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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
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Customer Service Training 29 24. 33 28. 33. Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31. 16. A Better Workplace 9 4. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. 27. 35. 17. Action Leadership 12 7. 21. 29. 36. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. Anecdotage 15 10. Discovery Health Channel 30 25. 26.managetrainlearn. Accel-Team 11 6. 20.com Page 4 of 107 Get the MTL Experience! . Accelerated Learning 10 5. 18 Better Workplace Now 13. 20 15. 1000Ventures 7 2. Be a Better Manager 16 18. Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. All Business 14 9. Big Dog and Little Dog's Bowl of Biscuits 19 14. Customer Service Manager 28 23. 30. 34. Basic Learning Systems Inc 17 12. 24 19. 12Manage 8 3. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www.Manage. Executive Coaching Studio 37 32. Click. 37. Aimm Consulting 13 8.
77.managetrainlearn. 47 42. 64. 39. 52. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 79.Manage. 64 59. 50. 46. 48. My Name Is Scott Human Links 48 58. 60. 69. 62.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. 74. 72. 63. 45 40. Institute of Silly and Meaningless Sayings 50 45. Learn! 2010 38. 70 65. 75. 78. 53. National School Board Association 63 www. 41. 47. 76. 54 49. 71. 56. 68. Click. Human Resources About… 49 44. 70. 54. 73. 51.com Page 5 of 107 . Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success. 55. 61. 71 66. 67.
The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. Learn! 2010 80. 93. 92. 98. 90. Value-Based Management 100 95. 89. 85. 82. 88. 91. The Improvement Encyclopedia 89 84.com Page 6 of 107 Get the MTL Experience! . 86. Test Café 86 The Change Agent 87 The Leadership Hub 88 83.managetrainlearn. Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. 96. 81. 99. 100. Click.Manage. 92 87. 97.
com Email Address: headoffice@1000ventures. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do.1000advices.com www. Learn! 2010 1.1000ventures. Don‟t ask me what‟s here because the answer is. Everything.com and www. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”.success360.com Page 7 of 107 Get the MTL Experience! . It reminded me of an interactive mind map.Manage. It links to two of his other sites at www.com. Click. It‟s sure to brighten up your day. And lots of fascinating original stuff too. 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”. In fact. The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in. connections and advice Site Home Address: http://www. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas.managetrainlearn.
and Korean).managetrainlearn. 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”. Click. In addition to the dictionary. Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links. Site Home Address: http://www. It‟s like an internet in an internet just for managers. When I last looked there were over 1500 easy-to-access entries. the chances are the number is much higher by now. Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built. I thought it was because you can translate any page into any one of 12 languages (including Arabic. This site is a formidable resource. models and theory. there‟s also a management news section giving links to all the latest management gossip. Learn! 2010 2. Chinese. and a forum.12manage. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality. Japanese.Manage.com Page 8 of 107 Get the MTL Experience! .com www. At its core is an A to Z dictionary of management methods.com Email Address: info@12manage. Since you can add your own entries to the dictionary. a list of courses being run (to which you can add your own). At first.
managetrainlearn. Where to start? Well. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”). describe_coworkers. or trendy. senseless acts of immaturity (eg “Skip rather than walk”).com www.com Page 9 of 107 Get the MTL Experience! . “Nature‟s Leadership Lessons”. and tools sections. A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin. (my pick of which is the phrase: “That is so not going to happen”).html to the site address) massive list of resource references.html. Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”. tips. But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features.abetterworkplace.html. and dysfirmations. Learn! 2010 3. but it is full of great content for anyone interested in making their workplace a better place.com Email: info@abetterworkplace. colourful. Then there are toolkit. Daniel lists the things you shouldn‟t say at work. and “Measuring the Mirth”. Click.Manage. Site Home Address: http://www. It‟s not fancy.
(Linguistic. Musical. Bodily. Click.com www.acceleratedlearning. Intra-personal. The questions are all straightforward. Learn! 2010 4. I know that I am linguistic and so was curious to see whether the test would come out right.com Email Address: als@acceleratedlearning. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”.managetrainlearn. It did! Summary of Free Resources: learning style profile. and Naturalistic).Manage. Inter-personal. Visual.com Page 10 of 107 Get the MTL Experience! . There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences. Mathematical. Site Home Address: http://www. Accelerated Learning Free Learning Styles Test This is a lovely site.
accel-team. did you know that the base of this huge structure is only 7 inches from being a perfect square?). Click. and employee development. and Interpersonal relations. Space utilization. Summary of Free Resources: pdf articles on coaching. self-appraisal.com Page 11 of 107 Get the MTL Experience! . There‟s a history of employee productivity that will take you all the way back to the Pyramids. (For example. plus some well-presented explanations of time management. Machine utilization. productivity and team development excellent and well-illustrated modules on teambuilding and motivation. Accel-Team Advancing Employee Productivity There are some nice features on this site.com www. Learn! 2010 5.Manage. One thing that‟s a bit different here is a set of Checklists. and coaching. motivation. Site Home Address: http://www.com Email Address: sales@accel-team. They include Time utilization. Then there are detailed features on teambuilding.managetrainlearn.
Click. Site Home Address: http://www. Here Brent makes the point that.com www. Yes. And that‟s why I think I like Brent Filson.managetrainlearn.com Page 12 of 107 Get the MTL Experience! . skills. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. Summary of Free Resources: insightful leadership articles. courage. I‟d willingly jump through hoops if he asked me.” I like the concept that management trainers and management training should be kind. Learn! 2010 6. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles. unlike management which involves simply the care and feeding of the organisational elephant.com Email Address: brent@actionleadership. For me. And to cultivate that perspective you need kindness.actionleadership. “From now on. leadership makes the elephant jump. see every leadership challenge as a way of having people increase their knowledge. I‟m not too sure exactly why I like his writing. tenacity. It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance.Manage. and leadership abilities. He goes on.
or “rarely doing” this. There are 14 questions covering areas like “I explore with others different ways to accomplish goals”. Site Home Address: http://www.com Email Address: email@example.com www.aimmconsult. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading. and Conveying Credibility. Learn! 2010 7. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter. Then you score yourself. I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas.managetrainlearn. Motivation. The final score will give you a feedback on areas such as Delegation. You‟re offered some examples of “always doing” this. which are great starting points for further self-development. Click.Manage.com Page 13 of 107 Get the MTL Experience! .
Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals.com Email Address: info@allbusiness. including employment and HR and business plans. There‟s everything you could possibly need to help you run an efficient business. blogs.managetrainlearn. guides and tips. There‟s advice on managing every aspect of your business. Site Home Address: http://www. And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months. There are news reports. One in a million. that‟s one million!) articles. Click. many of the products on the site are only available through purchase.com www. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. Of course.com Page 14 of 107 Get the MTL Experience! .Manage.allbusiness. And sure enough there it was. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep. All Business Champions of Small Business This is an amazing site for anyone running a small business. but there is a huge amount of free material. Learn! 2010 8.
and amusing stories. aphorisms.com Email Address: editor@anecdotage. Funny Stories If you‟re looking for an amusing story to add to a presentation. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun).com Page 15 of 107 Get the MTL Experience! . Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms. Anecdotage Famous People. or just to entertain friends at the pub.anecdotage. then this is the place to visit.com www. there‟s a useful search button that allows you to fine-tune your search according to a category.Manage. Learn! 2010 9. Fortunately. How about this one pulled out at random? It‟s about Japanese businessman. Site Home Address: http://www. the database came up with 493 stories. Now. When I keyed in “Business”. It‟s absolutely crammed with anecdotes. He sold over 2 million. illustrate a learning point. perhaps more than you‟ll ever need to get to grips with. Click. tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories.managetrainlearn. name or keyword.
Click. Physical Resources. Be a Better Manager Solve Problems. Information. you can build your own personal collection of checklists.com Email Address: firstname.lastname@example.org Page 16 of 107 Get the MTL Experience! . It provides a list of industry sectors with links to their Skills Council.Manage. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www. Click on a link and you get a diagram with individual lists of do‟s and don‟ts. People. There are also links to local resources around the UK. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas. the checklists from the spinning wheel all link to the relevant National UK Occupational Standard. showing how learning a skill related to levels of performance. and Financial Resources. Seize Opportunities.managetrainlearn. Click on any of these and you get a selection of links. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are. If you register and log in. In the same way. This website is particularly useful for managers in the UK.beabettermanager. These are: Strategy. It has 15 questions and delivers immediate feedback. Processes.com www. Learn! 2010 10. Lastly.
Do You Know Your Reading Speed? If you want to find out how quick you read. and hey presto.com www. Site Home Address: http://www. Learn! 2010 Basic Learning Systems Inc 11.basic-learning. a business communications company run by Gloria Pincu.com Page 17 of 107 Get the MTL Experience! . Note where you got to. For the record. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute. you‟ll find out your reading speed.Manage.managetrainlearn. I made it to 354.htm to the site address) weekly business writing tips. it doesn‟t exactly test your comprehension. Click. then spare a minute or two for this easy test from Basic Learning Systems Inc. Of course. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you.com Email Address: gloria@basic-learning.
I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged. “value-added”.html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre. Click. Imagine its passion for serving customers. Where kindness rules. to compete. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website. Tom‟s aim is to create better workplaces. to thrive.managetrainlearn. Learn! 2010 12.com Page 18 of 107 Get the MTL Experience! . You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row.betterworkplacenow. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards. This is a card of 25 squares on which is printed a buzzword eg “empower”. Where teamwork comes naturally.com Email Address: webmail@tomterez. Imagine the sense of mission and spirit of fun. Where people eagerly use their brainpower. “envision”.com www. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index. Site Home Address: http://www. Imagine its ability to attract and retain talent. Imagine the innovative power of such an organization.” Yea.Manage.
It‟s a massive resource and a lot of it is original. the art and science of leadership. Summary of Free Resources: a massive resource on performance. the learning process. Site Home Address: http://www. By the way. and still look at. and performance management. It‟s the best around.com/~donclark/ Email Address: email@example.com Page 19 of 107 Get the MTL Experience! . learning. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning. But the one feature I remember from years ago when I first came across this site. in case you‟re wondering about that title. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13. leadership and knowledge. is The History of Training. Amongst the goodies are: current training news. The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning. It‟s still as good as ever.managetrainlearn. definitions of learning terms.Manage.nwlink.com www. Don has a big German shepherd dog and a smaller companion. Click.
Practical Applications. Gender Differences. in one tour of this site.uk Email Address: janem@bodylanguageexpert. I learnt how to use my body language at job interviews. There are 7 topic areas: Ask Our Experts.managetrainlearn. Cue: open smile. Personal Interaction. and friendly gesture. and how to convey sincerity and warmth with my face and gestures. Learn! 2010 14. Parenting Advice. Click.uk www.co.bodylanguageexpert.co. So. Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www. why mobile phone shop staff don‟t use desks. and The Business World. The Basics.com Page 20 of 107 Get the MTL Experience! . relaxed stance. Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content.Manage.
You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long. such as why you conceive a word in one part of your brain and utter it from another. brain games.com/ Email Address: firstname.lastname@example.org www. There‟s a weekly brain bender to test your knowledge (which I got wrong!). a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head). Then you can view nicely-designed animations which uncover what goes on in your brain. Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain. to be honest. You can play Bumper Cows.Manage. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles.com Page 21 of 107 Get the MTL Experience! . illusions.positscience. brain teasers. A to Z glossary animations free half hour online course. and a set of 29 images that dissect the brain as if you were there with a scalpel! But. Sound Sequence or Dunk Tank. Site Home Address: http://brainconnection. quiz. Click. Learn! 2010 15. the thing that always draws me back to this site is its collection of Brain Teasers.managetrainlearn.
and not so familiar. And templates of resignation letters. quizzes. It has all the familiar.com Email Address: ac@alanchapman. explaining how to read personality from your handwriting.com www. models like those from Maslow. It even has a graphology test. appraisal forms. So just go and enjoy it! Summary of Free Resources: teambuilding activities. Where Alan got the time from to produce all this beats me. a glossary of training terms. It‟s absolutely huge and covers everything you could ever need on training.Manage. But while others charge for a fraction of what‟s here. McGregor and McLelland. the tree swing cartoons. time management planners. and Aesop‟s fables. Site Home Address: http://www.com Page 22 of 107 Get the MTL Experience! . this is all free. exercises and icebreakers motivational and amusing posters file tools and materials puzzles. multiple intelligence tests training models and much more too numerous to mention. Learn! 2010 16.managetrainlearn. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story. management and business. feedback forms. induction training checklists. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. Shall I go on? I‟ve barely scratched the surface.businessballs. Click.
com Page 23 of 107 Get the MTL Experience! . Learn! 2010 17. Click. and The Deal. Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles. as well as in categories such as Education. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine. and Transportation. The free professional trade magazines on offer include: Human Resource Executive.managetrainlearn. Corporate Meetings and Incentives. Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. It comes from Business Training Media who offer onsite courses and a big catalogue of training materials. Presentations.com Email Address: info@business-marketing. Call Centre. Site Home Address: http://www. Internet.business-marketing.com www. Government.Manage.
Yet there is one hidden area of cost which has rarely been addressed: complexity.au www.com. This is what David says: “Cost reduction has been a central focus in most businesses for many years now. The only way to deal with it is to focus more effort on simplicity. Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine.managetrainlearn.” When you register here you get a free toolkit including a meeting planner.businesssimplification.com Page 24 of 107 Get the MTL Experience! . Site Home Address: http://www. and a set of paperclip templates to keep the campaign fresh in your mind.Manage.com. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business.au Email Address: enquire@businesssimplification. Click. Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers. Learn! 2010 18. a busy manager‟s complexity audit. a Make It Simple poster.
he is first a learning junkie. Site Home Address: http://www. Believe. and business articles. They probably account for over 3500 web pages of industrialstrength knowledge.org Email Address: contactus@changingminds.Manage. No need to apologise. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines.managetrainlearn. techniques.com Page 25 of 107 Get the MTL Experience! . Learn! 2010 19.org www. and explanations. quality toolbook.changingminds. improvement encyclopaedia. David apologises that his creations are done in his spare time. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories. David Straker. Changing Minds How We Change What Others Think. second. In David‟s own words. hooked on the thrill of discovery. Click. and thirdly a teacher who loves to pass on the aha‟s of what he knows. Feel and Do I am full of admiration for the author of this site. The sites include: changing minds. an engineer who needs to connect theory to practice. principles. David. You‟re what the web‟s all about. creating minds.
managetrainlearn. and Sales/Marketing. Each is a goldmine of information. “everything is available to everyone at no charge.000 downloadable resources. Learn! 2010 20. Citehr Improving Organisations The CiteMan network is one of my favourite resources. There are 7 networks – Finance.com www. Site Home Address: http://www.com/ Email Address: info@citehr. ideas and resources. The network now has hundreds of thousands of members from India where it is based to every corner of the world.com Page 26 of 107 Get the MTL Experience! . It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management. General. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory. Operations. use it well!” Summary of Free Resources: massive network of management. HR. As Sidhartha says.Manage. and Jobs. Legal. When I last looked there were over 50. Click.citehr.
Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others. You can use it as a standalone coaching tool or as a supplement to working with a live coach.coaching2grow.Manage. Managing yourself better. There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change. Click. you can make notes on your thoughts and plans in a Personal Growth Workbook. Working with difficult colleagues. They range from Feedback to Musts and Shoulds and Enemy No 1.com www.com Page 27 of 107 Get the MTL Experience! .com/ Email Address: info@coaching2grow. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list. Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www. Learn! 2010 21. As you work your way through the topics. and Influencing a tough boss. Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers.managetrainlearn.
com Page 28 of 107 Get the MTL Experience! . I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services.com www. such as Customer Service Job Descriptions.com Email Address: info@customerservicemanager. In a short visit. What else? Well. Surveys.managetrainlearn.Manage. and that lengthy waiting times are still the top frustration of customers. that people in Poland are the most satisfied with customer service. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news. Click. There‟s one of the biggest lists of customer service articles I‟ve seen. there‟s a great free magazine and technical document subscription service with 16 products offered. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals. Tests.customerservicemanager. reviews. and Scorecards. There are tons of great information on this site. Learn! 2010 22. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www. And a series of useful aids.
Manage. you‟ll find 16 free previews of the videos. Summary of Free Resources: newsletter video previews. to the point. Customer Service Training Deliver Today. perhaps? No. On the link below. Site Home Address: http://www.com Email Address: info@telephonedoctor. and “From Curt to Courteous”.com Page 29 of 107 Get the MTL Experience! . and expertly presented by Nancy herself. Where you come when you‟re sick of customers.com www. Amongst my favourites are: “Exploring the Rudeness Matrix”. seriously. Learn! 2010 23. who‟s put together a library of video programmes on customer service.managetrainlearn. it‟s a smashing site run by Nancy Friedman. They‟re all hard-hitting. See Results Tomorrow This is the Telephone Doctor or Customer Service Training site. “Five Forbidden Phrases”.servicetraining. Click.
pop over there). or strongly agree." There are 10 statements with which you strongly disagree. Now off you go! Summary of Free Resources: free personality tests. The preamble explains: This test assesses your locus of control orientation and your attribution style.managetrainlearn. (They‟re all taken from the Queendom site. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals.Manage. to Perfectionism. through Communications Skills. you can succeed no matter what”. Procrastination and Type “A” Personality tests. ranging from Your Anger profile.html Email Address: info@discovery. disagree.com Page 30 of 107 Get the MTL Experience! .com www. Learn! 2010 24. Click.com/tools/assessments. partially agree/disagree. Site Home Address: http://health. so if you want more of the same. "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation). the Locus of Control and Arbitration test. Here‟s an example of what you‟ll face in one of the set.discovery. agree. You can get 31 free Basic Personality tests on this site. here‟s a true feast.
Lazy8 Ledger. As well as viewing this free course. and Merchandise Inventory) as a guest and get the first lessons free.com/moodle/ Email Address: email@example.com. so a good free course on all things accounting is right up my street. Site Home Address: http://www. reassuring and conversational style. There‟s another great free service that Dave offers: links to free business software.com Page 31 of 107 Get the MTL Experience! . you can also sign up for Dave‟s other courses (eg Special Journals. Acemoney Lite. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!).Manage. and many more. Checkmate Plus. There are 7 lessons in the course. I don‟t feel I‟m being talked down to and there‟s no jargon. Big E-Z‟s free trial version.com www. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software. covering stuff like Debits and Credits. Click. Learn! 2010 25. Payroll.managetrainlearn. Dave Marshall‟s Bookkeeping course fits the bill nicely. Onestep Accounting. He has a nice friendly. and Financial Statements. You‟ll find links to the Open Office suite of programmes. The General Ledger and Journals.
And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual. and it‟s a unique learning experience. It‟ll have you smiling to yourself one minute and nodding in agreement the next. it‟s a great template for a superb presentation.com Page 32 of 107 Get the MTL Experience! . Site Home Address: http://www. (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). as in the awards presentation or retirement bash.com www. (check out the almost imperceptible presentation techniques that are used). It‟s an astonishing testimony to an inspiring leader. as in the annual statement to the board.Manage. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories.easytraining. or the procedural. And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script. Click.managetrainlearn. It works on many levels.com Email Address: info@easytraining. Learn! 2010 Easy Training 26. (You guessed: I like it!) Just read it.
It‟s all about empowerment (aka positivity). You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”. Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”. Now.com Email Address: zev@empoweringmessages. Free Empowerment Chats This is an uplifting site that should put you in a good mood. Learn! 2010 Empowering Messages 27.com Page 33 of 107 Get the MTL Experience! . and some really inspiring articles. Site Home Address: http://www. there‟s no hope for you! Summary of Free Resources: audio messages. But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA. a huge collection of positive news stories. There are empowering stories.Manage. if that doesn‟t brighten your day.managetrainlearn. cartoons.com www.empoweringmessages. Click.
Site Home Address: http://www. from raising money to taking time off.entrepreneur. There are ideas galore on what kind of business to make money in.com Email Address: feedback@entrepreneur. Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics.managetrainlearn.Manage. As the title implies. and magazine. there‟s everything you could possibly need to know on starting a business. Click. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers. Learn! 2010 28. it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after. For a start. from home-based businesses to franchises. there‟s an A to Z encyclopaedia of small business terms.com Page 34 of 107 Get the MTL Experience! . from finding an attorney to engaging new staff. there‟s heaps of it here. features. As if all that weren‟t enough.com www. And there‟s a hand-holding guide to managing and growing your business.
com/ Email Address: info@evancarmichael. training. articles. bios of famous entrepreneurs. These include videos. you‟ll find a treasure-trove of resources for entrepreneurs.com Page 35 of 107 Get the MTL Experience! . Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help. Site Home Address: http://www. and advice.evancarmichael. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others. there were 348 items. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group. advice. this is the site for you. On this site.Manage.managetrainlearn.com www. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads. Click. Learn! 2010 29. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads. and a page of unique resources supplied by contributing experts. At the start of the year.
Learn! 2010 30. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent. or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse. Site Home Address: http://www. They‟ll catch your attention too because they‟re very much to the point and memorable. which he calls: “your premier resource for sharpening your negotiating skills”. But what caught my eye was his list of over 60 short sharp negotiating gambits.com Email Address: info@pbsconsulting. If these gambits don‟t turn you into a powerful deal-maker. Click. I‟ll eat my hat. There are lots of free resources here on negotiating. and incisive articles. including a test of your negotiating style.com Page 36 of 107 Get the MTL Experience! .You’ve Got To Be Kidding This is Peter Barron Starks‟ site. for instance. It‟s not hard to see why. a monthly newsletter.managetrainlearn.Manage. Summary of Free Resources: articles.everyonenegotiates. newsletters and collection of negotiation gambits negotiating style self-assessment. Everyone Negotiates YIKES .com www. Who.
managetrainlearn. Click. friendly style are easy to read and easy to absorb.com www.Manage. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat.com Email Address: sean@executivecoachingstudio. then “Great Communication Skills are Part of the Top Executive‟s Armoury”. you get “Making Things Happen”.com Page 37 of 107 Get the MTL Experience! . newsletter email course for executives. followed by “Understanding Others” and ending up with “Seeking Good Counsel”. Learn! 2010 31. The 5 parts arrive in succession in your email box and because of Sean‟s laid-back. Site Home Address: http://www. Beats those long journeys to training courses! Summary of Free Resources: articles. After the first part which is an Introduction.executivecoachingstudio.
The site works like a wiki. how to address people. meaning you can register and update articles. suitcase. and etiquette. and conversational do‟s and don‟ts.Manage. Executive Planet Cross-cultural Training If you do business around the world. and hotel booking. making appointments. you get advice on: negotiating tactics. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen. this site is an essential companion to your airline tickets. entertaining. Learn! 2010 32. what to wear. Its main feature is a guide to business culture when negotiating in 49 different countries.com www. Click. Plus for each country.executiveplanet. For each country.managetrainlearn.com Email Address: firstname.lastname@example.org Page 38 of 107 Get the MTL Experience! . you‟ll get advice from an expert along with facts about laws. culture. Site Home Address: http://www.
com Page 39 of 107 Get the MTL Experience! . Learn! 2010 33. The list just goes on and on.managetrainlearn. including: Customer Service. And over 25.com www. Change Management. Teambuilding. I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst. Communication. What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site. Site Home Address: http://www. Presentation. Time Management. there are all the categories you could wish for if you are looking to extend or update your knowledge. and Top 10 Tips. In the Self-Improvement section. Negotiation.ezinearticles. For me. and Creativity. Click. Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites.Manage. the best article directory by far is Ezine Articles.com Email Address: email@example.com authors (also probably growing all the time). you‟ll find Leadership. Here are a couple of statistics. run by Christopher Knight. In the business section. Motivation. Coaching. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory. Goal Setting. This site is mind-bogglingly massive.000 articles (and probably growing all the time). It reviews everything that it archives which means you‟ll get only good stuff. It has over 100.
Site Home Address: http://www.com Email Address: pr@fastcompany. of course. Fast Company is a monthly business print magazine that you can subscribe to. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. Fast Company How Smart People Work Fast Company is one of the original business information websites. Learn! 2010 34. and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK. The one I like most is Fast Take.com www. All in all. You can also browse their massive archive of past copies.managetrainlearn.com Page 40 of 107 Get the MTL Experience! . Then.Manage. a directory of businesses in your area (States only unfortunately). But on the site you can see the current edition for free and read selected articles. For those of us too busy to spend every day surfing.fastcompany. there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows. Click. a fast feast. which is a weekly roundup from the Web. For a start. But that‟s nowhere near all they do. mine‟s not there) and Top 10 Bosses From Hell. Essentially. you can subscribe to some very useful newsletters.
Fenman! Summary of Free Resources: huge range of training products with many free samples.co. How to run an Assessment Centre. this is what I did. They are now a formidable presence on the Web.com Page 41 of 107 Get the MTL Experience! . an Induction Toolkit.fenman. Learn! 2010 35. The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples.Manage. Site Home Address: http://www. called Danger – Talent Zombies! Thank you.uk www. Recruitment. you‟d have a huge library of valuable material. Click. Selection and Induction.uk Email Address: service@fenman. There‟s so much information that if you downloaded everything that‟s available. I clicked on just one of their 25 categories. That took me to a page with 8 big products of which I was able to download samples from 4. and an exercise on identifying employees with talent. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying.managetrainlearn. As an example. Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development.co.
I won‟t tell you what you have to do in these games (they‟re far too complicated).com www.managetrainlearn. how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original.com Email Address: firstname.lastname@example.org Page 42 of 107 Get the MTL Experience! . Click. Learn! 2010 36.firststepstraining. Incidentally. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before. Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire.Manage. First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them. Just pop on over and try them for yourself. Site Home Address: http://www. For example.
Learn! 2010 37. The questions are the usual range of multiple choice and true or false but the graphics. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games.Manage. TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games. Quiz shows. You can try out all of the categories if you have Flash installed.com Email Address: info@games2train. I scored quite well and I certainly learnt. audio.com Page 43 of 107 Get the MTL Experience! .com www. I then got to choose who I wanted to be and who to play against and the game started.managetrainlearn. Multiplayer games.games2train. Site Home Address: http://www. and design makes you really believe you‟re on a TV quiz show. There are 6 categories of games: Video games. Flash games. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes. Certification games. Click. I gave Quiz show a go and chose Sexual Harassment as my subject. and Phone games.
That‟s. Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is. When you‟ve allocated your weekly hours. Learn! 2010 38. and research on time management. and interesting time management quotes. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes. of course.managetrainlearn. some research into the top time wasters. the site offers 10 time tamer tips.getmoredone. to family. tips. Click.com Email Address: email@example.com www. you can see a pie chart of how well you do compared to others. Site Home Address: http://www. here‟s one from Pace Productivity. You can also enter your ideal profile to see where you want to be. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment. sleep and TV and so on. In addition to the time tabulator.com Page 44 of 107 Get the MTL Experience! .Manage.
For non-Americans.Manage. Did you know. Clarence Birdseye.edu/leadership/database/index. for example.html Email Address: news@hbs. but most people will recognize people like Elizabeth Arden.hbs. Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders. and Hugh Hefner. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J. Gilbert Colgate. Click.edu www.com Page 45 of 107 Get the MTL Experience! .managetrainlearn. Learn! 2010 Harvard Business School 39. Site Home Address: http://www. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century. There are brief but fascinating bios of each leader. there will be some unfamiliar names on the list.
com www. read the articles on this website.com Email Address: harvey@mackay. Site Home Address: http://www. Enjoy! Summary of Free Resources: management articles.mackay. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites. (Harvey knows we‟re all curious deep down). Then there‟s the content. For a start. the headings of these articles are immediately grabbable. Yep. But I keep a special place for Harvey Mackay. Learn! 2010 40. There‟s “The heart of education is the education of the heart”.Manage. I reckon you‟ll learn a lot from this site. If you want to know what I mean. just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). And he packs a big message in the shortest possible space. Click.managetrainlearn. Or “Some squares are really sharp”. he‟s just a great writer. Finally.com Page 46 of 107 Get the MTL Experience! . And then he draws some universal truths out of these stories that help us take home the message. You just have to read his stuff. It‟s just that he tells such a good story. Or how about “Say thanks before it‟s just a memory”. Many of these articles kick off with fascinating stories of successful business leaders or managers.
It underlies his Hello.com Page 47 of 107 Get the MTL Experience! . and has made a brand out of a nametag. There are over 700 of them. Hello. If you can‟t get enough of Scott on this site.Manage. is a regular columnist. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www.) The theme behind Scott‟s ideas is Approachability.com Email Address: firstname.lastname@example.org. He‟s already got a great present! OK. launched his own interactive TV. Scott is still young. I was going to say that a great future awaits Scott Ginsberg. One of them is the idea that you shouldn‟t create customers. you should create fans.managetrainlearn.com www. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere. Learn! 2010 41. Click. he also has a nametag tattooed on his chest. Many of Scott‟s themes really chime with me. Another is his comfort around using modern technology to build customer relations. take a look at his other video site and consultancy site. And then I realised that this isn‟t true. My Name Is Scott Stick Yourself Out There In my review of this site. but he has already written 7 books. (Apparently. has a suite of websites. My Name is Scott website.
Summary of Free Resources: management articles tests forum. Amongst the many free goodies on offer here (along with the articles.com Page 48 of 107 Get the MTL Experience! . a range of audits. Wherever you are. thinking skills to job satisfaction) and some general knowledge tests.com Email Address: query@humanlinks. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals.managetrainlearn. news and jobs) are a wide set of personality tests. Site Home Address: http://www. links. a wide range of managerial tests (eg Manager in a Fix). (from training needs to climate. Learn! 2010 42. forum.humanlinks.com www. Click. use it.Manage.
Manage.com www. then you‟re in for a great treat. there are free 5-week email classes. and Teambuilding.com Page 49 of 107 Get the MTL Experience! . Managing People. Click. Management/Leadership. and Success at Work. Motivation. They start with 19th Century History and end up with Zoology. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept. checklists and forms Interview tips Job descriptions Free email classes.about.about. Employee Recognition. Susan takes you through 4 main areas: HR Basics. About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics. Summary of Free Resources: Learning style profile Free policy samples.managetrainlearn. Communications. you‟ll find topics on Change Management. Throughout the channel. Employing People. As with all About sites. Performance Management.com Email Address: info@humanresources. Site Home Address: http://humanresources. On the way they tackle Human Resources with guide Susan Heathfield. Learn! 2010 Human Resources About… 43. To help you through this wealth of material. the “must reads”. there are links to the most popular sections. here including “Recruit and Hire the Best”. and the latest updates.
It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously.com Page 50 of 107 Get the MTL Experience! . For example. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief. Summary of Free Resources: bullshine generator. roll of honour and list of “bored” members.btinternet.htm Email Address: Isms2002@btinternet. a Bullshine generator for producing management speak.managetrainlearn. thou plump. ISMS Babel translator carparktivity stickers. There‟s a coat of arms (motto: Back to Quo Vadis). black-spotted pigeonfoot!” Odd.com www.Manage. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”. Learn! 2010 44. Site Home Address: http://www. The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say. here‟s my favourite cliché: “He was in and out like a yo-yo”. There‟s a swipe at management models. albeit with a serious purpose. a list of hilarious workplace clichés. For a flavour of each of these. you can become a member of the institute and learn about the institute‟s history and purpose. and my favourite pirate curse: “What care I. Click. ISMS curser. but great fun.com/~rpottinger/index.
The other valuable feature is a reading room where you can read excerpts from some of the best management books around. there‟s a feature called Leadership Minute. Learn! 2010 45.managetrainlearn.com www. Summary of Free Resources: leadership articles newsletter book excerpts. articles and a newsletter. They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”. Click. For a start. Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes. This is a series of short one-minute reads on leadership subjects. Site Home Address: http://www. Take a daily dip. They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”.Manage.leadershipnow.com Page 51 of 107 Get the MTL Experience! . But there are 2 features that make this site just a little bit different.com Email Address: comments@leadershipnow.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: email@example.com
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: firstname.lastname@example.org
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Manage, Click, Learn! 2010
Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: email@example.com
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Site Home Address: http://www. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web. Volunteers. to General Resources and Related Library Links. Then you move through Icebreakers and Group Matters. say Group Skills. Click. a true management help.managementhelp. it has a bias towards non-profit organisations.org Email Address: jalnes@mapfornonprofits. I was astounded then and still am now. It covers everything in business from A. well V. highly integrated library of management material”.com Page 55 of 107 Get the MTL Experience! . It‟s an amazing resource. Carter McNamara. Advertising and Promotion.com www. Carter calls the site a “complete. (By the way. It‟s a real web of information. And it‟s hard to argue with that. Learn! 2010 49.) Let‟s see what happens when you explore one topic. There doesn‟t appear to be anything left out.Manage. the work of one man.managetrainlearn. You start with an introduction and a set of links to outside sites. And of course when you go elsewhere you have other links to explore. Summary of Free Resources: encyclopaedia of management. to Z.
com Page 56 of 107 Get the MTL Experience! . Manager Wise To Work is Human. Innovation. Culture. Click. For devilment. To Manage Divine”) and hand it out to your delegates on your next training course. Motivation and so on. Learn! 2010 50. The one I checked on Motivation has some really well-chosen subjects.com www. Where to begin? Well. Summary of Free Resources: massive collection of management articles glossary of management terms. there‟s a massive collection of articles in the Knowledge Bank.managerwise.com Email Address: admin@managerwise. neatly categorised into sections such as Coaching. To Manage Divine This is nothing short of a management supersite. management publications. you can buy the T-shirt with that slogan on (“To Work Is Human. Site Home Address: http://www. Then there‟s an A to Z glossary of management terms. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”. and employment law sites around the world.Manage. As a bonus. There are also links to universities. I selected “Q” and got “Quick Ratio” and “Quality of Work”. portals.managetrainlearn. business schools.
including E-learning courses.managetrainlearn. Site Home Address: http://www.com Page 57 of 107 Get the MTL Experience! . Manuals for Trainers. Click. Thinking Skills.Manage.managetrainlearn. MTL provides a range of online products. 1-day Course Plans.com www. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development. You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure. They range from Appraisal and Assertiveness to Teambuilding. and a library of free e-books. Learn! 2010 51. Step-by-Step pocketbook guides. ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site. Time Management and Training Skills. To help you and your organisation learn these skills.com Email Address: eric@managetrainlearn. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century.
Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation.mhmail. For example.com Page 58 of 107 Get the MTL Experience! . in the week I checked it out. Other resources on this site include Jeanie‟s guided meditation tapes.managetrainlearn.” It‟s a nice way to do some useful self-improvement each day and. Click. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations. Learn! 2010 52. it‟s free.com Email Address: mhmail@earthlink. and the affirmation for the day was “I act with purposeful awareness of equanimity and balance.net www. the best bit is. the theme was Balance.Manage. When I looked. Site Home Address: http://www.
Learn! 2010 53. Go on. and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course.managetrainlearn. an optimal state of being in which your right and left brains are working together and you are in a state of total. and accelerate your own healing. Plus. You‟ll learn how to reach deep levels of meditation like a Buddhist monk. this is the site to come to.Manage. founder of the Mind Power System.silvaultramindsystem. pull creative ideas out of thin air. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva. Site Home Address: http://www. Click. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness.com www. open up your mind. The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential. creative and deep relaxation.com Page 59 of 107 Get the MTL Experience! .com Email Address: support@silvaultramindsystem. This programme shows you how to reach the alpha level of relaxation.
managetrainlearn. There is also a members‟ area.com/ Email Address: info@mindtools. for access to all the materials. Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook. Here you can learn hundreds of essential management skills.mindtools. called Career Excellence Club. MindTools. Learn! 2010 54.Manage. Mind Tools Online management and leadership training. and a forum. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter. instantly available Each year. Click.000. free of charge.com helps more than 10.000 visitors learn the essential skills they need for an excellent career.com Page 60 of 107 Get the MTL Experience! . Site Home Address: http://www.com www. interviews with experts.
What you‟ll get on this course is a syllabus. Or you could use the references as the basis for your own self-paced learning. Learn! 2010 55.edu www. It‟s up to you how you might use this information.com Page 61 of 107 Get the MTL Experience! . It‟s up to you. reading references. calendar. You could be a trainer and use the plan as a structure for your own courses. Programmes are courses run in any particular semester. Let‟s take as an example “Practical Leadership”.mit. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world. the Massachusetts Institute of Technology made newspaper headlines. and Communications for Management. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources. This is how it works. Click. Now a few years on. Negotiations and Conflict Resolution. There are some 34 departments ranging from Aeronautics to Writing Studies.edu Email Address: firstname.lastname@example.org. Site Home Address: http://www. lecture notes and assignments. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes. What you don‟t get. both in pdf.mit. obviously. here are the results: MIT Opencourseware. Listening to the Customer. is the actual lessons.Manage. Other programmes of interest to managers are: Advanced Managerial Communication.ocw.
When I did this. The free gift offered on the site comes when you recommend the site to a friend.com Email Address: info@mp3motivators. Considering what you‟d pay to hear either of these two speakers in person.Manage. It lasts all of 25. Site Home Address: http://www. Click. mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers.com Page 62 of 107 Get the MTL Experience! .mp3motivators.managetrainlearn. the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting. Learn! 2010 56.45 minutes and can be played straight from your PC or an mp3 player. that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen.com www.
the lessons have universal appeal to managers and leaders in any organisation.org www. Although it‟s aimed at school governing bodies. Learn! 2010 57. Site Home Address: http://www. Maybe they have something in mind? Summary of Free Resources: leadership course.nsba.managetrainlearn. and quite a big section on dealing with conflict. National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme. There‟s good stuff on the qualities that make up a leader.org/sbot/toolkit/PandLDev. Click.html Email Address: itte@nbsa. the different ways to communicate.com Page 63 of 107 Get the MTL Experience! .Manage.
com Email Address: email@example.com www. Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them.managetrainlearn. All the questions are case studies.Manage. The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to. How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer. you get the correct versions and a rationale.sabonline. Click. which is quite instructive. Summary of Free Resources: negotiating skills test. After submitting your answers. Site Home Address: http://www. Learn! 2010 Negotiation Enterprises 58.com Page 64 of 107 Get the MTL Experience! .
com www. The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803. And it‟s all the work of one man.managetrainlearn. Two entries are currently topping the list. The first was what John calls the King Solomon Maternal Claims Dispute. John Baker. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material. Site Home Address: http://www. Learn! 2010 Negotiator Magazine 59. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out.com Page 65 of 107 Get the MTL Experience! .negotiatormagazine. in which these two men doubled the size of the USA overnight for the price of $15 million. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation.com Email Address: editor@negotiatormagazine.Manage. Click. There‟s no fee so it‟s a resource you can wander around at will. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy. It‟s absolutely massive. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: firstname.lastname@example.org
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: email@example.com
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: firstname.lastname@example.org
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com Page 69 of 107 Get the MTL Experience! . OK. Click. Learn! 2010 63. You need answers. the portal is offered free to charities.uk Email Address: enquiries@peoplealchemy. overwhelmed. Everything possible is included from 360 Degree Assessments to Diversity.co.co. using their search facility or just going where the mood takes you. making mistakes. Empowerment to Violence and Aggression. And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each. just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that. A nice touch was also that you can bookmark pages and add your own notes.uk www. and if this wasn‟t enough. Everything I saw was superbly written and presented. if you‟re a manager who‟s stuck. or under pressure (OK. who isn‟t?).Manage. This enables you to access the full version and wander all over the place.peoplealchemy. Oh. It‟s a great resource and they offer a Free Trial for 15 days.managetrainlearn. then you don‟t need training.
Click.managetrainlearn.psu. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme. and the facing vases/faces. And you can use them in a wide range of change programmes as great icebreakers. the rabbit/duck. Others use the Necker cube. Summary of Free Resources: optical illusions.edu www.htm Email Address: Acp103@psu.com Page 70 of 107 Get the MTL Experience! . or quick power learning interludes. Some trainers use the famous “old hag-young queen” image. They‟re fun to play with or just to work out for yourself. the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them. being rather old. This site has a huge number of links to different optical illusion sites (though. And others mix numbers and letters as in the “Is it 13 or B?” picture. some of the links are now dead). Learn! 2010 64.Manage. Site Home Address: http://psych.la. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief.edu/clip/Perception.
Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods).com Page 71 of 107 Get the MTL Experience! . move on to Change and Complaints. and end up with Wisdom Words and Worry.Manage.personal-development.com Email Address: stevemoor@personal-development. neatly arranged in A to Z fashion according to personal development themes. then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site.managetrainlearn. Site Home Address: http://www. steer right through Learning and Leaders. There are nearly 250 articles to choose from. John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software. Aaah. Learn! 2010 Personal Development 65. Say goodnight.com www. Click. So we start with Abstinence. here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”. As an example of the folksy nature of these writings.
One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002. audio tapes and top 10 lists. He does things that bring him joy and contribute value to others.com Page 72 of 107 Get the MTL Experience! . Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive. The free goodies include 3 free e-books: Goal-Setting 101. Site Home Address: http://philiphumbert. Creating Wealth. Kodiak. Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense. Learn! 2010 66.com www. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success.Manage.managetrainlearn. Oh. and Making Money. Click. and I also like Philip because the most important stuff on his bio is his dog.” Philip shares a lot of his philosophy and ideas on this website of his. Personal Eco-Systems.com Email Address: coach@philiphumbert.
All free. Now if none of these don‟t put you on cloud nine.com Page 73 of 107 Get the MTL Experience! .managetrainlearn.com www. a free 7 Eternal Laws CD. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”. Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement. Click. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down. and a massive dictionary of self-affirming quotations from Abundance through to Youth.positive-club. including some classic self-improvement books. Learn! 2010 67. then this site will shower you with great motivational literature. In addition. there‟s a lovely relaxing slideshow from Kahlil Gibran. Site Home Address: http://www.Manage. a really neat little positive boost trick that only a computer can deliver.com Email Address: info@positive-club. And many more besides.
co. Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings. Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite. There are also quick links to the free Powerpoint viewer and trial version of the real thing. conversational style. Click. and a template builder. Next.uk www. funerals and retirements. Learn! 2010 Presentation Helper 68.com Page 74 of 107 Get the MTL Experience! . seasonal.uk Email Address: editor2007@presentationhelper. first off. a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”.co.Manage. Then there‟s a range of free excellent Powerpoint templates under different headings such as business. “Ancient Egyptian Mummification”. And lastly. there‟s some great advice on how to deliver your presentation.managetrainlearn. Site Home Address: http://www. and “The Future of the Pork Sausage Market”. Where to begin? Well. Topics include What to Wear and Dealing with Investors.presentationhelper. told in an easy-to-read.
provenmodels. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs. or the topic. Click.com Page 75 of 107 Get the MTL Experience! . It comprises a collection of 64 models which can be accessed be a search of the model name.Manage. Summary of Free Resources: Collection of management models Site Home Address: http://www. and Fayol‟s 14 Principles of Management.managetrainlearn. pros and cons. Learn! 2010 69. Alternatively. Theory X and Y. You can add your own comments. The models themselves are displayed graphically with details of their characteristics. descriptions. you can browse the model book. the author name.com www. it can also be of value to those who want to develop their knowledge of management ideas. and references. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students.com Email Address: customer_service@provenmodels.
that‟s the person I‟ll always think he is. Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material. Click.managetrainlearn. Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari. but as the name of his bestselling book. Learn! 2010 70. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person. These will really motivate you as you walk or drive along. Site Home Address: http://www.robinsharma. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes). The chief free resource on this site is a collection of audio podcasts.com Email Address: al@robinsharma.Manage. You can‟t help getting infected by Sharma‟s enthusiasm and success aura.com Page 76 of 107 Get the MTL Experience! . Everything he touches seems to turn to gold.com www. In all there are nearly 40 broadcasts in the archive.
Manage. including: “Ask For More”. Site Home Address: http://www. and “Money is not as important as you think”. “Flinching”. entertaining. Plus.com Email Address: email@example.com. and tells a very good story.rdawson. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills.com Page 77 of 107 Get the MTL Experience! .com www. Summary of Free Resources: audio and video excerpts articles on negotiating. you‟ll also get a set of 23 articles on power negotiating. Click. This site will show you Roger in action both on audio and video. Learn! 2010 71. He‟s practical.
There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”. He has two websites: his own at ronkaufman and his customer service college at Up Your Service. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www.com Email Address: ron@ronkaufman. as if this wasn‟t enough. There are great videos which will show you why Ron is such a draw when presenting.managetrainlearn. And. Click.ronkaufman. He has reached more than 3 million people with his high-energy and high-content presentations. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download. Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world. Both sites will give you access to some of Ron‟s excellent free material. a free Customer Service Training Library.com www.Manage.com Page 78 of 107 Get the MTL Experience! . Learn! 2010 Ron Kaufman 72.
com Page 79 of 107 Get the MTL Experience! . Click. Learn! 2010 73. “Wave goodbye to hesitation”. There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP.co. Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook.uk www.uk Email Address: info@saladltd. Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind). It‟s run by Jamie Smart who is the author of most of the articles in the tips archive. They‟ll enhance your communications and make you a stronger influencer.co. Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP). Site Home Address: http://www. and “Power chunking”.managetrainlearn. To get a feel for some of the tips.saladltd.Manage.
siliconbeachtraining. Summary of Free Resources: Free courses from their website Free monthly competition. Click. Site Home Address: http://www. as well as more familiar management courses. These range from PRINCE2 to Six Sigma. Because they are also promoting their own offline courses. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training.uk/ Email Address: firstname.lastname@example.org www.co. is the range and depth of free resources on their site. What makes them really outstanding. share the topic on your social sites. On each of the topics in their courses. Photoshop.com Page 80 of 107 Get the MTL Experience! . To start off. they also run a monthly prize competition with the winners receiving a free course. they offer 13 courses that can be accessed from their website pages.Manage.co. you can follow up on tags (to see related items). or submit a comment of your own. and Social Media. Learn! 2010 74. though. They care about effective training and that means listening to their clients and course participants.
What makes this more than a training shop. slides. exercises. Summary of Free Resources: Free training resources on exercises.com Page 81 of 107 Get the MTL Experience! . These include trainer‟s notes.aspx Email Address: support@skillsconverged. games. A great giveaway for training and learning. Learn! 2010 75. These range from energisers and icebreakers to exercises and teambuilders. You get all the instructions along with the item which are usually well-illustrated.com www. Skills Converged Training Material on Productivity. is the wealth of free material on offer. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses.skillsconverged.Manage.com/Home/tabid/229/Default. Click. Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers. Site Home Address: http://www.managetrainlearn. all of which can be customised to suit your own particular training needs. workbooks. however.
com Page 82 of 107 Get the MTL Experience! . advice and tests on stress busting. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt.stressbusting. or via the type of remedy eg a link to another area or product. Learn! 2010 76. There are really interesting articles. And the Directory offers a good set of links to more specialised areas. Summary of Free Resources: Articles. Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu. I liked in particular the idea of “Firebreaks” around your busy day. Send me to the relaxation couch now. and stretching. Then there is the Stressbusting channel with a variety of short programmes on relaxation.Manage. Click. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are. Site Home Address: http://www. Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress.uk www.uk Email Address: email@example.com. from Dr Roger Henderson.managetrainlearn. meditation.
in fact. (and who doesn‟t have some kind of desire for their own success?). Learn! 2010 77. software and videos. and powerwords. these are pretty amazing. quotes. then this is the place for you. there‟s a great selection of e-cards that you can send to your contacts too. quotes. developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer.success.managetrainlearn. Then there‟s an amazing article directory. and I forgot. Plus a demo of a Life Organizer that plans your personal success. Plus audio programmes. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters. Click.bz/ Email Address: info@success. The focus on this entire site is success. to which you can add your own items. Success.bz Your Path to Success If success is important to you in life. But what about the free resources? Well. And email tips. For a start you can download a free CD and MP3 of “The Secret”. Success guaranteed.bz www. Site Home Address: http://www.com Page 83 of 107 Get the MTL Experience! . Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. I think. Oh. coaching courses.Manage.
Site Home Address: http://www. you can develop your own member pages and connect to others through chat. and a place to learn.selfgrowth.com www. Mental Health. Health and Fitness. Money and Careers.com Email Address: webmaster@selfgrowth. Once you‟ve registered. Learn! 2010 78. instant messaging. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere. As a reward for gathering points. The site has 6 areas: Success Skills. Click. events. Spirituality. a community. It is a resource. Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts. sets of articles. or simply daily logging in (5). and discussion boards. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet.com Page 84 of 107 Get the MTL Experience! . As an encouragement to participate. and products.Manage. including adding an expert page (100 points).managetrainlearn. adding an article (50). and Lifestyle. blogs. members can earn user points for all their activity on the site. newsletters. Love and Relationships. you can be featured on the site and offered prizes. You can access experts in each of these areas.
This is a series of 28 questions about your career objectives and values.managetrainlearn. For a start. Learn! 2010 79. though. Achieving Stretch.com www. Click. Great fun and highly innovative. Once you‟ve completed the whole set of questions. probably because the company is located in Utah.Manage. The assessment now allows you to devise an Action Plan. is the link to the Making a Difference workshop. Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www. Serving Others. Targeted Learning Engaging the Collective Genius of People This is a neat little site.targetedlearning.com/e-learning Email Address: info@targetedlearning. Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop. it has a landscape website not a down-the-page portrait one. Fostering Innovation. Being the Expert. Leading Others. And then it uses a mountain background. I scored highest on Gaining Autonomy which for me was spot-on. Ensuring Security. you get the results which score your responses according to one of the following: Gaining Autonomy. and Maintaining Balance.com Page 85 of 107 Get the MTL Experience! . The great thing about the site.
com Email Address: info@testcafe. Learn! 2010 80. on teamwork.Manage.com www. on assertiveness. on your career choices. Summary of Free Resources: tests and self-assessments. Test Café Brain Tests This is one of the best sites around for taking tests.testcafe. on time management. As an example.com Page 86 of 107 Get the MTL Experience! . testing. You can take them on your IQ. Click. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete. Testing.managetrainlearn. Site Home Address: http://www. and on your personality.
Summary of Free Resources: articles on change management.thechangeagent. That‟s not all.Manage. You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope. It‟s in the form of a spy file. That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change.com www. detect change. Let Go”.com Page 87 of 107 Get the MTL Experience! .managetrainlearn. or. Site Home Address: http://www. Click. The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change. in her words. about Patti and her work. Learn! 2010 81.com Email Address: patti@thechangeagent.
which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”.com Page 88 of 107 Get the MTL Experience! . Be Inspired. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools. Be Entertained. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community. uploading their own video clips. The site is based on Web 2.Manage. documents on leadership Site Home Address: http://www.com/ Email Address: firstname.lastname@example.org tools with members writing their own leadership diaries. videos. Some of the groups on the site include: Professional Voice. documents and other useful tools to share with the rest of the community. Learn! 2010 82. Click.com www. emailing within the platform. and one I particularly like. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs. blogs. This means that leadership experts and practitioners from all over the world can collaborate with each other.theleadershiphub. Disney Leadership.managetrainlearn. messaging each other.
ranging from original Japanese terminology to Six Sigma frameworks. and qualitytools (which you‟ll find elsewhere in this book). each with a page containing descriptions of tools and terms about improvement and quality. end up with “Z-Chart” and “Zenbara”.com Page 89 of 107 Get the MTL Experience! . and “Fault Tree Analysis” and. creatingminds.syque. Click. you can start with the “A-O Diagram” and journey through “Bell Curve”.” So. Site Home Address: http://www.managetrainlearn. “Chumbo Chart”. This one is “a long list of around 400 items. if this is your sort of thing. Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites.com www.htm Email Address: contactus@syque. Summary of Free Resources: articles on quality and improvement.Manage. Hats off to David for another amazing encyclopaedic resource.com/improvement/a_encyclopedia. a companion to changingminds. Learn! 2010 The Improvement Encyclopedia 83.
direct. which is summed up as: “never try to win”.com Email Address: victor@thelogicofsuccess. Site Home Address: http://www.) What makes the site worth a visit is the special collection of articles on success. a bitter-sweet story of how nobody sees you when you really succeed. and free e-book on success. Motivation with Intelligent Content This is Victor Gonzalez‟s site. conversational.managetrainlearn. They range from “My First Trophy”. Click. and instructive. There are 62 of them and they‟re all written the way Victor speaks: highly personal. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”.com www. Victor is an American motivational speaker who is very entertaining.Manage.thelogicofsuccess. newsletter. Read and be entertained! Summary of Free Resources: video excerpts articles. through “The Winning Mindset of a True Leader”. Learn! 2010 The Logic of Success 84.com Page 90 of 107 Get the MTL Experience! . (You can see him in action on this site in 4 video excerpts.
The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues. if you ever need to look something up about management.Manage. this is as good a place to start as you‟ll find. Which makes this section alone a great research tool.themanager. In fact. a Knowledgebase.com Page 91 of 107 Get the MTL Experience! . and other categories that will shoot you off to even more resources elsewhere on the Net. it has a wonderful glossary.de www. and a Daily Knowledge Special. HR. Summary of Free Resources: glossary of management terms articles galore on management. For a start. Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings.managetrainlearn. Then there are links to Publications. Site Home Address: http://www. sending you off in all sorts of explorations. Learn! 2010 85.org Email Address: info@reckliesmp. There are Finance. Click. Marketing.
In addition. Site Home Address: http://www. and Tina Rowe. “How Can I Combat Tardiness?” and “I Work With A Jerk!”. Learn! 2010 The Workplace Doctors 86. in “Management Without Logic”.Manage. Here you‟ll find answers to questions that really bother people at work.managetrainlearn. The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues. Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say. such as “Help! I Can‟t Spel”. Lists to Hang Up at work. Click. Dan West.com www. Dear Doc… This is an off-beat work-related website run by William Gorden.workplacedoctors.com Page 92 of 107 Get the MTL Experience! . and a comparison between work and prison.com/ Email Address: danvwest@msn. there‟s a very amusing section that includes: some of the crazy things managers say.
com www. Click. quizzes. Learn! 2010 87. And there‟s a lot of free fun training on the site.com Page 93 of 107 Get the MTL Experience! .com Email Address: email@example.com. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles. Site Home Address: http://www. eg on facilitator characteristics. for short).Manage. Project Life Cycle. TV game shows. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi. puzzles and guides training resources. to name just a few. trivia puzzles email games.managetrainlearn. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun. and e-learning. including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman. Just go and play! Summary of Free Resources: games.
Finally.thinkingmangers. Site Home Address: http://www.com Email Address: info@thinkingmanagers. and an update on the world‟s top companies. both outstanding writers. there is a wealth of material on this site.com Page 94 of 107 Get the MTL Experience! . These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus. a Media Watch which summarises the headlines of the world‟s top business publications. Click.managetrainlearn. Learn! 2010 Thinking Managers 88. Management Today and de Bono is one of the world‟s leading authorities on creative thinking. much of it available in the Letter to Thinking Managers newsletter which is free for the first two months. consultants and thinkers in their own right. Summary of Free Resources: Management library Blog watch Media watch Links library. there is a Resources section linking to a big database of other sites and companies.com www. Heller is the founder of the magazine. Unusual and original features of the site are various newsfeeds on management topics. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono.Manage. As you would expect from two such luminaries. There is also a huge library of management material.
anecdotes. provoke you. comments and much more.com will surprise you. stories. interviews. games. jokes. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short. The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week.managetrainlearn. Site Home Address: http://tickledbylife. inspire you and wow you with a host of free articles. Learn! 2010 89. Click.php/ Email Address: firstname.lastname@example.org www. are you tickled by life? Tickledbylife. discussions.com Page 95 of 107 Get the MTL Experience! . puzzles.Manage. Cor.com/index.
If you want to inject more pizzazz into your presentations. try it. Site Home Address: http://www. It‟s huge.com/products/freebook. fun and memorable programs”. Tom Antion is a business speaker who also runs a range of seminars on other topics.managetrainlearn. Click. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting. It‟s printable online reading but if you want to buy the book you can. Learn! 2010 90.com www.Manage.com Page 96 of 107 Get the MTL Experience! . Tom Antion Wake ‘Em Up Business Presentations. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations. 336 pages long. and has some very interesting ideas and techniques. Oh. and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations.antion.htm Email Address: orders@antion.
Tom Peters. or innovation. the Middle East. Years ago. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins. Site Home Address: http://www. The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. when I was just a humble HR manager.Manage. or the nub of leadership.com Page 97 of 107 Get the MTL Experience! .managetrainlearn. But now of course the cost doesn‟t come into it.com Email Address: info@tompeters. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru. You can discover what the great man thinks about interviewing excellence. or dozens more. He is far more than a motivational speaker. Spread them around. and more. Romania. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips. Have your way with them. Peters is a legend in his own lifetime. Use them. “Take them. Brazil. There are heaps of stuff here. Learn! 2010 91. he shakes up enterprises to re-think what they do. Tom implores us to use these resources. slides and pdfs on Peters‟ thoughts.com www. For here on Peters‟ site. I used to think. Plus. Spain. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free. Click. from seminars in the States. or transformational change.tompeters. Send them to friends.
seminars and workshops. and Health and Safety. whilst remaining affordable. if you are a UK charity.trainerbubble. Lateral thinkers. Trainerbubble provides a huge list of free samples that are ideal for anyone running courses. Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers. They also provide consultancy and bespoke services. Click. A great training resource.com www. simple to follow and easy to access. Summary of Free Resources: Samples of training materials.Manage. Metaphors. Communication. Learn! 2010 92. Site Home Address: http://www.com Page 98 of 107 Get the MTL Experience! .managetrainlearn.aspx Email Address: customercare@trainerbubble. Plus. Customer Care. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers.com/default. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. you qualify for a free training pack. including Business Development. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive. As well as this service.
and assertive/unassertive preferences. Plus. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues. there are 3 more free courses on Communications.managetrainlearn. and Nutrition.com Page 99 of 107 Get the MTL Experience! . Site Home Address: http://www. And that just scratches the surface. For starters.com www. And. Click. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website.com Email Address: info@trans4mind. there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. what you want in life and how to consciously transform your life for the better.trans4mind. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion.Manage. Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”. Learn! 2010 93. stable/unstable. if that‟s not enough. Heart Intelligence.
and leadership and management.. Site Home Address: http://www.com Page 100 of 107 Get the MTL Experience! .managetrainlearn.Manage. valuation and decision making. Learn! 2010 94. organization. change and culture. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site. communication and marketing.valuebasedmanagement. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory. Click.. In fact. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame. Nearly every concept on management must be here. In just a few minutes. You get what‟s on offer thrown straight in your face.net Email Address: email@example.com www. It‟s like an internet inside an internet. and most importantly. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation.
co. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model. Learn! 2010 Vark Learning Styles 95. or explain on a diagram?” Once you‟ve answered all the case studies.managetrainlearn. This site from New Zealander. Neil Fleming. and Kinaesthetic. Site Home Address: http://www.nz www. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles). tell you.Manage.com Page 101 of 107 Get the MTL Experience! . Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software. Discover Your Learning Style VARK stands for Visual. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is. you‟ll get a page that explains your learning style.com Email Address: firstname.lastname@example.org. Here‟s one of the situations: “You have a problem with your knee. Read/Write. Aural. Click.
For me. you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games. or adapted. corporate managers. Site Home Address: http://www. and Nuclear Holocaust.Manage.com Page 102 of 107 Get the MTL Experience! . Learn! 2010 96. Survival On The Moon. for any experiential learning course. They can be used. or the local scout troop. activities and exercises. I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom.managetrainlearn.com www. there are all the classic teambuilding games such as Lost At Sea. Click. For example. whether you‟re working with colleges. I could happily spend hours on this site.wilderdom.com/games Email Address: james@wilderdom. If you really want to push the boat out. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games. any of which could easily account for half a day‟s training. this is a treasure trove of training and if there were such a thing. And trust activities such as Sherpa Walk and Human Ladder.
com Page 103 of 107 Get the MTL Experience! . a forum.managetrainlearn. Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum. a Dear Workforce agony aunt. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management.com www. When I last looked. and cartoons. topic channels.Manage. Site Home Address: http://www. newsletter. Click. Then there are all sorts of additional free features.workforceonline. Learn! 2010 97.com Email Address: tjohnson@workforceonline. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin. Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything. there were articles. a news poll.
then so has someone else who now has an answer. There are over 1200 articles and resources to choose from with headings like Bad Bosses.com Page 104 of 107 Get the MTL Experience! . Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. Learn! 2010 98. The original feature that I like about this website is the Vault.Manage. There‟s also a discussion forum where you can let off steam. Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out. Bullying.com Email Address: info@workworries. It‟s based on the idea that all workplace problems are caused by people and that. Click.workworries. if you‟ve had a problem.managetrainlearn. and Office Politics. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time. Site Home Address: http://www. then Work Worries is the place to visit.com www.
Training and Development. English Brainstormers.com www. Performance Management. Click. Learn! 2010 99. an office based in Vietnam. Policy and Procedures. It is run by Karen Davies and Gary Malcolm with.com/ Email Address: Karen@xageconsulting. and Teambuilding. A large number of the books are MBA notes. Leadership and Management. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. Job Analysis. unusually. Titles include: The Definitive Book of Body Language. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me. Don‟t Guess Your Way to Success.xageconsulting. Recruitment.com Page 105 of 107 Get the MTL Experience! . and The Psychologist‟s Book of Personality Tests. The free downloadable library on the site is the real draw. HR Planning.managetrainlearn. It‟s a true management library. Here you‟ll find a huge list of books under different categories such as HRM.Manage. Assessment Centres. Summary of Free Resources: large collection of e-books Site Home Address: http://www.
.Manage. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand. including a self-talk card and a performance planner.managetrainlearn.com www. But if you want to find out how to turn yourself into a distinctive brand. his short training courses are called Ziggets. and every day there is a new Zig Quote of the Day. There are a few great free offerings to be found as well. and all you‟ve got going for you is you.com Email Address: info@zigziglar. Site Home Address: http://www. his forum is called Ask Zig!!. For example. Learn! 2010 100. Fleas and Pump Handles” when you sign up for the newsletter. Click. What sets him apart from the rest is that he knows how to stand out. You don‟t easily forget the name or the clever way in which he uses the name as a brand.zigziglar. much like many of the others in this book.com Page 106 of 107 Get the MTL Experience! . Zig Ziglar is a motivational speaker and trainer. then you can‟t do much better than copy Zig. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits.
get instant downloads of FREE products.managetrainlearn.com www. Click. For more digital publications on management and personal development. For a very special learning experience.managetrainlearn. subscribe to our weekly newsletter. This is learning like you always dreamed it could be.managetrainlearn. visit http:/ww.Manage. Here you can learn about the 20 skills you’ll need for success in the 21st Century. get your surprise bonus gift. visit our website at http://www. Learn! 2010 Thank you for reading and using this book. and much more.com Page 107 of 107 Get the MTL Experience! .com. enter our prize quiz.