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CRA Notice of Job Opportunity

http://www.cra-arc.gc.ca/apps/careers/external/english/2011-1224-PRA-...

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CRA Notice of Job Opportunity


Selection Process Number: 2011-1224-PRA-0001-0412 Advertisement Number: 00010412

SP-03, Various Clerical Positions, Various Divisions, Calgary Tax Services Office, Calgary, Alberta, English Lateral move / Permanent / Acting / Term / Anticipatory

Salary range:
$ 44,693 to $ 49,335 annually

Who can apply:


Persons currently working or residing in Calgary, Alberta and surrounding areas within a 60 km radius. Preference will be given to Canadian citizens or permanent residents/landed immigrants.

Final date for receipt of applications:


November 09, 2011 11:30 PM Eastern Time

General Information
The closing date specified on this Notice of Job Opportunity is subject to change, either to extend the notice period where insufficient candidates apply, or to shorten the notice period where an overabundance of candidates apply. You are encouraged to submit your application as soon as possible. Preference may be given to the first 100 applications meeting the prerequisite requirements; additional applications may be considered as needed. If you are considered further, you will be notified in writing of the date, time and location of your testing session. HOW TO APPLY ONLY ON-LINE applications received by the closing date will be accepted. A successfully transmitted application will immediately generate a confirmation number that you should retain for your records. The number is in the following format: (selection process number)-(dd/mm/yyyy)-(time)-(first four letters of family name). For candidates who do not have Internet access, a toll-free general enquiries/reader service telephone line is available. The toll-free numbers are: 1-800-571-7150 (bilingual service), and 1-800-465-7735 (TTY

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11/30/2011 2:38 PM

CRA Notice of Job Opportunity

http://www.cra-arc.gc.ca/apps/careers/external/english/2011-1224-PRA-...

service). The Canada Revenue Agency (CRA) would like to thank all applicants for their interest; however, only those selected for further consideration will be contacted. ONLY APPLICANTS WHO CLEARLY DEMONSTRATE ON THEIR APPLICATION THAT THEY MEET THE PRE-REQUISITE REQUIREMENTS (AREA OF SELECTION, EDUCATION & EXPERIENCE) FOR THIS POSITION WILL BE CONSIDERED FOR ASSESSMENT. The Canada Revenue Agency (CRA) is committed to employment equity and continues to strive for a representative workforce. Employment equity is an essential component of the CRA's human resources management practices and an integral part of the way we do business. For more information about Employment Equity in the CRA and the four designated Employment Equity groups, please visit the following link: http://www.cra-arc.gc.ca/crrs/wrkng/qty-eng.html. Please indicate on your application if you require accommodation at any stage of the assessment process. Appropriate measures will be taken in order to facilitate your full participation. All communication methods, including email, are at some risk to access by unauthorized parties. However, the security risk when using email is slight, and it is an efficient way to communicate (low cost and high speed). For this selection process, we may find that email is the most efficient way to communicate with you. Candidates who apply to selection processes should include an email address that accepts email from unknown users (some email systems block these types of email). If special circumstances (vacation, sickness, etc.) prevent you from having access to your email system OR if you do not have access to an email system, it is your responsibility to inform us. Furthermore, if you DO NOT wish to receive correspondence by email it is your responsibility to inform us. In this case, there will be a delay from the time we issue the letters until you receive them. The pool established as a result of this selection process may be used to staff various clerical positions within the Calgary Tax Services Office. Candidates who are found qualified will be considered for positions as they become available. Any expenses incurred in connection with this selection process (travel for testing, relocation, etc.) will be the responsibility of the candidate.

Job Description and Duties


Performs general clerical functions to meet operational requirements, such as: entering and retrieving data from various information systems assisting with organization of meetings and workshops assisting in the maintenance of security in the work place attending meetings and recording minutes typing updating information on the intranet photocopying filing monitoring and ordering supplies making travel arrangements assisting other employees as required within the Division

Experience

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CRA Notice of Job Opportunity

http://www.cra-arc.gc.ca/apps/careers/external/english/2011-1224-PRA-...

Recent* experience performing general clerical duties in an office environment. This may include performing some or all of the following duties: Managing and maintaining electronic and physical records Processing mail Stocking forms and supplies Preparing reports/letters/forms Liaison with internal and external clients *Recent experience is defined as the degree of experience that would normally be acquired working in a general clerical position, servicing various types of clients during a cumulative period of approximately six (6) months in the last three (3) years. AND Experience using Microsoft Office (Word, Excel, Outlook) or similar software.

Education
A secondary school diploma; or CRA-approved alternatives. CRA-approved alternatives to a secondary school diploma: a satisfactory score on a CRA-approved test; or an acceptable combination of education, training and/or experience. Proof of education will be requested at a later date. Failure to provide proof of education will result in disqualification from further consideration. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. For more information, please consult the Canadian Centre for International Credentials at: www.cicic.ca

Other Prerequisites
Language: English

Conditions of Employment
Ability to lift 5 kg (required for some clerical positions) Reliability/Security: Reliability Status Security Clearance At the testing session, you will be required to complete Personnel Screening forms so that a reliability check can be conducted. You will be required to bring the original and photocopies of the documents listed below to the test session. Photocopying services will not be provided. Two of the following documents are required: Valid Canadian passport Other passports with a Citizenship Certificate or Immigrant VISA and Record of Landing document Birth Certificate Baptismal Certificate Valid Canadian drivers license WITH a laminate photograph

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CRA Notice of Job Opportunity

http://www.cra-arc.gc.ca/apps/careers/external/english/2011-1224-PRA-...

NOTE: If your country of birth is outside of Canada, you MUST provide your Immigration Papers AND either a Record of Landing documentation or Canadian Citizenship Card. In addition to the above, you will be required to provide complete addresses for the places you resided in the last FIVE YEARS (from October 2006 to present), including the year(s) and month(s) for each residence. NOTE: If you were residing outside of Canada in the last five years, you may experience a delay in obtaining a security clearance.

For a list of prerequisites, assessment standards, conditions of employment and placement criteria, please see Statement of staffing requirements.

Closed Important Notice Date posted: 2011-10-31

CRA Statement of Staffing Requirements


Selection Process Number: 2011-1224-PRA-0001-0412 Advertisement Number: 00010412

SP-03, Various Clerical Positions, Various Divisions, Calgary Tax Services Office, Calgary, Alberta, English Lateral move / Permanent / Acting / Term / Anticipatory

Prerequisites Education
A secondary school diploma; or CRA-approved alternatives. CRA-approved alternatives to a secondary school diploma: a satisfactory score on a CRA-approved test; or an acceptable combination of education, training and/or experience. Proof of education will be requested at a later date. Failure to provide proof of education will result in disqualification from further consideration. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. For more information, please consult the Canadian Centre for International Credentials at: www.cicic.ca

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11/30/2011 2:38 PM

CRA Notice of Job Opportunity

http://www.cra-arc.gc.ca/apps/careers/external/english/2011-1224-PRA-...

Experience
Recent* experience performing general clerical duties in an office environment. This may include performing some or all of the following duties: Managing and maintaining electronic and physical records Processing mail Stocking forms and supplies Preparing reports/letters/forms Liaison with internal and external clients *Recent experience is defined as the degree of experience that would normally be acquired working in a general clerical position, servicing various types of clients during a cumulative period of approximately six (6) months in the last three (3) years. AND Experience using Microsoft Office (Word, Excel, Outlook) or similar software.

Other Prerequisites
Language: English

Assessment
You may be assessed using one or more of the following tools: standardized test(s) written examination(s) interview(s) reference check(s)

written submissions Standardized Assessments The following competencies and qualifications will be assessed using standardized assessment tools. All candidates must meet the indicated level or pass mark for each competency/qualification in order to be placed in the qualified pool. The following qualification will be assessed using the Taxation Centre Clerical Test (TCCT): Cognitive Ability (The TCCT is designed to measure ability to perform clerical tasks and to measure both speed and accuracy.) - Pass mark 65/83. You will be notified by email of the date, time and location of your testing session. If you have previously taken the Taxation Center Clerical Test and have acquired a valid pass mark of 65/83 or higher you do not have to rewrite this test. Please Note: Standardized assessment results may be used at placement. As a result, candidates may choose to retake the TCCT test to obtain a higher score. A candidate may retake the TCCT only after the retest period of 180 days has elapsed. Only the most recent results are valid, regardless if they are higher or lower than previous results. For more information on the Taxation Centre Clerical Test, please access the following:

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CRA Notice of Job Opportunity

http://www.cra-arc.gc.ca/apps/careers/external/english/2011-1224-PRA-...

Taxation Centre Clerical Test Locally Developed Assessments Candidates will be assessed on the following qualifications and must obtain 60% on each qualification: Effective Interpersonal Relationships Planning and organizing own tasks Ability to communicate orally in English Professionalism Dependability Information Regarding Testing The assessment phase will be tiered; therefore, candidates will only proceed if they have met the requirements in each phase of the process. Professionalism will be assessed throughout the assessment stage. Tier 1 Applicants meeting the prerequisites stated in this poster will be invited to write the Taxation Centre Clerical Test (TCCT). You will be notified by email of the date, time and location of your testing session. Tier 2 If you are successful in Tier 1, you will be invited for further assessment of the following: Personal interview assessing the following: Effective Interpersonal Relationships Planning and organizing own tasks Ability to communicate orally in English Work reference check to assess the following: Dependability

Conditions of Employment
Ability to lift 5 kg (required for some clerical positions) Reliability/Security: Reliability Status Security Clearance At the testing session, you will be required to complete Personnel Screening forms so that a reliability check can be conducted. You will be required to bring the original and photocopies of the documents listed below to the test session. Photocopying services will not be provided. Two of the following documents are required: Valid Canadian passport Other passports with a Citizenship Certificate or Immigrant VISA and Record of Landing document Birth Certificate Baptismal Certificate Valid Canadian drivers license WITH a laminate photograph NOTE: If your country of birth is outside of Canada, you MUST provide your Immigration Papers AND either a Record of Landing documentation or Canadian Citizenship Card. In addition to the above, you will be required to provide complete addresses for the places you resided in the last FIVE YEARS (from October 2006 to present), including the year(s) and month(s) for each

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11/30/2011 2:38 PM

CRA Notice of Job Opportunity

http://www.cra-arc.gc.ca/apps/careers/external/english/2011-1224-PRA-...

residence. NOTE: If you were residing outside of Canada in the last five years, you may experience a delay in obtaining a security clearance.

Placement Criteria
Placement decisions will be based on one or more of the following criteria: a) Geographic location b) Employment Equity c) Results of one or more competencies*/qualifications* d) Additional competency*/qualification* linked to work-specific requirements. The additional competency* must be part of the completed job competency profile. e) Depth, breadth, type, and/or quality of work-specific experience; f) More in-depth assessment of a competency*/qualification* already assessed linked to work-specific requirements g) For temporary placements: i. Availability of candidate ii. Budgetary considerations iii. Organizational criterion (for example, a work unit). The criteria in (g) above could also be used for permanent placement only in exceptional circumstances, such as a budget freeze. *A competency is any measurable or observable skill, ability, knowledge, or behavioural characteristic that contributes to successful performance. *A qualification includes knowledge, abilities/skills, aptitudes, personal suitability etc. which are not defined as a competency* by the CRA. Notwithstanding the results of this process, the Hiring Manager will consider affected or preferred status employees prior to any appointments being made from the pool.

CRA is committed to employment equity. Date Modified: 2011-11-12

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