Axia College Material

Appendix D Contingency Theory of Leadership
Description of work environment
An army depot with army civilian security officers.

In the table below, categorize different leadership approaches that could be used in the work environment you have described. Provide different suggestions for each of the four approaches to leadership.

Directive approach

Supportive approach

Being by the book following policies word for word. Isn’t afraid to tell you how he/she feels and what is expected. Will tell you how and when to do things.

Being nice/flexible Understanding mistakes. Being proactive. Sharing the positive things we did after an exercise. Stands behind decisions you chose. Equal to all staff.
Achievement-oriented approach

Participative approach

Listening to employee’s questions and comments. Helping with patrols when there is a shortage of people. Driving around and talking to the employee’s.

Putting in request for achievements to the commander. Achievements for being accident free. Set individual goals. Being involved with employees.

Leadership recommendation

Supportive is my choice. We deal with a lot of negative things on the job and it’s always nice to know that the leader is there to pick you up and back you up. This does wonders for the security team’s confidence.

BUS 210

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