve Unreserve Prolong WF NG1K HW Trigger Point WF NG1K Import Compatibility NG1K Import Credit Alert Inbound Process NG1K Import Eligibility

NG1K Import Product Line NG1K Import XML Bulk Request WF NG1K Inbound Attachment Status Update NG1K Inbound Payment Status Update WF NG1K Inbound Update Order Status NG1K Install Term Inbound Workflow NG1K Install Term Workflow NG1K LOY Create Voucher Outbound NG1K LOY CustomerCheck Outbound NG1K LOY GetInfoFromOldLoyaltySystem Outbound NG1K LOY Import External Transaction NG1K LOY Member Enrolment Inbound NG1K LOY Member Inquiry Inbound NG1K LOY Member Update Inbound NG1K LOY RequestNumberOfPoints Outbound NG1K Manual Realization Activity Clousure NG1K Master-Slave TFC Call WF NG1K Master-Slave TFC Cancel/Unreserve Grouping WF NG1K Master-Slave TFC Grouping WF NG1K OM Relocate Process NG1K Order Amendment Workflow NG1K Order Creation WF NG1K Order Header Cancel WF NG1K Order Line Item Cancel - UnReserve WF (NG1K Order Interface BO) NG1K Order Line Item Cancel WF NG1K Order Notification Main WF NG1K Order Notification WF NG1K Order Resume Workflow NG1K Order Risk Check Workflow NG1K PDS Quote Effective Through Date Update Workflow NG1K Penalty For Merge Promotion NG1K Pre Order Creation Check WF NG1K Process Entity WF NG1K Process External Request WF NG1K Promotion Disconnect Process NG1K Promotion Disconnect Wrapper Process NG1K Promotion Upgrade Process NG1K Provide Order Creation WF NG1K Purge Error Log WF NG1K Query Agreement Inbound Workflow NG1K Query Quote Inbound Workflow NG1K Quote Update On AutoAgreement NG1K Reconfigure Order Instance WF NG1K Relocation with Upgrade promotion WF NG1K ReserveProvisioningOrderVR Workflow NG1K Reset Session Number NG1K RMC Update Order WF

NG1K Rollup Due Date And Priority NG1K Self Care Order Creation Workflow NG1K Self Care Order Processing Workflow NG1K Self Care Process Sales Order Workflow NG1K Self Care Query Order List WF NG1K Self Care Validate Order Workflow NG1K Service Availability Workflow NG1K Siebel Interaction Inbound Service WF NG1K SIS OM Active Order COO Sub-Process NG1K SIS OM COO Modify Products & Services Process NG1K SIS OM Edit Complex Asset Workflow - WS NG1K SIS OM Suspend SubProcess NG1K SISOMModifyWebService-Order NG1K Soft Submit Validate Order Workflow NG1K Submit Payment WF NG1K Sync Agree Document Outbound Workflow NG1K Sync Agreement Inbound Workflow NG1K Sync Agreement Outbound Workflow NG1K Sync Interaction Outbound WF NG1K Sync Quote Document Outbound Workflow NG1K Sync Quote Inbound Workflow NG1K Sync Quote Outbound Workflow NG1K TBD WF NG1K Trouble Ticket Inbound WF NG1K UnReserveProvisioningOrderTFC Workflow NG1K UnReserveProvisioningOrderVR Workflow NG1K Update Ajustment Request SR Id NG1K Update Contract Asset NG1K Update Document Status Inbound Workflow NG1K Update Trouble Ticket Outbound WF NG1K Update Trouble Ticket Status Outbound WF NG1K Vaildate Promotion Asset WF NG1K Validate Asset Edit WF NG1K Validate Number Portability WF NG1K Validate Voucher Workflow NG1K Verify Order WF NG1K VR ReservationSearch WF NG1K_Billing_Profile_Reverse_Updated_Process NGHU1 Activity Creation WF NGHU1 Activity Creation NGHU1 Apply FC Parent Agreement Query NGHU1 Check Retailed Asset WF NGHU1 Create Postal Slip Service Request WF NGHU1 Customer Consolidation Call COO Workflow NGHU1 Find Directory NGHU1 Get Sales Method NGHU1 Get Sales Stage

NGHU1 PRM Service Availability Check Workflow NGHU1 Retail COO WF NGHU1 Retail Relocation WF NGHU1 Retail Suspension Resume WF NGHU1 Retail Termination WF NGHU1 Send Itemised Bill Call List Details WF NGHU1 SIS OM Add Service Charge Sub-Process NGHU1 Sponsorship Product Pricing Logic NGHU1 Sync Sales Order WF NGHU1 Update Contacts Organization NGHU1 Update Orders Organization NGHU1 Update Service Request Organization NGHU1 Wholesale Activation WF ABO Bulk Request -Validate Process ABO Bulk Request - Add Sub-Process Workflow ABO Bulk Request - All Exclusive Process Action Sub-Process Workflow ABO Bulk Request - Cancel Process Workflow ABO Bulk Request - Clear Exception Process Workflow ABO Bulk Request - Clear Exception Sub-Process Workflow ABO Bulk Request - Delete Sub-Process Workflow ABO Bulk Request - Edit Order Line Item ABO Bulk Request - Inclusive Process Action Sub-Process Workflow ABO Bulk Request - Modify Sub-Process Workflow ABO Bulk Request - Notify User Sub-Process Workflow ABO Bulk Request - Parallel Sub Process Workflow ABO Bulk Request - Prepare Action Set Sub-Process Workflow ABO Bulk Request - Process Action Sub-Process Workflow ABO Bulk Request - Reset Process Sub-Process Workflow ABO Bulk Request - Reset Process Workflow ABO Bulk Request - Sub Process Workflow ABO Bulk Request - Submit Driver Process Workflow ABO Bulk Request - Submit Process Workflow ABO Bulk Request - Suspend/Resume Sub-Process Workflow ABO Bulk Request - Upgrade Sub-Process Workflow ABO Bulk Request Add Item Customize Process ABO Bulk Request Add Item Customize SubProcess ABO Bulk Request Import Workflow Account - New Order ACORD Add Auto Policy Outbound Workflow ACORD Client Auto Policy Package Workflow ACORD Inquiry Home Policy Outbound Workflow ADM Deployment ADM Restore AICD eMail Response Process Message_FaxLetter AICD_eMail Response - Analyze Message AICD_eMail Response - Client Send Email AICD_eMail Response - Process Message

AICD_eMail Response - Route Email Analytics Data Load Avaya - Query Siebel for Account Avaya - Query Siebel for Activity Avaya - Query Siebel for Email Activity Avaya - Query Siebel for Order Entry Avaya - Query Siebel for Quote Avaya - Query Siebel for Service Request Avaya - Receive Activity data from Avaya Avaya - Receive Email Activity data from Avaya Avaya - Receive Opportunity data from Avaya Avaya - Receive Order Entry data from Avaya Avaya - Receive Quote data from Avaya Avaya - Receive Service Request data from Avaya Basic Pricing Procedure CalculatePriceExternal Campaign Copy Check Eligibility & Compatibility - Default Check Product Eligibility & Prcing CMU Adjustment View Sub Process CMU Credit Alert Status Sync CMU SIA Submit Adjustment Request to External CMUBalanceDetailsEventAdjustmentWF CMUEventDetailsAdjustmentWF CMUInvoiceAdjustmentWF CMUInvoiceQueryWF CMUItemChargeAdjustmentWF CMUUnbilledEventAdjustmentWF CMUUnbilledNonCurrencyEventAdjustmentWF Compatibility Multiple Popup Workflow Configurator Cleanup Configurator Eligibility Compatibility Workflow Configurator External Validate Workflow Configurator Load Configurator PAC Query Configurator Product Info Lookup Configurator Save Configurator Validate Workflow ConfiguratorWebChannelBeginConfig ConfiguratorWebChannelBeginConfigQuote ConfiguratorWebChannelEndConfig ConfiguratorWebChannelEndConfigQuote ConfiguratorWebChannelUpdateConfig Credit Check - Orders Credit Check - Quotes Credit Check - Quotes (eSales) CUT Create New Account Process

CUT Create New Account View Navigation Account CUT Create New Account View Navigation Order CUT Customer Portal Browse Catalog Process CUT Customer Portal Browse Catalog Sub Process CUT Drop Order CUT eChannel - Goto Product Catalog View CUT eChannel - New Products & Services Process CUT eSales - Disconnect Products and Services Process CUT eSales - Modify Products and Services Process CUT Exception Handling Process CUT Go To Customer Portal Sub-Process CUT Goto Order View CUT Order Portal Process CUT Order Profile Process CUT Quote Portal Process CUT Quote To Order PMT Enhancement CUT Quote To Order PMT Enhancement - Sub Process CUT Quote To Order PMT Enhancement Cart CUT Ungroup Order CZ PSP Interface CZ Return Dispatch Board - Generic Dynamic Pricing Procedure eAdvisor Opportunity User Registration eChannel - Cancel Order Process eChannel Add Partner Mgr to New Partner Oppty eChannel Go to Current Quote View (eSales) eChannel Partner Certification eChannel Partnership Tier Definition eChannel Partnership Tier Definition Dummy Sub Process eChannel Shopping Cart Scenarios Workflow Email Marketing - Forward to Friend Email Marketing - Update Status eMail Response - Analyze Message eMail Response - Append Thread Id eMail Response - Auto Response eMail Response - Client Send Email eMail Response - Create Activity eMail Response - Get Entitlement Id eMail Response - Identify Language eMail Response - Parse Junk Email eMail Response - Process Message eMail Response - Process Service Request eMail Response - Response Workflow eMail Response - Resume Workflow eMail Response - Route Avaya eMail Response - Route Email

eMail Response - Save As Draft eMail Response - Search Spec eMail Response - Send Acknowledgement eMail Response - Send Auto Response eMail Response - SR Help eMail Response - SR Query eMail Response - SR Status eMail Response - SR Submit eMail Response - SR Update eMail Response - Update Activity Status Export Assignment Data FINS eSales - Checkout Process FS - Create Entitlement FS - Verify Entitlement Activity FS - Verify Entitlement Order Best Price FS - Verify Entitlement Quote Best Price FS - Verify Entitlement Sales Order Best Price FS - Verify Entitlement SR FS - Verify Entitlement SR Best Response Time FS - Verify Entitlement SR Helpdesk FS Verify Entitlement Generate Source Code Get Config Item Price Get Config Item Price - Basic Get Config Item Price - Driver Workflow Get Config Item Price - Dynamic Get Manager Email Get Product List Price GplusMediaRouting-ProcessMessage GplusMediaRouting-ProcessMessage GplusMediaRouting-ProcessMessage-Faxletter Headless Configuration Web Service Import Marketing Contact ISS Add To Promotion Sub Process ISS Approval (Agreement) ISS Approval (Order) ISS Approval (Quote) ISS Post Approval Workflow (Agreement) ISS Post Approval Workflow (Order) ISS Post Approval Workflow (Quote) ISS Promotion Add To Promotion Process ISS Promotion Agreement Covered Assets Sub Process ISS Promotion Agreement Management Sub Process ISS Promotion Calculate Component Penalty Charges SubProcess ISS Promotion Calculate Related Objects Penalty Charges SubProcess ISS Promotion Check Order Item Sub Process ISS Promotion Check Quote Item Sub Process

ISS Promotion Commitment Compliance Check SubProcess ISS Promotion Create Agreement Details ISS Promotion Debundle Integration SubProcess ISS Promotion Debundle Process ISS Promotion Disconnect Component SubProcess ISS Promotion Disconnect Integration SubProcess ISS Promotion Disconnect Process ISS Promotion Disconnect Process - for Verify ISS Promotion Edit Integration SubProcess ISS Promotion Merge Process ISS Promotion Merge SubProcess ISS Promotion Recommendation For Assets ISS Promotion Recommendation SubProcess ISS Promotion Split Process ISS Promotion Upgrade Charge Proration SubProcess ISS Promotion Upgrade Check Agreement SubProcess ISS Promotion Upgrade Process ISS Promotion Verify SubProcess ISS Promotion WS - Add Missed Items Sub Process ISS Promotion WS - ApplyProductPromotion ISS Promotion WS - Disconnect Sub Process ISS Promotion WS - Disconnect Sub Process - Contact ISS Promotion WS - GetProductPromotionDetails ISS Promotion WS - GetPromotionCommitments ISS Promotion WS-Upgrade Promotion-Order ISS Promotion WS-Upgrade Promotion-Quote ISS Validation (Order) ISS Validation (Quote) List Export List Export (Internal) LOY ABB New Member Process LOY ABB Web Update Process LOY ABB Web Update Shell Process LOY Action Based Bonus Referral SubProcess LOY Action Based Bonus Subprocess LOY Activate Promotion Process LOY Approval Process LOY Bulk Action Process LOY Bulk Import Accrual Process LOY Cancel Transaction Process LOY Cannot Copy Promotion Process LOY Change Member Tier LOY Deactivate Promotion Process LOY EAI Export Program LOY EAI Export Promotions LOY EAI Export Transactions LOY EAI Import Program

LOY eMember - Checkout Process LOY Engine - Process Batch LOY Engine - Process Expired Accruals LOY Engine - Process Object LOY Engine - Process Promotion Bucket LOY Engine - Process Tier LOY Engine - Process Transaction LOY Engine - Simulate Object LOY Engine - Start Engine LOY Engine - Update Cache LOY Engine - Update Program Cache LOY Loan Repayment LOY Member Enrollment Process LOY Modify Promotion Process LOY Optin Promotion Process LOY Optin Promotion Sub Process LOY Partner Point Purchase LOY Point Transfer Process LOY PreAlloted Membership Generation LOY Return Points to Parent Point Block LOY Update Parent Point Block Reserved Points LOY Update Program Process LOY User Registration Member Process Marketing Campaign Launch Marketing Campaign Load Marketing Wave Launch Mktg Import - Account Process Mktg Import - Contact Process Mktg Import - Lead Process Mktg Import - Prospect Process Mktg Import - Response Process Mktg Import File Processing Mktg Master Import Process NG1K ABO AR Modify Asset Process NG1K ABO Bulk Request - Submit Driver Process Workflow NG1K ABO Set Order Submission Error NG1K Account Anonymization Workflow NG1K Account Query Interface Workflow NG1K Account Termination Workflow NG1K Account Upsert Inbound Interface Workflow NG1K Account Validate PIN Workflow NG1K Activity Creation WF NG1K Activity Notification NG1K Activity Status Change Email NG1K Add Component Product NG1K Address Validation Workflow NG1K Adjustment Dispute Service Request

NG1K Adjustment Invoice Workflow NG1K AFC Add Product Workflow NG1K Anonymization Integration Process NG1K Anonymization Synchronization Process NG1K Apply Frame Contract NG1K Apply Frame Contract Main NG1K Apply Service Entitlement for Quote NG1K Apply Service Entitlement Workflow NG1K Asset Based Volume Discount NG1K Asset Notification NG1K Assign Opportunity AM NG1K Async Agreement Outbound Workflow NG1K Auto Asset Creation Manual Workflow NG1K Auto Asset Creation Workflow NG1K Auto Reservation WF NG1K Automatic Debit End Date NG1K Automatic Document Creation WF NG1K Automatic SR Closure NG1K Automatic SR Due Date Notification NG1K Automatic SR Due Date Notification RCR NG1K B2B Create SR Activity NG1K B2B OS WF NG1K B2B Payment Submit WF NG1K B2B Post Validation OS WF NG1K Billing Profiel Create Process NG1K Billing Profile Query Process NG1K Billing Profile Sync Process NG1K Bulk Modify Order Creation NG1K Bulk Cease Order Creation WF NG1K Bulk Order Processing WF NG1K Bulk Request Create Order Activity NG1K Bulk Request Item Purging NG1K Bulk Request Notification NG1K Bulk Request OS WF NG1K Burn Loyalty Points External Workflow NG1K Cancel Invoice Workflow NG1K Cancel LOY Transaction NG1K Cancel Next Invoice Workflow NG1K CHAMP Update Actuals WorkFlow NG1K Check for Non Public Offer Product NG1K Check MRP Line Item NG1K Check Open Order Workflow NG1K Check Position for Retention Offer NG1K Check Thread Id NG1K Close All Child Activities NG1K Close All Related SRs NG1K CMU SIA Update Adjustment to External

NG1K CMUServiceChargeAdjustmentWF NG1K Community Group Creation WF NG1K Community Group Syncronization WF NG1K Community Member Remove WF NG1K Community Validation WF NG1K Compare Product Quantity NG1K Conflict Order SubProcess NG1K Contact Query Interface Workflow NG1K Contact Update Routing Workflow NG1K Convert To XML Hierarchy NG1K Copy Minimal Rate Plan Class NG1K Copy Settings WF NG1K Create Bulk Request Order Header NG1K Create Escalation Activity Workflow NG1K Create Invoice Workflow NG1K Create Oppty From Activity NG1K Create Order From Response NG1K Create Response NG1K Create Subscription Individual Contract Subprocess NG1K Create Trouble Ticket Outbound WF NG1K Create Unified Master Contract NG1K Create Update Customer Workflow NG1K Create Work Order WF NG1K Credit Alert Inbound Process NG1K Credit Alert Invoice Payments Retrieval Wrapper WF NG1K Customer Risk Check Workflow NG1K Customer Update Routing Workflow NG1K Data Archiving WF NG1K Delete Attachment Process NG1K Docment Print WF NG1K Dunning Bulk Suspension WF NG1K Dunning Process Order Creation WF NG1K Dunning Process Order Submission WF NG1K Edit Promotion Penalty Creation NG1K eMail Response -Process Failed Message NG1K Exception Response Handler Process NG1K Expire Contract Items NG1K Export Format NG1K External Document Generation - Order NG1K FC AutoProlongation Opty Check NG1K FC AutoProlongation Terminated NG1K Filter Data Load WF NG1K Forecast Reopened Notification NG1K Frame Contract AutoProlongation NG1K Frame Contract Breach Condition WF NG1K Frame Contract Conditions Violation NG1K Get Delivery Status Workflow

NG1K Get Loyalty Points WF NG1K Get Min Qty in Frame Contract Item NG1K Get Position Emp Id NG1K Get Position Id By Name NG1K Get Remote Services Workflow NG1K Get Work Order Status NG1K Group Id Assignment WF NG1K Group Id Population WF NG1K GroupId Population NG1K Hard Submit Workflow NG1K Hardware Budget WF NG1K HW Availability Check WF NG1K HW Reservation Check WF NG1K HW Reservation VBC WF NG1K HW Reserve Unreserve Prolong WF NG1K HW Trigger Point WF NG1K Import Compatibility NG1K Import Credit Alert Inbound Process NG1K Import Eligibility NG1K Import Format NG1K Import Product Line NG1K Import Promotion NG1K Import XML Bulk Request WF NG1K Inbound Attachment Status Update NG1K Inbound Payment Status Update WF NG1K Inbound Update Order Status NG1K Individual Contract Autoprolongation NG1K Individual Contract Prolongation NG1K Individual Contract Revise NG1K Install Term Inbound Workflow NG1K Install Term Status Update On OLI NG1K Install Term Workflow NG1K ISS Promotion Upgrade Process NG1K Load From File NG1K Log Transactional Messages Process NG1K LOY Create Voucher Outbound NG1K LOY CustomerCheck Outbound NG1K LOY GetInfoFromOldLoyaltySystem Outbound NG1K LOY Import External Transaction NG1K LOY Member Adhoc Data Load NG1K LOY Member Inquiry Inbound NG1K LOY Membership Update Status NG1K LOY RequestNumberOfPoints Outbound NG1K LOY Transaction Processing WF NG1K Manual realization WF NG1K Marketing Offer Update Response NG1K Member Notification

NG1K Membership Card Creation NG1K Minimal Rate Plan Class Validation WF NG1K Mktg Import - SR Process NG1K Network Validation WF NG1K Non Public Offers Validation Workflow NG1K OM Relocate Process NG1K Opportunity Approval NG1K Opportunity Assigned Notification Process NG1K Opportunity Created Notification Process NG1K Opportunity Inactive Escalation Process NG1K Opportunity Inactive Notification Process NG1K Opportunity Pending Acceptance Notification NG1K Opportunity Pending Action Notification NG1K Opportunity Rejection NG1K Order Amendment Workflow NG1K Order Approval WF NG1K Order Creation for Phase Out WF NG1K Order Creation WF NG1K Order Header Cancel Batch WF NG1K Order Header Cancel WF NG1K Order Header Status WF NG1K Order Line Item Cancel - UnReserve WF NG1K Order Line Item Cancel WF NG1K Order Line Item Cancellation From OE - Generate Activity NG1K Order Line Item Cancellation From OE - UnReserve WF NG1K Order Notification NG1K Order Notification WF NG1K Order Notification Wrapper WF NG1K Order Notification Wrapper WF Event NG1K Order Resume Workflow NG1K Order Risk Check Workflow NG1K Order TFC Status Update Process NG1K Order Valdation Process By WF NG1K Order with Carrier Product Submission WF NG1K Payment Method Validation SubProcess NG1K Penalty Amount Creation NG1K Penalty Creation for Modify Order NG1K Populate Commitment Matrix Id WF NG1K Post Approval Workflow (Adjustment) NG1K Pre Order Creation Check WF NG1K Process Entity WF NG1K Process External Request WF NG1K Promote Insert Info Sub Process WF NG1K Promote Prospect Campaign NG1K Promotion Disconnect Process NG1K Promotion Disconnect Wrapper Process NG1K Promotion Upgrade Process

NG1K Provide Order Creation WF NG1K PSP Driver Entitlement Workflow Process NG1K Query Agreement Inbound Workflow NG1K Query Marketing Offer NG1K Query Quote Inbound Workflow NG1K Query Service Agreement Items for selected Quote NG1K Quote Effective Through Date Update WF NG1K Quote Send Notification To KAM NG1K Quote Status Archieve WF NG1K Quote Status Update NG1K Quote Verification Discount NG1K Recalculate OLI Price NG1K Requested Date Validation NG1K ReserveProvisioningOrderVR Workflow NG1K Resume Individual Contract NG1K RMC Update Order WF NG1K Self Care Order Creation Workflow NG1K Self Care Order Processing Workflow NG1K Self Care Process Sales Order Workflow NG1K Self Care Query Asset Workflow NG1K Self Care Validate Order Workflow NG1K Send Email F9 NG1K Send SMS NG1K Service Availability Workflow NG1K Service Id Roll Up WF NG1K Service Incompatibility Flag Population WF NG1K Service Request Invoice Workflow NG1K Service Request Notification NG1K Set Dunning Status On Billing Profile NG1K Set Requested Date WF NG1K SIS OM Active Order COO Sub-Process NG1K SIS OM COO Modify Products & Services Process NG1K SIS OM Modify Products & Services Process - Task NG1K SIS OM Resume SubProcess NG1K SIS OM Suspend SubProcess NG1K Soft Submit Validate Order Workflow NG1K SR Due Date Notification To Account Manager NG1K SR Due Date Notification To SR Creator NG1K SR Notify Account Manager NG1K SR Status Change Email NG1K SR Status Change Email NG1K SR Status Change Email To Account Manager NG1K Statment Notification NG1K Submit Adjustment Request Process NG1K Submit Payment WF NG1K Suspend Individual Contract NG1K Suspend Resume Order Validation WF

NG1K Suspend/Resume Asset Sub-Process NG1K Sync Agree Document Outbound Workflow NG1K Sync Agreement Inbound Workflow NG1K Sync Agreement Outbound Workflow NG1K Sync Interaction Outbound WF NG1K Sync Quote Document Outbound Workflow NG1K Sync Quote Inbound Workflow NG1K Sync Quote Outbound Workflow NG1K Task Agreement WF NG1K Terminate Individual Contract NG1K Terminate Order Validation WF NG1K UDA Custom BatchExport NG1K UDA Custom BatchImport NG1K UMC Document Creation WF NG1K UnReserveProvisioningOrderTFC Workflow NG1K UnReserveProvisioningOrderVR Workflow NG1K Update Account Hierarchy Workflow NG1K Update Bulk Request Item Error Status NG1K Update Document Status Inbound Workflow NG1K Update Line Item Details NG1K Update Line Items Status NG1K Update Opportunity NG1K Update Opty from Quote NG1K Update Order Document Status WF NG1K Update Suspension Reason on Bulk NG1K Update Trouble Ticket Outbound WF NG1K Update Trouble Ticket Status Outbound WF NG1K Upload Attachment Process NG1K User Registration Process - Attachment NG1K Validate Cardinality Workflow NG1K Validate Manual Realization Workflow NG1K Validate Number Portability WF NG1K Validate Voucher Payment WF NG1K Validate Voucher Sub Process Workflow NG1K Validate Voucher Workflow NG1K VORD Validate Order NG1K Voucher Notification NG1K Voucher Notification Redeem NG1K Voucher Validations NG1K VR ReservationSearch WF NG1K_Billing_Profile_Reverse_Updated_Process NG1K_Set_Bill_Cycle_On_Billing_Profile Opportunity Pending Notification Process Opportunity Sharing Pick Partner Oracle Configurator Load Oracle Verify Complex Product All (Order) Oracle Verify Complex Product All (Quote)

Oracle Verify Header (Order) Oracle Verify Header (Quote) Oracle Verify Item (Order) Oracle Verify Item (Quote) Order - Create Oracle Order Partner Program Data Load PPR Agreement Association Process PPR Agreement Cancel Process PPR Auto Approval Workflow PPR Can Apply To Partner Program Process PPR Can Renew Program Membership Process PPR Convert Pre-8.0 Partner Program Data Workflow PPR Expire Membership PPR Get Partner Program Applications Process PPR Get Partner Program Memberships Process PPR Get Partner Programs Process PPR Membership Activation Workflow PPR Program Product Creation Workflow PPR Send Approval Email PPR Set Partner Program Inactive PPR Submit Partner Program Membership Application Process Pricing Procedure - Aggregate Discount Pricing Procedure - Bundle Discount Pricing Procedure - Calculate Net Price Pricing Procedure - CME Pricing Procedure - Default Pricing Procedure - Keep Discount Flag Pricing Procedure - Service Pricing Procedure - Volume Discount PRM Register Partner Process PRM Register Partner User Process Product Compatibility - Default Product Compatibility - Set PAC Parameters Product Eligibility & Compatibility - Default Product Promotion Pricing Procedure Product Recommendation Delete Msgs Product Recommendation Driver Workflow Product Recommendation Get Recommended Products Promote Prospect (Many) Promote Prospect (Single) Prospect Registration (eChannel) PSP Driver Workflow Process PSP Dynamic Matrix - Refresh Matrix Cache PSP Refresh Cache On Cache Key - Discount Matrix PSP Refresh Cache On Cache Key - Price List PSP Refresh Cache On Cache Key - Price List Item PSP Refresh Cache On Cache Key - Price List Item Service Detail

PSP Waterfall Synch to DB Workflow QuoteCheckOut Send Order Accepted Email (eSales) Send Order Awaiting Approval Email (eSales) Send Order Failed Email (eSales) Send Prospect Partner Application Status Email (eChannel) Shipping Calculation Process SIA External Integration Process SIS OM Active Order Sub-Process SIS OM Active Order Sub-Process - Contact SIS OM Active Quote Sub-process SIS OM Active Quote Sub-process - Contact SIS OM Add Order Service Charge Sub-Process SIS OM Add Quote Service Charge Sub-Process SIS OM Add Service Charge Order Sub-Process SIS OM Add Service Charge Quote Sub-Process SIS OM Add Service Charge Sub-Process SIS OM Apply Completed Service Order Line Item to Service Profile SIS OM Disconnect Asset Sub-process SIS OM Disconnect Asset Sub-process - Contact SIS OM Disconnect Products & Services Process SIS OM Disconnect Products & Services Process - Contact SIS OM Disconnect Products & Services Process - Quote & Order SIS OM Edit Complex Asset Workflow SIS OM Edit Complex Asset Workflow - Contact SIS OM Edit Complex Asset Workflow - Contact - WS SIS OM Edit Complex Asset Workflow - WS SIS OM Edit Delta Quote Line Item SIS OM Edit Service Order Line Item SIS OM Get Future Asset SubProcess SIS OM Go to Products & Services Sub-Process SIS OM Go to Quote Detail View Sub-Process SIS OM Goto Price Comparison View Process SIS OM Modify Products & Services Process SIS OM Modify Products & Services Process - Contact SIS OM Modify Products & Services Process - Quote & Order SIS OM Move Display Quote SIS OM Move Exception Handling SIS OM Move Process SIS OM Move Service Point Check SIS OM New Products & Services Process SIS OM New Products & Services Process - Contact SIS OM New Products & Services Process - VORD SIS OM NSB Update Order Line SIS OM Order Line Item Update Main SIS OM PC Comparison Process SIS OM PC Competitive Pricing Report

SIS OM PC Create Account Subprocess SIS OM PC Enrollment SIS OM PC Go To Opportunity View SIS OM PC Go to Order Entry - Line Items View (Sales) SIS OM PC Set Opportunity Account SIS OM Profile Process SIS OM Profile Process - Order SIS OM Quote To Order Workflow PMT Version SIS OM Submit Order Process SIS OM Suspend / Resume Asset Sub-Process SIS OM Suspend / Resume Asset Sub-Process - Contact SIS OM Suspend / Resume Products & Services Process SIS OM Suspend / Resume Products & Services Process - Contact SIS OM Suspend / Resume Products & Services Process - Quote & Order SIS OM Sync Delta SubProcess SIS OM Tier Pricing Process SIS OM Ungroup Order SIS OM Ungroup Quote SIS OM Update Revenue SIS OM UpdateOrderItem SISOMAutoAssetWebService SISOMAutoOrderWebService SISOMBillingSubmitOrderWebService SISOMDisconnectWebService-Order SISOMDisconnectWebService-Quote SISOMEditQuoteLineItemBegin SISOMEditQuoteLineItemEnd SISOMModifyWebService-Order SISOMModifyWebService-Quote SISOMResumeWebService-Order SISOMResumeWebService-Quote SISOMSubmitWebService SISOMSuspendWebService-Order SISOMSuspendWebService-Quote Spread Discount Driver Workflow Process Submit Order ASI Submit Quote ASI SWI Account Update Workflow SWI Address Update Workflow SWI Asset Status Update SWI Billing Profile Update Workflow SWI Cancel Sales Order Line Item SWI Cancel Sales Order_O2C SWI Configurator Load SWI Contact Update Workflow SWI External Account Integration Process SWI External Account Request Sync Process

SWI External Contact Integration Process SWI External Contact Req Integration Process SWI External Contact Request Sync Process SWI External Customer Req Integration Process SWI External Product Sync Workflow SWI Initial Load Non CP Order Release SWI Parent Order SWI Special Rating - Synchronize Process SWI TSQ Order SWIAdjustmentStatusUpdate SWICancel Sales Order SWICopyOrder SWIOrderUpsert SWIOrderUpsert_O2C SWIOrderUpsertSubProcess SWIQuoteUpsert SWIReviseOrderValidation SWISendATPCheck SWISendATPCheckLine SWISendCalculateShippingCharge SWISendCreditCheck SWISendOrder SWISendPaymentAuthorization SWISendQuote SWISetTBOEndDate SWIValidateDependentOrders UDA Acknowledgement UDA Batch Deployment UDA Batch Import UDA Data Query UDA Deployment UDA Environment Verification UDA HTTP Transport UDA Import File UDA Target Workflow User Registration Company Information (SCW) User Registration Forgot Password Process User Registration Individual Information (SCW) User Registration Initial Process User Registration Process User Registration SubProcess Verify Header (Order) Verify Header (Quote) Verify Item (Order) VORD Validate (Order) VORD Validate (Quote) VORD Validate Complex Product All (Order)

Web Channel Check Eligibility & Pricing Driver Workflow Web Channel Pricing Driver Workflow Web Channel Pricing Driver Workflow - PSP Web Channel Product Eligibility & Compatibility Driver Workflow Web Channel Product Eligibility & Compatibility Test Workflow Web Channel Product Recommendation Driver Workflow Web Channel Product Recommendation Test Workflow

NG1K Contact Query Interface Workflow NG1K FC AutoProlongation Opty Check NG1K TFC Validations WF NG1K Order Line Item Cancel - Unreserve WF NG1K Order Line Item Cancellation From OE - Unreserve WF NG1K Asset Planned End Date Phase Out Wrapper WF NG1K Order Creation for Phase Out WF NG1K Order Notification Wrapper WF Event NG1K Order Notification Wrapper WF NG1K Task Pause WF NG1K Task Pause-Cancel WF ISS Promotion Upgrade Process NGHU1 Query Hardware Items WF NGHU1 Process HW Data WF NG1K Adjustment Dispute Service Request Row Set Transformation Toolkit