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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
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Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. 17. Basic Learning Systems Inc 17 12. Executive Coaching Studio 37 32. Customer Service Manager 28 23. 35. Accelerated Learning 10 5. 30. Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31. 12Manage 8 3. Click. Action Leadership 12 7. Accel-Team 11 6.Manage. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. Customer Service Training 29 24. A Better Workplace 9 4. 16. 21. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. Anecdotage 15 10. Be a Better Manager 16 18. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www. Discovery Health Channel 30 25. All Business 14 9. 36. 20 15. 1000Ventures 7 2. 20. 34. 37. Aimm Consulting 13 8.managetrainlearn. 33. 29. 26.com Page 4 of 107 Get the MTL Experience! . 24 19. Big Dog and Little Dog's Bowl of Biscuits 19 14. 27. 18 Better Workplace Now 13. 33 28.
56. 75. 70 65. 53. 70. 61. 54 49. 60. National School Board Association 63 www. 47. 69. 47 42. 46. 67. 45 40. 51. Human Resources About… 49 44. 68. Learn! 2010 38. 76. 62. 54. 52.managetrainlearn. 48. 73. Institute of Silly and Meaningless Sayings 50 45. 64 59. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success. 39. 50. Click.Manage. 71. 78. 79. 77. My Name Is Scott Human Links 48 58. 41. 72. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. 71 66.com Page 5 of 107 . 64. 63.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. 55. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 74.
Value-Based Management 100 95. 85. 96. 81. 86. 97. 93. 99. 82. 89. The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. Click. The Improvement Encyclopedia 89 84. 88. 98. Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www.Manage.managetrainlearn.com Page 6 of 107 Get the MTL Experience! . Test Café 86 The Change Agent 87 The Leadership Hub 88 83. 92. 91. 90. 100. Learn! 2010 80. 92 87.
The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in. Learn! 2010 1. Everything.com and www. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas.Manage.1000ventures. It‟s sure to brighten up your day.success360. In fact. Click. It links to two of his other sites at www. Don‟t ask me what‟s here because the answer is. 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”.com Page 7 of 107 Get the MTL Experience! .1000advices. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do. And lots of fascinating original stuff too. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”.com www.com Email Address: email@example.com. It reminded me of an interactive mind map.com. connections and advice Site Home Address: http://www.
At first. Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built. Learn! 2010 2. models and theory.com Page 8 of 107 Get the MTL Experience! . Chinese.com www. It‟s like an internet in an internet just for managers. At its core is an A to Z dictionary of management methods. and a forum. 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality.12manage.managetrainlearn. When I last looked there were over 1500 easy-to-access entries. the chances are the number is much higher by now. there‟s also a management news section giving links to all the latest management gossip. Site Home Address: http://www. Since you can add your own entries to the dictionary. This site is a formidable resource. and Korean).com Email Address: info@12manage.Manage. Click. a list of courses being run (to which you can add your own). Japanese. I thought it was because you can translate any page into any one of 12 languages (including Arabic. Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links. In addition to the dictionary.
Manage.managetrainlearn. Then there are toolkit. Daniel lists the things you shouldn‟t say at work. and dysfirmations.html to the site address) massive list of resource references.com Page 9 of 107 Get the MTL Experience! . “Nature‟s Leadership Lessons”. (my pick of which is the phrase: “That is so not going to happen”).html. or trendy. and tools sections. senseless acts of immaturity (eg “Skip rather than walk”). Click. It‟s not fancy. colourful. A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin. and “Measuring the Mirth”. Learn! 2010 3. Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”).com Email: info@abetterworkplace. But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”.com www. Where to start? Well. Site Home Address: http://www.html. tips. but it is full of great content for anyone interested in making their workplace a better place. describe_coworkers.abetterworkplace.
eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”. Accelerated Learning Free Learning Styles Test This is a lovely site. and Naturalistic). There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed.com Page 10 of 107 Get the MTL Experience! . Musical.managetrainlearn. Click.Manage. Visual.com Email Address: als@acceleratedlearning. I know that I am linguistic and so was curious to see whether the test would come out right. It did! Summary of Free Resources: learning style profile. (Linguistic. Site Home Address: http://www. The questions are all straightforward.com www. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences. Inter-personal. Intra-personal. Mathematical. Learn! 2010 4. Bodily.acceleratedlearning.
com Page 11 of 107 Get the MTL Experience! . motivation.accel-team. did you know that the base of this huge structure is only 7 inches from being a perfect square?). and coaching. (For example. self-appraisal. They include Time utilization. One thing that‟s a bit different here is a set of Checklists. Then there are detailed features on teambuilding.com www. Learn! 2010 5. Accel-Team Advancing Employee Productivity There are some nice features on this site.managetrainlearn. Click.Manage. and Interpersonal relations. Summary of Free Resources: pdf articles on coaching. Space utilization. productivity and team development excellent and well-illustrated modules on teambuilding and motivation. and employee development. plus some well-presented explanations of time management.com Email Address: sales@accel-team. Machine utilization. Site Home Address: http://www. There‟s a history of employee productivity that will take you all the way back to the Pyramids.
Manage. skills. And to cultivate that perspective you need kindness. I‟m not too sure exactly why I like his writing. “From now on.actionleadership. and leadership abilities.com Email Address: brent@actionleadership. It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance. courage. For me. leadership makes the elephant jump. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. Site Home Address: http://www.com www. Learn! 2010 6. Yes.managetrainlearn. unlike management which involves simply the care and feeding of the organisational elephant.com Page 12 of 107 Get the MTL Experience! . And that‟s why I think I like Brent Filson. He goes on. Summary of Free Resources: insightful leadership articles. Click.” I like the concept that management trainers and management training should be kind. Here Brent makes the point that. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles. I‟d willingly jump through hoops if he asked me. see every leadership challenge as a way of having people increase their knowledge. tenacity.
com Email Address: webmaster@aimmconsult. and Conveying Credibility. Motivation. or “rarely doing” this. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading.managetrainlearn. There are 14 questions covering areas like “I explore with others different ways to accomplish goals”.Manage. The final score will give you a feedback on areas such as Delegation.com Page 13 of 107 Get the MTL Experience! . Learn! 2010 7.aimmconsult. Then you score yourself. Site Home Address: http://www. which are great starting points for further self-development. I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter. You‟re offered some examples of “always doing” this. Click.com www. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills.
Manage. There‟s advice on managing every aspect of your business. Click. Learn! 2010 8. that‟s one million!) articles.allbusiness. There‟s everything you could possibly need to help you run an efficient business.managetrainlearn.com Email Address: firstname.lastname@example.org Page 14 of 107 Get the MTL Experience! . Of course. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. many of the products on the site are only available through purchase. There are news reports. blogs. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change. Site Home Address: http://www. Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals. All Business Champions of Small Business This is an amazing site for anyone running a small business.com www. And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months. And sure enough there it was. guides and tips. including employment and HR and business plans. One in a million. but there is a huge amount of free material.
there‟s a useful search button that allows you to fine-tune your search according to a category. or just to entertain friends at the pub.managetrainlearn. It‟s absolutely crammed with anecdotes. How about this one pulled out at random? It‟s about Japanese businessman. He sold over 2 million.Manage. When I keyed in “Business”. and amusing stories. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms.com www. Now. name or keyword. Site Home Address: http://www. then this is the place to visit. aphorisms.com Page 15 of 107 Get the MTL Experience! . Anecdotage Famous People. Fortunately. Funny Stories If you‟re looking for an amusing story to add to a presentation. Learn! 2010 9. Click. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun). tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories.anecdotage.com Email Address: editor@anecdotage. illustrate a learning point. the database came up with 493 stories. perhaps more than you‟ll ever need to get to grips with.
managetrainlearn. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are. It provides a list of industry sectors with links to their Skills Council. Be a Better Manager Solve Problems. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www. These are: Strategy.com Email Address: info@beabettermanager. Lastly. Learn! 2010 10. Click on any of these and you get a selection of links.beabettermanager. the checklists from the spinning wheel all link to the relevant National UK Occupational Standard. People. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas. Seize Opportunities. Click on a link and you get a diagram with individual lists of do‟s and don‟ts. It has 15 questions and delivers immediate feedback. Click. showing how learning a skill related to levels of performance. Information. If you register and log in.com www.Manage. Physical Resources. and Financial Resources. In the same way. you can build your own personal collection of checklists. Processes. There are also links to local resources around the UK.com Page 16 of 107 Get the MTL Experience! . This website is particularly useful for managers in the UK.
Learn! 2010 Basic Learning Systems Inc 11.com www. For the record.managetrainlearn. it doesn‟t exactly test your comprehension.com Email Address: email@example.com. Do You Know Your Reading Speed? If you want to find out how quick you read. then spare a minute or two for this easy test from Basic Learning Systems Inc. I made it to 354. Note where you got to.com Page 17 of 107 Get the MTL Experience! . All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you.htm to the site address) weekly business writing tips. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute. you‟ll find out your reading speed. Click. and hey presto. Of course. Site Home Address: http://www. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest. a business communications company run by Gloria Pincu.Manage.
com Email Address: firstname.lastname@example.org. Site Home Address: http://www. to compete. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website. Learn! 2010 12. Where teamwork comes naturally. You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row. This is a card of 25 squares on which is printed a buzzword eg “empower”. Where people eagerly use their brainpower.managetrainlearn. Where kindness rules. Click. “value-added”. Imagine the innovative power of such an organization. Imagine its ability to attract and retain talent.” Yea. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards. Imagine the sense of mission and spirit of fun. to thrive. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index. Tom‟s aim is to create better workplaces.Manage.html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre.com www. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged.com Page 18 of 107 Get the MTL Experience! . Imagine its passion for serving customers. “envision”.
nwlink. the learning process. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning. is The History of Training. and performance management. But the one feature I remember from years ago when I first came across this site. Amongst the goodies are: current training news. It‟s still as good as ever.com www.managetrainlearn. It‟s a massive resource and a lot of it is original. Site Home Address: http://www. the art and science of leadership.com Page 19 of 107 Get the MTL Experience! . Summary of Free Resources: a massive resource on performance. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13. in case you‟re wondering about that title. By the way. and still look at. Click. Don has a big German shepherd dog and a smaller companion.com/~donclark/ Email Address: donclark@nwlink. definitions of learning terms. leadership and knowledge. learning.Manage. It‟s the best around. The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning.
com Page 20 of 107 Get the MTL Experience! .bodylanguageexpert.uk www. Gender Differences. I learnt how to use my body language at job interviews. and friendly gesture. and how to convey sincerity and warmth with my face and gestures. Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www. There are 7 topic areas: Ask Our Experts. Click. Learn! 2010 14. relaxed stance.Manage. Cue: open smile. The Basics.co. Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content.uk Email Address: janem@bodylanguageexpert. in one tour of this site.managetrainlearn.co. Practical Applications. Parenting Advice. why mobile phone shop staff don‟t use desks. and The Business World. So. Personal Interaction.
such as why you conceive a word in one part of your brain and utter it from another.com www. to be honest.managetrainlearn. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles. the thing that always draws me back to this site is its collection of Brain Teasers. brain games. Sound Sequence or Dunk Tank.com/ Email Address: email@example.com Page 21 of 107 Get the MTL Experience! . Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain. and a set of 29 images that dissect the brain as if you were there with a scalpel! But. Learn! 2010 15. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head). You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long.positscience. There‟s a weekly brain bender to test your knowledge (which I got wrong!). You can play Bumper Cows. illusions. Then you can view nicely-designed animations which uncover what goes on in your brain.Manage. Click. quiz. brain teasers. A to Z glossary animations free half hour online course. Site Home Address: http://brainconnection.
multiple intelligence tests training models and much more too numerous to mention. But while others charge for a fraction of what‟s here. It has all the familiar.managetrainlearn. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story. exercises and icebreakers motivational and amusing posters file tools and materials puzzles. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. quizzes. And templates of resignation letters. So just go and enjoy it! Summary of Free Resources: teambuilding activities. management and business. and Aesop‟s fables. Site Home Address: http://www. It even has a graphology test. models like those from Maslow. McGregor and McLelland. It‟s absolutely huge and covers everything you could ever need on training. the tree swing cartoons. Click. this is all free. explaining how to read personality from your handwriting. time management planners.com Email Address: ac@alanchapman. a glossary of training terms. Learn! 2010 16.com Page 22 of 107 Get the MTL Experience! .Manage. Shall I go on? I‟ve barely scratched the surface. induction training checklists.businessballs. feedback forms. appraisal forms. and not so familiar.com www. Where Alan got the time from to produce all this beats me.
Presentations. as well as in categories such as Education.managetrainlearn. Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. Click. Site Home Address: http://www. The free professional trade magazines on offer include: Human Resource Executive. Call Centre. Corporate Meetings and Incentives. It comes from Business Training Media who offer onsite courses and a big catalogue of training materials. Learn! 2010 17.Manage.com www. and The Deal. Government.com Email Address: firstname.lastname@example.org Page 23 of 107 Get the MTL Experience! . A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine. Internet. and Transportation.business-marketing. Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles.
Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers. a busy manager‟s complexity audit. a Make It Simple poster. This is what David says: “Cost reduction has been a central focus in most businesses for many years now. Learn! 2010 18.” When you register here you get a free toolkit including a meeting planner.businesssimplification.au www.com.Manage.com. The only way to deal with it is to focus more effort on simplicity.com Page 24 of 107 Get the MTL Experience! .au Email Address: enquire@businesssimplification. Click.managetrainlearn. Site Home Address: http://www. Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine. Yet there is one hidden area of cost which has rarely been addressed: complexity. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business. and a set of paperclip templates to keep the campaign fresh in your mind.
techniques.com Page 25 of 107 Get the MTL Experience! . Click. an engineer who needs to connect theory to practice. David apologises that his creations are done in his spare time.managetrainlearn. quality toolbook. and explanations. David Straker. Believe. They probably account for over 3500 web pages of industrialstrength knowledge.Manage. No need to apologise. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines. Changing Minds How We Change What Others Think. second. improvement encyclopaedia. Site Home Address: http://www. creating minds.org www. principles. and thirdly a teacher who loves to pass on the aha‟s of what he knows. he is first a learning junkie. and business articles.changingminds. David. You‟re what the web‟s all about. hooked on the thrill of discovery. Feel and Do I am full of admiration for the author of this site.org Email Address: contactus@changingminds. Learn! 2010 19. The sites include: changing minds. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories. In David‟s own words.
com www.000 downloadable resources. Operations. There are 7 networks – Finance. Legal.com Page 26 of 107 Get the MTL Experience! . and Jobs. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management. and Sales/Marketing. When I last looked there were over 50. Click.Manage. use it well!” Summary of Free Resources: massive network of management. Citehr Improving Organisations The CiteMan network is one of my favourite resources. Each is a goldmine of information. “everything is available to everyone at no charge. Site Home Address: http://www. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory.managetrainlearn.citehr. HR.com/ Email Address: info@citehr. Learn! 2010 20. General. The network now has hundreds of thousands of members from India where it is based to every corner of the world. ideas and resources. As Sidhartha says.
Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers. Click.coaching2grow.managetrainlearn. As you work your way through the topics. and Influencing a tough boss. Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others. Managing yourself better.com Page 27 of 107 Get the MTL Experience! . There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change. Working with difficult colleagues. Learn! 2010 21.Manage. You can use it as a standalone coaching tool or as a supplement to working with a live coach.com/ Email Address: info@coaching2grow. Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www.com www. you can make notes on your thoughts and plans in a Personal Growth Workbook. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list. They range from Feedback to Musts and Shoulds and Enemy No 1.
com Page 28 of 107 Get the MTL Experience! . that people in Poland are the most satisfied with customer service. and Scorecards. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals. there‟s a great free magazine and technical document subscription service with 16 products offered. Learn! 2010 22. reviews.com Email Address: info@customerservicemanager. What else? Well. In a short visit.Manage. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www. such as Customer Service Job Descriptions. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news. Surveys.com www.managetrainlearn. I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services.customerservicemanager. There are tons of great information on this site. Click. And a series of useful aids. There‟s one of the biggest lists of customer service articles I‟ve seen. and that lengthy waiting times are still the top frustration of customers. Tests.
“Five Forbidden Phrases”. and expertly presented by Nancy herself.com Page 29 of 107 Get the MTL Experience! . Amongst my favourites are: “Exploring the Rudeness Matrix”. it‟s a smashing site run by Nancy Friedman. Learn! 2010 23. perhaps? No. seriously. On the link below.com Email Address: email@example.com. Summary of Free Resources: newsletter video previews.com www. Where you come when you‟re sick of customers. Site Home Address: http://www. to the point. Customer Service Training Deliver Today. Click.Manage. See Results Tomorrow This is the Telephone Doctor or Customer Service Training site. you‟ll find 16 free previews of the videos. They‟re all hard-hitting. who‟s put together a library of video programmes on customer service. and “From Curt to Courteous”.
to Perfectionism. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals.discovery. Now off you go! Summary of Free Resources: free personality tests. The preamble explains: This test assesses your locus of control orientation and your attribution style. Here‟s an example of what you‟ll face in one of the set. so if you want more of the same." There are 10 statements with which you strongly disagree. (They‟re all taken from the Queendom site. partially agree/disagree. here‟s a true feast. disagree. pop over there).html Email Address: info@discovery. or strongly agree. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments. ranging from Your Anger profile.managetrainlearn. Site Home Address: http://health. the Locus of Control and Arbitration test. through Communications Skills. Learn! 2010 24. Click.com/tools/assessments. You can get 31 free Basic Personality tests on this site. you can succeed no matter what”.com Page 30 of 107 Get the MTL Experience! . "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation). agree. Procrastination and Type “A” Personality tests.Manage.com www.
There‟s another great free service that Dave offers: links to free business software. Big E-Z‟s free trial version. Lazy8 Ledger. Learn! 2010 25. He has a nice friendly. There are 7 lessons in the course. Acemoney Lite. As well as viewing this free course. You‟ll find links to the Open Office suite of programmes. so a good free course on all things accounting is right up my street.com www. Click.com Page 31 of 107 Get the MTL Experience! .managetrainlearn.com/moodle/ Email Address: info@dwmbeancounter.Manage. and Merchandise Inventory) as a guest and get the first lessons free. Dave Marshall‟s Bookkeeping course fits the bill nicely. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!). Payroll.dwmbeancounter. reassuring and conversational style. and many more. you can also sign up for Dave‟s other courses (eg Special Journals. I don‟t feel I‟m being talked down to and there‟s no jargon. Checkmate Plus. Onestep Accounting. and Financial Statements. Site Home Address: http://www. The General Ledger and Journals. covering stuff like Debits and Credits. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software.
And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual. Site Home Address: http://www.com www. it‟s a great template for a superb presentation.managetrainlearn.com Email Address: info@easytraining. and it‟s a unique learning experience. (check out the almost imperceptible presentation techniques that are used).easytraining.Manage. as in the annual statement to the board. It‟s an astonishing testimony to an inspiring leader. Learn! 2010 Easy Training 26. (You guessed: I like it!) Just read it. It‟ll have you smiling to yourself one minute and nodding in agreement the next. (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). or the procedural.com Page 32 of 107 Get the MTL Experience! . It works on many levels. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories. as in the awards presentation or retirement bash. Click. And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script.
and some really inspiring articles. Now. Learn! 2010 Empowering Messages 27. Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”.Manage. there‟s no hope for you! Summary of Free Resources: audio messages. There are empowering stories.com www.empoweringmessages.com Email Address: zev@empoweringmessages. But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA. if that doesn‟t brighten your day. You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”. a huge collection of positive news stories.managetrainlearn.com Page 33 of 107 Get the MTL Experience! . Free Empowerment Chats This is an uplifting site that should put you in a good mood. It‟s all about empowerment (aka positivity). Click. cartoons. Site Home Address: http://www.
there‟s heaps of it here. there‟s everything you could possibly need to know on starting a business.managetrainlearn. from raising money to taking time off. there‟s an A to Z encyclopaedia of small business terms. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers. and magazine. from home-based businesses to franchises. For a start.Manage. Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics. from finding an attorney to engaging new staff. There are ideas galore on what kind of business to make money in. it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after. As the title implies. Learn! 2010 28. Site Home Address: http://www.com Email Address: firstname.lastname@example.org Page 34 of 107 Get the MTL Experience! . Click. And there‟s a hand-holding guide to managing and growing your business. features.com www. As if all that weren‟t enough.entrepreneur.
Click. bios of famous entrepreneurs.com/ Email Address: info@evancarmichael. there were 348 items. and a page of unique resources supplied by contributing experts. articles. advice.com Page 35 of 107 Get the MTL Experience! . Learn! 2010 29.evancarmichael. These include videos. At the start of the year.managetrainlearn.com www. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help.Manage. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies. you‟ll find a treasure-trove of resources for entrepreneurs. training. this is the site for you. Site Home Address: http://www. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group. and advice. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads. On this site.
com Page 36 of 107 Get the MTL Experience! . They‟ll catch your attention too because they‟re very much to the point and memorable.managetrainlearn. Learn! 2010 30. I‟ll eat my hat.com Email Address: info@pbsconsulting. or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse. If these gambits don‟t turn you into a powerful deal-maker. including a test of your negotiating style. There are lots of free resources here on negotiating. It‟s not hard to see why. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent. for instance. which he calls: “your premier resource for sharpening your negotiating skills”. Click.com www. newsletters and collection of negotiation gambits negotiating style self-assessment.Manage. Site Home Address: http://www. a monthly newsletter. But what caught my eye was his list of over 60 short sharp negotiating gambits. Summary of Free Resources: articles. Who.You’ve Got To Be Kidding This is Peter Barron Starks‟ site. Everyone Negotiates YIKES .everyonenegotiates. and incisive articles.
Click. followed by “Understanding Others” and ending up with “Seeking Good Counsel”.managetrainlearn. newsletter email course for executives. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”. Beats those long journeys to training courses! Summary of Free Resources: articles. then “Great Communication Skills are Part of the Top Executive‟s Armoury”.com Page 37 of 107 Get the MTL Experience! . friendly style are easy to read and easy to absorb. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat.Manage. you get “Making Things Happen”.executivecoachingstudio. Site Home Address: http://www. The 5 parts arrive in succession in your email box and because of Sean‟s laid-back. Learn! 2010 31.com Email Address: sean@executivecoachingstudio. After the first part which is an Introduction.com www.
executiveplanet. what to wear. and hotel booking. For each country. Click. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen.managetrainlearn. The site works like a wiki.Manage. Plus for each country. you get advice on: negotiating tactics. entertaining. and etiquette.com Page 38 of 107 Get the MTL Experience! . how to address people. culture. suitcase.com www. Site Home Address: http://www. making appointments. this site is an essential companion to your airline tickets.com Email Address: info@executiveplanet. and conversational do‟s and don‟ts. Executive Planet Cross-cultural Training If you do business around the world. Learn! 2010 32. Its main feature is a guide to business culture when negotiating in 49 different countries. meaning you can register and update articles. you‟ll get advice from an expert along with facts about laws.
Coaching. And over 25.000 authors (also probably growing all the time). and Top 10 Tips. including: Customer Service. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory. you‟ll find Leadership. What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site. and Creativity. Change Management. Click. In the business section. Negotiation. I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst.Manage.000 articles (and probably growing all the time). It has over 100.managetrainlearn. Communication. Here are a couple of statistics. Teambuilding.com www. Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites. Site Home Address: http://www.ezinearticles. The list just goes on and on. Time Management. Learn! 2010 33. It reviews everything that it archives which means you‟ll get only good stuff. run by Christopher Knight.com Page 39 of 107 Get the MTL Experience! . Motivation. In the Self-Improvement section.com Email Address: info@ezinearticles. This site is mind-bogglingly massive. Goal Setting. Presentation. For me. the best article directory by far is Ezine Articles. there are all the categories you could wish for if you are looking to extend or update your knowledge.
Site Home Address: http://www. Essentially. For a start.com Email Address: pr@fastcompany. you can subscribe to some very useful newsletters. But on the site you can see the current edition for free and read selected articles. a fast feast. mine‟s not there) and Top 10 Bosses From Hell. Learn! 2010 34. Fast Company How Smart People Work Fast Company is one of the original business information websites. For those of us too busy to spend every day surfing. Click.com www.fastcompany. there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future. All in all. Fast Company is a monthly business print magazine that you can subscribe to. of course. You can also browse their massive archive of past copies. The one I like most is Fast Take. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows. But that‟s nowhere near all they do. which is a weekly roundup from the Web. and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK.managetrainlearn. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. Then.Manage.com Page 40 of 107 Get the MTL Experience! . a directory of businesses in your area (States only unfortunately).
They are now a formidable presence on the Web.fenman. There‟s so much information that if you downloaded everything that‟s available. Selection and Induction. That took me to a page with 8 big products of which I was able to download samples from 4. How to run an Assessment Centre. Learn! 2010 35. I clicked on just one of their 25 categories. this is what I did. Recruitment. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying. The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples.co. and an exercise on identifying employees with talent. Site Home Address: http://www. Click.uk Email Address: service@fenman. an Induction Toolkit.com Page 41 of 107 Get the MTL Experience! . Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development.Manage. As an example.uk www. called Danger – Talent Zombies! Thank you. Fenman! Summary of Free Resources: huge range of training products with many free samples. you‟d have a huge library of valuable material.co.managetrainlearn.
firststepstraining. Incidentally. how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original.com Email Address: email@example.com.Manage. First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before. Learn! 2010 36. Just pop on over and try them for yourself. For example. Site Home Address: http://www.com www. Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire.com Page 42 of 107 Get the MTL Experience! . I won‟t tell you what you have to do in these games (they‟re far too complicated). Click.
Click. I gave Quiz show a go and chose Sexual Harassment as my subject. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes.Manage. and Phone games.managetrainlearn.com www. I scored quite well and I certainly learnt. Flash games. I then got to choose who I wanted to be and who to play against and the game started. Learn! 2010 37. There are 6 categories of games: Video games. Multiplayer games.games2train. and design makes you really believe you‟re on a TV quiz show. Certification games. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games. audio. TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games.com Email Address: info@games2train. The questions are the usual range of multiple choice and true or false but the graphics. Site Home Address: http://www. You can try out all of the categories if you have Flash installed. Quiz shows.com Page 43 of 107 Get the MTL Experience! .
getmoredone. tips. here‟s one from Pace Productivity. of course. sleep and TV and so on.com Email Address: mark@getmoredone. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes. Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is. In addition to the time tabulator.Manage. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment. the site offers 10 time tamer tips.managetrainlearn. and research on time management. Click. to family. and interesting time management quotes. That‟s. you can see a pie chart of how well you do compared to others. When you‟ve allocated your weekly hours.com www. some research into the top time wasters. Learn! 2010 38. You can also enter your ideal profile to see where you want to be. Site Home Address: http://www.com Page 44 of 107 Get the MTL Experience! .
managetrainlearn.Manage.edu www. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century. Clarence Birdseye. Learn! 2010 Harvard Business School 39.html Email Address: news@hbs. for example. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J. Did you know.com Page 45 of 107 Get the MTL Experience! . There are brief but fascinating bios of each leader. there will be some unfamiliar names on the list. Gilbert Colgate. Click.edu/leadership/database/index. For non-Americans. and Hugh Hefner. but most people will recognize people like Elizabeth Arden. Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders.hbs. Site Home Address: http://www.
Then there‟s the content. For a start. Click. If you want to know what I mean.com Email Address: harvey@mackay. Yep.mackay. Enjoy! Summary of Free Resources: management articles. You just have to read his stuff. Site Home Address: http://www. I reckon you‟ll learn a lot from this site. But I keep a special place for Harvey Mackay.com Page 46 of 107 Get the MTL Experience! . he‟s just a great writer. Finally. read the articles on this website. And he packs a big message in the shortest possible space. just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). Or “Some squares are really sharp”.managetrainlearn. Or how about “Say thanks before it‟s just a memory”. It‟s just that he tells such a good story. (Harvey knows we‟re all curious deep down).com www. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites. There‟s “The heart of education is the education of the heart”. Many of these articles kick off with fascinating stories of successful business leaders or managers. Learn! 2010 40.Manage. the headings of these articles are immediately grabbable. And then he draws some universal truths out of these stories that help us take home the message.
take a look at his other video site and consultancy site. Click. There are over 700 of them. He‟s already got a great present! OK. If you can‟t get enough of Scott on this site. is a regular columnist.com Page 47 of 107 Get the MTL Experience! . Hello.com Email Address: scott@hellomynameisscott. My Name is Scott website. I was going to say that a great future awaits Scott Ginsberg. you should create fans. and has made a brand out of a nametag. Another is his comfort around using modern technology to build customer relations. It underlies his Hello.com www. but he has already written 7 books. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www. One of them is the idea that you shouldn‟t create customers.managetrainlearn. has a suite of websites.hellomynameisscott. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere.Manage. And then I realised that this isn‟t true. My Name Is Scott Stick Yourself Out There In my review of this site. (Apparently. Learn! 2010 41. Many of Scott‟s themes really chime with me. Scott is still young. launched his own interactive TV.) The theme behind Scott‟s ideas is Approachability. he also has a nametag tattooed on his chest.
Manage. links. a range of audits.com www. news and jobs) are a wide set of personality tests. Learn! 2010 42.com Page 48 of 107 Get the MTL Experience! . a wide range of managerial tests (eg Manager in a Fix).humanlinks. use it. forum. Site Home Address: http://www. (from training needs to climate. Summary of Free Resources: management articles tests forum.com Email Address: firstname.lastname@example.org. thinking skills to job satisfaction) and some general knowledge tests. Wherever you are. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals. Click. Amongst the many free goodies on offer here (along with the articles.
here including “Recruit and Hire the Best”.Manage. Managing People. Summary of Free Resources: Learning style profile Free policy samples.managetrainlearn. Learn! 2010 Human Resources About… 43. checklists and forms Interview tips Job descriptions Free email classes. and the latest updates.com www. there are links to the most popular sections. On the way they tackle Human Resources with guide Susan Heathfield. Management/Leadership.about.com Email Address: info@humanresources. They start with 19th Century History and end up with Zoology. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept. then you‟re in for a great treat. To help you through this wealth of material. you‟ll find topics on Change Management.about. Susan takes you through 4 main areas: HR Basics. Click. the “must reads”. Employee Recognition. Performance Management.com Page 49 of 107 Get the MTL Experience! . About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics. and Success at Work. As with all About sites. and Teambuilding. Site Home Address: http://humanresources. Communications. Motivation. Throughout the channel. there are free 5-week email classes. Employing People.
managetrainlearn. roll of honour and list of “bored” members. Summary of Free Resources: bullshine generator. a list of hilarious workplace clichés.htm Email Address: Isms2002@btinternet.Manage. albeit with a serious purpose.com Page 50 of 107 Get the MTL Experience! . The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. thou plump. There‟s a coat of arms (motto: Back to Quo Vadis). ISMS Babel translator carparktivity stickers. It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”. and my favourite pirate curse: “What care I. black-spotted pigeonfoot!” Odd. a Bullshine generator for producing management speak. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief. Learn! 2010 44.btinternet. For example. There‟s a swipe at management models. Click. a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say. but great fun. Site Home Address: http://www.com/~rpottinger/index. ISMS curser. you can become a member of the institute and learn about the institute‟s history and purpose. For a flavour of each of these. here‟s my favourite cliché: “He was in and out like a yo-yo”.com www.
com Page 51 of 107 Get the MTL Experience! . Take a daily dip. Click. This is a series of short one-minute reads on leadership subjects. Summary of Free Resources: leadership articles newsletter book excerpts. Learn! 2010 45.com www.com Email Address: comments@leadershipnow. Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes. But there are 2 features that make this site just a little bit different. For a start. there‟s a feature called Leadership Minute.managetrainlearn. Site Home Address: http://www. They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”. They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”.leadershipnow.Manage. The other valuable feature is a reading room where you can read excerpts from some of the best management books around. articles and a newsletter.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: email@example.com
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: firstname.lastname@example.org
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Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: email@example.com
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highly integrated library of management material”. It‟s a real web of information. the work of one man.com www.managetrainlearn. And it‟s hard to argue with that. I was astounded then and still am now.org Email Address: jalnes@mapfornonprofits. And of course when you go elsewhere you have other links to explore. Volunteers. a true management help. There doesn‟t appear to be anything left out. Carter calls the site a “complete. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web. to Z. (By the way. Then you move through Icebreakers and Group Matters. it has a bias towards non-profit organisations.Manage.) Let‟s see what happens when you explore one topic. It‟s an amazing resource. It covers everything in business from A. You start with an introduction and a set of links to outside sites. well V. say Group Skills. Click.com Page 55 of 107 Get the MTL Experience! .managementhelp. Carter McNamara. Advertising and Promotion. to General Resources and Related Library Links. Summary of Free Resources: encyclopaedia of management. Learn! 2010 49. Site Home Address: http://www.
Learn! 2010 50. As a bonus. Summary of Free Resources: massive collection of management articles glossary of management terms. business schools.managerwise. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”. Culture. To Manage Divine This is nothing short of a management supersite. and employment law sites around the world. To Manage Divine”) and hand it out to your delegates on your next training course. Click. Then there‟s an A to Z glossary of management terms. The one I checked on Motivation has some really well-chosen subjects.managetrainlearn. portals. Motivation and so on. there‟s a massive collection of articles in the Knowledge Bank. For devilment.com Email Address: firstname.lastname@example.org www.Manage. Innovation. Site Home Address: http://www. management publications.com Page 56 of 107 Get the MTL Experience! . I selected “Q” and got “Quick Ratio” and “Quality of Work”. Manager Wise To Work is Human. you can buy the T-shirt with that slogan on (“To Work Is Human. Where to begin? Well. neatly categorised into sections such as Coaching. There are also links to universities.
Time Management and Training Skills. Step-by-Step pocketbook guides. Thinking Skills. Manuals for Trainers.com Page 57 of 107 Get the MTL Experience! .com Email Address: eric@managetrainlearn. Click.managetrainlearn. MTL provides a range of online products. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century. Learn! 2010 51. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development. Site Home Address: http://www. To help you and your organisation learn these skills. ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site.com www. 1-day Course Plans. and a library of free e-books. They range from Appraisal and Assertiveness to Teambuilding. You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure.managetrainlearn. including E-learning courses.Manage.
Click.Manage. Other resources on this site include Jeanie‟s guided meditation tapes. the theme was Balance. it‟s free.managetrainlearn.net www. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations.mhmail.com Page 58 of 107 Get the MTL Experience! . and the affirmation for the day was “I act with purposeful awareness of equanimity and balance.” It‟s a nice way to do some useful self-improvement each day and. Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation. in the week I checked it out.com Email Address: mhmail@earthlink. Site Home Address: http://www. Learn! 2010 52. When I looked. the best bit is. For example.
pull creative ideas out of thin air. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva.com Page 59 of 107 Get the MTL Experience! . Plus. You‟ll learn how to reach deep levels of meditation like a Buddhist monk. and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course.silvaultramindsystem. founder of the Mind Power System. Learn! 2010 53. this is the site to come to. open up your mind. The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential.com www. Go on. an optimal state of being in which your right and left brains are working together and you are in a state of total.managetrainlearn. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”. Site Home Address: http://www. creative and deep relaxation. This programme shows you how to reach the alpha level of relaxation. Click. and accelerate your own healing.Manage.com Email Address: support@silvaultramindsystem.
interviews with experts. called Career Excellence Club.com/ Email Address: email@example.com. and a forum. There is also a members‟ area.000 visitors learn the essential skills they need for an excellent career.com helps more than 10. Learn! 2010 54. for access to all the materials.000. Here you can learn hundreds of essential management skills. Site Home Address: http://www. Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook.com Page 60 of 107 Get the MTL Experience! .com www. instantly available Each year. MindTools.mindtools.Manage. free of charge. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter. Mind Tools Online management and leadership training. Click.
lecture notes and assignments. Programmes are courses run in any particular semester. calendar. both in pdf.edu Email Address: info@ocw. What you don‟t get. Learn! 2010 55.edu www. here are the results: MIT Opencourseware. Click. Let‟s take as an example “Practical Leadership”. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world. Negotiations and Conflict Resolution.mit.com Page 61 of 107 Get the MTL Experience! .Manage. You could be a trainer and use the plan as a structure for your own courses. Or you could use the references as the basis for your own self-paced learning. Site Home Address: http://www. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources. There are some 34 departments ranging from Aeronautics to Writing Studies.mit. reading references. It‟s up to you how you might use this information. and Communications for Management. Other programmes of interest to managers are: Advanced Managerial Communication. It‟s up to you. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes. This is how it works.managetrainlearn.ocw. the Massachusetts Institute of Technology made newspaper headlines. obviously. What you‟ll get on this course is a syllabus. is the actual lessons. Listening to the Customer. Now a few years on.
the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting.com www.com Email Address: info@mp3motivators.Manage.managetrainlearn. Learn! 2010 56. Site Home Address: http://www. mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers.com Page 62 of 107 Get the MTL Experience! .mp3motivators.45 minutes and can be played straight from your PC or an mp3 player. Considering what you‟d pay to hear either of these two speakers in person. When I did this. Click. The free gift offered on the site comes when you recommend the site to a friend. that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen. It lasts all of 25.
Click. Maybe they have something in mind? Summary of Free Resources: leadership course.nsba.managetrainlearn.Manage. There‟s good stuff on the qualities that make up a leader. National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme. and quite a big section on dealing with conflict.html Email Address: itte@nbsa. the different ways to communicate. the lessons have universal appeal to managers and leaders in any organisation. Site Home Address: http://www.com Page 63 of 107 Get the MTL Experience! . Learn! 2010 57.org/sbot/toolkit/PandLDev.org www. Although it‟s aimed at school governing bodies.
After submitting your answers.Manage. How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer. The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to. Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them.com Email Address: info@sabonline. All the questions are case studies. Site Home Address: http://www.sabonline. Learn! 2010 Negotiation Enterprises 58. you get the correct versions and a rationale.com Page 64 of 107 Get the MTL Experience! .com www. which is quite instructive.managetrainlearn. Summary of Free Resources: negotiating skills test. Click.
in which these two men doubled the size of the USA overnight for the price of $15 million. John Baker.com Page 65 of 107 Get the MTL Experience! . Site Home Address: http://www. It‟s absolutely massive. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy.Manage. Two entries are currently topping the list. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web. The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803.negotiatormagazine.managetrainlearn.com www. Learn! 2010 Negotiator Magazine 59.com Email Address: editor@negotiatormagazine. And it‟s all the work of one man. Click. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation. The first was what John calls the King Solomon Maternal Claims Dispute. There‟s no fee so it‟s a resource you can wander around at will.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: firstname.lastname@example.org
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: email@example.com
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: firstname.lastname@example.org
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the portal is offered free to charities. Learn! 2010 63.uk Email Address: enquiries@peoplealchemy. Oh. Everything possible is included from 360 Degree Assessments to Diversity. And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each. This enables you to access the full version and wander all over the place. Empowerment to Violence and Aggression.co. using their search facility or just going where the mood takes you. and if this wasn‟t enough. OK. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that.peoplealchemy. just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www.co.uk www. or under pressure (OK. making mistakes. then you don‟t need training. A nice touch was also that you can bookmark pages and add your own notes. Click. It‟s a great resource and they offer a Free Trial for 15 days. You need answers.managetrainlearn. if you‟re a manager who‟s stuck. overwhelmed.Manage. Everything I saw was superbly written and presented.com Page 69 of 107 Get the MTL Experience! . who isn‟t?).
Site Home Address: http://psych.la. Learn! 2010 64.psu. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief. or quick power learning interludes. the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them. And you can use them in a wide range of change programmes as great icebreakers. Some trainers use the famous “old hag-young queen” image. some of the links are now dead). They‟re fun to play with or just to work out for yourself.edu www. Others use the Necker cube. being rather old.managetrainlearn.edu/clip/Perception.com Page 70 of 107 Get the MTL Experience! . Click. the rabbit/duck.Manage. Summary of Free Resources: optical illusions. This site has a huge number of links to different optical illusion sites (though.htm Email Address: Acp103@psu. and the facing vases/faces. And others mix numbers and letters as in the “Is it 13 or B?” picture. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme.
As an example of the folksy nature of these writings.com www. move on to Change and Complaints.com Page 71 of 107 Get the MTL Experience! . Site Home Address: http://www. Say goodnight.com Email Address: stevemoor@personal-development. John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software. Learn! 2010 Personal Development 65.Manage. then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods). Click. There are nearly 250 articles to choose from. So we start with Abstinence.managetrainlearn.personal-development. Aaah. and end up with Wisdom Words and Worry. steer right through Learning and Leaders. here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”. neatly arranged in A to Z fashion according to personal development themes.
audio tapes and top 10 lists. Creating Wealth.com www. Click. Oh.com Page 72 of 107 Get the MTL Experience! . He does things that bring him joy and contribute value to others. The free goodies include 3 free e-books: Goal-Setting 101. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success. and Making Money. Learn! 2010 66.com Email Address: email@example.com. and I also like Philip because the most important stuff on his bio is his dog. Site Home Address: http://philiphumbert.” Philip shares a lot of his philosophy and ideas on this website of his.Manage. Personal Eco-Systems. Kodiak. Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy. One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002.
Manage. a really neat little positive boost trick that only a computer can deliver. And many more besides. then this site will shower you with great motivational literature.positive-club. there‟s a lovely relaxing slideshow from Kahlil Gibran. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”. Site Home Address: http://www. In addition. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down.com www.com Page 73 of 107 Get the MTL Experience! . there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations. All free. a free 7 Eternal Laws CD. including some classic self-improvement books. Now if none of these don‟t put you on cloud nine.com Email Address: info@positive-club. Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement.managetrainlearn. Click. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”. Learn! 2010 67. and a massive dictionary of self-affirming quotations from Abundance through to Youth.
Then there‟s a range of free excellent Powerpoint templates under different headings such as business. there‟s some great advice on how to deliver your presentation. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings. a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”.uk www. funerals and retirements. Topics include What to Wear and Dealing with Investors.Manage. seasonal.uk Email Address: editor2007@presentationhelper. and a template builder. “Ancient Egyptian Mummification”. conversational style. There are also quick links to the free Powerpoint viewer and trial version of the real thing. Site Home Address: http://www. Click.com Page 74 of 107 Get the MTL Experience! .presentationhelper. told in an easy-to-read.co. first off. and “The Future of the Pork Sausage Market”. And lastly.co. Next. Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips. Where to begin? Well.managetrainlearn. Learn! 2010 Presentation Helper 68. Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite.
Summary of Free Resources: Collection of management models Site Home Address: http://www. the author name. descriptions.com Email Address: customer_service@provenmodels. Click. and references.com www. It comprises a collection of 64 models which can be accessed be a search of the model name. and Fayol‟s 14 Principles of Management. Alternatively.managetrainlearn. Theory X and Y. Learn! 2010 69. You can add your own comments. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students. or the topic.provenmodels. The models themselves are displayed graphically with details of their characteristics. you can browse the model book.com Page 75 of 107 Get the MTL Experience! .Manage. pros and cons. it can also be of value to those who want to develop their knowledge of management ideas. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs.
Click. Site Home Address: http://www. Everything he touches seems to turn to gold. Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material. but as the name of his bestselling book. Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari. These will really motivate you as you walk or drive along. that‟s the person I‟ll always think he is.managetrainlearn. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person.Manage.com www. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes).com Email Address: al@robinsharma. The chief free resource on this site is a collection of audio podcasts. You can‟t help getting infected by Sharma‟s enthusiasm and success aura.com Page 76 of 107 Get the MTL Experience! .robinsharma. In all there are nearly 40 broadcasts in the archive. Learn! 2010 70.
Manage. “Flinching”.rdawson.com www. He‟s practical. Summary of Free Resources: audio and video excerpts articles on negotiating.com Page 77 of 107 Get the MTL Experience! .com Email Address: dawsonprod@aol. Click. This site will show you Roger in action both on audio and video. and tells a very good story. Learn! 2010 71. and “Money is not as important as you think”. entertaining. including: “Ask For More”. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills. Site Home Address: http://www. Plus. you‟ll also get a set of 23 articles on power negotiating.managetrainlearn.
com Page 78 of 107 Get the MTL Experience! .com www. as if this wasn‟t enough. There are great videos which will show you why Ron is such a draw when presenting. Both sites will give you access to some of Ron‟s excellent free material. Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world.Manage. He has two websites: his own at ronkaufman and his customer service college at Up Your Service. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www.ronkaufman. a free Customer Service Training Library. There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”. And.managetrainlearn. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download. He has reached more than 3 million people with his high-energy and high-content presentations.com Email Address: ron@ronkaufman. Learn! 2010 Ron Kaufman 72. Click.
Manage. Click. There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP. Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook. Site Home Address: http://www. and “Power chunking”. Learn! 2010 73. Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP). Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free. “Wave goodbye to hesitation”.co.co.managetrainlearn.uk Email Address: info@saladltd. To get a feel for some of the tips.com Page 79 of 107 Get the MTL Experience! .uk www. They‟ll enhance your communications and make you a stronger influencer.saladltd. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind). It‟s run by Jamie Smart who is the author of most of the articles in the tips archive.
uk www. On each of the topics in their courses. though.com Page 80 of 107 Get the MTL Experience! . you can follow up on tags (to see related items). as well as more familiar management courses.managetrainlearn. Summary of Free Resources: Free courses from their website Free monthly competition.uk/ Email Address: contact@siliconbeachtraining. Click. These range from PRINCE2 to Six Sigma. Learn! 2010 74. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training. Site Home Address: http://www. is the range and depth of free resources on their site. share the topic on your social sites. What makes them really outstanding. Photoshop. they offer 13 courses that can be accessed from their website pages.co. and Social Media. Because they are also promoting their own offline courses. or submit a comment of your own.siliconbeachtraining. They care about effective training and that means listening to their clients and course participants. To start off. they also run a monthly prize competition with the winners receiving a free course.co.Manage.
skillsconverged.com Page 81 of 107 Get the MTL Experience! .com www. is the wealth of free material on offer. games.Manage. slides. all of which can be customised to suit your own particular training needs. exercises.aspx Email Address: support@skillsconverged. These include trainer‟s notes. These range from energisers and icebreakers to exercises and teambuilders.managetrainlearn. however. Site Home Address: http://www. Skills Converged Training Material on Productivity.com/Home/tabid/229/Default. A great giveaway for training and learning. Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers. You get all the instructions along with the item which are usually well-illustrated. workbooks. What makes this more than a training shop. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses. Click. Learn! 2010 75. Summary of Free Resources: Free training resources on exercises.
co.managetrainlearn.stressbusting. Summary of Free Resources: Articles.uk Email Address: info@stressbusting. Send me to the relaxation couch now. or via the type of remedy eg a link to another area or product.Manage.uk www.co. Then there is the Stressbusting channel with a variety of short programmes on relaxation. advice and tests on stress busting. There are really interesting articles. And the Directory offers a good set of links to more specialised areas. Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress. Site Home Address: http://www. from Dr Roger Henderson. meditation. Click. I liked in particular the idea of “Firebreaks” around your busy day. and stretching. Learn! 2010 76.com Page 82 of 107 Get the MTL Experience! . Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are.
developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer. Plus a demo of a Life Organizer that plans your personal success. (and who doesn‟t have some kind of desire for their own success?). Click. these are pretty amazing.managetrainlearn. I think. Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts.bz Your Path to Success If success is important to you in life. Site Home Address: http://www. software and videos. For a start you can download a free CD and MP3 of “The Secret”. there‟s a great selection of e-cards that you can send to your contacts too. quotes. to which you can add your own items.bz www. in fact. But what about the free resources? Well. Plus audio programmes. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters. quotes. then this is the place for you.success.com Page 83 of 107 Get the MTL Experience! . and I forgot. Success guaranteed.bz/ Email Address: info@success. And email tips. Learn! 2010 77. Then there‟s an amazing article directory.Manage. Success. coaching courses. Oh. and powerwords. The focus on this entire site is success.
Once you‟ve registered. Spirituality. you can develop your own member pages and connect to others through chat. adding an article (50). You can access experts in each of these areas. events. Money and Careers. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere. and Lifestyle.com Email Address: webmaster@selfgrowth. and discussion boards. newsletters. including adding an expert page (100 points). As an encouragement to participate. It is a resource. and products. instant messaging. members can earn user points for all their activity on the site. The site has 6 areas: Success Skills. Mental Health. Love and Relationships. sets of articles. you can be featured on the site and offered prizes. Health and Fitness. Learn! 2010 78.Manage. As a reward for gathering points. Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts.selfgrowth. blogs.com www. and a place to learn. Click.com Page 84 of 107 Get the MTL Experience! .managetrainlearn. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet. or simply daily logging in (5). a community. Site Home Address: http://www.
Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop. I scored highest on Gaining Autonomy which for me was spot-on.Manage. Fostering Innovation. For a start. is the link to the Making a Difference workshop. it has a landscape website not a down-the-page portrait one. Being the Expert. Targeted Learning Engaging the Collective Genius of People This is a neat little site. The assessment now allows you to devise an Action Plan. though. Click. Learn! 2010 79. Serving Others. The great thing about the site.com/e-learning Email Address: info@targetedlearning. And then it uses a mountain background. Once you‟ve completed the whole set of questions. you get the results which score your responses according to one of the following: Gaining Autonomy.managetrainlearn. Leading Others. Ensuring Security. probably because the company is located in Utah. Achieving Stretch. and Maintaining Balance. Great fun and highly innovative.targetedlearning.com Page 85 of 107 Get the MTL Experience! . Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www. This is a series of 28 questions about your career objectives and values.com www.
on your career choices. You can take them on your IQ. and on your personality. Summary of Free Resources: tests and self-assessments. Test Café Brain Tests This is one of the best sites around for taking tests. on assertiveness.testcafe. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK.com www. Learn! 2010 80.managetrainlearn.com Page 86 of 107 Get the MTL Experience! . Site Home Address: http://www.Manage. testing. Click. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete. on teamwork. Testing.com Email Address: info@testcafe. on time management. As an example.
Site Home Address: http://www. Summary of Free Resources: articles on change management. about Patti and her work. That‟s not all. That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change. It‟s in the form of a spy file.managetrainlearn. The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change.com www. Click. or. detect change.com Email Address: patti@thechangeagent. in her words.com Page 87 of 107 Get the MTL Experience! .Manage. Learn! 2010 81.thechangeagent. You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope. Let Go”.
documents and other useful tools to share with the rest of the community. videos. and one I particularly like.managetrainlearn. Be Entertained. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community. Click.com/ Email Address: info@theleadershiphub. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools. The site is based on Web 2. Be Inspired. documents on leadership Site Home Address: http://www. which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”.theleadershiphub. uploading their own video clips. This means that leadership experts and practitioners from all over the world can collaborate with each other. Learn! 2010 82. Disney Leadership.com Page 88 of 107 Get the MTL Experience! .0 tools with members writing their own leadership diaries. Some of the groups on the site include: Professional Voice. emailing within the platform. blogs. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs.com www.Manage. messaging each other.
htm Email Address: contactus@syque. Learn! 2010 The Improvement Encyclopedia 83. ranging from original Japanese terminology to Six Sigma frameworks.managetrainlearn. Site Home Address: http://www. Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites. Hats off to David for another amazing encyclopaedic resource.Manage. a companion to changingminds.com/improvement/a_encyclopedia. and qualitytools (which you‟ll find elsewhere in this book). and “Fault Tree Analysis” and.” So. Click. This one is “a long list of around 400 items. end up with “Z-Chart” and “Zenbara”. you can start with the “A-O Diagram” and journey through “Bell Curve”. Summary of Free Resources: articles on quality and improvement.com www. if this is your sort of thing.com Page 89 of 107 Get the MTL Experience! .syque. creatingminds. each with a page containing descriptions of tools and terms about improvement and quality. “Chumbo Chart”.
direct.com Page 90 of 107 Get the MTL Experience! .Manage. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”. There are 62 of them and they‟re all written the way Victor speaks: highly personal.) What makes the site worth a visit is the special collection of articles on success. Motivation with Intelligent Content This is Victor Gonzalez‟s site.thelogicofsuccess. Learn! 2010 The Logic of Success 84. They range from “My First Trophy”. newsletter. Site Home Address: http://www. Read and be entertained! Summary of Free Resources: video excerpts articles. through “The Winning Mindset of a True Leader”. which is summed up as: “never try to win”. Victor is an American motivational speaker who is very entertaining. a bitter-sweet story of how nobody sees you when you really succeed. and free e-book on success. (You can see him in action on this site in 4 video excerpts. and instructive.com Email Address: victor@thelogicofsuccess. Click. conversational.com www.managetrainlearn.
There are Finance. Summary of Free Resources: glossary of management terms articles galore on management.themanager.com Page 91 of 107 Get the MTL Experience! . and a Daily Knowledge Special. Which makes this section alone a great research tool. Then there are links to Publications. Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings. a Knowledgebase. Marketing. this is as good a place to start as you‟ll find. Learn! 2010 85. In fact. and other categories that will shoot you off to even more resources elsewhere on the Net. Site Home Address: http://www. Click.Manage. it has a wonderful glossary. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues. if you ever need to look something up about management. HR.org Email Address: info@reckliesmp. For a start. sending you off in all sorts of explorations.managetrainlearn.de www.
Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say.managetrainlearn.com www. In addition.com/ Email Address: firstname.lastname@example.org Page 92 of 107 Get the MTL Experience! . such as “Help! I Can‟t Spel”. Dan West. Learn! 2010 The Workplace Doctors 86. The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues. Here you‟ll find answers to questions that really bother people at work. and a comparison between work and prison. in “Management Without Logic”. “How Can I Combat Tardiness?” and “I Work With A Jerk!”. Lists to Hang Up at work.workplacedoctors. and Tina Rowe.Manage. there‟s a very amusing section that includes: some of the crazy things managers say. Click. Site Home Address: http://www. Dear Doc… This is an off-beat work-related website run by William Gorden.
TV game shows.com Email Address: thiagi@thiagi. for short). Site Home Address: http://www. Just go and play! Summary of Free Resources: games.com www. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles. Project Life Cycle. puzzles and guides training resources. and e-learning. eg on facilitator characteristics. Learn! 2010 87.com Page 93 of 107 Get the MTL Experience! . quizzes. to name just a few. And there‟s a lot of free fun training on the site.thiagi. trivia puzzles email games. Click.managetrainlearn. including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun.Manage.
These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus.Manage. Click. there is a wealth of material on this site. As you would expect from two such luminaries. There is also a huge library of management material. Finally. and an update on the world‟s top companies. Summary of Free Resources: Management library Blog watch Media watch Links library.com Page 94 of 107 Get the MTL Experience! . Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono.com Email Address: info@thinkingmanagers. a Media Watch which summarises the headlines of the world‟s top business publications. both outstanding writers. Unusual and original features of the site are various newsfeeds on management topics. Management Today and de Bono is one of the world‟s leading authorities on creative thinking. consultants and thinkers in their own right. there is a Resources section linking to a big database of other sites and companies. Heller is the founder of the magazine. much of it available in the Letter to Thinking Managers newsletter which is free for the first two months.thinkingmangers.managetrainlearn.com www. Site Home Address: http://www. Learn! 2010 Thinking Managers 88.
discussions.php/ Email Address: info@tickledbylife. Cor.com will surprise you. jokes. are you tickled by life? Tickledbylife. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week. provoke you. interviews.managetrainlearn. anecdotes. inspire you and wow you with a host of free articles.com/index.com Page 95 of 107 Get the MTL Experience! . puzzles. stories. Learn! 2010 89.Manage. comments and much more.com www. The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life. Site Home Address: http://tickledbylife. games. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short. Click.
antion. It‟s printable online reading but if you want to buy the book you can.managetrainlearn. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting. Tom Antion Wake ‘Em Up Business Presentations.com Page 96 of 107 Get the MTL Experience! . fun and memorable programs”. 336 pages long. Learn! 2010 90. It‟s huge.com/products/freebook. Site Home Address: http://www. Tom Antion is a business speaker who also runs a range of seminars on other topics. try it.htm Email Address: orders@antion. and has some very interesting ideas and techniques. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations.com www. and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations. Oh. If you want to inject more pizzazz into your presentations. Click.Manage.
Tom implores us to use these resources. slides and pdfs on Peters‟ thoughts. Spain. Plus. Click. the Middle East. The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. Years ago. he shakes up enterprises to re-think what they do. For here on Peters‟ site. But now of course the cost doesn‟t come into it.com Page 97 of 107 Get the MTL Experience! . Brazil. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free. “Take them. when I was just a humble HR manager. He is far more than a motivational speaker. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins.Manage.managetrainlearn. or innovation.tompeters. Site Home Address: http://www. Learn! 2010 91. Send them to friends. or transformational change. Romania. or dozens more. Spread them around. or the nub of leadership. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips. and more. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru. Tom Peters. from seminars in the States. Use them. There are heaps of stuff here.com www. You can discover what the great man thinks about interviewing excellence. Have your way with them. Peters is a legend in his own lifetime. I used to think.com Email Address: info@tompeters.
com Page 98 of 107 Get the MTL Experience! . The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. simple to follow and easy to access.com www. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. Learn! 2010 92. Click. Metaphors. Plus. whilst remaining affordable. Customer Care. Trainerbubble provides a huge list of free samples that are ideal for anyone running courses. Communication. including Business Development. A great training resource.aspx Email Address: customercare@trainerbubble. Lateral thinkers. They also provide consultancy and bespoke services. Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers. Site Home Address: http://www. you qualify for a free training pack. and Health and Safety. As well as this service.trainerbubble. if you are a UK charity.com/default. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive. seminars and workshops.managetrainlearn. Summary of Free Resources: Samples of training materials. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers.Manage.
Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”. For starters. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion. Heart Intelligence.managetrainlearn. and assertive/unassertive preferences.com www.com Page 99 of 107 Get the MTL Experience! . if that‟s not enough. Learn! 2010 93. Click. And. Plus. what you want in life and how to consciously transform your life for the better.trans4mind. And that just scratches the surface. there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity.com Email Address: info@trans4mind. and Nutrition. there are 3 more free courses on Communications. Site Home Address: http://www.Manage. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website. stable/unstable.
Learn! 2010 94. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame.net www. In fact. valuation and decision making. communication and marketing. organization. Click. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation. Site Home Address: http://www. and most importantly.Manage. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site. You get what‟s on offer thrown straight in your face. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory..managetrainlearn. change and culture. It‟s like an internet inside an internet. and leadership and management.valuebasedmanagement.com Page 100 of 107 Get the MTL Experience! .. In just a few minutes.net Email Address: info@valuebasedmanagement. Nearly every concept on management must be here.
Here‟s one of the situations: “You have a problem with your knee.nz www. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is.co. Learn! 2010 Vark Learning Styles 95.vark-learn.managetrainlearn. tell you. Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software. Click.com Page 101 of 107 Get the MTL Experience! . you‟ll get a page that explains your learning style. Neil Fleming. Discover Your Learning Style VARK stands for Visual. Site Home Address: http://www.Manage. and Kinaesthetic. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model. or explain on a diagram?” Once you‟ve answered all the case studies. This site from New Zealander. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles). Read/Write.com Email Address: flemingn@ihug. Aural.
For me. If you really want to push the boat out. For example. corporate managers. whether you‟re working with colleges. for any experiential learning course. Click. Learn! 2010 96.Manage. any of which could easily account for half a day‟s training.wilderdom. there are all the classic teambuilding games such as Lost At Sea. I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. activities and exercises. Site Home Address: http://www. They can be used. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games.com Page 102 of 107 Get the MTL Experience! .com www.com/games Email Address: james@wilderdom. you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom. and Nuclear Holocaust.managetrainlearn. this is a treasure trove of training and if there were such a thing. Survival On The Moon. And trust activities such as Sherpa Walk and Human Ladder. or the local scout troop. or adapted. I could happily spend hours on this site.
Manage.com www. a Dear Workforce agony aunt. Click. Site Home Address: http://www. Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum. there were articles. and cartoons. newsletter. a news poll. a forum. When I last looked.managetrainlearn. Learn! 2010 97. Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything. Then there are all sorts of additional free features. topic channels. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin.com Email Address: email@example.com Page 103 of 107 Get the MTL Experience! .workforceonline. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management.
com Email Address: firstname.lastname@example.org www.com Page 104 of 107 Get the MTL Experience! . It‟s based on the idea that all workplace problems are caused by people and that. and Office Politics. The original feature that I like about this website is the Vault. if you‟ve had a problem. Learn! 2010 98. Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. There are over 1200 articles and resources to choose from with headings like Bad Bosses.Manage. then so has someone else who now has an answer. then Work Worries is the place to visit.managetrainlearn. Site Home Address: http://www.workworries. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time. There‟s also a discussion forum where you can let off steam. Click. Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out. Bullying.
English Brainstormers. Leadership and Management. Don‟t Guess Your Way to Success. Recruitment. Summary of Free Resources: large collection of e-books Site Home Address: http://www. Learn! 2010 99. Here you‟ll find a huge list of books under different categories such as HRM. Performance Management.com/ Email Address: Karen@xageconsulting.com Page 105 of 107 Get the MTL Experience! . Training and Development. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. Titles include: The Definitive Book of Body Language. Click.managetrainlearn. and Teambuilding. It‟s a true management library. and The Psychologist‟s Book of Personality Tests. Policy and Procedures. Assessment Centres. It is run by Karen Davies and Gary Malcolm with.xageconsulting. HR Planning. The free downloadable library on the site is the real draw. unusually. an office based in Vietnam.Manage. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me.com www. A large number of the books are MBA notes. Job Analysis.
then you can‟t do much better than copy Zig. and every day there is a new Zig Quote of the Day. his forum is called Ask Zig!!. and all you‟ve got going for you is you.com Email Address: info@zigziglar. You don‟t easily forget the name or the clever way in which he uses the name as a brand. But if you want to find out how to turn yourself into a distinctive brand.Manage.. Zig Ziglar is a motivational speaker and trainer. What sets him apart from the rest is that he knows how to stand out.com www. much like many of the others in this book. Fleas and Pump Handles” when you sign up for the newsletter. Site Home Address: http://www.zigziglar. For example. There are a few great free offerings to be found as well. Click. Learn! 2010 100. his short training courses are called Ziggets. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand.managetrainlearn.com Page 106 of 107 Get the MTL Experience! . including a self-talk card and a performance planner.
managetrainlearn. get instant downloads of FREE products. and much more.com Page 107 of 107 Get the MTL Experience! .com www.com.Manage. enter our prize quiz. This is learning like you always dreamed it could be. subscribe to our weekly newsletter. visit our website at http://www. Learn! 2010 Thank you for reading and using this book. get your surprise bonus gift. For a very special learning experience. For more digital publications on management and personal development. Click.managetrainlearn.managetrainlearn. Here you can learn about the 20 skills you’ll need for success in the 21st Century. visit http:/ww.
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