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Direct: 650.689.5406 Cell: 650.302.7037 Millbrae, CA


Summary and Core Competencies: Engaged HR professional with specific experience in high technology, biomedical and service firms in the San Francisco Bay Area. Current on state and federal legislative changes, and emerging trends in the field. Knowledgeable in HR best practices. Consistently employ confidentiality, discretion, and sound judgment. Demonstrated effectiveness as a contributor and highly productive in collaborative departmental and teamwork settings. Well-developed organization / time management skills, managing multiple priorities and the timely and accurate completion of deliverables. Thrive in results-driven environments. Proven reputation in creative problem resolution. Personal core values include being self-motivated, self-managing, dedicated, resourceful, professional with a strong work ethic, having integrity and respect for others, being friendly, and with a client service focus.

Recruitment Employee relations Interpersonal skills

Total rewards (benefits/compensation) Training, coaching, public relations Resource management

Compliance Oral and written communication HRIS / HRMS / MS Office Suite

CONTRACT HUMAN RESOURCES PROFESSIONAL EXPERIENCE 2002 2012 Human Resources Business Partner / Generalist / Recruiter roles
Recruited professionals / technicians in engineering, finance, administration, customer service, healthcare, facilities. Full cycle recruiting plans included sourcing, screening, interviewing candidates, conducting background / reference checks, creating offer letters. Leveraged etools and social recruiting efforts such as LinkedIn Recruiter, JobVite, as well as no fee/non-profit candidate access databases. Administered ATS such as Newton and ResumeWare. Managed employee referral bonus / incentive initiatives. Provided staffing support to VPs, directors, managers and recruiters. Managed onboarding processing for new hire / terminating employees. Managed job evaluation, job analysis and reclassifications resulting in enhanced employee engagement and internal pay equity. Actively tracked and trended HR data utilizing MS Office Suite, Jakoba, MS Dynamics Nav Platform, ABRA, Oracle, PeopleSoft to perform records maintenance. Generated reports using Ceridian HRIS. Knowledgeable of federal / California employment / labor laws minimizing risk to company. Monitored compliance policies regarding hiring / compensation relative to San Francisco / California labor law. Compiled project reports for EEO / Affirmative Action, OSHA and service awards, SOX audit research. Audited handbooks. Supported division of 85 employees. Proactively identified and addressed employee relations issues through coaching and counseling to continue employee motivation and morale. Communicated philosophies, programs, procedures, guidelines and laws to employees and managers to further the strategic goals of the company. Initiated and processed performance management programs through to termination to ensure effectiveness, and compliance. Facilitated and managed annual review process. Liaised with attorneys resolving foreign candidates and employees immigration issues (H-1B visa / permanent residency). Facilitated communication between Korean management and workforce. Served on social committees to further organizations culture. Provided generalist support to union environments. TecturaWorldwide provider of business services/consulting, software and IT implementation. San Mateo, CA. ON24---Comprehensive virtual events solutions provider / (OfficeTeam). San Francisco, CA. NatureBridgeEducational programs and services / (Wollborg/Michelson). San Francisco, CA. Neopost, Inc.Integrated mailing systems / (ATR International) / (OfficeTeam). Hayward, CA. NetLogic MicrosystemsFabless semiconductor company / (DeWinter Associates). Mountain View, CA. XDxMolecular diagnostics company. South San Francisco, CA. Provident Credit UnionMulti-site CA credit union / (HR Solutions). Redwood Shores, CA. Celera DiagnosticsTreatment and disease management / (West Valley Staffing). Alameda, CA. Johnson Controls, NASA Ames Facility Maintenance / (Wollborg/Michelson). Moffett Field, CA. Samsung SDSAmerica--Global IT solutions provider / (Andiamo!Group). San Jose, CA. Page 1 of 2


Direct: 650.689.5406

Cell: 650.302.7037

Benefits Manager / Benefits Specialist Administrator / Disability Coordinator roles

Managed health and welfare benefit initiatives with strong customer service focus. Integrated and coordinated payroll and benefit administration through an acquisition, enhancing the transition process and employee retention. Supported ADP Payroll for Windows. Liaised with vendors / brokers. Effectively identified and resolved employee / benefit vendor disputes. Coordinated preparation for benefits open enrollment including the training of employees and managers. Developed and presented training materials and coordinated course logistics enhancing the learning experience. Delivered onboarding training and managed the onboarding processes including benefits administration for new hires. Managed the high volume assessment and processing of disability leaves of absence claims utilizing Lawson and Kronos software. Coordinated 401(k), stock option, loans, COBRA notifications and enrollments. Audited Workers Compensation leave claims cases. Liaised with injured employees and managers to assure compliance and return to work. Audited and reconciled insurance billings online. Utilized ABRA and Aetna EZLink software. Researched on BeneTrac and corrected insurance billing error resulting in premium refund of over $27,000. To reduce risk, assured compliance with California and federal employment and labor laws and multiple collective bargaining agreements. Tracked and posted OSHA required data. Assured compliance with ERISA, HIPAA, Section 125, FMLA, CFRA, PDL, COBRA, along with USERRA, ADA, EEO / AA, SOX and Cal / OSHA. GoldenGate Software (Oracle)Data integration / (OfficeTeam Healthcare). San Francisco, CA. California Pacific Medical Center--Academic hospital / (OfficeTeam Healthcare). San Francisco, CA. GenesysEnterprise software / (Wollborg/Michelson). Daly City, CA. Benefit Communication and Enrollment Consultant Prepared and delivered persuasive large group communication / open enrollment presentations. Explained medical, dental, vision, EAP coverage at health fairs. Provided superior customer service for employees at all levels. Researched issues for HR departments / employees, sometimes over-night, and returned with solutions, thus enhancing / increasing sales. UnitedHealthcareMajor health insurer / (Maxim Staffing). San Francisco Bay Area and nationwide travel. Other Bay-Area Benefits contract work at Inktomi, Centura Software, SEQUUS Pharmaceuticals (Alza), Amdahl, Acuson (Siemens), Ocular Sciences (CooperVision), Ericsson Fiber Access / Ericsson Raynet. Direct Experience / Human Resources Representative 2000 2001 Provided sole on-site HR Generalist support for R&D and warehouse employee site, reporting to the off-site CFO. Recruited, directed external recruiters. On-boarded all Sunnyvale new hires. Resolved benefits / payroll issues. Supported 3 VPs. Facilitated visa applications, sponsorships and extensions. Resolved employee relations issues through coaching / counseling of managers / employees. Re-organization relocated position to WA. Allied Telesyn InternationalManufacturer of network switches and routers, Sunnyvale, CA. UCSF Contract Human Resources Experience 1999 -- 2000 Senior Staffing and Compensation Analyst, Staffing support for Schools of Dentistry, Nursing, Pharmacy, Psychiatry. Screened resumes for research assistants / admins. for work on grants. Utilized knowledge of university / union job compensation classification system for reclassification requests. Supervised employment specialist. Utilized Resumix. University of California San Francisco--Medical Research. San Francisco, CA. Other Staffing Support: Oracle, Redwood City, CA. Education / Coursework / Memberships / Volunteerism Certification PHR-CA, Professional in Human Resources - California, HRCISHRM updated Dec. 2010. Certification -- Human Resources Administration, San Jose State University. Bachelor of Arts Elementary Education, and Music, Brigham Young University. 2010 Annual SHRM Conference in San Diego and other seminars to keep certifications updated. Ongoing Employment Law Seminar Updates. Annual Managing HR in Life Science Companies. Biotechnology Basics for the Non-Scientist, Introduction to Biomedical Industry. Member SHRM / NCHRA / BYU Management Society / Bio2Device Group Outreach, Speakers Committee. Employment Center Employment Representative -- Volunteer San Bruno, CA. 2009 2012. o Screened resumes and referred candidates to open positions within communities. CERT Community Emergency Response Team -- Volunteer HAM Radio License AG6LIA -- Millbrae, CA. Family History Center Genealogy Library Volunteer San Bruno, CA. 2007 2011. Page 2 of 2