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110-RG-PNC-00000-000785 | May 2012

Supplementary report
on phase two
consultation
Annex F Consultation proces

Annex F

Annex F Consultation process


F.1

Ref 30.4.12

Respondents did not have to use the Thames Water language line to help them understand the proposals

887 respondents

10000, 10001, 10002, 10003, 10004, 10006, 10007, 10008, 10009, 10010, 10011, 10012, 10013, 10015, 10016, 10017, 10018, 10019, 10020, 10021, 10022, 10023, 10024, 10025, 10026, 10027,
10028, 10029, 10030, 10031, 10032, 10033, 10034, 10035, 10036, 10037, 10038, 10039, 10040, 10041, 10042, 10043, 10045, 10046, 10047, 10048, 10049, 10050, 10051, 10052, 10053, 10054,
10055, 10056, 10057, 10058, 10059, 10060, 10061, 10062, 10063, 10064, 10065, 10066, 10067, 10068, 10069, 10070, 10071, 10072, 10073, 10074, 10075, 10076, 10077, 10078, 10079, 10080,
10081, 10082, 10083, 10084, 10085, 10087, 10088, 10089, 10090, 10091, 10092, 10093, 10094, 10095, 10096, 10097, 10098, 10099, 10100, 10101, 10102, 10103, 10104, 10105, 10106, 10107,
10108, 10109, 10110, 10111, 10112, 10113, 10114, 10115, 10116, 10117, 10118, 10119, 10121, 10122, 10123, 10124, 10125, 10126, 10127, 10128, 10129, 10130, 10131, 10132, 10133, 10134,
10135, 10136, 10137, 10139, 10140, 10141, 10145, 10148, 10149, 10150, 10151, 10152, 10153, 10154, 10155, 10156, 10157, 10159, 10161, 10162, 10164, 10165, 10166, 10167, 10168, 10170,
10172, 10174, 10176, 10177, 10178, 10180, 10181, 10183, 10185, 10186, 10187, 10188, 10190, 10191, 10192, 10193, 10194, 10195, 10196, 10197, 10198, 10199, 10200, 10201, 10202, 10203,
10204, 10205, 10208, 10210, 10212, 10213, 10221, 10223, 10224, 10226, 10231, 10232, 10233, 10234, 10235, 10237, 10238, 10239, 10242, 10245, 10246, 10247, 10248, 10249, 10251, 10252,
10253, 10254, 10255, 10256, 10257, 10258, 10259, 10260, 10264, 10266, 10267, 10268, 10269, 10270, 10271, 10272, 10273, 10274, 10278, 10279, 10280, 10281, 10282, 10283, 10284, 10285,
10286, 10287, 10289, 10290, 10292, 10293, 10294, 10295, 10296, 10297, 10298, 10299, 10300, 10301, 10305, 10307, 10308, 10309, 10310, 10311, 10312, 10313, 10315, 10316, 10317, 10320,
10321, 10323, 10324, 10325, 10326, 10327, 10328, 10329, 10330, 10331, 10332, 10333, 10334, 10336, 10337, 10339, 10340, 10341, 10342, 10343, 10344, 10345, 10347, 10348, 10349, 10350,
10351, 10352, 10353, 10355, 10356, 10357, 10358, 10361, 10369, 10370, 10371, 10372, 10374, 10376, 10377, 10378, 10380, 10381, 10382, 10383, 10384, 10385, 1038 6, 10387, 10388, 10389,
10390, 10391, 10392, 10394, 10395, 10396, 10398, 10399, 10400, 10402, 10403, 10404, 10405, 10407, 10410, 10412, 10413, 10414, 10415, 10416, 10418, 10419, 10421, 10423, 10424, 10426,
10427, 10428, 10429, 10430, 10431, 10432, 10433, 10434, 10435, 10436, 10437, 10438, 10439, 10440, 10442, 10445, 10446, 10447, 10448, 10451, 10452, 10453, 10454, 10455, 10456, 10457,
10458, 10460, 10463, 10465, 10467, 10468, 10469, 10470, 10471, 10472, 10473, 10475, 10477, 10479, 10488, 10489, 10490, 10491, 10492, 10493, 10494, 10495, 10497, 10500, 10501, 10502,
10503, 10504, 10505, 10506, 10507, 10508, 10509, 10510, 10511, 10512, 10513, 10514, 10515, 10516, 10517, 10518, 10519, 10520, 10521, 10522, 10523, 10524, 10525, 10526, 10527, 10528,
10529, 10530, 10531, 10532, 10533, 10534, 10535, 10536, 10537, 10538, 10543, 10544, 10571, 10578, 10598, 10599, 10600, 10601, 10602, 10603, 10604, 10605, 10606, 10607, 10608, 10609,
10610, 10611, 10612, 10613, 10614, 10616, 10617, 10618, 10619, 10620, 10621, 10622, 10623, 10624, 10625, 10627, 10629, 10630, 10633, 10634, 10635, 10636, 10637, 10638, 10639, 10640,
10643, 10644, 10646, 10647, 10648, 10649, 10650, 10651, 10652, 10653, 10654, 10676, 10696, 10697, 10698, 10700, 10701, 10702, 10704, 10705, 10707, 10709, 10711, 107 13, 10714, 10715,
10716, 10717, 10719, 10720, 10721, 10724, 10725, 10726, 10728, 10729, 10732, 10734, 10735, 10739, 10740, 10742, 10743, 10744, 10747, 10750, 10753, 10754, 10755, 10756, 10757, 10758,
10759, 10760, 10761, 10762, 10764, 10765, 10766, 10767, 10769, 10770, 10771, 10772, 10777, 10778, 10781, 10783, 10784, 10785, 8948, 9046, 9500, 9503, 9506, 9507, 9509, 9511, 9513,
9514, 9515, 9517, 9519, 9521, 9523, 9524, 9525, 9528, 9529, 9540, 9542, 9543, 9544, 9546, 9547, 9548, 9550, 9552, 9553, 9554, 9555, 9556, 9557, 9559, 9560, 9561, 9562, 9563, 9564, 9567,
9568, 9569, 9570, 9571, 9572, 9573, 9574, 9578, 9579, 9581, 9582, 9583, 9584, 9588, 9591, 9592, 9593, 9595, 9596, 9597, 9598, 9600, 9603, 9625, 9633, 9640, 9642, 9643, 9653, 9655, 9656,
9662, 9673, 9674, 9676, 9698, 9699, 9700, 9703, 9705, 9707, 9708, 9710, 9711, 9712, 9713, 9715, 9718, 9719, 9720, 9721, 9722, 9723, 9724, 9725, 9726, 9727, 9728, 9729, 9730, 9731, 9732,
9733, 9734, 9735, 9736, 9737, 9738, 9739, 9740, 9741, 9742, 9745, 9747, 9748, 9749, 9750, 9751, 9752, 9753, 9754, 9755, 9756, 9760, 9761, 9762, 9766, 9769, 9770, 9771, 9772, 9773, 9774,
9775, 9776, 9777, 9779, 9780, 9781, 9782, 9783, 9784, 9785, 9786, 9787, 9789, 9790, 9791, 9792, 9794, 9796, 9797, 9798, 9799, 9800, 9801, 9802, 9803, 9804, 9805, 9806, 9810, 9812, 9814,
9815, 9816, 9818, 9819, 9820, 9821, 9822, 9824, 9825, 9826, 9827, 9828, 9829, 9830, 9831, 9832, 9833, 9834, 9835, 9836, 9838, 9839, 9840, 9841, 9842, 9845, 9847, 9850, 9851, 9852, 9853,
9855, 9856, 9857, 9858, 9859, 9860, 9861, 9862, 9863, 9864, 9865, 9866, 9867, 9868, 9869, 9870, 9871, 9872, 9873, 9874, 9875, 9876, 9877, 9878, 9879, 9880, 9881, 9882, 9883, 9884, 9885,
9886, 9887, 9888, 9890, 9891, 9893, 9894, 9895, 9898, 9899, 9901, 9903, 9904, 9905, 9906, 9907, 9908, 9910, 9912, 9913, 9915, 9916, 9917, 9921, 9923, 9924, 9925, 9926, 9929, 9931, 9932,
9935, 9936, 9937, 9939, 9940, 9942, 9943, 9945, 9948, 9949, 9952, 9953, 9954, 9955, 9956, 9957, 9958, 9959, 9960, 9961, 9964, 9966, 9970, 9971, 9972, 9973, 9975, 9976, 9977, 9978, 9979,
9980, 9981, 9982, 9983, 9984, 9985, 9986, 9987, 9990, 9993, 9994, 9995, 9996, 9997, 9999, LR10787, LR10788, LR10789, LR10790, LR10791, LR10793, LR10794, LR10797, LR10798,
LR10799, LR10800, LR10801, LR10803, LR10804, LR10805, LR10806, LR10809, LR10811, LR10812, LR10813, LR10816, LR10817, LR10818, LR10819, LR10820, LR10823, LR10824,
LR10825, LR10827, LR13447, LR13448, LR13449, LR13450, LR13451, LR13452, LR13454, LR13455, LR13456, LR13457, LR13461, LR13462, LR13463, LR13464, LR13465, LR9373,
LRLR10807

Supplementary report on phase two consultation

Annex F

F.2

Ref 30.4.20

Local residents were provided with enough understandable information by Thames Water to enable them to respond to the
consultation

988 respondents

7331LO, 8843LO, 11008, 11014, 11015, 11016, 11026, 11032, 11037, 11038, 11048, 11049, 11052, 11053, 11054, 11058, 11059, 11061, 11063, 11065, 11067, 11068, 11070, 11074, 11075,
11078, 11080, 11081, 11082, 11083, 11086, 11088, 11089, 11090, 11091, 11094, 11099, 11100, 11101, 11102, 11105, 11106, 11111, 11112, 11113, 11114, 11116, 11117, 11118, 11119, 11120,
11122, 11125, 11126, 11127, 11134, 11136, 11137, 11138, 11144, 11145, 11146, 11150, 11152, 11153, 11154, 11155, 11156, 11157, 11158, 11159, 11160, 11161, 11162, 11163, 11164, 11165,
11166, 11168, 11171, 11172, 11173, 11175, 11177, 11178, 11179, 11180, 11186, 11190, 11225, 11228, 11233, 11234, 11235, 11247, 11250, 11251, 11271, 11272, 11274, 11278, 11280, 11284,
11286, 11288, 11289, 11297, 11298, 11305, 11306, 11307, 11308, 11310, 11312, 11314, 11315, 11316, 11317, 11318, 11319, 11320, 11321, 11322, 11323, 11325, 11328, 11329, 11332, 11334,
11335, 11336, 11339, 11340, 11343, 11345, 11346, 11347, 11349, 11351, 11353, 11359, 11360, 11367, 11368, 11371, 11372, 11373, 11375, 11376, 11377, 11382, 11383, 11384, 11385, 11388,
11391, 11393, 11395, 11398, 11399, 11406, 11408, 11409, 11410, 11411, 11412, 11418, 11419, 11421, 11422, 11423, 11425, 11426, 11427, 11432, 11436, 11437, 11439, 11440, 11441, 11445,
11447, 11449, 11450, 11451, 11452, 11453, 11455, 11461, 11463, 11466, 11467, 11469, 11471, 11473, 11475, 11477, 11479, 11480, 11485, 11486, 11491, 11493, 11494, 11498, 11501, 11503,
11505, 11506, 11507, 11517, 11525, 11527, 11532, 11533, 11534, 11537, 11538, 11542, 11543, 11545, 11548, 11551, 11554, 11555, 11556, 11557, 11558, 11563, 11565, 11567, 11573, 11577,
11580, 11582, 11585, 11589, 11590, 11592, 11595, 11598, 11603, 11606, 11608, 11610, 11611, 11616, 11618, 11620, 11621, 11622, 11623, 11625, 11626, 11628, 11637, 11641, 11643, 11650,
11651, 11653, 11654, 11657, 11659, 11660, 11663, 11667, 11672, 11675, 11676, 11678, 11679, 11681, 11683, 11687, 11688, 11690, 11693, 11699, 11700, 11704, 11706, 11711, 11712, 11714,
11716, 11719, 11724, 11725, 11727, 11733, 11735, 11736, 11740, 11741, 11744, 11749, 11750, 11755, 11757, 11762, 11763, 11765, 11770, 11771, 11773, 11775, 11782, 11785, 11786, 11790,
11796, 11797, 11801, 11804, 11805, 11812, 11813, 11815, 11818, 11819, 11821, 11828, 11831, 11833, 11835, 11836, 11838, 11844, 11847, 11848, 11849, 11856, 11857, 11859, 11862, 11863,
11866, 11868, 11869, 11873, 11880, 11884, 11888, 11889, 11891, 11895, 11896, 11897, 11900, 11901, 11902, 11903, 11904, 11912, 11915, 11916, 11917, 11918, 11919, 11924, 11925, 11926,
11927, 11931, 11934, 11935, 11936, 11937, 11942, 11945, 11948, 11949, 11950, 11961, 11962, 11963, 11964, 11971, 11972, 11973, 11977, 11979, 11981, 11982, 11988, 11989, 11992, 11995,
12001, 12003, 12004, 12005, 12007, 12008, 12009, 12013, 12015, 12016, 12017, 12018, 12020, 12021, 12023, 12025, 12028, 12029, 12038, 12051, 12053, 12054, 12056, 12059, 12060, 12061,
12062, 12063, 12064, 12067, 12070, 12072, 12073, 12074, 12077, 12082, 12093, 12096, 12097, 12099, 12100, 12106, 12108, 12114, 12120, 12126, 12127, 12129, 12130, 12136, 12139, 12140,
12142, 12143, 12144, 12147, 12148, 12150, 12155, 12157, 12158, 12159, 12160, 12161, 12169, 12172, 12173, 12174, 12175, 12178, 12179, 12182, 12183, 12184, 12185, 12189, 12190, 12191,
12192, 12196, 12197, 12199, 12200, 12201, 12202, 12206, 12207, 12208, 12209, 12218, 12219, 12220, 12224, 12225, 12226, 12230, 12231, 12233, 12236, 12238, 12239, 12240, 12242, 12245,
12246, 12248, 12249, 12251, 12253, 12257, 12259, 12260, 12265, 12266, 12269, 12271, 12274, 12276, 12278, 12284, 12285, 12288, 12290, 12291, 12296, 12299, 12302, 12304, 12311, 12313,
12314, 12315, 12319, 12320, 12323, 12325, 12331, 12333, 12334, 12335, 12337, 12340, 12341, 12342, 12343, 12345, 12347, 12349, 12350, 12351, 12352, 12354, 12355, 12361, 12364, 12365,
12368, 12369, 12370, 12372, 12373, 12374, 12376, 12378, 12379, 12380, 12381, 12382, 12383, 12385, 12387, 12391, 12393, 12400, 12403, 12408, 12411, 12415, 12418, 12419, 12420, 12421,
12425, 12426, 12427, 12428, 12429, 12432, 12435, 12436, 12440, 12442, 12443, 12450, 12453, 12454, 12455, 12456, 12457, 12461, 12462, 12464, 12467, 12468, 12471, 12472, 12475, 12477,
12479, 12481, 12486, 12488, 12494, 12496, 12497, 12500, 12501, 12505, 12506, 12507, 12510, 12511, 12514, 12515, 12517, 12520, 12522, 12523, 12525, 12527, 12533, 12534, 12535, 12536,
12539, 12540, 12542, 12545, 12546, 12547, 12554, 12556, 12557, 12559, 12560, 12565, 12567, 12568, 12572, 12575, 12578, 12582, 12583, 12585, 12587, 12590, 12592, 12595, 12603, 12604,
12605, 12606, 12607, 12611, 12615, 12617, 12623, 12625, 12626, 12628, 12635, 12637, 12638, 12644, 12645, 12646, 12647, 12652, 12654, 12655, 12656, 12657, 1265 8, 12662, 12663, 12664,
12665, 12666, 12674, 12675, 12680, 12688, 12690, 12693, 12694, 12699, 12702, 12710, 12711, 12712, 12713, 12714, 12718, 12720, 12724, 12730, 12731, 12736, 12737, 12742, 12744, 12746,
12747, 12751, 12762, 12763, 12766, 12776, 12777, 12779, 12783, 12784, 12786, 12787, 12791, 12792, 12804, 12806, 12807, 12811, 12813, 12814, 12817, 12820, 12822, 12823, 12825, 12827,
12828, 12829, 12830, 12832, 12835, 12836, 12839, 12840, 12847, 12849, 12850, 12852, 12854, 12856, 12857, 12858, 12860, 12863, 12866, 12870, 12872, 12873, 12874, 12879, 12880, 12882,
12883, 12890, 12892, 12899, 12902, 12907, 12909, 12910, 12911, 12915, 12916, 12921, 12928, 12929, 12930, 12931, 12932, 12934, 12938, 12939, 12940, 12941, 12946, 12954, 12960, 12961,
12965, 12972, 12973, 12975, 12976, 12978, 12979, 12982, 12985, 12988, 12989, 12990, 12992, 12995, 12997, 12998, 13000, 13003, 13004, 13006, 13007, 13010, 13012, 13015, 13016, 13017,
13018, 13023, 13024, 13025, 13027, 13028, 13029, 13032, 13033, 13034, 13035, 13036, 13037, 13038, 13039, 13040, 13041, 13042, 13046, 13051, 13053, 13056, 13057, 13060, 13061, 13062,
13063, 13066, 13069, 13073, 13075, 13079, 13080, 13081, 13084, 13085, 13086, 13087, 13088, 13097, 13098, 13099, 13102, 13106, 13108, 13109, 13110, 13111, 13112, 131 15, 13116, 13117,
13118, 13126, 13131, 13137, 13138, 13144, 13145, 13146, 13147, 13149, 13150, 13155, 13156, 13160, 13161, 13163, 13165, 13166, 13167, 13169, 13170, 13174, 13176, 13179, 13182, 13184,
13185, 13186, 13192, 13194, 13195, 13198, 13200, 13201, 13204, 13206, 13207, 13209, 13212, 13217, 13218, 13220, 13222, 13223, 13224, 13227, 13230, 13231, 13233, 13234, 13235, 13236,
13237, 13238, 13239, 13240, 13241, 7104, 7121, 7134, 7147, 7179, 7180, 7181, 7194, 7197, 7220, 7250, 7330, 7344, 7358, 7367, 7389, 7396, 7412, 7421, 7428, 7438, 7471, 7477, 7485, 7491,
7506, 7512, 7518, 7532, 7533, 7540, 7544, 7549, 7610, 7631, 7663, 7700, 7701, 7734, 7817, 7869, 7932, 7934, 7976, 7997, 8008, 8043, 8118, 8210, 8288, 8318, 8542, 8648, 8727, 8736, 8743,
8755, 8830, 8923, 9024, LR13422, LR13423, LR13424, LR13425, LR13426, LR13427, LR13430, LR13432, LR13435, LR13437, LR13440, LR13441, LR13442, LR13443

Supplementary report on phase two consultation

Annex F

F.3

Ref 30.4.24

Local residents were not provided with enough understandable information by Thames Water to enable them to respond to the
consultation

1,335 respondents

13397LO, 7285LO, 8082LO, 9110LO, 9131LO, 11009, 11010, 11011, 11012, 11013, 11017, 11018, 11019, 11020, 11021, 11022, 11023, 11024, 11025, 11027, 11028, 11029, 11030, 11033,
11034, 11035, 11037, 11038, 11039, 11040, 11041, 11042, 11043, 11044, 11045, 11046, 11047, 11050, 11051, 11055, 11056, 11057, 11060, 11062, 11064, 11066, 11069, 11071, 11072, 11073,
11076, 11077, 11079, 11084, 11085, 11087, 11092, 11093, 11095, 11096, 11097, 11098, 11103, 11104, 11107, 11108, 11110, 11115, 11121, 11124, 11128, 11129, 11130, 11131, 11132, 11133,
11139, 11140, 11141, 11143, 11149, 11151, 11167, 11169, 11176, 11181, 11182, 11183, 11184, 11185, 11187, 11188, 11189, 11191, 11192, 11193, 11194, 11195, 11196, 11197, 11198, 11199,
11200, 11201, 11202, 11203, 11204, 11205, 11206, 11207, 11208, 11209, 11210, 11211, 11212, 11213, 11214, 11215, 11216, 11217, 11218, 11219, 11220, 11221, 11222, 11223, 11224, 11226,
11227, 11229, 11230, 11231, 11232, 11236, 11237, 11239, 11242, 11243, 11244, 11245, 11246, 11248, 11249, 11252, 11253, 11254, 11255, 11256, 11257, 11258, 11259, 11260, 11261, 11262,
11263, 11264, 11265, 11266, 11267, 11268, 11269, 11270, 11273, 11275, 11276, 11277, 11279, 11281, 11282, 11283, 11285, 11287, 11291, 11292, 11293, 11294, 11295, 11296, 11299, 11299,
11300, 11301, 11302, 11303, 11304, 11309, 11311, 11313, 11324, 11326, 11327, 11330, 11331, 11333, 11337, 11338, 11341, 11342, 11344, 11348, 11350, 11352, 11354, 11355, 11356, 11357,
11358, 11361, 11362, 11363, 11364, 11365, 11366, 11369, 11370, 11374, 11378, 11379, 11380, 11381, 11386, 11387, 11389, 11390, 11392, 11394, 11396, 11397, 11400, 11401, 11402, 11403,
11404, 11405, 11407, 11413, 11414, 11415, 11416, 11417, 11420, 11424, 11428, 11429, 11430, 11433, 11434, 11435, 11438, 11442, 11443, 11444, 11446, 11448, 11454, 11456, 11457, 11458,
11459, 11460, 11465, 11468, 11470, 11472, 11474, 11476, 11478, 11481, 11483, 11485, 11487, 11488, 11489, 11490, 11492, 11495, 11496, 11497, 11499, 11500, 11502, 11504, 11508, 11509,
11510, 11511, 11512, 11513, 11514, 11515, 11516, 11518, 11520, 11521, 11523, 11524, 11528, 11529, 11531, 11535, 11536, 11540, 11541, 11546, 11547, 11549, 11550, 11552, 11553, 1155 9,
11560, 11561, 11562, 11564, 11566, 11568, 11569, 11570, 11571, 11572, 11574, 11575, 11576, 11578, 11579, 11581, 11583, 11584, 11586, 11587, 11588, 11591, 11593, 11594, 11597, 11599,
11600, 11601, 11602, 11604, 11605, 11609, 11612, 11613, 11614, 11615, 11617, 11619, 11624, 11627, 11629, 11630, 11631, 11632, 11633, 11634, 11635, 11638, 11639, 11640, 11642, 11644,
11645, 11646, 11649, 11652, 11656, 11658, 11661, 11662, 11664, 11665, 11668, 11669, 11670, 11671, 11673, 11674, 11677, 11680, 11682, 11684, 11685, 11686, 11689, 11691, 11692, 11694,
11695, 11696, 11701, 11702, 11703, 11705, 11707, 11708, 11709, 11710, 11713, 11715, 11717, 11718, 11720, 11721, 11722, 11723, 11726, 11728, 11729, 11730, 11731, 11732, 11734, 11737,
11739, 11742, 11745, 11746, 11747, 11748, 11751, 11752, 11753, 11754, 11756, 11758, 11760, 11761, 11764, 11766, 11767, 11768, 11769, 11772, 11774, 11776, 11777, 11778, 11779, 11780,
11781, 11783, 11784, 11787, 11788, 11789, 11792, 11793, 11794, 11798, 11799, 11800, 11802, 11803, 11806, 11807, 11808, 11809, 11810, 11811, 11814, 11816, 11817, 11820, 11823, 11824,
11825, 11826, 11827, 11829, 11830, 11832, 11834, 11837, 11839, 11840, 11841, 11842, 11843, 11845, 11846, 11850, 11851, 11852, 11853, 11854, 11855, 11858, 11860, 11861, 11864, 11865,
11867, 11870, 11871, 11872, 11874, 11875, 11876, 11877, 11878, 11879, 11881, 11882, 11883, 11885, 11886, 11887, 11890, 11893, 11894, 11898, 11905, 11907, 11908, 11910, 11911, 11913,
11920, 11921, 11922, 11923, 11928, 11929, 11930, 11932, 11933, 11938, 11939, 11940, 11941, 11943, 11944, 11946, 11947, 11951, 11952, 11953, 11954, 11955, 11956, 11958, 11959, 11960,
11965, 11966, 11967, 11968, 11969, 11970, 11974, 11976, 11978, 11980, 11983, 11984, 11985, 11986, 11987, 11990, 11991, 11993, 11994, 11996, 11997, 11998, 11999, 12000, 12002, 12006,
12010, 12011, 12014, 12019, 12022, 12024, 12026, 12027, 12031, 12032, 12033, 12034, 12035, 12036, 12037, 12039, 12040, 12041, 12042, 12044, 12045, 12046, 12047, 12048, 12049, 12050,
12052, 12055, 12057, 12058, 12065, 12066, 12068, 12069, 12071, 12075, 12076, 12078, 12079, 12080, 12083, 12084, 12085, 12086, 12088, 12089, 12090, 12091, 12092, 12094, 12095, 12098,
12101, 12102, 12103, 12104, 12105, 12107, 12109, 12110, 12111, 12112, 12113, 12115, 12116, 12117, 12118, 12119, 12121, 12122, 12123, 12124, 12125, 12128, 12131, 12132, 12133, 12134,
12135, 12135, 12137, 12145, 12146, 12149, 12151, 12152, 12153, 12154, 12156, 12162, 12163, 12164, 12165, 12166, 12167, 12168, 12170, 12171, 12176, 12177, 12180, 12181, 12186, 12187,
12188, 12193, 12194, 12195, 12198, 12203, 12204, 12205, 12210, 12211, 12212, 12213, 12214, 12215, 12216, 12217, 12221, 12222, 12223, 12227, 12228, 12229, 12232, 12234, 12235, 12237,
12241, 12243, 12244, 12247, 12250, 12252, 12254, 12255, 12256, 12258, 12261, 12262, 12263, 12264, 12267, 12268, 12270, 12272, 12273, 12275, 12277, 12279, 12280, 12281, 12282, 12283,
12286, 12287, 12289, 12292, 12293, 12294, 12295, 12297, 12298, 12300, 12301, 12303, 12305, 12306, 12307, 12308, 12309, 12310, 12312, 12316, 12317, 12318, 12321, 12322, 12324, 12326,
12327, 12328, 12329, 12330, 12332, 12336, 12338, 12339, 12344, 12346, 12348, 12353, 12356, 12357, 12358, 12359, 12360, 12362, 12363, 12366, 12367, 12371, 12375, 12377, 12384, 12386,
12388, 12389, 12390, 12392, 12394, 12395, 12396, 12397, 12398, 12399, 12401, 12404, 12405, 12406, 12407, 12409, 12410, 12412, 12413, 12414, 12416, 12417, 12422, 12423, 12424, 12430,
12431, 12433, 12434, 12437, 12438, 12439, 12441, 12444, 12445, 12446, 12447, 12448, 12449, 12451, 12452, 12458, 12459, 12460, 12463, 12465, 12469, 12470, 12473, 12474, 12476, 12478,
12480, 12482, 12483, 12484, 12485, 12487, 12489, 12490, 12491, 12492, 12493, 12495, 12498, 12499, 12502, 12503, 12504, 12508, 12509, 12512, 12513, 12516, 12518, 12519, 12521, 12524,
12526, 12528, 12529, 12530, 12531, 12532, 12537, 12538, 12541, 12543, 12544, 12548, 12549, 12550, 12551, 12552, 12553, 12555, 12561, 12562, 12563, 12566, 12569, 12570, 12571, 12573,
12574, 12576, 12577, 12579, 12580, 12581, 12584, 12586, 12588, 12589, 12591, 12593, 12594, 12596, 12597, 12598, 12599, 12600, 12601, 12602, 12608, 12609, 12610, 12612, 12613, 12614,
12616, 12618, 12619, 12620, 12621, 12622, 12624, 12627, 12629, 12630, 12631, 12632, 12633, 12634, 12636, 12639, 12640, 12641, 12642, 12643, 12648, 12649, 12650, 12651, 12653, 12659,
12660, 12661, 12667, 12668, 12669, 12670, 12671, 12672, 12673, 12676, 12677, 12678, 12679, 12681, 12682, 12683, 12684, 12685, 12686, 12687, 12689, 12691, 12692, 12695, 12696, 12697,
12698, 12700, 12701, 12703, 12704, 12705, 12706, 12707, 12708, 12709, 12715, 12716, 12717, 12721, 12722, 12723, 12727, 12728, 12729, 12732, 12733, 12734, 12735, 12738, 12740, 12741,
12743, 12745, 12748, 12749, 12752, 12753, 12754, 12755, 12756, 12757, 12758, 12759, 12760, 12761, 12764, 12765, 12767, 12770, 12771, 12772, 12773, 12774, 12775, 12778, 12780, 12782,
12785, 12788, 12790, 12791, 12793, 12794, 12795, 12796, 12797, 12798, 12799, 12800, 12801, 12802, 12803, 12805, 12808, 12809, 12810, 12812, 12815, 12816, 12818, 12819, 12821, 12824,
12826, 12831, 12833, 12834, 12837, 12838, 12841, 12842, 12843, 12844, 12845, 12846, 12848, 12855, 12859, 12862, 12865, 12867, 12868, 12869, 12871, 12875, 12876, 12877, 12878, 12885,
12886, 12888, 12889, 12893, 12894, 12895, 12896, 12897, 12898, 12900, 12901, 12903, 12904, 12905, 12906, 12908, 12912, 12913, 12914, 12917, 12918, 12919, 12920, 12922, 12923, 12924,
12925, 12926, 12927, 12933, 12935, 12936, 12937, 12942, 12943, 12944, 12945, 12947, 12948, 12949, 12950, 12951, 12952, 12953, 12955, 12956, 12957, 12958, 12959, 12962, 12963, 12964,
12964, 12966, 12967, 12968, 12969, 12970, 12971, 12974, 12977, 12980, 12981, 12983, 12984, 12986, 12987, 12991, 12993, 12994, 12996, 12999, 13001, 13002, 13005, 13008, 13009, 13011,
13013, 13014, 13019, 13020, 13021, 13022, 13026, 13030, 13031, 13043, 13044, 13045, 13047, 13048, 13049, 13050, 13052, 13054, 13055, 13058, 13059, 13064, 13065, 13067, 13068, 13070,

Supplementary report on phase two consultation

Annex F
13071, 13072, 13074, 13076, 13077, 13078, 13082, 13083, 13089, 13090, 13091, 13092, 13093, 13094, 13095, 13096, 13100, 13101, 13103, 13 104, 13105, 13107, 13107, 13113, 13114, 13119,
13120, 13121, 13122, 13123, 13124, 13125, 13127, 13128, 13129, 13130, 13132, 13133, 13134, 13135, 13136, 13139, 13140, 13141, 13142, 13143, 13148, 13152, 13153, 13154, 13158, 13159,
13162, 13162, 13164, 13168, 13171, 13172, 13173, 13175, 13177, 13178, 13180, 13181, 13183, 13187, 13188, 13189, 13190, 13191, 13193, 13196, 13197, 13199, 13202, 13203, 13205, 13208,
13210, 13211, 13213, 13214, 13215, 13216, 13219, 13221, 13225, 13226, 13228, 13229, 13232, 13242, 13243, 13363, 7007, 7015, 7102, 7129, 7186, 7196, 7236, 7346, 7349, 7352, 7371, 7377,
7377, 7384, 7403, 7408, 7409, 7413, 7434, 7462, 7476, 7494, 7502, 7503, 7512, 7513, 7514, 7522, 7526, 7567, 7601, 7675, 7680, 7691, 7692, 7697, 7704, 7704, 7765, 7780, 7809, 7824, 7833,
7848, 7856, 7914, 7949, 7954, 7971, 8047, 8103, 8109, 8111, 8199, 8209, 8327, 8329, 8413, 8457, 8481, 8621, 8629, 8635, 8683, 8827, 8874, 8888, 9029, 9377, LR13428, LR13429, LR13431,
LR13433, LR13434, LR13436, LR13438, LR13439, LR13444, LR13445, LR13446

F.4

Ref 30.4.27

Consultation documents and information were not delivered directly to local residents homes

968 respondents

9131LO, 10000, 10001, 10002, 10003, 10004, 10006, 10007, 10008, 10009, 10010, 10011, 10012, 10013, 10015, 10016, 10017, 10018 , 10019, 10020, 10021, 10022, 10023, 10024, 10025,
10026, 10027, 10028, 10029, 10030, 10031, 10032, 10033, 10034, 10035, 10036, 10037, 10038, 10039, 10040, 10041, 10042, 10043, 10045, 10046, 10047, 10048, 10049, 10050, 10051, 10052,
10053, 10054, 10055, 10056, 10057, 10058, 10059, 10060, 10061, 10063, 10064, 10065, 10066, 10067, 10068, 10069, 10070, 10071, 10072, 10073, 10074, 10075, 10076, 10077, 10078, 10079,
10080, 10081, 10082, 10083, 10084, 10085, 10087, 10088, 10089, 10090, 10091, 10092, 10093, 10094, 10095, 10096, 10097, 10098, 10099, 10100, 10101, 10102, 10103, 10104, 10105, 10106,
10107, 10108, 10109, 10110, 10111, 10112, 10113, 10114, 10115, 10116, 10117, 10118, 10119, 10121, 10122, 10123, 10124, 10125, 10126, 10127, 10128, 10129, 1013 0, 10131, 10132, 10133,
10134, 10135, 10136, 10137, 10140, 10145, 10148, 10149, 10150, 10151, 10153, 10161, 10162, 10164, 10165, 10166, 10167, 10170, 10172, 10174, 10176, 10177, 10178, 10180, 10181, 10183,
10185, 10186, 10188, 10190, 10191, 10192, 10193, 10198, 10199, 10200, 10201, 10202, 10203, 10204, 10205, 10208, 10210, 10212, 10213, 10221, 10223, 10224, 10226, 10231, 10232, 10233,
10234, 10235, 10236, 10237, 10238, 10239, 10242, 10245, 10246, 10247, 10248, 10249, 10251, 10252, 10253, 10254, 10255, 10256, 10257, 10258, 10259, 10260, 10264, 10266, 10267, 10268,
10269, 10270, 10271, 10272, 10273, 10274, 10279, 10280, 10281, 10282, 10283, 10284, 10285, 10286, 10287, 10290, 10292, 10294, 10295, 10296, 10299, 10301, 10305, 10308, 10309, 10310,
10311, 10315, 10317, 10320, 10321, 10323, 10324, 10326, 10329, 10330, 10331, 10332, 10334, 10336, 10337, 10339, 10340, 10341, 10342, 10343, 10344, 10345, 10347, 10348, 10349, 10350,
10351, 10352, 10355, 10361, 10369, 10370, 10371, 10372, 10374, 10378, 10381, 10382, 10383, 10384, 10385, 10386, 10387, 10388, 10389, 10390, 10391, 10392, 10394, 10395, 10396, 10398,
10399, 10400, 10402, 10403, 10404, 10405, 10407, 10410, 10412, 10413, 10414, 10415, 10416, 10418, 10419, 10421, 10423, 10424, 10425, 10427, 10428, 10429, 10430, 104 31, 10434, 10435,
10436, 10439, 10440, 10442, 10445, 10446, 10447, 10451, 10452, 10454, 10455, 10458, 10469, 10470, 10471, 10472, 10473, 10475, 10477, 10479, 10488, 10490, 10491, 10493, 10494, 10495,
10497, 10500, 10501, 10502, 10503, 10505, 10506, 10507, 10508, 10509, 10510, 10512, 10513, 10514, 10515, 10516, 10517, 10518, 10519, 10520, 10521, 10522, 10523, 10524, 10525, 10527,
10528, 10529, 10530, 10531, 10532, 10533, 10534, 10535, 10537, 10538, 10543, 10544, 10571, 10578, 10596, 10598, 10599, 10600, 1060 1, 10602, 10603, 10604, 10605, 10606, 10607, 10608,
10609, 10610, 10611, 10612, 10613, 10614, 10615, 10616, 10617, 10618, 10619, 10620, 10621, 10622, 10623, 10624, 10625, 10627, 10629, 10630, 10633, 10634, 10635, 10636, 10637, 10638,
10639, 10640, 10643, 10644, 10645, 10646, 10647, 10648, 10649, 10650, 10651, 10652, 10653, 10654, 10663, 10665, 10667, 10669, 10676, 10696, 10697, 10700, 10702, 10704, 10706, 10709,
10711, 10712, 10713, 10717, 10720, 10721, 10724, 10725, 10726, 10728, 10734, 10739, 10740, 10742, 10745, 10750, 10755, 10758, 10760, 10762, 10764, 10766, 10769, 10770, 10777, 10781,
10783, 10784, 10785, 11022, 11051, 11123, 11128, 11188, 11224, 11230, 11231, 11232, 11239, 11252, 11261, 11270, 11277, 11282, 11309, 11313, 11332, 11358, 11405, 11415, 11424, 11454,
11459, 11460, 11500, 11518, 11520, 11566, 11614, 11617, 11631, 11666, 11669, 11701, 11702, 11703, 11718, 11740, 11751, 11756, 11758, 11777, 11800, 11803, 11820, 11823, 11837, 11839,
11842, 11845, 11864, 11894, 11932, 11940, 11941, 11953, 11983, 11994, 11997, 11998, 12002, 12024, 12026, 12044, 12078, 12088, 12089, 12091, 12110, 12122, 12132, 12133, 12138, 12162,
12170, 12180, 12195, 12205, 12241, 12277, 12280, 12312, 12325, 12377, 12388, 12390, 12397, 12399, 12401, 12402, 12409, 12423, 12438, 124 58, 12463, 12465, 12466, 12478, 12513, 12528,
12651, 12671, 12681, 12703, 12706, 12717, 12728, 12752, 12759, 12770, 12785, 12790, 12799, 12800, 12802, 12808, 12812, 12819, 12837, 12845, 12846, 12870, 12927, 12952, 12959, 12967,
12977, 12983, 13008, 13043, 13044, 13047, 13052, 13054, 13055, 13067, 13068, 13072, 13078, 13091, 13092, 13100, 13101, 13107, 13122, 13129, 13132, 13135, 13139, 13142, 13161, 13173,
13183, 13188, 13199, 13210, 13216, 13243, 7349, 7567, 7914, 8199, 8327, 8329, 8481, 8809, 8835, 8888, 8899, 8948, 8951, 9346, 9354, 9503, 9506, 9511, 9513, 9514, 9515, 9517, 9520, 9521,
9529, 9533, 9540, 9543, 9544, 9546, 9547, 9550, 9552, 9553, 9554, 9555, 9556, 9559, 9560, 9561, 9562, 9563, 9565, 9567, 9568, 9569, 9570, 9571, 9572, 9573, 9575, 9576, 9578, 9579, 9581,
9582, 9583, 9584, 9591, 9592, 9595, 9596, 9597, 9598, 9600, 9625, 9633, 9640, 9642, 9643, 9653, 9656, 9657, 9662, 9673, 9674, 9676, 9700, 9703, 9705, 9707, 9708, 9710, 9711, 9712, 9713,
9715, 9718, 9719, 9720, 9721, 9722, 9723, 9724, 9725, 9726, 9727, 9728, 9729, 9730, 9731, 9732, 9733, 9734, 9735, 9736, 9737, 9738, 9739, 9740, 9741, 9742, 9745, 9747, 9748, 9749, 9750,
9751, 9752, 9753, 9754, 9755, 9756, 9760, 9761, 9762, 9766, 9769, 9770, 9771, 9772, 9773, 9774, 9775, 9776, 9777, 9779, 9780, 9781, 9782, 9783, 9784, 9785, 9786, 9787, 9789, 9790, 9791,
9792, 9794, 9796, 9797, 9798, 9799, 9800, 9801, 9802, 9803, 9804, 9805, 9806, 9809, 9810, 9811, 9812, 9814, 9815, 9816, 9818, 9819, 9820, 9821, 9822, 9824, 9825, 9826, 9827, 9828, 9829,
9830, 9831, 9832, 9833, 9834, 9835, 9836, 9838, 9839, 9840, 9841, 9842, 9845, 9847, 9850, 9853, 9855, 9856, 9857, 9858, 9859, 9860, 9861, 9862, 9863, 9864, 9866, 9867, 9868, 9869, 9870,
9871, 9872, 9873, 9874, 9875, 9876, 9877, 9878, 9879, 9880, 9881, 9882, 9883, 9884, 9885, 9886, 9887, 9888, 9890, 9893, 9894, 9895, 9898, 9899, 9901, 9903, 9904, 9905, 9906, 9907, 9908,
9910, 9912, 9913, 9915, 9916, 9917, 9921, 9923, 9924, 9925, 9926, 9929, 9931, 9935, 9936, 9939, 9940, 9942, 9943, 9945, 9948, 9949, 9950, 9952, 9953, 9954, 9955, 9956, 9957, 9958, 9959,
9960, 9961, 9964, 9970, 9971, 9972, 9973, 9975, 9976, 9977, 9978, 9979, 9980, 9981, 9982, 9983, 9984, 9985, 9986, 9987, 9988, 9990, 9991, 9992, 9993, 9994, 9995, 9996, 9997, 9999,
LR10788, LR10790, LR10792, LR10793, LR10795, LR10797, LR10798, LR10799, LR10800, LR10805, LR10809, LR10811, LR10812, LR10813, LR10818, LR10819, LR10824, LR10825,
LR10826, LR10827, LR13433, LR13447, LR13448, LR13449, LR13450, LR13451, LR13452, LR13454, LR13455, LR13456, LR13457, LR13460, LR13461, LR13462, LR13465, LR9373, LR10807

Supplementary report on phase two consultation

Annex F

F.5

Ref 30.4.30

Leaflets about Thames Water drop in days/exhibitions were not delivered directly to local residents

790 respondents

10000, 10001, 10002, 10003, 10004, 10006, 10007, 10008, 10009, 10010, 10011, 10012, 10013, 10015, 10016, 10017, 10018, 10019, 10020, 10021, 10022, 10023, 10024, 10025, 10026, 10027,
10028, 10029, 10030, 10031, 10032, 10033, 10034, 10035, 10036, 10037, 10038, 10039, 10040, 10041, 10042, 10043, 10045, 10046, 10047, 10048, 10049, 10050, 10051, 10052, 10053, 10054,
10055, 10056, 10057, 10058, 10059, 10060, 10061, 10063, 10064, 10065, 10066, 10067, 10068, 10069, 10070, 10071, 10072, 10073, 10074, 10075, 10076, 10077, 1 0078, 10079, 10080, 10081,
10082, 10083, 10084, 10085, 10087, 10088, 10089, 10090, 10091, 10092, 10093, 10094, 10095, 10096, 10097, 10098, 10099, 10100, 10101, 10102, 10103, 10104, 10105, 10106, 10107, 10108,
10109, 10110, 10111, 10112, 10113, 10114, 10115, 10116, 10117, 10118, 10119, 10121, 10122, 10123, 10124, 10125, 10126, 10127, 10128, 10129, 10130, 10131, 10132, 10133, 10134, 10135,
10136, 10137, 10140, 10145, 10148, 10149, 10150, 10151, 10153, 10154, 10161, 10162, 10164, 10165, 10166, 10167, 10168, 10170, 10172, 10174, 10176, 10177, 10178, 10180, 10181, 10183,
10185, 10186, 10188, 10190, 10191, 10192, 10193, 10194, 10198, 10199, 10200, 10201, 10202, 10203, 10204, 10205, 10208, 10210, 10212, 10213, 10221, 10223, 10224, 10226, 10231, 10232,
10233, 10234, 10235, 10236, 10237, 10238, 10239, 10242, 10245, 10246, 10247, 10248, 10249, 10251, 10252, 10253, 10254, 10255, 10256, 10257, 10258, 10259, 10260, 10264, 10266, 10267,
10268, 10269, 10270, 10271, 10272, 10273, 10274, 10278, 10279, 10280, 10281, 10282, 10283, 10284, 10285, 10286, 10287, 10289, 10290, 10292, 10294, 10295, 10296, 10297, 10298, 10299,
10301, 10305, 10308, 10309, 10310, 10311, 10315, 10317, 10320, 10321, 10323, 10324, 10325, 10326, 10329, 10330, 10331, 10332, 10336, 10337, 10339, 10340, 10341, 10342, 10343, 10344,
10345, 10347, 10348, 10349, 10350, 10351, 10352, 10355, 10369, 10370, 10371, 10372, 10374, 10376, 10377, 10378, 10381, 10382, 10383, 10384, 10385, 10386, 10387, 10388, 10389, 10390,
10391, 10392, 10394, 10395, 10396, 10398, 10399, 10400, 10402, 10403, 10404, 10405, 10407, 10410, 10412, 10413, 10414, 10415, 10416, 10418, 10419, 10421, 10423, 10424, 10427, 10428,
10429, 10430, 10431, 10434, 10435, 10439, 10440, 10442, 10445, 10447, 10451, 10452, 10458, 10463, 10469, 10470, 10471, 10472, 10473, 10475, 10477, 10479, 10488, 10490, 10491, 10493,
10494, 10495, 10497, 10500, 10501, 10502, 10503, 10505, 10506, 10507, 10508, 10509, 10510, 10512, 10513, 10514, 10515, 10516, 10517, 10518, 10519, 10520, 10521, 10522, 10523, 10524,
10525, 10527, 10528, 10529, 10530, 10531, 10532, 10533, 10534, 10535, 10538, 10543, 10571, 10578, 10595, 10596, 10598, 10599, 10600, 10601, 10602, 10603, 10604, 10605, 10606, 10607,
10608, 10609, 10610, 10611, 10612, 10613, 10614, 10615, 10616, 10617, 10618, 10619, 10620, 10621, 10622, 10623, 10624, 10625, 10627, 10629, 10630, 10633, 10634, 10635, 10636, 10637,
10638, 10639, 10640, 10643, 10644, 10645, 10646, 10647, 10648, 10649, 10650, 10651, 10652, 10653, 10654, 10667, 10669, 10676, 10696, 10697, 10700, 10702, 10704, 10709, 10711, 10712,
10713, 10717, 10721, 10724, 10725, 10726, 10728, 10732, 10734, 10739, 10740, 10755, 10760, 10762, 10764, 10765, 10767, 10769, 10772, 10777, 10781, 10783, 10784, 10785, 8876, 8951,
8953, 9357, 9372, 9409, 9503, 9506, 9511, 9512, 9513, 9514, 9519, 9521, 9528, 9529, 9540, 9543, 9544, 9546, 9547, 9548, 9550, 9552, 9553, 9554, 9555, 9556, 9559, 9560, 9561, 9562, 9563,
9565, 9567, 9568, 9569, 9570, 9571, 9572, 9573, 9575, 9579, 9581, 9582, 9583, 9584, 9591, 9592, 9595, 9597, 9598, 9600, 9603, 9625, 9633, 9640, 9642, 9643, 9655, 9656, 9657, 9662, 9673,
9674, 9676, 9700, 9703, 9705, 9707, 9708, 9710, 9711, 9712, 9713, 9715, 9718, 9719, 9720, 9721, 9722, 9723, 9724, 9725, 9726, 9727, 9728, 9729, 9730, 9731, 9732, 9733, 9734, 9735, 9736,
9737, 9738, 9739, 9740, 9741, 9742, 9745, 9747, 9748, 9749, 9750, 9751, 9752, 9753, 9754, 9755, 9756, 9760, 9761, 9762, 9766, 9769, 9770, 9771, 9772, 9773, 9774, 9775, 9776, 9777, 9779,
9780, 9781, 9782, 9783, 9784, 9785, 9786, 9787, 9789, 9790, 9791, 9792, 9794, 9796, 9797, 9798, 9799, 9800, 9801, 9802, 9803, 9804, 9805, 9806, 9809, 9810, 9811, 9812, 9814, 9815, 9816,
9818, 9819, 9820, 9821, 9822, 9824, 9825, 9826, 9827, 9828, 9829, 9830, 9831, 9832, 9833, 9834, 9835, 9836, 9838, 9839, 9840, 9841, 9842, 9845, 9847, 9853, 9855, 9856, 9857, 9858, 9859,
9860, 9861, 9862, 9863, 9864, 9866, 9867, 9868, 9869, 9870, 9871, 9872, 9873, 9874, 9875, 9876, 9877, 9878, 9879, 9880, 9881, 9882, 9883, 9884, 9885, 9886, 9887, 9888, 9890, 9891, 9893,
9894, 9895, 9898, 9899, 9901, 9903, 9904, 9905, 9906, 9907, 9908, 9910, 9912, 9913, 9915, 9916, 9917, 9921, 9923, 9924, 9925, 9926, 9929, 9931, 9935, 9936, 9939, 9940, 9942, 9943, 9945,
9948, 9949, 9950, 9952, 9953, 9954, 9955, 9956, 9957, 9958, 9959, 9960, 9961, 9964, 9970, 9971, 9972, 9973, 9975, 9976, 9977, 9978, 9979, 9980, 9981, 9982, 9983, 9984, 9985, 9986, 9987,
9988, 9990, 9991, 9992, 9993, 9994, 9995, 9996, 9997, 9999, LR10787, LR10790, LR10792, LR10793, LR10795, LR10797, LR10798, LR10800, LR10805, LR10806, LR10809, LR10811,
LR10812, LR10819, LR10820, LR10824, LR10825, LR10826, LR10827, LR13447, LR13449, LR13450, LR13451, LR13452, LR13454, LR13455, LR13456, LR13460, LR13461, LR13463,
LR13465, LR9373, LRLR10807

Supplementary report on phase two consultation

Annex F

F.6

Ref 30.4.42

Local residents were not aware that Thames Water offered a language service as part of the consultation process

837 respondents

8949LO, 9147LO, 10000, 10001, 10002, 10003, 10004, 10006, 10007, 10008, 10009, 10010, 10011, 10012, 10013, 10015, 10016, 10017, 10018, 10019, 10020, 10021, 10022, 10023, 10024,
10025, 10026, 10027, 10028, 10029, 10030, 10031, 10032, 10033, 10034, 10035, 10036, 10037, 10038, 10039, 10040, 10041, 10042, 10043, 10045, 10046, 10047, 10048, 10049, 10050, 10051,
10052, 10053, 10054, 10055, 10056, 10057, 10058, 10059, 10060, 10061, 10062, 10063, 10064, 10065, 10066, 10067, 10068, 10069, 10070, 10071, 10072, 10073, 10074, 10075, 10076, 10077,
10078, 10079, 10080, 10081, 10082, 10083, 10084, 10085, 10087, 10088, 10089, 10090, 10091, 10092, 10093, 10094, 10095, 10096, 10097, 10098, 10099, 10100, 10101, 10102, 10103, 10104,
10105, 10106, 10107, 10108, 10109, 10110, 10111, 10112, 10113, 10114, 10115, 10116, 10117, 10118, 10119, 10121, 10122, 10123, 10124, 10125, 10126, 10127, 10128, 10129, 10130, 10131,
10132, 10133, 10134, 10135, 10136, 10137, 10139, 10140, 10141, 10145, 10148, 10149, 10150, 10151, 10152, 10153, 10154, 10161, 10162, 10164, 10165, 10166, 10167, 10168, 10170, 10172,
10174, 10176, 10177, 10178, 10180, 10181, 10183, 10185, 10186, 10188, 10190, 10191, 10192, 10193, 10196, 10197, 10198, 10199, 10200, 10201, 10202, 10203, 10204, 10205, 10208, 10210,
10212, 10213, 10221, 10223, 10224, 10226, 10231, 10232, 10233, 10234, 10235, 10236, 10237, 10238, 10239, 10242, 10245, 10246, 10247, 10248, 10249, 10251, 10252, 10253, 10254, 10255,
10256, 10257, 10258, 10259, 10260, 10264, 10266, 10267, 10268, 10269, 10270, 10271, 10272, 10273, 10274, 10278, 10279, 10280, 10281, 10282, 10283, 10284, 10285, 10286, 10287, 10289,
10290, 10293, 10294, 10295, 10296, 10297, 10298, 10299, 10300, 10301, 10307, 10308, 10309, 10310, 10311, 10312, 10315, 10316, 10317, 10320, 10321, 10323, 10324, 10326, 10327, 10328,
10329, 10330, 10331, 10332, 10334, 10336, 10337, 10339, 10340, 10341, 10342, 10343, 10344, 10345, 10347, 10348, 10349, 10350, 10351, 10352, 10353, 10355, 10357, 10370, 10371, 10372,
10374, 10376, 10377, 10378, 10380, 10381, 10382, 10383, 10384, 10385, 10386, 10388, 10389, 10390, 10391, 10392, 10394, 10395, 10396, 10398, 10399, 10400, 10402, 10403, 10404, 10405,
10407, 10410, 10412, 10413, 10414, 10415, 10416, 10418, 10419, 10421, 10423, 10424, 10426, 10427, 10428, 10429, 10430, 10431, 10434, 10435, 10436, 10437, 10438, 10439, 10440, 10442,
10445, 10446, 10447, 10448, 10451, 10452, 10453, 10454, 10456, 10458, 10460, 10463, 10467, 10469, 10470, 10471, 10472, 10473, 10475, 10477, 10479, 10488, 10489, 10490, 10491, 10492,
10493, 10494, 10495, 10497, 10500, 10501, 10502, 10503, 10505, 10506, 10507, 10508, 10509, 10510, 10511, 10512, 10513, 10514, 10515, 10516, 10517, 10518, 10519, 10520, 10521, 10522,
10523, 10524, 10525, 10526, 10527, 10528, 10529, 10530, 10531, 10532, 10533, 10534, 10535, 10536, 10537, 10538, 10543, 10544, 10578, 10598, 10599, 10600, 10601, 10602, 10603, 10604,
10605, 10606, 10607, 10608, 10609, 10610, 10611, 10613, 10614, 10616, 10617, 10618, 10619, 10620, 10621, 10622, 10623, 10624, 10625, 10627, 10629, 10630, 10633, 10634, 10635, 10636,
10637, 10638, 10639, 10640, 10643, 10644, 10645, 10646, 10647, 10648, 10649, 10650, 10651, 10652, 10653, 10654, 10665, 10676, 10696, 10697, 10698, 10700, 10702, 10704, 10705, 10707,
10709, 10711, 10712, 10713, 10714, 10715, 10716, 10717, 10720, 10721, 10724, 10725, 10726, 10728, 10732, 10734, 10740, 10742, 10743, 10747, 10750, 10753, 10754, 10755, 10757, 10758,
10759, 10760, 10762, 10764, 10765, 10767, 10769, 10770, 10772, 10777, 10778, 10781, 10783, 10784, 10785, 13364, 8924, 8948, 9430, 9502, 9503, 9506, 9507, 9509, 9511, 9513, 9514, 9521,
9523, 9525, 9529, 9540, 9543, 9544, 9546, 9547, 9548, 9550, 9552, 9553, 9554, 9555, 9556, 9559, 9560, 9561, 9562, 9563, 9567, 9568, 9569, 9570, 9571, 9572, 9573, 9574, 9578, 9579, 9581,
9582, 9583, 9584, 9591, 9592, 9593, 9595, 9596, 9597, 9598, 9600, 9603, 9625, 9633, 9640, 9642, 9643, 9655, 9656, 9662, 9676, 9700, 9703, 9705, 9707, 9708, 9710, 9711, 9712, 9713, 9715,
9718, 9719, 9720, 9721, 9722, 9723, 9724, 9725, 9726, 9727, 9728, 9729, 9730, 9731, 9732, 9733, 9734, 9735, 9736, 9737, 9738, 9739, 9740, 9741, 9742, 9745, 9747, 9748, 9749, 9750, 9751,
9752, 9753, 9754, 9755, 9756, 9760, 9761, 9762, 9766, 9769, 9770, 9771, 9772, 9773, 9774, 9775, 9776, 9777, 9779, 9780, 9781, 9782, 9783, 9784, 9785, 9786, 9787, 9789, 9790, 9791, 9792,
9794, 9796, 9797, 9798, 9799, 9800, 9801, 9802, 9803, 9804, 9805, 9806, 9809, 9810, 9811, 9812, 9814, 9815, 9816, 9818, 9819, 9820, 9821, 9822, 9824, 9825, 9826, 9827, 9828, 9829, 9830,
9831, 9832, 9833, 9834, 9835, 9836, 9838, 9839, 9840, 9841, 9842, 9845, 9847, 9850, 9851, 9852, 9853, 9855, 9856, 9857, 9858, 9859, 9860, 9861, 9862, 9863, 9864, 9866, 9867, 9868, 9869,
9870, 9871, 9872, 9873, 9874, 9875, 9876, 9877, 9878, 9879, 9880, 9881, 9882, 9883, 9884, 9885, 9886, 9887, 9888, 9890, 9891, 9893, 9894, 9895, 9898, 9899, 9901, 9903, 9904, 9905, 9906,
9907, 9908, 9910, 9912, 9913, 9915, 9916, 9921, 9923, 9924, 9925, 9926, 9929, 9931, 9932, 9935, 9936, 9937, 9939, 9940, 9942, 9943, 9945, 9948, 9949, 9952, 9953, 9954, 9955, 9956, 9957,
9958, 9959, 9960, 9961, 9964, 9966, 9970, 9971, 9972, 9973, 9975, 9976, 9977, 9978, 9979, 9980, 9981, 9982, 9983, 9984, 9985, 9986, 9987, 9988, 9990, 9991, 9992, 9993, 9994, 9995, 9996,
9997, 9999, LR10788, LR10790, LR10791, LR10792, LR10793, LR10797, LR10798, LR10799, LR10800, LR10801, LR10805, LR10809, LR10810, LR10811, LR10812, LR10813, LR10815,
LR10819, LR10825, LR10826, LR10827, LR13447, LR13448, LR13449, LR13450, LR13451, LR13452, LR13454, LR13455, LR13456, LR13460, LR13463, LR13464, LR13465, LR10807

Supplementary report on phase two consultation

Annex F

Consultation process
F.7

Ref 30.5.24

The consultation period was too short; in particular phase one consultation was four weeks longer than the phase two consultation,
despite the fact that Thames Water has published a large volume of additional technical material at the phase two consultation.
Consider that such an approach is contrary to Community consultation strategy since insufficient time provided to review the
documentation.

329 respondents

7460LO, 8082LO, 8887LO, 9105LO, 9392LO, 9417LO, 9481LO, 9484LO, 11008, 11012, 11019, 11019, 11020, 11021, 11022, 11024, 11038, 11052, 11060, 11065, 11067, 11068, 11077, 11081,
11083, 11084, 11087, 11102, 11120, 11123, 11126, 11127, 11128, 11131, 11140, 11141, 11158, 11159, 11163, 11164, 11167, 11172, 11173, 11174, 11175, 11176, 11181, 11185, 11187, 11213,
11223, 11224, 11226, 11234, 11238, 11254, 11273, 11277, 11280, 11283, 11283, 11289, 11290, 11290, 11292, 11296, 11304, 11444, 11456, 11474, 11 475, 11479, 11498, 11499, 11531, 11540,
11544, 11548, 11571, 11572, 11578, 11584, 11585, 11586, 11590, 11612, 11616, 11640, 11646, 11677, 11694, 11694, 11705, 11705, 11708, 11721, 11723, 11728, 11748, 11758, 11759, 11769,
11772, 11783, 11784, 11787, 11792, 11822, 11832, 11837, 11852, 11857, 11863, 11867, 11873, 11884, 11896, 11898, 11900, 11910, 11914, 11921, 11928, 11946, 11951, 11955, 11955, 11976,
11977, 11978, 11979, 11992, 12005, 12026, 12029, 12032, 12051, 12053, 12056, 12085, 12096, 12114, 12116, 12262, 12265, 12275, 12283, 12308, 12315, 12318, 12320, 12334, 12375, 12392,
12403, 12404, 12487, 12502, 12505, 12508, 12518, 12522, 12566, 12623, 12631, 12639, 12642, 12647, 12649, 12661, 12680, 12685, 12699, 12700, 12710, 12718, 12722, 12733, 12755, 12756,
12803, 12808, 12809, 12821, 12823, 12831, 12860, 12862, 12873, 12886, 12915, 12930, 12931, 12941, 12948, 12949, 12964, 12965, 12972, 12975, 12976, 12979, 12994, 12994, 12999, 13010,
13011, 13018, 13030, 13047, 13048, 13058, 13066, 13074, 13075, 13076, 13077, 13084, 13089, 13091, 13096, 13098, 13122, 13124, 13126, 13133, 13136, 13146, 13150, 13150, 13153, 13154,
13161, 13170, 13187, 13188, 13190, 13195, 13201, 13202, 13205, 13215, 13223, 13224, 13229, 13231, 13236, 13395, 7015, 7112, 7121, 7121, 7121, 7127, 7190, 7193, 7427, 7428, 7438, 7479,
7483, 7485, 7491, 7491, 7507, 7510, 7510, 7519, 7521, 7521, 7522, 7524, 7527, 7537, 7545, 7549, 7554, 7567, 7569, 7575, 7575, 7599, 7601, 7610, 7628, 7639, 7661, 7663, 7671, 7680, 7686,
7687, 7691, 7692, 7694, 7752, 7753, 7759, 7764, 7765, 7766, 7870, 7876, 7894, 7913, 7914, 7932, 7968, 7968, 7968, 7972, 7977, 8020, 8020, 8021, 8022, 8027, 8030, 8075, 8096, 8103, 8117,
8199, 8210, 8223, 8241, 8404, 8413, 8481, 8505, 8542, 8547, 8656, 8725, 8725, 8727, 8727, 8743, 8749, 8904, 9089, 9377, 9461, 9474, LR13429, LR13441, LR13446, LR13500

Supplementary report on phase two consultation

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