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Publication Date: 30 Jun 2011
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Accenture plc © Datamonitor
TABLE OF CONTENTS
TABLE OF CONTENTS
Company Overview..............................................................................................4 Key Facts...............................................................................................................4 Business Description...........................................................................................5 History.................................................................................................................10 Key Employees...................................................................................................18 Key Employee Biographies................................................................................20 Major Products and Services............................................................................29 Revenue Analysis...............................................................................................31 SWOT Analysis...................................................................................................33 Top Competitors.................................................................................................41 Company View.....................................................................................................42 Locations and Subsidiaries...............................................................................45
Accenture plc © Datamonitor
Accenture (or “the company”) is a global management consulting, technology services and outsourcing company. The company has experience, capabilities across most of the industries and business functions. Its business is structured around five operating groups, which together comprise 19 industry groups. Accenture provides services to its customers through a global delivery network of over 50 centers. It mainly operates in Americas and Europe, Middle East and Africa (EMEA). The company is headquartered in Dublin, Ireland and employs 204,000 people. The company recorded revenues of $21,550.6 million during the financial year ended August 2010 (FY2010), a decrease of 0.1% over 2009. The operating profit of the company was $2,914.8 million in FY2010, an increase of 10.2% over 2009. Its net profit was $1,780.7 million in FY2010, an increase of 12% over 2009.
Head Office Accenture plc 1 Grand Canal Square Grand Canal Harbour Dublin 2 IRL 353 1 646 2000 353 1 646 2020 http://www.accenture.com
Phone Fax Web Address
Revenue / turnover 21,550.6 (USD Mn) Financial Year End Employees New York Ticker August 204,000 ACN
Accenture plc © Datamonitor
life sciences. household goods and personal care.Accenture plc Business Description BUSINESS DESCRIPTION Accenture (or “the company”) is one of the leading providers of management consulting. Accenture helps its clients in developing and implementing networks. The company's business is structured around five operating groups. The automotive industry group works with auto manufacturers. communications and high tech. freight and logistics companies across all modes of transport. sales and marketing transformation. working-capital productivity improvement and supply chain collaboration. which together comprise 19 industry groups. retailers and service providers. CRM and integrated supplier partnerships. tobacco and fashion/apparel manufacturers and agribusiness and consumer health companies around the world. consumer goods and services. financial services. employees. It enables the clients to increase operating and supply chain efficiencies by improving processes and leveraging technology. In addition. and travel services companies. including hotels. developing procurement strategies. buyer-driven business models. For financial reporting purposes. infrastructure and transportation services. customer service and retention. and retail industry groups. The five operating groups of the company include products. channel strategy and management. industrial equipment. The company also offers industry-specific solutions. The group also helps clients in building operating models that facilitate processes focused on improved outcomes for users. The group also helps clients in generating value from strategic mergers and acquisitions. It has offices and operations in more than 200 cities in 53 countries. The industrial equipment industry group serves the industrial and electrical equipment. cost reduction. Its service offerings address clients’ large-scale enterprise resource planning (ERP) strategy and implementation. alcoholic beverage. It enables clients to develop and implement solutions focused on product development and commercialization. automotive supplier. such as Navitaire for the airline industry and a proprietary shipment-management solution for the freight and logistics industry. technology services and outsourcing services in the world. the industrial equipment industry group develops and deploys solutions in the areas of cloud computing. tour operators. branding. Accenture plc © Datamonitor Page 5 . rental car companies and cruise operators. dealers. the company's operating groups are considered as reportable segments. resources. The company provides services to its customers through a global delivery network of over 50 centers. and health and public service. consumer durable and heavy equipment industries. automotive. The air freight and travel services industry group serves airlines. customers and suppliers. and building improved customer-relationship-management (CRM) capabilities. The consumer goods and services industry group provides services to food and beverage. integrating supply chains. The products operating group comprises air freight and travel services.
The group also offers a solutions portfolio that addresses major business and operational issues related to sales and service channels. infrastructure-management (ports. and merger/acquisition activities. customer service and support. embedded software solutions. remote field maintenance. Its service offerings address new ways of reaching the retail trade and consumers through precision marketing. The life sciences industry group also operates life sciences-specific business process and IT outsourcing services across all geographies in the global industry. It offers solutions to improve clients’ information technology (IT) and CRM. and select back-office functions. corporate functions and IT. including supermarkets. network functions. software and aerospace/defense segments. wireless. network efficiency. improve supply chain efficiencies through collaborative commerce business models. and global sales and operations effectiveness. engineering services. The group also provides transport-infrastructure (railroad. and in managing maintenance. fare management and transport operations services. technology. medical products and other companies across the life-sciences value chain and provides services. consumer technology. biotechnology. airport. including project management. including post-merger integration.Accenture plc Business Description channel management. CRM. It offers services in areas. enterprise technology. and enhance the efficiency of internal operations. maximize brand synergies and cost reductions in mergers and acquisitions. improve customer retention. and post-merger integration. sales and marketing. media and entertainment industries. supply chain management. department stores. targeted business performance improvement. repair and overhaul processes and expenses. sales transformation. cable and satellite communications and service providers. manufacturing. supply chain integration. airports. marketing and sales. reduce overall costs and speed up sales cycles. The group also provides solutions that address the business and operational challenges. enterprise application integration and outsourcing. human performance. It provides a range of services that enable clients’ to increase margins. enterprise resource management. new product innovation. electronics and high tech. semiconductor. such as new product innovation and development. specialty premium retailers and large mass-merchandise discounters. supply chain. collaborative product design. The retail industry group serves a range of retailers and distributors. including large-scale business and technology transformation. develop procurement and electronic business marketplace strategies. seaports and road-tolling facilities) and mass-transportation industries. improve asset utilization. It focuses primarily on research and development (R&D). including strategy. The communications and high tech operating group provides management consulting. embedded software development. Accenture plc © Datamonitor Page 6 . The life sciences industry group works with pharmaceutical. The communications industry group serves many of the world’s leading wireline. increase revenues. The infrastructure and transportation services industry group offers service to companies in the construction. and seaport) and urban-infrastructure services. The electronics and high tech industry group provides services to communications technology. systems integration and outsourcing services and solutions to the communications.
including mining companies in the coal. It offers a range of services. The group also provides additional turn-key solutions through Origin Digital and Digiplug. including digital marketing. and a variety of outsourcing solutions. Its primary areas of focus include helping clients optimize production. print. The chemicals industry group works with a range of cross-section of industry segments. The energy industry group serves a range of companies in the oil and gas industry. pulp. The capital markets industry group enables investment banks. mining. polymers and plastics. manage complex change initiatives. insurance policy administration technology solutions. asset-management and market-information-management systems and solutions. converting and packaging companies. gases and agricultural chemical companies. forest products and building materials industries. The group enables chemical companies to develop and implement new business strategies. The insurance industry group helps property and casualty insurers. exchanges and clearing and settlement organizations in developing and implementing trading. redesign business processes. depositories. including petrochemicals. energy. iron ore. acquire and retain customers. It enables clients. performance advertising. to develop and implement new business strategies. complying with new regulatory initiatives. specialized Accenture units that enable content owners and distributors adapt business processes and systems to enable digital monetization. expanding product and service offerings. life insurers. downstream. utilities and related industries. music and movie). In addition. accessing. asset-management firms. The banking industry group helps retail and commercial banks and diversified financial enterprises in developing and executing strategies to target. supporting integration related to mergers and acquisitions. the group’s multi-client outsourcing centers allow clients to increase operational efficiencies and exploit cross-industry synergies. specialty chemicals. entertainment (television. Accenture plc © Datamonitor Page 7 . modernizing their technologies and improving the quality and consistency of risk selection decisions. It offers claims management solutions. steel and aluminum producers. digital rights management. and lumber. copper and precious metals sectors. forest products. and integrate processes and technologies to achieve improved performance. broker/dealers. and digital content and media technologies to enable clients in managing. manage complex change initiatives. redesign business processes. papermaking. oil services and clean-energy companies. metals and mining. manage their hydrocarbon and non-hydrocarbon supply chains. reinsurance firms and insurance brokers in improving business processes. and integrate processes and technologies to achieve improved performance. including upstream. and insurance industry groups. streamline marketing operations and realize the full potential of third-party enterprise-wide technology solutions. The natural resources industry group serves the metals. among others. distributing and protecting content across multiple platforms and devices. managing risk. The resources operating group serves the chemicals. publishing and portal industries. and leveraging new technologies and distribution channels. capital markets. The financial services operating group includes banking.Accenture plc Business Description The media and entertainment industry group serves the broadcast.
revenue. The company’s IT outsourcing solutions include application outsourcing and infrastructure outsourcing. The health and public service operating group comprises health and public service industry groups. sales and marketing. supply chain management. state or local-level government organizations. technology consulting. application portfolio optimization and renewal. process and change consulting capabilities. It is responsible for the development and delivery of the company’s strategic. and Microsoft solutions. workforce enablement. and corporate functions. Through BPO growth platform.Accenture plc Business Description The utilities industry group works with electric. research and development. policy-making authorities/regulators. finance. and trading and risk management solutions. process and innovation performance. back-office services for hospitals and health plans. and Microsoft solutions. gas and water utilities around the world. cloud computing. industry. The company’s major systems integration consulting services and solutions include enterprise solutions and ERP. functional. health management services. including IT strategy and transformation. Its clients generally include national. IT security consulting. industry and functional solutions. human services. mobility solutions. enterprise architecture. The group works primarily with defense. and reducing their overall costs to address significant budget deficits. custom solutions. the health industry group works with healthcare providers. including electronic health records and health information exchanges. Accenture’s offerings fall under three growth platforms: management consulting. and justice and public-safety authorities or agencies. health insurers and other industry-related organizations to improve the quality. software-as-a-service (SaaS). risk management. infrastructure consulting. Accenture offers clients across all industries a variety of BPO services for specific business functions and/or processes. information management services. and IT outsourcing. The technology growth platform includes three service areas: systems integration consulting. smart-grid development. strategy. The group’s primary offerings address a range of areas. improving service delivery to citizens. procurement and IT. digital solutions. Through the company’s Connected Health initiative. The public service industry group provides services designed to enable public service entities in increasing the efficiency of their operations. claims excellence/cost containment. The management consulting growth platform works closely with the professionals in the company’s operating groups and the other growth platforms. managed care organizations. core administration services. health. technology and business process outsourcing (BPO). The group also provides a range of outsourced customer-care services to utilities and retail energy companies in North America. government health departments. Accenture offers technology consulting services and solutions. finance and performance management. operational. including finance and accounting. accessibility and affordability of healthcare. including human resources. human resources. This growth platform comprises CRM. as well as pan-geographic organizations. postal. and talent and organization performance. supply chain optimization. It offers CRM. Accenture plc © Datamonitor Page 8 .
Accenture plc © Datamonitor Page 9 . procurement and customer contact. among others. The company also offers specialized BPO services tailored to clients in specific industries.Accenture plc Business Description learning.
Accenture plc History HISTORY Accenture was formally established as a separate stand-alone business unit (Andersen Consulting) in 1989 after a restructuring of the Andersen Worldwide Organization. Accenture signed a contract to strengthen its outsourcing and information technology (IT) services capabilities by acquiring key assets of Systor. This assignment involved managing BP Exploration's accounting. a wholly owned subsidiary of Accenture. the US and Sophia Antipolis. Andersen Consulting had contractual relationships with Andersen Worldwide and Arthur Andersen. Accenture and Microsoft jointly developed a new set of web enabled solutions built on the latter's technologies to support cross-functional communication business operations for service providers. a Swiss IT services firm. In 2003. Accenture also became a public company and its stock was listed on the New York Stock Exchange in 2001. Later in the year. In 1994. the company was separated from Andersen Worldwide and Arthur Andersen. In 2003. finance and support functions from a special center in Aberdeen. Later in the same year. Accenture and Aspen Technology jointly developed software aimed at helping chemical companies and petroleum refiners collect and analyze manufacturing and supply chain data in 2003. Accenture was awarded a contract to help the US Mint improve its business systems and processes. a leader in the measurement of return on advertising investment. Accenture acquired Nomos Sistema. the company acquired Media Audits. Arbitration proceedings between Andersen Consulting. Andersen Consulting began work on one of its first major outsourcing assignments in 1991. and Andersen Worldwide and Arthur Andersen were completed in 2000. expanding the company's range of services to public and private sector health and life sciences organizations. In 2006. It completed the acquisition of Capgemini's North American Health practice in 2005. In the same year. Navitaire. effective from the start of year 2001. During the same year. an Italy-based provider of life insurance administration and product management software systems. a provider of hosted e-procurement solutions for government and education institutions in 2001. the company acquired assets of Accenture plc © Datamonitor Page 10 . expanded its hosted technology solutions for airlines with the acquisition of Forte Solutions' key assets. In the same year. Subsequently. Arbitration proceeding was the result of a payments dispute between Andersen Consulting and Arthur Andersen. Subsequently. Also in 2005. and it was followed by a major branding exercise. Until 2000. The company secured a five-year contract valued at $10 billion in 2004 to help the US Department of Homeland Security build a virtual border. As part of the separation process. Scotland. Accenture signed a seven-year business process outsourcing (BPO) contract to provide Unilever with a broad range of human resources services from recruitment to payroll processing and performance management in 100 countries. including airline customer contracts. the name of the company was changed to Accenture. it acquired Epylon. an accounting firm. The contract was worth $87 million over five years. Andersen Consulting established research and development (R&D) centers in Palo Alto. France.
including Digiplug SAS. a Paris-based company providing outsourced mobile-content repurposing and distribution services to the music and communications industries. a privately held technology consulting firm providing deployment and support services for advanced internet protocol (IP) networks. Accenture opened a research and development technology laboratory in Bangalore (India). Accenture. a privately held firm specialized in process improvement. that provides mission-support services to the US Department of Defense in 2008. Eisai and Accenture Japan signed global outsourcing agreement under which Accenture would provide Eisai with clinical data management services through its delivery center in Chennai. a private consulting. an international post audit firm. the company opened second Czech delivery center in Brno. Subsequently. Tamil Nadu. Getronics and KPN secured a seven-year contract with ING to jointly supply workplace services for 53. Hagberg Consulting Group. software. an Australian-based media auditor. Accenture agreed to transfer responsibility for the delivery of its obligations within the UK National Health Service's National Program for IT to CSC. an employee-owned defense consulting firm that provides advanced engineering and technical services in the areas of command and control. In the same year. Subsequently. Accenture opened a Management Consulting Center of Excellence in Gurgaon. In the same year. Accenture signed a 10-year. In 2008. Mumbai and Chennai cities of India to serve growing domestic business and the company's global clients. a IT firm specializing in SAP human capital management consulting and integration services for multinational corporations and governments. a privately held company specializing in software solutions for the North American life insurance industry. In the same year. the world's largest music company. the company expanded its digital media and entertainment capabilities with the introduction of copyright and royalty administration services. Accenture completed a series of acquisitions. Accenture expanded its operations in Canada with the opening of a new delivery center in Mississauga. H. India and also announced plans to open management consulting centers in Bangalore. In the same year. a privately held defense consulting firm based in Camden. multi-level security and satellite communications. expanding its range of bundled. Corliant. which focuses on application outsourcing for European clients. Mediasenz. Accenture selected to provide the next-generation digital supply chain for the international division of Universal Music Group. The acquisitions expanded its digital marketing sciences services capabilities. The company acquired Memetrics Holdings and Maxamine in 2008.000 ING employees in Europe. Towards the end of 2006. Pecaso. As part of the plan. and training firm. and NaviSys. Accenture retained responsibility for delivering picture archiving and communication systems. $100 million BPO agreement with AIG Europe in 2007. Random Walk Computing. back-office BPO capabilities. Subsequently. Accenture plc © Datamonitor Page 11 . Advantium. Accenture acquired Gestalt. a technology consulting firm. George Group. a strategic consulting company specializing in the assessment of organizational culture and its alignment with corporate strategy. and MAXIM Systems. India.B.Accenture plc History Savista. Maynard. Atos Origin. the company announced plans to expand its management consulting capabilities in India to serve clients globally and support its clients in the domestic market. New Jersey. During the same year.
the company was part of the Lockheed Martin team to which the Federal Bureau of Investigation awarded a 10-year contract worth potentially $1 billion to develop and implement the FBI's Criminal Justice Information Services (CJIS) Division's next generation identification (NGI) program. the Unified Computing System. agreement with Banco Santander to support the bank's global operations. Subsequently. Accenture formed the Accenture Intelligent City Network bringing together utilities and city authorities around the world who are committed to deploying smart electric grids. to provide a range of IT services. Accenture plc © Datamonitor Page 12 . the company opened a Management Consulting Innovation Center in Singapore. to consolidate its IT processes. based on Cisco's data center platform. that combines Accenture's industry expertise and business process knowledge with the innovative SAP Trade Promotion Management application. Accenture completed the acquisition of SOPIA. the company acquired ATAN. In the same year. In 2008. a privately owned provider of end-to-end shipment-management products and services to global freight-management and airline-cargo companies. delivery and management of a broad portfolio of vertical mobility applications using Accenture's software platform for mobile applications.Accenture plc History Later in 2008. Accenture Smart Identity Solution. Accenture strengthened its systems integration and outsourcing capabilities for European clients with the integration of its delivery center in Casablanca. one of the world's foremost car manufacturers. During the same year. Accenture and SAP introduced an enhanced offering. the company continued to expand its global delivery center network by opening a delivery center in Monterrey. Accenture and Sun Microsystems introduced a new technology solution. Moroccan into its global delivery network. India. that are designed to help large enterprises improve the scalability and reduce the total cost of their IT architectures. a privately held provider of industrial IT and automation solutions based in Belo Horizonte. Also.The company also signed a two-year. Later. which offers a mobile services store that includes the design. Subsequently. In the same year. the company and Cisco introduced four new solutions. Subsequently. a developer of lifestyle-oriented content for television and the internet. a privately held. in 2008. In the same year. The company also signed a five-year application outsourcing contract with BMW Group. for businesses and governments to protect their information systems from growing security threats. The company signed a five-year IT outsourcing agreement with Scripps Networks Interactive. Mexico to strength its systems integration and outsourcing capabilities for clients in North America. the company expanded its global delivery network by opening the Accenture delivery center in Noida in the National Capital Region of Delhi. Brazil. Subsequently. The European Space Agency awarded Accenture a four-and-a-half year technology services and application outsourcing contract to support the agency's Financial Management Reform program. Accenture acquired the business of AddVal Technology. In the same year. In 2009. Tokyo-based consulting and IT solutions company specializing in Oracle systems integration. Accenture established a global mobility business. in 2009. the company entered in to a 10-year. an enhanced identification system utilizing biometric technology. in the same year. $550 million agreement with Bristol-Myers Squibb to provide a range of finance and accounting and application development and maintenance services. Accenture Mobility Operated Services.
a data management platform to help utilities design. implementing and managing next-generation predictive analytics solutions. the company introduced a new mobile financial transaction software solution for telecommunications service providers and large banks. Accenture expanded its global network of industry solution centers with the opening of the Accenture Innovation Center for Automotive and Industrial Manufacturing in Detroit. Also. the company launched a service-based technology platform to help public agencies manage a range of citizen services in an integrated manner to lower technology and management costs and improve service delivery. Later. In the same month. Accenture and Adchemy. Accenture and SAS plan to expand their strategic relationship by jointly developing. in response to growing demand for data-centric security services. The company launched a global risk management consulting service line to help companies better identify. In the same month. In the same month. development and implementation of information technology solutions for its business operations. formed a global alliance 2009 to help large companies and their agency partners build more effective digital experiences with their customers. with funding from the Rockefeller Foundation. Accenture completed acquisition of the professional services unit of Nokia. Accenture acquired RiskControl. Subsequently. The company completed the change in its place of incorporation to Ireland from Bermuda in 2009. Accenture launched the Accenture Intelligent Network Data Enterprise. the company received a five-year IT and application management contract from ITV. Subsequently. In the same year. During the same year. a feature of the AT&T Telepresence Solution that allows multiple companies in different locations to connect to one another using Cisco Telepresence. a privately held risk consulting company based in Rio de Janeiro. Texas. the company and Nokia Siemens Networks signed three-year IT application management services agreement. deploy and manage smart grids. the company and Oracle agreed to jointly develop integrated software packages to address the growing needs of social service agencies for technology solutions to handle rising workloads. Accenture and NetHope. its core banking platform. Subsequently. Delhaize Belgium awarded Accenture a multi-year contract to support the implementation of an integrated supply chain ERP platform. Accenture introduced an enhanced version of Alnova Financial Solutions. the company signed a five-year application co-sourcing contract with British American Tobacco to help the company improve the design. Accenture and Oracle expanded their global network of development centers with the opening of the Accenture Innovation Centers for Oracle in Tokyo and in Istanbul. Accenture opened a threat analysis center in San Antonio. a video conferencing technology. the provider of audience relationship management (ARM). In March 2010. Accenture launched the Accenture Innovation Center for Health in response to the growing global demand for insights into and strategies to confront the top health issues and challenges affecting citizens worldwide. At the end of 2009. In January 2010. Accenture plc © Datamonitor Page 13 . launched the first global IT help desk for international non-government organizations (NGOs). in the same year. In the same month. the company as part of agreement AT&T gained access to AT&T Business Exchange. Later. in the same month. manage and mitigate risks and make greater strategic use of risk data and information to support their decision-making processes in February 2010.Accenture plc History In 2009. In the same year. Subsequently. Subsequently. to complement and expand its risk service offerings in the growing Brazilian market.
In the same month. and departure control services to support its high-growth business plans over the next 10 years. awarded the company a seven-year. Educational Testing Service (ETS). which is designed to introduce a harmonized. The two companies also signed an eight-year agreement to jointly provide application management services to Hanwha Group’s financial services affiliates. to manage the company’s accounts payables processes. The Taxation and Customs Union Directorate General (DG TAXUD) awarded Accenture an IT systems management and development contract worth E49. The US Department of the Navy awarded Accenture an indefinite delivery/indefinite quantity (IDIQ) contract to provide financial management services to support the Navy’s Office of Financial Operations in its implementation of the department’s Financial Improvement Program (FIP) in June 2010. the company launched newly enhanced claims and policy administration solutions designed to enhance P&C and life insurers’ process automation and multi-channel distribution integration. the company introduced two new solutions designed to help Japanese companies comply with International Financial Reporting Standards (IFRS) as they convert from the Japanese J-GAAP accounting requirements to IFRS. In the same month. Unique Identification Authority of India (UIDAI) awarded a contract to the company to implement the core biometric identification system in support of the “Aadhaar” program. Anadolu Sigorta. Accenture signed a five-year BPO contract with Statoil. selected Accenture’s claims solution to support its transformation program.Accenture plc History The company introduced Over-The-Top TV (OTT TV) solution that helps video service providers in providing a unified customer experience across devices and platforms and gives consumers more choice and control in their digital homes in April 2010. $73 million contract. the company awarded a four-year. Subsequently. Accenture and Hanwha S&C signed an eight-year collaboration agreement to jointly market IT solutions and services to insurers. by the US Defense Logistics Agency (DLA) to integrate DLA’s energy supply chain into its enterprise business system (EBS) program. Subsequently. renewed its agreement with Navitaire. In July 2010. Accenture plc © Datamonitor Page 14 . a privately-held Arlington. Also. In the same month. $160 million contract extension to continue managing its supply chain. Accenture and Stanford Hospital & Clinics agreed to work on a seven-year. the company acquired Acceria. a wholly owned subsidiary of Accenture. In the same month. a privately held company based in France that specializes in providing business processes and methodologies dedicated to the after-sales operations of industrial companies. The Singapore Ministry of Health awarded Accenture a contract to implement the National Electronic Health Record (NEHR) system in August 2010. Subsequently.3 million ($65. centralized and paperless customs system (eCustoms) across the EU by 2013. for its distribution. the leading provider of education assessments and psychometric research. In September 2010. Wizz Air. Also. the company acquired assets from CadenceQuest. in the same month. under a BPO agreement. In the following month. In the following month. connected health technology initiative to improve patient care and operational efficiency. an international energy company with operations in 40 countries. securities firms and banks in South Korea.5 million) to support the European Commission’s CUST-DEV2 program. Central and Eastern Europe’s largest low cost airline. the leading Turkish property and casualty (P&C) insurer. reservation. Virginia-based company specializing in customer data and analytics for retailers.
und Systemberatung (CAS). In the same month. a Philadelphia-based consulting company that focuses exclusively on implementing and integrating business solutions using Pegasystems’ business process management (BPM) software. one for the joint development and implementation of BMC business service management (BSM) solutions and another for the provision of consulting and integration services to BMC’s Professional Services organization. Takeda Pharmaceuticals awarded Accenture a multi-year application and infrastructure outsourcing contract. Accenture acquired the sourcing services and BPO services assets of Ariba in November 2010.Accenture plc History In the same month. which uses a “hosted model” for content delivery. The value of Accenture's share of the contract is estimated at $700 million. Accenture signed a five-year contract with Magneti Marelli to collaborate in the design and development of the company’s in-vehicle infotainment (IVI). Subsequently. on a worldwide basis. a subsidiary of Constellation Energy. a leading internet content service operator in South Korea. Accenture announced plans to open a research. a Beijing-based embedded software services company that provides mobile software outsourcing services and solution licensing for companies in China. In the same month. the world’s largest music company. Accenture and BMC Software expanded their long-standing relationship with two technology agreements. the Centers for Disease Control and Prevention (CDC) selected Accenture as a prime contractor on its 10-year. a Germany-based provider of CRM and mobility software focused on retail execution and trade promotions for the consumer products industry. In the same month. In the same month. Baltimore Gas and Electric (BGE). IDIQ CDC Information Management Services (CIMS) contract that will be used to acquire a range of IT services and applications that support CDC’s global public health initiatives. Accenture expanded its relationship with the Universal Music Group (UMG).2 million customers. Accenture named one of the prime contractors eligible to compete for services as part of the Federal Bureau of Investigation (FBI) IT supplies and support services contracting vehicle that has a $30 billion ceiling. Also. in the same month. to roll out its retail services platform. the company acquired Knowledge Rules. the company signed an extension to its application outsourcing. In November 2010. to develop predictive analytics solutions for clients worldwide. telematics and embedded software initiatives. Subsequently. At the end of the same month. In the same month. partnered with Accenture and Oracle to implement a smart meter network for its 1. systems integration and management consulting agreement with RSA for an additional three years through 2015. Accenture’s share of this contract is estimated at $300 million. in January 2011. Accenture also acquired Beijing Genesis Interactive Technology (Mogenesis). development and innovation centre in Dublin. Also. In December 2010. Subsequently. The value of the contract to Accenture is estimated at $100 million. the Office of the National Coordinator for Health Information Technology (ONC) awarded the company a two-year contract to Accenture plc © Datamonitor Page 15 . Ireland. signed an agreement to collaborate in the development of applications for smartphones in South Korea. the company and NHN. the US Social Security Administration (SSA) selected the company as a prime contractor under the Information Technology Support Services Contract (ITSSC) that will be used to acquire a range of IT systems development and modernization services. The company introduced large scale biometric identity matching solution for public service agencies in October 2010. Accenture acquired CAS Computer Anwendungs.
Subsequently. awarded Accenture a four-year contract worth $6 million to develop. Spain. build and maintain an eProcurement system. Also. Accenture formed collaboration with Anheuser-Busch InBev (AB InBev) on a digital merchandising pilot aimed at enhancing the efficiency of the leading global brewer’s merchandising activities at the point of sale. Nokia and Accenture finalized an agreement for Nokia to outsource Symbian software development and support activities to Accenture. in the same month. At the same time. an Al Faisaliah subsidiary. Consip. the UK Ministry of Justice awarded Accenture a five-year contract to implement a new shared services solution to support the management of its human resources. In June 2011. Also. Accenture signed a five-year contract with Carlsberg to provide application services to the European operations of Carlsberg Breweries. Subsequently. In April 2011. In the same month. and joint development and delivery of new storage-enabled enterprise solutions. Israel’s monopoly power supplier. the company also upgraded its life insurance platform to support faster product launches. the company expanded its global network of analytics innovation centers with the opening of a new center in Barcelona. a digital version of printed mail securely delivered to an online mailbox. in the same month. The company and SAP planned to jointly develop and manage the deployment of new enterprise mobility solutions leveraging Sybase Unwired Platform coupled with Accenture Mobility Services enterprise mobility offerings in May 2011. In February 2011. the US Air Force’s Electronic Systems Center Capabilities Accenture plc © Datamonitor Page 16 . In the same month. Accenture entered into a multi-year contract in which it will provide the Netherlands-based global logistics company CEVA with finance and accounting BPO. Also. Subsequently. the company announced it will enable postal agencies worldwide to offer digital mail. Accenture extended its contract to provide RSA UK with insurance BPO services for four additional years. Accenture enhanced its capabilities in the Middle East through an agreement to form a joint venture with Saudi Arabia-based Al Faisaliah Group (Al Faisaliah) through the acquisition of a majority stake in Al Faisaliah Business & Technology Company (FBTC). Accenture awarded a two year IT services contract by Israel Electric Corporation. Accenture and NetApp expanded their relationship with agreements on technology services. reduced costs. In the same month. payroll. Nokia and Accenture announced plans for a strategic collaboration in which Nokia would outsource its Symbian software activities and transition about 3. Subsequently. Accenture would provide mobility software services to Nokia for future smartphones. the company selected TBWA Worldwide as its new global advertising agency of record and Tag Worldwide as its new global production agency. and management consulting services. Accenture launched enhanced property and casualty insurance software platforms: The Accenture Claim Components and The Accenture Policy Components. and easier global expansion. At the end of the same month. The company received a five-year contract from the City of London Corporation to help it reduce its procurement costs by creating a new procurement shared service center in March 2011.Accenture plc History help identify the standards and specifications that facilitate the exchange of data across the evolving healthcare system.000 employees to Accenture. In the same month. At the end of the same month. a public company owned by the Italian Ministry of Economy and Finance (MEF) with responsibility for public procurement. In the same month. finance and procurement operations. and increasing product sales.
Accenture plc © Datamonitor Page 17 .2 million to conduct risk reduction and prototyping for advanced command and control services.Accenture plc History Integration Directorate awarded Accenture a 24 -month contract worth $17.
Osborne Stephen J. Frerichs* Jeffrey D. Kimsey Robert I. Campbell Gianfranco Casati Martin I. Lipp Marjorie Magner Blythe J. Giancarlo Dennis F. Salvino Julie Spellman Sweet Sander van't Noordende Senior Management Senior Management 5431944 USD Group Chief Executive – Health and Senior Management Public Service Group Chief Executive – Business Process Outsourcing General Counsel. Green Sir Mark Moody-Stuart Dina Dublon Charles H. McGarvie Wulf von Schimmelmann Kevin M. Coughlan Pamela J. Secretary and Chief Compliance Officer Group Chief Executive – Management Consulting Senior Management Senior Management Senior Management Accenture plc © Datamonitor Page 18 . Rohleder Michael J.Accenture plc Key Employees KEY EMPLOYEES Name Pierre Nanterme William D. Cole Anthony G. Hightower Nobuyuki Idei William L. Deblaere Karl-Heinz Floether Mark Foster Job Title Chief Executive Officer Chairman Lead Director Director Director Director Director Director Director Director Director Director Board Executive Board Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Compensation 299998 USD 254963 USD 249998 USD 279522 USD 252492 USD 252492 USD 249963 USD 264963 USD 254963 USD 6086081 USD Group Chief Executive – Technology Senior Management Group Chief Executive – Products Group Chief Executive – Communications and High Tech Principal Accounting Officer Chief Financial Officer Chief Operating Officer International Chairman Group Chief Executive –Global Markets and Management Consulting Group Chief Executive – North America Chief Performance Officer Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management 6707399 USD 5657549 USD Robert N. Craig Johan G.
Japan Senior Management Accenture plc © Datamonitor Page 19 . Lumb Lori L. Lovelace Adrian J.Accenture plc Key Employees Name Richard A. Greater China Senior Management Senior Management Country Managing Director – Brazil Senior Management Country Managing Director and Geographic Unit Lead. Rippert David Rowland Jill Smart Roxanne Taylor David Thomlinson Diego Visconti Vicente Moreno Harsh Manglik Gong Li Roger Ingold Chikatomo Hodo Job Title Group Chief Executive . India Chairman. Lajtha Shawn Collinson Jean-Marc Ollagnier Donald J.Financial Services Executive Director – Office of the CEO Chief Leadership Officer Chief Strategy Officer Board Senior Management Senior Management Senior Management Senior Management Compensation Group Chief Executive – Resources Senior Management Chief Technology Officer and Managing Director – Technology Senior Vice President – Finance Chief Human Resources Officer Chief Marketing and Communications Officer Senior Management Senior Management Senior Management Senior Management Senior Managing Director – Senior Management Geographic Strategy and Operations International Chairman. Strategic Countries Senior Management Country Managing Director – Spain Senior Management Co-Chairman and Geography Managing Director.
and Country Managing Director for France from 2005 to 2007. He was appointed a Director at Saudi Aramco in 2007 and Chairman at Hermes Equity Ownership Services in 2009. From 1991 to 2001. Moody-Stuart previously served as a Director at HSBC Holdings from 2001 to 2010. Green has been a Director at Accenture since 2001. Mr. William D. Accenture plc © Datamonitor Page 20 . Prior to assuming this role. He was the company’s CEO from 2004 to 2010. including serving as the Group Chief Executive of Financial Services operating group from 2007 to November 2010. and he is the former Chairman at The “Shell” Transport and Trading and former Chairman of the Committee of Managing Directors at Royal Dutch Shell. Chief Leadership Officer from 2006 to 2007. He has been a Director at the company since 2001. Mr. he was the company’s Chief Operating Officer – Client Services. he was the Managing Director at Shell Transport and a Managing Director at Royal Dutch Shell. Green has been the Chairman at Accenture since 2006. Nanterme has been with Accenture for 27 years. Moody-Stuart has been a Lead Director at Accenture since 2002. Mr. Sir Mark Moody-Stuart Board: Non Executive Board Job Title: Lead Director Since: 2002 Age: 70 Mr. and from 2000 to 2004. From 2003 to 2004. he held various leadership roles throughout the company. Mr. Moody-Stuart served as the Non-Executive Chairman at Anglo American from 2002 until his retirement in 2009. Green has been with Accenture for 33 years.Accenture plc Key Employee Biographies KEY EMPLOYEE BIOGRAPHIES Pierre Nanterme Board: Executive Board Job Title: Chief Executive Officer Since: 2011 Age: 51 Mr. US. Nanterme has been the CEO at Accenture since January 2011. he was Accenture’s Country Managing Director. Green Board: Executive Board Job Title: Chairman Since: 2006 Age: 57 Mr. Mr.
Charles H. Giancarlo Board: Non Executive Board Job Title: Director Since: 2008 Age: 53 Mr. Dublon is also a Trustee at Carnegie Mellon University. Giancarlo has been a Director at Accenture since 2008. He has served as the Chairman of the Board of Directors at Avaya since 2009. From 1998 to 2004. Mr. Avaya and NetFlix. Dennis F. Northwest Airlines. From 2004 to 2005. He is also a Director at Skype. She is a Director at Microsoft and PepsiCo. Mr. Ms. His last position at Cisco was as an Executive Vice President and Chief Development Officer.Accenture plc Key Employee Biographies Dina Dublon Board: Non Executive Board Job Title: Director Since: 2001 Age: 57 Ms. He also served as a Member of the company’s Board from 2003 to 2009. Ms. Hightower Board: Non Executive Board Job Title: Director Since: 2010 Age: 69 Mr. and he has also been a Managing Director at the private investment firm Silver Lake since 2007. and The TJX Companies. From 2000 until his retirement in 2001. Prior to that. Hightower has been a Director at Accenture since September 2010. he was the Chief Technology Officer. Dublon has been a Director at Accenture since 2001. the Global Fund for Women and on the Board of Overseers at the International Rescue Committee. Hightower previously served as a Director at Domino’s Pizza. a Luxembourg-based internet services provider. Dublon held numerous positions at JPMorgan Chase. Hightower served as the US Deputy Secretary of Commerce from 2009 to August 2010. a position he held starting in 2005. Giancarlo held a variety of roles at Cisco Systems. Prior to being named Chief Financial Officer. Giancarlo served as the Senior Vice President and General Manager of product development from 2001 to 2004. he was the CEO at Europe Online Networks. she was the Chief Financial Officer at JPMorgan Chase and its predecessor company. Previously. Giancarlo also served as the President at Cisco-Linksys starting in 2004. Mr. including Corporate Treasurer. Mr. Accenture plc © Datamonitor Page 21 . Mr. Managing Director of the Financial Institutions Division and Head of asset liability management.
President and CEO from 1999 to 2000. Chairman and CEO from 2000 to 2003. Prior to that. He was the Chairman and CEO of its predecessor company. Lipp was with Brysam Global Partners. Mr. Lipp has been a Director at Accenture since 2001. Lipp served as the Executive Chairman at The Travelers Companies. a private equity firm that invests in financial services. Mr. During 2000.com. an advisory firm to Japanese and Asian businesses he founded in 2006. He was formerly a Senior Advisor at JPMorgan Chase and was a Director from 2005 to 2008. Kimsey has been a Director at Accenture since 2003. Mr. Mr. a Japanese internet company. Robert I. a private equity firm that invests in the global financial services industry. From 2004 to 2005. From 1998 until his retirement in 2002. Kimsey Board: Non Executive Board Job Title: Director Since: 2003 Age: 68 Mr. including Chairman and Group CEO from 2003 to 2005.Accenture plc Key Employee Biographies Nobuyuki Idei Board: Non Executive Board Job Title: Director Since: 2006 Age: 73 Mr. Idei is a Director at Baidu. and at FreeBit. From 2008 to 2009. Mr. Lipp also served as the Chairman of the Board at Travelers Insurance Group Holdings from 1996 to 2000 and during 2001. he was the Global CEO at Ernst & Young Global. Travelers Property Casualty. Lipp previously served as a Director at The Travelers Companies from 2001 to 2010. Marjorie Magner Accenture plc © Datamonitor Page 22 . he joined Stone Point Capital. William L. Kimsey is a Director at Western Digital and Royal Caribbean Cruises. as a Senior Advisor and Executive Chairman at StoneRiver Holdings. He is the CEO at Quantum Leaps. Idei has been a Director at Accenture since 2006. from 2001 to 2004. he was a Vice-Chairman and Member of the office of the Chairman at Citigroup. Idei has been the Chairman of the Advisory Board at Sony since 2005. Lipp Board: Non Executive Board Job Title: Director Since: 2001 Age: 72 Mr. Mr. In 2009. He previously served as a Director at NAVTEQ. a Chinese internet company. he held several leadership positions with Sony. as a Senior Partner. Mr.
Mr. from 1999 until his retirement in 2007. Ms. from 2002 to 2003. Blythe J. McGarvie Board: Non Executive Board Job Title: Director Since: 2001 Age: 54 Ms. Magner was the Chairman and CEO. She has served as the CEO of Leadership at International Finance. Ms. Schimmelmann has been a Director at Accenture since 2001. Schimmelmann is also the Chairman of the Supervisory Board at Deutsche Post DHL and a Member of the Board of Directors at The Western Union. She previously held various other positions within Citigroup. She is currently a Partner with Brysam Global Partners. Ms. including Chief Operating Officer. Germany’s largest independent retail bank. He was the CEO at Deutsche Postbank. Magner has been a Director at Accenture since 2006. She previously served as a Director at The Pepsi Bottling Group and is currently a Director at The Travelers Companies and Viacom. She previously served as a Director at The Charles Schwab. Campbell Board: Senior Management Job Title: Group Chief Executive – Technology Since: 2009 Accenture plc © Datamonitor Page 23 . Wulf von Schimmelmann Board: Non Executive Board Job Title: Director Since: 2001 Age: 63 Mr. From 1999 to 2002. McGarvie has been a Director at Accenture since 2001. Global Consumer Group. a private equity firm she co-founded that invests in financial services. Kevin M. McGarvie was the Executive Vice President and Chief Financial Officer at BIC Group. and Chief Administrative Officer and Senior Executive Vice President from 2000 to 2002.Accenture plc Key Employee Biographies Board: Non Executive Board Job Title: Director Since: 2006 Age: 61 Ms. Global Consumer Group at Citigroup from 2003 to 2005. since 2003. a firm that focuses on improving clients’ financial positions and providing leadership seminars for corporate and academic groups. Magner is a Director at Gannett and Ally Financial.
Outsourcing and Infrastructure Delivery group. From 2002 to 2006. Campbell served as Accenture’s Senior Managing Director – Business Process Outsourcing from 2005 to 2006. supervising Accenture offices in Italy. Gianfranco Casati Board: Senior Management Job Title: Group Chief Executive – Products Since: 2006 Age: 51 Mr. Mr. He has been with Accenture for 30 years. emerging markets) region. Previously. he was the Managing Director of the Products operating group’s Europe operating unit. Mr. including serving as the Global Managing Partner. when Exult merged with Hewitt. Cole has been the Group Chief Executive – Communications and High Tech at Accenture since 2006. Campbell has been the Group Chief Executive – Technology at Accenture since 2009. and as the President and Chief Operating Officer at Exult from 2000 to 2004. Mr. Prior to this role. Greece. Martin I. Global Sales at Hewitt Associates from 2004 to 2005. he was the company’s Group Chief Executive – Outsourcing beginning in 2006. Prior to that. Greece and several Eastern European countries. Mr. Casati also served as Accenture’s Country Managing Director for Italy and as the Chairman of its geographic council in its IGEM (Italy. From 2000 to 2004. he was the Vice President. Coughlan Board: Senior Management Job Title: Principal Accounting Officer Since: 2004 Age: 53 Accenture plc © Datamonitor Page 24 . Casati has been the Group Chief Executive – Products at Accenture since 2006. He has been with Accenture for 26 years. Anthony G.Accenture plc Key Employee Biographies Age: 50 Mr. Prior to this role. Cole Board: Senior Management Job Title: Group Chief Executive – Communications and High Tech Since: 2006 Age: 54 Mr. Campbell was previously employed by Accenture from 1982 to 1999. Cole held leadership roles in Accenture’s Outsourcing Group. he served as the company’s Group Chief Executive – Public Service operating group from 2004 to 2006.
he was the company’s Group Chief Executive – Systems Integration and Technology. Karl-Heinz Floether Board: Senior Management Job Title: International Chairman Since: 2011 Age: 58 Mr. He has been with Accenture for 32 years. She served as a Director at Avanade from 2006 to 2009. and was a Member of its Audit Committee. Craig served as Accenture’s Group Director – Business Operations and Services from 2003 to 2004. He was the company’s Controller from 2001 to August 2010. Ms. he was the company’s Chief Strategy and Corporate Development Officer from 2009 to March 2011. From 2006 to 2009. Mr. he served as the company’s Chief Operating Officer – Outsourcing. Craig Board: Senior Management Job Title: Chief Financial Officer Since: 2006 Age: 53 Ms. From 2004 to 2006. Mr. Deblaere led Accenture’s global network of business process outsourcing delivery centers. Prior to that. Ms. Deblaere has been with Accenture for 25 years.Accenture plc Key Employee Biographies Mr. Prior to that. from 2005 to 2006. Pamela J. Mr. Deblaere Board: Senior Management Job Title: Chief Operating Officer Since: 2009 Age: 48 Mr. Previously.Finance. Coughlan has served as a Director at Avanade since 2008 and has served as the Chairman of its Audit Committee since 2008. Craig has been the Chief Financial Officer at Accenture since 2006. From 2000 to 2005. From 2005 to 2009. Deblaere has been the Chief Operating Officer at Accenture since 2009. Craig has been with Accenture for 31 years. she was the company’s Senior Vice President . Prior to this role. Coughlan has been the Principal Accounting Officer at Accenture since 2004. Floether has been the International Chairman at Accenture since 2011. Mr. he had overall responsibility for work with public-sector clients in Western Europe. Johan G. Floether served as Accenture’s Group Chief Executive – Financial Services operating Accenture plc © Datamonitor Page 25 . and was the company’s Managing Partner – Global Business Operations from 2001 to 2003.
and is a Member of its Audit Committee. Frerichs* Board: Senior Management Job Title: Group Chief Executive – North America Since: 2009 Age: 58 Mr. Mr. From 2000 to 2002. Mr. Mr. Frerichs has been with Accenture for 34 years. Prior to that. Floether has been with Accenture for 31 years. Mark Foster Board: Senior Management Job Title: Group Chief Executive –Global Markets and Management Consulting Since: 2009 Age: 51 Mr. From 2001 to 2003. Robert N. Frerichs was the Chief Operating Officer – Communication and High Tech at Accenture from 2003 to 2004. He currently serves as the Chairman of the Board of Directors at Avanade. he served as one of the company’s Directors from 2001 to 2004. From 2004 to 2009. Mr. Jeffrey D. He has been the company’s Group Chief Executive – Management Consulting since 2006. Foster has been the Group Chief Executive – Global Markets and Management Consulting at Accenture since 2009. In addition. he led the market maker team for the company’s Communications and High Tech operating group. Note: *Accenture appointed Jorge Benitez as the Managing Director – North America and Chief Executive – US effective September 2011. Mr. Osborne Board: Senior Management Job Title: Chief Performance Officer Since: 2010 Age: 45 Accenture plc © Datamonitor Page 26 . Frerichs held numerous leadership positions within Accenture’s Communications and High Tech operating group. and is currently a Director at Avanade. Frerichs has been the Group Chief Executive – North America at Accenture since 2009. Prior to that. Mr. Prior to these roles. Foster has been with Accenture for 26 years. he served as the company’s Chief Risk Officer. He will succeed Robert Frerichs. who will work with the company’s CEO Pierre Nanterme on strategic initiatives. Foster served as Accenture’s Group Chief Executive – Products operating group from 2002 to 2006.Accenture plc Key Employee Biographies group from 1999 to 2005. he was the Managing Partner at the company’s Products operating group in Europe.
Mr. she served for 10 years as a Partner in the Corporate department of the law firm at Cravath. Stephen J. he held various leadership roles for the company’s Business Process Outsourcing growth platform. Secretary and Chief Compliance Officer at Accenture since March 2010. Salvino was the global sales and accounts co-leader of the HR outsourcing group at Hewitt Associates from 2005 to 2006. he served as the company’s Chief Operating Officer. he spent 18 years in manufacturing with aerospace manufacturer Honeywell. Mr. Previously. Prior to joining Accenture. Secretary and Chief Compliance Officer Since: 2010 Age: 43 Ms.Accenture plc Key Employee Biographies Mr. Mr. From 2006 to 2009. Accenture plc © Datamonitor Page 27 . Osborne has been the Chief Performance Officer at Accenture since April 2010. Rohleder was Accenture’s Group Chief Executive – Public Service operating group from 2003 to 2004. Rohleder has been the Group Chief Executive – Health and Public Service at Accenture since 2009. From 2004 to 2009. Julie Spellman Sweet Board: Senior Management Job Title: General Counsel. Salvino Board: Senior Management Job Title: Group Chief Executive – Business Process Outsourcing Since: 2009 Age: 45 Mr. Rohleder Board: Senior Management Job Title: Group Chief Executive – Health and Public Service Since: 2009 Age: 53 Mr. Rohleder has been with Accenture for 29 years. Salvino has been the Group Chief Executive – Business Process Outsourcing at Accenture since 2009. From 2005 to April 2010. Prior to that. Sweet has been the General Counsel. Swaine & Moore. Prior to joining the company. Mr. he served as the Managing Partner at the company’s Public Service operating group in the US. and as the President of the Americas region for Exult from 2003 to 2004 prior to Exult’s merger with Hewitt. Michael J. Osborne has been with Accenture for five years. He was employed by Accenture from 1987 to 1992 and then again from 1993 to 2000 before rejoining in 2006. including serving as the Chief Operating Officer and Global Delivery Lead. which she joined as an Associate in 1992. From 2000 to 2003. he served as the Managing Director – Business Process Outsourcing.
van’t Noordende has been the Group Chief Executive – Management Consulting at Accenture since March 2011. van't Noordende served as Accenture's country managing director for the Netherlands. He has also served as Managing Partner at the company’s Resources operating group in France. Mr. Mr.Accenture plc Key Employee Biographies Sander van't Noordende Board: Senior Management Job Title: Group Chief Executive – Management Consulting Since: 2011 Age: 47 Mr. Belgium and the Netherlands. He joined Accenture in 1987 and became a Partner in 1999. Africa. Prior to this role. the Middle East and Latin America. van't Noordende led Accenture's Resources operating group in Southern Europe. Accenture plc © Datamonitor Page 28 . he served as the company’s Group Chief Executive – Resources. In addition. From 2005 to 2006. from 2001 to 2006.
Accenture plc Major Products and Services MAJOR PRODUCTS AND SERVICES Accenture (or “the company”) is a global management consulting. acquisitions and alliances Mobility Operational excellence Process and innovation performance Profit and cash optimization Risk management Strategy Smart grid Supply chain management Sustainability Talent and organization performance Technology: Accenture interactive Accenture software Analytics Application modernization and optimization Application outsourcing Capacity services Cisco Cloud services Data center Embedded software Global delivery and sourcing Human capital management Information management Accenture plc © Datamonitor Page 29 . The company's key products and services include the following: Management consulting: Accenture interactive Analytics Business process management Change management Cloud services Customer relationship management Driving growth Finance and performance management International development Manufacturing Mergers. technology services and outsourcing company.
Accenture plc Major Products and Services Infrastructure Infrastructure outsourcing IT service excellence IT strategy and transformation Microsoft Mobility Network technology Open source Oracle SAP Security Smart grid Sustainability Systems integration consulting Technology architecture Technology consulting Testing services Workplace enablement Outsourcing: Airline BPO: Navitaire Application outsourcing Bundled outsourcing Business process outsourcing Capacity services Custom BPO Customer contact BPO Engineering BPO Finance and accounting BPO Global delivery and sourcing Health administration BPO Human resources BPO Infrastructure outsourcing Insurance BPO Learning BPO Procurement BPO Supply chain BPO Testing services Utilities BPO Accenture plc © Datamonitor Page 30 .
a decrease of 0. the products division recorded revenues of $4.Accenture plc Revenue Analysis REVENUE ANALYSIS Accenture The company recorded revenues of $21. In FY2010.8% over 2009. The communications and high tech division recorded revenues of $4. an increase of 2. an increase of 2. Middle East and Africa (EMEA).8 million in FY2010. The other division recorded revenues of $15. Europe.6 million during the financial year ended August 2010 (FY2010).1 million in FY2010.6%). Note:*Divisional segments percentage rounded off. Accenture plc © Datamonitor Page 31 . Revenues from EMEA reached $9. the company's largest geographic market.985. financial services (20.2% over 2009.2%) and public service (16.4 million in FY2010. Revenues from Americas reached $9.8% over 2009. a decrease of 47.6%).580.465.3 million in FY2010.446 million in FY2010. Americas accounted for 43.612.550. accounted for 44. a decrease of 2. Revenues by Division In FY2010.1% over 2009. resources (18.3 million. In addition to the above five operating segments the company reports a small portion of its revenue in the other segment.7% over 2009. an increase of 0. a decrease of 3. Revenues by Geography EMEA.8% over 2009.5% over 2009.5% of the total revenues in FY2010.583. Accenture's largest geographical market.7% over 2009.2% over 2009. a decrease of 4. The health and public service division recorded revenues of $3. communications and high tech (21. Accenture generates revenues through five business divisions: products (23.9% of the total revenues in FY2010.4%). The financial services division recorded revenues of $4. The resources division recorded revenues of $3.3 million in FY2010. accounted for 44. an increase of 0.5% of the total revenues.911 million in FY2010.1% of the total divisional revenues in FY2010).
Accenture plc © Datamonitor Page 32 .501. Revenues from Asia Pacific reached $2.9 million in FY2010. an increase of 10.6% of the total revenues in FY2010.2% over 2009.Accenture plc Revenue Analysis Asia Pacific accounted for 11.
However. The major component of this capability is its global delivery network.Accenture plc SWOT Analysis SWOT ANALYSIS Accenture (or “the company”) is a global management consulting. cost advantages. standardized processes. Global reach and scale enables Accenture to serve large corporations across borders as well as enhances its brand image and provides continuous business. Accenture provides services to its customers through a global delivery network of over 50 centers. intense competition will negatively affect the market share of the company and reduces its profitability.The company has expanded its operation to over 200 cities in 53 countries worldwide As of FY2010. capabilities across most of the industries and business functions. Strengths Global reach and scale providing continuous business Broad portfolio of offerings enabling it to serve diverse customer needs Strong customer base provides enhanced brand image Opportunities Strategic acquisitions further strengthens Accenture’s market position Strong pipeline of contracts ensures stable revenue Growing worldwide IT spending Positive outlook for health care IT spending Weaknesses Low margins compared to competitors Threats Intense competition likely to erode market share Negative publicity related to place of incorporation Increasing regulation in government contracting may increase compliance costs Contract terminations may negatively impact revenues Strengths Global reach and scale providing continuous business Accenture has global reach and scale that it has achieved over the years. which allows the company to draw on the benefits of using people and other resources from around the world. and time-zone advantages. including scalable. foreign-language fluency. methods and tools. specialized business process and technology skills. which together comprise 19 industry groups. The company has experience. to deliver solutions under demanding time frames. which comprises local Accenture Accenture plc © Datamonitor Page 33 . It employs a global delivery model. Its business is structured around five operating groups. technology services and outsourcing company. proximity to clients.
partially insulating Accenture from competition. while Americas accounted for 43.1 million during FY2010.550. while outsourcing services accounted for 43%. Europe.9% and Asia Pacific accounted for 11. the company reported about 44. and Microsoft solutions.5 billion in the 100 Best Global Brands list compiled by consultancy Interbrand. risk management. human resources. software-as-a-service (SaaS). and health and public service. infrastructure consulting. The company offers a range of management consulting services. Broad portfolio of offerings enabling it to serve diverse customer needs The company has one of the broadest offerings in management consulting. the Middle East and Africa (EMEA). including IT strategy and transformation. cloud computing. including finance and accounting. in the ICT arena. According to Datamonitor. industry and functional solutions. technology consulting. and Microsoft solutions.6 million in FY2010. the company also has a strong brand image. The company’s IT outsourcing solutions include application outsourcing and infrastructure outsourcing. and talent and organization performance. process and innovation performance. resources.5% of total revenues from EMEA. among others. The company also offers specialized BPO services tailored to clients in specific industries. and IT outsourcing.Accenture plc SWOT Analysis professionals working at client sites around the world as well as at more than 50 delivery centers. It offers technology consulting services and solutions. enterprise architecture. Strong customer base provides enhanced brand image Accenture plc © Datamonitor Page 34 . finance and performance management. custom solutions. technology services and outsourcing. the company has also diversified revenue sources from the Americas. The company's global scale has resulted in an annual revenue of $21. IT security consulting. including CRM. mobility solutions. In FY2010. Broad offerings not only provide cross-selling opportunities but also serve as an entry barrier. In addition. Moreover. and the Asia Pacific. Global reach and scale enables Accenture to serve large corporations across borders as well as enhances its brand image and provides continuous business. digital solutions. strategy. supply chain management. Accenture was ranked 47th with a brand value of $7. The company’s major systems integration consulting services and solutions include enterprise solutions and ERP. procurement and customer contact. Accenture’s technology platform includes three service areas: systems integration consulting.864. application portfolio optimization and renewal. It caters to 19 industry groups. information management services. financial services. which included consulting services accounting for approximately 57% of total revenues. Accenture (as a primary vendor) signed about 39 contracts worth about approximately $1. learning. research and development. under its five operating groups: products. The company offers clients across all industries a variety of BPO services for specific business functions and/or processes.6%. In 2010. communications and high tech.
AIG Europe. the company does not foresee margin expansion over the short term.Accenture plc SWOT Analysis Accenture's global reach. It also serves several US government agencies. predictive maintenance. and net profit margin of 27. BMW. The company also witnessed strong client retention. $435 million and $390 million in FY2010. and 16. including information insight.3%. Unilever. Its customer base includes companies like BT. and 92 have been clients for at least 10 years. ING. Strong customer base further enhances the brand image of the company. among others. In October 2010. By contrast the company's competitors Infosys. respectively. 23. biometrics. In FY2010. Barclays. virtualized infrastructures. BP. Its R&D organization.3%. Low margins compared to competitors indicate that there is scope to improve the cost structure and business model of the company. 2009 and 2008. In September 2010. in FY2010. The company’s significant research and development (R&D) capabilities has been enabling it to develop leading business solutions that drive its customers’ growth thereby attracting increasing number of clients. primarily focuses on areas. Weaknesses Low margins compared to competitors Accenture recorded low margins compared to Indian off-shore service providers that offer similar services at highly competitive prices. Lloyds TSB Group. web 2. cloud computing and sensor technologies. Accenture reported operating and net profit margin of 13. Accenture incurred R&D expenses of approximately $384 million. Petrobras. some of its clients extended their existing contracts in recent times.3%. signed an application development and management agreement that extends their existing contract for an additional three years to 2015. scale and broad offering enabled it to achieve a strong customer base. Although.9%. Accenture and National Australia Group Europe (NAGE). Accenture has been steadily growing its outsourcing operations which represented 43% of net revenue in FY2010. Further. Deutsche Bank. the company signed an extension to its application outsourcing. respectively. TCS and Wipro reported operating margin of 30. Opportunities Accenture plc © Datamonitor Page 35 . much below the margins of the Indian outsourcers.4%. Operating margins of Accenture have held steady in the 12% to 14% range over the last three years. Thomas Cook Group. Accenture Technology Labs. Nokia Siemens Networks. and 18. respectively. it is expected that over the long term there is the opportunity for margin expansion as outsourcing becomes a larger part of the business. It serves about 94 of the Fortune Global 100 companies and more than three-quarters of the Fortune Global 500 companies. and Fiat among others. a subsidiary of National Australia Bank. collaboration. each has a client for at least five years. China National Offshore Oil.9%. Of the company’s top 100 clients in FY2010.5% and 8. systems integration and management consulting agreement with RSA for an additional three years through 2015.8%.0. 26.
Accenture selected by Zurich Financial Services Group to build and Accenture plc © Datamonitor Page 36 . In November 2010. and RiskControl. a privately held risk consulting company based in Rio de Janeiro. sourcing process expertise and strategic sourcing execution resources. In January 2011. In the same month. the government of Nagaland awarded a 42-month IT contract to Accenture to implement the state’s public service portal. Virginia-based company specializing in customer data and analytics for retailers.Accenture plc SWOT Analysis Strategic acquisitions further strengthens Accenture’s market position The company has completed many strategic acquisitions in recent times. a Beijing-based embedded software services company that provides mobile software outsourcing services and solution licensing for companies in China. Accenture acquired the sourcing services and BPO services assets of Ariba. The Office of the National Coordinator for Health Information Technology (ONC) awarded the company a two-year contract to help identify the standards and specifications that facilitate the exchange of data across the evolving healthcare system. China and India. In December 2010. which include Ariba’s direct and indirect category expertise. distributors’ management and analytics. Such strategic acquisitions will further strengthen the company’s market position in the provision of management consulting. The acquisition of these assets. assets from CadenceQuest. a Germany-based provider of CRM and mobility software focused on retail execution and trade promotions for the consumer products industry. In the same month. a Philadelphia-based consulting company that focuses exclusively on implementing and integrating business solutions using Pegasystems’ business process management (BPM) software. technology services and outsourcing services to a diverse range of clients. In November 2010. Accenture plans to increase the functionality of the software into areas such as digital merchandising.und Systemberatung (CAS). to provide the KF Group and its subsidiaries with finance and accounting services. and will focus on expanding in Latin America. in January 2011. In November 2010. EC SERVIZI. Accenture signed a five-year contract with Carlsberg to provide application services to the European operations of Carlsberg Breweries. enhanced global sourcing service delivery operations and proprietary sourcing databases. benchmarks and technologies. Accenture acquired CAS Computer Anwendungs. CAS will become a part of the company’s software business. Strong pipeline of contracts ensures stable revenue Accenture has built a strong pipeline of contracts in the recent period. signed a six-year BPO agreement with KF Shared Services – The Swedish Cooperative Union. Accenture also acquired Beijing Genesis Interactive Technology (Mogenesis). will enable Accenture to provide clients with deeper category expertise. In the same month. a consortium of Italian banks that provides operational and technology services to financial institutions. a privately held company based in France that specializes in providing business processes and methodologies dedicated to the after-sales operations of industrial companies. a privately-held Arlington. In October 2010. selected Accenture to develop Basel-based default risk solution. the company acquired Knowledge Rules. to complement and expand its risk service offerings in the growing Brazilian market. The company’s other acquisitions in 2010 include Acceria.
procurement and IT. The value of Accenture's share of the contract is estimated at $700 million. Growing worldwide IT spending The worldwide IT spending is expected to grow in the near future. Further. finance. For example. the market is expected to reach $148. back-office services for hospitals and health plans. It guides organizations through the integration of cloud-based services to offer short-term cost savings and longer-term enhancements to their application portfolios and IT infrastructures. growing at a CAGR of 20%. enterprise software. The growth is driven by healthcare public funding and regulations that foster IT spending on healthcare.5 billion in 2014. worldwide IT spending reached $3. an increase of 5.6 billion in 2009.8 billion in 2012. followed by computing hardware. The company being one of the largest integrated consulting. the US federal legislation includes incentives for physicians who implement and use electronic medical records (EMRs) and penalties for those who do not adopt EMRs by 2015.6 trillion in 2011. For instance. the US Social Security Administration (SSA) selected the company as a prime contractor under the Information Technology Support Services Contract (ITSSC) that will be used to acquire a range of IT systems development and modernization services. sales and marketing. Further. technology and outsourcing services providers in the world is poised to capitalize on the positive outlook. core administration services. Accenture provides solutions to both the private and public sectors of the healthcare industry. including human resources. the US government passed American Recovery and Reinvestment Act (ARRA). in 2009.4% increase from 2009. According to industry sources. The global cloud computing services market recorded a growth of about 16% in 2010. 58% US physicians who don’t use EMRs intend to purchase an EMR system within the next two years. According to Accenture’s survey in 2010. compared to $58.Accenture plc SWOT Analysis maintain a new core insurance IT system for the insurer’s business in Latin America under a 10-year. A steady improvement in the macroeconomic environment in 2010 enabled modest growth in overall IT spending. claims excellence/cost containment. Accenture enables its clients in using cloud computing technology. including electronic health records and health information exchanges. health management services. reaching $68 billion in 2010. Positive outlook for health care IT spending The worldwide healthcare IT spending is forecast to grow in coming years. Also. including integrated healthcare providers. the healthcare IT spending in China is also forecast to grow from just over $2 billion in 2009 to $3. managed care organizations and public health organizations. and corporate functions. the worldwide demand for cloud computing services is forecast to record strong growth in the coming years. and IT services. Strong pipeline of contacts ensures stable revenue for the company in the future. the Office of the National Coordinator for Health Information Technology (ONC) awarded Accenture plc © Datamonitor Page 37 . an increase of 5. in January 2011. which offers financial incentives to providers and hospitals for the implementation of the meaningful use of healthcare IT products.4 trillion in 2010. Its offerings address a range of areas.1% compared to 2010. Further. multi-million dollar agreement. the worldwide IT spending is forecast to reach $3. Further. health insurers. The growth is expected to be fueled by telecom equipment segment. In the same month.
Accenture plc SWOT Analysis Accenture a two-year contract worth $10 million to help identify the standards and specifications that facilitate the exchange of data across the evolving healthcare system. IBM. Dell acquired Perot Systems to enhance its IT services portfolio. niche solution or service providers or local competitors. Xerox’s acquisition of Affiliated Computer Services. The company competes with a variety of companies. Intense competition will negatively affect the market share of the company and reduces its profitability. marketing or other resources than Accenture. transformed it into a services company that can focus on business process management and outsourcing. Negative publicity related to place of incorporation The company may be subject to criticism and negative publicity related to its incorporation in Ireland. iGate. an IT services and BPO company. Further. in January 2011. Some of the company's competitors have greater financial. There has been negative publicity regarding of. Deloitte. including through acquisitions. Ernst & Young. Threats Intense competition likely to erode market share Accenture faces intense competition in the markets it operates. Infosys Technologies. Some of the company’s competitors include Atos Origin. For instance. Northgate Information Solutions. Cognizant Technology Solutions. Some former US companies that have undertaken expatriation transactions to offshore jurisdictions have been criticized as improperly avoiding the US taxes or creating an unfair competitive advantage over the US companies. In addition. iGATE executed definitive agreements to acquire a majority stake in Patni Computer Systems. Booz Allen Hamilton. Tata Consultancy Services. large multinational providers. and Xerox. companies that conduct business in the US but are domiciled in certain other countries. Capgemini. in 2009. and accounting firms that are expanding or re-emphasizing their provision of some consulting services. McKinsey. Hewlett-Packard. the company may face greater competition from companies that have increased in size or scope as a result of strategic mergers or acquisitions. Unisys. particularly in India or China. In February 2010. CSC. a diversified BPO firm. Accenture plc © Datamonitor Page 38 . Fidelity National Information Services. The Capita Group. CGI Group. Accenture may also be subject to similar criticism in connection with its incorporation in Ireland. including the service arms of large global technology providers (hardware and software). Convergys. Wipro. Positive outlook for health care IT spending will ensure steady revenues for the company's healthcare practice in coming years. Sapient. Logica. Fiserv. Mahindra Satyam. including: off-shore service providers in lower-cost locations. SunGard Data Systems. CIBER.
government entities. including those under the civil US False Claims Act. Also. the company may become subject to various civil and criminal penalties. these contract bans and other legislative proposals may be enacted in a way to negatively affect Accenture. particularly in the US. suspension of payments. future changes in tax law or policy in Ireland or other jurisdictions where the company has operations as a result of their treaties with the US will negatively impact Accenture’s business operations. often reserve the right to audit the company’s contract costs and conduct inquiries and investigations of its business practices with respect to government contracts. if a government client discovers improper or illegal activities in the course of audits or investigations. Long term. and these shorter-duration contracts typically permit a client to terminate the agreement with as little as 30 days notice and without significant cost. generally require a longer notice period for termination and often include an early termination charge to be paid. The US government contracting regulations also impose strict compliance and disclosure obligations. including termination of contracts. This charge might not be sufficient to cover costs for anticipated profits lost upon termination of the contract.Accenture plc SWOT Analysis In addition. state and local governmental entities. typically fund projects through appropriated monies. such as the majority of the company's outsourcing contracts. Non compliance with the new regulations will adversely affect the company's operations. the company loses the anticipated revenues and might not be able to replace the lost revenue with other work or eliminate associated costs in a timely manner. the US government is planning to decrease the allocation to defense in the coming years. and administrative sanctions. Further. including national. forfeiture of profits. It declared a decrease of $78 billion in the US military programs in the proposed defense budget for Accenture plc © Datamonitor Page 39 . provincial. The company estimates that the majority of its contracts can be terminated by clients with short notice. which negatively affected its results of operations. While these projects are often planned and executed as multi-year projects. larger and more complex contracts. fines and suspensions or debarment from doing business with other agencies of that government. Government entities. the government entities usually reserve the right to change the scope of or terminate these projects for lack of approved funding and at their convenience. Further. Also. Many of the company's consulting contracts are less than 12 months in duration. In 2009. When contracts are terminated. Contract terminations may negatively impact revenues Accenture suffered a few contract terminations in the recent past. the company experienced a higher volume of contract terminations and restructurings as a result of challenging economic conditions. various US federal and state legislative proposals have been introduced and/or enacted in recent years that deny government contracts to certain US companies that reincorporate or have reincorporated outside the US. Increasing regulation in government contracting may increase compliance costs Accenture works with government clients exposes it to risks associated with the government contracting environment. While Accenture was not a US company that reincorporated outside the US.
Accenture plc © Datamonitor Page 40 . and Space and Naval Warfare Systems Command. For instance. in case of future contract terminations. Accenture is relatively less dependent on the US government defense contracts. Also. This trend may negatively impact the companies depending on the US government defense contracts for their revenues. Although.Accenture plc SWOT Analysis 2012. revenues and profit margins of Accenture may be negatively affected. Defense Logistics Agency. Accenture won about four contracts worth $228 million in 2010 from the US Navy. still it may be affected negatively as it will be deprived of high value defense contracts.
Capita Group Plc Logica Plc Hewlett-Packard Company Fidelity National Information Services. Xerox Corporation Accenture plc © Datamonitor Page 41 . iGate Corp Mahindra Satyam SunGard Data Systems Inc. CIBER Inc Cognizant Technology Solutions Corporation Convergys Corporation Deloitte Touche Tohmatsu Ernst & Young International Fiserv Inc Northgate Information Solutions PLC Sapient Corporation Tata Consultancy Services Limited Unisys Corporation Atos Origin S. Inc.Accenture plc Top Competitors TOP COMPETITORS The following companies are the major competitors of Accenture plc Booz Allen Hamilton Inc. Capgemini Computer Sciences Corporation Infosys Technologies Limited International Business Machines Corporation McKinsey & Company Wipro Corporation CGI Group Inc.A.
Of course.Accenture plc Company View COMPANY VIEW A statement by William D Green*. our clients are at the heart of Accenture. we continued to return cash to shareholders in fiscal 2010 through more than $2 billion of share repurchases and through dividend payments. it was about initiatives and investments we made that position Accenture for future success. and in November we paid a semi-annual cash dividend that was a 20 percent increase over the prior semi-annual dividend. And perhaps even more important than the number and size of our clients is the depth and longevity of those relationships: Every single one of our top 100 clients in fiscal 2010 has been a client for at least five years. Delivering in fiscal 2010 Fiscal 2010 was a defining year for Accenture on two dimensions. We expanded operating margin. The statement has been taken from the company's 2010 Letter from Chairman and Chief Executive Officer. And we generated extremely strong free cash flow. and we delivered strong results. demonstrating our ability to adapt to and serve the full spectrum of an organization’s needs. slightly exceeding our expectations. Second. we returned to a solid growth trajectory. First. and 92 have been clients for at least 10 years. On building momentum. exceeding the top end of our initial guided range by more than $500 million. In short. In March 2010 we switched to paying dividends on a semi-annual basis. we were able to meet or beat all the elements of our original annual financial outlook for fiscal 2010: Revenues and earnings per share were both within our expected ranges. Despite the uncertainty in the marketplace. and helping them achieve high performance is what we’re all about. demonstrating growing demand for our services. it was about building momentum around our growth agenda. we helped: Accenture plc © Datamonitor Page 42 . In fiscal 2010 we attracted new clients and expanded our relationships with existing clients. For instance. We’re fortunate to count more than three-quarters of the Fortune Global 500—including 94 of the top 100—as our clients. Chairman and former Chief Executive Officer at Accenture is given below. Bookings were in the upper end of our guided range. we managed the business well in an uncertain macro-economic environment to deliver for our clients and our shareholders alike. In addition.
facilitating their global expansion.Accenture plc Company View Spain’s BBVA implement its retail banking model in the U. South Korea and Mexico. New York City launch a landmark integration platform to transform the delivery of health and human services. implement a mobile commerce platform. This is just one example of how our growth strategy is yielding dividends and giving us significant momentum in our business. in addition to helping clients achieve and sustain high performance. analytics is a key element of our focus on new business areas that drive high performance for our clients. Poste Mobile. Italy’s largest mobile virtual network operator. among others. through the formation of the Accenture SAS Analytics Group to jointly develop. technology and outsourcing services we’ve traditionally provided. cyber security and cloud computing. Australia’s largest telecommunications provider. Driving growth across our business In fiscal 2010 we continued to implement our growth strategy. businesses and government authorities of Amsterdam. new businesses and initiatives that surround our core—including analytics. geographic expansion—in our six strategic growth markets of Brazil. market. sell and deliver predictive analytics solutions and services. We made good progress on all three dimensions in fiscal 2010. which includes the vast majority of consulting. Second. continue to transform its IT and information delivery infrastructure. And third. As part of our ongoing focus on performance Accenture plc © Datamonitor Page 43 . a sustainability initiative between the citizens. India. We now have nearly 70 client engagements helping companies and governments harness the power of predictive analytics to drive better insights. mobility. our core business. smart grid. For instance. better decisions and ultimately better business outcomes. and in other fast-growing emerging markets. and Telstra. the leader in business analytics software and services. Procter & Gamble leverage innovative tools to enhance decision making with real-time information. First. digital marketing. sustainability. in several developed yet underpenetrated markets. Tata Motors launch a comprehensive sales transformation effort to boost sales of its ACE vehicle and increase market share. which is about driving growth on three dimensions. we are also committed to running Accenture as a high-performance business. Finally. Russia. Develop and manage the Amsterdam Smart City program.S. China. Japanese retailer Fast Retailing implement a new global operating model. This past year we strengthened our relationship with SAS.
I will continue to serve in an active role as chairman. and I am very excited that. We recently announced that by 2015 Accenture would equip 250. as recently announced. stronger and more durable company for future generations.000 employees in our Global Delivery Network. in fiscal 2010 we created the role of chief performance officer. through which we team with strategic partners to help people build the skills that enable them to participate in and contribute to the economy and society. effective January 1. including chief leadership officer. William D Green continues to serve as the Chairman at the company. This will be a powerful leadership construct for Accenture. I am incredibly proud of our performance in fiscal 2010. Pierre Nanterme will become Accenture’s next chief executive officer.Accenture plc Company View excellence. This is the right time to further strengthen Accenture’s global leadership. I look forward to continuing to work closely with Pierre in my ongoing role as chairman. Pierre has led our Financial Services operating group for the past three years and has served in many other leadership roles. Pierre Nanterme became Chief Executive Officer at Accenture.000 people. While this past year was challenging. In closing. including the more than 116. I believe we are better positioned for growth and continued market leadership than at any time in our history. This is a great example of one of Accenture’s core values—stewardship—which is an indelible part of our corporate culture and includes an obligation to build a better. Most notably. and one of our key areas of focus in fiscal 2011 will be to ensure that we continue to operate Accenture as effectively and efficiently as possible to ensure superior execution every day. Investing in our people…and our communities We also reached a significant milestone this past year. and the fact that we can turn what we do for ourselves into meaningful contributions to communities around the world is a wonderful thing. discipline and dedication. Accenture plc © Datamonitor Page 44 .000 people around the world with the skills to get a job or build a business. And.000 mark—ending the year with approximately 204. I believe that Accenture knows how to train and deploy talent better than any other company. most important. and I want to thank the men and women of Accenture around the world for their hard work. we expanded globally our Skills to Succeed initiative. accelerate the execution of our business strategy and guide us through our next phase of growth. as our workforce passed the 200. Note: *In January 2011. have the necessary skills to serve our clients at the highest level is why we invested nearly $600 million on training and professional development in fiscal 2010. 2011. Making sure that all of our people. This past year we strengthened our corporate citizenship efforts. He is an outstanding choice to lead Accenture. Accenture emerged an even stronger company. Moving forward… Accenture is on a solid growth trajectory and extremely well positioned for the future.
bloco 11 terreo Alphaville – CEP 06473-900 Barueri/SP BRA Accenture – France 118 avenue de France 75636 Paris Cedex 13 FRA Accenture – California 2141 Rosecrans Avenue Suite 3100 El Segundo California 90245 USA Accenture – Belgium Waterloolaan 16 boulevard de Waterloo 1000 Brussels BEL Accenture – China 7/F SK Tower.000.6A Jian Guo Men Wai Avenue Chaoyang District Beijing 100022 CHN Accenture – Germany Stralauer Allee 2b D-10245 Berlin DEU Accenture plc © Datamonitor Page 45 .com Other Locations and Subsidiaries Accenture – Arizona 3200 East Camelback Suite 245 Phoenix Arizona 85018 USA Accenture – Australia Ground Floor 4 Brindabella Circuit Brindabella Business Park Canberra Airport ACT 2609 AUS Accenture .Accenture plc Locations and Subsidiaries LOCATIONS AND SUBSIDIARIES Head Office Accenture plc 1 Grand Canal Square Grand Canal Harbour Dublin 2 IRL P:353 1 646 2000 F:353 1 646 2020 http://www.Brazil Av. Andromeda 2.accenture. No.
Yoido-dong Youngdeungpo-ku Seoul 150-737 KOR Accenture – Russia Paveletskaya quare 2/2 115054 Moscow RUS Accenture – Japan Akasaka Intercity 1-11-44 Akasaka Minato-ku Tokyo 107-8672 JPN Accenture – Netherlands Gustav Mahlerplein 90 1082 MA Amsterdam NLD Accenture – Singapore 250 North Bridge Road 33-00 Raffles City Tower Singapore 179101 SGP Accenture Middle East BV Advanced Integrated Systems Building Moroor Road (4th St.) Abu Dhabi ARE Accenture – Venezuela Centro SegurosLa Paz Piso 7 Ala Noreste Avenida Francisco de Miranda La California Norte Caracas VEN Accenture – Sweden Ostra Hamngatan 41-43 403 13 Goteborg SWE Accenture – United Kingdom 9-10 St Andrew Square Edinburgh EH2 2AF GBR Accenture plc © Datamonitor Page 46 .) / Delma Street (13th St.Accenture plc Locations and Subsidiaries Accenture – India Bldg 1A &1B Survey No-64 Raheja Mindspace Madhapur Hyderabad – 500081 IND Accenture – South Korea 10th Floor Kyobo Securities Building 26-4.
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