Publication Date: 15 February 2011 ID Number: G00209821

JDA Connects the Dots at Its European User Conference
Tim Payne, Greg Aimi

In October 2010, JDA Software held its first combined European JDA/i2 Technologies user and prospect conference, JDAConnect. Attendance was good, with lots of interest from prospects and users on how they can improve their supply chains. JDA informed its user base how it planned to support their evolving supply chain needs. Key Findings
JDA's first combined JDA/i2 European user conference was a success, with representation from both user communities. Users are focused on how to improve their supply chains and much less on the JDA product road maps. The company has quelled concerns by providing users with details. JDA is a major vendor in the supply chain planning (SCP) market, topped only by SAP and Oracle in terms of market share. During 2011 to 2013, JDA will bring to market its "superset" of converged Manugistics/i2 products in several SCP areas.

For end users: Look closely at JDA for SCP technology. The company offers product-portfolio breadth and industry coverage. Considering a new purchase from JDA? Factor into the decision-making process whether or not the target application will be the core product for the future, converged superset product. This can reduce future implementation and/or switching risks. Evaluate the planned enhancements for your solution. JDA plans to continue enhancing both product sets before the converged superset products are available.

© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. This publication may not be reproduced or distributed in any form without Gartner's prior written permission. The information contained in this publication has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information and shall have no liability fo r errors, omissions or inadequacies in such information. This publication consists of the opinions of Gartner's research organization and should not be construed as statements of fact. The opinions expressed herein are subject to change without notice. Although Gartner research may include a discussion of related legal issues, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and its shareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner's Board of Directors may include senior managers of these firms or funds. Gartner research is produced independently by its research organization without input or influence from these firms, funds or their managers. For further information on the independence and integrity of Gartner research, see "Guiding Principles on Independence and Objectivity" on its website,

The product road maps are established and no longer causing concern to European users on either the JDA or exi2 side. JDA's key tasks now are to deliver on its converged products over the next two to three years. this theme fits well with the Gartner DDVN maturity model. and/or its Affiliates. JDA Software held its European user and prospect conference. About 400 customers and prospects attended this year's event. JDA's Strategic Initiatives During the keynote. Overall. with a good balance between JDA and i2 users. The Netherlands. This is often a rate-determining step in how consumer-focused a manufacturer can be. JDA is only sharpening up its message. Now with its i2 acquisition. JDAConnect. Inc. Publication Date: 15 February 2011/ID Number: G00209821 © 2011 Gartner. Once JDA builds out the capability and its messaging. On a trailing 12-month basis. users should be able to identify an SCM process upgrade path that will support them through the different DDVN maturity stages. in Amsterdam. the company made a lot of noise about the software coverage it had across retail and consumer packaged goods (CPG) manufacturers and suppliers. When it acquired Manugistics in 2005. and it's currently running at 97% maintenance retention. The conference was the first in Europe since the company's acquisition and integration of i2 Technologies. The Shelf-Connected Supply Chain This is JDA's vision for supply chain integration — from the retail shelf back through to suppliers and manufacturers. A good mix of JDA and i2 users attended JDAConnect to hear about how JDA plans to leverage its extensive product portfolio and support users' SCP technology needs going forward. This is nothing particularly new for JDA.WHAT YOU NEED TO KNOW JDA did a good job integrating i2 into its operations after nearly 12 months. The company is positioning the impressive scalability characteristics of the ex-Manugistics platform. Page 2 of 5 .400 customers and 3. combined with an evolving platform that's part Manugistics and part i2. Manugistics and now i2 applications. JDA's CEO Hamish Brewer outlined three strategic initiatives the company will focus on going forward. making it the biggest SCP software company behind SAP and Oracle. and align overall company vision with product road maps and capabilities. EVENT Event Facts On 18-20 October 2010. With the retail. All Rights Reserved. As manufacturers reach out to the retail shelf. users have access to one of the stronger.000 employees globally across all the acquired products now in its portfolio. the number of stock-keeping units (SKUs) and datasets they must analyze grows exponentially. integrated SCP technologies on the market today. Analysis JDA claims about 6. turn its product road maps into reality. JDA is selling about $130 million in supply chain management (SCM) software per year (license and subscription). which helps manufacturing gain better demand insights (see "Aligning AMR's DDVN and Gartner's Chaos-Tolerant Supply Chain Maturity Frameworks"). build sales momentum in the traditional i2 user bases. This platform will form the foundation for the new one on which the planning and scheduling applications will sit.

During JDA Focus. For more exotic functionality. since they're the more robust and packaged of the two solution sets. For transportation. To support this. the company's U. Truly a subset of the "shelf-connected supply chain. however. it announced its product road maps. or customers have heard all they need and lost interest in the specific details. judging by the lack of attendance at these road-map JDA has chosen the ex-Manugistics products to be the new superset foundation. JDA (mainly the ex-Manugistics) and i2 users seem comfortable with the way JDA has approached and crafted its go-forward product road map. with distinct modules from the Manugistics product developed or integrated into the platform. JDA claims to have over 1 million users in about 35 countries accessing software through its managed services group. For more foundational-level capabilities such as demand planning. i2 had been actively moving into SaaS deployments for some of its planning solutions. in April 2010. and many end-user organizations are actively seeking to remove this platform from their IT landscapes. there was a lot of initial interest (and confusion) from both JDA's and i2's users on how JDA was going to "square the circle" of two product portfolios with so much overlap. www. At the application level. user conference. All Rights Reserved. and/or its Affiliates. JDA has made sensible and pragmatic decisions on the solutions that will form the foundation of the go-forward. The company will continue to enhance the majority of the existing ex-Manugistics and i2 products to help users continue to leverage and improve their ROI. Either way. External hosting of the application set is one relatively painless way to achieve this. thus safeguarding any existing investments. and JDA wants to build on this momentum. where relevant. For some application areas. These enhancements will count toward the eventual convergence of both product sets into a single superset product. the i2 product will be the base for the new superset transportation management system (TMS). the company has either delivered its road-map message effectively (all the product road maps are available to users on the JDA website.Integrated Planning and Execution for Retail JDA plans to integrate planning and execution capabilities across the retail section of the supply chain. superset converged product.JDAUser." this initiative is firmly focused on getting retailers to look at how they link planning and execution. However. it's likely users will be faced with a reimplementation. Page 3 of 5 . Consider the following: JDA won't "sunset" any of the existing JDA or i2 solution sets. This is generally a good move.S. such as sales Publication Date: 15 February 2011/ID Number: G00209821 © 2011 Gartner. the company now has seven data centers and 10 support centers around the world. along with the associated implementation costs. Inc. taking users through detailed sessions on the future of the different solutions. Product Road Maps Directly after the i2 acquisition in January 2010. JDA's investment protection program ensures that existing users (on maintenance) don't have to relicense functionality again once it moves over to the new superset products. but they may be faced with substantial reimplementation costs. JDA repeated this exercise at JDAConnect. JDA has stated it will provide full migration from either product set to the final superset product. E3 is an AS/400 application. The breakdown for this impressive number of users is probably more skewed toward E3 than the Manugistics and i2 solution sets. Managed Services This is JDA's approach to building on its hosting capabilities and the software-as-a-service (SaaS) capabilities i2 was getting into prior to the acquisition.

a Spanish grocery chain. Following the i2 acquisition. the company will continue to work with Oliver Wight and build up the S&OP process capability of the i2 S&OM solution as the basis for the S&OP superset product. potentially giving JDA a significant competitive advantage by providing integrated. For areas such as master planning. At the platform level. Page 4 of 5 . so close. that the Oliver Wight S&OP process steps were built directly into the software. Presentations about the value obtained by performing strategic network modeling were given by PepsiCo and HeidelbergCement. Notably busy were the sessions outlining S&OP implementation case studies and the future road map for JDA's S&OP solution. JDA will then look to take the configurability and agility characteristics of the ex-i2 Agile Business Process Platform (ABPP) to the JDA Enterprise Architecture. and/or its Affiliates.and operations planning (S&OP) and multiechelon inventory optimization. This will allow JDA to continue to leverage the strong scalability properties of this platform in support of its "shelfconnected supply chain" theme. planning and execution). network design and transportation modeler) and the enterprise TMS (e. JDA held a joint workshop with Oliver Wight the day before JDAConnect. the ex-Manugistics Master Planning solution will be the process-oriented solution and the ex-i2 Supply Chain Planner solution the discrete-oriented one. there are significantly more deployments of S&OM. Gartner has seen a significant increase in end-user interest in S&OP. creating dynamic routes. the i2 S&OM solution is stronger from a number of angles: It has an Excel-based user interface that customers really like. The company had worked closely with Oliver Wight to develop the JDA Executive S&OP Workbench. from both a process and technology perspective. in fact. and i2 had used some of its optimization algorithms to strengthen its "what-if" capabilities.g. JDA did a better job of instantiating the S&OP process steps into its S&OP solution. General transportation management highlights included Kimberly-Clark. Going forward. The team transformed the organization's delivery practices. process-oriented and end-to-end SCP solutions. and generating savings in the low double digits. configurable. there was a strong interest in S&OP. Key Tracks Sales and Operations Planning Throughout the conference. Of particular attendee interest was how Publication Date: 15 February 2011/ID Number: G00209821 © 2011 Gartner. with the latter showing how it was modeling transportation for sustainability objectives. Transportation With an entire two-day track of just transportation customer presentations. Again. JDA will create industry-specific superset products.g. But in fairness. Loblaws and Caprabo. Caprabo showed how it generated bottom-line transportation savings by using i2 transportation fleet-routing capabilities to support the operations of a centralized enterprise route-planning team. they should provide one of the strongest SCP platforms in the market today. with more deliveries and fewer vehicles across seven distribution centers. All Rights Reserved. with superior capabilities in these areas. With the identifiable industry bent in the two solution sets. it was clear there's been a steady interest level and use in the i2 transportation strategic components (e. which was oversubscribed by more than 100%. the ex-Manugistics WebWorks product (now called JDA Enterprise Architecture) will form the foundation of the new platform. JDA now has two S&OP solutions: JDA Executive S&OP Workbench and i2 Sales and Operations Management (S&OM). However. this is a good move by JDA.. Together.. In fact. the i2 products will form the foundation of the new solution. since i2 had the edge on innovation. Inc.

as part of its "Flawless Supply Execution" corporate initiative.S. has gone the way of SaaS. Aobadai. CT 06902-7700 U. offering FreightMatrix for its global transportation management capabilities. and/or its Affiliates. 141 Walker Street North Sydney New South Wales 2060 AUSTRALIA +61 2 9459 4600 Japan Headquarters Gartner Japan Ltd. Inc. das Nações Unidas. +1 203 964 0096 European Headquarters Tamesis The Glanty Egham Surrey. 12551 9° andar—World Trade Center 04578-903—São Paulo SP BRAZIL +55 11 3443 1509 Publication Date: 15 February 2011/ID Number: G00209821 © 2011 Gartner. 6F 7-7. Ltd. 4-chome Meguro-ku. TW20 9AW UNITED KINGDOM +44 1784 431611 Asia/Pacific Headquarters Gartner Australasia Pty.A.P&G. Page 5 of 5 . Aobadai Hills. Tokyo 153-0042 JAPAN +81 3 3481 3670 Latin America Headquarters Gartner do Brazil Av. REGIONAL HEADQUARTERS Corporate Headquarters 56 Top Gallant Road Stamford. Level 9. All Rights Reserved.

Sign up to vote on this title
UsefulNot useful