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Domino console is inundated with the entry "Process C:\Program Files\Symantec\Backup Exec\RAWS\belnapi.exe has terminated abnormally"
Article ID: TECH58676 | Created: 2010-01-11 | Updated: 2011-11-23 Technical Solution for Backup Exec Agent for Microsoft SharePoint 12.0, Backup Exec Agent for Microsoft SharePoint 11d(11.0), Backup Exec 12.0, Backup Exec 11d (11.0), Backup Exec 2010, Backup Exec Agent for Microsoft SharePoint 2010

Problem

Domino console is inundated with the entry "Process C:\Program Files\Symantec\Backup Exec\RAWS\belnapi.exe has terminated abnormally"

Error

Process C:\Program Files\Symantec\Backup Exec\RAWS\belnapi.exe has terminated abnormally

Cause
The above entries in Lotus Domino Console are not harmful and do not affect backups/restores. The default settings listed in the solution below allow for faster, more accurate scanning of the Domino Databases and in some cases with a very active Domino Server, large numbers of databases, or large sized databases, these settings need to be turned off to prevent errors from occurring.

Solution
To prevent these entries from appearing in the console follow the steps below: 1. Open the Registry Editor (Click Start > Run > type regedit) on the Domino Server. Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes. 2. Browse to the following path: HKLM\Software\Symantec\Backup Exec for Windows\Backup Exec\Engine\Domino

http://www.symantec.com/business/support/index?page=content&pmv=print&impressions... 3/29/2012

5.Error occurred while connecting to BEWS Remote Agent • TECH64574 Backup of the Lotus Domino 6.x or later using Symantec Backup Exec 12.com/business/support/index?page=content&pmv=print&impressions.symantec.0 and later fails with the Final Error 0xe00084b8 and "Database NSF Files in Use -Skipped" is reported in the Job Log. Change the "Enable Notes Database Filtering" and "Enable Change Journal" DWORD values to 0. Legacy ID 301510 Article URL http://www.Page 2 of 2 3. Related Articles • TECH59355 Lotus Notes backup hangs or fails .. Reboot the Domino Server.com/docs/TECH58676 Terms of use for this information are found in Legal Notices ©1995 .symantec. Exit out of the Registry Editor console.2008 Symantec Corporation http://www. 3/29/2012 .. 4.