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years and is also one of the leading KPO in India. Important Note: Company is expecting at least two years of commitment from the candidates. About the Company: Evalueserve is a global specialist for knowledge processes with a global team of over 2,500 professionals. As a trusted partner, Evalueserve analyzes, improves and executes knowledge-intensive processes and leverages its proprietary technology to enhance efficiency and effectiveness. Evalueserve has dedicated on-site teams and scalable global knowledge centers in Chile, China, India and Romania, which provide multi-time zone and multi-lingual services. Evalueserve's knowledge solutions include customized research and analytics services for leading-edge companies worldwide. By working with Evalueserve, clients benefit from higher productivity, improved quality, freed-up management time, better access to knowledge and information across all parts of the company, and adding new capabilities to their organization. Job Designation: Business Analyst Job Description: • Data collection through secondary and selective primary research • Perform complex analyses on collected data and/or complete modules within larger assignments • Analyzing and preparing presentations from research data and Dashboard creation • Active participation & contribution in team discussions on project specific areas
KPO stands for Knowledge Process Outsourcing and this industry deals with the transfer of knowledge intensive business processes that need significant domain expertise. In the KPO industry, India is acting as the choice for international corporations that look to move their higher-end research like legal services, IPR, engineering design, analytical based services, equity research and market research. The list of top companies in the KPO sector in India is given below: Top ten KPO Companies in India: • Genpect • Evalueserve
• Ugam Solutions • WNS Global Services • 24/7 Customer • ICICI OneSource • EXL Service • Copal Partners • Pangea3 • TechBooks A short description about these top players in the KPO Sector in India is given below: Genpect: Genpect was previously called as GECIS and in addition to KPO sector. More than 650 staff members of the organization are engaged in market research and their research firm called as Global Sourcing Now specializes in high-quality research reports. They specialize in the KPO Sector in the following areas: • Database generation • Research • Customer Value mapping • Customer relationship management • Program tracking • Campaign management • Competitive intelligence Evalueserve: This KPO Organization is based in Gurgaon and they are specialist in mathematics based projects and they earn more than 45% of their income from these projects. The KPO hand of this biggest BPO organization has a staff strength of 1200 people and most of their staff members are advanced degree holders. they are the top company in India in the BPO Sector as well. .
In the KPO Sector. business research and collection services by acquiring a US-based firm called as Pipal in the year 2004. the organization started as a small firm and now the strength of this firm is 400 members. They are ranked as one among the top 10 IT-enabled service firms by NASSCOM in the year 2007 and some of the services offered by them in the KPO sector are: • Customer acquisition . They have engaged more than 300 of their staff members in the KPO industry and in the KPO sector they are offering the following services: • Business research • Investment research • Market research 24/7 Customer: Like Genpect and WNS Global Services. they are offering the following services: • Customer Analysis • Study of Customer behavior • Analysis of data related to marketing and campaign activities ICICI OneSource: ICICI OneSource offers customized information. mainly because of their success in the field of market research.Ugam Solutions: Ugam Solutions entered the arena of market research in the year 2001. analytics. well before the introduction of the term KPO and now they are one among the leading players in the KPO industry. Initially. 24/7 are also leaders in BPO Sector in India and they hold the pride of being listed in the International Association of Outsourcing Professionals. Their business involves the following activities: • Study of consumer minds • Study of behavior and habits of customers and taking business development initiatives on the basis of their market research WNS Global Services: WNS Global Services are based in Mumbai and they are one among the top players in India in the BPO Sector as well.
Their present plan is to enter . Pearson. Hall. investment banks. which is a leading analytics and strategy company that was serving the insurance and financial service industry with a view to form an independent subsidiary.• Business research & analytics • Billing & collections • Customer care services EXL Service: In the year 2006. Blackwell and Cambridge University Press. etc…In the year 2005. hedge funds. Copal Partners entered into agreement with the popular company called Reuters to offer financial institutions with customized sector analysis and company research. EXL Services acquired Inductis. Copal Partners: Copal Partners came into existence in the year 2001 and their client list includes private equity firms. EXL Services and Inductis together offer services like analytics. Pangea3: Pangea3 is based in Mumbai and some of the services offered by them to the KPO industry are: • Business information research • Legal research • Contract drafting management & Administration • Litigation and due diligence • Document review • Analysis and prosecution support • Patent research TechBooks: The present name of TechBooks is Aptara and in the KPO sector they are dealing with publishing service and they are also offering service to publishing houses like Tata Mc-Graw Hill. research and consulting in the Indian KPO sector.
in addition to providing expertise in the processes themselves. KPO firms. the KPO industry has a wide spectrum of growth in the future. (May 2010) Knowledge process outsourcing (KPO) is a form of outsourcing. India is well prepared to meet the advanced requirements of its KPO clients and to offer them the best knowledge services at an affordable cost. Please improve this article by introducing more precise citations. often make many low level business decisions—typically those that are easily undone if they conflict with higher-level business plans. The outsourcing of knowledge process is far more challenging as compared to business processes since there is high demand for knowledge workers with specialized analytical skills. Contents 1 Overview 2 Types of KPO services 3 Market researching 4 See also 5 References Overview . the free encyclopedia This article includes a list of references. Therefore. Read more here: http://entrance-exam. which in turn will offer more employment opportunities as well. Unlike the outsourcing of manufacturing.into e-learning services with broad application in the education. but its sources remain unclear because it lacks inline citations. government and corporate sectors of India. this typically involves high-value work carried out by highly skilled staff. in which knowledge-related and information-related work is carried out by workers in a different company or by a subsidiary of the same organization. which may be in the same country or in an offshore location to save cost.net/top-kpo-companies-in-india/#ixzz1asG7dRzG Knowledge process outsourcing From Wikipedia. related reading or external links.
it becomes easier to evaluate and compare success. after which they would return to their home countries as managers to train and supervise others. and medical. enterprise application integration and telework: it is easier to outsource a job if it is already being performed outside the head office. offshore teams would need to be more closely integrated with the onshore teams that they support than would be the case in a typical outsourcing engagement. It differs from traditional BPO / ITO outsourcing. requirements likeSarbanes-Oxley and radical transparency movements like full cost accounting. The central theme of KPO is to create value for the client by providing business expertise rather than process . shareholder activism and eco-labels and moral purchasing require organizations to be more explicit about when and by whom decisions are made.Knowledge process outsourcing (KPO) is the term used to describe outsourced support that requires deep domain knowledge and the exercise of judgment and interpretation. and specialized business experience. The offshore team servicing a KPO contract cannot be easily hired overnight as they will be highly educated and trained. The following extract from chapter two of the British Computer Society book 'Global Services: Moving to a Level Playing Field' by Mark Kobayashi-Hillary and Dr Richard Sykes attempts to define KPO: "KPO is merely a continuation of BPO. Process transparency is a major barrier to using KPO services. design or other specialist business skills. As of 2007. though with rather more business complexity. Organizations adopting ISO 9000 and ISO 19011 should also find it much easier to integrate externally provided KPO into their operations and audit them on a fair basis. Ever more complex services. [clarification needed]Furthermore. IT outsourcing is strongly focused around technical professionalism.[clarification needed] Many organizations do not track carefully which decisions are made by whom. engineering. most US organizations were hiring foreign professionals under H-1 visas to do jobs in the USA for several years. KPO typically requires people with higher education. and the migration to business process outsourcing introduces this extra dimension of application professionalism. The defining difference is that KPO is usually focused on knowledge-intensive business processes that require significant domain expertise (application professionalism in the language of Chapter 1). The profile of people being hired to serve within KPO service companies are more diverse than just being drawn from technical IT services – these are people with MBAs. continuing to report to their former business units. KPO delivers higher value to organizations that offshore their domain-based processes. thereby enhancing the traditional cost– quality paradigm of BPO. specific skills. as implied by KPO. As the work entails decisionmaking. A fully developed service economy enables KPO by treating all functions as services. and rely so much on informal social processes (and "soft skills") that it is unclear how much the use of KPO would disrupt existing operations. demonstrate this very well. and trusted to take decisions on behalf of the client. However. which tends to focus on rules-based processing.[clarification needed] So do more technical trends such as service oriented architecture. These trends make it easier for outsourcing noncritical jobs to be considered by qualifying the impact of decisions in advance.
search Evalueserve Ltd. and quantitative research) Business research services Data Analytics Market research services Valuation and fairness opinions Legal process outsourcing Patent research services Business operations support. So KPO involves a shift from standardized processes to advanced analytical thinking. Comprehensive IT solutions are offered by vendors who provide solutions covering the entire life cycle of a market research project. KPO is claimed to efficiently increase productivity and increase cost savings in the area of market research. analytics & management Editorial process outsourcing Market researching Leaders in the market research industry are slowly seeing the benefits offered by KPO and have begun outsourcing. Advocates claim that the trend is likely to prove increasingly popular in the global market research industry Evalueserve From Wikipedia.expertise. . Smaller firms can also benefit from these solutions as they are cost effective and remain within the budget of smaller organizations." Types of KPO services KPO services include the following: Investment research services (equity. the free encyclopedia Jump to: navigation. fixed income and credit. technical skills and decisive judgement based on experience.
2000. Intellectual Property and Legal Support Services.500  Website Evalueserve is an ISO 27001-compliant Knowledge Process Outsourcing (KPO) firm. Experts Research www.Type Industry Founded Incorporated Knowledge Process Outsourcing (KPO) December 2000 Business Research. improves and executes knowledge-intensive processes and leverages its proprietary technology to enhance efficiency and effectiveness. Data and Financial Analytics. India (Dec 2000) Shanghai.Evalueserve. The company employs 2500 people globally. located to start operations and add local perspective regarding the East-Asian economies. Chile. Investment Research. The company was started by Alok Aggarwal (ex-Director at IBM) and Marc Vollenweider (ex-Partner at McKinsey) in Dec. Contents 1 Operating offices 2 Awards won 3 References 4 External links  Operating offices Evalueserve's operations are carried out in the following locations: Gurgaon (suburb of New Delhi).com Products Employees 2. Market Research. Evalueserve has four research centers. Ltd.Knowledge Technology. based in China. China (Sep 2005): Evalueserve Business Consulting Co. providing knowledge-based professional research and analytics services for clients worldwide. India and Romania. .. Evalueserve analyzes.
A. Chile (Oct 2006): Evalueserve Chile S.. Cluj-Napoca. Romania (Jul 2008): Established to serve Continental European markets in multiple European languages. Valparaiso. Provides 24/5 services in conjunction with India operations. serves the US timezone and to add local perspective regarding the Latin American economies. including: Deloitte Technology Fast 500 Asia 2006 and 2007  NASSCOM IT Innovations Award for its Innovative Business Model  Top Pick for Boutique Asia/ Emerging Markets Expert Network Specialist by Integrity Research in 2008  Marico Innovation Foundation Award for Business Model in 2008  India Business Law Journal LPO Awards 2009 and 2010  .  Awards won Evalueserve has won several awards.
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