Your Number 1 choice for hotel development

A variety of brands. A wealth of opportunity.

Hilton Moorea Lagoon Resort & Spa

“It has been and continues to be our responsibility to fill the earth with the light and warmth of hospitality”
– Conrad N.Hilton


from sumptuous luxury to value-for-money. With offices worldwide. We have selected six of these brands to be the focus of our expansion. Patrick Fitzgibbon Senior Vice President Development.Welcome to Hilton Worldwide The ten brands that comprise the Hilton Worldwide portfolio of brands all have distinct personalities and product offerings. You’ll find out more about them in the following pages. our Development team can offer a combination of extensive local knowledge. international experience and the invaluable support of a truly global company. Middle East & Asia Pacific 3 . Europe & Africa Andrew Clough Senior Vice President Development. We look forward to working with you.

Our development proposition by brand We’ll work closely with you to determine the best opportunity for your development project. Doubletree by Hilton Qingdao/Chengyang 4 . We will help you choose the most appropriate Hilton Worldwide brand for your location. from the luxury Waldorf Astoria to the focused-service Hampton by Hilton.

A singular experience.A brief summary Extraordinary hilton. education and the local community When tomorrow’s a big hampton. rate and RevPAR* premiums • Simple ‘kit of parts’ set up allows flexibility and ensures quality control * RevPAR = Revenue per available room doubletree. full-service segment • Flexible for new builds and conversions in a range of sizes and locations • Focus on caring for the environment. trusted reputation for quality Welcome to Doubletree • The contemporary conversion brand of choice within the hgi. stay HGI tonight • Products and services informed by precise market research and direct customer feedback • An inviting service-focused offer with a residential atmosphere • The freedom of guest self-sufficiency. supported by 24-hour service. • More than twenty landmark hotels and resorts worldwide • Each one offering the exquisite style and accommodations that define luxury • A duplicable and adaptable model for premium elite properties The Luxury of Being Yourself® • The modern-world choice for today’s sophisticated traveler • Focus on personalized service and destination-enhancing experiences • The choice of developers seeking to express and celebrate individuality The Global Leader in Hospitality • A global range of upper upscale properties from our core brand • Ideal for new build opportunities in areas with high traveler volumes • Instantly recognizable brand. invaluable. independence and flexibility We love having you here™ • A new kind of economy hotel: upper mid-scale quality for a value price • Competition-smashing 5 . offers value.

Sales & Marketing • 30 International Sales Offices • Global size and presence gives increased negotiating power. MICE and Global / Specialist Travel Agent sales teams enable manning reductions of property based sales managers Distribution • Network of 9 Reservation Centers providing 24-hour multi-language global coverage: over 35 million telephone calls handled annually generating over $3 billion per year • Over 20 industry leading proprietary websites generating in excess of over $4 billion per year • Distribution agreements with key global and local intermediaries Sa l & Marketi es Tec ng ology – hn O nQ tribution Dis lton HHon Hi s or Global Brand Services • Quality Assurance – Protecting brand values through comprehensive on-site evaluations • Market Research – Providing actionable insights into customer needs. higher level access and more influential customer relationships • Specialist global Corporate. The Hilton Engine is a suite of industry leading tools and resources that support and drive our hotels. it is what sets us apart from the competition and ensures the continued success of our properties. Sales & Marketing. expectations and market behavior 6 Glo b Brand Se al • Brand Training – Providing all brand required and optional educational opportunities in order to instill consistency in brand standards ices rv .Why choose Hilton Worldwide Every hotel within the Hilton Worldwide portfolio of brands is powered by The Hilton Engine. OnQ Technology and Hilton HHonors. Global Brand Services. Comprising Distribution. Leisure.

during and after a stay • Drives RevPar premiums by exposing more inventory to the demand using centralized distribution channels.OnQ • A unique suite of integrated hospitality management applications that automate all business and property management functions in a hotel – designed for Hilton. by Hilton • Enhances customer loyalty. feeding third party distributors. reducing workload redundancies and providing the industry’s most robust business intelligence reporting system Sa l Marke ti s& e Tec ng ology – hn O nQ tribution Dis lton HHon Hi s or Glo b Brand Se al ices rv Hilton HHonors • Award-winning guest recognition and reward program – providing on average over 40% of a hotel’s occupancy • The lowest cost program in the industry • 25 million members spread over 230 countries and territories of which 9 million stay with us more than twice a year 7 .Technology . advanced purchase opportunities and reservations • Optimizes productivity. enabling consistent guest recognition across all Hilton Worldwide hotels before.

in combination with the global infrastructure and commercial services of Hilton Worldwide. ensure that Waldorf Astoria Hotels & Resorts is without equal when considering the construction and branding of a luxury international hotel.Luxury Extraordinary places. The Waldorf Astoria Collection 8 . A singular experience. The unparalleled service and global sophistication that defines Waldorf Astoria. Each property in the Waldorf Astoria Hotels & Resorts portfolio is as singular and defining as the brand’s elegant namesake – The Waldorf=Astoria New York. each hotel and resort is a true landmark of world-class style and rich service traditions that define international refinement and luxury. Trianon Palace Versailles. From classic elegance to modern grandeur. attracting guests from all over the world.

The team is a focused group of architects and interior design experts whose main purpose is to lead the design process for all new Waldorf Astoria constructions. Sophisticated Style and Comfort – The furnishings and features of our guestrooms combine residential comfort and ease with technology and access to luxury brand amenities to surprise and delight our guests.Rome Cavalieri. The Waldorf guest chooses Waldorf Astoria for its legendary and anticipatory service. The world class resources of Hilton Worldwide enable the ongoing development of luxury features combining key Waldorf Astoria design elements with indigenous flair. Hotels opening soon Syon Park Hotel. supported by seamless access to any indulgence and every necessity. Germany Waldorf Astoria Beijing. concept and business model creation. enjoy – or simply join in the ambience. China Waldorf Astoria Berlin. is paramount. USA Waldorf Astoria Montreal. the development of established concepts and to provide a conduit to third party restaurateurs and celebrity chefs to help hotels increase their food & beverage visibility. Inspirational Environments – Our guests are filled with the excitement of being in the world’s most unique and magical locations. The Restaurant Group is charged with developing food & beverage concept solutions for Waldorf Astoria Hotels & Resorts. London. Comfort. Waldorf Astoria Hotels & Resorts is a collection of experiences born in the 21st century drawing on its architecture. Waldorf Astoria Hotels & Resorts has three key brand pillars. Waldorf Astoria reflects the guest’s personal lifestyle and exceeds his or her expectation for perfection. The Waldorf Astoria Collection Waldorf Astoria Hotels & Resorts The promise With a legacy that reaches back over 110 years. The Spa Group is a specialist team of regionally located spa experts whose mission is to provide owners with fully integrated development and operational spa solutions. The brand Our vision is global. our hospitality gracious and our commitment to absolute quality unwavering. The Waldorf Astoria Collection 9 . We see ourselves as true partners in the development process and will leverage Hilton Worldwide’s vast network of resources to ensure the success of your hotel. renovations and conversions. design and signature elements with a promise that each experience will be delivered through legendary service. Global Design Services provides owners with a fully integrated design response from concept to completion. Their remit is the creation of bespoke solutions. standard operating procedures and specialist spa management resources. The Global Design Services team is an integral part of the Hilton Worldwide Architecture and Construction team. Services include feasibility analysis. inspirational environments filled with excitement and ambience and sophisticated style and comfort. unobtrusive and discrete. personalized to the guest’s occasion. The guest The Waldorf Astoria guest seeks a brand with a culture of service and design that reflects the quality and detail of his or her own home and those of friends and associates. Bringing Waldorf Astoria to life – world class resources Central to our growth strategy is educating developers and investors on the resources available through Hilton Worldwide. The Waldorf Astoria Collection Waldorf Astoria Jerusalem. Our hotels play host to exclusive events and special occasions for our guests to attend. design guidelines and support. Canada The Bentley London. Unparalleled Service – The touch of Waldorf Astoria is anticipatory – the highest degree of service. pre-opening and launch services. China Waldorf Astoria Beverly Hills. spa planning. Israel Waldorf Astoria Shanghai. genuine.

With hotels and resorts across five continents. Conrad brings genuine and personalized attention to each guest. Conrad Tokyo 10 . This individuality is what sets Conrad apart from its competitors and enables the brand to form a strong and lasting emotional bond with all of its stakeholders.Luxury The Luxury of Being Yourself ® A global contemporary luxury brand. the uniqueness of Conrad lies in the individuality of each of its inspiring hotels and resorts. in the world’s gateway cities and most sought-after resort destinations. Conrad welcomes developers and owners who want to make a distinctive statement with their hotel choice.

India Conrad Naviti Island. Honduras Individuality The uniqueness of Conrad lies in the individuality of each hotel and resort. Contemporary Luxury The luxury of Conrad is based around guests’ lifestyles and tastes. By focusing on the individual. Each property stands alone as a dynamic reflection of its destination city. service and connection. Bahamas Conrad Los Micos. When we enter into a project with partners. inviting each to enjoy the unique opportunity and luxury of being yourself. Most of all. designed to outperform its competitors in every respect and increase in value year on year. Conrad Hotels & Resorts are united by an unwavering pursuit of excellence. Fiji Conrad Bimini Resort & Casino. the goal is nothing less than creating a hotel of distinction and elegance. Opening soon: Conrad Seoul. As a trusted partner with Conrad Hotels & Resorts. and genuinely celebrates the distinctiveness of every team member and guest. you’re investing in a legendary heritage of excellence. Conrad Tokyo Conrad Maldives 11 . wherever they are in the world. Conrad offers guests a world of style. you become a part of an emerging international luxury hotel brand that enjoys the enviable support and resources of the world’s biggest name in hotels. a warm attitude embodied by attentive team members and vibrancy felt through a stylish approach to cultural traditions. South Korea Conrad Beijing. The World of Conrad Hotels & Resorts When you join the world of Conrad. Guests can enjoy: • Luxurious bedrooms with modern technologies for the business and leisure traveler • Spacious bathrooms and luxury bath products • Pioneering culinary concepts in cosmopolitan bars and restaurants • Meeting facilities and business oriented services • An oasis to retreat and recharge • Contemporary art with a local influence All features are delivered and presented according to the highest service standards: Conrad Service Standards. China Conrad Bangalore.Conrad Maldives Conrad Hotels & Resorts Conrad Values All Conrad Hotels & Resorts exemplify the brand’s core values: contemporary luxury presented through exclusive offerings and the highest service standards.

Hilton hotels are primarily new build properties best suited to capital or gateway cities. With upwards of 300 rooms per hotel.Upper Upscale The Global Leader in Hospitality As an upper upscale brand. and major airport locations. Hilton London Metropole 12 . our hotels offer business travelers the extensive meeting facilities and service levels that you would expect from the name Hilton. centers of commerce and congress.

staying ahead of the competition and implementing fresh and innovative ideas. Independent research* repeatedly underlines that Hilton is the world’s most recognized hotel brand. we have world-renowned business. Hilton Kuala Lumpar Attracting the top people A brand such as ours attracts the very best talent. We take pride in this fact and understand that our brand is one of our most prestigious assets. conference and leisure facilities. *Source: BDRC Hotel Guest Surveys (over 14. Guests can also vacation in our resort properties. Throughout more than 530 hotels and resorts in 76 countries across six continents. backed by our global brand standards. professionalism and expertise. loyal Hilton Team Members who have all been nurtured through our highly respected training and recognition schemes. The Hilton iPhone app enables global travelers to book reservations and stay connected with Hilton while on the go. Keeping Hilton No. We are still market-leaders when it comes to product innovation. Hilton Meetings. Hilton has become the undisputed leader in global hospitality.Hilton Beijing Wangfujing Hilton Hilton Values Our reputation remains unrivalled by our closest competitors. Guests enjoy world-class facilities and services. Behind our success are bright. Hilton is maintaining its position as the ‘world’s leading business address’. we have a trusted reputation for quality. totally unique self-contained resorts combining superior accommodation and service with magnificent facilities and exotic locations. Innovative ideas Throughout our history we have been leaders in innovation – from pioneering the concept of airport hotels.1 In addition to our city center. By talking to our customers and continually investing in research. We always strive to better this. we are able to create a better and more consistent experience for our guests. We are constantly striving to offer a richer and more relaxed guest journey 24/7 – from the first connection all the way to check out. so it’s no surprise that Hilton literally is the hotel brand on everyone’s lips.000 business and leisure travelers interviewed across 39 markets) Hilton Sydney 13 . Trusted reputation To our customers. The best products for business and leisure Supported by products such as the award-winning global meeting product. Hilton means outstanding hotels in an unparalleled choice of desirable locations. convention and airport hotels plus selfcontained resorts. which consistently attract international industry awards. to introducing the first hotel gift shop. The Hilton Serenity bed and our Hilton Clock Radio/MP3 Player mean that guests experience standards of rest and relaxation higher than ever before. and Hilton Journey Ambassador.

with meeting and event space from 1. is ideally suited to both new build and conversion opportunities. upscale services and amenities required to meet marketplace needs. every Doubletree by Hilton offers the full range of contemporary. Varying in size from 100 to 1. full-service brand. Doubletree by Hilton. to gateway cities and vacation destinations worldwide.Upscale Welcome to Doubletree.000 square feet.000 to 60. with the flexibility to fit locations from airport and metropolitan areas. Our upscale.000 rooms. Doubletree by Hilton Beijing 14 .

with a unique combination of contemporary style and a refreshingly caring and relaxed approach to hospitality. Doubletree by Hilton has created Teaching Kids to CARE. empowered service that goes beyond the expected. or to convert an existing full-service property. As an extension of the CARE culture to local communities. Doubletree by Hilton Huaqiao/Kunshan Doubletree by Hilton Beijing 15 . This positive momentum points to significant growth potential on a global scale for Doubletree by Hilton owners in the years ahead. A culture of CARE Doubletree by Hilton’s CARE culture defines the way hotel team members engage with each other. and Doubletree by Hilton’s upscale amenities and services combine to provide an atmosphere for guests that is both energizing and relaxing. attentive. to the advantages of the award-winning Hilton HHonors guest reward program. Doubletree by Hilton is the smart way to grow your business. conserve and preserve the earth’s resources. The inviting comfort of the Sweet Dreams® by Doubletree sleep experience. From the moment you break ground or begin planning a renovation. Doubletree by Hilton empowers young people to take simple steps to appreciate. as evidenced by dramatic increases in RevPAR Index and ADR. upscale hotels and resorts in more than 200 locations worldwide. where guests feel welcome and appreciated. an award-winning partnership connecting hotels with local schools. From the millions of delighted guests who are welcomed with a warm chocolate chip cookie at check-in. The Doubletree by Hilton guest experience Doubletree by Hilton hotels treat guests to accommodations that celebrate a sense of place. with guests and with their communities through caring. the fresh appeal of the Doubletree by Hilton Breakfast buffet. Doubletree by Hilton hotels are distinctively designed to provide genuine comfort to today’s business and leisure travelers. responsive. the room-to-stretch in Doubletree Fitness by Precor ® workout facilities.Doubletree by Hilton Milan Doubletree by Hilton Doubletree Values With a growing collection of contemporary. every guest receives a truly satisfying stay wherever their travels take them. The support you need to succeed Whether your opportunity is for a new build. Through Teaching Kids to CARE. you can draw on the kind of support that has made Doubletree by Hilton the leader in its competitive tier. The CARE culture’s timeless values make it possible for team members to deliver the Doubletree by Hilton Brand Promise: to provide exceptionally warm and caring service. and the largest increase in customer satisfaction scores of any brand in the upscale segment.

Hilton Garden Inn is our award-winning. offering highly functional.Mid-Market When tomorrow’s a big day. Ideal locations are those with high levels of business and transient travelers. a full service restaurant and lounge. as well as a revolutionary sleep experience – the Garden Sleep System™. 24-hour business centers. This is primarily a new-build hotel proposition with a service-focused brand. Hilton Garden Inn Luton North 16 . complimentary amenities such as fitness centers. internet access. mid-priced hotel brand that continually strives to ensure today’s busy travelers have everything they need to be their most productive on the road. stay HGI tonight.

Designed to last up to 20 years. providing an average of 150 quality guest rooms and desirable facilities. Delivering the strategy The core proposition of Hilton Garden Inn is built on five main concepts: Sleep Deep – Our Garden Sleep System combines soft linens. Treat Yourself – The 24-hour Pavilion Pantry™ Today’s traveler demands a degree of pampering. while evening room service plus the in-room fridge and coffee maker/hot water kettle support those on a busy schedule or guests with children – satisfying the current trend for flexible working hours and personalized experiences. Our innovative Stay Fit Kit™ enables guests to enjoy an isometric / core body workout in the comfort of their own room. in their own time. the system offers fantastic value for money to both the guest and investor. with quality and great value hotels that attract an ever-growing and loyal customer base. Work Smart – Each guest room doubles as a mobile office. with its spacious desk and ergonomic Mirra® chair by world-renowned designer Herman Miller. Evening room service adds a touch of indulgence unusual at a mid-scale hotel. remote secure printing and a 24-hour business center allow our hotels to offer an invaluable level of service to the busy. with replaceable and recyclable parts. value-focused traveler while meeting and function rooms generate additional revenue. full service restaurant offering cookedto-order breakfast exceeds customer expectations. Complimentary Wi-Fi. We offer guests the attentive hospitality and quality facilities they want at the price they can afford. Stay Fit – Our flexible model allows for an optional swimming pool to drive additional business through your doors. Your guests can enjoy an in-room movie with ice-cream or other comfort food snacks from the 24-hour Pavilion Pantry. Hilton Garden Inn Luton North Hilton Garden Inn New Delhi/Saket 17 .Hilton Garden Inn Milan/Malpensa Hilton Garden Inn Inspiring new strategy – same winning values Hilton Garden Inns are designed to be warm and inviting. Hilton Garden Inn offers fantastic investment opportunities. all while maximizing flexibility and controlling costs. Eat Well – An easy-to-operate. a cozy duvet and a state-of-the-art bed that conforms to body contours and allows guests to adjust mattress firmness for a totally customized experience. yet highly functional. Invest in a winning brand A successful member of the Hilton Worldwide portfolio of brands with a proven track record of guest satisfaction. while the fitness center offers complimentary access to jet lagged and time-poor guests.

free high-speed internet access. Aimed at value-wise business travelers and families. Hampton by Hilton provides our guests with a high level of added value whilst being affordable. friendly service and the Hampton 100% Satisfaction Guarantee. on the outskirts of city centers and near to corporate parks. ideal locations include those close to airports. Our amenities include free hot breakfast.Economy We love having you here™ Our value hotel proposition. Hampton by Hilton Corby 18 . suited primarily to new build opportunities.

it’s reassurance we can give without risk. Hampton by Hilton Liverpool/John Lennon Airport Hampton by Hilton Corby 19 . A product that offers vast opportunities for success in the global marketplace. every time. a focus on service and a unique guest experience. We build a better guest room. That’s why. Simple. for every property. expertise and ability to draw on the resources and vast market knowledge inherent within the Hilton Worldwide portfolio of brands. The team is enabled to share a genuine and lasting connection with guests that defines who we are and what we stand for. but professional and comfortable. offers guests an unrivaled value for money incentive and elevated customer experience. bundled into and supported by an attractive price. comfortable surroundings. we provide the marketing tools. Consistency Our experience. Service Hampton by Hilton team members provide service that is friendly and casual. appropriate support and sales assistance to prepare you for success. But what does our guarantee mean to you? We’re so confident in our high spec hotels and team members training. clean rooms. The prime enabler for segment-leading rates and market share. offering quality facilities. but the long-run as well. Hampton by Hilton. not only in the short-term. To us. ensures that we offer a consistent and high quality guest experience every time. Positive payout ratio via increased loyalty and word of mouth proves this guarantee is a huge revenue driver for you. Successful. these three words define the Hampton brand – both as it stands today as well as in the future. design a better hotel and offer better value than our competitors. These words also describe our commitment to helping you reach peak performance. Value A clear package of benefits. Strong. Hampton 100% Guarantee Friendly service. It’s a new type of hotel experience that combines unexpected style and quality with an emphasis on service and value.Hampton by Hilton Corby Hampton by Hilton Hampton by Hilton is an economy hotel brand with a mid to upper midscale finish. while driving your team members to excel.

we can help you invest in the best way possible – and welcome you personally into the Hilton Worldwide portfolio of brands.500 hotels Opening Soon: Hampton by Hilton Derby City Centre over . Their specialist local knowledge and commercial market experience means that whatever your requirement.585.000 rooms Opening Soon: Hilton Surfers Paradise over One huge opportunity Wherever you are in the world. we have highly skilled members of our Development Team available to discuss your project opportunity. Vancouver Chicago Northridge Austin Memphis Québec Swampscott Southbury Virginia Atlanta Miami Santo Domingo Americas São Paulo Key Hilton Development Offices 80 20 over countries 3.

10 brands Opening Soon: Hilton Garden Inn Samara London Paris Warsaw Frankfurt Rome Moscow Barcelona Istanbul Tokyo New Delhi Dubai Mumbai Shanghai Singapore Europe & Africa Middle East & Asia Pacific Cape Town (Opening Q4 2010) Sydney Opening Soon: Waldorf Astoria Berlin Opening Soon: Doubletree by Hilton Quanzhou Opening Soon: Conrad Dalian 21 .

com Worldwide Headquarters 7930 Jones Branch Drive. Singapore 238467 Tel +65 6833 9888 development. VA 22102. Vision Crest Commercial.Hilton Development Offices Europe & Africa Maple Court.singapore @hilton. Suite 1100 McLean. UK Tel +44 (0)20 7856 8137 © 2010 Hilton Worldwide . Watford.europe @hilton. Reeds Crescent. USA Tel +1 (703) 833 1000 Middle East & Asia Pacific 103 Penang Road. WD24 4QQ. Hertfordshire. #09-01/07.

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