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AntitrustCompliance

It is NACS' policy to comply strictly with the antitrust laws. As a group of


actual and potential competitors, there are some things which we may not,
and shall not, do. For example, we will not discuss pricing policies, the
allocation of markets, collective action against a particular entity or any
other topic which might give rise to concern under the antitrust laws. If any
part of our conversation touches upon an area with which we are
uncomfortable on these grounds, we will ask whoever is speaking to stop and
insist that that request be honored, not only for his or her benefit, but also
for the benefit of everyone else in the room.
NACS' antitrust compliance policy has been made available to you and NACS
antitrust counsel is attending the event. We urge you to read the policy and
follow its guidelines not only in the context of your NACS activities, but also in
your daytoday business operations.

The Association for Convenience & Fuel Retailing

NACSStateoftheIndustrySummit
Unlessotherwiseindicated,allmaterialsonthesepagesarecopyrighted bythe
NationalAssociationofConvenienceStores.Allrightsreserved.
Nopartofthesepages,eithertextorimagemaybeusedforanypurposeother
thanpersonaluse.Therefore,reproduction,modification,storageinaretrieval
systemorretransmission,inanyformorbyanymeans,electronic,mechanicalor
otherwise,forreasonsotherthanpersonaluse,isstrictlyprohibitedwithout
priorwrittenpermission.
Thispreliminarydatareleasemaybesubjecttofurtherrevisionbeforeitis
releasedagainasafinalversionintheformofthe
StateoftheIndustryReportof2011Data.
Copyright2012byNACS.Allrightsreserved.

The Association for Convenience & Fuel Retailing

TheNumbers
GlennPlumby
VicePresidentOperations
Speedway,LLC

The Association for Convenience & Fuel Retailing

AgendafortheNumbers
2011Resultsfrom246Firmswith27,526Stores
TotalIndustryBenchmarks
Stores
SalesandPretaxProfits
Interchange

SameFirmPerformance
Sales,Margins,DSOE
Productivity/Quartiles

CategoryandSubcategoryPerformance
Merchandise
Foodservice
Quartiles

The Association for Convenience & Fuel Retailing

IndustryStoreCount
AllOthers

160,000

54,492
90,049

91,815

93,209

55,308
89,567

55,611

55,162

90,683

2003

89,957

76,044

2002

56,081

54,615

54,029
78,395

20,000

67,612

40,000

59,876

60,000

84,574

80,000

56,904

100,000

130,659

119,752

59,876

120,000

132,424

53,435

124,516

144,875

84,770

140,000

140,655

148,126

144,541 146,341

54,526

138,205

145,119 146,294

54,917

SingleStores

2004

2005

2006

2007

2008

2009

2010

2011

2000

2001

The Association for Convenience & Fuel Retailing

Source:NielsenTDLinx,NACSResearch

TotalUSRetailUniverse
TradeChannel
ConvenienceStore

148,126

CategoryKiller

83,754

LiquorStore

44,913

Drug

38,526

Supermarket/Supercenter

36,569

MassMerchandiser/Dollar

29,448

GasStation/Kiosk

22,880

Superette

13,234

CigaretteOutlet

9,549

WholesaleClub

1,231

TotalRetail
The Association for Convenience & Fuel Retailing

428,230
Source:Nielsen,TDLinx

The Association for Convenience & Fuel Retailing


109.3
116.2
132.1
151.1
163.6
168.5
173.9
182.4
190.4
195.0

2003
2004
2005
2006
2007
2008
2009
2010
2011

$0.0
2002

$100.0
112.0

262.6

220.8

181.3

171.0

$200.0

2001

2000

1999

1998

1997

1996

1995

1994

1993

1992

1991

1990

1989

1988

1987

1986

1985

1984

1983

1982

1981

DollarsinBillions
$300.0

$400.0
385.2

328.7
486.9

450.2

408.9

405.8

344.2

IndustrySales
$681.9Billion

$600.0

MotorFuelsSales
InsideSales

$500.0

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

ChangeinAnnualSalesbyRetailFormat
12.0%
10.0%
8.0%
6.0%
4.0%
2.0%
0.0%
2.0%
4.0%
6.0%
8.0%
10.0%

2006

2007

2008

2009

2010

2011

TotalRetailSales
WarehouseClubs
GroceryStores
DrugStores
Restaurants
ConvenienceInsideSales
DollarStores

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.
&DepartmentofCommerce

PretaxProfit
$8.0

$7.0Billion

$7.0

$6.6
$5.9

$6.0

$5.2
$5.0

DollarsinBillions

$5.0

$4.8

$4.8

$4.0
$4.0
$3.5
$3.0

$3.5
$2.6

$2.0

$1.0

2011

2010

2009

2008

2007

2006

2005

2004

2003

2002

2001

2000

1999

1998

1997

1996

1995

1994

1993

1992

1991

1990

1989

1988

1987

1986

1985

1984

1983

1982

1981

$0.0

($1.0)

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

CreditCardFeesvs.PretaxProfit
$12.0

CardFees

$11.0

$11.1B

PretaxProfit

$10.0

BillionsofDollars

$9.0

$7.6

$8.0

$7.0B
$6.6

$5.0

$5.4

$4.0

$4.0
$3.0

$7.4

$5.9

$6.0
$5.0

$8.4

$6.6

$7.0

$9.0

$5.2

$4.8

$4.8

$3.8

$3.5

$3.2

$2.0

2003

2004

2005

2006

The Association for Convenience & Fuel Retailing

2007

2008

2009

2010

2011

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

Howmuchdowegenerateintaxes?
$165.0

$162.0

$160.0

$157.4
$155.0

DollarsinBillions

$152.1
$150.0

$145.0

$144.1

$144.0

2007

2008

$142.6
$140.0

$135.0

$130.0
2006

The Association for Convenience & Fuel Retailing

2009

2010

2011

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

GasConsumptionvs.MilesDriven
Feb1991 Dec2011
160

FinishedMotorGasoline(ThousandBarrelsperDay)
AnnualVehicleDistanceTraveled(BillionMiles)

150

140

130
Dec2011

120

110

The Association for Convenience & Fuel Retailing

Jul11

Dec10

May10

Oct09

Mar09

Aug08

Jan08

Jun07

Nov06

Apr06

Sep05

Feb05

Jul04

Dec03

May03

Oct02

Mar02

Aug01

Jan01

Jun00

Nov99

Apr99

Sep98

Feb98

Jul97

Dec96

May96

Oct95

Mar95

Aug94

Jan94

Jun93

Nov92

Apr92

Sep91

Feb91

100

Source:U.S.FederalHighwayAdministrationandU.S.EnergyInformationAdministration

MotorFuelPriceTrends
2007

$4.50

2008

2009

2010

$2.35

$2.80

2011

$4.00
$3.50
$3.00
$2.50
$2.00
$1.50
$1.00

$2.79

$0.50

$3.24

$3.52

The Association for Convenience & Fuel Retailing

Nov11

Sep11

Jul11

May11

Mar11

Jan11

Nov10

Sep10

Jul10

May10

Mar10

Jan10

Nov09

Sep09

Jul09

May09

Mar09

Jan09

Nov08

Sep08

Jul08

May08

Mar08

Jan08

Nov07

Sep07

Jul07

May07

Mar07

Jan07

Source:OPIS

MotorFuelPriceTrends
$4.50

$3.46

$3.49

$3.53

$3.62

$3.74

$3.77

$3.91

$3.39

$3.88

$3.38

Nov11

Jul11

Sep11

May11

Jan11

Mar11

Nov10

Jul10

Sep10

May10

Jan10

Mar10

Nov09

Jul09

$0.50

Sep09

$0.50

May09

$1.00

Jan09

$1.00

Mar09

$1.50

Nov08

$1.50

Jul08

$2.00

Sep08

$2.00

May08

$2.50

Jan08

$2.50

Mar08

$3.00

Nov07

$3.00

Jul07

$3.50

Sep07

$3.50

May07

$4.00

Jan07

$4.00

Mar07

2012

2011

$3.38

2009 2010

2008

$3.33

2007

$3.82

$4.50

10 11 12 13

Weeks

The Association for Convenience & Fuel Retailing

Source:OPIS

KeyIndustryMetrics
2010

2011

%Change

146,341

148,126

1.2%

Inside Sales

$190.4B

$195.0B

2.4%

Fuel Sales

$385.2B

$486.9B

26.4%

$575.6B

$681.9B

18.5%

Pretax Profit

$6.6B

$7.0B

7.3%

Credit Card Fees

$9.0B

$11.1B

23.0%

$157.4B

$162.0B

2.9%

Fuel Consumption (bbl/day)

9.13M

8.99M

(1.6)%

Employees

1.60M

1.88M

17.6%

Fuel Margin (cpg)

15.8

18.4

2.4

Net of CC Fees

11.3

12.1

0.8

Snapshot
Store Count

Total Sales

Taxes

The Association for Convenience & Fuel Retailing

Source:NielsenTDLinx ,NACSStateoftheIndustry
Surveyof2011Data&CSX,LLC&U.S.EnergyInformationAdministration

SameFirmSales
Per Store/Per Month

2010

2011

% Change

Total All Sales

$390,499

$464,558

19.0%

Fuel Sales

$336,014

$427,097

27.1%

Fuel Gallons

124,157

123,710

(0.4)%

$2.71

$3.45

27.6%

$125,116

$129,208

3.3%

Foodservice Sales

$21,155

$23,431

10.8%

Merchandise Sales

$104,979

$107,135

2.1%

Mdse Less Cigarettes

$62,400

$63,804

2.3%

Cigarettes

$52,546

$52,045

(1.0)%

Average Selling Price


In-Store Sales

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

SameFirmGrossProfit
Per Store/Per Month

2010

2011

% Change

Total Gross Profit

$59,495

$63,411

6.6%

Fuel

$20,475

$22,759

11.2%

In-Store

$38,317

$39,880

4.1%

Foodservice

$11,030

$11,854

7.5%

Merchandise

$27,885

$28,660

2.8%

Mdse Less Cigarettes

$21,228

$22,158

4.4%

Cigarettes

$7,774

$7,571

(2.6)%

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

Historicallywhenwassellinggasprofitable?
25.00

PoolMarginnetCreditCardFees
20.00

15.00

10.00

BreakevenCPG
5.00

0.00
Jan09

([GP$TotalMotorFuel] [PretaxProfitforRetailOperations])/[Gallons:MotorFuelTotal]*100

Apr09

Jul09

Oct09

Jan10

Apr10

The Association for Convenience & Fuel Retailing

Jul10

Oct10

Jan11

Apr11

Jul11

Oct11

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

Wages&Benefits
Per Store/Per Month

2010

2011

% Change

$18,381

$18,478

0.5%

Wages

$14,975

$15,086

0.7%

Payroll Taxes

$1,315

$1,390

5.7%

$474

$476

0.5%

$1,167

$1,168

Flat

Wages & Benefits

Workers Compensation

Health Insurance
The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

CoreDirectStoreOperatingExpenses
Per Store/Per Month

2010

2011

% Change

Wages & Benefits

$18,381

$18,478

0.5%

Credit Card Charges

$5,418

$6,666

23.0%

Rent/Occupancy

$5,162

$5,463

5.8%

Utilities

$3,938

$4,022

2.1%

Repairs & Maintenance

$2,920

$2,950

1.0%

Supplies

$1,055

$1,080

2.4%

Total DSOE

$45,851

$47,928

4.5%

Total DSOE less Card Charges

$40,433

$41,262

2.0%

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

CoreDirectStoreOperatingExpenses
Asa%ofGP$
Per Store/Per Month

2010

2011

% Pt. Change

Wages & Benefits

30.4%

28.6%

(1.8)

Credit Card Charges

9.0%

10.3%

1.3

Rent/Occupancy

7.4%

7.5%

0.1

Utilities

6.6%

6.2%

(0.4)

Repairs & Maintenance

4.9%

4.6%

(0.3)

Supplies

1.8%

1.7%

(0.1)

Total DSOE

77.1%

75.6%

(1.5)

Total DSOE less Card Charges

70.8%

68.7%

(2.1)

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

CapitalProductivity
Top
Quartile

2nd
Quartile

3rd
Quartile

Bottom
Quartile

$25,611

$12,967

$7,663

$3,686

Breakeven CPG

8.00

9.67

14.16

19.54

Credit Card Fees CPG

5.51

6.17

5.64

5.69

EBITDA

$24,685

$12,216

$7,510

$4,108

Pretax Profit

$17,452

$8,087

$2,738

$(589)

Net Profit Margin


(Pretax/Sales)

2.30%

2.11%

0.49%

(0.14)%

Return on Capital Employed

14.96%

10.45%

5.42%

0.52%

2011
Store Operating Profit

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

CapitalProductivity
2011

Top
Quartile

Bottom
Quartile

Difference

Store Operating Profit

$25,611

$3,686

6X

Breakeven CPG

8.00

18.98

Half

Credit Card Fees CPG

5.51

5.69

Par

EBITDA

$24,685

$4,108

5X

Pretax Profit

$17,452

$(589)

$18,041

Net Profit Margin


(Pretax/Sales)

2.30%

(0.14)%

2.44 pts

Return on Capital Employed

14.96%

0.52%

14.44 pts

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

CapitalProductivity
Top Quartile

2010

2011

% Change

$23,585

$25,611

8.6%

Breakeven CPG

6.70

8.00

19.4%

Credit Card Fees CPG

4.08

5.51

35.0%

EBITDA

$21,512

$24,685

14.7%

Pretax Profit

$16,217

$17,452

7.6%

Net Profit Margin


(Pretax/Sales)

2.08%

2.30%

0.22 pts

Return on Capital Employed

14.66%

14.96%

0.30 pts

Store Operating Profit

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

StoreOperationalProductivity
Top
Quartile

2nd
Quartile

3rd
Quartile

Bottom
Quartile

Motor Fuels Gallons Sold

181,240

96,066

145,234

105,983

Merchandise Sales

$148,131

$92,213

$102,213

$69,643

Foodservice Sales

$36,067

$17,905

$12,405

$9,399

In-Store GM%

30.4%

33.2%

26.1%

29.5%

Cigarette GM%

13.3%

17.6%

14.7%

16.9%

In-Store Sales/Sq. Foot

$62.23

$41.54

$42.89

$32.18

DSOE/Sq. Foot

$21.54

$15.28

$17.14

$17.57

2011

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

StoreOperationalProductivity
Top
Quartile

Bottom
Quartile

Difference

Motor Fuels Gallons Sold

181,240

105,983

76.3%

Merchandise Sales

$148,131

$69,643

117.9%

Foodservice Sales

$36,067

$9,399

282.6%

In-Store GM%

30.4%

29.5%

1.57 pts

Cigarette GM%

13.3%

16.9%

0.28 pts

In-Store Sales/Sq. Foot

$62.23

$32.18

93.3%

DSOE/Sq. Foot

$21.54

$17.57

22.6%

2011

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

StoreOperationalProductivity
Top Quartile

2010

2011

% Change

Motor Fuels Gallons Sold

171,127

190,657

11.4%

Merchandise Sales

$134,424

$151,691

12.8%

Foodservice Sales

$26,994

$35,618

31.9%

In-Store GM%

29.8%

31.1%

1.3 pts

Cigarette GM%

13.7%

13.3%

0.4 pts

In-Store Sales/Sq. Foot

$55.53

$62.23

12.1%

DSOE/Sq. Foot

$16.06

$21.54

34.1%

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

PeopleProductivity
Top
Quartile

2nd
Quartile

3rd
Quartile

Bottom
Quartile

Non-Mgr Turnover (annual)

66.9%

95.0%

82.3%

91.5%

Manager Turnover (annual)

15.8%

24.5%

21.6%

28.1%

Transactions (Avg Monthly)

47,392

28,403

31,940

27,404

In-Store Sales per Labor Hour

$98.59

$96.03

$75.71

$68.46

In-Store GP$ per Labor Hour

$31.08

$28.21

$21.54

$20.05

Labor Cost per Hour

$14.28

$14.35

$12.01

$12.42

Wage Cost per Hour

$11.30

$11.62

$9.99

$10.23

Benefits Cost per Hour

$2.98

$2.73

$2.02

$2.19

2011

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

PeopleProductivity
Top
Quartile

Bottom
Quartile

Difference

Non-Mgr Turnover (annual)

66.9%

91.5%

(24.3) pts

Manager Turnover (annual)

15.8%

28.1%

(12.3) pts

Transactions (Avg Monthly)

47,392

27,404

74.9%

In-Store Sales per Labor Hour

$98.59

$68.46

44.0%

In-Store GP$ per Labor Hour

$31.08

$20.05

55.0%

Labor Cost per Hour

$14.28

$12.42

15.0%

Wage Cost per Hour

$11.30

$10.23

10.5%

Benefits Cost per Hour

$2.98

$2.19

36.0%

2011

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

PeopleProductivity
Top Quartile

2010

2011

% Change

Non-Mgr Turnover (annual)

60.7%

66.9%

6.2 pts

Manager Turnover (annual)

16.5%

15.8%

(0.7) pts

Transactions (Avg Monthly)

46,110

47,392

2.8%

In-Store Sales per Labor Hour

$105.93

$98.59

(6.9)%

In-Store GP$ per Labor Hour

$30.28

$31.08

2.6%

Labor Cost per Hour

$14.30

$14.28

(0.1)%

Wage Cost per Hour

$11.36

$11.30

(0.5)%

Benefits Cost per Hour

$2.94

$2.98

1.4%

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

CategoryPerformance
JohnZikias
SeniorVicePresidentCategoryManagementandSupplyChain
ThorntonsInc.

The Association for Convenience & Fuel Retailing

KeyCategorySalesGrowth
Jan2009=100
140

OTP

135

Cigarettes

130
125

Candy
TotalMerchandise

120
115

Beer

110
105
100

SaltySnacks
PackBev

95

Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug09
Sep09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
May11
Jun11
Jul11
Aug11
Sep11
Oct11
Nov11
Dec11

90

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

InStoreSalesContribution
AverageMonthlySales=$128,1873.1%
AllOther
Alternative
7.61%,0.7pts
1.74%,+0.1pts
Milk
1.81%,+0.1pts

Cigarettes
38.09%,1.4pts

Sweet
2.04%,+0.1pts
Candy
2.75%,flat

Salty
3.45%,+0.1pts

OTP
4.04%,+0.1pts
Beer
7.27%,+0.1pts

PackBev
14.34%,
+0.6pts
The Association for Convenience & Fuel Retailing

Foodservice
16.86%,
+0.9pts
Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

KeyCategoryMarginGrowth
Jan2009=100
140

OTP

135
130

Candy

125

Cigarettes

120

PackBev

115
110

Beer

105
100

SaltySnacks

TotalMerchandise

95

Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug09
Sep09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
May11
Jun11
Jul11
Aug11
Sep11
Oct11
Nov11
Dec11

90

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

InStoreGPDollarContribution
AverageMonthlyMargin=$39,8804.1%
AllOther
Milk
1.40%,0.3pts 10.88%,0.5pts
Sweet
2.18%,+0.2pts
Alternative
2.45%,flat

OTP
4.08%,+0.1pts

Foodservice
29.37%,+0.9pts

Salty
4.21%,+0.2pts
Candy
4.44%,0.1pts

Beer
4.48%,0.1pts
Cigarettes
18.09%,1.2pts
The Association for Convenience & Fuel Retailing

PackBev
18.42%,+0.7pts

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

TopTenMerchandiseCategories
Per Store/Per Month

Sales $

Margin $

GM%

Cigarettes

$52,045

$7,571

14.6%

Packaged Beverages

$19,682

$7,748

39.4%

Beer

$15,471

$2,892

18.7%

Other Tobacco

$5,931

$1,843

31.1%

Salty Snacks

$5,807

$2,170

37.4%

Candy

$4,191

$2,031

48.5%

Packaged Sweet Snacks

$3,202

$1,043

32.6%

Fluid Milk Products

$2,243

$561

25.0%

Packaged Ice Cream/Novelties

$2,129

$989

46.5%

General Merchandise

$1,945

$714

36.7%

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

Next10MerchandiseCategories
Per Store/Per Month

Sales $

Margin $

GM%

Health and Beauty Care

$1,538

$796

51.8%

Alternative Snacks

$1,344

$544

40.5%

Publications

$1,313

$284

21.6%

Edible Grocery

$1,099

$463

42.1%

Ice

$920

$688

74.7%

Other Dairy

$878

$371

42.3%

Automotive Products

$867

$387

44.6%

Packaged Bread

$792

$233

29.4%

Perishable Grocery

$415

$178

42.8%

Non-Edible Grocery

$411

$151

36.8%

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

TopTenMerchandiseCategories
2011vs.2010
Sales
Change

GP$
Change

Packaged Sweet Snacks

9.3%

15.9%

Salty Snacks

7.6%

9.3%

Packaged Beverages

7.6%

8.2%

Packaged Ice Cream/Novelties

8.1%

8.2%

Candy

4.9%

7.8%

Other Tobacco

1.1%

2.8%

Beer

4.3%

2.6%

General Merchandise

(3.7)%

(1.2)%

Cigarettes

(1.0)%

(2.6)%

Fluid Milk Products

(4.5)%

(23.1)%

Per Store/Per Month

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

NextTenMerchandiseCategories
2011vs.2010
Sales
Change

GP$
Change

Health and Beauty Care

5.6%

8.3%

Other Dairy

1.4%

6.9%

Alternative Snacks

5.5%

4.8%

Publications

2.0%

4.3%

Ice

(0.7)%

(2.2)%

Packaged Bread

(0.9)%

(4.0)%

Automotive Products

(4.0)%

(5.6)%

Perishable Grocery

(13.2)%

(7.3)%

Edible Grocery

(1.8)%

(7.4)%

Non-Edible Grocery

(16.8)%

(21.8)%

Per Store/Per Month

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

The Association for Convenience & Fuel Retailing


105

Oct11
Nov11
Dec11

120

Jun11
Jul11
Aug11
Sep11

Mar11
Apr11
May11

Dec10
Jan11
Feb11

Sep10
Oct10
Nov10

Jun10
Jul10
Aug10

Mar10
Apr10
May10

Dec09
Jan10
Feb10

Sep09
Oct09
Nov09

Jun09
Jul09
Aug09

Mar09
Apr09
May09

Jan09
Feb09

PackagedBeverageGrowth

Jan2009=100

140

135

130

125

Sales

115

110

GP$

100

95

90

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

PackagedBeveragesSubcategorySales
EnhancedWater
3.4%,0.3pts
OtherPackBev
3.9%,+0.1pts
IcedTeaRTD
5.9%,0.3pts

CSDs
38.7%,1.3pts

BottledWater
8.4%,0.4pts

Juice/Juice
Drinks
9.0%,0.1pts

Alternative
21.1%,+1.8pts

SportsDrinks
9.6%,+0.5pts
The Association for Convenience & Fuel Retailing

Source:NielsenSyndicated ConvenienceTracking TotalUS

PackagedBeveragesSyndicatedSales
2011vs.2010
Subcategory

Sales
(Millions)

Sales
Change

Units
Change

Carbonated Soft Drinks

$8,146.8

2.5%

1.5%

Alternative

$4,440.0

15.9%

15.3%

Sports Drinks

$2,023.4

11.1%

13.9%

Juice/Juice Drinks

$1,898.2

4.7%

4.8%

Bottled Water

$1,777.2

1.5%

0.4%

Iced Tea RTD

$1,239.5

0.3%

1.6%

Other Packaged Beverages

$815.4

10.0%

7.2%

Enhanced Water

$709.0

(2.7)%

(3.6)%

$21,049.5

5.9%

4.6%

Total

The Association for Convenience & Fuel Retailing

Source:NielsenSyndicated ConvenienceTracking TotalUS

PackagedBeveragesGrossProfit
2011vs.2010
Monthly
Average
GP$/Store

Change

GM %

Carbonated Soft Drinks

$2,999

4.7%

36.2%

Alternative

$1,634

18.4%

42.4%

Sports Drinks

$745

13.6%

39.7%

Juice/Juice Drinks

$699

7.0%

41.0%

Bottled Water

$654

3.7%

50.2%

Iced Tea RTD

$456

2.6%

43.7%

Other Packaged Beverages

$300

12.4%

34.8%

Enhanced Water

$261

(0.5)%

$7,748

8.2%

39.4%

Subcategory

Total
The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

130

120

The Association for Convenience & Fuel Retailing


Nov11
Dec11

Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug09
Sep09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
May11
Jun11
Jul11
Aug11
Sep11
Oct11

CigarettesGrowth

Jan2009=100

140

135

Sales

125

GP$

115

110

105

100

95

90

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

CigarettesSubcategorySales
Imports
>0.1%,flat

FourthTier
0.7%,flat

SubGen/Private
Label
4.2%,0.1pts

Premium
90.5%,+0.6pts

BrandedDiscount
4.6%,0.5pts

The Association for Convenience & Fuel Retailing

Source:SymphonyIRIAllScan ConvenienceService TotalUS&


NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

CigarettesSyndicatedSales
2011vs.2010
Subcategory

Sales
(Millions)

Sales
Change

Units
Change

Premiums

$48,617.4

1.8%

0.2%

Branded Discount

$2,471.2

(8.8)%

(9.9)%

Sub-Gen/Private Label

$2,256.3

(1.3)%

2.2%

Fourth Tier

$376.0

1.1%

(4.7)%

Imports

$21.5

(19.1)%

(9.7)%

$53,742.4

1.1%

(0.3)%

Total

The Association for Convenience & Fuel Retailing

Source:SymphonyIRIAllScan ConvenienceService TotalUS

CigarettesGrossProfit
2011vs.2010
Monthly
GP$/Store

Change

GM%

$6,852

(1.9)%

15.3%

Branded Discount

$348

(12.1)%

15.7%

Sub-Gen/Private Label

$318

(4.9)%

14.4%

Fourth Tier

$53

(2.6)%

13.8%

Imports

N/A

N/A

14.6%

$7,571

(2.6)%

14.6%

Subcategory
Premiums

Total

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

135

130

The Association for Convenience & Fuel Retailing


Nov11
Dec11

Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug09
Sep09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
May11
Jun11
Jul11
Aug11
Sep11
Oct11

OTPGrowth

Jan2009=100

140

Sales
GP$

125

120

115

110

105

100

95

90

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

OTPSubcategorySales
OtherTobacco
0.1%,flat
PipeCigTobacco
2.3%,0.1pts
Papers
3.7%,0.1pts

Smokeless
59.8%,+2.2pts

Cigars
34.1%,2.0pts

The Association for Convenience & Fuel Retailing

Source:NielsenSyndicated ConvenienceTracking TotalUS

OTPSyndicatedSales
2011vs.2010
Subcategory

Sales
(Millions)

Sales
Change

Units
Change

Smokeless

$3,993.6

7.6%

4.7%

Cigars

$2,272.3

(2.0)%

2.3%

Papers

$244.6

1.2%

(0.1)%

Pipe/Cigarette Tobacco

$151.8

(2.0)%

0.3%

Other Products & Pipes

$4.8

0.1%

(6.4)%

$6,667.1

3.6%

3.1%

Total

The Association for Convenience & Fuel Retailing

Source:NielsenSyndicated ConvenienceTracking TotalUS

OTPGrossProfit
2011vs.2010
Monthly
GP$/Store

Change

GM%

$1,104

6.7%

28.5%

Cigars

$628

(2.8)%

34.1%

Papers

$68

0.3%

53.1%

Pipe/Cigarette Tobacco

$42

(2.9)%

39.7%

Other Products & Pipes

$1

flat

35.8%

$1,843

2.8%

31.1%

Subcategory
Smokeless

Total
The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug09
Sep09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
May11
Jun11
Jul11
Aug11
Sep11
Oct11
Nov11
Dec11

BeerGrowth

Jan2009=100

140

135

130

125

120

115

110

Sales

105

100

GP$

95

90

The Association for Convenience & Fuel Retailing


Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

BeerSubcategorySales
Micro
2.1%,+0.3pts

NonAlcoholic
0.1%,flat

Premium
53.7%,0.8pts

MaltLiquor
2.6%,0.1pts

SuperPremium
3.7%,+0.3pts

FlavoredMalt
4.4%,+0.1pts
Imports
9.6%,+0.2pts
Popular
11.1%,flat
The Association for Convenience & Fuel Retailing

Budget
12.7%,flat

Source:NielsenSyndicated ConvenienceTracking TotalUS

BeerSyndicatedSales
2011vs.2010
Subcategory

Sales
(Millions)

Sales
Change

Units
Change

Premium

$8,283.8

(1.2)%

(2.9)%

Budget

$1,955.3

0.1%

(0.7)%

Popular

$1,716.5

0.6%

flat

Imports

$1,482.4

2.4%

1.8%

Flavored Malt

$674.6

1.4%

(0.5)%

Super Premium

$571.5

10.6%

12.2%

Malt Liquor

$402.9

(4.0)%

(6.3)%

Micro

$329.5

13.9%

16.1%

Non-Alcoholic Beer

$12.7

(11.2)%

(14.6)%

$15,429.2

0.2%

(1.4)%

Total

The Association for Convenience & Fuel Retailing

Source:NielsenSyndicated ConvenienceTracking TotalUS

BeerGrossProfit
2011vs.2010
Monthly
Average
GP$/Store

Change

GM %

$1,552

1.1%

20.1%

Budget

$367

2.5%

21.5%

Popular

$322

3.0%

19.0%

Imports

$278

4.8%

18.0%

Flavored Malt

$126

3.8%

23.2%

Super Premium

$107

13.2%

25.1%

Malt Liquor

$76

(1.8)%

26.4%

Micro

$62

16.6%

27.1%

Non-Alcoholic Beer

$2

(9.1)%

28.7%

$2,892

2.6%

18.7%

Subcategory
Premium

Total

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

120

110

The Association for Convenience & Fuel Retailing


Nov11
Dec11

Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug09
Sep09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
May11
Jun11
Jul11
Aug11
Sep11
Oct11

SaltySnacksGrowth

Jan2009=100

140

135

130

125

GP$

115

Sales

105

100

95

90

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

SaltySnacksSubcategorySales
ReadyPopcorn
3.5%,0.1pts
Pretzels
4.2%,+0.1pts

PotatoChips
28.0%,+0.4pts

Mixed
5.5%,+0.1pts

Crackers
5.8%,0.1pts

TortillaCorn
Chips
15.8%,0.4pts

PuffedCheese
8.4%,0.4pts

Nuts/Seeds
13.3%,+0.4pts
The Association for Convenience & Fuel Retailing

OtherSalty
Snacks
15.5%,+0.1pts
Source:NielsenSyndicated ConvenienceTracking TotalUS

SaltySnacksSyndicatedSales
2011vs.2010
Subcategory

Sales
(Millions)

Sales
Change

Units
Change

Potato Chips

$1,223.7

8.4%

4.3%

Tortilla Corn Chips

$689.6

4.3%

(1.5)%

Other Salty Snacks

$676.9

7.8%

3.0%

Nuts/Seeds

$579.9

10.0%

5.0%

Puffed Cheese

$364.6

2.3%

(4.8)%

Crackers

$252.7

4.7%

(4.7)%

Mixed

$239.6

9.8%

6.2%

Pretzels

$183.5

8.8%

2.3%

Packaged Popcorn

$150.5

5.4%

(1.0)%

$4,361.0

7.1%

1.5%

Total

The Association for Convenience & Fuel Retailing

Source:NielsenSyndicated ConvenienceTracking TotalUS

SaltySnacksGrossProfit
2011vs.2010
Subcategory

Monthly
Average
GP$/Store

Change

GM %

Potato Chips

$609

10.7%

39.7%

Tortilla Corn Chips

$343

6.4%

35.9%

Other Salty Snacks

$337

10.0%

Nuts/Seeds

$289

12.3%

40.0%

Puffed Cheese

$181

4.4%

Crackers

$126

6.8%

41.9%

Mixed

$119

12.0%

Pretzels

$91

11.0%

35.7%

Packaged Popcorn

$75

7.6%

38.0%

$2,170

9.3%

37.4%

Total

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

125

115

The Association for Convenience & Fuel Retailing


Nov11
Dec11

Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug09
Sep09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
May11
Jun11
Jul11
Aug11
Sep11
Oct11

CandyGrowth

Jan2009=100

140

135

130

GP$

120

Sales

110

105

100

95

90

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

CandySubcategorySales
Rolls,Mints,Drops
6.9%,flat

Novelties,
Seasonal
7.5%,+0.3pts

ChocolateBars
35.6%,+1.0pts

NonChocolate
Bars
8.4%,+0.2pts
BagRepackPeg
17.9%,+0.6pts

The Association for Convenience & Fuel Retailing

Gum
23.7%,2.1pts

Source:NielsenSyndicated ConvenienceTracking TotalUS

CandySyndicatedSales
2011vs.2010
Subcategory

Sales
(Millions)

Sales
Change

Units
Change

Chocolate Bars

$1,788.7

8.8%

1.5%

Gum

$1,191.2

(2.9)%

(5.1)%

Bagged, Repacked Peg Candy

$902.6

9.8%

0.6%

Non-Chocolate Bars

$421.4

8.7%

(0.8)%

Novelties, Seasonal

$376.1

10.1%

2.2%

Rolls, Mints, Drops

$348.8

5.6%

(1.0)%

$5,028.8

5.8%

(0.5)%

Total
The Association for Convenience & Fuel Retailing

Source:NielsenSyndicated ConvenienceTracking TotalUS

CandyGrossProfit
2011vs.2010
Monthly
Average
GP$/Store

Change

GM %

Chocolate Bars

$722

10.8%

50.4%

Gum

$481

(1.1)%

53.9%

Bagged, Repacked Peg Candy

$365

11.8%

49.9%

Non-Chocolate Bars

$170

10.7%

43.7%

Novelties Seasonal

$152

12.2%

54.9%

Candy Rolls, Mints, Drops

$141

7.5%

54.9%

$2,031

7.8%

49.6%

Subcategory

Total

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

FoodserviceSalesGrowth
Jan2009=100
160

FrozenDispensed

150

ColdDispensed
140

130

TotalFoodservice

120

110

100

Commissary/PackSandwich

Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug09
Sep09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
May11
Jun11
Jul11
Aug11
Sep11
Oct11
Nov11
Dec11

90

HotDispensed
PreparedFood

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

FoodserviceGP$Growth
Jan2009=100
160

150

ColdDispensed
140

FrozenDispensed
130

120

110

TotalFoodservice
Commissary/PackSandwich

100

PreparedFood

HotDispensed

Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug09
Sep09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
May11
Jun11
Jul11
Aug11
Sep11
Oct11
Nov11
Dec11

90

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

Foodservice
2011
Per Store/Per Month

Sales $

Margin $

GM%

All Prepared Food

$20,257

$11,008

54.3%

Hot Dispensed Beverage

$5,824

$3,601

61.8%

Cold Dispensed Beverage

$3,975

$2,099

52.8%

Packaged Sandwiches

$1,396

$514

36.9%

$796

$439

55.2%

Frozen Dispensed Beverage


The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

FoodserviceSalesandMarginChange
2011vs.2010
Sales %
Change

GP %
Change

Cold Dispensed Beverage

12.3%

14.9%

All Prepared Food

13.0%

13.8%

Packaged Sandwiches

(9.5)%

(3.0)%

Hot Dispensed Beverage

(3.5)%

(7.3)%

Frozen Dispensed Beverage

(3.3)%

(7.4)%

Per Store/Per Month

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

CategorySales
ByQuartile(StoreOperatingProfit)
Top
Quartile

2nd
Quartile

3rd
Quartile

Bottom
Quartile

Cigarettes

$74,535

$33,533

$41,770

$28,608

Packaged Beverages

$25,738

$16,230

$15,361

$11,781

Beer

$16,665

$13,360

$14,671

$10,518

Other Tobacco Products

$6,902

$5,224

$6,610

$3,697

Candy

$4,591

$3,775

$3,797

$2,976

Salty Snacks

$6,769

$4,182

$2,792

$2,606

Prepared Food

$28,293

$8,214

$9,328

$10,055

Hot Dispensed Beverages

$9,327

$2,438

$2,665

$2,063

Cold Dispensed Beverages

$4,741

$3,883

$2,836

$1,637

2011

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

CategorySales
ByQuartile(StoreOperatingProfit)
Top
Quartile

Bottom
Quartile

Difference

Cigarettes

$74,535

$28,608

2.5X

Packaged Beverages

$25,738

$11,781

2X

Beer

$16,665

$10,518

1.5X

Other Tobacco Products

$6,902

$3,697

2X

Candy

$4,591

$2,976

1.5X

Salty Snacks

$6,769

$2,606

2.5X

Prepared Food

$28,293

$10,055

3X

Hot Dispensed Beverages

$9,327

$2,063

4.5X

Cold Dispensed Beverages

$4,741

$1,637

3X

2011

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

GrossProfit
ByQuartile(StoreOperatingProfit)
Top
Quartile

2nd
Quartile

3rd
Quartile

Bottom
Quartile

Cigarettes

$9,909

$5,910

$6,140

$4,844

Packaged Beverages

$10,026

$6,566

$5,704

$4,437

Beer

$3,107

$2,572

$2,428

$2,109

Other Tobacco Products

$2,024

$1,822

$1,891

$1,105

Candy

$2,179

$1,981

$1,789

$1,488

Salty Snacks

$2,537

$1,551

$994

$878

Prepared Food

$15,630

$4,094

$4,971

$4,999

Hot Dispensed Beverages

$6,040

$1,208

$1,121

$876

Cold Dispensed Beverages

$2,553

$1,952

$1,256

$660

2011

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

GrossProfit
ByQuartile(StoreOperatingProfit)
Top
Quartile

Bottom
Quartile

Difference

Cigarettes

$9,909

$4,844

2X

Packaged Beverages

$10,026

$4,437

2X

Beer

$3,107

$2,109

1.5X

Other Tobacco Products

$2,024

$1,105

2X

Candy

$2,179

$1,488

1.5X

Salty Snacks

$2,537

$878

3X

Prepared Food

$15,630

$4,999

3X

Hot Dispensed Beverages

$6,040

$876

7X

Cold Dispensed Beverages

$2,553

$660

4X

2011

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

OtherIncome
Per Store/Per Month

2010

2011

Car Wash

$2,275

$3,989

75.4%

Lottery/Lotto: Commissions

$1,348

$1,540

14.3%

ATM Revenue

$788

$852

8.2%

Motor Fuel Image Allowance

$837

$519

(38.0)%

Check Cashing

$359

$344

(4.2)%

Other Prepaid Cards

$134

$280

108.8%

Shower/Laundry

$231

$240

4.2%

Other Automotive Services

$143

$194

36.1%

Prepaid Telecommunications

$222

$180

(19.1)%

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

NonFuelGP$
Per Store/Per Month

2010

2011

% Chg

PreparedFood

$17,924

$20,257

13.0%

PackagedBeverages

$7,158

$7,748

8.2%

Cigarettes

$7,774

$7,571

2.6%

HotDispensedBeverage

$6,035

$5,824

3.5%

CarWash

$2,275

$3,989

75.4%

ColdDispensedBeverage

$3,539

$3,975

12.3%

Beer

$2,820

$2,892

2.6%

SaltySnacks

$1,986

$2,170

9.3%

Candy

$1,885

$2,031

7.8%

OtherTobacco

$1,794

$1,843

2.8%

Lottery

$1,348

$1,540

14.3%

PackagedSandwiches

$1,542

$1,396

9.5%

PackagedSweetSnacks

$900

$1,043

15.9%

PackagedIceCream/Novelties

$914

$989

8.2%

ATM

$788

$852

8.2%

HealthandBeautyCare

$736

$796

8.3%

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

InsideWrapUp
Tobaccois42%ofsalesand22%ofGP$
Beergrowthhasslowed,butstillup
PackagedBeveragesbackontop
CSDcontinuestosoften
Energy&Sportsgrowing

Candygrowthsteady,strongGM%contributor
Saltysnacksgrowthdrivenbypotatochips
Groceryisbecominglessimportanttothechannel
Foodservicegrew;drivenbypreparedfoodandfountain
TopQuartile:2xeveryoneelseinmostcategories,but7xinhot
dispensedbeveragesalesandnearly4xincold
Trendsinfuel,tobaccoandothercategoriesmeanweneedto
thinkofotherincome

The Association for Convenience & Fuel Retailing

Source:NACSStateoftheIndustrySurveyof2011Data&CSX,LLC.

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