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Course Title: Human Behavior in Organization Topic - VI. 6.5. Values and Emotions in The Workplace Content

All organizations make at least some decisions that hurt their employees and cause some level of distress or disruption. For instance, jobs may need to be cut or high performance levels may be demanded. Without recognition of emotions, however, organizations cannot deal effectively and humanely with the pain caused (Frost, 2003). Organizations that understand this and attend to keeping their environments emotionally healthy will create less emotional pain and reap more productive work behavior. Moreover, organizations that have this understanding, and also value having a culture that is emotionally constructive, can create organizational behavior that contributes to employees' emotional health. Values Value from the Latin valere: to be strong, to be worth - Values are feelings and convictions regarding what is of strong worth (i.e. important) to us in what we think, say or do - - A value is a principle or a quality that is considered worthwhile or desirable validated by social approval. M. Kapani, Education in Human Value Values are inherent in all societies ideals and shared beliefs that bond a community together Values are defined as a non observable higher order concept thought to provide a structure for organizing attitudes (Hogg & Vaughan, 1998). In ethics, value is a property of objects, including physical objects as well as abstract objects (e.g. actions), representing their degree of importance Types of Values (according to the Rokeach Value Survey or RVS) 1. Terminal Values refer to desirable end-states of existence. These are the goals that a person would like to achieve during his or her lifetime. These values vary among different groups of people in different cultures.

The terminal values in RVS are: True Friendship Mature Love Self-Respect Happiness Inner Harmony Equality Freedom Pleasure Social Recognition

Wisdom Salvation Family Security National Security A Sense of Accomplishment A World of Beauty A World at Peace A Comfortable Life An Exciting Life

2. Instrumental Values refer to preferable modes of behavior. These are preferable modes of behavior, or means of achieving the terminal values.
The Instrumental Values are: Cheerfulness Ambition Love Cleanliness Self-Control Capability Courage Politeness Honesty Imagination Independence Intellect Broad-Mindedness Logic Obedience Helpfulness Responsibility Forgiveness