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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
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12Manage 8 3. 17. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. 16. 33 28. Be a Better Manager 16 18. 35.Manage. Big Dog and Little Dog's Bowl of Biscuits 19 14. Action Leadership 12 7. All Business 14 9. 20 15. Aimm Consulting 13 8. Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31. Executive Coaching Studio 37 32. Discovery Health Channel 30 25. Customer Service Manager 28 23. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www. Anecdotage 15 10. 27. 30. Accelerated Learning 10 5. 18 Better Workplace Now 13.managetrainlearn. 21. 24 19. 33. Customer Service Training 29 24.com Page 4 of 107 Get the MTL Experience! . A Better Workplace 9 4. 34. Basic Learning Systems Inc 17 12. 20. 29. 36. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. 37. Accel-Team 11 6. Click. 1000Ventures 7 2. 26.
76. Institute of Silly and Meaningless Sayings 50 45. National School Board Association 63 www.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. 71. 78. Learn! 2010 38. 68. 48. 61. 72. 39. 67. 63.Manage. Click. 73. 74. 45 40. 79. 71 66. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 64 59. 62. 56. 69. 55. 70 65. My Name Is Scott Human Links 48 58. Human Resources About… 49 44. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. 54 49. 51. 64. 52. 47 42. 53. 60. 54. 77.managetrainlearn. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success.com Page 5 of 107 . 47. 70. 50. 46. 75. 41.
managetrainlearn. 92. Test Café 86 The Change Agent 87 The Leadership Hub 88 83. The Improvement Encyclopedia 89 84. 86. 89.Manage. 99. 96. Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. 82. 88.com Page 6 of 107 Get the MTL Experience! . 91. 92 87. 81. 90. The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. Learn! 2010 80. 100. Click. Value-Based Management 100 95. 85. 93. 97. 98.
connections and advice Site Home Address: http://www.com Page 7 of 107 Get the MTL Experience! .com.com www. And lots of fascinating original stuff too. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”.Manage. In fact. It reminded me of an interactive mind map. It‟s sure to brighten up your day.com and www. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas.1000advices. 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”.1000ventures. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do. It links to two of his other sites at www.com Email Address: headoffice@1000ventures. The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in.success360. Don‟t ask me what‟s here because the answer is. Click.managetrainlearn. Everything. Learn! 2010 1.
Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links. At its core is an A to Z dictionary of management methods.com www. there‟s also a management news section giving links to all the latest management gossip. In addition to the dictionary. When I last looked there were over 1500 easy-to-access entries. Since you can add your own entries to the dictionary. and a forum. At first. Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built. Site Home Address: http://www. Chinese.Manage. and Korean). a list of courses being run (to which you can add your own). 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”. the chances are the number is much higher by now.12manage.managetrainlearn. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality. Learn! 2010 2. Click. models and theory. I thought it was because you can translate any page into any one of 12 languages (including Arabic.com Email Address: email@example.com Page 8 of 107 Get the MTL Experience! . Japanese. This site is a formidable resource. It‟s like an internet in an internet just for managers.
and dysfirmations.html. senseless acts of immaturity (eg “Skip rather than walk”).managetrainlearn.Manage. tips. It‟s not fancy. Click. But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features. colourful. “Nature‟s Leadership Lessons”.html to the site address) massive list of resource references. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”.com Page 9 of 107 Get the MTL Experience! . and tools sections. describe_coworkers. Daniel lists the things you shouldn‟t say at work. Where to start? Well. Site Home Address: http://www. and “Measuring the Mirth”. Learn! 2010 3. A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin.abetterworkplace. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”). Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit.html. but it is full of great content for anyone interested in making their workplace a better place. (my pick of which is the phrase: “That is so not going to happen”). Then there are toolkit. or trendy.com Email: firstname.lastname@example.org www.
com Email Address: als@acceleratedlearning. There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed. Visual.com www. (Linguistic. Mathematical.managetrainlearn. Site Home Address: http://www. Musical.com Page 10 of 107 Get the MTL Experience! . It did! Summary of Free Resources: learning style profile. Bodily.Manage. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences. Accelerated Learning Free Learning Styles Test This is a lovely site. The questions are all straightforward. Learn! 2010 4. and Naturalistic). Inter-personal. Click. Intra-personal.acceleratedlearning. I know that I am linguistic and so was curious to see whether the test would come out right.
motivation. did you know that the base of this huge structure is only 7 inches from being a perfect square?). There‟s a history of employee productivity that will take you all the way back to the Pyramids. Then there are detailed features on teambuilding. Summary of Free Resources: pdf articles on coaching. Learn! 2010 5. Space utilization.com Email Address: sales@accel-team. They include Time utilization. Click. and coaching.com www. and employee development.Manage. One thing that‟s a bit different here is a set of Checklists. productivity and team development excellent and well-illustrated modules on teambuilding and motivation. (For example. self-appraisal. plus some well-presented explanations of time management. Accel-Team Advancing Employee Productivity There are some nice features on this site. Site Home Address: http://www.com Page 11 of 107 Get the MTL Experience! .managetrainlearn.accel-team. Machine utilization. and Interpersonal relations.
com www.Manage.actionleadership. For me. courage. And to cultivate that perspective you need kindness. Summary of Free Resources: insightful leadership articles. unlike management which involves simply the care and feeding of the organisational elephant. Site Home Address: http://www.” I like the concept that management trainers and management training should be kind.managetrainlearn. I‟d willingly jump through hoops if he asked me.com Page 12 of 107 Get the MTL Experience! . It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance. and leadership abilities. Click. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. leadership makes the elephant jump. skills. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles. He goes on. I‟m not too sure exactly why I like his writing. Learn! 2010 6. see every leadership challenge as a way of having people increase their knowledge. tenacity. Yes.com Email Address: brent@actionleadership. “From now on. And that‟s why I think I like Brent Filson. Here Brent makes the point that.
I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas. which are great starting points for further self-development. The final score will give you a feedback on areas such as Delegation.com www. or “rarely doing” this. and Conveying Credibility. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills.managetrainlearn.Manage. Click.com Page 13 of 107 Get the MTL Experience! . There are 14 questions covering areas like “I explore with others different ways to accomplish goals”. You‟re offered some examples of “always doing” this. Motivation.aimmconsult.com Email Address: webmaster@aimmconsult. Site Home Address: http://www. Then you score yourself. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter. Learn! 2010 7.
blogs. There‟s advice on managing every aspect of your business. Of course. Click. Learn! 2010 8. And sure enough there it was. including employment and HR and business plans.com Page 14 of 107 Get the MTL Experience! .Manage.allbusiness. And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep.com www.com Email Address: info@allbusiness. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. There‟s everything you could possibly need to help you run an efficient business. Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals. guides and tips. Site Home Address: http://www. but there is a huge amount of free material. many of the products on the site are only available through purchase.managetrainlearn. One in a million. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change. that‟s one million!) articles. There are news reports. All Business Champions of Small Business This is an amazing site for anyone running a small business.
Site Home Address: http://www. there‟s a useful search button that allows you to fine-tune your search according to a category.com www. When I keyed in “Business”. or just to entertain friends at the pub. He sold over 2 million. aphorisms.Manage. Learn! 2010 9. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms. Fortunately. Anecdotage Famous People.anecdotage. then this is the place to visit.managetrainlearn. perhaps more than you‟ll ever need to get to grips with.com Email Address: editor@anecdotage. tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories. How about this one pulled out at random? It‟s about Japanese businessman. illustrate a learning point. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun). Funny Stories If you‟re looking for an amusing story to add to a presentation. Click. Now.com Page 15 of 107 Get the MTL Experience! . It‟s absolutely crammed with anecdotes. and amusing stories. name or keyword. the database came up with 493 stories.
Seize Opportunities. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www. It provides a list of industry sectors with links to their Skills Council. Information.com www. Learn! 2010 10. This website is particularly useful for managers in the UK. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas. Lastly. Be a Better Manager Solve Problems. It has 15 questions and delivers immediate feedback. Physical Resources. Processes. People. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are. Click on a link and you get a diagram with individual lists of do‟s and don‟ts. There are also links to local resources around the UK. Click.beabettermanager.com Email Address: info@beabettermanager. and Financial Resources.Manage. showing how learning a skill related to levels of performance. the checklists from the spinning wheel all link to the relevant National UK Occupational Standard. These are: Strategy.managetrainlearn. In the same way. Click on any of these and you get a selection of links. you can build your own personal collection of checklists. If you register and log in.com Page 16 of 107 Get the MTL Experience! .
htm to the site address) weekly business writing tips. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you.managetrainlearn. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute. Site Home Address: http://www. Do You Know Your Reading Speed? If you want to find out how quick you read.com Page 17 of 107 Get the MTL Experience! . For the record. Note where you got to. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest. then spare a minute or two for this easy test from Basic Learning Systems Inc.com Email Address: gloria@basic-learning. you‟ll find out your reading speed.com www. Of course. and hey presto. it doesn‟t exactly test your comprehension. Learn! 2010 Basic Learning Systems Inc 11. Click. a business communications company run by Gloria Pincu.Manage. I made it to 354.basic-learning.
Where kindness rules. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website.” Yea.com www.com Email Address: webmail@tomterez. Imagine the sense of mission and spirit of fun.managetrainlearn.html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre. You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row. Imagine the innovative power of such an organization. Site Home Address: http://www.betterworkplacenow. Click. This is a card of 25 squares on which is printed a buzzword eg “empower”. Learn! 2010 12. Imagine its passion for serving customers.com Page 18 of 107 Get the MTL Experience! . Imagine its ability to attract and retain talent. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index. “value-added”. “envision”. Where teamwork comes naturally. to thrive. Tom‟s aim is to create better workplaces. to compete. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards.Manage. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged. Where people eagerly use their brainpower.
nwlink. leadership and knowledge. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning. The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning. and still look at.com/~donclark/ Email Address: donclark@nwlink. Click. definitions of learning terms. is The History of Training.Manage. learning. Amongst the goodies are: current training news. Site Home Address: http://www. It‟s a massive resource and a lot of it is original. in case you‟re wondering about that title. Summary of Free Resources: a massive resource on performance. the art and science of leadership. But the one feature I remember from years ago when I first came across this site. It‟s the best around. By the way.com www. It‟s still as good as ever. and performance management.com Page 19 of 107 Get the MTL Experience! . Don has a big German shepherd dog and a smaller companion.managetrainlearn. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13. the learning process.
in one tour of this site. Learn! 2010 14.uk Email Address: janem@bodylanguageexpert. Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www. I learnt how to use my body language at job interviews.Manage. Practical Applications. The Basics. Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content.uk www. So.managetrainlearn. and friendly gesture.com Page 20 of 107 Get the MTL Experience! . why mobile phone shop staff don‟t use desks. and The Business World. There are 7 topic areas: Ask Our Experts.co. Gender Differences. Cue: open smile. Click. and how to convey sincerity and warmth with my face and gestures.co. relaxed stance.bodylanguageexpert. Personal Interaction. Parenting Advice.
illusions. to be honest. such as why you conceive a word in one part of your brain and utter it from another. brain games. You can play Bumper Cows. Site Home Address: http://brainconnection.com Page 21 of 107 Get the MTL Experience! .positscience.Manage.managetrainlearn. Then you can view nicely-designed animations which uncover what goes on in your brain. A to Z glossary animations free half hour online course. Sound Sequence or Dunk Tank. You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long. quiz. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles. brain teasers. Click. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head).com www. There‟s a weekly brain bender to test your knowledge (which I got wrong!). and a set of 29 images that dissect the brain as if you were there with a scalpel! But.com/ Email Address: webmaster@positscience. Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain. the thing that always draws me back to this site is its collection of Brain Teasers. Learn! 2010 15.
this is all free. induction training checklists. It‟s absolutely huge and covers everything you could ever need on training. McGregor and McLelland.Manage. a glossary of training terms. time management planners. So just go and enjoy it! Summary of Free Resources: teambuilding activities. Click. But while others charge for a fraction of what‟s here. It even has a graphology test. and not so familiar.managetrainlearn. Where Alan got the time from to produce all this beats me. multiple intelligence tests training models and much more too numerous to mention.com www. models like those from Maslow. and Aesop‟s fables.businessballs. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story. quizzes.com Page 22 of 107 Get the MTL Experience! . Shall I go on? I‟ve barely scratched the surface. Learn! 2010 16. management and business. It has all the familiar.com Email Address: ac@alanchapman. Site Home Address: http://www. appraisal forms. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. And templates of resignation letters. exercises and icebreakers motivational and amusing posters file tools and materials puzzles. feedback forms. the tree swing cartoons. explaining how to read personality from your handwriting.
and Transportation. The free professional trade magazines on offer include: Human Resource Executive. Learn! 2010 17. Corporate Meetings and Incentives.com www. Government.business-marketing. Click. It comes from Business Training Media who offer onsite courses and a big catalogue of training materials. Site Home Address: http://www. Internet. and The Deal.com Page 23 of 107 Get the MTL Experience! . Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine. as well as in categories such as Education. Call Centre.managetrainlearn. Presentations.Manage.com Email Address: info@business-marketing. Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles.
com.businesssimplification.Manage. a busy manager‟s complexity audit. and a set of paperclip templates to keep the campaign fresh in your mind. Site Home Address: http://www. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business. This is what David says: “Cost reduction has been a central focus in most businesses for many years now. Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine.au Email Address: email@example.com Page 24 of 107 Get the MTL Experience! . Learn! 2010 18.” When you register here you get a free toolkit including a meeting planner. Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers. Yet there is one hidden area of cost which has rarely been addressed: complexity.managetrainlearn.au www.com. The only way to deal with it is to focus more effort on simplicity. a Make It Simple poster. Click.
he is first a learning junkie. David. techniques. creating minds. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines. an engineer who needs to connect theory to practice. They probably account for over 3500 web pages of industrialstrength knowledge. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories. and business articles.org Email Address: contactus@changingminds. David apologises that his creations are done in his spare time. hooked on the thrill of discovery.changingminds. Click. Changing Minds How We Change What Others Think. In David‟s own words. You‟re what the web‟s all about. improvement encyclopaedia. The sites include: changing minds. Feel and Do I am full of admiration for the author of this site. second. Believe. David Straker. and thirdly a teacher who loves to pass on the aha‟s of what he knows.managetrainlearn. principles. Learn! 2010 19.com Page 25 of 107 Get the MTL Experience! .org www. and explanations. quality toolbook.Manage. Site Home Address: http://www. No need to apologise.
Manage. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management. When I last looked there were over 50.com Page 26 of 107 Get the MTL Experience! . and Sales/Marketing. Legal.com/ Email Address: info@citehr. Site Home Address: http://www. Citehr Improving Organisations The CiteMan network is one of my favourite resources. Click.citehr. use it well!” Summary of Free Resources: massive network of management.000 downloadable resources. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory. There are 7 networks – Finance. Each is a goldmine of information. and Jobs. Operations. HR. ideas and resources. As Sidhartha says. General. Learn! 2010 20. “everything is available to everyone at no charge.com www. The network now has hundreds of thousands of members from India where it is based to every corner of the world.managetrainlearn.
and Influencing a tough boss. Learn! 2010 21. They range from Feedback to Musts and Shoulds and Enemy No 1. you can make notes on your thoughts and plans in a Personal Growth Workbook.coaching2grow. Managing yourself better.com/ Email Address: info@coaching2grow.Manage. Working with difficult colleagues. Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers. Click. You can use it as a standalone coaching tool or as a supplement to working with a live coach. Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others.managetrainlearn.com www. As you work your way through the topics. Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www. There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list.com Page 27 of 107 Get the MTL Experience! .
Surveys. and that lengthy waiting times are still the top frustration of customers. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www. that people in Poland are the most satisfied with customer service. and Scorecards. Learn! 2010 22. Click. And a series of useful aids. there‟s a great free magazine and technical document subscription service with 16 products offered. reviews. I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services. In a short visit. What else? Well.com Email Address: firstname.lastname@example.org. There‟s one of the biggest lists of customer service articles I‟ve seen.com www. Tests.com Page 28 of 107 Get the MTL Experience! .customerservicemanager. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals. such as Customer Service Job Descriptions. There are tons of great information on this site.Manage.
See Results Tomorrow This is the Telephone Doctor or Customer Service Training site. They‟re all hard-hitting. and “From Curt to Courteous”. perhaps? No. Summary of Free Resources: newsletter video previews. you‟ll find 16 free previews of the videos.managetrainlearn. “Five Forbidden Phrases”. On the link below. to the point. Amongst my favourites are: “Exploring the Rudeness Matrix”. it‟s a smashing site run by Nancy Friedman.com Email Address: info@telephonedoctor. who‟s put together a library of video programmes on customer service. Site Home Address: http://www.com www. Where you come when you‟re sick of customers. seriously.Manage.servicetraining. Click.com Page 29 of 107 Get the MTL Experience! . Learn! 2010 23. and expertly presented by Nancy herself. Customer Service Training Deliver Today.
com/tools/assessments. ranging from Your Anger profile. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals. pop over there).Manage.com www. partially agree/disagree. You can get 31 free Basic Personality tests on this site. or strongly agree.discovery. "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation). the Locus of Control and Arbitration test. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments. agree.com Page 30 of 107 Get the MTL Experience! ." There are 10 statements with which you strongly disagree. Site Home Address: http://health. Click. here‟s a true feast. Procrastination and Type “A” Personality tests. so if you want more of the same. The preamble explains: This test assesses your locus of control orientation and your attribution style. (They‟re all taken from the Queendom site. Learn! 2010 24.managetrainlearn. Now off you go! Summary of Free Resources: free personality tests. Here‟s an example of what you‟ll face in one of the set. you can succeed no matter what”. through Communications Skills. to Perfectionism. disagree.html Email Address: info@discovery.
I don‟t feel I‟m being talked down to and there‟s no jargon. There are 7 lessons in the course.com/moodle/ Email Address: info@dwmbeancounter. Site Home Address: http://www. You‟ll find links to the Open Office suite of programmes. Click. so a good free course on all things accounting is right up my street. The General Ledger and Journals. Checkmate Plus. Dave Marshall‟s Bookkeeping course fits the bill nicely. and Merchandise Inventory) as a guest and get the first lessons free. As well as viewing this free course. reassuring and conversational style.managetrainlearn. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!). and many more. He has a nice friendly. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software. Acemoney Lite.com Page 31 of 107 Get the MTL Experience! . and Financial Statements. Big E-Z‟s free trial version.Manage. Learn! 2010 25. you can also sign up for Dave‟s other courses (eg Special Journals. covering stuff like Debits and Credits.dwmbeancounter. Lazy8 Ledger. There‟s another great free service that Dave offers: links to free business software. Payroll.com www. Onestep Accounting.
(check out the almost imperceptible presentation techniques that are used). and it‟s a unique learning experience.com Page 32 of 107 Get the MTL Experience! . Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories. or the procedural. as in the annual statement to the board.easytraining. as in the awards presentation or retirement bash. Click. And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual. (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York).com www. It works on many levels.managetrainlearn. And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script. Site Home Address: http://www. It‟ll have you smiling to yourself one minute and nodding in agreement the next.com Email Address: info@easytraining.Manage. It‟s an astonishing testimony to an inspiring leader. Learn! 2010 Easy Training 26. it‟s a great template for a superb presentation. (You guessed: I like it!) Just read it.
if that doesn‟t brighten your day. But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA. Now. a huge collection of positive news stories. cartoons. Free Empowerment Chats This is an uplifting site that should put you in a good mood. There are empowering stories. Learn! 2010 Empowering Messages 27.empoweringmessages. and some really inspiring articles.com Email Address: zev@empoweringmessages. You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”. It‟s all about empowerment (aka positivity).com Page 33 of 107 Get the MTL Experience! . there‟s no hope for you! Summary of Free Resources: audio messages. Site Home Address: http://www.Manage.managetrainlearn. Click.com www. Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”.
entrepreneur. from raising money to taking time off. it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after. And there‟s a hand-holding guide to managing and growing your business. there‟s an A to Z encyclopaedia of small business terms. As if all that weren‟t enough. Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics.Manage. features. For a start.managetrainlearn. from home-based businesses to franchises. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers. Site Home Address: http://www.com Page 34 of 107 Get the MTL Experience! . from finding an attorney to engaging new staff.com www. As the title implies. There are ideas galore on what kind of business to make money in.com Email Address: feedback@entrepreneur. Learn! 2010 28. there‟s everything you could possibly need to know on starting a business. Click. and magazine. there‟s heaps of it here.
including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies. and a page of unique resources supplied by contributing experts.com/ Email Address: info@evancarmichael. this is the site for you. and advice. advice. training. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group.Manage. These include videos. Click. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads.managetrainlearn. articles. Learn! 2010 29. Site Home Address: http://www. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others. On this site. At the start of the year.com www.evancarmichael.com Page 35 of 107 Get the MTL Experience! . there were 348 items. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help. you‟ll find a treasure-trove of resources for entrepreneurs. bios of famous entrepreneurs. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads.
newsletters and collection of negotiation gambits negotiating style self-assessment.com Email Address: email@example.com Page 36 of 107 Get the MTL Experience! .Manage. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent.everyonenegotiates. Everyone Negotiates YIKES . But what caught my eye was his list of over 60 short sharp negotiating gambits. Who. I‟ll eat my hat. Summary of Free Resources: articles. or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse. It‟s not hard to see why. for instance. which he calls: “your premier resource for sharpening your negotiating skills”. There are lots of free resources here on negotiating. and incisive articles. Click. They‟ll catch your attention too because they‟re very much to the point and memorable. Site Home Address: http://www. Learn! 2010 30. including a test of your negotiating style.You’ve Got To Be Kidding This is Peter Barron Starks‟ site.com www. If these gambits don‟t turn you into a powerful deal-maker. a monthly newsletter.managetrainlearn.
After the first part which is an Introduction. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat.com Email Address: firstname.lastname@example.org. friendly style are easy to read and easy to absorb.executivecoachingstudio. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”. newsletter email course for executives.com Page 37 of 107 Get the MTL Experience! . you get “Making Things Happen”. Click.com www. followed by “Understanding Others” and ending up with “Seeking Good Counsel”. Beats those long journeys to training courses! Summary of Free Resources: articles.Manage. The 5 parts arrive in succession in your email box and because of Sean‟s laid-back. Site Home Address: http://www. Learn! 2010 31. then “Great Communication Skills are Part of the Top Executive‟s Armoury”.
making appointments. Plus for each country. and hotel booking. and etiquette. you‟ll get advice from an expert along with facts about laws.com www.com Email Address: email@example.com. The site works like a wiki. Learn! 2010 32. Click.com Page 38 of 107 Get the MTL Experience! .Manage. meaning you can register and update articles. culture. Site Home Address: http://www. how to address people. what to wear. you get advice on: negotiating tactics. Executive Planet Cross-cultural Training If you do business around the world. For each country. entertaining. and conversational do‟s and don‟ts.managetrainlearn. suitcase. this site is an essential companion to your airline tickets. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen. Its main feature is a guide to business culture when negotiating in 49 different countries.
In the Self-Improvement section. In the business section. Communication. and Creativity. Coaching. I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst.Manage. Change Management. run by Christopher Knight. Teambuilding. Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites.com Page 39 of 107 Get the MTL Experience! . Site Home Address: http://www. This site is mind-bogglingly massive. It has over 100. Click. Here are a couple of statistics. including: Customer Service. the best article directory by far is Ezine Articles. Presentation.com www.ezinearticles. Motivation. For me. Goal Setting. And over 25. What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site.managetrainlearn. you‟ll find Leadership. there are all the categories you could wish for if you are looking to extend or update your knowledge. and Top 10 Tips. Time Management.000 authors (also probably growing all the time). Negotiation.com Email Address: info@ezinearticles. It reviews everything that it archives which means you‟ll get only good stuff. Learn! 2010 33. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory. The list just goes on and on.000 articles (and probably growing all the time).
a directory of businesses in your area (States only unfortunately). But that‟s nowhere near all they do. Click. For a start. But on the site you can see the current edition for free and read selected articles. Essentially. which is a weekly roundup from the Web. Fast Company is a monthly business print magazine that you can subscribe to. there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future.Manage. a fast feast.com Page 40 of 107 Get the MTL Experience! . and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK.com www. All in all. The one I like most is Fast Take. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. of course.managetrainlearn.fastcompany. Learn! 2010 34. Then. you can subscribe to some very useful newsletters. For those of us too busy to spend every day surfing. mine‟s not there) and Top 10 Bosses From Hell.com Email Address: pr@fastcompany. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows. Fast Company How Smart People Work Fast Company is one of the original business information websites. You can also browse their massive archive of past copies. Site Home Address: http://www.
Manage.co.co. Site Home Address: http://www. The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples. called Danger – Talent Zombies! Thank you. you‟d have a huge library of valuable material. and an exercise on identifying employees with talent. Selection and Induction. Learn! 2010 35.uk www. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying.managetrainlearn. As an example.com Page 41 of 107 Get the MTL Experience! . Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development. Recruitment. this is what I did. Click. That took me to a page with 8 big products of which I was able to download samples from 4. I clicked on just one of their 25 categories. There‟s so much information that if you downloaded everything that‟s available. an Induction Toolkit.uk Email Address: service@fenman. Fenman! Summary of Free Resources: huge range of training products with many free samples. How to run an Assessment Centre. They are now a formidable presence on the Web.fenman.
com Page 42 of 107 Get the MTL Experience! .managetrainlearn. Just pop on over and try them for yourself. Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire. Click. how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original. First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before. Learn! 2010 36.com www.firststepstraining. Incidentally.Manage.com Email Address: rbenson@firststepstraining. Site Home Address: http://www. I won‟t tell you what you have to do in these games (they‟re far too complicated). For example.
and design makes you really believe you‟re on a TV quiz show.com Email Address: info@games2train. You can try out all of the categories if you have Flash installed. Multiplayer games. I then got to choose who I wanted to be and who to play against and the game started. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games.com www. There are 6 categories of games: Video games. Learn! 2010 37. and Phone games. Certification games.com Page 43 of 107 Get the MTL Experience! .games2train. Quiz shows. TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games. Site Home Address: http://www.Manage. I gave Quiz show a go and chose Sexual Harassment as my subject.managetrainlearn. I scored quite well and I certainly learnt. The questions are the usual range of multiple choice and true or false but the graphics. audio. Flash games. Click.
Learn! 2010 38. sleep and TV and so on. and interesting time management quotes. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes. Site Home Address: http://www.com www.getmoredone. you can see a pie chart of how well you do compared to others.com Page 44 of 107 Get the MTL Experience! . When you‟ve allocated your weekly hours. tips. and research on time management. some research into the top time wasters.managetrainlearn. In addition to the time tabulator.Manage. the site offers 10 time tamer tips. Click. of course. That‟s.com Email Address: mark@getmoredone. You can also enter your ideal profile to see where you want to be. here‟s one from Pace Productivity. to family. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment. Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is.
managetrainlearn. Did you know. and Hugh Hefner.Manage.com Page 45 of 107 Get the MTL Experience! . Gilbert Colgate. Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century. Click.html Email Address: news@hbs. Site Home Address: http://www. but most people will recognize people like Elizabeth Arden.hbs.edu/leadership/database/index.edu www. Learn! 2010 Harvard Business School 39. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J. There are brief but fascinating bios of each leader. For non-Americans. for example. there will be some unfamiliar names on the list. Clarence Birdseye.
Yep. But I keep a special place for Harvey Mackay. There‟s “The heart of education is the education of the heart”. And then he draws some universal truths out of these stories that help us take home the message. Learn! 2010 40.Manage. Site Home Address: http://www. Finally.com www. he‟s just a great writer.com Email Address: harvey@mackay. read the articles on this website. It‟s just that he tells such a good story. just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). I reckon you‟ll learn a lot from this site. the headings of these articles are immediately grabbable. Many of these articles kick off with fascinating stories of successful business leaders or managers. Or how about “Say thanks before it‟s just a memory”.managetrainlearn. Click. And he packs a big message in the shortest possible space. Enjoy! Summary of Free Resources: management articles.mackay. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites. Then there‟s the content. For a start. If you want to know what I mean. You just have to read his stuff. Or “Some squares are really sharp”. (Harvey knows we‟re all curious deep down).com Page 46 of 107 Get the MTL Experience! .
managetrainlearn.com www. (Apparently.hellomynameisscott. It underlies his Hello. One of them is the idea that you shouldn‟t create customers. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www.Manage. but he has already written 7 books. I was going to say that a great future awaits Scott Ginsberg. Many of Scott‟s themes really chime with me. Learn! 2010 41. Hello. Another is his comfort around using modern technology to build customer relations. launched his own interactive TV. Click. you should create fans. has a suite of websites. If you can‟t get enough of Scott on this site. And then I realised that this isn‟t true. My Name Is Scott Stick Yourself Out There In my review of this site. he also has a nametag tattooed on his chest. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere. My Name is Scott website. He‟s already got a great present! OK. Scott is still young.com Page 47 of 107 Get the MTL Experience! . take a look at his other video site and consultancy site. There are over 700 of them.com Email Address: scott@hellomynameisscott.) The theme behind Scott‟s ideas is Approachability. is a regular columnist. and has made a brand out of a nametag.
Learn! 2010 42. a range of audits.com Page 48 of 107 Get the MTL Experience! . use it. Site Home Address: http://www. thinking skills to job satisfaction) and some general knowledge tests. a wide range of managerial tests (eg Manager in a Fix).humanlinks. Click.com www.managetrainlearn. news and jobs) are a wide set of personality tests. Wherever you are. forum. Amongst the many free goodies on offer here (along with the articles. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals. Summary of Free Resources: management articles tests forum. (from training needs to climate.com Email Address: query@humanlinks. links.Manage.
On the way they tackle Human Resources with guide Susan Heathfield. you‟ll find topics on Change Management.Manage. Employee Recognition. and Teambuilding. here including “Recruit and Hire the Best”.about. To help you through this wealth of material. Management/Leadership. About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics. Throughout the channel. Motivation. They start with 19th Century History and end up with Zoology. and the latest updates. Performance Management.managetrainlearn. then you‟re in for a great treat. Summary of Free Resources: Learning style profile Free policy samples. As with all About sites. Learn! 2010 Human Resources About… 43. Communications. Susan takes you through 4 main areas: HR Basics. Click.com www.about. there are links to the most popular sections. Employing People. Site Home Address: http://humanresources. and Success at Work. the “must reads”. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept. Managing People.com Email Address: firstname.lastname@example.org Page 49 of 107 Get the MTL Experience! . there are free 5-week email classes. checklists and forms Interview tips Job descriptions Free email classes.
but great fun. ISMS curser. The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. Site Home Address: http://www. For a flavour of each of these. here‟s my favourite cliché: “He was in and out like a yo-yo”. It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously.com/~rpottinger/index. There‟s a swipe at management models. ISMS Babel translator carparktivity stickers. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief. and my favourite pirate curse: “What care I. roll of honour and list of “bored” members. Learn! 2010 44. black-spotted pigeonfoot!” Odd. thou plump. For example.htm Email Address: Isms2002@btinternet. Summary of Free Resources: bullshine generator.managetrainlearn.Manage. albeit with a serious purpose. you can become a member of the institute and learn about the institute‟s history and purpose. a list of hilarious workplace clichés. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”. There‟s a coat of arms (motto: Back to Quo Vadis).com www.btinternet.com Page 50 of 107 Get the MTL Experience! . a Bullshine generator for producing management speak. a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say. Click.
They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”. The other valuable feature is a reading room where you can read excerpts from some of the best management books around. Click. Take a daily dip.managetrainlearn. Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes. there‟s a feature called Leadership Minute. For a start. This is a series of short one-minute reads on leadership subjects.com Page 51 of 107 Get the MTL Experience! .com www.com Email Address: email@example.com. Site Home Address: http://www. articles and a newsletter.Manage. But there are 2 features that make this site just a little bit different. They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”. Summary of Free Resources: leadership articles newsletter book excerpts. Learn! 2010 45.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: firstname.lastname@example.org
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: email@example.com
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Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: firstname.lastname@example.org
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Volunteers.com Page 55 of 107 Get the MTL Experience! . I was astounded then and still am now. it has a bias towards non-profit organisations. the work of one man. It‟s a real web of information. Carter McNamara. a true management help. It‟s an amazing resource. You start with an introduction and a set of links to outside sites. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web. Carter calls the site a “complete.com www. well V. (By the way. It covers everything in business from A.managetrainlearn. highly integrated library of management material”.Manage. say Group Skills. And it‟s hard to argue with that. Learn! 2010 49. to Z. Click. There doesn‟t appear to be anything left out.managementhelp. Summary of Free Resources: encyclopaedia of management. And of course when you go elsewhere you have other links to explore.) Let‟s see what happens when you explore one topic. Advertising and Promotion.org Email Address: jalnes@mapfornonprofits. Then you move through Icebreakers and Group Matters. Site Home Address: http://www. to General Resources and Related Library Links.
As a bonus. Click. there‟s a massive collection of articles in the Knowledge Bank.com Email Address: admin@managerwise. Culture. I selected “Q” and got “Quick Ratio” and “Quality of Work”. To Manage Divine This is nothing short of a management supersite. Where to begin? Well. Manager Wise To Work is Human. Site Home Address: http://www. Then there‟s an A to Z glossary of management terms. There are also links to universities. and employment law sites around the world. portals. business schools. For devilment. Summary of Free Resources: massive collection of management articles glossary of management terms. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”.managetrainlearn.com Page 56 of 107 Get the MTL Experience! .com www. Learn! 2010 50. The one I checked on Motivation has some really well-chosen subjects. Innovation.Manage. Motivation and so on. management publications.managerwise. you can buy the T-shirt with that slogan on (“To Work Is Human. To Manage Divine”) and hand it out to your delegates on your next training course. neatly categorised into sections such as Coaching.
com Email Address: eric@managetrainlearn. To help you and your organisation learn these skills. MTL provides a range of online products.com www. 1-day Course Plans. Thinking Skills. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development. They range from Appraisal and Assertiveness to Teambuilding. and a library of free e-books. Learn! 2010 51. Step-by-Step pocketbook guides. ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site.managetrainlearn. Time Management and Training Skills.managetrainlearn. Site Home Address: http://www. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century. including E-learning courses.com Page 57 of 107 Get the MTL Experience! . You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure. Manuals for Trainers.Manage. Click.
” It‟s a nice way to do some useful self-improvement each day and. For example. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes. Click. Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation. Other resources on this site include Jeanie‟s guided meditation tapes. Learn! 2010 52. it‟s free. the theme was Balance.mhmail. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations. in the week I checked it out.com Page 58 of 107 Get the MTL Experience! .net www. and the affirmation for the day was “I act with purposeful awareness of equanimity and balance. Site Home Address: http://www.com Email Address: mhmail@earthlink. When I looked. the best bit is.managetrainlearn.Manage.
and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course. This programme shows you how to reach the alpha level of relaxation. this is the site to come to. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”. Go on. The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness. Plus. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva. Learn! 2010 53. creative and deep relaxation.silvaultramindsystem.com www.Manage.com Page 59 of 107 Get the MTL Experience! .managetrainlearn. founder of the Mind Power System. You‟ll learn how to reach deep levels of meditation like a Buddhist monk.com Email Address: support@silvaultramindsystem. Site Home Address: http://www. open up your mind. an optimal state of being in which your right and left brains are working together and you are in a state of total. pull creative ideas out of thin air. and accelerate your own healing. Click.
called Career Excellence Club. instantly available Each year.com Page 60 of 107 Get the MTL Experience! . Here you can learn hundreds of essential management skills.000 visitors learn the essential skills they need for an excellent career. free of charge. for access to all the materials.Manage. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter.com helps more than 10. Mind Tools Online management and leadership training. Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook.com www. MindTools. Click. and a forum.000. Site Home Address: http://www. There is also a members‟ area. Learn! 2010 54.com/ Email Address: email@example.com. interviews with experts.
Learn! 2010 55. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources. obviously. There are some 34 departments ranging from Aeronautics to Writing Studies. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes. Programmes are courses run in any particular semester. Click. It‟s up to you how you might use this information. and Communications for Management. Listening to the Customer. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world.Manage.com Page 61 of 107 Get the MTL Experience! . calendar. is the actual lessons. You could be a trainer and use the plan as a structure for your own courses. Or you could use the references as the basis for your own self-paced learning. Let‟s take as an example “Practical Leadership”. It‟s up to you. the Massachusetts Institute of Technology made newspaper headlines. Negotiations and Conflict Resolution.managetrainlearn. reading references. both in pdf.edu www. here are the results: MIT Opencourseware.edu Email Address: info@ocw. Site Home Address: http://www. Now a few years on. What you‟ll get on this course is a syllabus. This is how it works.ocw. lecture notes and assignments.mit. What you don‟t get. Other programmes of interest to managers are: Advanced Managerial Communication.mit.
Manage. mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers. It lasts all of 25.mp3motivators. Site Home Address: http://www. When I did this.com Email Address: info@mp3motivators. The free gift offered on the site comes when you recommend the site to a friend. Learn! 2010 56.com Page 62 of 107 Get the MTL Experience! . the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting.45 minutes and can be played straight from your PC or an mp3 player. Considering what you‟d pay to hear either of these two speakers in person.managetrainlearn. Click. that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen.com www.
Maybe they have something in mind? Summary of Free Resources: leadership course.html Email Address: itte@nbsa. Although it‟s aimed at school governing bodies. There‟s good stuff on the qualities that make up a leader. Learn! 2010 57. the different ways to communicate. Site Home Address: http://www. National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme.org/sbot/toolkit/PandLDev. the lessons have universal appeal to managers and leaders in any organisation.org www.Manage.managetrainlearn.com Page 63 of 107 Get the MTL Experience! . and quite a big section on dealing with conflict.nsba. Click.
managetrainlearn. Learn! 2010 Negotiation Enterprises 58. All the questions are case studies. After submitting your answers.sabonline.Manage. The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to. Click.com Page 64 of 107 Get the MTL Experience! . How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer.com www. Summary of Free Resources: negotiating skills test. which is quite instructive. you get the correct versions and a rationale.com Email Address: info@sabonline. Site Home Address: http://www. Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them.
com Page 65 of 107 Get the MTL Experience! . There‟s no fee so it‟s a resource you can wander around at will.managetrainlearn. It‟s absolutely massive. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out. Click. Learn! 2010 Negotiator Magazine 59.com www. Site Home Address: http://www.Manage.negotiatormagazine. And it‟s all the work of one man. John Baker. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation. The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803.com Email Address: editor@negotiatormagazine. Two entries are currently topping the list. in which these two men doubled the size of the USA overnight for the price of $15 million. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy. The first was what John calls the King Solomon Maternal Claims Dispute. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: firstname.lastname@example.org
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: email@example.com
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: firstname.lastname@example.org
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managetrainlearn.co. OK. if you‟re a manager who‟s stuck. A nice touch was also that you can bookmark pages and add your own notes. And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each. then you don‟t need training. or under pressure (OK. Oh. making mistakes. using their search facility or just going where the mood takes you. just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www.com Page 69 of 107 Get the MTL Experience! . It‟s a great resource and they offer a Free Trial for 15 days.peoplealchemy. This enables you to access the full version and wander all over the place.uk Email Address: email@example.com www. You need answers. the portal is offered free to charities. Everything possible is included from 360 Degree Assessments to Diversity. who isn‟t?). overwhelmed. Empowerment to Violence and Aggression. Click.co. and if this wasn‟t enough.Manage. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that. Everything I saw was superbly written and presented. Learn! 2010 63.
being rather old. And others mix numbers and letters as in the “Is it 13 or B?” picture. Summary of Free Resources: optical illusions. And you can use them in a wide range of change programmes as great icebreakers. the rabbit/duck.Manage.htm Email Address: Acp103@psu.edu www.managetrainlearn.la. They‟re fun to play with or just to work out for yourself. or quick power learning interludes. some of the links are now dead). Site Home Address: http://psych. Learn! 2010 64. the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them.psu. Some trainers use the famous “old hag-young queen” image. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme. This site has a huge number of links to different optical illusion sites (though. and the facing vases/faces.edu/clip/Perception. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief.com Page 70 of 107 Get the MTL Experience! . Click. Others use the Necker cube.
here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”. There are nearly 250 articles to choose from. John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software. steer right through Learning and Leaders. So we start with Abstinence.com www.managetrainlearn. neatly arranged in A to Z fashion according to personal development themes.Manage. Say goodnight. Site Home Address: http://www. then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site. Click. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods). move on to Change and Complaints. Aaah. Learn! 2010 Personal Development 65.com Email Address: firstname.lastname@example.org Page 71 of 107 Get the MTL Experience! . As an example of the folksy nature of these writings.personal-development. and end up with Wisdom Words and Worry.
Learn! 2010 66. One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002. Site Home Address: http://philiphumbert. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense. The free goodies include 3 free e-books: Goal-Setting 101. audio tapes and top 10 lists. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive.com Email Address: coach@philiphumbert.Manage. Click. Creating Wealth. and Making Money. Oh. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success.” Philip shares a lot of his philosophy and ideas on this website of his. Kodiak. He does things that bring him joy and contribute value to others. Personal Eco-Systems. and I also like Philip because the most important stuff on his bio is his dog.managetrainlearn.com Page 72 of 107 Get the MTL Experience! . Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy.com www.
All free.com Email Address: info@positive-club. including some classic self-improvement books. and a massive dictionary of self-affirming quotations from Abundance through to Youth.managetrainlearn. And many more besides. a free 7 Eternal Laws CD. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”. there‟s a lovely relaxing slideshow from Kahlil Gibran.Manage. a really neat little positive boost trick that only a computer can deliver. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations.com www. In addition. Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement. Site Home Address: http://www. then this site will shower you with great motivational literature. Learn! 2010 67.com Page 73 of 107 Get the MTL Experience! .positive-club. Click. Now if none of these don‟t put you on cloud nine. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”.
Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite. there‟s some great advice on how to deliver your presentation. Site Home Address: http://www. and a template builder.com Page 74 of 107 Get the MTL Experience! . “Ancient Egyptian Mummification”.co. and “The Future of the Pork Sausage Market”.uk Email Address: editor2007@presentationhelper. first off. seasonal.co. funerals and retirements. Next. Where to begin? Well. Learn! 2010 Presentation Helper 68.uk www. There are also quick links to the free Powerpoint viewer and trial version of the real thing.presentationhelper. conversational style. Then there‟s a range of free excellent Powerpoint templates under different headings such as business.Manage. a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”. Topics include What to Wear and Dealing with Investors. told in an easy-to-read. Click. And lastly. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings. Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips.managetrainlearn.
You can add your own comments.com Page 75 of 107 Get the MTL Experience! .com Email Address: customer_service@provenmodels. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs. you can browse the model book.managetrainlearn. or the topic. descriptions. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students. Learn! 2010 69. and Fayol‟s 14 Principles of Management. Summary of Free Resources: Collection of management models Site Home Address: http://www. Theory X and Y. and references. Click. it can also be of value to those who want to develop their knowledge of management ideas. Alternatively. It comprises a collection of 64 models which can be accessed be a search of the model name. The models themselves are displayed graphically with details of their characteristics. the author name.Manage. pros and cons.provenmodels.com www.
These will really motivate you as you walk or drive along. Click.robinsharma. The chief free resource on this site is a collection of audio podcasts.Manage.com Page 76 of 107 Get the MTL Experience! . Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes).com Email Address: al@robinsharma. Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material.com www. but as the name of his bestselling book. Learn! 2010 70. that‟s the person I‟ll always think he is. Everything he touches seems to turn to gold. Site Home Address: http://www. You can‟t help getting infected by Sharma‟s enthusiasm and success aura. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person. Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari.managetrainlearn. In all there are nearly 40 broadcasts in the archive.
This site will show you Roger in action both on audio and video. Summary of Free Resources: audio and video excerpts articles on negotiating. and tells a very good story.Manage. and “Money is not as important as you think”. Learn! 2010 71. He‟s practical.com Email Address: email@example.com. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills. Click. entertaining.com www. including: “Ask For More”. you‟ll also get a set of 23 articles on power negotiating. Site Home Address: http://www.com Page 77 of 107 Get the MTL Experience! .rdawson. “Flinching”. Plus.
as if this wasn‟t enough. Learn! 2010 Ron Kaufman 72.managetrainlearn. a free Customer Service Training Library.Manage. And. Click.ronkaufman. There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”.com Page 78 of 107 Get the MTL Experience! . There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download.com Email Address: ron@ronkaufman. He has two websites: his own at ronkaufman and his customer service college at Up Your Service.com www. Both sites will give you access to some of Ron‟s excellent free material. Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world. There are great videos which will show you why Ron is such a draw when presenting. He has reached more than 3 million people with his high-energy and high-content presentations. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www.
Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free.uk www. “Wave goodbye to hesitation”. They‟ll enhance your communications and make you a stronger influencer. Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP). To get a feel for some of the tips. Learn! 2010 73.co.saladltd. Site Home Address: http://www.managetrainlearn.com Page 79 of 107 Get the MTL Experience! .co. Click. There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP. and “Power chunking”.Manage. It‟s run by Jamie Smart who is the author of most of the articles in the tips archive. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind). Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook.uk Email Address: info@saladltd.
Because they are also promoting their own offline courses. Summary of Free Resources: Free courses from their website Free monthly competition. or submit a comment of your own. These range from PRINCE2 to Six Sigma. Learn! 2010 74. they offer 13 courses that can be accessed from their website pages. What makes them really outstanding.uk/ Email Address: contact@siliconbeachtraining. On each of the topics in their courses. though.co. Click.uk www. and Social Media.co. they also run a monthly prize competition with the winners receiving a free course. as well as more familiar management courses.managetrainlearn. To start off.siliconbeachtraining. Site Home Address: http://www.com Page 80 of 107 Get the MTL Experience! . Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training.Manage. share the topic on your social sites. They care about effective training and that means listening to their clients and course participants. Photoshop. is the range and depth of free resources on their site. you can follow up on tags (to see related items).
games.managetrainlearn.com www.Manage.com/Home/tabid/229/Default. Skills Converged Training Material on Productivity.skillsconverged. however. Click. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses. A great giveaway for training and learning. slides. Summary of Free Resources: Free training resources on exercises. These range from energisers and icebreakers to exercises and teambuilders. all of which can be customised to suit your own particular training needs. You get all the instructions along with the item which are usually well-illustrated. is the wealth of free material on offer. Site Home Address: http://www.aspx Email Address: support@skillsconverged. These include trainer‟s notes. workbooks. Learn! 2010 75.com Page 81 of 107 Get the MTL Experience! . Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers. What makes this more than a training shop. exercises.
Site Home Address: http://www.stressbusting. or via the type of remedy eg a link to another area or product.uk Email Address: firstname.lastname@example.org Page 82 of 107 Get the MTL Experience! . Summary of Free Resources: Articles. And the Directory offers a good set of links to more specialised areas. Learn! 2010 76. Then there is the Stressbusting channel with a variety of short programmes on relaxation. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt.uk www. meditation. advice and tests on stress busting. and stretching. from Dr Roger Henderson. There are really interesting articles. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are. Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu.co.Manage. Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress. Send me to the relaxation couch now. Click.managetrainlearn.co. I liked in particular the idea of “Firebreaks” around your busy day.
For a start you can download a free CD and MP3 of “The Secret”.Manage. in fact.bz Your Path to Success If success is important to you in life.success. Plus a demo of a Life Organizer that plans your personal success. The focus on this entire site is success. quotes. I think. there‟s a great selection of e-cards that you can send to your contacts too. developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer. and I forgot. and powerwords.managetrainlearn. then this is the place for you. these are pretty amazing. But what about the free resources? Well.bz/ Email Address: info@success. And email tips. Learn! 2010 77. Plus audio programmes. Then there‟s an amazing article directory. to which you can add your own items. Success. quotes. Click. software and videos.bz www. Success guaranteed. coaching courses. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters. Site Home Address: http://www.com Page 83 of 107 Get the MTL Experience! . (and who doesn‟t have some kind of desire for their own success?). Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. Oh.
Manage. newsletters. members can earn user points for all their activity on the site. Once you‟ve registered.managetrainlearn.com Page 84 of 107 Get the MTL Experience! . and products. Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts.com www. Love and Relationships. As a reward for gathering points. You can access experts in each of these areas. The site has 6 areas: Success Skills. blogs. you can be featured on the site and offered prizes. and discussion boards. Mental Health. including adding an expert page (100 points).com Email Address: webmaster@selfgrowth. you can develop your own member pages and connect to others through chat. Site Home Address: http://www. events. and Lifestyle. a community. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere. Spirituality. sets of articles. adding an article (50).selfgrowth. Money and Careers. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet. Learn! 2010 78. As an encouragement to participate. Health and Fitness. It is a resource. instant messaging. and a place to learn. Click. or simply daily logging in (5).
Targeted Learning Engaging the Collective Genius of People This is a neat little site. though. I scored highest on Gaining Autonomy which for me was spot-on. Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www.com/e-learning Email Address: email@example.com. you get the results which score your responses according to one of the following: Gaining Autonomy.managetrainlearn. The assessment now allows you to devise an Action Plan. For a start. Great fun and highly innovative. Being the Expert. Fostering Innovation. Serving Others.Manage. The great thing about the site. Achieving Stretch. probably because the company is located in Utah. is the link to the Making a Difference workshop. Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop. This is a series of 28 questions about your career objectives and values. Learn! 2010 79. Click. Leading Others. Ensuring Security.com www. it has a landscape website not a down-the-page portrait one. And then it uses a mountain background.com Page 85 of 107 Get the MTL Experience! . and Maintaining Balance. Once you‟ve completed the whole set of questions.
on time management.com www.managetrainlearn. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete.com Page 86 of 107 Get the MTL Experience! . Summary of Free Resources: tests and self-assessments.testcafe. Test Café Brain Tests This is one of the best sites around for taking tests. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK. Testing. You can take them on your IQ. on teamwork.com Email Address: info@testcafe. Learn! 2010 80.Manage. Click. testing. Site Home Address: http://www. As an example. and on your personality. on your career choices. on assertiveness.
Site Home Address: http://www. That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change. Summary of Free Resources: articles on change management. Learn! 2010 81.managetrainlearn.thechangeagent.com Page 87 of 107 Get the MTL Experience! . Let Go”. The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change.Manage.com Email Address: patti@thechangeagent. It‟s in the form of a spy file. or. in her words. Click. about Patti and her work. That‟s not all. You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope. detect change.com www.
Some of the groups on the site include: Professional Voice. emailing within the platform. This means that leadership experts and practitioners from all over the world can collaborate with each other. The site is based on Web 2.managetrainlearn. Be Inspired.com/ Email Address: info@theleadershiphub. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools. Be Entertained. documents and other useful tools to share with the rest of the community. messaging each other. Click. and one I particularly like.com Page 88 of 107 Get the MTL Experience! .com www. Disney Leadership. documents on leadership Site Home Address: http://www. videos.0 tools with members writing their own leadership diaries. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs.theleadershiphub.Manage. uploading their own video clips. which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”. Learn! 2010 82. blogs.
creatingminds. Click.com/improvement/a_encyclopedia.htm Email Address: contactus@syque. Summary of Free Resources: articles on quality and improvement. Learn! 2010 The Improvement Encyclopedia 83. Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites. if this is your sort of thing.syque.managetrainlearn. end up with “Z-Chart” and “Zenbara”. and qualitytools (which you‟ll find elsewhere in this book). “Chumbo Chart”.com Page 89 of 107 Get the MTL Experience! . a companion to changingminds.Manage.com www. This one is “a long list of around 400 items. you can start with the “A-O Diagram” and journey through “Bell Curve”. Site Home Address: http://www. each with a page containing descriptions of tools and terms about improvement and quality. Hats off to David for another amazing encyclopaedic resource.” So. ranging from original Japanese terminology to Six Sigma frameworks. and “Fault Tree Analysis” and.
through “The Winning Mindset of a True Leader”. and instructive.com Email Address: victor@thelogicofsuccess. Click. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”. There are 62 of them and they‟re all written the way Victor speaks: highly personal. Motivation with Intelligent Content This is Victor Gonzalez‟s site.thelogicofsuccess.com www. and free e-book on success. (You can see him in action on this site in 4 video excerpts.Manage. newsletter. conversational. a bitter-sweet story of how nobody sees you when you really succeed. Read and be entertained! Summary of Free Resources: video excerpts articles. They range from “My First Trophy”. direct. Site Home Address: http://www. Victor is an American motivational speaker who is very entertaining.) What makes the site worth a visit is the special collection of articles on success.com Page 90 of 107 Get the MTL Experience! .managetrainlearn. Learn! 2010 The Logic of Success 84. which is summed up as: “never try to win”.
Site Home Address: http://www. There are Finance. Click. For a start. HR. and other categories that will shoot you off to even more resources elsewhere on the Net.themanager. a Knowledgebase.managetrainlearn. if you ever need to look something up about management.Manage.com Page 91 of 107 Get the MTL Experience! . Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues.de www. sending you off in all sorts of explorations. it has a wonderful glossary.org Email Address: info@reckliesmp. Which makes this section alone a great research tool. and a Daily Knowledge Special. Learn! 2010 85. Marketing. Summary of Free Resources: glossary of management terms articles galore on management. Then there are links to Publications. In fact. this is as good a place to start as you‟ll find.
Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say.Manage. Dan West. In addition. Here you‟ll find answers to questions that really bother people at work.com Page 92 of 107 Get the MTL Experience! . Click. in “Management Without Logic”.managetrainlearn. and a comparison between work and prison. and Tina Rowe. “How Can I Combat Tardiness?” and “I Work With A Jerk!”. Site Home Address: http://www. Dear Doc… This is an off-beat work-related website run by William Gorden. Lists to Hang Up at work.com/ Email Address: danvwest@msn. Learn! 2010 The Workplace Doctors 86.workplacedoctors. such as “Help! I Can‟t Spel”. there‟s a very amusing section that includes: some of the crazy things managers say. The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues.com www.
com Email Address: thiagi@thiagi. Click. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi. trivia puzzles email games.com Page 93 of 107 Get the MTL Experience! . to name just a few. Site Home Address: http://www. for short). Project Life Cycle. eg on facilitator characteristics. quizzes. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles.com www. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun. TV game shows. puzzles and guides training resources. Just go and play! Summary of Free Resources: games.managetrainlearn.Manage. Learn! 2010 87.thiagi. including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman. and e-learning. And there‟s a lot of free fun training on the site.
Summary of Free Resources: Management library Blog watch Media watch Links library. both outstanding writers. There is also a huge library of management material. consultants and thinkers in their own right.managetrainlearn. Management Today and de Bono is one of the world‟s leading authorities on creative thinking. Learn! 2010 Thinking Managers 88.com Email Address: info@thinkingmanagers. much of it available in the Letter to Thinking Managers newsletter which is free for the first two months. and an update on the world‟s top companies. a Media Watch which summarises the headlines of the world‟s top business publications. Unusual and original features of the site are various newsfeeds on management topics. These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono.Manage. As you would expect from two such luminaries. there is a Resources section linking to a big database of other sites and companies.com www. Finally.thinkingmangers. Click. Heller is the founder of the magazine. there is a wealth of material on this site. Site Home Address: http://www.com Page 94 of 107 Get the MTL Experience! .
com Page 95 of 107 Get the MTL Experience! . interviews. games. Click.managetrainlearn. inspire you and wow you with a host of free articles. Learn! 2010 89. comments and much more. jokes.com will surprise you. anecdotes.com www. stories. Site Home Address: http://tickledbylife. puzzles. Cor. are you tickled by life? Tickledbylife. provoke you.php/ Email Address: info@tickledbylife.Manage. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short. discussions. The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life.com/index. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week.
and has some very interesting ideas and techniques. Tom Antion Wake ‘Em Up Business Presentations.htm Email Address: orders@antion. Click. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations. It‟s printable online reading but if you want to buy the book you can. 336 pages long.Manage. try it.antion. Learn! 2010 90.managetrainlearn.com Page 96 of 107 Get the MTL Experience! . Site Home Address: http://www. and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting.com www.com/products/freebook. fun and memorable programs”. It‟s huge. Tom Antion is a business speaker who also runs a range of seminars on other topics. Oh. If you want to inject more pizzazz into your presentations.
Spread them around. Plus. Use them. There are heaps of stuff here. But now of course the cost doesn‟t come into it. Tom implores us to use these resources. Spain. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru.Manage. the Middle East.com Email Address: info@tompeters. I used to think. or dozens more. he shakes up enterprises to re-think what they do. or transformational change.com www. The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. He is far more than a motivational speaker. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free. Learn! 2010 91. You can discover what the great man thinks about interviewing excellence. Have your way with them.tompeters. slides and pdfs on Peters‟ thoughts. Send them to friends. Years ago. Tom Peters.managetrainlearn. or innovation. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins. For here on Peters‟ site. Brazil. “Take them. Click. from seminars in the States. when I was just a humble HR manager.com Page 97 of 107 Get the MTL Experience! . or the nub of leadership. and more. Peters is a legend in his own lifetime. Romania. Site Home Address: http://www. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips.
Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers. Summary of Free Resources: Samples of training materials. and Health and Safety. including Business Development. They also provide consultancy and bespoke services. you qualify for a free training pack. Lateral thinkers. Communication. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. Site Home Address: http://www. Customer Care. Learn! 2010 92. As well as this service. seminars and workshops. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive.com/default. whilst remaining affordable. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. Trainerbubble provides a huge list of free samples that are ideal for anyone running courses. Click. simple to follow and easy to access. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers.trainerbubble. A great training resource. if you are a UK charity.aspx Email Address: customercare@trainerbubble. Metaphors. Plus.managetrainlearn.Manage.com www.com Page 98 of 107 Get the MTL Experience! .
managetrainlearn. what you want in life and how to consciously transform your life for the better. Click. if that‟s not enough.trans4mind. and Nutrition. there are 3 more free courses on Communications. stable/unstable. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues.com www. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website.com Email Address: info@trans4mind. And that just scratches the surface. Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”.com Page 99 of 107 Get the MTL Experience! . Heart Intelligence.Manage. And. Plus. there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. For starters. and assertive/unassertive preferences. Learn! 2010 93. Site Home Address: http://www.
. It‟s like an internet inside an internet.Manage. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory. In just a few minutes.net Email Address: firstname.lastname@example.org. and most importantly. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site. In fact. You get what‟s on offer thrown straight in your face. communication and marketing. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame. and leadership and management. Click. change and culture. Nearly every concept on management must be here. valuation and decision making.. organization.net www.managetrainlearn. Learn! 2010 94. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation.com Page 100 of 107 Get the MTL Experience! . Site Home Address: http://www.
Manage.com Email Address: flemingn@ihug. tell you.nz www. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles). Site Home Address: http://www. This site from New Zealander. Discover Your Learning Style VARK stands for Visual. Click. Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software.managetrainlearn. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model.vark-learn. Learn! 2010 Vark Learning Styles 95.com Page 101 of 107 Get the MTL Experience! . or explain on a diagram?” Once you‟ve answered all the case studies. Read/Write. Aural. Here‟s one of the situations: “You have a problem with your knee.co. Neil Fleming. you‟ll get a page that explains your learning style. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is. and Kinaesthetic.
there are all the classic teambuilding games such as Lost At Sea. They can be used. or the local scout troop. for any experiential learning course.com/games Email Address: james@wilderdom. I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. this is a treasure trove of training and if there were such a thing.com Page 102 of 107 Get the MTL Experience! . For me. For example. whether you‟re working with colleges.Manage. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom. Site Home Address: http://www. and Nuclear Holocaust. If you really want to push the boat out. activities and exercises. Learn! 2010 96. or adapted. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games.managetrainlearn. Survival On The Moon. any of which could easily account for half a day‟s training. Click. you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games. I could happily spend hours on this site.wilderdom.com www. And trust activities such as Sherpa Walk and Human Ladder. corporate managers.
Site Home Address: http://www.workforceonline. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin. there were articles. Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything. Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum. a Dear Workforce agony aunt. a news poll. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management.Manage.managetrainlearn. Click. When I last looked. and cartoons.com www. topic channels. Learn! 2010 97. Then there are all sorts of additional free features.com Email Address: tjohnson@workforceonline. newsletter.com Page 103 of 107 Get the MTL Experience! . a forum.
and Office Politics. then Work Worries is the place to visit.workworries. then so has someone else who now has an answer. There‟s also a discussion forum where you can let off steam. Bullying. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time.Manage.com Email Address: info@workworries. if you‟ve had a problem. It‟s based on the idea that all workplace problems are caused by people and that. Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out. The original feature that I like about this website is the Vault.com Page 104 of 107 Get the MTL Experience! . Click. Site Home Address: http://www. Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. Learn! 2010 98.managetrainlearn.com www. There are over 1200 articles and resources to choose from with headings like Bad Bosses.
com/ Email Address: Karen@xageconsulting. Recruitment. Learn! 2010 99. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me. English Brainstormers.com www. Job Analysis. The free downloadable library on the site is the real draw.managetrainlearn. Performance Management. Training and Development.com Page 105 of 107 Get the MTL Experience! . It is run by Karen Davies and Gary Malcolm with. Policy and Procedures. HR Planning. Click. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. an office based in Vietnam. It‟s a true management library. unusually. and Teambuilding. Titles include: The Definitive Book of Body Language. Here you‟ll find a huge list of books under different categories such as HRM. Don‟t Guess Your Way to Success. Summary of Free Resources: large collection of e-books Site Home Address: http://www.xageconsulting.Manage. A large number of the books are MBA notes. Assessment Centres. and The Psychologist‟s Book of Personality Tests. Leadership and Management.
com www. his short training courses are called Ziggets. But if you want to find out how to turn yourself into a distinctive brand. For example.managetrainlearn. and all you‟ve got going for you is you. Site Home Address: http://www. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand. You don‟t easily forget the name or the clever way in which he uses the name as a brand.com Page 106 of 107 Get the MTL Experience! . including a self-talk card and a performance planner. There are a few great free offerings to be found as well. Click. Learn! 2010 100. Zig Ziglar is a motivational speaker and trainer. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits.zigziglar.Manage. and every day there is a new Zig Quote of the Day.com Email Address: info@zigziglar. then you can‟t do much better than copy Zig.. What sets him apart from the rest is that he knows how to stand out. Fleas and Pump Handles” when you sign up for the newsletter. his forum is called Ask Zig!!. much like many of the others in this book.
This is learning like you always dreamed it could be. get instant downloads of FREE products. For a very special learning experience. get your surprise bonus gift. and much more. Here you can learn about the 20 skills you’ll need for success in the 21st Century.com www.Manage. subscribe to our weekly newsletter.managetrainlearn. Learn! 2010 Thank you for reading and using this book.managetrainlearn.com Page 107 of 107 Get the MTL Experience! .com. For more digital publications on management and personal development. visit our website at http://www. Click. visit http:/ww. enter our prize quiz.managetrainlearn.