TeleMatrix SIP Phone Administration Guide

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About this document This How-To-Guide is intended for Customer Service and Technical Installation Personnel involved in the installation and maintenance of TeleMatrix SIP Endpoints.

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Table of Contents Overview .............................................................................................................................................5 Software & Hardware Setup .......................................................................................................5 Device Limitations ..........................................................................................................................5 Mitel 3300ICP Setup Notes..........................................................................................................6
Network Requirements ..................................................................................................................6 Assumptions for the 3300 ICP programming ..............................................................................6 Licensing and Option Selection - SIP Licensing.........................................................................7 Multiline IP Set Configuration .......................................................................................................8 Class of Service Assignment ........................................................................................................9 SIP Device Capabilities Assignment ..........................................................................................11 Station Service Assignment ........................................................................................................12 Multiline Set Key Assignment .....................................................................................................13

Telematrix SIP Phone Setup Notes .......................................................................................14
Telematrix QuickStart…………………………………………………………...………...……………15 Manual Programming.………………………………………………………………………………..…17 Manually Configuring VLANs………………………………….………………………………………20 Using the Mass Configuration Tool…………………………………………………...……………..22 Loading Configuration Files.……………………………………………………………...…………..23 TMX IP Phone Installation and Configuration Overview………………………………...……….28 Using the Mass Configuration Tool………………………………………………………………….33 Loading Configuration Files…………………………………………………………………………..35 Updating Firmware and Configurations via TFTP…………………………………………………37 Reference – TFTPD32 and Firmware Upgrade QuickStart for 3300IP and 9600IP…………..48 Reference - Single Page SIP QuickStart for 3300IP and 9600IP……….………………………..52 Reference – Quick Keys (* * Commands to gain network information from phones) ....…..53 Reference – Power Over Ethernet (802.3af Classification of TeleMatrix Models) ……..…...54 Reference – 9600/9602IPDECT Handset/Base Registration and De-Registration ……..…...55

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Overview
The first section of this document provides a reference for configuring the Mitel 3300 ICP to host the Telematrix single line corded 3300IP and/or cordless 9600IP-DECT SIP phone endpoints. The different devices can be configured in various configurations depending on your VoIP solution. This document covers a basic setup with required option setup.

Software & Hardware Setup
These are the product software/firmware versions known to interoperate on the 3300 ICP.

Manufacturer Mitel TeleMatrix TeleMatrix

Variant 3300 ICP – MXe platform 9600IP Single Line DECT/Cordless SIP Phone 3300IP Single Line Corded SIP Phone

Software Version 8.0.11.22
V1.7.253.254 Feb 25 2009

V1.7.249.248 Feb 12 2009

Device Limitations
This is a list of problems or not supported features when the Telematrix 3300IP phone is connected to the Mitel 3300.

Feature Call Transfer Busy SIgnal

Problem Description Unable to transfer calls using device based setup (Supervised or Unsupervised) 9600IP non-Display phone – Busy Signal is delayed for approximately 10 seconds.

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6Mb/s. jitter < 30ms.729 voice session (assumes 20ms packetization). the Ethernet bandwidth consumption will be approx 1. As a guide.711 and 0. sipsupport@telematrix.net . Please refer to the 3300 Engineering guidelines for further information.7 Mb/s for G. For high quality voice. Almost all Enterprise LAN networks can support this level of traffic without any special engineering. • Assumptions for the 3300 ICP programming • The SIP signaling connection uses UDP on Port 5060. one-way delay < 80ms). As an example.net Page 6 www.711 voice session and 29 Kb/s per G.telematrix. the Ethernet bandwidth is approx 85 Kb/s per G. Network Requirements • There must be adequate bandwidth to support the voice over IP. for 20 simultaneous SIP sessions.Mitel 3300ICP Setup Notes System based configuration is recommended since Telematrix SIP phones can’t support device based call transfer (supervised or unsupervised). the network connectivity must support a voice-quality grade of service (packet loss <1%. The following steps show how to program a 3300 ICP to connect with the Telematrix SIP phone.

SIP Licensing Ensure that the 3300 ICP is equipped with enough SIP Device licences for the connection of SIP end points. Figure 1 – License and Option Selection sipsupport@telematrix.telematrix.net Page 7 www.Licensing and Option Selection .net . This can be verified within the License and Option Selection form.

a SIP device can be programmed either in the User Configuration form or the Multiline IP Set Configuration form and are programmed as a “Generic SIP Phone”. Figure 2 – Multiline IP Set Configuration sipsupport@telematrix. Enterprise Manager can also be used to provision where this application is installed. The Number and Login PIN must match the information in Telematrix 9600IP phone configuration.net .Multiline IP Set Configuration On the Mitel 3300 ICP. The Login PIN is the SIP authentication password and the username is the DN.net Page 8 www.telematrix. All other field names should be programmed according to the site requirements or left at default.

are referenced by the Station Service Assignment form for the SIP devices. Figure 3 – Class of Service Assignment sipsupport@telematrix. Classes of Service.net .net Page 9 www. identified by Class of Service numbers.Class of Service Assignment The Class of Service Options Assignment form is used to create or edit a Class of Service and specify its options.telematrix.

telematrix.Figure 4 – Class of Service Assignment (Cont) sipsupport@telematrix.net .net Page 10 www.

one SIP Device Capabilities Assignment form can be assigned to all of one type of SIP device.SIP Device Capabilities Assignment This form provides configuration options that can be applied to various types of SIP devices. for example. program a SIP Device Capabilities Number for the Telematrix 9600IP. though a form may be assigned to several devices. but we recommend System Based to allow for use of Feature Access Codes and greater flexibility.telematrix. The Telematrix 3300IP can only be associated with a single SIP Device Capabilities Assignment form. The SIP Device Capabilities number provides a SIP profile that can be applied to particular SIP devices to allow for alternate capabilities as recommended through the Mitel interop process. In the Device Capabilities form.net . Figure 5 – SIP Device Capabilities Assignment Features work with Device Based or System Based. Ensure that Replace System based with Device based In-Call Feature is set to ‘No’.net Page 11 www. The association between the SIP device and the form is similar to how the Class of Service options work. sipsupport@telematrix.

Night 1 & Night 2.net Page 12 www. This form utilizes Range programming. Enter the previously configured SIP Device Capability number and Class of Service for Day. Select the Telematrix 9600IP phone number then select Change. Figure 6 – Station Service Assignment sipsupport@telematrix.telematrix.Station Service Assignment Use the Station Service Assignment form to assign the previously configured Class of Service and SIP Device Capability number to each of the Telematrix 9600IP phone in the 3300.net .

Figure 7 – Multiline Set Key Assignment Form sipsupport@telematrix. The Telematrix 9600IP will support up to 2 additional key line appearances.Multiline Set Key Assignment You use the Multiline Set Key Assignment form to assign the line type. and directory number to each line select key of the Telematrix 9600IP phone.net Page 13 www.net .telematrix. Each key assignment of the Telematrix 9600IP phone should be defined as multicall type and should specify that a call to the key’s directory number will ring the set. ring type.

101. Access SIP Configuration Settings by browsing to VOIP -> SIP Config: SIP Configuration entry of account settings and server settings • Account Name: This should be the number as programmed in the 3300 ICP followed by the IP address of the 3300 ICP.Telematrix SIP Phone Setup Notes Login into either type of set using a browser to enter the web administration user interface (UI). In this example.11. Phone Number: This is the number that will show on a Caller ID.net . Check on Enable Register. The best process is to configure a single phone to register and have the features desired working successfully. Password: This is the password as programmed into the 3300 ICP for the device.net Page 14 www. Start the process by plugging the 9600IP into a POE switch and obtaining the phone’s IP address using the key sequence * * 4(I) 7(P) # …you will hear an audible readout of the IP address. and then save that phone’s configuration file as a “template” to be used for creating more configuration files. you can see the Register Status Server Address: Enter the address of the 3300 ICP followed by the port as configured on the 3300 ICP (default is 5060). the extension is 29015 and the ICPs IP address is 192. Telematrix has developed a Mass Configuration Utility that will allow installers to take a template and substitute values for as many phones/config files as necessary. • • • • • sipsupport@telematrix. Display Name: This is the name that will show on a Caller ID.telematrix.168.

net Page 15 www.net . Call Service Settings sipsupport@telematrix.Enable/Disable Device Based call features by going Advance > Call Service or SIPConfiguration > Advanced Set If all settings are correct you will see register status Registered and you can begin to make calls.telematrix.

you will be presented with a login screen Login = admin Pass = admin This is the Default Current Status Page The scope of this document is to provide the basic screenshots necessary to quickly configure the guest phone for basic registration and show the user where to program voicemail retrieval keys and speed dials. sipsupport@telematrix. and is self-tested by Telematrix to be compatible with Asterisk IP/PBX.41. phone number and display name. The Phone. enable register and enable message waiting indication are all programmed here. (Network -> LAN Config).net .0.10.net Page 16 www.168. extension number/account name.1. Avaya S8300 IP Server and lab tested for compatibility with the Mitel 3300ICP Version Release 9. as it comes out of the box has a default IP address of 192.TeleMatrix SIP Quickstart The TeleMatrix 3300IP and 9600IP are a SIP-only phoneset. Our example 9600IP phone is programmed as extension 1234 The VoIP -> SIP Configuration Screen Server address of the IP/PBX.telematrix. Connecting to the LAN port of the phone and pointing your browser to that address.0.

Advance -> Call Service Setting menu Speed dial and Touchlite Message Retrieval keys are programmed in Advance -> Memory Key sipsupport@telematrix.The Network WAN/LAN ports may be configured for DHCP or Static Network -> WAN Config: If used as a lobby phone.net .telematrix. program ring-down to a specific number with the “hotline” field.net Page 17 www.

telematrix. secondary dial tone will be supplied at that point. dial tone stops. you get dial tone again.net Page 18 www. When you enter the 2. Setting Dial Plans and Delivering Dial Tone after ‘9’ Browse to Advanced => Digital Map. If you enter a comma into a dial plan entry (example below). Dial plan rules are created under the Digital Rule Table.18xxxxxxxxx will produce a dial tone after the 9. sipsupport@telematrix. When you hit another digit. In this example.net . Or if the entry is “12. For example: 9. dial tone stops again. it is programmed to dial number (7001) on the IP/PBX for retrieving voicemail messages. The dial tone will quit when the 1 is pressed.MWI Number is the field for programming the Red Message Waiting Touchlite.xx” When you enter 1.

net .txt. VLAN ID.3300ip. Only Bridge Enable should be on.3300ip. you will want to create multiple configuration files based upon the template you just created and saved.1. uncheck DHCP Server and uncheck NAT.119 / subnet mask 255. LAN Config .txt = 1234. Save config. Log back into phone 6.you will find Bridge Enable checked.make sure Data Untaged is set in differentiation field 8.ON/Checked 4.3300ip.0 PC should be at 10.204. (data untaged .Setting VLANs Manually via the Web UI 1.192. Advance -> QoS . or whatever extension numbering scheme you are creating) Quality of Service and VLAN Tagging are found under Advance -> QOS Below is a valid example of setting a Voice VLAN of 302 and a data VLAN of 301 sipsupport@telematrix.192. server IP address. 9.Set/Check VLAN Enable .1. reboot…the phone should now navigate the VLAN and receive a WAN IP address from the correct DHCP server.see QoS Config screenshot (Do not enable VLAN at this time) diffserv.199 / subnet mask 255. Advance -> QoS .this defines workstation traffic) 3. Set your connected PC to an address and subnet mask that will allow the pc to connect to the phone's new WAN IP address (example: phone at 10.net Page 19 www. VoIP -> SIP Config .txt and loading them on individual phones via Config Manage (extx.204.Configure phone number. DHCP Server on and NAT ON.255. 77701.3300ip.Setup VLAN under . 7. You can load them onto the additional phones by saving them as extx.255. etc 2.telematrix.0 or similar) 5.Bridge Enable . LAN Config .txt. If you are installing multiple phones.

telematrix.10.net . you must enable Bridge and disable NAT and DHCP Service as below: This setting won’t take effect unless you save the config and reboot the device sipsupport@telematrix.net Page 20 www.168.1 is possible under Network -> LAN Config – In order to enable VLAN.Changing the default LAN IP Address of 192.

Manual Programming . Reset to Factory Default To reset the phone to the factory default settings. In non-display phones. next you see “conf reset”.telematrix. On non-display phones. Internal Menu: To enter the phone’s internal menu. 1. press “#” during the startup procedure (On display phones. at power up you can see a black progress bar. The phone will enter into “post” mode. cycle power (remove and replace WAN power cable) to restart the phone with factory default settings. At that time. Navigate to Config -> Network -> WAN -> Status using the keys and process outlined above. hold down the left (store) key for three seconds. The left (store) key is used to store speed dials as well as enter the internal menu to check status and program the phone.0 in SDP Messages” to YES sipsupport@telematrix.0. when entering IP address) To determine the IP address assigned to the phone.0. Speed Dial: To program a speed dial. Now you have reset to the default settings. you will be prompted to enter the password (default password = 123) then press the other key (right key = flash) to enter the LCD navigation menu.net Page 21 www. If you do not hear Music On Hold (on a 3300ICP) you may need to change a setting in the SIP Devices Capability Assignment – Select “Prevent the Use of IP Address 0. then extension displays twice when you call it. Vol up key navigates up Vol Down key navigates down Right/Flash key is Enter Left/Store key is Escape (back out of that menu option) Redial Key is for changing values The * (asterisk) is used as a . then input * # 1 6 8 on display phones you will see “clearing conf” on the screen.Submerged Keys and programming the Phone from the LCD There are 2 submerged keys (above the 10 speed dial keys/underneath the faceplate). Press the store key…press a speed dial key…then press the digits you want stored there. 3300ICP Notes If there are no telephone directory assignments for the extension. 2. simply wait 3 seconds before releasing the # key).net . simply wait a few seconds before cycling power to the phone.(dot) for IP address entry (eg: press 72* to get 72. Finally.

Hit the Browse button under Update Configuration. cycle power (remove and replace WAN power cable) to restart the phone with factory default settings.) The VLAN cannot be set unless the phone’s LAN interface is in Bridge Mode. <LAN CONFIG MODULE> Lan Ip :192. To reset the phone to the factory default settings. On phones without a display.255. Since the new configuration may have a VLAN ID enabled.) The phone will enter into “post” mode. these (<----) are the settings addressed below in the directions for configuration through the UI.Configuring VLANs Because there is no LCD display.168.telematrix. The UI will no longer be active. Configuring the Phone via web interface with a Prepared Configuration File Connect the phone to a port where it will have a DHCP server available. follow this procedure.net . Resetting the Phone to Factory Defaults If many changes have been made and you need to reset the device. Hit the update button.10. The phone should have a DHCP address. as the phone resets. next you see “conf reset”. there are some quirks to the 9600ip interface that make it difficult to set the QOS parameters (VLAN ID.) Assumptions: Phone should be in WAN DHCP mode on VLAN 30 with priority 6. as there is no display to show status. and the phone has the capability to act as a switch. the phone must be connected to a port where the VLAN is supported or it will not come up and connect to the server. wait 5 seconds before pulling power. To find IP address on the Phone Press * * 4 7 to hear audio readout of IP address. Go to Config Manage. receiving IP addresses on the WAN port and serving IP addresses on the LAN port. Now you have reset to the default settings.1 Lan NetMask :255. In the configuration file. The Phone’s factory defaults set the WAN interface to DHCP and the LAN interface to Bridge Mode with NAT and DHCP Service ON. Finally.net Page 22 www.255. press “#” during the power-up procedure (Wait 3 seconds. The phone will reset and come up under the new configuration. (These last two should be OFF when Bridge Mode is ON.0 Bridge Mode :1 <---<DHCP CONFIG MODULE> Enable DHCP Server :0 <---- sipsupport@telematrix. then input * # 1 6 8 On a phone with LCD you will see “clearing conf” on the screen. Select the prepared Configuration File on your PC. Find the IP address of the phone. Connect your PC to a port that is on the same network (LAN or VLAN) as the phone. Browse and login to the phone via web UI. The procedures below should always allow you configure the phone correctly.

Hit Apply.0 <NAT CONFIG MODULE> Enable Nat :0 <---Enable Ftp ALG :1 Enable H323 ALG :0 Enable PPTP ALG :1 Enable IPSec ALG :1 <QOS CONFIG MODULE> Enable VLAN :1 Enable diffServ :1 DiffServ Value :46 VLAN ID :30 802. Power cycle phone if it is already connected to this LAN. Hit Apply.telematrix. UNCHECK VLAN ID Check Enable.0. UI should remain active. (or other as needed) Set Voice VLAN ID to 30. (or other as needed) Hit Apply. CHECK VLAN Enable.0. Enter the Server address. Go to LAN Config.net Page 23 www.net . Check Enable Message Waiting. Go to VOIP/Sip Config.1p Priority to 6.1P Value :0 Diff Data Voice :0 <---<---<---<---<---<---<---- Configuring the Phone Through the Web User Interface Get IP address from phone panel or use the key strokes * * 4 7 # for audio readout. sipsupport@telematrix. Check Enable Register. Leave SIP1 selected. The Phone should now come up on the chosen VLAN. Go to Advance/QOS. Browse and login to the phone’s web UI. Enter the Phone Number. UI should still be active.Enable DNS Relay :1 DHCP Update Flag :0 TFTP Server :0. Reconnect the phone to a port where the voice VLAN is supported if necessary. Register Status should be "Trying". Set Voice/Data VLAN Differentiated to Data Untagged.1P Value :6 VLAN Recv Check :0 Data VLAN ID :254 Data 802. Set Voice 802. CHECK Diffserv enable. UNCHECK DHCP Service and NAT. Set diffserv value to 0x2e (46 decimal). UI will still be DEAD.

3300ip.txt and loading them on individual phones via Config Manage (extx.1.255.Bridge Enable . DHCP Server on and NAT ON.txt = 1234. reboot…the phone should now navigate the VLAN and receive a WAN IP address from the correct DHCP server.Setting VLANs Manually via the Web UI 1. You can load them onto the additional phones by saving them as extx.telematrix. server IP address.199 / subnet mask 255.3300ip. (data untaged .you will find Bridge Enable checked. you will want to create multiple configuration files based upon the template you just created and saved.204. 77701. Save config. Advance -> QoS . VoIP -> SIP Config . LAN Config .ON/Checked 4. or whatever extension numbering scheme you are creating) Quality of Service and VLAN Tagging are found under Advance -> QOS Below is a valid example of setting a Voice VLAN of 302 and a data VLAN of 301 sipsupport@telematrix.this defines workstation traffic) 3.txt.Configure phone number. etc 2. uncheck DHCP Server and uncheck NAT.Setup VLAN under .net . Advance -> QoS . LAN Config .192.make sure Data Untaged is set in differentiation field 8.Set/Check VLAN Enable .119 / subnet mask 255. Set your connected PC to an address and subnet mask that will allow the pc to connect to the phone's new WAN IP address (example: phone at 10. Log back into phone 6.net Page 24 www. If you are installing multiple phones.0 PC should be at 10.192.255.3300ip.204.3300ip.1.txt. 9.0 or similar) 5. VLAN ID.see QoS Config screenshot (Do not enable VLAN at this time) diffserv. Only Bridge Enable should be on. 7.

please make it clear. working and available way to go if installing on a Mitel controller. What are the building numbers if more than one? What are the floor numbers? What are the room numbers? Are the rooms differentiated? (For example. How should each be configured. The items below will probably be constant.net Page 25 www. 5. After you have created the first known good working phone config file. The complete numbering plan for the phones to be installed. Select a directory and save Building Configuration Files The following information is required for the process of building multiple configuration files: 1. Hit "Right Click Here to Save As Config File (. 4. what is the VLAN ID and priority? What should the DSCP setting be for voice packets? 8. What is the SIP Registrar address and port? Is there a SIP Proxy? (unlikely) 7. Saving a Template Configuration file After configuring a phone to satisfaction. How many phones are in each type of room? What is the extension number of each phone in each room?) 2.telematrix. that may necessitate more than one configuration template. go to Config Manage. What dial termination rules are appropriate? Something like this is probably needed: Item1 rule :0 Item2 rule :[1-8]xxx Item3 rule :911 Item4 rule :9911 Item5 rule :91xxxxxxxxxx sipsupport@telematrix. The items above will all be different on each phone. If they are not. In the Web UI. standard rooms. IP address can be left empty and DHCP used.txt). suites vs. What should the IP address settings be? We can set the phones to a static IP address that will correlate easily with the extension or room number. it is time to save it and use it for creating multiples. of course. What is the address of the TFTP server in the system? Using the TFTP server on the Mitel 3300ICP is a known.Using the Mass Configuration Tool The purpose of the TeleMatrix Mass Configuration Utility is to allow the installer to program a single phone to work within the network and then create multiple files (a unique one for each phoneset).net . This will make future maintenance easier. 9. What are the gateway address and DNS addresses? These might be handled by DHCP? 6. There are two SIP lines on each phone. others are made by copying and substituting the values that need to be changed into other unique config files. given the extension number? 3. If that is so. Is the phone on a tagged VLAN? If so.

10. the file version (top line of config file) must be incremented.1 (default IP address for 3300IP) Alternatively. a template can be produced and reproduced for each phone.168.0003 must become <<VOIP CONFIG FILE>>Version:2.10. if it has acquired a new IP address from the network find that IP with * * 4 7 # Type in username admin and password admin sipsupport@telematrix. 4. Attach POE (Power Over Ethernet) to the 3300IP or 9600IP WAN port Connect an Ethernet cable from the phone’s LAN port to a computer with a web browser Open a web browser and point it to http://192.0004 Loading Configuration Files 1. 2. What should the 10 softkeys be set to? Once these things are known. IMPORTANT: When creating any new configuration file. 5.telematrix. 3.net Page 26 www. They are then loaded onto the phone via the process below. Ex: <<VOIP CONFIG FILE>>Version:2.net . What should the MWI number be set to? 11.

txt sipsupport@telematrix. and select the Config Manage tab on the left At the bottom of the screen is Update Configuration Click on the Browse button to select a configuration file to load onto the phone.net Page 27 www.Next Navigate to.txt Eg: 1041. but generally follow the naming convention of room#.net .telematrix.txt files.phonemodel#.3300ip. Configuration files are . They can be named anything.

net .telematrix.3300ip.txt indicating that extension 1041s configuration will load on to a 3300IP model phone.net Page 28 www. Press Update button…the phone will load the new file and reboot sipsupport@telematrix.Select the file you want to load for that phone: In this case we are loading extension 1041.

7.1.3300ip.10. When creating a new configuration file. Using the example of 1234. the phone will be rebooted: at this time you can refresh your screen by reloading the web URL. The files have a naming convention of 1234. the phone will retrieve the configuration file from the tftp server IP address (as specified in the 3300ICP ESM form DHCP Options). the installer would press the following keys: 1234# At that point.62. the file version (top line of config file) must be incremented.txt.txt (1234 being the varying DN/Extension number of each individual phone.After 20 seconds or so. 1041@10.txt naming convention is used for both the 3300IP and 9600IP phones. phones with a display will ask for a Config ID.net Page when the user presses the keys www. The 3300ip.0003 must become <<VOIP CONFIG FILE>>Version:2. The default page is Current Status you can check that the SIP Line 1 is indeed updated to the correct extension at the correct server.219.3300ip.net .2 The TeleMatrix SIP phone sets support configuration file downloads via DHCP Option 66 in Firmware version th V1.232 (November 8. The phone will then reboot with a new configuration.telematrix.168. IP Address of phone is verbally read out 29 **47# sipsupport@telematrix. Ex: <<VOIP CONFIG FILE>>Version:2. 2008) and later (Sept 5 code DOES NOT). Log back into the phone (192.1 admin / admin) to check that your update was successful.0004 When the phone Boots up.

Phones There will be several models of phone at any property. The phones register with the IPBX to form the phone system on the property. The administrator has control of the network and IPBX configuration as well as the phone configurations. He needs to be able to find the configuration of a given phone quickly and determine what configuration is active in the phone. The guest is not a “user” in this discussion. TFTP Server sipsupport@telematrix. It is addressed via IP. The phones are customized for the property in various ways including custom face plates. This user has limited technical knowledge and mainly wants to avoid complication. even when all are provided by TMX. Every phone has a web UI from which the configuration can be modified using a browser. the installer and the administrator. IPBX The VOIP phone switch. The IPBX has a configuration which must match up with the phone configuration. He needs to be able to update the configuration of one or more phones easily from a central point. The configuration of hundreds of phones is inherently complex and the administrator wants tools that simplify this as much as possible. Administrator Environment The relevant parts of the environment for configuration and installation are as follows. Users The requirements for phone installation and configuration are focused first on the needs of two types of users. This person creates the configurations and is the local person who has knowledge of how the system should work. Anyone placing or replacing a phone in a room is acting in the role of Installer.TMX IP Phone Installation and Configuration Overview This section focuses on describing the environment that the TeleMatrix hospitality SIP phones will usually be installed within. Installer The Installer wants to place phones quickly. The administrator wants to be able to control and configure all phones from a central point.telematrix.net . This role might be split among two or more people. We are concerned only with TMX VOIP phones here. Every phone has a keypad UI using the 12 key keypad for entering and retrieving critical information. Any analog phones or non-TMX VOIP phones on the property are out of the scope of this document. easily and reliably. The TFTP Server will hold the configuration files for the phones.net Page 30 www. Each phone may have unique requirements for its own configuration.

net . A room may have one or more phones installed. The DHCP servers provide at a minimum. The phone configuration must be created in concert with the IPBX configuration because IDs in the phone and IPBX configurations associate a phone with an extension in the IPBX. They may be of different types. The configuration files written to the TFTP Server will be named <ConfigID>.txt) The ConfigID will be constructed from the room number and building. executive.telematrix. The configuration files are ultimately placed on the TFTP Server for download by the phones. DHCP may provide a voice VLAN id (DHCP Option 132) and DSCP (DHCP Option 133) and TOS values for voice traffic (DHCP Option 134). the Administrator can use the Mass Configuration Utility (MCU) to write the multiple configuration files for all or a selection of phones to be loaded on the TFTP server. DNS server addresses and the TFTP Server address to each phone as it powers up. The phones do not communicate directly to the PMS.PMS Property Management System. Bigger properties are likely to have multiple VLANs.*) Tasks The main tasks carried out by the users are the source of the requirements for the system.txt. The phones in a room are part of a group and have the same extension number. In addition. The PMS knows a phone only indirectly by its extension or room number. The PMS and the IPBX must communicate for various reasons. When the configuration is complete. etc. Lower end properties are likely to have only a single LAN which carries voice and other traffic. The phones will obtain IP addresses. The tool must store the configurations in editable form. suite. Each phone will have its own configuration. an IP address. The phone configuration file is essentially a database of information describing the configuration. DHCP Servers Each LAN or VLAN must have its own DHCP server. Each phone will be connected to the network.3300ip. The MCU must generate a ConfigID for each phone configured. deluxe. the TFTP server address and VLAN assignments from a DHCP server.<phone type>. Configuration Creation Using a representative SIP phone (3300IP/9600IP).net Page 31 www. sipsupport@telematrix. only indirectly through the IPBX. Room Network Mass Configuration Utility This tool creates the configuration files for the phones. There may be multiple types of room. (*Support for the DHCP Options is not available in the TeleMatrix SIP phones at this time. The phones and IPBX will communicate via IP and will use IP addresses to reach each other. the Administrator creates a configuration for the phones. standard. The layer 2 network as it appears to the phone may be a simple LAN or a VLAN. (xxxx.

Define what buildings exist. executive-desk template and the bathroom template. Once the ConfigID is entered. Once the above information is set. the problem will be escalated to the Administrator as a probable error in the configuration. For example. The phone should display indications that it is up on the correct extension and is registered.txt. the bathroom phone in room 1206 could have a ConfigID of 91206. • Create the new configuration in the MCU. Whenever a change is made directly to a phone configuration.net . upload the working configuration file to your PC. If the phone type string for this phone is “3300ip”.The steps are below. If a phone fails to come up correctly. the “cordless beside” phone-template. the Installer will make only minimal efforts to troubleshoot the problem. Phone Installation Installation is the placement of a new unconfigured phone in a room. so exceptions are always known. For example. connected to the network and powered up. The phone will then reset and bring itself up under the new configuration. a single operation can generate the actual phone configurations.telematrix. The phone. If a phone-template is changed. • Generate configuration files. The Installer then conducts whatever tests are deemed necessary. then the configuration file name for the bathroom phone would be 91206.3300ip. because no ConfigID is yet configured. If that too fails. If the second phone succeeds. Each template describes a room that will be identically equipped and configured. Floors and Room numbers. Define how many floors are in the buildings and what the floors are “named”. • Create the Buildings. It is created by editing the configuration through the GUI or by editing a configuration file directly. A room with 3 phone-templates in its roomtemplate will result in the 3 phone configuration records. the Executive room-template might designate 3 phones.net Page 32 www. The ConfigID should be a predictable combination of codes so that the Installer does not need a voluminous list of ConfigIDs. Each room must be associated with a room-template. A second phone will then be tried. the first will be marked DOA and set aside. Face plates are installed at this time if the faceplates are room specific. the phone will use the TFTP Server to load the proper configuration file. a flag is set in the record. The installer enters the ConfigID through the keypad. the bedside phone 71206 and the desk phone 81206. A phone template is a configuration file that is complete and tested for 1 extension. perhaps directly to the TFTP home directory. sipsupport@telematrix. Each phone is placed. The phone will obtain an IP address and the TFTP Server address from DHCP. the Installer selects the type and number of phones for the room. After the phone is fully tested. will prompt the Installer for the ConfigID. • Generate phone configuration. • Create a set of room-templates. The values will have been set according to the room-template and phone-template. A phone configuration will contain a full. The administrator can modify individual phone configurations. the administrator can write out all the configuration files out to a directory. • Create a set of phone-templates. When all the phone configurations are correct. individually modifiable phone configuration. the Administrator must re-generate the configuration files to propagate the changes to the individual phone configurations. Using an installation plan.

What should the IP address settings be? We can set the phones to a static IP address that will correlate easily with the extension or room number. For that reason.Select "Right Click Here to Save As Config File (. (Example: 3300IP phones have configuration files of 3300IP. IP address can be left empty and DHCP used. unconfigured phone. After you have created the first known good working phone config file. Configuration Files Different phone models may require different formats in their configuration files. An Installer can reset the replacement phone to factory defaults and then proceed as in a new installation. coming up under the new configuration. Select a directory and save Building Configuration Files The following information is required for the process of building multiple configuration files: 1. if two different models might be used in that location. How many phones are in each type of room? What is the extension number of each phone in each room?) 2. .net .. the Installer must enter a password and may then set the new ConfigID into the phone. the procedure is the same as for initial installation. In the Web UI of your known good sample phone. Saving a Template Configuration file After thoroughly configuring a phone to work satisfactorily. it is time to save it and use it for creating multiple files (one for each phone endpoint).Phone Replacement When replacing a phone with a new. How should each be configured. suites vs. When replacing a phone with one that has been used previously the phone will not prompt for the ConfigID. a phone will have a password in place. etc) Using the Mass Configuration Tool The purpose of the TeleMatrix Mass Configuration Utility is to allow the installer to program a single phone to work within the network and then create multiple files (a unique one for each phoneset).txt).net Page 33 www. What are the building numbers if more than one? What are the floor numbers? What are the room numbers? Are the rooms differentiated? (For example. It then loads the new configuration file and resets. When the replacement phone is put in place and powered up.txt. 9600IP phones have 9600IP. others are made by copying and substituting the values that need to be changed into other unique config files. of course. given the extension number? 3. standard rooms.txt.telematrix. The complete numbering plan for the phones to be installed. The Installer then verifies that the phone is up and working in the correct extension. 1. sipsupport@telematrix. A model designation must be part of the configuration file name. Once configured. two or more configuration files may be generated for a given phone. go to Config Manage. This will make future maintenance easier. There are two SIP lines on each phone.

If they are not. working and available way to go if installing on a Mitel controller. a template can be produced and reproduced for each phone. that may necessitate more than one configuration template. What should the MWI number be set to? 11. What is the address of the TFTP server in the system? Using the TFTP server on the Mitel 3300ICP is a known.net Page 34 www. IMPORTANT: When manually creating any new configuration file.telematrix. If that is so.net .com and have the files built for you.0004 sipsupport@telematrix. The Mass Configuration Utility is available for TeleMatrix partners. What are the gateway address and DNS addresses? These might be handled by DHCP? 6. please make it clear. as a tool to facilitate building their own multiple config files. What dial termination rules are appropriate? Something like this is probably needed: Item1 rule :0 Item2 rule :[1-8]xxx Item3 rule :911 Item4 rule :9911 Item5 rule :91xxxxxxxxxx 10. Example: <<VOIP CONFIG FILE>>Version:2. If you have a mass configuration subscription agreement on file with TeleMatrix. Is the phone on a tagged VLAN? If so. They are then loaded onto the phone via the process below. What is the SIP Registrar address and port? Is there a SIP Proxy? (unlikely) 7.0003 must become <<VOIP CONFIG FILE>>Version:2. you may send your template to sipsupport@telematrixusa.4. 9. what is the VLAN ID and priority? What should the DSCP setting be for voice packets? 8. the file version (top line of config file) must be incremented. The items above will all be different on each phone. 5. What should the 10 softkeys be set to? Once these things are known. The items below will probably be constant.

telematrix. and select the Config Manage tab on the left sipsupport@telematrix.net Page 35 www. 9.1 (default IP address for 3300IP) Alternatively.Loading Configuration Files 6. 8. 7.168. Attach POE (Power Over Ethernet) to the 3300IP or 9600IP WAN port Connect an Ethernet cable from the phone’s LAN port to a computer with a web browser Open a web browser and point it to http://192.net .10. 10. if it has acquired a new IP address from the network find that IP with * * 4 7 # Type is username admin and password admin Next Navigate to.

At the bottom of the screen is Update Configuration Click on the Browse button to select a configuration file to load onto the phone.txt Select the file you want to load for that phone: In this case we are loading extension 1041.3300ip.net . They can be named anything.telematrix. Configuration files are .txt Eg: 1041.txt indicating that extension 1041s configuration will load on to a 3300IP model phone. Press the Update button…the phone will load the new file and reboot sipsupport@telematrix.net Page 36 www.phonemodel#.3300ip. but generally follow the naming convention of room#.txt files.

2 Updating Firmware and Configurations via TFTP The ongoing maintenance and swapping of TeleMatrix SIP phones in a hospitality setting currently requires that the SIP sets retrieve a configuration file of xxxx.net . Log back into the phone (192. which in this example is the phone’s config file.168. 1041@10.net Page 37 www.After 20 seconds or so. The default page is Current Status you can check that the SIP Line 1 is indeed updated to the correct extension at the correct server.3300ip. Example placing/powering the phone and pressing 1234# will cause the phone to retrieve 1234. 2.txt from a TFTP server. Phones can be setup simply from the room with a series of key presses.3300ip.telematrix.10. the phone will be rebooted: at this time you can refresh your screen by reloading the web URL. Implementing the TFTP server resident in the Mitel 3300ICP allows that: 1.1.62. 3.txt.1 admin / admin) to check that your update was successful. Phones can receive firmware upgrades periodically when new features are added or bugs are detected and fixed sipsupport@telematrix.

4.net Page 38 www.As new firmware and configuration files are deemed necessary.Implement the Mitel 3300ICP TFTP server scenario described below: Step 2 – Configure the Mitel 3300ICP and place files on its native TFTP server.0.Cycle the power on phones one at a time OR cycle the power on the POE forcing all the phones to reboot if that is ever deemed a safe option. This new configuration would then reside on the local tftp server.0. This was tested and should work as long as the phone can truly reach and download via tftp.txt . <AUTOUPDATE CONFIG MODULE> Auto Image Server :192. grab their same expected config file ( example: 1234.168. along with the firmware file used for the upgrade. The alternative is to manually upgrade the TeleMatrix SIP phonesets by logging into each phone’s web user interface (UI)… browse to the web interface of the phone and manually upgrade through the System -> Upgrade Create a new configuration file for the phone with the following “mini-config” added to the already existing phone configuration. At that point place the IP Phone’s configuration files into the tftp subdirectory.(The new firmware file will have a name like this) Auto Image User : Auto Image Password: Auto Image Protocol:2 Download Username :user Download password :pass Download Server IP :0.z .0004) and a config module specifying the new firmware file is added.0 Config File Name :1234. This will work on phones with firmware supporting DHCP Option 66. sipsupport@telematrix. Result: The 3300IP or 9600IP phones will boot.3300ip.50 – (Replace with your TFTP server where the phone configuration files are placed) Auto Image Name :21b4V1_7_237_235T20081206001533.3300IP.net .0003 becomes 2. but this time they will download new firmware. replace the TeleMatrix IP Phone config files again with an incremented version (2.0. Hotel staff can easily replace a defective phone simply by following the steps referenced above in 1 a.telematrix. Step 1 .txt). Step 3 .(Extension 1234 in this example) Config File Key : Download Protocol :1 Download Mode :0 Download Interval :1 In a Mitel 3300ICP environment the TFTP Server is a folder/subdirectory best reached by using FTP into the 3300ICPs IP address. dated 30 October 2008 and later. Use the TeleMatrix Mass Configuration Tool to create multiple files Step 4 . reboot again and be upgraded AND continue working as before.

sipsupport@telematrix.net Page 39 www.Step 1 .Implement the Mitel 3300ICP TFTP server : Here is the configuration to be implemented in the network environment to allow the TeleMatrix SIP phones to be served a DHCP address and route via DHCP Option 66 to the Mitel Controller server and download it’s config file.net . This will vary by property and security rules.telematrix.

net .Step 2 – Configure the Mitel 3300ICP and place files on it’s native TFTP server.telematrix.net Page 40 www. This is done under DHCP Options sipsupport@telematrix. Specify the tftp server name in the Mitel 3300ICP controller.

telematrix.net Page 41 www.net .sipsupport@telematrix.

telematrix.20.0.2 3300ICP – Default User ID is system and password is password sipsupport@telematrix.net Page 42 www.net .Using Microsoft IE. type in your Mitel 3300ICP controller’s IP address in to the browser: Eg ftp://10.

net .telematrix.After the challenge.net Page 43 www. you will arrive at the root of the FTP server sipsupport@telematrix.

You will want to view the files on the controller with Windows Explorer View -> Open FTP Site in Windows Explorer Now you can see the hidden directories: The tftp subdirectory is here…doubleclick to enter.telematrix. sipsupport@telematrix.net .net Page 44 www.

telematrix. Select the config files and drag and drop into the tftp directory sipsupport@telematrix.net .net Page 45 www.Open a second window of Windows Explorer and browse to where you have the Configuration files for the TeleMatrix IP Phones.

replace the TeleMatrix IP Phone config files again with an incremented version (2. but this time they will download new firmware.telematrix.Cycle the power on phones one at a time OR cycle the power on the POE forcing all the phones to reboot if that is ever deemed a safe option. reboot again and be upgraded AND continue working as before. Result: The 3300IP or 9600IP phones will boot.txt).0003 becomes 2. This was tested and should work as long as the phone can truly reach and download via tftp.net .As new firmware and configuration files are deemed necessary. grab their same expected config file ( example: 1234.0004) and a config module specifying the new firmware file is added.Step 3 . Use the TeleMatrix Mass Configuration Tool to create multiple files Step 4 . sipsupport@telematrix.3300ip.net Page 46 www.

net .net/tftpd32. In the boot-up process the TeleMatrix SIP phones can receive information (via DHCP Option 66) telling the phone where the TFTP server is (in the form of an IP address) 1. Set up the DHCP Server TAB with option 66 in TFTPD32 sipsupport@telematrix.net Page 47 www. TFTPD32 can act as BOTH a DHCP server and TFTP server.TFTPD32 and Firmware Upgrade QuickStart for 3300IP and 9600IP TeleMatrix SIP phone sets can retrieve configuration files and firmware file upgrades via the tftp protocol. Setup local network on the PC running TFTPD32 3.html 2.telematrix.jounin.http://tftpd32. Download and Install TFTPD32 . TeleMatrix has had success with the freeware TFTP Server (TFTPD32) running on Windows XP. Many SIP servers have built in tftp servers. but there are some occasions where it is advisable to use one in a stand-alone setting (such as when pre-configuring or testing).

Updating Firmware If you are only updating firmware.3300ip. or can be added to the phone’s complete configuration file.10.txt will be the configuration file downloaded when you input 1 2 3 4 # at the Config Id challenge. 7. <<VOIP CONFIG FILE>>Version:2.1…the same machine running the server.168.txt) www.net . Example: 1234. The next step is to plug a phone into a POE switch connected to the PC wait for the Config ID challenge.Additional Option is set to 66…the IP address to its right is the TFTP server…in this case 192.telematrix. Place all the config files xxx. the following <AUTOUPDATE CONFIG MODULE> is a template for a small configuration file specifically to update firmware.3300ip. Select the folder where the TFTP server will pull files from 5.3300ip. then input the configID followed by #.net Page 48 (Save this as 3. 4.0004 sipsupport@telematrix. The phone will then grab the corresponding file off the TFTP server (the file must be located in the TFTP serving folder.txt and/or the firmware file in the specified directory (in this case C:\Program Files\Tftpd32) 6. This can be used standalone. That should be all the setup needed for the PC running the TFTP server.

but ftp and http do) Auto Image Password: Auto Image Protocol:2 <AUTOUPDATE CONFIG MODULE> Download Username :user Download password :pass Download Server IP :0.z . (Display phones display Config Id.<AUTOUPDATE CONFIG MODULE> Auto Image Server :192. simply wait 3 seconds before releasing the # key).0003 must become <<VOIP CONFIG FILE>>Version:2.txt the phone will check that file for configuration information.(The new firmware file name.) Auto Image User : (tftp does not use authentication.txt) when the phone boots up and requests a Config Id. 2 = http) Download Mode :0 Download Interval :1 <<END OF FILE>> You could save this as a text file (such as 3.net Page 49 www.3300ip. Finally.) Config File Key : Download Protocol :1 (0 = ftp. but display-less phones such as the 9600IP-DECT prompt with a series of tones sounding like “doodle-doodle”. On non-display phones.net .10.168. cycle power (remove and replace WAN power cable) to restart the phone with factory default settings. at power up you can see a black progress bar.0-513. Upgrade Firmware and Retain known Working Configuration Files sipsupport@telematrix.telematrix. Example: <<VOIP CONFIG FILE>>Version:2. then input * # 1 6 8 on display phones you will see “clearing conf” on the screen.0 Config File Name : (When this is blank. next you see “conf reset”. press “#” during the startup procedure (On display phones.3300ip. IMPORTANT: When manually creating any new configuration file. simply wait a few seconds before cycling power to the phone. Now you have reset to the default settings.txt) and upgrade the phone’s firmware by typing in 3 # (to retrieve 3.0004 Reset to Factory Default To reset the phone to the factory default settings. The phone will enter into “post” mode.0. display phones will prompt for ConfigID and non-display phones will prmpt audibly with “Doodle Doodle” tone – When it is occupied with a filename like 1234.3300ip. In non-display phones.0.8. 1 = tftp. the file version (top line of config file) must be incremented.25 (Your TFTP server where the phone configuration files are placed) Auto Image Name : 3300SIP-1.

8.0001) 4.telematrix.net . At Config ID Prompt (Doodle Doodle) pres 3 # to download autoupdate image config file (3.) 3. sipsupport@telematrix.0004 now on the phone because of 3.1.0-513.3300ip. After phone downloads and reboots you will be challenged for Config ID (doodle doodle) again 6. Put the 3. Put the new firmware Auto Image Name server : 3300SIP-1. Factory Reset on the phone (# at power up.3300ip.net Page 50 www. count to three then * # 1 6 8 then cycle power again) (This will reset your phone with a blank config file of Version Number 2. This should upgrade the phone’s firmware and put back on the known working configurations of the phones. Enter the original config ID # for the room to restore the original values (This Version Number of config file should be higher than the Version Number 2.3300ip.z on your tftp 2.txt (Autupdate Config Module) on the tftp server (DHCP Option 66 on Guest VLAN AND Voice VLAN must specify the tftp server referenced in Auto Image Server.txt) 5.txt ) This process assumes that the phones can still reach a single TFTP server from both the guest and voice VLANs.

You will be presented with a login screen. phone number and display name.net Page 51 www. sipsupport@telematrix. press * * 4(I) 7(P) #.TeleMatrix SIP Quickstart The TeleMatrix 3300IP and 9600IP Cordless DECT are SIP-only hospitality guest sets.net .telematrix. To retrieve an IP address. Begin by plugging your POE Ethernet cable into the WAN port.3af and will acquire an IP address when met by a DHCP server. Our example 3300IP phone is programmed as extension 1234 Program your connection under the VoIP -> SIP Configuration Screen Server address of the IP/PBX. Pointing your web browser to that IP address. enable register and enable message waiting indication are all programmed here. extension number/account name. The phone’s IP address will be spoken by audio through the speaker. Login = admin Password = admin This is the Default Current Status Page The scope of this document is to provide the basic screenshots necessary to quickly configure the guest phone for basic registration and show the user where to program voicemail retrieval keys and speed dials. The Phones are powered only by POE/802.

then input * # 1 6 8 Then you will see “clearing conf” on the screen. 1.Programming the 3300IP via the LCD and Submerged Keys There are 2 submerged keys (above the 10 speed dial keys/underneath the faceplate). Press the store key… press the digits you want stored… press a speed dial key.net Page 52 www.telematrix. The phone will enter into “post” mode. you will be prompted to enter the password (default password = 123) then press the other key (right key = flash) to enter the LCD navigation menu. Vol up key navigates up Vol Down key navigates down Right/Flash key is Enter/Select Left/Store key is Escape (back out of that menu option) To determine the IP address assigned to the phone. At that time. sipsupport@telematrix. The left (store) key is used to store speed dials as well as enter the internal menu to check status and program the phone.net . Speed Dial: To program a speed dial.Speed dial and Touchlite Message keys are programmed under Advance -> Memory Key MWI Number is the field for programming the Red Message Waiting Indicator Touchlite. hold down the left (store) key for three seconds. Reset to Factory Default To reset the phone to the factory default settings. 2. Navigate to Config -> Network -> WAN -> Status using the keys and process outlined above. cycle power (remove and replace WAN power cable) to restart the phone with factory default settings. press “#” during the startup procedure (At power up you can see a black progress bar). Now you have reset to the default settings. In this example. Finally. next you see “conf reset”. Manual Programming . it is programmed to dial number (7001) on the IP/PBX for retrieving voicemail messages. Internal Menu: To enter the phone’s internal menu.

This should be the TFTP server address being actually used. it should be read out audibly on the speaker (or handset if off hook.**77*password*ConfigID# (**RP*xxx*yyyy#) Description: After entering **77*. If the password (in the existing config on the phone is 123.) Show IP address . enter "**87#9382#30#".Reference – Quick Keys The TeleMatrix family of SIP phones has implemented an innovative way to determine various states of the SIP phone and the network it is attached to via the phone’s dial-pad.**39# (**FW#) Description: When **39# is entered. Show Firmware Version .**47# (**IP#) Description:**47# causes the phone to read out the IP address currently assigned.txt). the phone willdisplay or audibly respond with the firmware version number such as "1. the phone should set VLAN Enabled and the Voice VLAN ID. Set VLAN .240.net Page 53 www.) Show VLAN . By pressing the * key twice in succession followed by a series of numbers (generally matched to the command’s corresponding letters. the phone responds with the IP address of the TFTP server.235".3300ip. followed by #.**85# (**VL#) Description: When entered respond with the Voice VLAN ID. then the user would enter **77*123*1234#. The keypad password is also required. If VLAN is disabled “Zero” to indicate “off” is spoken. If the phone has no display panel. When a VLAN ID is set. the user must enter the Keypad Password followed by a * then the ConfigID of the new config file. option 125 or option 43. If the phone has an LCD panel.7.net . and the new config file is 1234. or the address cannot be displayed. If necessary the LAN should be set to Bridge mode also. To set the VLAN ID when the password is 9382 and the VLAN ID is 30.**87# (**VS#) Description: This allows the user to set the VLAN ID. sipsupport@telematrix. Show TFTP Server Address .txt.telematrix.**83# (**TF#) Description: When entered. The phone will then download the new config file 1234. it should be displayed there. Re-program New ConfigID . The user should NOT be prompted for the password.3300ip. option 66. It might come from the configuration file.

5W.5 Watts of power thus falling into the Class 1 spectrum of 802.3af.3af. The IP550 corded business class phones with LCD display are powered via 802.3af.1 Watts of power thus falling into the Class 1 spectrum of 802.3af. The IP100 corded business class phones without LCD display are powered via 802.3af POE and consume approximately 6.3af.3af Classification of TeleMatrix Models) The 9600/9602IP-DECT cordless hospitality phone has a base station that is powered via POE 802.3af POE and consume approximately 2.0 Watts of power thus falling into the Class 2 spectrum of 802. The Not yet released TMX1170 IP/DECT TouchScreen Device are powered via 802.3af POE and consume approximately 2. The 3300IP-TRM Trimline corded hospitality phones are powered via 802.net .Reference –Power Over Ethernet (802.1 W 2. The auxiliary handset stations are powered via standard electrical plugs. thus falling into the POE class spectrum of Class 2. The max power consumption is 3.5 W 2. Model 9600/9602IP-DECT 3300/3302ip 3300IP-TRM Trimline IP550 IP100 Wattage Consumed 3.5 Watts of power thus falling into the Class 1 spectrum of 802. The 3300/3302IP corded hospitality phones are powered via 802.3af POE and consume approximately 2.5 W 2.0 W Class 2 sipsupport@telematrix.5 W 2.3af POE and consume approximately 2.1 W POE Class Class 2 Class 1 Class 1 Class 1 Class 1 Preliminary / Not Yet Released TMX1170 6.net Page 54 www.3af.5 Watts of power thus falling into the Class 1 spectrum of 802.telematrix.

The max power consumption is 3.5W. Delete Handset Registrations from 9600IP Base: Press and hold down the “FLASH” key on the base unit for three seconds. Register up-to a total of 4 handsets: It is possible to register up-to 4 remote handset kits to Repeat this process for three more handsets (LEAVE BATTERIES IN ALL HANDSETS) Only 4 handsets can be registered to a base. 4. Press “4” on the base unit to delete the fourth handset. it means that the deletion is finished.net .net Page 55 www. 7. 3. 6.3af. which means the handset is being deleted by the phone. then Press “0” on the base unit to delete all the handsets. The next procedure deletes the handset registrations so that you can start again. 1.Reference –9600/9602IP DECT Handset/Base Registration and De-Registration The 9600/9602IP-DECT cordless hospitality phone has a base station that is powered via POE 802. 2.telematrix. 8. Register One Handset: Plug 9600IP base into a Power Over Ethernet (POE) Layer 2 Switch Wait for ConfigID tone-prompt Enter ConfigID and # to retrieve file from tftp server OR Press # to bypass ConfigID Press Speaker key on Base to confirm dial tone Press Speaker key again to hang up Install battery in remote handset On 9600IP base – Press and Hold Locate Key until charge Light Blinks On Handset – Press and hold * key – Listen for short beep and continue holding the * key until you hear the second longer “sing-song” beep 9. Charge indicator light will flash. Press “3” on the base unit to delete the third handset. On handset – Press on/off key and listen to confirm you have dial tone. thus falling into the POE class spectrum of Class 2. OR Press “1” on the base unit to delete the first handset. Note: After pressing the number keys. Press “2” on the base unit to delete the second handset. The auxiliary handset stations are powered via standard electrical plugs. When a fifth one tries to register to the base it fails. sipsupport@telematrix. the Speaker will “beep”. 5. When Charge indicator light stops flashing.

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