TeleMatrix SIP Phone Administration Guide

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About this document This How-To-Guide is intended for Customer Service and Technical Installation Personnel involved in the installation and maintenance of TeleMatrix SIP Endpoints.

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Table of Contents Overview .............................................................................................................................................5 Software & Hardware Setup .......................................................................................................5 Device Limitations ..........................................................................................................................5 Mitel 3300ICP Setup Notes..........................................................................................................6
Network Requirements ..................................................................................................................6 Assumptions for the 3300 ICP programming ..............................................................................6 Licensing and Option Selection - SIP Licensing.........................................................................7 Multiline IP Set Configuration .......................................................................................................8 Class of Service Assignment ........................................................................................................9 SIP Device Capabilities Assignment ..........................................................................................11 Station Service Assignment ........................................................................................................12 Multiline Set Key Assignment .....................................................................................................13

Telematrix SIP Phone Setup Notes .......................................................................................14
Telematrix QuickStart…………………………………………………………...………...……………15 Manual Programming.………………………………………………………………………………..…17 Manually Configuring VLANs………………………………….………………………………………20 Using the Mass Configuration Tool…………………………………………………...……………..22 Loading Configuration Files.……………………………………………………………...…………..23 TMX IP Phone Installation and Configuration Overview………………………………...……….28 Using the Mass Configuration Tool………………………………………………………………….33 Loading Configuration Files…………………………………………………………………………..35 Updating Firmware and Configurations via TFTP…………………………………………………37 Reference – TFTPD32 and Firmware Upgrade QuickStart for 3300IP and 9600IP…………..48 Reference - Single Page SIP QuickStart for 3300IP and 9600IP……….………………………..52 Reference – Quick Keys (* * Commands to gain network information from phones) ....…..53 Reference – Power Over Ethernet (802.3af Classification of TeleMatrix Models) ……..…...54 Reference – 9600/9602IPDECT Handset/Base Registration and De-Registration ……..…...55

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Overview
The first section of this document provides a reference for configuring the Mitel 3300 ICP to host the Telematrix single line corded 3300IP and/or cordless 9600IP-DECT SIP phone endpoints. The different devices can be configured in various configurations depending on your VoIP solution. This document covers a basic setup with required option setup.

Software & Hardware Setup
These are the product software/firmware versions known to interoperate on the 3300 ICP.

Manufacturer Mitel TeleMatrix TeleMatrix

Variant 3300 ICP – MXe platform 9600IP Single Line DECT/Cordless SIP Phone 3300IP Single Line Corded SIP Phone

Software Version 8.0.11.22
V1.7.253.254 Feb 25 2009

V1.7.249.248 Feb 12 2009

Device Limitations
This is a list of problems or not supported features when the Telematrix 3300IP phone is connected to the Mitel 3300.

Feature Call Transfer Busy SIgnal

Problem Description Unable to transfer calls using device based setup (Supervised or Unsupervised) 9600IP non-Display phone – Busy Signal is delayed for approximately 10 seconds.

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the Ethernet bandwidth consumption will be approx 1. sipsupport@telematrix. Almost all Enterprise LAN networks can support this level of traffic without any special engineering. jitter < 30ms. Network Requirements • There must be adequate bandwidth to support the voice over IP.711 and 0.net Page 6 www. for 20 simultaneous SIP sessions.net .telematrix. The following steps show how to program a 3300 ICP to connect with the Telematrix SIP phone.6Mb/s. Please refer to the 3300 Engineering guidelines for further information. the Ethernet bandwidth is approx 85 Kb/s per G.Mitel 3300ICP Setup Notes System based configuration is recommended since Telematrix SIP phones can’t support device based call transfer (supervised or unsupervised). the network connectivity must support a voice-quality grade of service (packet loss <1%. As an example.711 voice session and 29 Kb/s per G. As a guide. For high quality voice. • Assumptions for the 3300 ICP programming • The SIP signaling connection uses UDP on Port 5060.7 Mb/s for G. one-way delay < 80ms).729 voice session (assumes 20ms packetization).

This can be verified within the License and Option Selection form.Licensing and Option Selection .SIP Licensing Ensure that the 3300 ICP is equipped with enough SIP Device licences for the connection of SIP end points. Figure 1 – License and Option Selection sipsupport@telematrix.net Page 7 www.telematrix.net .

The Number and Login PIN must match the information in Telematrix 9600IP phone configuration.net .net Page 8 www. Figure 2 – Multiline IP Set Configuration sipsupport@telematrix. All other field names should be programmed according to the site requirements or left at default. The Login PIN is the SIP authentication password and the username is the DN. a SIP device can be programmed either in the User Configuration form or the Multiline IP Set Configuration form and are programmed as a “Generic SIP Phone”. Enterprise Manager can also be used to provision where this application is installed.Multiline IP Set Configuration On the Mitel 3300 ICP.telematrix.

net . Classes of Service. Figure 3 – Class of Service Assignment sipsupport@telematrix. are referenced by the Station Service Assignment form for the SIP devices. identified by Class of Service numbers.Class of Service Assignment The Class of Service Options Assignment form is used to create or edit a Class of Service and specify its options.net Page 9 www.telematrix.

telematrix.net .net Page 10 www.Figure 4 – Class of Service Assignment (Cont) sipsupport@telematrix.

SIP Device Capabilities Assignment This form provides configuration options that can be applied to various types of SIP devices. Figure 5 – SIP Device Capabilities Assignment Features work with Device Based or System Based. sipsupport@telematrix.telematrix. Ensure that Replace System based with Device based In-Call Feature is set to ‘No’. The association between the SIP device and the form is similar to how the Class of Service options work. but we recommend System Based to allow for use of Feature Access Codes and greater flexibility. In the Device Capabilities form.net Page 11 www. though a form may be assigned to several devices. The Telematrix 3300IP can only be associated with a single SIP Device Capabilities Assignment form. program a SIP Device Capabilities Number for the Telematrix 9600IP. one SIP Device Capabilities Assignment form can be assigned to all of one type of SIP device.net . The SIP Device Capabilities number provides a SIP profile that can be applied to particular SIP devices to allow for alternate capabilities as recommended through the Mitel interop process. for example.

Station Service Assignment Use the Station Service Assignment form to assign the previously configured Class of Service and SIP Device Capability number to each of the Telematrix 9600IP phone in the 3300.net Page 12 www. Figure 6 – Station Service Assignment sipsupport@telematrix.net .telematrix. Night 1 & Night 2. This form utilizes Range programming. Enter the previously configured SIP Device Capability number and Class of Service for Day. Select the Telematrix 9600IP phone number then select Change.

Figure 7 – Multiline Set Key Assignment Form sipsupport@telematrix. Each key assignment of the Telematrix 9600IP phone should be defined as multicall type and should specify that a call to the key’s directory number will ring the set.net . ring type.telematrix.net Page 13 www. The Telematrix 9600IP will support up to 2 additional key line appearances.Multiline Set Key Assignment You use the Multiline Set Key Assignment form to assign the line type. and directory number to each line select key of the Telematrix 9600IP phone.

the extension is 29015 and the ICPs IP address is 192. Password: This is the password as programmed into the 3300 ICP for the device. In this example. The best process is to configure a single phone to register and have the features desired working successfully. Telematrix has developed a Mass Configuration Utility that will allow installers to take a template and substitute values for as many phones/config files as necessary. Check on Enable Register. you can see the Register Status Server Address: Enter the address of the 3300 ICP followed by the port as configured on the 3300 ICP (default is 5060).net . • • • • • sipsupport@telematrix. and then save that phone’s configuration file as a “template” to be used for creating more configuration files. Access SIP Configuration Settings by browsing to VOIP -> SIP Config: SIP Configuration entry of account settings and server settings • Account Name: This should be the number as programmed in the 3300 ICP followed by the IP address of the 3300 ICP. Start the process by plugging the 9600IP into a POE switch and obtaining the phone’s IP address using the key sequence * * 4(I) 7(P) # …you will hear an audible readout of the IP address. Display Name: This is the name that will show on a Caller ID.101.11.net Page 14 www.168.telematrix.Telematrix SIP Phone Setup Notes Login into either type of set using a browser to enter the web administration user interface (UI). Phone Number: This is the number that will show on a Caller ID.

Enable/Disable Device Based call features by going Advance > Call Service or SIPConfiguration > Advanced Set If all settings are correct you will see register status Registered and you can begin to make calls.telematrix.net .net Page 15 www. Call Service Settings sipsupport@telematrix.

TeleMatrix SIP Quickstart The TeleMatrix 3300IP and 9600IP are a SIP-only phoneset.10. Avaya S8300 IP Server and lab tested for compatibility with the Mitel 3300ICP Version Release 9. you will be presented with a login screen Login = admin Pass = admin This is the Default Current Status Page The scope of this document is to provide the basic screenshots necessary to quickly configure the guest phone for basic registration and show the user where to program voicemail retrieval keys and speed dials. sipsupport@telematrix. as it comes out of the box has a default IP address of 192. (Network -> LAN Config).net Page 16 www. The Phone. phone number and display name. enable register and enable message waiting indication are all programmed here. Our example 9600IP phone is programmed as extension 1234 The VoIP -> SIP Configuration Screen Server address of the IP/PBX.41.0.0. and is self-tested by Telematrix to be compatible with Asterisk IP/PBX.net . extension number/account name.telematrix.168.1. Connecting to the LAN port of the phone and pointing your browser to that address.

net Page 17 www.net . program ring-down to a specific number with the “hotline” field. Advance -> Call Service Setting menu Speed dial and Touchlite Message Retrieval keys are programmed in Advance -> Memory Key sipsupport@telematrix.telematrix.The Network WAN/LAN ports may be configured for DHCP or Static Network -> WAN Config: If used as a lobby phone.

it is programmed to dial number (7001) on the IP/PBX for retrieving voicemail messages.xx” When you enter 1. When you hit another digit. dial tone stops again.telematrix.MWI Number is the field for programming the Red Message Waiting Touchlite.net . Setting Dial Plans and Delivering Dial Tone after ‘9’ Browse to Advanced => Digital Map. dial tone stops. you get dial tone again. sipsupport@telematrix. Or if the entry is “12.18xxxxxxxxx will produce a dial tone after the 9.net Page 18 www. If you enter a comma into a dial plan entry (example below). secondary dial tone will be supplied at that point. When you enter the 2. In this example. For example: 9. The dial tone will quit when the 1 is pressed. Dial plan rules are created under the Digital Rule Table.

see QoS Config screenshot (Do not enable VLAN at this time) diffserv.txt = 1234.ON/Checked 4.Bridge Enable .you will find Bridge Enable checked. (data untaged .this defines workstation traffic) 3.119 / subnet mask 255.3300ip.Setup VLAN under . Only Bridge Enable should be on. uncheck DHCP Server and uncheck NAT.Setting VLANs Manually via the Web UI 1. DHCP Server on and NAT ON.Set/Check VLAN Enable . etc 2.0 PC should be at 10.199 / subnet mask 255.txt.make sure Data Untaged is set in differentiation field 8.1. Log back into phone 6. You can load them onto the additional phones by saving them as extx. Save config. 9.telematrix. VoIP -> SIP Config .192.255. LAN Config . Set your connected PC to an address and subnet mask that will allow the pc to connect to the phone's new WAN IP address (example: phone at 10.204.Configure phone number.net . If you are installing multiple phones.3300ip. 77701.255. reboot…the phone should now navigate the VLAN and receive a WAN IP address from the correct DHCP server.txt.204.3300ip. Advance -> QoS . 7. or whatever extension numbering scheme you are creating) Quality of Service and VLAN Tagging are found under Advance -> QOS Below is a valid example of setting a Voice VLAN of 302 and a data VLAN of 301 sipsupport@telematrix.txt and loading them on individual phones via Config Manage (extx. you will want to create multiple configuration files based upon the template you just created and saved. Advance -> QoS .3300ip.0 or similar) 5.net Page 19 www. VLAN ID. server IP address. LAN Config .192.1.

1 is possible under Network -> LAN Config – In order to enable VLAN.168.net Page 20 www.10.telematrix.net .Changing the default LAN IP Address of 192. you must enable Bridge and disable NAT and DHCP Service as below: This setting won’t take effect unless you save the config and reboot the device sipsupport@telematrix.

The left (store) key is used to store speed dials as well as enter the internal menu to check status and program the phone. Vol up key navigates up Vol Down key navigates down Right/Flash key is Enter Left/Store key is Escape (back out of that menu option) Redial Key is for changing values The * (asterisk) is used as a .Submerged Keys and programming the Phone from the LCD There are 2 submerged keys (above the 10 speed dial keys/underneath the faceplate). 1. Press the store key…press a speed dial key…then press the digits you want stored there. simply wait a few seconds before cycling power to the phone.Manual Programming . At that time. Navigate to Config -> Network -> WAN -> Status using the keys and process outlined above.(dot) for IP address entry (eg: press 72* to get 72. Internal Menu: To enter the phone’s internal menu. 3300ICP Notes If there are no telephone directory assignments for the extension. hold down the left (store) key for three seconds. 2. The phone will enter into “post” mode. cycle power (remove and replace WAN power cable) to restart the phone with factory default settings.0 in SDP Messages” to YES sipsupport@telematrix. Reset to Factory Default To reset the phone to the factory default settings. you will be prompted to enter the password (default password = 123) then press the other key (right key = flash) to enter the LCD navigation menu. press “#” during the startup procedure (On display phones. On non-display phones. at power up you can see a black progress bar. If you do not hear Music On Hold (on a 3300ICP) you may need to change a setting in the SIP Devices Capability Assignment – Select “Prevent the Use of IP Address 0. then input * # 1 6 8 on display phones you will see “clearing conf” on the screen. Finally. In non-display phones.net .net Page 21 www. when entering IP address) To determine the IP address assigned to the phone.0. Now you have reset to the default settings. next you see “conf reset”.0. Speed Dial: To program a speed dial. then extension displays twice when you call it. simply wait 3 seconds before releasing the # key).telematrix.

The Phone’s factory defaults set the WAN interface to DHCP and the LAN interface to Bridge Mode with NAT and DHCP Service ON. To reset the phone to the factory default settings. Browse and login to the phone via web UI.) The VLAN cannot be set unless the phone’s LAN interface is in Bridge Mode. Finally.168.1 Lan NetMask :255.net .Configuring VLANs Because there is no LCD display. as there is no display to show status. the phone must be connected to a port where the VLAN is supported or it will not come up and connect to the server. cycle power (remove and replace WAN power cable) to restart the phone with factory default settings. Configuring the Phone via web interface with a Prepared Configuration File Connect the phone to a port where it will have a DHCP server available.255.) The phone will enter into “post” mode. The phone should have a DHCP address. Hit the update button. Find the IP address of the phone.0 Bridge Mode :1 <---<DHCP CONFIG MODULE> Enable DHCP Server :0 <---- sipsupport@telematrix. <LAN CONFIG MODULE> Lan Ip :192.net Page 22 www. and the phone has the capability to act as a switch. The UI will no longer be active.10. there are some quirks to the 9600ip interface that make it difficult to set the QOS parameters (VLAN ID. To find IP address on the Phone Press * * 4 7 to hear audio readout of IP address. these (<----) are the settings addressed below in the directions for configuration through the UI.telematrix. Now you have reset to the default settings. The phone will reset and come up under the new configuration. On phones without a display. wait 5 seconds before pulling power. (These last two should be OFF when Bridge Mode is ON. then input * # 1 6 8 On a phone with LCD you will see “clearing conf” on the screen. Connect your PC to a port that is on the same network (LAN or VLAN) as the phone. The procedures below should always allow you configure the phone correctly. Go to Config Manage. next you see “conf reset”.255.) Assumptions: Phone should be in WAN DHCP mode on VLAN 30 with priority 6. Resetting the Phone to Factory Defaults If many changes have been made and you need to reset the device. Since the new configuration may have a VLAN ID enabled. as the phone resets. Select the prepared Configuration File on your PC. follow this procedure. press “#” during the power-up procedure (Wait 3 seconds. receiving IP addresses on the WAN port and serving IP addresses on the LAN port. Hit the Browse button under Update Configuration. In the configuration file.

CHECK Diffserv enable. Enter the Phone Number. Set Voice/Data VLAN Differentiated to Data Untagged. Reconnect the phone to a port where the voice VLAN is supported if necessary. Go to VOIP/Sip Config. Go to Advance/QOS. Enter the Server address. Leave SIP1 selected.net Page 23 www. (or other as needed) Hit Apply. sipsupport@telematrix. Hit Apply. Set Voice 802.telematrix.Enable DNS Relay :1 DHCP Update Flag :0 TFTP Server :0. UNCHECK VLAN ID Check Enable. The Phone should now come up on the chosen VLAN. UNCHECK DHCP Service and NAT.0.0. Hit Apply. Check Enable Message Waiting. UI should still be active.net . CHECK VLAN Enable. (or other as needed) Set Voice VLAN ID to 30.1P Value :0 Diff Data Voice :0 <---<---<---<---<---<---<---- Configuring the Phone Through the Web User Interface Get IP address from phone panel or use the key strokes * * 4 7 # for audio readout. Browse and login to the phone’s web UI.1p Priority to 6.0 <NAT CONFIG MODULE> Enable Nat :0 <---Enable Ftp ALG :1 Enable H323 ALG :0 Enable PPTP ALG :1 Enable IPSec ALG :1 <QOS CONFIG MODULE> Enable VLAN :1 Enable diffServ :1 DiffServ Value :46 VLAN ID :30 802.1P Value :6 VLAN Recv Check :0 Data VLAN ID :254 Data 802. Power cycle phone if it is already connected to this LAN. UI will still be DEAD. Go to LAN Config. UI should remain active. Check Enable Register. Register Status should be "Trying". Set diffserv value to 0x2e (46 decimal).

Configure phone number.txt.Bridge Enable . 9.3300ip.204. you will want to create multiple configuration files based upon the template you just created and saved.0 or similar) 5. etc 2.net .204.192.txt and loading them on individual phones via Config Manage (extx. Log back into phone 6. LAN Config . (data untaged . LAN Config . 77701.ON/Checked 4.0 PC should be at 10.you will find Bridge Enable checked. server IP address.Setup VLAN under . You can load them onto the additional phones by saving them as extx. Advance -> QoS .this defines workstation traffic) 3.telematrix.192. VoIP -> SIP Config .3300ip. If you are installing multiple phones.255.see QoS Config screenshot (Do not enable VLAN at this time) diffserv.net Page 24 www.3300ip.Set/Check VLAN Enable .txt = 1234. Set your connected PC to an address and subnet mask that will allow the pc to connect to the phone's new WAN IP address (example: phone at 10. DHCP Server on and NAT ON. or whatever extension numbering scheme you are creating) Quality of Service and VLAN Tagging are found under Advance -> QOS Below is a valid example of setting a Voice VLAN of 302 and a data VLAN of 301 sipsupport@telematrix.199 / subnet mask 255. Only Bridge Enable should be on.255. VLAN ID.txt. 7.3300ip. Save config. uncheck DHCP Server and uncheck NAT.Setting VLANs Manually via the Web UI 1.1.1. reboot…the phone should now navigate the VLAN and receive a WAN IP address from the correct DHCP server.119 / subnet mask 255. Advance -> QoS .make sure Data Untaged is set in differentiation field 8.

What dial termination rules are appropriate? Something like this is probably needed: Item1 rule :0 Item2 rule :[1-8]xxx Item3 rule :911 Item4 rule :9911 Item5 rule :91xxxxxxxxxx sipsupport@telematrix. what is the VLAN ID and priority? What should the DSCP setting be for voice packets? 8. of course. The complete numbering plan for the phones to be installed.net . suites vs. In the Web UI. What are the building numbers if more than one? What are the floor numbers? What are the room numbers? Are the rooms differentiated? (For example. standard rooms. If that is so. What is the SIP Registrar address and port? Is there a SIP Proxy? (unlikely) 7. What is the address of the TFTP server in the system? Using the TFTP server on the Mitel 3300ICP is a known.Using the Mass Configuration Tool The purpose of the TeleMatrix Mass Configuration Utility is to allow the installer to program a single phone to work within the network and then create multiple files (a unique one for each phoneset). There are two SIP lines on each phone. it is time to save it and use it for creating multiples.net Page 25 www. After you have created the first known good working phone config file. 5. The items above will all be different on each phone. that may necessitate more than one configuration template. The items below will probably be constant. If they are not. given the extension number? 3. Select a directory and save Building Configuration Files The following information is required for the process of building multiple configuration files: 1. Saving a Template Configuration file After configuring a phone to satisfaction. please make it clear. working and available way to go if installing on a Mitel controller. Hit "Right Click Here to Save As Config File (. What are the gateway address and DNS addresses? These might be handled by DHCP? 6.txt). go to Config Manage.telematrix. 4. others are made by copying and substituting the values that need to be changed into other unique config files. Is the phone on a tagged VLAN? If so. How should each be configured. IP address can be left empty and DHCP used. 9. What should the IP address settings be? We can set the phones to a static IP address that will correlate easily with the extension or room number. This will make future maintenance easier. How many phones are in each type of room? What is the extension number of each phone in each room?) 2.

0004 Loading Configuration Files 1.10. 5. IMPORTANT: When creating any new configuration file. Attach POE (Power Over Ethernet) to the 3300IP or 9600IP WAN port Connect an Ethernet cable from the phone’s LAN port to a computer with a web browser Open a web browser and point it to http://192.1 (default IP address for 3300IP) Alternatively. a template can be produced and reproduced for each phone. What should the 10 softkeys be set to? Once these things are known. if it has acquired a new IP address from the network find that IP with * * 4 7 # Type in username admin and password admin sipsupport@telematrix.telematrix.net Page 26 www.net . 2.0003 must become <<VOIP CONFIG FILE>>Version:2. the file version (top line of config file) must be incremented. What should the MWI number be set to? 11. 3. 4.168.10. They are then loaded onto the phone via the process below. Ex: <<VOIP CONFIG FILE>>Version:2.

txt sipsupport@telematrix.txt Eg: 1041. Configuration files are .net . and select the Config Manage tab on the left At the bottom of the screen is Update Configuration Click on the Browse button to select a configuration file to load onto the phone.Next Navigate to.phonemodel#.net Page 27 www. but generally follow the naming convention of room#. They can be named anything.telematrix.3300ip.txt files.

telematrix.txt indicating that extension 1041s configuration will load on to a 3300IP model phone.net Page 28 www.3300ip.Select the file you want to load for that phone: In this case we are loading extension 1041.net . Press Update button…the phone will load the new file and reboot sipsupport@telematrix.

Ex: <<VOIP CONFIG FILE>>Version:2.2 The TeleMatrix SIP phone sets support configuration file downloads via DHCP Option 66 in Firmware version th V1. Using the example of 1234. 1041@10. IP Address of phone is verbally read out 29 **47# sipsupport@telematrix. the phone will retrieve the configuration file from the tftp server IP address (as specified in the 3300ICP ESM form DHCP Options).1 admin / admin) to check that your update was successful.txt. 2008) and later (Sept 5 code DOES NOT). phones with a display will ask for a Config ID.0004 When the phone Boots up.7.219. When creating a new configuration file. the file version (top line of config file) must be incremented.3300ip.txt naming convention is used for both the 3300IP and 9600IP phones.232 (November 8. the installer would press the following keys: 1234# At that point.net . the phone will be rebooted: at this time you can refresh your screen by reloading the web URL.1.62.10.3300ip. The 3300ip.txt (1234 being the varying DN/Extension number of each individual phone. The phone will then reboot with a new configuration.0003 must become <<VOIP CONFIG FILE>>Version:2.telematrix. Log back into the phone (192. The files have a naming convention of 1234.168.net Page when the user presses the keys www.After 20 seconds or so. The default page is Current Status you can check that the SIP Line 1 is indeed updated to the correct extension at the correct server.

The configuration of hundreds of phones is inherently complex and the administrator wants tools that simplify this as much as possible. Any analog phones or non-TMX VOIP phones on the property are out of the scope of this document. Users The requirements for phone installation and configuration are focused first on the needs of two types of users. The phones are customized for the property in various ways including custom face plates.TMX IP Phone Installation and Configuration Overview This section focuses on describing the environment that the TeleMatrix hospitality SIP phones will usually be installed within. Phones There will be several models of phone at any property. This user has limited technical knowledge and mainly wants to avoid complication. the installer and the administrator.net . even when all are provided by TMX. He needs to be able to update the configuration of one or more phones easily from a central point. Every phone has a keypad UI using the 12 key keypad for entering and retrieving critical information. Installer The Installer wants to place phones quickly. Administrator Environment The relevant parts of the environment for configuration and installation are as follows. The administrator wants to be able to control and configure all phones from a central point. The guest is not a “user” in this discussion. The IPBX has a configuration which must match up with the phone configuration. He needs to be able to find the configuration of a given phone quickly and determine what configuration is active in the phone. Anyone placing or replacing a phone in a room is acting in the role of Installer. The administrator has control of the network and IPBX configuration as well as the phone configurations. easily and reliably. IPBX The VOIP phone switch. Each phone may have unique requirements for its own configuration.net Page 30 www. This person creates the configurations and is the local person who has knowledge of how the system should work.telematrix. The phones register with the IPBX to form the phone system on the property. The TFTP Server will hold the configuration files for the phones. It is addressed via IP. We are concerned only with TMX VOIP phones here. Every phone has a web UI from which the configuration can be modified using a browser. This role might be split among two or more people. TFTP Server sipsupport@telematrix.

The DHCP servers provide at a minimum. Configuration Creation Using a representative SIP phone (3300IP/9600IP). deluxe. Bigger properties are likely to have multiple VLANs. an IP address. They may be of different types. The PMS and the IPBX must communicate for various reasons. The configuration files written to the TFTP Server will be named <ConfigID>.net . sipsupport@telematrix. The layer 2 network as it appears to the phone may be a simple LAN or a VLAN. executive. The MCU must generate a ConfigID for each phone configured. The phones in a room are part of a group and have the same extension number. A room may have one or more phones installed. only indirectly through the IPBX.3300ip. When the configuration is complete. the Administrator can use the Mass Configuration Utility (MCU) to write the multiple configuration files for all or a selection of phones to be loaded on the TFTP server. The phone configuration must be created in concert with the IPBX configuration because IDs in the phone and IPBX configurations associate a phone with an extension in the IPBX. The phones do not communicate directly to the PMS. The phones will obtain IP addresses.<phone type>.txt) The ConfigID will be constructed from the room number and building.net Page 31 www. The tool must store the configurations in editable form.txt.PMS Property Management System. The configuration files are ultimately placed on the TFTP Server for download by the phones. Each phone will be connected to the network. suite. DHCP Servers Each LAN or VLAN must have its own DHCP server. The phone configuration file is essentially a database of information describing the configuration.*) Tasks The main tasks carried out by the users are the source of the requirements for the system. Room Network Mass Configuration Utility This tool creates the configuration files for the phones. Lower end properties are likely to have only a single LAN which carries voice and other traffic. DHCP may provide a voice VLAN id (DHCP Option 132) and DSCP (DHCP Option 133) and TOS values for voice traffic (DHCP Option 134). DNS server addresses and the TFTP Server address to each phone as it powers up.telematrix. the Administrator creates a configuration for the phones. (xxxx. standard. In addition. The phones and IPBX will communicate via IP and will use IP addresses to reach each other. etc. The PMS knows a phone only indirectly by its extension or room number. (*Support for the DHCP Options is not available in the TeleMatrix SIP phones at this time. the TFTP server address and VLAN assignments from a DHCP server. Each phone will have its own configuration. There may be multiple types of room.

If that too fails. individually modifiable phone configuration. Each template describes a room that will be identically equipped and configured. executive-desk template and the bathroom template. When all the phone configurations are correct. Each room must be associated with a room-template. the first will be marked DOA and set aside. The Installer then conducts whatever tests are deemed necessary. Once the above information is set.txt. After the phone is fully tested. Define how many floors are in the buildings and what the floors are “named”. then the configuration file name for the bathroom phone would be 91206. The administrator can modify individual phone configurations. • Create a set of phone-templates.net Page 32 www. the Administrator must re-generate the configuration files to propagate the changes to the individual phone configurations. For example.3300ip. If the second phone succeeds. the administrator can write out all the configuration files out to a directory. a flag is set in the record. so exceptions are always known. If a phone-template is changed. The phone. the Installer will make only minimal efforts to troubleshoot the problem. The phone will then reset and bring itself up under the new configuration. • Create a set of room-templates. The ConfigID should be a predictable combination of codes so that the Installer does not need a voluminous list of ConfigIDs. Face plates are installed at this time if the faceplates are room specific. the bathroom phone in room 1206 could have a ConfigID of 91206. the bedside phone 71206 and the desk phone 81206. sipsupport@telematrix. Using an installation plan. For example. • Generate phone configuration. The values will have been set according to the room-template and phone-template. The installer enters the ConfigID through the keypad. The phone should display indications that it is up on the correct extension and is registered. If the phone type string for this phone is “3300ip”. Each phone is placed. the “cordless beside” phone-template. • Create the new configuration in the MCU. connected to the network and powered up. A second phone will then be tried. Phone Installation Installation is the placement of a new unconfigured phone in a room. will prompt the Installer for the ConfigID. A phone template is a configuration file that is complete and tested for 1 extension.net . the Executive room-template might designate 3 phones. Define what buildings exist. A room with 3 phone-templates in its roomtemplate will result in the 3 phone configuration records. It is created by editing the configuration through the GUI or by editing a configuration file directly. • Create the Buildings. the phone will use the TFTP Server to load the proper configuration file. The phone will obtain an IP address and the TFTP Server address from DHCP. because no ConfigID is yet configured.telematrix. • Generate configuration files. the Installer selects the type and number of phones for the room. If a phone fails to come up correctly. perhaps directly to the TFTP home directory. Whenever a change is made directly to a phone configuration. A phone configuration will contain a full. Floors and Room numbers. upload the working configuration file to your PC.The steps are below. Once the ConfigID is entered. the problem will be escalated to the Administrator as a probable error in the configuration. a single operation can generate the actual phone configurations.

the procedure is the same as for initial installation. a phone will have a password in place. When replacing a phone with one that has been used previously the phone will not prompt for the ConfigID. suites vs. Configuration Files Different phone models may require different formats in their configuration files. Saving a Template Configuration file After thoroughly configuring a phone to work satisfactorily. etc) Using the Mass Configuration Tool The purpose of the TeleMatrix Mass Configuration Utility is to allow the installer to program a single phone to work within the network and then create multiple files (a unique one for each phoneset). Once configured. What should the IP address settings be? We can set the phones to a static IP address that will correlate easily with the extension or room number.net .Select "Right Click Here to Save As Config File (. How many phones are in each type of room? What is the extension number of each phone in each room?) 2. it is time to save it and use it for creating multiple files (one for each phone endpoint). standard rooms. When the replacement phone is put in place and powered up. 9600IP phones have 9600IP. In the Web UI of your known good sample phone. After you have created the first known good working phone config file.telematrix. coming up under the new configuration. The Installer then verifies that the phone is up and working in the correct extension. given the extension number? 3. two or more configuration files may be generated for a given phone. It then loads the new configuration file and resets. if two different models might be used in that location.. unconfigured phone. IP address can be left empty and DHCP used.net Page 33 www. How should each be configured. What are the building numbers if more than one? What are the floor numbers? What are the room numbers? Are the rooms differentiated? (For example. 1. go to Config Manage. others are made by copying and substituting the values that need to be changed into other unique config files. (Example: 3300IP phones have configuration files of 3300IP. sipsupport@telematrix. An Installer can reset the replacement phone to factory defaults and then proceed as in a new installation. . the Installer must enter a password and may then set the new ConfigID into the phone. There are two SIP lines on each phone.txt). A model designation must be part of the configuration file name. This will make future maintenance easier.txt. For that reason.txt. of course. The complete numbering plan for the phones to be installed.Phone Replacement When replacing a phone with a new. Select a directory and save Building Configuration Files The following information is required for the process of building multiple configuration files: 1.

com and have the files built for you. Is the phone on a tagged VLAN? If so. Example: <<VOIP CONFIG FILE>>Version:2. the file version (top line of config file) must be incremented. please make it clear.4. IMPORTANT: When manually creating any new configuration file. The Mass Configuration Utility is available for TeleMatrix partners. They are then loaded onto the phone via the process below. what is the VLAN ID and priority? What should the DSCP setting be for voice packets? 8. you may send your template to sipsupport@telematrixusa. What dial termination rules are appropriate? Something like this is probably needed: Item1 rule :0 Item2 rule :[1-8]xxx Item3 rule :911 Item4 rule :9911 Item5 rule :91xxxxxxxxxx 10. If that is so.0003 must become <<VOIP CONFIG FILE>>Version:2. What should the 10 softkeys be set to? Once these things are known. If they are not. 5. that may necessitate more than one configuration template. The items above will all be different on each phone. If you have a mass configuration subscription agreement on file with TeleMatrix. What is the SIP Registrar address and port? Is there a SIP Proxy? (unlikely) 7.telematrix.net . What are the gateway address and DNS addresses? These might be handled by DHCP? 6. The items below will probably be constant. as a tool to facilitate building their own multiple config files.net Page 34 www. a template can be produced and reproduced for each phone.0004 sipsupport@telematrix. What is the address of the TFTP server in the system? Using the TFTP server on the Mitel 3300ICP is a known. 9. working and available way to go if installing on a Mitel controller. What should the MWI number be set to? 11.

Attach POE (Power Over Ethernet) to the 3300IP or 9600IP WAN port Connect an Ethernet cable from the phone’s LAN port to a computer with a web browser Open a web browser and point it to http://192.168. 8.telematrix. 9. and select the Config Manage tab on the left sipsupport@telematrix.net Page 35 www. 10.Loading Configuration Files 6.net . 7.10.1 (default IP address for 3300IP) Alternatively. if it has acquired a new IP address from the network find that IP with * * 4 7 # Type is username admin and password admin Next Navigate to.

but generally follow the naming convention of room#.telematrix.net .3300ip.txt files. Configuration files are .txt Select the file you want to load for that phone: In this case we are loading extension 1041. Press the Update button…the phone will load the new file and reboot sipsupport@telematrix.3300ip.txt Eg: 1041.txt indicating that extension 1041s configuration will load on to a 3300IP model phone.At the bottom of the screen is Update Configuration Click on the Browse button to select a configuration file to load onto the phone.phonemodel#.net Page 36 www. They can be named anything.

2 Updating Firmware and Configurations via TFTP The ongoing maintenance and swapping of TeleMatrix SIP phones in a hospitality setting currently requires that the SIP sets retrieve a configuration file of xxxx.3300ip. The default page is Current Status you can check that the SIP Line 1 is indeed updated to the correct extension at the correct server. which in this example is the phone’s config file.net Page 37 www. Example placing/powering the phone and pressing 1234# will cause the phone to retrieve 1234. 1041@10.net .10.168. Phones can be setup simply from the room with a series of key presses. the phone will be rebooted: at this time you can refresh your screen by reloading the web URL.txt. 2. Phones can receive firmware upgrades periodically when new features are added or bugs are detected and fixed sipsupport@telematrix.txt from a TFTP server.3300ip. Implementing the TFTP server resident in the Mitel 3300ICP allows that: 1. 3.telematrix.After 20 seconds or so.1.62.1 admin / admin) to check that your update was successful. Log back into the phone (192.

168.z .Implement the Mitel 3300ICP TFTP server scenario described below: Step 2 – Configure the Mitel 3300ICP and place files on its native TFTP server. reboot again and be upgraded AND continue working as before.txt . along with the firmware file used for the upgrade. replace the TeleMatrix IP Phone config files again with an incremented version (2. This new configuration would then reside on the local tftp server. grab their same expected config file ( example: 1234. Result: The 3300IP or 9600IP phones will boot.(Extension 1234 in this example) Config File Key : Download Protocol :1 Download Mode :0 Download Interval :1 In a Mitel 3300ICP environment the TFTP Server is a folder/subdirectory best reached by using FTP into the 3300ICPs IP address.0004) and a config module specifying the new firmware file is added.0.txt).net Page 38 www.Cycle the power on phones one at a time OR cycle the power on the POE forcing all the phones to reboot if that is ever deemed a safe option.(The new firmware file will have a name like this) Auto Image User : Auto Image Password: Auto Image Protocol:2 Download Username :user Download password :pass Download Server IP :0.As new firmware and configuration files are deemed necessary. sipsupport@telematrix. Step 1 . Step 3 . Use the TeleMatrix Mass Configuration Tool to create multiple files Step 4 .50 – (Replace with your TFTP server where the phone configuration files are placed) Auto Image Name :21b4V1_7_237_235T20081206001533. This was tested and should work as long as the phone can truly reach and download via tftp.3300IP.0.3300ip.0.4. At that point place the IP Phone’s configuration files into the tftp subdirectory.0003 becomes 2.0 Config File Name :1234.telematrix.net . This will work on phones with firmware supporting DHCP Option 66. <AUTOUPDATE CONFIG MODULE> Auto Image Server :192. The alternative is to manually upgrade the TeleMatrix SIP phonesets by logging into each phone’s web user interface (UI)… browse to the web interface of the phone and manually upgrade through the System -> Upgrade Create a new configuration file for the phone with the following “mini-config” added to the already existing phone configuration. but this time they will download new firmware. Hotel staff can easily replace a defective phone simply by following the steps referenced above in 1 a. dated 30 October 2008 and later.

net Page 39 www.net .Implement the Mitel 3300ICP TFTP server : Here is the configuration to be implemented in the network environment to allow the TeleMatrix SIP phones to be served a DHCP address and route via DHCP Option 66 to the Mitel Controller server and download it’s config file.telematrix. This will vary by property and security rules. sipsupport@telematrix.Step 1 .

net .Step 2 – Configure the Mitel 3300ICP and place files on it’s native TFTP server. This is done under DHCP Options sipsupport@telematrix.telematrix.net Page 40 www. Specify the tftp server name in the Mitel 3300ICP controller.

sipsupport@telematrix.net Page 41 www.net .telematrix.

net Page 42 www.Using Microsoft IE.2 3300ICP – Default User ID is system and password is password sipsupport@telematrix.20. type in your Mitel 3300ICP controller’s IP address in to the browser: Eg ftp://10.0.telematrix.net .

you will arrive at the root of the FTP server sipsupport@telematrix.telematrix.After the challenge.net .net Page 43 www.

net .You will want to view the files on the controller with Windows Explorer View -> Open FTP Site in Windows Explorer Now you can see the hidden directories: The tftp subdirectory is here…doubleclick to enter.net Page 44 www.telematrix. sipsupport@telematrix.

Select the config files and drag and drop into the tftp directory sipsupport@telematrix.telematrix.net .net Page 45 www.Open a second window of Windows Explorer and browse to where you have the Configuration files for the TeleMatrix IP Phones.

As new firmware and configuration files are deemed necessary.telematrix. grab their same expected config file ( example: 1234.3300ip. reboot again and be upgraded AND continue working as before. This was tested and should work as long as the phone can truly reach and download via tftp. but this time they will download new firmware. Result: The 3300IP or 9600IP phones will boot.Step 3 .txt).net Page 46 www. Use the TeleMatrix Mass Configuration Tool to create multiple files Step 4 .net . sipsupport@telematrix.Cycle the power on phones one at a time OR cycle the power on the POE forcing all the phones to reboot if that is ever deemed a safe option. replace the TeleMatrix IP Phone config files again with an incremented version (2.0004) and a config module specifying the new firmware file is added.0003 becomes 2.

TeleMatrix has had success with the freeware TFTP Server (TFTPD32) running on Windows XP. Set up the DHCP Server TAB with option 66 in TFTPD32 sipsupport@telematrix.TFTPD32 and Firmware Upgrade QuickStart for 3300IP and 9600IP TeleMatrix SIP phone sets can retrieve configuration files and firmware file upgrades via the tftp protocol. In the boot-up process the TeleMatrix SIP phones can receive information (via DHCP Option 66) telling the phone where the TFTP server is (in the form of an IP address) 1. Setup local network on the PC running TFTPD32 3.net/tftpd32. Download and Install TFTPD32 . but there are some occasions where it is advisable to use one in a stand-alone setting (such as when pre-configuring or testing).telematrix. TFTPD32 can act as BOTH a DHCP server and TFTP server.net .jounin.http://tftpd32. Many SIP servers have built in tftp servers.html 2.net Page 47 www.

The phone will then grab the corresponding file off the TFTP server (the file must be located in the TFTP serving folder. Place all the config files xxx.txt will be the configuration file downloaded when you input 1 2 3 4 # at the Config Id challenge.3300ip. This can be used standalone.3300ip.telematrix.1…the same machine running the server. The next step is to plug a phone into a POE switch connected to the PC wait for the Config ID challenge.txt and/or the firmware file in the specified directory (in this case C:\Program Files\Tftpd32) 6. Select the folder where the TFTP server will pull files from 5. That should be all the setup needed for the PC running the TFTP server. the following <AUTOUPDATE CONFIG MODULE> is a template for a small configuration file specifically to update firmware. Example: 1234.net .3300ip. <<VOIP CONFIG FILE>>Version:2. 4.10. Updating Firmware If you are only updating firmware.txt) www.net Page 48 (Save this as 3. or can be added to the phone’s complete configuration file.168.Additional Option is set to 66…the IP address to its right is the TFTP server…in this case 192. 7.0004 sipsupport@telematrix. then input the configID followed by #.

press “#” during the startup procedure (On display phones.txt) and upgrade the phone’s firmware by typing in 3 # (to retrieve 3.(The new firmware file name.) Auto Image User : (tftp does not use authentication. display phones will prompt for ConfigID and non-display phones will prmpt audibly with “Doodle Doodle” tone – When it is occupied with a filename like 1234. but display-less phones such as the 9600IP-DECT prompt with a series of tones sounding like “doodle-doodle”. In non-display phones. (Display phones display Config Id.z . Upgrade Firmware and Retain known Working Configuration Files sipsupport@telematrix.net . The phone will enter into “post” mode.0.txt) when the phone boots up and requests a Config Id. but ftp and http do) Auto Image Password: Auto Image Protocol:2 <AUTOUPDATE CONFIG MODULE> Download Username :user Download password :pass Download Server IP :0. Now you have reset to the default settings.3300ip. 2 = http) Download Mode :0 Download Interval :1 <<END OF FILE>> You could save this as a text file (such as 3.<AUTOUPDATE CONFIG MODULE> Auto Image Server :192.0. 1 = tftp. IMPORTANT: When manually creating any new configuration file.3300ip. simply wait 3 seconds before releasing the # key). then input * # 1 6 8 on display phones you will see “clearing conf” on the screen. at power up you can see a black progress bar.168. Finally.0 Config File Name : (When this is blank. simply wait a few seconds before cycling power to the phone.telematrix.) Config File Key : Download Protocol :1 (0 = ftp.net Page 49 www.0003 must become <<VOIP CONFIG FILE>>Version:2.txt the phone will check that file for configuration information.10.0004 Reset to Factory Default To reset the phone to the factory default settings. Example: <<VOIP CONFIG FILE>>Version:2. cycle power (remove and replace WAN power cable) to restart the phone with factory default settings.25 (Your TFTP server where the phone configuration files are placed) Auto Image Name : 3300SIP-1.3300ip. the file version (top line of config file) must be incremented. next you see “conf reset”.8.0-513. On non-display phones.

Put the 3.0004 now on the phone because of 3.net .0-513.3300ip.3300ip. Factory Reset on the phone (# at power up.txt ) This process assumes that the phones can still reach a single TFTP server from both the guest and voice VLANs.telematrix.net Page 50 www.8.1.0001) 4. count to three then * # 1 6 8 then cycle power again) (This will reset your phone with a blank config file of Version Number 2.txt) 5. After phone downloads and reboots you will be challenged for Config ID (doodle doodle) again 6. Enter the original config ID # for the room to restore the original values (This Version Number of config file should be higher than the Version Number 2. This should upgrade the phone’s firmware and put back on the known working configurations of the phones.) 3.z on your tftp 2.txt (Autupdate Config Module) on the tftp server (DHCP Option 66 on Guest VLAN AND Voice VLAN must specify the tftp server referenced in Auto Image Server. sipsupport@telematrix. Put the new firmware Auto Image Name server : 3300SIP-1. At Config ID Prompt (Doodle Doodle) pres 3 # to download autoupdate image config file (3.3300ip.

sipsupport@telematrix.telematrix.net Page 51 www. Our example 3300IP phone is programmed as extension 1234 Program your connection under the VoIP -> SIP Configuration Screen Server address of the IP/PBX. enable register and enable message waiting indication are all programmed here. Pointing your web browser to that IP address. phone number and display name. To retrieve an IP address. The Phones are powered only by POE/802. Begin by plugging your POE Ethernet cable into the WAN port. You will be presented with a login screen.net . extension number/account name. Login = admin Password = admin This is the Default Current Status Page The scope of this document is to provide the basic screenshots necessary to quickly configure the guest phone for basic registration and show the user where to program voicemail retrieval keys and speed dials.3af and will acquire an IP address when met by a DHCP server.TeleMatrix SIP Quickstart The TeleMatrix 3300IP and 9600IP Cordless DECT are SIP-only hospitality guest sets. The phone’s IP address will be spoken by audio through the speaker. press * * 4(I) 7(P) #.

Vol up key navigates up Vol Down key navigates down Right/Flash key is Enter/Select Left/Store key is Escape (back out of that menu option) To determine the IP address assigned to the phone.telematrix. In this example.Speed dial and Touchlite Message keys are programmed under Advance -> Memory Key MWI Number is the field for programming the Red Message Waiting Indicator Touchlite. hold down the left (store) key for three seconds. it is programmed to dial number (7001) on the IP/PBX for retrieving voicemail messages. sipsupport@telematrix. At that time.Programming the 3300IP via the LCD and Submerged Keys There are 2 submerged keys (above the 10 speed dial keys/underneath the faceplate). Internal Menu: To enter the phone’s internal menu. press “#” during the startup procedure (At power up you can see a black progress bar). The left (store) key is used to store speed dials as well as enter the internal menu to check status and program the phone. The phone will enter into “post” mode. Manual Programming . 1.net . Reset to Factory Default To reset the phone to the factory default settings. Speed Dial: To program a speed dial. cycle power (remove and replace WAN power cable) to restart the phone with factory default settings. Press the store key… press the digits you want stored… press a speed dial key. next you see “conf reset”. then input * # 1 6 8 Then you will see “clearing conf” on the screen. Finally. 2. Navigate to Config -> Network -> WAN -> Status using the keys and process outlined above.net Page 52 www. Now you have reset to the default settings. you will be prompted to enter the password (default password = 123) then press the other key (right key = flash) to enter the LCD navigation menu.

or the address cannot be displayed.**47# (**IP#) Description:**47# causes the phone to read out the IP address currently assigned. This should be the TFTP server address being actually used. sipsupport@telematrix. it should be read out audibly on the speaker (or handset if off hook.3300ip. enter "**87#9382#30#".net . If the phone has no display panel. By pressing the * key twice in succession followed by a series of numbers (generally matched to the command’s corresponding letters. The phone will then download the new config file 1234. If the phone has an LCD panel.) Show VLAN .txt.**39# (**FW#) Description: When **39# is entered.) Show IP address .telematrix. Show TFTP Server Address . If necessary the LAN should be set to Bridge mode also. the phone should set VLAN Enabled and the Voice VLAN ID. Set VLAN . and the new config file is 1234. the user must enter the Keypad Password followed by a * then the ConfigID of the new config file.**85# (**VL#) Description: When entered respond with the Voice VLAN ID. The keypad password is also required.3300ip. It might come from the configuration file.**83# (**TF#) Description: When entered. option 66. followed by #. option 125 or option 43.Reference – Quick Keys The TeleMatrix family of SIP phones has implemented an innovative way to determine various states of the SIP phone and the network it is attached to via the phone’s dial-pad.240. then the user would enter **77*123*1234#.**77*password*ConfigID# (**RP*xxx*yyyy#) Description: After entering **77*. the phone willdisplay or audibly respond with the firmware version number such as "1. To set the VLAN ID when the password is 9382 and the VLAN ID is 30. The user should NOT be prompted for the password. the phone responds with the IP address of the TFTP server. Re-program New ConfigID .235". If the password (in the existing config on the phone is 123. When a VLAN ID is set. Show Firmware Version . it should be displayed there.net Page 53 www. If VLAN is disabled “Zero” to indicate “off” is spoken.7.txt).**87# (**VS#) Description: This allows the user to set the VLAN ID.

3af.3af POE and consume approximately 6.telematrix. Model 9600/9602IP-DECT 3300/3302ip 3300IP-TRM Trimline IP550 IP100 Wattage Consumed 3.5W.0 Watts of power thus falling into the Class 2 spectrum of 802.3af POE and consume approximately 2.3af.1 Watts of power thus falling into the Class 1 spectrum of 802. The max power consumption is 3. The auxiliary handset stations are powered via standard electrical plugs.3af.3af.Reference –Power Over Ethernet (802.3af POE and consume approximately 2.1 W POE Class Class 2 Class 1 Class 1 Class 1 Class 1 Preliminary / Not Yet Released TMX1170 6. The IP550 corded business class phones with LCD display are powered via 802. The 3300IP-TRM Trimline corded hospitality phones are powered via 802.3af.0 W Class 2 sipsupport@telematrix.5 Watts of power thus falling into the Class 1 spectrum of 802.3af POE and consume approximately 2. The IP100 corded business class phones without LCD display are powered via 802.5 Watts of power thus falling into the Class 1 spectrum of 802.5 W 2.5 Watts of power thus falling into the Class 1 spectrum of 802.3af.5 W 2.1 W 2.3af POE and consume approximately 2.3af Classification of TeleMatrix Models) The 9600/9602IP-DECT cordless hospitality phone has a base station that is powered via POE 802.net Page 54 www. The 3300/3302IP corded hospitality phones are powered via 802.net . The Not yet released TMX1170 IP/DECT TouchScreen Device are powered via 802. thus falling into the POE class spectrum of Class 2.5 W 2.

When a fifth one tries to register to the base it fails. which means the handset is being deleted by the phone. OR Press “1” on the base unit to delete the first handset. Press “4” on the base unit to delete the fourth handset. Register One Handset: Plug 9600IP base into a Power Over Ethernet (POE) Layer 2 Switch Wait for ConfigID tone-prompt Enter ConfigID and # to retrieve file from tftp server OR Press # to bypass ConfigID Press Speaker key on Base to confirm dial tone Press Speaker key again to hang up Install battery in remote handset On 9600IP base – Press and Hold Locate Key until charge Light Blinks On Handset – Press and hold * key – Listen for short beep and continue holding the * key until you hear the second longer “sing-song” beep 9. the Speaker will “beep”. Press “3” on the base unit to delete the third handset. Delete Handset Registrations from 9600IP Base: Press and hold down the “FLASH” key on the base unit for three seconds.5W. The auxiliary handset stations are powered via standard electrical plugs. thus falling into the POE class spectrum of Class 2.telematrix.3af. sipsupport@telematrix. Register up-to a total of 4 handsets: It is possible to register up-to 4 remote handset kits to Repeat this process for three more handsets (LEAVE BATTERIES IN ALL HANDSETS) Only 4 handsets can be registered to a base. Note: After pressing the number keys. The max power consumption is 3. 3. 1. On handset – Press on/off key and listen to confirm you have dial tone. The next procedure deletes the handset registrations so that you can start again. 7. 8. 5. Charge indicator light will flash. 4. When Charge indicator light stops flashing. it means that the deletion is finished.net .Reference –9600/9602IP DECT Handset/Base Registration and De-Registration The 9600/9602IP-DECT cordless hospitality phone has a base station that is powered via POE 802. 2. 6. then Press “0” on the base unit to delete all the handsets. Press “2” on the base unit to delete the second handset.net Page 55 www.

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