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TOPIC: A summer training project report on labour welfare of employee in parle biscuits pvt. Ltd. (Rudrapur U.S NAGAR)

SUBMITTED TO Mr. Shishir Shrivastav H.R Manager

SUBMITTED BY Bhumika Banga MBA 3rd sem ( SIMT )

It is great pleasure that I express my deep sense of gratitude to all those persons who were guide me as well as increase my moral. I am extremely grateful to Mr. S. Pandey, Manager Pantnager Operations, for providing me this opportunity to work on this project. I shall always remain grateful to him for all possible help & assistance. I am also indebted to Sri. Mr. Shishir , H.R. Manager for extending all help & corporation both at the time of entering & during the course of preparing the project. He also shows me the way to work in an organization. I am also thankful to Sri. Manoj & Saurabh Rathi. for guidance & supervision of the project. Sir provides me all the necessary support & guidance which help me not only at that time but also in my future. In the end I wish to acknowledge my thanks to all the staff members of the Parle Biscuite Pvt. Ltd. for providing all necessary assistance when required. A project is essential need for any professional course. Projects make a student eligible for developing good skills, & make deep sense for working in an organization. Project also helps in generating new ideas & to present it. I thanks to my institute who provide me this opportunity.


As summer training is an integral part of MBA program for the partial fulfillment of the course. A project is essential need for a professional course. Project makes a student eligible for developing good skills & makes deep sense for working in an organization. Project also help in generating new idea & present it. I got the opportunity to undertake my summer training in P.B.P.L. Rudrapur. Where I was assigned the project entitled LABOUR WELFARE As such I here by present my project for evaluation which give, an insight over the current trend in H.R. prevailing in the Parle Biscuits pvt.Ltd.

Bhumika banga Mba

Candidates Declaration

I hereby declare that the work, presented in the project report entitled WELFARE ACTIVITIES, in partial fulfillment of the requirement for the award of degree of master of Business Administration in S.I.M.T. for uttarakhand University, Dehradoon, is record of my own work under the guidance of Mr. S. Srivastav of P.B.P.L., Rudrapur and Ms Gulnaz siddhqi, lecturer, S.I.M.T..



Systematized efforts to gain new knowledge Redman and Mary. Research is the process of defining and re- defining problems formulating the different hypothesis with suggested solutions by collecting, summarizing, organizing and evaluating different datas by thus reaching on solutions with careful testing. Research is common means which refers to search for knowledge. Research is scientific and systematic search for pertinent information on a specific topic. A Careful investigation or inquiry specially through search for new facts in any branch of knowledge. Advanced Learners Dictionary

OBJECTIVE OF THE RESEARCH 1- The purpose of research is to discover answer to questions through the application of scientific procedure. The main aim of research is to find out the truth which is hidden and which has not been discovered as yet. 2- To portray accurately the characteristics of a particular individual, situation or a group (studies with this object in view are known as descriptive research studies); 3- To determine the frequency with which something occurs or with which it is associated with something else ( studies with this object in view are known as diagnostic research studies ); 4- To test a hypothesis of a casual relationship between variables (such studies are known as hypothesis testing research studies).


Research methodology refers to the various sequential steps (along with a rationale, of each such step to adopt by a researcher in studying a problem with certain object or objectives in view. It would be appropriate to mention that research projects are not susceptible to any one complete and inflexible sequence of steps and type of problems to be studied will determine the particular steps to be taken and their order too. However, the following steps provide useful procedural guidelines so far research methodology is concerned; 1- Tentative selection of the problem (i.e. topic of research ) 2- Initial survey of literature. 3- Defining or selecting the research problem. 4- Specification of the information required. 5- Design of the research project. 6- Sample design. 7- Collection of data or construction of questionnaire. 8- Execution of the project. 9- Analysis of data 1011Arriving at generalization; and Preparation of the report.

DATA COLLECTION When research problem has been defined or research plan has been chalked out, the task of data collection begins. There are two types of data1- PRIMARY DATA 2- SECONDARY DATA

PRIMARY DATA Primary data are those which are collected fresh and for the first time and original in character. METHODS OF COLLECTING PRIMARY DATA1234OBSERVATION METHOD INRTVIEW METHOD OUESTIONNAIRE SCHEDULES

SECONDARY DATASecondary data are those which have already been collected by someone and this data has already been passed through a statistical process. SOURCES OF SECONDARY DATA Various publications of the control state are local government. Various publications of foreign government or of international bodies and their Subsidiary organization. Technical and trade journals, books, magazines and newspapers.

Reports prepared by research scholars, unadvertised, economists etc in different fields SCOPE OF THE STUDY The project Labour Welfare in Parle Biscuits Pvt. Ltd. reflects the labour welfare policies of Parle biscuits Pvt. Ltd. The policies which the company uses for the execution of its welfare activities. As we know that labour is the most important part of the production company without it accompany can not run its operation smoothly. So for the wellbeing of the labour, labour welfare activities must be provided by the company. During the study of this project as whatever measures I have observed in the company if the company implements them that will increase the capability of the company. It will motivate the workers so that labour will work in the company with a personal touch and it will increase the productivity of the company. If scholars study this project then he/she will be able to know the labour welfare activities of Parle Biscuits Pvt. Ltd and as well as they will be able to know the labour laws related to the labour welfare activities. My project will help the scholar to get an overview of all the labour laws and how they work in the organization.

INTRODUCTION QUALITY, HELTH AND GREAT TASTE.. The Parle story unfolded in the year 1929, with the establishment of its first confectionery factory in the western suburbs of Mumbai, presently known as the landmark region of vile Parle. Thereafter in 1939 Parle started the manufacturing of biscuits, which henceforth became its core activity. PARLE BISCUITS LIMITED is a subsidiary to PARLE PRODUCTS LIMITED, MUMBAI, which is closely held company run by the Chechens. The company commands a 40 % market share in the Rs. 35 billion biscuit markets in India. Parle-G; its first venture became an instant favorite amongst the masses, leading the glucose category with the huge market share of 65 %. Its topped charts worldwide by becoming the worlds largest biscuit selling brand as revealed by the US-based bakery manufactures association in 2002. The products portfolio also comprises of KRACKJACK, MONACO, HIDE N SEEK and its variants. The success and survival of Parle is its adherence to quality and diversification in its core area. The strong and extensive distribution network assures the availability of Parle biscuits even remote region. Most of its offerings are in the low and mid price range making it affordable to the masses. Parle understands the psyche of the Indian consumer and provides them value-for-money.

There are four of its own at Mumbai (head office), Bahadurgarh (Haryana), Neemrana (rajas than) and distribution of the biscuit are controlled by the business development department, Mumbai office with assistance from the regional sales offices at new Delhi, Calcutta, ban galore and Mumbai. To reduce freight rates and increases production, Parle has tie-ups with contract manufacturing units supervised by a Parle officer. These units are provided with the processing charges biscuits, which are transferred to depots established at strategic location. COMPANY PROFILE











Since its inception in the 30s Parle biscuits have prided itself in offering quality products that are affordable to the common man. The marketing mix has evolved with the times.......... THE PRODUCT Parle biscuits have a range of variants in it product portfolio. The popular brand Parle- G, krackjack, Monaco, and its variants (Zeera, onion and Methi) are available in packets of various convenient sizes. New products like hide & seek are a foray into the premium segment.



The biscuit major has not bothered to raise the price of its flagship brand "Parle- G" for the past 6 to 8 years and has always tried to provide its offering at nearly 33% discount as compare to other competitive brands.


The consumer is the focus of all activities at Parle. Maximizing value to consumer and forging enduring customer relationships are the core endeavors at Parle. Parle-G " My Dream Come True "- was one its biggest promotional ventures (2.5 crore) which gave contestants a chance to fulfill their dreams. Discounts, gift offer schemes are other popular promotional offerings.


The well-entrenched distribution system (the company covers 12-15 lakh outlets across the country), with 39 depots at strategy points all over the country. From the depots, the biscuits are sold to wholesalers and further to retailers.



Biscuits have under gone a swift transformation. From the earlier waxed-paper packing, Parle's BOPP offering is not only stylish and enticing bit also increases the self-life of the biscuits.

Filled with the goodness of milk and wheat, Parle G is not just a treat for the taste buds, but a source of strength for both body and mind. Tear over a packet of Parle G to experience what has nourished Generations of Indians since last sixty-five years, making it truly Hindustan Ki Taakat.

Krackjack - The original sweet and salty biscuit is one of the most loved biscuits in the country. Its not just a biscuit, its the taste of relationships captured in a biscuit. A little sweet and a little salty crafted in such a delicate and delicious balance, you can

never get enough of it. Have it anytime you like with anything you like.

Krackjack Crispy Creams is a delicious combination of crispiness of Krackjack and sweetness of cream biscuit. The classic sweet and salty taste gets laced with a sweet & sour lime flavor in the cream sandwiched between Krackjack biscuits. A mouth watering delicious combination

Share the company of great taste anytime, anywhere with Monaco. A light crispy biscuit sprinkled with salt, Monaco adds a namkeen twist to lifes ordinary moments.


Orange: Tickle your senses with Parle Orange Kream The tangy orange cream between two scrumptious biscuits makes for a real treat.

Heres a choco biscuit that flirts with your taste buds. Seek out the chocolate chips that aren't really hidden. And relish a delectable experience as they melt in your mouth. Also know to work as an effective icebreaker its easy to see why its tasty itna, ki dil aaj


The ingredients that go into making this prized cookie are a well-guarded secret. What is, is the effect it has on those who eat it. A cookie with a reputation for romance. Indulge in the sinful taste of Milano and everything that follows it.

Digestive Marie will change your daily dipping and sipping routine; making it more enjoyable and much healthier. With five times more fibre than the regular Marie, you can actually see the differences in Digestive Marie. With lower fat and calories than other digestive biscuits, Digestive Marie helps you stay Active-Lite all day. Yahi Marie, Sahi Marie


Your favorite Marie biscuit, Parle Marie is now even more exciting. Its lighter. Its crispier. And its tastier. Making it even more appealing than before. So the next time youre hanging out with your buddies, just tear open a pack of Parle Marie. And immerse yourself in an engaging conversation and an even more engaging taste.

From boy-next-door to Super Boy, no thats not the plot for the next Hollywood blockbuster its the effect of Milk Shakti. The Shakti of milk fortified with the goodness of honey, a zabardast combo that even ace batsman Dhoni swears by. So get that cape out and head straight to for a pack of Milk Shakti toda


Mouth watering cookies that youll want to nibble as sweet nothings. Not to mention, always have them within your reach. The delicious taste of butter, sugar and milk in an all-you-can-have tasty offering

. A crispy cracker that adds a namkeen zing to the usual biscuit. Goes well with a cup of tea, an evening snack or an occasional namkeen thought. Just bite in and let the rich golden texture melt in your mouth. Motivation & Welfare programs: The status of an organization is not achieved by keeping hand on hand. It is achieved by the work of the hundred of members towards one main goal, by substituting that goal in different parts and then marching up to achieve that one main goal which is your organization goal In this modern world, everyone is dependable; as such they are dependent for food, shelter, clothing. Various luxurious items, etc. Even these large organizations needs raw material for the preparation of their finished goods. Whatever is there, for the preparation of these finished goods, they need


manpower. Employee welfare comes on that very point those working in this organization are not slaves, animals but they are also mere people working to earn money for their survival in the past time, the approach towards human condition moreover go on developing and leads to employee welfare. Workers working in these operations undergoes various hazardous situations and then leads to the finished goods that were enjoyed by the people at large. Those who were working their in those organization also needs measures for their welfare and well-being. As such government of India also leads for the welfare of the workers in the organizations under various acts made for the industries to follow up the path of well-being by following those rules and guidelines. In those acts only the conditions for the workers welfare is also well organized. The various acts for the industries to follow are as follows: Indian factories act,1948 Workmen's compensation act, 1923 The employees state insurance act,1948 Personal injuries (compensation insurance) act, 1963 Welfare measure inside the workplace safety and cleanliness neighborhood : Safety and cleanliness to the neighborhood in this modern era has very important role. Company adopts the policy of being eco-friendly and safety and cleanliness is maintained in the surroundings which is equally important for the company and neighborhood.

Up keeping of premises compound lawns, walls gardens ,and so forth, egress and ingress passages and doors: As discussed earlier, company should be eco friendly, and also the company should have good compound for the better perspective. Lawns, gardens should be maintained, compound walls should be proper white washed even the passage for the entrance and exit should clearly give the idea about the route to follow.

elimination of dust, smoke ,fumes, gases: The work to be done in this operations for the production purpose also produces various gases, waste material, dust, smoke which is moreover

always dangerous if we come in contact with them their should be proper elimination of the waste material and the place where the actual work is done should be well ventilated and well maintained. Sanitation and cleanliness: where there the condition of work, produce waste, gases, and other material not for use their elimination were mostly done by sewers, and pipes the sanitation process for the waste should be well formulated and also cleanliness in respect of sanitation also should be there. Control of effluents: Accordingly when the process of sanitation is done the wastage of industrial process is eliminated and that wastage is eliminated through the process of sewage. This eliminated waste should be taken care off as this waste material is also harmful for the environment. Emphasis should be given on reduction of waste material. Convenience and comfort during work: seating arrangements: Their should be proper arrangements for convenience and comfort. Measures should be adopted for the reduction of stress there-in employee having by regular work. Proper Seating arrangements should be there as situation needs.

Distribution of work hours and provision for rest hours meal times and breaks: proper distribution of work should be there employees working were not machine they are also men their should be provision for breaks, meal times, rest hours for better governing shift wise system should be adopted. safety measures , that is maintenance of machines and tools, providing guards helmet and tools aprons goggles , first aid equipment: Working condition were not same at all places, workers while working in operations should be well equipped with all safety measure essential for that operations. Guards, helmets, aprons, goggles should be provided to them for their safety. First aid equipment should be there so that if any emergency occur it can be handle with ease. supply of necessary beverages , and pills and tablets: salt tablet milk and soda:

While being in exhaust place and working there from long period, leads to lack of energy that gives birth to stress and compulsive nature. Employees should be provided with milk, soda, other mineral drinks in intervals so that they be able to carry on their work in good position. Notice boards; posters and picture, slogans, library, information's: Under company compound they should have notice board so that any important information, notice can be easily come under the notification of the employee. Company should provide their workers with library so that they are able to get material to enhance their knowledge. Use of posters, picture, and slogans should be there which help in employee motivation. Convenience: urinals and lavatories, wash basins, bathrooms, provision for spit rooms, waste disposal: For the maintenance of company compound and for the welfare of employee there should be provision for urinals and lavatories, wash basins, bathroom, spit rooms and waste disposal. Provision of drinking waters and coolers: Operation were not same at all places, they differ in respect of work. Employees working there were also human being they also need water to drink, and fresh air to breath. Workers should be provided with drinking water facility and also of coolers. Canteen services: Company should provide their workers canteen service also as it is beneficial for both company, it will save their time and workers will get their meal. Canteen should provide goon nutritious food to the workers. Management of workers: Workers should be well managed, according to the work. company should manage the proper distribution of the workers in each task so that employee be able to complete their task. Workers health services:

Emergency aid, medical examination for workers; health education; medical officer:

It is normal in nature of the companies where work is performed in huge capacity anyone can get hurt or any type of emergency can take place. Emergency aid i.e. first aid kit should be there, company should perform medical examination of their workers and medical officer should be appointed. Company should lead their employee with well-versed education. Medical insurance: Company must be sure about medical insurance to their employee for the welfare of the employees. (ESI &EMI) Compensation: Company should compensate their employee and their family members in respect of medical treatment. Women and child welfare: Companies now usually make compound in their province for their employees where workers live with their family. For the welfare purpose, women and child must be lead with education programmes, provision of loan to the employees for the education of child should be there, and recreational parks should be there for the women and child.

Recreation: Recreation comprises of various activities like social cultural programmes for the women's, and playgrounds for their children, extra curricular activities should be there Education: Education facility to the women and children for their welfare, grant of loan to the employee for better education of their children

Measures outside the workplace: Water sanitation, waste disposal:


As discussed earlier, company should have proper measures in consideration of waste disposal, water sanitation or in broader sense company should have control on their effluents. Roads , lightning , parks , playgrounds: Company being whole-sole responsible for the welfare of their employees have roads inside their compound with good lightning overall. They provide their employees with playgrounds and parks as a part of recreational activity. Schools : Schools is a major associated thing with our country for its bright future and if it is provided to the employees by the company for their children and themselves its being the major contribution of the company towards the welfare of their employees

Transport: Companies have employees from various places nearby their province. They should provide them with transport facility for their conveyance. It will be good in respect of both Company and their employee. Communication: Communication is essential to carry on the work, and to maintain the relationship, company should have its own flexible communication system that is suitable for the welfare of the company and its employees. Recreation; games and clubs, cultural programmes: Continuous working with no other activity leads to stress, and then sometimes to depression Company should have recreational facilities it should have its own playgrounds and on regular interval tournament of various games should be made. Beside games companies should have its own clubs for the company members; they should arrange different cultural programmes for the welfare of the employees. Watch and ward; security:

Security deserve its own importance company should have its own security team headed with its own security officer, security is essential for

confidential documents, goods, semi finished goods, raw material and primarily of residential compounds so that any misconduct act will not happen.

Housing facility: Companies have moreover large no. of employees working there, some were from the neighboring places and some from the places situated far away from its compound. Companies should have housing facilities for those employees who have come to serve company with their best performance.


There is necessity to provide welfare measures to the employees for making them happy and contented. Workforce may remain with the organization when they find that in addition to wages. Company given them fringe benefit to carry on their lives comfortably and conveniently, so stable and created in such situation.

THE OBJECTIVES OF LABOUR WELFARE ARE DISCUSSED BELOW:1. To enhance the level of moral of employees.


2. To Create a Loyal, Contented workforce in Organization. 3. To Develop a Better Image Of The Company In The Mind Of Employees. 4. To enable the workers too comfortably & happily. 5. To Develop Efficiency Of The Workers 6. To Reduces Influence Of Trade Union Over The Workers 7. To Expose Philanthropic & Benevolent Activities Of The Company 8. To Make the Workers know that the company takes Care of Them. 9. To Develop Positive Altitude Towards Job, Company & Management

10.To Reduce Tax Burden. 11.To Developed a feeling of satisfaction of employees with the company 12.To Develop a sense Of belonging To The Company 13.To Retain Skilled & Talented Workers 14.To Develop Better Human Relation.

To Prevent Social Evils like Drinking, Gambling Activities & Social Conditions.




Employees demands more varied types of fringe Benefits rather than pay like because of reduction in Tax burden on the part of employees & in view of the galloping price index and cost of living. 2. TRADE UNION DEMANDS Trade unions compete with other for getting more and a new variety of fringe benefits to their members such as life insurance, beauty clinics etc. Thus, the competition among trade unions within an organization results in more & varied benefits. 3. EMPLOYERS PREFERENCE: Employer prefers fringe benefits to pay-hike as fringe benefits motivate employees for better contribution to the organization results in more & varied benefits. 4. AS A SOCIAL SECURITY: Social security is a security that the society furnishes through appropriate organization against certain risks to which its members are exposed. These risks are contingencies of life like accidents & occupational diseases. 5 .TO IMPROVE HUMAN RELATIONS: Human relations are maintained when the employees are satisfied economically, socially the workers economic, Social & psychological needs. Consumer stores, credit facilities, canteen Recreational facilities satisfy the workers needs.


1. Employee welfare is a comprehensive term including various services. Facilities & amenities provided to employees for their betterment.

2. Employee welfare is a dynamic concept varying from country & from region within same country. It is a flexible & ever changing concept as new welfare measures are added to the existing measure from time to time. 3. Welfare measures are in addition to regular wages & other economics benefits available to employees under legal provision & collection bargaining. 4. Welfare measure may be provided not only by employers but by the government, trade unions & others agencies too. 5. The basic purpose of employee welfare is to improve the lot of the working class & thereby make a worker a good employee & happy citizen. 6. Employees welfare is an essential part of social welfare. It involves adjustment of an employees work life & family life to the community or social life. 7. Welfare measures may be both voluntary& statutory.



According to the report that conclusion are extracted1- Welfare schemes are properly applies due to financial condition of the company. Company spends a lot of money on the employees for their welfare. 2- Parle Biscuits Pvt. Ltd concentrate more on welfare programmes for the employees. It provides subsidized canteen for both staff & teammates. Special welfare policies & benefits are provided to the employees. 3- The management selects proper educated employee and post in proper place where employee can work as per qualification & experience. The factory also provides training time to time as according to their need. 4- An excellent performance appraisal system is carried on, in order to know the requirements as well as to judge the performance of the employees.



The following are some points that are for suggestion:1- The company may use the employees work diversification towards various other project so that their experienced skills can be utilized for the companys benefits which will inculcate the versatility in the employees. 2- To improve the moral & motivation of the employee the company should concentrate on the sports, club facilities & organize the innovative programmes. 3- Financial assistance for treatment of individuals or spouses in rarest of rare cases. 4- Observance of family welfare day every year. 5- Create awareness on domestic violence at the work place.





There is a good working condition inside the company. There is a high cooperation and good deal in the team sprit.

3- Workers are given adequate facilities like canteen, restroom, clean drinking water, medical facilities. In short we can say fulfills the statuary provisions of the factory act 1948. 4- Large number of the employees aware about the welfare programmes carried on, in the company. 5- The facilities of ATM to the teammate level employees are also provided in the only company.