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KRISHNA UNIVERSITY, MACHILIPATNAM MBA-202 HUMAN RESOURCES MANAGEMENT AND ORGANIZATIONAL BEHAVIOUR

1. Outsourcing is also known as __________. a) Subcontracting b) termination c) job rotation

(a) d) resignation (a)

2. Which function support the personal objectives of HRM?

a) Placement b) Job analysis c) Job design d) Industrial relations 3. HRM is a combination of personal management and _______ (d)

a) HR planning b) HRIS c) HR Decisions d) HR development 4. HRM is primarily concerned with________ a) Executives c) Non executives b) Dimension of people d) External environment (b)

5. Which one of the following becomes a creative factor in production? a) Land b) Capital c) Consumers d) Human resources (a) (d)

6. Demand for HR & management is created by ________ a) Expansion of industry c) Capital b) Shortage of labor d) Consumer preferences

7. HRM aims to maximize employees as well as organizational __ (a) a) Effectiveness b) Economy c) Efficiency 8. HRM function does not involve____________ a) Recruitment b) Selection c) Cost control d) Training d) Performance (c)

9. To achieve goals organizations require employees________ a) Cooperation b) Control c) Direction d) commitment

d)

10. HRM helps to improve____________ a) Production b) Productivity c) Profits d) Power

(b)

11. Responding to employees and involving them in Decision making is referred to as___________ a) Quality of work life c) Autonomy b) Reaction d) Empowerment (a)

12. Under HRD goals we consider ___ as a perishable commodity (a) a) Labor b) Leader c) Products d) Services 13. HR manager supplies ___ that is useful in strategy formulation (b) a) Core competencies c) Competitive advantage b) competitive intelligence d) competent people (c)

14. HR planning is influenced by _______ a) Future needs c) Time horizons b) Demand forecasting d) Supply chain

15. Delphi technique is a method of forecasting_________ a) Organizational needs c) Individual needs b) Personal needs d) Experts needs

(b)

16. The process of Job analysis involves _________ a) Recruitment b) Job Design c) Job description 17. Which is considered as a source of Job data? a) Strategist b) Incumbents c) CEO d) advisors

(c) d) Selection (b)

18. Which one of the following is not considered under job description? a) Duties b) Location c) Machinery d) Experience 19. Which of the following is an unusual sensory demand? a) Essay writing b) Sight c) Skills d) Ability (c) (b) (d)

20. Which of the following is not considered under job analysis? a) Training development c) Research & development 21. TQM is also known as_________ a) Total commitment to quality c) Tested Quality maintenance b) Total Quality maintenance b) performance appraisal d) Career planning

(a)

d) Tested commitment to quality (a)

22. Which of the following factor affects Job Design?

a) Behavioral factor b) time factor c) ethical factor d) Cost factor 23. The flow of work in an organization is strongly influenced by______ a) Nature of the customer c) Nature of the entrepreneur (b) b) Nature of the product /service d) Nature of the Investors (d)

24. Ergonomics is concerned with _______ a) Training c) Selection b) Development d) Designing & shaping jobs

25. Which of the following in nota job design approach? a) Job enlargement c) Job engineering b) Job enrichment

(d)

d) Socio-technical &environmental factors

26. Job rotation helps in _______ a) Selection c) Increase salary b) Reduce boredom d) Fringe benefits

(b)

27. Which of the following is not a job data? a) Technical conference b) Checklists c) Experts opinion d) Diary

(c)

28. To modify an incorrectly specified role or job we consider ___ (a) a) Task revision c) Skill development b) Task design d) Work pattern (b)

29. Which of the following is not considered under recruitment? a) Planning c) Evaluating &controlling b) Training &development d) Strategy development

30. Notifying vacant positions by posting notices is known as ___ (b) a) Job positioning b) Job posting c) Job design d) Job analysis 31. The list of current employees who have specific skills is called as ____ b) Skill records c) Skill banks (c) d) Skill list

a) Skill levels

32. Employee referrals collect some monetary incentives from organizations, which are known as ___________ a) Founders fees b) Finders fees c) First fees (b) d) Former fees

33. Identifying the right people in rival firms, offering them is __ (a) a) Poaching b) Pouching c) Poching d) Patching

34. Preliminary interview is conducted for ______the applications (b) a) Evaluate b) Scrutiny c) Testing d) Relating

35. Which is not included in selection tests? a) Affordable tests c) Interest tests b) Graphology tests d) Aptitude tests

(a)

36. Which is not considered as external sources of recruitment? a) Displaced persons c) Previous applicants

(c)

b) Professional (or) Trade associations d) Consultants (a) d) Requirement

37. We can choose a test basing on _________ a) Reliability b) Efficiency c) Effectiveness

38. One of the following is considered as an employment interview(c) a) Simultaneous interview c) Sequential interview b) One-to-last in interview d) Pattern interview (c)

39. Which of the following is not a type of interview? a) Stressful b) Behavioral c) Unusual d) Mixed

40. Which of the following is not considered under employment contract? a) Holidays c) Allowances b) Grievance procedure d) Career opportunities (d)

41. A systematic and planned introduction of employees to their jobs and co-workers is known as_________ a) Induction b) Inspection c) Invention (a) d) Involvement (a)

42. Placement is understood as __________ a) Allocation of people to jobs

b) Allocation of resources to jobs

c) Allocation of resources to organizations d) Allocation of employees to machinery

43. Employees must require ____________ a) Technical skills c) Interpersonal skills b) Human skills d) Motor skills

(c)

44. Ethics correspond to the basic ____________ a) Human needs c) Personal needs b) Employee needs d) Job needs

(a)

45. Values create ______with the public a) Credibility b) Ethics c) wealth d) Brands

(a)

46. Attitudes represent______ of individuals towards other a) Values &ethics c) Feeling &beliefs b) Values &benefits d) Feelings &emotions

(c)

47. Decision making at organizations helps to solve_____ a) Ethical problems c) Employee- related problems b) Work- related problems d) Union related problems

(b)

48. Any attempt to improve current (or) future employee performance by increasing an employees ability is known as______ a) Performance appraisal c) Performance planning b) Training &development d) Incentives (c) (b)

49. Training and development offer ________to a firm a) Employee hiring c) Competitive advantage b) Flexibility d) Competitors

50. Orientation is also known as __________ a) Induction b) Inspection c) Involvement d) Instruction

(a)

51. The interviewer uses a preset standardized questions, is known as ______ interview. a) Structured b) mixed c) behavioral d) stressful (a) (a)

52. Needs assessment occurs at ________ a) Group and individual levels b) Individual and organizational level c) Organizational and management d) Management and workers level. 53. Who are not Raters? a) Peers b) clients c) self-appraisals d) consumers

(d)

54. In the forced choice method the rater is forced to select statements which are _______ a) planned in future c) About to list b) readymade d) not determined (a) (b)

55. Essay method is extremely useful in filling ______ a) Information gaps c) Performance gaps b) training gaps d) career gaps

56. Psychological appraisals focus on future potential and not ____(c) a) Future performance c) Actual performance b) present performance d) previous performance (b)

57. Remuneration strategy must jell with _________ a) Corporate let strategy c) Business level strategy b) corporate strategy d) Functional level strategy

58. Which one of the following is not considered under remuneration model? a) Pay survey c) job hierarchy b) pricing jobs d) inventory stocks (c) (d)

59. Incentives are _______ granted to employees. a) Fair wage amount c) Variable rewards b) living wage d) minimum wages.

60. Assessment-classification model considers _________ a) Construct his/her job c) Consider his/her actions b) Construct h/her profile

(b)

d) consider his/her performances (a)

61. Job analysis involves collecting and recording of ________ a) Job information c) Applications b) HR audit d) list of competitors

62. HR audits of non-managers are called ___________ a) Non-executive inventories c) Skills inventories b) executive inventories d) personal inventories

(c)

63. Which of the following is not considered under job evaluation?(d) a) Ranking method c) Point ranking method b) factor comparison method d) forced choice method (a)

64. Components of executive remunerations includes a) Commission b) fringe benefits c) tourism d) gift packs 65. Participative management has __________ a) Past dimensions c) Ethical dimensions b) future dimensions d) unethical dimensions

(b)

66. Training and development need=___________ a) Standard performance actual performance b) Actual performance standard performance c) Actual performance expected performance d) Expected performance actual performance 67. ______is attributing our own thoughts and feelings to others. a) Protection b) projection c) probation d) provision

(a)

(b)

68. ________specifies the firms goals and designates the responsibilities and authority for their achievement. a) Safety policy c) standard policy b) strategic policy d) systematic policy (b)

69._______ refers to an individuals response to a disturbing factor in the environment. a) Performance b) stress c) standards d) training 70. A ____is a temporary separation of and employee from the employer a) Promotion b) transfer c) lay-off d) resignation (c) (b)

71. ____is concerned with the relationship between management and workers a) Human relations c) Union relations b) industrial relations d) employee relations (b)

72. When subordinates are involved in decision making at all levels, the resultant concept is _______ a) Effective management c) Participative management b) efficient management d) productive management (c)

73. _______ means a mandatory settlement of an industrial display by a labor court a) Adjudication c) Conciliation b) Arbitration d) Collective Bargaining (c) (a)

74. _______ determines what is ethical &what is not a) Religion b) Nationality c) Culture d) Legal system 75. HR audits of management are called____________ a) Skills inventor Management c) Executive inventories b) management inventories d) Individual inventories

(b)

76. ___ is the ability to apply specialized knowledge or expertise a) Technical skills c) Conceptual skills b) human skills d) personal skills

(a)

77. ______ putting employees in charge of what they do.

(b)

a) Ethical dilemma b) empowerment c) re-engineering d) TQM 78. Individuals degree of liking or disliking of themselves is known as ____ a) Self-monitoring c) Self-evaluation b) self-esteem d) self-development (b)

79. _________ is the desire for friendly and close interpersonal relationships a) Achievement need c) Affiliation needs b) power need d) individual need (c)

80. ____ is the individuals belief that he/she is capable of performing a task a) goal-setting theory c) Equity theory b) self-efficacy d) reinforcement (a) (b)

81. ___ is the degree to which job assignments are procedurized a) Task structure c) leader-member relations b) position power d) employment

82. ________ is the no. of subordinates a manager can efficiently and effectively direct a) Chain of command c) Authority b) unity of command d) span of control (d)

83. How and organization transfers it inputs into outputs is based on _____ a) Innovation b) imitation c) technology d) evaluation (c)

84. _____ is the primary or dominant values that are accepted through out the Organization a) Dominant b) core values c) subcultures d) cultures (d) (b)

85. _____ which is linear and continuous. a) Change agents c) Second order change b) planned change d) first order change

86. ______ has high interaction among team members to increase trust and openness. a) Process allocation c) Teambuilding b) intergroup development d) technology development (c)

87. _______is the process of estimating the quantity and quality of people required to meet future needs of the organization a) Demand forecasting c) Value chain 88. _______ is inconsistent with TQM a) job design b) job analysis b) supply forecasting d) supply chain (b) (a)

c) job rotation d) job enlargement (c)

89. _______ involves screening candidates electronically a) E-commerce b) E-mails c) E-recruiting d) E-teaching

90. ______ provides complete job-related information a) Realistic job review c) Realistic job meet b) realistic job view d) realistic job preview

(d)

91. In the ___________interview, rarely questions are put by the interviewers a) Structured b) stressful c) behavioral d) unstructured 92. ________ refers to the use of internet or and organizational intranet to conduct training on on-line a) E-learning b) E-recruiting c) E-mails d) E-commerce (a) (a) (d)

93. BARS is known as _________ a) Behaviorally anchored rating scales b) Behaviorally anchored ranking scales

c) Behaviorally anchored random scales d) Behaviorally anchored raising scales 94. ___ makes the employees indulge in conspicuous consumption (b) a) Training and development c) Wages b) incentive payments d) salaries

95. Which of the following is not considered under motivation theories? a) goal-setting theory c) Equity theory b) Maslows theory d) two-factor theory (a)

96. HR Departments plans the companys manpower needs ______(c) a) Reactively b) pre actively c) proactively d) inactively

97. ________ manager are recruited along with trained specialists in the HR Department a) Staff b) general c) line d) human resources (d) b) CEOs d) other employees (d) (c)

98. HR Departments gets feedback from ___________ a)Top management c)general mangers

99. HR Department conveys _____ to everyone a) Individual goals c) Career goals b) functional goals d) organizational goals

100. Which of the following is not included in Maslows needs hierarchy theory? a) Safety needs c) Physiological needs b) self-esteem needs d) self- motivation needs (d)