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ADVANCED ENGLISH COMMUNICATION SKILLS LABORATORY
Syllabus for B. Tech. & B. Pharm. III Year ECE, CSE, IT, ME, CE & B. Pharm.
The following course contents are prescribed for the Advanced Communication Skills Laboratory: Experiment 1: Functional
English – starting a conversation – responding appropriately and relevantly – using the right body language – role play in different situations
Vocabulary Building – synonyms and antonyms,
word roots, one-word substitutes, prefixes and suffixes, study of word origin, idioms and phrases.
Experiment 3: Group Discussion – dynamics of group discussion,
intervention, summarizing, modulation of voice, body language, relevance, fluency and coherence.
Experiment 4: Interview
Skills – concept and process, preinterview planning, opening strategies, answering strategies, interview through tele and videoconferencing.
Writing – structure and presentation, planning, defining and career objective, projecting ones strengths and skill-sets, summary, formats and styles, letter-writing.
Comprehension – reading for facts, guessing meanings from context, scanning, skimming, inferring meaning, and critical reading.
Technical Report Writing – types of formats and
styles, subject matter – organization, clarity, coherence and style, planning, data collection, tools, analysis.
6. as a communicative resource. not in a too tense manner. Role of Body Language Up to 93 % of communication is non-verbal. 5. 99319222.doc 2 . facial expressions and more. Have eye contact. 4. which includes tone of voice. Try to relax. They might move up and forward a bit. If you want to show that you’re confident in yourself and relaxed lean back a bit. The pressure of body language can especially be felt in emotional situations. Legs and feet pointed in a particular direction the direction where more interest is felt Crossed arms indicates submissiveness Few tips to improve on your body language 1. sit up straight – in a relaxed way. keeping too much eye-contact might creep people out. to communicate effectively and be literate in the broadest sense. Don’t slouch.e. to be more alert and responsive to changes in technology. Sitting with a leg over the arm of the chair suggests indifference. Don’t cross your arms or legs – as it might make you seem defensive or guarded. Hands on hips indicates impatience. i. lean towards the person talking. But don’t overdo it and peck like Woody Woodpecker. 2. Body language usually prevails over words. Giving no eye-contact might make you seem insecure. Examples • • • • • • • Hands on knees indicates readiness. eye movement. 3. Don’t be afraid to take up some space – Taking up space by for example sitting or standing with your legs apart a bit signals self-confidence and that you are comfortable. 7. Locked hands behind head states confidence. Try to loosen up by shaking the shoulders a bit and move them back slightly. hand gestures. But don’t lean in too much or you might seem needy and desperate for some approval or lean back too much or you might seem arrogant and distant. Relax your shoulders – When you feel tense it’s easily seen in your shoulders. posture.Experiment 1 Functional English Functional English Grammar provides functional description of English grammar. Nod when they are talking – nod once in a while to signal that you are listening. but not too much – If you want to show that you are interested in what someone is saying. Lock your hands behind your back indicates self-control. keep your arms and legs open. but don’t stare – If you are addressing a gathering give them all some eye contact to create a better connection. Lean. Functional skills help young people to take a more active and responsible role in their communities.
Sir.8. Smile and laugh – lighten up. By the way. You’ll seem nervous and fidgeting can be distracting. 10. ____________. 11. Slow down a bit – Walking slower not only makes you seem calmer and confident. keep a positive. turn it a bit more slowly instead. Keep your head up straight and your eyes towards the horizon. __________ you give me a copy each of all three levels? Oh! I’m afraid we don’t have a copy of the Advanced level right now. _______ many copies each did you say Sir? Only one each. 3 . Let people have their personal space. Don’t fidget – try to avoid shaking your leg or tapping your fingers against the table rapidly. If someone addresses you. Use your hands to describe something or to add weight to a point you are trying to make. Sir. it will also make you feel less stressed. Use your hands more confidently – instead of fidgeting with your hands and scratching your face use them to communicate what you are trying to say. I’ ll take a ___________also. Here they are. it might make you seem insecure and a bit lost. How you feel will come through in your body language and can make a major difference. 14. __________ can I get Book 3? It may take a week’s time. Don’t stand too close –don’t move too close to people while you talk. Give me Books 1 and 2 at least. Don’t touch your face – it might make you seem nervous and can be distracting for the listeners or the people in the conversation. Sir? They are in great demand. Would you like to see the Vocabulary Series. Exercises Fill in the blanks in the following conversation with suitable words/phrases from the box given below a) At the Bookshop Customer Shop Assistant Customer Shop Assistant Customer Shop Assistant Customer Shop Assistant Customer Shop Assistant Customer Shop Assistant 99319222. open and relaxed attitude. don’t invade it. But don’t be the first to laugh at your own jokes. Try to relax. 13. Can I ___________ at them? Sure. 9. 12. Keep your head up – Don’t keep your eyes on the ground. of late. it makes you seem nervous and needy. don’t take yourself too seriously. slow down and focus your movements. Well. smile and laugh when someone says something funny.doc : : : : : : : : : : : : Do you have the Raymond Murphy Series of English Grammar books? Yes. 15. are you giving me a discount? _________ discount except on bulk orders. People will be a lot more inclined to listen to you if you seem to be a positive person. don’t snap you’re neck in their direction. Keep a good attitude – last but not least. Relax a bit. Please pack them.
Are there any good restaurants on the way? Yes. Please come back after a week for the Advanced Grammar book. May I help you. How long are you going to stay here? For three days. then go to Public Gardens. I’ll keep a copy for you Set of these. could.__________. What about the fare? Rs. You could start at 8 o’ clock tomorrow after breakfast. please. He’ll also take you to the shopping centres in the city. Certainly. Thank you. Sir. you cold see Ramoji Film City. Mount Opera. Sure… _________________ _____________ . No. and the next day for the nearby places on the outskirts of the city. One day will be enough for local sightseeing. Charminar. You could first visit Balaji Temple. Golconda Fort. b) At the Tourist Enquiry Travel Agent Tourist Travel Agent Tourist Travel Agent Tourist Travel Agent Tourist Travel Agent : : : : : : : : : Good evening!____________________ .for two days. __________ What can I do for you? ________________________ suggest the important places for sightseeing here. That’s a good idea. and the best mode of transport? _______________ . I am. next day. You’re most welcome. to Lumbini Park. we do. at. Just fill up these details. I __________ you book a taxi for two full days. Sir. have a look. and pay the advance. How. Sir. Salarjung Museum. Sir? Good evening! Are you the travel agent here? Yes. But we want to finish all the sightseeing in two days. there are.doc 4 . You could do your shopping too! Thank you very much. Ocean Park and finally. And the__________ ? Next day. Our driver will take you to the best ones. suggest. That’s fine.Customer Shop Assistant Customer Shop Assistant : : : : Where do I make the__________ ? Over there _______ the cash counter. I will. 1000/. When. Sir. Could you please. Tourist Travel Agent Tourist Travel Agent Tourist Travel Agent Tourist Travel Agent Tourist Travel Agent : : : : : : : : : : My pleasure. NTR Garden. Please book the taxi for tomorrow and the day after. and Shilparamam. Thank you!. c) At the Bank 99319222. payment.
: You’re most____________. : But Sir. Rao Bank employee Mr. : Here is the form. : Oh! Hello Murthy. ought to. introduce. This is Mr. Thank you. Kindly affix two photographs and enclose a photocopy of your ration care. Here is the form. Rao. Sure. Formality. I have filled it up. : Is there anything else that I __________ know? : Not really. I would like to open an account in your bank. Rao Bank employee Mr. except that you should maintain a minimum balance of one thousand rupees and also operate the account regularly.doc 5 . please be seated. : Yes. I am aware of the rule. Rao Bank employee Mr. ____________ very much. : Okay.Mr. 99319222. Excuse me. : ___________. Rao Bank employee : ___________. Rao Bank employee Mr. would you like to open a savings account or a current account? : A savings account. Sir. we need someone who has an account in this bank to __________ you to us. three. Rao Bank employee Mr. welcome. Mr. : Please pay one thousand rupee at counter number_________ . : Certainly. please. Murthy – my neighbour who is willing to fulfil the________________. Good to see you…. when will I get my pass book and cheque book? : You may collect them tomorrow. Rao Bank employee Mr.