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Model Questions for IPO & PM Grade I Exam

1. done a) b) c) d) only 2. Master office Supdt 3. Postal Manual Volume VI PART I Sunday and other post office holiday Night post office will be Booking of the Regd article, including VP article Sell postage stamps SB transaction only Above A&B Ans:d(2/1) Memorandum distribution of work ( MS-11) is issued by a) Head Post b) Inspector of Post b) Senior Supdt of post d) Divisional Ans:d(4)

Mark the correct option a) A nominal roll is a record of Postal Assistant actually at work in a post office on any given day maintained in form MS-12 b) The nominal roll should be written up by the postmaster c) A nominal roll on similar lines may also be maintained for postman and village postman in offices where their strength is more than 25 d) All the above Ans:d(4) 4. Attendance register in form S-37 will maintained by a) Every post office b) Only Head post office c) Every PO having more than one clerk d) All the above Ans:c(4a) 5. Village sorting list in form M-52 will be prepared and supplied to each office by a) Divisional Superintendent b) Sub divisional inspector c) Sub Post Master d) Head postmaster Ans:b(5) 6. A rout list in form M-53 is issued by______ to_________ Postman of these 7. Divisional Supdt , b) Postmaster , Postman c) Sub divisional inspector, village postman c) None Ans:c(5) The village sorting list once in a month should be examined by a) Sub divisional a)

inspector c) Sub account


Supdt of postoffice

assistant d) Postmaster Ans:c(5) 8. The yearly village return MS-88 in the month of ____ of each year should be kept by ______showing the number of articles of all sorts received for delivery in each village within the jurisdiction of the office . As soon as the compilation is over, it should be totaled, signed by__________and forwarded to __________. a) of post office b) c) inspector d) these 9. PA Village postman, Mar, sub divisional inspector , Supdt

Accountant, Feb, postmaster, head of the circle Sub account assistant, Feb, Postmaster, divisional None of

assistant Ans:d(21) 10. Head of the Circles circulars are ordinarily issued by head of the circle once in a Year Half year c) Month c) Quarter Ans:c(24) 11. Any information received by the officer of the department officially should not be made public but this restrictions are however not applicable to a) Competent court of law b) District magistrate c) Commissioner of Police or District SP d) All the above Ans:d(17) 12. Leather cash bag should be used when the amount of currency notes exceeds Rs a) 5000 b) 10000 c) 500 d) 1000 Ans:c(27) 13. Preservation period of stack book of post office is a) 20 Years b) 10 Years c) 5 Year s d) 3 Year s Ans:b(25) 14. Preservation period of Nominal Roll a) 10 Years b) 20 Years c) 30 Years d) Perma b) a)

Ans:c(6) MO Oblong stamp and insurance stamp should be keep in custody of a) Money order b) Parcel PA c) Sub Account d) Postmaster

nent Ans:d(25) 15. The following records may not be destroyed without the special permission of the Head of the Circle a) Post office order book b) Register of undeliverable pass books in deposit in the head office c) Post office certificate ledger d) Correspondence regarding which enquiry in progress or connected with the cases which have not been fully decided or closed e) All the above Ans: e(25) Published By : 16. Mark the correct option remittances sent by post a) When a remittance is to be sent by post, the money should be placed in Leather cash bag and cash sealed by treasure. b) The remittance advice and acknowledgement dispatch inside of Regd bag. c) When remittances is to be sent in charge of a special carrier, the amount should be made over to the carrier and he should be required to grant a receipt for the same in treasurer cash book. d) All the above Ans:d(28) 17. The loss of identity card should immediately be notified by ______in his ______ Postmaster, daily b) Inspector, daily dairy c) Head of the circle, circular d) None of these Ans:c(32) 18. The annual fee of business reply card should be realized in advance and credited to a) Postmaster Account b) UCP c) UCR d) None of these Ans:c(32) 19. Mark the correct option relating to the VP article found in letter box a) The sorting clerk should after noting the irregularity in error book(MS-2) show the article to the PM and make it over to Regn/Parcel clerk b) If the article is fully prepaid with postage, registration fee and VPP and is accompanied by the prescribed form duly filled up it should be disposed of as if presented at the window c) The receipt for the sender being handed over to sorting clerk and pasted him in error book d) All the above Ans:d(33) 20. ___________ must, from time to time examine the registers (MS-85) and visit books (MS-86) of the village postmen attached to his office a) Head record dairy a)


b) Inspector of post office c) Postmaster d) None of these Ans:c(39) 21. The memorandum and statistical register (MS 14 a) are prepared by____ on the ____ and the statistical memorandum should be submitted to _____on the 10th of the each month counter signed by______ a) Postmaster, 1st of the each month, head of the circle, divisional inspector b) MO PA, 1st of the each month, head of the circle, divisional inspector c) Regn/Parcel PA, 1st of the each month, Head of the circle, postmaster d) None of these Ans:d(41) 22. On the _____ of the each month a statement of cases pending at the end of the preceding month should be prepared by_____ inform______in duplicate by meant of carbonic paper, the top copy being retained for office record and the lower copy being submitted to the ____as the statement of complaint. a) 5th , divisional inspector, Cpt-3, Head of the circle b) 1st , First class postmaster, Cpt-3, Supdt of post office c) 10th , HRO, Cpt3, Head of the circle d) None of these Ans:b(48) 23. Suggestions complaint book (MS-94) will be kept by a) Head Post officers b) Sub Post offices c) RMS officer d) All post officers Ans:d(48b) 24. The book of information is maintained in ______ . The book should be kept up to date and retained by _____ in his personal custody. a) Each Head office, Postmaster b) Each branch officer, BPM c) Each HO and SO, PM/SPM d) None of these Ans:c(48c) 25. Service books and service rolls in _______ the ________ is responsible for the safe custody a) Divisional office, SP b) Divisional office , SSP c) Head Offices, Head Post master d) None of these Ans:c(49) 26. When a VP article is delivered as ordinary registered article and the VP amount subsequently collected the amount should be taken to a) b) c) d) sender e) 27. A VP articles on which intimation has been served an lying in the deposit for seven days can be retained MO issue and VPMO issued To UCR and the amount paid to the sender charging under UCP To UCR and VPMO issued by per-contra charge to UCP Amount sent by service MO to the Ans:c(227a)

a) b) c) d) days 28. a) b) c) d)

For further seven days without any fees For further seven days on payment of fees For fifteen days on payment of fees Cannot be retained return to sender after 7 Ans:b(231) In case of refused/unclaimed VP articles the VPMO form should be

Returned back to sender Destroyed Filled in the office Upper portion of MO form destroyed and lower portion with senders certificate to be filed Ans:d(232) 29. No redirection fee is charge on redirection of a parcel If the revised address of the addressee is within the same delivery office If the revised address of the addressee is within the same post town If the parcel is returned to sender and if the sender resides in a different address within the delivery area of the office or within the same post town All the above Ans:d(189) 30. The amount noted for remittance to sender of VP article Can be altered free of cost at the request of the sender Can be altered on payment of prescribed fee at the request of the sender Can only recall the article None of these Ans:a(210) Published by : 31. Postage stamps can be affixed to IPOs to made up broken amount on the condition

a) b) c) d)

a) b) c) d)

a) b) c) d)

The no of stamp should not exceed 3 Amount should not exceed 4 Total value of IPO including the stamps affixed there in should not exceed 100 All the above Ans:d(188) 32. Unpaid postage abstract is a record in form______-which is to be maintained by every_____ and_______to record the _______of unpaid articles


MS-88, Account office, Circle account office, registered

b) c) d)

ACG 45, Sub office and branch office, receipt ACG 45 , Head office and sub office, receipt and dispatch ACG 45, Account office, Head office, receipt and dispatch Ans:c 33. To availing registered journals facility at least ____ articles has to be booked monthly b) d) a) 200 c) 500 150 250 Ans:b regd

34 The sender of an inland regd article may obtain attested copy of the addressees receipt on application made to the Post office within_____ of the date on which the addressee signed the original receipt. a) months c) months year 6 d) Ans:c(185) One 3 b) 4 months

35. It will be ensured that the aggregate value of all the VP articles including article including customs duty articles entrusted to an EDDA does not exceed Rs ______ a) c) 8000/b) 10000/d) Ans:a 36 Postmaster order book (MS-1) maintained in b) d) Ans:c(50) All All the 20000/5000/-

a) All sub offices Branch offices c) All Head offices above 37. is In PO

when duties of Pas are combined, the combination permissible Money order & Treasury Delivery and d) Ans:d(4)\ Delivery and b) Sub

a) account & mail c) Deposit mail

a) b) c)

38. The customs duty due on letter/packets of the foreign letter/mail should be realized And brought in to a separate head at the PO In cash and credited under UCR In cash and converted in to postage stamps affixed and defaced on receipts


Should be collected and sent to customs authorities directly Ans:a(1(3)) 39. Business reply cards and envelops should be taxed

a) b) c) d)

At the prepaid rate of postage Twice the deficiency of the postage At the prepaid rate of postage and handling charges. At the twice the deficiency of postage and handling charges. Ans:c(32) 40. If an insufficiently prepaid VP article is found in a letter box, it should be

a) b) c) d)

Returned to sender Booked in the normal course and postage due is collected from the addressee Booked in the normal course as a registered article None of these Ans:a(33) 41. Loose account bags containing cash bags will be in the personal custody of the a) postmaster c) assistant Ans:d(67) 42. Transit bags means Postmaster/Sub b) Sub Accounts d) Sorting assistant Treasurer

a) b) c) d)

Several bags intended for other offices received loose at the office Bags to be kept in deposit at the office Several bags intended to be dealt with the office enclosed in a bag addressed to the office None of these Ans:c(33) 43. Redirection fee for redirecting parcels should be collected In cash and credited In cash and credited Should be collected Should be affixed on in to account as such under UCR head in the form of undefaced postage stamps the parcel in the form of postage stamps and

a) b) c) d)

defaced Ans:c(30) 44. Notice of hours of Business for PO/RMS offices should be supplied by a) master c) Head Post b) Postmaster General Asst. Supd to PO

d) division 45. once c) days month 46. articles month c) month month 47. Supdt.

Sr. Supdt of Pos/ Supdt. of Pos. of the Ans:d(5)

Left India articles to be sent to RLO a) At b) 15 d) Ans:a Time limit for requesting copy of addresss receipt of Regd a) One b) Three d) Ans:c Notice of hours business for Branch office will be supplied by a) The Divisional b) The Head Postmaster The account d) Sub divisional Six Two month One One week

c) office Inspector Ans:d 48. Postal mails superscribed in On India Government Service received for delivery a) b) c) d) Containing both name and address of the officer to be delivered redirected according to official designation Containing only the name to be delivered according to name of the addressee Postal mails not bearing the superscription On India government Service but contain name and designation of the officer., to be delivered redirected according to name All the above Ans:d(10) 49. A letter delivered to an addressee can be reposted within the post town for redirection a) fee c) postage 50. posting c) sender RMS Ans:a The d) The concerned d) b) After getting redirection After getting 50% of redirection fee After collecting fee equal to Free of cost Ans:d(71)

When a VP article is redirected, intimation should be served to a) Office of b) The addressee

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51. Office Office Office office 52.

Preliminary sorting of mails is done by a) Mail b) c) Post

Returned Letter

d) Head Ans:c(84) The postman returns undelivered unpaid articles to a) Treasurer Deposit PA c) The Postmaster d) Delivery PA Ans:c(123)


53. An article bearing OIGS addressed to the officer of Central Govt Service bearing his name & designation is delivered to a) Designation c) Name b

) office these 54. letters Cards above 55.

Incharge of the d) None of Ans:b(101) To ascertain the punctual clearance of letter box, the postmaster a) Post test b) Post trial Cards c) Post test d) All the Ans:a(73)

Delivery beat list are prepared by a) Sub Divisional Head b) Supdt of Post Office c) Postmaster of concerned PO d) Postman of concerned beat


Ans:c(102) 56. Window delivery tickets are meant for receiving

a) b) the window c) d) above 57.

Regd/Unregistered mail at the window of the PO Fully prepaid unregistered mails for the addressee across Fully prepaid unregistered mail in a locked bag All the

Ans:c(100) In case of inward unpaid foreign mails, the article can be taxed a) By any post office b) by only the Head Post office c) By the office of exchange in India d) By the RMS office only Ans:c(115) 58. Accounts and branch office bags received in mail bags should be transferred to a) The Sorting PA b) The sub account PA c) The PM/SPM d) The treasurer Ans:d(106) 59. The unpaid station bundle addressed to the office should be a) Opened by the delivery PA b) Taken by the Postman for delivery c) Made over, unopened , by the delivery PA, to the Postmaster d) None of these Ans:c(108) 60. The paid unregistered article to be transferred to the deposit department at the time of delivery will comprise a) Article to be redirected b) Articles to be deposited c) Articles the addresses of which are not known/articles with undecipherable and incomplete addresses/articles with fictitious address d) All the above Ans:d(113) 61. Particulars of window delivery ticket issued should be entered in a) Postmaster Order book b) Postmaster Daily dairy c) Register of window delivery tickets(MS 23) d) All the above Ans:c(100) 62. Window delivery ticket prepared in form a) MS 23 b) MS 22 c) MS 24 d) MS 11 Ans:c(100)

63. all a) b) c) d) above

Post boxes and bags entitling the renders to receive delivery of Fully prepaid Parcels and VP parcels Any letters Fully prepaid unregistered letter, ILC, PC, All the

Ans:c(100) 64. Beat instruction register prepared in form a) MS 32 b) MS 31 c) MS 30 d) MS 24 Ans:a(102) 65. Book of addresses instructions is maintained by a) Deposit Assistant b) Postmaster c) Mail Assistant d) Sorting Assistant Ans:a(133) 66. Undelivered acknowledgement cards are to be destroyed after a) 15 days b) One month c) Three Months d) Four Months Ans:d(143) 67. If an article issued by RLO either for deliver to the addressees or to return to the sender cannot be delivered a) It may be redirected whenever the revised address of the addressee/sender is not known the PO b) It should be again returned to RLO c) It should be burnt d) It should be sent to the HPO for safe custody Ans:a(139) 68. Undelivered packets containing Registered Newspaper return to sender a) On the same day b) After 7 days c) After 15 days d) After one month Ans:b(143) 69. Permanent instructions are valid for a) One year b) Two years c) Three years d) Five years Ans:c(133) 70. Instructions regarding authorizing Post Office to pay money order to another person are valid for

a) year c)

One b) Three Two years

years d) Five years Ans:c(133) 71. If the addressee of ordinary article is not traceable and address of the sender is not noted on the article a) The article is kept in office undelivered b) The beat postman tries to find out the addressee once again c) The deposit PA forward it RLO after passing remark in red ink after keeping in deposit for 7 days d) The article may be destroyed with permission of Postmaster / Sub postmaster . Ans:c(143) 72. An article for which notice of arrival has been tendered to the addressee, it a) Can be redirected to a new address b) Cannot be redirected to address elsewhere c) Can be redirected on collection of specified fee d) None of these Ans:b(131) 73. Unclaimed unregistered article marked Poste restante should be deposited of a) Two months b) After 7 days c) After 15 days d) After one month Ans:d(143) 74. I class foreign inward mail on redirections are eligible for free redirection a) Up to the new address b) Within India c) Not eligible for air transmission d) Cannot be redirected Ans:b(137) 75. Instruction slip means a) Letter of instruction received for public b) Instruction given by the postmaster to his subordinates c) A document in which gist of instruction in connection with delivery / redirection of postal article from public are communicated to departments d) None of these Ans:c(134) 176. 1999 Pin code system was introduceda) Mar b) Jan 2004

c) 1972 2002 177. a) 2001 c) 2001 2002 178. a) 1999 4

15th Aug d) Ans:c E Post Service Commenced 2nd Aug b) 1st Apr d) Ans:a The Surface Airlifted (SAL) Mar was introduced c) d) 1st b) Apr1999 Aug Jan 200 Aug Jun 2005 Aug

2002 Ans:c 179. Speed Post service launched a) 1st Apr 1999 1986 c) 1st Apr 2001 2002 Ans:b 180. a) 2006 n 2005 c) 2001 2002 181. a) c) 1737 these 182. One India one rate service in speed Post was 21 Aug 1st Apr

b) d) Aug

1st Aug

introduced on b) d) Aug b) Ju

Ans:a When was sorting of letters During 1837 During 1937 During

in rail

brought into operation

d) None of Ans: a When was the first automatic Telephone Exchange established in a) 1915 b) 1916 c) 1914 d) None of these Ans: c 183. When was the first mail motor van brought in to service a) 1905 in England b) 1837 in England c) 1905 in India d) 1905 in Mannilla Ans: a 184. When did the first Air Mail service started1911 a) 1915 b) 1916 c) 1914 d) 1911 Ans: d 185. When did the VP system introduced a) 1877

b) c) d) 186. a) b) 187. a) b) 188. a) 2001 c) 2001 2002 189. a) 2000 c) 2001 2002 190 a) b) c) d) 191.

1882 1880 None of these Ans:a The RMS service was started 1907 1916 c) 1914 d) 1911 Meghdoot Award in postal department 2000 1984 c) 1998 d) 2005 Retail Post was introduced 2nd Aug 1st Apr

Ans: a was introduced

Ans:b b) d) Aug 2000 Aug

Ans:b Greeting Post was introduced 6th September b) 1st Apr d) Ans:a QMS was introduced in India 1975 1984 1996 1911 Compensation of speed post is a) 500/Aug Aug 2000

Ans:a b) 100 c) The double Whichever is less of the B&C Ans: d

0/rate of speed post charge d) 192. 5/c) ree 193. size size Ans:c 194. The 10/-

Proof of delivery of speed post is Rs a) 3/b) d) Ans:c rate of ePost is a) Rs 5 per page A4 b) c) Rs 10 per page A4 d) Rs 6 per page A4 size Free F


ITC Card den is a) Three b) Two c) Five d) Four Ans:a ( 100/-, 200/-, 500/-, issued by BSNL) Mark the correct option relating to Insurance fee is

a) b) 6/c) d) above 196.

The Value of insurance not exceeding Rs 200/- is Rs 10 The value above Rs 200/- for every additional Rs 100 is Both the above None of the Ans: c Flat rate parcel
Dimension of boxes (in mm) 250*50*300 250*100*300 300*250*200

Weight (in Kg.) 0 to 1 Above 1 to 2.5 Above 2.5 to 5 Tariff (in Rs.) 125 200 400

Flat Rate Parcel Boxes size Small - S Medium - M Large - L


AML means a) Authorized monitory limitation b) Advance Mail Line c) Anti money laundering d) None of these Ans:c 198. Order stamp and the unpaid stamps should be taken a) In a piece of paper which in turn should be kept in Guard file b) in the same book of postmarks in which impressions of all the stamps and seals are taken c) In a separate book of post marks to be kept in the personal custody of the postmaster d) In the book of postmarks maintained by the delivery assistant Ans:c(103) 199. Mail bag is a) A due bag b) Not a due bag c) An unusual bag d) None of these Ans:a(28) 200. Unpaid letters which are posted open or insecurely closed a) Should be sent to RLO b) Should be returned to the sender duly enclosed in a service cover c) Should be securely closed and forwarded to its destination in a service cover d) Should be securely closed and forwarded to its destination. Ans:d(111) 201. If a customer booking speed article for Rs 50,000/ to 1,00,000/ in a month then what is the rate of discount applicable for the speed booking ? a) 5% b) 3% c) 4%

d) None of these Ans:a 202. What is the main criteria to consider a customer as Bulk customer in speednet ? a) Anyone who provides Rs.10,000 worth of Speed Post business in a month b) Anyone who provides Rs 5000 worth of Speed post business in a month c) Anyone who provides 5000 article in a month d) None of these Ans:a ************* 203. Who is the designated authority to enter into agreement on behalf of the Department for providing BNPL facility for Speed Post service at Head Post Office ? a) Head of the Circle b) Divisional head c) DG Post d) None of these Ans:b (Prepared by AB Kantharaja Mobile No 08969822340 visit : )