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Manage, Click, Learn! 2010
Your indispensable guide to this year’s 100 best learning sites on the Net
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Get the MTL Experience!
Manage, Click, Learn! 2010
This publication is designed to provide accurate and authoritative information with regard to the subject matter covered. It is published with the understanding that the author and the publisher are not engaged in rendering legal, accounting, or other professional advice. If legal advice or other professional assistance is required, the services of a competent professional should be sought. Eric Garner, KSA Training Ltd, individually or corporately, does not accept any responsibility for any liabilities resulting from the actions of any parties involved. You may distribute this e-book freely as long as nothing in it is changed. You may not charge for this e-book.
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Manage, Click, Learn! 2010
Introduction Hi! The idea behind this ebook is to give you a quick and easy entry to the wealth of FREE business learning material that‟s available in the year 2010 on this amazing phenomenon we call the Internet. I‟ve selected what I consider to be the best 100 sites on the Internet today for management and personal development, based on one simple criterion: the quality and quantity of FREE material they offer. The material you‟ll discover ranges from something as simple as a personality questionnaire, to something as detailed as a 383page book -full of ideas and advice. If you‟re a manager, trainer, or learner, and you‟re interested in developing your own skills, or those of your team, this book is like falling headfirst into an Aladdin‟s cave. At a rough count, I reckon there‟s over 1000 hours of training and development here. All waiting for you to explore and use. And the great thing is, it‟s all FREE! Of course, my problem has been not on what to include (that was relatively easy) but what to leave out. So, here‟s how you can help. If you know of a great management, training, or learning site that I‟ve missed out, just email me and let me know at my address below. Who knows, together we could produce a 1000-resource book. Now that would be something! Best wishes and good reading, Eric Garner ManageTrainLearn
www.managetrainlearn.com Page 3 of 107 Get the MTL Experience!
12Manage 8 3. 33. 17. 26. Accelerated Learning 10 5. 36. Click. Customer Service Training 29 24. 20. Anecdotage 15 10. Body Language Expert Brain Connection 21 Business Balls 22 Business Marketing 23 31. Action Leadership 12 7. 16. Accel-Team 11 6. 33 28. Business Simplification Changing Minds 25 Citehr 26 Coaching2grow 27 22. 35. Learn! 2010 Table of Contents Introduction 3 Table of Contents 4 1. 18 Better Workplace Now 13. All Business 14 9. 30.Manage. 24 19. Basic Learning Systems Inc 17 12. A Better Workplace 9 4. 21. Executive Planet 38 Ezine Articles 39 Fast Company 40 Fenman 41 First Steps Training 42 Games2Train 43 www. 29.managetrainlearn. 20 15. Be a Better Manager 16 18. Aimm Consulting 13 8. DWM Beancounter 31 Easy Training 32 Empowering Messages Entrepreneur 34 Evan Carmichael 35 Everyone Negotiates 36 11. 37. 27.com Page 4 of 107 Get the MTL Experience! . Executive Coaching Studio 37 32. Customer Service Manager 28 23. 34. 1000Ventures 7 2. Big Dog and Little Dog's Bowl of Biscuits 19 14. Discovery Health Channel 30 25.
64. 77.Manage. 71 66. Click. Human Resources About… 49 44. Negotiation Enterprises Negotiator Magazine 65 New Conversations 66 Office Diversions 67 Patricia Fripp 68 People Alchemy 69 Penn State Psychology Personal Development Philip Humbert 72 Positive Club 73 Presentation Helper 74 Proven Models 75 Robin Sharma 76 Roger Dawson 77 Ron Kaufman 78 Salad Ltd 79 Silicon Beach Training 80 Skills Converged 81 Stressbusting 82 Success. 78. Institute of Silly and Meaningless Sayings 50 45. 45 40. 63. 60. 79. 54 49. 72. 51. 50. Get More Done 44 Harvard Business School Harvey Mackay 46 Hello. 46. 71. 54.com Page 5 of 107 . 39. 62. Learn! 2010 38. 70. 61. 52. 41. 76. 64 59. 69. 75. 53. 47. 68. 70 65. Leadership Now 51 Leadership Tools 52 Leader-Values 53 Lessons in Lifemanship Management Help 55 Manager Wise 56 ManageTrainLearn 57 Marshall House 58 Mind Power System 59 Mind Tools 60 MIT OpenCourseware 61 mp3motivators 62 57. 47 42. 67.bz 83 Self Growth 84 Targeted Learning 85 Get the MTL Experience! 43. National School Board Association 63 www. My Name Is Scott Human Links 48 58. 48. 56.managetrainlearn. 73. 55. 74.
The Logic of Success 90 The Manager 91 The Workplace Doctors Thiagi 93 Thinking Managers 94 Tickled By Life 95 Tom Antion 96 Tom Peters 97 Trainerbubble 98 Trans4Mind 99 94. 82. 96. Value-Based Management 100 95. Vark Learning Styles 101 Wilderdom 102 Workforce Online 103 Work Worries 104 Xage Consultancy 105 Zig Ziglar 106 www. Test Café 86 The Change Agent 87 The Leadership Hub 88 83. 98. 97.managetrainlearn. 86. The Improvement Encyclopedia 89 84. 93. 91. 92 87. Learn! 2010 80.Manage. 100. 88. 99. 89.com Page 6 of 107 Get the MTL Experience! . 85. 90. Click. 92. 81.
1000advices. Learn! 2010 1. The first impression you get of each site is the bright primary colours of the different models and the huge amount of fascinating information packed in. It links to two of his other sites at www. And lots of fascinating original stuff too. Everything. Don‟t ask me what‟s here because the answer is.managetrainlearn.com www.com and www. Click. In fact. I was particularly attracted to models called “The Jazz of Innovation” and “The Tao of Business Success”. connections and advice Site Home Address: http://www.com. It reminded me of an interactive mind map.Manage.1000ventures. It‟s sure to brighten up your day. 1000Ventures New Wonder of the World What a great way to start this compilation! This site is the brainchild of Vadim Kotelnikov who describes his Ten3 Business E-Coaching site as “the world‟s number 1 inspirational business e-coaching resource”.com Page 7 of 107 Get the MTL Experience! . Brilliant! Summary of Free Resources: Colourful and original models of management Series of colourful hyper-slides Original ideas. there‟s so much that it‟s the sort of site you reserve for a rainy Sunday afternoon when there‟s not much else to do.com Email Address: email@example.com.
Click.com Email Address: info@12manage. In addition to the dictionary. When I last looked there were over 1500 easy-to-access entries. At first. Japanese. 12Manage Rigour and Relevance I ferreted about on this site for quite a while trying to work out why it was called “12Manage”. and Korean). the chances are the number is much higher by now. These hubs are 12 management disciplines ranging from change through human resources and leadership to supply change and quality. there‟s also a management news section giving links to all the latest management gossip.com www. Site Home Address: http://www.managetrainlearn. It‟s like an internet in an internet just for managers.Manage. models and theory.com Page 8 of 107 Get the MTL Experience! . and a forum. I thought it was because you can translate any page into any one of 12 languages (including Arabic. Learn! 2010 2. Summary of Free Resources: an A to Z dictionary of 1500 management terms forum news links.12manage. Chinese. At its core is an A to Z dictionary of management methods. This site is a formidable resource. a list of courses being run (to which you can add your own). Only after more wandering around did I realize that in fact it‟s due to the 12 hubs around which the site is built. Since you can add your own entries to the dictionary.
html.html to the site address) massive list of resource references. tips. but it is full of great content for anyone interested in making their workplace a better place. A Better Workplace Making Workplaces Work Better I love this website which is the brainchild of Daniel Robin.managetrainlearn.com www. (my pick of which is the phrase: “That is so not going to happen”). Where to start? Well. Site Home Address: http://www. there‟s a 13-part series on leadership with sections such as “Knowing when to get out of the way”. Who said that work should be too serious anyway? Summary of Free Resources: forum on workplace issues e-letters and archive huge selection of articles self-evaluations laugh-at-work features (add dontsayit. and dysfirmations.html. Learn! 2010 3. and Ways not to describe your boss (eg “The elevator is on the ground floor and he‟s pushing the down button”). colourful. senseless acts of immaturity (eg “Skip rather than walk”). But what makes me pop back to this site regularly is its irreverent series of Laugh At Work features.com Email: info@abetterworkplace. Then there are toolkit. describe_coworkers. Daniel lists the things you shouldn‟t say at work. and “Measuring the Mirth”. Click. It‟s not fancy.abetterworkplace.Manage. and tools sections. “Nature‟s Leadership Lessons”. or trendy.com Page 9 of 107 Get the MTL Experience! .
Manage. Intra-personal.managetrainlearn. eg “I keep a personal diary” and “I am a good talker with a well-developed vocabulary”. Inter-personal. Learn! 2010 4. Accelerated Learning Free Learning Styles Test This is a lovely site. Mathematical. The questions are all straightforward. Bodily. There are 35 questions in the test which is very well-designed and shows the effect of your answers as you proceed.com Email Address: als@acceleratedlearning. Click. I know that I am linguistic and so was curious to see whether the test would come out right. It did! Summary of Free Resources: learning style profile.com Page 10 of 107 Get the MTL Experience! . Site Home Address: http://www. (Linguistic. It‟ll introduce you to the concept of Accelerated Learning for both adults and children and offers a free Personal Learning Style test based on the theory of Howard Gardner that each of us has one of 8 intelligences. Musical. and Naturalistic). Visual.com www.acceleratedlearning.
Machine utilization. One thing that‟s a bit different here is a set of Checklists. did you know that the base of this huge structure is only 7 inches from being a perfect square?).com www. and employee development. motivation.accel-team. Then there are detailed features on teambuilding. and coaching. There‟s a history of employee productivity that will take you all the way back to the Pyramids. Site Home Address: http://www.com Page 11 of 107 Get the MTL Experience! . Learn! 2010 5. They include Time utilization. productivity and team development excellent and well-illustrated modules on teambuilding and motivation. Click. Accel-Team Advancing Employee Productivity There are some nice features on this site.com Email Address: sales@accel-team. (For example.managetrainlearn. Summary of Free Resources: pdf articles on coaching. self-appraisal. Space utilization.Manage. and Interpersonal relations. plus some well-presented explanations of time management.
tenacity. Brent Filson does it and this is his website where you‟ll find his collection of management and leadership articles. courage. skills. For me. “From now on. and leadership abilities.Manage. Learn! 2010 6. It could be because he always seems to come up with a refreshingly new angle that just makes me think “but of course…” Take his article “Elephants Can Jump” for instance. And to cultivate that perspective you need kindness. leadership makes the elephant jump. Yes. And that‟s why I think I like Brent Filson. see every leadership challenge as a way of having people increase their knowledge. Here Brent makes the point that.” I like the concept that management trainers and management training should be kind. Site Home Address: http://www. I‟m not too sure exactly why I like his writing.actionleadership.managetrainlearn.com www.com Email Address: brent@actionleadership. unlike management which involves simply the care and feeding of the organisational elephant. Summary of Free Resources: insightful leadership articles. Action Leadership Brent Filson’s Leadership System It‟s funny how some management writers just do it for you while others don‟t. I‟d willingly jump through hoops if he asked me.com Page 12 of 107 Get the MTL Experience! . Click. He goes on.
Site Home Address: http://www. There are 14 questions covering areas like “I explore with others different ways to accomplish goals”. The website of Aimm Consulting gives you the chance to find out how good you are at influencing and leading. The final score will give you a feedback on areas such as Delegation. Learn! 2010 7. or “rarely doing” this. Click.com Email Address: firstname.lastname@example.org www.managetrainlearn. Motivation. Then you score yourself. I took the test and was honest (I really was!) and this is how I scored: good at conveying credibility but improvement could be made in all other areas.Manage.com Page 13 of 107 Get the MTL Experience! . which are great starting points for further self-development. Aimm Consulting Performance Based Assessment Questionnaire One of the most attractive features of many management and personal development websites is the chance to assess your skills. and Conveying Credibility. You‟re offered some examples of “always doing” this. Summary of Free Resources: personal flexibility skills test situational judgment tests articles quotes newsletter.
including employment and HR and business plans. There are news reports.com www. blogs. that‟s one million!) articles.Manage. There‟s everything you could possibly need to help you run an efficient business. All Business Champions of Small Business This is an amazing site for anyone running a small business. guides and tips. Click. but there is a huge amount of free material.allbusiness.com Email Address: info@allbusiness. Site Home Address: http://www. And sure enough there it was.com Page 14 of 107 Get the MTL Experience! . Of course. One in a million. many of the products on the site are only available through purchase. There‟s advice on managing every aspect of your business. I couldn‟t resist it so I looked up at random a leadership publication and chose Journal of Leadership and Organisation. Isn‟t the web amazing? Summary of Free Resources: blogs tip of the day database of business periodicals. And there are special campaigns such as the one I followed called “6 for 06” where six businesses are followed for a period of six months. One that particularly caught my eye was a search directory of over 700 business publications containing over one million (yep. This led me to a number of articles from which I chose Empowerment in the Context of Organisational Change. Learn! 2010 8.managetrainlearn.
anecdotage. partly on the basis that the Japanese word for “poo” (unko) is an anagram of the word for “luck” (koun). or just to entertain friends at the pub.com Email Address: editor@anecdotage. illustrate a learning point. Now. When I keyed in “Business”. the database came up with 493 stories.managetrainlearn. Click. Site Home Address: http://www. Koji Fujii who in 2003 marketed little pieces of gold-plated excrement as lucky charms.Manage. name or keyword.com Page 15 of 107 Get the MTL Experience! . How about this one pulled out at random? It‟s about Japanese businessman. He sold over 2 million. tell that down the pub and see if they believe you! Summary of Free Resources: a huge resource of anecdotes including business stories. perhaps more than you‟ll ever need to get to grips with. Funny Stories If you‟re looking for an amusing story to add to a presentation. then this is the place to visit. Fortunately. and amusing stories.com www. It‟s absolutely crammed with anecdotes. Anecdotage Famous People. aphorisms. Learn! 2010 9. there‟s a useful search button that allows you to fine-tune your search according to a category.
Click on any of these and you get a selection of links. Be a Better Manager Solve Problems. People. you can build your own personal collection of checklists. and Financial Resources. Seize Opportunities.managetrainlearn. Click. Summary of Free Resources: Checklists on best practice Good links Management questionnaire Site Home Address: http://www. Information. showing how learning a skill related to levels of performance. It has 15 questions and delivers immediate feedback.com Email Address: info@beabettermanager. These are: Strategy. Achieve Results The first thing you see on the Be a Better Manager website is a spinning wheel that breaks management into 6 key areas. the checklists from the spinning wheel all link to the relevant National UK Occupational Standard. In the same way. There are also links to local resources around the UK. Physical Resources. It provides a list of industry sectors with links to their Skills Council. Lastly. Click on a link and you get a diagram with individual lists of do‟s and don‟ts. If you register and log in. Learn! 2010 10.com Page 16 of 107 Get the MTL Experience! .Manage. This website is particularly useful for managers in the UK. there‟s an online questionnaire to find out what your strengths and weaknesses as a manager are.beabettermanager.com www. Processes.
a business communications company run by Gloria Pincu. For the record.com Page 17 of 107 Get the MTL Experience! . then spare a minute or two for this easy test from Basic Learning Systems Inc. All you do is click a start button when you begin to read a passage and then after 20 seconds a pop-up box stops you. Note where you got to. you‟ll find out your reading speed. Click. Of course. but who‟s counting? Summary of Free Resources: reading test (add /bls/readtest.Manage.com www.htm to the site address) weekly business writing tips. and hey presto. Learn! 2010 Basic Learning Systems Inc 11. it doesn‟t exactly test your comprehension.com Email Address: email@example.com. Site Home Address: http://www. I made it to 354.managetrainlearn. The test is designed to measure your English reading speed which for most people is slightly less than 200 words per minute. Do You Know Your Reading Speed? If you want to find out how quick you read.
Imagine its passion for serving customers.” Yea.com Email Address: webmail@tomterez. Where kindness rules. Better Workplace Now Free Buzzword Bingo Tom Terez is a man with a mission and this is his website.com Page 18 of 107 Get the MTL Experience! . Click. You simply take this card to your next meeting and see if you can mark 5 buzzwords in a row. Tom‟s aim is to create better workplaces. Where people eagerly use their brainpower. I‟ll let him take up the story:” Imagine a workplace where everyone is fully engaged. Learn! 2010 12. Where teamwork comes naturally. This is a card of 25 squares on which is printed a buzzword eg “empower”. to compete. to thrive. “envision”. Imagine its ability to attract and retain talent.betterworkplacenow.Manage.com www. Imagine the sense of mission and spirit of fun. Just be sure you know what reaction you‟ll get if you suddenly interrupt the chairman‟s speech with cries of “Bingo!” Summary of Free Resources: buzzword bingo (add /bingo/index.html to site address) difficult dozen help zone instant feedback report awful bosses hall of fame article reprint centre. just imagine! One of the fun ideas on this site is Tom‟s set of free buzzword Bingo cards. “value-added”. Imagine the innovative power of such an organization.managetrainlearn. Site Home Address: http://www.
Summary of Free Resources: a massive resource on performance.Manage. the learning process.com/~donclark/ Email Address: donclark@nwlink. It‟s still as good as ever. in case you‟re wondering about that title. and still look at. Learn! 2010 Big Dog and Little Dog's Bowl of Biscuits 13.nwlink. the art and science of leadership.com www. definitions of learning terms. Amongst the goodies are: current training news. is The History of Training. Click. But the one feature I remember from years ago when I first came across this site. It‟s a massive resource and a lot of it is original. Site Home Address: http://www. leadership and knowledge.com Page 19 of 107 Get the MTL Experience! . The History of Training Don Clark is the mastermind behind this formidable resource on everything to do with training and learning. Don has a big German shepherd dog and a smaller companion. learning.managetrainlearn. You‟ll take a journey from Lao Tzu‟s Ancient China via Plato and Socrates in Ancient Greece through medieval guilds to e-learning. and performance management. By the way. It‟s the best around.
Cue: open smile. and The Business World.bodylanguageexpert. Parenting Advice.com Page 20 of 107 Get the MTL Experience! . Gender Differences.co. I learnt how to use my body language at job interviews.managetrainlearn. Click.co. and friendly gesture. Body Language Expert Understanding Body Language and the Signals BodyLanguageExpert contains over 60 articles written by experts who continually update and add new content. and how to convey sincerity and warmth with my face and gestures. The Basics. So. Learn! 2010 14.uk Email Address: janem@bodylanguageexpert. in one tour of this site. Personal Interaction. There are 7 topic areas: Ask Our Experts. why mobile phone shop staff don‟t use desks. Practical Applications.Manage. relaxed stance. Summary of Free Resources: Articles on all aspects of body language Site Home Address: http://www.uk www.
illusions. There‟s a weekly brain bender to test your knowledge (which I got wrong!).com/ Email Address: webmaster@positscience. a series of articles on things like how we remember and why we forget (I now know exactly where a new face is stored in my head).com Page 21 of 107 Get the MTL Experience! . quiz. brain games. You can play Bumper Cows.positscience. It‟s like a couple of hours doing press-ups down the brain gym! Summary of Free Resources: articles. Learn! 2010 15. You‟ll learn curious facts such as why we have to scratch an itch and why phone numbers in America are 7 digits long. to be honest.Manage. Sound Sequence or Dunk Tank. Brain Connection Brain Buzz This is a fabulous site on everything to do with the brain. brain teasers. and a set of 29 images that dissect the brain as if you were there with a scalpel! But. A to Z glossary animations free half hour online course.managetrainlearn. Then you can view nicely-designed animations which uncover what goes on in your brain. such as why you conceive a word in one part of your brain and utter it from another. Click. Site Home Address: http://brainconnection.com www. the thing that always draws me back to this site is its collection of Brain Teasers.
Site Home Address: http://www. Business Balls Great Balls of Fire This is Alan Chapman‟s mega site. and Aesop‟s fables.Manage. But while others charge for a fraction of what‟s here. Click.businessballs. time management planners. multiple intelligence tests training models and much more too numerous to mention. this is all free. a glossary of training terms. It has all the familiar. the tree swing cartoons. exercises and icebreakers motivational and amusing posters file tools and materials puzzles. and not so familiar.com Page 22 of 107 Get the MTL Experience! . Where Alan got the time from to produce all this beats me. feedback forms. And templates of resignation letters.com Email Address: ac@alanchapman. quizzes. McGregor and McLelland.com www. It‟s absolutely huge and covers everything you could ever need on training. models like those from Maslow. There‟s a fun test that Alan calls “Big Boys Test” where you have to insert the names of cars into a story. It even has a graphology test. appraisal forms. Learn! 2010 16. Shall I go on? I‟ve barely scratched the surface. management and business.managetrainlearn. explaining how to read personality from your handwriting. So just go and enjoy it! Summary of Free Resources: teambuilding activities. induction training checklists.
managetrainlearn.com www. Government. Presentations.business-marketing. A specific area like the Internet offers 33 different publications ranging from Application Development Trends to eWeek and HP World Magazine. Internet. Learn! 2010 17. Site Home Address: http://www. Corporate Meetings and Incentives. Take them while they‟re on offer! Summary of Free Resources: free video previews newsletter tips free magazine subscriptions management articles. The free professional trade magazines on offer include: Human Resource Executive.Manage. Business Marketing Free Magazine Subscriptions Here‟s a free offer of trade magazines in both professional subject areas like Human Resources and Sales and Marketing.com Email Address: info@business-marketing. and The Deal. Click. It comes from Business Training Media who offer onsite courses and a big catalogue of training materials. and Transportation. Call Centre. as well as in categories such as Education.com Page 23 of 107 Get the MTL Experience! .
Summary of Free Resources: E-book called “Success with Simplicity” toolkit of materials monthly e-zine.businesssimplification.com. Click.managetrainlearn. a Make It Simple poster.com.” When you register here you get a free toolkit including a meeting planner. Site Home Address: http://www. Yet there is one hidden area of cost which has rarely been addressed: complexity.com Page 24 of 107 Get the MTL Experience! . Complexity imposes its price on organizations as a whole and on each individual within them: managers and staff and even customers. Learn! 2010 18. and a set of paperclip templates to keep the campaign fresh in your mind. a busy manager‟s complexity audit. Business Simplification Simple Really This is Australian David Brewster‟s site devoted to ways of simplifying business.au Email Address: firstname.lastname@example.org www.Manage. This is what David says: “Cost reduction has been a central focus in most businesses for many years now. The only way to deal with it is to focus more effort on simplicity.
and business articles. David Straker. David. They probably account for over 3500 web pages of industrialstrength knowledge. Feel and Do I am full of admiration for the author of this site. creating minds. Site Home Address: http://www. Changing Minds How We Change What Others Think.changingminds. The sites include: changing minds.Manage. In David‟s own words. Believe.managetrainlearn. Learn! 2010 19. You‟re what the web‟s all about.org Email Address: contactus@changingminds. and thirdly a teacher who loves to pass on the aha‟s of what he knows. he is first a learning junkie. improvement encyclopaedia. an engineer who needs to connect theory to practice. techniques. Click. He‟s compiled a huge resource of interconnected websites covering the whole gamut of learning models and theories. hooked on the thrill of discovery.org www. and explanations. David apologises that his creations are done in his spare time. No need to apologise.com Page 25 of 107 Get the MTL Experience! . principles. second. Well done! Summary of Free Resources: forum blog (with nice references to his family and friends) huge collection of disciplines. quality toolbook.
One of the beauties of the network is that it allows exchanges of real-world business situations rather than just straight theory. The network now has hundreds of thousands of members from India where it is based to every corner of the world.managetrainlearn. Citehr Improving Organisations The CiteMan network is one of my favourite resources.com/ Email Address: info@citehr. It‟s the brainchild of Sidhartha Roy who founded the network back in May 2004 with the sole mission of helping improve organisational business management. ideas and resources. Legal. and Jobs. When I last looked there were over 50. General. use it well!” Summary of Free Resources: massive network of management.citehr.com Page 26 of 107 Get the MTL Experience! . HR. There are 7 networks – Finance. Click.com www.Manage. Operations. Learn! 2010 20. Site Home Address: http://www. As Sidhartha says. “everything is available to everyone at no charge. Each is a goldmine of information.000 downloadable resources. and Sales/Marketing.
Why employ a coach when you can do it all yourself? Summary of Free Resources: Personal growth workbook Strengths inventory 18 sets of quizzes Site Home Address: http://www. Click. They range from Feedback to Musts and Shoulds and Enemy No 1. you can make notes on your thoughts and plans in a Personal Growth Workbook. You can use it as a standalone coaching tool or as a supplement to working with a live coach. Managing yourself better.coaching2grow. and Influencing a tough boss. As you work your way through the topics.com/ Email Address: info@coaching2grow. One exercise you can do on your computer screen is to identify your top 10 personal strengths from a long list. Coaching2Grow covers most of the topics and issues that managers discuss with coaches including: Leading others.Manage.com www.managetrainlearn. Working with difficult colleagues. Learn! 2010 21. There are also 18 self-assessment quizzes to assess your own performance and suggest areas for change.com Page 27 of 107 Get the MTL Experience! . Coaching2grow Online Executive Coaching for Managers Coaching2Grow is an online coaching resource for managers.
and that lengthy waiting times are still the top frustration of customers. that people in Poland are the most satisfied with customer service. and Scorecards. there‟s a great free magazine and technical document subscription service with 16 products offered. articles and resources to help improve customer service worldwide!” It‟s an e-magazine for Customer Service Professionals. Surveys. What else? Well. reviews. I learned that the average European consumer spends 2 hours 3 minutes a week dealing with customer services. And a series of useful aids. There are tons of great information on this site. Learn! 2010 22.com Email Address: info@customerservicemanager. In a short visit. Customer Service Manager Are You Being Served? Customer Service Manager describes itself as “the web‟s leading community for customer service professionals – bringing you news.customerservicemanager.com Page 28 of 107 Get the MTL Experience! .com www.managetrainlearn.Manage. Click. There‟s one of the biggest lists of customer service articles I‟ve seen. such as Customer Service Job Descriptions. Tests. Summary of Free Resources: Magazine subscriptions Articles on customer service Service topics Site Home Address: http://www.
Summary of Free Resources: newsletter video previews. and expertly presented by Nancy herself. Learn! 2010 23.com Page 29 of 107 Get the MTL Experience! . See Results Tomorrow This is the Telephone Doctor or Customer Service Training site. you‟ll find 16 free previews of the videos. On the link below. Where you come when you‟re sick of customers. Site Home Address: http://www. “Five Forbidden Phrases”. Amongst my favourites are: “Exploring the Rudeness Matrix”.Manage. it‟s a smashing site run by Nancy Friedman. and “From Curt to Courteous”. seriously. Click. They‟re all hard-hitting.managetrainlearn. who‟s put together a library of video programmes on customer service. Customer Service Training Deliver Today.com www.servicetraining.com Email Address: info@telephonedoctor. perhaps? No. to the point.
ranging from Your Anger profile. "A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation). the Locus of Control and Arbitration test." There are 10 statements with which you strongly disagree.managetrainlearn. through Communications Skills. or strongly agree. Discovery Health Channel A Test of Your Communications Skills If you‟re into self-assessments. Here‟s an example of what you‟ll face in one of the set. so if you want more of the same. Site Home Address: http://health. The first statement is: “Heredity determines most of a person‟s personality” and the last one is: “If you set realistic goals. You can get 31 free Basic Personality tests on this site. Click.com Page 30 of 107 Get the MTL Experience! . to Perfectionism. Procrastination and Type “A” Personality tests. here‟s a true feast. Now off you go! Summary of Free Resources: free personality tests.com www. (They‟re all taken from the Queendom site.discovery. agree. pop over there).Manage. The preamble explains: This test assesses your locus of control orientation and your attribution style. you can succeed no matter what”. disagree. Learn! 2010 24.com/tools/assessments.html Email Address: info@discovery. partially agree/disagree.
The General Ledger and Journals.com www. Learn! 2010 25. Big E-Z‟s free trial version. Click. and Financial Statements.dwmbeancounter. I don‟t feel I‟m being talked down to and there‟s no jargon.managetrainlearn. so a good free course on all things accounting is right up my street. Acemoney Lite. He has a nice friendly.com/moodle/ Email Address: info@dwmbeancounter. Onestep Accounting. reassuring and conversational style. and many more. There‟s another great free service that Dave offers: links to free business software. Site Home Address: http://www. and Merchandise Inventory) as a guest and get the first lessons free. All this should put you in your accountant‟s good books! Summary of Free Resources: free bookkeeping course links to free financial software.Manage. There are 7 lessons in the course. Lazy8 Ledger. Checkmate Plus. DWM Beancounter We Count While You Manage I‟m a bit of a duffer where accounts are concerned (thank goodness for a good accountant!).com Page 31 of 107 Get the MTL Experience! . you can also sign up for Dave‟s other courses (eg Special Journals. As well as viewing this free course. You‟ll find links to the Open Office suite of programmes. Dave Marshall‟s Bookkeeping course fits the bill nicely. covering stuff like Debits and Credits. Payroll.
Manage. Learn! 2010 Easy Training 26. (Lavenson was president and chief executive of the prestigious Plaza Hotel in New York). it‟s a great template for a superb presentation. as in the awards presentation or retirement bash. It‟s an astonishing testimony to an inspiring leader.com Email Address: info@easytraining. Click. It works on many levels.com Page 32 of 107 Get the MTL Experience! .easytraining. (You guessed: I like it!) Just read it. And You Think Strawberries Are For Eating! Most management speeches tend to fall into two types: the formal ritual. It‟ll have you smiling to yourself one minute and nodding in agreement the next.managetrainlearn. (check out the almost imperceptible presentation techniques that are used). And just hope that you have a leader who can similarly rise to the occasion next time he or she is in front of a microphone! Summary of Free Resources: articles customer service presentation script. as in the annual statement to the board.com www. and it‟s a unique learning experience. or the procedural. Prepare then to be captivated by a wonderful presentation from James Lavenson to the American Marketing Association that fits neither of these categories. Site Home Address: http://www.
Learn! 2010 Empowering Messages 27. and some really inspiring articles.com www. cartoons. But what is a bit special about this site is the collection of 83 empowering audio messages from some of the top positivity speakers in the USA. There are empowering stories. Lisa Jimenez on “The Power of Conquering Your Fear” and Greg Reid on “The Power of Now”.managetrainlearn. if that doesn‟t brighten your day.Manage.empoweringmessages. Click. Site Home Address: http://www. You‟ll be able to listen to Jack Canfield on “The Power of Studying Success”. a huge collection of positive news stories. Now.com Email Address: zev@empoweringmessages. Free Empowerment Chats This is an uplifting site that should put you in a good mood. It‟s all about empowerment (aka positivity). there‟s no hope for you! Summary of Free Resources: audio messages.com Page 33 of 107 Get the MTL Experience! .
it‟s aimed at start-up and home-based businesses and if it‟s advice you‟re after. For a start. Now all you have to do is count your first million! Summary of Free Resources: newsletters business tools calculators an A to Z of small business terms topics. from home-based businesses to franchises. Click. there‟s an A to Z encyclopaedia of small business terms.Manage. from raising money to taking time off. from finding an attorney to engaging new staff. and magazine. there‟s everything you could possibly need to know on starting a business. And there‟s a hand-holding guide to managing and growing your business.com Page 34 of 107 Get the MTL Experience! .entrepreneur. As the title implies. As if all that weren‟t enough.managetrainlearn. Learn! 2010 28. Site Home Address: http://www. There are ideas galore on what kind of business to make money in. Entrepreneur Make It Big In Business The Entrepreneur website is the shop window for the Entrepreneur magazine which is an American magazine sold off line from most bookstalls and booksellers.com www. features. there‟s heaps of it here.com Email Address: feedback@entrepreneur.
Site Home Address: http://www. and advice. this is the site for you. bios of famous entrepreneurs. At the start of the year.evancarmichael. and a page of unique resources supplied by contributing experts.Manage. He succeeded at the early age of 19 with his own software company and now his passion is to pass his secrets on to others. advice.com www. including Creating a Mission Statement to Maslow for Entrepreneurs to Start Up Capital Strategies. Evan Carmichael Motivation and Strategies for Entrepreneurs If you‟re an entrepreneur looking for help. you‟ll find a treasure-trove of resources for entrepreneurs.com Page 35 of 107 Get the MTL Experience! .managetrainlearn. articles. These include videos. Evan Carmichael is a Toronto-based entrepreneur who has his own communications group. there were 348 items. Learn! 2010 29. On this site. eg Partner Questionnaire Tools and guides Entrepreneur advice Free downloads. Click. Summary of Free Resources: Videos on famous entrepreneurs eg Steve Jobs Blog network Template downloads. training.com/ Email Address: info@evancarmichael.
Site Home Address: http://www. Summary of Free Resources: articles. Click.com www. which he calls: “your premier resource for sharpening your negotiating skills”. Learn! 2010 30.everyonenegotiates. or “Appealing to Mother Teresa” which is a cunning message for help that only a hard-hearted person could refuse. They‟ll catch your attention too because they‟re very much to the point and memorable. for instance. newsletters and collection of negotiation gambits negotiating style self-assessment.You’ve Got To Be Kidding This is Peter Barron Starks‟ site. There are lots of free resources here on negotiating. a monthly newsletter.com Page 36 of 107 Get the MTL Experience! . Everyone Negotiates YIKES . It‟s not hard to see why. Who.com Email Address: info@pbsconsulting. I‟ll eat my hat. including a test of your negotiating style. If these gambits don‟t turn you into a powerful deal-maker. would forget “YIKES You‟ve Got to be Kidding” which is about expressing surprise to your opponent. But what caught my eye was his list of over 60 short sharp negotiating gambits.managetrainlearn.Manage. and incisive articles.
The 5 parts arrive in succession in your email box and because of Sean‟s laid-back.Manage. Site Home Address: http://www. Executive Coaching Studio Free E-Course for Executives This is an executive coaching website run by Sean McPheat. followed by “Understanding Others” and ending up with “Seeking Good Counsel”. newsletter email course for executives.com Page 37 of 107 Get the MTL Experience! .com Email Address: sean@executivecoachingstudio. you get “Making Things Happen”.managetrainlearn. Beats those long journeys to training courses! Summary of Free Resources: articles. Click. friendly style are easy to read and easy to absorb.com www. After the first part which is an Introduction. then “Great Communication Skills are Part of the Top Executive‟s Armoury”. One of the free goodies on offer is a 5part email course called “The Top 5 Secrets of the Most Successful Executives”. Learn! 2010 31.executivecoachingstudio.
entertaining.executiveplanet. suitcase. For each country. and conversational do‟s and don‟ts. Site Home Address: http://www. Executive Planet Cross-cultural Training If you do business around the world. and hotel booking. you‟ll get advice from an expert along with facts about laws. and etiquette. you get advice on: negotiating tactics.com www.Manage. what to wear. The site works like a wiki. Plus for each country. this site is an essential companion to your airline tickets.com Email Address: email@example.com. Its main feature is a guide to business culture when negotiating in 49 different countries. making appointments. Summary of Free Resources: Details of how to communicate in 49 different countries from Argentina to Yemen. Click. how to address people. culture. meaning you can register and update articles. Learn! 2010 32.com Page 38 of 107 Get the MTL Experience! .
ezinearticles. Time Management. In the Self-Improvement section. Learn! 2010 33. And over 25.000 authors (also probably growing all the time). Site Home Address: http://www. It reviews everything that it archives which means you‟ll get only good stuff. It has over 100. including: Customer Service. Teambuilding. and Top 10 Tips. What makes Ezine Articles the best of a big bunch is that it doesn‟t just allow anyone to stick any article on its site.com Page 39 of 107 Get the MTL Experience! .managetrainlearn. Here are a couple of statistics. I‟ve spent many a valuable hour or two here and come away with ideas that would make my head burst. Negotiation. Change Management. See you in a couple of hours‟ time! Summary of Free Resources: massive article directory. Ezine Articles Ezine Articles for Authors I had to include an article directory in this compilation simply because of the huge amount of material you‟ll find on any one of these sites. Coaching.com www. the best article directory by far is Ezine Articles.000 articles (and probably growing all the time). you‟ll find Leadership. Goal Setting. The list just goes on and on.com Email Address: info@ezinearticles. run by Christopher Knight. there are all the categories you could wish for if you are looking to extend or update your knowledge. Motivation. This site is mind-bogglingly massive. Presentation. In the business section. and Creativity. For me. Communication.Manage. Click.
Site Home Address: http://www.com www. of course. mine‟s not there) and Top 10 Bosses From Hell. Click. there‟s the Fast 50 which are 50 portraits of businesses that are writing the history of the future. Summary of Free Resources: newsletters tools you can use the corporate shrink agony aunt portraits of the future slide shows. and a series of slide shows which includes: Six Jobs That Won‟t Exist in 2016 (I‟m OK. For those of us too busy to spend every day surfing. Fast Company How Smart People Work Fast Company is one of the original business information websites. The one I like most is Fast Take. All in all. a directory of businesses in your area (States only unfortunately). But that‟s nowhere near all they do.com Page 40 of 107 Get the MTL Experience! . which is a weekly roundup from the Web.Manage. I first came across it many years ago when the Internet was still relatively small and it‟s nice to report that it‟s still going strong. you can subscribe to some very useful newsletters. a fast feast. Then. Fast Company is a monthly business print magazine that you can subscribe to.fastcompany. But on the site you can see the current edition for free and read selected articles. You can also browse their massive archive of past copies.managetrainlearn. For a start. Learn! 2010 34.com Email Address: pr@fastcompany. Essentially.
and an exercise on identifying employees with talent. you‟d have a huge library of valuable material.co. Fenman! Summary of Free Resources: huge range of training products with many free samples. There‟s so much information that if you downloaded everything that‟s available. called Danger – Talent Zombies! Thank you. As a result I had free access to over 70 pages of really excellent material including an exercise on Tackling Bullying.co. Click.Manage. That took me to a page with 8 big products of which I was able to download samples from 4. I clicked on just one of their 25 categories.fenman. this is what I did. Selection and Induction. The beauty of this site is that you can access all Fenman‟s offline products and at the same time instantly download free samples. How to run an Assessment Centre.managetrainlearn.uk Email Address: service@fenman. an Induction Toolkit. They are now a formidable presence on the Web. Recruitment. Site Home Address: http://www.com Page 41 of 107 Get the MTL Experience! .uk www. Learn! 2010 35. As an example. Fenman Your One-Stop Shop For All Your Training Needs Fenman is a UK company with a long and successful record of creating training resources for management and personal development.
com www. Just pop on over and try them for yourself. For example. Site Home Address: http://www. how about “The Great Mississippi Lizard Egg” or “Moonball” or “Wampum” ? Even the names are original. Summary of Free Resources: team games performance builders webcasts free training activities team effectiveness questionnaire.com Email Address: rbenson@firststepstraining. Incidentally.managetrainlearn.Manage.firststepstraining. I won‟t tell you what you have to do in these games (they‟re far too complicated). First Steps Training also provides a (paid) service where they will email you an exercise within 3 days to suit any specification you give them.com Page 42 of 107 Get the MTL Experience! . First Steps Training Put Life Back Into Your Employees I‟m a sucker for new team games and I‟ve included this site because many of the free activities listed here I‟d never come across before. Click. Learn! 2010 36.
I gave Quiz show a go and chose Sexual Harassment as my subject. Flash games. TV and other distractions? That‟s the aim of Marc Prensky who‟s authored a book along these lines called “Don‟t Bother Me Mom – I‟m Learning” and has created this website where the main form of training is playing games. Click. The questions are the usual range of multiple choice and true or false but the graphics. Quiz shows. Learn! 2010 37.com Email Address: info@games2train. Certification games.Manage. and Phone games. There are 6 categories of games: Video games.com www.managetrainlearn. Site Home Address: http://www. Multiplayer games.com Page 43 of 107 Get the MTL Experience! . I scored quite well and I certainly learnt. Games2Train Serious Training In a Game Environment Wouldn‟t it be fantastic if we could get kids to be so enthralled with learning that they missed mealtimes.games2train. I then got to choose who I wanted to be and who to play against and the game started. and design makes you really believe you‟re on a TV quiz show. You can try out all of the categories if you have Flash installed. audio. Great fun! Could this be the way our kids really will learn? Summary of Free Resources: samples of Flash-based training games.
When you‟ve allocated your weekly hours. here‟s one from Pace Productivity. to family. and research on time management. Click. some research into the top time wasters.com Page 44 of 107 Get the MTL Experience! .Manage. sleep and TV and so on. Learn! 2010 38. Get More Done A Free Time Tabulator In case you don‟t know what a time tabulator is. of course. It‟s a way of working out how much time you spend on the 11 main areas of your life: from employment. That‟s. the site offers 10 time tamer tips.com www.getmoredone. you can see a pie chart of how well you do compared to others. if you‟ve got the time to read them! Summary of Free Resources: time tabulator quotes.managetrainlearn. tips. In addition to the time tabulator.com Email Address: mark@getmoredone. and interesting time management quotes. You can also enter your ideal profile to see where you want to be. Site Home Address: http://www.
Heinz started peddling his family‟s home-grown produce at the age of 8? Work hard and you might be in next century‟s list! Summary of Free Resources: biographies of 1000 business leaders.com Page 45 of 107 Get the MTL Experience! .html Email Address: news@hbs. There are brief but fascinating bios of each leader.edu www. Site Home Address: http://www. Learn! 2010 Harvard Business School 39. For non-Americans.edu/leadership/database/index. that Thomas Watson of IBM brought out the company‟s first computer as early as 1952? Or that Henry J. but most people will recognize people like Elizabeth Arden. Clarence Birdseye. Click.managetrainlearn. there will be some unfamiliar names on the list.hbs. for example. and Hugh Hefner. Are These the Greatest Ever Business Leaders? Here‟s a run-down of 1000 of the greatest American business leaders of the 20th century. Did you know.Manage. Gilbert Colgate.
But I keep a special place for Harvey Mackay. And then he draws some universal truths out of these stories that help us take home the message. Then there‟s the content. read the articles on this website. Click. Or how about “Say thanks before it‟s just a memory”. It‟s just that he tells such a good story. Yep.mackay. he‟s just a great writer.com Email Address: firstname.lastname@example.org www. just like the titles of his books (one of which “Swim With the Sharks Without Being Eaten Alive” is behind our sub-heading above). There‟s “The heart of education is the education of the heart”. Site Home Address: http://www. (Harvey knows we‟re all curious deep down). If you want to know what I mean. Finally. the headings of these articles are immediately grabbable.managetrainlearn. Enjoy! Summary of Free Resources: management articles. For a start. Or “Some squares are really sharp”. You just have to read his stuff. I reckon you‟ll learn a lot from this site.com Page 46 of 107 Get the MTL Experience! . Many of these articles kick off with fascinating stories of successful business leaders or managers.Manage. Learn! 2010 40. Harvey Mackay Survive A Swim With the Sharks There aren‟t too many gurus in this list of the top 100 Management and Personal Development websites. And he packs a big message in the shortest possible space.
launched his own interactive TV. My Name Is Scott Stick Yourself Out There In my review of this site.managetrainlearn. Another is his comfort around using modern technology to build customer relations. There are over 700 of them. If you can‟t get enough of Scott on this site. (Apparently. but he has already written 7 books. Many of Scott‟s themes really chime with me. Click. has a suite of websites. And then I realised that this isn‟t true.com Email Address: scott@hellomynameisscott. Hello. I was going to say that a great future awaits Scott Ginsberg. and has made a brand out of a nametag. you should create fans. is a regular columnist.hellomynameisscott. My Name is Scott website. he also has a nametag tattooed on his chest. One of them is the idea that you shouldn‟t create customers. It underlies his Hello.com Page 47 of 107 Get the MTL Experience! . Learn! 2010 41. take a look at his other video site and consultancy site. Here you‟ll find what must be the biggest selection of articles related to Approachability anywhere.com www. He‟s already got a great present! OK. Summary of Free Resources: Over 700 articles on making an impact Site Home Address: http://www.) The theme behind Scott‟s ideas is Approachability. Scott is still young.Manage.
thinking skills to job satisfaction) and some general knowledge tests. Wherever you are.com www. Summary of Free Resources: management articles tests forum. Human Links The Only Indian Portal On HR Development This is a lovely Indian website that provides a wide range of services for human resource professionals.humanlinks. Learn! 2010 42. Click. a wide range of managerial tests (eg Manager in a Fix). news and jobs) are a wide set of personality tests. (from training needs to climate. Site Home Address: http://www. a range of audits.com Email Address: query@humanlinks. use it.com Page 48 of 107 Get the MTL Experience! . links.Manage. forum. Amongst the many free goodies on offer here (along with the articles.managetrainlearn.
Communications. To help you through this wealth of material.com Email Address: info@humanresources. there are free 5-week email classes. there are links to the most popular sections. Click. Summary of Free Resources: Learning style profile Free policy samples. and Success at Work. Motivation. On the way they tackle Human Resources with guide Susan Heathfield. Performance Management.managetrainlearn. checklists and forms Interview tips Job descriptions Free email classes. About – as the name suggests – is a multi-channel site that gives you an encyclopaedic tour of a wide range of topics. Free Learning Styles Test If you haven‟t yet become acquainted with the About concept. Employing People. you‟ll find topics on Change Management.about. here including “Recruit and Hire the Best”. Employee Recognition. and the latest updates.com Page 49 of 107 Get the MTL Experience! .about. Susan takes you through 4 main areas: HR Basics. then you‟re in for a great treat.com www. They start with 19th Century History and end up with Zoology. Site Home Address: http://humanresources. and Teambuilding. the “must reads”. Management/Leadership. Throughout the channel. As with all About sites. Managing People. Learn! 2010 Human Resources About… 43.Manage.
It‟s the website of the Institute of Silly and Meaningless Sayings (author unknown but probably someone by the name of R Pottinger!) Part of the spoof is that it is set up as a legitimate institute and thus lampoons some professional institutes that take themselves far too seriously. you can become a member of the institute and learn about the institute‟s history and purpose. thou plump.htm Email Address: Isms2002@btinternet. Learn! 2010 44. a list of hilarious workplace clichés. roll of honour and list of “bored” members. my favourite bullshine phrase: “Has anyone seen my random data-stream analyser?”. here‟s my favourite cliché: “He was in and out like a yo-yo”. a way to curse colleagues using pirate-speak (I kid you not!) and a Babel translator telling you what various professional people really mean behind the words they say.com Page 50 of 107 Get the MTL Experience! . ISMS curser.com www. There‟s a coat of arms (motto: Back to Quo Vadis).Manage. Institute of Silly and Meaningless Sayings Bullshine Generator Here‟s some light relief. black-spotted pigeonfoot!” Odd. Site Home Address: http://www. The purpose of all this fun is to highlight some of the silly things we do and say in the workplace. Click. Summary of Free Resources: bullshine generator.managetrainlearn. There‟s a swipe at management models. For a flavour of each of these.com/~rpottinger/index. ISMS Babel translator carparktivity stickers. a Bullshine generator for producing management speak. albeit with a serious purpose.btinternet. and my favourite pirate curse: “What care I. but great fun. For example.
com Email Address: email@example.com www. This is a series of short one-minute reads on leadership subjects. Summary of Free Resources: leadership articles newsletter book excerpts. articles and a newsletter. Click. Leadership Now Building A Community of Leaders There are a number of familiar features on this site such as leadership quotes. They include: Brian Tracy‟s “The 100 Absolutely Unbreakable Laws of Business Success” and Blaine McCormick‟s “Ben Franklin‟s 12 Rules of Management”. Learn! 2010 45. Site Home Address: http://www. Take a daily dip.Manage. For a start. They include: “Thirteen Mistakes of Leadership” and “First Class Noticers”.com Page 51 of 107 Get the MTL Experience! . there‟s a feature called Leadership Minute.leadershipnow.managetrainlearn. But there are 2 features that make this site just a little bit different. The other valuable feature is a reading room where you can read excerpts from some of the best management books around.
Manage, Click, Learn! 2010
A Free Thank you Here‟s something free that nobody else offers! An ecard message service for team members who‟ve done a good job or who need cheering up on a tough assignment. This site gives you 20 e-cards to choose from. There‟s one on Achievement, Integrity, Great Job, down to Well Done. All you have to do is jot down who you want to send the card to with your message, and bingo! off goes the card. It might be a bit cheesy for some, but there‟s no excuse any more for not letting your people know how much you appreciate them! Make sure you check out all the other free items on this site, such as a free copy of Oliver Swett Marden‟s success book, “Pushing To The Front”, interviews with top leaders, e-zine, and a range of leadership tools. Summary of Free Resources: success e-book tools for leaders, eg business planning toolkit coaching course articles and quotes teambuilding exercises ecards. Site Home Address: http://www.leadership-tools.com Email Address: firstname.lastname@example.org
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Valuing Leadership This is a very useful site. It‟s been put together by Mick Yates and is built around the idea of 4 E‟s of leadership: Envision, Enable, Empower, and Energize. You can watch various slide shows explaining this framework and learn how they apply to 5 leaders of the 20th century, including Gandhi and Pope John XXIII. On top of all this, there are 300 themed articles on leadership, 350 links, 200 magazine features, 400 book references, and 500 quotations. Now that should keep you quiet for a few days! Summary of Free Resources: slide shows leadership self-assessment leadership articles quotations book references. Site Home Address: http://www.leader-values.com Email Address: email@example.com
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Lessons in Lifemanship
A Course in Lifemanship This is an interesting site in which Bryan Bell attempts to explore what the meaning of lifemanship is. Bryan says that Lifemanship is like seamanship. Just as seamanship is defined as the ability to navigate the seas, so lifemanship is about navigating human relationships. It‟s about getting the skills that strengthen our relationships, making them more enjoyable for us and avoiding the self-defeating actions which make life a struggle. The course is split into 7 parts, including: How to improve relationships; how to get a job; how to find potential employees; and how to share success and motivation. It‟s like a compass to sail the seas of life (groan!). Summary of Free Resources: online course. Site Home Address: http://www.bbll.com Email Address: firstname.lastname@example.org
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managetrainlearn. And it‟s hard to argue with that. (By the way. Click. Summary of Free Resources: encyclopaedia of management. Carter McNamara.Manage.com www. Then you move through Icebreakers and Group Matters.managementhelp.org Email Address: jalnes@mapfornonprofits. highly integrated library of management material”. There doesn‟t appear to be anything left out. Volunteers. It‟s an amazing resource. Carter calls the site a “complete. to General Resources and Related Library Links. the work of one man. You start with an introduction and a set of links to outside sites. Site Home Address: http://www.) Let‟s see what happens when you explore one topic. I was astounded then and still am now. a true management help. it has a bias towards non-profit organisations.com Page 55 of 107 Get the MTL Experience! . And of course when you go elsewhere you have other links to explore. to Z. It‟s a real web of information. It covers everything in business from A. Learn! 2010 49. Management Help Free Management Library I first came across this website some years ago when there was little else on management development on the web. say Group Skills. Advertising and Promotion. well V.
Summary of Free Resources: massive collection of management articles glossary of management terms. and employment law sites around the world.com www.com Page 56 of 107 Get the MTL Experience! . Innovation. Site Home Address: http://www.com Email Address: admin@managerwise. business schools. Click. Motivation and so on. there‟s a massive collection of articles in the Knowledge Bank. As a bonus. I selected “Q” and got “Quick Ratio” and “Quality of Work”. For devilment. Learn! 2010 50. Culture. There are also links to universities. To Manage Divine This is nothing short of a management supersite. To Manage Divine”) and hand it out to your delegates on your next training course. such as “Climbing the Mountain on your Terms” and “Feedback is the Breakfast of Champions”.managerwise. Then there‟s an A to Z glossary of management terms.managetrainlearn. Where to begin? Well. Manager Wise To Work is Human. portals. neatly categorised into sections such as Coaching. The one I checked on Motivation has some really well-chosen subjects. you can buy the T-shirt with that slogan on (“To Work Is Human.Manage. management publications.
managetrainlearn. Summary of Free Resources: software downloads prize quiz newsletter articles on management and development. Click. MTL provides a range of online products. Site Home Address: http://www. ManageTrainLearn Free Software Downloads I hope you‟ll forgive this bit of self-indulgence since this is our site. Learn! 2010 51.com www. You can download free evaluation versions of all these products from the site and enjoy them without limit at your leisure. Manuals for Trainers.com Email Address: eric@managetrainlearn. Step-by-Step pocketbook guides. 1-day Course Plans.com Page 57 of 107 Get the MTL Experience! . and a library of free e-books. including E-learning courses. They range from Appraisal and Assertiveness to Teambuilding.managetrainlearn. Time Management and Training Skills. ManageTrainLearn (MTL) focuses on the 20 skills that you need for professional and personal success in the 21st century. To help you and your organisation learn these skills.Manage. Thinking Skills.
Manage. Click.net www. Peace and prosperity be with you! Summary of Free Resources: daily affirmation 3-monthly e-zines online guided meditations.” It‟s a nice way to do some useful self-improvement each day and. the best bit is. Marshall House Your Free Daily Affirmation This site is run by Jeanie Marshall and each month of the year she offers a theme which is then translated into a daily affirmation.com Page 58 of 107 Get the MTL Experience! . Site Home Address: http://www. it‟s free.managetrainlearn. Learn! 2010 52.mhmail. and the affirmation for the day was “I act with purposeful awareness of equanimity and balance. When I looked. For example.com Email Address: mhmail@earthlink. Other resources on this site include Jeanie‟s guided meditation tapes. the theme was Balance. the two available were: A Meditation for Centering which lasted 12 minutes and Your Source of Abundance which lasted 27 minutes. in the week I checked it out.
an optimal state of being in which your right and left brains are working together and you are in a state of total.managetrainlearn. The free part of the programme is a 9-part email course which is the result of Jose Silva‟s 25-year research into how human beings can reach their full potential. Plus. founder of the Mind Power System. If you‟re interested in getting more out of your subconscious mind and reaching a truly relaxed creative state of awareness. This programme shows you how to reach the alpha level of relaxation. You‟ll learn how to reach deep levels of meditation like a Buddhist monk. creative and deep relaxation.com Email Address: support@silvaultramindsystem. Go on. pull creative ideas out of thin air.silvaultramindsystem. open up your mind. you get a free 30-minute mp3 audio programme called “How To Reach The Alpha Level”.Manage.com Page 59 of 107 Get the MTL Experience! . Learn! 2010 53. Site Home Address: http://www. and discover possibilities you never imagined! Summary of Free Resources: mp3 relaxation programme email course. and accelerate your own healing. Mind Power System Free Relaxation Programme This is one of the websites of Jose Silva. Click. this is the site to come to.com www.
mindtools. There is also a members‟ area. and develop yourself on an ongoing basis with the Mind Tools‟ popular e-newsletter.com helps more than 10. called Career Excellence Club.com/ Email Address: info@mindtools.Manage. Site Home Address: http://www.000.managetrainlearn. interviews with experts. for access to all the materials.000 visitors learn the essential skills they need for an excellent career. instantly available Each year. Here you can learn hundreds of essential management skills. Learn! 2010 54. Click. free of charge. Mind Tools Online management and leadership training. Summary of Free Resources: Free skills-builders Over 450 articles 140 articles downloadable as an e-book personal development plan workbook.com Page 60 of 107 Get the MTL Experience! . and a forum. MindTools.com www.
Learn! 2010 55. reading references. lecture notes and assignments. This is how it works.edu www. Let‟s take as an example “Practical Leadership”.ocw. Site Home Address: http://www. the Massachusetts Institute of Technology made newspaper headlines. It‟s up to you how you might use this information. Or you could use the references as the basis for your own self-paced learning. here are the results: MIT Opencourseware.Manage. Now a few years on.edu Email Address: info@ocw. The most relevant to anyone interested in business is the Sloan School of Management with over 100 programmes. Listening to the Customer. What you don‟t get. Click. is the actual lessons. Negotiations and Conflict Resolution. Now you can turn yourself into a MIT graduate! Summary of Free Resources: online courses trainer‟s resources.mit. calendar. What you‟ll get on this course is a syllabus. Other programmes of interest to managers are: Advanced Managerial Communication. obviously. and Communications for Management. You could be a trainer and use the plan as a structure for your own courses. It‟s up to you. both in pdf.mit. Programmes are courses run in any particular semester.com Page 61 of 107 Get the MTL Experience! . MIT OpenCourseware Sloan School of Management When it first announced that it was opening up all its course material free to the world. There are some 34 departments ranging from Aeronautics to Writing Studies.managetrainlearn.
45 minutes and can be played straight from your PC or an mp3 player.com Page 62 of 107 Get the MTL Experience! . the free mp3 I got was Bob Proctor and Jim Rohn talking about Goalsetting. Learn! 2010 56. Considering what you‟d pay to hear either of these two speakers in person.com Email Address: info@mp3motivators. When I did this. Click.Manage. It lasts all of 25. mp3motivators Free mp3 programme This site supplies the top audio programmes from the world‟s best personal development speakers.mp3motivators. Site Home Address: http://www.managetrainlearn. The free gift offered on the site comes when you recommend the site to a friend. that‟s not a bad deal! Summary of Free Resources: motivational mp3s free copy of As A Man Thinketh by James Allen.com www.
and quite a big section on dealing with conflict. the different ways to communicate.com Page 63 of 107 Get the MTL Experience! . Maybe they have something in mind? Summary of Free Resources: leadership course. Although it‟s aimed at school governing bodies.org/sbot/toolkit/PandLDev.org www.html Email Address: itte@nbsa.Manage. National School Board Association Professional and Leadership Development This site contains a useful professional and leadership programme.managetrainlearn. Click.nsba. the lessons have universal appeal to managers and leaders in any organisation. Learn! 2010 57. Site Home Address: http://www. There‟s good stuff on the qualities that make up a leader.
How do you approach your client so as to make your meeting as productive as possible?” You have 5 possible options for each answer. Click. Summary of Free Resources: negotiating skills test. which is quite instructive.sabonline.com www.Manage. Learn! 2010 Negotiation Enterprises 58. Site Home Address: http://www. you get the correct versions and a rationale. The first case is as follows: “A client walks into your office and is exceedingly angry and difficult to talk to. After submitting your answers.managetrainlearn. All the questions are case studies. Empowerment Through Negotiation Here‟s a tricky negotiation skills test called “So You Think You Know How To Negotiate?” There are just 7 questions and you‟re given 5 minutes to complete them.com Page 64 of 107 Get the MTL Experience! .com Email Address: info@sabonline.
com Email Address: editor@negotiatormagazine.Manage.com www. Site Home Address: http://www.negotiatormagazine. And it‟s all the work of one man. The Most Comprehensive Resource On Negotiating Today This is probably the biggest database of negotiating material on the web.managetrainlearn. Cheap at twice the price! Summary of Free Resources: huge database of negotiating material. Learn! 2010 Negotiator Magazine 59. There‟s no fee so it‟s a resource you can wander around at will.com Page 65 of 107 Get the MTL Experience! . John Baker. Two entries are currently topping the list. The first was what John calls the King Solomon Maternal Claims Dispute. The second is the Louisiana Purchase by James Monroe and Robert Livingston in 1803. John has compiled everything to do with negotiations ranging from Crisis Negotiation to Gender Negotiation to Salary Negotiation and Travel Negotiation. in which King Solomon had to choose between two women who claimed to be the mother of a baby boy. It‟s absolutely massive. in which these two men doubled the size of the USA overnight for the price of $15 million. Click. One feature that took my eye was a page on Outstanding Negotiations in which readers are asked to submit their nominations for the best negotiating performance ever carried out.
Manage, Click, Learn! 2010
The Seven Challenges This is Dennis Rivers‟ site which he calls a cooperative communication skills community. He offers a range of free ebooks, articles and exercises to help visitors communicate more creatively, successfully, and compassionately; to encourage dialogue and resolve conflict; and to build a more co-operative life at home and work. There are 5 free e-books: The Seven Challenges written by Dennis himself. It goes into subjects such as Listening; Expressing yourself clearly; and Focusing on learning. Compassionate Listening by Gene Knudsen Hoffman, which explores how to transform conflict Human Becoming, an anthology of works by David Richo on our journey toward becoming whole and human, (look out for his excellent affirmations on overcoming fear) The Geometry of Dialogue, again by Dennis, which uses mandala-like flow charts to map and facilitate human interaction. Summary of Free Resources: communication skills e-books a set of resources on forgiveness, including a bumper sticker. Site Home Address: http://www.newconversations.net Email Address: email@example.com
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The Productivity Reduction Discovery Centre Don‟t tell your boss the subtitle for this site or he/she will seriously think you‟re wasting your time here. However, if you do get caught, then just quote the subtitle on the home page, which says: “Important survey reveals long-term medical importance of active on-the-job stress reduction”. Because that‟s what this site will do for you: reduce your stress and give your fun hormones a real boost. There are tons of great material here: office jokes galore; lists of phobias; games of concentration; world clockwatching; office pranks; timewasters; 2035 headlines (eg “Ozone created by electric cars now killing millions in 7th largest country in the world, California”); brain twisters, and jigsaw puzzles. When a bit jaded, I‟ve often whiled away a half-hour doing a jigsaw puzzle on this site and come back to my duties refreshed. (Really!) Perhaps the first of the 10 Office Commandments on this site is reason enough to play around here from time to time: “Thou shalt have no other life beside work”! Oh, and in case your boss does catch you looking at this site, there‟s a panic button called Yikes It‟s The Boss which will take you to a page on… well find out for yourself! Summary of Free Resources: jokes, games, pranks, puzzles on office working forum poll free office clipart. Site Home Address: http://www.officediversions.com Email Address: firstname.lastname@example.org
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Confessions of an Unashamed Relentless SelfPromoter Patricia Fripp is an award-winning coach and speaker, and by her own admission, an unashamed relentless self-promoter. I don‟t mind that because I like her style and tone and enjoy what she offers. For example, she has a huge list of articles covering the whole raft of management and personal development topics. For example, in Presentation skills, she offers “Put Your Audience in the Opening” (good advice); in Marketing Skills, she offers “Power Pitching”; and in Leadership, she offers “Make Your Presentations Fun”. But there‟s more free stuff on this site. There‟s a whole set of videos taken from Patricia‟s presentations. Try “Life is a series of Sales Situations” for starters. Or how about “The Story Behind Awesome Storytelling”. And what better than “Quantum Leap Performance”? You certainly get your money‟s worth here. After all, it‟s free! Summary of Free Resources: management articles ezines on public speaking and business videos of presentations. Site Home Address: http://www.fripp.com Email Address: email@example.com
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uk www.uk Email Address: enquiries@peoplealchemy. using their search facility or just going where the mood takes you.com Page 69 of 107 Get the MTL Experience! .peoplealchemy. This enables you to access the full version and wander all over the place.co. the portal is offered free to charities. Learn! 2010 63. You need answers. if you‟re a manager who‟s stuck. And their answer is their online (and offline if you want) portal of over 100 topics on management with lots of information on each. Empowerment to Violence and Aggression.managetrainlearn. Oh. Everything I saw was superbly written and presented. who isn‟t?). A nice touch was also that you can bookmark pages and add your own notes. making mistakes.Manage. or under pressure (OK. just because they want to! Summary of Free Resources: Trial of a refreshingly different leadership manual Site Home Address: http://www. overwhelmed. then you don‟t need training. OK.co. and if this wasn‟t enough. People Alchemy Turning People into Gold Dust The guys at People Alchemy claim that. Everything possible is included from 360 Degree Assessments to Diversity. Click. It‟s a great resource and they offer a Free Trial for 15 days.
managetrainlearn. You‟ll find the 3 just mentioned plus other well-known ambiguous illusions such as the Eskimo/Indian chief. and the facing vases/faces. some of the links are now dead). They‟re fun to play with or just to work out for yourself. the rabbit/duck. or quick power learning interludes. Penn State Psychology What Do You See? If you‟ve ever been on a personal development programme. And others mix numbers and letters as in the “Is it 13 or B?” picture.edu/clip/Perception.edu www.com Page 70 of 107 Get the MTL Experience! . This site has a huge number of links to different optical illusion sites (though. Click. And you can use them in a wide range of change programmes as great icebreakers.psu.la.Manage. Others use the Necker cube. Site Home Address: http://psych.htm Email Address: Acp103@psu. Some trainers use the famous “old hag-young queen” image. Summary of Free Resources: optical illusions. Learn! 2010 64. the chances are you‟ve been shown an ambiguous picture showing 2 images which change according to how you look at them. being rather old.
Say goodnight. and end up with Wisdom Words and Worry. Site Home Address: http://www. Learn! 2010 Personal Development 65.Manage. John-Boy! Summary of Free Resources: articles and e-book free My Life Planner software. steer right through Learning and Leaders. then you‟ll love Chuck Gallozzi‟s articles and free e-book “Roadblocks to Happiness” on this site. So we start with Abstinence. neatly arranged in A to Z fashion according to personal development themes. As an example of the folksy nature of these writings.managetrainlearn.com Email Address: stevemoor@personal-development. There are nearly 250 articles to choose from. here‟s the subheading to the article on Wisdom: “Some folks are wise and some otherwise”. Homespun Philosophy If homespun philosophy is your thing (and I have to confess to a certain weakness in this neck of the woods).com Page 71 of 107 Get the MTL Experience! . move on to Change and Complaints.com www.personal-development. Click. Aaah.
Learn! 2010 66. and I also like Philip because the most important stuff on his bio is his dog.com www. Creating Wealth. He does things that bring him joy and contribute value to others.com Page 72 of 107 Get the MTL Experience! . and Making Money. The free goodies include 3 free e-books: Goal-Setting 101. Site Home Address: http://philiphumbert. Oh. Personal Eco-Systems. Kodiak.” Philip shares a lot of his philosophy and ideas on this website of his. Summary of Free Resources: 3 e-books Audio tapes Hundreds of quips and quotes on personal development Newsletter archive.Manage. Click. audio tapes and top 10 lists. I suppose there‟s no better definition of a trainer or coach than when he says: “I love to pass on what I‟ve learned and help others enjoy their own brand of success. He‟s a coach who says he‟s never worked in his life: what he does couldn‟t be described as work in the conventional sense.com Email Address: coach@philiphumbert. Philip Humbert Coaching to Achieve Your Goals and Live Your Dreams Dr Philip Humbert is my kind of guy.managetrainlearn. One of the best features is Philip‟s newsletters and you can get copies for every month back to 2002.
a really neat little positive boost trick that only a computer can deliver. Site Home Address: http://www. Click.com Page 73 of 107 Get the MTL Experience! .managetrainlearn. a free 7 Eternal Laws CD. there really isn‟t any hope for you! Summary of Free Resources: self-improvement e-books positive boost tests and quizzes inspirational slide show from Kahlil Gibran relaxation formula dictionary of self-affirming quotations.positive-club. All free. You can get Napoleon Hill‟s “How to Overcome Failure and Achieve Success”. Learn! 2010 67. there‟s a lovely relaxing slideshow from Kahlil Gibran. Now if none of these don‟t put you on cloud nine. And many more besides. Kahlil Gibran‟s “The Prophet” and Wallace Wattles‟ “The Science of Getting Rich”. In addition. Emile Coue‟s relaxation formula that‟s a must whenever you‟re feeling down.com www. then this site will shower you with great motivational literature.Manage. and a massive dictionary of self-affirming quotations from Abundance through to Youth. Positive Club Free Inspirational Books If you‟re really interested in personal selfimprovement.com Email Address: info@positive-club. including some classic self-improvement books.
conversational style. And lastly. Help For All Your Presentation Needs I‟ve seen quite a few sites that teach presentation skills but this is my favourite.com Page 74 of 107 Get the MTL Experience! . Summary of Free Resources: Slideshows Advice from famous presenters Templates Speeches Sound clips. seasonal.uk Email Address: editor2007@presentationhelper. there‟s some great advice on how to deliver your presentation. and a template builder.co.uk www. first off. a really interesting forum from which you can see some of the presentations people have made such as “The Life of a Potato”. Site Home Address: http://www.presentationhelper. Topics include What to Wear and Dealing with Investors.managetrainlearn. “Ancient Egyptian Mummification”. Learn! 2010 Presentation Helper 68. funerals and retirements. and “The Future of the Pork Sausage Market”. Then there‟s a range of free excellent Powerpoint templates under different headings such as business. There are also quick links to the free Powerpoint viewer and trial version of the real thing. Next. Click. told in an easy-to-read.Manage. you‟ll find a collection of famous speeches and examples of what to say on special occasions such as weddings. Where to begin? Well.co.
The models themselves are displayed graphically with details of their characteristics.Manage. In the top ten of models are favourites like Maslow‟s Hierarchy of Needs.managetrainlearn.com Email Address: customer_service@provenmodels. Learn! 2010 69. It comprises a collection of 64 models which can be accessed be a search of the model name. you can browse the model book. Click.provenmodels. and references. descriptions. or the topic. Summary of Free Resources: Collection of management models Site Home Address: http://www. Theory X and Y. pros and cons.com Page 75 of 107 Get the MTL Experience! . the author name. Alternatively. and Fayol‟s 14 Principles of Management. Proven Models Models on the Cat Walk Although Provenmodels is primarily a resource for researchers and students.com www. it can also be of value to those who want to develop their knowledge of management ideas. You can add your own comments.
managetrainlearn. Click.robinsharma. but as the name of his bestselling book.com www. ranging from Lessons on Leadership from U2 to The Five Forms of Wealth to Ambidextrous Leadership and Be A Renaissance Person. Robin Sharma The Monk Who Sold His Ferrari I don‟t believe that Robin Sharma is for one second the monk who sold his Ferrari. Summary of Free Resources: free podcasts video segment on “The 8 Things that Billionaires Do” video excerpt on “Lead Without a Title” “Extraordinary Leadership” audio programme (60 minutes). The chief free resource on this site is a collection of audio podcasts. You can‟t help getting infected by Sharma‟s enthusiasm and success aura.com Email Address: al@robinsharma. Robin Sharma is the ex-lawyer turned motivational speaker who has created a brand out of himself and uses this to promote a wide range of business and personal development material. Learn! 2010 70. In all there are nearly 40 broadcasts in the archive.com Page 76 of 107 Get the MTL Experience! . Everything he touches seems to turn to gold.Manage. These will really motivate you as you walk or drive along. Site Home Address: http://www. that‟s the person I‟ll always think he is.
This site will show you Roger in action both on audio and video. “Flinching”. Plus.com Email Address: firstname.lastname@example.org. including: “Ask For More”. Site Home Address: http://www. Click.rdawson.Manage. He‟s practical.com www. and “Money is not as important as you think”. you‟ll also get a set of 23 articles on power negotiating. Summary of Free Resources: audio and video excerpts articles on negotiating.com Page 77 of 107 Get the MTL Experience! . and tells a very good story. Learn! 2010 71. entertaining. Roger Dawson You’ll Never Make Money Faster than When You’re Negotiating Roger Dawson was one of the first speakers I ever heard on the subject of Negotiating Skills.
com Email Address: ron@ronkaufman. Click.com www. There are audio presentations with intriguing titles such as “How to make a wrong customer feel right”.com Page 78 of 107 Get the MTL Experience! . There are great videos which will show you why Ron is such a draw when presenting. There are 2 really creative Powerpoint slideshows called Service With a Smile and Up the Loyalty Ladder which you can download. He has two websites: his own at ronkaufman and his customer service college at Up Your Service. Summary of Free Resources: Videos and audios on customer service Slideshows Articles and tips Site Home Address: http://www. Both sites will give you access to some of Ron‟s excellent free material. And. Learn! 2010 Ron Kaufman 72. as if this wasn‟t enough.managetrainlearn. a free Customer Service Training Library. He has reached more than 3 million people with his high-energy and high-content presentations.ronkaufman.Manage. Uplifting the Power of Service Worldwide Ron Kaufman must surely be the most dynamic advocate of customer service in the world.
co.com Page 79 of 107 Get the MTL Experience! .Manage.uk Email Address: info@saladltd. They‟ll enhance your communications and make you a stronger influencer. Click.managetrainlearn. Signing up to Jamie‟s tips means you get a whole host of NLP-related resources free.saladltd. and “Power chunking”. Site Home Address: http://www.uk www. It‟s run by Jamie Smart who is the author of most of the articles in the tips archive. “Wave goodbye to hesitation”. Summary of Free Resources: articles on NLP free NLP videos hypnotic language course irresistible influence language course and ebook free 1 year hypnosis course and ebook. here are some titles: “Put some fizz in your physiology” (about the state of your body and the state of your mind).co. There are over 80 articles here and they are really one of the best introductions I‟ve come across to NLP. Learn! 2010 73. Salad Ltd Do What You Love Salad is a UK training company specialising in Neuro-Linguistic Programming (NLP). To get a feel for some of the tips.
co. Because they are also promoting their own offline courses. These range from PRINCE2 to Six Sigma. They care about effective training and that means listening to their clients and course participants.Manage.managetrainlearn. Summary of Free Resources: Free courses from their website Free monthly competition. they offer 13 courses that can be accessed from their website pages. Click. they also run a monthly prize competition with the winners receiving a free course.co.uk/ Email Address: contact@siliconbeachtraining. To start off.uk www. is the range and depth of free resources on their site. you can follow up on tags (to see related items). Site Home Address: http://www. and Social Media. Photoshop. Silicon Beach Training Training that Makes a Difference Silicon Beach Training are a Brighton (UK)-based company that provide both online and offline training. share the topic on your social sites. Learn! 2010 74. On each of the topics in their courses.com Page 80 of 107 Get the MTL Experience! . as well as more familiar management courses. or submit a comment of your own. though. What makes them really outstanding.siliconbeachtraining.
is the wealth of free material on offer. These range from energisers and icebreakers to exercises and teambuilders.com Page 81 of 107 Get the MTL Experience! . all of which can be customised to suit your own particular training needs. games. exercises.aspx Email Address: email@example.com. A great giveaway for training and learning.Manage. workbooks.com www. slides. These include trainer‟s notes. You get all the instructions along with the item which are usually well-illustrated.com/Home/tabid/229/Default.skillsconverged. Skills Converged Training Material on Productivity. Soft Skills and Personal Development Skills Converged is a great little training shop which provides offthe-shelf content for trainers. Click. however. What makes this more than a training shop. and role plays Icebreakers Quiz Teambuilding games Free download pack with guidelines and useful materials for running courses. Summary of Free Resources: Free training resources on exercises. Site Home Address: http://www. Learn! 2010 75.
Therapies cover 13 remedies from Yoga to Colour Therapy to Shiatsu. Send me to the relaxation couch now.co. Stressbusting Wellbeing Solutions for Your Workplace This site has got everything you need to relieve you of stress.uk Email Address: firstname.lastname@example.org. Site Home Address: http://www. Summary of Free Resources: Articles.uk www.com Page 82 of 107 Get the MTL Experience! . meditation.Manage. or via the type of remedy eg a link to another area or product. Learn! 2010 76.stressbusting. I liked in particular the idea of “Firebreaks” around your busy day. advice and tests on stress busting. Then there is the Stressbusting channel with a variety of short programmes on relaxation. And the Directory offers a good set of links to more specialised areas.managetrainlearn. Click. and stretching. from Dr Roger Henderson. The one irresistible feature is the Stress Test which will let you know how vulnerable to stress you are. There are really interesting articles. You can hunt for stressbusting ideas either via 12 zones like Workplace Stress and Money and Debt.
quotes. Plus a demo of a Life Organizer that plans your personal success. The focus on this entire site is success.bz/ Email Address: info@success. software and videos. And email tips. there‟s a great selection of e-cards that you can send to your contacts too. and powerwords.managetrainlearn. Success guaranteed.bz www. in fact. developer Robert Stuberg‟s mission can be summed up in this simple statement:”our goal is to help you experience more success!” You‟ll find products from the well-established success authors here such as Jim Rohn and Wayne Dyer. coaching courses. Plus audio programmes. these are pretty amazing. (and who doesn‟t have some kind of desire for their own success?). Then there‟s an amazing article directory. I think. Site Home Address: http://www. Oh.bz Your Path to Success If success is important to you in life. But what about the free resources? Well. For a start you can download a free CD and MP3 of “The Secret”.Manage. Success. quotes. Click.success. Learn! 2010 77. to which you can add your own items. Massive personal success article directory Free tour and demo of “Life Organizer” E-cards to send to your contacts. Summary of Free Resources: Free CD and MP3 on Robert Stuberg‟s “The Secret” Free coaching session Free newsletters. then this is the place for you. and I forgot.com Page 83 of 107 Get the MTL Experience! .
Health and Fitness. newsletters. adding an article (50). you can develop your own member pages and connect to others through chat. Self Growth The Online Self-improvement Encyclopaedia Selfgrowth is reputedly one of the largest self-improvement sites on the Internet. Learn! 2010 78.selfgrowth. or simply daily logging in (5).managetrainlearn. Click. Summary of Free Resources: A choice of 13 free newsletters Links to online IQ and EQ tests Huge directory to specialist sites dealing with self growth Access to experts.com Page 84 of 107 Get the MTL Experience! . As a reward for gathering points. and discussion boards. and products. The site has 6 areas: Success Skills. members can earn user points for all their activity on the site. Mental Health. you can be featured on the site and offered prizes. Spirituality. blogs. Money and Careers.com www. a community. Love and Relationships. instant messaging. Once you‟ve registered.com Email Address: webmaster@selfgrowth. Site Home Address: http://www. including adding an expert page (100 points). You can access experts in each of these areas. sets of articles. It is a resource. and Lifestyle.Manage. It‟s a very well-managed resource and the links alone will set you on a personal development adventure that may take you anywhere. As an encouragement to participate. events. and a place to learn.
For a start. Achieving Stretch. probably because the company is located in Utah. Fostering Innovation. The assessment now allows you to devise an Action Plan. and Maintaining Balance. Great fun and highly innovative. though. And then it uses a mountain background.Manage. is the link to the Making a Difference workshop. I scored highest on Gaining Autonomy which for me was spot-on.com Page 85 of 107 Get the MTL Experience! . Summary of Free Resources: Demo of Making a Difference workshop Site Home Address: http://www. Leading Others. This is a series of 28 questions about your career objectives and values.targetedlearning. The great thing about the site. Serving Others. Click. Targeted Learning Engaging the Collective Genius of People This is a neat little site. Learn! 2010 79.com www. you get the results which score your responses according to one of the following: Gaining Autonomy. Once you‟ve completed the whole set of questions. Ensuring Security. Here you can sign up and then take a Career Driver‟s Assessment which is a small portion of Lesson Two of the workshop. Being the Expert. it has a landscape website not a down-the-page portrait one.com/e-learning Email Address: email@example.com.
You can take them on your IQ. As an example.com Page 86 of 107 Get the MTL Experience! . on teamwork. on time management. Testing. on your career choices. and on your personality.testcafe. Learn! 2010 80.Manage.managetrainlearn.com Email Address: info@testcafe. there‟s a free Brain test that has 32 questions and will take you 12 minutes to complete. on assertiveness. Summary of Free Resources: tests and self-assessments. testing. Site Home Address: http://www. Other free tests include… How Smart Are You? How Smart Are Your Emotions? Are You Left-Brained or Right-Brained? Teamwork Are You A Leader? Are You Organised? Are You Self-Confident? Half-Full or Half-Empty? Are You Assertive? Enneagram Test What Color Is Your Aura? What Kind of Person Are You? OK. Click.com www. Test Café Brain Tests This is one of the best sites around for taking tests.
The Change Agent Are You A Change Agent or A Change Victim? Patti Hathaway is a consultant who specialises in helping organisations manage change. Click. That‟s not all. Learn! 2010 81.com Page 87 of 107 Get the MTL Experience! . Summary of Free Resources: articles on change management.com Email Address: patti@thechangeagent. detect change.com www.thechangeagent. Let Go”.Manage. ranging from “Change Is A Many–Splintered Thing” to “When You‟re At the End of Your Rope. or. about Patti and her work. You can also listen to Patti talking about some of her work assignments and you can download one of the best pdf brochures I‟ve ever seen. in her words. That‟s why she calls herself “the change agent” (get it?) This site is a showcase for her very interesting articles on change. It‟s in the form of a spy file.managetrainlearn. Site Home Address: http://www.
managetrainlearn.Manage.0 tools with members writing their own leadership diaries. messaging each other. blogs. Disney Leadership. uploading their own video clips. and one I particularly like.theleadershiphub. The Leadership Hub The World’s Online Leadership Community The Leadership Hub is claimed to be the world‟s first online collaborative leadership development community. Learn! 2010 82. emailing within the platform. videos. This means that leadership experts and practitioners from all over the world can collaborate with each other.com/ Email Address: info@theleadershiphub. Move over Mickey! Summary of Free Resources: 60-second leadership book extracts Blogs. Click. The site is based on Web 2. documents and other useful tools to share with the rest of the community. Be Entertained. Be Inspired.com www. documents on leadership Site Home Address: http://www. which aims to inspire people with Walt Disney‟s leadership style and show them how to be a “connoisseur of talent”. Some of the groups on the site include: Professional Voice.com Page 88 of 107 Get the MTL Experience! . Think MySpace or Facebook for Leaders and you‟re in the right kind of territory – a leadership collaboration and development site that uses social networking principles and tools.
com/improvement/a_encyclopedia. Hats off to David for another amazing encyclopaedic resource.com Page 89 of 107 Get the MTL Experience! . ranging from original Japanese terminology to Six Sigma frameworks. creatingminds.syque. Click. This one is “a long list of around 400 items. Site Home Address: http://www. if this is your sort of thing. end up with “Z-Chart” and “Zenbara”.” So. you can start with the “A-O Diagram” and journey through “Bell Curve”. a companion to changingminds. Summary of Free Resources: articles on quality and improvement. Learn! 2010 The Improvement Encyclopedia 83.com www. Brief Descriptions of Quality Terms and Tools Here is another one of learning junkie David Straker‟s sites.Manage. each with a page containing descriptions of tools and terms about improvement and quality.htm Email Address: contactus@syque. “Chumbo Chart”.managetrainlearn. and “Fault Tree Analysis” and. and qualitytools (which you‟ll find elsewhere in this book).
direct.Manage. They range from “My First Trophy”. Learn! 2010 The Logic of Success 84.thelogicofsuccess. Victor is an American motivational speaker who is very entertaining.com Page 90 of 107 Get the MTL Experience! . newsletter. and instructive.managetrainlearn. conversational.) What makes the site worth a visit is the special collection of articles on success. through “The Winning Mindset of a True Leader”. a bitter-sweet story of how nobody sees you when you really succeed. which is summed up as: “never try to win”. Read and be entertained! Summary of Free Resources: video excerpts articles. Click.com www. There are 62 of them and they‟re all written the way Victor speaks: highly personal. and free e-book on success.com Email Address: victor@thelogicofsuccess. and ends with “The 10 Steps to Overcoming Public Enemy No 1: Fear”. (You can see him in action on this site in 4 video excerpts. Motivation with Intelligent Content This is Victor Gonzalez‟s site. Site Home Address: http://www.
de www. HR.themanager. Then there are links to Publications. Summary of Free Resources: glossary of management terms articles galore on management. Learn! 2010 85. Which makes this section alone a great research tool.Manage. Click. In fact.managetrainlearn.com Page 91 of 107 Get the MTL Experience! . Warning: only attempt if you‟ve got an hour or two to spare as you‟ll almost certainly get absorbed in its fascinating meanderings. and other categories that will shoot you off to even more resources elsewhere on the Net. For a start. The Manager The Knowledge Intermediary “The Manager” is a massive resource focusing on management issues. Site Home Address: http://www. Marketing. it has a wonderful glossary. if you ever need to look something up about management. a Knowledgebase. and a Daily Knowledge Special.org Email Address: info@reckliesmp. this is as good a place to start as you‟ll find. sending you off in all sorts of explorations. There are Finance.
Manage.com www.com Page 92 of 107 Get the MTL Experience! .managetrainlearn. Hint: prison wins out! Summary of Free Resources: workplace question and answer amusing things that managers say. In addition. Dear Doc… This is an off-beat work-related website run by William Gorden. Lists to Hang Up at work. Here you‟ll find answers to questions that really bother people at work. and Tina Rowe. Dan West.com/ Email Address: danvwest@msn. Learn! 2010 The Workplace Doctors 86. The main part of the site is a Question and Answer section in the style of an Agony Aunt column which responds to all sorts of workplace issues. such as “Help! I Can‟t Spel”.workplacedoctors. and a comparison between work and prison. there‟s a very amusing section that includes: some of the crazy things managers say. Click. in “Management Without Logic”. “How Can I Combat Tardiness?” and “I Work With A Jerk!”. Site Home Address: http://www.
Just go and play! Summary of Free Resources: games. Thiagi Improving Performance Playfully This is the site of Sivasailam Thiagarajan (or Thiagi. TV game shows. Project Life Cycle.managetrainlearn. Click. quizzes.com Email Address: thiagi@thiagi. to name just a few.thiagi. And there‟s a lot of free fun training on the site.com Page 93 of 107 Get the MTL Experience! . trivia puzzles email games. puzzles and guides training resources. eg on facilitator characteristics. for short).Manage. including… 104 training games from “$20” to “Zoom” 36 interactive lecture styles webshell games like Hangman. Thiagi was born in Madras (now Chennai) and became an instructional leader devoted to making learning fun. and e-learning. and Tic Tac (Noughts and Crosses) “About the World” a glossary of 66 strategies for improving performance interactive puzzles. Site Home Address: http://www. Learn! 2010 87.com www.
both outstanding writers. Click. there is a Resources section linking to a big database of other sites and companies. Finally. These include a Guru Watch which follows the latest work on over 70 of the world‟s top management gurus. consultants and thinkers in their own right. Unusual and original features of the site are various newsfeeds on management topics. Learn! 2010 Thinking Managers 88. much of it available in the Letter to Thinking Managers newsletter which is free for the first two months. As you would expect from two such luminaries.com Email Address: info@thinkingmanagers. there is a wealth of material on this site.managetrainlearn. and an update on the world‟s top companies. Expand Your Thoughts The two Thinking Managers who edit this site are Robert Heller and Edward de Bono.com www.thinkingmangers. Management Today and de Bono is one of the world‟s leading authorities on creative thinking. Heller is the founder of the magazine. There is also a huge library of management material. a Media Watch which summarises the headlines of the world‟s top business publications. Site Home Address: http://www.com Page 94 of 107 Get the MTL Experience! .Manage. Summary of Free Resources: Management library Blog watch Media watch Links library.
inspire you and wow you with a host of free articles. stories. are you tickled by life? Tickledbylife.Manage. puzzles. jokes. The objective of this site is to enable you to live your life creatively and joyfully in your own way so that you can experience goose bumps of success in all areas of your life.com Page 95 of 107 Get the MTL Experience! .com will surprise you.php/ Email Address: info@tickledbylife. comments and much more. Click. provoke you. wish I‟d had an intro like that! Summary of Free Resources: Terrific collection of “Tickles” (thought-provoking articles) Poll of the week. Tickled By Life Productivity and Life Enhancement Does life excite you? Are you blown away by the newness of every moment? Do you tap your creativity to the full? Are you passionate about your goals? Does playfulness come naturally to you? In short. interviews.managetrainlearn. Learn! 2010 89. Cor.com www. anecdotes. games. Site Home Address: http://tickledbylife.com/index. discussions.
Site Home Address: http://www.htm Email Address: orders@antion. fun and memorable programs”.managetrainlearn. try it.com Page 96 of 107 Get the MTL Experience! . 336 pages long. Tom Antion is a business speaker who also runs a range of seminars on other topics.antion. Tom Antion Wake ‘Em Up Business Presentations. Oh. It‟s huge. Learn! 2010 90. It‟s printable online reading but if you want to buy the book you can. and don‟t you think that book cover is kinda snazzy? Summary of Free Resources: ebook on presentations free articles on presentations. Tom‟s title for the e-book is: “Wake „Em Up!” and the subtitle is “Your A to Y Guide (No ZZZZZs Allowed) to more interesting.com www. On his site you‟ll find a great free ebook on how to keep your audience awake and captivated by your business presentations.com/products/freebook. Click. and has some very interesting ideas and techniques.Manage. If you want to inject more pizzazz into your presentations.
slides and pdfs on Peters‟ thoughts. There are heaps of stuff here. Tom implores us to use these resources.Manage. Click.com Page 97 of 107 Get the MTL Experience! . Brazil.com Email Address: info@tompeters. I dreamed of attending one of Peters‟ seminars – a mix of Deming and Robbins. he shakes up enterprises to re-think what they do. Tom Peters. or dozens more. You can discover what the great man thinks about interviewing excellence. or transformational change.com www. Have your way with them. But now of course the cost doesn‟t come into it. Learn! 2010 91. Spread them around. Site Home Address: http://www. Years ago. “Take them.tompeters. I can get the next best thing to attending one of his seminars: all the powerpoint slides for free. when I was just a humble HR manager. Tom Peters When Exactly Will You Go For Wow? This is the site of the guru‟s guru. Spain. Send them to friends. or innovation. Please!” As if he had to ask! Summary of Free Resources: powerpoint slides of Tom Peters‟ seminars master and special slides newsletter and daily quote pdf files covering thoughts and tips. the Middle East. I used to think. Romania.managetrainlearn. from seminars in the States. For here on Peters‟ site. The thing that stopped me going then was that Peters‟ seminars were invariably sold out and I could never make out a good enough business case to justify the cost. Peters is a legend in his own lifetime. or the nub of leadership. and more. He is far more than a motivational speaker. Plus. Use them.
Click. Communication. Learn! 2010 92. leaders and anyone involved in the development of others could access a set of simple to use trainers notes that are highly interactive. such as “Aeroplanes” and “Ha Ha” Exit interview questionnaire Meeting planner Powerpoint games Quizzes and fun Teambuilding games Training Models Training documents Icebreaker. Metaphors. They also provide consultancy and bespoke services. Trainerbubble provides a huge list of free samples that are ideal for anyone running courses. Summary of Free Resources: Samples of training materials.com Page 98 of 107 Get the MTL Experience! . As well as this service. Customer Care. Lateral thinkers.trainerbubble.aspx Email Address: customercare@trainerbubble. you qualify for a free training pack. including Business Development.com www. simple to follow and easy to access. Plus. The site and company is the creation of Andrew Wood whose aim was to develop a website where trainers. whilst remaining affordable. and Health and Safety. Trainerbubble Affordable Training Solutions Trainerbubble sells a range of products for trainers.Manage. Site Home Address: http://www.managetrainlearn.com/default. seminars and workshops. eg “Leading Effective Teams” and “The Art of Negotiation” Free energisers. A great training resource. if you are a UK charity.
trans4mind. and assertive/unassertive preferences.com www.Manage. Learn! 2010 93. For starters. And that just scratches the surface. you can also download a 107-page pdf book called “The Whole Person Handbook” which uses a questionnaire to lead you through your key development issues. And. stable/unstable. and Nutrition. there are 3 more free courses on Communications. Site Home Address: http://www. if that‟s not enough. Phew! Summary of Free Resources: E-book courses on self-development free coaching free copy of “Transforming the Mind” free copy of “The Whole Person Handbook”.managetrainlearn. Click.com Page 99 of 107 Get the MTL Experience! . there‟s a 30-lesson course called “The Positive Approach” which is intended to help you become clearer about your own identity. Then you can download a 242-page pdf book called “Transforming the Mind” and take a range of personality tests covering extroversion/introversion. Plus.com Email Address: info@trans4mind. Trans4Mind Tools for Transformation This link will take you to a wealth of free goodies from Peter Shepherd‟s Trans4mind website. Heart Intelligence. what you want in life and how to consciously transform your life for the better.
com Page 100 of 107 Get the MTL Experience! .Manage.net www. You get what‟s on offer thrown straight in your face. I could jump from “Game Theory” to “Six Thinking Hats” to “Emotional Intelligence” to Covey‟s “Seven Habits” theory. it‟s an amazing management portal linking to over 250 management methods and theories in areas like: strategy and value creation. Value-Based Management Management Methods There‟s no room for pretty designs or graphics on this site. it's all completely free! Summary of Free Resources: portal for management articles and ideas free magazines hall of fame. Site Home Address: http://www. Nearly every concept on management must be here. change and culture. and most importantly. valuation and decision making. Learn! 2010 94.. It‟s like an internet inside an internet. and leadership and management..valuebasedmanagement. Click. In fact. In just a few minutes. communication and marketing.managetrainlearn. organization.net Email Address: info@valuebasedmanagement.
com Page 101 of 107 Get the MTL Experience! . tell you. which are the 4 main learning styles (though check out Accelerated Learning who expand this to 8 multiple intelligence learning styles).Manage. Click.com Email Address: flemingn@ihug. Discover Your Learning Style VARK stands for Visual. This site from New Zealander. Neil Fleming. Read/Write.co. Here‟s one of the situations: “You have a problem with your knee.vark-learn. Learn! 2010 Vark Learning Styles 95. Aural.managetrainlearn. you‟ll get a page that explains your learning style. or explain on a diagram?” Once you‟ve answered all the case studies. and Kinaesthetic. Site Home Address: http://www.nz www. How would you like the doctor to explain what‟s wrong? Would you prefer him to show you on a model. Summary of Free Resources: learning style questionnaire helpsheets on the styles books and software. has a questionnaire of 13 typical learning situations that will tell you what your preferred learning style is.
activities and exercises. I‟d award James Neil the Nobel Prize for Experiential Learning! Summary of Free Resources: 13 categories of group games massive store for all things training trainer‟s resources. or the local scout troop.com/games Email Address: james@wilderdom. And trust activities such as Sherpa Walk and Human Ladder.wilderdom. and Nuclear Holocaust. Survival On The Moon. any of which could easily account for half a day‟s training.com Page 102 of 107 Get the MTL Experience! . you could even try out some indigenous games such as the String games of the Navajo and traditional Hopi games.managetrainlearn. If you really want to push the boat out. corporate managers.Manage. Then there are some of my favourite icebreakers such as Cheeky Cheeky and Zoom. Click. or adapted. Learn! 2010 96. whether you‟re working with colleges. this is a treasure trove of training and if there were such a thing.com www. Site Home Address: http://www. They can be used. I could happily spend hours on this site. For me. there are all the classic teambuilding games such as Lost At Sea. Wilderdom Gear for Adventurous Learning This wonderful site is James Neil‟s collection of classic and novel group games. For example. for any experiential learning course.
topic channels. Workforce Online Educating You About Your Workforce This is a huge resource and it‟s hard to know where to begin. newsletter.com Email Address: tjohnson@workforceonline. a Dear Workforce agony aunt. Registration gives you access to the full site and it‟s free so there‟s no need to miss out on anything. and cartoons. a forum. For a start you can get a free copy of the Workforce magazine which covers current issues of interest to HR and general management.Manage. Summary of Free Resources: magazine articles news poll cartoons hot list of HR providers and vendors free sample issue of “Workforce Benefits” forum. When I last looked. Then there are all sorts of additional free features.com www. Learn! 2010 97. Site Home Address: http://www. there were articles.workforceonline.managetrainlearn. a news poll. Click.com Page 103 of 107 Get the MTL Experience! .
then Work Worries is the place to visit. then so has someone else who now has an answer.com Email Address: firstname.lastname@example.org Page 104 of 107 Get the MTL Experience! . Site Home Address: http://www. and Office Politics.workworries. The original feature that I like about this website is the Vault. Click. Bullying. Work Worries Help With People Problems At Work If you have problems at work and need help to sort them out.com www.Manage. It‟s based on the idea that all workplace problems are caused by people and that. There are over 1200 articles and resources to choose from with headings like Bad Bosses. Summary of Free Resources: links to articles and resources discussion forum personal vault to collect and store your resources. Learn! 2010 98. There‟s also a discussion forum where you can let off steam. This isn‟t a place where you can drop difficult employees and let them rot but a place to deposit all the articles you like and come back to in your own time. if you‟ve had a problem.
an office based in Vietnam. It‟s a true management library. Click.managetrainlearn. Recruitment.Manage. Policy and Procedures. English Brainstormers. It is run by Karen Davies and Gary Malcolm with.xageconsulting. HR Planning. Here you‟ll find a huge list of books under different categories such as HRM. Training and Development.com www.com Page 105 of 107 Get the MTL Experience! . Learn! 2010 99. Performance Management. A large number of the books are MBA notes. Don‟t Guess Your Way to Success. Titles include: The Definitive Book of Body Language. unusually. Assessment Centres. and Teambuilding. and The Psychologist‟s Book of Personality Tests. Xage Consultancy Your Very Own Online Management Consultancy Xage is a new site for me.com/ Email Address: Karen@xageconsulting. Summary of Free Resources: large collection of e-books Site Home Address: http://www. It is an international Human Resource Management Consultancy that helps organisations meet their HR challenges by developing and implementing actionable solutions. Leadership and Management. Job Analysis. The free downloadable library on the site is the real draw.
. and all you‟ve got going for you is you. his forum is called Ask Zig!!.com Page 106 of 107 Get the MTL Experience! . much like many of the others in this book. For example. Fleas and Pump Handles” when you sign up for the newsletter.com Email Address: info@zigziglar. and every day there is a new Zig Quote of the Day.managetrainlearn. But if you want to find out how to turn yourself into a distinctive brand. A bit like Zigzagging all the way to success! Summary of Free Resources: newsletter self-talk card performance planner free download of Zig‟s “Biscuits. Zig Ziglar is a motivational speaker and trainer.Manage. then you can‟t do much better than copy Zig. What sets him apart from the rest is that he knows how to stand out. his short training courses are called Ziggets. Learn! 2010 100. including a self-talk card and a performance planner. You don‟t easily forget the name or the clever way in which he uses the name as a brand.com www. There are a few great free offerings to be found as well. Zig Ziglar It’s About Being Better The reason I included Zig Ziglar‟s website in this book isn‟t because I liked the idea of an entry under “Z” but because I liked the idea of how one man can turn himself into a brand.zigziglar. Site Home Address: http://www. Click.
For more digital publications on management and personal development. visit our website at http://www.com Page 107 of 107 Get the MTL Experience! . Here you can learn about the 20 skills you’ll need for success in the 21st Century. enter our prize quiz.Manage. subscribe to our weekly newsletter. Learn! 2010 Thank you for reading and using this book.managetrainlearn. get instant downloads of FREE products. This is learning like you always dreamed it could be. Click. get your surprise bonus gift. For a very special learning experience.com www. and much more. visit http:/ww.com.managetrainlearn.managetrainlearn.
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