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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
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Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www. 24 19. 17. Big Dog and Little Dog's Bowl of Biscuits 19 14. Be a Better Manager 16 18. 20 15.com Page 4 of 107 Get the MTL Experience! . 26. 1000Ventures 7 2. 37. 33.Manage. All Business 14 9. 12Manage 8 3. Executive Coaching Studio 37 32. Action Leadership 12 7.managetrainlearn. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. 30. 29. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. Accelerated Learning 10 5. 21. Accel-Team 11 6. Basic Learning Systems Inc 17 12. 33 28. Aimm Consulting 13 8. Click. 34. 35. 20. 36. Customer Service Manager 28 23. 18 Better Workplace Now 13. 27. Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. A Better Workplace 9 4. Customer Service Training 29 24. 16. Discovery Health Channel 30 25. Anecdotage 15 10.
bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. 67.managetrainlearn. 63.com Page 5 of 107 . 71 66. 74. Learn! 2010 38. 52. 45 40. 46. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 54. 60. 70. My Name Is Scott Human Links 48 58. 73. National School Board Association 63 www. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. 71. 48. 54 49. 68. 75. 47 42. 70 65. 77. 78. 56. 39. 41. Human Resources About… 49 44. 76. 69. Institute of Silly and Meaningless Sayings 50 45. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success. 61. 50. 47. 64 59. 62. 79. 72. 55. 64. 51.Manage. Click. 53.
Click. Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. 81. 97. The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. 100. 91.managetrainlearn. 86. 82.Manage. 85. 99. 93. Learn! 2010 80. Test Café 86 The Change Agent 87 The Leadership Hub 88 83. 92 87. 96. 92. The Improvement Encyclopedia 89 84. 89. 98.com Page 6 of 107 Get the MTL Experience! . 88. 90. Value-Based Management 100 95.
1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”.1000ventures.1000advices. Don‟t ask me what‟s here because the answer is.Manage. In fact.com www. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas.com.com Email Address: headoffice@1000ventures. And lots of fascinating original stuff too.managetrainlearn.com Page 7 of 107 Get the MTL Experience! . connections and advice Site Home Address: http://www. Learn! 2010 1. Everything.com and www.success360. It links to two of his other sites at www. The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in. Click. It‟s sure to brighten up your day. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do. It reminded me of an interactive mind map.
It‟s like an internet in an internet just for managers.12manage. and Korean). 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”. Site Home Address: http://www. and a forum. Click.Manage. Since you can add your own entries to the dictionary.com www. This site is a formidable resource.com Email Address: info@12manage. At its core is an A to Z dictionary of management methods. Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built. models and theory. When I last looked there were over 1500 easy-to-access entries. Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links. At first.managetrainlearn. Chinese. Japanese. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality. Learn! 2010 2.com Page 8 of 107 Get the MTL Experience! . In addition to the dictionary. the chances are the number is much higher by now. I thought it was because you can translate any page into any one of 12 languages (including Arabic. a list of courses being run (to which you can add your own). there‟s also a management news section giving links to all the latest management gossip.
It‟s not fancy. but it is full of great content for anyone interested in making their workplace a better place.html.com www.Manage. Then there are toolkit. Learn! 2010 3. and dysfirmations. Where to start? Well.abetterworkplace.managetrainlearn. describe_coworkers. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”. (my pick of which is the phrase: “That is so not going to happen”). Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit. and tools sections. tips. senseless acts of immaturity (eg “Skip rather than walk”). “Nature‟s Leadership Lessons”. Daniel lists the things you shouldn‟t say at work.html to the site address) massive list of resource references. Click. or trendy.com Page 9 of 107 Get the MTL Experience! . and “Measuring the Mirth”. But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features.com Email: email@example.com. A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”). colourful. Site Home Address: http://www.
(Linguistic.managetrainlearn. Intra-personal.com Email Address: als@acceleratedlearning. Bodily. Learn! 2010 4.acceleratedlearning. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences. Mathematical. It did! Summary of Free Resources: learning style profile. Site Home Address: http://www.Manage. Visual. Accelerated Learning Free Learning Styles Test This is a lovely site. The questions are all straightforward. I know that I am linguistic and so was curious to see whether the test would come out right. There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed. Inter-personal.com www. Click. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”. Musical.com Page 10 of 107 Get the MTL Experience! . and Naturalistic).
and employee development. and coaching.accel-team.Manage.managetrainlearn. There‟s a history of employee productivity that will take you all the way back to the Pyramids. They include Time utilization. self-appraisal.com www. productivity and team development excellent and well-illustrated modules on teambuilding and motivation. (For example. Learn! 2010 5. One thing that‟s a bit different here is a set of Checklists. did you know that the base of this huge structure is only 7 inches from being a perfect square?).com Page 11 of 107 Get the MTL Experience! . Site Home Address: http://www. Then there are detailed features on teambuilding. and Interpersonal relations. plus some well-presented explanations of time management.com Email Address: sales@accel-team. Space utilization. Click. Machine utilization. Accel-Team Advancing Employee Productivity There are some nice features on this site. motivation. Summary of Free Resources: pdf articles on coaching.
It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance. Site Home Address: http://www.” I like the concept that management trainers and management training should be kind. For me. Summary of Free Resources: insightful leadership articles. tenacity. Learn! 2010 6. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. courage. leadership makes the elephant jump. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles.com Page 12 of 107 Get the MTL Experience! . And to cultivate that perspective you need kindness.com Email Address: brent@actionleadership. and leadership abilities.managetrainlearn. I‟d willingly jump through hoops if he asked me. Click. Yes.Manage.actionleadership. And that‟s why I think I like Brent Filson. Here Brent makes the point that. He goes on.com www. I‟m not too sure exactly why I like his writing. skills. “From now on. see every leadership challenge as a way of having people increase their knowledge. unlike management which involves simply the care and feeding of the organisational elephant.
You‟re offered some examples of “always doing” this. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills. Learn! 2010 7. Then you score yourself.com Email Address: webmaster@aimmconsult. Click. and Conveying Credibility. I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter. which are great starting points for further self-development.com www.Manage.com Page 13 of 107 Get the MTL Experience! . The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading.aimmconsult.managetrainlearn. Site Home Address: http://www. Motivation. There are 14 questions covering areas like “I explore with others different ways to accomplish goals”. The final score will give you a feedback on areas such as Delegation. or “rarely doing” this.
Site Home Address: http://www. many of the products on the site are only available through purchase. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change.com www.com Email Address: info@allbusiness. including employment and HR and business plans. Of course. Learn! 2010 8. All Business Champions of Small Business This is an amazing site for anyone running a small business. Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals.allbusiness. but there is a huge amount of free material. And sure enough there it was. blogs.Manage. And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months.managetrainlearn. that‟s one million!) articles.com Page 14 of 107 Get the MTL Experience! . guides and tips. There‟s advice on managing every aspect of your business. There are news reports. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. One in a million. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep. Click. There‟s everything you could possibly need to help you run an efficient business.
Fortunately.com Page 15 of 107 Get the MTL Experience! . Click. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms. the database came up with 493 stories.managetrainlearn. It‟s absolutely crammed with anecdotes.Manage. aphorisms. Funny Stories If you‟re looking for an amusing story to add to a presentation. He sold over 2 million.com Email Address: editor@anecdotage. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun). tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories. Learn! 2010 9. Site Home Address: http://www. How about this one pulled out at random? It‟s about Japanese businessman. name or keyword. perhaps more than you‟ll ever need to get to grips with. When I keyed in “Business”. and amusing stories. or just to entertain friends at the pub. there‟s a useful search button that allows you to fine-tune your search according to a category.anecdotage. illustrate a learning point.com www. then this is the place to visit. Anecdotage Famous People. Now.
This website is particularly useful for managers in the UK. If you register and log in. In the same way. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas. and Financial Resources. These are: Strategy. There are also links to local resources around the UK. People.Manage. you can build your own personal collection of checklists. Click on any of these and you get a selection of links. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are.com Page 16 of 107 Get the MTL Experience! . Be a Better Manager Solve Problems. Click. Physical Resources.com Email Address: info@beabettermanager. Processes. the checklists from the spinning wheel all link to the relevant National UK Occupational Standard. Click on a link and you get a diagram with individual lists of do‟s and don‟ts. It has 15 questions and delivers immediate feedback. Learn! 2010 10. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www. Information. showing how learning a skill related to levels of performance.com www. Lastly.managetrainlearn. Seize Opportunities. It provides a list of industry sectors with links to their Skills Council.beabettermanager.
it doesn‟t exactly test your comprehension. Do You Know Your Reading Speed? If you want to find out how quick you read.basic-learning. a business communications company run by Gloria Pincu.Manage.htm to the site address) weekly business writing tips. and hey presto. Learn! 2010 Basic Learning Systems Inc 11. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you.com Email Address: firstname.lastname@example.org. Site Home Address: http://www. then spare a minute or two for this easy test from Basic Learning Systems Inc. I made it to 354.com www. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest. Note where you got to.com Page 17 of 107 Get the MTL Experience! . you‟ll find out your reading speed. Click. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute. For the record. Of course.
This is a card of 25 squares on which is printed a buzzword eg “empower”.html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre. Where kindness rules. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged. “envision”.com Page 18 of 107 Get the MTL Experience! . to thrive. Where people eagerly use their brainpower. Imagine the sense of mission and spirit of fun. Where teamwork comes naturally. Tom‟s aim is to create better workplaces. Click.” Yea. Site Home Address: http://www.betterworkplacenow. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards. “value-added”. Imagine its passion for serving customers. You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index. Learn! 2010 12.managetrainlearn. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website.Manage. Imagine its ability to attract and retain talent.com Email Address: email@example.com www. to compete. Imagine the innovative power of such an organization.
is The History of Training.com www. It‟s a massive resource and a lot of it is original.Manage. It‟s the best around. Summary of Free Resources: a massive resource on performance. definitions of learning terms.com/~donclark/ Email Address: donclark@nwlink. The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning. Site Home Address: http://www. the art and science of leadership. Don has a big German shepherd dog and a smaller companion.managetrainlearn. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning. the learning process. It‟s still as good as ever. in case you‟re wondering about that title. Amongst the goodies are: current training news. But the one feature I remember from years ago when I first came across this site. learning.nwlink. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13. and performance management. By the way. leadership and knowledge.com Page 19 of 107 Get the MTL Experience! . and still look at. Click.
Cue: open smile. The Basics. Gender Differences. Parenting Advice. why mobile phone shop staff don‟t use desks.com Page 20 of 107 Get the MTL Experience! .managetrainlearn. I learnt how to use my body language at job interviews. Learn! 2010 14. Personal Interaction. and friendly gesture. relaxed stance. and how to convey sincerity and warmth with my face and gestures.co.Manage. in one tour of this site.co. There are 7 topic areas: Ask Our Experts.bodylanguageexpert.uk Email Address: firstname.lastname@example.org www. Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www. Practical Applications. and The Business World. Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content. So. Click.
Click. illusions. the thing that always draws me back to this site is its collection of Brain Teasers. brain teasers.com Page 21 of 107 Get the MTL Experience! . Site Home Address: http://brainconnection.positscience. Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain.managetrainlearn. and a set of 29 images that dissect the brain as if you were there with a scalpel! But. to be honest. A to Z glossary animations free half hour online course. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head). Then you can view nicely-designed animations which uncover what goes on in your brain. brain games. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles.com www. You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long. Sound Sequence or Dunk Tank. such as why you conceive a word in one part of your brain and utter it from another. There‟s a weekly brain bender to test your knowledge (which I got wrong!). Learn! 2010 15. You can play Bumper Cows.com/ Email Address: webmaster@positscience.Manage. quiz.
It even has a graphology test. Click. models like those from Maslow. Learn! 2010 16. Shall I go on? I‟ve barely scratched the surface. the tree swing cartoons. exercises and icebreakers motivational and amusing posters file tools and materials puzzles. Site Home Address: http://www. feedback forms. It‟s absolutely huge and covers everything you could ever need on training. induction training checklists.com Email Address: ac@alanchapman. And templates of resignation letters. So just go and enjoy it! Summary of Free Resources: teambuilding activities. a glossary of training terms. and not so familiar. time management planners. quizzes. Where Alan got the time from to produce all this beats me.com www. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. It has all the familiar. explaining how to read personality from your handwriting.managetrainlearn. management and business. and Aesop‟s fables. McGregor and McLelland.com Page 22 of 107 Get the MTL Experience! . this is all free. But while others charge for a fraction of what‟s here. appraisal forms.businessballs. multiple intelligence tests training models and much more too numerous to mention.Manage.
as well as in categories such as Education. Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. Learn! 2010 17.com www. Presentations. It comes from Business Training Media who offer onsite courses and a big catalogue of training materials. Click. and Transportation. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine. Government.Manage. Site Home Address: http://www. and The Deal. Call Centre.business-marketing. Corporate Meetings and Incentives.managetrainlearn. The free professional trade magazines on offer include: Human Resource Executive. Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles. Internet.com Email Address: email@example.com Page 23 of 107 Get the MTL Experience! .
” When you register here you get a free toolkit including a meeting planner. and a set of paperclip templates to keep the campaign fresh in your mind. a busy manager‟s complexity audit. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business. The only way to deal with it is to focus more effort on simplicity. Site Home Address: http://www.businesssimplification. Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers. This is what David says: “Cost reduction has been a central focus in most businesses for many years now. Yet there is one hidden area of cost which has rarely been addressed: complexity.au www. a Make It Simple poster.com Page 24 of 107 Get the MTL Experience! .managetrainlearn. Learn! 2010 18.au Email Address: enquire@businesssimplification. Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine.Manage.com.com. Click.
org Email Address: contactus@changingminds. creating minds. Changing Minds How We Change What Others Think. They probably account for over 3500 web pages of industrialstrength knowledge. and business articles. and explanations. Believe.org www.managetrainlearn.changingminds.com Page 25 of 107 Get the MTL Experience! . The sites include: changing minds. he is first a learning junkie. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories. In David‟s own words. David. hooked on the thrill of discovery. Feel and Do I am full of admiration for the author of this site. Learn! 2010 19. No need to apologise. You‟re what the web‟s all about. and thirdly a teacher who loves to pass on the aha‟s of what he knows. improvement encyclopaedia. David apologises that his creations are done in his spare time. Click. Site Home Address: http://www. principles. techniques. an engineer who needs to connect theory to practice. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines. quality toolbook.Manage. second. David Straker.
There are 7 networks – Finance. HR.000 downloadable resources.com/ Email Address: firstname.lastname@example.org Page 26 of 107 Get the MTL Experience! . As Sidhartha says. and Sales/Marketing. Click. use it well!” Summary of Free Resources: massive network of management. Citehr Improving Organisations The CiteMan network is one of my favourite resources. Learn! 2010 20. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management. Legal. ideas and resources. The network now has hundreds of thousands of members from India where it is based to every corner of the world.com www.citehr. General. When I last looked there were over 50.Manage. Operations.managetrainlearn. Site Home Address: http://www. “everything is available to everyone at no charge. and Jobs. Each is a goldmine of information. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory.
There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change.Manage. Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others. Click. Managing yourself better. Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list.coaching2grow. and Influencing a tough boss. You can use it as a standalone coaching tool or as a supplement to working with a live coach.com/ Email Address: info@coaching2grow. Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers. They range from Feedback to Musts and Shoulds and Enemy No 1. As you work your way through the topics.com www. Working with difficult colleagues. Learn! 2010 21.com Page 27 of 107 Get the MTL Experience! . you can make notes on your thoughts and plans in a Personal Growth Workbook.managetrainlearn.
managetrainlearn. There are tons of great information on this site. that people in Poland are the most satisfied with customer service. Click. Learn! 2010 22. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www. reviews. Surveys. and that lengthy waiting times are still the top frustration of customers.customerservicemanager. And a series of useful aids. In a short visit. There‟s one of the biggest lists of customer service articles I‟ve seen. Tests. there‟s a great free magazine and technical document subscription service with 16 products offered.com www. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news. What else? Well. such as Customer Service Job Descriptions. and Scorecards.com Page 28 of 107 Get the MTL Experience! . I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals.Manage.com Email Address: info@customerservicemanager.
Customer Service Training Deliver Today.managetrainlearn. and expertly presented by Nancy herself.com Page 29 of 107 Get the MTL Experience! . and “From Curt to Courteous”. it‟s a smashing site run by Nancy Friedman. Summary of Free Resources: newsletter video previews. Where you come when you‟re sick of customers. See Results Tomorrow This is the Telephone Doctor or Customer Service Training site. “Five Forbidden Phrases”. to the point. Amongst my favourites are: “Exploring the Rudeness Matrix”. perhaps? No.com www. Click.servicetraining. On the link below. Site Home Address: http://www. They‟re all hard-hitting. you‟ll find 16 free previews of the videos. Learn! 2010 23.Manage.com Email Address: info@telephonedoctor. seriously. who‟s put together a library of video programmes on customer service.
pop over there). through Communications Skills. you can succeed no matter what”. Now off you go! Summary of Free Resources: free personality tests. partially agree/disagree.com Page 30 of 107 Get the MTL Experience! .com/tools/assessments. Click. here‟s a true feast. ranging from Your Anger profile. "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation).com www. or strongly agree. agree.managetrainlearn. so if you want more of the same. You can get 31 free Basic Personality tests on this site. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments." There are 10 statements with which you strongly disagree. the Locus of Control and Arbitration test. The preamble explains: This test assesses your locus of control orientation and your attribution style.html Email Address: email@example.com. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals. Here‟s an example of what you‟ll face in one of the set. (They‟re all taken from the Queendom site. to Perfectionism.Manage. Procrastination and Type “A” Personality tests. Site Home Address: http://health. disagree. Learn! 2010 24.
As well as viewing this free course. and Merchandise Inventory) as a guest and get the first lessons free. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software. Acemoney Lite. There‟s another great free service that Dave offers: links to free business software.dwmbeancounter. reassuring and conversational style.com/moodle/ Email Address: info@dwmbeancounter. Payroll. The General Ledger and Journals. covering stuff like Debits and Credits. and Financial Statements. Dave Marshall‟s Bookkeeping course fits the bill nicely. Big E-Z‟s free trial version. Learn! 2010 25. you can also sign up for Dave‟s other courses (eg Special Journals.managetrainlearn.Manage. Click. so a good free course on all things accounting is right up my street. Lazy8 Ledger.com Page 31 of 107 Get the MTL Experience! .com www. There are 7 lessons in the course. You‟ll find links to the Open Office suite of programmes. Onestep Accounting. Checkmate Plus. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!). I don‟t feel I‟m being talked down to and there‟s no jargon. He has a nice friendly. and many more. Site Home Address: http://www.
Learn! 2010 Easy Training 26.easytraining. (check out the almost imperceptible presentation techniques that are used). And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual. (You guessed: I like it!) Just read it. as in the awards presentation or retirement bash. And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script.com Page 32 of 107 Get the MTL Experience! . as in the annual statement to the board. It‟s an astonishing testimony to an inspiring leader.managetrainlearn.Manage.com www. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories. It works on many levels. or the procedural. Site Home Address: http://www.com Email Address: info@easytraining. and it‟s a unique learning experience. (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). it‟s a great template for a superb presentation. Click. It‟ll have you smiling to yourself one minute and nodding in agreement the next.
if that doesn‟t brighten your day.managetrainlearn.Manage. and some really inspiring articles.empoweringmessages. Learn! 2010 Empowering Messages 27.com www. Now.com Email Address: firstname.lastname@example.org Page 33 of 107 Get the MTL Experience! . cartoons. It‟s all about empowerment (aka positivity). But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA. You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”. a huge collection of positive news stories. Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”. Free Empowerment Chats This is an uplifting site that should put you in a good mood. Click. there‟s no hope for you! Summary of Free Resources: audio messages. Site Home Address: http://www. There are empowering stories.
com www. As the title implies. there‟s everything you could possibly need to know on starting a business. and magazine. features.com Email Address: feedback@entrepreneur. from finding an attorney to engaging new staff.managetrainlearn. there‟s an A to Z encyclopaedia of small business terms.com Page 34 of 107 Get the MTL Experience! . Site Home Address: http://www.entrepreneur. there‟s heaps of it here. There are ideas galore on what kind of business to make money in. from raising money to taking time off. For a start. Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics. And there‟s a hand-holding guide to managing and growing your business. Learn! 2010 28. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers. Click. As if all that weren‟t enough.Manage. from home-based businesses to franchises. it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after.
you‟ll find a treasure-trove of resources for entrepreneurs.Manage. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others. Site Home Address: http://www.evancarmichael. and advice. there were 348 items. and a page of unique resources supplied by contributing experts. this is the site for you. Click. Learn! 2010 29. articles. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies. bios of famous entrepreneurs.com www. advice.managetrainlearn.com/ Email Address: info@evancarmichael. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads. At the start of the year. training. On this site. These include videos.com Page 35 of 107 Get the MTL Experience! .
Summary of Free Resources: articles.managetrainlearn. I‟ll eat my hat. There are lots of free resources here on negotiating. It‟s not hard to see why. newsletters and collection of negotiation gambits negotiating style self-assessment. a monthly newsletter.You’ve Got To Be Kidding This is Peter Barron Starks‟ site. or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse. They‟ll catch your attention too because they‟re very much to the point and memorable.everyonenegotiates. for instance.com Email Address: email@example.com Page 36 of 107 Get the MTL Experience! . But what caught my eye was his list of over 60 short sharp negotiating gambits.com www.Manage. Learn! 2010 30. If these gambits don‟t turn you into a powerful deal-maker. including a test of your negotiating style. Site Home Address: http://www. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent. Everyone Negotiates YIKES . Click. which he calls: “your premier resource for sharpening your negotiating skills”. Who. and incisive articles.
com www. The 5 parts arrive in succession in your email box and because of Sean‟s laid-back. Click. followed by “Understanding Others” and ending up with “Seeking Good Counsel”.com Page 37 of 107 Get the MTL Experience! . After the first part which is an Introduction. then “Great Communication Skills are Part of the Top Executive‟s Armoury”.com Email Address: sean@executivecoachingstudio. newsletter email course for executives. you get “Making Things Happen”.executivecoachingstudio. Beats those long journeys to training courses! Summary of Free Resources: articles. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”.managetrainlearn. friendly style are easy to read and easy to absorb. Site Home Address: http://www. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat.Manage. Learn! 2010 31.
culture. Site Home Address: http://www. Click. Executive Planet Cross-cultural Training If you do business around the world. meaning you can register and update articles.Manage. The site works like a wiki. Its main feature is a guide to business culture when negotiating in 49 different countries. entertaining.executiveplanet. suitcase.com Page 38 of 107 Get the MTL Experience! . For each country.managetrainlearn. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen. what to wear. making appointments. you‟ll get advice from an expert along with facts about laws.com Email Address: firstname.lastname@example.org www. and hotel booking. you get advice on: negotiating tactics. and conversational do‟s and don‟ts. how to address people. Learn! 2010 32. and etiquette. this site is an essential companion to your airline tickets. Plus for each country.
and Top 10 Tips. Time Management. Here are a couple of statistics. In the business section.000 authors (also probably growing all the time).000 articles (and probably growing all the time). Site Home Address: http://www.Manage. Goal Setting. you‟ll find Leadership. the best article directory by far is Ezine Articles. Change Management. In the Self-Improvement section.ezinearticles. there are all the categories you could wish for if you are looking to extend or update your knowledge. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory. It reviews everything that it archives which means you‟ll get only good stuff. Teambuilding.com Email Address: info@ezinearticles. Coaching. run by Christopher Knight. This site is mind-bogglingly massive. The list just goes on and on.com www. Presentation.managetrainlearn. including: Customer Service. What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site. Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites. Negotiation. Click. And over 25. Communication.com Page 39 of 107 Get the MTL Experience! . Learn! 2010 33. I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst. It has over 100. and Creativity. For me. Motivation.
a fast feast. For a start. Site Home Address: http://www. Essentially. Learn! 2010 34. All in all. and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK. But on the site you can see the current edition for free and read selected articles. you can subscribe to some very useful newsletters. The one I like most is Fast Take.com Email Address: pr@fastcompany. which is a weekly roundup from the Web. You can also browse their massive archive of past copies.com Page 40 of 107 Get the MTL Experience! . there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future.managetrainlearn. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows. a directory of businesses in your area (States only unfortunately).Manage. Fast Company is a monthly business print magazine that you can subscribe to. mine‟s not there) and Top 10 Bosses From Hell. Click. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. Fast Company How Smart People Work Fast Company is one of the original business information websites. of course. But that‟s nowhere near all they do.com www. Then.fastcompany. For those of us too busy to spend every day surfing.
uk Email Address: service@fenman. this is what I did. Recruitment. Selection and Induction.uk www. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying. Learn! 2010 35.co. As an example. How to run an Assessment Centre. Site Home Address: http://www. Click. and an exercise on identifying employees with talent. called Danger – Talent Zombies! Thank you. There‟s so much information that if you downloaded everything that‟s available. The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples. Fenman! Summary of Free Resources: huge range of training products with many free samples.Manage.com Page 41 of 107 Get the MTL Experience! . That took me to a page with 8 big products of which I was able to download samples from 4. They are now a formidable presence on the Web. Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development.fenman.managetrainlearn. an Induction Toolkit.co. you‟d have a huge library of valuable material. I clicked on just one of their 25 categories.
For example.firststepstraining. First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them. Learn! 2010 36. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before. Incidentally.managetrainlearn.Manage. I won‟t tell you what you have to do in these games (they‟re far too complicated). Site Home Address: http://www. Click. Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire.com Page 42 of 107 Get the MTL Experience! .com www. how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original. Just pop on over and try them for yourself.com Email Address: rbenson@firststepstraining.
There are 6 categories of games: Video games. Learn! 2010 37.managetrainlearn.games2train.Manage. Quiz shows. I gave Quiz show a go and chose Sexual Harassment as my subject. You can try out all of the categories if you have Flash installed.com www. Certification games. I then got to choose who I wanted to be and who to play against and the game started. and design makes you really believe you‟re on a TV quiz show. Flash games. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes. The questions are the usual range of multiple choice and true or false but the graphics. Multiplayer games. I scored quite well and I certainly learnt. Click. Site Home Address: http://www. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games.com Email Address: info@games2train. TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games.com Page 43 of 107 Get the MTL Experience! . audio. and Phone games.
com Page 44 of 107 Get the MTL Experience! . Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is.com www. of course. sleep and TV and so on. here‟s one from Pace Productivity.managetrainlearn. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment. to family. Click. Learn! 2010 38. In addition to the time tabulator. some research into the top time wasters. Site Home Address: http://www. You can also enter your ideal profile to see where you want to be. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes. and interesting time management quotes. That‟s. the site offers 10 time tamer tips.getmoredone. tips.Manage.com Email Address: mark@getmoredone. you can see a pie chart of how well you do compared to others. When you‟ve allocated your weekly hours. and research on time management.
Learn! 2010 Harvard Business School 39.edu www.com Page 45 of 107 Get the MTL Experience! . Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders. Gilbert Colgate. for example. and Hugh Hefner. Click. Did you know.html Email Address: news@hbs. Clarence Birdseye.hbs. There are brief but fascinating bios of each leader.Manage. For non-Americans. Site Home Address: http://www. there will be some unfamiliar names on the list.edu/leadership/database/index. but most people will recognize people like Elizabeth Arden. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century.managetrainlearn. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J.
For a start. he‟s just a great writer. If you want to know what I mean.com www. You just have to read his stuff. the headings of these articles are immediately grabbable. Or “Some squares are really sharp”.mackay. And he packs a big message in the shortest possible space. But I keep a special place for Harvey Mackay. I reckon you‟ll learn a lot from this site. Many of these articles kick off with fascinating stories of successful business leaders or managers. Click. (Harvey knows we‟re all curious deep down). There‟s “The heart of education is the education of the heart”.managetrainlearn. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites. Enjoy! Summary of Free Resources: management articles. just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). Finally.com Email Address: harvey@mackay. It‟s just that he tells such a good story. And then he draws some universal truths out of these stories that help us take home the message.com Page 46 of 107 Get the MTL Experience! . Learn! 2010 40. Yep. Or how about “Say thanks before it‟s just a memory”. Site Home Address: http://www. read the articles on this website. Then there‟s the content.Manage.
has a suite of websites. There are over 700 of them.) The theme behind Scott‟s ideas is Approachability. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www. take a look at his other video site and consultancy site. If you can‟t get enough of Scott on this site. Scott is still young. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere. Many of Scott‟s themes really chime with me.managetrainlearn. My Name Is Scott Stick Yourself Out There In my review of this site. Another is his comfort around using modern technology to build customer relations.com www. is a regular columnist. My Name is Scott website. but he has already written 7 books. Click. (Apparently.hellomynameisscott. It underlies his Hello.Manage. Hello. launched his own interactive TV.com Email Address: scott@hellomynameisscott. I was going to say that a great future awaits Scott Ginsberg. One of them is the idea that you shouldn‟t create customers. Learn! 2010 41. He‟s already got a great present! OK. And then I realised that this isn‟t true.com Page 47 of 107 Get the MTL Experience! . he also has a nametag tattooed on his chest. you should create fans. and has made a brand out of a nametag.
Learn! 2010 42. a wide range of managerial tests (eg Manager in a Fix). Summary of Free Resources: management articles tests forum. Amongst the many free goodies on offer here (along with the articles. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals. a range of audits.com www.Manage. news and jobs) are a wide set of personality tests. Wherever you are.com Email Address: query@humanlinks. links. forum.com Page 48 of 107 Get the MTL Experience! . thinking skills to job satisfaction) and some general knowledge tests. Click. Site Home Address: http://www. (from training needs to climate.managetrainlearn. use it.humanlinks.
about. Learn! 2010 Human Resources About… 43. Motivation.com www. the “must reads”. Employee Recognition. To help you through this wealth of material. As with all About sites. and Success at Work.about. On the way they tackle Human Resources with guide Susan Heathfield. Click. Employing People.com Email Address: info@humanresources. then you‟re in for a great treat. They start with 19th Century History and end up with Zoology.com Page 49 of 107 Get the MTL Experience! . you‟ll find topics on Change Management. and the latest updates. Susan takes you through 4 main areas: HR Basics. Site Home Address: http://humanresources. About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics.Manage. Management/Leadership. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept. Throughout the channel. Summary of Free Resources: Learning style profile Free policy samples.managetrainlearn. here including “Recruit and Hire the Best”. and Teambuilding. Performance Management. Managing People. checklists and forms Interview tips Job descriptions Free email classes. there are links to the most popular sections. there are free 5-week email classes. Communications.
managetrainlearn. thou plump. ISMS curser. a list of hilarious workplace clichés. There‟s a swipe at management models. There‟s a coat of arms (motto: Back to Quo Vadis). black-spotted pigeonfoot!” Odd. For example. Site Home Address: http://www.htm Email Address: Isms2002@btinternet. you can become a member of the institute and learn about the institute‟s history and purpose. a Bullshine generator for producing management speak. here‟s my favourite cliché: “He was in and out like a yo-yo”. ISMS Babel translator carparktivity stickers.Manage. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”. and my favourite pirate curse: “What care I. Summary of Free Resources: bullshine generator. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief. It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously.com www. Click. but great fun. Learn! 2010 44. roll of honour and list of “bored” members.com Page 50 of 107 Get the MTL Experience! . The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. For a flavour of each of these.com/~rpottinger/index. albeit with a serious purpose.btinternet. a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say.
Learn! 2010 45.Manage. But there are 2 features that make this site just a little bit different. Click. For a start. Site Home Address: http://www. They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”. They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”.com Email Address: comments@leadershipnow. The other valuable feature is a reading room where you can read excerpts from some of the best management books around. articles and a newsletter.leadershipnow. there‟s a feature called Leadership Minute. Summary of Free Resources: leadership articles newsletter book excerpts. This is a series of short one-minute reads on leadership subjects. Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes.com www.com Page 51 of 107 Get the MTL Experience! .managetrainlearn. Take a daily dip.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: email@example.com
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: firstname.lastname@example.org
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Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: email@example.com
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I was astounded then and still am now. And of course when you go elsewhere you have other links to explore. Advertising and Promotion. Click. There doesn‟t appear to be anything left out. Then you move through Icebreakers and Group Matters. Learn! 2010 49.com Page 55 of 107 Get the MTL Experience! . And it‟s hard to argue with that. It covers everything in business from A.managetrainlearn. well V. say Group Skills.org Email Address: jalnes@mapfornonprofits. the work of one man. It‟s a real web of information.) Let‟s see what happens when you explore one topic. It‟s an amazing resource. it has a bias towards non-profit organisations. You start with an introduction and a set of links to outside sites. Carter McNamara. Site Home Address: http://www.managementhelp. Volunteers. (By the way. to Z.com www. Summary of Free Resources: encyclopaedia of management. to General Resources and Related Library Links. highly integrated library of management material”. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web.Manage. Carter calls the site a “complete. a true management help.
there‟s a massive collection of articles in the Knowledge Bank.com www. and employment law sites around the world. Where to begin? Well. The one I checked on Motivation has some really well-chosen subjects. Summary of Free Resources: massive collection of management articles glossary of management terms. I selected “Q” and got “Quick Ratio” and “Quality of Work”. you can buy the T-shirt with that slogan on (“To Work Is Human. business schools. Culture. management publications. Manager Wise To Work is Human. Motivation and so on.com Email Address: firstname.lastname@example.org Page 56 of 107 Get the MTL Experience! . such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”. There are also links to universities. portals. As a bonus. To Manage Divine This is nothing short of a management supersite. For devilment. Learn! 2010 50.managerwise.Manage.managetrainlearn. Click. Site Home Address: http://www. Innovation. neatly categorised into sections such as Coaching. To Manage Divine”) and hand it out to your delegates on your next training course. Then there‟s an A to Z glossary of management terms.
To help you and your organisation learn these skills.com Page 57 of 107 Get the MTL Experience! . 1-day Course Plans. Manuals for Trainers.Manage. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development.managetrainlearn. Site Home Address: http://www. You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure.com Email Address: eric@managetrainlearn. Learn! 2010 51. Thinking Skills. ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site.com www.managetrainlearn. MTL provides a range of online products. Time Management and Training Skills. and a library of free e-books. Step-by-Step pocketbook guides. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century. Click. including E-learning courses. They range from Appraisal and Assertiveness to Teambuilding.
com Email Address: mhmail@earthlink. Learn! 2010 52. the best bit is. Other resources on this site include Jeanie‟s guided meditation tapes. it‟s free.com Page 58 of 107 Get the MTL Experience! . and the affirmation for the day was “I act with purposeful awareness of equanimity and balance.” It‟s a nice way to do some useful self-improvement each day and.Manage.mhmail. the theme was Balance. When I looked. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations.managetrainlearn.net www. in the week I checked it out. Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation. For example. Click. Site Home Address: http://www.
managetrainlearn. founder of the Mind Power System. open up your mind.Manage.silvaultramindsystem. and accelerate your own healing. Site Home Address: http://www. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva. Go on. Learn! 2010 53. Click.com www. an optimal state of being in which your right and left brains are working together and you are in a state of total. This programme shows you how to reach the alpha level of relaxation. and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course.com Email Address: support@silvaultramindsystem. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness. creative and deep relaxation. The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential. Plus.com Page 59 of 107 Get the MTL Experience! . You‟ll learn how to reach deep levels of meditation like a Buddhist monk. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”. this is the site to come to. pull creative ideas out of thin air.
com helps more than 10.managetrainlearn. Mind Tools Online management and leadership training. Learn! 2010 54. Site Home Address: http://www. There is also a members‟ area. instantly available Each year. MindTools. for access to all the materials.com Page 60 of 107 Get the MTL Experience! .000. and a forum.000 visitors learn the essential skills they need for an excellent career. free of charge. Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook.mindtools. called Career Excellence Club.Manage. Here you can learn hundreds of essential management skills.com/ Email Address: info@mindtools. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter. interviews with experts. Click.com www.
Now a few years on. Site Home Address: http://www.com Page 61 of 107 Get the MTL Experience! . What you‟ll get on this course is a syllabus. There are some 34 departments ranging from Aeronautics to Writing Studies. It‟s up to you. Let‟s take as an example “Practical Leadership”.managetrainlearn. Click. Or you could use the references as the basis for your own self-paced learning. Listening to the Customer. obviously.mit.mit. Other programmes of interest to managers are: Advanced Managerial Communication. lecture notes and assignments. Learn! 2010 55.Manage. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources. It‟s up to you how you might use this information. Programmes are courses run in any particular semester. reading references.ocw. both in pdf. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes. You could be a trainer and use the plan as a structure for your own courses. is the actual lessons. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world. and Communications for Management.edu www. This is how it works. here are the results: MIT Opencourseware. the Massachusetts Institute of Technology made newspaper headlines. calendar. Negotiations and Conflict Resolution.edu Email Address: info@ocw. What you don‟t get.
com Email Address: email@example.com. Considering what you‟d pay to hear either of these two speakers in person.45 minutes and can be played straight from your PC or an mp3 player. Site Home Address: http://www. When I did this. the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting. Learn! 2010 56. It lasts all of 25.mp3motivators.Manage. Click. mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers.com Page 62 of 107 Get the MTL Experience! .com www. The free gift offered on the site comes when you recommend the site to a friend. that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen.
org/sbot/toolkit/PandLDev.org www. Site Home Address: http://www. There‟s good stuff on the qualities that make up a leader. Maybe they have something in mind? Summary of Free Resources: leadership course. the different ways to communicate.com Page 63 of 107 Get the MTL Experience! . National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme.html Email Address: itte@nbsa. the lessons have universal appeal to managers and leaders in any organisation. Although it‟s aimed at school governing bodies. Learn! 2010 57.Manage.nsba. Click.managetrainlearn. and quite a big section on dealing with conflict.
After submitting your answers.sabonline. Click.com www. Learn! 2010 Negotiation Enterprises 58.com Page 64 of 107 Get the MTL Experience! . Summary of Free Resources: negotiating skills test. which is quite instructive. Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them.com Email Address: info@sabonline. you get the correct versions and a rationale. All the questions are case studies. Site Home Address: http://www. The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to.managetrainlearn.Manage. How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer.
John Baker. Site Home Address: http://www. The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803.Manage. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation.com www. in which these two men doubled the size of the USA overnight for the price of $15 million. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out. The first was what John calls the King Solomon Maternal Claims Dispute.managetrainlearn. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web.com Page 65 of 107 Get the MTL Experience! .negotiatormagazine. Two entries are currently topping the list.com Email Address: editor@negotiatormagazine. Learn! 2010 Negotiator Magazine 59. There‟s no fee so it‟s a resource you can wander around at will. And it‟s all the work of one man. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy. Click. It‟s absolutely massive. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: firstname.lastname@example.org
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: email@example.com
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: firstname.lastname@example.org
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Click. the portal is offered free to charities.uk Email Address: email@example.com. Everything I saw was superbly written and presented. And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each.com Page 69 of 107 Get the MTL Experience! . using their search facility or just going where the mood takes you.managetrainlearn. Oh. Learn! 2010 63.Manage. You need answers. if you‟re a manager who‟s stuck. then you don‟t need training. OK. Everything possible is included from 360 Degree Assessments to Diversity.uk www. Empowerment to Violence and Aggression. overwhelmed. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that.peoplealchemy. A nice touch was also that you can bookmark pages and add your own notes. This enables you to access the full version and wander all over the place. or under pressure (OK. It‟s a great resource and they offer a Free Trial for 15 days. who isn‟t?). and if this wasn‟t enough. just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www. making mistakes.co.
or quick power learning interludes. the rabbit/duck. some of the links are now dead).htm Email Address: Acp103@psu. And others mix numbers and letters as in the “Is it 13 or B?” picture. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme.psu.managetrainlearn. They‟re fun to play with or just to work out for yourself. Site Home Address: http://psych.Manage. and the facing vases/faces.edu/clip/Perception. This site has a huge number of links to different optical illusion sites (though. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief.com Page 70 of 107 Get the MTL Experience! . Others use the Necker cube. And you can use them in a wide range of change programmes as great icebreakers. Click. Learn! 2010 64. the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them. Summary of Free Resources: optical illusions.la. being rather old. Some trainers use the famous “old hag-young queen” image.edu www.
then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site. Click.com Email Address: stevemoor@personal-development. here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”. John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software. There are nearly 250 articles to choose from. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods). As an example of the folksy nature of these writings. Aaah.managetrainlearn. steer right through Learning and Leaders. Site Home Address: http://www. Learn! 2010 Personal Development 65.com Page 71 of 107 Get the MTL Experience! . and end up with Wisdom Words and Worry. neatly arranged in A to Z fashion according to personal development themes. So we start with Abstinence. Say goodnight.com www.Manage.personal-development. move on to Change and Complaints.
Personal Eco-Systems. and I also like Philip because the most important stuff on his bio is his dog.com Email Address: coach@philiphumbert. Kodiak. Oh. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success. audio tapes and top 10 lists. Creating Wealth. Site Home Address: http://philiphumbert.managetrainlearn. Click.com Page 72 of 107 Get the MTL Experience! .” Philip shares a lot of his philosophy and ideas on this website of his. One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002. The free goodies include 3 free e-books: Goal-Setting 101. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense.Manage.com www. and Making Money. He does things that bring him joy and contribute value to others. Learn! 2010 66. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive. Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy.
com Email Address: info@positive-club. a free 7 Eternal Laws CD. and a massive dictionary of self-affirming quotations from Abundance through to Youth. And many more besides. Click. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down. including some classic self-improvement books. Now if none of these don‟t put you on cloud nine. All free. In addition. there‟s a lovely relaxing slideshow from Kahlil Gibran. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”. Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement. Site Home Address: http://www.com www.com Page 73 of 107 Get the MTL Experience! .positive-club. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”. Learn! 2010 67.Manage. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations. then this site will shower you with great motivational literature. a really neat little positive boost trick that only a computer can deliver.managetrainlearn.
managetrainlearn.uk www. Click. Next. first off. seasonal. Then there‟s a range of free excellent Powerpoint templates under different headings such as business. There are also quick links to the free Powerpoint viewer and trial version of the real thing. “Ancient Egyptian Mummification”. and “The Future of the Pork Sausage Market”. funerals and retirements. Where to begin? Well. And lastly. conversational style. Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings. Topics include What to Wear and Dealing with Investors. a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”.uk Email Address: editor2007@presentationhelper. Site Home Address: http://www.presentationhelper.co. and a template builder.co. told in an easy-to-read. Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips. there‟s some great advice on how to deliver your presentation.Manage. Learn! 2010 Presentation Helper 68.com Page 74 of 107 Get the MTL Experience! .
Learn! 2010 69. You can add your own comments. and Fayol‟s 14 Principles of Management. it can also be of value to those who want to develop their knowledge of management ideas. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs.provenmodels. you can browse the model book.com Page 75 of 107 Get the MTL Experience! .com Email Address: customer_service@provenmodels. the author name.com www. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students. pros and cons. Alternatively. It comprises a collection of 64 models which can be accessed be a search of the model name. and references. or the topic.managetrainlearn. Theory X and Y. Summary of Free Resources: Collection of management models Site Home Address: http://www. descriptions.Manage. The models themselves are displayed graphically with details of their characteristics. Click.
Manage. You can‟t help getting infected by Sharma‟s enthusiasm and success aura. Learn! 2010 70. but as the name of his bestselling book. that‟s the person I‟ll always think he is. Everything he touches seems to turn to gold.managetrainlearn. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person. Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari. In all there are nearly 40 broadcasts in the archive. Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material. Site Home Address: http://www.com Email Address: al@robinsharma. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes).com Page 76 of 107 Get the MTL Experience! .com www.robinsharma. The chief free resource on this site is a collection of audio podcasts. These will really motivate you as you walk or drive along. Click.
Plus. Site Home Address: http://www. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills.com www.com Email Address: dawsonprod@aol. entertaining. you‟ll also get a set of 23 articles on power negotiating.managetrainlearn. including: “Ask For More”.com Page 77 of 107 Get the MTL Experience! . and tells a very good story. This site will show you Roger in action both on audio and video.rdawson. He‟s practical.Manage. Learn! 2010 71. and “Money is not as important as you think”. Summary of Free Resources: audio and video excerpts articles on negotiating. Click. “Flinching”.
com www. He has reached more than 3 million people with his high-energy and high-content presentations. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www. Both sites will give you access to some of Ron‟s excellent free material. as if this wasn‟t enough. Click.com Email Address: ron@ronkaufman. There are great videos which will show you why Ron is such a draw when presenting. a free Customer Service Training Library.managetrainlearn. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download. And. Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world.com Page 78 of 107 Get the MTL Experience! . There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”. Learn! 2010 Ron Kaufman 72.Manage.ronkaufman. He has two websites: his own at ronkaufman and his customer service college at Up Your Service.
“Wave goodbye to hesitation”.managetrainlearn. Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP). There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP.saladltd.co.com Page 79 of 107 Get the MTL Experience! .uk Email Address: firstname.lastname@example.org www. and “Power chunking”. Click. To get a feel for some of the tips. Learn! 2010 73.Manage. It‟s run by Jamie Smart who is the author of most of the articles in the tips archive.co. Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free. Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind). Site Home Address: http://www. They‟ll enhance your communications and make you a stronger influencer.
co. Summary of Free Resources: Free courses from their website Free monthly competition. Because they are also promoting their own offline courses. What makes them really outstanding. share the topic on your social sites. you can follow up on tags (to see related items). though.uk/ Email Address: contact@siliconbeachtraining. They care about effective training and that means listening to their clients and course participants. On each of the topics in their courses. as well as more familiar management courses. These range from PRINCE2 to Six Sigma. is the range and depth of free resources on their site. they also run a monthly prize competition with the winners receiving a free course.co.com Page 80 of 107 Get the MTL Experience! . To start off.uk www. Click.Manage.managetrainlearn. Photoshop. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training. and Social Media.siliconbeachtraining. Site Home Address: http://www. or submit a comment of your own. they offer 13 courses that can be accessed from their website pages. Learn! 2010 74.
however.Manage. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses.com www.com Page 81 of 107 Get the MTL Experience! . A great giveaway for training and learning. games. These include trainer‟s notes. is the wealth of free material on offer. You get all the instructions along with the item which are usually well-illustrated. exercises.aspx Email Address: support@skillsconverged. Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers. slides.skillsconverged. Site Home Address: http://www. workbooks. all of which can be customised to suit your own particular training needs.com/Home/tabid/229/Default. Summary of Free Resources: Free training resources on exercises. What makes this more than a training shop. Click. Skills Converged Training Material on Productivity. Learn! 2010 75. These range from energisers and icebreakers to exercises and teambuilders.managetrainlearn.
stressbusting. and stretching.uk www. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are.Manage. Then there is the Stressbusting channel with a variety of short programmes on relaxation. Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress. advice and tests on stress busting. I liked in particular the idea of “Firebreaks” around your busy day.managetrainlearn. from Dr Roger Henderson. Site Home Address: http://www.co. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt. meditation. Learn! 2010 76. There are really interesting articles. or via the type of remedy eg a link to another area or product.uk Email Address: info@stressbusting. Summary of Free Resources: Articles. And the Directory offers a good set of links to more specialised areas. Send me to the relaxation couch now. Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu.co. Click.com Page 82 of 107 Get the MTL Experience! .
Click. developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer. I think.success. Success.managetrainlearn. Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. And email tips. there‟s a great selection of e-cards that you can send to your contacts too. quotes. then this is the place for you. and powerwords. The focus on this entire site is success. coaching courses. Plus a demo of a Life Organizer that plans your personal success. But what about the free resources? Well.bz/ Email Address: info@success. Success guaranteed. (and who doesn‟t have some kind of desire for their own success?). For a start you can download a free CD and MP3 of “The Secret”. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters. these are pretty amazing.com Page 83 of 107 Get the MTL Experience! . Then there‟s an amazing article directory. Plus audio programmes. software and videos. and I forgot.bz www. in fact. Oh. to which you can add your own items. quotes.bz Your Path to Success If success is important to you in life.Manage. Learn! 2010 77. Site Home Address: http://www.
It is a resource. You can access experts in each of these areas. Health and Fitness. and a place to learn. members can earn user points for all their activity on the site. The site has 6 areas: Success Skills. Learn! 2010 78. Once you‟ve registered. and products. Site Home Address: http://www. and Lifestyle. Click. you can be featured on the site and offered prizes.com Email Address: webmaster@selfgrowth. instant messaging. Money and Careers.com Page 84 of 107 Get the MTL Experience! . a community. Spirituality.selfgrowth. adding an article (50).com www. Love and Relationships.managetrainlearn. blogs. newsletters. As an encouragement to participate. or simply daily logging in (5). As a reward for gathering points.Manage. and discussion boards. Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet. sets of articles. including adding an expert page (100 points). you can develop your own member pages and connect to others through chat. Mental Health. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere. events.
Serving Others. Great fun and highly innovative. it has a landscape website not a down-the-page portrait one. Achieving Stretch. Targeted Learning Engaging the Collective Genius of People This is a neat little site.com www. though. And then it uses a mountain background. you get the results which score your responses according to one of the following: Gaining Autonomy. Click.targetedlearning. probably because the company is located in Utah. Fostering Innovation.managetrainlearn. Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop. and Maintaining Balance. Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www. This is a series of 28 questions about your career objectives and values. Leading Others.com/e-learning Email Address: info@targetedlearning. The great thing about the site.com Page 85 of 107 Get the MTL Experience! . Once you‟ve completed the whole set of questions.Manage. For a start. The assessment now allows you to devise an Action Plan. Learn! 2010 79. Being the Expert. I scored highest on Gaining Autonomy which for me was spot-on. Ensuring Security. is the link to the Making a Difference workshop.
Click.com Page 86 of 107 Get the MTL Experience! . Summary of Free Resources: tests and self-assessments. Site Home Address: http://www. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete. on teamwork. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK. Learn! 2010 80. You can take them on your IQ. Testing. on your career choices. Test Café Brain Tests This is one of the best sites around for taking tests. on time management. As an example. on assertiveness.com www.managetrainlearn.testcafe. testing.com Email Address: info@testcafe. and on your personality.Manage.
com Page 87 of 107 Get the MTL Experience! . detect change. about Patti and her work. Click. in her words.com www. You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen. That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change.managetrainlearn. That‟s not all.Manage. The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change.thechangeagent. Summary of Free Resources: articles on change management. Learn! 2010 81. It‟s in the form of a spy file. or. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope.com Email Address: patti@thechangeagent. Let Go”. Site Home Address: http://www.
Click. documents on leadership Site Home Address: http://www. which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”. The site is based on Web 2. blogs. videos. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community.Manage. emailing within the platform. Some of the groups on the site include: Professional Voice.theleadershiphub. Learn! 2010 82. Be Entertained.0 tools with members writing their own leadership diaries. Be Inspired. Disney Leadership.com/ Email Address: info@theleadershiphub. This means that leadership experts and practitioners from all over the world can collaborate with each other.com www.com Page 88 of 107 Get the MTL Experience! . and one I particularly like. uploading their own video clips.managetrainlearn. messaging each other. documents and other useful tools to share with the rest of the community. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs.
com/improvement/a_encyclopedia. and “Fault Tree Analysis” and. Summary of Free Resources: articles on quality and improvement.” So. ranging from original Japanese terminology to Six Sigma frameworks. you can start with the “A-O Diagram” and journey through “Bell Curve”. a companion to changingminds. each with a page containing descriptions of tools and terms about improvement and quality.com www. “Chumbo Chart”.com Page 89 of 107 Get the MTL Experience! . Learn! 2010 The Improvement Encyclopedia 83.htm Email Address: email@example.com. creatingminds. Click. This one is “a long list of around 400 items.Manage.managetrainlearn. if this is your sort of thing. and qualitytools (which you‟ll find elsewhere in this book). Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites. Hats off to David for another amazing encyclopaedic resource. end up with “Z-Chart” and “Zenbara”. Site Home Address: http://www.
and instructive.Manage. Site Home Address: http://www. Read and be entertained! Summary of Free Resources: video excerpts articles. direct.) What makes the site worth a visit is the special collection of articles on success. through “The Winning Mindset of a True Leader”.com www. Learn! 2010 The Logic of Success 84. Victor is an American motivational speaker who is very entertaining.com Page 90 of 107 Get the MTL Experience! . newsletter. and free e-book on success. Click. They range from “My First Trophy”. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”. Motivation with Intelligent Content This is Victor Gonzalez‟s site.managetrainlearn.com Email Address: victor@thelogicofsuccess. There are 62 of them and they‟re all written the way Victor speaks: highly personal. which is summed up as: “never try to win”. (You can see him in action on this site in 4 video excerpts. conversational. a bitter-sweet story of how nobody sees you when you really succeed.thelogicofsuccess.
Site Home Address: http://www. HR. Which makes this section alone a great research tool. Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings.org Email Address: firstname.lastname@example.org Page 91 of 107 Get the MTL Experience! .themanager. Click. it has a wonderful glossary. In fact. Then there are links to Publications. Summary of Free Resources: glossary of management terms articles galore on management.de www. and other categories that will shoot you off to even more resources elsewhere on the Net. and a Daily Knowledge Special. sending you off in all sorts of explorations.managetrainlearn. if you ever need to look something up about management. a Knowledgebase. Learn! 2010 85.Manage. this is as good a place to start as you‟ll find. There are Finance. For a start. Marketing. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues.
Site Home Address: http://www. In addition.Manage.managetrainlearn.com www. and a comparison between work and prison. Click. Dan West. Here you‟ll find answers to questions that really bother people at work. Lists to Hang Up at work.workplacedoctors. “How Can I Combat Tardiness?” and “I Work With A Jerk!”. Learn! 2010 The Workplace Doctors 86. there‟s a very amusing section that includes: some of the crazy things managers say.com Page 92 of 107 Get the MTL Experience! . The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues. such as “Help! I Can‟t Spel”.com/ Email Address: danvwest@msn. and Tina Rowe. Dear Doc… This is an off-beat work-related website run by William Gorden. in “Management Without Logic”. Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say.
thiagi. and e-learning. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles.managetrainlearn.com www. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi. eg on facilitator characteristics. Site Home Address: http://www. trivia puzzles email games. Click. to name just a few. TV game shows. puzzles and guides training resources.com Page 93 of 107 Get the MTL Experience! . Learn! 2010 87.com Email Address: thiagi@thiagi. including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman. And there‟s a lot of free fun training on the site. quizzes. Project Life Cycle.Manage. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun. for short). Just go and play! Summary of Free Resources: games.
These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus. Site Home Address: http://www. There is also a huge library of management material. Finally. there is a Resources section linking to a big database of other sites and companies. consultants and thinkers in their own right.managetrainlearn. much of it available in the Letter to Thinking Managers newsletter which is free for the first two months. Management Today and de Bono is one of the world‟s leading authorities on creative thinking. Learn! 2010 Thinking Managers 88.com www. Summary of Free Resources: Management library Blog watch Media watch Links library. there is a wealth of material on this site.thinkingmangers.com Email Address: info@thinkingmanagers. Click.com Page 94 of 107 Get the MTL Experience! .Manage. both outstanding writers. a Media Watch which summarises the headlines of the world‟s top business publications. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono. As you would expect from two such luminaries. Unusual and original features of the site are various newsfeeds on management topics. Heller is the founder of the magazine. and an update on the world‟s top companies.
php/ Email Address: email@example.com. Click. comments and much more. stories. puzzles.com www. provoke you. jokes. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week. Site Home Address: http://tickledbylife. Learn! 2010 89. discussions. games.Manage. are you tickled by life? Tickledbylife.com Page 95 of 107 Get the MTL Experience! .com/index. The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life.com will surprise you. anecdotes. inspire you and wow you with a host of free articles. Cor. interviews.
336 pages long. Site Home Address: http://www. and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations.managetrainlearn. It‟s huge. Learn! 2010 90.com/products/freebook. and has some very interesting ideas and techniques. Tom Antion is a business speaker who also runs a range of seminars on other topics.com Page 96 of 107 Get the MTL Experience! . Tom Antion Wake ‘Em Up Business Presentations.htm Email Address: orders@antion. Click. try it. Oh. It‟s printable online reading but if you want to buy the book you can. If you want to inject more pizzazz into your presentations.antion.Manage. fun and memorable programs”.com www. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting.
or dozens more. Plus. Tom Peters. The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. Spread them around. the Middle East. slides and pdfs on Peters‟ thoughts. or transformational change. or the nub of leadership. Spain. I used to think. and more. when I was just a humble HR manager. or innovation. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru. Click. There are heaps of stuff here.tompeters. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins. Send them to friends. He is far more than a motivational speaker. Romania. he shakes up enterprises to re-think what they do. Site Home Address: http://www. Use them.managetrainlearn. You can discover what the great man thinks about interviewing excellence.Manage. from seminars in the States. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips. “Take them. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free. For here on Peters‟ site.com Page 97 of 107 Get the MTL Experience! . Tom implores us to use these resources. But now of course the cost doesn‟t come into it. Peters is a legend in his own lifetime.com www. Learn! 2010 91. Brazil. Have your way with them. Years ago.com Email Address: info@tompeters.
Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers. Metaphors.aspx Email Address: customercare@trainerbubble. if you are a UK charity. and Health and Safety. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive. Communication. As well as this service.com/default. whilst remaining affordable. Learn! 2010 92. Click. They also provide consultancy and bespoke services.com www.Manage. Trainerbubble provides a huge list of free samples that are ideal for anyone running courses. Customer Care. Site Home Address: http://www. seminars and workshops. Plus.com Page 98 of 107 Get the MTL Experience! . eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers.trainerbubble. simple to follow and easy to access. including Business Development.managetrainlearn. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. Summary of Free Resources: Samples of training materials. A great training resource. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. Lateral thinkers. you qualify for a free training pack.
managetrainlearn. Click. Learn! 2010 93. if that‟s not enough.com www. and Nutrition.Manage.trans4mind. there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website. And that just scratches the surface.com Page 99 of 107 Get the MTL Experience! . Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”. Heart Intelligence. and assertive/unassertive preferences.com Email Address: info@trans4mind. Plus. stable/unstable. there are 3 more free courses on Communications. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues. Site Home Address: http://www. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion. And. what you want in life and how to consciously transform your life for the better. For starters.
managetrainlearn. change and culture. communication and marketing.com Page 100 of 107 Get the MTL Experience! . Nearly every concept on management must be here.. Learn! 2010 94. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame. You get what‟s on offer thrown straight in your face. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation. and most importantly. valuation and decision making.valuebasedmanagement. organization. and leadership and management. In just a few minutes.Manage. In fact.. Site Home Address: http://www. It‟s like an internet inside an internet.net Email Address: info@valuebasedmanagement. Click. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory.net www. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site.
managetrainlearn.co. you‟ll get a page that explains your learning style.com Page 101 of 107 Get the MTL Experience! .nz www. Learn! 2010 Vark Learning Styles 95. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles). or explain on a diagram?” Once you‟ve answered all the case studies. Here‟s one of the situations: “You have a problem with your knee. This site from New Zealander. Aural. Click. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model.com Email Address: flemingn@ihug. Neil Fleming. Discover Your Learning Style VARK stands for Visual. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is. and Kinaesthetic. Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software. Site Home Address: http://www.vark-learn. Read/Write.Manage. tell you.
Survival On The Moon. Learn! 2010 96. whether you‟re working with colleges. or adapted. activities and exercises.com/games Email Address: james@wilderdom. or the local scout troop. They can be used. I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. And trust activities such as Sherpa Walk and Human Ladder.com Page 102 of 107 Get the MTL Experience! . For me. corporate managers. I could happily spend hours on this site. If you really want to push the boat out.com www.Manage. Site Home Address: http://www.managetrainlearn. Click. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games.wilderdom. and Nuclear Holocaust. this is a treasure trove of training and if there were such a thing. there are all the classic teambuilding games such as Lost At Sea. for any experiential learning course. you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games. For example. any of which could easily account for half a day‟s training. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom.
Then there are all sorts of additional free features. a Dear Workforce agony aunt. Site Home Address: http://www.Manage. and cartoons.workforceonline. When I last looked. Click. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management. topic channels.managetrainlearn.com Email Address: firstname.lastname@example.org Page 103 of 107 Get the MTL Experience! . a forum. Learn! 2010 97. Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin. Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum. a news poll.com www. there were articles. newsletter.
Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out.Manage. if you‟ve had a problem. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time. then Work Worries is the place to visit. Bullying. There‟s also a discussion forum where you can let off steam. Click. Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. Site Home Address: http://www. It‟s based on the idea that all workplace problems are caused by people and that. There are over 1200 articles and resources to choose from with headings like Bad Bosses. Learn! 2010 98.com www.managetrainlearn. then so has someone else who now has an answer. and Office Politics. The original feature that I like about this website is the Vault.com Email Address: email@example.com Page 104 of 107 Get the MTL Experience! .
Training and Development. and The Psychologist‟s Book of Personality Tests. It‟s a true management library. Summary of Free Resources: large collection of e-books Site Home Address: http://www. Learn! 2010 99.com/ Email Address: Karen@xageconsulting. and Teambuilding. Assessment Centres. unusually. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. The free downloadable library on the site is the real draw. Recruitment. Here you‟ll find a huge list of books under different categories such as HRM. Don‟t Guess Your Way to Success. Performance Management. Job Analysis. HR Planning.xageconsulting.managetrainlearn. A large number of the books are MBA notes.com www. Click.com Page 105 of 107 Get the MTL Experience! . English Brainstormers. Policy and Procedures.Manage. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me. Titles include: The Definitive Book of Body Language. an office based in Vietnam. It is run by Karen Davies and Gary Malcolm with. Leadership and Management.
much like many of the others in this book. There are a few great free offerings to be found as well. his forum is called Ask Zig!!. What sets him apart from the rest is that he knows how to stand out.com Page 106 of 107 Get the MTL Experience! . Site Home Address: http://www. including a self-talk card and a performance planner. For example. and every day there is a new Zig Quote of the Day. Zig Ziglar is a motivational speaker and trainer.com www. You don‟t easily forget the name or the clever way in which he uses the name as a brand. and all you‟ve got going for you is you.Manage.. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits. then you can‟t do much better than copy Zig.zigziglar. But if you want to find out how to turn yourself into a distinctive brand.com Email Address: info@zigziglar. his short training courses are called Ziggets. Fleas and Pump Handles” when you sign up for the newsletter. Learn! 2010 100.managetrainlearn. Click.
com. subscribe to our weekly newsletter. and much more.com www. visit http:/ww.Manage. Click.managetrainlearn. For more digital publications on management and personal development. Learn! 2010 Thank you for reading and using this book. get instant downloads of FREE products. This is learning like you always dreamed it could be. Here you can learn about the 20 skills you’ll need for success in the 21st Century.com Page 107 of 107 Get the MTL Experience! . enter our prize quiz. get your surprise bonus gift. visit our website at http://www.managetrainlearn.managetrainlearn. For a very special learning experience.