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Unaddressed Mail service guide

April 2011
Australia Post
Website
auspost.com.au/unaddressedmail
Phone 1300 223 571
Fax 1300 797 855
Email ums@auspost.com.au
Address
Australia Post
Unaddressed Mail service team
Centralised Services
GPO Box 9911
IN YOUR CAPITAL CITY
Australia Post account executive:
.................................................................
Business phone: .......................................
Mobile phone: ..........................................
Fax: ..........................................................
Email:
.................................................................
Australia Post lodgement offce:
.................................................................
Manager: .................................................
Address: ..................................................
.................................................................
.................................................................
Phone: ......................................................
Fax: ..........................................................
Australia Post Business Credit
Account:
.................................................................
Mailing house
Name: ......................................................
Address: ..................................................
.................................................................
.................................................................
Contact: ...................................................
Contact phone (direct): ............................
Contact email:
.................................................................
Business phone: .......................................
Fax: ..........................................................
Business email:
.................................................................
Website:
.................................................................
ContACts for UnAddressed MAil enqUiries
1
?
Do you wish to communicate with prospective customers?
?
Do you want to target business or private addresses, or both?
?
Do you want to build your database or increase store traffc?
?
Do you want a low cost method to target your market?
Then Unaddressed Mail may be for you!
3
2
What can bulk mail
services do for me?
What size articles
can I send?
What weight articles
can I send?
Pricing applies for these
weight limits (g)
Do I need to print
barcodes on the articles?
Unaddressed
Deliver unaddressed
leaflets, catalogues
etc to all letterboxes
in an area, at very
low cost
Print Post
Deliver approved
regular publications,
such as magazines
or newsletters
No
(Not addressed)
Not required
(Recommended only)
Impact Mail
Deliver creatively
shaped articles
– great for direct mail
campaigns
Deliver articles at a
lower price than
regular Full Rate mail,
with no minimum
volume
Imprint / Metered PreSort Letters
Deliver machine-
addressed articles
which are barcoded
and sorted
Clean Mail
Deliver machine-
addressed smaller
articles, without the
need to barcode or
sort them
No No Yes
On at least 300 articles
No
How does the cost per
article compare?
eg Small article, 125g, with
maximum sorting, compared
to Full Rate Mail
How fast is the delivery?
Do I need to apply to use
this service?
Do I need to sort the
articles?
What is the minimum
volume of articles I need?
Lodge up to seven days
before your chosen
delivery week
1–7 days
Yes
Book at least two weeks
before the delivery
week
Yes
Apply for a Print Post
Publication Number
Yes
Put in trays for each
delivery centre
Yes.
Bundles or trays for
each postcode
One suburb, town,
postcode, round*
or channel
100 articles
1–4 days 1–7 days Regular: 1–4 days
Off Peak: 4–7 days
1–4 days
No No.
Non-paper articles
should be submitted for
testing
Yes
Nominate your
lodgement facility(s)
No
No Yes.
Trays for each postcode
or sort plan number
Yes.
Trays for each
sort plan number
No
No minimum 300 articles 300 barcoded articles 300 articles
Small
250
Small
50
100
Small
125
250
125
250
500
125 125
Small
250
Small
125 125
Small
125 125
Charity Mail
Deliver small PreSort
Letters articles at
lower prices for
approved charitable
organisations
Yes
On at least 300 articles
Regular: 1–4 days
Off Peak: 4–7 days
Yes
Apply for a Charity Mail
Approval Number
Yes.
Trays for each
sort plan number
300 barcoded articles
Small
125
Make it easy for your
customers to respond
Reply Paid
Yes
(Preprinted)
1–4 days
Yes
Apply for a Reply Paid
Number
No
No minimum
Small
250
Small
Plus
Small
Plus
Small
Plus
Acquisition Mail
Deliver addressed
(non-personalised)
articles to reach
prospects and acquire
new customers
Yes
To the maximum extent
Off Peak: 4–7 days
Yes
Online registration
Yes.
Trays for each
sort plan number
30,000 articles and
60 per cent of the
address data provided
Small
125 125
Small
Plus
Med.
Large Large Large Large Large
50
100
250
50, 125, 175, 250,
additional 50g
steps up to 1kg
125
250
500
125
250
500
* Conditions apply
BUlk MAil serviCes CoMPAred
What can bulk mail
services do for me?
What size articles
can I send?
What weight articles
can I send?
Pricing applies for these
weight limits (g)
Do I need to print
barcodes on the articles?
Unaddressed
Deliver unaddressed
leaflets, catalogues
etc to all letterboxes
in an area, at very
low cost
Print Post
Deliver approved
regular publications,
such as magazines
or newsletters
No
(Not addressed)
Not required
(Recommended only)
Impact Mail
Deliver creatively
shaped articles
– great for direct mail
campaigns
Deliver articles at a
lower price than
regular Full Rate mail,
with no minimum
volume
Imprint / Metered PreSort Letters
Deliver machine-
addressed articles
which are barcoded
and sorted
Clean Mail
Deliver machine-
addressed smaller
articles, without the
need to barcode or
sort them
No No Yes
On at least 300 articles
No
How does the cost per
article compare?
eg Small article, 125g, with
maximum sorting, compared
to Full Rate Mail
How fast is the delivery?
Do I need to apply to use
this service?
Do I need to sort the
articles?
What is the minimum
volume of articles I need?
Lodge up to seven days
before your chosen
delivery week
1–7 days
Yes
Book at least two weeks
before the delivery
week
Yes
Apply for a Print Post
Publication Number
Yes
Put in trays for each
delivery centre
Yes.
Bundles or trays for
each postcode
One suburb, town,
postcode, round*
or channel
100 articles
1–4 days 1–7 days Regular: 1–4 days
Off Peak: 4–7 days
1–4 days
No No.
Non-paper articles
should be submitted for
testing
Yes
Nominate your
lodgement facility(s)
No
No Yes.
Trays for each postcode
or sort plan number
Yes.
Trays for each
sort plan number
No
No minimum 300 articles 300 barcoded articles 300 articles
Small
250
Small
50
100
Small
125
250
125
250
500
125 125
Small
250
Small
125 125
Small
125 125
Charity Mail
Deliver small PreSort
Letters articles at
lower prices for
approved charitable
organisations
Yes
On at least 300 articles
Regular: 1–4 days
Off Peak: 4–7 days
Yes
Apply for a Charity Mail
Approval Number
Yes.
Trays for each
sort plan number
300 barcoded articles
Small
125
Make it easy for your
customers to respond
Reply Paid
Yes
(Preprinted)
1–4 days
Yes
Apply for a Reply Paid
Number
No
No minimum
Small
250
Small
Plus
Small
Plus
Small
Plus
Acquisition Mail
Deliver addressed
(non-personalised)
articles to reach
prospects and acquire
new customers
Yes
To the maximum extent
Off Peak: 4–7 days
Yes
Online registration
Yes.
Trays for each
sort plan number
30,000 articles and
60 per cent of the
address data provided
Small
125 125
Small
Plus
Med.
Large Large Large Large Large
50
100
250
50, 125, 175, 250,
additional 50g
steps up to 1kg
125
250
500
125
250
500
* Conditions apply
What can bulk mail
services do for me?
What size articles
can I send?
What weight articles
can I send?
Pricing applies for these
weight limits (g)
Do I need to print
barcodes on the articles?
Unaddressed
Deliver unaddressed
leaflets, catalogues
etc to all letterboxes
in an area, at very
low cost
Print Post
Deliver approved
regular publications,
such as magazines
or newsletters
No
(Not addressed)
Not required
(Recommended only)
Impact Mail
Deliver creatively
shaped articles
– great for direct mail
campaigns
Deliver articles at a
lower price than
regular Full Rate mail,
with no minimum
volume
Imprint / Metered PreSort Letters
Deliver machine-
addressed articles
which are barcoded
and sorted
Clean Mail
Deliver machine-
addressed smaller
articles, without the
need to barcode or
sort them
No No Yes
On at least 300 articles
No
How does the cost per
article compare?
eg Small article, 125g, with
maximum sorting, compared
to Full Rate Mail
How fast is the delivery?
Do I need to apply to use
this service?
Do I need to sort the
articles?
What is the minimum
volume of articles I need?
Lodge up to seven days
before your chosen
delivery week
1–7 days
Yes
Book at least two weeks
before the delivery
week
Yes
Apply for a Print Post
Publication Number
Yes
Put in trays for each
delivery centre
Yes.
Bundles or trays for
each postcode
One suburb, town,
postcode, round*
or channel
100 articles
1–4 days 1–7 days Regular: 1–4 days
Off Peak: 4–7 days
1–4 days
No No.
Non-paper articles
should be submitted for
testing
Yes
Nominate your
lodgement facility(s)
No
No Yes.
Trays for each postcode
or sort plan number
Yes.
Trays for each
sort plan number
No
No minimum 300 articles 300 barcoded articles 300 articles
Small
250
Small
50
100
Small
125
250
125
250
500
125 125
Small
250
Small
125 125
Small
125 125
Charity Mail
Deliver small PreSort
Letters articles at
lower prices for
approved charitable
organisations
Yes
On at least 300 articles
Regular: 1–4 days
Off Peak: 4–7 days
Yes
Apply for a Charity Mail
Approval Number
Yes.
Trays for each
sort plan number
300 barcoded articles
Small
125
Make it easy for your
customers to respond
Reply Paid
Yes
(Preprinted)
1–4 days
Yes
Apply for a Reply Paid
Number
No
No minimum
Small
250
Small
Plus
Small
Plus
Small
Plus
Acquisition Mail
Deliver addressed
(non-personalised)
articles to reach
prospects and acquire
new customers
Yes
To the maximum extent
Off Peak: 4–7 days
Yes
Online registration
Yes.
Trays for each
sort plan number
30,000 articles and
60 per cent of the
address data provided
Small
125 125
Small
Plus
Med.
Large Large Large Large Large
50
100
250
50, 125, 175, 250,
additional 50g
steps up to 1kg
125
250
500
125
250
500
* Conditions apply
Unaddressed
Mail
3
What can bulk mail
services do for me?
What size articles
can I send?
What weight articles
can I send?
Pricing applies for these
weight limits (g)
Do I need to print
barcodes on the articles?
Unaddressed
Deliver unaddressed
leaflets, catalogues
etc to all letterboxes
in an area, at very
low cost
Print Post
Deliver approved
regular publications,
such as magazines
or newsletters
No
(Not addressed)
Not required
(Recommended only)
Impact Mail
Deliver creatively
shaped articles
– great for direct mail
campaigns
Deliver articles at a
lower price than
regular Full Rate mail,
with no minimum
volume
Imprint / Metered PreSort Letters
Deliver machine-
addressed articles
which are barcoded
and sorted
Clean Mail
Deliver machine-
addressed smaller
articles, without the
need to barcode or
sort them
No No Yes
On at least 300 articles
No
How does the cost per
article compare?
eg Small article, 125g, with
maximum sorting, compared
to Full Rate Mail
How fast is the delivery?
Do I need to apply to use
this service?
Do I need to sort the
articles?
What is the minimum
volume of articles I need?
Lodge up to seven days
before your chosen
delivery week
1–7 days
Yes
Book at least two weeks
before the delivery
week
Yes
Apply for a Print Post
Publication Number
Yes
Put in trays for each
delivery centre
Yes.
Bundles or trays for
each postcode
One suburb, town,
postcode, round*
or channel
100 articles
1–4 days 1–7 days Regular: 1–4 days
Off Peak: 4–7 days
1–4 days
No No.
Non-paper articles
should be submitted for
testing
Yes
Nominate your
lodgement facility(s)
No
No Yes.
Trays for each postcode
or sort plan number
Yes.
Trays for each
sort plan number
No
No minimum 300 articles 300 barcoded articles 300 articles
Small
250
Small
50
100
Small
125
250
125
250
500
125 125
Small
250
Small
125 125
Small
125 125
Charity Mail
Deliver small PreSort
Letters articles at
lower prices for
approved charitable
organisations
Yes
On at least 300 articles
Regular: 1–4 days
Off Peak: 4–7 days
Yes
Apply for a Charity Mail
Approval Number
Yes.
Trays for each
sort plan number
300 barcoded articles
Small
125
Make it easy for your
customers to respond
Reply Paid
Yes
(Preprinted)
1–4 days
Yes
Apply for a Reply Paid
Number
No
No minimum
Small
250
Small
Plus
Small
Plus
Small
Plus
Acquisition Mail
Deliver addressed
(non-personalised)
articles to reach
prospects and acquire
new customers
Yes
To the maximum extent
Off Peak: 4–7 days
Yes
Online registration
Yes.
Trays for each
sort plan number
30,000 articles and
60 per cent of the
address data provided
Small
125 125
Small
Plus
Med.
Large Large Large Large Large
50
100
250
50, 125, 175, 250,
additional 50g
steps up to 1kg
125
250
500
125
250
500
* Conditions apply
The following trade marks and their associated logos (registered or otherwise) are owned by the Australian Postal
Corporation: Unaddressed Mail; Acquisition Mail; Print Post; Charity Mail; PreSort Letters; Clean Mail; Impact Mail;
Reply Paid.
All rights reserved.
4
Contents
Bulk mail services compared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
What’s in the guide? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1 Unaddressed Mail basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.1 What is Unaddressed Mail? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.2 Why use Unaddressed Mail? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.3 What qualifes for Unaddressed Mail? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.4 How to apply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Registration; Booking your delivery
1.5 Preparation basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Article size, weight and type requirements; Correct addressing requirements
1.6 Lodgement basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Sort requirements; Lodgement
1.7 Delivery point databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Shortages and surpluses; Australia Post delivery policy
1.8 Delivery standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.9 What will it cost? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Conditions for same state prices; Regular service; Select service; Contract pricing;
Payment
1.10 Other considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1.11 Summary checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2 Unaddressed Mail preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.1 Preparation overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.2 Article characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Article size, weight and shape; Article type; Paper stock
2.3 Correct addressing conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.4 Booking requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Role of Unaddressed Mail service team; Registration; Booking your delivery;
Detailing your requirements; Scheduling your booking; December deliveries
2.5 Confrming your booking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Booking confrmation pack; Cancellation or variation of booking
2.6 Summary checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Contacts for Unaddressed Mail enquiries . . . . . . . . . . . . . . . . . front
5
3 Unaddressed Mail lodgement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.1 Lodgement overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3.2 Sorting articles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.3 Preparation of letter trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Bundling; Letter trays
3.4 Tray labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Label information; Labelling software;
How to affx tray labels to letter trays and bundles
3.5 Lodgement of articles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Lodgement documents; Confrming your lodgement offce;
Lodging on the nominated date; Late lodgement or failure to lodge;
Lodgement in ULDs; Use of pallets
3.6 Summary checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
4 large volume lodgements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
4.1 Large volume lodgements overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
4.2 ULD sorting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
4.3 Arranging articles into ULDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Brick stacking; Separation of layers
4.4 Unaddressed Mail ULD labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
5 Unaddressed Mail service terms and Conditions . . . . . . . . . . . 47
6
WhAt’s in the gUide?
This guide is written to provide ease of reference within three simple sections:
Unaddressed Mail basics; Unaddressed Mail preparation and Unaddressed Mail
lodgement.
In addition, there is a specialised section for large volume lodgements.
section 1 – Unaddressed Mail basics
This is essential reading and should be read frst, as it covers the service at a glance,
including features and benefts. This section provides you with a brief overview of the
service and enough knowledge to ensure the correct solution has been selected for your
mailing needs. You can then progress to the more detailed sections of Unaddressed
Mail preparation and Unaddressed Mail lodgement.
section 2 – Unaddressed Mail preparation
This section provides the detail required to prepare articles ready for lodgement.
It covers areas such as size and weight, article shape and type, through to campaign
planning, registration, booking requirements and distribution. This section equips you
with all you need to know in order to correctly prepare your Unaddressed Mail articles.
section 3 – Unaddressed Mail lodgement
This section provides the detail required to lodge articles. It covers areas such as
sorting articles, preparing letter trays and affxing tray labels, through to lodgement
documentation and where to lodge articles. This section equips you with all you need
to know in order to successfully lodge your Unaddressed Mail articles.
section 4 – large volume lodgements
This section provides detailed information about large volume lodgements, including
ULD sorting, brick stacking and ULD labels.
7
B
a
s
i
c
s
Unaddressed Mail basics 1 UnAddressed MAil BAsiCs
1.1 What is Unaddressed Mail?
Unaddressed Mail is an Australia Post service for the delivery of mail which does not
include a delivery address. Unaddressed Mail can be enveloped, wrapped or unwrapped.
Businesses can design and produce Unaddressed Mail articles for delivery to geographic
areas, targeting business addresses, private addresses or both. They can use the
service to contact prospective customers without needing to have a name and address
on the article.
1.2 Why use Unaddressed Mail?
With Unaddressed Mail, you can:
• target either businesses or private addresses
with advertising material
• maximise the space available for creative
artwork
• start building a customer database as
a frst step in creating direct mail
• acquire new customers or build store traffc
• communicate to prospective customers without having to acquire their name
and address
• target a specifc geographical area at a low cost.
The Unaddressed Mail service can deliver to all private and / or business delivery points
in Australia that do not bear the message “No Unaddressed Advertising Material” or
similar words, with the exception of Community notices lodged under the authority of:
• Local, state or federal governments or their agencies
1
• political organisations
1
• religious institutions
• educational institutions
• charitable bodies, including benevolent and welfare societies.
1 Political organisations are encouraged to contact the Unaddressed Mail service team, or their
Australia Post account manager to arrange lodgements.
8
Unaddressed Mail basics
1.3 What qualifes for Unaddressed Mail?
To qualify, the article must not contain the name and address of the recipient, and
the minimum quantity is to one suburb, town, postcode, delivery address type (eg post
offce boxes) or postal round. Specifc criteria apply – see section 2.4.4.
1.4 how to apply
1.4.1 Registration
You need to register to use this service. Registration is a one-off process and can be
completed online at Australia Post’s website or by contacting the Unaddressed Mail
service team (contact details at the front of this guide).
1.4.2 Booking your delivery
You need to book your delivery in advance using an Unaddressed Mail booking request
form, available online at Australia Post’s website.
ABN 28 864 970 579
UMNAT001•Issued Apr 2011
Unaddressed Mail - booking request
Address*
Postcode
( )
Email*
Telephone number*
Company name*
Contact name*
Fax number
( )
Organisation that is being promoted
Mobile number
Address
Postcode
( )
Email
Telephone number
Company name
Contact name
Fax number
( )
Only required if lodging articles with Australia Post on customer’s behalf
Mobile number
Deliver to postal rounds that overlap my requested locality / postcode.
(Between 20 to 80 per cent of points within the requested area)
Preferred office of lodgement
(optional – if no lodgement office is nominated then one will be assigned)
Continued on page 2 Page 1 of 4
1. Customer details
2. Mailing agent / printer details (if applicable)
Publication type: (select one)
Publication name (maximum 20 characters)
Brochure Card Catalogue Coupon
Envelope Flyer Magazine Sample
Other (please specify)
Article dimensions
Width (shortest dimension) Length (longest dimension)
mm mm
Thickness per 100 articles Weight per 100 articles
grams mm
X
3. Article details*
6. Booking details*
This is a free text field for any special remarks about your booking that are relevant to
you for future reference, for example, “Store ID number 1234”, “Springfield – August
catalogue”, “Sale name: Christmas Promo”. (maximum 50 characters)
I authorise Australia Post to commence delivery early if possible.
5. Special remarks
As per the general terms and conditions of the Unaddressed Mail service:
• shortfall supplied: deliver at the discretion of Australia Post
• surplus supplied: dispose of at the discretion of Australia Post.
Australia Post is not able to guarantee the exact number of delivery points in a postcode
or locality at any given time. Please select one of the two options below to indicate how
you want us to manage any surplus or shortage of articles: (select one)
Surplus: pursuant to instructions agreed in writing with Australia Post
– additional fees apply (exceptional circumstances only).
4. Surplus / shortage instructions*
* symbol indicates required information
Address types:
(select all that apply)
Private Business
Deliver no more than articles in total (Select pricing applies)
Customise your booking to a particular area (Select pricing applies)
Australia Post calculates the percentage of the delivery points in each postal round that
are located in your requested locality or postcode to determine the rounds to apply to your
booking:
• Rounds that include 80 per cent or more delivery points in your requested delivery areas
are automatically included in your booking.
• Rounds that have 20 per cent or less delivery points are excluded from your booking.
To include you will need to include the adjacent locality or postcode in your booking.
You can choose to include those with 20 to 80 per cent coverage of your requested
delivery areas, by selecting the following option:
Service type: (select either Regular or Select service options)
Street Roadside PO Boxes Counter
Regular service charges apply when you target a minimum of all available private
and / or business street and roadside delivery points in an individual locality or
postcode. You can choose to include PO box and / or counter address types and still
qualify for the regular service.
Select service charges apply when you decide to:
• exclude available street and / or roadside delivery points from your chosen
localities or postcodes, or
• request partial delivery to any of the above address types without necessarily
targeting all street, roadside, post office box and counter mail delivery points.
Please provide additional detail in section 7. Contact the Unaddressed Mail service
teamif required for assistance to customise your booking.
Regular service
Address
types:
Street Roadside PO Boxes Counter
Select service
Address
types:
If you are a regular user of the service you may prefer to book online. Talk to the
Unaddressed Mail service team about your options.
Place your booking a maximum of three months or minimum of three weeks in advance.
Your articles will need to be lodged a week prior to delivery.

See section 2.4
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1.5 Preparation basics
Information in this section is designed to provide an overview of article preparation.
More detailed information can be found in the Unaddressed Mail preparation
section.
1.5.1 Article size, weight and type requirements
Unaddressed Mail is available for Small and Large size categories.
Articles can weigh up to 250 grams.
Articles can be envelopes or postcards, brochures, wrapped articles, folded or
unwrapped articles, or even product samples.
All articles in a lodgement must be within the same size and weight category.
Small Large
Maximum weight 50g or 100g 50g, 100g or 250g
Minimum size 88 x 138mm —
Maximum size 130 x 240mm 260 x 360mm
Maximum thickness 5mm 20mm
Shape Rectangular Rectangular
Common examples DL (110 x 220mm)
C6 (114 x 162mm)
C5 (162 x 229mm)
B5 (176 x 250mm)
B6 / C4 (125 x 324mm)
C4 (229 x 324mm)
B4 (250 x 353mm)
Irregular shapes (eg square, circle or die-cut) can be accepted with prior approval.
All variations to size, weight or type requirements should be submitted for approval.
See section 1.10.
The envelope or article can include advertising or a marketing message.

See section 2.2
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1.5.2 Correct addressing requirements
When designing your article, please observe the following:
➊ optionally, include a salutation like “To The Householder” or similar words on the
article
➋ do not include a return address for unclaimed articles because Unaddressed Mail
does not include a return-to-sender service
➌ there is no requirement to print a “Postage Paid” imprint on the article, though you
may do so if you wish.
If undeliverable return to
ABC Company Ltd
PO Box 505
NUNAWADING VIC 3131
To The Householder
∂ ∏ ∑
POSTAGE
PAID
AUSTRALIA
7

See section 2.3
1.6 lodgement basics
Information in this section is designed to provide an overview of lodgement.
More detailed information can be found in the Unaddressed Mail lodgement section.
1.6.1 Sort requirements
You need to sort Unaddressed Mail articles to delivery offces, according to the
documentation provided by Australia Post in your booking confrmation pack, which
includes your:
• booking confrmation advice
• mail preparation advice
• label fles for bundles and trays
• lodgement document.
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Articles are to be bundled according to the mail preparation advice provided – usually
in lots of 50 or 100 using two bands. Australia Post prefers rubber bands.
Simply face them all in the same direction and place into correctly labelled letter trays.
Trays and blank label stock can be supplied by your lodgement offce. The front bundle
within each tray also needs to have a tray label secured under the bands.
Label on front of tray
The The Householder
POSTAGE
PAID
AUSTRALIA
Label inserted under bands
of the front bundle in the tray
1.6.2 Lodgement
Lodgement must be made on the date specifed in the booking confrmation advice –
usually fve business days (same state) or seven business days (other state) prior to the
Monday of the delivery week, as shown on your booking confrmation advice.
When lodging, you need to provide:
➊ the lodgement document
➋ a copy of the mail preparation advice
➌ a sample of your Unaddressed Mail article.
Original - Australia Post Duplicate - Customer Copy
UNADDRESSED MAIL - LODGEMENT DOCUMENT
Privacy Notice
Your personal information is collected only to enable us to provide you with the
products/services you wish us to provide. The products/services may not be provided
without this information. You may request access to your personal information while it
is stored by us and we will assess your request in accordance with the law. We will
give you reasons where we deny access. Call 13 13 18 to contact us.
Bill-To Customer's Details
Name
Eastern Suburbs Animal Hospital
Address
16 Whitmont Street
NUNAWADING VIC Postcode 3131
Contact Name Telephone Number
Joe Jackson 0392222222
E-Mail Fax Number
umcsuat06.umcsuat06@
npe.auspost.com.au
0392212222
Mailing Agent's Details (if not customer)
Name (Block capitals please)
Address
Postcode
Contact Name Telephone Number
E-Mail Fax Number
Mailing Details
Product: Unaddressed Mail (U16)
Booking Number Article Weight (g) Article Size (Small/Large)
U0000537 2 Large
Destination (Same/Other) Delivery Type Quantity
Same Regular (R) 0
Premium (P) 0
Select (S) 30,707
Premium Select (T) 0
30,707
Additional Charges (U55) Quantity
Label Printing (LP)
Late Booking (LB)
Variation Fee (V)
Late Lodgement (LL)
Other (O)
Office of Lodgement Date of Lodgement
NUNAWADING BC Nov 2, 2010
Publication Name
Fundraiser
Australia Post Charge Account Number Contract Number (if applicable)
Booking Number
U0000537
Declaration
I hereby declare that:
1. I am the customer and/or authorised agent of the customer;
2. I have read and agree to the Unaddressed Mail Service Terms and Conditions;
3. All information contained on this document is to the best of my knowledge true
and correct.
4. (a) these articles have been prepared and are lodged in accordance with
Australia Post's Terms and Conditions;
(b) these articles do not contain any prohibited or dangerous material; and
5. These articles:
(a) are not addressed to specified persons;
(b) are not postage prepaid envelopes; and
6. I acknowledge that Australia Post will have accepted this lodgement only when
this document is correctly receipted and stamped.
Signature
Date
Name (Block capitals please)
Australia Post Use Only
Received By Time
FAP220/221/225 Number
Date
Stamp
Signature of Officer
Date


Australia Post Unaddressed Mail
CUSTOMER CONTACT CENTRE - VIC
GPO BOX 9911
MELBOURNE VIC 3001
Phone: 1300223571
ABN 28 864 970 579
Unaddressed Mail Preparation Advice
Eastern Suburbs Animal Hospital Inc, Booking Number: U0000629
Issued: 06 Apr 2011
Eastern Suburbs Animal Hospital Inc
16 Whitmont Street
NUNAWADING VIC 3131
Page 1 of 1
A COPY OF THIS DOCUMENT MUST BE PRESENTED WITH YOUR MAIL
FOR ALL ENQUIRIES PHONE THE BOOKING OFFICE
LODGEMENT DATE: Monday 11 Apr 2011
LODGEMENT OFFICE: NUNAWADING BC
BOOKING NUMBER: U0000629
DELIVERY PERIOD: 18 Apr 2011 - 21 Apr 2011
PUBLICATION: mailing agent
ARTICLE WEIGHT: 7.0 gm ARTICLE DIMENSIONS - PER BUNDLE (mm):
ARTICLE TYPE: Small to 50g 155.0 long 125.0 wide 0.7 thick
BUNDLE SIZE 100 articles (700 gm)
PACKING MODE Small Tray (in ULD)
TOTAL QUANTITIES: 25,760 articles 261 bundles 47 trays 2 ULDs
Post
Code
Delivery Office Qty Full Qty
Bundles
Qty in Part
Bundle
No. Trays ULD
ID
PSI State Destination Facility
3131 NUNAWADING DC 10,015 100 15 17 1 315 VIC DANDENONG LC
3131 NUNAWADING LPO 20 0 20 1 1 315 VIC DANDENONG LC
3130 BLACKBURN POST SHOP 117 1 17 1 1 315 VIC DANDENONG LC
3130 LABURNUM LPO 25 0 25 1 1 315 VIC DANDENONG LC
3130 BLACKBURN NORTH LPO 92 0 92 1 1 315 VIC DANDENONG LC
3106 TEMPLESTOWE DC 15,491 154 91 26 2 316 VIC TEMPLESTOWE DC




See section 3
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1.7 delivery point databases
Australia Post maintains two national databases on the number of delivery points.
They are classifed into the following two categories:
Database Delivery to: Used by:
Advertising delivery
point database
All delivery points that do
not bear the message “No
Unaddressed Advertising
Material” or similar words
• Most customers
Total delivery point
database
All delivery points
1
• Local, state or federal
governments or their
agencies
2
• political organisations
2
• religious institutions
• educational institutions
• charitable bodies,
including benevolent and
welfare societies.
The article must be a
community notice
1
Australia Post conducts fortnightly reviews of
the number of delivery points. You should be
aware that the number of delivery points change
over time for a number of reasons, including:
• placement of “No Unaddressed Advertising
Material” messages on delivery points
• natural growth and attrition as areas or towns
expand or contract
• hiring or cancellation of post offce boxes.
1 In Victoria due to Environment Protection Bill: If a community notice from religious, educational,
charitable bodies, benevolent and welfare societies advertises goods or services, regardless
of whether the sale is for a charitable purpose, it will be treated as normal Unaddressed Mail
and delivered to all delivery points other than those bearing a “No Unaddressed Advertising
Material” message or similar.
2 Political organisations are encouraged to contact the Unaddressed Mail service team, or their
Australia Post account manager to arrange lodgements.
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1.7.1 Shortages and surpluses
Australia Post is not able to guarantee the exact number of delivery points by locality
or postcode at any given time. It is therefore necessary to have processes in place
to manage any surplus or shortage of articles received for delivery.
The policy is:
• Where the number of articles lodged for points in an area equals the number of actual
delivery points, one article shall be delivered to each point.
• Where the number of articles lodged is less than the number of actual points,
Australia Post shall select the points to be serviced and deliver one article to each
point selected.
• Where the number of articles lodged exceeds the number of actual points, the surplus
shall be disposed of in any manner as Australia Post in its absolute discretion decides.
Should you require surplus articles returned, tick this option on the Unaddressed Mail
booking request form. Conditions apply and a charge will be raised. Please discuss this
option with the Unaddressed Mail service team before submitting your booking.
1.7.2 Australia Post delivery policy
Australia Post services are regulated by the Australia Post Terms and Conditions, which
are made pursuant to Section 32 (1) (b) of the Australian Postal Corporation Act 1989.
The terms and conditions expressly limit Australia Post’s liability for any claimed loss or
damage associated with misdelivery, delayed delivery, early delivery or failure to deliver,
or any other loss or damage of any kind associated with its services.
Whilst every possible effort is made to ensure the accuracy of information, Australia
Post cannot guarantee the complete accuracy of the data provided. Ongoing
demographic changes, private and commercial building growth, and associated postal
round changes make it diffcult to guarantee absolute accuracy at any point in time.
1.8 delivery standards
Unaddressed Mail is delivered between Monday and Friday of the nominated delivery week.
Within this period, the actual day(s) of delivery are at the discretion of Australia Post.
All deliveries will be concluded by the Friday of the nominated delivery week.
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1.9 What will it cost?
Current pricing is listed in the Post charges booklet (8833665), which can be obtained
from any Australia Post retail outlet, or downloaded from auspost.com.au
The prices for Unaddressed Mail articles vary by size and weight category, and the
chosen service option.
You can request a quote for a particular booking from the Unaddressed Mail
service team (contact details at the front of this guide).
1.9.1 Conditions for same state prices
Articles attract same state prices when the article is lodged within the same state
as the delivery (for example the articles are lodged in Queensland and delivered in
Queensland).
For charging purposes, the Australian Capital Territory is considered to be part of
New South Wales and South Australia does not include the Northern Territory.
1.9.2 Regular service
Regular service applies if you decide to target, as a minimum, all available private
and / or all available business street and roadside delivery points in an individual locality
or postcode. Where street or roadside delivery points are unavailable in a particular
locality or postcode, regular pricing will apply.
You can choose to include post offce box and counter mail delivery address types and
still qualify for the regular service.
1.9.3 Select service
Select service applies if you decide to:
• exclude available street and / or roadside delivery points from your chosen localities
or postcodes, or
• request partial delivery to any of the following address types without necessarily
targeting all of these delivery points by choosing “Custom Select” or “Deliver no more
than” (see section 2.4.4):
- street mail
- roadside mail
- post offce boxes
- counter mail.
The select service has a higher price per article, which refects the higher delivery costs
incurred by Australia Post.
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1.9.4 Contract pricing
Contracts may be available if you post more than 250,000 articles per annum. Contracts
allow approved variations to the requirements listed in this guide. Please contact your
account manager or the Unaddressed Mail service team for more details.
1.9.5 Payment
The mailing must be paid for at the time of lodgement.
Australia Post provides a variety of payment options. For details, please discuss with
your lodgement offce, your account manager or the Unaddressed Mail service team.
If using an Australia Post Business Credit Account you will need to lodge your articles
at the offce at which you hold the account. Otherwise you will need to arrange with
your account manager or Australia Post credit management for your account to be
made available at the selected lodgement offce.
1.10 other considerations
How can I be sure an article is acceptable?
Australia Post staff inspect each lodgement
to ensure that it satisfes all service
requirements.
If you are concerned that your articles may not
satisfy all service requirements you can request
a preliminary test prior to lodgement:
BQPHelp@auspost.com.au
Australia Post
Business Letter Services
GPO Box 1777
MELBOURNE VIC 3001
Australia Post may require a sample before distribution is approved, and may refuse to
accept articles that do not satisfy the previously detailed conditions including:
• size, weight and type requirements, and
• correct addressing requirements.
Where product samples are being considered as part of the article, examples must be
discussed with Australia Post and samples may be required before approval.
Australia Post reserves the right to reject articles that contain anything which is
defamatory or offensive.
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1.11 summary checklist
The key points covered in this section include:
☑ A one-off registration must be completed.
☑ An Unaddressed Mail booking request form needs to be submitted.
☑ Unaddressed Mail needs to be booked with Australia Post a minimum
of two weeks in advance.
☑ Articles can usually be delivered to all delivery points except those that
bear “No Unaddressed Advertising Material” or similar words. Different
arrangements exist for community notices.
☑ Unaddressed Mail is available for Small and Large size category articles.
☑ Articles can be either envelopes, postcards, brochures, and wrapped or
unwrapped articles.
☑ It is recommended to include a salutation such as “To The Householder”
but do not include a return address on the article.
☑ Articles are lodged bundled, usually into lots of 50 or 100 with two bands,
sorted into postcode ranges and placed in letter trays for lodgement.
☑ Prices can be located in the Post charges booklet (8833665) and the
Australia Post website auspost.com.au.
☑ You can choose Regular or Select options.
☑ Articles need to be lodged on the date specifed on the booking
confrmation advice.
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2.1 Preparation overview
This section covers in detail all the information you need to prepare your articles.
The diagram below illustrates the steps to prepare Unaddressed Mail. Each requirement
is covered in detail throughout this section.
1 Check size, weight and shape of article matches requirements 2.2.1
2 Check article matches the type allowed 2.2.2
3 Follow all correct addressing requirements 2.3
4 Check all registration and booking requirements are covered 2.4
5 Plan the distribution option for your mailing 2.4.4
3 You can now prepare to lodge 3
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Unaddressed Mail preparation
2.2 Article characteristics
2.2.1 Article size, weight and shape
The size categories eligible for the Unaddressed Mail service are Small and Large.
All articles in a lodgement must be within the same size and weight category.
Small Large
Maximum weight 50g or 100g 50g, 100g or 250g
Minimum size 88 x 138mm —
Maximum size 130 x 240mm 260 x 360mm
Maximum thickness 5mm 20mm
Shape Rectangular Rectangular
Common examples DL (110 x 220mm)
C6 (114 x 162mm)
C5 (162 x 229mm)
B5 (176 x 250mm)
B6 / C4 (125 x 324mm)
C4 (229 x 324mm)
B4 (250 x 353mm)
Irregular shapes (eg square, circle or die-cut) can be accepted with prior approval.
All variations to size, weight or type requirements should be submitted for approval.
See section 1.10.
You can obtain a convenient Letter Gauge (8833667) from your lodgement facility
to assist in measuring articles.
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2.2.2 Article type
If product samples are to be included, you must provide a sample to the
Unaddressed Mail service team before the distribution is approved.
Enveloped, wrapped, unwrapped
Unaddressed Mail articles can be envelopes, postcards or
brochures, wrapped, unwrapped or folded, or even product
samples.
Single sheet articles
It is preferred that unenveloped and unwrapped articles that are
on a single sheet of paper are folded at least once.
Please discuss with your lodgement offce or the Unaddressed
Mail service team for single sheet large article presentation
requirements.
2.2.3 Paper stock
Australia Post recommends that envelopes and cards comply
with Australian Standards for the production of envelopes, Spec 4611 – 1999 (available
at: http://infostore.saiglobal.com/store/). For details refer to your paper supplier or
envelope manufacturer or visit auspost.com.au/business/standard-delivery-service-
for-documents-in-australia.html
Australia Post recommends the following for Unaddressed Mail articles:
Envelope paper stock Card stock
Small articles 65–110gsm 140–500gsm
Large articles 65–110gsm 240–500gsm
Please note that articles with a density of less than 0.5 g/cc are unsuitable for this
service.
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Unaddressed Mail preparation
2.3 Correct addressing conditions
There is no requirement for any form of recipient name or address on Unaddressed Mail.
When designing your article, please observe the following:
➊ you may include a salutation like “To The Householder” or similar words on the article
➋ do not include a return address for unclaimed articles as Unaddressed Mail does not
include a return-to-sender service
➌ there is no requirement to print a “Postage Paid” imprint on the article, though you
may do so if you wish.
If undeliverable return to
ABC Company Ltd
PO Box 505
NUNAWADING VIC 3131
To The Householder
∂ ∏ ∑
POSTAGE
PAID
AUSTRALIA
7
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2.4 Booking requirements
2.4.1 Role of Unaddressed Mail service team
The Unaddressed Mail service team is a crucial link in the management of the service,
and fulfls the following roles:
• Direct contact between you and Australia Post
• Provides delivery point data on request and checks Australia Post network capacity
• Provides quotations
• Provides your booking confrmation advice, mail preparation advice and pre-populated
lodgement documents
• Provides labels for bundles, trays and ULDs (charges apply, see section 3.4)
• Confrms to regular users of the service that online access has been granted, and
supplies user details.
Refer to the front of this guide for the contact details for the Unaddressed Mail
service team.
2.4.2 Registration
A one-off registration process must be completed before using the Unaddressed Mail
service. This crucial step ensures that all the necessary details about your organisation,
your mailing agent and your preferred lodgement offce are recorded in the Unaddressed
Mail online booking system. Registration can be completed at any time prior to your
next booking and does not need to be repeated for subsequent bookings.
You can register online at Australia Post’s website or via the Unaddressed Mail
service team.
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Unaddressed Mail preparation
2.4.3 Booking your delivery
Unaddressed Mail booking request form
The Unaddressed Mail booking request form
can be obtained from the Unaddressed Mail
service team or online at Australia Post’s website.
This form needs to be submitted to the
Unaddressed Mail service team.
Failure to complete all required sections of the
form may result in delays in processing the
booking.
Online bookings
If you meet specifc criteria at registration,
the Unaddressed Mail service team will
contact you to establish a profle which
allows you to make bookings online.
The criteria includes:
• frequency of use
• annual volume
• whether you are a mail agent, acting
on behalf of clients.
For more information please contact the
Unaddressed Mail service team.
ABN 28 864 970 579
UMNAT001•Issued Apr 2011
Unaddressed Mail - booking request
Address*
Postcode
( )
Email*
Telephone number*
Company name*
Contact name*
Fax number
( )
Organisation that is being promoted
Mobile number
Address
Postcode
( )
Email
Telephone number
Company name
Contact name
Fax number
( )
Only required if lodging articles with Australia Post on customer’s behalf
Mobile number
Deliver to postal rounds that overlap my requested locality / postcode.
(Between 20 to 80 per cent of points within the requested area)
Preferred office of lodgement
(optional – if no lodgement office is nominated then one will be assigned)
Continued on page 2 Page 1 of 4
1. Customer details
2. Mailing agent / printer details (if applicable)
Publication type: (select one)
Publication name (maximum 20 characters)
Brochure Card Catalogue Coupon
Envelope Flyer Magazine Sample
Other (please specify)
Article dimensions
Width (shortest dimension) Length (longest dimension)
mm mm
Thickness per 100 articles Weight per 100 articles
grams mm
X
3. Article details*
6. Booking details*
This is a free text field for any special remarks about your booking that are relevant to
you for future reference, for example, “Store ID number 1234”, “Springfield – August
catalogue”, “Sale name: Christmas Promo”. (maximum 50 characters)
I authorise Australia Post to commence delivery early if possible.
5. Special remarks
As per the general terms and conditions of the Unaddressed Mail service:
• shortfall supplied: deliver at the discretion of Australia Post
• surplus supplied: dispose of at the discretion of Australia Post.
Australia Post is not able to guarantee the exact number of delivery points in a postcode
or locality at any given time. Please select one of the two options below to indicate how
you want us to manage any surplus or shortage of articles: (select one)
Surplus: pursuant to instructions agreed in writing with Australia Post
– additional fees apply (exceptional circumstances only).
4. Surplus / shortage instructions*
* symbol indicates required information
Address types:
(select all that apply)
Private Business
Deliver no more than articles in total (Select pricing applies)
Customise your booking to a particular area (Select pricing applies)
Australia Post calculates the percentage of the delivery points in each postal round that
are located in your requested locality or postcode to determine the rounds to apply to your
booking:
• Rounds that include 80 per cent or more delivery points in your requested delivery areas
are automatically included in your booking.
• Rounds that have 20 per cent or less delivery points are excluded from your booking.
To include you will need to include the adjacent locality or postcode in your booking.
You can choose to include those with 20 to 80 per cent coverage of your requested
delivery areas, by selecting the following option:
Service type: (select either Regular or Select service options)
Street Roadside PO Boxes Counter
Regular service charges apply when you target a minimum of all available private
and / or business street and roadside delivery points in an individual locality or
postcode. You can choose to include PO box and / or counter address types and still
qualify for the regular service.
Select service charges apply when you decide to:
• exclude available street and / or roadside delivery points from your chosen
localities or postcodes, or
• request partial delivery to any of the above address types without necessarily
targeting all street, roadside, post office box and counter mail delivery points.
Please provide additional detail in section 7. Contact the Unaddressed Mail service
teamif required for assistance to customise your booking.
Regular service
Address
types:
Street Roadside PO Boxes Counter
Select service
Address
types:
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2.4.4 Detailing your requirements
If you are planning your distribution on the Unaddressed Mail booking request form,
please complete the following steps. Online customers will follow similar steps in the
Unaddressed Mail online booking system.
Step 1 Choose options for handling of shortages or surpluses
To permit Australia Post to manage any shortfall or surplus according to our policy
described in section 1.7.1, select the frst option on the Unaddressed Mail booking
request form or should you require surplus articles returned, select the second option.
Conditions apply and a charge will be raised. Please discuss this option with the
Unaddressed Mail service team before submitting your booking.
ABN 28 864 970 579
UMNAT001•Issued Apr 2011
Unaddressed Mail - booking request
Address*
Postcode
( )
Email*
Telephone number*
Company name*
Contact name*
Fax number
( )
Organisation that is being promoted
Mobile number
Address
Postcode
( )
Email
Telephone number
Company name
Contact name
Fax number
( )
Only required if lodging articles with Australia Post on customer’s behalf
Mobile number
Deliver to postal rounds that overlap my requested locality / postcode.
(Between 20 to 80 per cent of points within the requested area)
Preferred office of lodgement
(optional – if no lodgement office is nominated then one will be assigned)
Continued on page 2 Page 1 of 4
1. Customer details
2. Mailing agent / printer details (if applicable)
Publication type: (select one)
Publication name (maximum 20 characters)
Brochure Card Catalogue Coupon
Envelope Flyer Magazine Sample
Other (please specify)
Article dimensions
Width (shortest dimension) Length (longest dimension)
mm mm
Thickness per 100 articles Weight per 100 articles
grams mm
X
3. Article details*
6. Booking details*
This is a free text field for any special remarks about your booking that are relevant to
you for future reference, for example, “Store ID number 1234”, “Springfield – August
catalogue”, “Sale name: Christmas Promo”. (maximum 50 characters)
I authorise Australia Post to commence delivery early if possible.
5. Special remarks
As per the general terms and conditions of the Unaddressed Mail service:
• shortfall supplied: deliver at the discretion of Australia Post
• surplus supplied: dispose of at the discretion of Australia Post.
Australia Post is not able to guarantee the exact number of delivery points in a postcode
or locality at any given time. Please select one of the two options below to indicate how
you want us to manage any surplus or shortage of articles: (select one)
Surplus: pursuant to instructions agreed in writing with Australia Post
– additional fees apply (exceptional circumstances only).
4. Surplus / shortage instructions*
* symbol indicates required information
Address types:
(select all that apply)
Private Business
Deliver no more than articles in total (Select pricing applies)
Customise your booking to a particular area (Select pricing applies)
Australia Post calculates the percentage of the delivery points in each postal round that
are located in your requested locality or postcode to determine the rounds to apply to your
booking:
• Rounds that include 80 per cent or more delivery points in your requested delivery areas
are automatically included in your booking.
• Rounds that have 20 per cent or less delivery points are excluded from your booking.
To include you will need to include the adjacent locality or postcode in your booking.
You can choose to include those with 20 to 80 per cent coverage of your requested
delivery areas, by selecting the following option:
Service type: (select either Regular or Select service options)
Street Roadside PO Boxes Counter
Regular service charges apply when you target a minimum of all available private
and / or business street and roadside delivery points in an individual locality or
postcode. You can choose to include PO box and / or counter address types and still
qualify for the regular service.
Select service charges apply when you decide to:
• exclude available street and / or roadside delivery points from your chosen
localities or postcodes, or
• request partial delivery to any of the above address types without necessarily
targeting all street, roadside, post office box and counter mail delivery points.
Please provide additional detail in section 7. Contact the Unaddressed Mail service
team if required for assistance to customise your booking.
Regular service
Address
types:
Street Roadside PO Boxes Counter
Select service
Address
types:

Step 2 Add special remarks
This is a free text feld where you can record anything you like about your booking for
future reference. You have 50 characters available. Special remarks are generated by
you and relevant to you – for example, “Store ID number 1234”, “Springfeld – August
catalogue”, “Sale starts February 10”, “Sale name: Christmas Promo”.
ABN 28 864 970 579
UMNAT001•Issued Apr 2011
Unaddressed Mail - booking request
Address*
Postcode
( )
Email*
Telephone number*
Company name*
Contact name*
Fax number
( )
Organisation that is being promoted
Mobile number
Address
Postcode
( )
Email
Telephone number
Company name
Contact name
Fax number
( )
Only required if lodging articles with Australia Post on customer’s behalf
Mobile number
Deliver to postal rounds that overlap my requested locality / postcode.
(Between 20 to 80 per cent of points within the requested area)
Preferred office of lodgement
(optional – if no lodgement office is nominated then one will be assigned)
Continued on page 2 Page 1 of 4
1. Customer details
2. Mailing agent / printer details (if applicable)
Publication type: (select one)
Publication name (maximum 20 characters)
Brochure Card Catalogue Coupon
Envelope Flyer Magazine Sample
Other (please specify)
Article dimensions
Width (shortest dimension) Length (longest dimension)
mm mm
Thickness per 100 articles Weight per 100 articles
grams mm
X
3. Article details*
6. Booking details*
This is a free text field for any special remarks about your booking that are relevant to
you for future reference, for example, “Store ID number 1234”, “Springfield – August
catalogue”, “Sale name: Christmas Promo”. (maximum 50 characters)
I authorise Australia Post to commence delivery early if possible.
5. Special remarks
As per the general terms and conditions of the Unaddressed Mail service:
• shortfall supplied: deliver at the discretion of Australia Post
• surplus supplied: dispose of at the discretion of Australia Post.
Australia Post is not able to guarantee the exact number of delivery points in a postcode
or locality at any given time. Please select one of the two options below to indicate how
you want us to manage any surplus or shortage of articles: (select one)
Surplus: pursuant to instructions agreed in writing with Australia Post
– additional fees apply (exceptional circumstances only).
4. Surplus / shortage instructions*
* symbol indicates required information
Address types:
(select all that apply)
Private Business
Deliver no more than articles in total (Select pricing applies)
Customise your booking to a particular area (Select pricing applies)
Australia Post calculates the percentage of the delivery points in each postal round that
are located in your requested locality or postcode to determine the rounds to apply to your
booking:
• Rounds that include 80 per cent or more delivery points in your requested delivery areas
are automatically included in your booking.
• Rounds that have 20 per cent or less delivery points are excluded from your booking.
To include you will need to include the adjacent locality or postcode in your booking.
You can choose to include those with 20 to 80 per cent coverage of your requested
delivery areas, by selecting the following option:
Service type: (select either Regular or Select service options)
Street Roadside PO Boxes Counter
Regular service charges apply when you target a minimum of all available private
and / or business street and roadside delivery points in an individual locality or
postcode. You can choose to include PO box and / or counter address types and still
qualify for the regular service.
Select service charges apply when you decide to:
• exclude available street and / or roadside delivery points from your chosen
localities or postcodes, or
• request partial delivery to any of the above address types without necessarily
targeting all street, roadside, post office box and counter mail delivery points.
Please provide additional detail in section 7. Contact the Unaddressed Mail service
team if required for assistance to customise your booking.
Regular service
Address
types:
Street Roadside PO Boxes Counter
Select service
Address
types:
Store ID: 12
3
4
24
Unaddressed Mail preparation
Step 3 Confrm your lodgement offce
This is the Australia Post facility where the prepared articles will be lodged for
assessment and billing. If you have established more than one lodgement facility during
registration, select the one applicable to this booking.
ABN 28 864 970 579
UMNAT001•Issued Apr 2011
Unaddressed Mail - booking request
Address*
Postcode
( )
Email*
Telephone number*
Company name*
Contact name*
Fax number
( )
Organisation that is being promoted
Mobile number
Address
Postcode
( )
Email
Telephone number
Company name
Contact name
Fax number
( )
Only required if lodging articles with Australia Post on customer’s behalf
Mobile number
Deliver to postal rounds that overlap my requested locality / postcode.
(Between 20 to 80 per cent of points within the requested area)
Preferred office of lodgement
(optional – if no lodgement office is nominated then one will be assigned)
Continued on page 2 Page 1 of 4
1. Customer details
2. Mailing agent / printer details (if applicable)
Publication type: (select one)
Publication name (maximum 20 characters)
Brochure Card Catalogue Coupon
Envelope Flyer Magazine Sample
Other (please specify)
Article dimensions
Width (shortest dimension) Length (longest dimension)
mm mm
Thickness per 100 articles Weight per 100 articles
grams mm
X
3. Article details*
6. Booking details*
This is a free text field for any special remarks about your booking that are relevant to
you for future reference, for example, “Store ID number 1234”, “Springfield – August
catalogue”, “Sale name: Christmas Promo”. (maximum 50 characters)
I authorise Australia Post to commence delivery early if possible.
5. Special remarks
As per the general terms and conditions of the Unaddressed Mail service:
• shortfall supplied: deliver at the discretion of Australia Post
• surplus supplied: dispose of at the discretion of Australia Post.
Australia Post is not able to guarantee the exact number of delivery points in a postcode
or locality at any given time. Please select one of the two options below to indicate how
you want us to manage any surplus or shortage of articles: (select one)
Surplus: pursuant to instructions agreed in writing with Australia Post
– additional fees apply (exceptional circumstances only).
4. Surplus / shortage instructions*
* symbol indicates required information
Address types:
(select all that apply)
Private Business
Deliver no more than articles in total (Select pricing applies)
Customise your booking to a particular area (Select pricing applies)
Australia Post calculates the percentage of the delivery points in each postal round that
are located in your requested locality or postcode to determine the rounds to apply to your
booking:
• Rounds that include 80 per cent or more delivery points in your requested delivery areas
are automatically included in your booking.
• Rounds that have 20 per cent or less delivery points are excluded from your booking.
To include you will need to include the adjacent locality or postcode in your booking.
You can choose to include those with 20 to 80 per cent coverage of your requested
delivery areas, by selecting the following option:
Service type: (select either Regular or Select service options)
Street Roadside PO Boxes Counter
Regular service charges apply when you target a minimum of all available private
and / or business street and roadside delivery points in an individual locality or
postcode. You can choose to include PO box and / or counter address types and still
qualify for the regular service.
Select service charges apply when you decide to:
• exclude available street and / or roadside delivery points from your chosen
localities or postcodes, or
• request partial delivery to any of the above address types without necessarily
targeting all street, roadside, post office box and counter mail delivery points.
Please provide additional detail in section 7. Contact the Unaddressed Mail service
team if required for assistance to customise your booking.
Regular service
Address
types:
Street Roadside PO Boxes Counter
Select service
Address
types:
NUNAWADING BC
Step 4 Choose private or business addresses
Australia Post delivers to both private and business delivery address types. You can
choose to target either one or both for your campaign.
ABN 28 864 970 579
UMNAT001•Issued Apr 2011
Unaddressed Mail - booking request
Address*
Postcode
( )
Email*
Telephone number*
Company name*
Contact name*
Fax number
( )
Organisation that is being promoted
Mobile number
Address
Postcode
( )
Email
Telephone number
Company name
Contact name
Fax number
( )
Only required if lodging articles with Australia Post on customer’s behalf
Mobile number
Deliver to postal rounds that overlap my requested locality / postcode.
(Between 20 to 80 per cent of points within the requested area)
Preferred office of lodgement
(optional – if no lodgement office is nominated then one will be assigned)
Continued on page 2 Page 1 of 4
1. Customer details
2. Mailing agent / printer details (if applicable)
Publication type: (select one)
Publication name (maximum 20 characters)
Brochure Card Catalogue Coupon
Envelope Flyer Magazine Sample
Other (please specify)
Article dimensions
Width (shortest dimension) Length (longest dimension)
mm mm
Thickness per 100 articles Weight per 100 articles
grams mm
X
3. Article details*
6. Booking details*
This is a free text field for any special remarks about your booking that are relevant to
you for future reference, for example, “Store ID number 1234”, “Springfield – August
catalogue”, “Sale name: Christmas Promo”. (maximum 50 characters)
I authorise Australia Post to commence delivery early if possible.
5. Special remarks
As per the general terms and conditions of the Unaddressed Mail service:
• shortfall supplied: deliver at the discretion of Australia Post
• surplus supplied: dispose of at the discretion of Australia Post.
Australia Post is not able to guarantee the exact number of delivery points in a postcode
or locality at any given time. Please select one of the two options below to indicate how
you want us to manage any surplus or shortage of articles: (select one)
Surplus: pursuant to instructions agreed in writing with Australia Post
– additional fees apply (exceptional circumstances only).
4. Surplus / shortage instructions*
* symbol indicates required information
Address types:
(select all that apply)
Private Business
Deliver no more than articles in total (Select pricing applies)
Customise your booking to a particular area (Select pricing applies)
Australia Post calculates the percentage of the delivery points in each postal round that
are located in your requested locality or postcode to determine the rounds to apply to your
booking:
• Rounds that include 80 per cent or more delivery points in your requested delivery areas
are automatically included in your booking.
• Rounds that have 20 per cent or less delivery points are excluded from your booking.
To include you will need to include the adjacent locality or postcode in your booking.
You can choose to include those with 20 to 80 per cent coverage of your requested
delivery areas, by selecting the following option:
Service type: (select either Regular or Select service options)
Street Roadside PO Boxes Counter
Regular service charges apply when you target a minimum of all available private
and / or business street and roadside delivery points in an individual locality or
postcode. You can choose to include PO box and / or counter address types and still
qualify for the regular service.
Select service charges apply when you decide to:
• exclude available street and / or roadside delivery points from your chosen
localities or postcodes, or
• request partial delivery to any of the above address types without necessarily
targeting all street, roadside, post office box and counter mail delivery points.
Please provide additional detail in section 7. Contact the Unaddressed Mail service
team if required for assistance to customise your booking.
Regular service
Address
types:
Street Roadside PO Boxes Counter
Select service
Address
types:
3 3
Data on the number of private and business delivery points by locality or postcode
is available at Australia Post’s website, or from the Unaddressed Mail service team.
Online customers can access this information through the Unaddressed Mail online
booking system.
Step 5 Choose service options
Regular service applies where you wish to select, as a minimum, all available private
and / or all available business, street and roadside delivery points in a locality or
postcode. You can choose to include post offce box and counter mail delivery address
types and still qualify for the Regular service.
ABN 28 864 970 579
UMNAT001•Issued Apr 2011
Unaddressed Mail - booking request
Address*
Postcode
( )
Email*
Telephone number*
Company name*
Contact name*
Fax number
( )
Organisation that is being promoted
Mobile number
Address
Postcode
( )
Email
Telephone number
Company name
Contact name
Fax number
( )
Only required if lodging articles with Australia Post on customer’s behalf
Mobile number
Deliver to postal rounds that overlap my requested locality / postcode.
(Between 20 to 80 per cent of points within the requested area)
Preferred office of lodgement
(optional – if no lodgement office is nominated then one will be assigned)
Continued on page 2 Page 1 of 4
1. Customer details
2. Mailing agent / printer details (if applicable)
Publication type: (select one)
Publication name (maximum 20 characters)
Brochure Card Catalogue Coupon
Envelope Flyer Magazine Sample
Other (please specify)
Article dimensions
Width (shortest dimension) Length (longest dimension)
mm mm
Thickness per 100 articles Weight per 100 articles
grams mm
X
3. Article details*
6. Booking details*
This is a free text field for any special remarks about your booking that are relevant to
you for future reference, for example, “Store ID number 1234”, “Springfield – August
catalogue”, “Sale name: Christmas Promo”. (maximum 50 characters)
I authorise Australia Post to commence delivery early if possible.
5. Special remarks
As per the general terms and conditions of the Unaddressed Mail service:
• shortfall supplied: deliver at the discretion of Australia Post
• surplus supplied: dispose of at the discretion of Australia Post.
Australia Post is not able to guarantee the exact number of delivery points in a postcode
or locality at any given time. Please select one of the two options below to indicate how
you want us to manage any surplus or shortage of articles: (select one)
Surplus: pursuant to instructions agreed in writing with Australia Post
– additional fees apply (exceptional circumstances only).
4. Surplus / shortage instructions*
* symbol indicates required information
Address types:
(select all that apply)
Private Business
Deliver no more than articles in total (Select pricing applies)
Customise your booking to a particular area (Select pricing applies)
Australia Post calculates the percentage of the delivery points in each postal round that
are located in your requested locality or postcode to determine the rounds to apply to your
booking:
• Rounds that include 80 per cent or more delivery points in your requested delivery areas
are automatically included in your booking.
• Rounds that have 20 per cent or less delivery points are excluded from your booking.
To include you will need to include the adjacent locality or postcode in your booking.
You can choose to include those with 20 to 80 per cent coverage of your requested
delivery areas, by selecting the following option:
Service type: (select either Regular or Select service options)
Street Roadside PO Boxes Counter
Regular service charges apply when you target a minimum of all available private
and / or business street and roadside delivery points in an individual locality or
postcode. You can choose to include PO box and / or counter address types and still
qualify for the regular service.
Select service charges apply when you decide to:
• exclude available street and / or roadside delivery points from your chosen
localities or postcodes, or
• request partial delivery to any of the above address types without necessarily
targeting all street, roadside, post office box and counter mail delivery points.
Please provide additional detail in section 7. Contact the Unaddressed Mail service
team if required for assistance to customise your booking.
Regular service
Address
types:
Street Roadside PO Boxes Counter
Select service
Address
types:
3 3
25
P
r
e
p
a
r
a
t
i
o
n
Unaddressed Mail preparation
Select service applies where you wish to exclude either certain street or roadside
delivery address types from your chosen localities or postcodes.
If you wish Australia Post to deliver only to roadside and post offce box address types,
and not street addresses, the Select service would apply.
ABN 28 864 970 579
UMNAT001•Issued Apr 2011
Unaddressed Mail - booking request
Address*
Postcode
( )
Email*
Telephone number*
Company name*
Contact name*
Fax number
( )
Organisation that is being promoted
Mobile number
Address
Postcode
( )
Email
Telephone number
Company name
Contact name
Fax number
( )
Only required if lodging articles with Australia Post on customer’s behalf
Mobile number
Deliver to postal rounds that overlap my requested locality / postcode.
(Between 20 to 80 per cent of points within the requested area)
Preferred office of lodgement
(optional – if no lodgement office is nominated then one will be assigned)
Continued on page 2 Page 1 of 4
1. Customer details
2. Mailing agent / printer details (if applicable)
Publication type: (select one)
Publication name (maximum 20 characters)
Brochure Card Catalogue Coupon
Envelope Flyer Magazine Sample
Other (please specify)
Article dimensions
Width (shortest dimension) Length (longest dimension)
mm mm
Thickness per 100 articles Weight per 100 articles
grams mm
X
3. Article details*
6. Booking details*
This is a free text field for any special remarks about your booking that are relevant to
you for future reference, for example, “Store ID number 1234”, “Springfield – August
catalogue”, “Sale name: Christmas Promo”. (maximum 50 characters)
I authorise Australia Post to commence delivery early if possible.
5. Special remarks
As per the general terms and conditions of the Unaddressed Mail service:
• shortfall supplied: deliver at the discretion of Australia Post
• surplus supplied: dispose of at the discretion of Australia Post.
Australia Post is not able to guarantee the exact number of delivery points in a postcode
or locality at any given time. Please select one of the two options below to indicate how
you want us to manage any surplus or shortage of articles: (select one)
Surplus: pursuant to instructions agreed in writing with Australia Post
– additional fees apply (exceptional circumstances only).
4. Surplus / shortage instructions*
* symbol indicates required information
Address types:
(select all that apply)
Private Business
Deliver no more than articles in total (Select pricing applies)
Customise your booking to a particular area (Select pricing applies)
Australia Post calculates the percentage of the delivery points in each postal round that
are located in your requested locality or postcode to determine the rounds to apply to your
booking:
• Rounds that include 80 per cent or more delivery points in your requested delivery areas
are automatically included in your booking.
• Rounds that have 20 per cent or less delivery points are excluded from your booking.
To include you will need to include the adjacent locality or postcode in your booking.
You can choose to include those with 20 to 80 per cent coverage of your requested
delivery areas, by selecting the following option:
Service type: (select either Regular or Select service options)
Street Roadside PO Boxes Counter
Regular service charges apply when you target a minimum of all available private
and / or business street and roadside delivery points in an individual locality or
postcode. You can choose to include PO box and / or counter address types and still
qualify for the regular service.
Select service charges apply when you decide to:
• exclude available street and / or roadside delivery points from your chosen
localities or postcodes, or
• request partial delivery to any of the above address types without necessarily
targeting all street, roadside, post office box and counter mail delivery points.
Please provide additional detail in section 7. Contact the Unaddressed Mail service
team if required for assistance to customise your booking.
Regular service
Address
types:
Street Roadside PO Boxes Counter
Select service
Address
types:
3 3
The Select service also allows you to request partial delivery to any of the following
address types without necessarily targeting all of these delivery points:
• street mail
• roadside mail (used in some country areas)
• post offce boxes
• counter mail (used in some country areas).
The “Deliver no more than” option is available when you would like the ability to cap a
booking’s total delivery points by specifying the maximum quantity of articles that you
want to supply for delivery. The Unaddressed Mail online booking system will deselect
rounds to best suit your targeted “deliver no more than” fgure. All “deliver no more
than” bookings attract the Select service price. For example, if you wish Australia Post
to deliver no more than a specifc quantity, for example 3,000 of 3,900 available points,
“Deliver no more than” would apply.
ABN 28 864 970 579
UMNAT001•Issued Apr 2011
Unaddressed Mail - booking request
Address*
Postcode
( )
Email*
Telephone number*
Company name*
Contact name*
Fax number
( )
Organisation that is being promoted
Mobile number
Address
Postcode
( )
Email
Telephone number
Company name
Contact name
Fax number
( )
Only required if lodging articles with Australia Post on customer’s behalf
Mobile number
Deliver to postal rounds that overlap my requested locality / postcode.
(Between 20 to 80 per cent of points within the requested area)
Preferred office of lodgement
(optional – if no lodgement office is nominated then one will be assigned)
Continued on page 2 Page 1 of 4
1. Customer details
2. Mailing agent / printer details (if applicable)
Publication type: (select one)
Publication name (maximum 20 characters)
Brochure Card Catalogue Coupon
Envelope Flyer Magazine Sample
Other (please specify)
Article dimensions
Width (shortest dimension) Length (longest dimension)
mm mm
Thickness per 100 articles Weight per 100 articles
grams mm
X
3. Article details*
6. Booking details*
This is a free text field for any special remarks about your booking that are relevant to
you for future reference, for example, “Store ID number 1234”, “Springfield – August
catalogue”, “Sale name: Christmas Promo”. (maximum 50 characters)
I authorise Australia Post to commence delivery early if possible.
5. Special remarks
As per the general terms and conditions of the Unaddressed Mail service:
• shortfall supplied: deliver at the discretion of Australia Post
• surplus supplied: dispose of at the discretion of Australia Post.
Australia Post is not able to guarantee the exact number of delivery points in a postcode
or locality at any given time. Please select one of the two options below to indicate how
you want us to manage any surplus or shortage of articles: (select one)
Surplus: pursuant to instructions agreed in writing with Australia Post
– additional fees apply (exceptional circumstances only).
4. Surplus / shortage instructions*
* symbol indicates required information
Address types:
(select all that apply)
Private Business
Deliver no more than articles in total (Select pricing applies)
Customise your booking to a particular area (Select pricing applies)
Australia Post calculates the percentage of the delivery points in each postal round that
are located in your requested locality or postcode to determine the rounds to apply to your
booking:
• Rounds that include 80 per cent or more delivery points in your requested delivery areas
are automatically included in your booking.
• Rounds that have 20 per cent or less delivery points are excluded from your booking.
To include you will need to include the adjacent locality or postcode in your booking.
You can choose to include those with 20 to 80 per cent coverage of your requested
delivery areas, by selecting the following option:
Service type: (select either Regular or Select service options)
Street Roadside PO Boxes Counter
Regular service charges apply when you target a minimum of all available private
and / or business street and roadside delivery points in an individual locality or
postcode. You can choose to include PO box and / or counter address types and still
qualify for the regular service.
Select service charges apply when you decide to:
• exclude available street and / or roadside delivery points from your chosen
localities or postcodes, or
• request partial delivery to any of the above address types without necessarily
targeting all street, roadside, post office box and counter mail delivery points.
Please provide additional detail in section 7. Contact the Unaddressed Mail service
team if required for assistance to customise your booking.
Regular service
Address
types:
Street Roadside PO Boxes Counter
Select service
Address
types:
3 3,
000
The “custom delivery area selection” option is available for eligible
1
customers.
It enables you to choose your delivery areas right down to the specifc postal
round. This service is useful for customers who have strict rules regarding franchise
promotional areas, or are targeting an area smaller than a locality or postcode.
When selecting this option, you are required to provide additional information in Section
7 of the Unaddressed Mail booking request form. The Unaddressed Mail service team
will contact you to confrm your requirements if necessary.
ABN 28 864 970 579
UMNAT001•Issued Apr 2011
Unaddressed Mail - booking request
Address*
Postcode
( )
Email*
Telephone number*
Company name*
Contact name*
Fax number
( )
Organisation that is being promoted
Mobile number
Address
Postcode
( )
Email
Telephone number
Company name
Contact name
Fax number
( )
Only required if lodging articles with Australia Post on customer’s behalf
Mobile number
Deliver to postal rounds that overlap my requested locality / postcode.
(Between 20 to 80 per cent of points within the requested area)
Preferred office of lodgement
(optional – if no lodgement office is nominated then one will be assigned)
Continued on page 2 Page 1 of 4
1. Customer details
2. Mailing agent / printer details (if applicable)
Publication type: (select one)
Publication name (maximum 20 characters)
Brochure Card Catalogue Coupon
Envelope Flyer Magazine Sample
Other (please specify)
Article dimensions
Width (shortest dimension) Length (longest dimension)
mm mm
Thickness per 100 articles Weight per 100 articles
grams mm
X
3. Article details*
6. Booking details*
This is a free text field for any special remarks about your booking that are relevant to
you for future reference, for example, “Store ID number 1234”, “Springfield – August
catalogue”, “Sale name: Christmas Promo”. (maximum 50 characters)
I authorise Australia Post to commence delivery early if possible.
5. Special remarks
As per the general terms and conditions of the Unaddressed Mail service:
• shortfall supplied: deliver at the discretion of Australia Post
• surplus supplied: dispose of at the discretion of Australia Post.
Australia Post is not able to guarantee the exact number of delivery points in a postcode
or locality at any given time. Please select one of the two options below to indicate how
you want us to manage any surplus or shortage of articles: (select one)
Surplus: pursuant to instructions agreed in writing with Australia Post
– additional fees apply (exceptional circumstances only).
4. Surplus / shortage instructions*
* symbol indicates required information
Address types:
(select all that apply)
Private Business
Deliver no more than articles in total (Select pricing applies)
Customise your booking to a particular area (Select pricing applies)
Australia Post calculates the percentage of the delivery points in each postal round that
are located in your requested locality or postcode to determine the rounds to apply to your
booking:
• Rounds that include 80 per cent or more delivery points in your requested delivery areas
are automatically included in your booking.
• Rounds that have 20 per cent or less delivery points are excluded from your booking.
To include you will need to include the adjacent locality or postcode in your booking.
You can choose to include those with 20 to 80 per cent coverage of your requested
delivery areas, by selecting the following option:
Service type: (select either Regular or Select service options)
Street Roadside PO Boxes Counter
Regular service charges apply when you target a minimum of all available private
and / or business street and roadside delivery points in an individual locality or
postcode. You can choose to include PO box and / or counter address types and still
qualify for the regular service.
Select service charges apply when you decide to:
• exclude available street and / or roadside delivery points from your chosen
localities or postcodes, or
• request partial delivery to any of the above address types without necessarily
targeting all street, roadside, post office box and counter mail delivery points.
Please provide additional detail in section 7. Contact the Unaddressed Mail service
team if required for assistance to customise your booking.
Regular service
Address
types:
Street Roadside PO Boxes Counter
Select service
Address
types:
3
1 Eligibility for this service will be individually assessed for each customer and may include a once
off service fee. Contact the Unaddressed Mail service team to discuss your potential eligibility.
26
Unaddressed Mail preparation
Examples of regular and select service mailings
• An Adelaide suburb has both private street addresses and private post offce
boxes available. A pizza parlour chooses delivery to only private street addresses in
that suburb. This is classifed as a regular service as private street addresses are
selected.
• A Perth based commercial insurance company decides to deliver to business
post offce boxes in ten suburbs. All of these suburbs also have business street
addresses available. This is classifed as a select service as business street
addresses have been excluded.
• A Melbourne stationery shop targets a total of 1,200 business post offce boxes
in six suburbs. Five of these suburbs also have street addresses available. Five of
the suburbs are classifed as select services because street addresses have been
excluded. The one suburb that only has post offce boxes available is classifed as
a regular service.
• A Brisbane franchise operator wishes to target specifc postal rounds to ensure
all addresses in his catchment are delivered to, without infringing on neighbouring
franchise areas. This is classifed as a select service.
Step 6 Choose postal rounds
Australia Post arranges delivery of Unaddressed Mail based on postal rounds (the area
delivered by one postal delivery offcer). Postal rounds can have as many as 1,000
delivery points in high density metropolitan localities, or as few as 50 points in rural
localities. Because they are organised for delivery effciency, sometimes postal rounds
cross locality or postcode boundaries.
When you request delivery to a locality or postcode, Australia Post identifes the
postal rounds that best ft into your booking request. Postal rounds in your request
may overlap with a neighbouring locality or postcode and whether a particular postal
round will be automatically included in your booking will depend on the number
(shown as a percentage) of delivery points located inside your requested locality or
postcode. If a particular postal round does not automatically fall within your requested
locality or postcode, you can still choose to include this postal round based on your
booking option.
Please note that where an automatically selected postal round overlaps into a
neighbouring locality or postcode, a percentage of your articles will be delivered to the
neighbouring locality or postcode.
Australia Post calculates the percentage of the delivery points in each postal round that
are located in your requested locality or postcode, as follows:
27
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Percentage of
delivery points Booking options
Map
diagram
80 per cent
or more
Australia Post automatically includes these rounds in your
booking
3
Between
20 to 80
per cent
Australia Post automatically excludes these rounds
from your booking, however, you can nominate on the
Unaddressed Mail booking request form to include all
these rounds in your booking.
ABN 28 864 970 579
UMNAT001•Issued Apr 2011
Unaddressed Mail - booking request
Address*
Postcode
( )
Email*
Telephone number*
Company name*
Contact name*
Fax number
( )
Organisation that is being promoted
Mobile number
Address
Postcode
( )
Email
Telephone number
Company name
Contact name
Fax number
( )
Only required if lodging articles with Australia Post on customer’s behalf
Mobile number
Deliver to postal rounds that overlap my requested locality / postcode.
(Between 20 to 80 per cent of points within the requested area)
Preferred office of lodgement
(optional – if no lodgement office is nominated then one will be assigned)
Continued on page 2 Page 1 of 4
1. Customer details
2. Mailing agent / printer details (if applicable)
Publication type: (select one)
Publication name (maximum 20 characters)
Brochure Card Catalogue Coupon
Envelope Flyer Magazine Sample
Other (please specify)
Article dimensions
Width (shortest dimension) Length (longest dimension)
mm mm
Thickness per 100 articles Weight per 100 articles
grams mm
X
3. Article details*
6. Booking details*
This is a free text field for any special remarks about your booking that are relevant to
you for future reference, for example, “Store ID number 1234”, “Springfield – August
catalogue”, “Sale name: Christmas Promo”. (maximum 50 characters)
I authorise Australia Post to commence delivery early if possible.
5. Special remarks
As per the general terms and conditions of the Unaddressed Mail service:
• shortfall supplied: deliver at the discretion of Australia Post
• surplus supplied: dispose of at the discretion of Australia Post.
Australia Post is not able to guarantee the exact number of delivery points in a postcode
or locality at any given time. Please select one of the two options below to indicate how
you want us to manage any surplus or shortage of articles: (select one)
Surplus: pursuant to instructions agreed in writing with Australia Post
– additional fees apply (exceptional circumstances only).
4. Surplus / shortage instructions*
* symbol indicates required information
Address types:
(select all that apply)
Private Business
Deliver no more than articles in total (Select pricing applies)
Customise your booking to a particular area (Select pricing applies)
Australia Post calculates the percentage of the delivery points in each postal round that
are located in your requested locality or postcode to determine the rounds to apply to your
booking:
• Rounds that include 80 per cent or more delivery points in your requested delivery areas
are automatically included in your booking.
• Rounds that have 20 per cent or less delivery points are excluded from your booking.
To include you will need to include the adjacent locality or postcode in your booking.
You can choose to include those with 20 to 80 per cent coverage of your requested
delivery areas, by selecting the following option:
Service type: (select either Regular or Select service options)
Street Roadside PO Boxes Counter
Regular service charges apply when you target a minimum of all available private
and / or business street and roadside delivery points in an individual locality or
postcode. You can choose to include PO box and / or counter address types and still
qualify for the regular service.
Select service charges apply when you decide to:
• exclude available street and / or roadside delivery points from your chosen
localities or postcodes, or
• request partial delivery to any of the above address types without necessarily
targeting all street, roadside, post office box and counter mail delivery points.
Please provide additional detail in section 7. Contact the Unaddressed Mail service
team if required for assistance to customise your booking.
Regular service
Address
types:
Street Roadside PO Boxes Counter
Select service
Address
types:
3
Customers who book using an online profle can nominate
whether or not to include these additional postal rounds,
for each locality or postcode where this situation arises.
?
Less than
20 per cent
Australia Post automatically excludes these rounds from
your booking.
To add these to your booking you will need to include the
adjacent locality or postcode.
7
Map diagram

The boundary of
your chosen locality
or postcode
Each shaded area
represents a single
postal round
?
?

28
Unaddressed Mail preparation
The only exception to the above is where the articles to be delivered are political and
are for a specifc electorate. In this instance we will manage delivery to addresses in
the specifc electorate, aiming to ensure that where a round crosses a political boundary
that delivery of articles does not occur in the wrong electorate.
Step 7 Choose the state
Because articles for each state need to be packed together, and due to the transit time
to each state varying, a booking can only be made for delivery in a single state. If you
require delivery in more than one state you need to create a new booking for each state.
Delivery week (Mon-Fri) (DD / MM/ YYYY)
/ /20
to
Friday
/ /20
Between
Monday
ABN 28 864 970 579
UMNAT001•Issued Apr 2011
Page 2 of 4
Please list your requested localities and postcodes – in the table below.
eg Croydon – 5008 if booking by locality, 5008 if booking by postcode.
Current delivery point files are available at auspost.com.au/unaddressedmail,
along with instructions for their use with Select and Customised bookings.
Please email lists that exceed this column in Excel format to ums@auspost.com.au
Locality
This option requires the completion of a separate order form which can be downloaded
from auspost.com.au and lodged with this form, or will be sent to you when your booking
is processed.
Yes, I would like Australia Post to print and supply unaddressed mail tray labels
8. Mailing tray labels (additional charges apply)
7. Required localities*
* symbol indicates required information
Postcode
I have provided an Excel spreadsheet
Australia Post use only
Date received
/ /20
Date processed
/ /20
Processed by Booking advice code
Delivery dates (if different from customer’s requested dates)
/ /20 to / /20
Customer
advice sent
Booking request submission
Please ensure that all details on the form are completed.
Please return the completed form by email or fax.
If you require special approval for articles over 250g or have any queries you can contact
the Unaddressed Mail service team on:
Email: ums@auspost.com.au
Fax: 1300 797 855
Telephone: 1300 223 571
Post: Unaddressed Mail service team
GPO Box 9911
MELBOURNE VIC 3001
If your article is anything other than printed material on paper or card, please provide a
description of the article under “Special remarks”. A sample or mock-up may be required.
A Booking Confirmation Advice will be sent to you or your mailing agent on acceptance of
your booking. The “Advice” will confirm the number of printed articles required, areas of
distribution, the price, lodgement date and lodgement office.
Account name
Select one:
Charge account number Contract number (if applicable)
Cash EFTPOS Cheque (with prior approval)
9. Payment method*
Signature / name
Date
/ /20
I acknowledge that I have read and agree to the Unaddressed Mail service Terms and
Conditions as attached.
10. Declaration*
Your personal information is collected only to enable us to provide you with the products/
services you wish us to provide. The products / services may not be provided without this
information. You may request access to your personal information while it is stored by us
and we will assess your request in accordance with the law. We will give you reasons
where we deny access. Call 13 11 18 to contact us.
Privacy notice
Unaddressed Mail - booking request
6. Booking details (continued) *
VIC QLD SA WA TAS NT
Delivery state: (select one – if delivery in more than one state is needed, please create a
new booking for each state)
NSW/
ACT
3
Step 8 Choose localities or postcodes
Delivery areas are selected by locality or postcode. The following is an example of a
selection by locality. The minimum selection is one locality or postcode.
Delivery week (Mon-Fri) (DD / MM/ YYYY)
/ /20
to
Friday
/ /20
Between
Monday
ABN 28 864 970 579
UMNAT001•Issued Apr 2011
Page 2 of 4
Please list your requested localities and postcodes – in the table below.
eg Croydon – 5008 if booking by locality, 5008 if booking by postcode.
Current delivery point files are available at auspost.com.au/unaddressedmail,
along with instructions for their use with Select and Customised bookings.
Please email lists that exceed this column in Excel format to ums@auspost.com.au
Locality
This option requires the completion of a separate order form which can be downloaded
from auspost.com.au and lodged with this form, or will be sent to you when your booking
is processed.
Yes, I would like Australia Post to print and supply unaddressed mail tray labels
8. Mailing tray labels (additional charges apply)
7. Required localities*
* symbol indicates required information
Postcode
I have provided an Excel spreadsheet
Australia Post use only
Date received
/ /20
Date processed
/ /20
Processed by Booking advice code
Delivery dates (if different from customer’s requested dates)
/ /20 to / /20
Customer
advice sent
Booking request submission
Please ensure that all details on the form are completed.
Please return the completed form by email or fax.
If you require special approval for articles over 250g or have any queries you can contact
the Unaddressed Mail service team on:
Email: ums@auspost.com.au
Fax: 1300 797 855
Telephone: 1300 223 571
Post: Unaddressed Mail service team
GPO Box 9911
MELBOURNE VIC 3001
If your article is anything other than printed material on paper or card, please provide a
description of the article under “Special remarks”. A sample or mock-up may be required.
A Booking Confirmation Advice will be sent to you or your mailing agent on acceptance of
your booking. The “Advice” will confirm the number of printed articles required, areas of
distribution, the price, lodgement date and lodgement office.
Account name
Select one:
Charge account number Contract number (if applicable)
Cash EFTPOS Cheque (with prior approval)
9. Payment method*
Signature / name
Date
/ /20
I acknowledge that I have read and agree to the Unaddressed Mail service Terms and
Conditions as attached.
10. Declaration*
Your personal information is collected only to enable us to provide you with the products/
services you wish us to provide. The products / services may not be provided without this
information. You may request access to your personal information while it is stored by us
and we will assess your request in accordance with the law. We will give you reasons
where we deny access. Call 13 11 18 to contact us.
Privacy notice
Unaddressed Mail - booking request
6. Booking details (continued) *
VIC QLD SA WA TAS NT
Delivery state: (select one – if delivery in more than one state is needed, please create a
new booking for each state)
NSW/
ACT
Donvale
3
111
Blackburn
3
1
3
0
Nunawading
3
1
3
1
Mitcham
3
1
3
2
Vermont
3
1
33
Note: Unaddressed Mail is not delivered to the following external territories:
Norfolk Island 2899, Christmas Island 6798, Cocos (Keeling) Islands 6799 and Australian
Antarctic Territories 7151.
29
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2.4.5 Scheduling your booking
You are required to submit your booking request no earlier than three months prior
to the Monday of the nominated week of delivery and no later than three weeks
prior to the Monday of the nominated week of delivery (with the opportunity to alter
the booking), or two weeks prior to the Monday of the nominated week of delivery
(no alterations will be accepted).
Delivery week (Mon-Fri) (DD / MM/ YYYY)
/ /20
to
Friday
/ /20
Between
Monday
ABN 28 864 970 579
UMNAT001•Issued Apr 2011
Page 2 of 4
Please list your requested localities and postcodes – in the table below.
eg Croydon – 5008 if booking by locality, 5008 if booking by postcode.
Current delivery point files are available at auspost.com.au/unaddressedmail,
along with instructions for their use with Select and Customised bookings.
Please email lists that exceed this column in Excel format to ums@auspost.com.au
Locality
This option requires the completion of a separate order form which can be downloaded
from auspost.com.au and lodged with this form, or will be sent to you when your booking
is processed.
Yes, I would like Australia Post to print and supply unaddressed mail tray labels
8. Mailing tray labels (additional charges apply)
7. Required localities*
* symbol indicates required information
Postcode
I have provided an Excel spreadsheet
Australia Post use only
Date received
/ /20
Date processed
/ /20
Processed by Booking advice code
Delivery dates (if different from customer’s requested dates)
/ /20 to / /20
Customer
advice sent
Booking request submission
Please ensure that all details on the form are completed.
Please return the completed form by email or fax.
If you require special approval for articles over 250g or have any queries you can contact
the Unaddressed Mail service team on:
Email: ums@auspost.com.au
Fax: 1300 797 855
Telephone: 1300 223 571
Post: Unaddressed Mail service team
GPO Box 9911
MELBOURNE VIC 3001
If your article is anything other than printed material on paper or card, please provide a
description of the article under “Special remarks”. A sample or mock-up may be required.
A Booking Confirmation Advice will be sent to you or your mailing agent on acceptance of
your booking. The “Advice” will confirm the number of printed articles required, areas of
distribution, the price, lodgement date and lodgement office.
Account name
Select one:
Charge account number Contract number (if applicable)
Cash EFTPOS Cheque (with prior approval)
9. Payment method*
Signature / name
Date
/ /20
I acknowledge that I have read and agree to the Unaddressed Mail service Terms and
Conditions as attached.
10. Declaration*
Your personal information is collected only to enable us to provide you with the products/
services you wish us to provide. The products / services may not be provided without this
information. You may request access to your personal information while it is stored by us
and we will assess your request in accordance with the law. We will give you reasons
where we deny access. Call 13 11 18 to contact us.
Privacy notice
Unaddressed Mail - booking request
6. Booking details (continued) *
VIC QLD SA WA TAS NT
Delivery state: (select one – if delivery in more than one state is needed, please create a
new booking for each state)
NSW/
ACT
07 05 12 11 05 12
Example of a hypothetical Unaddressed Mail booking
• A charity called the “Eastern Suburbs Animal Hospital” want to send a fundraising
appeal campaign to residents in their local area.
• They have selected Monday 7 May to Friday 11 May as their preferred delivery
week.
• The earliest they can book this campaign is 7 February (three months prior to frst
delivery date) and the latest is Monday 23 April (two weeks prior).
• Booking earlier than two weeks in advance is recommended.
Preferred
delivery period
March
S M T W T F S
1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31
April
S M T W T F S
1 2 3 4 5 6 7
8 9 10 11 12 13 14
15 16 17 18 19 20 21
22 23 24 25 26 27 28
29 30
February
S M T W T F S
1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29
May
S M T W T F S
1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30 31
Latest
booking date
Earliest
booking date
2.4.6 December deliveries
Restrictions or additional charges may apply during December. Please contact your
account manager, or the Unaddressed Mail service team to discuss.
30
Unaddressed Mail preparation
2.5 Confrming your booking
2.5.1 Booking confrmation pack
If you make a booking using the Unaddressed Mail booking request form then the
service team will email you a booking confrmation pack within three business days.
The pack includes:
• booking
confrmation
advice
• mail preparation
advice
• label fles for
bundles and tray
• lodgement
document
Page 1 of 4
Australia Post Unaddressed Mail
CUSTOMER CONTACT CENTRE - VIC
GPO BOX 9911
MELBOURNE VIC
3001
Phone: 1300223571
ABN 28 864 970 579
Unaddressed Mail Booking Confirmation Advice
Issued: 16 Sep 2010
Eastern Suburbs Animal Hospital
16 Whitmont Street
NUNAWADING VIC 3131
IMPORTANT NOTICE:
Please notify the UM Coordinator of any
correction before COB 17 Sep 2010.
Please present the Mailing Statement and Mail Preparation Advice
with your prepared mailout when lodging.
LODGEMENT DATE: 02 Nov 2010
before 12 noon
(Lodgement will not be accepted after this date,
please contact the UM Booking Officer.)
LODGEMENT OFFICE: NUNAWADING BC Phone: (03) 9298 3808
1-5 MAURICE COURT NUNAWADING VIC 3131
BILL-TO CUSTOMER: Eastern Suburbs Animal Hospital
PAYMENT METHOD: Pay by Cash, Credit Card or Cheque (with prior arrangement)
BOOKING NUMBER: U0000537
MAIL ARTICLE TYPE: Medium to 125g [2s]
BOUNDARY TYPE: Postcode
CHARGE CATEGORY RATE PER ARTICLE No OF ARTICLES TOTAL AMOUNT PAYABLE
Intrastate Select 0.2150 30,707 $6,602.00
TOTALS: 30,707 $6,602.00
(LODGE SPECIFIED AMOUNT ONLY)
DELIVERY DATES: 08 Nov 2010 - 12 Nov 2010
DELIVER TO: ** To PRIVATE addresses **
Do not include 'No Advertising Material' addresses
PUBLICATION: Fundraiser
SURPLUS & SHORTFALL
INSTRUCTIONS:
As per general terms and conditions
SPECIAL REMARK: Important Christmas campaign
Australia Post Unaddressed Mail
CUSTOMER CONTACT CENTRE - VIC
GPO BOX 9911
MELBOURNE VIC 3001
Phone: 1300223571
ABN 28 864 970 579
Unaddressed Mail Preparation Advice
Eastern Suburbs Animal Hospital Inc, Booking Number: U0000629
Issued: 06 Apr 2011
Eastern Suburbs Animal Hospital Inc
16 Whitmont Street
NUNAWADING VIC 3131
Page 1 of 1
A COPY OF THIS DOCUMENT MUST BE PRESENTED WITH YOUR MAIL
FOR ALL ENQUIRIES PHONE THE BOOKING OFFICE
LODGEMENT DATE: Monday 11 Apr 2011
LODGEMENT OFFICE: NUNAWADING BC
BOOKING NUMBER: U0000629
DELIVERY PERIOD: 18 Apr 2011 - 21 Apr 2011
PUBLICATION: mailing agent
ARTICLE WEIGHT: 7.0 gm ARTICLE DIMENSIONS - PER BUNDLE (mm):
ARTICLE TYPE: Small to 50g 155.0 long 125.0 wide 0.7 thick
BUNDLE SIZE 100 articles (700 gm)
PACKING MODE Small Tray (in ULD)
TOTAL QUANTITIES: 25,760 articles 261 bundles 47 trays 2 ULDs
Post
Code
Delivery Office Qty Full Qty
Bundles
Qty in Part
Bundle
No. Trays ULD
ID
PSI State Destination Facility
3131 NUNAWADING DC 10,015 100 15 17 1 315 VIC DANDENONG LC
3131 NUNAWADING LPO 20 0 20 1 1 315 VIC DANDENONG LC
3130 BLACKBURN POST SHOP 117 1 17 1 1 315 VIC DANDENONG LC
3130 LABURNUM LPO 25 0 25 1 1 315 VIC DANDENONG LC
3130 BLACKBURN NORTH LPO 92 0 92 1 1 315 VIC DANDENONG LC
3106 TEMPLESTOWE DC 15,491 154 91 26 2 316 VIC TEMPLESTOWE DC
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UM
CS 1v0 VISA 3v6
Original - Australia Post Duplicate - Customer Copy
UNADDRESSED MAIL - LODGEMENT DOCUMENT
Privacy Notice
Your personal information is collected only to enable us to provide you with the
products/services you wish us to provide. The products/services may not be provided
without this information. You may request access to your personal information while it
is stored by us and we will assess your request in accordance with the law. We will
give you reasons where we deny access. Call 13 13 18 to contact us.
Bill-To Customer's Details
Name
Eastern Suburbs Animal Hospital
Address
16 Whitmont Street
NUNAWADING VIC Postcode 3131
Contact Name Telephone Number
Joe Jackson 0392222222
E-Mail Fax Number
umcsuat06.umcsuat06@
npe.auspost.com.au
0392212222
Mailing Agent's Details (if not customer)
Name (Block capitals please)
Address
Postcode
Contact Name Telephone Number
E-Mail Fax Number
Mailing Details
Product: Unaddressed Mail (U16)
Booking Number Article Weight (g) Article Size (Small/Large)
U0000537 2 Large
Destination (Same/Other) Delivery Type Quantity
Same Regular (R) 0
Premium (P) 0
Select (S) 30,707
Premium Select (T) 0
30,707
Additional Charges (U55) Quantity
Label Printing (LP)
Late Booking (LB)
Variation Fee (V)
Late Lodgement (LL)
Other (O)
Office of Lodgement Date of Lodgement
NUNAWADING BC Nov 2, 2010
Publication Name
Fundraiser
Australia Post Charge Account Number Contract Number (if applicable)
Booking Number
U0000537
Declaration
I hereby declare that:
1. I am the customer and/or authorised agent of the customer;
2. I have read and agree to the Unaddressed Mail Service Terms and Conditions;
3. All information contained on this document is to the best of my knowledge true
and correct.
4. (a) these articles have been prepared and are lodged in accordance with
Australia Post's Terms and Conditions;
(b) these articles do not contain any prohibited or dangerous material; and
5. These articles:
(a) are not addressed to specified persons;
(b) are not postage prepaid envelopes; and
6. I acknowledge that Australia Post will have accepted this lodgement only when
this document is correctly receipted and stamped.
Signature
Date
Name (Block capitals please)
Australia Post Use Only
Received By Time
FAP220/221/225 Number
Date
Stamp
Signature of Officer
Date
If you do not receive confrmation in this period you should contact the Unaddressed Mail
service team.
The booking confrmation advice will confrm the number of delivery points per locality or
postcode, price, lodgement offce and delivery details.
Please check it to ensure that it accurately refects your requirements. If any corrections
are required you should notify the service team in writing by close of business on the
next business day. A revised booking confrmation will then be issued.
If you have booked three weeks or more in advance of the Monday of the nominated
week of delivery, and wish to make changes to your booking, please notify the service
team in writing by close of business on the next business day. A revised booking
confrmation will then be issued.
Customers who book using an online profle can obtain their booking confrmation
advice, mail preparation advice, fles of the necessary labels ready for printing and the
lodgement document directly from the Unaddressed Mail online booking system.
A copy of the mail preparation advice should be presented with the completed
lodgement document when you are lodging your Unaddressed Mail.
See section 3.5.1 – Lodgement documents.
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2.5.2 Cancellation or variation of booking
If you fnd it necessary to cancel your confrmed booking, it is important to contact the
Unaddressed Mail service team as soon as possible.
Online customers can cancel their confrmed booking using the Unaddressed Mail
online booking system. All confrmed booking cancellations are subject to the following
conditions.
If cancellation occurs: Then:
More than three
business days before
the lodgement date
The cancellation request may be accepted by Australia Post,
with no service charge incurred.
Within three
business days before
the lodgement date
Australia Post will charge a service cancellation fee
equivalent to 10 per cent of the total service fee (to cover
administrative and network planning costs incurred).
After you have
lodged the articles
• If the articles are still at the lodgement offce:
The articles may be collected by the customer at a time
agreed with Australia Post. Australia Post will retain
10 per cent of the service charge to cover administrative
and network planning costs incurred and refund
90 per cent to the customer.
• If the articles have entered the delivery network:
Australia Post shall take reasonable endeavours to halt
distribution. In this instance a no refund policy applies,
due to costs already incurred for transport through the
network, administrative, delivery planning and article
recovery costs.
If label printing has been requested, any charges incurred are non-refundable, should
you vary or cancel your booking. See section 3.4.
32
Unaddressed Mail preparation
2.6 summary checklist
Unaddressed Mail preparation involves:
☑ Checking the size and weight of the article to ensure it is acceptable.
☑ Ensuring the type of article chosen is acceptable.
☑ Ensuring all correct addressing guidelines are followed.
☑ Making sure the registration and booking requirements are covered.
☑ Planning the distribution for your mailing needs.
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Unaddressed Mail lodgement 3 UnAddressed MAil lodgeMent
3.1 lodgement overview
Because Unaddressed Mail articles do not have a name and address it is crucial that the
articles are lodged in a way in which Australia Post can manage them effectively.
This section covers in detail all the information you need to ensure you lodge your
articles correctly.
The diagram below illustrates the steps to lodge Unaddressed Mail. Each requirement
is covered in detail throughout the section.
1 Bundle the articles (usually lots of 50 or 100) 3.3.1
2 Sort the bundles into letter trays 3.3.2
3 Print and affx tray labels for each letter tray 3.4
4 Complete the lodgement documentation 3.5.1
5 Confrm your correct lodgement offce 3.5.2
6 Ensure lodgement on the nominated date 3.5.3
3 You’re now ready to lodge
34
Unaddressed Mail lodgement
3.2 sorting articles
Unaddressed Mail needs to be sorted to the delivery offce level.
Delivery offce sorting instructions are provided by Australia Post on the mail preparation
advice which accompanies the booking confrmation advice.
Example sorting breakdown
In the sample mail preparation advice shown below the articles would need to be
sorted for each of the nominated delivery offces. For example:
➊ 10,015 brochures would be bundled and put in letter trays and labelled to the
NUNAWADING DC
➋ 20 brochures would be bundled and put in a letter tray and labelled to the
NUNAWADING LPO
➌ 117 brochures would be bundled and put in a letter tray and labelled to the
BLACKBURN POST SHOP
➍ ... and so on, for each of the listed delivery offces.
Australia Post Unaddressed Mail
CUSTOMER CONTACT CENTRE - VIC
GPO BOX 9911
MELBOURNE VIC 3001
Phone: 1300223571
ABN 28 864 970 579
Unaddressed Mail Preparation Advice
Eastern Suburbs Animal Hospital Inc, Booking Number: U0000629
Issued: 06 Apr 2011
Eastern Suburbs Animal Hospital Inc
16 Whitmont Street
NUNAWADING VIC 3131
Page 1 of 1
A COPY OF THIS DOCUMENT MUST BE PRESENTED WITH YOUR MAIL
FOR ALL ENQUIRIES PHONE THE BOOKING OFFICE
LODGEMENT DATE: Monday 11 Apr 2011
LODGEMENT OFFICE: NUNAWADING BC
BOOKING NUMBER: U0000629
DELIVERY PERIOD: 18 Apr 2011 - 21 Apr 2011
PUBLICATION: mailing agent
ARTICLE WEIGHT: 7.0 gm ARTICLE DIMENSIONS - PER BUNDLE (mm):
ARTICLE TYPE: Small to 50g 155.0 long 125.0 wide 0.7 thick
BUNDLE SIZE 100 articles (700 gm)
PACKING MODE Small Tray (in ULD)
TOTAL QUANTITIES: 25,760 articles 261 bundles 47 trays 2 ULDs
Post
Code
Delivery Office Qty Full Qty
Bundles
Qty in Part
Bundle
No. Trays ULD
ID
PSI State Destination Facility
3131 NUNAWADING DC 10,015 100 15 17 1 315 VIC DANDENONG LC
3131 NUNAWADING LPO 20 0 20 1 1 315 VIC DANDENONG LC
3130 BLACKBURN POST SHOP 117 1 17 1 1 315 VIC DANDENONG LC
3130 LABURNUM LPO 25 0 25 1 1 315 VIC DANDENONG LC
3130 BLACKBURN NORTH LPO 92 0 92 1 1 315 VIC DANDENONG LC
3106 TEMPLESTOWE DC 15,491 154 91 26 2 316 VIC TEMPLESTOWE DC
Australia Post Unaddressed Mail
CUSTOMER CONTACT CENTRE - VIC
GPO BOX 9911
MELBOURNE VIC 3001
Phone: 1300223571
ABN 28 864 970 579
Unaddressed Mail Preparation Advice
Eastern Suburbs Animal Hospital Inc, Booking Number: U0000629
Issued: 06 Apr 2011
Eastern Suburbs Animal Hospital Inc
16 Whitmont Street
NUNAWADING VIC 3131
Page 1 of 1
A COPY OF THIS DOCUMENT MUST BE PRESENTED WITH YOUR MAIL
FOR ALL ENQUIRIES PHONE THE BOOKING OFFICE
LODGEMENT DATE: Monday 11 Apr 2011
LODGEMENT OFFICE: NUNAWADING BC
BOOKING NUMBER: U0000629
DELIVERY PERIOD: 18 Apr 2011 - 21 Apr 2011
PUBLICATION: mailing agent
ARTICLE WEIGHT: 7.0 gm ARTICLE DIMENSIONS - PER BUNDLE (mm):
ARTICLE TYPE: Small to 50g 155.0 long 125.0 wide 0.7 thick
BUNDLE SIZE 100 articles (700 gm)
PACKING MODE Small Tray (in ULD)
TOTAL QUANTITIES: 25,760 articles 261 bundles 47 trays 2 ULDs
Post
Code
Delivery Office Qty Full Qty
Bundles
Qty in Part
Bundle
No. Trays ULD
ID
PSI State Destination Facility
3131 NUNAWADING DC 10,015 100 15 17 1 315 VIC DANDENONG LC
3131 NUNAWADING LPO 20 0 20 1 1 315 VIC DANDENONG LC
3130 BLACKBURN POST SHOP 117 1 17 1 1 315 VIC DANDENONG LC
3130 LABURNUM LPO 25 0 25 1 1 315 VIC DANDENONG LC
3130 BLACKBURN NORTH LPO 92 0 92 1 1 315 VIC DANDENONG LC
3106 TEMPLESTOWE DC 15,491 154 91 26 2 316 VIC TEMPLESTOWE DC




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Unaddressed Mail lodgement
3.3 Preparation of letter trays
To ensure optimum delivery of Unaddressed Mail articles, you need to prepare and lodge
articles correctly.
3.3.1 Bundling
Bundling assists with the distribution and delivery
of articles and ensures the safekeeping of the
articles during transportation.
The mail preparation advice will list the number of:
• full bundles of 50 or 100 articles
• part bundles – where less than 50 or 100 are needed to complete the full quantity
required by that delivery offce.
Depending on the size of your article, you may need to make smaller bundles. The mail
preparation advice will confrm the required quantity of articles per bundle.
Secure with two vertical bands. Australia Post prefers rubber bands.
Ask your printer to provide you with the articles pre-bundled according to the mail
preparation advice.
3.3.2 Letter trays
Obtain letter trays at no cost from your nominated lodgement offce. Ensure that you
have suffcient time to prepare the mailing as outlined on your booking confrmation
pack, prior to the specifed lodgement date.
Place the bundles into letter trays as follows:
Size category Tray use
Small In small letter trays
The maximum acceptable weight for a small tray is 9.5kg
(including the weight of the tray).
To The Householder
POSTAGE
PAID
AUSTRALIA
36
Unaddressed Mail lodgement
Size category Tray use
Large
T h e T h e H o u s e h o l d e r
P O S T A G E
P A I D
A U S T R A L I A
In large letter trays
To facilitate ease of handling we recommend that large
letter trays should not be flled above the handle holes.
The maximum acceptable weight for a large tray is 16kg
(including the weight of the tray).
If the number of articles per tray appears too few, or too many, it probably means the
dimensions of your article have not been correctly advised. In this case, please contact
the Unaddressed Mail service team.
3.4 tray labels
Tray labels must be correctly affxed to each tray, as well as affxed to the front bundle
within each tray.
Pre-populated labels will be provided in your booking confrmation pack in PDF format.
These should be printed on perforated label card which is available from your lodgement
offce.
If you are unable to print your own labels, the Unaddressed Mail service team can print
them on your behalf. Additional charges will apply. These charges are non-refundable,
should you vary or cancel your booking.
NUNAWADING LPO
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3131 Surface
9112 65013131 123450374953
T1/12 U1 A14
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
FOREST HILL RP
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3131 Surface
9112 65033131 123450374955
T3/12 U1 A72
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
BRENTFORD SQ LPO
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3131 Surface
9112 65023131 123450374957
T5/12 U1 A63
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
RANGEVIEW LPO
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3132 Surface
9112 65023132 123450374959
T7/12 U1 A24
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
BLACKBURN
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3130 Surface
9112 65003130 123450374954
T2/12 U1 A133
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
VERMONT STH LPO
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3133 Surface
9112 65013133 123450374956
T4/12 U1 A43
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
VERMONT
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3133 Surface
9112 65003133 123450374958
T6/12 U1 A61
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
MITCHAM NTH LPO
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3132 Surface
9112 65013132 123450374960
T8/12 U1 A30
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
NUNAWADING LPO
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3131 Surface
9112 65013131 123450374953
T1/12 U1 A14
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
FOREST HILL RP
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3131 Surface
9112 65033131 123450374955
T3/12 U1 A72
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
BRENTFORD SQ LPO
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3131 Surface
9112 65023131 123450374957
T5/12 U1 A63
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
RANGEVIEW LPO
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3132 Surface
9112 65023132 123450374959
T7/12 U1 A24
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
BLACKBURN
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3130 Surface
9112 65003130 123450374954
T2/12 U1 A133
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
VERMONT STH LPO
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3133 Surface
9112 65013133 123450374956
T4/12 U1 A43
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
VERMONT
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3133 Surface
9112 65003133 123450374958
T6/12 U1 A61
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
MITCHAM NTH LPO
VIC
VICTORIA
Eastern Suburbs Animal
Hospital 0392222222
ALL_3132 Surface
9112 65013132 123450374960
T8/12 U1 A30
Large Tray Unaddressed Mail U0000537 08/11/2010
Job Nr Delivery Week Commencing
UMCS 1v0 VISA 3v6
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Unaddressed Mail lodgement
3.4.1 Label information
➊ The delivery offce name.
➋ The postcode for the delivery offce.
➌ The organisation that is being promoted (not the mailing agent or printer
if one is being used) and their contact number.
➍ The tray number, ULD number and the number of articles. In the example shown
this is tray number 1 of 12 trays for ULD number 1 and contains 14 articles.
➎ The booking number that uniquely identifes your booking.
➏ The date (usually a Monday) that the delivery is going to start.
– — ˜
š ›
™
3.4.2 Labelling software
For large volume mailers, Australia Post recommends the use of Print On Demand
Labelling Systems for preparing lodgements. Print on Demand Systems are available
either free of charge from Australia Post (VISA Labelling) or may be purchased from third
party suppliers.
These labels must conform to specifcations, which are subject to periodic review.
Specifcations may be obtained by contacting the Technical Support Centre on
03 9106 8098 or by downloading documentation from the Australia Post website at
auspost.com.au/traylabels. Third party software must be approved by Australia Post
prior to use.
If you or your mailing agent uses Print on Demand software, the labels provided in your
booking confrmation pack will be supplied as a label print fle (.lpf).
38
Unaddressed Mail lodgement
▼ Example label produced using the Visa labelling system
Blank label stock is also provided free of charge by Australia Post. This label stock is
heat sensitive, and is suitable for use only in direct thermal label printers.
3.4.3 How to affx tray labels to letter trays and bundles
Label pockets are affxed to all letter trays.
Remove any old tray labels on trays prior to lodgement.
Place a printed tray label in the label pocket with the printed side visible.
Also place a printed label underneath the bands of the front bundle within each tray.
The The Householder
POSTAGE
PAID
AUSTRALIA
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P A I D
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Unaddressed Mail lodgement
3.5 lodgement of articles
3.5.1 Lodgement documents
Each lodgement must be supported with:
➊ the Unaddressed Mail lodgement document. Sign the declaration of this
pre-populated form.
➋ a copy of the Unaddressed Mail preparation advice
➌ a sample of your Unaddressed Mail article.
Original - Australia Post Duplicate - Customer Copy
UNADDRESSED MAIL - LODGEMENT DOCUMENT
Privacy Notice
Your personal information is collected only to enable us to provide you with the
products/services you wish us to provide. The products/services may not be provided
without this information. You may request access to your personal information while it
is stored by us and we will assess your request in accordance with the law. We will
give you reasons where we deny access. Call 13 13 18 to contact us.
Bill-To Customer's Details
Name
Eastern Suburbs Animal Hospital
Address
16 Whitmont Street
NUNAWADING VIC Postcode 3131
Contact Name Telephone Number
Joe Jackson 0392222222
E-Mail Fax Number
umcsuat06.umcsuat06@
npe.auspost.com.au
0392212222
Mailing Agent's Details (if not customer)
Name (Block capitals please)
Address
Postcode
Contact Name Telephone Number
E-Mail Fax Number
Mailing Details
Product: Unaddressed Mail (U16)
Booking Number Article Weight (g) Article Size (Small/Large)
U0000537 2 Large
Destination (Same/Other) Delivery Type Quantity
Same Regular (R) 0
Premium (P) 0
Select (S) 30,707
Premium Select (T) 0
30,707
Additional Charges (U55) Quantity
Label Printing (LP)
Late Booking (LB)
Variation Fee (V)
Late Lodgement (LL)
Other (O)
Office of Lodgement Date of Lodgement
NUNAWADING BC Nov 2, 2010
Publication Name
Fundraiser
Australia Post Charge Account Number Contract Number (if applicable)
Booking Number
U0000537
Declaration
I hereby declare that:
1. I am the customer and/or authorised agent of the customer;
2. I have read and agree to the Unaddressed Mail Service Terms and Conditions;
3. All information contained on this document is to the best of my knowledge true
and correct.
4. (a) these articles have been prepared and are lodged in accordance with
Australia Post's Terms and Conditions;
(b) these articles do not contain any prohibited or dangerous material; and
5. These articles:
(a) are not addressed to specified persons;
(b) are not postage prepaid envelopes; and
6. I acknowledge that Australia Post will have accepted this lodgement only when
this document is correctly receipted and stamped.
Signature
Date
Name (Block capitals please)
Australia Post Use Only
Received By Time
FAP220/221/225 Number
Date
Stamp
Signature of Officer
Date


Australia Post Unaddressed Mail
CUSTOMER CONTACT CENTRE - VIC
GPO BOX 9911
MELBOURNE VIC 3001
Phone: 1300223571
ABN 28 864 970 579
Unaddressed Mail Preparation Advice
Eastern Suburbs Animal Hospital Inc, Booking Number: U0000629
Issued: 06 Apr 2011
Eastern Suburbs Animal Hospital Inc
16 Whitmont Street
NUNAWADING VIC 3131
Page 1 of 1
A COPY OF THIS DOCUMENT MUST BE PRESENTED WITH YOUR MAIL
FOR ALL ENQUIRIES PHONE THE BOOKING OFFICE
LODGEMENT DATE: Monday 11 Apr 2011
LODGEMENT OFFICE: NUNAWADING BC
BOOKING NUMBER: U0000629
DELIVERY PERIOD: 18 Apr 2011 - 21 Apr 2011
PUBLICATION: mailing agent
ARTICLE WEIGHT: 7.0 gm ARTICLE DIMENSIONS - PER BUNDLE (mm):
ARTICLE TYPE: Small to 50g 155.0 long 125.0 wide 0.7 thick
BUNDLE SIZE 100 articles (700 gm)
PACKING MODE Small Tray (in ULD)
TOTAL QUANTITIES: 25,760 articles 261 bundles 47 trays 2 ULDs
Post
Code
Delivery Office Qty Full Qty
Bundles
Qty in Part
Bundle
No. Trays ULD
ID
PSI State Destination Facility
3131 NUNAWADING DC 10,015 100 15 17 1 315 VIC DANDENONG LC
3131 NUNAWADING LPO 20 0 20 1 1 315 VIC DANDENONG LC
3130 BLACKBURN POST SHOP 117 1 17 1 1 315 VIC DANDENONG LC
3130 LABURNUM LPO 25 0 25 1 1 315 VIC DANDENONG LC
3130 BLACKBURN NORTH LPO 92 0 92 1 1 315 VIC DANDENONG LC
3106 TEMPLESTOWE DC 15,491 154 91 26 2 316 VIC TEMPLESTOWE DC



3.5.2 Confrming your lodgement offce
The “Lodgement Offce(s)” appears on the frst page of the booking confrmation advice,
mail preparation advice and lodgement document.
If your delivery requirements, and consequently the delivery offce, change, contact the
Unaddressed Mail service team a minimum of three weeks prior to the lodgement date.
3.5.3 Lodging on the nominated date
It is crucial that the articles are lodged on the nominated date, and at the nominated
lodgement offce, as shown on your booking confrmation advice.
Note that this date has been selected to ensure that your lodgement can be processed
and transported to the delivery offce in time to meet the delivery standard.
Lodgement is usually required fve business days prior to the Monday of the nominated
delivery week for same state deliveries and seven business days prior for other state
deliveries, as shown on your booking confrmation advice.
40
Unaddressed Mail lodgement
3.5.4 Late lodgement or failure to lodge
Failure by you to lodge at the nominated offce, and on the nominated day, as outlined
on the Unaddressed Mail booking confrmation advice will mean that Australia Post is
unable to deliver the articles within the agreed time.
If you are unable to lodge on time or as planned, for any reason, it is imperative that you
contact the Unaddressed Mail service team to discuss the situation as soon as possible.
In the event that late lodgement cannot be avoided additional costs will be incurred and
delivery dates will need to be moved.
3.5.5 Lodgement in ULDs
Steel cage containers known as Unit Loading Devices
(ULDs) are used by Australia Post to transport mail
articles within our network. They can be obtained from
Australia Post, subject to availability and in instances
where large mail volumes are to be lodged. Contact
your lodgement facility for further information.
ULDs remain the property of Australia Post and all
other rules and regulations pertaining to the use of the
ULD are applicable. Australia Post reserves the right to
charge for any ULD that you damage or do not return.
The maximum weight for a loaded ULD is 600kg (including the weight of the ULD which
weigh around 100kg). This means that 500kg is available for the contents. Be aware
that ULDs will often exceed the maximum weight limit before they are completely full.
In order to maximise transportation effciency and ULD utilisation, mailers should ensure
that each ULD is used as effciently as possible.
If you are lodging more than one ULD, see section 4 – Large Volume Lodgements.
3.5.6 Use of pallets
Where pallets are used to transport articles to the lodgement offce, the dimensions of
these pallets should conform with the Australian standards (1,165mm x 1,165mm) and
total load must weigh less than 600kg.
Pallets can only be used to transport articles to mail centres.
Australia Post does not accept responsibility for the pallets and will not accept any
transfer of hiring charges.
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3.6 summary checklist
Lodgement of Unaddressed Mail articles involves:
☑ Bundling the articles, usually into lots of 50 or 100.
☑ Printing and affxing tray labels to each letter tray and to the front bundle
within each tray.
☑ Inclusion of the signed lodgement document, mail preparation advice and
a sample article with the lodgement.
☑ Ensuring that the lodgement is made on the nominated date.
☑ Lodgement of articles at the nominated lodgement facility.
42
Large volume lodgements 4 lArge volUMe lodgeMents
4.1 large volume lodgements overview
Large volume lodgements apply to Unaddressed Mail when more than one
Unit Loading Device (ULD) is required.
The diagram below illustrates the steps to lodge large volumes of Unaddressed Mail.
Each requirement is covered in detail throughout the section.
1 Arrange the letter trays into the ULDs 4.3
2 Print and affx Uld labels for each ULD 4.4


See section 3.5.5 – Lodgement in ULDs
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4.2 Uld sorting
When Unaddressed Mail is organised by delivery offce, sort division and mail centre,
it can be processed more quickly.
The mail preparation advice provides packing information that ensures that the highest
level of sorting is achieved for each lodgement.
Each letter tray within a ULD is to consist of articles for a single delivery offce and
should be presented according to the instructions in section 3 – Unaddressed Mail
lodgement.
The mail preparation advice provides you with data summarised to:
➊ delivery offce
➋ PSI
➌ destination facility (mail centre).
Post
Code
Delivery Office Qty Full Qty
Bundles
Qty in Part
Bundle
No. Trays ULD
ID
PSI State Destination Facility
3131 NUNAWADING DC 10,015 100 15 17 1 315 VIC DANDENONG LC
3131 NUNAWADING LPO 20 0 20 1 1 315 VIC DANDENONG LC
3130 BLACKBURN POST SHOP 117 1 17 1 1 315 VIC DANDENONG LC
3130 LABURNUM LPO 25 0 25 1 1 315 VIC DANDENONG LC
3130 BLACKBURN NORTH LPO 92 0 92 1 1 315 VIC DANDENONG LC
3106 TEMPLESTOWE DC 15,491 154 91 26 2 316 VIC TEMPLESTOWE DC
Unaddressed Mail Preparation Advice
Eastern Suburbs Animal Hospital Inc, Booking Number: U0000629
– — ˜
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Large volume lodgements
4.3 Arranging articles into Ulds
Articles can be arranged in ULDs in a number of ways, depending on article sizes.
Size category How to arrange articles in ULDs
Small • Prepare small letter trays, with the tray label attached.
Fit letter tray lids or sleeves.
• Stack the trays in the ULD with the tray labels facing
outwards.
Large Option 1
• Prepare large letter trays, with the tray label attached.
Fit letter tray lids or sleeves.
• Stack the trays in the ULD with the tray labels facing
outwards.
Option 2 (with prior approval – see section 4.3.1)
• Bundle articles securely, with the tray label attached.
• Brick stack the bundles in the ULD.
4.3.1 Brick stacking
Brick stacking is a term that describes
how the articles are positioned into the
ULD. It involves stacking the bundles in
an overlapping fashion.
Large size category articles can be
securely bundled and placed, “brick
stacked” directly in ULDs.
The mail preparation advice in your
booking confrmation pack will
advise when brick stacking is the most effcient packing method, and will include
documentation that explains the required presentation standards.
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4.3.2 Separation of layers
When preparing ULDs for a PSI region, arrange letter trays for a particular delivery offce
to form complete layers. Separate these delivery offce layers from the rest of the ULD
using an approved separator such as cardboard.
Separator between layers
for each delivery office
When preparing ULDs for a mail centre, arrange letter trays for a particular PSI region to
form complete layers. Separate these PSI region layers from the rest of the ULD using
an approved separator such as cardboard.
4.4 Unaddressed Mail Uld labels
Once stacking of the ULD is complete, a label needs to be attached to the ULD.
Australia Post provides a fle of pre-populated ULD labels for your lodgement to ensure
effcient processing.
ULD labels contain the following information:
➊ Lodged by – The name of the organisation that actually lodged the articles with
Australia Post. For example if DEF Mailing House lodged brochures for JKL Stores
then “DEF Mailing House” would be shown on the label, but if JKL Stores lodged
the articles themselves, then their name would appear.
➋ Offce of lodgement – The name of the offce where all the ULDs must be lodged.
➌ Lodgement date – It is critical that large lodgements of Unaddressed Mail are
lodged on the nominated date.
➍ Mail type – Identifes that the ULD contains Unaddressed Mail so that it can be
processed in the correct manner.
➎ Delivery week commencing – Monday of the week in which delivery is scheduled
to commence.
➏ ULD identifer – Identifes the ULD within the group of ULDs in the lodgement.
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Large volume lodgements
➐ PSI number – The PSI sort division(s) contained within the ULD.
➑ Booking number – The unique reference number as shown on the booking
confrmation advice.
➒ State – The destination state for the ULD. In this case all the trays are being sent
to VIC.
➓ Destination – The mail centre responsible for the PSI sort division(s) contained
within the ULD. For the label shown, it is the Dandenong Letters Centre Bulk.
Gross weight – The gross weight of the ULD (including the ULD itself).
If you do not have suitable weighing equipment available then you should make
an estimate that includes the weight of the ULD (approx. 100kg), the letter trays
and the articles themselves. Estimated weights should be identifed with the word
“(est)” written directly after the weight (as shown).
Lodged By:
Eastern Suburbs Animal Hospital
Office of
Lodgement:
NUNAWADING BC
Lodgement Date:
Tuesday 02 Nov 2010
Unaddressed Mail Service
Delivery Week
Commencing: 08 November 2010
ULD Identifier:
1 of 8
Sorting
Divisions:
315
Booking
Number:
U0000537
Destination:
All for
VIC
Gross ULD
Weight: 312 kg (est)
UMCS 1v0 VISA 3v6
0
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DANDENONG LETTERS
CENTRE BULK
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Unaddressed Mail service Terms and Conditions 5 UnAddressed MAil serviCe terMs And Conditions
1 introduction
1.1 These special service terms and conditions are supplementary to the Australia Post Terms
and Conditions
1
and to the extent that any aspect of this special service is not expressly
included herein, the Australia Post Terms and Conditions apply.
1.2 These special service terms and conditions apply when:
1.2.1 a Customer or a Mailing Agent makes an application to use the special service in a
manner (including through any online application process) prescribed by Australia
Post for that purpose;
1.2.2 all Australia Post Instructions and Procedures concerning the making of an
application to use the special service have been fully complied with;
1.2.3 Australia Post accepts the application; and
1.2.4 the Customer or Mailing Agent pays or agrees to pay the fee, charge, premium,
rate or price charged by Australia Post for the special service.
2 interpretation
2.1 Except as where expressly defned, all words and phrases used in this agreement shall
have the same meaning if any, given to them in The Australian Postal Corporation Act 1989
and in the Australia Post Terms and Conditions provided, however, that where there is
any inconsistency, the meaning shall be as defned in this agreement to the extent of that
inconsistency.
2.2 In these terms and conditions unless the contrary intention appears:
2.2.1 where a word or phrase is given a particular meaning, other parts of speech and
grammatical forms of that word or phrase have a corresponding meaning;
2.2.2 words importing a gender include any other gender; and
2.2.3 words in the singular number include the plural and words in the plural number
include the singular.
2.3 “Actual points” means the number of delivery points of any type which are actually
available for delivery in a designated delivery area at the time of delivery pursuant to this
agreement.
2.4 “Agreement” means an agreement for the supply of the UM Service made between
Australia Post and a Customer or Mailing Agent pursuant to clause 1.2.
2.5 “Article” means an unaddressed article or mail piece covered by this agreement.
2.6 “Cancellation or Variation Policy” means Australia Post’s policy governing the cancellation
or variation of Unaddressed Mail orders and lodgements, set out in the Instructions and
Procedures and updated from time to time.
2.7 “Community notices” means articles lodged pursuant to this agreement by or under the
authority of, local, State or Federal government or their agencies, political organisations,
religious or educational institutions, or charitable bodies (including benevolent and welfare
societies).
2.8 “Customer” means the owner or generator of the articles which are to be lodged and
delivered through the UM Service, and includes “Mailing Agent” where applicable.
1 The Australia Post Terms and Conditions are available for perusal at Australia Post retail outlets
and on Australia Post’s website at auspost.com.au
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Unaddressed Mail service Terms and Conditions
2.9 “Instructions and Procedures” means all of Australia Post’s information, bulletins, user
guides, manuals, and other directions and instructions (however published or displayed) to
Unaddressed Mail users for use of the Unaddressed Mail Service.
2.10 “lodgement” means the lodgement of Articles made by a Customer for delivery through
the UM Service.
2.11 “Mailing Agent” means any person or company entering into this agreement and seeking
lodgement and delivery through the UM Service of articles which are owned or generated
by a third party.
2.12 “Materials” has the meaning set out in clause 3.8.
2.13 “Online Service” means the Unaddressed Mail Booking System which amongst other
things, allows Customers who wish to use the UM Service, to register and make bookings
online.
2.14 “UM Service” means the Unaddressed Mail Service which is special service for delivery of
unaddressed letters to delivery points within a specifed geographic area.
3 Conditions of service
3.1 Australia Post may publish Service Instructions and Procedures for the UM Service, which
will be made available to a Customer before any application to use the Service is made by
a Customer. Any UM Service Instructions and Procedures (which may be contained within
a UM Service guide) will form a part of this Agreement, and the Customer must comply
with all Service Instructions and Procedures at all times when applying for, and using, the
UM Service. Further, the Customer must supply full and accurate information to Australia
Post whenever requested to do so. Without limitation, the Customer must supply accurate
information concerning such matters as the Customer’s personal and payment information,
and in respect of all lodgment and delivery information.
3.2 Unless Australia Post agrees in writing to vary this clause, the standard requirement is that
all Articles lodged for delivery through the UM Service pursuant to this Agreement must
not be larger than 360mm x 260mm. All articles in a booking must be identical in size and
mass.
3.3 Articles may be lodged enveloped, wrapped or unwrapped. If an unwrapped article
measures more than 360mm x 260mm when fat and unopened, then it must be folded
fat prior to lodgement to a maximum width of 125mm (any number of folds is acceptable)
and a maximum thickness of 20mm.
3.4 A sample of an Article may be required before the distribution is approved.
3.5 Apart from the Reply Paid service, no other special Australia Post service may be used
in conjunction with the UM Service, unless Australia Post has consented to such use in
writing.
3.6 No explosive substances or prescribed or dangerous or deleterious substances may
be lodged in or with Articles, except in accordance with the Australia Post Terms and
Conditions.
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Unaddressed Mail service Terms and Conditions
3.7 All text and images in Articles must meet acceptable community standards of
reasonableness, honesty and decency. Any Article which contains text or images which
(in Australia Post’s reasonable opinion) does not meet current community standards or
expectations, or which may cause offence to a reasonable person, or which contains, or
may contain, material which is defamatory or offensive, may be refused by Australia Post.
Australia Post reserves the right to examine a sample of an Article before proceeding to
formal acceptance of a UM Service agreement or effecting delivery. Australia Post also
reserves the right to decline to offer the UM Service, or to cancel or suspend the operation
of the UM Service after acceptance, if it believes that it is appropriate to do so under this
clause. Provided Australia Post acts reasonably, a Customer has no claim against Australia
Post in respect of any refusal to supply the UM Service based upon the provisions of this
clause.
3.8 Australia Post will provide the Customer with data, information, documents and other
materials, including maps (“Materials”), necessary to prepare and submit the lodgement.
The Materials remain the property of Australia Post and must not be used for purposes
other than to prepare and submit the lodgement.
3.9 The technology and processes used in the production of the Materials supplied by Australia
Post are the subject of intellectual property rights owned by Australia Post or by third
parties. No licence is granted in respect of those intellectual property rights. Use of the
Materials must not in any way infringe the intellectual property rights of any person and
must not be used for other purposes including commercial exploitation by the Customer,
Mailing Agent or other parties.
3.10 While every care is taken to ensure the accuracy of the Materials the owners of the
Materials (including the State, Territory and Commonwealth Governments of Australia) do
not make any representations or warranties about its accuracy, reliability, completeness
or suitability for any particular purpose and, to the extent permitted by law, the owners
of the Materials disclaim all responsibility and all liability (including without limitation,
liability in negligence) for all expenses, losses, damages (including indirect or consequential
damages) and costs which might be incurred as a result of the Materials being inaccurate
or incomplete in any way and for any reason. Delivery point numbers may change without
notice. The Materials must not be used for any purposes other than those identifed in
these terms and conditions or given to other persons.
3.11 Where the Customer has been provided with a username and password to make a booking
or use the Online Service, the Customer is solely responsible for maintaining the secrecy
and security of any username and password and the Customer shall notify Australia Post
immediately if it has reason to suspect the unauthorised use or access of the Online
Service.
3.12 Where the Customer is a partnership, company, incorporated or unincorporated association
or institution, the Customer must ensure that all Customer personnel (including any
employees or contractors of the Customer) are aware of and comply with these terms and
conditions.
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Unaddressed Mail service Terms and Conditions
4 lodgement
4.1 Australia Post is deemed to have accepted the lodgement only when:
4.1.1 All UM Service Instructions and Procedures (particularly, but not limited to,
instructions concerning the manner in which lodgements are to be bundled,
lodged in trays, and correctly labelled) have been fully complied with and the
mailing statement accompanying a lodgement of articles is correctly receipted and
stamped;
4.1.2 The information supplied by a Customer (including information contained in the
mailing statement) has been verifed; and
4.1.3 The Customers instructions, and the UM Service transaction, has been processed
and payment for the Service has been made.
4.2 Lodgement Irregularities
4.2.1 Australia Post reserves the right to inspect and verify the contents and
presentation of all lodgements either at the time of lodgement and / or thereafter
while the lodgement is in the possession of Australia Post, in order to verify the
accuracy of any information supplied by the Customer (including any information
contained in the mailing statement) or to verify that this agreement and / or the
UM Service Instructions and Procedures have been complied with. If on inspection
it becomes apparent that Service Instructions and Procedures have not been fully
complied with, Australia Post may at that time decline to provide the Service if
it is entitled to do so, or alternatively if it appears that additional tasks are – by
reason of the Customers failure to fully comply with this agreement and / or the
UM Service Instructions and Procedures – required to be implemented by Australia
Post before lodgement and delivery can be completed, the additional costs incurred
by Australia Post in completing additional work may be claimed from, and are to be
paid by, the Customer on demand.
4.2.2 If any lodgement is delivered by a Customer either late, or at a place different to
that specifed and agreed in the UM Service booking, and such late or incorrect
lodgement results in additional costs being incurred by Australia Post, the
additional costs incurred by Australia Post may be claimed from, and are to be paid
by, the Customer on demand.
5 disclosure
5.1 The Customer (including any Mailing Agent) agrees that Australia Post may disclose the
Customer’s (and the Mailing Agent’s) name and address to a person to whom an article
has been delivered upon the request of that person.
6 Customer & Mailing Agent Warranty
6.1 The Customer, and the Mailing Agent (if any) warrants to Australia Post:
6.1.1 that it has fully complied with all laws and Regulations, both State and Federal,
relating to the content and presentation of advertising material contained in the
articles lodged for delivery by Australia Post;
6.1.2 that the articles do not contain anything which is defamatory or offensive, and that
the provisions of clause 3.6 of these terms have been read and accepted;
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Unaddressed Mail service Terms and Conditions
6.1.3 that the content of any advertising does not breach the provisions of any consumer
protection legislation, or the copyright, trademark or other intellectual property
rights of any person; and
6.1.4 that if the Agreement involves a Mailing Agent, any Mailing Agent entering into
this agreement has the full authority of the owner or generator of the articles
which are to be lodged and delivered through the UM Service to lodge the Articles
for delivery through the UM Service, to enter into this Agreement, and to give the
warranties and promises stated herein.
7 delivery
7.1 Australia Post shall deliver Unaddressed Mail in the normal course of its business provided
always that:
7.1.1 delivery of articles shall be made between Monday to Friday of the nominated
delivery week;
7.1.2 delivery after the frst week in December and before the frst week of January is
not available unless otherwise agreed in writing by Australia Post;
7.1.3 articles can not be delivered to points displaying stickers or signs bearing the
words “no unaddressed advertising material” or other similar request unless they
are community notices and their delivery is permitted by law; and
7.1.4 articles lodged pursuant to this agreement may be subject to further requirements
contained in the UM Service Instructions and Procedures published by Australia
Post in relation to matters which may include:
(i) the sorting and / or arrangement of articles so as to facilitate their delivery;
(ii) notice periods for use of the UM Service;
(iii) a prohibition of lodgement of articles for delivery generally, or in respect of
particular areas during a nominated period or periods;
(iv) fees for early or late lodgements, cancelled or varied delivery orders, and for
managing and effecting returns of undelivered Articles.
7.2 Where articles are lodged for delivery from more than one delivery offce, the person
lodging the articles may nominate the proportion of the total lodgement that is to be
delivered from each offce.
7.3 Subject to clause 7.1 and clause 7.2, the articles shall be delivered as follows:
7.3.1 where the number of articles lodged for delivery points in the designated delivery
area equals the actual delivery points, one article shall be delivered to each delivery
point;
7.3.2 where the number of articles lodged is less than the number of actual delivery
points in the designated delivery area, Australia Post shall have the discretion to
select the delivery points to be serviced in the designated delivery area and deliver
one article to each delivery point selected; and
7.3.3 where the number of articles lodged exceeds the number of actual delivery points
in the designated delivery area, and one article has been delivered to each delivery
point in the designated delivery area, the excess shall be disposed of either
pursuant to any instructions agreed between a Customer and Australia Post or,
if no such agreement on returns of excess articles is in force, in any manner as
Australia Post in its absolute discretion decides.
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Unaddressed Mail service Terms and Conditions
8 rates and Charges
8.1 Service charges (generally an amount for each of the articles in the lodgement, equal to
the agreed postage payable per item, plus any applicable additional fee or surcharge) are
as set and published by Australia Post from time to time. Payments of service charges and
fees may be made by cash, bank cheque, credit card, or by charge to a charge account
approved by Australia Post for the purpose. Payment methods are offered and are available
at the discretion of Australia Post, and particular limitations, conditions and requirements
for payment by designated methods may apply to different ordering channels, and may be
described in the Instructions and Procedures.
9 limitation of liability release and indemnity
9.1 Except as may apply by reason of clause 9.3, Australia Post offers the UM Service on a “no
liability” basis. The Customer acknowledges that Australia Post is not liable for any loss,
damage, claim or demand which arises from the provision of the UM service, including any
loss, damage, claim or demand which arises from:
9.1.1 Any mis-delivery, early delivery, late delivery, incomplete delivery, or any failure of
delivery, of any Article lodged for processing and delivery through the UM service;
9.1.2 the injury, illness or death of any person, damage to property, whether concealed
or otherwise, including but not limited to deterioration, contamination or
evaporation of any article or thing; or
9.1.3 the consequences or result of any mis-delivery, early delivery, late delivery,
incomplete delivery, or any failure of delivery of any Article lodged for processing
and delivery through the UM service.
Or from any other circumstance however caused and whether direct or consequential,
including negligence or breach of contract by Australia Post, its employees, servants or
agents, that arises in whole or in part from, or in connection with, any services provided by
Australia Post.
9.2 For avoidance of doubt it is specifcally noted and agreed that Australia Post will not, at
any time, be liable for, or accept any liability in respect of, the payment or reimbursement
of any printing, production, or pre-lodgement costs incurred by a Customer in respect of
articles to be delivered through the UM Service, nor will Australia Post be liable for any
claim for lost or reduced profts, earnings, or any damage to reputation which a Customer
may allege has arisen as a consequence of any act or omission on the part of Australia
Post.
9.3 To the extent permissible by law, Australia Post expressly disclaims all conditions and
warranties, express or implied, in respect of the UM Service. Where the law precludes
such exclusion and implies certain conditions and warranties into this agreement, the
liability of Australia Post for breach of such condition or warranty shall be limited, at the
option of Australia Post to either:
9.3.1 supplying the service again; or
9.3.2 payment of the cost of having the service supplied again, or the actual loss or
damage, whichever is the lesser.
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Unaddressed Mail service Terms and Conditions
9.4 Cancellations and Refunds.
Where a UM Service booking has been made and accepted, and the Customer (or Mailing
Agent, as the case may be) either:
(i) seeks to cancel or vary the booking prior to lodgement; or
(ii) after lodgement of articles seeks to cancel the Agreement in its entirety;
Then – provided the Customer is not otherwise in breach of any obligations imposed upon
the Customer by this agreement or by the Instructions and Procedures, and provided it is
operationally feasible for Australia Post to do so – the Customer’s cancellation or variation
request may be accepted by Australia Post, and the Customer (or Mailing Agent) may
have entitlement to reimbursement of all or a part of the Service fee on the terms and
conditions of Australia Post’s UM Service Cancellation or Variation Policy, as in force at the
time the cancellation or variation is accepted.
10 force Majeure
10.1 Australia Post shall not be in default under the terms of this agreement nor liable for
failure to observe or perform in accordance with any provision of this agreement for any
reason or cause which could not with reasonable diligence be controlled or prevented by
it, including without limitation, war, insurrection, riot, civil commotion, strikes, lock-outs,
labour or industrial disputes, acts of God, acts of Governments or food, storm, tempest,
power shortages or power failure, inability to obtain suffcient labour, raw materials, fuel
or utilities. During the period of an incident or incidents of “Force Majeure” this agreement
shall be suspended and delivery will recommence after the incident or incidents of “Force
Majeure” end.
11 Merger
11.1 All the rights, immunities and limitations of liability in this Agreement shall continue to have
their full force and effect in all circumstances notwithstanding any breach of contract or of
any conditions hereof by Australia Post.
12 severance
12.1 All the terms and conditions of this agreement shall be severable and no provision
shall be affected by the invalidity of any other provision except to the extent that such
invalidity also renders such other provisions invalid and in the event of the invalidity of any
provisions, this agreement shall be interpreted and enforced as if the invalid provision was
not contained in this agreement.
13 variation
13.1 Australia Post may vary or waive the terms and conditions of this agreement provided that
such variation or waiver is communicated to the Customer in writing and with reasonable
notice.
14 notice
14.1 Any notice required to be served by or under these terms and conditions shall be
suffciently given to the Customer if (i) sent by email to an email address supplied by a
Customer to Australia Post in connection with any application to use the UM Service,
(ii) left at or sent by post addressed to the Customer at its last known or usual place of
address, and to Australia Post if sent by post to the appropriate State Administration at its
current address.
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15 law
15.1 This agreement is governed by, and shall be construed in accordance with, the laws in
force in the State of Victoria and the courts and registries of courts in that State shall have
jurisdiction in the event of a dispute.
16 Conditions of Carriage
16.1 This agreement shall not constitute or imply any agreement between Australia Post
and the Customer (or any undertaking or obligation whatsoever on the part of Australia
Post) with respect of the carriage of any postal article. The Australian Postal Corporation
Act 1989, the Regulations and the Australia Post Terms and Conditions and other
written instructions published by Australia Post shall apply to the carriage of articles
issued pursuant to the service except to the extent that they are inconsistent with this
agreement.
17 Whole of Agreement
17.1 Subject to clauses 1.1 and 3.1 this agreement contains the whole of the agreement
between the parties in relation to the special service and any representation or warranty
made by either party prior to entering into this Agreement shall have no force or effect
unless otherwise stated herein.
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8839120 Apr 2011 ABN 28 864 970 579
This guide presents the Unaddressed Mail service and explains its conditions of use. It is intended for the
guidance of customers in preparing and lodging articles within Australia for carriage by Australia Post.
Although correct at the date of publication, postal charges and other conditions are subject to revision
from time to time and services may be modifed, added to or withdrawn. Up to date information may be
obtained from any Australia Post retail outlet.
Approved by General Manager Product and Business Development - Postal Services.
Text pages printed on Precision Laser
(Australian Made, ISO 14001 Environmental Accreditation)
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ContACts for UnAddressed MAil enqUiries

Australia Post Website auspost.com.au/unaddressedmail Phone Fax Email Address Australia Post Unaddressed Mail service team Centralised Services GPO Box 9911 IN YOUR CAPITAL CITY Australia Post account executive: ................................................................. Business phone:....................................... Mobile phone: .......................................... Fax: .......................................................... Email: ................................................................. Australia Post lodgement office: ................................................................. Manager: ................................................. Address: .................................................. ................................................................. ................................................................. Phone: ...................................................... Fax: .......................................................... Australia Post Business Credit Account: ................................................................. 1300 223 571 1300 797 855 ums@auspost.com.au

Mailing house Name: ...................................................... Address: .................................................. ................................................................. ................................................................. Contact: ................................................... Contact phone (direct): ............................ Contact email: ................................................................. Business phone:....................................... Fax: .......................................................... Business email: ................................................................. Website: .................................................................

? ? ? ?

Do you wish to communicate with prospective customers? Do you want to target business or private addresses, or both? Do you want to build your database or increase store traffic? Do you want a low cost method to target your market?

3 Then Unaddressed Mail may be for you!

1

with eg compare? article Small article. 125g. regular publications. 175. Yes.area. What is the minimum One suburb. 125g. Yes. compared maximum sorting. additional additional 50g 50g additional 50g steps up stepssteps up to 1kg up to 1kg to 1kg 125 125 1 125 No No Do need to print No Do IDo I needprint to to print (Not addressed) barcodes on articles? barcodes on the the articles? (Not addressed) barcodes on the articles? (Not addressed) Yes Yes Y Yes Yes Yes Not required Not required Yes Yes Not required Yes To the the maximum extent To the maximum extent (Recommended only) least leastarticles O To maximum extent (Recommended only) only) On atOn at at least 300 articles atOn a (Recommended On 300 300 articles On leas Yes.125 125 50.BUlk MAil serviCes CoMPAred Unaddressed Mail Unaddressed Unaddressed Unaddressed Acquisition Mail Print Post Acquisition Mail Print Post Acquisition Mail Print Post Charity Mail Charity Mail Charity Mail PreSor Pre P What can bulk mail What can can bulk What bulk me? services do formailmail services do for me?me? services do for Deliver unaddressed Deliver unaddressed leaflets. 250. 250. Yes.000 articles 100 articles 30. town. round* volume minimum volume theof articles I need?postcode. letterboxes inlowarea.DeliverLetters articles at Deliver m a (non-personalised) (non-personalised) regular publications. town. 50. 175. Yes.000 of the and 100 articles 60 per cent articles the 60 per cent of 60 per cent of provided the address data provided address data 300 300 barcoded articles 300 barcoded articles 300 barco 300 barcoded articles 3 address data provided 1–7 days days 1–7 1–7 days Regular: 1 Regular: 1–4 days days Regular: 1–4 Regu R Regular: 1–4 Off Peak: 4–7 days days Off Peak: Off Peak: 4–7 days Off P Off Peak: 4–7 days O Yes Yes Do IDo I need to apply to use Yes need to apply to use Yes Online registration Yesat least two two weeks Yes this service? apply Do Ithis service? to use Book Book at leastweeks Online registration need to before the delivery before theleast two weeks Online registration Book at delivery this service? weekweek delivery before the Yes Yes Yes Yes Yes Yes Nom ApplyApply for a Print Post ApplyApply for a Charity MailNominate for for a Charity Mail Y Yes a Print Post Yes lodgemen Publication Number Post Approval Numbera Charity Mail lodge PublicationaNumber Approvalfor N Apply for Print Apply Number How does the costcost per week How does the per article compare? article compare? How does the cost per eg Small article. 125. What is the minimum One suburb. Yes. 125 250 250 125. catalogues etcleaflets.compared to Full RateRate Mail to Full Mail maximum sorting. round* or channel volume of articles I need? or channel Lodge up your chosen before to seven How fast is the delivery? before your chosen days before your chosen delivery delivery weekweek delivery week How is the the delivery? Lodge seven days Off Off Peak: 4–7 How fast fast is delivery? Lodge up toup to seven days Peak: 4–7 days days Off Peak: 4–7 days or channel 30. catalogues to all letterboxes etc to allto allat very etc letterboxes in an area. 175.Yes. compared Publication Number Approval Number lo to Full Rate Mail * Conditions applyapply * Conditions * Conditions apply 2 .Y Trays Trays for T e sort plan n sort s One suburb. 125g. with maximum sorting. What isof articles I need? postcode. town. 250. Yes. round* postcode. 125. Letterslowerarticles at Letters prices for addresse articles at addr articles to reach such as magazines w articles to reach acquiresuchsuch as magazines lower prices for charitable whic articles toand reach as newsletters magazines lower prices for which are prospects or approved a prospects and acquire prospects and acquireor newsletters or newsletters approved charitable approved charitable and sorte and new customers organisations new new customers customers organisations organisations Small Small Small Small Small Plus Plus Plus Deliver addressed Deliver approved Deliver small PreSort D What sizesize articles What articles What size articles can can I send? can I send? I send? What weight articles What weight articles What weight articles can can I send? send? can I send? Pricing applies for these Pricing applies for these Pricing applies for these weight limits weight limits (g) weight limits (g) (g) Large Small Small Small Small LargeLarge Large Small Small Small Sma S Small Small Plus 50 5050 100 100 100 250 250 250 125125 125 125 125 125 250 50. Bundles or trays trays for Trays Trays forfor each Bundles or for for for each each Bundles or trays Trays each each postcode postcode sort plan number sort plan number Do I need to sortsort need to to the Do IDo I needsortthe the articles? articles? articles? Yes Yes Yes Put inPut trays forfor each trays for each Putdelivery centre in in trays each delivery centre delivery centre sort plan number each postcode sort plan number Yes. with eg Small article.000 articles and and 100 articles 30. catalogues leaflets. at very anincost at very an low cost cost low Small Small Small 5050 50 100 100 100 LargeLarge Deliver unaddressed Deliver addressed Deliver addressed Deliver approved Deliver small PreSort small PreSort Deliv (non-personalised) Deliver approved regular publications. Trays Trays foreach for for Trayseach each sort plan number sort plan number Yes. Yes.

Print Post. without the need to barcode or sort them Small Small Plus Deliver creatively shaped articles – great for direct mail campaigns Deliver articles at a lower price than regular Full Rate mail. with no minimum volume Large Small Make it easy for your customers to respond Small Small Plus Large Small 125 125 125 250 125 250 500 125 125 125 125 250 125 250 500 250 125 250 500 icles Yes On at least 300 articles Yes.l PreSort Letters Clean Mail Impact Mail Imprint /Metered Reply Paid Sort ble Deliver machineaddressed articles which are barcoded and sorted Med. Trays for each sort plan number 300 barcoded articles No No No Yes (Preprinted) No No Yes. Reply Paid. Charity Mail. Clean Mail. All rights reserved. 3 . Large Small Small Plus Deliver machineaddressed smaller articles. Trays for each postcode or sort plan number 300 articles No cles 300 articles No minimum No minimum s s Regular: 1–4 days Off Peak: 4–7 days Yes Nominate your lodgement facility(s) 1–4 days 1–7 days 1–4 days 1–4 days Mail No No. Acquisition Mail. Impact Mail. Non-paper articles should be submitted for testing No Yes Apply for a Reply Paid Number The following trade marks and their associated logos (registered or otherwise) are owned by the Australian Postal Corporation: Unaddressed Mail. PreSort Letters.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 2. . . . . .9 Unaddressed Mail basics . . . . . . . . . . . . 6 1 1. . Booking your delivery Preparation basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Other considerations . . .4 2. . . . . . . . . . . . . . . . . . . . . . . 9 Article size. . . . . . . . . . . . . . Paper stock Correct addressing conditions. . . 7 What is Unaddressed Mail? . . . . . . . 20 Booking requirements .6 Unaddressed Mail preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 What qualifies for Unaddressed Mail? . . . . . . . . . . . . . . . . . Lodgement Lodgement basics . . weight and type requirements. . . . . . . . . . . . . . . . . Correct addressing requirements Sort requirements. . . . . . . . . . . . . 18 Article size. . . . . . . . . . . . 15 1. . . . . . . . . . . . Select service. . . . . . Scheduling your booking. . . . . 12 Shortages and surpluses. . . . . . . . . . . . . . . . .Contents Contacts for Unaddressed Mail enquiries . .6 1. . . Contract pricing. . . . . . . . . . . . . . . . . . . . . . . 21 Role of Unaddressed Mail service team. . . . . . .3 1. . . . . . . . . . 16 2 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . Regular service. 8 How to apply . . . . . . . . . . 30 Summary checklist . . . . . . . . . . . . . . . . . . . . . . . . .3 2. Australia Post delivery policy Delivery standards . . . . . . . . . . . . . . . . . . . . . . Booking your delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . Payment 1. . . Detailing your requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Why use Unaddressed Mail? . .7 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Preparation overview . .1 1. . . . 17 Article characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 1. . . . . . . . . . . . . . . . . . . Cancellation or variation of booking Confirming your booking . . . . . . . . . weight and shape. . . . . . . . . . . . . . . . . . . . . Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Conditions for same state prices. . . . . . . . . . .4 1. . . . . . . . . . . . .8 1. . . . . . . . . .2 2. . . .5 1. . . . . . . . . . . . . . Article type. .1 2. . .11 Summary checklist . 2 What’s in the guide? . . . . . . . . . 10 Delivery point databases . . . . . . . . . . . . . 32 4 . . . . . . . front Bulk mail services compared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Registration. . . . . . . December deliveries Booking confirmation pack. . . . . . . . . . . . . . . . . . . . 13 What will it cost?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . . 33 Sorting articles . . 43 Arranging articles into ULDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 ULD sorting . . . . . . Lodgement in ULDs. . . . .2 3. . . . . . . . . . . . . . . . . . 39 Lodgement of articles Lodgement documents. . . . . . . . . . . . . . . Letter trays Tray labels Label information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Use of pallets 3. . . . . Lodging on the nominated date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 3. . . . . . . . . . . . . .1 4. . . . . . .5 Unaddressed Mail lodgement. . . . . . . . . . . . . . How to affix tray labels to letter trays and bundles . . . . . . . . . . . . . . Separation of layers Unaddressed Mail ULD labels . . . . . . . . . . . . . . . . . . .6 4 4. . . . . . . . . Confirming your lodgement office. . 36 . . . . . . . . . . . . . . . . . . . . . . . . . . Labelling software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Brick stacking. . . . . . . . . . . .2 4. . . . . 33 Lodgement overview . 35 Bundling. . . . . . . . . . . . . . . 41 large volume lodgements. .1 3. . . . . . . . . . . . 42 Large volume lodgements overview . . . . . . . . . . . . . . . 47 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 3. . . . . . . . . . . . . . . . . . . . . . . . 34 Preparation of letter trays . . Late lodgement or failure to lodge. . . .3 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Unaddressed Mail service terms and Conditions . . . . . . . . . . . . . . . . . . . .3 4. . . . .4 5 Summary checklist . . . . . . .

It covers areas such as size and weight. article shape and type. brick stacking and ULD labels. registration. including ULD sorting. preparing letter trays and affixing tray labels. through to campaign planning. It covers areas such as sorting articles. there is a specialised section for large volume lodgements. section 2 – Unaddressed Mail preparation This section provides the detail required to prepare articles ready for lodgement. In addition. booking requirements and distribution. section 3 – Unaddressed Mail lodgement This section provides the detail required to lodge articles. You can then progress to the more detailed sections of Unaddressed Mail preparation and Unaddressed Mail lodgement. as it covers the service at a glance. including features and benefits. This section equips you with all you need to know in order to successfully lodge your Unaddressed Mail articles. This section provides you with a brief overview of the service and enough knowledge to ensure the correct solution has been selected for your mailing needs. Unaddressed Mail preparation and Unaddressed Mail lodgement. This section equips you with all you need to know in order to correctly prepare your Unaddressed Mail articles. through to lodgement documentation and where to lodge articles. section 4 – large volume lodgements This section provides detailed information about large volume lodgements. 6 .WhAt’s in the gUide? This guide is written to provide ease of reference within three simple sections: Unaddressed Mail basics. section 1 – Unaddressed Mail basics This is essential reading and should be read first.

with the exception of Community notices lodged under the authority of: • Local. Unaddressed Mail can be enveloped. 1 Political organisations are encouraged to contact the Unaddressed Mail service team. 7 . state or federal governments or their agencies1 • political organisations1 • religious institutions • educational institutions • charitable bodies. Basics Businesses can design and produce Unaddressed Mail articles for delivery to geographic areas. or their Australia Post account manager to arrange lodgements.2 Why use Unaddressed Mail? With Unaddressed Mail. They can use the service to contact prospective customers without needing to have a name and address on the article. private addresses or both. you can: • target either businesses or private addresses with advertising material • maximise the space available for creative artwork • start building a customer database as a first step in creating direct mail • acquire new customers or build store traffic • communicate to prospective customers without having to acquire their name and address • target a specific geographical area at a low cost. wrapped or unwrapped.1 Unaddressed Mail basics UnAddressed MAil BAsiCs 1. including benevolent and welfare societies.1 What is Unaddressed Mail? Unaddressed Mail is an Australia Post service for the delivery of mail which does not include a delivery address. 1. targeting business addresses. The Unaddressed Mail service can deliver to all private and / or business delivery points in Australia that do not bear the message “No Unaddressed Advertising Material” or similar words.

Specific criteria apply – see section 2. Article details* Publication name (maximum 20 characters) Deliver no more than articles in total (Select pricing applies) Customise your booking to a particular area (Select pricing applies) Select service charges apply when you decide to: • exclude available street and / or roadside delivery points from your chosen localities or postcodes. Please provide additional detail in section 7. Customer details Organisation that is being promoted Company name* 4. by selecting the following option: Deliver to postal rounds that overlap my requested locality / postcode. To include you will need to include the adjacent locality or postcode in your booking. (Between 20 to 80 per cent of points within the requested area) Continued on page 2 Page 1 of 4 UMNAT001•Issued Apr 2011 Publication type: (select one) Brochure Envelope Card Flyer Catalogue Magazine Coupon Sample Other (please specify) Article dimensions Width (shortest dimension) mm Thickness per 100 articles mm X Length (longest dimension) mm Weight per 100 articles grams If you are a regular user of the service you may prefer to book online.3 What qualifies for Unaddressed Mail? To qualify. postcode. Talk to the Unaddressed Mail service team about your options. delivery address type (eg post office boxes) or postal round.  See section 2. Contact the Unaddressed Mail service team if required for assistance to customise your booking. Booking details* Preferred office of lodgement (optional – if no lodgement office is nominated then one will be assigned) Address Address types: (select all that apply) Postcode Contact name Mobile number Private Business Service type: (select either Regular or Select service options) Regular service Address Street types: Roadside PO Boxes Counter Telephone number ( Email ) Fax number ( ) Regular service charges apply when you target a minimum of all available private and / or business street and roadside delivery points in an individual locality or postcode. You can choose to include those with 20 to 80 per cent coverage of your requested delivery areas. for example. Select service Address types: Street Roadside PO Boxes Counter 3. 1.4. Your articles will need to be lodged a week prior to delivery. “Sale name: Christmas Promo”. Address* Postcode Contact name* Mobile number 5. This is a free text field for any special remarks about your booking that are relevant to you for future reference. You can choose to include PO box and / or counter address types and still qualify for the regular service. Special remarks I authorise Australia Post to commence delivery early if possible.2 Booking your delivery You need to book your delivery in advance using an Unaddressed Mail booking request form. (maximum 50 characters) Telephone number* ( Email* ) Fax number ( ) 2.4.4 8 . roadside. • Rounds that have 20 per cent or less delivery points are excluded from your booking. “Springfield – August catalogue”. Please select one of the two options below to indicate how you want us to manage any surplus or shortage of articles: (select one) As per the general terms and conditions of the Unaddressed Mail service: • shortfall supplied: deliver at the discretion of Australia Post • surplus supplied: dispose of at the discretion of Australia Post. “Store ID number 1234”. and the minimum quantity is to one suburb. Surplus: pursuant to instructions agreed in writing with Australia Post – additional fees apply (exceptional circumstances only). town. Australia Post calculates the percentage of the delivery points in each postal round that are located in your requested locality or postcode to determine the rounds to apply to your booking: • Rounds that include 80 per cent or more delivery points in your requested delivery areas are automatically included in your booking.booking request * symbol indicates required information ABN 28 864 970 579 1.Unaddressed Mail basics 1.1 Registration You need to register to use this service. Unaddressed Mail . available online at Australia Post’s website. Registration is a one-off process and can be completed online at Australia Post’s website or by contacting the Unaddressed Mail service team (contact details at the front of this guide). Surplus / shortage instructions* Australia Post is not able to guarantee the exact number of delivery points in a postcode or locality at any given time. post office box and counter mail delivery points. or • request partial delivery to any of the above address types without necessarily targeting all street. the article must not contain the name and address of the recipient. Place your booking a maximum of three months or minimum of three weeks in advance.4. 1.4.4 how to apply 1. Mailing agent / printer details (if applicable) Only required if lodging articles with Australia Post on customer’s behalf Company name 6.

2 9 .  See section 2. More detailed information can be found in the Unaddressed Mail preparation section. weight or type requirements should be submitted for approval. 1.5. Articles can weigh up to 250 grams.1 Article size. See section 1. All variations to size. or even product samples. folded or unwrapped articles. The envelope or article can include advertising or a marketing message. weight and type requirements Unaddressed Mail is available for Small and Large size categories. All articles in a lodgement must be within the same size and weight category.Unaddressed Mail basics 1. Small Maximum weight Minimum size Maximum size Maximum thickness Shape Common examples 50g or 100g 88 x 138mm 130 x 240mm 5mm Rectangular DL (110 x 220mm) C6 (114 x 162mm) Large 50g.10. 100g or 250g — 260 x 360mm 20mm Rectangular C5 (162 x 229mm) B5 (176 x 250mm) B6 / C4 (125 x 324mm) C4 (229 x 324mm) B4 (250 x 353mm) Basics Irregular shapes (eg square.5 Preparation basics Information in this section is designed to provide an overview of article preparation. circle or die-cut) can be accepted with prior approval. brochures. wrapped articles. Articles can be envelopes or postcards.

5. which includes your: • booking confirmation advice • mail preparation advice • label files for bundles and trays • lodgement document. include a salutation like “To The Householder” or similar words on the article ➋ do not include a return address for unclaimed articles because Unaddressed Mail does not include a return-to-sender service ➌ there is no requirement to print a “Postage Paid” imprint on the article. according to the documentation provided by Australia Post in your booking confirmation pack. please observe the following: ➊ optionally. 10 . More detailed information can be found in the Unaddressed Mail lodgement section. 1.6.1 Sort requirements You need to sort Unaddressed Mail articles to delivery offices.3 1. ∑ If undeliverable return to ABC Company Ltd PO Box 505 NUNAWADING VIC 3131 ∂ ∏ 7 POSTAGE PAID AUSTRALIA To The Householder  See section 2. though you may do so if you wish.6 lodgement basics Information in this section is designed to provide an overview of lodgement.Unaddressed Mail basics 1.2 Correct addressing requirements When designing your article.

491 Full Qty Bundles 100 0 1 0 0 154 (if not customer) Signature Address Date ARTICLE DIMENSIONS . 2010 Fundraiser Australia Post Charge Account Number Contract Number (if applicable) Unaddressed Mail Preparation Advice Eastern Suburbs Animal Hospital Inc. (b) these articles do not contain any prohibited or dangerous material.0 wide 0. UNADDRESSED MAIL . The products/services may not be provided without this information. Trays and blank label stock can be supplied by your lodgement office. Telephone Number Joe Jackson E-Mail 0392222222 Fax Number umcsuat06. 3.6. I have read and agree to the Unaddressed Mail Service Terms and Conditions.VIC GPO BOX 9911 MELBOURNE VIC 3001 Phone: 1300223571 ABN 28 864 970 579 ➌ Your personal information is collected only to enable us to provide you with the products/services you wish us to provide. The front bundle within each tray also needs to have a tray label secured under the bands.au Mailing Agent's Details Name (Block capitals please) 0392212222 A COPY OF THIS DOCUMENT MUST BE PRESENTED WITH YOUR MAIL FOR ALL ENQUIRIES PHONE THE BOOKING OFFICE LODGEMENT DATE: LODGEMENT OFFICE: BOOKING NUMBER: DELIVERY PERIOD: PUBLICATION: ARTICLE WEIGHT: Monday 11 Apr 2011 NUNAWADING BC U0000629 18 Apr 2011 .Unaddressed Mail basics Articles are to be bundled according to the mail preparation advice provided – usually in lots of 50 or 100 using two bands.707 0 30. These articles: (a) are not addressed to specified persons. 4.2 Lodgement Label inserted under bands of the front bundle in the tray Lodgement must be made on the date specified in the booking confirmation advice – usually five business days (same state) or seven business days (other state) prior to the Monday of the delivery week.auspost. as shown on your booking confirmation advice. and 6. When lodging.015 20 117 25 92 15.Australia Post Duplicate .umcsuat06@ npe.0 gm Small to 50g 100 articles (700 gm) Small Tray (in ULD) 25.707 Signature of Officer Date Date Stamp Additional Charges (U55) Label Printing (LP) Late Booking (LB) Variation Fee (V) Late Lodgement (LL) Other (O) Quantity Original . Booking Number: U0000629 Issued: 06 Apr 2011 Eastern Suburbs Animal Hospital Inc 16 Whitmont Street NUNAWADING VIC 3131 Bill-To Customer's Details Name Booking Number Eastern Suburbs Animal Hospital Address U0000537 Declaration Postcode 16 Whitmont Street NUNAWADING VIC Contact Name 3131 I hereby declare that: 1.Customer Copy Page 1 of 1  See section 3 11 . Trays ULD ID 17 1 1 1 1 26 1 1 1 1 1 2 PSI 315 315 315 315 315 316 47 trays State VIC VIC VIC VIC VIC VIC 2 ULDs Destination Facility DANDENONG LC DANDENONG LC DANDENONG LC DANDENONG LC DANDENONG LC TEMPLESTOWE DC Mailing Details Product: Booking Number FAP220/221/225 Number U0000537 Destination (Same/Other) 2 Delivery Type Regular (R) Premium (P) Select (S) Premium Select (T) Large Quantity Same 0 0 30.7 thick Postcode Contact Name Telephone Number Name (Block capitals please) ARTICLE TYPE: BUNDLE SIZE PACKING MODE E-Mail Fax Number Australia Post Use Only Received By Unaddressed Mail (U16) Article Weight (g) Article Size (Small/Large) TOTAL QUANTITIES: Time Post Code 3131 3131 3130 3130 3130 3106 Delivery Office NUNAWADING DC NUNAWADING LPO BLACKBURN POST SHOP LABURNUM LPO BLACKBURN NORTH LPO TEMPLESTOWE DC 261 bundles Qty in Part Bundle 15 20 17 25 92 91 No. and 5. You may request access to your personal information while it is stored by us and we will assess your request in accordance with the law. NUNAWADING BC Publication Name Nov 2. I am the customer and/or authorised agent of the customer.21 Apr 2011 mailing agent 7. All information contained on this document is to the best of my knowledge true and correct.0 long 125. Australia Post prefers rubber bands. (b) are not postage prepaid envelopes.760 articles Qty 10. Simply face them all in the same direction and place into correctly labelled letter trays. you need to provide: ➊ the lodgement document ➋ a copy of the mail preparation advice ➌ a sample of your Unaddressed Mail article.PER BUNDLE (mm): 155.com. Basics POSTAGE PAID AUSTRALIA The The Householder Label on front of tray 1. We will give you reasons where we deny access.LODGEMENT DOCUMENT Privacy Notice Office of Lodgement Date of Lodgement ➊ ➋ Australia Post Unaddressed Mail CUSTOMER CONTACT CENTRE . Call 13 13 18 to contact us. (a) these articles have been prepared and are lodged in accordance with Australia Post's Terms and Conditions. I acknowledge that Australia Post will have accepted this lodgement only when this document is correctly receipted and stamped. 2.

including benevolent and welfare societies. charitable bodies.Unaddressed Mail basics 1. it will be treated as normal Unaddressed Mail and delivered to all delivery points other than those bearing a “No Unaddressed Advertising Material” message or similar. educational. benevolent and welfare societies advertises goods or services. or their Australia Post account manager to arrange lodgements. including: • placement of “No Unaddressed Advertising Material” messages on delivery points • natural growth and attrition as areas or towns expand or contract • hiring or cancellation of post office boxes.7 delivery point databases Australia Post maintains two national databases on the number of delivery points. state or federal governments or their agencies 2 • political organisations 2 • religious institutions • educational institutions • charitable bodies. 1 In Victoria due to Environment Protection Bill: If a community notice from religious. You should be aware that the number of delivery points change over time for a number of reasons. 2 Political organisations are encouraged to contact the Unaddressed Mail service team. 12 . They are classified into the following two categories: Database Advertising delivery point database Delivery to: All delivery points that do not bear the message “No Unaddressed Advertising Material” or similar words All delivery points 1 Used by: • Most customers Total delivery point database • Local. regardless of whether the sale is for a charitable purpose. The article must be a community notice 1 Australia Post conducts fortnightly reviews of the number of delivery points.

• Where the number of articles lodged is less than the number of actual points. one article shall be delivered to each point. Australia Post cannot guarantee the complete accuracy of the data provided. The policy is: • Where the number of articles lodged for points in an area equals the number of actual delivery points. 1. It is therefore necessary to have processes in place to manage any surplus or shortage of articles received for delivery. Basics 13 . private and commercial building growth. Whilst every possible effort is made to ensure the accuracy of information. or any other loss or damage of any kind associated with its services. tick this option on the Unaddressed Mail booking request form. Australia Post shall select the points to be serviced and deliver one article to each point selected.7. All deliveries will be concluded by the Friday of the nominated delivery week. The terms and conditions expressly limit Australia Post’s liability for any claimed loss or damage associated with misdelivery. Ongoing demographic changes.Unaddressed Mail basics 1.7. • Where the number of articles lodged exceeds the number of actual points. and associated postal round changes make it difficult to guarantee absolute accuracy at any point in time.2 Australia Post delivery policy Australia Post services are regulated by the Australia Post Terms and Conditions.8 delivery standards Unaddressed Mail is delivered between Monday and Friday of the nominated delivery week. which are made pursuant to Section 32 (1) (b) of the Australian Postal Corporation Act 1989. Conditions apply and a charge will be raised. Please discuss this option with the Unaddressed Mail service team before submitting your booking.1 Shortages and surpluses Australia Post is not able to guarantee the exact number of delivery points by locality or postcode at any given time. Should you require surplus articles returned. delayed delivery. the surplus shall be disposed of in any manner as Australia Post in its absolute discretion decides. 1. early delivery or failure to deliver. Within this period. the actual day(s) of delivery are at the discretion of Australia Post.

9. all available private and / or all available business street and roadside delivery points in an individual locality or postcode. Where street or roadside delivery points are unavailable in a particular locality or postcode.2 Regular service Regular service applies if you decide to target.counter mail. You can request a quote for a particular booking from the Unaddressed Mail service team (contact details at the front of this guide).1 Conditions for same state prices Articles attract same state prices when the article is lodged within the same state as the delivery (for example the articles are lodged in Queensland and delivered in Queensland). 14 . as a minimum.9 What will it cost? Current pricing is listed in the Post charges booklet (8833665).post office boxes . the Australian Capital Territory is considered to be part of New South Wales and South Australia does not include the Northern Territory.Unaddressed Mail basics 1. For charging purposes. 1. which reflects the higher delivery costs incurred by Australia Post.3 Select service Select service applies if you decide to: • exclude available street and / or roadside delivery points from your chosen localities or postcodes.com. and the chosen service option. 1.9.roadside mail . regular pricing will apply. You can choose to include post office box and counter mail delivery address types and still qualify for the regular service.9.au The prices for Unaddressed Mail articles vary by size and weight category.4. which can be obtained from any Australia Post retail outlet. or • request partial delivery to any of the following address types without necessarily targeting all of these delivery points by choosing “Custom Select” or “Deliver no more than” (see section 2. The select service has a higher price per article. or downloaded from auspost.street mail .4): . 1.

Unaddressed Mail basics

1.9.4 Contract pricing Contracts may be available if you post more than 250,000 articles per annum. Contracts allow approved variations to the requirements listed in this guide. Please contact your account manager or the Unaddressed Mail service team for more details. 1.9.5 Payment The mailing must be paid for at the time of lodgement. Australia Post provides a variety of payment options. For details, please discuss with your lodgement office, your account manager or the Unaddressed Mail service team. If using an Australia Post Business Credit Account you will need to lodge your articles at the office at which you hold the account. Otherwise you will need to arrange with your account manager or Australia Post credit management for your account to be made available at the selected lodgement office. 1.10 other considerations How can I be sure an article is acceptable? Australia Post staff inspect each lodgement to ensure that it satisfies all service requirements. If you are concerned that your articles may not satisfy all service requirements you can request a preliminary test prior to lodgement: BQPHelp@auspost.com.au Australia Post Business Letter Services GPO Box 1777 MELBOURNE VIC 3001 Australia Post may require a sample before distribution is approved, and may refuse to accept articles that do not satisfy the previously detailed conditions including: • size, weight and type requirements, and • correct addressing requirements. Where product samples are being considered as part of the article, examples must be discussed with Australia Post and samples may be required before approval. Australia Post reserves the right to reject articles that contain anything which is defamatory or offensive. 15

Basics

Unaddressed Mail basics

1.11 summary checklist The key points covered in this section include: ☑ A one-off registration must be completed. ☑ An Unaddressed Mail booking request form needs to be submitted. ☑ Unaddressed Mail needs to be booked with Australia Post a minimum of two weeks in advance. ☑ Articles can usually be delivered to all delivery points except those that bear “No Unaddressed Advertising Material” or similar words. Different arrangements exist for community notices. ☑ Unaddressed Mail is available for Small and Large size category articles. ☑ Articles can be either envelopes, postcards, brochures, and wrapped or unwrapped articles. ☑ It is recommended to include a salutation such as “To The Householder” but do not include a return address on the article. ☑ Articles are lodged bundled, usually into lots of 50 or 100 with two bands, sorted into postcode ranges and placed in letter trays for lodgement. ☑ Prices can be located in the Post charges booklet (8833665) and the Australia Post website auspost.com.au. ☑ You can choose Regular or Select options. ☑ Articles need to be lodged on the date specified on the booking confirmation advice.

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2

Unaddressed Mail preparation UnAddressed MAil PrePArAtion

2.1

Preparation overview This section covers in detail all the information you need to prepare your articles. The diagram below illustrates the steps to prepare Unaddressed Mail. Each requirement is covered in detail throughout this section.

1 2 3 4 5 3

Check size, weight and shape of article matches requirements Check article matches the type allowed Follow all correct addressing requirements Check all registration and booking requirements are covered Plan the distribution option for your mailing You can now prepare to lodge

2.2.1 2.2.2

Preparation
17

2.3 2.4 2.4.4 3

2 Article characteristics 2.Unaddressed Mail preparation 2. 18 . You can obtain a convenient Letter Gauge (8833667) from your lodgement facility to assist in measuring articles. All variations to size. weight and shape The size categories eligible for the Unaddressed Mail service are Small and Large.10. All articles in a lodgement must be within the same size and weight category. 100g or 250g — 260 x 360mm 20mm Rectangular C5 (162 x 229mm) B5 (176 x 250mm) B6 / C4 (125 x 324mm) C4 (229 x 324mm) B4 (250 x 353mm) Irregular shapes (eg square.1 Article size. circle or die-cut) can be accepted with prior approval. weight or type requirements should be submitted for approval. See section 1. Small Maximum weight Minimum size Maximum size Maximum thickness Shape Common examples 50g or 100g 88 x 138mm 130 x 240mm 5mm Rectangular DL (110 x 220mm) C6 (114 x 162mm) Large 50g.2.

com.2. wrapped.com/store/). postcards or brochures. 2.2.Unaddressed Mail preparation 2. For details refer to your paper supplier or envelope manufacturer or visit auspost.au/business/standard-delivery-servicefor-documents-in-australia.2 Article type If product samples are to be included.5 g/cc are unsuitable for this service. Enveloped. 19 . or even product samples. Please discuss with your lodgement office or the Unaddressed Mail service team for single sheet large article presentation requirements.html Australia Post recommends the following for Unaddressed Mail articles: Envelope paper stock Small articles Large articles 65–110gsm 65–110gsm Card stock 140–500gsm 240–500gsm Preparation Please note that articles with a density of less than 0. unwrapped or folded. Spec 4611 – 1999 (available at: http://infostore.3 Paper stock Australia Post recommends that envelopes and cards comply with Australian Standards for the production of envelopes. Single sheet articles It is preferred that unenveloped and unwrapped articles that are on a single sheet of paper are folded at least once.saiglobal. unwrapped Unaddressed Mail articles can be envelopes. wrapped. you must provide a sample to the Unaddressed Mail service team before the distribution is approved.

3 Correct addressing conditions There is no requirement for any form of recipient name or address on Unaddressed Mail. ∑ If undeliverable return to ABC Company Ltd PO Box 505 NUNAWADING VIC 3131 ∂ ∏ 7 POSTAGE PAID AUSTRALIA To The Householder 20 . though you may do so if you wish. When designing your article.Unaddressed Mail preparation 2. please observe the following: ➊ you may include a salutation like “To The Householder” or similar words on the article ➋ do not include a return address for unclaimed articles as Unaddressed Mail does not include a return-to-sender service ➌ there is no requirement to print a “Postage Paid” imprint on the article.

2. trays and ULDs (charges apply. mail preparation advice and pre-populated lodgement documents • Provides labels for bundles. your mailing agent and your preferred lodgement office are recorded in the Unaddressed Mail online booking system. You can register online at Australia Post’s website or via the Unaddressed Mail service team.1 Role of Unaddressed Mail service team The Unaddressed Mail service team is a crucial link in the management of the service.2 Registration A one-off registration process must be completed before using the Unaddressed Mail service. 21 .4 Booking requirements 2. see section 3. This crucial step ensures that all the necessary details about your organisation. Refer to the front of this guide for the contact details for the Unaddressed Mail service team.4.4. and supplies user details. Registration can be completed at any time prior to your next booking and does not need to be repeated for subsequent bookings.4) Preparation • Confirms to regular users of the service that online access has been granted.Unaddressed Mail preparation 2. and fulfils the following roles: • Direct contact between you and Australia Post • Provides delivery point data on request and checks Australia Post network capacity • Provides quotations • Provides your booking confirmation advice.

Australia Post calculates the percentage of the delivery points in each postal round that are located in your requested locality or postcode to determine the rounds to apply to your booking: • Rounds that include 80 per cent or more delivery points in your requested delivery areas are automatically included in your booking. or • request partial delivery to any of the above address types without necessarily targeting all street. Surplus: pursuant to instructions agreed in writing with Australia Post – additional fees apply (exceptional circumstances only). Unaddressed Mail . by selecting the following option: Deliver to postal rounds that overlap my requested locality / postcode. acting on behalf of clients. For more information please contact the Unaddressed Mail service team. Article details* Publication name (maximum 20 characters) Deliver no more than articles in total (Select pricing applies) Customise your booking to a particular area (Select pricing applies) Select service charges apply when you decide to: • exclude available street and / or roadside delivery points from your chosen localities or postcodes. (maximum 50 characters) Telephone number* ( Email* ) Fax number ( ) 2. for example.3 Booking your delivery Unaddressed Mail booking request form The Unaddressed Mail booking request form can be obtained from the Unaddressed Mail service team or online at Australia Post’s website.4. Booking details* Preferred office of lodgement (optional – if no lodgement office is nominated then one will be assigned) Address Address types: (select all that apply) Postcode Contact name Mobile number Private Business Service type: (select either Regular or Select service options) Regular service Address Street types: Roadside PO Boxes Counter Telephone number ( Email ) Fax number ( ) Regular service charges apply when you target a minimum of all available private and / or business street and roadside delivery points in an individual locality or postcode. Surplus / shortage instructions* Australia Post is not able to guarantee the exact number of delivery points in a postcode or locality at any given time. Customer details Organisation that is being promoted Company name* 4. This form needs to be submitted to the Unaddressed Mail service team. To include you will need to include the adjacent locality or postcode in your booking. You can choose to include those with 20 to 80 per cent coverage of your requested delivery areas. “Sale name: Christmas Promo”.booking request * symbol indicates required information ABN 28 864 970 579 1. Select service Address types: Street Roadside PO Boxes Counter 3. Please select one of the two options below to indicate how you want us to manage any surplus or shortage of articles: (select one) As per the general terms and conditions of the Unaddressed Mail service: • shortfall supplied: deliver at the discretion of Australia Post • surplus supplied: dispose of at the discretion of Australia Post. post office box and counter mail delivery points. Contact the Unaddressed Mail service team if required for assistance to customise your booking. This is a free text field for any special remarks about your booking that are relevant to you for future reference. Online bookings If you meet specific criteria at registration. Special remarks I authorise Australia Post to commence delivery early if possible. Failure to complete all required sections of the form may result in delays in processing the booking. Address* Postcode Contact name* Mobile number 5. (Between 20 to 80 per cent of points within the requested area) Continued on page 2 Page 1 of 4 UMNAT001•Issued Apr 2011 Publication type: (select one) Brochure Envelope Card Flyer Catalogue Magazine Coupon Sample Other (please specify) Article dimensions Width (shortest dimension) mm Thickness per 100 articles mm X Length (longest dimension) mm Weight per 100 articles grams 22 . the Unaddressed Mail service team will contact you to establish a profile which allows you to make bookings online. • Rounds that have 20 per cent or less delivery points are excluded from your booking. “Store ID number 1234”. roadside. Please provide additional detail in section 7. “Springfield – August catalogue”. Mailing agent / printer details (if applicable) Only required if lodging articles with Australia Post on customer’s behalf Company name 6. The criteria includes: • frequency of use • annual volume • whether you are a mail agent.Unaddressed Mail preparation 2. You can choose to include PO box and / or counter address types and still qualify for the regular service.

qualify for the regular service. Contact the an individual Mail service Please provide additionaland roadside delivery points in Unaddressed locality or postcode. for example. “Springfield – August 4. “Sale Australia Post is not able to guarantee the exact number of delivery points in a postcode or locality at any given time. (optional – if no lodgement office is nominated then one will be assigned) I authorise Australia Post to commence delivery early if possible. ralia Post on customer’s behalf x number ) Postcode Mobile number ( Service type: (select either Regular or Select service options) Regular service Address Street types: Roadside PO Boxes Counter Store ID: 1234 x (if applicable) lsnumber ( ) ralia Post on customer’s behalf Regular service charges apply when you target a minimum of all available private and / or business street and roadside delivery points in an individual locality or 6. Please select one of the two options below to indicate how you want us to manage any surplus or shortage of articles: (select one) As per the general terms and conditions of the Unaddressed Mail service: • shortfall supplied: deliver at the discretion of Australia Post • surplus supplied: dispose of at the discretion of Australia Post.4 Detailing your requirements If you are planning your distribution on the Unaddressed Mail booking request form.4. ( ls (if applicable) Postcode Mobile number This is a free text field where you can record anything you like about your booking for future reference. postcode. Special remarks are generated by you and relevant to you – for example. roadside.booking request ABN 28 864 970 579 Preparation 4. You can assistance to customise your / or counter address types and still team if required for choose to include PO box andbooking. for example. Booking details* Preferred office lodgement 5. “Store ID number 1234”. post you target a minimum of all available private Regular service charges apply whenoffice box and counter mail delivery points. Surplus / shortage instructions* Australia Post is not able to guarantee the exact number of delivery points in a postcode or locality at any given time. “Springfield – August catalogue”. Step 1 Choose options for handling of shortages or surpluses To permit Australia Post to manage any shortfall or surplus according to our policy described in section 1. or localities Street Roadside PO Boxes Counter types: • request partial delivery to any of the above address types without necessarily targeting all street. “Sale starts February 10”. and / or business street detail in section 7. “Sale name: Christmas Promo”. Please discuss this option with the Unaddressed Mail service team before submitting your booking. please complete the following steps.7. ail . select the first option on the Unaddressed Mail booking request form or should you require surplus articles returned. Surplus: pursuant to instructions agreed in writing with Australia Post 6. Special remarks Postcode Mobile number ) x number Step 2 This is a free text field for any specialremarksyour booking that8are4relevant7to Add special remarks about A B N 2 8 6 9 7 0 5 9 I authorise Australia Post to commence delivery early if possible. This is a free text field for any special remarks about your booking that are relevant to you for future reference. Select service Australia Post calculates the percentage of the delivery points in each postal round that areAddress in your requested locality or postcode to determine the rounds to apply to your located 23 . “Store ID number 1234”.1. “Springfield – August Address types: Business Private catalogue”. Please select one of the two options below to indicate how you want us to manage any surplus or shortage of articles: (select one) As per the general terms and conditions of the Unaddressed Mail service: • shortfall supplied: deliver at the discretion of Australia Post • surplus supplied: dispose of at the discretion of Australia Post. You can choose to include PO box and / or counter address types and still Booking details* qualify for the regular service. Surplus /name: Christmas Promo”. Conditions apply and a charge will be raised. You have 50 characters available. “Sale name: Christmas Promo”. ail . (maximum 50 characters) (select all that apply) you for future reference. Online customers will follow similar steps in the Unaddressed Mail online booking system. • Surplus: pursuant to instructions agreed in writing with Australia Post – additional fees apply (exceptional circumstances only). select the second option. Specialofremarks – additional fees apply (exceptional circumstances only).Unaddressed Mail preparation 2. (maximum 50 characters) shortage instructions* catalogue”. Preferred office of lodgement (optional –service Select if no lodgement office is nominated then one will be assigned) Address types: Street Roadside PO Boxes Counter Postcode Mobile number Coupon Sample atalogue x number agazine ( ) Deliver articles in total (Select pricing applies) Address types: no more than Business Private (select all that apply) Customise your booking to a particular area (Select pricing applies) Service type: (select either Regular or Select service options) Select service charges apply when you decide to: Regular service • exclude available street and / or roadside delivery points from your chosen Address or postcodes. “Store ID number 1234”.booking request5.

(optional – if no lodgement office is nominated then one will be assigned) This is a free text field for any special remarks about your booking that are relevant to you for future reference. Street Roadside PO Boxes Counter types: no more articles Chooseper Step 5 booking: Deliverinclude 80 thancent or more delivery pointsinintotal (Select pricing applies) service options your requested delivery areas • Rounds that Customise included in your booking. you for future reference. To include you will need to include the adjacent locality or postcode in your booking. Surplus: pursuant to instructions agreed in writing with Australia Post – additional fees apply (exceptional circumstances only). registration. Select service Address booking system. (Between 20 to 80 per cent of points within the requested area) Select service Continued on page 2 Page 1 of 4 Address Street Roadside PO Boxes Counter types: Postcode Mobile number Length (longest dimension) Fax number Weight per 100 articles ( ) mm 3 3 grams UMNAT001•Issued Apr 2011 Deliver no more than articles in total (Select pricing applies) Customise your booking to a particular area (Select pricing applies) Select service charges apply when you decide to: • exclude available street and / or roadside delivery points from your chosen localities or postcodes. Contact the Unaddressed Mail service team if required for assistance to customise your booking.atIf you have established more than one lodgement facility during • shortfall supplied: deliver the discretion of Australia Post • surplus supplied: dispose of at the discretion of Australia Post.(maximum 50 characters) Mail service Online customers assistanceaccessContact theinformation through the Unaddressed Mail online this Unaddressed team if required for can to customise your booking. for example. “Store ID number 1234”.targetingtoallcanrounds that post office box and counter mailpostcode. as a minimum.booking request Fax number ( ) n 5.that arefromstill Unaddressed Mail service team. post office box and counter mail delivery points. both individual locality and still Preferred office of lodgement roadside delivery points postcode.available streetbusiness. “Springfield – August catalogue”. for the your booking. Contact the Unaddressed Mail service types and still qualifydetailto customiseRegular service. cent Regular Rounds servicewillapplies lessyou decide locality orwishfromyourselect. roadside. (maximum 50 characters) Fax number ( ) NUNAWADING BC Private Address types: (select all that apply) Postcode Business Step 4 Mail . qualify for is regular to guarantee the exact number of delivery points in a postcode or locality at any given time. You can Post delivers 6. Regular service charges apply when you target a minimum of all available private Surplus / either one and or business street and instructions* or choose4. chosen Regular numberPost when you target a minimum of all available private localities or Australia or I authorise postcodes. atthe field forroadside. Street Roadside PO Boxes Counter types: • Rounds that have 20 per cent or less delivery points are excluded from your booking. “Sale additional detail in Promo”. Please select one of the two options below to indicate how you want us to manage any surplus or shortage of articles: (select one) Select service As per the general terms and conditions of the Unaddressed Mail service: Address • Street Roadside of Australia Post Counter Address shortfall supplied: deliver at the discretionBusiness PO Boxes types:types: supplied: dispose of at the discretion of Australia Post. Unaddressed Mail preparation Postcode Mobile number Mail .ToBooking details* when adjacent to: include you need exclude and You localities orto include those with 20 to 80 requested and / or •can areas.4. Regular serviceyour booking to a particular area (Select pricing applies) Customise Address Street Roadside Counter 5.7.points. box and counter mail delivery address You street. Special remarks ABN 28 864 970 579 Step 3 4. you for at reference.per centpoints fromofyourroadside delivery points in a locality or all choosebypostcodes.anyPost’sboxwebsite. Surplus / shortage instructions* Australia Post is not able to guarantee the exact number of delivery points in a postcode or locality at any given time. “Springfield indicate how or locality given two This is the futureanymanagetime. Special remarks 6. for example. all available private servicecharges to include thedelivery points are postcode in yourbooking. if and / or business street and roadside delivery points in an individual locality or • request You can chooseto include PO box and / or counterwithout necessarily postcode.booking request Mobile number ( ) Service type: (select either Regular or Select service options) Regular service Address Street types: Roadside Choose private or business addresses PO Boxes Counter n ustralia Post on customer’s behalf Fax number ails (if applicable) A 28 8 970 579 Australia Booking details* to both privateB Nand6 4business delivery address types.PostPromo”. by can choose tofollowing option:and / or counter address types and still postcode. roadside.to /targetshortageinclude PO orand / or in anfor your campaign. or • request partial delivery to any of the above address types without necessarily targeting all street.one ofofthewhere below to prepared articles will be lodged for Australia Please select (maximum 50options one) – August catalogue”. You selecting the include PO box qualify for the regular service. Please provide additional detail in section 7. Regular service charges apply when you target a minimum of all available private You can choose to include those with 20delivery points in an individual locality or and / or business street and roadside to 80 per cent coverage of your requested delivery areas. This is a any special targeting qualify for all street. team if required for assistance Continued on page 2 Page 1 of 4 Address types: UMNAT001•Issued Apr 2011 Business Private (select all that apply) Australia Post calculates the percentage of the delivery points in each postal round that are located in your requestedRegular or postcode to determine the rounds to apply to your Service type: (select either locality or Select service options) booking: Regular service • Rounds that include 80 per cent or more delivery points in your requested delivery areas Address are automatically included in your booking. partial delivery to of remarks about your types address types and to is available free textregular service. select tothe one applicable to this booking. for example. Confirm your lodgement office Postcode ustralia Post on customer’s behalf Mobile number ails (if applicable) 5. Surplus: pursuant instructions agreed in writing with Australia Post – additional fees apply (exceptional circumstances only). overlap my include post office Deliver postal choose to requested locality / delivery (Between 20 to 80 per of points within the requested area) Please provide additional centin section 7. Select serviceremarks when you decide to: PO Boxes Special charges apply types: Length (longest dimension) ails (if applicable) Weight per 100 articles Catalogue Coupon Magazine Sample mm ustralia Post on customer’s behalf • Select that have 20 perapply or where you excluded to booking. postthe above address booking deliveryrelevant the Australia office and counter mail or points. are automatically your booking to a particular area (Select pricing applies) Australia Post calculates the percentage of the delivery points in each postal round that are located in your requested locality or postcode to determine the rounds to apply to your Surplus: pursuant to instructions agreed inarticles in total (Select Post applies) writing with Australia pricing Deliver no more than Serviceadditional feeseither Regular or Select service options) – type: (select apply (exceptional circumstances only). Booking details* I authorise Australia Post Preferred office of lodgement to commence delivery early if possible. Catalogue Magazine Coupon Sample 24 . Please select one of the two options below to indicate how you want us to manage any surplus or shortage of articles: (select one) As per the general terms and conditions of the Unaddressed Mail service: • shortfall supplied: deliver at the discretion of Australia Post • surplus supplied: dispose of at the discretion of Australia Post. “Store ID number 1234”. “Sale name:any surplus orfacilityarticles: characters) Christmas shortage you want us to (select the As per the general terms and conditions of the Unaddressed Mail service: assessment and billing. or / or roadside delivery coverage yourchosen Preferredavailable the following option: street and office of selecting lodgement delivery (optional – if no lodgement office is of the above addresswill be assigned) • request partial delivery to any nominated then one types without necessarily grams postcode. Private surplus (select•all that apply) 3 3 Postcode Mobile number Postcode Mobile number Fax number Catalogue) Coupon ( Fax number Magazine ( ) Sample and or roadside and from your Data on • exclude available streetoftoprivatedeliveryearlybusiness delivery points by locality or postcode the service charges apply /commence delivery pointspossible. “Sale name: Christmas Promo”. You can choose to box counter address types (optional – if no lodgement office is nominated then one will be assigned) Australia Postthenot ableservice. “Springfield – August Please provide name: Christmas section catalogue”. Deliver to postal rounds that overlap my requested locality / postcode. This is a free textnot able to guaranteeremarks about yourof delivery points relevant to Australia Post is field for any special the exact number booking that are in a postcode I authorise Australia Post to commence delivery Surplus / shortage instructions* early if possible. 6. “Store ID number 1234”.

option is available when you would like the ability to cap a 5. Address Street Roadside PO Boxes Counter types: 3 3. Regular service charges apply when you target a minimum of all available private Surplus: pursuant to instructions agreed inSelectindividual locality or writingin an Australia Post would apply. Contact the Unaddressed Mail service you want us or shortage of articles: (select team mail for assistancein some booking. or Private (select all that apply) • request partial delivery to any of the above address types without necessarily targeting (select either Regular or office service counter Service type: all street. for example 3. within the requested area) no Counter than” figure. You can choose to include PO box and / or counter address types and still qualify for the regular service. It enables you to choose your delivery areas right down to the specific postal round. or more delivery points your requested form. areas. As per Address the general terms and conditions of the Unaddressed Mail service: Address types: Business Private 4. • Rounds that have 20 per cent or less delivery points are excluded from your booking. with service and not street addresses. or • request partial delivery to any of the above address types without necessarily targeting all street. Booking details* Unaddressed Mail preparation ail . Regular you want to manage any surplus or shortage articles: (select one) Street Roadside Counter • supplied: deliver types: Australia Post discretion of If you wish shortfallsupplied: dispose at thetodiscretion AustraliaBoxes to roadside and post office box address types. localities or / shortage Australia exact and counter mail points a postcode targeting street.more than a PO box and / or counter address types and still You can choose include qualify for the regular service. I choose Australia those with 20 to 80 possible. Please provide additional detail in section 7. if you wish Australia Post Select service price. for example. postcode writing to determine the rounds to • counterSurplus:nopursuantapply (exceptional circumstanceswill beAustralia Post apply to your – mail (used in some only). or at Please select Please provide additional detail in section 7. Select • Rounds that havetoper cent or less delivery points are excluded from your booking.booking request ) Coupon x number ( atalogue The Select service alsowhen you decideyou toB N 2 8 8 6 4 9 7 0 partial delivery to any of the following allows to: A request 5 7 9 Select service charges apply exclude and / or roadside delivery address •Surpluswithout necessarilypoints from your chosen of these delivery points: typesavailable streetor instructions* targeting all postcodes. by selecting Regular service options) delivery type: (select delivery. post Select box and options) mail delivery points. “Sale name: Christmas Promo”. All “deliver no more to (Between suit per cent targeted “deliver more best to Street points (maximum 50 PO Boxes Address characters) Roadside types: Continued on page 2 than” bookings attract the you target a minimum of all available Page 1For example. 3 3 Counter ail . This service is useful for customers who have strict rules regarding franchise promotionalPost calculates the percentage of the delivery points in each postalsmaller than a locality or postcode. Contact the Unaddressed Mail service Regular service team if required for assistance to customise your booking. Australia Post calculates the percentage of the delivery points in each postal round that are located in your requested locality or postcode to determine the rounds to apply to your booking: • Rounds that include 80 per cent or more delivery points in your requested delivery areas are automatically included in your booking. of 4 Regular service charges apply when private and / or delivery points an individual locality or to deliver nobusiness street andtoroadsidespecific inquantity. Preferred office supplied: dispose of at Post lodgement office is nominated delivery (optional – if calculatesto instructions of thethen one with assigned) are located in your requested locality or agreed incountry areas).Rounds that remarks Private Address types: have 20 per cent or less delivery points are excluded from your booking. Bookinggeneral terms and conditions of the Unaddressed Mail • • post Australiashortfallofsupplied:the percentagethe discretion Australia in each postal round that office boxes deliver at the discretion of of points Post • surplus lodgement Australia Post. Contact the Unaddressed Mail service team to discuss your potential eligibility. roadside.necessary. 7 of the are automatically included in Mail bookinginrequest delivery areasThe Unaddressed Mail service team Unaddressed your booking. • Special Business mm (selecttotal will need to include the adjacent locality or To all that apply) booking’s include you delivery pointsdelivery early ifpostcode in yourthe maximum quantity of articles that you by specifying booking.000 of 3. Please provide additional detail in section 7. by selecting the following option: Deliver no more than articles in total (Select pricing applies) Deliver to postal rounds that overlap my requested locality / postcode. 25 ngth (longest dimension) mm . “Deliver no more than” would apply. roadside.000 atalogue Coupon agazine Postcode Sample Mobile number x number ) ( ngth (longest dimension) The “custom delivery area selection” option is available for eligible1 customers. deliver PO Post only • surplus of at the of Australia Post. will contact service 20 confirm adjacent locality or postcode in your booking. and / or business street and roadside delivery – additional fees apply (exceptional circumstances postcode. the points only). “Springfield – August catalogue”. You choose include PO qualify that include 80 per cent • Rounds for the regular service.ls (if applicable) ralia Post on customer’s behalf 6. “Store ID number 1234”. (maximum 50 characters) Customise your booking to a particular area (Select pricing applies) agazine Sample ls (if applicable) Preparation ralia Post on customer’s behalf ngth (longest dimension) Postcode Mobile number eight per 100 articles Postcode x number Mobile number ) ( x number ) ( are automatically included in than” The “Deliver no more your booking. To include you will need to include the adjacent locality or postcode in your booking. postthe oneboxnumber ofoptions below toinindicate how mail isallgiven time. UMNAT001•Issued Apr 2011 ls (if applicable) ralia Post on customer’s behalf 6. “Store ID number 1234”. Surplus / shortage instructions* (select all that apply) x number ) Postcode Mobile number ( 5. postcode.guarantee office of the two delivery delivery points.booking request Preferred office of lodgement (optional – if no lodgement office is nominated then one will be assigned) ABN 28 864 970 579 Postcode Mobile number Select Australia Post is not able to guarantee the exactyou wish pointsexclude either certain street or roadside service applies where number of delivery to in a postcode Service type: (select either Regular or Select service options) or address time. eight per 100 articles 3 atalogue Coupon Sample agazine 1 Eligibility for this service will be individually assessed for each customer and may include a once off service fee. Please select your chosen localities at any given delivery locality usservicetypes fromone ofofthe two options below to indicate how or postcodes. post office box and counter mail delivery points. you your requirements if mm To include you will need to include the Address grams Street Roadside PO Boxes Counter types: You can choose to include those with 20 to 80 per cent coverage of your requested delivery areas.option: want to Regular service eitherthespecialor Select aboutUnaddressed Mail online booking system will deselect supply for following The your booking that are relevant to This is a free text field for any remarks grams Deliver reference.900 available points. Select service Special remarks Address Street Roadside PO Boxes types: I authorise Australia Post to commence delivery early if possible. for example. or are targeting an area Australia service charges apply when you target a minimum of all availableround that Regular private areand / or business located in your requested locality or delivery to determine the rounds to or When selectingcanstreet andtoroadsidepostcodepoints in anrequiredapply toprovide additional information in Section this option. booking:additional fees • Rounds that include 80 per cent or more delivery points in your requested delivery areas • request partial delivery to any of the above address types without necessarily This is a free text field for than special remarks about your booking that are relevant to Deliver no more any articles in total (Select pricing applies) you for future reference. “Sale20name: ChristmasofPromo”. August 80 your rounds catalogue”. (Between 20 to 80 per cent of points within the requested area) Customise your booking to a particular area (Select pricing applies) Continued on page 2 Page 1 of 4 Select service charges apply when you decide to: UMNAT001•Issued Apr 2011 • exclude available street and / or roadside delivery points from your chosen localities or postcodes. required (used to • roadside ifper to manage any surpluscustomise yourcountry one) service: areas) As the details* 6. Contact the Unaddressed Mail service team if required for assistance to customise your booking. to • streetlocalityPostany not able roadside. “Springfield – you for future to postal rounds that overlap my requested locality / postcode. types: Booking details* Select service Address Street Roadside PO Boxes Counter PreferredDeliverof lodgement office no more than articles in total (Select pricing applies) (optional – if no lodgement office is nominated then one will be assigned) Customise your booking to a particular area (Select pricing applies) Select service charges apply when you decide to: • exclude available street and / or roadside delivery points from your chosen Address types: Business localities or postcodes. box and /are individual locality and still you or counter address types to your booking: postcode. 4. You canauthoriseto include Post to commence per cent coverage of your requested Serviceareas.

without infringing on neighbouring franchise areas. When you request delivery to a locality or postcode. All of these suburbs also have business street addresses available. Australia Post calculates the percentage of the delivery points in each postal round that are located in your requested locality or postcode. • A Perth based commercial insurance company decides to deliver to business post office boxes in ten suburbs. Australia Post identifies the postal rounds that best fit into your booking request. This is classified as a select service. a percentage of your articles will be delivered to the neighbouring locality or postcode.Unaddressed Mail preparation Examples of regular and select service mailings • An Adelaide suburb has both private street addresses and private post office boxes available. Because they are organised for delivery efficiency. as follows: 26 . sometimes postal rounds cross locality or postcode boundaries. This is classified as a select service as business street addresses have been excluded. This is classified as a regular service as private street addresses are selected. Step 6 Choose postal rounds Australia Post arranges delivery of Unaddressed Mail based on postal rounds (the area delivered by one postal delivery officer). you can still choose to include this postal round based on your booking option. Five of the suburbs are classified as select services because street addresses have been excluded.000 delivery points in high density metropolitan localities. or as few as 50 points in rural localities. If a particular postal round does not automatically fall within your requested locality or postcode. Five of these suburbs also have street addresses available. • A Melbourne stationery shop targets a total of 1. Postal rounds in your request may overlap with a neighbouring locality or postcode and whether a particular postal round will be automatically included in your booking will depend on the number (shown as a percentage) of delivery points located inside your requested locality or postcode. The one suburb that only has post office boxes available is classified as a regular service. • A Brisbane franchise operator wishes to target specific postal rounds to ensure all addresses in his catchment are delivered to. Postal rounds can have as many as 1. Please note that where an automatically selected postal round overlaps into a neighbouring locality or postcode. A pizza parlour chooses delivery to only private street addresses in that suburb.200 business post office boxes in six suburbs.

by selecting the following option: rounds that overlap postcode. or Unaddressed partial delivery to any of the requesttypes without necessarily all Mail booking above address form to include • request targeting all street. You can choose to include those with 20 to 80 per cent coverage of your requested delivery areas. for each locality or postcode where this situation arises. n name (maximum 20 characters) n type: (select one) Card Flyer chure Between 20 to 80 per cent Coupon Catalogue Magazine Sample elope er (please specify) Australia Post calculates the percentage of the delivery points in each postal round that are located in your requested locality or postcode to determine the rounds to apply to your booking: • Rounds that include 80 per cent or more delivery points in your requested delivery areas are automatically included in your booking.uired if lodging articles with Australia Post on customer’s behalf name Preferred office of lodgement (optional – if no lodgement office is nominated then one will be assigned) Unaddressed Mail preparation Address types: (select all that apply) Postcode Mobile number Regular service Address Street types: Private Business Service type: (select either Regular or Select service options) Roadside PO Boxes Counter ame number Fax number Percentage of ( ) delivery points Booking options 80 per cent or more Select service Regular service charges apply when you target a minimum of all available private and / or business street and roadside delivery points in an individual locality or postcode. team if required for assistance to customise your booking. 3 Deliver to postal80 per cent of pointsmy requested locality /area) (Between 20 to within the requested Continued on page 2 Page 1 of 4 UMNAT001•Issued Apr 2011 mensions ortest dimension) mm X Length (longest dimension) mm Weight per 100 articles mm grams Preparation per 100 articles Customers who book using an online profile can nominate whether or not to include these additional postal rounds. however. delivery • localities or postcodes. To add these to your booking you will need to include the adjacent locality or postcode. Map diagram 3 ? cle details* AustraliaAddress automatically includes Boxes rounds in your Post Street Roadside PO these Counter types: booking Deliver no more than articles in total (Select pricing applies) Customise your booking to a particular area (Select pricing applies) Australia Post automatically excludes these rounds Select service charges apply when you decide to: can nominate on the from yourexclude available street and / or roadsideyou points from your chosen booking. Less than 20 per cent Australia Post automatically excludes these rounds from your booking. your booking. these rounds in additional detail inpost office Contact the Unaddressed Mail points. To include you will need to include the adjacent locality or postcode in your booking. • Rounds that have 20 per cent or less delivery points are excluded from your booking.box and counter mail delivery service Please provide section 7. roadside. You can choose to include PO box and / or counter address types and still qualify for the regular service. Map diagram Each shaded area represents a single postal round 7    The boundary of your chosen locality or postcode  ?   ?  27 .

A sample or mock-up may be required. locality or postcode.com. Please email lists that exceed this column in Excel format to ums@auspost. The “Advice” will confirm the number of/20 printed articles required. the form are completed. Mailing tray labels (additional charges apply) Yes. lodgement date and lodgement office. Signature / name Date Please list your requested localities and postcodes – in the table below. GPO completed If you requireMELBOURNE VICfor articles over 250g or have any queries you can contact special approval 3001 the Unaddressed Mail service team on: Email: ums@auspost. Processed by Booking advice code Customer advice sent Australia Post use only Delivery dates (if different from customer’s requested dates) Date received Date processed If your article is anything other than printed material on paper or card.au/unaddressedmail.Unaddressed Mail preparation The only exception to the above is where the articles to be delivered are political and are for a specific electorate. Booking details (continued) * 7. or have any queries you can contact where we deny access. Please returnYou may requestform by email orpersonal information while it is stored by us and we will assess your request in accordance with the law.booking request ABN 28 864 970 579 6.au NSW / VIC QLD SA WA TAS NT ACT I have provided an Excel spreadsheet Step 8 Choose localities or postcodes 10. the price. please provide a Fax: 1300 797 855 description of the article under “Special remarks”. Your personal information is collected only to enable us to provide you with the products/ Please ensure thatus to provide.au and lodged with this form.booking requestfor Contract / /20 / /20 Monday Friday require delivery in more than one state you need toCharge account number booking fornumber (if applicable) create a new each state.au and lodged with this form. eg Required if booking by locality. may not be provided without this services you wish all details on The products / services information. I acknowledge that I have read and agree to the Unaddressed Mail service Terms and Conditions as attached.com. Christmas Island 6798. Donvale Blackburn Nunawading Mitcham Vermont 3111 3130 3131 3132 3133 Note: Unaddressed Mail is not delivered to the following external territories: Norfolk Island 2899. Declaration* I acknowledge that I have read and agree to the Unaddressed Mail service Terms and Account name Conditions as attached.au/unaddressedmail. The minimum selection is one Your personal information is collected only to enable us to provide you with the products/ instructions for their use with Date Please list your requested localities and postcodes – in the table below. Signature / name selectiondelivery point files are available atSelect and Customised bookings. 7. Choose the state Step*7 indicates required information symbol Unaddressed Mail .com. * symbol indicates required information ABN 28 864 970 579 6.method* to the transit time Delivery week (Mon-Fri) (DD / MM booking can only be made Select delivery in a single state.au I have provided an Excel spreadsheet Locality Postcode services you wish us to provide. lodgement date and lodgement office. I would like Australia Post to print and supply unaddressed mail tray labels This option requires the completion of a separate order form which can be downloaded from auspost. or will be sent to you when your booking Page 2 of 4 UMNAT001•Issued Apr 2011 . Post: Unaddressed Mail service team Please return the Box 9911 form by email or fax. We will give you reasons If you require special approval for articlescontact us. please provide a Privacy notice Booking request submission / / /20 /20 to / / /20 /20 Processed by Booking advice code Customer advice sent 8. Payment Select one: method* Cash EFTPOS Cheque (with prior approval) Contract number (if applicable) 3 Charge account number 10. new booking for each state) Please email lists that exceed this column in Excel format to ums@auspost. the price. If you one: EFTPOS Cheque (with prior approval) Cash to each state varying. a/ YYYY) Between to Unaddressed Mail . The products / services may not be provided without this information. Call 13 11 18 to contact us.com.com. Declaration* / /20 Delivery areas are selected by locality or postcode. Date received Date processed A Booking Confirmation Advice will be sent to you or your mailing agent on acceptance of your booking. please create a Delivery state: (select one –(DD / MMin YYYY) new booking for each state) Between to / /20 / /20 Monday / Friday NSW VIC QLD SA WA TAS NT ACT Account name 9.com. A sample or mock-up may be required. You may request access to your personal information /while it /20 is stored by us and we will assess your request in accordance with the law. along with by locality. the completed access to your fax. Delivery state: (select one – if delivery in Selectthan one state is needed. Locality Postcode eg Croydon – 5008 if booking by locality.com. Croydon – 5008localities* Current delivery point files are available at auspost. or will be sent to you when your booking is processed. Telephone: 1300 223 571 Post: Unaddressed Mail service team A Booking Confirmation Advice will be sent to you or your mailing agent on acceptance of GPO Box 9911 your booking. The “Advice”VIC 3001 the number of printed articles required. Delivery dates (if different from customer’s requested dates) / /20 to / /20 28 8. Booking details (continued) * 9. We will give you reasons where we deny access. aiming to ensure that where a round crosses a political boundary that delivery of articles does not occur in the wrong electorate. In this instance we will manage delivery to addresses in the specific electorate. Mailing tray labels (additional charges apply) Yes.au If your article is anything other than printed material on paper or card. Cocos (Keeling) Islands 6799 and Australian Antarctic Territories 7151.au Fax: Booking1300 797 855 request submission Telephone: 1300 223 571 Please ensure that all details on the form are completed. I would like Australia Post to print and supply unaddressed mail tray labels This option requires the completion of a separate order form which can be downloaded from auspost. Call 13 11 18 to over 250g the Unaddressed Mail service team on: Email: ums@auspost. areas of MELBOURNE will confirm distribution. description of Post use only Australia the article under “Special remarks”.com.Privacyfollowing is an example of a The notice Current auspost. Required localities* Delivery week (Mon-Fri) if delivery / more than one state is needed. 5008 if booking by postcode. please create a along with instructions for their use with more and Customised bookings. areas of / /20 / distribution. 5008 if booking by postcode. Payment and due Because articles for each state need to be packed together.

5 Scheduling your booking You are required to submit your booking request no earlier than three months prior to the Monday of the nominated week of delivery and no later than three weeks prior to the Monday of the nominated week of delivery (with the opportunity to alter the booking). Current delivery point files are available at auspost. 29 Page 2 of 4 UMNAT001•Issued Apr 2011 . or two weeks prior to the Monday of the nominated week of delivery (no alterations will be accepted). Booking details (continued) * Delivery week (Mon-Fri) (DD / MM / YYYY) Between to / /20 Monday Friday 9. We will give you reasons where we deny access.Unaddressed Mail preparation 2.T W T F S T W T F S email or 2 If you require special6approval team on: over 250g or2 3 queries5 can contact 3 4 5 7 for articles 1 have any 4 you the Unaddressed Mail service 9 Email: 11 ums@auspost.au and lodged with this form. Mailing tray labels (additional charges apply) Yes. Call 13 us. eg charity if booking locality. Australia Post use only Date received Date processed Restrictions or additional charges may apply during December. “Eastern Suburbs Animal Hospital” want to send a fundraising 5008 if by postcode.au 7 8 9 10 11 12 10 12 13 14 6 Fax: 1300 797 855 16 Telephone: 1300 20 571 17 18 19 223 21 13 14 15 16 17 18 19 Post: 25 Unaddressed Mail service team 22 23 24 25 26 23 24 GPO Box 9911 26 27 28 20 21 MELBOURNE VIC 3001 30 27 28 29 30 31 Please ensure that all details on the form are completed. request access to your and we will assess your request in accordance • Booking earlier than two weeks in advance is recommended. Signature appeal campaign with Select and Customisedin their local area.au • They have selected Monday 7 May to Friday 11 May as their preferred delivery/ /20 I have provided an Excel spreadsheet week. I would like Australia Post to print and supply unaddressed mail tray labels This option requires the completion of a separate order form which can be downloaded from auspost. Please contact your / /20 / /20 account manager.4. Locality Postcode Privacy notice • The earliest they can book this campaign is 7 February (three months prior to first Your personal information is collected only to enable to provide you with the products/ delivery date) and the latest is Monday 23 April (twoYou may to provide. / name along with instructions for their use to residents bookings.com. or the Unaddressed Mail serviceProcessed by to discuss. the price.com.com. A sample be required. advice code team Booking Customer advice sent Delivery dates (if different from customer’s requested dates) / /20 to / /20 8. Date Please email lists that exceed this column in Excel format to ums@auspost. / services may not while it is without us services you wish us information. Declaration* I acknowledge that I have read and agree to the Unaddressed Mail service Terms and Please list your requested localities and – in the • A Croydon – 5008calledbythepostcodes booking table below. The productspersonalusinformationbe providedstored bythis weeks prior). February S M T W 1 5 6 7 8 12 13 14 15 19 20 21 22 26 27 28 29 T 2 9 16 23 F 3 10 17 24 S 4 11 18 25 March S M T W T 1 4 5 6 7 8 11 12 13 14 15 18 19 20 21 22 25 26 27 28 29 F 2 9 16 23 30 S 3 10 17 24 31 S 1 8 15 22 29 Booking request submission April M Please return the completed form by S M fax. lodgement date and lodgement office. please Latest your article isthe article underPreferred paperorormock-up may provide a description of “Special remarks”. The “Advice” will confirm the number of printed articles required. Conditions as attached. Unaddressed Mail . or will be sent to you when your booking is processed. Payment method* Select one: Cash EFTPOS Cheque (with prior approval) Contract number (if applicable) 07 05 12 11 / 05 /20 12 Charge account number 7.booking request * symbol indicates required information ABN 28 864 970 579 6.4. please create a new booking for each state) NSW / VIC QLD SA WA TAS NT ACT Account name Preparation Example of a hypothetical Unaddressed Mail booking 10.6 December deliveries If anything other than printed material on card.au/unaddressedmail. May Earliest booking date 2. Required localities* Delivery state: (select one – if delivery in more than one state is needed. booking date delivery period A Booking Confirmation Advice will be sent to you or your mailing agent on acceptance of your booking.com. 11 18 to contactwith the law. areas of distribution.

707 0 30. I acknowledge that Australia Post will have accepted this lodgement only when this document is correctly receipted and stamped. price.00 FAP220/221/225 Number U0000537 Destination (Same/Other) 2 Delivery Type Regular (R) Premium (P) Select (S) Premium Select (T) Large Quantity DELIVERY DATES: DELIVER TO: PUBLICATION: SURPLUS & SHORTFALL INSTRUCTIONS: SPECIAL REMARK: 08 Nov 2010 . I am the customer and/or authorised agent of the customer.5. We will give you reasons where we deny access. and wish to make changes to your booking. 2010 Unaddressed Mail Booking Confirmation Advice Issued: 16 Sep 2010 Eastern Suburbs Animal Hospital 16 Whitmont Street NUNAWADING VIC 3131 IMPORTANT NOTICE: Please notify the UM Coordinator of any correction before COB 17 Sep 2010. The pack includes: • booking confirmation advice Australia Post Unaddressed Mail CUSTOMER CONTACT CENTRE . If any corrections are required you should notify the service team in writing by close of business on the next business day. All information contained on this document is to the best of my knowledge true and correct.2150 No OF ARTICLES 30. (b) are not postage prepaid envelopes.5. please notify the service team in writing by close of business on the next business day. Please check it to ensure that it accurately reflects your requirements. files of the necessary labels ready for printing and the lodgement document directly from the Unaddressed Mail online booking system.760 articles Qty 10.PER BUNDLE (mm): 155.7 thick Postcode Contact Name Telephone Number Name (Block capitals please) UMCS 1v0 VISA 3v6 UMCS 1v0 VISA 3v6 UMCS 1v0 VISA 3v6 UMCS 1v0 VISA 3v6 Large Tray Unaddressed Mail U0000537 Large Tray Unaddressed Mail U0000537 Large Tray Unaddressed Mail U0000537 Large Tray Unaddressed Mail U0000537 MITCHAM NTH LPO ALL_3132 Surface VERMONT ALL_3133 Surface VERMONT STH LPO ALL_3133 Surface BLACKBURN ALL_3130 Surface E-Mail Fax Number TOTAL QUANTITIES: Post Code 3131 3131 3130 3130 3130 3106 Delivery Office NUNAWADING DC NUNAWADING LPO BLACKBURN POST SHOP LABURNUM LPO BLACKBURN NORTH LPO TEMPLESTOWE DC 261 bundles Qty in Part Bundle 15 20 17 25 92 91 No. and 5. lodgement office and delivery details.0 gm Small to 50g 100 articles (700 gm) Small Tray (in ULD) 25. 4. mail preparation advice. Call 13 13 18 to contact us. Credit Card or Cheque (with prior arrangement) U0000537 Medium to 125g [2s] Postcode RATE PER ARTICLE 0. Unaddressed Mail Preparation Advice Eastern Suburbs Animal Hospital Inc.umcsuat06@ npe.) Phone: (03) 9298 3808 LODGEMENT OFFICE: BOOKING NUMBER: DELIVERY PERIOD: PUBLICATION: ARTICLE WEIGHT: ARTICLE TYPE: BUNDLE SIZE PACKING MODE (if not customer) 1-5 MAURICE COURT NUNAWADING VIC 3131 BILL-TO CUSTOMER: PAYMENT METHOD: BOOKING NUMBER: MAIL ARTICLE TYPE: BOUNDARY TYPE: CHARGE CATEGORY Intrastate Select Eastern Suburbs Animal Hospital Pay by Cash.Australia Post Duplicate .0 long 125. (b) these articles do not contain any prohibited or dangerous material. A copy of the mail preparation advice should be presented with the completed lodgement document when you are lodging your Unaddressed Mail.0 wide 0. These articles: (a) are not addressed to specified persons. and 6.Unaddressed Mail preparation 2.au Mailing Agent's Details Name (Block capitals please) 0392212222 Delivery Week Commencing Delivery Week Commencing Delivery Week Commencing Delivery Week Commencing VIC VIC VIC VIC 08/11/2010 08/11/2010 08/11/2010 08/11/2010 VICTORIA VICTORIA VICTORIA VICTORIA LODGEMENT DATE: LODGEMENT OFFICE: 02 Nov 2010 before 12 noon NUNAWADING BC (Lodgement will not be accepted after this date.707 (LODGE SPECIFIED AMOUNT ONLY) $6.707 Signature of Officer Date Date Stamp Job Nr Delivery Week Commencing Job Nr Job Nr Job Nr Eastern Suburbs Animal Hospital 0392222222 T8/12 U1 A30 Eastern Suburbs Animal Hospital 0392222222 T6/12 U1 A61 Eastern Suburbs Animal Hospital 0392222222 T4/12 U1 A43 Eastern Suburbs Animal Hospital 0392222222 T2/12 U1 A133 Delivery Week Commencing Delivery Week Commencing Delivery Week Commencing VIC VIC VIC VIC Additional Charges (U55) Label Printing (LP) Late Booking (LB) Variation Fee (V) Late Lodgement (LL) Other (O) Quantity 08/11/2010 08/11/2010 08/11/2010 08/11/2010 VICTORIA VICTORIA VICTORIA VICTORIA Page 1 of 4 Page 1 of 1 Original . Booking Number: U0000629 Issued: 06 Apr 2011 Eastern Suburbs Animal Hospital Inc 16 Whitmont Street NUNAWADING VIC 3131 Fundraiser Australia Post Charge Account Number Contract Number (if applicable) 9112 65023132 123450374959 9112 65023131 123450374957 9112 65033131 123450374955 9112 65013131 123450374953 Bill-To Customer's Details Name Booking Number Eastern Suburbs Animal Hospital Address U0000537 Declaration Postcode 16 Whitmont Street NUNAWADING VIC Contact Name Job Nr Job Nr Job Nr Job Nr 3131 I hereby declare that: 1. The products/services may not be provided without this information.21 Apr 2011 mailing agent 7. A revised booking confirmation will then be issued.491 Full Qty Bundles 100 0 1 0 0 154 umcsuat06.12 Nov 2010 ** To PRIVATE addresses ** Do not include 'No Advertising Material' addresses Fundraiser As per general terms and conditions Important Christmas campaign DANDENONG LC TEMPLESTOWE DC Same 0 0 30.VIC GPO BOX 9911 MELBOURNE VIC 3001 Phone: 1300223571 ABN 28 864 970 579 • label files for bundles and tray UMCS 1v0 VISA 3v6 UMCS 1v0 VISA 3v6 UMCS 1v0 VISA 3v6 UMCS 1v0 VISA 3v6 • lodgement document UNADDRESSED MAIL .5 Confirming your booking 2.1 – Lodgement documents. If you have booked three weeks or more in advance of the Monday of the nominated week of delivery. 2.auspost. 30 . Office of Lodgement Date of Lodgement NUNAWADING BC Publication Name Nov 2. Trays ULD ID 17 1 1 1 1 26 1 1 1 1 1 2 PSI 315 315 315 315 315 316 47 trays State VIC VIC VIC VIC VIC VIC 2 ULDs Destination Facility DANDENONG LC DANDENONG LC DANDENONG LC DANDENONG LC Australia Post Use Only Received By Unaddressed Mail (U16) Article Weight (g) Article Size (Small/Large) 9112 65013132 123450374960 9112 65003133 123450374958 9112 65013133 123450374956 9112 65003130 123450374954 Mailing Details Product: Booking Number Time TOTALS: 30. Customers who book using an online profile can obtain their booking confirmation advice.LODGEMENT DOCUMENT Large Tray Unaddressed Mail U0000537 Large Tray Unaddressed Mail U0000537 Large Tray Unaddressed Mail U0000537 Large Tray Unaddressed Mail U0000537 RANGEVIEW LPO ALL_3132 Surface BRENTFORD SQ LPO ALL_3131 Surface FOREST HILL RP ALL_3131 Surface NUNAWADING LPO ALL_3131 Surface Privacy Notice Your personal information is collected only to enable us to provide you with the products/services you wish us to provide.00 Signature Address Date ARTICLE DIMENSIONS . Telephone Number Joe Jackson E-Mail 0392222222 Fax Number Eastern Suburbs Animal Hospital 0392222222 T7/12 U1 A24 Eastern Suburbs Animal Hospital 0392222222 T5/12 U1 A63 Eastern Suburbs Animal Hospital 0392222222 T3/12 U1 A72 Eastern Suburbs Animal Hospital 0392222222 T1/12 U1 A14 Please present the Mailing Statement and Mail Preparation Advice with your prepared mailout when lodging.707 TOTAL AMOUNT PAYABLE $6. A revised booking confirmation will then be issued.602.015 20 117 25 92 15. See section 3. A COPY OF THIS DOCUMENT MUST BE PRESENTED WITH YOUR MAIL FOR ALL ENQUIRIES PHONE THE BOOKING OFFICE LODGEMENT DATE: Monday 11 Apr 2011 NUNAWADING BC U0000629 18 Apr 2011 . (a) these articles have been prepared and are lodged in accordance with Australia Post's Terms and Conditions.Customer Copy If you do not receive confirmation in this period you should contact the Unaddressed Mail service team.602. 3. please contact the UM Booking Officer.1 Booking confirmation pack If you make a booking using the Unaddressed Mail booking request form then the service team will email you a booking confirmation pack within three business days.VIC GPO BOX 9911 MELBOURNE VIC 3001 Phone: 1300223571 ABN 28 864 970 579 • mail preparation advice Australia Post Unaddressed Mail CUSTOMER CONTACT CENTRE . I have read and agree to the Unaddressed Mail Service Terms and Conditions.com. The booking confirmation advice will confirm the number of delivery points per locality or postcode. You may request access to your personal information while it is stored by us and we will assess your request in accordance with the law.

Australia Post will retain 10 per cent of the service charge to cover administrative and network planning costs incurred and refund 90 per cent to the customer.4. • If the articles are still at the lodgement office: The articles may be collected by the customer at a time agreed with Australia Post. In this instance a no refund policy applies.2 Cancellation or variation of booking If you find it necessary to cancel your confirmed booking. See section 3. administrative. All confirmed booking cancellations are subject to the following conditions. any charges incurred are non-refundable. Online customers can cancel their confirmed booking using the Unaddressed Mail online booking system. with no service charge incurred. If label printing has been requested.5. it is important to contact the Unaddressed Mail service team as soon as possible. Preparation 31 . Australia Post will charge a service cancellation fee equivalent to 10 per cent of the total service fee (to cover administrative and network planning costs incurred). due to costs already incurred for transport through the network. delivery planning and article recovery costs. should you vary or cancel your booking. • If the articles have entered the delivery network: Australia Post shall take reasonable endeavours to halt distribution.Unaddressed Mail preparation 2. If cancellation occurs: More than three business days before the lodgement date Within three business days before the lodgement date After you have lodged the articles Then: The cancellation request may be accepted by Australia Post.

Unaddressed Mail preparation 2. ☑ Planning the distribution for your mailing needs.6 summary checklist Unaddressed Mail preparation involves: ☑ Checking the size and weight of the article to ensure it is acceptable. ☑ Making sure the registration and booking requirements are covered. 32 . ☑ Ensuring all correct addressing guidelines are followed. ☑ Ensuring the type of article chosen is acceptable.

This section covers in detail all the information you need to ensure you lodge your articles correctly.1 3.3.1 lodgement overview Because Unaddressed Mail articles do not have a name and address it is crucial that the articles are lodged in a way in which Australia Post can manage them effectively.5.5.1 3.4 3. 1 2 3 4 5 6 3 Bundle the articles (usually lots of 50 or 100) Sort the bundles into letter trays Print and affix tray labels for each letter tray Complete the lodgement documentation Confirm your correct lodgement office Ensure lodgement on the nominated date You’re now ready to lodge 3. Each requirement is covered in detail throughout the section.3. The diagram below illustrates the steps to lodge Unaddressed Mail.3 Unaddressed Mail lodgement UnAddressed MAil lodgeMent 3.5.3 lodgement 33 .2 3.2 3.

for each of the listed delivery offices.760 articles Qty 10...015 brochures would be bundled and put in letter trays and labelled to the NUNAWADING DC ➋ 20 brochures would be bundled and put in a letter tray and labelled to the NUNAWADING LPO A COPY OF THIS DOCUMENT MUST BE PRESENTED WIT a letter tray and labelled to the ➌ 117 brochures would be bundled and put in FOR ALL ENQUIRIES PHONE THE BOOKING OFFIC LODGEMENT Monday 11 Apr 2011 BLACKBURN POST SHOP DATE: ➍ . Booking Numb advice which accompanies the booking confirmation advice.VIC GPO BOX 9911 MELBOURNE VIC 3001 3.7 thick 261 bundles Qty in Part Bundle 15 20 17 25 92 91 No. For example: ➊ 10.760 articles Qty 10.015 20 117 25 92 15.0 gm Small to 50g 100 articles (700 gm) Small Tray (in ULD) 25. Booking Number: U0000629 Eastern Suburbs Animal Hospital Inc 16 Whitmont Street NUNAWADING VIC 3131 ARTICLE DIMENSIONS .2 sorting articles Unaddressed Mail needs to be sorted to the delivery office level.0 wide 0.Unaddressed Mail lodgement Australia Post Unaddressed Mail CUSTOMER CONTACT CENTRE . Trays ULD ID 17 1 1 1 1 26 PSI 315 315 315 315 315 316 47 261 bundles Qty in Part Bundle 15 20 17 25 92 91 No.015 20 117 25 92 15. Phone: 1300223571 Unaddressed Mail Preparation Advic Delivery office sorting instructions are provided by Australia Post on the mail preparation Eastern Suburbs Animal Hospital Inc.491 Full Qty Bundles 100 0 1 0 0 154 PUBLICATION: Unaddressed Mail Preparation Advice ARTICLE WEIGHT: Issued: 06 Apr 2011 Eastern Suburbs Animal Hospital Inc.491 Full Qty Bundles 100 0 1 0 0 154 PACKING MODE TOTAL QUANTITIES: ARTICLE DIMENSIONS . Trays ULD ID 17 1 1 1 1 26 1 1 1 1 Post Code 3131 1 2 47 trays State VIC VIC VIC VIC VIC VIC 2 ULDs Destination Facility DANDENONG LC DANDENONG LC DANDENONG LC DANDENONG LC Delivery Office PSI 315 315 315 315 NUNAWADING DC NUNAWADING LPO DANDENONG LC 3131 3130 3130 3130 3106 315 316 BLACKBURN POST SHOP LABURNUM LPO BLACKBURN NORTH LPO TEMPLESTOWE DC Page 1 of 1 TEMPLESTOWE DC ➊ ➋ ➌ ➍ 1 1 1 1 1 2 34 .0 w BUNDLE SIZE A COPY OF THIS DOCUMENT MUST BE PRESENTED WITH YOUR MAIL FOR ALL ENQUIRIES PHONE THE BOOKING OFFICE LODGEMENT DATE: LODGEMENT OFFICE: BOOKING NUMBER: DELIVERY PERIOD: PUBLICATION: ARTICLE WEIGHT: ARTICLE TYPE: BUNDLE SIZE PACKING MODE TOTAL QUANTITIES: Post Code 3131 3131 3130 3130 3130 3106 Delivery Office NUNAWADING DC NUNAWADING LPO BLACKBURN POST SHOP LABURNUM LPO BLACKBURN NORTH LPO TEMPLESTOWE DC Monday 11 Apr 2011 NUNAWADING BC U0000629 18 Apr 2011 .PER 155.21 Apr 2011 mailing agent 7.PER BUNDLE (mm): 155.21 Apr 2011 mailing agent 7.0 long ARTICLE TYPE: 125.VIC GPO BOX 9911 MELBOURNE VIC 3001 Phone: 1300223571 18 Apr 2011 . BOOKING NUMBER: DELIVERY PERIOD: ABN 28 864 970 579 LODGEMENT OFFICE: NUNAWADING BC U0000629 Australia Post Unaddressed Mail CUSTOMER CONTACT CENTRE . and so on.0 long 125. Example sorting breakdown Eastern Suburbs Animal Hospital Inc 16 Whitmont below In the sample mail preparation advice shownStreet the articles would need to be NUNAWADING VIC 3131 sorted for each of the nominated delivery offices.0 gm Small to 50g 100 articles (700 gm) Small Tray (in ULD) 25.

3. The mail preparation advice will list the number of: • full bundles of 50 or 100 articles • part bundles – where less than 50 or 100 are needed to complete the full quantity required by that delivery office. Australia Post prefers rubber bands. Place the bundles into letter trays as follows: Size category Small Tray use In small letter trays The maximum acceptable weight for a small tray is 9.3. 3.2 Letter trays Obtain letter trays at no cost from your nominated lodgement office. 3. The mail preparation advice will confirm the required quantity of articles per bundle.5kg (including the weight of the tray).Unaddressed Mail lodgement 3. you may need to make smaller bundles. Ensure that you have sufficient time to prepare the mailing as outlined on your booking confirmation pack. Depending on the size of your article. Secure with two vertical bands. POSTAGE PAID AUSTRALIA To The Householder lodgement 35 . Ask your printer to provide you with the articles pre-bundled according to the mail preparation advice.1 Bundling Bundling assists with the distribution and delivery of articles and ensures the safekeeping of the articles during transportation.3 Preparation of letter trays To ensure optimum delivery of Unaddressed Mail articles. prior to the specified lodgement date. you need to prepare and lodge articles correctly.

the Unaddressed Mail service team can print them on your behalf. If you are unable to print your own labels. or too many. as well as affixed to the front bundle within each tray. These should be printed on perforated label card which is available from your lodgement office. These charges are non-refundable.4 tray labels Tray labels must be correctly affixed to each tray. should you vary or cancel your booking. NUNAWADING LPO ALL_3131 Surface LPO NUNAWADING ALL_3131 Surface Eastern Suburbs Animal Hospital 0392222222 VICTORIA T1/12 U1 A14 3 Eastern Suburbs Animal 9112 65013131 12345037495 08/11/2010 Hospital 0392222222 sed Mail U0000537 Delivery Week Commencing Large Tray Unaddres Job Nr T1/12 U1 A14 9112 65013131 123450374953 VIC VIC VICTORIA BLACKBURN ALL_3130 Surface BLACKBURN ALL_3130 Surface sed Mail U0000537 Large Tray Unaddres Job Nr UMCS 1v0 VISA 3v6 9112 65003130 12345037495 4 Eastern Suburbs Animal Hospital 0392222222 T2/12 U1 A133 VIC VIC VICTORIA VICTORIA 08/11/2010 Delivery Week Suburbs Animal Eastern Commencing UMCS 1v0 VISA 3v6 Large Tray Unaddressed Mail U0000537 08/11/2010 Large Tray Unaddressed Mail 08/11/2010 VERMONT STH LPO U0000537 Job Nr Delivery Week Commencing Job Nr Delivery Week Commencing FOREST HILL RP ALL_3133 Surface ALL_3131 Surface FOREST HILL RP VERMONT STH LPO Eastern Suburbs Animal Hospital 0392222222 Eastern Suburbs Animal ALL_3131 Surface Hospital 0392222222 ALL_3133 Surface T4/12 U1 A43 9112 65003130 123450374954 UMCS 1v0 VISA 3v6 sed Mail Large Tray Unaddres UMCS 1v0 VISA 3v6 9112 65033131 12345037495 5 U0000537 Job Nr 9112 65033131 123450374955 T3/12 U1 A72 Eastern Suburbs Animal 08/11/2010 Hospital 0392222222 Delivery Week Commencing T3/12 U1 A72 VIC VIC VICTORIA UMCS 1v0 VISA 3v6 VICTORIA sed Mail Large Tray Unaddres UMCS 1v0 VISA 3v6 9112 65013133 12345037495 6 U0000537 Job Nr VIC VIC VICTORIA Hospital 0392222222 T2/12 U1 A133 VICTORIA 08/11/2010 Delivery Week Commencing Eastern Suburbs Animal Job Delivery Week Commencing BRENTFORD SQ LPONr ce ALL_3131 SurfaSQ LPO BRENTFORD Eastern Suburbs Animal ALL_3131 Surface Hospital 0392222222 UMCS 1v0 VISA 3v6 Large Tray Unaddressed Mail U0000537 T5/12 U1 A63 7 Eastern Suburbs0 9112 65023131 12345037495 08/11/201 Animal Hospital 0392222222 sed Mail U0000537 Delivery Week Commencing Large Tray Unaddres Job Nr T5/12 U1 A63 9112 65023131 123450374957 VIC VIC 08/11/2010 VICTORIA Large Tray Unaddressed Mail U0000537 08/11/2010 VERMONT Job Nr Delivery Week Commencing ALL_3133 Surface Eastern Suburbs Animal VERMONT Hospital 0392222222 ALL_3133 Surface T6/12 U1 A61 UMCS 1v0 VISA 3v6 9112 65013133 123450374956 Hospital 0392222222 T4/12 U1 A43 VICTORIA sed Mail U0000537 Large Tray Unaddres Job Nr UMCS 1v0 VISA 3v6 9112 65003133 12345037495 8 VIC VIC VICTORIA VICTORIA 08/11/2010 Delivery Week Commencing Eastern Suburbs Animal UMCS 1v0 VISA 3v6 RANGEVIEW LPO Job Nr ALL_3132 Surface RANGEVIEW LPO UMCS 1v0 VISA 3v6 Large Tray Unaddressed Mail U0000537 Delivery Week Commencing Eastern Suburbs Animal Hospital 0392222222 VICTORIA T7/12 U1 A24 9 Eastern Suburbs Animal 9112 65023132 12345037495 08/11/2010 0392222222 sed Mail U0000537 Hospital Week Commencing Delivery Large Tray Unaddres Job Nr T7/12 U1 A24 9112 65023132 123450374959 ALL_3132 Surface VIC VIC 08/11/2010 VICTORIA Large Tray Unaddressed Mail U0000537 08/11/2010 MITCHAM NTH LPO Job Nr Delivery Week Commencing ALL_3132 Surface MITCHAM NTH LPO Eastern Suburbs Animal Hospital 0392222222 U1 A30 ALL_3132 Surface T8/12 9112 65003133 123450374958 UMCS 1v0 VISA 3v6 Hospital 0392222222 T6/12 U1 A61 sed Mail Large Tray Unaddres UMCS 1v0 VISA 3v6 9112 65013132 12345037496 0 U0000537 Job Nr VIC VIC VICTORIA VICTORIA 08/11/2010 9112 65013132 123450374960 Job Nr Delivery Week Commencing Eastern Suburbs Animal Hospital 0392222222 T8/12 U1 A30 UMCS 1v0 VISA 3v6 Large Tray Unaddressed Mail U0000537 Job Nr 08/11/2010 Delivery Week Commencing Large Tray Unaddressed Mail U0000537 UMCS 1v0 VISA 3v6 08/11/2010 Delivery Week Commencing UMCS 1v0 VISA 3v6 36 .Unaddressed Mail lodgement Size category Large Tray use In large letter trays To facilitate ease of handling we recommend that large letter trays should not be filled above the handle holes. Additional charges will apply. In this case. 3. If the number of articles per tray appears too few. Pre-populated labels will be provided in your booking confirmation pack in PDF format. Th e Th e H ou se ho l de r PO AU PAST AG ST ID E RA LIA The maximum acceptable weight for a large tray is 16kg (including the weight of the tray). please contact the Unaddressed Mail service team. it probably means the dimensions of your article have not been correctly advised.

au/traylabels. the labels provided in your booking confirmation pack will be supplied as a label print file (. ➌ The organisation that is being promoted (not the mailing agent or printer if one is being used) and their contact number.2 Labelling software › lodgement For large volume mailers. If you or your mailing agent uses Print on Demand software.4. ➍ The tray number. Specifications may be obtained by contacting the Technical Support Centre on 03 9106 8098 or by downloading documentation from the Australia Post website at auspost. Third party software must be approved by Australia Post prior to use. ULD number and the number of articles.4. ➋ The postcode for the delivery office.lpf). These labels must conform to specifications. ➏ The date (usually a Monday) that the delivery is going to start. Print on Demand Systems are available either free of charge from Australia Post (VISA Labelling) or may be purchased from third party suppliers. In the example shown this is tray number 1 of 12 trays for ULD number 1 and contains 14 articles. ➎ The booking number that uniquely identifies your booking. 37 .1 Label information ➊ The delivery office name. – — ˜ ™ š 3.com. which are subject to periodic review.Unaddressed Mail lodgement 3. Australia Post recommends the use of Print On Demand Labelling Systems for preparing lodgements.

se ho l de r Th e Th e H ou P O A P ST U A A S I G T D E R A L IA Also place a printed label underneath the bands of the front bundle within each tray.3 How to affix tray labels to letter trays and bundles Label pockets are affixed to all letter trays. This label stock is heat sensitive.4. 3. POSTAGE PAID AUSTRALIA The The Householder 38 . and is suitable for use only in direct thermal label printers. Remove any old tray labels on trays prior to lodgement. Place a printed tray label in the label pocket with the printed side visible.Unaddressed Mail lodgement ▼ Example label produced using the Visa labelling system Blank label stock is also provided free of charge by Australia Post.

All information contained on this document is to the best of my knowledge true and correct.0 gm Small to 50g 100 articles (700 gm) Small Tray (in ULD) 25. Call 13 13 18 to contact us. NUNAWADING BC Publication Name Nov 2.5. 2.LODGEMENT DOCUMENT Privacy Notice Office of Lodgement Date of Lodgement ➊ ➋ Australia Post Unaddressed Mail CUSTOMER CONTACT CENTRE .auspost.7 thick Postcode Contact Name Telephone Number Name (Block capitals please) ARTICLE TYPE: BUNDLE SIZE PACKING MODE E-Mail Fax Number Australia Post Use Only Received By Unaddressed Mail (U16) Article Weight (g) Article Size (Small/Large) TOTAL QUANTITIES: Time Post Code 3131 3131 3130 3130 3130 3106 Delivery Office NUNAWADING DC NUNAWADING LPO BLACKBURN POST SHOP LABURNUM LPO BLACKBURN NORTH LPO TEMPLESTOWE DC 261 bundles Qty in Part Bundle 15 20 17 25 92 91 No.Customer Copy Page 1 of 1 lodgement 3. Sign the declaration of this pre-populated form. Note that this date has been selected to ensure that your lodgement can be processed and transported to the delivery office in time to meet the delivery standard. (a) these articles have been prepared and are lodged in accordance with Australia Post's Terms and Conditions.5 lodgement of articles 3. as shown on your booking confirmation advice. 3.21 Apr 2011 mailing agent 7.491 Full Qty Bundles 100 0 1 0 0 154 (if not customer) Signature Address Date ARTICLE DIMENSIONS .au Mailing Agent's Details Name (Block capitals please) 0392212222 A COPY OF THIS DOCUMENT MUST BE PRESENTED WITH YOUR MAIL FOR ALL ENQUIRIES PHONE THE BOOKING OFFICE LODGEMENT DATE: LODGEMENT OFFICE: BOOKING NUMBER: DELIVERY PERIOD: PUBLICATION: ARTICLE WEIGHT: Monday 11 Apr 2011 NUNAWADING BC U0000629 18 Apr 2011 . 4. 39 .0 long 125.Unaddressed Mail lodgement 3.5. I acknowledge that Australia Post will have accepted this lodgement only when this document is correctly receipted and stamped.015 20 117 25 92 15. UNADDRESSED MAIL .1 Lodgement documents Each lodgement must be supported with: ➊ the Unaddressed Mail lodgement document. contact the Unaddressed Mail service team a minimum of three weeks prior to the lodgement date. and 6. and consequently the delivery office.com. I am the customer and/or authorised agent of the customer.5. and at the nominated lodgement office. 3.VIC GPO BOX 9911 MELBOURNE VIC 3001 Phone: 1300223571 ABN 28 864 970 579 ➌ Your personal information is collected only to enable us to provide you with the products/services you wish us to provide.2 Confirming your lodgement office The “Lodgement Office(s)” appears on the first page of the booking confirmation advice.Australia Post Duplicate . 2010 Fundraiser Australia Post Charge Account Number Contract Number (if applicable) Unaddressed Mail Preparation Advice Eastern Suburbs Animal Hospital Inc. (b) are not postage prepaid envelopes. ➋ a copy of the Unaddressed Mail preparation advice ➌ a sample of your Unaddressed Mail article. and 5. Booking Number: U0000629 Issued: 06 Apr 2011 Eastern Suburbs Animal Hospital Inc 16 Whitmont Street NUNAWADING VIC 3131 Bill-To Customer's Details Name Booking Number Eastern Suburbs Animal Hospital Address U0000537 Declaration Postcode 16 Whitmont Street NUNAWADING VIC Contact Name 3131 I hereby declare that: 1. mail preparation advice and lodgement document.760 articles Qty 10. as shown on your booking confirmation advice.707 0 30. These articles: (a) are not addressed to specified persons.umcsuat06@ npe. Lodgement is usually required five business days prior to the Monday of the nominated delivery week for same state deliveries and seven business days prior for other state deliveries.0 wide 0.3 Lodging on the nominated date It is crucial that the articles are lodged on the nominated date. If your delivery requirements. Telephone Number Joe Jackson E-Mail 0392222222 Fax Number umcsuat06. I have read and agree to the Unaddressed Mail Service Terms and Conditions. Trays ULD ID 17 1 1 1 1 26 1 1 1 1 1 2 PSI 315 315 315 315 315 316 47 trays State VIC VIC VIC VIC VIC VIC 2 ULDs Destination Facility DANDENONG LC DANDENONG LC DANDENONG LC DANDENONG LC DANDENONG LC TEMPLESTOWE DC Mailing Details Product: Booking Number FAP220/221/225 Number U0000537 Destination (Same/Other) 2 Delivery Type Regular (R) Premium (P) Select (S) Premium Select (T) Large Quantity Same 0 0 30. You may request access to your personal information while it is stored by us and we will assess your request in accordance with the law. change. We will give you reasons where we deny access. The products/services may not be provided without this information.707 Signature of Officer Date Date Stamp Additional Charges (U55) Label Printing (LP) Late Booking (LB) Variation Fee (V) Late Lodgement (LL) Other (O) Quantity Original .PER BUNDLE (mm): 155. (b) these articles do not contain any prohibited or dangerous material.

subject to availability and in instances where large mail volumes are to be lodged.6 Use of pallets Where pallets are used to transport articles to the lodgement office.4 Late lodgement or failure to lodge Failure by you to lodge at the nominated office. ULDs remain the property of Australia Post and all other rules and regulations pertaining to the use of the ULD are applicable.165mm) and total load must weigh less than 600kg. it is imperative that you contact the Unaddressed Mail service team to discuss the situation as soon as possible.Unaddressed Mail lodgement 3. 3. as outlined on the Unaddressed Mail booking confirmation advice will mean that Australia Post is unable to deliver the articles within the agreed time.165mm x 1. In order to maximise transportation efficiency and ULD utilisation. for any reason. and on the nominated day. 40 . mailers should ensure that each ULD is used as efficiently as possible. Contact your lodgement facility for further information.5. Pallets can only be used to transport articles to mail centres. Be aware that ULDs will often exceed the maximum weight limit before they are completely full. This means that 500kg is available for the contents. Australia Post does not accept responsibility for the pallets and will not accept any transfer of hiring charges. see section 4 – Large Volume Lodgements. The maximum weight for a loaded ULD is 600kg (including the weight of the ULD which weigh around 100kg). the dimensions of these pallets should conform with the Australian standards (1. They can be obtained from Australia Post.5. Australia Post reserves the right to charge for any ULD that you damage or do not return.5. If you are unable to lodge on time or as planned. 3. If you are lodging more than one ULD. In the event that late lodgement cannot be avoided additional costs will be incurred and delivery dates will need to be moved.5 Lodgement in ULDs Steel cage containers known as Unit Loading Devices (ULDs) are used by Australia Post to transport mail articles within our network.

lodgement 41 . ☑ Inclusion of the signed lodgement document. ☑ Ensuring that the lodgement is made on the nominated date. ☑ Lodgement of articles at the nominated lodgement facility.6 summary checklist Lodgement of Unaddressed Mail articles involves: ☑ Bundling the articles. ☑ Printing and affixing tray labels to each letter tray and to the front bundle within each tray.Unaddressed Mail lodgement 3. mail preparation advice and a sample article with the lodgement. usually into lots of 50 or 100.

1 large volume lodgements overview Large volume lodgements apply to Unaddressed Mail when more than one Unit Loading Device (ULD) is required. The diagram below illustrates the steps to lodge large volumes of Unaddressed Mail. 1 2 Arrange the letter trays into the ULDs Print and affix Uld labels for each ULD 4. Each requirement is covered in detail throughout the section.5 – Lodgement in ULDs 42 .4  See section 3.5.3 4.4 Large volume lodgements lArge volUMe lodgeMents 4.

The mail preparation advice provides you with data summarised to: ➊ delivery office ➋ PSI ➌ destination facility (mail centre).2 Uld sorting When Unaddressed Mail is organised by delivery office. Each letter tray within a ULD is to consist of articles for a single delivery office and should be presented according to the instructions in section 3 – Unaddressed Mail lodgement. – — ˜ Unaddressed Mail Preparation Advice Eastern Suburbs Animal Hospital Inc.Large volume lodgements 4.015 20 117 25 92 15. Booking Number: U0000629 Post Code 3131 3131 3130 3130 3130 3106 Delivery Office NUNAWADING DC NUNAWADING LPO BLACKBURN POST SHOP LABURNUM LPO BLACKBURN NORTH LPO TEMPLESTOWE DC Qty 10. Trays ULD ID 17 1 1 1 1 26 1 1 1 1 1 2 PSI 315 315 315 315 315 316 State VIC VIC VIC VIC VIC VIC Destination Facility DANDENONG LC DANDENONG LC DANDENONG LC DANDENONG LC DANDENONG LC TEMPLESTOWE DC large volume 43 . sort division and mail centre.491 Full Qty Bundles 100 0 1 0 0 154 Qty in Part Bundle 15 20 17 25 92 91 No. it can be processed more quickly. The mail preparation advice provides packing information that ensures that the highest level of sorting is achieved for each lodgement.

Large Option 1 • Prepare large letter trays.3 Arranging articles into Ulds Articles can be arranged in ULDs in a number of ways. with the tray label attached. depending on article sizes.1 Brick stacking Brick stacking is a term that describes how the articles are positioned into the ULD.3.Large volume lodgements 4. Large size category articles can be securely bundled and placed.3.1) • Bundle articles securely. 4. Fit letter tray lids or sleeves. • Stack the trays in the ULD with the tray labels facing outwards. and will include documentation that explains the required presentation standards. • Brick stack the bundles in the ULD. “brick stacked” directly in ULDs. • Stack the trays in the ULD with the tray labels facing outwards. Fit letter tray lids or sleeves. with the tray label attached. It involves stacking the bundles in an overlapping fashion. with the tray label attached. Option 2 (with prior approval – see section 4. Size category Small How to arrange articles in ULDs • Prepare small letter trays. The mail preparation advice in your booking confirmation pack will advise when brick stacking is the most efficient packing method. 44 .

but if JKL Stores lodged the articles themselves. then their name would appear. ➍ Mail type – Identifies that the ULD contains Unaddressed Mail so that it can be processed in the correct manner. For example if DEF Mailing House lodged brochures for JKL Stores then “DEF Mailing House” would be shown on the label. ULD labels contain the following information: ➊ Lodged by – The name of the organisation that actually lodged the articles with Australia Post. 45 large volume . ➏ ULD identifier – Identifies the ULD within the group of ULDs in the lodgement. ➌ Lodgement date – It is critical that large lodgements of Unaddressed Mail are lodged on the nominated date. arrange letter trays for a particular PSI region to form complete layers. Separator between layers for each delivery office When preparing ULDs for a mail centre. a label needs to be attached to the ULD. Separate these PSI region layers from the rest of the ULD using an approved separator such as cardboard. arrange letter trays for a particular delivery office to form complete layers.3. 4. ➎ Delivery week commencing – Monday of the week in which delivery is scheduled to commence. Separate these delivery office layers from the rest of the ULD using an approved separator such as cardboard. ➋ Office of lodgement – The name of the office where all the ULDs must be lodged.Large volume lodgements 4. Australia Post provides a file of pre-populated ULD labels for your lodgement to ensure efficient processing.4 Unaddressed Mail Uld labels Once stacking of the ULD is complete.2 Separation of layers When preparing ULDs for a PSI region.

Gross weight – The gross weight of the ULD (including the ULD itself). If you do not have suitable weighing equipment available then you should make an estimate that includes the weight of the ULD (approx. ➓ Destination – The mail centre responsible for the PSI sort division(s) contained within the ULD. the letter trays and the articles themselves. Lodged By: Eastern Suburbs Animal Hospital NUNAWADING BC Tuesday 02 Nov 2010 – — ˜ ™ š › œ Office of Lodgement: Lodgement Date: Unaddressed Mail Service Delivery Week Commencing: ULD Identifier: 08 November 2010 1 of 8 315 Sorting Divisions: Booking Number: U0000537 All for VIC Destination: DANDENONG LETTERS CENTRE BULK  ž Ÿ Gross ULD Weight: UMCS 1v0 VISA 3v6 312 kg (est) 46 . ➑ Booking number – The unique reference number as shown on the booking confirmation advice. ➒ State – The destination state for the ULD. In this case all the trays are being sent to VIC. it is the Dandenong Letters Centre Bulk.Large volume lodgements ➐ PSI number – The PSI sort division(s) contained within the ULD. For the label shown. 100kg). Estimated weights should be identified with the word “(est)” written directly after the weight (as shown).

2.2. “Community notices” means articles lodged pursuant to this agreement by or under the authority of.2 all Australia Post Instructions and Procedures concerning the making of an application to use the special service have been fully complied with.1 where a word or phrase is given a particular meaning. “Cancellation or Variation Policy” means Australia Post’s policy governing the cancellation or variation of Unaddressed Mail orders and lodgements.2. “Agreement” means an agreement for the supply of the UM Service made between Australia Post and a Customer or Mailing Agent pursuant to clause 1. the Australia Post Terms and Conditions apply.2. These special service terms and conditions apply when: 1.5 Unaddressed Mail service Terms and Conditions UnAddressed MAil serviCe terMs And Conditions 1 1.8 1 The Australia Post Terms and Conditions are available for perusal at Australia Post retail outlets and on Australia Post’s website at auspost.com. premium. all words and phrases used in this agreement shall have the same meaning if any.2. religious or educational institutions. and 1. set out in the Instructions and Procedures and updated from time to time. political organisations.2 words importing a gender include any other gender. and includes “Mailing Agent” where applicable.1 1.2. interpretation Except as where expressly defined. given to them in The Australian Postal Corporation Act 1989 and in the Australia Post Terms and Conditions provided.2 introduction These special service terms and conditions are supplementary to the Australia Post Terms and Conditions1 and to the extent that any aspect of this special service is not expressly included herein. State or Federal government or their agencies.1 a Customer or a Mailing Agent makes an application to use the special service in a manner (including through any online application process) prescribed by Australia Post for that purpose. “Customer” means the owner or generator of the articles which are to be lodged and delivered through the UM Service. “Actual points” means the number of delivery points of any type which are actually available for delivery in a designated delivery area at the time of delivery pursuant to this agreement.4 2. 2 2. In these terms and conditions unless the contrary intention appears: 2. 1.3 2.2.5 2. other parts of speech and grammatical forms of that word or phrase have a corresponding meaning.au 47 .3 Australia Post accepts the application.2. that where there is any inconsistency.7 2.2.4 the Customer or Mailing Agent pays or agrees to pay the fee. the meaning shall be as defined in this agreement to the extent of that inconsistency.1 2. charge. local. however. 1. or charitable bodies (including benevolent and welfare societies). “Article” means an unaddressed article or mail piece covered by this agreement.3 words in the singular number include the plural and words in the plural number include the singular.2 2.6 2. rate or price charged by Australia Post for the special service. and 2.

and the Customer must comply with all Service Instructions and Procedures at all times when applying for. A sample of an Article may be required before the distribution is approved. Articles may be lodged enveloped. Further.4 3. which will be made available to a Customer before any application to use the Service is made by a Customer.6 48 . the standard requirement is that all Articles lodged for delivery through the UM Service pursuant to this Agreement must not be larger than 360mm x 260mm. the Customer must supply accurate information concerning such matters as the Customer’s personal and payment information. “Materials” has the meaning set out in clause 3.8.11 2. Any UM Service Instructions and Procedures (which may be contained within a UM Service guide) will form a part of this Agreement. “Mailing Agent” means any person or company entering into this agreement and seeking lodgement and delivery through the UM Service of articles which are owned or generated by a third party. and using. the UM Service. user guides. Apart from the Reply Paid service. Conditions of service Australia Post may publish Service Instructions and Procedures for the UM Service. to register and make bookings online. allows Customers who wish to use the UM Service. no other special Australia Post service may be used in conjunction with the UM Service. then it must be folded flat prior to lodgement to a maximum width of 125mm (any number of folds is acceptable) and a maximum thickness of 20mm. unless Australia Post has consented to such use in writing.2 3. “UM Service” means the Unaddressed Mail Service which is special service for delivery of unaddressed letters to delivery points within a specified geographic area. All articles in a booking must be identical in size and mass.14 3 3.1 “Instructions and Procedures” means all of Australia Post’s information.9 2.5 3. “Online Service” means the Unaddressed Mail Booking System which amongst other things. If an unwrapped article measures more than 360mm x 260mm when flat and unopened. 3. except in accordance with the Australia Post Terms and Conditions. No explosive substances or prescribed or dangerous or deleterious substances may be lodged in or with Articles. wrapped or unwrapped. manuals. Without limitation.12 2.3 3. “lodgement” means the lodgement of Articles made by a Customer for delivery through the UM Service. bulletins.Unaddressed Mail service Terms and Conditions 2. the Customer must supply full and accurate information to Australia Post whenever requested to do so. Unless Australia Post agrees in writing to vary this clause. and other directions and instructions (however published or displayed) to Unaddressed Mail users for use of the Unaddressed Mail Service.10 2.13 2. and in respect of all lodgment and delivery information.

company. information. to the extent permitted by law.8 Australia Post will provide the Customer with data. the Customer is solely responsible for maintaining the secrecy and security of any username and password and the Customer shall notify Australia Post immediately if it has reason to suspect the unauthorised use or access of the Online Service.7 49 . 3. the owners of the Materials disclaim all responsibility and all liability (including without limitation. if it believes that it is appropriate to do so under this clause. Provided Australia Post acts reasonably. Delivery point numbers may change without notice. The Materials remain the property of Australia Post and must not be used for purposes other than to prepare and submit the lodgement. No licence is granted in respect of those intellectual property rights. documents and other materials. 3.11 Where the Customer has been provided with a username and password to make a booking or use the Online Service. 3. Australia Post also reserves the right to decline to offer the UM Service. a Customer has no claim against Australia Post in respect of any refusal to supply the UM Service based upon the provisions of this clause. or to cancel or suspend the operation of the UM Service after acceptance. liability in negligence) for all expenses. the Customer must ensure that all Customer personnel (including any employees or contractors of the Customer) are aware of and comply with these terms and conditions. or may contain. necessary to prepare and submit the lodgement.12 Where the Customer is a partnership. completeness or suitability for any particular purpose and. Australia Post reserves the right to examine a sample of an Article before proceeding to formal acceptance of a UM Service agreement or effecting delivery. 3. reliability. Any Article which contains text or images which (in Australia Post’s reasonable opinion) does not meet current community standards or expectations.9 The technology and processes used in the production of the Materials supplied by Australia Post are the subject of intellectual property rights owned by Australia Post or by third parties. Territory and Commonwealth Governments of Australia) do not make any representations or warranties about its accuracy.Unaddressed Mail service Terms and Conditions All text and images in Articles must meet acceptable community standards of reasonableness. incorporated or unincorporated association or institution. honesty and decency. Mailing Agent or other parties. losses. or which contains. damages (including indirect or consequential damages) and costs which might be incurred as a result of the Materials being inaccurate or incomplete in any way and for any reason.10 While every care is taken to ensure the accuracy of the Materials the owners of the Materials (including the State. Use of the Materials must not in any way infringe the intellectual property rights of any person and must not be used for other purposes including commercial exploitation by the Customer. material which is defamatory or offensive. The Materials must not be used for any purposes other than those identified in these terms and conditions or given to other persons. may be refused by Australia Post. 3. or which may cause offence to a reasonable person. including maps (“Materials”). 3.

and 4.2 lodgement Australia Post is deemed to have accepted the lodgement only when: 4. and the UM Service transaction.2 If any lodgement is delivered by a Customer either late.1.2 that the articles do not contain anything which is defamatory or offensive. 5 5. the Customer on demand.1.1. both State and Federal.1 that it has fully complied with all laws and Regulations. or alternatively if it appears that additional tasks are – by reason of the Customers failure to fully comply with this agreement and / or the UM Service Instructions and Procedures – required to be implemented by Australia Post before lodgement and delivery can be completed. or at a place different to that specified and agreed in the UM Service booking. the additional costs incurred by Australia Post may be claimed from. relating to the content and presentation of advertising material contained in the articles lodged for delivery by Australia Post. and the Mailing Agent (if any) warrants to Australia Post: 6. Customer & Mailing Agent Warranty The Customer. instructions concerning the manner in which lodgements are to be bundled.2. and such late or incorrect lodgement results in additional costs being incurred by Australia Post. Lodgement Irregularities 4. in order to verify the accuracy of any information supplied by the Customer (including any information contained in the mailing statement) or to verify that this agreement and / or the UM Service Instructions and Procedures have been complied with. the Customer on demand.1. If on inspection it becomes apparent that Service Instructions and Procedures have not been fully complied with. Australia Post may at that time decline to provide the Service if it is entitled to do so.3 The Customers instructions. disclosure The Customer (including any Mailing Agent) agrees that Australia Post may disclose the Customer’s (and the Mailing Agent’s) name and address to a person to whom an article has been delivered upon the request of that person. but not limited to.1 6 6.1 50 .2 The information supplied by a Customer (including information contained in the mailing statement) has been verified.6 of these terms have been read and accepted.Unaddressed Mail service Terms and Conditions 4 4. the additional costs incurred by Australia Post in completing additional work may be claimed from.1 All UM Service Instructions and Procedures (particularly. has been processed and payment for the Service has been made. and that the provisions of clause 3.1 4.1. 4. lodged in trays. and are to be paid by. 6. 4. and correctly labelled) have been fully complied with and the mailing statement accompanying a lodgement of articles is correctly receipted and stamped. and are to be paid by.1 Australia Post reserves the right to inspect and verify the contents and presentation of all lodgements either at the time of lodgement and / or thereafter while the lodgement is in the possession of Australia Post.2.

the person lodging the articles may nominate the proportion of the total lodgement that is to be delivered from each office.1. one article shall be delivered to each delivery point. (iii) a prohibition of lodgement of articles for delivery generally. in any manner as Australia Post in its absolute discretion decides. and 7.1 and clause 7. any Mailing Agent entering into this agreement has the full authority of the owner or generator of the articles which are to be lodged and delivered through the UM Service to lodge the Articles for delivery through the UM Service.3 delivery Australia Post shall deliver Unaddressed Mail in the normal course of its business provided always that: 7.1 delivery of articles shall be made between Monday to Friday of the nominated delivery week.2 delivery after the first week in December and before the first week of January is not available unless otherwise agreed in writing by Australia Post. and to give the warranties and promises stated herein. or the copyright.3 articles can not be delivered to points displaying stickers or signs bearing the words “no unaddressed advertising material” or other similar request unless they are community notices and their delivery is permitted by law. or in respect of particular areas during a nominated period or periods. and that if the Agreement involves a Mailing Agent. Australia Post shall have the discretion to select the delivery points to be serviced in the designated delivery area and deliver one article to each delivery point selected. Where articles are lodged for delivery from more than one delivery office.3.2.4 articles lodged pursuant to this agreement may be subject to further requirements contained in the UM Service Instructions and Procedures published by Australia Post in relation to matters which may include: (i) the sorting and / or arrangement of articles so as to facilitate their delivery.1. and one article has been delivered to each delivery point in the designated delivery area. the excess shall be disposed of either pursuant to any instructions agreed between a Customer and Australia Post or.3. the articles shall be delivered as follows: 7.3 6.2 7. and 7.1 7.3 where the number of articles lodged exceeds the number of actual delivery points in the designated delivery area.2 where the number of articles lodged is less than the number of actual delivery points in the designated delivery area. 7.1 where the number of articles lodged for delivery points in the designated delivery area equals the actual delivery points. trademark or other intellectual property rights of any person. to enter into this Agreement. (iv) fees for early or late lodgements.1.1.1. and for managing and effecting returns of undelivered Articles. if no such agreement on returns of excess articles is in force. 7.3. cancelled or varied delivery orders. (ii) notice periods for use of the UM Service. 51 . 7 7. 7.4 that the content of any advertising does not breach the provisions of any consumer protection legislation. Subject to clause 7.1.Unaddressed Mail service Terms and Conditions 6.

late delivery. express or implied.1 9. any services provided by Australia Post. Payment methods are offered and are available at the discretion of Australia Post. or any damage to reputation which a Customer may allege has arisen as a consequence of any act or omission on the part of Australia Post. early delivery. contamination or evaporation of any article or thing. 9. production.1. be liable for. For avoidance of doubt it is specifically noted and agreed that Australia Post will not. conditions and requirements for payment by designated methods may apply to different ordering channels. or 9. damage. of any Article lodged for processing and delivery through the UM service. whichever is the lesser.2 9. or any failure of delivery of any Article lodged for processing and delivery through the UM service.3.3. equal to the agreed postage payable per item. illness or death of any person. damage. or the actual loss or damage. 9 9. bank cheque. at the option of Australia Post to either: 9. including but not limited to deterioration. or pre-lodgement costs incurred by a Customer in respect of articles to be delivered through the UM Service.3 52 . Australia Post offers the UM Service on a “no liability” basis. credit card. incomplete delivery. the liability of Australia Post for breach of such condition or warranty shall be limited. early delivery.2 payment of the cost of having the service supplied again.1. nor will Australia Post be liable for any claim for lost or reduced profits. that arises in whole or in part from. or accept any liability in respect of. earnings. whether concealed or otherwise. Australia Post expressly disclaims all conditions and warranties. in respect of the UM Service.Unaddressed Mail service Terms and Conditions 8 8. claim or demand which arises from: 9. or any failure of delivery. or 9. and may be described in the Instructions and Procedures. or by charge to a charge account approved by Australia Post for the purpose. including negligence or breach of contract by Australia Post. plus any applicable additional fee or surcharge) are as set and published by Australia Post from time to time.3 the consequences or result of any mis-delivery.1 rates and Charges Service charges (generally an amount for each of the articles in the lodgement. Where the law precludes such exclusion and implies certain conditions and warranties into this agreement. Payments of service charges and fees may be made by cash. the payment or reimbursement of any printing. servants or agents. its employees. damage to property. at any time. Or from any other circumstance however caused and whether direct or consequential.2 the injury. or in connection with. The Customer acknowledges that Australia Post is not liable for any loss.1.3. limitation of liability release and indemnity Except as may apply by reason of clause 9. claim or demand which arises from the provision of the UM service.1 supplying the service again.1 Any mis-delivery. and particular limitations. late delivery. including any loss. To the extent permissible by law. incomplete delivery.

strikes. (ii) left at or sent by post addressed to the Customer at its last known or usual place of address. fuel or utilities.1 Australia Post shall not be in default under the terms of this agreement nor liable for failure to observe or perform in accordance with any provision of this agreement for any reason or cause which could not with reasonable diligence be controlled or prevented by it. insurrection. severance 12 12. as in force at the time the cancellation or variation is accepted. Merger 11 11. civil commotion. inability to obtain sufficient labour. and to Australia Post if sent by post to the appropriate State Administration at its current address. riot. as the case may be) either: (i) seeks to cancel or vary the booking prior to lodgement. power shortages or power failure. 10 force Majeure 10. During the period of an incident or incidents of “Force Majeure” this agreement shall be suspended and delivery will recommence after the incident or incidents of “Force Majeure” end.Unaddressed Mail service Terms and Conditions 9. Where a UM Service booking has been made and accepted. this agreement shall be interpreted and enforced as if the invalid provision was not contained in this agreement. tempest.1 Australia Post may vary or waive the terms and conditions of this agreement provided that such variation or waiver is communicated to the Customer in writing and with reasonable notice.1 All the rights. including without limitation. and the Customer (or Mailing Agent. and provided it is operationally feasible for Australia Post to do so – the Customer’s cancellation or variation request may be accepted by Australia Post. labour or industrial disputes. raw materials. immunities and limitations of liability in this Agreement shall continue to have their full force and effect in all circumstances notwithstanding any breach of contract or of any conditions hereof by Australia Post. 53 .4 Cancellations and Refunds. storm. Then – provided the Customer is not otherwise in breach of any obligations imposed upon the Customer by this agreement or by the Instructions and Procedures. or (ii) after lodgement of articles seeks to cancel the Agreement in its entirety.1 Any notice required to be served by or under these terms and conditions shall be sufficiently given to the Customer if (i) sent by email to an email address supplied by a Customer to Australia Post in connection with any application to use the UM Service. 13 variation 13. and the Customer (or Mailing Agent) may have entitlement to reimbursement of all or a part of the Service fee on the terms and conditions of Australia Post’s UM Service Cancellation or Variation Policy. acts of Governments or flood. war.1 All the terms and conditions of this agreement shall be severable and no provision shall be affected by the invalidity of any other provision except to the extent that such invalidity also renders such other provisions invalid and in the event of the invalidity of any provisions. lock-outs. acts of God. 14 notice 14.

Unaddressed Mail service Terms and Conditions 15 law 15. the laws in force in the State of Victoria and the courts and registries of courts in that State shall have jurisdiction in the event of a dispute.1 This agreement is governed by. 17 Whole of Agreement 17.1 this agreement contains the whole of the agreement between the parties in relation to the special service and any representation or warranty made by either party prior to entering into this Agreement shall have no force or effect unless otherwise stated herein.1 and 3.1 This agreement shall not constitute or imply any agreement between Australia Post and the Customer (or any undertaking or obligation whatsoever on the part of Australia Post) with respect of the carriage of any postal article. and shall be construed in accordance with. Conditions of Carriage 16 16. 54 .1 Subject to clauses 1. The Australian Postal Corporation Act 1989. the Regulations and the Australia Post Terms and Conditions and other written instructions published by Australia Post shall apply to the carriage of articles issued pursuant to the service except to the extent that they are inconsistent with this agreement.

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ISO 14001 Environmental Accreditation) 8839120 Apr 2011 ABN 28 864 970 579 . Approved by General Manager Product and Business Development . Up to date information may be obtained from any Australia Post retail outlet. It is intended for the guidance of customers in preparing and lodging articles within Australia for carriage by Australia Post. postal charges and other conditions are subject to revision from time to time and services may be modified.Unaddressed Mail service guide – April 2011 This guide presents the Unaddressed Mail service and explains its conditions of use.Postal Services. Text pages printed on Precision Laser (Australian Made. Although correct at the date of publication. added to or withdrawn.