I’man Kia Robinson

718 Rex Avenue Richmond, VA 23222 (804) 212-4806 imankiar@yahoo.com OBJECTIVE To secure a challenging position in an influential company that will allow opportunities for continual career growth. WORK EXPERIENCE C and F Finance Company May 2005-August 2005 Office Assistant  Provided support in accounts receivable department  Managed clerical duties for 3 departments  Offered detailed customer service to in-store and over-the-phone clients  Assisted with daily cash close outs Walgreen’s Drug Store May 2004-August 2004 Beauty Advisor  Maintained sales in Cosmetic, baby products, and feminine hygiene departments.  Performed end-of-the-day cash closeouts storewide  Totaled departments monthly profits and losses  Offered specific advice for customers beauty concerns. Jumpstart Brooklyn August 2003-May 2005 Corp Member  Worked on-on-one with a child improving their reading, writing, and social skills. Preparing them for the day they enter school.  Doubled partner child’s vocabulary in 3 months.  Implemented parent-student lessons for at home learning  Demonstrated the ability to work diligently and patiently with children in a fastpaced environment Circuit City Stores, Inc. January 2003-August 2003 Sales Associate  Performed open/closing procedures and operated cash drawers  Generated an estimated $5,000 a day in supplemental insurance  Developed strong customer service abilities ensuring 100% satisfaction  Awarded Top Salesperson for a month, June 2003 Science Museum of Virginia September 1999-June 2003 Career Ladder Intern  Performed clerical duties for Office Managers  Filing, Faxing, Copying, Mass Mailings, Answering Phones, and Typing  Aided Teachers in class preparation

 Served as teachers assistant for elementary age children in an after-school program EDUCATION Clark Atlanta University, Atlanta, GA Bachelor of Arts degree in Business Administration Double concentration in Marketing and Management August 2005-May 2007 Long Island University, Brooklyn, NY Bachelor of Arts degree in Business Administration Double Concentration in Marketing and Management August 2003-May 2005 Cumulative GPA: 3.05 Computer Skills Microsoft Word, Works, PowerPoint, Excel, Access, Publisher, Megasys, and Megaterm Honors and Activities Junior Class Executive Board Member, CAU Sports Medicine Student Athletic trainer, Recipient of LCU Women’s Scholarship, CAU Business School outstanding Lyceum award. Personal Attributes  Excellent leadership and effective teamwork abilities  Strong organizational skills capable of multi-tasking and working exceptionally under pressure  Hard working and intensive self-motivation and energy  Dedicated and productive in all tasks assigned.  Ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries  Ability to successfully analyze an organization's critical business requirements, identify deficiencies and potential opportunities, and develop innovative and costeffective solutions for enhancing competitiveness, increasing revenues, and improving customer service offerings.