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MODULE STUDY GUIDE

Module Title: Module Leader email: Module Code: Academic Year:


MS70035E

Corporate Responsibility
See below

Level:

Credits:

10

2010/11

Faculty: School: Field:

Professional Studies Business School Business and Management

TVU 2010/11

Module Study Guide Sep 2011

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Contents Section A - Overview and Content Module Leader and Team details Welcome Administrative and Technical support Timetable Venue / rooms Module information Content of the module Aims of the module Learning outcomes Learning resources Pre-requisites Reading List Section B Assessment and Feedback Assessment schedule (including deadlines for submission) Formative assessment opportunities and feedback Plagiarism regulations Evaluation of the module Frequently asked questions Section C Module programme Page 12 Page 10 Page 3

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Details of Module leader and team members


Name Roger Cook

Field & School Management Email Phone Location Roger.Cook@tvu.ac.uk 0208 231 2470 St Marys Road A300

Name Field & School Email Phone Location

TBC

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Section A Overview and Content 1. Welcome to the module Welcome to this challenging subject, which reflects on some key issues in the current environment all organisations face. The issues are complex, but developing an understanding of them is a rewarding discipline. This module has 24 hours classroom contact, with 100 student learning hours of independent study. Corporate Responsibility is concerned with developing an understanding of the subject areas of business ethics, corporate governance and social responsibility. It deals with the issues raised for achieving effective corporate performance through an organisations ability to manage values and beliefs, and to formulate and apply norms and codes of ethical behaviour to their operations and conduct of business. This module examines the philosophical, cultural and legislative underpinnings of effective ethical behaviour, and provides conceptual frameworks to enable practitioners to develop a personal understanding of ethical theory and the practical skills of ethical analysis and discourse. In order to understand how organisations formulate and implement ethical stances it is necessary to analyse both relevant ethical theory and contemporary frameworks for governance structures and processes. The module examines influential ideas and philosophies of ethical behaviour, current developments governance issues, and the growth of codes and legislation guiding corporate responsibility. The causes and implications of current societal interest in governance protocols is also examined, and ethical theories are applied to diverse situations and contexts. Current issues and case studies will be examined during the course of the module. 2. Administrative and Technical support
Please Contact the Library staff

3. Timetable / Venue / Rooms


To be advised

4. Student Support and Guidance


Please refer to the TVU Student Handbook and appropriate supplement

5. Content of the module The module examines some of the key issues in this field in plenary sessions, and students are also expected to develop an understanding of relevant issues through selfstudy. 9 current themes from the essential reading text for the module will be selected for specific study in classroom contact hours, but guided further reading is provided on topics of interest. (Specific topics selected for class sessions may vary across cohorts to reflect diverse student interests and experience) Plenary Sessions Core issues:
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Theme 1: Introduction to Corporate Responsibility Theme 2: Corporate Social Responsibility Theme 3: Ethical Concepts & Theories Theme 4: Descriptive Ethical theories Theme 5: Managing Business Ethics Theme 6: Shareholders and ethics Theme: 7 Consumers and ethics Theme 8: Suppliers and ethics Theme 9: Ethics and Civil Society Guided reading for further self study: Theme 10: Ethics and employment Theme 11: Govt, ethics and regulation Theme 12: Future trends (These topics are found in Crane & Matten (2010) text, and the relevant chapters provide relevant subject learning material) 6. Aims To develop an informed understanding of the historic development of the subject area, and current issues relating to business ethics, social responsibility and corporate governance. To develop an informed understanding of the philosophical, legislative and cultural underpinnings of ethical codes of practice within organisations. To equip students with an informed perspective of contemporary ethical debates that shape the external and internal environments in which organisations operate. To equip managers with the analytical skills appropriate to recognise ethical dimensions of an issue, and to formulate a policy response. To develop an understanding of the context of governance issues, within differing cultures, and between the corporate, voluntary and non-profit sectors. To develop the ability to critically evaluate governance performance.

To develop an awareness of effective methods of managing corporate social performance.


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7. Learning outcomes On completion of this module, the student will be able to:1. Demonstrate knowledge and understanding of the complex philosophical, legal and cultural issues underpinning the development of corporate responsibility. Critically analyse ethical frameworks that have been developed to regulate business behaviour, and synthesize ideas to create alternative responses to ethical dilemmas. Apply expertise to problem solving of contemporary ethical dilemmas faced by organisations, arising from internal and external environments in which they operate. Demonstrate a critical understanding of governance structures and processes, and develop guidelines for good governance practice. Critically reflect dilemmas. upon diverse responses to international ethical

2.

3.

4. 5.

8. Learning resources
University provision Library resources and Subject Librarian Library Services (including e-resources) TVUs Library Services offer the best possible learning environment, with one of the largest, electronic, net-accessible collections of resources in the further and higher education sectors. We have invested heavily in updating our traditional library and computing facilities. They provide fully networked, workstations offering internet access, as well as scanners and colour printers, CD ROM, DVD and audio playback facilities. There is also an extensive collection of electronic databases covering virtually all subjects. The libraries hold a substantial stock of specialist books and journals, housed in a combination of open and private study areas. There is also a wireless network available for personal laptops within each Library. Support staff at each library can help you get the most from the resources, and subject-specialist librarians can help with more detailed research queries. Self-issue machines for book loans in/out of service hours are available in Ealing and Brentford. TVU is a member of the Society of College, National and UK Libraries (SCONUL), and M25 Libraries consortia. These organizations allow access to other HE institutions libraries and specialist libraries within London and throughout the UK. Student learning resources 1.See Statement from Field Leader

2. There are no pre-requisites for this module. Corporate Responsibility builds on the analysis of strategic issues learnt in Strategy for Organisations, and provides an analysis of ethical and governance frameworks within which the organisation functions. However Strategy for Organisations is NOT an absolute module pre-requisite.

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8.

READING LIST

Essential Reading: Crane,A (2010) & Matten,D Dresner, S (2002) Melahi,K (2003) & Wood,G Mallin,C (2004) Business Ethics The Principles of Sustainability The Ethical Business (TEB) - Challenges and Controversies Corporate Governance (CG) Oxford Earthscan Palgrave Macmillan Oxford

Recommended Reading: Bowie,N (2005) & Werhane,P Management Ethics Blackwell

Chryssides, George & John Kaler(1999) Essentials of Business Ethics ( EBE ) McGraw Hill. Dienhart,J.W(2000) Business, Institutions, and Ethics OUP Harrison,N (2005) An Introduction to Business & Management Ethics Business Ethics and Values Palgrave Prentice Hall

Fisher,C & A.Lovell (2009)

McEwan,T (2001) Managing Values and Beliefs in Organisations ( MVB ) Prentice Hall McIntosh,M et al (2003) Living Corporate Citizenship Post, J Lawrence, A &Weber,J (2005) Business & Society Additional Reading Batsleer, Julian, Chris Cornforth, Rob Paton. 1992. Issues in Voluntary and Non-Profit Management. Open University. Boatright,J (2003) Bowie,N (ed) (2002) Ethics and the Conduct of Business Prentice Hall Blackwell Guide to Business Ethics Blackwell Prentice Hall McGraw Hill

Chryssides,G & J Kaler (1993) An Introduction.to Business Ethics Thomson DesJardins,J (2000) & J.McCall Contemporary issues in BusinessWadsworth Ethics
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Module Study Guide Sep 2011

Drummond,J & B.Bain (Eds)(1994) Managing Business Ethics Heinemann Frederick,R (ed) (1999) A Companion to Business Ethics Blackwell Keasey, K.,S.Thompson, M. Wright(1997) Corporate Governance Klein, Naomi, (2001) No Logo OUP

Flamingo Corporate Governance Blackwell Text OUP Wadsworth Butterworth

Monks, Robert & Nell Minow (2001) Singer,P (2002) Shaw, W.H. (2003) Shaw, W.H. (2005)

One World The Ethics of Globalisation Ethics at Work Business Ethics Business Ethics

Sorell, Tom & John Hendry,(1994)

Of necessity an analysis of corporate social responsibility, of the structures and procedures of governance, and the nature of ethics in business behaviour, requires the student to be well informed of contemporary developments in these fields. Relevant journal and press articles will need to be accessed (e.g. Journal of Business Ethics)to construct a body of literature from which the student can demonstrate leading edge knowledge in these important fields. Other Learning Resources This is a field where theory and practice are in a state of flux, and where current concept development is not sufficiently covered in published texts, students at Masters level will be provided with supplementary materials sourced by teaching staff. Blended Learning Where supplementary materials are needed for currency, they will either be distributed in hard copy or be placed on Blackboard for flexible student access. The Course relies on plenary sessions, but students may benefit from use of virtual chat rooms outside of normal attendance. Crane and Matten (2010) have provided a companion website to their text , which is as good a start point as any to begin web searches.
www.oup.com/uk/booksites/busecom

A degree of caution is needed in sifting through the wealth of material available from web-sites much of it is a form of commercial public relations from MNCs or consulting firms which is not always sufficiently rigorous in subject coverage to be of direct value if used uncritically on a Masters course. Here are some internet resources of potential interest:
www.ibe.org.uk Institute of Business Ethics www.eoa.org Ethics Officers Association www.sustainability.co.uk Company that developed triple www.worldbank.org The World Bank Module Study Guide Sep 2011

bottom line methodology


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www.weforum www.bsr.org www.wto.org www.wtowatch.org

World Economic Forum Business for Social Responsibility World Trade organisation NGO oversight group

Section B Assessment and Feedback


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9. Assessment - general information The module assessment is built upon a researched report into contemporary ethical issues facing organisations, and will require the application of an ethical audit to appraise corporate social performance. The student will explore linkages between governance structures and the ability to facilitate and reinforce ethical behaviour by an organisation and the individuals who represent it. The report will apply conceptual models to an analysis of ethical dilemmas and associated governance and management issues. Specific verbal and written guidance will be given during classroom contact hours, and the scope and focus of individual student assignments will be negotiated with the module tutors. Assessment is in two parts: a) An in class presentation outlining the scope and focus of intended review. This is not awarded module marks, but must be approved by the module tutors before progressing to the final report. b) A final written report. Further detailed briefing is set out at Appendix A. The report will be marked according to the following criteria: Assessment Grade Criteria
20 0 - 7 8 - 13 14 - 20

Organisation and Coherence


Introduction. Clear and structure. Presentation. Relevant discussed. Soundly conclusions. logical Poorly organised as well as broadly illogical structure with unjustifiable conclusions. Reasonable structure with some consistent and logical conclusions. Presentation of a reasonable standard. 9 - 16 Reasonable application theoretical concepts. 4- 7 Comments clear enough though there remains room for improvement 9 - 16 Some evidence of critical analysis with some evidence of evaluative and synthesised work. 8 - 13 Reasonable choice for the most part though not always convincing in tpresentation. Very good structure with a clear and logical structure as well as reasonably deduced conclusions. Excellent presentation. 17 - 25 Very good application of concepts and principles. 8 - 10 Fluent with excellent spelling and use of grammar. 17 - 25 Clear evidence of critical and incisive analysis well integrated into the work as well as relevant evaluation and synthesis. 14 - 20 Excellent selection of models, clearly and convincingly applied and explained.

issues based 20

Content The contents must be relevant Application of theory to practice. Clarity of Expression Clear, articulate and fluent expression. Accurate spelling and grammar. Level of Analysis and Synthesis Clear, critical, incisive analysis and comment well integrated and evaluated as appropriate.

08 Incorrect application concepts principles. 03

of and

of

20

20

Poor spelling and grammar as well as vague comments with little or no insight into the real issues. 0- 8 Largely a descriptive exercise with little or no meaningful analysis.

Application of Methodology Choice of model and concept in providing an ethical answer to the problem.

20

0 - 7 Largely inappropriate choice methodology.

of

10. Assessment 1
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Formative Assessment - See Appendix A 11. Assessment 2 Summative - See Appendix A Feedback will be given to students at two points in the delivery of the module: 1. mid-module on initial assignment presentation exercises. This is formative feedback, to guide the students learning and cognitive skills and to help them format the shape and content of their written report. Peer review of the class presentations will enable other students to provide positive comments where appropriate. 2. Summative feedback will be provided to students on TVU documentation at the end of the module on written reports. 12. Summative Assessment Grid
Type of assessment Module learning outcome Word count or equivale nt 2,000 Due date (week no.) 17 Threshol d Pass mark Weightin g

All Analytical report

n/a

50%

100%

13. Plagiarism
Plagiarism is defined as the presentation by a student of work for assessment which is not his/her own, in the sense that all or part of the work has been copied from that of another person (whether published or not) without attribution, or the presentation of another's work as if it were his/her own. Any student who knowingly permits another student to plagiarise his/her own work will also be regarded as having breached the General Regulations.Self plagiarism can also occur if a student does not reference their own, previous, work. See also: Student Handbook Section 3. Academic Offences Cheating and Plagiarism For further advice on plagiarism go to the TVU website: http://www.tvu.ac.uk/students/current_students/Advice_to_students_on_plagiarism.jsp

14. Evaluation of the module Feedback will be sought from students on the content and delivery of the module by both formal and informal means. Class discussions will be held partway and at the end of scheduled classes, and students are invited to provide written feedback on the module using the sheet provided at Appendix 2.

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15. Personal Development Plan (PDP)


n/a

16. Frequently Asked Questions


n/a

Section C Module programme 17. Guide to learning sessions -See page 12ff.

CR GUIDE TO EACH LEARNING SESSION


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Study Theme 1 Topic Introduction: The key elements of Corporate Responsibility: Dimensions of Social Responsibility Corporate Governance Business Ethics Terms and Definitions: Law, morals and ethics Globalization The triple bottom line Sustainability Current developments in ethical enquiry Tutor led activity followed by group discussion. Students will be introduced to case studies. In order to successfully complete both assessments, students must understand how the module fits together. Subject knowledge and understanding Links to LSDS/Key Skills Activities Brief bibliography Cognitive/Intellectual skills

Key Concepts/Issues

Teaching/Learning

Relevance to Assignments

Crane & Matten (2010) Ch. 1 What is the relation between business ethics and international and national law making? What is the impact of Cultural relativism? Lecture support materials will be provided in hard copy where appropriate.

Independent learning: Reference to tutor handouts

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Study theme 2 Topic Corporate Social Responsibility and Citizenship Features of the Corporation CSR in Europe, and globally Stakeholder perspectives Role of Govt Views of Corporate citizenship Tutor led discussion followed by a workshop where students will be working in small groups analysing a case study. There is one summative assessment Assessment 1 assumes a thorough understanding of the key concepts/issues addresses in this section. Subject specific knowledge and understanding Intellectual skills Transferrable skills Practical skills Crane & Matten Chapter 2 Please ensure that you prepare for this before the session: Independent Learning: Case Study: The Business of Water As directed Reference to tutor handouts

Key Concepts/Issues

Teaching/Learning

Relevance to Assignments

Links to Key Skills Brief bibliography

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Study theme 3 Topic Normative ethical theories The role of normative ethical theory Key Concepts/Issues Critical overview of traditional theories Impact of globalization Contemporary developments: Discourse ethics, postmodern ethics, psychological perspectives Tutor led discussion followed by a workshop where students will be working in small groups analysing a case study. Assessment 1 assumes a thorough understanding of the key concepts/issues addressed in this section. Subject specific knowledge and understanding Intellectual skills Links to Key Skills Brief bibliography Crane and Matten: Ch 3 Please ensure that you prepare for this before the session: Independent Learning: Case Study: BP and BTC Pipeline

Teaching/Learning

Relevance to Assignments

Reference to tutor handouts

As directed

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Study theme 4 Topic Descriptive ethical theories Personal influences in ethical decisions Key Concepts/Issues Situational influences 1. Issue based factors 2. Context based factors 3. Impact of International influences Tutor led discussion followed by a workshop where students will be working in small groups analysing a case study. Assessment 1 assumes a thorough understanding of the key concepts/issues addresses in this section. Subject specific knowledge and understanding Intellectual skills Links to Key Skills Brief bibliography Crane and Matten Ch 4 Please ensure that you prepare for this before the session: Independent Learning: Case Study: Siemens As directed Reference to tutor handouts

Teaching/Learning

Relevance to Assignments

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Topics

Weeks 5,6,7: Additional Study Session & Presentations Revision Developing a framework for analysis Presentations Role of rational thinking Significance of personal perspectives Psychological development Combining frameworks Developing a personal perspective Tutor led discussion followed by a workshop where students will be working in small groups analysing a case study. Assessment 1 assumes a thorough understanding of the key concepts/issues addresses in this section. Subject specific knowledge and understanding Intellectual skills

Key Concepts/Issues

Teaching/Learning

Relevance to Assignments

Links to Key Skills Brief bibliography Tutor notes will be given to support material covered in this session

Independent Learning:

Fisher and Lovell Ch3 is useful further reading

Reference to tutor handouts

As directed

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Study theme 5 Topic Managing business ethics Components of ethics management Codes of conduct Stakeholder collaboration Ethical culture and climate

Key Concepts/Issues

Teaching/Learning

Tutor led discussion followed by a workshop where students will be working in small groups analysing a case study. Assessments 1 and EMA assume a thorough understanding of the key concepts/issues addresses in this section. Subject specific knowledge and understanding Intellectual skills Transferrable skills Practical skills Crane and Matten Ch 5 Please ensure that you prepare for this before the session:

Relevance to Assignments

Links to Key Skills Brief bibliography

Independent Learning:

Case Study: Internet Censorship As directed

Reference to tutor handouts

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Study theme 6 Topic Shareholders and ethics Principal agent relations European governance frameworks Issues in governance Shareholder democracy

Key Concepts/Issues

Teaching/Learning

Tutor led discussion followed by a workshop where students will be working in small groups analysing a case study. Assessments 1 and EMA assume a thorough understanding of the key concepts/issues addresses in this section. Subject specific knowledge and understanding Intellectual skills Transferrable skills Practical skills Crane and MattenCh 6 Please ensure that you prepare for this before the session:

Relevance to Assignments 1

Links to Key Skills Brief bibliography

Independent Learning:

Case Study: Governance of professional football

Reference to tutor handouts

As directed

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Study theme 7 Topic Consumers and ethics Consumer rights Impacts of globalization Responsible marketing practices Consumer activism Sustainable consumerism Tutor led discussion followed by a workshop where students will be working in small groups analysing a case study. Assessment 1 & EMA assume a thorough understanding of the key concepts/issues addresses in this section. Subject specific knowledge and understanding Intellectual skills Links to Key Skills Brief bibliography Crane and Matten Ch 8 Please ensure that you prepare for this before the session: Independent Learning: Case Study: Microfinance & the poor Reference to tutor handouts As directed

Key Concepts/Issues

Teaching/Learning

Relevance to Assignments

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Study theme 8 Topic International Supply chains and ethics Interdependent supply chains Gifts and bribery in national contexts Abuse of power Proxy regulators Sustainable networking Tutor led discussion followed by a workshop where students will be working in small groups analysing a case study. Assessment 1 & EMA assume a thorough understanding of the key concepts/issues addresses in this section. Subject specific knowledge and understanding Intellectual skills Transferrable skills Crane and Matten Ch 9 Please ensure that you prepare for this before the session: Independent Learning: Case Study: Fair Trade and Big Business

Key Concepts/Issues

Teaching/Learning

Relevance to Assignments

Links to Key Skills Brief bibliography

Reference to tutor handouts

As directed

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Study theme 9 Topic Ethics and CSOs CSO tactics CSO accountability Business CSO collaboration Participation and empowerment

Key Concepts/Issues

Teaching/Learning

Tutor led discussion followed by a workshop where students will be working in small groups analysing a case study. Assessments 1 and EMA assume a thorough understanding of the key concepts/issues addresses in this section. Subject specific knowledge and understanding Intellectual skills Transferrable skills Practical skills Crane & Matten Ch 10 Please ensure that you prepare for this before the session:

Relevance to Assignments

Links to Key Skills Brief bibliography

Independent Learning:

Case Study: Greenpeace and Greenfreeze

Reference to tutor handouts

As directed

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Suggested topics for Independent Learning Study theme10 Topic Ethics and employment Employees as stakeholders Employee rights Working conditions Fair wages Worldwide employment Tutor led discussion followed by a workshop where students will be working in small groups analysing a case study. For assessments 1 and EMA, a thorough understanding of the key concepts/issues addresses in this section may be relevant. Subject specific knowledge and understanding Intellectual skills Transferrable skills Practical skills Crane and Matten Ch 7 Please ensure that you read this Chapter if relevant to your EMA: Independent Learning: Optional Case Study: Child Labour N/A Reference to tutor handouts

Key Concepts/Issues

Teaching/Learning

Relevance to Assignments

Links to Key Skills Brief bibliography

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Study theme 11 Topic NGOs, Govt and regulation Features of international NGOs Business /NGO collaboration Govts as regulators Shifting roles of Govt/Business

Key Concepts/Issues

Teaching/Learning

Tutor led discussion followed by a workshop where students will be working in small groups analysing a case study. For assessments 1and EMA 2, a thorough understanding of the key concepts/issues addresses in this section may be relevant. Subject specific knowledge and understanding Intellectual skills Transferrable skills Practical skills Crane & Matten Chapter 11 Please ensure that you read this chapter if relevant to your EMA

Relevance to Assignments

Links to Key Skills Brief bibliography

Independent Learning:

Optional Case Study: BAE Systems

Reference to tutor handouts

N/A

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Study theme 12 Topic Future perspectives Scope of ethics Globalisation Sustainability European Contexts Management tools Tutor led discussion followed by a workshop where students will be working in small groups analyzing a case study. For assessments 1 and EMA, a thorough understanding of the key concepts/issues addresses in this section may be relevant. Subject specific knowledge and understanding Intellectual skills Transferrable skills Practical skills Crane & Matten Ch 12 Please ensure that you read this chapter iof relevant for your EMA. Independent Learning: Optional Case Study: Mining operations (requires personal research) N/A

Key Concepts/Issues

Teaching/Learning

Relevance to Assignments

Links to Key Skills Brief bibliography

Reference to tutor handouts

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APPENDIX A:
MBA Corporate Responsibility 2010/11 Assessment Guidance Assessment for this module consists of: A) Formative Assessment This is provisional written and verbal preparatory work for the end of module assessment. You will be asked to write on one page of A4 and outline summary of the organisation you select for your report, the reason for your choice, and to give an outline of the key issues you anticipate will be analysed in detail in your final report. You will need to be prepared to provide a brief verbal rationale for your choice of organization and to make a 10 minute in-class presentation. Although no marks are allocated for this work, you will need both to complete it and ensure it is signed off as approved by the module tutors before you are able to proceed to submit the end of module assessment. B) End of Module Assessment ( Maximum Word limit 2000 words)

PART A (30%) You are required to prepare a report acting as an ethical consultant to an organisation with which you are familiar. You are asked to complete an ethical audit, which includes a critical evaluation of the following : EITHER: a) its current approach to Corporate Governance( You will find it useful to re-read Chapter 6 of the Crane and Matten text, and refer to the Combined Code or similar guidance ). You will need to research sources such as the companys annual reports and web site to find relevant information OR b) its current approach to CSR ( you may find both the triple bottom line and Carrolls pyramid useful models to frame your answer) OR c) Critically appraise the organisations systems and processes for its Management of Business Ethics (Chapter 5 of the Crane and Matten text has some useful concepts as a basis of an analysis) PART B (50%) You should identify a key ethical issue for the organization, and apply normative theories to evaluate the activities, situations and decisions it faces. PART C (20 %) You are asked to critically reflect on the relative value and use of normative and descriptive ethical theories.
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NOTES FOR GUIDANCE: Your report should be no more than 2000 words in length (not including appendices, which should be referenced in the main body of the report).
1.

2. You should state any role or relationship you have with your chosen organisation (as it affects the nature of the research you may be able to undertake) 3. Although in report format this is a piece of academic writing submitted to obtain a Masters degree, and your work should be appropriately referenced, and all sources acknowledged. 4. The term audit means simply an objective, systematic, and comprehensive appraisal. Chryssides and Kaler (1999) and Lawrence, Post, Lawrence and Weber ( 2005) are two texts which contain some guidance on structuring ethical audits, which essentially encompasses a thorough, rigorous, and independent approach to identifying and evaluating all significant issues. 5. In Part A, for Task 1 your report should critically consider whether good practice is being followed (e.g. Directors Contracts and remuneration, role of Chairman, Committee Structure, etc.) If analysing its approach to CSR, you should look beyond the claimed stance of the organization and include an appraisal of actual activities: a) Are the claimed current values of the organization socially responsible? b) Is the organization acting in practice consistently with its claimed values? 6. In Part B, you should identify stakeholder groups and comprehensively apply relevant ethical frameworks and normative theories to the issues you identify. 7. Where appropriate your report should include recommendations which the organization could implement in response to your observations. If you are required to resit the assessment, you will need to include the original marked work with your resubmission unless you choose to select a different organization. If this is the case you will need to discuss your proposed work with either of the module tutors and agree it with them prior to starting work.
8.

Appendix B: MODULE FEEDBACK QUESTIONNAIRE


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Title: Corporate Responsibility. ( 1 == low, 5 = high)


1. As a worthwhile learning experience for you... 2. The module content/coverage of the subject 3. Quality of module materials (including handouts)... 4. The level of stimulus and interest. 5. The relevance and clarity of taught elements 6. The contribution to your learning provided by: a) your own efforts. b) help and support from other cohort members c) the tutor.. d) completing assignments.. e) the class sessions

Name:

Date:

How do you rate the following aspects of the module on a scale of 1-5?

1 1 1 1 1

2 2 2 2 2

3 3 3 3 3

4 4 4 4 4

5 5 5 5 5

1 1 1 1 1

2 2 2 2 2

3 3 3 3 3

4 4 4 4 4

5 5 5 5 5

What aspects of the class sessions did you find most valuable?

What aspects of the class sessions did you find the least valuable?

Any suggestions for improving the module? (continue overleaf if you wish)

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