This action might not be possible to undo. Are you sure you want to continue?
Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
Page 1 of 107
Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
Page 2 of 107
Get the MTL Experience!
Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
www.managetrainlearn.com Page 3 of 107 Get the MTL Experience!
18 Better Workplace Now 13. Anecdotage 15 10.com Page 4 of 107 Get the MTL Experience! . 35. Executive Coaching Studio 37 32. 12Manage 8 3. 1000Ventures 7 2. Accelerated Learning 10 5. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. Be a Better Manager 16 18. Action Leadership 12 7. 20.managetrainlearn. 33.Manage. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www. 37. All Business 14 9. Accel-Team 11 6. 29. Customer Service Training 29 24. 16. Customer Service Manager 28 23. 34. 21. Big Dog and Little Dog's Bowl of Biscuits 19 14. Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. 33 28. 20 15. A Better Workplace 9 4. Click. 27. 24 19. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. 17. 26. Aimm Consulting 13 8. 30. Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31. 36. Discovery Health Channel 30 25. Basic Learning Systems Inc 17 12.
54. 53.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. 79. Learn! 2010 38. 47 42. 60. 61. 70 65. 78. 62. 46. 74. 64 59. 64. Institute of Silly and Meaningless Sayings 50 45. 68. 56. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success. 45 40. 70.managetrainlearn.Manage. 47. 55. 76. 41. Click. 75. 48. 63. 67. 51. Human Resources About… 49 44. 52. 50. 71 66. 72. 71. 54 49. National School Board Association 63 www.com Page 5 of 107 . 39. My Name Is Scott Human Links 48 58. 77. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. 73. 69.
91. Value-Based Management 100 95. 88.managetrainlearn. 89. 92. 98. The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. The Improvement Encyclopedia 89 84. 90. 96. 81. 86. Learn! 2010 80. 99.com Page 6 of 107 Get the MTL Experience! . Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. Test Café 86 The Change Agent 87 The Leadership Hub 88 83. 100. 82. 97. 85. 93. 92 87. Click.Manage.
com www. The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in. Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas.com Page 7 of 107 Get the MTL Experience! .com Email Address: headoffice@1000ventures. 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”. It‟s sure to brighten up your day.Manage. It reminded me of an interactive mind map.1000advices. Click. It links to two of his other sites at www.com and www. In fact. And lots of fascinating original stuff too.managetrainlearn.com. connections and advice Site Home Address: http://www. Everything. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do.success360. Learn! 2010 1. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”.1000ventures. Don‟t ask me what‟s here because the answer is.
Manage. Learn! 2010 2.com Page 8 of 107 Get the MTL Experience! . This site is a formidable resource.managetrainlearn. there‟s also a management news section giving links to all the latest management gossip.com Email Address: info@12manage. Chinese. Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links. the chances are the number is much higher by now. At first.com www. Site Home Address: http://www. When I last looked there were over 1500 easy-to-access entries. and Korean). In addition to the dictionary. I thought it was because you can translate any page into any one of 12 languages (including Arabic. Japanese. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality. a list of courses being run (to which you can add your own). At its core is an A to Z dictionary of management methods. It‟s like an internet in an internet just for managers. and a forum. Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built.12manage. models and theory. Click. 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”. Since you can add your own entries to the dictionary.
abetterworkplace. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”.com www. and “Measuring the Mirth”.com Page 9 of 107 Get the MTL Experience! . (my pick of which is the phrase: “That is so not going to happen”). A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin. tips.Manage. Learn! 2010 3. describe_coworkers. “Nature‟s Leadership Lessons”. But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features. senseless acts of immaturity (eg “Skip rather than walk”).com Email: email@example.com. It‟s not fancy. Site Home Address: http://www. Click.html. Where to start? Well.managetrainlearn.html to the site address) massive list of resource references. Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit. and tools sections. Daniel lists the things you shouldn‟t say at work. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”). but it is full of great content for anyone interested in making their workplace a better place. or trendy. and dysfirmations. colourful. Then there are toolkit.
Site Home Address: http://www. and Naturalistic).com Email Address: als@acceleratedlearning. Accelerated Learning Free Learning Styles Test This is a lovely site. Click. The questions are all straightforward. Musical. (Linguistic. I know that I am linguistic and so was curious to see whether the test would come out right. Bodily. Mathematical. There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed.com Page 10 of 107 Get the MTL Experience! .managetrainlearn. It did! Summary of Free Resources: learning style profile.acceleratedlearning. Visual. Learn! 2010 4. Intra-personal. Inter-personal. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences.Manage. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”.com www.
self-appraisal.managetrainlearn.Manage. There‟s a history of employee productivity that will take you all the way back to the Pyramids.com Page 11 of 107 Get the MTL Experience! . did you know that the base of this huge structure is only 7 inches from being a perfect square?). (For example. Then there are detailed features on teambuilding. Accel-Team Advancing Employee Productivity There are some nice features on this site. and Interpersonal relations. Summary of Free Resources: pdf articles on coaching. plus some well-presented explanations of time management. and coaching. Site Home Address: http://www.com Email Address: sales@accel-team. productivity and team development excellent and well-illustrated modules on teambuilding and motivation. motivation. Learn! 2010 5.com www. and employee development. They include Time utilization. Machine utilization. One thing that‟s a bit different here is a set of Checklists. Click.accel-team. Space utilization.
“From now on. And that‟s why I think I like Brent Filson. And to cultivate that perspective you need kindness.com Page 12 of 107 Get the MTL Experience! .com Email Address: brent@actionleadership. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. tenacity. I‟d willingly jump through hoops if he asked me.” I like the concept that management trainers and management training should be kind.com www. leadership makes the elephant jump.actionleadership.managetrainlearn. Site Home Address: http://www. Here Brent makes the point that. courage. Yes. unlike management which involves simply the care and feeding of the organisational elephant. For me. see every leadership challenge as a way of having people increase their knowledge. It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance. I‟m not too sure exactly why I like his writing. Click. and leadership abilities. He goes on. skills.Manage. Learn! 2010 6. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles. Summary of Free Resources: insightful leadership articles.
There are 14 questions covering areas like “I explore with others different ways to accomplish goals”.Manage. The final score will give you a feedback on areas such as Delegation. and Conveying Credibility.com Email Address: webmaster@aimmconsult. Motivation.managetrainlearn. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills.aimmconsult. Site Home Address: http://www. which are great starting points for further self-development.com Page 13 of 107 Get the MTL Experience! . Click. Learn! 2010 7. I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas. You‟re offered some examples of “always doing” this. Then you score yourself. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter.com www. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading. or “rarely doing” this.
Of course. All Business Champions of Small Business This is an amazing site for anyone running a small business. many of the products on the site are only available through purchase. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months.com Page 14 of 107 Get the MTL Experience! . Learn! 2010 8.com www. There‟s advice on managing every aspect of your business. Click.managetrainlearn. blogs. One in a million. There are news reports. And sure enough there it was. guides and tips.com Email Address: info@allbusiness. including employment and HR and business plans.Manage. Site Home Address: http://www. but there is a huge amount of free material. that‟s one million!) articles. There‟s everything you could possibly need to help you run an efficient business. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change.allbusiness. Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals.
and amusing stories. It‟s absolutely crammed with anecdotes. there‟s a useful search button that allows you to fine-tune your search according to a category. tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories. When I keyed in “Business”. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun). then this is the place to visit. Anecdotage Famous People.com Page 15 of 107 Get the MTL Experience! . Funny Stories If you‟re looking for an amusing story to add to a presentation. Learn! 2010 9.com Email Address: editor@anecdotage. aphorisms. How about this one pulled out at random? It‟s about Japanese businessman. or just to entertain friends at the pub.anecdotage.com www. He sold over 2 million. Fortunately. Now. Site Home Address: http://www. name or keyword.Manage.managetrainlearn. the database came up with 493 stories. perhaps more than you‟ll ever need to get to grips with. illustrate a learning point. Click.
Manage. Click on any of these and you get a selection of links. showing how learning a skill related to levels of performance. Lastly.com Email Address: info@beabettermanager. There are also links to local resources around the UK. It has 15 questions and delivers immediate feedback. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas. Click. Processes. Be a Better Manager Solve Problems.managetrainlearn. These are: Strategy. and Financial Resources. Information. It provides a list of industry sectors with links to their Skills Council.com Page 16 of 107 Get the MTL Experience! . Physical Resources. Seize Opportunities. If you register and log in. the checklists from the spinning wheel all link to the relevant National UK Occupational Standard. People. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are.beabettermanager.com www. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www. In the same way. you can build your own personal collection of checklists. Learn! 2010 10. Click on a link and you get a diagram with individual lists of do‟s and don‟ts. This website is particularly useful for managers in the UK.
Note where you got to. and hey presto. a business communications company run by Gloria Pincu. Of course. Click. Learn! 2010 Basic Learning Systems Inc 11.Manage. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest. Site Home Address: http://www. Do You Know Your Reading Speed? If you want to find out how quick you read.basic-learning. then spare a minute or two for this easy test from Basic Learning Systems Inc.managetrainlearn.com Email Address: firstname.lastname@example.org www. For the record.com Page 17 of 107 Get the MTL Experience! . you‟ll find out your reading speed. it doesn‟t exactly test your comprehension. I made it to 354.htm to the site address) weekly business writing tips.
Tom‟s aim is to create better workplaces. “value-added”.managetrainlearn. This is a card of 25 squares on which is printed a buzzword eg “empower”. to compete. Imagine the sense of mission and spirit of fun.” Yea. Learn! 2010 12. Imagine the innovative power of such an organization. Imagine its passion for serving customers. Where teamwork comes naturally. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website. You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards. Click. Where people eagerly use their brainpower. “envision”.com Page 18 of 107 Get the MTL Experience! .Manage.com www. Imagine its ability to attract and retain talent. Site Home Address: http://www.html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre. to thrive. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged. Where kindness rules.com Email Address: email@example.com.
Click. Summary of Free Resources: a massive resource on performance.nwlink. learning. is The History of Training. the art and science of leadership. definitions of learning terms. leadership and knowledge.com/~donclark/ Email Address: donclark@nwlink. But the one feature I remember from years ago when I first came across this site. By the way. Site Home Address: http://www. The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning.com Page 19 of 107 Get the MTL Experience! . and still look at.com www. Amongst the goodies are: current training news. It‟s still as good as ever. the learning process. It‟s a massive resource and a lot of it is original. Don has a big German shepherd dog and a smaller companion.managetrainlearn. and performance management. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning. It‟s the best around. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13. in case you‟re wondering about that title.Manage.
I learnt how to use my body language at job interviews.co. in one tour of this site. Gender Differences.com Page 20 of 107 Get the MTL Experience! . and how to convey sincerity and warmth with my face and gestures. and friendly gesture. So. Click. There are 7 topic areas: Ask Our Experts. Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www. Learn! 2010 14.uk Email Address: janem@bodylanguageexpert. Cue: open smile.Manage. Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content. why mobile phone shop staff don‟t use desks.managetrainlearn.co. The Basics. Parenting Advice. and The Business World.uk www. relaxed stance. Practical Applications.bodylanguageexpert. Personal Interaction.
You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long. Sound Sequence or Dunk Tank. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles. brain teasers. the thing that always draws me back to this site is its collection of Brain Teasers.com Page 21 of 107 Get the MTL Experience! .com www.com/ Email Address: webmaster@positscience. Then you can view nicely-designed animations which uncover what goes on in your brain. illusions. A to Z glossary animations free half hour online course. brain games. There‟s a weekly brain bender to test your knowledge (which I got wrong!).positscience. and a set of 29 images that dissect the brain as if you were there with a scalpel! But. Click. Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain. quiz. to be honest. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head). Site Home Address: http://brainconnection. such as why you conceive a word in one part of your brain and utter it from another. You can play Bumper Cows. Learn! 2010 15.Manage.managetrainlearn.
appraisal forms.managetrainlearn. Shall I go on? I‟ve barely scratched the surface. management and business. and Aesop‟s fables. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. Site Home Address: http://www. It‟s absolutely huge and covers everything you could ever need on training. Click. But while others charge for a fraction of what‟s here. feedback forms. quizzes.businessballs. So just go and enjoy it! Summary of Free Resources: teambuilding activities. and not so familiar.Manage. And templates of resignation letters. It even has a graphology test. multiple intelligence tests training models and much more too numerous to mention. a glossary of training terms. Where Alan got the time from to produce all this beats me. It has all the familiar. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story.com Page 22 of 107 Get the MTL Experience! .com Email Address: ac@alanchapman. exercises and icebreakers motivational and amusing posters file tools and materials puzzles. Learn! 2010 16. explaining how to read personality from your handwriting. this is all free. induction training checklists. McGregor and McLelland.com www. models like those from Maslow. the tree swing cartoons. time management planners.
com www. Presentations. Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing. Corporate Meetings and Incentives. as well as in categories such as Education. Internet.com Page 23 of 107 Get the MTL Experience! .Manage. It comes from Business Training Media who offer onsite courses and a big catalogue of training materials.managetrainlearn.business-marketing. Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles. Site Home Address: http://www. Click. The free professional trade magazines on offer include: Human Resource Executive. Call Centre.com Email Address: info@business-marketing. Government. Learn! 2010 17. and Transportation. and The Deal. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine.
businesssimplification.managetrainlearn.com. This is what David says: “Cost reduction has been a central focus in most businesses for many years now. Site Home Address: http://www.com Page 24 of 107 Get the MTL Experience! . and a set of paperclip templates to keep the campaign fresh in your mind.au www. Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers.” When you register here you get a free toolkit including a meeting planner. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business.au Email Address: enquire@businesssimplification. The only way to deal with it is to focus more effort on simplicity. a busy manager‟s complexity audit.Manage.com. Click. Learn! 2010 18. Yet there is one hidden area of cost which has rarely been addressed: complexity. a Make It Simple poster. Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine.
managetrainlearn. improvement encyclopaedia. The sites include: changing minds. and thirdly a teacher who loves to pass on the aha‟s of what he knows. Changing Minds How We Change What Others Think. techniques. David apologises that his creations are done in his spare time. David. second. principles. quality toolbook.org www. Site Home Address: http://www. David Straker.org Email Address: contactus@changingminds. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines. Believe. They probably account for over 3500 web pages of industrialstrength knowledge. he is first a learning junkie. creating minds. an engineer who needs to connect theory to practice. In David‟s own words. Learn! 2010 19.changingminds. No need to apologise. Click. hooked on the thrill of discovery. and business articles. Feel and Do I am full of admiration for the author of this site.com Page 25 of 107 Get the MTL Experience! . You‟re what the web‟s all about.Manage. and explanations. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories.
managetrainlearn. ideas and resources. and Sales/Marketing. Click. One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory. Legal. When I last looked there were over 50. The network now has hundreds of thousands of members from India where it is based to every corner of the world. HR. use it well!” Summary of Free Resources: massive network of management. Each is a goldmine of information. and Jobs.citehr. Operations.Manage. There are 7 networks – Finance.com Page 26 of 107 Get the MTL Experience! . Learn! 2010 20. Citehr Improving Organisations The CiteMan network is one of my favourite resources.com/ Email Address: firstname.lastname@example.org downloadable resources. Site Home Address: http://www. As Sidhartha says. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management. General. “everything is available to everyone at no charge.com www.
com Page 27 of 107 Get the MTL Experience! .managetrainlearn. Working with difficult colleagues. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list.coaching2grow. There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change. Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others. Learn! 2010 21. As you work your way through the topics. Managing yourself better.Manage.com/ Email Address: info@coaching2grow. Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers. Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www. You can use it as a standalone coaching tool or as a supplement to working with a live coach. and Influencing a tough boss. Click.com www. They range from Feedback to Musts and Shoulds and Enemy No 1. you can make notes on your thoughts and plans in a Personal Growth Workbook.
Surveys. and Scorecards.com www. Learn! 2010 22. There‟s one of the biggest lists of customer service articles I‟ve seen. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals. that people in Poland are the most satisfied with customer service. such as Customer Service Job Descriptions. There are tons of great information on this site.com Email Address: email@example.com. Tests. reviews. I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services. What else? Well. there‟s a great free magazine and technical document subscription service with 16 products offered.com Page 28 of 107 Get the MTL Experience! .Manage. and that lengthy waiting times are still the top frustration of customers.customerservicemanager. In a short visit. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news. And a series of useful aids. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www. Click.
perhaps? No. you‟ll find 16 free previews of the videos. it‟s a smashing site run by Nancy Friedman. See Results Tomorrow This is the Telephone Doctor or Customer Service Training site.managetrainlearn. Amongst my favourites are: “Exploring the Rudeness Matrix”. and expertly presented by Nancy herself. and “From Curt to Courteous”.servicetraining. They‟re all hard-hitting. seriously. Customer Service Training Deliver Today. On the link below.com Email Address: firstname.lastname@example.org www. “Five Forbidden Phrases”. who‟s put together a library of video programmes on customer service.com Page 29 of 107 Get the MTL Experience! . Site Home Address: http://www. Where you come when you‟re sick of customers.Manage. Learn! 2010 23. Summary of Free Resources: newsletter video previews. Click. to the point.
or strongly agree. Here‟s an example of what you‟ll face in one of the set. partially agree/disagree. so if you want more of the same. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments.com Page 30 of 107 Get the MTL Experience! . pop over there). Procrastination and Type “A” Personality tests. You can get 31 free Basic Personality tests on this site. Click. here‟s a true feast. The preamble explains: This test assesses your locus of control orientation and your attribution style. to Perfectionism.com www.managetrainlearn. the Locus of Control and Arbitration test. agree. ranging from Your Anger profile.discovery. (They‟re all taken from the Queendom site.Manage. "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation).com/tools/assessments. Site Home Address: http://health." There are 10 statements with which you strongly disagree. disagree. through Communications Skills. Now off you go! Summary of Free Resources: free personality tests. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals. Learn! 2010 24. you can succeed no matter what”.html Email Address: info@discovery.
and Merchandise Inventory) as a guest and get the first lessons free. He has a nice friendly. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software. As well as viewing this free course. Learn! 2010 25. There‟s another great free service that Dave offers: links to free business software. you can also sign up for Dave‟s other courses (eg Special Journals. Big E-Z‟s free trial version. Lazy8 Ledger. Payroll. covering stuff like Debits and Credits. Site Home Address: http://www.com www.dwmbeancounter. Checkmate Plus. Click. and many more. Acemoney Lite. Onestep Accounting.managetrainlearn. so a good free course on all things accounting is right up my street. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!). You‟ll find links to the Open Office suite of programmes. and Financial Statements.Manage.com Page 31 of 107 Get the MTL Experience! . There are 7 lessons in the course. I don‟t feel I‟m being talked down to and there‟s no jargon. The General Ledger and Journals. Dave Marshall‟s Bookkeeping course fits the bill nicely.com/moodle/ Email Address: info@dwmbeancounter. reassuring and conversational style.
Learn! 2010 Easy Training 26. or the procedural. it‟s a great template for a superb presentation.com www. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories. (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual. (check out the almost imperceptible presentation techniques that are used). And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script. It‟s an astonishing testimony to an inspiring leader.com Page 32 of 107 Get the MTL Experience! . (You guessed: I like it!) Just read it. as in the awards presentation or retirement bash. It‟ll have you smiling to yourself one minute and nodding in agreement the next. Site Home Address: http://www. and it‟s a unique learning experience.Manage.managetrainlearn. Click. It works on many levels.easytraining. as in the annual statement to the board.com Email Address: info@easytraining.
empoweringmessages. Click. It‟s all about empowerment (aka positivity). a huge collection of positive news stories. There are empowering stories.com www. Now. Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”. cartoons. if that doesn‟t brighten your day. Site Home Address: http://www. Free Empowerment Chats This is an uplifting site that should put you in a good mood.com Page 33 of 107 Get the MTL Experience! . and some really inspiring articles. there‟s no hope for you! Summary of Free Resources: audio messages.managetrainlearn. But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA.com Email Address: zev@empoweringmessages. Learn! 2010 Empowering Messages 27. You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”.Manage.
There are ideas galore on what kind of business to make money in.managetrainlearn. from raising money to taking time off.com www. and magazine.com Email Address: feedback@entrepreneur.Manage. Site Home Address: http://www. from home-based businesses to franchises. it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after. Learn! 2010 28. As the title implies. there‟s heaps of it here. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers. Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics.com Page 34 of 107 Get the MTL Experience! . Click. And there‟s a hand-holding guide to managing and growing your business. features. there‟s everything you could possibly need to know on starting a business.entrepreneur. As if all that weren‟t enough. For a start. from finding an attorney to engaging new staff. there‟s an A to Z encyclopaedia of small business terms.
Manage. you‟ll find a treasure-trove of resources for entrepreneurs. These include videos. and a page of unique resources supplied by contributing experts.com Page 35 of 107 Get the MTL Experience! . Click. training.evancarmichael. and advice. articles.com/ Email Address: info@evancarmichael. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others. Site Home Address: http://www. At the start of the year. advice. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads.managetrainlearn.com www. bios of famous entrepreneurs. On this site. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies. there were 348 items. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group. Learn! 2010 29. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads. this is the site for you.
Learn! 2010 30. If these gambits don‟t turn you into a powerful deal-maker. Site Home Address: http://www. Who.managetrainlearn.You’ve Got To Be Kidding This is Peter Barron Starks‟ site.everyonenegotiates. a monthly newsletter. There are lots of free resources here on negotiating. which he calls: “your premier resource for sharpening your negotiating skills”.Manage. including a test of your negotiating style. and incisive articles. newsletters and collection of negotiation gambits negotiating style self-assessment. I‟ll eat my hat. Summary of Free Resources: articles. They‟ll catch your attention too because they‟re very much to the point and memorable. for instance.com Page 36 of 107 Get the MTL Experience! . It‟s not hard to see why. or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse. Click. But what caught my eye was his list of over 60 short sharp negotiating gambits.com www. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent. Everyone Negotiates YIKES .com Email Address: info@pbsconsulting.
com www. you get “Making Things Happen”.Manage.com Email Address: email@example.com Page 37 of 107 Get the MTL Experience! . Beats those long journeys to training courses! Summary of Free Resources: articles.executivecoachingstudio. After the first part which is an Introduction. followed by “Understanding Others” and ending up with “Seeking Good Counsel”. Click. Site Home Address: http://www. newsletter email course for executives. friendly style are easy to read and easy to absorb. The 5 parts arrive in succession in your email box and because of Sean‟s laid-back. then “Great Communication Skills are Part of the Top Executive‟s Armoury”. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”. Learn! 2010 31.managetrainlearn. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat.
The site works like a wiki. Site Home Address: http://www. Executive Planet Cross-cultural Training If you do business around the world. entertaining. Plus for each country. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen.executiveplanet.Manage. suitcase. Learn! 2010 32. making appointments.com www.com Email Address: info@executiveplanet. how to address people. Its main feature is a guide to business culture when negotiating in 49 different countries. culture. and hotel booking. and conversational do‟s and don‟ts. meaning you can register and update articles.com Page 38 of 107 Get the MTL Experience! . this site is an essential companion to your airline tickets. what to wear. Click. and etiquette. you get advice on: negotiating tactics. For each country.managetrainlearn. you‟ll get advice from an expert along with facts about laws.
com www.managetrainlearn. In the Self-Improvement section. And over 25.000 articles (and probably growing all the time). the best article directory by far is Ezine Articles. Coaching. Motivation.com Email Address: info@ezinearticles. This site is mind-bogglingly massive. Change Management.com Page 39 of 107 Get the MTL Experience! . Here are a couple of statistics. Site Home Address: http://www. including: Customer Service. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory. Teambuilding.ezinearticles.000 authors (also probably growing all the time). and Top 10 Tips. and Creativity.Manage. Learn! 2010 33. Time Management. What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site. It has over 100. Communication. The list just goes on and on. In the business section. Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites. For me. Presentation. run by Christopher Knight. Goal Setting. Click. you‟ll find Leadership. Negotiation. It reviews everything that it archives which means you‟ll get only good stuff. there are all the categories you could wish for if you are looking to extend or update your knowledge. I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst.
a directory of businesses in your area (States only unfortunately). Then. Essentially. For those of us too busy to spend every day surfing. Fast Company How Smart People Work Fast Company is one of the original business information websites.Manage. But that‟s nowhere near all they do. mine‟s not there) and Top 10 Bosses From Hell. you can subscribe to some very useful newsletters. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. The one I like most is Fast Take. Fast Company is a monthly business print magazine that you can subscribe to.com www. All in all.fastcompany. For a start. of course. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows. there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future. Learn! 2010 34. You can also browse their massive archive of past copies.com Page 40 of 107 Get the MTL Experience! .com Email Address: firstname.lastname@example.org. which is a weekly roundup from the Web. Site Home Address: http://www. Click. and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK. But on the site you can see the current edition for free and read selected articles. a fast feast.
Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development. Selection and Induction. you‟d have a huge library of valuable material.co. Site Home Address: http://www.uk Email Address: email@example.com Page 41 of 107 Get the MTL Experience! . The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples. and an exercise on identifying employees with talent. Fenman! Summary of Free Resources: huge range of training products with many free samples. I clicked on just one of their 25 categories. this is what I did. Learn! 2010 35. called Danger – Talent Zombies! Thank you.Manage. Recruitment.co. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying. As an example. How to run an Assessment Centre. an Induction Toolkit. That took me to a page with 8 big products of which I was able to download samples from 4. There‟s so much information that if you downloaded everything that‟s available. Click. They are now a formidable presence on the Web.fenman.uk www.managetrainlearn.
I won‟t tell you what you have to do in these games (they‟re far too complicated).com Page 42 of 107 Get the MTL Experience! .Manage. First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them. Site Home Address: http://www. Click. Learn! 2010 36. First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before. how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original. Just pop on over and try them for yourself. For example.managetrainlearn. Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire.firststepstraining. Incidentally.com Email Address: firstname.lastname@example.org www.
I scored quite well and I certainly learnt. Certification games. Flash games.com Email Address: email@example.com Page 43 of 107 Get the MTL Experience! . Site Home Address: http://www. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes. I gave Quiz show a go and chose Sexual Harassment as my subject. Click. The questions are the usual range of multiple choice and true or false but the graphics.Manage. and Phone games. I then got to choose who I wanted to be and who to play against and the game started. Multiplayer games. Learn! 2010 37. TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games.com www. Quiz shows. audio. and design makes you really believe you‟re on a TV quiz show. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games.managetrainlearn. You can try out all of the categories if you have Flash installed.games2train. There are 6 categories of games: Video games.
You can also enter your ideal profile to see where you want to be. the site offers 10 time tamer tips.Manage.com Page 44 of 107 Get the MTL Experience! .managetrainlearn. That‟s. you can see a pie chart of how well you do compared to others. tips. sleep and TV and so on. of course. When you‟ve allocated your weekly hours.com www. In addition to the time tabulator. Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is. Learn! 2010 38. to family.getmoredone. some research into the top time wasters.com Email Address: mark@getmoredone. and research on time management. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes. Site Home Address: http://www. Click. and interesting time management quotes. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment. here‟s one from Pace Productivity.
html Email Address: news@hbs. Gilbert Colgate. there will be some unfamiliar names on the list. Learn! 2010 Harvard Business School 39.hbs. but most people will recognize people like Elizabeth Arden. Clarence Birdseye. Site Home Address: http://www. Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders. For non-Americans. There are brief but fascinating bios of each leader. Click. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century. for example. Did you know. and Hugh Hefner. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J.managetrainlearn.edu www.com Page 45 of 107 Get the MTL Experience! .edu/leadership/database/index.Manage.
It‟s just that he tells such a good story.mackay. Or how about “Say thanks before it‟s just a memory”. For a start. And he packs a big message in the shortest possible space. Then there‟s the content. If you want to know what I mean. I reckon you‟ll learn a lot from this site.Manage. Click. just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). Many of these articles kick off with fascinating stories of successful business leaders or managers. Enjoy! Summary of Free Resources: management articles. read the articles on this website. Site Home Address: http://www. There‟s “The heart of education is the education of the heart”.com Email Address: harvey@mackay. Finally. (Harvey knows we‟re all curious deep down).com Page 46 of 107 Get the MTL Experience! . And then he draws some universal truths out of these stories that help us take home the message. Yep. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites. Or “Some squares are really sharp”. Learn! 2010 40.com www.managetrainlearn. he‟s just a great writer. the headings of these articles are immediately grabbable. You just have to read his stuff. But I keep a special place for Harvey Mackay.
Manage.managetrainlearn. If you can‟t get enough of Scott on this site.com Email Address: scott@hellomynameisscott. One of them is the idea that you shouldn‟t create customers. My Name is Scott website. I was going to say that a great future awaits Scott Ginsberg. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere. (Apparently. My Name Is Scott Stick Yourself Out There In my review of this site. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www. And then I realised that this isn‟t true.hellomynameisscott. There are over 700 of them. Many of Scott‟s themes really chime with me. He‟s already got a great present! OK. It underlies his Hello. has a suite of websites. launched his own interactive TV. is a regular columnist. you should create fans. Click.) The theme behind Scott‟s ideas is Approachability. take a look at his other video site and consultancy site. Scott is still young. Another is his comfort around using modern technology to build customer relations.com Page 47 of 107 Get the MTL Experience! . but he has already written 7 books. he also has a nametag tattooed on his chest. Learn! 2010 41. Hello.com www. and has made a brand out of a nametag.
(from training needs to climate.managetrainlearn. news and jobs) are a wide set of personality tests. a range of audits. Amongst the many free goodies on offer here (along with the articles.com www. forum. Site Home Address: http://www. thinking skills to job satisfaction) and some general knowledge tests. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals. a wide range of managerial tests (eg Manager in a Fix). Click. links. Learn! 2010 42. Wherever you are. Summary of Free Resources: management articles tests forum.Manage. use it.com Email Address: firstname.lastname@example.org Page 48 of 107 Get the MTL Experience! .humanlinks.
there are free 5-week email classes. Site Home Address: http://humanresources. Susan takes you through 4 main areas: HR Basics. Performance Management. Motivation.com Email Address: email@example.com Page 49 of 107 Get the MTL Experience! . Click. Throughout the channel. the “must reads”.Manage.managetrainlearn. Employing People. Managing People. Management/Leadership. Communications. there are links to the most popular sections. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept.com www. Summary of Free Resources: Learning style profile Free policy samples. Learn! 2010 Human Resources About… 43. To help you through this wealth of material. and Success at Work. then you‟re in for a great treat. and Teambuilding.about. About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics. here including “Recruit and Hire the Best”.about. On the way they tackle Human Resources with guide Susan Heathfield. checklists and forms Interview tips Job descriptions Free email classes. Employee Recognition. As with all About sites. you‟ll find topics on Change Management. and the latest updates. They start with 19th Century History and end up with Zoology.
ISMS curser. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief.managetrainlearn. you can become a member of the institute and learn about the institute‟s history and purpose. ISMS Babel translator carparktivity stickers. roll of honour and list of “bored” members.btinternet. and my favourite pirate curse: “What care I. albeit with a serious purpose. thou plump.com www.com/~rpottinger/index. There‟s a coat of arms (motto: Back to Quo Vadis).htm Email Address: Isms2002@btinternet. The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”.com Page 50 of 107 Get the MTL Experience! . here‟s my favourite cliché: “He was in and out like a yo-yo”. Learn! 2010 44. Click. For example.Manage. a Bullshine generator for producing management speak. a list of hilarious workplace clichés. Site Home Address: http://www. a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say. but great fun. There‟s a swipe at management models. It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously. For a flavour of each of these. black-spotted pigeonfoot!” Odd. Summary of Free Resources: bullshine generator.
The other valuable feature is a reading room where you can read excerpts from some of the best management books around. Learn! 2010 45.Manage. But there are 2 features that make this site just a little bit different. Summary of Free Resources: leadership articles newsletter book excerpts. They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”. For a start. They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”.managetrainlearn.leadershipnow. there‟s a feature called Leadership Minute.com Email Address: comments@leadershipnow. Click.com Page 51 of 107 Get the MTL Experience! . Site Home Address: http://www. Take a daily dip. Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes.com www. articles and a newsletter. This is a series of short one-minute reads on leadership subjects.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: firstname.lastname@example.org
Page 52 of 107
Get the MTL Experience!
Manage, Click, Learn! 2010
Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: email@example.com
Page 53 of 107
Get the MTL Experience!
Manage, Click, Learn! 2010
Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: firstname.lastname@example.org
Page 54 of 107
Get the MTL Experience!
Learn! 2010 49. There doesn‟t appear to be anything left out. It‟s an amazing resource.managementhelp. well V. You start with an introduction and a set of links to outside sites.com www. to Z. highly integrated library of management material”. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web. Then you move through Icebreakers and Group Matters.com Page 55 of 107 Get the MTL Experience! . Site Home Address: http://www. to General Resources and Related Library Links. It‟s a real web of information.managetrainlearn. Carter calls the site a “complete. And it‟s hard to argue with that. say Group Skills.) Let‟s see what happens when you explore one topic. Click. I was astounded then and still am now. Volunteers. (By the way. a true management help. the work of one man. And of course when you go elsewhere you have other links to explore. It covers everything in business from A. Carter McNamara.Manage.org Email Address: jalnes@mapfornonprofits. Advertising and Promotion. it has a bias towards non-profit organisations. Summary of Free Resources: encyclopaedia of management.
portals. and employment law sites around the world. Manager Wise To Work is Human. neatly categorised into sections such as Coaching. management publications. you can buy the T-shirt with that slogan on (“To Work Is Human. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”. Culture.com Email Address: admin@managerwise. Summary of Free Resources: massive collection of management articles glossary of management terms.managetrainlearn.com www. Then there‟s an A to Z glossary of management terms.managerwise.com Page 56 of 107 Get the MTL Experience! . I selected “Q” and got “Quick Ratio” and “Quality of Work”. Click. there‟s a massive collection of articles in the Knowledge Bank. For devilment. To Manage Divine This is nothing short of a management supersite. To Manage Divine”) and hand it out to your delegates on your next training course. As a bonus. business schools. There are also links to universities. Innovation.Manage. Where to begin? Well. Motivation and so on. Learn! 2010 50. The one I checked on Motivation has some really well-chosen subjects. Site Home Address: http://www.
1-day Course Plans. and a library of free e-books. They range from Appraisal and Assertiveness to Teambuilding. To help you and your organisation learn these skills. Click.Manage. You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure.managetrainlearn. Time Management and Training Skills.managetrainlearn. Thinking Skills.com Email Address: eric@managetrainlearn. Manuals for Trainers. Learn! 2010 51. Step-by-Step pocketbook guides. Site Home Address: http://www.com www. ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site.com Page 57 of 107 Get the MTL Experience! . including E-learning courses. MTL provides a range of online products. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development.
Manage. When I looked. it‟s free. the best bit is. Site Home Address: http://www. in the week I checked it out. Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation. Click.” It‟s a nice way to do some useful self-improvement each day and.managetrainlearn. For example.com Email Address: mhmail@earthlink. Learn! 2010 52.net www.com Page 58 of 107 Get the MTL Experience! . and the affirmation for the day was “I act with purposeful awareness of equanimity and balance. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes.mhmail. Other resources on this site include Jeanie‟s guided meditation tapes. the theme was Balance.
The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential. open up your mind. an optimal state of being in which your right and left brains are working together and you are in a state of total. pull creative ideas out of thin air. and accelerate your own healing. Click. You‟ll learn how to reach deep levels of meditation like a Buddhist monk.com www.com Email Address: support@silvaultramindsystem. Site Home Address: http://www.silvaultramindsystem. this is the site to come to. This programme shows you how to reach the alpha level of relaxation. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness.Manage. Plus.com Page 59 of 107 Get the MTL Experience! . Learn! 2010 53. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”. Go on. creative and deep relaxation.managetrainlearn. and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course. founder of the Mind Power System. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva.
com www.com helps more than 10. MindTools. instantly available Each year.Manage. called Career Excellence Club. Learn! 2010 54. interviews with experts.com Page 60 of 107 Get the MTL Experience! .com/ Email Address: email@example.com visitors learn the essential skills they need for an excellent career. Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook. free of charge.000. There is also a members‟ area. Mind Tools Online management and leadership training. Here you can learn hundreds of essential management skills. for access to all the materials. Click. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter.managetrainlearn. Site Home Address: http://www. and a forum.mindtools.
Let‟s take as an example “Practical Leadership”. reading references. both in pdf. the Massachusetts Institute of Technology made newspaper headlines. Click. You could be a trainer and use the plan as a structure for your own courses. It‟s up to you.Manage.com Page 61 of 107 Get the MTL Experience! . What you don‟t get. Learn! 2010 55.mit. lecture notes and assignments.edu www. Or you could use the references as the basis for your own self-paced learning. Programmes are courses run in any particular semester. This is how it works. calendar. Listening to the Customer. here are the results: MIT Opencourseware. is the actual lessons. Now a few years on. obviously. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes.ocw.managetrainlearn. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources. Site Home Address: http://www. It‟s up to you how you might use this information. MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world.edu Email Address: info@ocw. There are some 34 departments ranging from Aeronautics to Writing Studies.mit. Negotiations and Conflict Resolution. and Communications for Management. What you‟ll get on this course is a syllabus. Other programmes of interest to managers are: Advanced Managerial Communication.
that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen. Learn! 2010 56.Manage.managetrainlearn. Site Home Address: http://www. mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers. The free gift offered on the site comes when you recommend the site to a friend. It lasts all of 25. When I did this.com www.45 minutes and can be played straight from your PC or an mp3 player. the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting. Click.com Email Address: info@mp3motivators. Considering what you‟d pay to hear either of these two speakers in person.mp3motivators.com Page 62 of 107 Get the MTL Experience! .
and quite a big section on dealing with conflict. the lessons have universal appeal to managers and leaders in any organisation.org www.html Email Address: itte@nbsa.Manage.com Page 63 of 107 Get the MTL Experience! . Learn! 2010 57. Maybe they have something in mind? Summary of Free Resources: leadership course. Site Home Address: http://www. National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme.org/sbot/toolkit/PandLDev.managetrainlearn. the different ways to communicate. Click.nsba. Although it‟s aimed at school governing bodies. There‟s good stuff on the qualities that make up a leader.
All the questions are case studies. which is quite instructive. Site Home Address: http://www.com Page 64 of 107 Get the MTL Experience! .com Email Address: info@sabonline. After submitting your answers.com www. Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them.sabonline.Manage. Summary of Free Resources: negotiating skills test. The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to. How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer. you get the correct versions and a rationale. Click.managetrainlearn. Learn! 2010 Negotiation Enterprises 58.
The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803. Two entries are currently topping the list. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web. And it‟s all the work of one man. in which these two men doubled the size of the USA overnight for the price of $15 million. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material.com www. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation. The first was what John calls the King Solomon Maternal Claims Dispute.negotiatormagazine.managetrainlearn. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy. There‟s no fee so it‟s a resource you can wander around at will. Site Home Address: http://www. Learn! 2010 Negotiator Magazine 59. Click. John Baker. It‟s absolutely massive.com Page 65 of 107 Get the MTL Experience! .Manage.com Email Address: editor@negotiatormagazine.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: firstname.lastname@example.org
Page 66 of 107
Get the MTL Experience!
Manage, Click, Learn! 2010
The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: email@example.com
Page 67 of 107
Get the MTL Experience!
Manage, Click, Learn! 2010
Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: firstname.lastname@example.org
Page 68 of 107
Get the MTL Experience!
the portal is offered free to charities. Everything possible is included from 360 Degree Assessments to Diversity. or under pressure (OK. Empowerment to Violence and Aggression. Learn! 2010 63. You need answers. and if this wasn‟t enough. then you don‟t need training.uk www. OK.co.uk Email Address: email@example.com.Manage. who isn‟t?).com Page 69 of 107 Get the MTL Experience! . It‟s a great resource and they offer a Free Trial for 15 days. A nice touch was also that you can bookmark pages and add your own notes. just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www. Click. And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each.managetrainlearn. making mistakes. overwhelmed. This enables you to access the full version and wander all over the place. Oh. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that.co. using their search facility or just going where the mood takes you. if you‟re a manager who‟s stuck. Everything I saw was superbly written and presented.
Click. This site has a huge number of links to different optical illusion sites (though. the rabbit/duck. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme.edu www.com Page 70 of 107 Get the MTL Experience! . some of the links are now dead). Learn! 2010 64. or quick power learning interludes.edu/clip/Perception.la.htm Email Address: Acp103@psu. Summary of Free Resources: optical illusions. Site Home Address: http://psych. And you can use them in a wide range of change programmes as great icebreakers. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief. Others use the Necker cube.Manage. And others mix numbers and letters as in the “Is it 13 or B?” picture.managetrainlearn. and the facing vases/faces. being rather old. Some trainers use the famous “old hag-young queen” image.psu. the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them. They‟re fun to play with or just to work out for yourself.
Site Home Address: http://www. John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software. here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”.personal-development. There are nearly 250 articles to choose from.com Email Address: firstname.lastname@example.org www. then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site. move on to Change and Complaints. Learn! 2010 Personal Development 65. and end up with Wisdom Words and Worry. As an example of the folksy nature of these writings. neatly arranged in A to Z fashion according to personal development themes.Manage. Click. So we start with Abstinence.com Page 71 of 107 Get the MTL Experience! . Say goodnight. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods).managetrainlearn. steer right through Learning and Leaders. Aaah.
Personal Eco-Systems. Click. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive. audio tapes and top 10 lists. Site Home Address: http://philiphumbert. Learn! 2010 66.com www. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success. He does things that bring him joy and contribute value to others. One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002. The free goodies include 3 free e-books: Goal-Setting 101. Kodiak.Manage.managetrainlearn. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense. and I also like Philip because the most important stuff on his bio is his dog.com Page 72 of 107 Get the MTL Experience! . Oh. and Making Money. Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy. Creating Wealth.” Philip shares a lot of his philosophy and ideas on this website of his.com Email Address: coach@philiphumbert.
Site Home Address: http://www. then this site will shower you with great motivational literature. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations.positive-club. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down. Now if none of these don‟t put you on cloud nine. Click.Manage.com Page 73 of 107 Get the MTL Experience! . And many more besides.com Email Address: info@positive-club. including some classic self-improvement books. and a massive dictionary of self-affirming quotations from Abundance through to Youth. Learn! 2010 67. Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement. a free 7 Eternal Laws CD. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”.com www. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”. a really neat little positive boost trick that only a computer can deliver. All free. there‟s a lovely relaxing slideshow from Kahlil Gibran.managetrainlearn. In addition.
Topics include What to Wear and Dealing with Investors. seasonal.co. and “The Future of the Pork Sausage Market”. funerals and retirements. And lastly. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings.managetrainlearn. and a template builder. Next. Learn! 2010 Presentation Helper 68. there‟s some great advice on how to deliver your presentation. Click. Then there‟s a range of free excellent Powerpoint templates under different headings such as business.presentationhelper. There are also quick links to the free Powerpoint viewer and trial version of the real thing. “Ancient Egyptian Mummification”. first off. Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips.uk www. told in an easy-to-read.uk Email Address: email@example.com Page 74 of 107 Get the MTL Experience! . a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”. Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite. Site Home Address: http://www. conversational style. Where to begin? Well.Manage.co.
managetrainlearn. It comprises a collection of 64 models which can be accessed be a search of the model name. and references. the author name. Learn! 2010 69. Alternatively. you can browse the model book. descriptions. Theory X and Y.Manage. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students. The models themselves are displayed graphically with details of their characteristics.provenmodels. and Fayol‟s 14 Principles of Management. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs.com Page 75 of 107 Get the MTL Experience! . pros and cons. Summary of Free Resources: Collection of management models Site Home Address: http://www. it can also be of value to those who want to develop their knowledge of management ideas. or the topic. Click.com www. You can add your own comments.com Email Address: customer_service@provenmodels.
managetrainlearn. Click.com Page 76 of 107 Get the MTL Experience! . The chief free resource on this site is a collection of audio podcasts. Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material.Manage. but as the name of his bestselling book. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes). These will really motivate you as you walk or drive along.com Email Address: firstname.lastname@example.org www. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person. You can‟t help getting infected by Sharma‟s enthusiasm and success aura. that‟s the person I‟ll always think he is. Everything he touches seems to turn to gold. Site Home Address: http://www. Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari. In all there are nearly 40 broadcasts in the archive. Learn! 2010 70.
and “Money is not as important as you think”.rdawson. Summary of Free Resources: audio and video excerpts articles on negotiating. Learn! 2010 71. entertaining.managetrainlearn. you‟ll also get a set of 23 articles on power negotiating. This site will show you Roger in action both on audio and video. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills.com www.com Email Address: dawsonprod@aol. including: “Ask For More”. Click. Plus.Manage. Site Home Address: http://www. and tells a very good story.com Page 77 of 107 Get the MTL Experience! . “Flinching”. He‟s practical.
Both sites will give you access to some of Ron‟s excellent free material. as if this wasn‟t enough. There are great videos which will show you why Ron is such a draw when presenting. Click. He has reached more than 3 million people with his high-energy and high-content presentations. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www.com Page 78 of 107 Get the MTL Experience! . Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world. He has two websites: his own at ronkaufman and his customer service college at Up Your Service.ronkaufman.Manage. Learn! 2010 Ron Kaufman 72. And. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download.com www. There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”.managetrainlearn. a free Customer Service Training Library.com Email Address: ron@ronkaufman.
There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP.uk www. It‟s run by Jamie Smart who is the author of most of the articles in the tips archive. They‟ll enhance your communications and make you a stronger influencer.co.saladltd. “Wave goodbye to hesitation”. Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook. Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP). Click.Manage. Learn! 2010 73. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind).managetrainlearn. Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free.co. Site Home Address: http://www.com Page 79 of 107 Get the MTL Experience! . To get a feel for some of the tips.uk Email Address: info@saladltd. and “Power chunking”.
is the range and depth of free resources on their site. Summary of Free Resources: Free courses from their website Free monthly competition. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training.co. though. Photoshop. or submit a comment of your own.com Page 80 of 107 Get the MTL Experience! . Because they are also promoting their own offline courses. share the topic on your social sites.managetrainlearn.co.siliconbeachtraining. you can follow up on tags (to see related items). they offer 13 courses that can be accessed from their website pages. Click. What makes them really outstanding. Learn! 2010 74. They care about effective training and that means listening to their clients and course participants.uk/ Email Address: contact@siliconbeachtraining. To start off. they also run a monthly prize competition with the winners receiving a free course. On each of the topics in their courses. as well as more familiar management courses.Manage. and Social Media.uk www. Site Home Address: http://www. These range from PRINCE2 to Six Sigma.
Click. Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers. games. You get all the instructions along with the item which are usually well-illustrated. is the wealth of free material on offer. These range from energisers and icebreakers to exercises and teambuilders. Skills Converged Training Material on Productivity.com Page 81 of 107 Get the MTL Experience! .skillsconverged. A great giveaway for training and learning. workbooks. all of which can be customised to suit your own particular training needs. Learn! 2010 75. however.managetrainlearn. exercises. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses.aspx Email Address: support@skillsconverged.Manage.com www. These include trainer‟s notes. Site Home Address: http://www.com/Home/tabid/229/Default. What makes this more than a training shop. Summary of Free Resources: Free training resources on exercises. slides.
stressbusting. or via the type of remedy eg a link to another area or product. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt. from Dr Roger Henderson. And the Directory offers a good set of links to more specialised areas.com Page 82 of 107 Get the MTL Experience! . Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu. Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress. Summary of Free Resources: Articles. meditation. I liked in particular the idea of “Firebreaks” around your busy day. advice and tests on stress busting.managetrainlearn. and stretching. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are.co. Send me to the relaxation couch now.uk Email Address: info@stressbusting. Site Home Address: http://www.uk www. Then there is the Stressbusting channel with a variety of short programmes on relaxation. There are really interesting articles.Manage.co. Learn! 2010 76. Click.
and powerwords. Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. then this is the place for you. quotes. developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer. there‟s a great selection of e-cards that you can send to your contacts too.bz/ Email Address: info@success. these are pretty amazing.com Page 83 of 107 Get the MTL Experience! . in fact. (and who doesn‟t have some kind of desire for their own success?).bz Your Path to Success If success is important to you in life. The focus on this entire site is success. to which you can add your own items. Success guaranteed. I think. But what about the free resources? Well. Learn! 2010 77. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters. coaching courses. quotes.Manage. Plus a demo of a Life Organizer that plans your personal success.success. Plus audio programmes. Oh. Site Home Address: http://www.managetrainlearn. For a start you can download a free CD and MP3 of “The Secret”.bz www. and I forgot. And email tips. software and videos. Click. Success. Then there‟s an amazing article directory.
including adding an expert page (100 points). Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts.com Page 84 of 107 Get the MTL Experience! . As an encouragement to participate. It is a resource. sets of articles. The site has 6 areas: Success Skills. newsletters.Manage. and products. Mental Health. Site Home Address: http://www. events. Love and Relationships. instant messaging. You can access experts in each of these areas. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet. Click. As a reward for gathering points. Once you‟ve registered. Money and Careers.com Email Address: webmaster@selfgrowth. Health and Fitness. and discussion boards. blogs. members can earn user points for all their activity on the site.selfgrowth. or simply daily logging in (5). It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere. Spirituality. Learn! 2010 78. and Lifestyle. a community. adding an article (50).com www. you can develop your own member pages and connect to others through chat. you can be featured on the site and offered prizes.managetrainlearn. and a place to learn.
This is a series of 28 questions about your career objectives and values. probably because the company is located in Utah. Achieving Stretch. Targeted Learning Engaging the Collective Genius of People This is a neat little site. Click. Great fun and highly innovative. Leading Others. Learn! 2010 79. Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www. and Maintaining Balance.com Page 85 of 107 Get the MTL Experience! . Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop. Ensuring Security. Serving Others. For a start. Fostering Innovation. is the link to the Making a Difference workshop. Being the Expert.Manage. The great thing about the site.com/e-learning Email Address: info@targetedlearning. I scored highest on Gaining Autonomy which for me was spot-on. though. Once you‟ve completed the whole set of questions. you get the results which score your responses according to one of the following: Gaining Autonomy. The assessment now allows you to devise an Action Plan.managetrainlearn. And then it uses a mountain background.com www. it has a landscape website not a down-the-page portrait one.targetedlearning.
You can take them on your IQ. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete.managetrainlearn. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK. Summary of Free Resources: tests and self-assessments. testing.testcafe. Test Café Brain Tests This is one of the best sites around for taking tests. on assertiveness. and on your personality. Testing.com Page 86 of 107 Get the MTL Experience! .com www. As an example. on teamwork. Site Home Address: http://www. on time management. Click. on your career choices. Learn! 2010 80.com Email Address: info@testcafe.Manage.
That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change.com www. Let Go”.thechangeagent. That‟s not all. detect change. Learn! 2010 81.Manage.com Email Address: email@example.com Page 87 of 107 Get the MTL Experience! . You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope. about Patti and her work. Site Home Address: http://www. in her words. The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change. It‟s in the form of a spy file. Summary of Free Resources: articles on change management. or. Click.managetrainlearn.
managetrainlearn. documents and other useful tools to share with the rest of the community.Manage. Disney Leadership.theleadershiphub.0 tools with members writing their own leadership diaries. documents on leadership Site Home Address: http://www.com www. Learn! 2010 82. The site is based on Web 2. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community. messaging each other. and one I particularly like. emailing within the platform. blogs.com Page 88 of 107 Get the MTL Experience! . which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”. Some of the groups on the site include: Professional Voice. Click. Be Entertained. videos. uploading their own video clips. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs. Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools. Be Inspired.com/ Email Address: info@theleadershiphub. This means that leadership experts and practitioners from all over the world can collaborate with each other.
” So.com Page 89 of 107 Get the MTL Experience! .com www. This one is “a long list of around 400 items. you can start with the “A-O Diagram” and journey through “Bell Curve”. a companion to changingminds.htm Email Address: contactus@syque. Hats off to David for another amazing encyclopaedic resource. end up with “Z-Chart” and “Zenbara”. Site Home Address: http://www.managetrainlearn. Summary of Free Resources: articles on quality and improvement. if this is your sort of thing. creatingminds.com/improvement/a_encyclopedia. Click. Learn! 2010 The Improvement Encyclopedia 83. Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites. and “Fault Tree Analysis” and. and qualitytools (which you‟ll find elsewhere in this book). ranging from original Japanese terminology to Six Sigma frameworks. “Chumbo Chart”. each with a page containing descriptions of tools and terms about improvement and quality.syque.Manage.
Manage. Site Home Address: http://www. (You can see him in action on this site in 4 video excerpts. a bitter-sweet story of how nobody sees you when you really succeed.com www. Click. which is summed up as: “never try to win”. Learn! 2010 The Logic of Success 84. They range from “My First Trophy”. There are 62 of them and they‟re all written the way Victor speaks: highly personal. Victor is an American motivational speaker who is very entertaining.com Email Address: victor@thelogicofsuccess. conversational. direct. newsletter. Motivation with Intelligent Content This is Victor Gonzalez‟s site. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”.managetrainlearn. through “The Winning Mindset of a True Leader”. Read and be entertained! Summary of Free Resources: video excerpts articles.thelogicofsuccess.) What makes the site worth a visit is the special collection of articles on success. and free e-book on success. and instructive.com Page 90 of 107 Get the MTL Experience! .
HR. if you ever need to look something up about management.managetrainlearn. Learn! 2010 85.de www. sending you off in all sorts of explorations.Manage.org Email Address: info@reckliesmp. Then there are links to Publications. In fact. Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues. a Knowledgebase. For a start.com Page 91 of 107 Get the MTL Experience! . and a Daily Knowledge Special. it has a wonderful glossary. Site Home Address: http://www. this is as good a place to start as you‟ll find. Click. and other categories that will shoot you off to even more resources elsewhere on the Net.themanager. Marketing. There are Finance. Which makes this section alone a great research tool. Summary of Free Resources: glossary of management terms articles galore on management.
Here you‟ll find answers to questions that really bother people at work.com Page 92 of 107 Get the MTL Experience! . Lists to Hang Up at work.Manage. and Tina Rowe. Learn! 2010 The Workplace Doctors 86. In addition. The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues. Site Home Address: http://www. and a comparison between work and prison.workplacedoctors. such as “Help! I Can‟t Spel”. Click. “How Can I Combat Tardiness?” and “I Work With A Jerk!”. in “Management Without Logic”.managetrainlearn.com/ Email Address: danvwest@msn. Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say. Dear Doc… This is an off-beat work-related website run by William Gorden. there‟s a very amusing section that includes: some of the crazy things managers say. Dan West.com www.
Site Home Address: http://www. for short).Manage. TV game shows.thiagi. Learn! 2010 87. puzzles and guides training resources.com www.managetrainlearn.com Email Address: thiagi@thiagi. Just go and play! Summary of Free Resources: games. to name just a few. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun. And there‟s a lot of free fun training on the site. Click. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles.com Page 93 of 107 Get the MTL Experience! . quizzes. eg on facilitator characteristics. and e-learning. including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman. Project Life Cycle. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi. trivia puzzles email games.
there is a Resources section linking to a big database of other sites and companies. Management Today and de Bono is one of the world‟s leading authorities on creative thinking. much of it available in the Letter to Thinking Managers newsletter which is free for the first two months. Learn! 2010 Thinking Managers 88.com Page 94 of 107 Get the MTL Experience! .com Email Address: info@thinkingmanagers. and an update on the world‟s top companies. Unusual and original features of the site are various newsfeeds on management topics. consultants and thinkers in their own right.managetrainlearn. there is a wealth of material on this site. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono. There is also a huge library of management material.com www. Heller is the founder of the magazine. As you would expect from two such luminaries.thinkingmangers. Finally. Click. both outstanding writers. a Media Watch which summarises the headlines of the world‟s top business publications. Site Home Address: http://www. These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus. Summary of Free Resources: Management library Blog watch Media watch Links library.Manage.
inspire you and wow you with a host of free articles.Manage. jokes.com Page 95 of 107 Get the MTL Experience! . The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life. Click.php/ Email Address: info@tickledbylife. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short. anecdotes.com www. Learn! 2010 89. Cor. comments and much more. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week. discussions. interviews. are you tickled by life? Tickledbylife.com/index.com will surprise you. stories. games.managetrainlearn. puzzles. Site Home Address: http://tickledbylife. provoke you.
htm Email Address: orders@antion. Oh.com/products/freebook.managetrainlearn. Tom Antion Wake ‘Em Up Business Presentations. Click.Manage. Tom Antion is a business speaker who also runs a range of seminars on other topics.com www.antion. It‟s huge. It‟s printable online reading but if you want to buy the book you can. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting. 336 pages long. Site Home Address: http://www. try it.com Page 96 of 107 Get the MTL Experience! . and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations. and has some very interesting ideas and techniques. If you want to inject more pizzazz into your presentations. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations. fun and memorable programs”. Learn! 2010 90.
Peters is a legend in his own lifetime. when I was just a humble HR manager. I used to think. Years ago. Use them. Send them to friends.tompeters. He is far more than a motivational speaker. Tom implores us to use these resources. the Middle East. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins. and more. The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. or innovation. Site Home Address: http://www. slides and pdfs on Peters‟ thoughts.com Email Address: info@tompeters. Spain.Manage. he shakes up enterprises to re-think what they do. Have your way with them. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips. or dozens more. But now of course the cost doesn‟t come into it. Romania. Tom Peters. Spread them around. Brazil.com Page 97 of 107 Get the MTL Experience! . or transformational change. Click.com www. or the nub of leadership. “Take them. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru. You can discover what the great man thinks about interviewing excellence. There are heaps of stuff here. Plus.managetrainlearn. Learn! 2010 91. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free. For here on Peters‟ site. from seminars in the States.
Communication. simple to follow and easy to access. Trainerbubble provides a huge list of free samples that are ideal for anyone running courses. They also provide consultancy and bespoke services. Summary of Free Resources: Samples of training materials. Customer Care. Metaphors. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive. Learn! 2010 92.managetrainlearn. Lateral thinkers. you qualify for a free training pack. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. including Business Development.Manage.com www. Click. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers. Site Home Address: http://www.trainerbubble.com Page 98 of 107 Get the MTL Experience! . seminars and workshops.com/default. Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers. As well as this service. and Health and Safety. Plus. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. if you are a UK charity. A great training resource. whilst remaining affordable.aspx Email Address: customercare@trainerbubble.
For starters.Manage.trans4mind. Learn! 2010 93. stable/unstable. and Nutrition.managetrainlearn. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website.com Email Address: info@trans4mind. what you want in life and how to consciously transform your life for the better. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion. and assertive/unassertive preferences. Site Home Address: http://www. Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”. Click. And that just scratches the surface. there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. Heart Intelligence. Plus. there are 3 more free courses on Communications.com www.com Page 99 of 107 Get the MTL Experience! . if that‟s not enough. And. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues.
com Page 100 of 107 Get the MTL Experience! .valuebasedmanagement. In fact.managetrainlearn. and leadership and management. You get what‟s on offer thrown straight in your face. organization. Learn! 2010 94.. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation. It‟s like an internet inside an internet.net Email Address: info@valuebasedmanagement. change and culture. and most importantly. Site Home Address: http://www. communication and marketing. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame.Manage. In just a few minutes. valuation and decision making.. Nearly every concept on management must be here.net www. Click. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory.
Click. or explain on a diagram?” Once you‟ve answered all the case studies.managetrainlearn. Site Home Address: http://www. and Kinaesthetic.com Page 101 of 107 Get the MTL Experience! . This site from New Zealander. Learn! 2010 Vark Learning Styles 95. Aural. Discover Your Learning Style VARK stands for Visual.com Email Address: flemingn@ihug. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles). you‟ll get a page that explains your learning style.nz www. tell you. Neil Fleming. Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software. Read/Write. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model.Manage.vark-learn. Here‟s one of the situations: “You have a problem with your knee.co.
For example. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom. activities and exercises. this is a treasure trove of training and if there were such a thing. They can be used. or adapted. you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games.com/games Email Address: james@wilderdom. and Nuclear Holocaust.com www. Survival On The Moon. for any experiential learning course. And trust activities such as Sherpa Walk and Human Ladder.managetrainlearn.com Page 102 of 107 Get the MTL Experience! . Click. I could happily spend hours on this site. I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. Learn! 2010 96. corporate managers.Manage. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games. whether you‟re working with colleges. If you really want to push the boat out. For me. Site Home Address: http://www. there are all the classic teambuilding games such as Lost At Sea.wilderdom. any of which could easily account for half a day‟s training. or the local scout troop.
Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything.com Email Address: tjohnson@workforceonline. and cartoons.com Page 103 of 107 Get the MTL Experience! .workforceonline. topic channels.com www. When I last looked. Site Home Address: http://www. Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum. Then there are all sorts of additional free features. newsletter. a news poll. there were articles.Manage. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management.managetrainlearn. Click. a Dear Workforce agony aunt. a forum. Learn! 2010 97.
com www.com Page 104 of 107 Get the MTL Experience! . This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time. Bullying. Site Home Address: http://www.managetrainlearn. and Office Politics.workworries. Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out. It‟s based on the idea that all workplace problems are caused by people and that. Learn! 2010 98. Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. then Work Worries is the place to visit.com Email Address: info@workworries.Manage. There are over 1200 articles and resources to choose from with headings like Bad Bosses. The original feature that I like about this website is the Vault. then so has someone else who now has an answer. Click. There‟s also a discussion forum where you can let off steam. if you‟ve had a problem.
an office based in Vietnam. Here you‟ll find a huge list of books under different categories such as HRM. Leadership and Management. Training and Development. Click.com/ Email Address: Karen@xageconsulting. unusually. and Teambuilding. Policy and Procedures.com Page 105 of 107 Get the MTL Experience! . The free downloadable library on the site is the real draw. It is run by Karen Davies and Gary Malcolm with. and The Psychologist‟s Book of Personality Tests. A large number of the books are MBA notes.Manage. Performance Management. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. Recruitment.managetrainlearn. HR Planning. It‟s a true management library. Summary of Free Resources: large collection of e-books Site Home Address: http://www. Titles include: The Definitive Book of Body Language. Don‟t Guess Your Way to Success. Learn! 2010 99.xageconsulting. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me. Job Analysis.com www. English Brainstormers. Assessment Centres.
Manage. But if you want to find out how to turn yourself into a distinctive brand. then you can‟t do much better than copy Zig. What sets him apart from the rest is that he knows how to stand out. much like many of the others in this book. and all you‟ve got going for you is you. his short training courses are called Ziggets. including a self-talk card and a performance planner. Click.com Email Address: info@zigziglar. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand. You don‟t easily forget the name or the clever way in which he uses the name as a brand. Learn! 2010 100.com Page 106 of 107 Get the MTL Experience! .managetrainlearn. For example. Site Home Address: http://www. Zig Ziglar is a motivational speaker and trainer.. Fleas and Pump Handles” when you sign up for the newsletter. his forum is called Ask Zig!!.zigziglar.com www. There are a few great free offerings to be found as well. and every day there is a new Zig Quote of the Day.
Learn! 2010 Thank you for reading and using this book. visit our website at http://www.com.com Page 107 of 107 Get the MTL Experience! . This is learning like you always dreamed it could be.managetrainlearn. For a very special learning experience. Click. For more digital publications on management and personal development. visit http:/ww.Manage. subscribe to our weekly newsletter. and much more.com www. get your surprise bonus gift.managetrainlearn. enter our prize quiz. Here you can learn about the 20 skills you’ll need for success in the 21st Century.managetrainlearn. get instant downloads of FREE products.
This action might not be possible to undo. Are you sure you want to continue?
We've moved you to where you read on your other device.
Get the full title to continue reading from where you left off, or restart the preview.