Accenture

1

Accenture
Accenture plc

Type Traded as Industry

Public limited company NYSE: ACN [1]

Management consulting Technology services Outsourcing 1989 as Andersen Consulting 2001 as Accenture Dublin, Leinster, Republic of Ireland Worldwide William D. Green (Chairman) Pierre Nanterme (CEO) US$ 21.6 billion (2010) [2] [2] [2] [2]

Founded

Headquarters Area served Key people

Revenue Operating income Net income Total assets Total equity Employees Website

US$ 2.914 billion (2010) US$ 1.780 billion (2010)

US$ 12.835 billion (2010) US$ 2.835 billion (2010) 225,000 (June 2011) Accenture.com [3]

[2]

Accenture plc (NYSE: ACN [1]) is a global management consulting, technology consulting and technology outsourcing company headquartered in Dublin, Republic of Ireland. It is the largest consulting firm in the world[4] and is a Fortune Global 500 company.[5] As of January 2011, the company had more than 223,000 employees across 120 countries.[4] [6] Accenture's current clients include 94 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500. Previously incorporated in the USA, then in Bermuda, since September 1, 2009 the company has been incorporated in Ireland.[7] For the fiscal year ended August 31, 2010, the company generated net revenues of US$21.55 billion.[2] [6] The operating profit of the company was $2.91 billion in FY2010, an increase of 10.2% over FY2009. Its net profit was $1.78 billion in FY2010, an increase of 12% over FY2009. Accenture is listed on the New York Stock Exchange and is a constituent of the S&P 500.

Andersen Consulting was upset that it was paying Arthur Andersen up to 15% of its profits each year (a condition of the 1989 split was that the more profitable unit – AA or AC – paid the other this sum).Accenture 2 History Formation and early years Accenture originated as the business and technology consulting division of accounting firm Arthur Andersen. Industry analysts and business school professors alike viewed the event as a complete victory for Andersen Consulting. Arthur Andersen CEO Jim Wadia suddenly resigned. Accounts vary on why the split occurred – executives on both sides of the split cite greed and arrogance on the part of the other side. "Accenture". Kentucky. Emergence of Accenture On January 1. Joe Glickauf was Arthur Andersen's project leader responsible for the payroll processing automation project. Splitting from Arthur Andersen Through the 1990s. Andersen Consulting put the 15% transfer payment for that year and future years into escrow and issued a claim for breach of contract. hence his quick resignation once the decision was announced.[8] Jim Wadia would provide insight on his resignation years later at a Harvard Business school case activity about the split. In August 2000. Many of the AABC firms were bought out by other consulting companies in 2002. and executives on the Andersen Consulting side maintained breach of contract when Arthur Andersen created a second consulting group. which later changed its name to BearingPoint. AABC (Arthur Andersen Business Consulting) which began to compete directly with Andersen Consulting in the marketplace. As part of the arbitration settlement. The word "Accenture" is supposedly derived from "Accent on the future". . Now considered to be the father of computer consulting. Arthur Andersen recommended installation of a UNIVAC I computer and printer. as a result of an internal competition. resulting in the entity being renamed Accenture. there was increasing tension between Andersen Consulting and Arthur Andersen. and also intended that the name should not be offensive in any country in which Accenture operates. which resulted in the first commercially owned computer installation in the United States in 1954. Accenture felt that the name should represent its will to be a global consulting leader and high performer. 2001 Andersen Consulting adopted its current name. Andersen Consulting broke all contractual ties with AWSC and Arthur Andersen. Hitachi Consulting and KPMG Consulting. most notably. the name "Accenture" was submitted by Kim Petersen. Andersen Consulting paid the sum held in escrow (then $1.2 billion) to Arthur Andersen. as a result of a conclusion of the International Chamber of Commerce. Andersen Consulting's change of name proved to be fortuitous as it avoided the taint when Arthur Andersen was effectively dissolved as a result of its role in the later Enron scandal. It turned out that the Arthur Andersen board passed a resolution saying he had to resign if he didn't get at least an incremental $4 billion (either through negotiation or via the arbitrator decision) for the consulting practice to split off. Perhaps most telling about who had "won" the decision was that four hours after the arbitrator made his ruling. Norway office. a Danish employee from the company's Oslo. Glickauf headed Arthur Andersen's Administrative Services division for 10 years. and was required to change its name. GE asked Arthur Andersen to automate payroll processing and manufacturing at GE's Appliance Park facility near Louisville. The division's origins are in a 1953 feasibility study for General Electric. while at the same time Arthur Andersen was competing with Andersen Consulting through its own newly established business consulting service line called Arthur Andersen Business Consulting. This dispute came to a head in 1998 when Andersen Consulting claimed breach of contract against AWSC and Arthur Andersen. Although a marketing consultancy was tasked with finding a new name for the company.

were incorporated in the United States before they re-incorporated in a tax haven country. such as airports. and "Innovation delivered. trade agreements and tax treaties with European Union member states.-based company. whose advertising used the service mark "Go on. the beginning of the company's 2010 fiscal year. taxes. that were incorporated in a tax haven country.S.[13] The company cited several reasons for the change: • Ireland's sophisticated. Marketing and branding Accenture advertises in television. 2009 and removed references to Woods from .[14] Until December 2009.[12] The GAO itself did not characterize Accenture as having been a U.S. While Ireland is the company's headquarters for tax and legal purposes. replaced in 2004. replaced in 2002.7 billion. and in public places." The company terminated Tiger Woods' six-year sponsorship deal on December 13. On the first day of the IPO. every year since 1999.S.[9] Bermuda headquarters Accenture's banner hanging on New York Stock In October 2002. thereby lowering their U.[10] The other three. most notably former CNN journalist Lou Dobbs. around the world.25.50 per share in New York Stock Exchange (NYSE).S. 2001. be a Tiger" and the ancillary statement "We know what it takes to be a Tiger. Goldman Sachs and Morgan Stanley served as its lead underwriters. The current slogan is "High performance.-based company trying to avoid U. the United States and other countries where Accenture does business • Ireland's stable political and economic environment with the financial and legal infrastructure to meet Accenture's needs The change was approved and became effective on September 1. well-developed corporate. print. much of the administration occurs in the United States.Accenture 3 Initial public offering On July 19. taxes. Delivered. Accenture offered initial public offering (IPO) at the price of $14. mainly New York City and Chicago.". 2009. the Congressional General Accounting Office (GAO) Exchange (NYSE) building for its initial public identified Accenture as one of four publicly-traded federal contractors offering on July 19." Accenture has sponsored an international event called the Accenture Match Play Championship." Ireland headquarters Accenture announced on May 26. with the day's high at $15. unlike Accenture.". 2009 that its Board of Directors unanimously approved changing the company’s place of incorporation to Ireland from Bermuda and would become Accenture plc. Accenture was operating as a series of related partnerships and corporations under the control of its partners through the mechanism of contracts with a Swiss coordinating entity.17. it stated that "prior to incorporating in Bermuda. Accenture raised nearly $1.[11] have panned Accenture's incorporation in Bermuda because they viewed Accenture as having been a U. legal and regulatory environment • Ireland's long history of international investment and long-established commercial relationships. Critics. part of the World Golf Championships. Previous marketing campaigns have featured slogans such as "Now it gets interesting. Tiger Woods had been a celebrity spokesperson for the company. Accenture stock closed the day at $15. 2001.

and other agencies that focus on national defense and law enforcement. including legal. Justice. The specifics differ by workforce but it is commonplace for Accenture employees to work in blended teams for a variety of reasons. India.Accenture its website. The right-pointing caret character over the t is intended to indicate the company's orientation to the future.[15] [16] The current advertising campaign features animals performing interesting feats as a metaphor for clients achieving high performance. Subsidiaries • Coritel BPM is the Spanish subsidiary of Accenture for software development and outsourcing. government suppliers of "WarFighter" goods and services.[17] [18] . Levels are Analyst to Senior Executive. lowest to highest) and Senior Executive. Contains Accenture Technology Labs. This Accenture subsidiary was specifically incorporated as a US subsidiary to meet a congressional mandate that defense contractors be based in the United States. Homeland Security. Its customers include the US Departments of Defense. and leadership of most of Accenture's project-based work. after details of Woods's extra-marital affairs exploded in the media . information technology software systems. • Services: Most focus on outsourcing engagements in the areas of business operations. • Accenture Defense Group is a subsidiary of Accenture providing document management services. Responsible for sales. Levels are Programmer to Senior Executive. Clients are multinational governments. facilities. It provides IT consulting services and solutions for the Microsoft software platform. The character is similar to an accent mark in music. An Accenture building at Reston Town Center • Accenture National Security Services is a subsidiary of Accenture that provides services directly to United States government in the national security space. with slight regional variations. 4 Organization The majority of Accenture employees are organized in one of four "workforces". • Other: Comprises subsidiaries like Avanade and Digiplug as described below. Levels are Junior Assistant to Senior Executive. each of which serves a different function in the company. It was founded in 1984 and currently has 6. • Navitaire is a subsidiary of Accenture providing specialized solutions to airlines. • Consulting: Focus on business consulting. help desk services. and HR. delivery. applications development and maintenance. Comprises the majority of Accenture's employees in delivery centers in developing countries like Brazil. security. and client financial management. Contains the Accenture National Security Services subsidiary which primarily services to US government entities. Levels are H through A (reverse alphabetical order. • Avanade began as a joint venture between Microsoft and Accenture but is now well over 80% owned by Accenture. The typeface used in the Accenture wordmark is Rotis Semi-sans. and also include transnational organizations such as the European Space Agency. and the Philippines. process design work and the application of technologies to business. Can also work on Consulting-led projects. • Enterprise: Focus on managing and supporting all activities across Accenture's business. marketing. and business process improvement strategies. • Solutions: The Accenture Technology Solutions subsidiary focuses on the specific technology skills needed to deliver projects or outsourcing arrangements. IT. corporations.500 employees.

Freight & Travel Services.[19] • Management Consulting: This growth platform is focused on business solutions. created with former Coritel BPM SAP resources. as well as services geared to the needs of specific industries such as utilities. Utilities • Health & Public Service: Health. • Business Process Outsourcing: This growth platform focuses on the full range range of BPO services to enable high performance. • Accenture SAP Solutions is a subsidiary of Accenture providing SAP computer software to clients. technology consulting. Operating groups The five operating groups comprise 19 industry groups. • Accenture Interactive is a subsidiary of Accenture which supposedly "helps companies develop world-class digital marketing capabilities and optimize their marketing investments". Finance & Performance Management. Media & High Tech: Communications. capability specialists and professionals with local market knowledge. . develop and use Accenture's methodology. • Digiplug is a subsidiary of Accenture. Strategy. • Accenture Mobility Operated Services is a subsidiary of Accenture which helps enterprises develop and deploy new revenue-generating mobile applications. Air. Consumer Goods & Services. The second axis is the growth platforms. and create and deliver solutions to clients. which broadly refers to the functional or technical domains in which Accenture specializes. infrastructure consulting. Process & Innovation Performance. Insurance • Products: Automotive. Life Sciences. system integration.Accenture • Accenture Technology Solutions is a subsidiary of Accenture providing deep technology skills to clients and comprises the entThe Philippines and Romania where they work in Accenture Delivery Centers. technical architecture. Specialties include enterprise solutions. and technology research/development. Energy. processes. Industrial Equipment. the Consulting workforce operates in a matrix structure. Natural Resources. Retail • Resources: Chemicals. HR and finance and accounting. providing digital supply chain solutions to the entertainment industry. insurance and health care. or industries of its clients.[19] • Communications. and change management in the areas of Customer Relationship Management. Risk Management. Public Service Growth platforms The growth platforms comprise the domain-specific workgroups in which most of Accenture's client-facing people specialize their skills. Digiplug supplies music and video manufacturing and delivery services to major music labels as well as wireless carriers and mobile terminal device manufacturers around the world. Media and Entertainment • Financial Services: Banking. Infrastructure & Transportation Services. and IT outsourcing skills. Supply Chain Management. Capital Markets. Electronics and High Tech. Client engagement teams typically consist of a combination of industry experts. and Talent & Organization Performance. including function-specific services such as procurement. business intelligence. Most people in the Services and Solutions workforces are aligned under the Technology growth platform. 5 Services As most consulting firms. • Technology: This growth platform brings together the full range of systems integration. Based in France and founded in 1998. The first axis is dedicated to the operating groups.

Green (September 2006 – …)[21] Chief executive officer: • Joe Forehand (November 1999 – August 2004)[20] • William D. Bloomberg. Reuters. htm) Accenture website. .com. htm). . pdf). 2009. gov/ delauro/ press/ 2004/ accenture_06_01_04. bbc. com/ Careers/ Norway/ IT-Experience. "Bill" Green (September 2004 – December 2010)[21] • Pierre Nanterme (January 2011 – …)[22] References [1] http:/ / www. . Accenture 10-K. 2011. [15] "Accenture cuts Tiger Woods sponsorship deal" (http:/ / news. Retrieved April 7. Green" (http:/ / www. Accenture Investor Relations. com/ tournaments/ r470/ ). com/ articles/ 2000/ 08/ 08/ consult. com/ finance?q=NYSE:ACN& fstype=ii). secinfo. Accenture Match Play Information Page. com/ us-en/ company/ people/ pages/ pierre-nanterme. 2009. [20] "Accenture Chairman and CEO Joe W. html?ticker=acn [2] "Google Finance data on Accenture" (http:/ / www.com. accenture. [17] "Accenture to Help Transform European Space Agency's Financial Management Model and Information Systems" (http:/ / www. . pgatour. aspx). . United States General Accounting Office. nyse. . bloomberg. items/ d03194r. accenture. Retrieved December 12. Retrieved May 3. yahoo. Retrieved July 26. cfm?article_id=4830). com/ magazines/ fortune/ global500/ 2008/ snapshots/ 11019. 2004). Accenture. com/ us-en/ company/ people/ pages/ william-bill-d-green. Retrieved August 6. com/ d14D5a. 2002 [11] Dobbs. com/ ic/ 43/ 43516. html) [13] "Accenture Newsroom: Accenture Announces Proposed Change of Incorporation to Ireland" (http:/ / newsroom. Retrieved April 26. Retrieved September 9. CNN Money [10] Information on Federal Contractors That Are Incorporated Offshore (http:/ / www. html). accenture. June 22. . htm). 2010. iht. Accenture. "Accenture Defense Industry Group Overview" (http:/ / www. Biz. uk/ 1/ hi/ world/ americas/ 8411091. accenture. com/ article/ pressRelease/ idUS75988+ 22-Jun-2009+ BW20090622). Retrieved August 6. stm). Retrieved July 26. com/ article_display.Accenture 6 Leadership Chairman of the Board: • Joe Forehand (February 2001 – August 2006)[20] • William "Bill" D. [19] "Accenture 10-K" (http:/ / www. accenture. cfm?article_id=4091). [18] Accenture. 2010. [21] "Accenture profile: William (Bill) D. com/ apps/ news?pid=20601079& sid=a5KkXJCY3B1k). Retrieved August 6. htm). 2011. 2010. Accenture Newsroom. .com. 2001 (http:/ / money. reuters. r76a8. accenture. "Exporting America" (http:/ / money. . 2009). May 26. accenture. .com. house. com/ 2001/ 07/ 19/ deals/ accenture/ index. . December 14. cnn. php). cnn. linkedin. com/ article_display. October 1. cnn. com/ 2004/ 03/ 09/ commentary/ dobbs/ dobbs/ index. . gov/ new. gao. t. [5] "Fortune Global 500 – Accenture Company Profile 2008" (http:/ / money. International Herald Tribune [9] Accenture IPO gains in first trades – Jul. google. Will Retain Position of Chairman" (http:/ / newsroom. . com [4] "Yahoo! – Accenture Ltd Company Profile" (http:/ / biz. . Newsroom.accenture. [6] Company Description (http:/ / careers3. [3] http:/ / www. 2010. 19. 2011. [22] "Accenture profile: Pierre Nanterme" (http:/ / www. 2011. [8] Arbitrator's Ruling Goes Against Accounting Arm: Consultants Win Battle Of Andersen (http:/ / www. aspx). Retrieved July 26. com/ Global/ Services/ By_Industry/ Government_and_Public_Service/ Defense/ DefenseOverview. 2010. 2010. Retrieved December 28. html). . Lou (March 9. Retrieved August 6. co. 2009. [16] Pulley. 2011.com. Forehand to Step Down as CEO. Retrieved August 6. htm). [7] "Accenture – Company Profile – on Linkedin" (http:/ / www. BBC News.yahoo. [12] Con. 2010. "Tiger Woods Disappears From Accenture Web Home Page" (http:/ / www. CNN. 2009. Brett (December 11. [14] "Accenture Match Play Information Page" (http:/ / www. Larua DeLauro's Statement on Award of Homeland Defense Contract to Accenture (http:/ / www. com/ companies/ accenture). Accenture. . 2. com/ about/ listed/ quickquote. 2010. CNN.

accenture.insidebuzz.uk/company/accenture) .co.com/) • Inside Buzz Accenture Profile (http://www.Accenture 7 External links • Official website (http://www.

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