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Roger Lewis

Gretna, NE 68028 Home 402-614-7366 Cellular 612-209-3926 rtl0907@aol.com

Objective To obtain a position in retail management within a positive, goal oriented company that will provide opportunities for personal and professional growth. Experience Cabela's, LaVista, NE 2011 - Present Operations Manager Responsible for all operational aspects of a $42 million dollar specialty big box retailer. Manages a team of five exempt Department Managers that oversee Front End functions (Customer Service, Cashiers and Cash Office), Restaurant, Cabela's Club Visa program, Warehousing and Inventory Control. Successfully implemented payroll reduction program that allowed the store to overcome a large payroll overage while improving customer service scores. Dramatically improved annual store shrink from .047% to .023% of net sales. Restaurant was named Regional Restaurant of the Year for 2011. ShopKo, Omaha, NE 2010 - 2010 General Merchandise Manager Manage day to day operations of the Freight, Presentation and Sales teams of Home, Hardlines, Health and Beauty, Home Entertainment, Lawn and Garden/Seasonal, Food and Candy and Household Supply departments to meet all sales, merchandising and operational objectives. Directly manage staff of 35 consisting of Area Supervisors, Department Specialist and Teammates. Interview, hire and train new Teammates as needed. Micro Center, Chicago, IL 2005 - 2009 Assistant General Manager - Operations Held full profit and loss responsibility for daily store operations, inventory management, productivity and expense goals for a $35 million dollar electronics store. Reduced shrinkage and improved efficiency by motivating store staff to take ownership of inventory and customer service. Supervised three salaried Supervisors and 40 other employees. Responsible for hiring, training and mentoring employees in daily job responsibilities. Obtained number one ranking in company for overall operational execution for FY 2007. Identified as promotable to General Manager T.J. Maxx'N More, Burnsville, MN 2003 - 2005 Assistant Store Manager - Merchandising Responsible for all Merchandising and Visual presentation for a $20 million store. Oversaw a staff of two Supervisors and twenty Sales Associates. Improved movement of merchandise from the backroom by relaying the salesfloor to increase capacity.

Belk Department Stores, Charlotte, NC 2002 - 2003 Assistant Store Manager - Merchandising Responsible for meeting or exceeding store sales, profit and customer service goals for specific areas of responsibility within a $70 million flagship store. Actively communicated with company merchants regarding needs and opportunities. Led a team of five Area Sales Managers in merchandising, store operations and staff development. Received Pacesetter award for obtaining sales, profit and customer service goals for 2002. Identified as promotable to Store Manager. Sears Roebuck & Company, Chicago, IL. 1999 - 2002 Assistant General Manager - Operations Responsible for all operational, replenishment and asset protection functions of a $60 million softline, hardline and automotive flagship store. Actively assisted Store Manger in all phases of store merchandising. Acted as single point of contact for all new corporate initiatives being tested for corporate rollout. Delivered strong expense management that ensured store profitability. Identified as promotable to Store General Manager Robinson - May Department Stores, Phoenix, AZ. 1995 - 1999 Assistant Store Manager - Operations/Human Resources Responsible for all Operational/Human Resource functions of a $15 million dollar store. Oversaw the recruiting, hiring and training of Sales Associates and Store Executives. Planned and executed semi/annual inventories. Responsible for obtaining corporate expense objectives. Received CEO cup for outstanding customer service in 1998. Identified as immediately promotable to Store Manager. Adtech Signs and Lighting, Phoenix, AZ. 1995 - 1995 General Sales Manager Responsible for developing and implementing sales and marketing strategy for a growing small business. Supervised preparation and presentation of all sign and lighting presentations to potential clients. Interacted with Production Manager to ensure timely installation of current orders. Implemented customer service program to ensure satisfaction of all delivered goods and services. Dillard's Department Stores, Phoenix, AZ. 1984 - 1995 Assistant Store Manager - Operations/Human Resources Responsible for all Operations/Human Resources functions for a $40 million store. Oversaw recruiting, hiring and training of all Sales Associates and Store Executives. Planned and executed semi/annual inventories. Assisted Store Manager in merchandising, merchant negations and staff development. Education Arizona State University

References References Available upon request