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Abstract: SAP® Solutions for governance, risk and compliance (GRC) form an integrated portfolio of applications that embed and optimize all governance, risk and compliance activities to overcome the problems caused by business fragmentation and disjointed approaches to GRC management. Download this white paper to learn how to leverage information within your existing business applications to evaluate risk and apply controls directly within business processes. Achieve greater transparency and predictability, enabling your organization to improve GRC activities and overall enterprise performance. -- Select One -Learn how SAP solutions for GRC work together to automate end-to-end GRC activities including: • • • • • • Corporate governance and oversight. Risk management. Control testing and remediation case management. User access and authorization. Global trade services. Environment, health, and safety management.
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SAP® SOLUTIONS FOR GOVERNANCE, RISK, AND COMPLIANCE
A U N I F I E D A P P RO A C H T O G O V E R N A N CE, RISK, AND C OM P L I A N C E
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“General Mills uses SAP as the global platform for integrated transaction processing and segregation of duties in ensuring Sarbanes-Oxley compliance in the area of information systems. Software and business processes that streamline and advance a company’s risk management and compliance capabilities are an important aspect of corporate governance. SAP tools that deliver an integrated solution across the enterprise are an important and welcome new advance in this important area.”
Michael Carr, Director of Information Systems, General Mills Inc.
SAP solutions for GRC work together to automate end-to-end GRC activities. analysis. including corporate policies. tions for GRC are powered by the SAP NetWeaver® platform. As a result. and safety management. solutions for governance. and monitoring to forecast and respond to potential threats • Automated controls to ensure appropriate user access and authorization • Monitoring of business processes to promote desired behaviors and maximize results • Streamlined management of global trade compliance and environment. and compliance provides you with a strategic business weapon to protect brand and reputation. . and compliance activities to overcome the By completing thisby business fragmentation and disjointed approaches to GRC management. optimize opportunity. user access and authorization. risk management. and compliance (SAP solutions for GRC) form an integrated portfolio of applications that embed and optimize all governance. enabling you to improve GRC activities – and overall enterprise performance. which provides a common technical foundation that integrates with mySAP™ Business Suite and third-party applications. This results in greater transparency and predictability. and environment. . risk.. . and risk and control libraries • Proactive identification. health. master uncertainty. health. SAP solutions for GRC can leverage information within your existing business applications so you can evaluate risk and apply controls directly within business processes. business process flows. control testing and remediation case management. risk. SAP soluform once. and free resources for innovation and growth. The solutions support the following business-critical functions: • Central management of GRC information in a single system of record. including corporate governance and oversight. M A X I M I Z E S E N T E R P R ISE INTEGRIT Y A N D VA L U E To access this document. compliance and control frameworks. regulations. and safety requirements SAP’s holistic approach to governance. risk. global trade services. you will have access to all similar problems caused documents without needing to register again. please return to page 1 to complete the SAP® form.
directives a company • Governance manages the strategic wants to follow. please return to page 1 to complete the form. effectively monitor compliance and risk. functions. April 3. this fragmentation can hold your enterprise back in a number of ways: • Organizational fragmentation Organizational fragmentation caused by disconnected. Decision makers are often unaware of the interdependencies between mandates and the risks of noncompliance in specific regions and markets. market trends. or regional mandates with which an organization must also comply. Success requires that you align your corporate strategy with effective oversight and institutionalized policy setting. and compliance that unifies these areas of fragmentation. as well as the departmental or regional levels. you can only accomplish this through a holistic approach to governance. you can capture new information about emerging threats and opportunities and exploit them for competitive advantage. risk management. standards. and systems – all of which may be fragmented across different organizations. policies and risks are generally defined and measured at the local level. 2006. and adjust business processes to meet changing requirements. your management team may not recognize that these disciplines are inextricably linked and interdependent. there is general uncertainty around the meaning and scope of the disciplines of governance. and business process control. Much of the value creation and innovation within companies takes place as a consequence of the relationships between people. • Compliance is the tactical action to mitigate risk. As you increase collaboration with partners and suppliers. difficulty predicting risk. and compliance (see the sidebar). and regulatory mandates.KEY CHALLENGES To access this document. and duplication of effort. and geographies. the consequences of having no central body coordinating GRC activities enterprise-wide intensify because most legislation holds you accountable for good governance and compliance within your own organization. gain a complete view of enterprise risk. and methodologies for analyzing risk and compliance information. processes. risk management. must function interdependently as part of an integrated strategy. and as a result. risk. This makes it difficult to aggregate data. • Risk management assesses the areas of exposure and potential impacts. national. As a result. SAP Snaps Up Virsa Systems to Enhance Compliance Story. By completing this form once. • Regional fragmentation In most cases. multinational. as well as across your extended enterprise. A Definition of Governance. a lack of enterprise transparency. AMR Research. and Compliance BUSINESS FRAGMENTATION HINDERS INNOVATION AND GROWTH • Internal GRC discipline fragmentation At the corporate level. to think about GRC: to all similar Here’s a simple way you will have access documents without needing to register again. software. • System fragmentation Most businesses lack GRC information integrity because their departments use different metrics. department-driven GRC activities can result in inconsistent policies. . Most important. Given the complexity and uncertainty of today’s business environment. Risk. without proper consideration for their impact on the global.
risk. And approximately two-thirds of the cost is in people – because fragmented GRC efforts tend to result in “peoplepowered GRC” – inefficient. . .3 billion in 2006. Without a comprehensive and cohesive GRC strategy. please return to page 1 to complete the form. SAP® solutions for governance. risk.” Gartner Symposium/ITxpo. and continuously monitor operations to optimize and guide future policy. AMR Research reports that compliance spending will reach $27. By completing this form once.. . you need to take a broader. French Caldwell. Doing so allows you to proactively identify inefficiencies and errors. more structured approach to managing governance. October 2005. The High Cost of Point Solutions “Organizations that choose individual solutions for each regulatory challenge they face will spend 10 times more on compliance projects than those that leverage each implementation for multiple requirements (0. T H AT D E M AN D I N N O VATIVE SOL UTIONS To access this document. Technologies for Compliance: Automating Your Way Out of Confusion. and governance requirements set forth by executives and the board. but they are costing your business more than you think. you are deprived of a powerful tool for effectively navigating today’s highly regulated business environments. compliance mandates. Fragmented GRC activities may be the status quo. The Way Forward In the face of shifting industry conditions. as well as a critical driver of revenue and competitive advantage.9 probability). manual processes that are duplicated across departments. adopt a risk-based approach toward embedding controls in business processes. and compliance deliver applications to help you achieve all of this – and more. you will have access to all similar documents without needing to register again. and compliance. fragmented approach to managing GRC. Of even greater significance is the lost opportunity that results from a tactical.
including frameworks. policies. A N D C OMPLIAN CE To access this document. risks.) These applications reach deep into your existing SAP and non-SAP software to embed compliance functions across the enterprise and beyond. these applications form a holistic solution for GRC. they can break down requirements and relationships across different regulations and mandates. please return to page 1 to complete the SAP solutions for GRC deliver the form. you will have access to all similar embed and optimize all governance. compliance activities to risk. integrated portfolio of applications that By completing this form once. The GRC Repository industry’s first comprehensive. Figure 1: SAP Solutions for Governance. SAP: TURNING GRC INTO COMPETITIVE ADVANTAGE These solutions deliver world-class. These solutions give you the visibility needed to stop simply reacting to business risks and events and to improve business predictability and performance. test plans. risk. and internal company policies by providing visibility into related requirements and by cross-referencing organizational policies and procedures with regulatory requirements. And because all the applications are integrated. and efficient coverage of regulatory frameworks. systems. laws. giving you the real-time visibility you need to ensure compliance and maximize competitive advantage. When deployed together. integrated applications that leverage a common software platform and a central GRC data repository. and overcome the problems of fragmentation across the enterprise. remediation cases. and compliance information. and evidence. Risk. and Compliance . controls. Content Technology Service Business Process SAP® Solutions for Industry-Specific GRC Cross-Industry GRC GRC Repository: Documentation and Monitoring Risk Management Access Controls Global Trade Environment Process Controls SAP NetWeaver® Business Process Platform SA P Or acl e Pe op So le ft Le gac y Business Applications The SAP GRC Repository application centrally documents and stores records for all governance. (See Figure 1. R I S K .A H O L I S T I C SO L U T I O N FO R G O VERN AN C E . effective. The repository centrally manages all GRC content. documents without needing to register again. applications. It ensures consistent. processes.
. complete with links to the appropriate access controls for automated monitoring. increase business predictability and shareholder value. E N A B L E S R E A L-T IM E T R A N S PA R E N C Y To access this document. SAP solutions for GRC also minimize duplicate GRC efforts so you can optimize effectiveness and combat complexity over the long run. and regulations that require proper segregation of duties (or. All of an organization’s policies. make informed decisions. and the Gramm-Leach-Bliley Act.. By completing this form once. enterprise-wide view of all GRC activities so you can analyze risk. optimize risk and return portfolios. Consider the necessity of ensuring proper segregation of duties for such mandates as the Sarbanes-Oxley Act. Simplifying Segregation of Duties The transformative power of a central GRC Repository can be illustrated best through example. please return to page 1 to complete the form. This ability enables you to take advantage of opportunities that you might not have noticed before to improve efficiency. SAP® solutions for GRC include access control applications that are integrated with the SAP GRC Repository application. By providing a central repository that is reusable and flexible. FDA regulations. need appropriate definition and assignment of compensating controls) are automatically documented within SAP GRC Repository. Food and Drug Administration (FDA) regulations. alternatively. . . The repository gives you a complete.S. you will have access to all similar documents without needing to register again. and ultimately. You can link risks and controls to multiple security and control frameworks – such as the Committee of Sponsoring Organizations (COSO) and Control Objectives for Information and Related Technologies (COBIT) – and to mandates like the Sarbanes-Oxley Act and U. and take a riskbased approach to satisfying multiple company initiatives and regulatory mandates. initiatives.
M A S T E R U N C E R TA I N T Y . please return to page 1 to complete the form. By completing this form once. you will have access to all similar documents without needing to register again. . . To access this document. .
. . and regional managers.all similar have access to is automatically aggregated to create making and creates documents without needing to tackle risk again. . nies often departmental silos and overlook critical interactions between risks. you willvalue. please return to page 1 to complete the Enterprise Risk Management likelihood of impact. and continuous risk monitoring and reporting so that you can effectively anticipate and respond to changing business conditions. and ultimately. But compa. because risk management is often “A conservative estimate is that regarded as a theoretical exercise with organizations are missing out on billions no practical methodology. collaborative processes to balance opportunities with financial. The SAP GRC Risk Management application addresses these issues by enabling you to implement proactive. At the same time. legal. front-line of dollars in potential savings annually managers aren’t equipped to properly through inefficient risk management analyze risk-reward trade-offs and carry practices.. country. predefined risk responses. as well as monitor form. and operational risks at all levels of the enterprise.” out appropriate responses that are Source: Aberdeen Group. 2006 backed by quantitative metrics. division. Key risk indicators enable you to monitor the overall risk portfolio and to alert management immediately when high-impact and high-probability risks exceed companyspecific thresholds. within register reactively higher-level views and risk networks. collaborative risk analysis. The software provides role-based dashboards to provide transparency to managers at all levels of your organization – from line managers to business unit. AND OPTIMIZE OPPOR T U N I T Y To access this document. Managers can analyze risks in terms of severity and All of these activities are monitored through executive-level dashboards and reports that provide you with visibility into key risk metrics and policy compliance. to executive management and the board. GRC activities and time frames at the Executives recognize that proper risk most granular level – information that management improves decision By completing this form once. The software provides a best-practice framework for enterprise risk identification.
tion of automated controls monitoring. flexible survey creation functionality allows you to perform self-assessments for entity-level controls. remediation. order-to-cash. as well as ensure that your organization meets compliance mandates on time and in a costeffective manner. The application integrates directly with control documentation in SAP GRC Repository. manual controls tests. and reconcile-to-report configurations and transactions. This powerful combination works together to help you establish controls that promote desired employee behavior and optimize business processes. The software automatically creates remediation cases for each control exception.C ONT I N U O U S LY I M P RO VE C O N T ROL S To access this document. and identifying the most effective and efficient controls needed to achieve compliance. . immediately alerting control owners and managers so that they can quickly take action to address risk. The SAP GRC Process Control application applies a risk-based approach to By completing this form once. you will have access tocontrol environment all similar setting up your documents without needing to register again. you can use SAP GRC Process Control to perform real-time what-if analyses that simulate the impact of application control changes before changes are put into effect. and control monitoring. In addition. or selfassessments. Upon completion of control documentation. you can choose to implement controls for key risks with a combina- SAP GRC Process Control allows you to monitor hundreds of critical procure-to-pay. enabling you to centralize control management and to eliminate the need to integrate separate tools for documentation. as well as for management sign-off. please return to page 1 to complete the Business Process Control form. as well as IT controls. The software also automatically routes manual control tests to the appropriate personnel for timely performance and guides testers with step-by-step procedures and approved templates to minimize errors. testing. You can deploy a single automated control test for multiple combinations of criteria. reducing the amount of set up and ongoing maintenance required. making it easy for executives and auditors to prioritize corrective action and avoid the development of material weaknesses in the control environment. To prevent future risk from entering production environments. SAP GRC Process Control pinpoints risks of control violations through a global heat map.
and take full advantage of international trade agreements. checks for embargo restrictions.” Adrian Gonzalez. ARC Advisory Group Global Trade Services The SAP Global Trade Services (SAP GTS) application helps you master the manifold challenges of international trade. ensure regulatory compliance. SAP GTS expedites customs processes by facilitating interactions between your enterprise and customs agencies. and automates and streamlines all aspects of restitution management to ensure more efficient export refund processing and less risk of forfeiting securities. With SAP GTS. especially after the 9/11 terrorist attacks. Technology is the key enabler of any global trade management strategy.DELIVER AS PROMISED To access this document. By completing this form once. SAP GTS also lets you tap into the opportunities available through trade agreements. central solution for all of your global trade requirements – no matter where you do business. such as the North American Free Trade Agreement (NAFTA) and those of the European Union. “Globalization is not an emerging trend. you can manage and standardize trade compliance processes throughout your organization. it’s a business reality. expedite customs clearance. The Unicodeenabled software provides a single. and companies must take a broader perspective and view their entire enterprise software platform as a global trade management solution. and manages export and import licenses. Director. you will have access to all similar documents without needing to register again. please return to page 1 to complete the form. What’s changed is the increased level of complexity and risk associated with moving goods across borders. Logistics Executive Council. . driving the efficient movement of goods and information across international borders. You can automate and streamline complex import and export processes. The software automatically screens business partners against official sanctionedparty lists. mitigate the financial risk of global transactions.
which was jointly developed by SAP and its special expertise partner TechniData. tracking. document management. and By completing this form once. you will have access toand regulations. and risk calculation. such as Restriction of Hazardous Substances (ROHS). SAP EH&S also supports the full range of industrial hygiene and safety processes. effectively. centrally managing core tasks. Health & Safety (SAP EH&S) application streamlines all activities necessary to implement EH&S processes safely. and dangerous goods for safe handling. hazardous substance inventories. and in accordance with laws and regulations. exposure logs. You can also create hazardous waste permits and ensure that authorized waste quantities are not exceeded by selecting suitable disposal firms and by allocating disposal costs among internal departments. from Electronics and Electronic Equipment (WEEE). SAP Environment. Health & Safety The SAP Environment. the Health and Safety Waste at Work Act. SAP solutions for GRC include applications that help you efficiently manage your business while ensuring compliance with complex environmental. such as risk assessments. The software’s central database makes it easy to manage product safety specifications. exposure profiles. SAP xApp™ Emissions Management The SAP xApp™ Emissions Management (SAP xEM) composite application. Health. and safety management of specific work areas. helps you improve manufacturing productivity by . incident management. and regulations around emissions trading schemes. health. and Safety form. all similar safety processes documents without needing to register again. please return to page 1 to complete the Environment.P RO T E C T B R A N D A N D R E P U TAT ION To access this document.
suppliers. The extensive form. is in place. it determines and documents emission credits and communicates emissions SAP Solution for Product Compliance credits with emission trading platCompliance for Products is a solution for forms. . . organizes. the emissions trading markets because authorities. cated tools calculate emissions (such factories. If this data has not been provided. The software documents product content and regulatory or sectorspecific substances lists. manufacture. please return to page 1 to complete the aligning business processes with correct operations. The software systems supports equipment calibracollects. For example. The software also allows fulfills legal requirements for docuBy completingthe financial benefitsyou will have access toreporting to regulatory this form once. SAP xEM tracks. when a product is being checked for compliance with the ROHS directive. of all similar you to reap mentation and documents without needing to register again. AND S AFEGUARD S TAKEHOLDE R S To access this document. integrates compliances checks and analyses with central business processes. Integration with was developed on the SAP NetWeaver® plant and equipment maintenance platform by TechniData. such as the lead content of a supplied part. are fired off to determine the impact distribution. analyzes. disposal. required environmental regulations reporting functionality in SAP xEM worldwide. automatic notifications the development. When a reference provide proof of compliance with value exceeds normal plant values for environmental directives that regulate operations. sophistievaluates data about various products. the solution verifies that all the necessary information. the solution automatically requests the supplier’s manufacturing department to disclose the exact lead weight percentage of the product and notifies the user when the supplier has provided the data. and environmental product compliance that records emission data. or recycling and trigger changes necessary to of products. and as greenhouse gases) that can’t be customers – information needed to measured directly.. and tion and maintenance tasks. . countries. analyzes. and automates communications with customers and suppliers.
and remediation. The immense task of managing proper user and role access can only be accomplished when business process owners (who can determine appropriate access in business terms) and IT experts (who can define the underlying technical objects that make up business functions) work together. The problem is that communication between the two groups is typically disjointed and unsuccessful because there is no bridge linking business language with IT capabilities. Access Control Proper segregation of duties (SOD) and access control over sensitive transactions is one of the most effective safeguards against fraud and a prerequisite for sound corporate oversight. and processes that all require access and authorization evaluation. you will have access to all similar documents without needing to register again. It is also one of the most difficult controls to effectively deploy and sustain given the thousands of users. . By completing this form once. please return to page 1 to complete the form. testing.E N A B L E C O L L A B O R AT I O N To access this document. roles.
eliminating manual errors and and content partners. . please return to page 1 to complete the SAP to do so within a controlled. Key software and throughout the employee life cycle. and information fully compliant user provisioning ment. enforcing best practices. audit. The appliRecognizing the importance of external control applications that enable all cation assigns a temporary ID that collaboration for innovation. With the most comprehensive library of SOD Jayne Gibbon. – including business managers. • Virsa Role Expert: The Virsa Role not limited to. as well as prevent technical permissions.” violations before they occur. AND PAR T N E R FO R S U C C E S S To access this document. The applitechnology partners integrate applicaLeveraging the application’s dynamic cation empowers business managers tions through the SAP NetWeaver workflow functions. Internal Audit Manager. and PeopleSoft. yet to all similar corporate compliance stakeholders grants the committed to establishing a robust documents without needing to register again. but ment. as well as platform to provide much needed automate even the most complex IT managers to define the associated transparency over the extended GRC approval processes. you can to define functional roles. such as SAP.. auditors. fully form. SAP is By completing this form once. leaders in diverse fields. Oracle. solutions for GRC closes this gap Partnering for Success with a comprehensive set of access auditable environment. management. emergency activities outside the of proven best-practice content and parameters of their normal role. the application makes it easy for business process owners to select rules applicable to your organization. regulated access and tracks and GRC ecosystem that includes recogand IT security managers – to collablogs every activity the super user nized domain experts and thought oratively manage proper SOD enforceperforms using that temporary ID. you will have accesssuper user broad. but methodologies. Kimberly-Clark Corporation rules available for enterprise applications. key software and Access Enforcer application supports standardizes enterprise role managetechnology partners. and • Virsa Access Enforcer: The Virsa Expert application centralizes and risk consultancies. . ecosystem. The applications include the following: • Virsa Compliance Calibrator: The “Virsa [software] allowed us to significantly reduce Virsa Compliance Calibrator applicathe amount of time to document and test the tion supports real-time compliance effectiveness of our compliance with segregation by stopping security and controls of duties requirement in SAP [software]. including. In addition. professional risks from entering production • Virsa FireFighter for SAP: The services partners support the GRC environments by performing realVirsa FireFighter application for SAP ecosystem by delivering deep intellectime analysis on proposed user enables your super users to perform tual capital and by bringing decades access. .
SIGNIFICANT RETURN ON INVESTMENT Here are some of the ways that your business can benefit from SAP solutions for GRC: Free resources for innovation and growth • Integrate GRC applications to simplify GRC tasks and reduce total cost of ownership • Shift from manual. • Customers can automate nearly 100% of their export processes. and safety catastrophes by automatically classifying and tracking hazardous substances documents without needing to register again. resourceintensive control activities to embedded and automated control processes • Rationalize and reuse corporate controls and risk responses to reduce effort and increase productivity • Manage by exception with actionable dashboards and key performance indicators. . Consider the following: • Customers who have used the access controls applications have reported a 25% savings in audit costs. please return to page 1 to complete the By embarking on an integrated strategy form. and a 32% savings in time spent on managing user authorization risk. threshold-based alerts. • Typical user and role approval processes are reduced from two weeks to two days. • Customers can ensure that they do not deal with sanctioned parties in millions of trade compliance screenings per month. you will have access to all similar significant returns on your investment.A W E A LT H O F B E N E F I T S To access this document. enabling them to reduce headcount and redeploy employees on more strategic activities. you can proactively achieve By completing this form once. a 28% reduction in the cost of managing user authorization risk. and employing a comprehensive GRC solution. and automated escalation procedures Protect brand and reputation • Identify and resolve potential points of failure by continuously monitoring control activities across the enterprise • Prevent issues and weaknesses using mandatory risk analysis for critical processes • Ensure compliance with global import and export regulations • Improve transparency with thresholdbased global dashboards that aggregate financial exposure to control deficiency risks • Prevent brand erosion from environmental. health.
. customized training programs make it easy to ramp up employees and ensure successful adoption across your enterprise. Leveraging SAP experts. meet deadlines. methodologies. and certified partners. please return to page 1 to complete the form. Master uncertainty and optimize opportunity • Analyze risk exposure and trends to optimize risk-return portfolio • Optimize capital allocation based on insight into enterprise risk position • Implement effective controls to promote desired behavior and improve results of business processes • Identify and exploit opportunities in international trade preference agreements Safeguarding Your Success SAP® solutions for GRC are delivered by SAP’s experienced and knowledgeable professional services team who can help you realize the full value of your investment. no matter how large or how complex the project. our comprehensive. transfer knowledge. By completing this form once. and enable long-term success. tools. Equally important.F R E E R E S O U RC E S FO R I N N O VAT I O N A N D G ROW T H To access this document. you are assured that no factors are overlooked that might jeopardize the achievement of your goals. our professional services teams can accelerate implementations. And once your solution is in place. you will have access to all similar documents without needing to register again.
health. or serious financial loss • Strengthen management’s confidence that business controls are well designed and operating effectively • Boost employee morale by focusing skilled resources on activities that require expertise and judgment • Reduce cost and increase assurance by shifting from point-in-time testing to continuous controls monitoring • Evaluate and prioritize response to highest impact control violation risk • Ensure vigilant trade compliance and help facilitate tighter national security • Streamline electronic communications with customs authorities • Mitigate the financial risk of global trade through automated handling of payment guarantees • Maximize opportunities offered by trade preference agreements • Deploy global EH&S processes while adapting them to practices in individual circumstances and geographies • Ensure safe handling and tracking of hazardous substances. MONITOR. and financial) • Reduce the probability of default. • Enable strong alignment between strategic objectives. OPTIMIZE. ASSESS. dangerous goods. transparency. external. and waste products • Deliver full-scale health management to provide for employee health and well-being • Ensure the compliance of individual products with ROHS. RESPOND. business performance optimization. risk management. and compliance activities to create stakeholder value have access to all similarinformation • Minimize fragmentation of GRC • Reduce again. and predictability • Improve management’s ability to achieve strategic objectives • Understand key risks that organization faces to ensure that a comprehensive strategy is in place to manage risks in the best manner • Gain new insights for decision making and capital allocation across various risk classes (for example. operational. redundant efforts and resources spent on multiple GRC requirements • Provide a foundation for risk-return portfolio optimization. Activity Benefits Governance GOVERN. WEEE. you will documents without needing to register Risk management Business process control Global trade services Environment. insurance. business control. and End of Life Vehicle (ELV) regulations • Improve manufacturing productivity by aligning business processes with the fulfillment of environmental regulations for emissions management • Enable all corporate compliance stakeholders to collaboratively manage proper segregation of duties enforcement • Detect and resolve in real time segregation of duties and user authorization control violations • Ensure efficient and compliant provisioning of user access throughout the entire employee life cycle • Allow super users privileged but controlled access to quickly address emergency requirements or help mitigate situations where segregation of duties can’t be accomplished By completing this form once.S U P P O R T FO R K E Y B U S I N E S S P RO C E S S E S To access this document. credit downgrade. and safety management Access and authorization control . please return to page 1 to complete the form.
A large number of customers in a variety of industries – including some of the world’s best-known brands – are already reaping the benefits of an integrated. visit www. By completing this form once. To find out more. please return to page 1 to complete the form. comprehensive GRC solution. A SOLID FOUNDATION FOR GRC SAP solutions for GRC are the right choice for your business.THE RIGHT C HOICE To access this document. .sap. you will have access to all similar documents without needing to register again.com/grc.
you will have access to all similar documents without needing to register again. By completing this form once. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services. if any.sap. xApps. Nothing herein should be construed as constituting an additional warranty. SAP. All other product and service names mentioned are the trademarks of their respective companies. These materials are subject to change without notice. National product specifications may vary. Printed on environmentally friendly paper. R/3. without representation or warranty of any kind. All rights reserved. please return to page 1 to complete the form. 50 081 153 (06/09) 2006 by SAP AG. and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. © . SAP NetWeaver.com. xApp. These materials are provided by SAP AG and its affiliated companies (“SAP Group”) for informational purposes only. and SAP Group shall not be liable for errors or omissions with respect to the materials.com /contactsap To access this document. mySAP. Data contained in this document serves informational purposes only. mySAP.www.