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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
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Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. 24 19.com Page 4 of 107 Get the MTL Experience! . 27. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. Anecdotage 15 10. Customer Service Training 29 24. 37. 33 28. 16. Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. 26. Accel-Team 11 6. All Business 14 9. Basic Learning Systems Inc 17 12. 20 15. 1000Ventures 7 2. Aimm Consulting 13 8. Action Leadership 12 7. Customer Service Manager 28 23. 12Manage 8 3. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www. Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31. 30. 18 Better Workplace Now 13. Big Dog and Little Dog's Bowl of Biscuits 19 14. 34. 29. Discovery Health Channel 30 25.Manage. 20.managetrainlearn. A Better Workplace 9 4. 35. 36. Click. Be a Better Manager 16 18. 17. Executive Coaching Studio 37 32. 33. 21. Accelerated Learning 10 5.
64. My Name Is Scott Human Links 48 58. 48. 74. 47 42. Click. 75. Human Resources About… 49 44. National School Board Association 63 www. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success. 46. 54. 71 66.com Page 5 of 107 .managetrainlearn. 60. 79. 71. 70. 61. 78. 68. Institute of Silly and Meaningless Sayings 50 45. 53. 55. 41. 72. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 73. 50. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. 76. 62.Manage. 69. 64 59. 47. Learn! 2010 38. 67. 77. 70 65. 63. 56. 54 49. 51. 39. 52. 45 40.
92. 85.com Page 6 of 107 Get the MTL Experience! . 91. 82. The Improvement Encyclopedia 89 84. 99. Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. 81. 100. 96. Click.managetrainlearn. 89. Value-Based Management 100 95. 98. Learn! 2010 80. 93.Manage. 97. 92 87. 90. 88. Test Café 86 The Change Agent 87 The Leadership Hub 88 83. 86. The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94.
1000ventures. 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”. In fact. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”.managetrainlearn. It reminded me of an interactive mind map. Don‟t ask me what‟s here because the answer is. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do.com Page 7 of 107 Get the MTL Experience! . Click.Manage.com Email Address: email@example.com. Everything.com. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas.com www. And lots of fascinating original stuff too. It links to two of his other sites at www.com and www. It‟s sure to brighten up your day. The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in. Learn! 2010 1. connections and advice Site Home Address: http://www.
Learn! 2010 2. the chances are the number is much higher by now. Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links. Chinese. In addition to the dictionary.com Email Address: info@12manage. there‟s also a management news section giving links to all the latest management gossip.com www.12manage. It‟s like an internet in an internet just for managers. a list of courses being run (to which you can add your own). models and theory. At first. When I last looked there were over 1500 easy-to-access entries. Site Home Address: http://www.Manage. This site is a formidable resource. Click. Since you can add your own entries to the dictionary.managetrainlearn. and a forum. Japanese.com Page 8 of 107 Get the MTL Experience! . At its core is an A to Z dictionary of management methods. I thought it was because you can translate any page into any one of 12 languages (including Arabic. and Korean). Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality. 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”.
Then there are toolkit. describe_coworkers.com www.html.com Page 9 of 107 Get the MTL Experience! .Manage. Where to start? Well. Click. and tools sections. or trendy. but it is full of great content for anyone interested in making their workplace a better place. (my pick of which is the phrase: “That is so not going to happen”). It‟s not fancy.html to the site address) massive list of resource references. But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features.abetterworkplace. Daniel lists the things you shouldn‟t say at work. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”. and dysfirmations.managetrainlearn. “Nature‟s Leadership Lessons”. A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin. colourful. and “Measuring the Mirth”.html. Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit. senseless acts of immaturity (eg “Skip rather than walk”). and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”). Site Home Address: http://www.com Email: info@abetterworkplace. tips. Learn! 2010 3.
I know that I am linguistic and so was curious to see whether the test would come out right. Inter-personal. Intra-personal. It did! Summary of Free Resources: learning style profile. (Linguistic. Bodily. Site Home Address: http://www. Click. Accelerated Learning Free Learning Styles Test This is a lovely site.com Email Address: als@acceleratedlearning. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”. The questions are all straightforward.com Page 10 of 107 Get the MTL Experience! . and Naturalistic).acceleratedlearning.Manage. There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed. Visual. Musical.managetrainlearn. Mathematical.com www. Learn! 2010 4.
Click. and coaching. and Interpersonal relations. (For example. There‟s a history of employee productivity that will take you all the way back to the Pyramids. Machine utilization. Site Home Address: http://www. Learn! 2010 5. motivation. plus some well-presented explanations of time management. One thing that‟s a bit different here is a set of Checklists. Then there are detailed features on teambuilding.accel-team.com www. did you know that the base of this huge structure is only 7 inches from being a perfect square?). They include Time utilization. Accel-Team Advancing Employee Productivity There are some nice features on this site.com Page 11 of 107 Get the MTL Experience! .Manage. Space utilization. self-appraisal. Summary of Free Resources: pdf articles on coaching.managetrainlearn. and employee development.com Email Address: sales@accel-team. productivity and team development excellent and well-illustrated modules on teambuilding and motivation.
tenacity. unlike management which involves simply the care and feeding of the organisational elephant. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles. Summary of Free Resources: insightful leadership articles.managetrainlearn. courage. It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance. Here Brent makes the point that. I‟d willingly jump through hoops if he asked me. see every leadership challenge as a way of having people increase their knowledge. “From now on.actionleadership.com www. For me.” I like the concept that management trainers and management training should be kind. Site Home Address: http://www. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. Yes.com Email Address: brent@actionleadership. He goes on. Learn! 2010 6. and leadership abilities. leadership makes the elephant jump.com Page 12 of 107 Get the MTL Experience! . skills. I‟m not too sure exactly why I like his writing. And to cultivate that perspective you need kindness. And that‟s why I think I like Brent Filson.Manage. Click.
Motivation.com Email Address: webmaster@aimmconsult. and Conveying Credibility.com Page 13 of 107 Get the MTL Experience! . Then you score yourself. or “rarely doing” this. The final score will give you a feedback on areas such as Delegation. Learn! 2010 7. There are 14 questions covering areas like “I explore with others different ways to accomplish goals”. You‟re offered some examples of “always doing” this. I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills.aimmconsult.Manage. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter. Click.managetrainlearn.com www. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading. which are great starting points for further self-development. Site Home Address: http://www.
many of the products on the site are only available through purchase. guides and tips.Manage. Click. Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals. There‟s everything you could possibly need to help you run an efficient business. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. And sure enough there it was. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep. All Business Champions of Small Business This is an amazing site for anyone running a small business. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change.managetrainlearn. Site Home Address: http://www. Learn! 2010 8. Of course. There are news reports. There‟s advice on managing every aspect of your business. One in a million.allbusiness.com Email Address: info@allbusiness. And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months.com Page 14 of 107 Get the MTL Experience! . that‟s one million!) articles. blogs. but there is a huge amount of free material.com www. including employment and HR and business plans.
Site Home Address: http://www. Fortunately. and amusing stories.com Page 15 of 107 Get the MTL Experience! . aphorisms. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms. It‟s absolutely crammed with anecdotes. How about this one pulled out at random? It‟s about Japanese businessman. there‟s a useful search button that allows you to fine-tune your search according to a category. Anecdotage Famous People. illustrate a learning point. the database came up with 493 stories.Manage. Funny Stories If you‟re looking for an amusing story to add to a presentation. or just to entertain friends at the pub. Click.com www. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun).anecdotage. name or keyword. then this is the place to visit. He sold over 2 million. When I keyed in “Business”. perhaps more than you‟ll ever need to get to grips with. Now. tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories.managetrainlearn. Learn! 2010 9.com Email Address: editor@anecdotage.
managetrainlearn. It has 15 questions and delivers immediate feedback. Processes. showing how learning a skill related to levels of performance. Seize Opportunities. Click on any of these and you get a selection of links. This website is particularly useful for managers in the UK. Physical Resources. Learn! 2010 10. Click. and Financial Resources. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are.com Email Address: info@beabettermanager. These are: Strategy. In the same way.beabettermanager. the checklists from the spinning wheel all link to the relevant National UK Occupational Standard. People. It provides a list of industry sectors with links to their Skills Council.com Page 16 of 107 Get the MTL Experience! . Be a Better Manager Solve Problems. you can build your own personal collection of checklists. Information.Manage. Lastly. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www. There are also links to local resources around the UK. Click on a link and you get a diagram with individual lists of do‟s and don‟ts. If you register and log in.com www.
you‟ll find out your reading speed. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest. Click.com Page 17 of 107 Get the MTL Experience! .managetrainlearn.Manage.basic-learning. then spare a minute or two for this easy test from Basic Learning Systems Inc. For the record. Note where you got to.htm to the site address) weekly business writing tips. it doesn‟t exactly test your comprehension. Learn! 2010 Basic Learning Systems Inc 11. Do You Know Your Reading Speed? If you want to find out how quick you read.com www. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you. Site Home Address: http://www. I made it to 354. Of course. a business communications company run by Gloria Pincu. and hey presto.com Email Address: gloria@basic-learning. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute.
Click. Learn! 2010 12. to compete.com Email Address: webmail@tomterez.Manage. You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row.managetrainlearn.betterworkplacenow. Imagine its passion for serving customers. Imagine the innovative power of such an organization. Imagine the sense of mission and spirit of fun. This is a card of 25 squares on which is printed a buzzword eg “empower”.com Page 18 of 107 Get the MTL Experience! .” Yea. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged. Tom‟s aim is to create better workplaces. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index. Imagine its ability to attract and retain talent. Where people eagerly use their brainpower. “envision”.html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre. “value-added”. to thrive.com www. Where kindness rules. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website. Where teamwork comes naturally. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards. Site Home Address: http://www.
Click. Summary of Free Resources: a massive resource on performance. But the one feature I remember from years ago when I first came across this site. It‟s a massive resource and a lot of it is original.managetrainlearn. the art and science of leadership. and performance management. Don has a big German shepherd dog and a smaller companion. Amongst the goodies are: current training news. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning. Site Home Address: http://www.com www. By the way. and still look at. in case you‟re wondering about that title. is The History of Training. It‟s the best around.com Page 19 of 107 Get the MTL Experience! . definitions of learning terms.Manage.nwlink.com/~donclark/ Email Address: donclark@nwlink. leadership and knowledge. learning. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13. the learning process. The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning. It‟s still as good as ever.
and friendly gesture. relaxed stance. Learn! 2010 14. Practical Applications. in one tour of this site. Personal Interaction.co. why mobile phone shop staff don‟t use desks.uk Email Address: janem@bodylanguageexpert. There are 7 topic areas: Ask Our Experts. Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content.com Page 20 of 107 Get the MTL Experience! . Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www. Gender Differences. Cue: open smile.managetrainlearn. Click. So. I learnt how to use my body language at job interviews. and The Business World. Parenting Advice. and how to convey sincerity and warmth with my face and gestures.bodylanguageexpert.co. The Basics.Manage.uk www.
brain teasers. quiz. Learn! 2010 15. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles. brain games.com Page 21 of 107 Get the MTL Experience! . A to Z glossary animations free half hour online course. There‟s a weekly brain bender to test your knowledge (which I got wrong!). such as why you conceive a word in one part of your brain and utter it from another. You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long. the thing that always draws me back to this site is its collection of Brain Teasers. and a set of 29 images that dissect the brain as if you were there with a scalpel! But.Manage. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head). Click. Site Home Address: http://brainconnection. to be honest.managetrainlearn. You can play Bumper Cows.com/ Email Address: webmaster@positscience. Sound Sequence or Dunk Tank. illusions. Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain.positscience.com www. Then you can view nicely-designed animations which uncover what goes on in your brain.
multiple intelligence tests training models and much more too numerous to mention. management and business. and not so familiar.businessballs.com www. McGregor and McLelland. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. Where Alan got the time from to produce all this beats me.com Page 22 of 107 Get the MTL Experience! .Manage. a glossary of training terms. appraisal forms. Shall I go on? I‟ve barely scratched the surface. quizzes. and Aesop‟s fables. So just go and enjoy it! Summary of Free Resources: teambuilding activities. time management planners.managetrainlearn. feedback forms. Learn! 2010 16. Click. It has all the familiar. And templates of resignation letters. induction training checklists. this is all free. models like those from Maslow. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story. explaining how to read personality from your handwriting. exercises and icebreakers motivational and amusing posters file tools and materials puzzles. It‟s absolutely huge and covers everything you could ever need on training. But while others charge for a fraction of what‟s here. It even has a graphology test. Site Home Address: http://www. the tree swing cartoons.com Email Address: ac@alanchapman.
business-marketing. Learn! 2010 17. Government.managetrainlearn. Call Centre. and The Deal.com www. It comes from Business Training Media who offer onsite courses and a big catalogue of training materials. Presentations. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine. as well as in categories such as Education.com Page 23 of 107 Get the MTL Experience! . Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. The free professional trade magazines on offer include: Human Resource Executive. Corporate Meetings and Incentives. Internet. Click.Manage. Site Home Address: http://www. and Transportation.com Email Address: info@business-marketing. Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles.
managetrainlearn.businesssimplification. and a set of paperclip templates to keep the campaign fresh in your mind. Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers.com Page 24 of 107 Get the MTL Experience! .au Email Address: firstname.lastname@example.org.Manage. Site Home Address: http://www. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business. This is what David says: “Cost reduction has been a central focus in most businesses for many years now. The only way to deal with it is to focus more effort on simplicity. Click. Learn! 2010 18.” When you register here you get a free toolkit including a meeting planner. Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine.com.au www. a busy manager‟s complexity audit. Yet there is one hidden area of cost which has rarely been addressed: complexity. a Make It Simple poster.
David apologises that his creations are done in his spare time. and explanations. Believe. quality toolbook. creating minds. and business articles. hooked on the thrill of discovery. techniques. You‟re what the web‟s all about. Site Home Address: http://www.com Page 25 of 107 Get the MTL Experience! . second.org Email Address: contactus@changingminds. No need to apologise. David Straker. an engineer who needs to connect theory to practice. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines.Manage. Click. In David‟s own words. improvement encyclopaedia. Changing Minds How We Change What Others Think. principles. The sites include: changing minds.managetrainlearn. They probably account for over 3500 web pages of industrialstrength knowledge. Learn! 2010 19. he is first a learning junkie. and thirdly a teacher who loves to pass on the aha‟s of what he knows. David. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories.changingminds.org www. Feel and Do I am full of admiration for the author of this site.
and Sales/Marketing. Legal. Click.com www. Operations. When I last looked there were over 50. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management. HR.000 downloadable resources. “everything is available to everyone at no charge. ideas and resources. The network now has hundreds of thousands of members from India where it is based to every corner of the world. There are 7 networks – Finance.citehr. As Sidhartha says. Learn! 2010 20. Each is a goldmine of information. use it well!” Summary of Free Resources: massive network of management.Manage. General.managetrainlearn. Citehr Improving Organisations The CiteMan network is one of my favourite resources. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory. Site Home Address: http://www.com/ Email Address: info@citehr. and Jobs.com Page 26 of 107 Get the MTL Experience! .
Click. As you work your way through the topics.com Page 27 of 107 Get the MTL Experience! . Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list.com www. Working with difficult colleagues. You can use it as a standalone coaching tool or as a supplement to working with a live coach.managetrainlearn.com/ Email Address: info@coaching2grow. you can make notes on your thoughts and plans in a Personal Growth Workbook. They range from Feedback to Musts and Shoulds and Enemy No 1. There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change. Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others. Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www.Manage. Managing yourself better.coaching2grow. and Influencing a tough boss. Learn! 2010 21.
and Scorecards. There are tons of great information on this site. Tests.Manage. I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services.com www. reviews. There‟s one of the biggest lists of customer service articles I‟ve seen. What else? Well. that people in Poland are the most satisfied with customer service.com Page 28 of 107 Get the MTL Experience! . In a short visit.com Email Address: info@customerservicemanager. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals. Learn! 2010 22. such as Customer Service Job Descriptions. And a series of useful aids.managetrainlearn. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news. there‟s a great free magazine and technical document subscription service with 16 products offered. Click. and that lengthy waiting times are still the top frustration of customers. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www.customerservicemanager. Surveys.
Site Home Address: http://www. you‟ll find 16 free previews of the videos. perhaps? No.servicetraining. On the link below. and expertly presented by Nancy herself. to the point. who‟s put together a library of video programmes on customer service. Where you come when you‟re sick of customers. and “From Curt to Courteous”.com Page 29 of 107 Get the MTL Experience! . seriously. Customer Service Training Deliver Today. “Five Forbidden Phrases”. Click. Amongst my favourites are: “Exploring the Rudeness Matrix”. Learn! 2010 23. it‟s a smashing site run by Nancy Friedman. See Results Tomorrow This is the Telephone Doctor or Customer Service Training site.managetrainlearn.com Email Address: info@telephonedoctor. Summary of Free Resources: newsletter video previews.Manage.com www. They‟re all hard-hitting.
you can succeed no matter what”. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments. ranging from Your Anger profile. pop over there). Click. partially agree/disagree. or strongly agree. through Communications Skills. "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation).com www. Now off you go! Summary of Free Resources: free personality tests. Here‟s an example of what you‟ll face in one of the set.discovery. here‟s a true feast. (They‟re all taken from the Queendom site.com/tools/assessments.html Email Address: info@discovery. Learn! 2010 24. Procrastination and Type “A” Personality tests. You can get 31 free Basic Personality tests on this site. agree." There are 10 statements with which you strongly disagree.com Page 30 of 107 Get the MTL Experience! . The preamble explains: This test assesses your locus of control orientation and your attribution style. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals. disagree. to Perfectionism. the Locus of Control and Arbitration test. so if you want more of the same.managetrainlearn. Site Home Address: http://health.Manage.
Payroll. You‟ll find links to the Open Office suite of programmes. so a good free course on all things accounting is right up my street.com/moodle/ Email Address: info@dwmbeancounter. Onestep Accounting. As well as viewing this free course. Learn! 2010 25.com Page 31 of 107 Get the MTL Experience! . Site Home Address: http://www. and Merchandise Inventory) as a guest and get the first lessons free. Checkmate Plus.dwmbeancounter. Lazy8 Ledger.Manage. covering stuff like Debits and Credits. I don‟t feel I‟m being talked down to and there‟s no jargon. Click. Big E-Z‟s free trial version. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!).managetrainlearn. There‟s another great free service that Dave offers: links to free business software. and many more. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software. Acemoney Lite. He has a nice friendly. and Financial Statements. The General Ledger and Journals.com www. you can also sign up for Dave‟s other courses (eg Special Journals. There are 7 lessons in the course. Dave Marshall‟s Bookkeeping course fits the bill nicely. reassuring and conversational style.
as in the annual statement to the board. (check out the almost imperceptible presentation techniques that are used).easytraining.Manage. as in the awards presentation or retirement bash. it‟s a great template for a superb presentation. And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script. It‟ll have you smiling to yourself one minute and nodding in agreement the next. It‟s an astonishing testimony to an inspiring leader. or the procedural. (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). (You guessed: I like it!) Just read it.com Email Address: email@example.com www.com Page 32 of 107 Get the MTL Experience! . and it‟s a unique learning experience. And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual. Learn! 2010 Easy Training 26. It works on many levels. Site Home Address: http://www. Click.managetrainlearn. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories.
empoweringmessages.Manage. You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”.com www. if that doesn‟t brighten your day. Learn! 2010 Empowering Messages 27. Now. There are empowering stories. cartoons. Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”. Site Home Address: http://www. there‟s no hope for you! Summary of Free Resources: audio messages. Click.managetrainlearn. a huge collection of positive news stories. But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA.com Page 33 of 107 Get the MTL Experience! .com Email Address: zev@empoweringmessages. and some really inspiring articles. Free Empowerment Chats This is an uplifting site that should put you in a good mood. It‟s all about empowerment (aka positivity).
there‟s everything you could possibly need to know on starting a business. from finding an attorney to engaging new staff.com Email Address: firstname.lastname@example.org. from raising money to taking time off. from home-based businesses to franchises. there‟s an A to Z encyclopaedia of small business terms. Site Home Address: http://www. For a start.Manage.com Page 34 of 107 Get the MTL Experience! . Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics.com www. Learn! 2010 28. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers. There are ideas galore on what kind of business to make money in. and magazine. features.managetrainlearn. it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after. there‟s heaps of it here. As if all that weren‟t enough. Click. And there‟s a hand-holding guide to managing and growing your business. As the title implies.
com www.evancarmichael. this is the site for you. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads.managetrainlearn.Manage. These include videos. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies. training. On this site. there were 348 items. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group. you‟ll find a treasure-trove of resources for entrepreneurs. articles. Click. Learn! 2010 29. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads. At the start of the year. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others.com Page 35 of 107 Get the MTL Experience! . bios of famous entrepreneurs. and a page of unique resources supplied by contributing experts. advice.com/ Email Address: info@evancarmichael. and advice. Site Home Address: http://www.
which he calls: “your premier resource for sharpening your negotiating skills”.com Email Address: info@pbsconsulting. Who.com Page 36 of 107 Get the MTL Experience! . for instance. a monthly newsletter.Manage. Learn! 2010 30. Site Home Address: http://www.everyonenegotiates. Click. or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse. They‟ll catch your attention too because they‟re very much to the point and memorable.You’ve Got To Be Kidding This is Peter Barron Starks‟ site. newsletters and collection of negotiation gambits negotiating style self-assessment. Everyone Negotiates YIKES . It‟s not hard to see why. If these gambits don‟t turn you into a powerful deal-maker. and incisive articles. I‟ll eat my hat. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent. Summary of Free Resources: articles.com www.managetrainlearn. including a test of your negotiating style. There are lots of free resources here on negotiating. But what caught my eye was his list of over 60 short sharp negotiating gambits.
Click. Learn! 2010 31. then “Great Communication Skills are Part of the Top Executive‟s Armoury”. you get “Making Things Happen”. The 5 parts arrive in succession in your email box and because of Sean‟s laid-back. Site Home Address: http://www. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat. followed by “Understanding Others” and ending up with “Seeking Good Counsel”.com Email Address: email@example.com Page 37 of 107 Get the MTL Experience! . Beats those long journeys to training courses! Summary of Free Resources: articles. newsletter email course for executives. friendly style are easy to read and easy to absorb.com www. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”. After the first part which is an Introduction.managetrainlearn.Manage.executivecoachingstudio.
Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen. what to wear. making appointments. you get advice on: negotiating tactics.Manage.executiveplanet.com www. Its main feature is a guide to business culture when negotiating in 49 different countries. how to address people. culture. and conversational do‟s and don‟ts. Click. The site works like a wiki. suitcase. Learn! 2010 32. this site is an essential companion to your airline tickets. entertaining. Executive Planet Cross-cultural Training If you do business around the world. you‟ll get advice from an expert along with facts about laws. Plus for each country.com Page 38 of 107 Get the MTL Experience! . meaning you can register and update articles. Site Home Address: http://www.managetrainlearn. For each country. and hotel booking. and etiquette.com Email Address: info@executiveplanet.
Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory. Click. I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst. Learn! 2010 33. Coaching. Teambuilding. run by Christopher Knight.com Page 39 of 107 Get the MTL Experience! . the best article directory by far is Ezine Articles. What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site. It reviews everything that it archives which means you‟ll get only good stuff. and Top 10 Tips. there are all the categories you could wish for if you are looking to extend or update your knowledge. Motivation. And over 25. This site is mind-bogglingly massive. The list just goes on and on. In the Self-Improvement section. Negotiation.000 articles (and probably growing all the time). including: Customer Service.com Email Address: info@ezinearticles. and Creativity. Here are a couple of statistics.000 authors (also probably growing all the time). In the business section.managetrainlearn.Manage. It has over 100. you‟ll find Leadership. Goal Setting. Presentation. Time Management. Communication. For me. Site Home Address: http://www.com www. Change Management.ezinearticles.
All in all. and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK. you can subscribe to some very useful newsletters. mine‟s not there) and Top 10 Bosses From Hell. a fast feast. of course. For a start.Manage. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. But that‟s nowhere near all they do. For those of us too busy to spend every day surfing. Site Home Address: http://www. You can also browse their massive archive of past copies. which is a weekly roundup from the Web.managetrainlearn. Click. Then. But on the site you can see the current edition for free and read selected articles. The one I like most is Fast Take. Fast Company is a monthly business print magazine that you can subscribe to. a directory of businesses in your area (States only unfortunately). Essentially. Learn! 2010 34. Fast Company How Smart People Work Fast Company is one of the original business information websites. there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future.fastcompany.com Page 40 of 107 Get the MTL Experience! . Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows.com www.com Email Address: pr@fastcompany.
fenman. Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development. you‟d have a huge library of valuable material. There‟s so much information that if you downloaded everything that‟s available. Recruitment. As an example. How to run an Assessment Centre. Selection and Induction. called Danger – Talent Zombies! Thank you. an Induction Toolkit. Click.co. They are now a formidable presence on the Web.uk www. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying.Manage. Learn! 2010 35.com Page 41 of 107 Get the MTL Experience! . this is what I did. and an exercise on identifying employees with talent.co. That took me to a page with 8 big products of which I was able to download samples from 4. Fenman! Summary of Free Resources: huge range of training products with many free samples.managetrainlearn. The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples.uk Email Address: service@fenman. Site Home Address: http://www. I clicked on just one of their 25 categories.
Incidentally.managetrainlearn.com Email Address: rbenson@firststepstraining. Site Home Address: http://www. Just pop on over and try them for yourself. Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before. For example.com www. First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them. how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original. Learn! 2010 36. I won‟t tell you what you have to do in these games (they‟re far too complicated).Manage.com Page 42 of 107 Get the MTL Experience! .firststepstraining. Click.
I then got to choose who I wanted to be and who to play against and the game started. I scored quite well and I certainly learnt. Learn! 2010 37. Certification games. You can try out all of the categories if you have Flash installed.games2train. and design makes you really believe you‟re on a TV quiz show.com www. Quiz shows. Site Home Address: http://www. There are 6 categories of games: Video games. Click. I gave Quiz show a go and chose Sexual Harassment as my subject. and Phone games.com Page 43 of 107 Get the MTL Experience! . TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games. Multiplayer games.managetrainlearn. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games.Manage. The questions are the usual range of multiple choice and true or false but the graphics. audio. Flash games.com Email Address: info@games2train. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes.
com Page 44 of 107 Get the MTL Experience! . here‟s one from Pace Productivity. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment. tips.managetrainlearn. Site Home Address: http://www. Click.com Email Address: mark@getmoredone. That‟s. and research on time management.getmoredone.Manage. the site offers 10 time tamer tips.com www. to family. and interesting time management quotes. Learn! 2010 38. of course. Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is. When you‟ve allocated your weekly hours. In addition to the time tabulator. sleep and TV and so on. you can see a pie chart of how well you do compared to others. You can also enter your ideal profile to see where you want to be. some research into the top time wasters. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes.
For non-Americans. Learn! 2010 Harvard Business School 39. there will be some unfamiliar names on the list. but most people will recognize people like Elizabeth Arden.managetrainlearn.com Page 45 of 107 Get the MTL Experience! .edu www. Gilbert Colgate.edu/leadership/database/index. and Hugh Hefner. Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders. Did you know. There are brief but fascinating bios of each leader. Clarence Birdseye.html Email Address: firstname.lastname@example.org. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J. Click. for example. Site Home Address: http://www.Manage.
If you want to know what I mean. There‟s “The heart of education is the education of the heart”. the headings of these articles are immediately grabbable. And then he draws some universal truths out of these stories that help us take home the message.Manage. Finally. Yep. Or how about “Say thanks before it‟s just a memory”. just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). Or “Some squares are really sharp”.com Page 46 of 107 Get the MTL Experience! . Site Home Address: http://www. Learn! 2010 40.com Email Address: harvey@mackay. You just have to read his stuff. Click. Enjoy! Summary of Free Resources: management articles. For a start.com www.mackay. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites. Then there‟s the content. he‟s just a great writer. But I keep a special place for Harvey Mackay. read the articles on this website. And he packs a big message in the shortest possible space. (Harvey knows we‟re all curious deep down).managetrainlearn. I reckon you‟ll learn a lot from this site. Many of these articles kick off with fascinating stories of successful business leaders or managers. It‟s just that he tells such a good story.
but he has already written 7 books. you should create fans. If you can‟t get enough of Scott on this site.) The theme behind Scott‟s ideas is Approachability. One of them is the idea that you shouldn‟t create customers. Learn! 2010 41.com Page 47 of 107 Get the MTL Experience! . Another is his comfort around using modern technology to build customer relations. Hello. is a regular columnist.managetrainlearn. And then I realised that this isn‟t true. has a suite of websites. and has made a brand out of a nametag. he also has a nametag tattooed on his chest.com www. (Apparently. Scott is still young. It underlies his Hello. There are over 700 of them. My Name Is Scott Stick Yourself Out There In my review of this site.com Email Address: scott@hellomynameisscott.Manage.hellomynameisscott. He‟s already got a great present! OK. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www. Many of Scott‟s themes really chime with me. take a look at his other video site and consultancy site. launched his own interactive TV. My Name is Scott website. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere. Click. I was going to say that a great future awaits Scott Ginsberg.
Click. Amongst the many free goodies on offer here (along with the articles.com www. news and jobs) are a wide set of personality tests. thinking skills to job satisfaction) and some general knowledge tests. forum.com Email Address: query@humanlinks. Site Home Address: http://www. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals. Summary of Free Resources: management articles tests forum. Learn! 2010 42. a wide range of managerial tests (eg Manager in a Fix).humanlinks. a range of audits.Manage. Wherever you are.com Page 48 of 107 Get the MTL Experience! . links.managetrainlearn. (from training needs to climate. use it.
Throughout the channel.Manage. As with all About sites. then you‟re in for a great treat. On the way they tackle Human Resources with guide Susan Heathfield. and Teambuilding. Susan takes you through 4 main areas: HR Basics. Performance Management. Communications. and Success at Work. Motivation. Managing People.com www. there are links to the most popular sections. Site Home Address: http://humanresources. Click. checklists and forms Interview tips Job descriptions Free email classes. Employee Recognition. They start with 19th Century History and end up with Zoology. the “must reads”. Summary of Free Resources: Learning style profile Free policy samples.managetrainlearn. Learn! 2010 Human Resources About… 43.com Page 49 of 107 Get the MTL Experience! . About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics.about. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept. Management/Leadership.about. you‟ll find topics on Change Management. and the latest updates. To help you through this wealth of material.com Email Address: info@humanresources. there are free 5-week email classes. here including “Recruit and Hire the Best”. Employing People.
my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”. ISMS curser. Site Home Address: http://www. There‟s a coat of arms (motto: Back to Quo Vadis). The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. Learn! 2010 44. here‟s my favourite cliché: “He was in and out like a yo-yo”. thou plump.com/~rpottinger/index.com Page 50 of 107 Get the MTL Experience! . a Bullshine generator for producing management speak. Click. a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say. For a flavour of each of these. ISMS Babel translator carparktivity stickers. and my favourite pirate curse: “What care I. It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously. you can become a member of the institute and learn about the institute‟s history and purpose. a list of hilarious workplace clichés. black-spotted pigeonfoot!” Odd. roll of honour and list of “bored” members.managetrainlearn. but great fun. Summary of Free Resources: bullshine generator. For example.btinternet. albeit with a serious purpose. There‟s a swipe at management models.htm Email Address: Isms2002@btinternet.Manage. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief.com www.
com Page 51 of 107 Get the MTL Experience! . Site Home Address: http://www.com Email Address: comments@leadershipnow. Learn! 2010 45. This is a series of short one-minute reads on leadership subjects. Take a daily dip. But there are 2 features that make this site just a little bit different.leadershipnow. They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”. The other valuable feature is a reading room where you can read excerpts from some of the best management books around.managetrainlearn. Click. articles and a newsletter.Manage. For a start. Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes. Summary of Free Resources: leadership articles newsletter book excerpts. They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”.com www. there‟s a feature called Leadership Minute.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: email@example.com
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: firstname.lastname@example.org
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Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: email@example.com
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There doesn‟t appear to be anything left out. Summary of Free Resources: encyclopaedia of management. It‟s a real web of information.managetrainlearn. Learn! 2010 49. say Group Skills. (By the way. Advertising and Promotion.com Page 55 of 107 Get the MTL Experience! . Carter calls the site a “complete. And it‟s hard to argue with that. a true management help. And of course when you go elsewhere you have other links to explore.managementhelp. Site Home Address: http://www. highly integrated library of management material”. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web. Then you move through Icebreakers and Group Matters.Manage. I was astounded then and still am now. It‟s an amazing resource. Carter McNamara. to General Resources and Related Library Links. Volunteers. well V.org Email Address: jalnes@mapfornonprofits. it has a bias towards non-profit organisations. Click.com www.) Let‟s see what happens when you explore one topic. It covers everything in business from A. to Z. You start with an introduction and a set of links to outside sites. the work of one man.
com Page 56 of 107 Get the MTL Experience! . The one I checked on Motivation has some really well-chosen subjects. Where to begin? Well.managerwise. Learn! 2010 50. portals. you can buy the T-shirt with that slogan on (“To Work Is Human. I selected “Q” and got “Quick Ratio” and “Quality of Work”.com Email Address: admin@managerwise. Then there‟s an A to Z glossary of management terms. there‟s a massive collection of articles in the Knowledge Bank.managetrainlearn. As a bonus. neatly categorised into sections such as Coaching. To Manage Divine This is nothing short of a management supersite. Culture. Site Home Address: http://www. Summary of Free Resources: massive collection of management articles glossary of management terms. Innovation. Manager Wise To Work is Human. To Manage Divine”) and hand it out to your delegates on your next training course. and employment law sites around the world. For devilment. management publications. Click. business schools. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”. There are also links to universities.com www. Motivation and so on.Manage.
Thinking Skills. Learn! 2010 51.Manage. ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century. MTL provides a range of online products. Click. You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure. and a library of free e-books. including E-learning courses. Step-by-Step pocketbook guides.com www. To help you and your organisation learn these skills.com Email Address: eric@managetrainlearn. Time Management and Training Skills. Manuals for Trainers. 1-day Course Plans. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development. They range from Appraisal and Assertiveness to Teambuilding.managetrainlearn.com Page 57 of 107 Get the MTL Experience! .managetrainlearn. Site Home Address: http://www.
managetrainlearn. For example.net www. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations. the best bit is.com Email Address: mhmail@earthlink. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes. When I looked. it‟s free.” It‟s a nice way to do some useful self-improvement each day and. and the affirmation for the day was “I act with purposeful awareness of equanimity and balance. Site Home Address: http://www.mhmail. in the week I checked it out. the theme was Balance. Click.Manage.com Page 58 of 107 Get the MTL Experience! . Learn! 2010 52. Other resources on this site include Jeanie‟s guided meditation tapes. Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation.
an optimal state of being in which your right and left brains are working together and you are in a state of total. and accelerate your own healing. and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course.com Page 59 of 107 Get the MTL Experience! . open up your mind. The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness.com Email Address: support@silvaultramindsystem. Click.Manage. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva. creative and deep relaxation.silvaultramindsystem. Go on.managetrainlearn. This programme shows you how to reach the alpha level of relaxation. Site Home Address: http://www. Learn! 2010 53. founder of the Mind Power System. Plus. pull creative ideas out of thin air. You‟ll learn how to reach deep levels of meditation like a Buddhist monk. this is the site to come to.com www.
There is also a members‟ area. instantly available Each year. Site Home Address: http://www.000 visitors learn the essential skills they need for an excellent career.mindtools. Learn! 2010 54. Here you can learn hundreds of essential management skills. Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook. and a forum. called Career Excellence Club.000.com Page 60 of 107 Get the MTL Experience! . free of charge. Click.managetrainlearn.Manage. MindTools.com helps more than 10. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter. interviews with experts.com www.com/ Email Address: info@mindtools. Mind Tools Online management and leadership training. for access to all the materials.
the Massachusetts Institute of Technology made newspaper headlines. Listening to the Customer. obviously. It‟s up to you how you might use this information. This is how it works. calendar.Manage.edu www. is the actual lessons. Site Home Address: http://www. You could be a trainer and use the plan as a structure for your own courses.edu Email Address: info@ocw. There are some 34 departments ranging from Aeronautics to Writing Studies. Or you could use the references as the basis for your own self-paced learning.mit. Now a few years on. and Communications for Management. It‟s up to you. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources.ocw. Programmes are courses run in any particular semester. Click.managetrainlearn. Negotiations and Conflict Resolution. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world. both in pdf.com Page 61 of 107 Get the MTL Experience! . reading references. Learn! 2010 55. Let‟s take as an example “Practical Leadership”. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes. here are the results: MIT Opencourseware. lecture notes and assignments. What you‟ll get on this course is a syllabus. Other programmes of interest to managers are: Advanced Managerial Communication.mit. What you don‟t get.
the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting. When I did this.Manage.managetrainlearn. mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers. The free gift offered on the site comes when you recommend the site to a friend.com www. It lasts all of 25.45 minutes and can be played straight from your PC or an mp3 player. Site Home Address: http://www.com Email Address: firstname.lastname@example.org. Click. Considering what you‟d pay to hear either of these two speakers in person.com Page 62 of 107 Get the MTL Experience! . Learn! 2010 56. that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen.
nsba. Although it‟s aimed at school governing bodies. Click. and quite a big section on dealing with conflict. Maybe they have something in mind? Summary of Free Resources: leadership course. the different ways to communicate.org/sbot/toolkit/PandLDev. National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme. the lessons have universal appeal to managers and leaders in any organisation.managetrainlearn. Site Home Address: http://www. There‟s good stuff on the qualities that make up a leader.com Page 63 of 107 Get the MTL Experience! .org www.html Email Address: itte@nbsa. Learn! 2010 57.Manage.
you get the correct versions and a rationale. All the questions are case studies. Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them.com Page 64 of 107 Get the MTL Experience! . Click. After submitting your answers. Summary of Free Resources: negotiating skills test.com www. How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer.sabonline.managetrainlearn.com Email Address: info@sabonline. The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to. which is quite instructive. Learn! 2010 Negotiation Enterprises 58.Manage. Site Home Address: http://www.
managetrainlearn. Two entries are currently topping the list. John Baker. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material. Site Home Address: http://www. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation. And it‟s all the work of one man. It‟s absolutely massive. There‟s no fee so it‟s a resource you can wander around at will.com www. Learn! 2010 Negotiator Magazine 59.Manage.negotiatormagazine. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy.com Page 65 of 107 Get the MTL Experience! . Click.com Email Address: editor@negotiatormagazine. in which these two men doubled the size of the USA overnight for the price of $15 million. The first was what John calls the King Solomon Maternal Claims Dispute. The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: email@example.com
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: firstname.lastname@example.org
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: email@example.com
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com Page 69 of 107 Get the MTL Experience! . It‟s a great resource and they offer a Free Trial for 15 days. then you don‟t need training.peoplealchemy.uk Email Address: enquiries@peoplealchemy. Learn! 2010 63. the portal is offered free to charities. who isn‟t?). Empowerment to Violence and Aggression. A nice touch was also that you can bookmark pages and add your own notes. Everything I saw was superbly written and presented. Oh. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that. if you‟re a manager who‟s stuck. You need answers. overwhelmed.Manage. And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each.co. This enables you to access the full version and wander all over the place. OK. using their search facility or just going where the mood takes you. making mistakes. or under pressure (OK.managetrainlearn.uk www.co. just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www. and if this wasn‟t enough. Click. Everything possible is included from 360 Degree Assessments to Diversity.
Others use the Necker cube.managetrainlearn. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme. some of the links are now dead).com Page 70 of 107 Get the MTL Experience! .edu www. being rather old. Click. They‟re fun to play with or just to work out for yourself. This site has a huge number of links to different optical illusion sites (though.la. the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them.edu/clip/Perception. Summary of Free Resources: optical illusions. the rabbit/duck. And others mix numbers and letters as in the “Is it 13 or B?” picture. or quick power learning interludes. Learn! 2010 64. And you can use them in a wide range of change programmes as great icebreakers. Site Home Address: http://psych.htm Email Address: Acp103@psu. Some trainers use the famous “old hag-young queen” image. and the facing vases/faces.Manage.psu. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief.
com Page 71 of 107 Get the MTL Experience! . So we start with Abstinence. here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”. steer right through Learning and Leaders.com www. Learn! 2010 Personal Development 65. John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software.personal-development. and end up with Wisdom Words and Worry. Say goodnight. Site Home Address: http://www. There are nearly 250 articles to choose from. As an example of the folksy nature of these writings.managetrainlearn. Aaah. neatly arranged in A to Z fashion according to personal development themes. move on to Change and Complaints. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods). then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site. Click.Manage.com Email Address: stevemoor@personal-development.
Oh. Site Home Address: http://philiphumbert. Click. audio tapes and top 10 lists.com www. Kodiak.” Philip shares a lot of his philosophy and ideas on this website of his. Creating Wealth. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense.com Email Address: coach@philiphumbert. He does things that bring him joy and contribute value to others. One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success. Personal Eco-Systems. and Making Money. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive.com Page 72 of 107 Get the MTL Experience! . Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy.managetrainlearn. Learn! 2010 66. The free goodies include 3 free e-books: Goal-Setting 101. and I also like Philip because the most important stuff on his bio is his dog.Manage.
Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement.com Email Address: info@positive-club. Now if none of these don‟t put you on cloud nine. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down.positive-club. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”. a free 7 Eternal Laws CD.Manage.com Page 73 of 107 Get the MTL Experience! . a really neat little positive boost trick that only a computer can deliver. Learn! 2010 67. then this site will shower you with great motivational literature.com www. And many more besides. Click. All free. including some classic self-improvement books. In addition.managetrainlearn. there‟s a lovely relaxing slideshow from Kahlil Gibran. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations. and a massive dictionary of self-affirming quotations from Abundance through to Youth. Site Home Address: http://www.
Where to begin? Well.uk Email Address: editor2007@presentationhelper. Next. Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips. seasonal. Learn! 2010 Presentation Helper 68.uk www. a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”. there‟s some great advice on how to deliver your presentation. Site Home Address: http://www.co. funerals and retirements. Topics include What to Wear and Dealing with Investors. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings. “Ancient Egyptian Mummification”. There are also quick links to the free Powerpoint viewer and trial version of the real thing.Manage. and a template builder.co. first off. told in an easy-to-read. Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite.presentationhelper. Then there‟s a range of free excellent Powerpoint templates under different headings such as business. Click. And lastly. and “The Future of the Pork Sausage Market”. conversational style.com Page 74 of 107 Get the MTL Experience! .managetrainlearn.
and references.managetrainlearn. descriptions. or the topic. Summary of Free Resources: Collection of management models Site Home Address: http://www. Alternatively. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs.Manage.com Email Address: customer_service@provenmodels. it can also be of value to those who want to develop their knowledge of management ideas. pros and cons.provenmodels. you can browse the model book. Theory X and Y. Click. and Fayol‟s 14 Principles of Management. It comprises a collection of 64 models which can be accessed be a search of the model name. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students. You can add your own comments. the author name. Learn! 2010 69.com www.com Page 75 of 107 Get the MTL Experience! . The models themselves are displayed graphically with details of their characteristics.
robinsharma. These will really motivate you as you walk or drive along. Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material. Click. Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari. In all there are nearly 40 broadcasts in the archive.Manage. The chief free resource on this site is a collection of audio podcasts. Learn! 2010 70. Everything he touches seems to turn to gold. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person. Site Home Address: http://www. You can‟t help getting infected by Sharma‟s enthusiasm and success aura. that‟s the person I‟ll always think he is. but as the name of his bestselling book.com www. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes).com Email Address: firstname.lastname@example.org Page 76 of 107 Get the MTL Experience! .managetrainlearn.
Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills. Plus. you‟ll also get a set of 23 articles on power negotiating. Learn! 2010 71.managetrainlearn. entertaining.com Email Address: dawsonprod@aol. including: “Ask For More”. He‟s practical. Click. and “Money is not as important as you think”. Site Home Address: http://www. and tells a very good story.rdawson.Manage.com www. Summary of Free Resources: audio and video excerpts articles on negotiating. This site will show you Roger in action both on audio and video. “Flinching”.com Page 77 of 107 Get the MTL Experience! .
com Page 78 of 107 Get the MTL Experience! . There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download. Click. a free Customer Service Training Library.Manage. There are great videos which will show you why Ron is such a draw when presenting.managetrainlearn. Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world.com Email Address: ron@ronkaufman. as if this wasn‟t enough. Learn! 2010 Ron Kaufman 72. And. He has reached more than 3 million people with his high-energy and high-content presentations.ronkaufman.com www. He has two websites: his own at ronkaufman and his customer service college at Up Your Service. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www. Both sites will give you access to some of Ron‟s excellent free material.
There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP. and “Power chunking”. Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free.uk Email Address: email@example.com. Click.managetrainlearn. It‟s run by Jamie Smart who is the author of most of the articles in the tips archive. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind).com Page 79 of 107 Get the MTL Experience! . Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP).Manage. Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook.co.co. To get a feel for some of the tips.uk www. Learn! 2010 73. They‟ll enhance your communications and make you a stronger influencer. “Wave goodbye to hesitation”. Site Home Address: http://www.
com Page 80 of 107 Get the MTL Experience! . What makes them really outstanding. share the topic on your social sites. is the range and depth of free resources on their site.uk/ Email Address: contact@siliconbeachtraining. Photoshop. though. Site Home Address: http://www. Summary of Free Resources: Free courses from their website Free monthly competition.co.Manage. To start off.siliconbeachtraining.managetrainlearn. Click.uk www. Learn! 2010 74. These range from PRINCE2 to Six Sigma. On each of the topics in their courses. and Social Media. they also run a monthly prize competition with the winners receiving a free course. Because they are also promoting their own offline courses. they offer 13 courses that can be accessed from their website pages. you can follow up on tags (to see related items).co. as well as more familiar management courses. or submit a comment of your own. They care about effective training and that means listening to their clients and course participants. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training.
Summary of Free Resources: Free training resources on exercises. workbooks.aspx Email Address: support@skillsconverged. Click. slides.com Page 81 of 107 Get the MTL Experience! .com/Home/tabid/229/Default. Learn! 2010 75. You get all the instructions along with the item which are usually well-illustrated. Site Home Address: http://www. What makes this more than a training shop. all of which can be customised to suit your own particular training needs. exercises. These range from energisers and icebreakers to exercises and teambuilders.managetrainlearn. games. however.Manage. Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers. These include trainer‟s notes. A great giveaway for training and learning. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses.com www. is the wealth of free material on offer.skillsconverged. Skills Converged Training Material on Productivity.
Manage. Site Home Address: http://www. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt.stressbusting. I liked in particular the idea of “Firebreaks” around your busy day.com Page 82 of 107 Get the MTL Experience! . Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress.uk www.managetrainlearn. Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu.uk Email Address: info@stressbusting. Summary of Free Resources: Articles. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are. and stretching. Click. from Dr Roger Henderson. Learn! 2010 76. meditation. Send me to the relaxation couch now. And the Directory offers a good set of links to more specialised areas.co.co. or via the type of remedy eg a link to another area or product. There are really interesting articles. Then there is the Stressbusting channel with a variety of short programmes on relaxation. advice and tests on stress busting.
Plus audio programmes. For a start you can download a free CD and MP3 of “The Secret”. Learn! 2010 77. The focus on this entire site is success. Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters. Then there‟s an amazing article directory. (and who doesn‟t have some kind of desire for their own success?). But what about the free resources? Well.com Page 83 of 107 Get the MTL Experience! . and powerwords. Click.bz/ Email Address: info@success. these are pretty amazing. Success. and I forgot. developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer. software and videos. I think. then this is the place for you.success. quotes.Manage. Plus a demo of a Life Organizer that plans your personal success. Success guaranteed.bz Your Path to Success If success is important to you in life. in fact. there‟s a great selection of e-cards that you can send to your contacts too. coaching courses. Site Home Address: http://www. quotes.bz www.managetrainlearn. And email tips. to which you can add your own items. Oh.
Click. Site Home Address: http://www. instant messaging. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere. Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts. sets of articles. Mental Health. members can earn user points for all their activity on the site. you can be featured on the site and offered prizes. The site has 6 areas: Success Skills. and products. Learn! 2010 78. you can develop your own member pages and connect to others through chat. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet.com www. Health and Fitness. adding an article (50). including adding an expert page (100 points). and a place to learn. Spirituality. Love and Relationships. Once you‟ve registered. events.selfgrowth. Money and Careers. It is a resource. and Lifestyle. As a reward for gathering points. newsletters.Manage. blogs. or simply daily logging in (5).com Page 84 of 107 Get the MTL Experience! . You can access experts in each of these areas. a community. and discussion boards.com Email Address: webmaster@selfgrowth. As an encouragement to participate.managetrainlearn.
Manage. And then it uses a mountain background. Once you‟ve completed the whole set of questions. Click.com Page 85 of 107 Get the MTL Experience! . The assessment now allows you to devise an Action Plan. though.targetedlearning. Learn! 2010 79. The great thing about the site. it has a landscape website not a down-the-page portrait one.com www.com/e-learning Email Address: info@targetedlearning. Achieving Stretch. Serving Others. For a start. Ensuring Security. This is a series of 28 questions about your career objectives and values. I scored highest on Gaining Autonomy which for me was spot-on. Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www. probably because the company is located in Utah. Targeted Learning Engaging the Collective Genius of People This is a neat little site. Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop. you get the results which score your responses according to one of the following: Gaining Autonomy. is the link to the Making a Difference workshop. Being the Expert.managetrainlearn. Leading Others. Fostering Innovation. and Maintaining Balance. Great fun and highly innovative.
managetrainlearn. You can take them on your IQ.com www. testing. Site Home Address: http://www. Click. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete. Summary of Free Resources: tests and self-assessments. on your career choices.Manage. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK.com Page 86 of 107 Get the MTL Experience! . on time management. and on your personality.testcafe. As an example. Test Café Brain Tests This is one of the best sites around for taking tests. Learn! 2010 80. on assertiveness. on teamwork.com Email Address: info@testcafe. Testing.
It‟s in the form of a spy file. in her words.com www. Site Home Address: http://www. Click. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope. or. That‟s not all. You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen.com Email Address: firstname.lastname@example.org Page 87 of 107 Get the MTL Experience! .managetrainlearn.thechangeagent. That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change. Learn! 2010 81. The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change.Manage. detect change. Let Go”. Summary of Free Resources: articles on change management. about Patti and her work.
theleadershiphub. The site is based on Web 2. Some of the groups on the site include: Professional Voice. This means that leadership experts and practitioners from all over the world can collaborate with each other. Be Entertained.com www.com/ Email Address: email@example.com tools with members writing their own leadership diaries.managetrainlearn. emailing within the platform. which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”. Disney Leadership.com Page 88 of 107 Get the MTL Experience! . and one I particularly like. Click. Learn! 2010 82. blogs. videos. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community. documents and other useful tools to share with the rest of the community. Be Inspired. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools. messaging each other. uploading their own video clips. documents on leadership Site Home Address: http://www.Manage.
Summary of Free Resources: articles on quality and improvement. if this is your sort of thing. you can start with the “A-O Diagram” and journey through “Bell Curve”. This one is “a long list of around 400 items. Learn! 2010 The Improvement Encyclopedia 83.htm Email Address: contactus@syque. Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites. each with a page containing descriptions of tools and terms about improvement and quality. Click. and qualitytools (which you‟ll find elsewhere in this book).com www.” So. end up with “Z-Chart” and “Zenbara”.syque. a companion to changingminds.managetrainlearn. ranging from original Japanese terminology to Six Sigma frameworks.com/improvement/a_encyclopedia. and “Fault Tree Analysis” and. Site Home Address: http://www. Hats off to David for another amazing encyclopaedic resource. creatingminds. “Chumbo Chart”.com Page 89 of 107 Get the MTL Experience! .Manage.
thelogicofsuccess. conversational. There are 62 of them and they‟re all written the way Victor speaks: highly personal.com www. Site Home Address: http://www. (You can see him in action on this site in 4 video excerpts. through “The Winning Mindset of a True Leader”.Manage. direct. Motivation with Intelligent Content This is Victor Gonzalez‟s site. which is summed up as: “never try to win”. Learn! 2010 The Logic of Success 84. Read and be entertained! Summary of Free Resources: video excerpts articles.) What makes the site worth a visit is the special collection of articles on success.com Email Address: victor@thelogicofsuccess. and instructive. They range from “My First Trophy”.com Page 90 of 107 Get the MTL Experience! .managetrainlearn. and free e-book on success. Victor is an American motivational speaker who is very entertaining. a bitter-sweet story of how nobody sees you when you really succeed. newsletter. Click. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”.
Manage. Marketing.themanager. it has a wonderful glossary.org Email Address: info@reckliesmp. Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings. sending you off in all sorts of explorations. Site Home Address: http://www.managetrainlearn. Click. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues. this is as good a place to start as you‟ll find.com Page 91 of 107 Get the MTL Experience! . In fact.de www. HR. a Knowledgebase. and other categories that will shoot you off to even more resources elsewhere on the Net. For a start. There are Finance. if you ever need to look something up about management. Then there are links to Publications. Summary of Free Resources: glossary of management terms articles galore on management. Learn! 2010 85. Which makes this section alone a great research tool. and a Daily Knowledge Special.
workplacedoctors. “How Can I Combat Tardiness?” and “I Work With A Jerk!”.com www.managetrainlearn. Dan West. Here you‟ll find answers to questions that really bother people at work. such as “Help! I Can‟t Spel”. there‟s a very amusing section that includes: some of the crazy things managers say. In addition. in “Management Without Logic”.Manage. Click.com Page 92 of 107 Get the MTL Experience! . and a comparison between work and prison. Learn! 2010 The Workplace Doctors 86. Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say. The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues. and Tina Rowe.com/ Email Address: danvwest@msn. Site Home Address: http://www. Dear Doc… This is an off-beat work-related website run by William Gorden. Lists to Hang Up at work.
trivia puzzles email games. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun.managetrainlearn. TV game shows. Learn! 2010 87. quizzes. puzzles and guides training resources. including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi. And there‟s a lot of free fun training on the site. eg on facilitator characteristics. and e-learning.Manage. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles. Site Home Address: http://www. Click. Project Life Cycle.com www. to name just a few. Just go and play! Summary of Free Resources: games.thiagi.com Email Address: thiagi@thiagi. for short).com Page 93 of 107 Get the MTL Experience! .
there is a Resources section linking to a big database of other sites and companies. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono. Unusual and original features of the site are various newsfeeds on management topics. These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus.Manage.thinkingmangers. and an update on the world‟s top companies. both outstanding writers. Summary of Free Resources: Management library Blog watch Media watch Links library. Heller is the founder of the magazine. Management Today and de Bono is one of the world‟s leading authorities on creative thinking. There is also a huge library of management material. Click.managetrainlearn.com Page 94 of 107 Get the MTL Experience! . As you would expect from two such luminaries. Finally. consultants and thinkers in their own right.com www. Site Home Address: http://www. a Media Watch which summarises the headlines of the world‟s top business publications. Learn! 2010 Thinking Managers 88.com Email Address: info@thinkingmanagers. much of it available in the Letter to Thinking Managers newsletter which is free for the first two months. there is a wealth of material on this site.
anecdotes.com Page 95 of 107 Get the MTL Experience! .com www. The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life.com/index. inspire you and wow you with a host of free articles. Click. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short. comments and much more. Learn! 2010 89. Site Home Address: http://tickledbylife. Cor. discussions.php/ Email Address: info@tickledbylife. are you tickled by life? Tickledbylife.Manage.com will surprise you. stories. games. jokes. interviews. provoke you. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week.managetrainlearn. puzzles.
Oh. Tom Antion Wake ‘Em Up Business Presentations.Manage. try it.com Page 96 of 107 Get the MTL Experience! . It‟s huge.htm Email Address: orders@antion. and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations. fun and memorable programs”. Tom Antion is a business speaker who also runs a range of seminars on other topics.antion.com www. Site Home Address: http://www.com/products/freebook. and has some very interesting ideas and techniques.managetrainlearn. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting. Click. Learn! 2010 90. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations. If you want to inject more pizzazz into your presentations. 336 pages long. It‟s printable online reading but if you want to buy the book you can.
You can discover what the great man thinks about interviewing excellence. and more.tompeters. He is far more than a motivational speaker. Romania. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins.com www.managetrainlearn. Spread them around. Have your way with them. Tom Peters.com Page 97 of 107 Get the MTL Experience! . Site Home Address: http://www. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free. “Take them. Years ago.Manage. Click. Spain. There are heaps of stuff here. Brazil. Send them to friends. I used to think. when I was just a humble HR manager. Peters is a legend in his own lifetime. or transformational change. or innovation. The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. from seminars in the States. Tom implores us to use these resources. or the nub of leadership. Learn! 2010 91. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru. For here on Peters‟ site. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips.com Email Address: info@tompeters. or dozens more. Plus. But now of course the cost doesn‟t come into it. slides and pdfs on Peters‟ thoughts. Use them. he shakes up enterprises to re-think what they do. the Middle East.
whilst remaining affordable. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. Click. Lateral thinkers. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive. including Business Development. Metaphors. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers. Customer Care.Manage.trainerbubble.managetrainlearn. Site Home Address: http://www. Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers. Summary of Free Resources: Samples of training materials. They also provide consultancy and bespoke services. Trainerbubble provides a huge list of free samples that are ideal for anyone running courses. Communication. seminars and workshops. and Health and Safety.com www. simple to follow and easy to access. A great training resource.com/default. As well as this service. Plus. if you are a UK charity.aspx Email Address: customercare@trainerbubble. you qualify for a free training pack. Learn! 2010 92.com Page 98 of 107 Get the MTL Experience! .
For starters. there are 3 more free courses on Communications. Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”.trans4mind. Learn! 2010 93. and assertive/unassertive preferences.com Page 99 of 107 Get the MTL Experience! . And. Click. stable/unstable. Plus.com Email Address: firstname.lastname@example.org www. what you want in life and how to consciously transform your life for the better.managetrainlearn. there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. if that‟s not enough. And that just scratches the surface. Heart Intelligence.Manage. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion. Site Home Address: http://www. and Nutrition. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues.
net Email Address: info@valuebasedmanagement. communication and marketing.net www.valuebasedmanagement. In just a few minutes. change and culture. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site. It‟s like an internet inside an internet. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory. and leadership and management.. You get what‟s on offer thrown straight in your face. In fact. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation.. Click. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame.Manage. Learn! 2010 94. Site Home Address: http://www.managetrainlearn. organization. and most importantly.com Page 100 of 107 Get the MTL Experience! . Nearly every concept on management must be here. valuation and decision making.
Site Home Address: http://www. Neil Fleming. Read/Write.managetrainlearn. Aural.co. Learn! 2010 Vark Learning Styles 95. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model. you‟ll get a page that explains your learning style. Discover Your Learning Style VARK stands for Visual. tell you. Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software.com Email Address: flemingn@ihug. and Kinaesthetic. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles).nz www. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is. Here‟s one of the situations: “You have a problem with your knee.vark-learn.com Page 101 of 107 Get the MTL Experience! . or explain on a diagram?” Once you‟ve answered all the case studies.Manage. Click. This site from New Zealander.
com/games Email Address: james@wilderdom. corporate managers. Site Home Address: http://www.com www. any of which could easily account for half a day‟s training.com Page 102 of 107 Get the MTL Experience! . I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. Click. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games. or the local scout troop. For example. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom.wilderdom. there are all the classic teambuilding games such as Lost At Sea. or adapted. If you really want to push the boat out. and Nuclear Holocaust. Survival On The Moon.managetrainlearn. for any experiential learning course. They can be used. I could happily spend hours on this site. whether you‟re working with colleges. activities and exercises. you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games. And trust activities such as Sherpa Walk and Human Ladder. For me. Learn! 2010 96. this is a treasure trove of training and if there were such a thing.Manage.
topic channels.com Page 103 of 107 Get the MTL Experience! .Manage. Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum. When I last looked. a Dear Workforce agony aunt.com www. newsletter. Site Home Address: http://www. and cartoons. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management. a forum. Click. there were articles.com Email Address: tjohnson@workforceonline. a news poll. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin. Learn! 2010 97.workforceonline. Then there are all sorts of additional free features. Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything.managetrainlearn.
There are over 1200 articles and resources to choose from with headings like Bad Bosses. It‟s based on the idea that all workplace problems are caused by people and that.com Page 104 of 107 Get the MTL Experience! . Bullying.com Email Address: info@workworries. then Work Worries is the place to visit. The original feature that I like about this website is the Vault. Click.workworries. There‟s also a discussion forum where you can let off steam.com www. Site Home Address: http://www. then so has someone else who now has an answer. and Office Politics. Learn! 2010 98. Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out. if you‟ve had a problem. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time.managetrainlearn.Manage.
Recruitment.Manage.xageconsulting.com www. Training and Development. Assessment Centres. and Teambuilding. Click. Leadership and Management. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. Learn! 2010 99. English Brainstormers. Don‟t Guess Your Way to Success. The free downloadable library on the site is the real draw. It‟s a true management library. Summary of Free Resources: large collection of e-books Site Home Address: http://www. A large number of the books are MBA notes. Performance Management.managetrainlearn.com Page 105 of 107 Get the MTL Experience! .com/ Email Address: Karen@xageconsulting. Here you‟ll find a huge list of books under different categories such as HRM. It is run by Karen Davies and Gary Malcolm with. Titles include: The Definitive Book of Body Language. HR Planning. unusually. and The Psychologist‟s Book of Personality Tests. an office based in Vietnam. Policy and Procedures. Job Analysis. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me.
his short training courses are called Ziggets. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand.com Page 106 of 107 Get the MTL Experience! . Fleas and Pump Handles” when you sign up for the newsletter. For example.managetrainlearn.com Email Address: info@zigziglar. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits. much like many of the others in this book. You don‟t easily forget the name or the clever way in which he uses the name as a brand. Site Home Address: http://www. There are a few great free offerings to be found as well. including a self-talk card and a performance planner. Learn! 2010 100.com www. and all you‟ve got going for you is you. and every day there is a new Zig Quote of the Day. then you can‟t do much better than copy Zig. Click. What sets him apart from the rest is that he knows how to stand out.Manage. Zig Ziglar is a motivational speaker and trainer. But if you want to find out how to turn yourself into a distinctive brand. his forum is called Ask Zig!!..zigziglar.
com.managetrainlearn.com Page 107 of 107 Get the MTL Experience! . For a very special learning experience. visit our website at http://www. Here you can learn about the 20 skills you’ll need for success in the 21st Century. Learn! 2010 Thank you for reading and using this book.Manage. get your surprise bonus gift. subscribe to our weekly newsletter. and much more. Click. get instant downloads of FREE products.managetrainlearn.managetrainlearn. visit http:/ww.com www. enter our prize quiz. For more digital publications on management and personal development. This is learning like you always dreamed it could be.