Introduction of e commerce
Electronic commerce or ecommerce is a term for any type of business, or commercial transaction, that involves the transfer of information across the Internet. It covers a range of different types of businesses, from consumer based retail sites, through auction or music sites, to business exchanges trading goods and services between corporations. It is currently one of the most important aspects of the Internet to emerge. Ecommerce allows consumers to electronically exchange goods and services with no barriers of time or distance. Electronic commerce has expanded rapidly over the past five years and is predicted to continue at this rate, or even accelerate. In the near future the boundaries between "conventional" and "electronic" commerce will become increasingly blurred as more and more businesses move sections of their operations onto the Internet. Business to Business or B2B refers to electronic commerce between businesses rather than between a business and a consumer. B2B businesses often deal with hundreds or even thousands of other businesses, either as customers or suppliers. Carrying out these transactions electronically provides vast competitive advantages over traditional methods. When implemented properly, ecommerce is often faster, cheaper and more convenient than the traditional methods of bartering goods and services.

2. What are the Benefits of eCommerce&eBusiness?
The processes involved with conducting business on the Internet and opening an eCommerce shop to sell from have several benefits to both merchants and the customers who buy from them. The biggest benefits of conducting business Online include a cheaper upfront cost to the merchant, it's easier to set up and open the store and it's faster to get an Online business up, running and making sales. Helps Create New Relationship Opportunities: Expanding or opening an eBusiness can create a world of opportunity and helps to establish new relationships with potential customers, potential business associates and new product manufacturers. Just by being in an easy to find location that is accessible to users all over the world, you will be available for others to find and approach you about new opportunities. Customers who don't know you exist will know about you, product suppliers will request you add their items and other businesses will approach you about partnership opportunities. Many of these opportunities would not present themselves without an Online presence or site for them to discover you on their own. Open for Business 24x7: An eCommerce site basically gives you the ability to have unlimited store hours, giving your customers 24 hours a day, 7 days a week access to shop and buy items from you. Some merchants choose to limit their hours to 5 days a week, but orders can still be made over the weekend and customers can still make contact 24/7 via email, phone or fax. In addition, the costs associated with having your store open 24/7 are much less than maintaining a physical storefront or phone operator with 247 operation capability. You can literally take orders and let customers shop while you sleep, take vacations or from remote locations. Increases Brand or Product Awareness: Having an Online business means that you can literally reach out to millions of consumers looking for what you sell anywhere in the world. By reaching out to new markets and displaying your site prominently in front of them, you will be able to help increase your company/domain brand name and also increase awareness about your product line. By giving users 24/7 access in an easy to find location, you will help to create more word of mouth buzz for your eBusiness, in turn helping to promote your brand name and products. Users who haven't heard of you will discover you exist and help spread the word about you.

At the very least. more profits. Canada. Potential to Increase Company Profits: As mentioned above. men. Potential to Decrease Some Costs: In addition to potentially increasing sales and profits. customer service reps. Companies who already do business from a physical location are typically unaware of how much more they could be making if only they were to expand into their Online marketplaces. The customers you have will become more loyal shoppers each time they visit. Allows for Easier Delivery of Information: . Online businesses do have a greater chance of increasing sales and profits by opening up an eCommerce store to sell the items they offer. buyers. but also consider. Sell to anyone. Selling Online opens up many opportunities for businesses both new and old. a particular race and many more smaller niche markets. bigger budgets. making eCommerce great for improved customer satisfaction and visitor loyalty. but generally you will not be limited on the customers you can reach out to. eCommerce stores can run with less employees including sales staff. a generation of users. which can reduce costs related to building leases. opening an Online extension of your store or moving your business solely Online are great ways to boost sales and potentially profits. Owning an Online store gives the merchant much control over who they target and reach out to notify about the items for sale in their store. Currently. licensing requirements or currency differences. utility costs and other costs associated with running a brick-and-mortar storefront. anytime! Allows for Smaller Market or Niche Targeting: Although your customer reach may expand beyond your local area. Some countries outside the United States have additional regulations. Now that you offer your products for sale Online. visual and interactive way. consumers will be able to shop from your catalog more easily. UK. you can target women. anywhere. owning an eCommerce business typically means no limits as to who and where you can sell your products. This is typically done by placing keywords that those niche markets use on a regular basis when shopping for the items you offer. eBusinesses also do not need a physical location in order to stay operational. Physical storefronts are limited to the city in which they are located. Expands Geographical or Customer Reach: As mentioned. It's a great way to increase sales. Remember. order fulfillment staff and others. get updates on new items or product discounts and can shop or buy anytime they wish. eBusiness owners can also typically reduce the costs of running their business by moving it or expanding it into the Online world.Helps Establish Customer Loyalty: An eCommerce storefront will help create an easier means for your customers to purchase the items you sell and offers a unique way to display and describe your products in a informative. etc.S. especially if you already have a physical store. you may only wish to target smaller consumer markets and buyer niches for your eCommerce products. just because SALES increase it does not necessarily mean that company PROFITS will increase also. More sales. phone bills. Online businesses aren't limited unless you put geographical limits in place. Sales and profits are the lifeblood of any company. so it makes sense to increase them where ever possible and whenever possible throughout the existence of your company. Australia and others. you should consider targeting U. Potential to Increase Overall Business Sales: An eCommerce store that is an extension of a physical storefront is a great way to boost overall business sales and potentially increase company profits across the board.

Ordering System Taking orders from customers can drastically be improved if it is done online. real time data and much more information that they can easily find just by visiting your site day or night. Impacts Of E-Commerce On Business 4. Dell. Customization E-commerce provides for customization of products and services. Advertisement With direct marketing and customization comes as one-to-one or direct advertisement. When taken electronically. So sales -people have more time to sell. Markets The physical market disappears as does the need to deliver the goods to the marketplace. 15. This fundamentally affects packaging and greatly reduces the need for historical distribution. 14. It provides a competitive advantage as well as increases the overall demand for certain products and services. 7. The following are the impact of e-commerce on the global economy. In a market space. Corporate image means trust. information-rich. Also. Impacts on Direct Marketing 5. Other marketing Impacts 13. small but powerful software packages are delivered over the Internet. gifts. music and information-the changes will be dramatic. as well as how people choose to make purchases for many years to come. the administrative work related to physical delivery. Undoubtedly. New forms of marketing will also emerge. services. is a success story of customization. one can achieve mass customization. but it's also generally easier for merchants to update their site rather than break down an in store display and put up another for the next event. Reduced cycle time The delivery of digitized products and services can be reduced to seconds. 6. Already. If properly done. Also. orders can be quickly routed to the appropriate order-processing site. Traditional companies such as Intel. Customer service Customer service can be greatly enhanced by enabling customers to find detailed information online. and hundreds of other products and services. and other things that make our economy work. 16. New selling models such as shareware. in contrast to buying in a store or ordering from a television. Major savings are also realized in delivering digitized products versus physical delivery. Direct savings The cost of delivering information to customers over the Internet results in substantial savings to senders when compared with non electronic delivery. 8. For those products that are digitally based-software.An Online store and Web brochure are great ways to deliver and display information about your company and the products you sell. freeware are emerging to maximize the potential of the Internet. which is an electronic market. 9. 11. saving time for all parties involved. E-commerce has changed the face of retail. It saves both your customers and you precious time and can help you to plan more updates or better sales as it will be much easier for you to update and take down. intelligent agents can answer standard e-mail questions in seconds and human experts' services can be expedited using help-desk software. Today. Disney. it will continue to influence how companies sell and market their products. -commerce has made a profound impact on society. which is usually limited to standard products. linked . it can also force smaller businesses to shut their doors. People can now shop online in the privacy of their own homes without ever having to leave. cutting the cycle time by more than 90 percent. Not only does it benefit your customers. company information. can be reduced significantly. 12. especially across international borders. which is necessary for direct sales. 3. and interactive contact with customers. Corporate image On the Web. This saves time and reduces expenses. we can configure not only computers but also cars. customers can compute the cost of their orders. or change to being completely online. newcomers can establish corporate images very quickly. With an Online presence your customers will have direct access to product information. goods are delivered directly to buyers when purchasing is completed making markets much more efficient. Also. It facilitates direct reach of customers and the bi-directional nature of communication. Product promotion E-commerce enhances promotion of products and services through direct. This creates a fundamental change in the manner in which advertisement is conducted not only for online trades but also for products and services that are ordered in traditional ways. 10. promotions. specials. and Cisco use their Web activities to affirm their corporate identity and brand image. Dell Computers Inc. 17. jewelry. such as Web-based advertising. New sales channel E-commerce creates a new distribution channel for existing products. It also changes the way people look at making purchases and spending money. This can force larger brick and mortar retailers to open an online division. which is much more effective than mass advertisement. In some cases.

Impacts on Manufacturing 25. Few of them will have truly secure jobs in the traditional sense. Changing Nature of Work The nature of work and employment will be transformed in the Digital Age. firms are reducing the number of employees down to a core of essential staff and outsourcing whatever work they can to countries where wages are significantly less expensive. Using Web-based ERP systems. Using electronic bidding. and other functional systems. as described earlier. 26. The Digital Age workers will have to become very flexible. electronic cash. Some people predict the "fall of the shopping malls. which can be backed by currency or other assets. assemblers get sub-assemblies 15 percent to 20 percent cheaper than before and 80 percent faster. E-commerce requires special finance and accounting systems. direct e-mail. Communication. the production systems are integrated with finance. 22. 3. and cheaper products are offered. It could change consumers' financial lives and shake the foundations of financial systems and even governments. New technologies require new organizational approaches. Such changes may redefine organizations' missions and the manner in which they operate. This type of corporate change must be planned and managed. New product capabilities E-commerce allows for new products to be created and existing products to be customized in innovative ways. who sold those goods and services and the nature of transactions . Motorola gathers customer needs for a pager or a cellular phone. For example. Its diversity and pluralism is perfectly suited to the Internet. electronic cash is certain to come soon and it will change the manner in which payments are being made. Sub-assemblers gather materials and parts from their vendors. just-in-time manufacturing. it is already happening before our eyes. Mass customization. Furthermore. E-Commerce is changing manufacturing systems from mass production to demand-driven and possibly customized. Impacts on Finance 28. availability of products and services is much greater. marketing. the structure of the organizational unit dealing with E-Commerce might have to be different from the conventional sales and marketing departments. along with the customer's specifications and then sends the product to the customer within a day. and they may use one or more tiers of manufacturers. Types of e-commerce  The classification of ecommerce is based: who orders the goods and services to be sold. The use of the new payment systems such as electronic cash is complicated because it involves legal issues and agreements on international standards. and an increased emphasis on relationship marketing. For instance. especially when production is done in a different country from where the designers and engineers are located. new processes must be put in place. orders that are taken from customers can be directed to designers and to the production floor." and many retail stores and brokers of services are labeled by some as "soon to be endangered species. and all of them will have to be willing and able to constantly learn. 21. and processes. All these provide EC with a competitive advantage over the traditional direct sales methods. and salaries. 27. can be used as a source of information for improving products or designing new ones.advertising. as well as with business partners and customers. 23. Companies like IBM. The upheaval brought on by these changes is creating new opportunities and new risks and forcing us into new ways of thinking about jobs. and stand by them. services. To be more flexible and responsive to the market. General Motors." 18. E-Commerce also allows suppliers to gather personalized data on customers. Traditional payment systems are ineffective or inefficient for electronic trade. Driven by increased competition in the global marketplace. based on his or her exact needs. make decisions. 24. adapt. In many ways. Technology and Organizational Learning Rapid progress in E-Commerce will force companies to adapt quickly to the new technology and offer them an opportunity to experiment with new products. Building customer profiles as well as collecting data on certain groups of customers. transmits them electronically to the manufacturing plant where they are manufactured. are assembling products for which the components are manufactured in many locations. Customer’s convenience is greatly enhanced. careers. within seconds. and coordination become critical in such multitier systems. 20. Impacts on organizations 19. collaboration. represents the biggest revolution in currency since gold replaced cowry shells. Production cycle time is cut by 50 percent or more in many cases. enables manufacturers to create specific products for each customer. Nevertheless.

b. Mostly commodities and standardized goods e. wholesalers rather than retailers only. Business-to-Business (B2B) e-commerce a. Customer competence varies widely . The companies include in the B2B ecommerce are manufacturers. In this e-commerce type. 2.Business-to-Consumer (B2C) e-commerce a. Highly search-driven (relationships hard to come by) d. business and consumers are involved. elance Consumer-to-Consumer (C2C) e commerce Peer-to-Peer (P2P) e commerce RELATIONSHIP BETWEEN B2B AND B2C RAW MATERIAL PRODUCER MANUFACTURER DISTRIBUTOR RETAILER B2B B 2 C CONSUMER 1. b. 2. Often relationship-driven (little search) d.Classification of e-commerce • • • Business-to-Business (B2B) e commerce Business-to-Consumer (B2C) e commerce Consumer-to-Business (C2B) e commerce • • • Priceline. High customer competence c. Pricing is based on quantity of orders and is often negotiable. Business sell to the public typically through catalogs utilizing shopping cart software c.

Many non-standardized goods sold here f. A consumer posts his project with a set budget online and often within hours companies review the customers’ requirements and bid for the project. there is no visible intermediary involved. 3. It enables buyers to name their own price. 4. Consumer-to-Business (C2B) e-commerce a. Selling of knowledge and expertise online 5. for a specific good or services generating demand b. Napster. Craigslist. Examples: d. 4. It facilitates the online transaction of goods or services between two peoples. c. Examples: d. Like C2C but without the platform commercially involved. Consumer-to-Consumer (C2C) e-commerce a. but the parties cannot carry out the transactions without the platform. Peer-to-Peer (P2P) e-commerce a. 5. Advertisement of personal services over the internet. Mininova Business applications Some common applications related to electronic commerce are the following: Email Enterprise content management Instant messaging Newsgroups . e.e. c. b. May need software for communication on the common platform. b. which is provided by the online market such as eBay. often binding. However. Then the customer will review the bids and selects the company that will complete the project. Depends on attractive electronic market places to entice and sell products and services to the consumer 3. c.

in a standard syntax. output from one application becomes input to another through the computer-to-computer exchange of information. At the receiving end. EDI in Action EDI takes what has been a manually prepared form or a form from a business application.Online shopping and order tracking Online banking Online office suites Domestic and international payment systems Shopping cart software Teleconferencing Electronic tickets 4. Benefits of EDI . of commercial and administrative data using an agreed standard to structure an EDI message. Hence. Definition of Electronic Data Interchange (EDI) the transmission. of unambiguous information of business or strategic significance between computers of independent organizations. from computer to computer. translates that data into a standard electronic format. the standard format is “untranslated” into a format that can be read by the recipient’s application. and transmit it. the electronic transfer from one computer to another of computer processable data using an agreed standard to structure the data. Result is elimination of delays and errors inherent in paper-based transaction. the electronic transfer. 5. the interchange of standard formatted data between computer application systems of trading partners with minimal manual intervention.

 Sharing hardware. the saving from EDI are significant.1 – – EDI can be a cost. RJR Nabisco cut the processing of purchase order from about $100 to 93 cents 3 – – – saving accrue from the following improvements: reduced paper-based systems improved problem resolution and customer service expanded customer/supplier base Computer network A computer network. telephone. instant messaging. often simply referred to as a network. the Advanced Research Projects Agency ( ARPA) started funding the design of the Advanced Research Projects Agency Network (ARPANET) for the United States Department of Defense. Networks may be classified according to a wide variety of characteristics. such as printing a document on a shared network printer. and video conferencing. video telephone calls. is a collection of computers and devices interconnected by communications channels that facilitate communications among users and allows users to share resources. and thus save efforts and reduce cost 2 for companies dealing with thousands of suppliers and tens of thousands of purchase order a year. Development of the network began in 1969. In the 1960s.g. each computer on a network may access and use hardware resources on the network. In a networked environment.invoice is not necessary. people can communicate efficiently and easily via email. . A computer network allows sharing of resources and information among interconnected devices.and time-saving system because: automatic transfer of information from computer to computer reduce errors EDI produce acknowledgement of receipt of data . based on designs developed during the 1960s Purpose Computer networks can be used for several purposes:  Facilitating communications. e. Using a network. It was the first computer network in the world. chat rooms.

Users connected to a network may run application programs on remote computers. a WAN spans a large physical distance. or home usually contains a single LAN.Wide Area Network As the term implies.Local Area Network A LAN connects network devices over a relatively short distance. In a network environment. controlled. it's quite hard to remember the exact IP address. But. which helps you see the website you want. if it was not for the Domain Name System. DNS . LANs are also typically owned. the Domain Name System is the backend. Sharing software. In addition to operating in a limited space. WAN . The Internet is the largest WAN. Every day when you go online and open a website. A network device called a routerconnects LANs to a WAN. For example. though sometimes one building will contain a few small LANs (perhaps one per room). and information. A WAN differs from a LAN in several important ways.Domain Name System The World Wide Web that we know today would have not existed. primarily Ethernet and Token Ring. and managed by a single person or organization. data. In IP networking. and occasionally a LAN will span a group of nearby buildings. A networked office building. In TCP/IP networking. Speed up.    Information preservation. the router maintains both a LAN address and a WAN address. a LAN is often but not always implemented as a single IP subnet. LAN . They also tend to use certain connectivity technologies. Users connected to a network may run application programs on remote computers.  Sharing software. everybody knows . while it's easy to remember the name of a website. Most WANs (like the Internet) are not owned by any one organization but rather exist under collective or distributed ownership and management. The capability of providing access to data and information on shared storage devices is an important feature of many networks. there is an IP address. Behind every site. authorized user may access data and information stored on other computers on the network. A WAN is a geographically-dispersed collection of LANs. school. spanning the Earth. Security. Sharing files.

we do not need to bother to remember complicated numeric combinations to reach a certain website . HTTP HTTP functions as a request-response protocol in the client-server computing model. FTP is built on a clientserver architecture and utilizes separate control and data connections between the client and server File Transfer Protocol. FTP uses the Internet's TCP/IPprotocols to enable data transfer. A web crawler (spider) is another example of a common type of client or user agent. for example. or performs other functions on behalf of the client. The client submits an HTTP request message to the server.com is translated to 66. the protocol for exchanging files over theInternet. which translates the name into its corresponding IP address (e.g. The HTTP protocol is designed to permit intermediate network elements to improve or enable communications between clients and servers. High-traffic websites often benefit from web cache servers that deliver content on behalf of the original. like these technologies. while an application running on a computer hosting a web site functions as a server. HTTP proxy servers at network boundaries facilitate communication when clients .45. FTP File Transfer Protocol (FTP) is a standard network protocol used to copy a file from one host to another over a TCP/IP-based network.every time a domain name is typed in a browser it is automatically passed on to a DNS server. How does DNS work? A DNS program works like this .about Google.com. such as the Internet.125. A client is often referred to as a user agent (UA). A response contains completion status information about the request and may contain any content requested by the client in its message body.g. or generates such content as required.65. which stores content. a web browser. things would have been much harder.49).. or provides resources. returns a response message to the client. the domain name NTC Hosting. In HTTP. The server. but if you had to remember "74. Thanks to the DNS.we can use its meaningful and much easier to remember domain name instead. FTP is most commonly used to download a file from a server using the Internet or to upload a file to a server (e. uploading a Web page file to a server). such as HTML files and images. so-called origin server to improve response time. .100". FTP works in the same way as HTTP for transferring Web pages from a server to a user's browser and SMTP for transferring electronic mail across the Internet in that. acts as a client.40.

The HTTP protocol is designed to permit intermediate network elements to improve or enable communications between clients and servers. if you enter the URLhttp://www.without a globally routable address are located in private networks by relaying the requests and responses between clients and servers. acts as a client. There are many Web server software applications. Every Web server has an IP address and possibly a domain name. Netscape and others. The protocol definitions presume a reliable Transport Layer protocol for host-to-host data transfer.com. The client submits an HTTP request message to the server.mail Electronic mail. Web server A computer that delivers (serves up) Web pages. The first FTP client applications were interactive command-line tools. This required both computers to be online at the same time. a la instant . File Transfer Protocol (FTP) It is a standard network protocol used to copy a file from one host to another over a TCP/IP-based network. Originally. HTTP HTTP functions as a request-response protocol in the client-server computing model. implementing standard commands and syntax. FTP users may authenticate themselves using a clear-text sign-in protocol but can connect anonymously if the server is configured to allow it. Graphical user interface clients have since been developed for many of the popular desktop operating systems in use today.html in your browser. FTP is built on a client-server architecture and utilizes separate control and data connections between the client and server. returns a response message to the client. is a method of exchanging digital messages across the Internet or other computer networks. for example.com/index.pcwebopedia. email was transmitted directly from one user to another computer. or generates such content as required. Any computer can be turned into a Web server by installing server softwareand connecting the machine to the Internet. which stores content. or performs other functions on behalf of the client. E. while an application running on a computer hosting a web site functions as a server.html and sends it to your browser. HTTP is an Application Layer protocol designed within the framework of the Internet Protocol Suite. including public domain software from NCSA and Apache. or provides resources. commonly called email or e-mail. such as the Internet. For example. In HTTP. The server then fetches the page named index. A response contains completion status information about the request and may contain any content requested by the client in its message body. such as HTML files and images. a web browser. The server. this sends a request to the server whose domain name is pcwebopedia. and commercial packages from Microsoft.

Mobile commerce is usually called as ‘m-Commerce' in which user can do any sort of transaction including buying and selling of the goods. tele-communication and information technology services. and distribution. which is the email's content. Some customer care services are also provides non-voice services on mobile that is known as insta-alert facility. official and commerce requirement to pave the way of m-commerce that would later be very fruitful for them. User can transact money or transfer money. MCommerce is not only being widely accepted but also it is being more used as a popular way of business/ commerce. minimally. Users no longer need be online simultaneously and need only connect briefly. Presuming its wide potential reach all major mobile handset manufacturing companies are making WAP enabled smart phones and providing the maximum wireless internet and web facilities covering personal. which can be used any time through voice calling. The message header contains control information. Advantage of m-Commerce M-commerce has several major advantages over its fixed counterparts because of its specific inbuilt characteristics such as ubiquity. WAP based mobile handsets allow the user to access the official website of the institute. Areas / Uses of m-commerce In the current commerce industry. transferring the ownership or rights. retails. flexibility. Email servers accept. It is also said that it is the next generation wireless e-commerce that needs no wire and plug-in devices. An email message consists of two components. services. personalization. he/she can access the services or register services via voice calling or via Short Message Services (SMS) services. Thus it is not surprising that mobile commerce is emerging much faster than its fixed counterpart. forward. asking any services. the message header. mobile commerce promises exceptional business market potential. including. Banks also provide round the clock customer care services. banks. mobile commerce or M-Commerce has been entered in finance. for as long as it takes to send or receive messages. transacting and transferring the money by accessing wireless internet service on the mobile handset itself. typically to an email server. greater efficiency and higher fruitfulness. an originator's email address and one or more recipient addresses Mobile Commerce Mobile Commerce refers to wireless electronic commerce used for conducting commerce or business through a handy device like cellular phone or Personal Digital Assistant (PDAs). In these sectors. or pay the bill from its bank account using mobile commerce facilities. Finance Sectors Mobile Commerce works vastly in finance sector including all big and major financial institutes. The next generation of commerce would most probably be mobile commerce or m-commerce. M-commerce is more personalized than e-commerce and thus needs a gentle approach to appraise m-commerce applications. and the message body. Today's email systems are based on a store-and-forward model. deliver and store messages. . Whenever any user needs money or wants any sort of banking and finance related services.messaging. stock market and share brokers.

History of m-commerce Despite of huge popularity of mobile commerce. But the evolution of mobile commerce has again worked as ambrosia for them. Information Sector After the bursting of dotcom bubble. the status of cheques. The assumption of mobile commerce is not so young as it mushroomed so early from adopting this technology. which affect the human life. A separate sector has been evolved to exercise on this field for the IT experts. The webmasters have skilfully exploited this new area of IT-enabled commerce. e-commerce has gone downwards to hell. . Nokia has first introduced mcommerce application software Nokia toolkit version 4. In the IT field. can hire carrier/courier services and above all could also pay the dues related to it through mobile. Several business dealings no matter how big or small are being finalized on the mobile phone. the user can access the stock market quotes and get in live touch with current trading status on its mobile in two forms either voice (customer assistance) or non-voice (sms alerts) or both. Software platform is essential for operating any mobile and this tool has revolutionized the communication world because of its functioning as a small computer. which has strongly developed on 3G-phone technology. The booming popularity has forced the corporate world to develop a new commerce platform that can reach to masses. the status of requested processing and customer care support. Mobile commerce has attracted massive traffic because of its unique characteristics. Also broker can suggest the appropriate stock for intra-day trading to their users. mobile commerce has been used massively to deliver financial news. sports figures and traffic updates and many more onto a single handheld device ‘mobile'. which have nurtured most from mobile commerce.0. Besides this several bills can be paid using mobile and user can also check the available balance. Customer would be able to book the order. This technology cemented the way of mcommerce.5 G phone technology that allowed users to browse the Internet. The user can change the service of any financial institute or banks if gets better product and service or user is unsatisfied with the service of the subscribing company. The ubiquity and easy usage has further made it extremely popular across the globe. it is yet in the initial stage and can be further expand in to all the fields. It has already surpassed the fixed phone in the world.While in the stock market. The share broker sends market trends and tips of trading on their clients' mobile. Several dealings can be handled through mobile phones. stock updates. Service / Retail sectors Service and Retail sectors are also among the leading sectors. Telecommunication Sectors Mobile has played a giant role in communication technology through its versatility and superiority. It initially begins with the use of wireless POS (Point Of Sale) swipe terminals and has since then made its way into cellular phones and PDA's (Personal Digital Assistants). WAP builds on digital phone technology and first emerged on 2. The first enabling mcommerce technologies were presented through Wireless Application Protocol (WAP) and i-mode mobile Internet service. M-Commerce has proved a major boon for these sectors.

The future of m-Commerce seems extremely bright because several experiments are going on to introduce the upgraded version of mobile likely to emerged with the evolution of 4G mobile technology. .