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About this document This How-To-Guide is intended for Customer Service and Technical Installation Personnel involved in the installation and maintenance of TeleMatrix SIP Endpoints.
Table of Contents Overview .............................................................................................................................................5 Software & Hardware Setup .......................................................................................................5 Device Limitations ..........................................................................................................................5 Mitel 3300ICP Setup Notes..........................................................................................................6
Network Requirements ..................................................................................................................6 Assumptions for the 3300 ICP programming ..............................................................................6 Licensing and Option Selection - SIP Licensing.........................................................................7 Multiline IP Set Configuration .......................................................................................................8 Class of Service Assignment ........................................................................................................9 SIP Device Capabilities Assignment ..........................................................................................11 Station Service Assignment ........................................................................................................12 Multiline Set Key Assignment .....................................................................................................13
Telematrix SIP Phone Setup Notes .......................................................................................14
Telematrix QuickStart…………………………………………………………...………...……………15 Manual Programming.………………………………………………………………………………..…17 Manually Configuring VLANs………………………………….………………………………………20 Using the Mass Configuration Tool…………………………………………………...……………..22 Loading Configuration Files.……………………………………………………………...…………..23 TMX IP Phone Installation and Configuration Overview………………………………...……….28 Using the Mass Configuration Tool………………………………………………………………….33 Loading Configuration Files…………………………………………………………………………..35 Updating Firmware and Configurations via TFTP…………………………………………………37 Reference – TFTPD32 and Firmware Upgrade QuickStart for 3300IP and 9600IP…………..48 Reference - Single Page SIP QuickStart for 3300IP and 9600IP……….………………………..52 Reference – Quick Keys (* * Commands to gain network information from phones) ....…..53 Reference – Power Over Ethernet (802.3af Classification of TeleMatrix Models) ……..…...54 Reference – 9600/9602IPDECT Handset/Base Registration and De-Registration ……..…...55
The first section of this document provides a reference for configuring the Mitel 3300 ICP to host the Telematrix single line corded 3300IP and/or cordless 9600IP-DECT SIP phone endpoints. The different devices can be configured in various configurations depending on your VoIP solution. This document covers a basic setup with required option setup.
Software & Hardware Setup
These are the product software/firmware versions known to interoperate on the 3300 ICP.
Manufacturer Mitel TeleMatrix TeleMatrix
Variant 3300 ICP – MXe platform 9600IP Single Line DECT/Cordless SIP Phone 3300IP Single Line Corded SIP Phone
Software Version 126.96.36.199
V188.8.131.52 Feb 25 2009
V184.108.40.206 Feb 12 2009
This is a list of problems or not supported features when the Telematrix 3300IP phone is connected to the Mitel 3300.
Feature Call Transfer Busy SIgnal
Problem Description Unable to transfer calls using device based setup (Supervised or Unsupervised) 9600IP non-Display phone – Busy Signal is delayed for approximately 10 seconds.
6Mb/s. jitter < 30ms. for 20 simultaneous SIP sessions. the Ethernet bandwidth consumption will be approx 1.729 voice session (assumes 20ms packetization).telematrix. • Assumptions for the 3300 ICP programming • The SIP signaling connection uses UDP on Port 5060. sipsupport@telematrix.Mitel 3300ICP Setup Notes System based configuration is recommended since Telematrix SIP phones can’t support device based call transfer (supervised or unsupervised). the Ethernet bandwidth is approx 85 Kb/s per G. As an example. For high quality voice.net . one-way delay < 80ms).7 Mb/s for G. As a guide. Please refer to the 3300 Engineering guidelines for further information. Network Requirements • There must be adequate bandwidth to support the voice over IP. The following steps show how to program a 3300 ICP to connect with the Telematrix SIP phone.net Page 6 www. Almost all Enterprise LAN networks can support this level of traffic without any special engineering.711 voice session and 29 Kb/s per G.711 and 0. the network connectivity must support a voice-quality grade of service (packet loss <1%.
This can be verified within the License and Option Selection form.net .net Page 7 www.SIP Licensing Ensure that the 3300 ICP is equipped with enough SIP Device licences for the connection of SIP end points.Licensing and Option Selection . Figure 1 – License and Option Selection email@example.com.
a SIP device can be programmed either in the User Configuration form or the Multiline IP Set Configuration form and are programmed as a “Generic SIP Phone”. Figure 2 – Multiline IP Set Configuration firstname.lastname@example.org.Multiline IP Set Configuration On the Mitel 3300 ICP. Enterprise Manager can also be used to provision where this application is installed. The Number and Login PIN must match the information in Telematrix 9600IP phone configuration. All other field names should be programmed according to the site requirements or left at default. The Login PIN is the SIP authentication password and the username is the DN.net Page 8 www.net .
are referenced by the Station Service Assignment form for the SIP devices. identified by Class of Service numbers.telematrix. Figure 3 – Class of Service Assignment sipsupport@telematrix.Class of Service Assignment The Class of Service Options Assignment form is used to create or edit a Class of Service and specify its options.net . Classes of Service.net Page 9 www.
Figure 4 – Class of Service Assignment (Cont) email@example.com .net Page 10 www.telematrix.
for example. sipsupport@telematrix. The association between the SIP device and the form is similar to how the Class of Service options work. one SIP Device Capabilities Assignment form can be assigned to all of one type of SIP device. The SIP Device Capabilities number provides a SIP profile that can be applied to particular SIP devices to allow for alternate capabilities as recommended through the Mitel interop process. though a form may be assigned to several devices.net Page 11 www.SIP Device Capabilities Assignment This form provides configuration options that can be applied to various types of SIP devices. Ensure that Replace System based with Device based In-Call Feature is set to ‘No’. but we recommend System Based to allow for use of Feature Access Codes and greater flexibility. Figure 5 – SIP Device Capabilities Assignment Features work with Device Based or System Based.net .telematrix. In the Device Capabilities form. program a SIP Device Capabilities Number for the Telematrix 9600IP. The Telematrix 3300IP can only be associated with a single SIP Device Capabilities Assignment form.
Station Service Assignment Use the Station Service Assignment form to assign the previously configured Class of Service and SIP Device Capability number to each of the Telematrix 9600IP phone in the 3300.net . Select the Telematrix 9600IP phone number then select Change. This form utilizes Range programming.net Page 12 www. Figure 6 – Station Service Assignment sipsupport@telematrix. Night 1 & Night 2. Enter the previously configured SIP Device Capability number and Class of Service for Day.telematrix.
The Telematrix 9600IP will support up to 2 additional key line appearances.net . and directory number to each line select key of the Telematrix 9600IP phone. Figure 7 – Multiline Set Key Assignment Form firstname.lastname@example.org. Each key assignment of the Telematrix 9600IP phone should be defined as multicall type and should specify that a call to the key’s directory number will ring the set.Multiline Set Key Assignment You use the Multiline Set Key Assignment form to assign the line type.net Page 13 www. ring type.
net Page 14 www. Display Name: This is the name that will show on a Caller ID.net .telematrix. • • • • • sipsupport@telematrix. In this example.Telematrix SIP Phone Setup Notes Login into either type of set using a browser to enter the web administration user interface (UI). Telematrix has developed a Mass Configuration Utility that will allow installers to take a template and substitute values for as many phones/config files as necessary. Password: This is the password as programmed into the 3300 ICP for the device. Check on Enable Register. the extension is 29015 and the ICPs IP address is 192. and then save that phone’s configuration file as a “template” to be used for creating more configuration files.101. Start the process by plugging the 9600IP into a POE switch and obtaining the phone’s IP address using the key sequence * * 4(I) 7(P) # …you will hear an audible readout of the IP address. The best process is to configure a single phone to register and have the features desired working successfully.11.168. you can see the Register Status Server Address: Enter the address of the 3300 ICP followed by the port as configured on the 3300 ICP (default is 5060). Phone Number: This is the number that will show on a Caller ID. Access SIP Configuration Settings by browsing to VOIP -> SIP Config: SIP Configuration entry of account settings and server settings • Account Name: This should be the number as programmed in the 3300 ICP followed by the IP address of the 3300 ICP.
telematrix.net Page 15 www. Call Service Settings email@example.com .Enable/Disable Device Based call features by going Advance > Call Service or SIPConfiguration > Advanced Set If all settings are correct you will see register status Registered and you can begin to make calls.
as it comes out of the box has a default IP address of 192.10. (Network -> LAN Config). Avaya S8300 IP Server and lab tested for compatibility with the Mitel 3300ICP Version Release 9. enable register and enable message waiting indication are all programmed here.41.1. Our example 9600IP phone is programmed as extension 1234 The VoIP -> SIP Configuration Screen Server address of the IP/PBX. Connecting to the LAN port of the phone and pointing your browser to that address.168. The Phone. you will be presented with a login screen Login = admin Pass = admin This is the Default Current Status Page The scope of this document is to provide the basic screenshots necessary to quickly configure the guest phone for basic registration and show the user where to program voicemail retrieval keys and speed dials.0.TeleMatrix SIP Quickstart The TeleMatrix 3300IP and 9600IP are a SIP-only phoneset. sipsupport@telematrix. phone number and display name.telematrix. and is self-tested by Telematrix to be compatible with Asterisk IP/PBX.0.net Page 16 www. extension number/account name.net .
The Network WAN/LAN ports may be configured for DHCP or Static Network -> WAN Config: If used as a lobby phone.net .net Page 17 www.telematrix. Advance -> Call Service Setting menu Speed dial and Touchlite Message Retrieval keys are programmed in Advance -> Memory Key sipsupport@telematrix. program ring-down to a specific number with the “hotline” field.
If you enter a comma into a dial plan entry (example below). The dial tone will quit when the 1 is pressed. When you hit another digit. When you enter the 2. Or if the entry is “12.net Page 18 www. In this example.telematrix. secondary dial tone will be supplied at that point.xx” When you enter 1. For example: 9.net .18xxxxxxxxx will produce a dial tone after the 9. dial tone stops.MWI Number is the field for programming the Red Message Waiting Touchlite. Dial plan rules are created under the Digital Rule Table. it is programmed to dial number (7001) on the IP/PBX for retrieving voicemail messages. sipsupport@telematrix. Setting Dial Plans and Delivering Dial Tone after ‘9’ Browse to Advanced => Digital Map. you get dial tone again. dial tone stops again.
192.txt and loading them on individual phones via Config Manage (extx. Save config.Set/Check VLAN Enable .Setting VLANs Manually via the Web UI 1. DHCP Server on and NAT ON. VoIP -> SIP Config . Advance -> QoS .199 / subnet mask 255.3300ip.204.3300ip.txt.txt = 1234.ON/Checked 4. If you are installing multiple phones. Only Bridge Enable should be on.1.see QoS Config screenshot (Do not enable VLAN at this time) diffserv.this defines workstation traffic) 3. Set your connected PC to an address and subnet mask that will allow the pc to connect to the phone's new WAN IP address (example: phone at 10. LAN Config .1.Setup VLAN under .119 / subnet mask 255. (data untaged . LAN Config . VLAN ID.0 or similar) 5. 77701. etc 2.you will find Bridge Enable checked.3300ip.net .255. Log back into phone 6.192.0 PC should be at 10.3300ip. You can load them onto the additional phones by saving them as extx.Bridge Enable . 7.make sure Data Untaged is set in differentiation field 8.telematrix.204.txt. you will want to create multiple configuration files based upon the template you just created and saved.net Page 19 www. 9.255. or whatever extension numbering scheme you are creating) Quality of Service and VLAN Tagging are found under Advance -> QOS Below is a valid example of setting a Voice VLAN of 302 and a data VLAN of 301 sipsupport@telematrix. uncheck DHCP Server and uncheck NAT.Configure phone number. server IP address. reboot…the phone should now navigate the VLAN and receive a WAN IP address from the correct DHCP server. Advance -> QoS .
1 is possible under Network -> LAN Config – In order to enable VLAN.Changing the default LAN IP Address of 192. you must enable Bridge and disable NAT and DHCP Service as below: This setting won’t take effect unless you save the config and reboot the device firstname.lastname@example.org Page 20 www.net .168.10.telematrix.
then extension displays twice when you call it. Press the store key…press a speed dial key…then press the digits you want stored there. when entering IP address) To determine the IP address assigned to the phone. 2.telematrix. The phone will enter into “post” mode.Submerged Keys and programming the Phone from the LCD There are 2 submerged keys (above the 10 speed dial keys/underneath the faceplate).(dot) for IP address entry (eg: press 72* to get 72. Reset to Factory Default To reset the phone to the factory default settings.0.net Page 21 www. 1.0. Finally. Vol up key navigates up Vol Down key navigates down Right/Flash key is Enter Left/Store key is Escape (back out of that menu option) Redial Key is for changing values The * (asterisk) is used as a .Manual Programming . next you see “conf reset”. hold down the left (store) key for three seconds.0 in SDP Messages” to YES sipsupport@telematrix. On non-display phones. The left (store) key is used to store speed dials as well as enter the internal menu to check status and program the phone. Navigate to Config -> Network -> WAN -> Status using the keys and process outlined above. At that time. Now you have reset to the default settings. cycle power (remove and replace WAN power cable) to restart the phone with factory default settings. In non-display phones. 3300ICP Notes If there are no telephone directory assignments for the extension. press “#” during the startup procedure (On display phones. then input * # 1 6 8 on display phones you will see “clearing conf” on the screen.net . you will be prompted to enter the password (default password = 123) then press the other key (right key = flash) to enter the LCD navigation menu. simply wait a few seconds before cycling power to the phone. Internal Menu: To enter the phone’s internal menu. simply wait 3 seconds before releasing the # key). at power up you can see a black progress bar. If you do not hear Music On Hold (on a 3300ICP) you may need to change a setting in the SIP Devices Capability Assignment – Select “Prevent the Use of IP Address 0. Speed Dial: To program a speed dial.
The procedures below should always allow you configure the phone correctly.1 Lan NetMask :255. Hit the Browse button under Update Configuration.net Page 22 www.) The VLAN cannot be set unless the phone’s LAN interface is in Bridge Mode.Configuring VLANs Because there is no LCD display.168.255. Connect your PC to a port that is on the same network (LAN or VLAN) as the phone. there are some quirks to the 9600ip interface that make it difficult to set the QOS parameters (VLAN ID. as there is no display to show status. The Phone’s factory defaults set the WAN interface to DHCP and the LAN interface to Bridge Mode with NAT and DHCP Service ON. The UI will no longer be active.telematrix. as the phone resets. wait 5 seconds before pulling power. cycle power (remove and replace WAN power cable) to restart the phone with factory default settings. Now you have reset to the default settings.255. next you see “conf reset”. Select the prepared Configuration File on your PC.0 Bridge Mode :1 <---<DHCP CONFIG MODULE> Enable DHCP Server :0 <---- sipsupport@telematrix. The phone will reset and come up under the new configuration. Resetting the Phone to Factory Defaults If many changes have been made and you need to reset the device.) Assumptions: Phone should be in WAN DHCP mode on VLAN 30 with priority 6. press “#” during the power-up procedure (Wait 3 seconds. receiving IP addresses on the WAN port and serving IP addresses on the LAN port. Hit the update button. the phone must be connected to a port where the VLAN is supported or it will not come up and connect to the server. follow this procedure. The phone should have a DHCP address. and the phone has the capability to act as a switch. <LAN CONFIG MODULE> Lan Ip :192. (These last two should be OFF when Bridge Mode is ON. To find IP address on the Phone Press * * 4 7 to hear audio readout of IP address. Finally. Configuring the Phone via web interface with a Prepared Configuration File Connect the phone to a port where it will have a DHCP server available. In the configuration file. Since the new configuration may have a VLAN ID enabled. Find the IP address of the phone. Browse and login to the phone via web UI. On phones without a display. these (<----) are the settings addressed below in the directions for configuration through the UI.10.) The phone will enter into “post” mode. Go to Config Manage. To reset the phone to the factory default settings. then input * # 1 6 8 On a phone with LCD you will see “clearing conf” on the screen.net .
1P Value :0 Diff Data Voice :0 <---<---<---<---<---<---<---- Configuring the Phone Through the Web User Interface Get IP address from phone panel or use the key strokes * * 4 7 # for audio readout.Enable DNS Relay :1 DHCP Update Flag :0 TFTP Server :0. Hit Apply. UI should remain active. Check Enable Message Waiting. UI will still be DEAD. Go to VOIP/Sip Config. Enter the Server address. Browse and login to the phone’s web UI. Hit Apply. Leave SIP1 selected. CHECK VLAN Enable.net .0. UI should still be active.telematrix.net Page 23 www. Set Voice 802. UNCHECK VLAN ID Check Enable. (or other as needed) Hit Apply. Go to Advance/QOS. Reconnect the phone to a port where the voice VLAN is supported if necessary. Set diffserv value to 0x2e (46 decimal). Register Status should be "Trying". UNCHECK DHCP Service and NAT.0 <NAT CONFIG MODULE> Enable Nat :0 <---Enable Ftp ALG :1 Enable H323 ALG :0 Enable PPTP ALG :1 Enable IPSec ALG :1 <QOS CONFIG MODULE> Enable VLAN :1 Enable diffServ :1 DiffServ Value :46 VLAN ID :30 802. CHECK Diffserv enable.0. The Phone should now come up on the chosen VLAN. Power cycle phone if it is already connected to this LAN. (or other as needed) Set Voice VLAN ID to 30. Set Voice/Data VLAN Differentiated to Data Untagged. Go to LAN Config. Check Enable Register.1P Value :6 VLAN Recv Check :0 Data VLAN ID :254 Data 802. email@example.com Priority to 6. Enter the Phone Number.
LAN Config . Log back into phone 6.204.txt and loading them on individual phones via Config Manage (extx.txt. reboot…the phone should now navigate the VLAN and receive a WAN IP address from the correct DHCP server.204.255. (data untaged . If you are installing multiple phones.0 PC should be at 10.telematrix.0 or similar) 5. you will want to create multiple configuration files based upon the template you just created and saved. Set your connected PC to an address and subnet mask that will allow the pc to connect to the phone's new WAN IP address (example: phone at 10.Bridge Enable .Setting VLANs Manually via the Web UI 1. Advance -> QoS .192. VoIP -> SIP Config .192.3300ip.net Page 24 www. etc 2.255. 9. Advance -> QoS .Configure phone number. You can load them onto the additional phones by saving them as extx.199 / subnet mask 255.txt = 1234.3300ip.3300ip. VLAN ID. uncheck DHCP Server and uncheck NAT.ON/Checked 4.see QoS Config screenshot (Do not enable VLAN at this time) diffserv. or whatever extension numbering scheme you are creating) Quality of Service and VLAN Tagging are found under Advance -> QOS Below is a valid example of setting a Voice VLAN of 302 and a data VLAN of 301 firstname.lastname@example.org . 7.you will find Bridge Enable checked. Save config. DHCP Server on and NAT ON.1. 77701. Only Bridge Enable should be on.this defines workstation traffic) 3.119 / subnet mask 255.make sure Data Untaged is set in differentiation field 8.3300ip.Set/Check VLAN Enable . server IP address.Setup VLAN under . LAN Config .1.txt.
In the Web UI. Hit "Right Click Here to Save As Config File (. Is the phone on a tagged VLAN? If so.telematrix. given the extension number? 3. of course.net Page 25 www. go to Config Manage. that may necessitate more than one configuration template. it is time to save it and use it for creating multiples. What are the building numbers if more than one? What are the floor numbers? What are the room numbers? Are the rooms differentiated? (For example. What are the gateway address and DNS addresses? These might be handled by DHCP? 6. 4. If that is so. What should the IP address settings be? We can set the phones to a static IP address that will correlate easily with the extension or room number. IP address can be left empty and DHCP used. How should each be configured. After you have created the first known good working phone config file.txt). How many phones are in each type of room? What is the extension number of each phone in each room?) 2. please make it clear. standard rooms. There are two SIP lines on each phone. What is the address of the TFTP server in the system? Using the TFTP server on the Mitel 3300ICP is a known. If they are not. others are made by copying and substituting the values that need to be changed into other unique config files. 9. This will make future maintenance easier. working and available way to go if installing on a Mitel controller. What is the SIP Registrar address and port? Is there a SIP Proxy? (unlikely) 7. The items below will probably be constant. Saving a Template Configuration file After configuring a phone to satisfaction. The complete numbering plan for the phones to be installed. What dial termination rules are appropriate? Something like this is probably needed: Item1 rule :0 Item2 rule :[1-8]xxx Item3 rule :911 Item4 rule :9911 Item5 rule :91xxxxxxxxxx sipsupport@telematrix. Select a directory and save Building Configuration Files The following information is required for the process of building multiple configuration files: 1.net . suites vs. what is the VLAN ID and priority? What should the DSCP setting be for voice packets? 8. 5. The items above will all be different on each phone.Using the Mass Configuration Tool The purpose of the TeleMatrix Mass Configuration Utility is to allow the installer to program a single phone to work within the network and then create multiple files (a unique one for each phoneset).
What should the 10 softkeys be set to? Once these things are known.0003 must become <<VOIP CONFIG FILE>>Version:2.net Page 26 www. They are then loaded onto the phone via the process below. the file version (top line of config file) must be incremented. 3.10. if it has acquired a new IP address from the network find that IP with * * 4 7 # Type in username admin and password admin sipsupport@telematrix. Attach POE (Power Over Ethernet) to the 3300IP or 9600IP WAN port Connect an Ethernet cable from the phone’s LAN port to a computer with a web browser Open a web browser and point it to http://192. Ex: <<VOIP CONFIG FILE>>Version:2. What should the MWI number be set to? 11.0004 Loading Configuration Files 1.1 (default IP address for 3300IP) Alternatively. 2.net . 5. IMPORTANT: When creating any new configuration file.168. 4.10.telematrix. a template can be produced and reproduced for each phone.
txt Eg: 1041. but generally follow the naming convention of room#.phonemodel#.Next Navigate to.net . and select the Config Manage tab on the left At the bottom of the screen is Update Configuration Click on the Browse button to select a configuration file to load onto the phone.3300ip. Configuration files are .telematrix.net Page 27 www.txt files. They can be named anything.txt sipsupport@telematrix.
Press Update button…the phone will load the new file and reboot sipsupport@telematrix.Select the file you want to load for that phone: In this case we are loading extension 1041.net Page 28 www.3300ip.net .txt indicating that extension 1041s configuration will load on to a 3300IP model phone.telematrix.
After 20 seconds or so.168.10.0004 When the phone Boots up.2 The TeleMatrix SIP phone sets support configuration file downloads via DHCP Option 66 in Firmware version th V1.232 (November 8.62. 2008) and later (Sept 5 code DOES NOT). The 3300ip. Using the example of 1234.txt naming convention is used for both the 3300IP and 9600IP phones. Log back into the phone (192.0003 must become <<VOIP CONFIG FILE>>Version:2. The default page is Current Status you can check that the SIP Line 1 is indeed updated to the correct extension at the correct server. the installer would press the following keys: 1234# At that point.telematrix.txt (1234 being the varying DN/Extension number of each individual phone. IP Address of phone is verbally read out 29 **47# email@example.com . the file version (top line of config file) must be incremented. The phone will then reboot with a new configuration. the phone will be rebooted: at this time you can refresh your screen by reloading the web URL.net Page when the user presses the keys www.3300ip. When creating a new configuration file.1 admin / admin) to check that your update was successful.3300ip. The files have a naming convention of 1234.7. the phone will retrieve the configuration file from the tftp server IP address (as specified in the 3300ICP ESM form DHCP Options).1. 1041@10. phones with a display will ask for a Config ID. Ex: <<VOIP CONFIG FILE>>Version:2.
the installer and the administrator.TMX IP Phone Installation and Configuration Overview This section focuses on describing the environment that the TeleMatrix hospitality SIP phones will usually be installed within. Each phone may have unique requirements for its own configuration. The administrator wants to be able to control and configure all phones from a central point.net . Administrator Environment The relevant parts of the environment for configuration and installation are as follows. He needs to be able to update the configuration of one or more phones easily from a central point. This user has limited technical knowledge and mainly wants to avoid complication. Any analog phones or non-TMX VOIP phones on the property are out of the scope of this document. Users The requirements for phone installation and configuration are focused first on the needs of two types of users.telematrix. The administrator has control of the network and IPBX configuration as well as the phone configurations. The TFTP Server will hold the configuration files for the phones. It is addressed via IP. even when all are provided by TMX. IPBX The VOIP phone switch. The guest is not a “user” in this discussion. The phones register with the IPBX to form the phone system on the property. We are concerned only with TMX VOIP phones here. easily and reliably. Every phone has a keypad UI using the 12 key keypad for entering and retrieving critical information. Phones There will be several models of phone at any property. This person creates the configurations and is the local person who has knowledge of how the system should work. Every phone has a web UI from which the configuration can be modified using a browser. The IPBX has a configuration which must match up with the phone configuration.net Page 30 www. He needs to be able to find the configuration of a given phone quickly and determine what configuration is active in the phone. This role might be split among two or more people. TFTP Server sipsupport@telematrix. Installer The Installer wants to place phones quickly. The phones are customized for the property in various ways including custom face plates. The configuration of hundreds of phones is inherently complex and the administrator wants tools that simplify this as much as possible. Anyone placing or replacing a phone in a room is acting in the role of Installer.
net Page 31 www. executive. There may be multiple types of room.*) Tasks The main tasks carried out by the users are the source of the requirements for the system. When the configuration is complete.3300ip. They may be of different types. The PMS knows a phone only indirectly by its extension or room number. the TFTP server address and VLAN assignments from a DHCP server. only indirectly through the IPBX. The phones will obtain IP addresses. The MCU must generate a ConfigID for each phone configured. The PMS and the IPBX must communicate for various reasons. The layer 2 network as it appears to the phone may be a simple LAN or a VLAN. The phone configuration file is essentially a database of information describing the configuration. (*Support for the DHCP Options is not available in the TeleMatrix SIP phones at this time. The phones in a room are part of a group and have the same extension number. sipsupport@telematrix.PMS Property Management System. Bigger properties are likely to have multiple VLANs. DHCP Servers Each LAN or VLAN must have its own DHCP server.net . The phone configuration must be created in concert with the IPBX configuration because IDs in the phone and IPBX configurations associate a phone with an extension in the IPBX. DHCP may provide a voice VLAN id (DHCP Option 132) and DSCP (DHCP Option 133) and TOS values for voice traffic (DHCP Option 134). Each phone will be connected to the network. The phones and IPBX will communicate via IP and will use IP addresses to reach each other.telematrix. The tool must store the configurations in editable form. the Administrator can use the Mass Configuration Utility (MCU) to write the multiple configuration files for all or a selection of phones to be loaded on the TFTP server. deluxe. an IP address.txt) The ConfigID will be constructed from the room number and building. Configuration Creation Using a representative SIP phone (3300IP/9600IP). The configuration files are ultimately placed on the TFTP Server for download by the phones. DNS server addresses and the TFTP Server address to each phone as it powers up. The DHCP servers provide at a minimum.txt. A room may have one or more phones installed. Lower end properties are likely to have only a single LAN which carries voice and other traffic. suite. (xxxx. The configuration files written to the TFTP Server will be named <ConfigID>. etc. standard.<phone type>. In addition. Each phone will have its own configuration. Room Network Mass Configuration Utility This tool creates the configuration files for the phones. the Administrator creates a configuration for the phones. The phones do not communicate directly to the PMS.
A room with 3 phone-templates in its roomtemplate will result in the 3 phone configuration records. Phone Installation Installation is the placement of a new unconfigured phone in a room. Once the above information is set. upload the working configuration file to your PC. For example. The phone will then reset and bring itself up under the new configuration. Once the ConfigID is entered. the Executive room-template might designate 3 phones. The phone. • Create the new configuration in the MCU. If a phone fails to come up correctly. When all the phone configurations are correct. If a phone-template is changed. Define what buildings exist. Floors and Room numbers. • Create the Buildings. A second phone will then be tried.3300ip. It is created by editing the configuration through the GUI or by editing a configuration file directly. For example. will prompt the Installer for the ConfigID. the “cordless beside” phone-template. the bedside phone 71206 and the desk phone 81206. the Installer will make only minimal efforts to troubleshoot the problem.net . If that too fails. sipsupport@telematrix. The ConfigID should be a predictable combination of codes so that the Installer does not need a voluminous list of ConfigIDs. • Generate phone configuration. a single operation can generate the actual phone configurations. If the phone type string for this phone is “3300ip”. A phone configuration will contain a full. Each phone is placed.net Page 32 www. The Installer then conducts whatever tests are deemed necessary. • Create a set of phone-templates. Whenever a change is made directly to a phone configuration. The phone will obtain an IP address and the TFTP Server address from DHCP. the problem will be escalated to the Administrator as a probable error in the configuration. A phone template is a configuration file that is complete and tested for 1 extension. Each room must be associated with a room-template.telematrix. the Administrator must re-generate the configuration files to propagate the changes to the individual phone configurations. executive-desk template and the bathroom template. the Installer selects the type and number of phones for the room. a flag is set in the record. so exceptions are always known.txt. Each template describes a room that will be identically equipped and configured. If the second phone succeeds. Define how many floors are in the buildings and what the floors are “named”. the phone will use the TFTP Server to load the proper configuration file. the administrator can write out all the configuration files out to a directory. then the configuration file name for the bathroom phone would be 91206. perhaps directly to the TFTP home directory. individually modifiable phone configuration. The installer enters the ConfigID through the keypad. • Generate configuration files. The values will have been set according to the room-template and phone-template. connected to the network and powered up. the first will be marked DOA and set aside. because no ConfigID is yet configured. • Create a set of room-templates. Face plates are installed at this time if the faceplates are room specific. The administrator can modify individual phone configurations.The steps are below. The phone should display indications that it is up on the correct extension and is registered. After the phone is fully tested. Using an installation plan. the bathroom phone in room 1206 could have a ConfigID of 91206.
Once configured. others are made by copying and substituting the values that need to be changed into other unique config files. This will make future maintenance easier.txt. What should the IP address settings be? We can set the phones to a static IP address that will correlate easily with the extension or room number.telematrix. unconfigured phone. After you have created the first known good working phone config file.. coming up under the new configuration. A model designation must be part of the configuration file name. the Installer must enter a password and may then set the new ConfigID into the phone. etc) Using the Mass Configuration Tool The purpose of the TeleMatrix Mass Configuration Utility is to allow the installer to program a single phone to work within the network and then create multiple files (a unique one for each phoneset). a phone will have a password in place. Select a directory and save Building Configuration Files The following information is required for the process of building multiple configuration files: 1. if two different models might be used in that location.net .txt). two or more configuration files may be generated for a given phone. sipsupport@telematrix. given the extension number? 3.Select "Right Click Here to Save As Config File (. The complete numbering plan for the phones to be installed. suites vs. (Example: 3300IP phones have configuration files of 3300IP. There are two SIP lines on each phone. An Installer can reset the replacement phone to factory defaults and then proceed as in a new installation.net Page 33 www. How many phones are in each type of room? What is the extension number of each phone in each room?) 2. 9600IP phones have 9600IP. The Installer then verifies that the phone is up and working in the correct extension. When the replacement phone is put in place and powered up. of course. go to Config Manage. It then loads the new configuration file and resets. When replacing a phone with one that has been used previously the phone will not prompt for the ConfigID. What are the building numbers if more than one? What are the floor numbers? What are the room numbers? Are the rooms differentiated? (For example. Saving a Template Configuration file After thoroughly configuring a phone to work satisfactorily. How should each be configured. standard rooms.Phone Replacement When replacing a phone with a new. IP address can be left empty and DHCP used. For that reason. the procedure is the same as for initial installation. In the Web UI of your known good sample phone. . 1.txt. it is time to save it and use it for creating multiple files (one for each phone endpoint). Configuration Files Different phone models may require different formats in their configuration files.
5.net Page 34 www. What should the MWI number be set to? 11. What are the gateway address and DNS addresses? These might be handled by DHCP? 6.telematrix.4. The items above will all be different on each phone.com and have the files built for you. please make it clear. They are then loaded onto the phone via the process below. the file version (top line of config file) must be incremented. that may necessitate more than one configuration template. The Mass Configuration Utility is available for TeleMatrix partners. What is the SIP Registrar address and port? Is there a SIP Proxy? (unlikely) 7. The items below will probably be constant. as a tool to facilitate building their own multiple config files. what is the VLAN ID and priority? What should the DSCP setting be for voice packets? 8. Is the phone on a tagged VLAN? If so. working and available way to go if installing on a Mitel controller. IMPORTANT: When manually creating any new configuration file.net . If you have a mass configuration subscription agreement on file with TeleMatrix. What should the 10 softkeys be set to? Once these things are known. Example: <<VOIP CONFIG FILE>>Version:2.0003 must become <<VOIP CONFIG FILE>>Version:2. you may send your template to sipsupport@telematrixusa. a template can be produced and reproduced for each phone. If they are not. What is the address of the TFTP server in the system? Using the TFTP server on the Mitel 3300ICP is a known. If that is so. What dial termination rules are appropriate? Something like this is probably needed: Item1 rule :0 Item2 rule :[1-8]xxx Item3 rule :911 Item4 rule :9911 Item5 rule :91xxxxxxxxxx 10. 9.0004 sipsupport@telematrix.
net . 9.1 (default IP address for 3300IP) Alternatively. 10.10. 8.Loading Configuration Files 6. if it has acquired a new IP address from the network find that IP with * * 4 7 # Type is username admin and password admin Next Navigate to. 7. and select the Config Manage tab on the left firstname.lastname@example.org Page 35 www. Attach POE (Power Over Ethernet) to the 3300IP or 9600IP WAN port Connect an Ethernet cable from the phone’s LAN port to a computer with a web browser Open a web browser and point it to http://192.168.telematrix.
txt indicating that extension 1041s configuration will load on to a 3300IP model phone.txt Select the file you want to load for that phone: In this case we are loading extension 1041. They can be named anything.3300ip.txt Eg: 1041.txt files.telematrix.net Page 36 www. but generally follow the naming convention of room#.net .phonemodel#. Press the Update button…the phone will load the new file and reboot email@example.com.At the bottom of the screen is Update Configuration Click on the Browse button to select a configuration file to load onto the phone. Configuration files are .
3300ip. The default page is Current Status you can check that the SIP Line 1 is indeed updated to the correct extension at the correct server.telematrix.62.3300ip.txt.net Page 37 www.2 Updating Firmware and Configurations via TFTP The ongoing maintenance and swapping of TeleMatrix SIP phones in a hospitality setting currently requires that the SIP sets retrieve a configuration file of xxxx.1 admin / admin) to check that your update was successful. the phone will be rebooted: at this time you can refresh your screen by reloading the web URL. Phones can receive firmware upgrades periodically when new features are added or bugs are detected and fixed sipsupport@telematrix. 2.txt from a TFTP server.168.net .10. Implementing the TFTP server resident in the Mitel 3300ICP allows that: 1. Example placing/powering the phone and pressing 1234# will cause the phone to retrieve 1234. Log back into the phone (192.After 20 seconds or so. which in this example is the phone’s config file. 1041@10. Phones can be setup simply from the room with a series of key presses.1. 3.
This new configuration would then reside on the local tftp server.txt).50 – (Replace with your TFTP server where the phone configuration files are placed) Auto Image Name :21b4V1_7_237_235T20081206001533.telematrix.0003 becomes 2.0. At that point place the IP Phone’s configuration files into the tftp subdirectory. This was tested and should work as long as the phone can truly reach and download via tftp. but this time they will download new firmware. Step 1 .4. replace the TeleMatrix IP Phone config files again with an incremented version (2. Use the TeleMatrix Mass Configuration Tool to create multiple files Step 4 .0. along with the firmware file used for the upgrade. dated 30 October 2008 and later.(The new firmware file will have a name like this) Auto Image User : Auto Image Password: Auto Image Protocol:2 Download Username :user Download password :pass Download Server IP :0.net .net Page 38 www. Step 3 . This will work on phones with firmware supporting DHCP Option 66.(Extension 1234 in this example) Config File Key : Download Protocol :1 Download Mode :0 Download Interval :1 In a Mitel 3300ICP environment the TFTP Server is a folder/subdirectory best reached by using FTP into the 3300ICPs IP address. reboot again and be upgraded AND continue working as before.z . grab their same expected config file ( example: 1234. firstname.lastname@example.org) and a config module specifying the new firmware file is added.Implement the Mitel 3300ICP TFTP server scenario described below: Step 2 – Configure the Mitel 3300ICP and place files on its native TFTP server.txt .168. Hotel staff can easily replace a defective phone simply by following the steps referenced above in 1 a.0 Config File Name :1234.3300IP.Cycle the power on phones one at a time OR cycle the power on the POE forcing all the phones to reboot if that is ever deemed a safe option. Result: The 3300IP or 9600IP phones will boot.As new firmware and configuration files are deemed necessary. <AUTOUPDATE CONFIG MODULE> Auto Image Server :192.0. The alternative is to manually upgrade the TeleMatrix SIP phonesets by logging into each phone’s web user interface (UI)… browse to the web interface of the phone and manually upgrade through the System -> Upgrade Create a new configuration file for the phone with the following “mini-config” added to the already existing phone configuration.
Implement the Mitel 3300ICP TFTP server : Here is the configuration to be implemented in the network environment to allow the TeleMatrix SIP phones to be served a DHCP address and route via DHCP Option 66 to the Mitel Controller server and download it’s config file.net Page 39 www.net .telematrix. This will vary by property and security rules. sipsupport@telematrix.Step 1 .
This is done under DHCP Options email@example.com Page 40 www.net .Step 2 – Configure the Mitel 3300ICP and place files on it’s native TFTP server. Specify the tftp server name in the Mitel 3300ICP controller.
firstname.lastname@example.org Page 41 www.telematrix.net .
Using Microsoft IE.net .2 3300ICP – Default User ID is system and password is password email@example.com Page 42 www.20. type in your Mitel 3300ICP controller’s IP address in to the browser: Eg ftp://10.
After the challenge.net . you will arrive at the root of the FTP server firstname.lastname@example.org Page 43 www.
net . email@example.com Page 44 www.telematrix.You will want to view the files on the controller with Windows Explorer View -> Open FTP Site in Windows Explorer Now you can see the hidden directories: The tftp subdirectory is here…doubleclick to enter.
Open a second window of Windows Explorer and browse to where you have the Configuration files for the TeleMatrix IP Phones.net Page 45 www.telematrix.net . Select the config files and drag and drop into the tftp directory sipsupport@telematrix.
grab their same expected config file ( example: 1234.Step 3 . Result: The 3300IP or 9600IP phones will boot. sipsupport@telematrix.Cycle the power on phones one at a time OR cycle the power on the POE forcing all the phones to reboot if that is ever deemed a safe option.3300ip. but this time they will download new firmware.0003 becomes 2. reboot again and be upgraded AND continue working as before.net .txt). This was tested and should work as long as the phone can truly reach and download via tftp.net Page 46 www.0004) and a config module specifying the new firmware file is added. replace the TeleMatrix IP Phone config files again with an incremented version (2.As new firmware and configuration files are deemed necessary. Use the TeleMatrix Mass Configuration Tool to create multiple files Step 4 .telematrix.
net Page 47 www.TFTPD32 and Firmware Upgrade QuickStart for 3300IP and 9600IP TeleMatrix SIP phone sets can retrieve configuration files and firmware file upgrades via the tftp protocol.net . Many SIP servers have built in tftp servers.jounin.html 2. In the boot-up process the TeleMatrix SIP phones can receive information (via DHCP Option 66) telling the phone where the TFTP server is (in the form of an IP address) 1. Download and Install TFTPD32 . TeleMatrix has had success with the freeware TFTP Server (TFTPD32) running on Windows XP. TFTPD32 can act as BOTH a DHCP server and TFTP server.telematrix.net/tftpd32. Setup local network on the PC running TFTPD32 3. Set up the DHCP Server TAB with option 66 in TFTPD32 sipsupport@telematrix. but there are some occasions where it is advisable to use one in a stand-alone setting (such as when pre-configuring or testing).http://tftpd32.
10.3300ip.net Page 48 (Save this as 3.3300ip. This can be used standalone. 4. <<VOIP CONFIG FILE>>Version:2. or can be added to the phone’s complete configuration file.net .Additional Option is set to 66…the IP address to its right is the TFTP server…in this case 192.txt and/or the firmware file in the specified directory (in this case C:\Program Files\Tftpd32) 6. the following <AUTOUPDATE CONFIG MODULE> is a template for a small configuration file specifically to update firmware.telematrix.1…the same machine running the server. Updating Firmware If you are only updating firmware.168. That should be all the setup needed for the PC running the TFTP server. Example: 1234. Select the folder where the TFTP server will pull files from 5.0004 sipsupport@telematrix. The next step is to plug a phone into a POE switch connected to the PC wait for the Config ID challenge. then input the configID followed by #. 7.3300ip. The phone will then grab the corresponding file off the TFTP server (the file must be located in the TFTP serving folder.txt) www.txt will be the configuration file downloaded when you input 1 2 3 4 # at the Config Id challenge. Place all the config files xxx.
) Config File Key : Download Protocol :1 (0 = ftp.(The new firmware file name. simply wait a few seconds before cycling power to the phone. press “#” during the startup procedure (On display phones. display phones will prompt for ConfigID and non-display phones will prmpt audibly with “Doodle Doodle” tone – When it is occupied with a filename like 1234.0.net Page 49 www. but display-less phones such as the 9600IP-DECT prompt with a series of tones sounding like “doodle-doodle”.<AUTOUPDATE CONFIG MODULE> Auto Image Server :192. The phone will enter into “post” mode. IMPORTANT: When manually creating any new configuration file.8. simply wait 3 seconds before releasing the # key). next you see “conf reset”.3300ip. the file version (top line of config file) must be incremented.168.3300ip.0. then input * # 1 6 8 on display phones you will see “clearing conf” on the screen.z .0 Config File Name : (When this is blank.) Auto Image User : (tftp does not use authentication.net . Example: <<VOIP CONFIG FILE>>Version:2.telematrix.txt) when the phone boots up and requests a Config Id.0004 Reset to Factory Default To reset the phone to the factory default settings.txt the phone will check that file for configuration information. On non-display phones. cycle power (remove and replace WAN power cable) to restart the phone with factory default settings. In non-display phones. 2 = http) Download Mode :0 Download Interval :1 <<END OF FILE>> You could save this as a text file (such as 3. Upgrade Firmware and Retain known Working Configuration Files firstname.lastname@example.org. Now you have reset to the default settings.3300ip.25 (Your TFTP server where the phone configuration files are placed) Auto Image Name : 3300SIP-1. 1 = tftp. at power up you can see a black progress bar.10. (Display phones display Config Id.0003 must become <<VOIP CONFIG FILE>>Version:2.txt) and upgrade the phone’s firmware by typing in 3 # (to retrieve 3. Finally. but ftp and http do) Auto Image Password: Auto Image Protocol:2 <AUTOUPDATE CONFIG MODULE> Download Username :user Download password :pass Download Server IP :0.
This should upgrade the phone’s firmware and put back on the known working configurations of the phones.txt) 5.telematrix. At Config ID Prompt (Doodle Doodle) pres 3 # to download autoupdate image config file (3.3300ip. Enter the original config ID # for the room to restore the original values (This Version Number of config file should be higher than the Version Number 2. Put the new firmware Auto Image Name server : 3300SIP-1.1.0001) 4.) 3.net Page 50 www.0-513.3300ip.net . sipsupport@telematrix. count to three then * # 1 6 8 then cycle power again) (This will reset your phone with a blank config file of Version Number 2.0004 now on the phone because of 3.txt (Autupdate Config Module) on the tftp server (DHCP Option 66 on Guest VLAN AND Voice VLAN must specify the tftp server referenced in Auto Image Server.3300ip.txt ) This process assumes that the phones can still reach a single TFTP server from both the guest and voice VLANs.z on your tftp 2. Put the 3. Factory Reset on the phone (# at power up. After phone downloads and reboots you will be challenged for Config ID (doodle doodle) again 6.8.
extension number/account name. enable register and enable message waiting indication are all programmed here. Pointing your web browser to that IP address. phone number and display name. Our example 3300IP phone is programmed as extension 1234 Program your connection under the VoIP -> SIP Configuration Screen Server address of the IP/PBX.net Page 51 www. Login = admin Password = admin This is the Default Current Status Page The scope of this document is to provide the basic screenshots necessary to quickly configure the guest phone for basic registration and show the user where to program voicemail retrieval keys and speed dials. To retrieve an IP address.telematrix. sipsupport@telematrix. The Phones are powered only by POE/802. You will be presented with a login screen.3af and will acquire an IP address when met by a DHCP server. press * * 4(I) 7(P) #. The phone’s IP address will be spoken by audio through the speaker.net . Begin by plugging your POE Ethernet cable into the WAN port.TeleMatrix SIP Quickstart The TeleMatrix 3300IP and 9600IP Cordless DECT are SIP-only hospitality guest sets.
Reset to Factory Default To reset the phone to the factory default settings. 2. Internal Menu: To enter the phone’s internal menu.net Page 52 www. Press the store key… press the digits you want stored… press a speed dial key. The left (store) key is used to store speed dials as well as enter the internal menu to check status and program the phone.telematrix. hold down the left (store) key for three seconds.Speed dial and Touchlite Message keys are programmed under Advance -> Memory Key MWI Number is the field for programming the Red Message Waiting Indicator Touchlite. press “#” during the startup procedure (At power up you can see a black progress bar). next you see “conf reset”. Vol up key navigates up Vol Down key navigates down Right/Flash key is Enter/Select Left/Store key is Escape (back out of that menu option) To determine the IP address assigned to the phone. Manual Programming . Finally. At that time. cycle power (remove and replace WAN power cable) to restart the phone with factory default settings. In this example. you will be prompted to enter the password (default password = 123) then press the other key (right key = flash) to enter the LCD navigation menu. 1. Speed Dial: To program a speed dial.Programming the 3300IP via the LCD and Submerged Keys There are 2 submerged keys (above the 10 speed dial keys/underneath the faceplate). Now you have reset to the default settings. it is programmed to dial number (7001) on the IP/PBX for retrieving voicemail messages. then input * # 1 6 8 Then you will see “clearing conf” on the screen. email@example.com . Navigate to Config -> Network -> WAN -> Status using the keys and process outlined above. The phone will enter into “post” mode.
If necessary the LAN should be set to Bridge mode also. It might come from the configuration file. it should be displayed there.telematrix. then the user would enter **77*123*1234#.**77*password*ConfigID# (**RP*xxx*yyyy#) Description: After entering **77*. the phone willdisplay or audibly respond with the firmware version number such as "1. Set VLAN .net . If the password (in the existing config on the phone is 123. the phone should set VLAN Enabled and the Voice VLAN ID. The phone will then download the new config file 1234. enter "**87#9382#30#".Reference – Quick Keys The TeleMatrix family of SIP phones has implemented an innovative way to determine various states of the SIP phone and the network it is attached to via the phone’s dial-pad. This should be the TFTP server address being actually used.**39# (**FW#) Description: When **39# is entered. Show Firmware Version .**83# (**TF#) Description: When entered. and the new config file is 1234. If the phone has an LCD panel. The user should NOT be prompted for the password. option 66.) Show VLAN . By pressing the * key twice in succession followed by a series of numbers (generally matched to the command’s corresponding letters. Show TFTP Server Address .txt).240. The keypad password is also required. If VLAN is disabled “Zero” to indicate “off” is spoken.7. option 125 or option 43. If the phone has no display panel.) Show IP address . the phone responds with the IP address of the TFTP server.3300ip.**87# (**VS#) Description: This allows the user to set the VLAN ID.**85# (**VL#) Description: When entered respond with the Voice VLAN ID.net Page 53 www.**47# (**IP#) Description:**47# causes the phone to read out the IP address currently assigned. firstname.lastname@example.org. it should be read out audibly on the speaker (or handset if off hook. or the address cannot be displayed. followed by #.3300ip.235". the user must enter the Keypad Password followed by a * then the ConfigID of the new config file. When a VLAN ID is set. Re-program New ConfigID . To set the VLAN ID when the password is 9382 and the VLAN ID is 30.
The 3300/3302IP corded hospitality phones are powered via 802.3af POE and consume approximately 2.3af POE and consume approximately 2. The max power consumption is 3.5 Watts of power thus falling into the Class 1 spectrum of 802.5 Watts of power thus falling into the Class 1 spectrum of 802.5 W 2.3af.0 W Class 2 email@example.com POE and consume approximately 2.net Page 54 www.5 W 2.3af.5 Watts of power thus falling into the Class 1 spectrum of 802. Model 9600/9602IP-DECT 3300/3302ip 3300IP-TRM Trimline IP550 IP100 Wattage Consumed 3. The 3300IP-TRM Trimline corded hospitality phones are powered via 802.5W.1 Watts of power thus falling into the Class 1 spectrum of 802.net .3af POE and consume approximately 6. The IP100 corded business class phones without LCD display are powered via 802.1 W POE Class Class 2 Class 1 Class 1 Class 1 Class 1 Preliminary / Not Yet Released TMX1170 6.5 W 2. The auxiliary handset stations are powered via standard electrical plugs.3af.telematrix.3af.3af.3af POE and consume approximately 2. thus falling into the POE class spectrum of Class 2.3af Classification of TeleMatrix Models) The 9600/9602IP-DECT cordless hospitality phone has a base station that is powered via POE 802.0 Watts of power thus falling into the Class 2 spectrum of 802.1 W 2.Reference –Power Over Ethernet (802. The IP550 corded business class phones with LCD display are powered via 802.3af. The Not yet released TMX1170 IP/DECT TouchScreen Device are powered via 802.
Press “3” on the base unit to delete the third handset. On handset – Press on/off key and listen to confirm you have dial tone.net . 5. Press “2” on the base unit to delete the second handset. OR Press “1” on the base unit to delete the first handset.3af.5W. 1. The auxiliary handset stations are powered via standard electrical plugs. Delete Handset Registrations from 9600IP Base: Press and hold down the “FLASH” key on the base unit for three seconds. 8. the Speaker will “beep”. then Press “0” on the base unit to delete all the handsets. Note: After pressing the number keys. 4. Press “4” on the base unit to delete the fourth handset. 3.net Page 55 www. When Charge indicator light stops flashing. The next procedure deletes the handset registrations so that you can start again. The max power consumption is 3. Register One Handset: Plug 9600IP base into a Power Over Ethernet (POE) Layer 2 Switch Wait for ConfigID tone-prompt Enter ConfigID and # to retrieve file from tftp server OR Press # to bypass ConfigID Press Speaker key on Base to confirm dial tone Press Speaker key again to hang up Install battery in remote handset On 9600IP base – Press and Hold Locate Key until charge Light Blinks On Handset – Press and hold * key – Listen for short beep and continue holding the * key until you hear the second longer “sing-song” beep 9. sipsupport@telematrix. When a fifth one tries to register to the base it fails. it means that the deletion is finished. Register up-to a total of 4 handsets: It is possible to register up-to 4 remote handset kits to Repeat this process for three more handsets (LEAVE BATTERIES IN ALL HANDSETS) Only 4 handsets can be registered to a base. thus falling into the POE class spectrum of Class 2.Reference –9600/9602IP DECT Handset/Base Registration and De-Registration The 9600/9602IP-DECT cordless hospitality phone has a base station that is powered via POE 802.telematrix. 6. 2. Charge indicator light will flash. which means the handset is being deleted by the phone. 7.