Siebel Maintenance Release Guide

Version 8.1.1.7, Rev. B April 2012

Copyright © 2005, 2012 Oracle and/or its affiliates. All rights reserved. This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited. The information contained herein is subject to change without notice and is not warranted to be errorfree. If you find any errors, please report them to us in writing. If this is software or related documentation that is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, the following notice is applicable: U.S. GOVERNMENT RIGHTS Programs, software, databases, and related documentation and technical data delivered to U.S. Government customers are "commercial computer software" or "commercial technical data" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, the use, duplication, disclosure, modification, and adaptation shall be subject to the restrictions and license terms set forth in the applicable Government contract, and, to the extent applicable by the terms of the Government contract, the additional rights set forth in FAR 52.227-19, Commercial Computer Software License (December 2007). Oracle America, Inc., 500 Oracle Parkway, Redwood City, CA 94065. This software or hardware is developed for general use in a variety of information management applications. It is not developed or intended for use in any inherently dangerous applications, including applications that may create a risk of personal injury. If you use this software or hardware in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group. This software or hardware and documentation may provide access to or information on content, products, and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third-party content, products, and services. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services.

Contents
Release Notes for the Siebel 8.1.1.7 Fix Pack What’s New in This Revision 8 11 16 14 7

Quick Fixes Included in the Siebel 8.1.1.7 Fix Pack Enhancements and Updates in Version 8.1.1.7
Instructions for ACR 575 16 Configuration Instructions for ACR 575 Seed Data 18 Lists of Values 18 System Preferences 19 New Repository Objects 19 Changed Repository Objects 20 Business Components 28 Business Objects 42 Enabling Diary Configurable Icons 42 Copying Configurable Icons 48 Configuring the Application 49 Instructions for ACR 719B 49 Instructions for ACR 731 55 Instructions for ACR 750 58 Instructions for ACR 762 62 Instructions for ACR 802 69 Instructions for ACR 839 71

Configuration Instructions for Enhancements and Updates
18

Siebel Fix Pack Installation Instructions

80
85

Siebel Fix Pack Installation Overview 81 Installing the Siebel Fix Pack on Microsoft Windows Installing the Siebel Fix Pack on UNIX 90

Data Quality 105 Apps .EIM/Database 117 Core .PRM 110 Apps .1.Unix/Windows 127 Core .Territory Management 112 Apps .Handheld Sync 118 Core .Configuring Slipstream Patch Installation 95 Postinstallation Tasks for the Siebel Server 96 Postinstallation Tasks for the Web Server 97 Postinstallation Tasks for High Interactivity Clients 97 Postinstallation Tasks for Supporting Additional Languages Uninstalling Siebel Fix Packs 99 98 Resolved Change Requests Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel Siebel 101 102 Resolved Bugs in the Siebel 8.EAI 115 Core .UIF Client 125 Core .Oracle Customer Hub 109 Apps .Server BizLogic Script 122 Core .Multichannel Technologies 108 Apps .Service 112 Apps .Release Engineering 129 Life Sciences 129 .Customer Order Management 102 Apps .Server Infrastructure 124 Core .Sales 110 Apps .Marketing 108 Apps .7 Fix Pack Apps .Handheld Client 107 Apps .Server BizLogic Rules 122 Core .Server BizLogic WF 123 Core .zSeries 128 CRM Integration to Oracle Realtime Scheduler 128 Data Model 128 Documents 129 Engineering .Search & Knowledge Management 111 Apps .Field Service 106 Apps .Self Svc: ADF 112 Apps .Server OM Frwks 124 Core .PIM Integration 119 Core .UCM 113 Charts 113 Communications & Energy 113 Consumer Goods 114 Core .1.

Siebel Siebel Siebel Siebel Loyalty 133 Reports 135 Server Remote 141 Travel & Transportation 142 Oracle Welcomes Your Comments 148 .

.

1.1.1.7 Fix Pack on page 7 What’s New in This Revision on page 8 Quick Fixes Included in the Siebel 8. see Siebel Maintenance Release Guide. To access these guides. navigate to the Knowledge tab.Siebel Maintenance Release Guide.7.4 Fix Packs.1. and search for Article ID 880452.5 and Siebel Maintenance Release Guide. For information about what was provided in the Siebel 8.1.1.7 QF0703 (Bug ID 13695168) if you are using Oracle BI Publisher with the Siebel 8. Version 8.1.1. see Siebel Maintenance Release Guide.Infra Subcomponent: Connector Product Version: Siebel 8.1. enhancements.1. Rev.1.1.5 and Siebel 8.1. Rev.1.1.1.1.1.1.7 Fix Pack on page 102 Oracle Welcomes Your Comments on page 148 Release Notes for the Siebel 8. as well as any applicable workaround information. Version 8. B April 2012 NOTE: This guide documents the Quick Fixes.1 through Siebel 8. Issues with Oracle Business Intelligence Publisher Integration Product: Siebel Reports Component: Reports BI Publisher . instructions for enhancements.1.1.1.1.1. For information about what was provided in the Siebel 8. Version 8. NOTE: It is recommended that you apply Siebel 8.7. Version 8.1.1. B 7 .1.7 Fix Pack.6. This guide includes the following topics: ■ ■ ■ ■ ■ ■ ■ ■ Release Notes for the Siebel 8.1.1.7 Fix Pack.1. and bugs fixed in the Siebel 8.1.7 Fix Pack The following section describes known issues with the Siebel 8.7 Fix Pack on page 11 Enhancements and Updates in Version 8. Siebel Maintenance Release Guide Version 8.7 Fix Pack.6 Fix Packs.1.7 ■ Bug 13528720: The Duration field is missing from the Report business component.7 on page 14 Configuration Instructions for Enhancements and Updates on page 16 Siebel Fix Pack Installation Instructions on page 80 Resolved Bugs in the Siebel 8.1.1.x. from within My Oracle Support.1.1.1.1.1.

Oracle SES Subcomponent: Indexing Product Version: Siebel 8. Version 8.1.1. and lock it. 8 Siebel Maintenance Release Guide Version 8.1. Corrected incorrect version number for ACR 699.2 After German Language Fix Product: Siebel Apps .7 Bug ID: 13559725 The fix for a German-language issue is not compatible with SES 11g and breaks basic search functionality. B . Import the BIP_8117FP_Extension. Topic “Release Notes for the Siebel 8. using the following procedure: 1 2 3 Within Siebel Tools. Workaround: Apply Siebel 8.7 Fix Pack” on page 102 “Instructions for ACR 750” on page 58 Revised this topic.1.1.1 Release Notes. Bug 13528628: Unnecessary fields display in the Template applet.7 Fix Pack” on page 7 “Enhancements and Updates in Version 8. Compile the SRF.1).1.1.1.7.7 QF0703 and added the Bug ID for the QF.1. Bug 13603930: The My BI Publisher Reports menu label was incorrectly changed.Search & Knowledge Management Component: Search .7. see Siebel Release Notes on My Oracle Support (Article ID 557191.1. Rev.1. Rev.1.7.Siebel Maintenance Release Guide. Search Functionality Not Working with OSES 11. Bug 13604628: The Schedule Report menu item was incorrectly changed. B ■ What’s New in This Revision ■ ■ ■ ■ Bug 13570979: Custom Name appears twice in the Report Output applet.1. Version 8.1. Rev.7 QF0701 to resolve this issue.1.1.sif file using the overwrite mode.1. Workaround: Apply Siebel 8. NOTE: For a comprehensive listing of all Siebel 8. B Description Clarified the import mode in the procedure for applying 8.7” on page 14 “Resolved Bugs in the Siebel 8.1. What’s New in Siebel Maintenance Release Guide. Table 1.1. navigate to the XMLP Integration project.1.1. What’s New in This Revision Table 1 describes the changes in this version of the documentation.7 QF0703 to resolve this issue.

Rev. Rev. Version 8.1. B 9 .Siebel Maintenance Release Guide.1. B ■ What’s New in This Revision Table 1.1.1. B Description Added a new procedure for the Clinical Trip Report Business Component (Modified).7. Rev. Added required configuration instructions for this bug. Version 8.7.7. Topic What’s New in Siebel Maintenance Release Guide. and a caution that users should not perform the procedure if they have already installed the Siebel 8.6 Fix Pack and have performed the procedure for Bug 12757714.1.1.1. “Instructions for ACR 839” on page 71 “Instructions for Bug 13003564” on page 145 Siebel Maintenance Release Guide Version 8.1.

Use this Siebel Maintenance Release Guide in conjunction with Siebel Bookshelf documents.1 or a prior 8.html) on Oracle Technology Network (OTN) 10 Siebel Maintenance Release Guide Version 8.oracle.7.oracle.com/docs/cd/E11886_01/srsphomepage. for warranty and other purposes. Version 8.1.x release.7. particularly the Siebel Installation Guide for the operating system you are using.1.Siebel Maintenance Release Guide. instructions.1. B ■ What’s New in This Revision How To Use This Guide This guide also provides information. see the following: ■ ■ ■ My Oracle Support (https://support.1.com) (requires valid customer account) Siebel System Requirements and Supported Platforms on Oracle Technology Network (http:// download.1. Rev.html) This Siebel Maintenance Release Guide contains information about the following: ■ ■ How to install the maintenance (Fix Pack) release Product configuration issues and workarounds for your application NOTE: There may be references to functionality. the contents of all other documentation that may accompany this product.html) Siebel Bookshelf for Oracle’s Siebel Business Applications. Additional Documentation Oracle reserves the right to modify the documentation for Siebel Business Applications at any time. For related Siebel documentation.1 (http://www.com/ technology/documentation/siebel.oracle.oracle. B . Consult Oracle Global Customer Support on My Oracle Support with questions regarding the applicability of Siebel Maintenance Release Guide items to your deployment. Version 8.x releases on top of version 8.1.com) Siebel System Requirements and Supported Platforms on Oracle Technology Network (http://download.oracle. platforms. NOTE: Verify the availability and applicability of all Fix Pack or Quick Fix releases with Oracle Global Customer Support before you install.com/docs/cd/E11886_01/srsphomepage.1. Rev.1. products.1. The information contained herein supersedes. including the following: ■ ■ My Oracle Support (https://support. and language support in this document that are not available as part of the products that your organization has licensed. and guidelines for installing Siebel Business Applications Siebel Fix Pack 8.

5.1.2 [21215] 8.1. and search for Article ID 880452.1. Table 2.1.1.1.1.1.Siebel Maintenance Release Guide.1.2 [21215] 8.1.7 Fix Pack NOTE: The following table includes only the Quick Fixes included in the Siebel 8.1.1.7 8.1. For information about Quick Fixes included in the Siebel 8.1.1.1.1.1.7 8.1.1. Quick Fixes address a small number of defects.2 [21215] 8.1.1.1.1.1. For information about Quick Fixes included in Siebel 8.6 Fix Pack.1.7 Change Request ID/ Base Bug ID 10602136 10587343 12577313 12937764 10598010 11869400 10604196 12570179 10558365 12772458 11818894 12312702 13419996 12733277 12807436 13419996 Fix Pack Base 8.7 8.1.1.1.1 through Siebel 8. Version 8.x on My Oracle Support. see Siebel Maintenance Release Guide. Version 8. from within My Oracle Support.1 WM5 [21112_14] 8.1.1.1.2 [21215] 8.1. For information about Quick Fixes included in Siebel 8.1.1 [21211] 8.7 8.7 8.1.7 Fix Request ID/Bug ID 10602141 10587344 12768536 13078962 10598080 10600732 10604265 12811808 13260213 13407108 11831498 12318058 12608701 12724391 12732696 12921815 Quick Fix Version 8. Rev.7 Fix Pack.7 8. B ■ Quick Fixes Included in the Siebel 8.1 [21211] 8.1.1. Version 8.1.1.1.7 8.1.1.7.7 8. B 11 . Siebel Quick Fix releases are developed to address immediate critical issues for specific customers.2 [21215] 8.1. and can be installed on top of Fix Packs. To access these guides.2 [21215] 8.1. Rev.1.1.2 [21215] 8.7 8.1.1.1.1.1.1 [21211] 8.1.1.1. navigate to the Knowledge tab.1. see Siebel Maintenance Release Guide. Quick Fixes Included in Version 8.1.1.1.2 [21215] Siebel Maintenance Release Guide Version 8.2 [21215] 8.7.1.1.1.2 [21215] 8.1.1.1.1.7 8.7 8.1.1.4.7 8.7 8.1 WM5 [21112_14 QF0156 QF01CP QF01CQ QF02BV QF02CJ QF02CQ QF02CS QF02CT QF02CU QF2203 QF2204 QF2207 QF2208 QF2209 QF2211 Merged Into Fix Pack 8.1. Version 8.1.1.1.1. Testing for Quick Fixes is focused and is usually limited to verifying that the fix works on the specific platforms that the affected customer is running.1.1.1.1.1.1.1. see Siebel Maintenance Release Guide.5 on My Oracle Support.7 Fix Pack Quick Fixes Included in the Siebel 8.1.1.1.1.2 [21215] 8.1.1.1.7 8.1.1.6.1.2 [21215] 8. and the fixes are typically rolled into the next available Fix Pack for wider distribution to the Siebel Business Applications customer base.1.1.7 8.

1.7 8.1.7 8.3 WM5 [21219_4] 8.1.1.1.1.7 8.1.7 8.1.1.1.1.1.1.1.1.1.1.2 [21215] 8.7 8.7 8.1.2 [21215] 8.1.7 8. B .7 Change Request ID/ Base Bug ID 12756997 12857901 12876544 12876539 12906967 12962036 13090315 13419996 13419996 12577313 12566908 10598010 13384850 13043868 12604183 12896102 10606138 10606138 12318676 10605987 12736823 12577313 12795298 12805219 12802129 12889047 12826991 10529645 Fix Pack Base 8.7 8.1.7.1.1.3 [21219] 8.1.1.2 [21215] 8.1.1.4 [21225] 12 Siebel Maintenance Release Guide Version 8.1.3 WM5 [21219_4] 8.1.1.3 [21219] 8.1.1.1.1.Siebel Maintenance Release Guide.1.1.2 [21215] 8.7 8.1.1.1.4 [21225] 8.1. Quick Fixes Included in Version 8.7 8.4 [21225] 8.1.1.1.1.1.1.1.7 Fix Pack Table 2.1.1.1. Rev.1.1.1.1.1.1.1.1.3 WM5 [21219_4] 8.1.7 8.1.7 8.3 [21219] 8.7 8.1.4 [21225] 8.1.4 [21225] 8.7 8.1.3 [21219] 8.7 Fix Request ID/Bug ID 12757030 12856680 12865401 12869363 12888652 13242025 13242164 13420013 13415880 12577231 12566947 12944899 13384875 13085632 13375871 12915223 10606139 10606139 12313396 12723709 12737165 12926026 12795350 12805266 12866175 12889120 12827015 12883388 Quick Fix Version QF2212 QF2212 QF2212 QF2212 QF2212 QF2213 QF2213 QF2213 QF2213 QF03AY QF03BI QF03BP QF03BQ QF03BS QF03BV QF1303 8.2 [21215] 8.7 8.1.7 8.1.4 [21225] 8.1.1.7 8.1.1.1.1.1.1.1.1.1.1.1.1.2 [21215] 8. B ■ Quick Fixes Included in the Siebel 8.1.1.4 [21225] 8.7.1.1.1.4 [21225] 8.1.1.7 8.1.3 [21219] 8.1.7 8.1.4 [21225] 8.1.1.1.1.1.7 8.1.7 8.3 [21219] 8.2 [21215] 8. Version 8.1. Rev.1.1.7 8.1.1.7 8.1.1.1.7 8.1.2 [21215] 8.4 [21225] 8.1.7 8.1.1.1.1.1.1.1.1.7 8.1.1.1.2 [21215] 8.3 WM5 [21219_4] QF0421 QF0433 QF0438 QF0440 QF0443 QF0446 QF0448 QF0449 QF0450 QF0451 Merged Into Fix Pack 8.1.1.1.1.1.3 [21219] 8.1.1.1.1.7 8.

1.7 8.1.5 [21229] 8.7.1.1.1.1.1.1.1.1.7 8.Siebel Maintenance Release Guide.7 8.1.7 8.7 8.1.1. B 13 .1.1.5 [21229] 8.4 WM5 [21225_1] 8.1.1.7 8. Quick Fixes Included in Version 8.1.1.1.5 [21229] 8.1.1.1.1.1.1.1.1.1.5 [21229] 8.1.1.7 8.5 [21229] 8.1.1.5 [21229] 8.1.1.1.1.5 [21229] 8.7 8.4 [21225] 8.1.4 [21225] 8.1.1.1.1.1.1.7 Fix Request ID/Bug ID 12922188 13384866 13096035 12720131 11858120 12798488 12945668 12766445 12643211 12823043 12838039 12726874 12865331 12857923 12934784 12848581 13008052 12942915 12790188 12931623 12829467 13039780 13384865 12937408 13105264 12780386 13324301 13076148 13026022 Quick Fix Version QF0452 QF0454 QF0458 8.7 8.1.1.1.5 [21229] 8.7 8.1.1.5 [21229] 8.1.1.1.1. Rev.1.1.5 [21229] 8.1.1.1.7 8.4 WM5 21225_1 QF0502 QF0514 QF0515 QF0517 QF0520 QF0521 QF0522 QF0523 QF0526 QF0527 QF0530 QF0531 QF0532 QF0533 QF0536 QF0537 QF0538 QF0539 QF0547 QF0548 QF0549 QF0550 QF0551 QF0556 QF0557 Merged Into Fix Pack 8.1.5 [21229] Siebel Maintenance Release Guide Version 8.1.1.1.1.1.1. Version 8.1.1.1.1.5 [21229] 8.1.1.7 8.1.1.5 [21229] 8.1.7 8.1.1.1.7 8.7 8.5 [21229] 8.5 [21229] 8.5 [21229] 8.1.1.7 8.1.1.1.7 8.5 [21229] 8.1. B ■ Quick Fixes Included in the Siebel 8.5 [21229] 8.1.7 8.1.7 8. Rev.5 [21229] 8.1.5 [21229] 8.1.1.7 Fix Pack Table 2.1.5 [21229] 8.1.1.1.1.1.1.1.7 8.1.1.7 8.1.5 [21229] 8.1.1.1.7 8.1.1.1.1.1.5 [21229] 8.1.1.5 [21229] 8.1.1.5 [21229] 8.1.1.1.7 Change Request ID/ Base Bug ID 10558365 13384850 12801963 10583904 11830300 11717572 12937764 12577313 10537307 12705438 12833238 12711326 12865043 10585340 11767223 12822135 10534318 10558365 12750196 12629343 12800053 12879239 13384850 12937371 11682517 12772458 10605987 12567732 13019417 Fix Pack Base 8.1.7 8.1.1.7 8.7.7 8.4 [21225] 8.7 8.1.1.1.7 8.1.1.1.1.1.1.7 8.

1. Version 8.7 8. Certifies IBM DB2 v10 for z/OS.5 Fix Pack.7.6 [21233] 8.1.1.7 Table 3 lists the enhancements and updates provided in Fix Pack version 8.1. Certifies Oracle Enterprise Linux 6.1.1. To access these guides.1.1. For a list of enhancements provided in the Siebel 8.1.4 Fix Packs. from within My Oracle Support.7 8. see Siebel Maintenance Release Guide.1.5 on My Oracle Support.1.5 [21229] 8. Version 8.1.1. B .7 Feature Enhancement or Certification Description Provides enhancements to Siebel Hospitality Diary functionality.1.1.1.1.1.1.7 8.1. navigate to the Knowledge tab. Rev.1 through 8.1. Instructions for ACR 575 Feature Enhancement or Certification Number ACR 575 ACR 698 ACR 699 ACR 701 Certifies AIX 7.7 8.1.1.1.7 8.7 Change Request ID/ Base Bug ID 10595170 13391431 10591152 10598444 12810197 13085829 13081720 12772458 12839398 Fix Pack Base 8.1.1.7 Fix Request ID/Bug ID 12964888 13436951 13505777 13114020 12873861 13106410 13101755 13422290 13406439 Quick Fix Version QF0560 QF0563 QF0564 QF0565 QF0566 QF0601 QF0602 QF0604 QF0611 Merged Into Fix Pack 8. B ■ Enhancements and Updates in Version 8.6 [21233] Enhancements and Updates in Version 8.Siebel Maintenance Release Guide.x on My Oracle Support.1 64-bit. Quick Fixes Included in Version 8. see Siebel Maintenance Release Guide.1.1.1. 14 Siebel Maintenance Release Guide Version 8.5 [21229] 8.1.7 8.1.1.1.7.1.1.1.7 Table 2.1.6.1.1. NOTE: For a list of enhancements provided in the Siebel 8. Rev.1. For a list of enhancements provided in the Siebel 8.1.1.1. and search for Article ID 880452.1.1. see Siebel Maintenance Release Guide.6 [21233] 8. Enhancements and Updates in Version 8.6 [21233] 8.1.1.1.1.1.5 [21229] 8.1.1. Table 3.1.1.7 8.1.1.7.1.1.7 8.1.1.5 [21229] 8.1.6 Fix Pack.1. Version 8.1.5 [21229] 8.1. Version 8.1.1.

1. Instructions for ACR 802 ACR 839 Provides the following enhancements: ■ ■ Allows the geographical details of a site to be captured. Rev.1. Instructions for ACR 750 ACR 761 ACR 762 Provides a Data Quality sync switch.1.Siebel Maintenance Release Guide.1.7 Feature Enhancement or Certification Description Provides the following enhancements: ■ ■ ■ ■ ■ ■ Improved upload functionality for multilingual reports Mobile client synchronization of report templates Ability to schedule parameterized reports Allows the UI applet sort order to be preserved in report output Report business service enhancements Parameterized reporting enhancements Feature Enhancement or Certification Number ACR 719B Instructions for ACR 719B ACR 731 Supports Signature Capture using the CIC component on the Microsoft Windows 7 platform.1. Version 8. Instructions for ACR 731 ACR 750 Provides SOAP and EJB fuctionality for Siebel Application Integration (SAI). Enhancements and Updates in Version 8. Instructions for ACR 762 ACR 802 Provides Bulk Administration enhancements and redemption concurrency functionality. Web services to provide information about protocols.7 Table 3. and site visits when they are created in CTMS to other applications that are used in biotechnology and pharmaceutical companies.7. Instructions for ACR 839 Siebel Maintenance Release Guide Version 8.7.1. B ■ Enhancements and Updates in Version 8.1. B 15 . Rev. Ports SonGo Web services to the iSales application. sites.1.

see Siebel Applications Administration Guide and related books. NOTE: It is only necessary to perform the configurations in the following section if you want to implement the ACRs that they are for.1.7. NOTE: For more information about activities performed in Siebel Tools. Version 8.6 Fix Pack.1. NOTE: Before you configure ACR 575.1. In the Object Explorer. These guides are available on the Siebel 8. you must have configured ACR 450. navigate to the Knowledge tab and search for Article ID 880452.6. Rev.oracle. as described in “Siebel Fix Pack Installation Instructions” on page 80.1. Perform the instructions described in the subtopics listed below after you install the current Siebel Fix Pack. from within My Oracle Support. including importing archive (.1 Bookshelf on OTN at http:// www.1. see Using Siebel Tools and Configuring Siebel Business Applications.1. To access these guides. see Siebel Maintenance Release Guide.5.1. Version 8. and ACR 495.1. ACR 488.7.1. and lock them. For more information about activities performed in the Siebel application.1. For configuration instructions for the enhancements and updates provided in the Siebel 8. see Siebel Maintenance Release Guide.4 Fix Packs.sif) files. B ■ Configuration Instructions for Enhancements and Updates Configuration Instructions for Enhancements and Updates This topic contains configuration instructions for some of the enhancements and updates provided in version 8.1.html.1.15 Fix Pack. see Siebel Maintenance Release Guide. Rev. click on the Applet object. ACR 494.1.x on My Oracle Support. 1 2 Log into Siebel Tools.com/technology/documentation/siebel.1. B .7. For configuration instructions for the enhancements and updates provided in the Siebel 8. Version 8. 16 Siebel Maintenance Release Guide Version 8.1 through 8.1.1. Version 8. This topic contains the following subtopics: ■ ■ ■ ■ ■ ■ ■ “Instructions for ACR 575” on page 16 “Instructions for ACR 719B” on page 49 “Instructions for ACR 731” on page 55 “Instructions for ACR 750” on page 58 “Instructions for ACR 762” on page 62 “Instructions for ACR 802” on page 69 “Instructions for ACR 839” on page 71 Instructions for ACR 575 Use the following procedure to implement ACR 575. For configuration instructions for the enhancements and updates provided in the Siebel 8.Siebel Maintenance Release Guide.1. query for the TNT SHM Function Space Diary and TNT SHM Compact Function Space Diary projects.1.1.1.

Click the + sign to expand the applet. 10 Click on the Applet User Prop subobject. Click on the Applet User Prop subobject. Click the + sign to expand the applet.1. 13 Click the + sign to expand the applet. ■ ■ Name: TNT Show Move Popup Applet Value: N ■ ■ Name: Disable Right Click Menu Item 1 Value: Assign to Category ■ ■ Name: Disable Right Click Menu Item 2 Value: Assign to Specific Space 7 8 9 Query for the TNT SHM Compact Function Space Diary applet. and create the following new user properties and values. Rev.7. B 17 . Right-click and lock the applet.1. and create the following new user properties and values: ■ ■ Name: TNT Show Move Popup Applet Value: N Siebel Maintenance Release Guide Version 8. 14 Click on the Applet User Prop subobject. Rev. Version 8. and create the following new user properties and values: ■ ■ Name: TNT Show Move Popup Applet Value: N ■ ■ Name: Disable Right Click Menu Item 1 Value: Assign to Category ■ ■ Name: Disable Right Click Menu Item 2 Value: Assign to Specific Space 11 Query for the TNT SHM Function Space Diary Total Availability Applet applet 12 Right-click and lock the applet. Right-click and lock the applet.1.Siebel Maintenance Release Guide. and query for the TNT SHM Function Space Diary applet.1.7. B ■ Configuration Instructions for Enhancements and Updates 3 4 5 6 Click on any record on the right-hand side.

1. Rev.7. TNT SHM Compact Function Space Diary. Rev.1. and TNT SHM Function Space Diary Total Availability Applet objects to the SRF.7.Types.Siebel Maintenance Release Guide. List Of Values Explorer > List Of Values .1. B . Version 8. Configuration Instructions for ACR 575 Use the instructions in the following section to configure ACR 575. B ■ Configuration Instructions for Enhancements and Updates ■ ■ Name: Disable Right Click Menu Item 1 Value: Assign to Category ■ ■ Name: Disable Right Click Menu Item 2 Value: Assign to Specific Space 15 Compile the TNT SHM Function Space Diary. Seed Data 1 ■ Navigate to List of Values Explorer > List of Values .1.Types Replication Level All Multilingual TRUE Translate TRUE Type TNT_SHM_GNTAX_FS_TY PE_TOGGLE Lists of Values Type TNT_SHM_GNTAX_FS_TYPE_TOGGLE TNT_SHM_GNTAX_FS_TYPE_TOGGLE TNT_SHM_GNTAX_FS_TYPE_TOGGLE TNT_SHM_GNTAX_FSD_DSP_TOGGLE Display Value All Specific Space Special Location Inventory Status LIC ALL SPECIFIC_SPACE SPECIAL_LOCATI ON 17 Language Name English American English American English American English American Order 1 2 3 10 Active TRUE TRUE TRUE TRUE Translat e TRUE TRUE TRUE TRUE 18 Siebel Maintenance Release Guide Version 8.

1. To import these SIF files. B 19 . Create a log folder in the \REPPATCH\8.1.7.zip file to create the 8. use the following procedure.7.Siebel Maintenance Release Guide. bat file to import the following:From the 8.1.2_Diary_Porting folder. Rev.1.1.zip folder. Rename the Picklist folder to Pick List.1.1.1.2_Diary_Porting\REPOSITORY directory. Version 8.1. B ■ Configuration Instructions for Enhancements and Updates System Preferences System Preference Name TNT CMT Special Location Pref ACR495 Space Hold ACR450 Change Diary Start Date TNT CMT Configurable Icons GntAXCtrl:Color Display Toggle TNT CMT Func Spaces Cache Size TNT CMT Memory Utilization System Preference Value Y Y N Y INVENTORY_STATUS 1000 Y Description New Repository Objects All new repository objects created for the Diary enhancements have been compiled into SIF files.1. import the following SIF files using the Merge option: ■ Applets: ❏ ❏ ❏ ❏ ❏ TNT SHM Copy Function Option/Overbook Popup Applet TNT SHM Diary Add Function Parameter Popup Applet TNT SHM Diary Copy Function Parameter Popup Applet TNT Proposed Function Space Pick Applet TNT Move Function Popup Applet ■ Business components: ❏ ❏ ❏ TNT SHM Add Copy Function Parameter VBC TNT Move Function VBC TNT Configured Space ■ Commands ❏ ❏ TNT SHM Add Function Popup TNT SHM InvokeAssignDayPopup Siebel Maintenance Release Guide Version 8. Run the import. 1 2 3 4 Uncompress the 8. Rev.2_Hospitality_Diary_Enhancements.2_Hospitality_Enhancements.1.1.

Rev.1. Version 8. B .1.Siebel Maintenance Release Guide.1. Applets The following tables describe the applets associated with ACR 575.7. Configure these changes manually.1. Rev. B ■ Configuration Instructions for Enhancements and Updates ■ Picklists: ❏ ❏ ❏ TNT Quote PickList TNT SHM FSD Function Space Type PickList TNT Proposed Function Space Picklist ■ Symbolic strings: ❏ ❏ ❏ ❏ ❏ ❏ ❏ SBL_TNT_ADD_FUNCTION SBL_TNT_COLOR_DISPLAY_BY SBL_TNT_COPY_SUB_FUNCTIONS SBL_TNT_DEFAULT_DIARY_COLOR_DISPLAY_INFO SBL_TNT_FUNC_SPACE_COL_SIZE SBL_TNT_NEG_RENTAL SBL_TNT_SEL_RESERV_TO_MOVE_SIA ■ Classes: ❏ ❏ ❏ CSSBCVRecMoveFunction CSSSWEFrameTNTMoveFuncPopup CSSSWEFrameTNTSIAAssocList Changed Repository Objects All changes to existing repository objects for the Diary enhancements are listed below.7. 20 Siebel Maintenance Release Guide Version 8.

Rev.1.7.Siebel Maintenance Release Guide. Rev. B 21 .1. TNT SHM Function Space Diary Applet TNT SHM Function Space Diary Class Project BusComp Title Type HTML Number Of Rows Standard CSSSWEFrameSHMAxDiary TNT SHM Function Space Diary TNT SHM Gantt AX Date Time Interval PopUp VBC Table 5.Booking Tip Function Name. B ■ Configuration Instructions for Enhancements and Updates TNT SHM Function Space Diary Table 4.1.1. Version 8. Applet User Properties New/ Modified New New New New New New New New New New Name Ignore Case Sensitivity Item Time Display Toggle Time Label 10 Item Time Display Toggle Time Label 11 Item Time Display Toggle Time Label 12 Item Time Display Toggle Time Label 13 Item Time Display Toggle Time Label 14 Item Time Display Toggle Time Label 15 Item Time Display Toggle Time Label 16 Item Time Display Toggle Time Label 17 Item Time Display Toggle Time Tooltip 17 Value Y Account Name Calculated Guaranteed Calculated Function Start Date Calculated Function Day Calculated Decision Date Calculated Total Catering Revenue Calculated Function Space Calculated Inventory Status Calculated Booking Set Up Tip.Booking Tear Down Tip 2 Existing Value: 3 Existing Value Modified Max X Pages Siebel Maintenance Release Guide Version 8.7.Booking Tear Down Tip.

7.7. Version 8. Rev.1. B ■ Configuration Instructions for Enhancements and Updates Table 5. Rev. B .Show Move Popup Applet Value 25 1 Is Transient Suite Y Function Space Column Size Y Existing Value: 150 Existing Value Existing Value: 15 22 Siebel Maintenance Release Guide Version 8.1.Siebel Maintenance Release Guide.1. Applet User Properties New/ Modified Modified New New New Modified New Name Max Y Rows Per Page Number of Rows to Overlap Transient Suite Field Y-Axis Drill Down Enable Y-Axis Width TNT Same Time Frame .1.

Siebel Maintenance Release Guide, Version 8.1.1.7, Rev. B ■ Configuration Instructions for Enhancements and Updates

Table 6. Controls
HTML Icon Map/HTML Type Text

New/Modified New

Name/Field Function Space Type Toggle Function Space Type - Query

Caption Function Space Type SBL_FUNCTION_SPACE_TYPE1009100818-A2P

Runtime RunTime= True

Existing Value

New

Go To Go To

Go To SBL_GO_TO-1004233041-4MM HTML Height: 560 HTML Width: 960 HTML Height: 456 Existing HTML Width: 960

Modified

GanttChart

Modified

Booking Color Toggle Booking Color Toggle Schema

Color Display By SBL_TNT_COLOR_DISPLAY_BY

RunTime= True

Booking Color Toggle

Table 7. Applet Method Menu Item New/ Modified New Command TNT SHM InvokeAssignDayPopup Menu Text Position Assign SBL_ASSIGN-1004224603-02B Position 6

New

TNT SHM Add Function Popup

Add Function SBL_TNT_ADD_FUNCTION

8

Applet Web Template Item NOTE: Add the newly-added control to display in the UI.

Siebel Maintenance Release Guide Version 8.1.1.7, Rev. B

23

Siebel Maintenance Release Guide, Version 8.1.1.7, Rev. B ■ Configuration Instructions for Enhancements and Updates

TNT SHM Compact Function Space Diary Table 8. TNT SHM Compact Function Space Diary TNT SHM Compact Function Space Diary Class Project Bus Comp Title Type HTML Number of Rows Standard CSSSWEFrameSHMAxCompactDiary TNT SHM Compact Function Space Diary TNT SHM Gantt AX Date Time Interval PopUp VBC

Table 9. Applet User Properties New/Modified New New New New New New New New New Modified Modified New New Name Ignore Case Sensitivity Item Time Display Toggle Time Label 10 Item Time Display Toggle Time Label 11 Item Time Display Toggle Time Label 12 Item Time Display Toggle Time Label 13 Item Time Display Toggle Time Label 14 Item Time Display Toggle Time Label 15 Item Time Display Toggle Time Label 16 Item Time Display Toggle Time Label 17 Max X Pages Max Y Rows Per Page Number of Rows to Overlap Transient Suite Field Value Y Account Name Calculated Guaranteed Calculated Function Start Date Calculated Function Day Calculated Decision Date Calculated Total Catering Revenue Calculated Function Space Calculated Inventory Status Calculated 2 25 1 Is Transient Suite 3 15 Existing Value

24

Siebel Maintenance Release Guide Version 8.1.1.7, Rev. B

Siebel Maintenance Release Guide, Version 8.1.1.7, Rev. B ■ Configuration Instructions for Enhancements and Updates

Table 9. Applet User Properties New/Modified New Modified New Name Y-Axis Drill Down Enable Y-Axis Width TNT Same Time Frame Show Move Popup Applet Value Y Function Space Column Size Y 150 Existing Value

Table 10. Controls
New/ Modified New HTML Icon Map/HTML Type Text Existing Value New

Name/Field Function Space Type Toggle Function Space Type Query

Caption Function Space Type SBL_FUNCTION_SPACE_TYPE1009100818-A2P

Runtime RunTime = True

Modified

GanttChart

HTML Height: 560 HTML Width: 960

Existing HTML Height: 560 Existing HTML Width: 950

New

Go To Go To

Go To SBL_GO_TO-1004233041-4MM

RunTime= True

Modified

Booking Color Toggle Booking Color Toggle Schema

Color Display By SBL_TNT_COLOR_DISPLAY_BY

Booking Color Toggle

Table 11. Applet Method Menu Item New/ Modified New Command TNT SHM InvokeAssignDayPopup Menu Text Position Assign SBL_ASSIGN1004224603-02B Position 6 Comment New

Applet Web Template Item NOTE: Add the newly-added control to display in the UI.

Siebel Maintenance Release Guide Version 8.1.1.7, Rev. B

25

26 Siebel Maintenance Release Guide Version 8.1. B ■ Configuration Instructions for Enhancements and Updates TNT SHM Gantt AX Admin Form Applet Table 12.1.7. Version 8. TNT SHM Gantt AX Form Applet Class Project BusComp Title Type HTML Number Of Rows CSSFrame TNT SHM Function Space Diary TNT SHM Gantt AX Admin Specialized Controls FSD Administration Standard Table 13. Controls New/ Modified New HTML Icon Map/HTML Type Text Name/Field Color Display By Color Display Toggle Caption Color Display By SBL_TNT_COLOR_DISPLAY_BY Runtime Set Runtime = TRUE Comment New HTML Form Section4 Default Diary Color Display Information SBL_TNT_DEFAULT_DIARY_COLOR_DISPLAY_ INFO FormSection Runtime = TRUE Applet Web Template Item NOTE: Add the newly-added control to display in the UI.Siebel Maintenance Release Guide.7.1. B . Rev. Rev.1.

7.1. B ■ Configuration Instructions for Enhancements and Updates TNT SHM FSD User Preferences Table 14. Rev.Siebel Maintenance Release Guide.1. Controls HTML Icon Map/ HTML Type Text New/ Modified New Name/Field TNTCMTDiary/ Function Space Column Size TNT CMT Diary/ Function Space Column Size Caption Function Space Column Size SBL_TNT_FUNC_SPACE_COL_SIZE Runtime Comment New New TNTCMTDiary/ FunctionSpaceType TNT CMT Diary/ Function Space Type Function Space Type SBL_FUNCTION_SPACE_TYPE1009100818-A2P Text Runtime = TRUE Modified Booking Color Schema TNT CMT Diary/ Booking Color Toggle Schema Color Display By SBL_TNT_COLOR_DISPLAY_BY Text Modified It was mapped to the Diary/Booking Color Toggle Schema field. Siebel Maintenance Release Guide Version 8. Rev. B 27 . TNT SHM FSD User Preference Class Project BusComp Title Type HTML Number Of Rows CSSFrameBase User Preferences User Preferences Function Space Diary Standard Table 15.1.1. Version 8. Applet Web Template Item NOTE: Add the newly-added control to display in the UI.7.

Version 8. B ■ Configuration Instructions for Enhancements and Updates TNT SHM Function Assoc Applet Table 16.1.1.1.7. TNT SHM Function Assoc Applet Class Project Bus Comp Title Type HTML Number of Rows CSSSWEFrameTNTSIAAssocList TNT SHM Function TNT SHM Function Add Functions Association List Existing Class: CSSSWEFrameList Assoc TNT SHM Function Order Mvg Applet Table 17. Rev.AddRecords Business Components The following tables describe some of the business components associated with ACR 575. TNT SHM Function Order Mvg Applet Class Project BusComp Title Type HTML Number Of Rows CSSSWEFrameOrderMvg TNT SHM Function Order Entry .1.Shuttle Caption Add > HTML Icon Map/ HTML Type Method Invoked AddOrder Existing Value . 28 Siebel Maintenance Release Guide Version 8.Orders Orders MVG Table 18.Siebel Maintenance Release Guide. Controls Name/Field Add . Rev.7. B .

7. 'Indivisible') OR [Type] = LookupValue('PRODUCT_TYPE'. 'Category') OR [Type] = LookupValue('PRODUCT_TYPE'.Siebel Maintenance Release Guide. 'Suite')) Comments Diary Performance Issue Siebel Maintenance Release Guide Version 8.1. B 29 . Business Component User Properties New/ Modified New Name TNT Room Search Spec Value ([Type] = LookupValue('PRODUCT_TYPE'. Version 8. 'Configured') OR [Type] = LookupValue('PRODUCT_TYPE'.1.1. Rev. Rev.7.1. B ■ Configuration Instructions for Enhancements and Updates Internal Product Table 19.

Siebel Maintenance Release Guide. Version 8. Fields New/ Modified New Calculated Value/Join Column [Function Start Time] + [Function Duration] * 60 Field Name Function End Time Calculated True DTYPE_xxx Miscellaneous DTYPE_TEXT New Function Space Event Check Status Quote Number Function Space Event Check STATUS_CD S_DOC_QUOTE. Rev. QUOTE_NUM DTYPE_TEXT New DTYPE_TEXT New New TNT Proposed Function Date TNT Proposed Function End Time TNT Proposed Function Space TNT Proposed Function Space Id TNT Proposed Function Start Time TNT Same Function Space Function Space Event Check Id Function Space Order Item Id True True DTYPE_TEXT DTYPE_TEXT New True DTYPE_TEXT New True DTYPE_TEXT New True DTYPE_TEXT New True DTYPE_BOOL New Order Item TNTX EVT_CHECK_ID Order Item ROW_ID Text Length = 15 D_TYPE_ID Text Length = 15 D_TYPE_ID New 30 Siebel Maintenance Release Guide Version 8.1. B ■ Configuration Instructions for Enhancements and Updates TNT SHM FSI Booking Table 20.7.1. Rev.1.7. B .1.

1.1.1.1. B 31 . Order Item Join New/Modified New Join Specification Name Function Id Function Space Id Destination Column FUNCTION_ID PROD_ID Source Column Function Id Function Space Id Table S_ORDER_ITEM Alias Order Item Outer Join Flag True Siebel Maintenance Release Guide Version 8. Version 8. Function Space Event Check Join New/Modified New Join Specification Name Event Check Id Destination Column ROW_ID Source Column Function Space Event Check ID Table S_INVOICE Alias Function Space Event Check Outer Join Flag True Table 22. B ■ Configuration Instructions for Enhancements and Updates Table 21.Siebel Maintenance Release Guide. Order Item TNTX Join New/Modified New Join Specification Name Par Row Id Destination Column PAR_ROW_ID Source Column Function Space Order Item Id Table S_ORDERITM_TNTX Alias Order Item TNTX Outer Join Flag True Table 23. Rev.7.7. Rev.

Fields New/ Modified New Field Name TNT CMT Diary/ Booking Color Toggle Schema TNT CMT Diary/ Function Space Column Size TNT CMT Diary/ Function Space Type 4TRUE Calculated TRUE Required Predefined Value Picklist TNT FSD Color Schema PickList True 150 Type DTYPE_TEXT New DTYPE_NUMBER New TNT SHM FSD Function Space Type PickList DTYPE_TEXT Table 25.1. Version 8.7. Rev. B ■ Configuration Instructions for Enhancements and Updates User Preferences Table 24.7.1.1.Siebel Maintenance Release Guide. B .1.) Field Picklist Field Value Constrain No Clear Value 32 Siebel Maintenance Release Guide Version 8. Pick Maps Parent Field TNT CMT Diary/ Booking Color Toggle Schema TNT CMT Diary/ Function Space Type Sequence BC . Rev.

1. Version 8.Siebel Maintenance Release Guide.1. Property Join New/Modified New Join Specification Name Property Id Destination Column PAR_ROW_ID Source Column Primary Organization Id Table S_ORG_EXT Alias Property Outer Join Flag True Siebel Maintenance Release Guide Version 8.7.NAME DTYPE_TEXT Text Length = 100 DTYPE_TEXT Text Length = 100 New Quote Number QUOTE_NUM DTYPE_TEXT Text Length = 30 New Status STAT_CD DTYPE_TEXT Text Length = 30 New TNT CMT Status LIC LookUpName("QUOTE_STATUS" . Fields New/Modified New Field Name Account Calculated Value/Join Column S_ORG_EXT. B ■ Configuration Instructions for Enhancements and Updates TNT SHM Quote Template Pick BC Table 26.7.Name DTYPE_xxx Miscellaneous DTYPE_Text Text Length = 100 New New Account Id Arrival Date TARGET_OU_ID S_QUOTE_TNTX. ALIAS_NAME New Property Property. Rev. [Status]) DTYPE_TEXT DTYPE_DATE DTYPE_ID DTYPE_DATE Table 27. ARRIVAL_DT New Departure Date S_QUOTE_TNTX. DEPARTURE_DT New Post As Name S_QUOTE_TNTX.1.1. Rev. B 33 .

8. S_ORG_EXT Join New/Modified New Join Specification Name Account Id Destination Column PAR_ROW_ID Source Column Account Id Table S_ORG_EXT Alias S_ORG_EXT Outer Join Flag True TNT SHM Gantt AX Date Time Interval PopUp VBC Table 29.7.Column Calculated = TRUE Pre Default TNT SHM FSD Function Space Type PickList Force Active Link Spec Required Immediate P.128 . Version 8.32. B ■ Configuration Instructions for Enhancements and Updates Table 28.1.) Field Function Space Type .256.32.2.75.Query Picklist Field Value Table 31.1. User Properties New/Modified New New New Modified Modified Name Activation Field 1 Activation Field 2 Default Function Space Type Scale Unit Major Scale Unit Minor Modified Value Go To Function Space Type .8.2.1..1.1.128 .1 1.16.1.64.1.1. Pick Maps Parent Field Function Space Type .4. B .1.2.7.C.1.1..1 34 Siebel Maintenance Release Guide Version 8.64.256.1.1.Query BC . Fields Pick List Post Default New/Modified New Field Name Function Space Type Query Go To Calculated Value/ Join.75. Immediate Post Change = TRUE DTYPE_xxx Miscellaneous DTYPE_TEXT New Calculated = TRUE DTYPE_TEXT Table 30.16.2. Rev.Siebel Maintenance Release Guide.4.1.1.Query Specific Space 1. Rev.1.

1.24. Rev.2.1. Required = TRUE Required = TRUE DTYPE_xxx Miscellaneous DTYPE_TEXT DTYPE_TEXT Table 33.1.30.2.2.8.1.1 .30.16.128.7. 64.0.28. User Properties New/Modified Modified Modified Modified Modified Name Segments Per Page Major Segments Per Page Minor Units Per Segment Major Units Per Segment Minor Modified Value 1.64.25.7.4.0.1.128.24.32.0.1.8.7 1.128.7.32.2.1.8.5.8 1.48.7 Y New X-Axis Drill Down Enable TNT SHM Gantt AX Admin Specialized Controls Table 32. Pick Maps Parent Field Booking Color Toggle Schema Color Display Toggle BC > Field Booking Color Toggle Schema Color Display Toggle Picklist Field Value Value Siebel Maintenance Release Guide Version 8.1.8 1.1. Rev.64.16.64.256 .010416666666666666.1.8. Fields Pick List New/ Modified New New Post Default Field Name Booking Color Toggle Schema Color Display Toggle Pre Default TNT FSD Color Schema PickList TNT FSD Color Schema PickList Force Active Link Spec Required Immediate P.256.C. B 35 .0. B ■ Configuration Instructions for Enhancements and Updates Table 31.0.8.8.7.4.1.8.1.16.1.0416666666666666.Siebel Maintenance Release Guide.4.256.256. Version 8.02083333 3333333334.32.1.2.16.1.1.8.32.4.128.1.

1. "Noise Flag" "FUNCTION_SPACE". "TNT CMT Do Not Post Flag" "NOISE_FLAG". 'Lost') OR [Quote Status]=LookupValue ('QUOTE_STATUS'. "Flow Flag" "DO_NOT_POST_FLAG".1.1. Version 8.7. 'Actual') OR [Quote Status]=LookupValue ('QUOTE_STATUS'. "Guaranteed Num" "SET_NUM". Fields DTYPE_xxx New/Modified New Field Name TNT CMT Quote Status ReadOnly View Flag for Function Screen Calculated Value IIF([Quote Status]=LookupValue ('QUOTE_STATUS'. 'Lost/Turndown') OR [Quote Status]=LookupValue ('QUOTE_STATUS'.7. Rev. "TNT CMT Negotiated Room Rental" "FLOW_FLAG". User Properties New / Modified New New New New New New New New New New New Name Copy Function Field 11 Copy Function Field 12 Copy Function Field 13 Copy Function Field 14 Copy Function Field 15 Copy Function Field 16 Copy Function Field 17 Copy Function Field 18 Copy Function Field 19 Copy Function Field 20 Copy Function Field 21 Value "FN_TYPE_ID".Siebel Maintenance Release Guide. "Function Type Id" "FN_TYPE". "Set Num" "NEG_RM_RENTAL". 'N') Miscellaneous DTYPE_TEXT Table 35. B . B ■ Configuration Instructions for Enhancements and Updates TNT SHM Function Table 34. Rev. "Setup Style" "EXP_NUM". "Active Function Space" 36 Siebel Maintenance Release Guide Version 8.1. "Function Type" "SETUP_STYLE". "Expected Num" "GUARNT_NUM". 'Cancel'). 'Y'.

206.'Back up'). Fields Force Active Link Spec Required Immed. Rev. [Active Function Space]. Rev."\r\n") IIF([Booking Type] = LookupValue('TNT_SHM _BOOKING_TYPE'. [Backup Space]) DTYPE_TEXT DTYPE_TEXT New Total Catering Revenue Tip DTYPE_TEXT New Function Space Tip Field Value DTYPE_TEXT Siebel Maintenance Release Guide Version 8. B ■ Configuration Instructions for Enhancements and Updates TNT SHM Compact Room Rel VBC Table 36. 210)) IIf([Room Backup Required]='Y'. 221.1. 0) DTYPE_xxx Existing Value IIF([HasChildren] = '1'.Column IIf([HasChildren] = '1'.Column Existing Value New New New Backup Space Total Catering Revenue Total Catering Revenue Field Name Tip IIf([Total Catering Revenue] IS NOT NULL. "") [Total Catering Revenue Field Name Tip] + [Total Catering Revenue] + IIF([Total Catering Revenue] IS NULL.C DTYPE_xxx Miscellaneous DTYPE_TEXT [Function Space Tip] + [Guaranteed Tip] + [Peak Rooms Tip] + [Total Catering Revenue Tip] DTYPE_TEXT New/ Modified New New Field Name Active Function Space Addl Tip Calculated Value/ Join. 0. 210)) if([Room Backup Required]='Y'. 'Total Catering Revenue') + ": " . 207).1. B 37 . IIf([Parent Room Id] = 'ORPHANED'. 207). P.7. 205. LookupValue('TNT_SHM _TOOLTIP_OBJECTS'. 221. IIF([Parent Room Id] = 'ORPHANED'. 205) Miscellaneous DTYPE_TEXT Field Name Hierarchy Bitmap Id Modified Room Backup Required Id DTYPE_TEXT TNT SHM Compact Function Booking VBC Table 37. IIF([Expanded]='1'.7.1.1. Version 8. IIf([Expanded]='1'. 206."". Fields New/ Modified Modified Calculated Value/ Join.Siebel Maintenance Release Guide.

1. LookupValue('TNT_SHM _TOOLTIP_OBJECTS '.1. 'Peak Rooms') + ": " .""."\r\n") [Function Name Tip] + [Quote Name Tip] + [Function Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Meal Period Tip] + [Sales Manager Tip] + [Event Manager Tip] + [Expected Num Tip] + [Addl Tip] [Function Name Tip] + [Quote Name Tip] + [Function Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Meal Period Tip] + [Sales Manager Tip] + [Event Manager Tip] + [Expected Num Tip] DTYPE_INTEGER DTYPE_TEXT Modified Peak Rooms Tip DTYPE_TEXT Modified Booking Tip Business Type DTYPE_TEXT 38 Siebel Maintenance Release Guide Version 8."\r\n") IIF([Function Space Tip Field Value] IS NOT NULL. LookupValue('TNT_SHM _TOOLTIP_OBJECTS'.C DTYPE_xxx Miscellaneous DTYPE_TEXT New/ Modified New Field Name Function Space Tip Calculated Value/ Join. "") [Peak Rooms Field Name Tip] + [Peak Rooms] + IIF([Peak Rooms] IS NULL.1. Rev. P. "") IIF([Guaranteed] IS NOT NULL. Rev.Siebel Maintenance Release Guide. B ■ Configuration Instructions for Enhancements and Updates Table 37. 'Guaranteed') + ": " .Column [Function Space Field Name Tip] + [Function Space Tip Field Value] + IIF([Function Space Tip Field Value] IS NULL."\r\n") Existing Value New Function Space Field Name Tip DTYPE_TEXT New Guaranteed Field Name Tip DTYPE_TEXT New Guaranteed Tip DTYPE_TEXT New Modified Peak Rooms Peak Rooms Field Name Tip IIF([Peak Rooms] IS NOT NULL. B .7."". "") [Guaranteed Field Name Tip] + [Guaranteed] + IIF([Guaranteed] IS NULL. Fields Force Active Link Spec Required Immed. 'Backup Space/Pri Space Link') + ": " .7. LookupValue('TNT_SHM _TOOLTIP_OBJECTS'."".1. Version 8.

Version 8. Fields Force Active Link Spec Required Immed.1.1. Rev. B ■ Configuration Instructions for Enhancements and Updates Table 37.1.7.Siebel Maintenance Release Guide. Rev. P.Event Manager Calculated Value/ Join.Column [Function Name Tip] + [Quote Name Tip] + [Business Type Tip]+ [Function Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Meal Period Tip] + [Sales Manager Tip] + [Expected Num Tip] + [Addl Tip] Existing Value [Function Name Tip] + [Quote Name Tip] + [Business Type Tip]+ [Function Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Meal Period Tip] + [Sales Manager Tip] + [Expected Num Tip] [Quote Name Tip] + [Business Type Tip]+ [Function Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Meal Period Tip] + [Sales Manager Tip] + [Event Manager Tip] + [Expected Num Tip] [Function Name Tip] + [Quote Name Tip] + [Business Type Tip] + [Function Type Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Meal Period Tip] + [Sales Manager Tip] + [Event Manager Tip] + [Expected Num Tip] Modified Booking Tip Function Name [Quote Name Tip] + [Business Type Tip]+ [Function Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Meal Period Tip] + [Sales Manager Tip] + [Event Manager Tip] + [Expected Num Tip] + [Addl Tip] DTYPE_TEXT Modified Booking Tip Function Status [Function Name Tip] + [Quote Name Tip] + [Business Type Tip] + [Function Type Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Meal Period Tip] + [Sales Manager Tip] + [Event Manager Tip] + [Expected Num Tip] + [Addl Tip] DTYPE_TEXT Siebel Maintenance Release Guide Version 8.C DTYPE_xxx Miscellaneous DTYPE_TEXT New/ Modified Modified Field Name Booking Tip .1. B 39 .7.

7.1.Meal Period [Function Name Tip] + [Quote Name Tip] + [Business Type Tip] + [Function Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Sales Manager Tip] + [Event Manager Tip] + [Expected Num Tip] + [Addl Tip] DTYPE_TEXT Modified Booking Tip .1. Version 8. B . B ■ Configuration Instructions for Enhancements and Updates Table 37.1. P.Quote Name [Function Name Tip] + [Business Type Tip] + [Function Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Meal Period Tip] + [Sales Manager Tip] + [Event Manager Tip] + [Expected Num Tip] + [Addl Tip] DTYPE_TEXT 40 Siebel Maintenance Release Guide Version 8. Rev. Fields Force Active Link Spec Required Immed.Column [Function Name Tip] + [Quote Name Tip] + [Business Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Meal Period Tip] + [Sales Manager Tip] + [Event Manager Tip] + [Expected Num Tip] + [Addl Tip] Existing Value [Function Name Tip] + [Quote Name Tip] + [Business Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Meal Period Tip] + [Sales Manager Tip] + [Event Manager Tip] + [Expected Num Tip] [Function Name Tip] + [Quote Name Tip] + [Business Type Tip] + [Function Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Sales Manager Tip] + [Event Manager Tip] + [Expected Num Tip] [Function Name Tip] + [Business Type Tip] + [Function Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Meal Period Tip] + [Sales Manager Tip] + [Event Manager Tip] + [Expected Num Tip] Modified Booking Tip .7.C DTYPE_xxx Miscellaneous DTYPE_TEXT New/ Modified Modified Field Name Booking Tip Function Type Calculated Value/ Join.Siebel Maintenance Release Guide. Rev.1.

'') Set Force Active = TRUE Note: Existing Field. Version 8. Rev.[Function Revision Type]). Rev.1.Setup Style [Function Name Tip] + [Quote Name Tip] + [Business Type Tip] + [Function Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Decision Date Tip] + [Meal Period Tip] + [Sales Manager Tip] + [Event Manager Tip] + [Expected Num Tip] + [Addl Tip] DTYPE_TEXT Modified Modified Inventory Status Inventory Status Calculated [Inventory Status] + ' ' + IIF([Function Revision Type] = LookupValue('TNT_SHM _REVISION_TYPE'.1. P.C DTYPE_xxx Miscellaneous DTYPE_TEXT New/ Modified Modified Field Name Booking Tip .Siebel Maintenance Release Guide.Sales Manager Calculated Value/ Join.1. B ■ Configuration Instructions for Enhancements and Updates Table 37. Fields Force Active Link Spec Required Immed.Column [Function Name Tip] + [Quote Name Tip] + [Business Type Tip]+ [Function Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Meal Period Tip] + [Event Manager Tip] + [Expected Num Tip] + [Addl Tip] Existing Value [Function Name Tip] + [Quote Name Tip] + [Business Type Tip]+ [Function Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Setup Style Tip] + [Decision Date Tip] + [Meal Period Tip] + [Event Manager Tip] + [Expected Num Tip] [Function Name Tip] + [Quote Name Tip] + [Business Type Tip] + [Function Type Tip] + [Function Status Tip] + [Booking Start End Tip 2] + [Decision Date Tip] + [Meal Period Tip] + [Sales Manager Tip] + [Event Manager Tip] + [Expected Num Tip] Modified Booking Tip .1. ' -' + LookupValue('TNT_SHM _REVISION_TRANS_TY PE'. B 41 .7.'REVI SED').7. DTYPE_TEXT Siebel Maintenance Release Guide Version 8.

Siebel Maintenance Release Guide. Rev.1. Version 8."Event Check") OR [Freeze Flag]). Fields DTYPE_xxx New/Modified New Field Name Read Only Flag Calculated True Calculated Value IIf(([Status] = LookupValue("FS_ORDE R_STATUS". B ■ Configuration Instructions for Enhancements and Updates Order Entry .7. Business Object Component Name TNT Configured Space TNT Move Function VBC TNT SHM Add Copy Function Parameter VBC Link Quote Table 40. Business Object Component Name TNT SHM Function Orders .1."N") Miscellaneous DTYPE_TEXT Business Objects The following tables describe the SHM Site and Quote business object components associated with ACR 575.DTU Link Enabling Diary Configurable Icons The following section describes how to enable the Diary configurable icons. Rev. SHM Site Table 39.Orders Table 38.1."Y".1. B .7. Seed Data 1 1 Launch the Siebel application. 42 Siebel Maintenance Release Guide Version 8.

1. Name: ind_24hr_hold Type: BMP Width: 12 Pixel Height: 11 Pixel Function: Indicates that the current function space is on hold for 24 hours. Name: ind_dont_move Type: BMP Width:12 Pixel Height:11 Pixel Function: Indicates that the current booking should not be moved from the specified function space. 3. Rev. Version 8.Application > System Preferences. Displayed on the booking indicator bar if space permits. and width should be the values detailed below. Rev.1. 2. The icon name.7.7. type.1. Displayed on the booking indicator bar if space permits. Siebel Maintenance Release Guide Version 8. then only you can configure your own icons. navigate to Administration . and create a new system preference with the following values: ❏ ❏ Sys Pref Name: TNT CMT Configurable Icons Sys Pref Value: Y NOTE: If the System preference value is "Y".1.Siebel Maintenance Release Guide. Name: ind_noise Type: BMP Width: 12 Pixel Height: 12 Pixel Description: Indicates that the current booking is going to be noisy and may disturb other guests.1. B ■ Configuration Instructions for Enhancements and Updates 2 From the Site Map. B 43 . Displayed on the booking indicator bar if space permits. height. Instruction 1 The following section contains information about how to create your own icons.

5.7.1. 44 Siebel Maintenance Release Guide Version 8.7.1. Rev. Name: hier_tee_ltr_d Type: BMP Width: 18 Pixel Height: 18 Pixel Function: Indicate to display the hierarchical function spaces.1. B ■ Configuration Instructions for Enhancements and Updates 4. Name: hier_collapse_ltr_d Type: BMP Width: 18 Pixel Height: 18 Pixel Default Icon: Function: Indicate to display the hierarchical function spaces. B . Name: hier_space Type: BMP Width: 18 Pixel Height: 18 Pixel Function: Indicate to display the hierarchical function spaces.Siebel Maintenance Release Guide. 7. Name: hier_expand_ltr_d Type: BMP Width:18 Pixel Height:18 Pixel Function: Indicate to display the hierarchical function spaces.1. Rev. 6. Name: hier_exp_tee_ltr_d Type: BMP Width:18 Pixel Height:18 Pixel Function: Indicate to display the hierarchical function spaces. 8. Version 8.

1. NOTE: If this icon is displayed next to a function space name on the y-axis. Name: Ind_detail_marker Type: BMP Width: 12 Pixel Height: 11 Pixel Function: Indicates that the current booking is a detailed function. Version 8. Name: hier_exp_elbow_ltr_d Type: BMP Width: 18 Pixel Height: 18 Pixel Function: Indicate to display the hierarchical function spaces.1.7. B 45 . Rev. 12. 10.7.1. this indicates that it is a specific space that does not belong to any category. Displayed on the booking indicator bar if space permits.Siebel Maintenance Release Guide.1. B ■ Configuration Instructions for Enhancements and Updates 9. Name: hier_coll_elbow_ltr_d Type: BMP Width: 18 Pixel Height: 18 Pixel Function: Indicate to display the hierarchical function spaces. 13. Name: hier_elbow_ltr_d Type: BMP Width: 18 Pixel Height: 18 Pixel Function: Indicate to display the hierarchical function spaces. 11. Rev. Name: hier_coll_tee_ltr_d Type: BMP Width: 18 Pixel Height: 18 Pixel Default Icon: Function: Indicate to display the hierarchical function spaces. Siebel Maintenance Release Guide Version 8.

Name: ind_sleep Type: BMP Width: 12 Pixel Height: 11 Pixel Function: To indicate the sleeping room. B .7. 16. 17. Rev. Rev. 46 Siebel Maintenance Release Guide Version 8.1. B ■ Configuration Instructions for Enhancements and Updates 14. Name: ind_host_booking Type: BMP Width: 12 Pixel Height: 11 Pixel Function: Indicates that the current booking is a host booking. Displayed on the booking indicator if space permits.1. Displayed on the booking indicator bar if space permits. Version 8. Name: ind_recurring Type: BMP Width: 12 Pixel Height: 11 Pixel Function: Indicates that the current booking is part of a series of recurring events.7.1.1. 15.Siebel Maintenance Release Guide. 18. Name: ind_affiliates_booking Type: BMP Width: 12 Pixel Height: 11 Pixel Function: Indicates that the current booking is an affiliate booking. Name: Ind_fnctn_schedule_marker Type: BMP Width: 12 Pixel Height: 11 Pixel Function: To Indicate the function Scheduled marker.

Displayed next to the function space name on the y-axis.7. Name: Diary_PageUp_Disabled Type: BMP Width: 16 Pixel Height: 16 Pixel Function: Indicates that the Scroll Page Up button is disabled. Name: Diary_PageDown_Disabled Type: BMP Width: 16 Pixel Height: 16 Pixel Function: Indicates that the Scroll Page Down button is disabled. 20. B ■ Configuration Instructions for Enhancements and Updates 19. Siebel Maintenance Release Guide Version 8. Name: Diary_PageUp_Enabled Type: BMP Width: 16 Pixel Height: 16 Pixel Function: Indicates that the Scroll Page Up button is enabled. B 47 . Name: ind_backup_req Type: BMP Pixel Width: 12 Pixel Height: 11 Pixel Function: Indicates that current function space requires a backup function space. 23.1.Siebel Maintenance Release Guide. Version 8.1.1. Name: Diary_PageDown_Enabled Type: BMP Width: 16 Pixel Height: 16 Pixel Function: Indicates that Page Down is enabled. Rev. 22.1. Rev.7. 21.

Rev. This icon appears in all Function Space Diary views except the Month/Day view. where holidays are indicated only by the changed cell color specified in the Function Space Diary Administration screen.Siebel Maintenance Release Guide. 48 Siebel Maintenance Release Guide Version 8. Name: ind_special_events Type: BMP Width: 12 Pixel Height: 11 Pixel Function: Indicates that the date is a special event. 27. except the Month/Day view. Copy the icons into the images folder.1. Name: ind_Red_Icon Type: BMP Width:06 Pixel Height:06 Pixel Function: This icon marks special events in the Month/Day view. B ■ Configuration Instructions for Enhancements and Updates 24. 26. B . Name: ind_holiday Type: BMP Width: 12 Pixel Height: 11 Pixel Function: Indicates that the date is a holiday.7.1. Version 8.1. where special events are indicated only by small red triangle in the upper right corner of the cell. 25. Name: ind_sell_note Type: BMP Width: 12 Pixel Height: 11 Pixel Function: Indicates that sell note is associated with the date. Rev. Copying Configurable Icons 1 2 Navigate to \SWEAPP_ROOT\public\enu\.1. This icon appears in all Function Space Diary views except the Month/Day view. This icon appears in all Function Space Diary views. where sell notes are indicated only by bold text.7.

1 on My Oracle Support.1. For example. Process of Implementing ACR 719B To implement ACR 719B.7 Fix Pack” on page 7. For information about which patch to use. Update Start Time = “0700:00 AM”. Select Diary ActiveX DLL and delete it.Siebel Maintenance Release Guide. Click View Objects to open a window that contains all of the downloaded files.1. and click Settings. If you are using another language. Version 8. you must have installed the appropriate Oracle BI Publisher patch level.1.7.1. if you have deployed the icons in Spanish (SPA) language. Back to Configuration Instructions for Enhancements and Updates Instructions for ACR 719B CAUTION: For a known issue that affects ACR 719B and workaround information. End Time = “12:00:00 AM” and Time Scale = “Day/Hour” under “Time Interval Information”.7. see “Release Notes for the Siebel 8.1. copy the icons into your specific language folder. Use the instructions in this topic to implement ACR 719B for Siebel Reports for Siebel CRM Fix Pack 8. Delete the Siebel Hospitality Gantt Chart ActiveX DLLs from the Internet downloaded program files: a b c d Within Internet Explorer.1. navigate to Tools > Internet Options. Rev. Configuring the Application 1 2 3 Navigate to Site Map > Function Space Administration > Function Space Diary Administration. B 49 .1. see Siebel Reports Guide on Siebel Bookshelf. see Article ID 880452. Select the General tab.1. B ■ Configuration Instructions for Enhancements and Updates 3 Refresh the Web Server. Rev. copy the icons into the spa\images folder. For detailed information about Siebel Reports. perform the following tasks: 1 2 3 “Applying Repository Changes for ACR 719B” on page 50 “Applying Schema Changes for ACR 719B” on page 52 “Applying Seed Data Changes for ACR 719B” on page 53 Siebel Maintenance Release Guide Version 8. NOTE: The preceding instructions are specific to the English (ENU) language.7. NOTE: To use the Parameters option with scheduled reports.

2 3 4 Stop the Siebel Services. if currently active. NOTE: You must change this parameter back to its original value of X_ at a later time. The changes you apply depend on your Siebel application and whether you are upgrading from a previous release or deploying Siebel Reports for the first time. Rev.cfg file (in the SIEBEL_TOOLS_ROOT\BIN\LANG directory).1. Rev. see the topic on symbolic strings in Using Siebel Tools. Import an archive file to apply the repository changes by doing the following: a Log in to Siebel Tools. extract the BIP_8117. From the SIEBEL_TOOLS_ROOT\REPPATCH directory. For more information about the SymStrPrefix parameter.1.7. and then lock the following projects: ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ XMLP Integration Table XMLP Symbolic Strings Reports UI User Preferences Activity Activity (CC) (Siebel Industry Applications) LS Pharma Calendar Siebel Universal Agent Siebel Sales Enterprise Locale Table Locale 50 Siebel Maintenance Release Guide Version 8. 1 Make sure that you have an existing Siebel CRM version 8.zip file. Version 8. Edit the Siebel Tools configuration file by doing the following: a In the [Siebel] section of the tools. set the SymStrPrefix parameter to SBL_.1.cfg file. see Siebel Installation Guide for the operating system you are using. see “Siebel Fix Pack Installation Instructions” on page 80. Copy the existing .1. b c 5 6 Save the tools.1.1.7.1.7 For information about installing Siebel CRM. Restart Siebel Tools. B .1 or later environment and have applied Siebel Fix Pack 8.Siebel Maintenance Release Guide. For information about installing the Fix Pack. B ■ Configuration Instructions for Enhancements and Updates Applying Repository Changes for ACR 719B Perform the following procedure to apply repository changes for ACR 719B.SRF file as a backup.

Siebel Maintenance Release Guide Version 8. and then import the SIF file again.7.1. In such a case. From the Language drop-down list. and edit the import. choose the desired language (FRA in this example). When you compile. activate it by unchecking the Inactive checkbox.srf file from the appropriate language folder. B 51 .srf e 8 Compile all locked projects. Copy the browser scripts generated from the compiled SRF into the relevant Web folder by doing the following: a b c Clear the existing folders in the language directory in the Siebel Tools installation directory (SIEBEL_TOOLS_ROOT\public\LANG). where X is an automatically generated number. choose the .bat file to provide the following values: ❏ ❏ ❏ ❏ SET TOOLSPATH = SIEBEL_TOOLS_ROOT SET DATASRC = data_source SET USERNAME = db_name SET PASSWORD = db_password where: ❏ ❏ SIEBEL_TOOLS_ROOT is the Siebel Tools installation path server_database is the DataSourceName from the tools. a message appears indicating which object or project is to be locked. 7 For multilingual implementations. Rev.7. and then click OK.cfg file for the ServerDataSrc parameter c Run import. Additionally. b Navigate to SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\REPOSITORY.sif file. Click the Language Settings tab. lock the project or object. change the language settings in Siebel Tools for each language used before compiling. Rev. compile the following object: ❏ XMLP Integration Navigate back to the Siebel Tools language directory and verify a new srfXXXXXXX_XXX folder was created. you would do the following to compile changes for French: a b c d Navigate to the View menu. For this example. then the Options menu item.1. if projects and objects are not locked when you import SIF files. In Siebel Tools. you would choose: SIEBSRVR_ROOT\siebsrvr\OBJECTS\FRA\siebel_sia.1. For example.1.Siebel Maintenance Release Guide. Version 8.bat from the command prompt. NOTE: The BIP Calendar report project is available in Siebel Tools once you have imported the . B ■ Configuration Instructions for Enhancements and Updates ❏ Dock XMLP NOTE: If the XMLP Integration project is inactive.

Applying Schema Changes for ACR 719B Perform the following procedure to apply schema changes for ACR 719B.1. select the Table object.1. database user password. Rev. B ■ Configuration Instructions for Enhancements and Updates d e Copy this folder to the SWSE\public\LANG directory. enter the values for the database user. repeat the above steps for each language in your deployment. and then click OK. 52 Siebel Maintenance Release Guide Version 8. and then click Apply.Siebel Maintenance Release Guide. If you have a multi-language environment. B . and the ODBC data source using the appropriate query and action for your database. In the Apply Schema dialog box. 1 2 In Siebel Tools in the Object Explorer.7.1. Query for all changed tables to make sure the following tables appear in the Tables list: ■ ■ ■ ■ ■ ■ ■ ■ ■ S_REPOUTPT_PSTN S_REP_TMPL_PSTN S_XMLP_REPOUTPT S_XMLP_REP_TMPL S_XMLP_RPT_VIEW S_REP_PARM_DEF S_REP_TMPL_BU S_REPPRDEF_LANG S_LOCALE 3 4 Click Apply/DDL. Rev.1. select Current Query from the Tables drop-down list. Version 8.7. click Apply again.

7 from 8.1.1. navigate to SIEBEL_TOOLS_ROOT\BIN.3 seed data for SIA. this is set to either SSD Local Db default instance or Siebel_DSN. 8. MSSQL DB2 Database Oracle Database User and Password Query for dbtableowner in the temp.1.1.ini file and then apply that value as the database user and password.ini file and then apply that value as the database user and password as MSSQL.log /c data_source /d tableowner /e y /h log /w y /i SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8113\SIA\SIAB IP8113FP_SeedInps\database_type\SIABIP_8113FP_Seed_Locale_ENU. this is set to either SSD Local Db default instance or Siebel_DSN. ODBC Data Source By default.1. Provide db2 as the user and password for the Siebel application. ODBC Data Source By default. By default. By default.1. this is set to either SSD Local Db default instance or Siebel_DSN. Ignore this step if you are upgrading to 8. Query for databasename in the temp.3 seed data if you are deploying Siebel Reports for the first time.3. You are upgrading from a previous release or deploying Siebel Reports for the first time. 8. Provide db2 as the user and password for the Siebel application. Rev.1. Rev.1. By default. To import 8. this is set to either SSD Local Db default instance or Siebel_DSN.ini file and then apply that value as the database user and password Query for databasename in the temp.ini file and then apply that value as the database user and password as MSSQL.Siebel Maintenance Release Guide.1. MSSQL DB2 Applying Seed Data Changes for ACR 719B Apply the relevant seed data changes for your locales.1. B 53 .1.dat /l SIEBEL_TOOLS_ROOT\TEMP\dataimp_seed.3 seed data for ENU for SIA: ❏ dataimp /u user_name /p password /f SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8113\SIA\SIAB IP_8113FP_Seed_Locale_ENU. By default.1.1.1.1.1. and execute the following commands: NOTE: You only need to import 8.7.3 seed data for languages other than ENU for SIA: Siebel Maintenance Release Guide Version 8.6. or 8.1. ■ 1 To import 8.7. The changes you apply depend on whether: ■ ■ Your deployment is Siebel Business Applications or Siebel Industry Applications.1.1. B ■ Configuration Instructions for Enhancements and Updates Database Oracle Database User and Password Query for dbtableowner in the temp. Version 8.1.inp ■ To import 8.1.4. this is set to either SSD Local Db default instance or Siebel_DSN. this is set to either SSD Local Db default instance or Siebel_DSN.1.5.

3 seed data if you are deploying Siebel Reports for the first time. B .1.1.1.1.1.dat /l SIEBEL_TOOLS_ROOT\TEMP\dataimp_seed.1.1.1.1.1.6 seed data. or 8.dat /l SIEBEL_TOOLS_ROOT\TEMP\dataimp_seed.1. Rev. Version 8.log /c data_source /d tableowner /e y /h log /w y /i SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8116\SIA\BIP_ Seed.7.Siebel Maintenance Release Guide.6 to 8.6 to 8.5.1.7.1.inp dataimp /u <user_name /p password /f <SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8116\SIA\BI P_Seed_Locale_ENU.1.log /c data_source /d tableowner /q -1 /w n /e y /t n /x R /n 100 /h log ❏ 5 To import 8. ■ To import 8.log / c data_source /d tableowner /e y /h log /w y /i SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8113\HOR\HO RBIP8113FP_SeedInps\database_type\HORBIP_8113FP_Seed_Locale_ENU.3 seed data for SEA. 8.1.log /c data_source /d tableowner /q -1 /w n /e y /t n /x R /n 100 /h log 2 To import 8.dat /l SIEBEL_TOOLS_ROOT\TEMP\dataimp_seed. you do not need to import 8.1.1.7. run the following command: NOTE: You need to import seed data if you are deploying Siebel Reports for the first time or if you are upgrading from 8.1.6 for languages other than ENU for SIA. run the following command: ❏ dataimp /u <user_name /p password /f SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8116\SIA\BIP_ Seed_Locale_LANG.dat /l SIEBEL_TOOLS_ROOT\TEMP\dataimp_seed. 4 To import 8.5 to 8.log /c data_source /d tableowner /q -1 /w n /e y /t n /x R /n 100 /h log NOTE: You must repeat the preceding command for each language in your deployment.log /c data_source /d tableowner /q -1 /w n /e y /t n /x R /n 100 /h log 54 Siebel Maintenance Release Guide Version 8.1. ❏ dataimp /u user_name /p password /f <SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8116\SIA\BI P_Seed.7.1. 8.1.3 seed data for ENU: ❏ dataimp /u user_name /p password /f SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8113\HOR\HO RBIP_8113FP_Seed_Locale_ENU.4.4.1.1.1.1.1.dat /l SIEBEL_TOOLS_ROOT\TEMP\dataimp_seed. navigate to SIEBEL_TOOLS_ROOT\BIN.1.1. run the following command: ❏ dataimp /u user_name /p password /f SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8113\HOR\HO RBIP_8113FP_Seed_Locale_ADDITIONAL_LANG. or 8.1.1.1.1.dat /l SIEBEL_TOOLS_ROOT\TEMP\dataimp_seed.3 seed data for languages other than ENU for SEA.1.1. and execute the following commands: NOTE: You need to import 8. B ■ Configuration Instructions for Enhancements and Updates ❏ dataimp /u user_name /p password /f SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8113\SIA\SIAB IP_8113FP_Seed_Locale_ADDITIONAL_LANG.1.1.1.3.6 seed data for ENU for SIA.1. Ignore this step if you are upgrading from 8.inp 3 To import 8. If you are upgrading from 8.7. Rev.

Siebel Maintenance Release Guide. Version 8.log /c data_source /d tableowner /q -1 /w n /e y /t n /x R /n 100 /h log ❏ 7 To import 8. Siebel Maintenance Release Guide Version 8. whether they are deploying Siebel Reports for the first time or whether they are upgrading from a previous 8. Rev.inp 10 Compile all locked projects.1. run the following command: ❏ dataimp /u user_name /p password /f SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8116\HOR\BIP _Seed_Locale_LANG. 11 Start the Siebel Services. B ■ Configuration Instructions for Enhancements and Updates 6 To import 8.log /c data_source /d tableowner /e y /h log /w y /i SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8117\HOR\See dInp_Files\database_type\ACR719B_HACR719B_Seed.1.1. ❏ dataimp /u user_name /p password /f SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8117\SIA\ACR 719B_VACR719B_Seed. To access this file.1. run the following command: ❏ dataimp /u user_name /p password /f SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8117\HOR\ACR 719B_HACR719B_Seed.dat /l SIEBEL_TOOLS_ROOT\TEMP\dataimp_seed.7 seed data for ENU for SIA. navigate to SIEBEL_TOOLS_ROOT\BIN.dat /l SIEBEL_TOOLS_ROOT\TEMP\dataimp_seed.1. and run the following command: ❏ dataimp /u user_name /p password /f SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8116\HOR\BIP _Seed.1. Back to Configuration Instructions for Enhancements and Updates Instructions for ACR 731 NOTE: In order to install ACR 731.1.1.6 seed data for ENU for SEA.1. and search for Bug ID 11888716.inp dataimp /u user_name /p password /f SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8116\HOR\BIP _Seed_Locale_ENU. run the following command: NOTE: The following command is required for all users.1.7. from within My Oracle Support.1.1.dat /l SIEBEL_TOOLS_ROOT\TEMP\dataimp_seed.inp 9 To import 8.7.log /c data_source /d tableowner /e y /h log /w y /i <SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8117\SIA\Se edInp_Files\database_type\ACR719B_VACR719B_Seed.dat /l SIEBEL_TOOLS_ROOT\TEMP\dataimp_seed.7 seed data for ENU for SEA.6 seed data for languages other than ENU for SEA.1.dat /l SIEBEL_TOOLS_ROOT\TEMP\dataimp_seed. B 55 . you must install an associated cab file.log /c c data_source /d tableowner /q -1 /w n /e y /t n /x R /n 100 /h log 8 To import 8.log /c data_source /d tableowner /e y /h log /w y /i SIEBEL_TOOLS_ROOT\REPPATCH\BIP_8117FP\SEED_DATA\SEED_DATA_8116\HOR\BIP _Seed.1. navigate to the Patches & Updates tab.x Siebel Reports version. Rev.

lock the respective object or project prior to making changes to it. Compile the applet.7.cab to iSign90. Expand the User Properties control.cab file.cab. Expand the User Properties control and modify the value of the AxMethod property from Reset to ClearSignature.1. For more information about how to obtain this file. Navigate to Control and query for Name = Signature. navigate to Object Explorer and click on the Applet object. 1 Copy the iSign90. Installing ACR 731 1 2 3 4 5 6 Log into Siebel Tools. NOTE: In Siebel Tools. After successful compilation. Select any record on the right-hand side of the screen and query for "LS Pharma Call Signature Form Applet". B ■ Configuration Instructions for Enhancements and Updates Use the instructions in the following sections to implement ACR 731.cab file to the following locations: ❏ ❏ \siebel\webmaster\siebel_build\applets \siebel\eapps\public\enu\21215\applets 2 Deploy iSign90. Rev. compile the respective object to the SRF file. Pharma Signature Capture Form Applet applets.Siebel Maintenance Release Guide. Rev. contact your Oracle representative or Product Manager. 7 8 9 10 Repeat Step 1 through Step 9 for the LS Pharma Txn Adjustment Signature Form Applet and LS To edit the LS Pharma Master Signature Form Applet 1 2 3 Within Object Explorer. Preinstallation Instructions NOTE: The iSign90. Select any record on the right-hand side. is available from Oracle Support. Modify the value of the AxCodeBase property from iTools.1.1. Version 8. B . Navigate to Control and query for Name = Signature Capture. and modify the value of the AxClassId property from {EFB7D763-97A3-11CF-AE19-00608CEADE00} to {93E5204A-4344-4381-89128A7091E0FAE5}. click on the Applet object. and query for "LS Pharma Master Signature Form Applet". Navigate to Control and query for Name = Clear Signature. Once the changes have been made. unlock the respective objects and projects.7.cab.1. which is used in this procedure. Modify the value of the AxReturnProperties property from Ink to Signature. 56 Siebel Maintenance Release Guide Version 8.

and modify the value of the property CLASSID from {EFB7D763-97A3-11CF-AE19-00608CEADE00} to clsid:93E5204A-4344-4381-89128A7091E0FAE5.0.0. Navigate to Control and query for Name = Signature 1.1. Add a new property with the following values: ❏ ❏ 5 Name: CodeBase Value: iSign90.cab#Version=4. click on the Applet object. Add a new property with the following values: ❏ ❏ 5 Name: CodeBase Value: iSign90. and modify the value of the CLASSID property from {EFB7D763-97A3-11CF-AE19-00608CEADE00} to clsid:93E5204A-4344-4381-89128A7091E0FAE5. B ■ Configuration Instructions for Enhancements and Updates 4 Expand the User Properties control.cab#Version=4.5. To edit the LS Pharma Audit Signature Linear Form Applet 1 2 3 4 Within the Object Explorer. Control Signature 4.5.Siebel Maintenance Release Guide. and modify the value of the property CLASSID from {EFB7D763-97A3-11CF-AE19-00608CEADE00} to clsid:93E5204A-4344-4381-89128A7091E0FAE5.1. Repeat Step 1 through Step 8 for the Pharma Signature Display Form Applet. Rev. Repeat Step 1 through Step 8 for Control Signature 2. B 57 . click on the Applet object. and Control Signature 6. Control Signature 5.319 6 7 8 9 Modify the value of the Enabled property from TRUE to 1 Change the name of the Ink user property to Signature. Expand the User Properties control.319 6 7 8 9 Modify the value of the Enabled property from TRUE to 1. Select any record on the right-hand side and query for "LS Pharma Audit Signature Linear Form Applet".1. To edit the Pharma Signature Receipt Form Applet 1 2 3 4 Within Object Explorer. Control Signature 3.1.7. Select any record on the right-hand side and query for "Pharma Signature Receipt Form Applet". Change the name of the Ink user property to Signature. Expand the User Properties control. Add a new property with the following values: 5 Siebel Maintenance Release Guide Version 8. Rev. Navigate to Control and query for Name = Signature.7. Compile the applet. Compile the applet. Version 8.

1. It includes the following topics: ■ ■ ■ ■ About ACR 750 on page 58 Process of Applying ACR 750 on page 58 Importing Archive Files for ACR 750 on page 59 Creating Required Server Components for Using Outbound Web Services on page 61 About ACR 750 ACR 750 implements Siebel Application Integration for Oracle Fusion Middleware (SAI for Oracle Fusion Middleware). Version 8.5. see Siebel Application Integration for Oracle Fusion Middleware Guide on the Siebel Bookshelf at http://www.7. 58 Siebel Maintenance Release Guide Version 8.319 6 7 8 9 Modify the value of the Enabled property from FALSE to 0.Siebel Maintenance Release Guide. Change the name of the Ink user property to Signature.html Process of Applying ACR 750 To apply ACR 750 to enable Web services using SAI for Oracle Fusion Middleware. SAI for Oracle Fusion Middleware provides a new integration capability between Siebel Business Applications and Oracle WebLogic Server. Rev. Compile the applet. 2 Import the archive files.7. Rev.oracle. see “Importing Archive Files for ACR 750” on page 59. For information about deploying and using SAI for Oracle Fusion Middleware and Siebel RESTful Services. B .1. Back to Configuration Instructions for Enhancements and Updates Instructions for ACR 750 Use the instructions in this topic to implement ACR 750. perform the following: 1 Review and implement the requirements for SAI for Oracle Fusion Middleware. see Siebel Application Integration for Oracle Fusion Middleware Guide on Siebel Bookshelf.0. B ■ Configuration Instructions for Enhancements and Updates ❏ ❏ Name: CodeBase Value: iSign90. Repeat Step 1 through Step 8 for the Sign control.1.cab#Version=4.com/technology/documentation/siebel.1. For instructions. For instructions.

Siebel Maintenance Release Guide.1. Change the value of the SymStrPrefix parameter to SBL_.1.cfg) to allow for import of symbolic strings. Call Center Object Manager (ENU) EAI Object Manager (ENU) NOTE: ENU is only an example--ACR 750 is supported for all languages that are supported for the Siebel 8. Lock the following projects: ■ EAI Business Services Siebel Maintenance Release Guide Version 8. Edit the Siebel Tools configuration file (tools.zip 3 4 Extract the archive files (. see “Creating Required Server Components for Using Outbound Web Services” on page 61. Start Siebel Tools. This ZIP file provides common archives for both Siebel Industry Applications and Siebel Cross-Industry Applications.1. Rev.7 Fix Pack. On the computer where you installed Siebel Tools. Version 8. 5 (First-time installation only) Install SAI for Oracle Fusion Middleware.sif) from ACR750. a b c 5 6 Navigate to the directory: SIEBEL_TOOLS_ROOT\bin\lang.cfg file.1. see Siebel Application Integration for Oracle Fusion Middleware Guide on the Siebel Bookshelf.7. B 59 . Open the tools.1. To import archive files for ACR 750 1 2 Stop the Siebel Server (or servers). for example.7. where lang is the language directory specific to your deployment. and then save the tools. For more information about outbound Web services specific to SAI for Oracle Fusion Middleware. see Siebel Application Integration for Oracle Fusion Middleware Guide on the Siebel Bookshelf. locate the following ZIP files in the SIEBEL_TOOLS_ROOT\REPPATCH directory: ■ ■ ■ ACR750.1. For more information about installing and using SAI for Oracle Fusion Middleware.zip ACR750_BaseIO_SIA.zip ACR750_BaseIO_HOR. such as Notepad. B ■ Configuration Instructions for Enhancements and Updates 3 Create the server components that you need to use outbound Web services. Importing Archive Files for ACR 750 This is a step in “Process of Applying ACR 750” on page 58.cfg file in an editor. CAUTION: Do not install SAI for Oracle Fusion Middleware until you have performed all of the steps in this section. Rev.zip. For instructions. 4 Make sure the following Siebel Server components are enabled: ■ ■ Siebel Application Object Manager.

sif InfraNameServer.Infrastructure Server Components .sif DynamicIOCreationService. ACR750_BaseIO_SIA. import the following . Rev. 7 Using the Import from Archive(s) menu item.sif (import this SIF only if you are using Siebel RESTful Services) CSSEAIJCAService.Siebel Maintenance Release Guide. B . This archive file provides base integration objects for Siebel Cross-Industry Applications.sif ServerMgrSubsys.zip.7. Version 8.sif EAI JCA Service.sif CSSIOCreationService. siebdev.zip. and then reimport the appropriate SIF files again.7.sif EAISubsys. lock the new projects. ■ ■ ACR750_BaseIO_HOR. In this case. Rev.cfg /d data_source /u user_name /p password /batchimport "Siebel Repository" merge directory_name import.log writes the data to a log file in the SIEBEL_TOOLS_ROOT\tools\bin directory 60 Siebel Maintenance Release Guide Version 8.log where: ■ ■ ■ ■ ■ ■ ■ /c is the configuration file name and location /d is the data source to use /u is the username /p is the password “Siebel Repository” is the repository you want to use (the default is “Siebel Repository”) directory_name is the directory to which you extracted the base integration objects in Step 8 import.exe /c tools.1. 9 Run the following command from the SIEBEL_TOOLS_ROOT\tools\bin directory to import the preconfigured base integration objects: NOTE: This process can take some time.sif SAI EAI Outbound Services.sif archive files you previously extracted into Siebel Tools: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ 00Phoenix.EAI 00Phoenix NOTE: Not all projects are available until you import the SIF files in the next step.1. This archive file provides base integration objects for Siebel Industry Applications. B ■ Configuration Instructions for Enhancements and Updates ■ ■ ■ Server Components .sif 8 Extract the archive (.1.sif ServerMgr_ARN_ParameterRemoved. wait until the process completes.sif) files from the appropriate ZIP file to a folder.1.

srf" fixparam Method=CallJava. NamedDataSource="ServerDataSrc.Infrastructure Server Components . B ■ Configuration Instructions for Enhancements and Updates 10 Lock the following additional projects: ■ ■ SAI Outbound Services SAI Base Integration Objects 11 Compile the following projects into an updated repository file (SRF): ■ ■ ■ ■ ■ ■ EAI Business Services EAI IO Deployment Server Components . This is a step in “Process of Applying ACR 750” on page 58.1. you must create new component definitions.GatewayDataSrc". To create the component definitions 1 Connect to Server Manager using the following command: srvrmgr /g gatewayserver:port /e entrprserver /u username /p password 2 Create a component definition called InfraEAIOutbound for the EAI component group. a Use the following command for EAIOutboundSubsys: Siebel Maintenance Release Guide Version 8.1. UnicodeConvError=FALSE.EAI SAI Outbound Services SAI Base Integration Objects 12 Copy the new SRF file to the Siebel Server installation directory.cfg. CfgRepositoryFile="Siebel_sia. Creating Required Server Components for Using Outbound Web Services To use the outbound Web services feature in SAI for Oracle Fusion Middleware. Rev. 13 Restart the Siebel Server. activate the new components. under SIEBSRVR_ROOT\objects\lang. Use the following procedure to create a new EAI Outbound Server (InfraEAIOutbound) server component and the two subsystem instances that are detailed in the following procedure. using the following command: create compdef InfraEAIOutbound for comptype "EAI Outbound Service" compgrp "EAI" runmode batch full name "EAI Outbound Server" with param MaxTasks=20.7. Version 8.1.Siebel Maintenance Release Guide. B 61 . ConfigFile=siebel.7. Rev.1. and create named subystems. using the following command: activate compdef InfraEAIOutbound 4 Create the named subsystems EAIOutboundJVMSubsys and EAIOutboundsubsys. DataSource=ServerDataSrc 3 Activate the new component definition that you created.

B ■ Configuration Instructions for Enhancements and Updates create named subsystem EAIOutboundSubsys for subsystem OutboundEAISubsys with EAIOutboundContextFactory=weblogic.$(SiebelRoot)/classes/original/SiebelJI_$SiebelLang$. B .jndi.EAIOutboundReceiveTimeout="30000".log=EAIOutbound" 5 Restart the Siebel Server. Navigate to Tools\REPPATCH. create an XSD folder using the “mkdir xsd” command. Version 8. and use the following commands to check the new component definition and named subsystems: list comp for compgrp EAI list param for named subsystem EAIOutboundJVMsubsys list param for named subsystem EAIOutboundSubsys 6 Navigate to the SIEBSRVR_ROOT directory. Rev.EAIOutboundSendQueue="Send Queue JNDI Name". and using the command prompt.WLInitialContextFactory.cfg file. Rev.EAIOutboundConnectionFactory="Connection Factory JNDI Name".1.jar.jar.7. VMOPTIONS="-Xrs -DEAIOutbound.1.$(SiebelRoot)/classes/original/ wlfullclient.zip file. and extract the ACR762. and copy the ACR762.dll".zip file.1.jar". CLASSPATH="$(SiebelRoot)/classes/ original/Siebel. 62 Siebel Maintenance Release Guide Version 8.Siebel Maintenance Release Guide. edit the SymStrPrefix = X_ parameter to SymStrPrefix = SBL_. Within the Tools. Back to Configuration Instructions for Enhancements and Updates Instructions for ACR 762 1 2 3 Navigate to <Tools Install Directory>\REPPATCH.EAIOutboundTransportType=RMI Where: ❏ ❏ weblogicserver is a placeholder for your application server name port is the port on which the Oracle WebLogic Server resides b Use the following command for EAIOutboundJVMSubSys: create named subsystem EAIOutboundJVMsubsys for subsystem JVMSubSys with DLL="$(JAVA_HOME)/jre/bin/server/$jvm.EAIOutboundSecurityCredentials=weblogic1. Importing SIF Files for ACR 762 Use the following procedure to import SIF files for ACR 762.1.EAIOutboundReceiveQueue="Receive Queue JNDI Name".EAIOutboundProv iderURL="t3:// weblogicserver:port.7.EAIOutboundSecurit yPrincipal=weblogic.

txt. ■ SBL_LS_SGOP_PRODUCT_DETAIL Importing Repository Objects for ACR 762 The SIF files for ACR 762 are packaged in the ACR762.Mobile business component: Column REMOTE_NODE_TYPE_C D Pre-Def Value Expr: "LookupValue(""REMOTE _NODE_TYPE"".list to find the list of objects to be imported. You can configure the applets. and verify that the import completed successfully.1.zip file. Version 8. If you choose to import the sif files. the application.Siebel Maintenance Release Guide.bat.1.txt file. and update the file with your environment information. or you can import the SIF filesor import the sif files one by one manually. which is located in the <Tools Install Directory>\REPPATCH\ACR762\REPOSITORY\Modified Objects folder.7. SET IMPORTTOOLSROOT=<Tools Path E.1.cfg> SET IMPORT_USER=<DB User Name> SET IMPORT_PASSWORD=<DB Password> 3 4 Run the BatchImport batch file to import the new objects. Navigate to Tools\REPPATCH\ACR762\REPOSITORY\ImportLog\ImportSummary.1. D:\sea78\tools> SET IMPORT_DATASOURCE=<DataSrc from Tools.""SIEBEL _REMOTE"")" Pick List LS SGOP Remote Client Type Picklist Name Remote Node Type Pick Map Parent Field Remote Node Type Field Remote Node Type Picklist Field Value Siebel Maintenance Release Guide Version 8. 1 Add a new field to the Client . and the business components manually. please lock those projects and use the "Merge" option for import from archive.g. B ■ Configuration Instructions for Enhancements and Updates To import the ACR 762 sif files 1 Navigate to Tools\REPPATCH\ACR762\REPOSITORY\PROJECT_TO_LOCK. Rev. 2 Navigate to Tools\REPPATCH\ACR762\REPOSITORY\BatchImport. B 63 . Rev. and lock the projects listed in the file.7. NOTE: Navigate to <Tools Install Directory>\REPPATCH\ACR762\REPOSITORY\Applet.

1. navigate to the Object Explorer and select Table.1.7.1. B ■ Configuration Instructions for Enhancements and Updates 2 Add a new field to the Pharma Address business component: Fields Name Row Id Column ROW_ID Join S_CON_ADDR Force Active TRUE 3 Add a new list column to the Mobile Client list applet with the following values.Siebel Maintenance Release Guide.Mobile List Columns Display Name Remote Node Type Field Remote Node Type Display Name Remote Node Type Display Name String Reference SBL_LS_SGOP_REMOTE_NODE_TYPE Pick Applet 4 Within the Siebel Life Sciences application. B . Rev. add a new screen menu item: Screen Menu Item Screen Screen LS SGOP Modification Tracking Admin Screen Text Text Administration Modification Tracking Text String Reference Text String Reference SBL_LS_SGOP_ADMINSTRATION_MODIFICATION _TRACKING Applying Schema Changes for ACR 762 Use the following procedure to apply the schema changes for ACR 762. Importing Seed Data for ACR 762 The seed data for ACR 762 has been provided in a .dat file. Rev. Version 8. To apply schema changes for ACR 762 1 2 3 From within Siebel Tools.7. and map the new column to the Edit List: Class CSSSWEFrameListVisibilityPick No Insert TRUE Business Component Client . Click the Apply/DDL button to apply the schema changes.1. Query for the new or modified tables (S_TXN_LOG_LS OR S_TBLOBJ_MAP_LS OR S_NODE). 64 Siebel Maintenance Release Guide Version 8.

7. Update the Object Table Mapping records: a b Log into the Siebel application as an administrator (sadmin/sadmin). Rev.exe file exists in the <Tools Install Directory>/bin directory.1. and update the importSeed. make sure that the dataimp. you must have applied the schema changes for the new tables. Navigate to <Tools Install Directory>\REPPATCH\ACR762\SEED_DATA\log. navigate to the System DSN tab. Select the "Siebel Oracle90" driver (from Datadirect Technologies). enter the TNS service name that you created to connect Siebel Tools to the database. and check the ACR762_SEEDImp. Run the ImportSeed batch file to import the seed data.7. Navigate to <Tools Install Directory>Root\REPPATCH\ACR762\SEED_DATA\. such as D:\sea78\tools SET SGOPDATASRC=<DataSrc from ODBC System DSN (such as Siebel_DSN> SET SGOPTBLOWNER=<Table Owner Name> SET SGOPUSERNAME=<DB User Name> SET SGOPPASSWORD=<DB Password> 4 5 6 7 Before executing the next step. and click Add.1. To import seed data for ACR 762 NOTE: Before you import the seed data. and update the following records: Object Name LS SGOP_RelatedContact LS SGOP_RelatedAccount Table Name S_PARTY_REL S_PARTY_REL Siebel Maintenance Release Guide Version 8. Navigate to Modification Tracking Admin Screen > Object Table Mappings view. Test your connection and click OK when tested successfully 2 3 Navigate to the directory where you installed Siebel Tools and change the directory to REPPATCH\ACR762.1. Enter a data source name (such as Siebel_DSN. Rev. B ■ Configuration Instructions for Enhancements and Updates Use the following procedure to import seed data for ACR 762.log file to see if there were any errors during the import. Version 8. 1 Create an ODBC entry for the database where you plan to import the seed data: a b c d Navigate to Start > Settings > Control Panel > Administrative Tools > Data Sources (ODBC). B 65 .1.bat file with your environment information. Enter the server name to connect to: ❏ ❏ For Oracle.Siebel Maintenance Release Guide. ■ ■ ■ ■ ■ SET SGOPTOOLSPATH=<Tools Path>.

.XML. and browse to the Web service file that you want to import.LAST_TXN_NUM from &Table_Owner.XML.dll and sssrrec. Rev.1.ROW_ID NODE_ID. click the Import button.zip. Version 8. Before importing LSSGOP_Contact. Log into the Siebel application as an administrator (sadmin/sadmin). B .7.NAME.XML and ModificationTracking. update the SQL in the comdb44. To import the Web services for ACR 762 1 2 3 4 5 Navigate to <Tools Install Directory>\REPPATCH\ACR762. childn. run the update SQL command against the database that you are connecting to. and unzip the file.txt. Navigate to <Tools Install Directory>\REPPATCH\ACR762\ WEB_SERVICE\ WS_XML_Listtoverify. B ■ Configuration Instructions for Enhancements and Updates Importing Web Services for ACR 762 The web service XML files are included in the ACR762. 7 Move the DLLs from the ACR 762 > Library > Documents > Dlls to the \siebsrvr\BIN folder. and use the instructions in the file to import the Web services. NOTE: The .1.zip file. This updates the existing OOTB Contact's Proxy Name to avoid a unique key violation error.1.sql.sscaspbc. and the sssatrou. Navigate to Web Services Admin Screen -> Inbound Web Services view. Use the following procedure to import the Web services for ACR 762.Siebel Maintenance Release Guide. Enabling Modification Tracking and Setting Up Mobile Clients To enable modification tracking. Rev.dll files are specific to modification tracking.sql and comdb45.sql files. Update S_WS_OPERATION set proxy_name = 'xx' where method_name='QueryPage' and proxy_name is null.7..S_DOCK_STATUS dsr. .the new sql for modifcation tracking is not enabled by default. run the two SQL statements below Update S_WS_OPERATION set proxy_name = 'xx' where method_name='Delete' and proxy_name is null. Update S_WS_OPERATION set proxy_name = 'ContactIns' where name='ContactInsert' Update S_WS_OPERATION set proxy_name = 'ContactUpd' where name='ContactUpdate' Update S_WS_OPERATION set proxy_name = 'ContactDel' where name='ContactDelete' Update S_WS_OPERATION set proxy_name = 'ContactQP' where name='ContactQueryPage' 6 Before importing ModificationTrackingPurge. 66 Siebel Maintenance Release Guide Version 8. In <siebsrvr_root>\SQLTEMPL\comdb44.dll and swcaspfr. Find transactions to route TXN_ROUTER_SEL_NODES = select childn.1.dll files are specific to Siebel Life Sciences functionality. dsr.

Siebel Maintenance Release Guide Version 8.7.ROUTE_ACTIVE_FLG = 'Y' / The final sql should look like this: .EFF_END_DT is null or childn.EFF_END_DT is null or childn.NAME.ROUTE_ACTIVE_FLG = 'Y' / Adding Lists of Values for ACR 762 1 Bounce the server and launch the Siebel Server URL.1.NODE_ID and dsr.EFF_END_DT >= {fn now()}) and childn. B 67 .LOCAL_FLG = 'Y' and childn.REMOTE_NODE_TYP_CD from &Table_Owner.S_NODE childn where childn.7.APP_SERVER_NAME = ? and childn. &Table_Owner.EFF_END_DT >= {fn now()}) and childn.Siebel Maintenance Release Guide.1. dsr. childn.NODE_TYPE_CD = 'REMOTE' and (childn. Find transactions to route TXN_ROUTER_SEL_NODES = select childn.S_NODE childn where childn.1.PAR_NODE_ID = ? and childn.TYPE = 'ROUTE' and dsr.ROW_ID NODE_ID.S_DOCK_STATUS dsr.LOCAL_FLG = 'Y' and childn. Rev.LAST_TXN_NUM.NODE_ID and dsr.PAR_NODE_ID = ? and childn.TYPE = 'ROUTE' and dsr. Version 8.. Rev.1..ROW_ID = dsr. B ■ Configuration Instructions for Enhancements and Updates &Table_Owner.APP_SERVER_NAME = ? and childn.ROW_ID = dsr. childn.NODE_TYPE_CD = 'REMOTE' and (childn.

Rev.1. Navigate to Site Map >Administration .Siebel Remote. B . Navigate to Site Map> Administration . and repeat Step 5 for each remote client to complete remote client setup. Version 8.Offline Client 5 Navigate to Administration .STANDARD Language . Back to Configuration Instructions for Enhancements and Updates 68 Siebel Maintenance Release Guide Version 8.Server Configuration > Synchronize. and create the following list of values: Type REMOTE_NODE_TYPE REMOTE_NODE_TYPE REMOTE_NODE_TYPE REMOTE_OPERATION_TYPE REMOTE_OPERATION_TYPE REMOTE_OPERATION_TYPE REMOTE_OPERATION_TYPE Display Value Offline Client Siebel Remote Both FullDownload Insert Update Delete LIC OFFLINE CLIENT SIEBEL_REMOTE BOTH FullDownload Insert Update Delete Enabling Modification Tracking 1 2 3 4 Bounce the server and launch the Siebel Server URL.Generate New Database 6 Wait until the new job completes.Data > List Of Values.1. delete it and recreate the record to set App Server Name as the current server.7.SPORTER Uid .Siebel Maintenance Release Guide. and create a new mobile client entry with the following values: NOTE: If an entry already exists.Server Management > Jobs. and create a new job with the following parameters (one time per server) to create a new database template in the “Siebel\dbtempl” folder: ■ Component/Job .Application > System Preference view. B ■ Configuration Instructions for Enhancements and Updates 2 Navigate to Site Map > Administration . add a new System Preference record called Enable Modification Tracking. Rev.7. and set the value to TRUE. ■ ■ ■ ■ ■ Mobile Client .1.SPORTER Routing Model . and click the Synchronize button.1.MOBILE CLIENT . Navigate to Administration .ENU Remote Node Type .

Siebel Maintenance Release Guide. NOTE: Make a note of the parameter’s original value.cfg file. The ACR802 Repository Objects. and extract the file. navigate to Projects. change the symbolic strings prefix to SBL_.sif View \ Views. and lock the following projects: ■ ■ ■ ■ LOY Admin LOY Engine Buscomps SIA Server Objects LOY Gen Import NOTE: All the repository objects are located within the ACR802\REPOSITORY folder inside the extracted ACR802. Preinstallation Task for ACR 802 1 Navigate to the Siebel Tools installation directory. as you need to change the prefix back to that after you have imported the SIF files. S. Importing Repository Objects for ACR 802 1 2 3 Navigate to <Tools Install Directory>\REPPATCH\ACR802. B ■ Configuration Instructions for Enhancements and Updates Instructions for ACR 802 The following sections describe how to configure ACR 802. and using Object Explorer. Table 41. Version 8.sif Business Service \ BusinessServices. Rev.1. and within the tools. Open Siebel Tools connected to the relevant database.7.1.sif Picklist \ PickLists.zip folder.zip. Using Object Explorer.sif Siebel Maintenance Release Guide Version 8. B 69 .7.sif Business Component \ BusinessComponents. navigate to Projects. Rev.1.sif Business Object \ BusinessObjects. No 1 2 3 4 5 6 Repository Objects for ACR 802 Repository Type Applet Busienss Component Business Object Business Service Picklist View SIF File Name Applet \ Applets.xls file lists all of the objects that were added or modified in ACR 802. These sif files are located in the corresponding folders. as shown in Table 41 on page 69.1.

sif Integration Object\IntegrationObjects. B ■ Configuration Instructions for Enhancements and Updates Table 41. S. Rev. Review the changes within the Import Wizard . B . and make sure that the database user has the DML privileges to apply schema changes in this database.1.sif Links\Links. and from the main menu.sif has all the changes for the following: The following table has been modified as part of the ACR802 release: ■ ■ Sequence Number: 1 Table Name: S_LOY_MEM_BLKAD Use the following procedure to import table repository objects.1.Siebel Maintenance Release Guide. Import the files listed in Table 41 on page 69 one at a time. schema changes have been done on the database. Version 8. Rev. select the Tools > Import from Archive option.sif To import repository objects 1 2 3 4 5 Open Siebel Tools connected to the relevant database. Click Finish to close the Import Wizard window. and click Next.1. To import table repository objects 1 2 Launch Siebel Tools connecting to the relevant database.7. The REPPATCH\ACR802\Repository\Table\Base\ACR802_BaseTables. click Yes to import the repository objects. No 7 8 9 10 11 Repository Objects for ACR 802 Repository Type Class Workflow Symbolic String Integration Object Link SIF File Name Class \ Classes.Review Conflicts and Actions window and click Next. When the system displays the "Do you want to proceed?" confirmation message.sif Workflow \ WorkFlows.7.1.sif Symbolic String \ SymbolicStrings. using the merge option. Lock the Table Loyalty project. Applying Schema Changes for ACR 802 As part of the ACR802 release. following project 70 Siebel Maintenance Release Guide Version 8.

S_LOY_ACRL_ITM.1. After filling out the fields in the Apply Schema dialog. B 71 . and Table Loyalty projects.sif file using the procedure described in “To import repository objects” on page 70. click Apply. navigate to the Tables object. B ■ Configuration Instructions for Enhancements and Updates 3 Import the ACR802_BaseTables. select Apply and then click OK. Within the ODBC data source field. select Current Query. To apply the table changes 1 2 3 Within Siebel Tools. Then Apply Schema dialog box displays.Siebel Maintenance Release Guide. Within the Database user password field.7. click OK. enter the database user password. 4 Within the Apply Schema dialog box. Select the relevant SRF file for your installation and then click Compile. S_LOY_ACRL_ITM. It contains changes for the following tables: S_LOY_TXN. Within the confirmation dialog box. and query for the S_LOY_TXN.7. Within the Database user field. select the LOY Admin. and S_LOY_RDM_ITM tables. Version 8.5 Fix Pack. select Tools > Compile Projects. This file is located in the <Tools Install Directory>\REPPATCH\REPOSITORY\TableBase folder. enter the ODBC name. enter the database user name. NOTE: The ACR802_BaseTables. SIA Server Object. provide details for the following fields. Within the confirmation dialog box. a b c d 5 6 Within the Tables drop-down list.1.1. which was addresesd in the Siebel 8. To compile the repository objects into the SRF 1 2 3 4 Launch siebel tools connecting to the relevant database From the main menu.1. Press the CTRL key pressed.1. Rev. LOY Gen Import. Rev. S_LOY_RDM_ITM). Back to Configuration Instructions for Enhancements and Updates Instructions for ACR 839 The following sections contain configuration instructions for ACR 839.sif file also contains the schema changes for Bug 10606137. Preparing for the ACR 839 Installation 1 Navigate to \REPPATCH\ACR839.zip and unzip the file to any location accessible by Siebel Tools. LOY Engine Buscomps. Use the following procedure to compile the repository objects into the SRF. Select the Apply/DDL option. Siebel Maintenance Release Guide Version 8.1.

use the instructions in “Performing Schema Changes for ACR 839” on page 72 through “Configuring Integration Objects for ACR 839” on page 77 . The following tables were modified for ACR 839: ■ S_SITE_VST_LOG 72 Siebel Maintenance Release Guide Version 8. perform the procedures described in “Importing Workflow Definitions for ACR 839” on page 78 through “Configuring Web Services for ACR 839” on page 80.bat file to import the .bat file after the installation is complete. For more information. Rev.1.1.sif files. Version 8.sif files. see “Importing Workflow Definitions for ACR 839” on page 78. Rev. This step is only required if you are performing the configuration changes manually. Performing Schema Changes for ACR 839 NOTE: The following step is not required if you have already imported the . lock the following projects: ■ ■ ■ ■ LS Clinical Protocol Site Table Clinical EIM Clinical Symbolic Strings Installing ACR 839 Using the Automated Process 1 Rename <Unziplocation>\REPOSITORY\import.txt to import. compile all of the locked and updated projects. In Siebel Tools. Apply the schema changes for the S_SITE_VST_LOG and EIM_ST_VST_LOG tables. B ■ Configuration Instructions for Enhancements and Updates 2 In Siebel Tools. Run the import. For more information. see “Performing Schema Changes for ACR 839” on page 72. NOTE: If you want to configure ACR 839 manually. and edit the file to change the first four parameters related to database and Siebel Tools details with the Siebel Administrator username/password. CAUTION: It is recommended that you delete the import. B .7. Instead. and check the log file to verify that all of the files imported successfully.bat. For example: SET ACR839TOOLSPATH=D:\21219\Tools SET ACR839DATASRC=serverDatasrc SET ACR839USERNAME=<Siebel Admin Username> SET ACR839PASSWORD=<Siebel Admin Password> 2 3 4 5 6 Create a folder called named Log in <Unziplocation>\REPOSITORY.1. because the file contains sensitive information. If you are using the automated functionality to configure ACR 839.1. you do not need to perform the procedures in these sections.Siebel Maintenance Release Guide. Import the workflow processes into Siebel repository.7.

1. To create the S_SITE_VST LOG and EIM_ST_VST_LOG tables on the physical database 1 2 3 Within Siebel Tools. and import the file using the Import from Archive function within Siebel Tools. Version 8. Click the Apply/DDL button to apply the changes to the physical database. This step is only required if you are performing the configuration changes manually. The following section describes how to configure the business components for ACR 839. and import the file using the Import from Archive function within Siebel Tools. Provide the Table Owner details in the username and password fields and the ODBC name in the ODBC data source field. ACR 839 requires that you add new business components as well as modify existing business components. Rev. Use the Merge option to import this file. Configuring the Business Components for ACR 839 NOTE: The following procedures is not required if you have already imported the SIF files. B ■ Configuration Instructions for Enhancements and Updates ■ EIM_ST_VST_LOG Use the Tools .sif. LS Clinical Site Visit Employee Business Component (New) ■ Navigate to <Unziplocation>\REPOSITORY\Business Component\LS Clinical Site Visit Employee. Rev. B 73 .7. query for the list of tables that were imported into the repository. NOTE: You only need to import the tables if you are configuring ACR 839 manually.sif. you do not need to perform this procedure. Clinical Protocol Site Address Business Component (Modified) ■ Add a new field to the Clinical Protocol Site Address business component with the following values: ■ Name: Address Row Id Siebel Maintenance Release Guide Version 8. You must modify the existing business components to implement ACR 839.Import from Archive function within Siebel Tools to read this file and create the tables in the repository. you must import the SIF files.1. LS Clinical Site Visit Location Business Component (New) ■ Navigate to <Unziplocation>\REPOSITORY\Business Component\LS Clinical Site Visit Location.1. You must import the SIF files to use the new business components. and import the file using the Import from Archive function within Siebel Tools.Siebel Maintenance Release Guide.7. Clinical Protocol Site for Mobile Integration Business Component (New) ■ Navigate to <Unziplocation>\REPOSITORY\Business Component\Clinical Protocol Site for Mobile Integration.sif. Use the following procedure to create the S_SITE_VST_LOG and EIM_ST_VST_LOG tables on the physical database.1. If you have imported the sif files.

Name Joins and Join Specifications Fields for ACR 839 (Continued in Table 43) Column FORMAT_TYPE_CD EMP_ID LOGIN Join S_EVT_MAIL S_ACT_EMP S_USER Immediate Post Changes No Copy Email Format Emp Id Active Login Name Table 43.1. Joins and Join Specifications for ACR 839 (Continued from Table 42) Picklist Type DTYPE_TEXT DTYPE_ID DTYPE_TEXT Required Calculated Predefault Value Name (Continued) Email Format Emp Id Active Login Name 2 Add a join with the following values: Alias S_ACT_EMP S_USER Table S_ACT_EMP S_USER 74 Siebel Maintenance Release Guide Version 8. Version 8. B . B ■ Configuration Instructions for Enhancements and Updates ■ ■ ■ Column: ROW_ID Text Length: 15 Type: DTYPE_ID Clinical Trip Report Business Component (Modified) 1 Add the following Joins and Join Specifications fields described in Table 42 and Table 43: Table 42. Rev.7. Rev.Siebel Maintenance Release Guide.1.1.1.7.

Rev.sif Siebel Maintenance Release Guide Version 8. and import the following .1. B ■ Configuration Instructions for Enhancements and Updates 3 Add a join specification with the values in the following table: Name Visit Employee Emp Login Destination Column ACTIVITY_ID ROW_ID Source Field Id Emp Id Alias S_ACT_EMP S_USER Clinical Trip Report Business Component User Properties New/Changed Changed (Deep Delete changed to Deep Delete 1) New Name Deep Delete 1 Deep Delete 2 Value Activity Plan LS Clinical Site Visit Location Configuring Links for ACR 839 NOTE: The following step is not required if you have already imported the . This step is only required if you are performing the configuration changes manually. B 75 .sif Clinical Account Investigator Role.sif files using the Import from Archive function within Siebel Tools: ■ ■ LS Clinical Site Visit Location. and import the following files using the Import from Archive function within Siebel Tools: ■ ■ ■ Clinical Trip Report.sif LS Clinical Site Visit Employee.7.sif Clinical Protocol Site Address BC.sif Configuring Business Objects NOTE: The following step is not required if you have already imported the .1.Siebel Maintenance Release Guide. ■ Navigate to the <Unziplocation>\REPOSITORY\Business Object folder. This step is only required if you are performing the configuration changes manually. 1 Navigate to the <Unziplocation>\REPOSITORY\ Link\Clinical Trip Report folder.sif 2 Navigate to <Unziplocation>\REPOSITORY\Link\Clinical Protocol Site for Mobile Integration folder. and import the following .sif files.sif files. Rev.sif LS Clinical Site Visits Geo Location. Version 8.sif files using the Import from Archive function within Siebel Tools: ■ ■ Clinical Protocol Site for Mobile Integration.1.7.1.

sif. select the Business Object object type. and import the following files using the Import from Archive function within Siebel Tools: SBL_LS_CLINICAL_SITE_VISIT_LOCATION. Rev. Within Object Explorer.1.1.7.7. and query for Clinical Trip Report. and import the file using the Import from Archive function within Siebel Tools. expand Business Object.1. select Business Component. B ■ Configuration Instructions for Enhancements and Updates To update the changed business objects 1 2 3 Within Object Explorer. ■ ■ ■ Navigate to <Unziplocation>\REPOSITORY\ Symbolic String.sif files. This step is only required if you are performing the configuration changes manually. Use the procedure in the following section to configure the applets for ACR 839.sif files.sif files using the Import from Archives function within Siebel Tools: 1 2 Navigate to <Unziplocation>\REPOSITORY\View\LS Clinical Trip Report Detail View with Geo Location. B . and import the file using the Import from Archive function within Siebel Tools. This step is only required if you are performing the configuration changes manually. Rev.1. Within Object Explorer.sif SBL_GEO_LOCATION_DETAILS. and update the Business Object component information for the Clinical Trip Report business component as described in the following table: Link Clinical Trip Report/LS Clinical Site Visit Location Clinical Trip Report/LS Clinical Site Visit Employee Description Retrieves the data specific to the site visit Retrieves the employees specific to the site visit Business Component LS Clinical Site Visit Location LS Clinical Site Visit Employee Configuring Symbolic Strings for ACR 839 NOTE: The following step is not required if you have already imported the .sif. and import the file using the Import from Archive function within Siebel Tools.sif. Navigate to <Unziplocation>\REPOSITORY\View\LS Clinical Trip Report Detail View with Geo Location Without CRF. Version 8. Clinical Site Visit Location List Applet (New) ■ Navigate to <Unziplocation>\REPOSITORY\Applet\ LS Clinical Site Visit Location List Applet. Configuring Views for ACR 839 Import the following . 76 Siebel Maintenance Release Guide Version 8.Siebel Maintenance Release Guide.sif Configuring Applets for ACR 839 NOTE: The following step is not required if you have already imported the .

1 2 In OBLE.sif LS Clinical Protocol Site_Site Visits Output IO. Configuring Integration Objects for ACR 839 NOTE: The following procedure is not required if you have already imported the .7. Rev.sif files using the Import from Archive function within Siebel Tools: ■ ■ ■ ■ ■ LS Clinical Protocol Site_Site Visits Input IO. This step is only required if you are performing the configuration changes manually. ■ Navigate to <Unziplocation>\REPOSITORY\Pick List\LS Clinical Site Visit Employee PickList. B ■ Configuration Instructions for Enhancements and Updates Configuring Screens for ACR 839 NOTE: The following procedure is not required if you have already imported the .1.7. 1 2 Lock the LS Clinical Protocol Site project.sif LS Clinical Site Visits Geo Loc Intermediate IO.1.1.sif files. Use the following procedure to configure screens for ACR 839. and import the following . Rev. This step is only required if you are performing the configuration changes manually. Version 8. and verify that the views are added after the last view under the "Clinical Trip Report Detail View" and "Clinical Trip Report Detail View without CRF" categories. Siebel Maintenance Release Guide Version 8.sif. B 77 .1. Navigate to <Unziplocation>\REPOSITORY\Integration Object folder.Siebel Maintenance Release Guide. Query for the Clinical Site Management screen and add the LS Clinical Trip Report Detail View with Geo Location and LS Clinical Trip Report Detail View with Geo Location Without CRF views as shown in the following table: Viewbar Text on Screen View Geo Location Details Geo Location Details Screen Clinical Site Management Clinical Site Management Screen Views Clinical Trip Report Detail View with Geo Location Clinical Trip Report Detail View with Geo Location Without CRF 3 Right-click on Screen.sif LS Clinical Site Visits Geo Loc IO. This step is only required if you are performing the configuration changes manually. navigate to the Screen object.sif 3 Compile the locked projects. select edit Screen View Sequence. Configuring Picklists for ACR 839 NOTE: The following step is not required if you have already imported the . and import the file using the Import from Archive function within Siebel Tools.sif files.sif LS Clinical Protocol Site_Site Visits Intermediate IO. respectively.sif files.

focus on the records. Rev. To activate workflow definitions 1 2 3 Log into Siebel eClinical.Business Process > Workflow Deployment view.xml. navigate to Workflow Process.7. and in Lock Projects view > Workflow process. NOTE: Siebel Tools must be connected to the same database as the Siebel application server. and select SWI LS Clinical Query Protocol Site_Site Visits. On the Repository Workflow Processes applet. Activating Workflow Definitions for ACR 839 Use the following procedure to activate workflow definitions. Navigate to <Unziplocation>\REPOSITORY\Workflows. To import workflow definitions 1 Log in to Siebel Tools. and click the Publish button on top of the applet to deploy the workflows. B ■ Configuration Instructions for Enhancements and Updates Importing Workflow Definitions for ACR 839 NOTE: You must perform the following procedure regardless of whether you have imported the sif files using the automated function or if you have performed the ACR 839 configurations manually. and select SWI LS Clinical Create Site Visit Geo Location.1. Xml File to Import SWI LS Clinical Query Protocol Site_Site Visits. right-click and choose Import Workflow Process. B .7.1.xml SWI LS Clinical Create Site Visit Geo Location. Version 8. query for the following workflows: Focus on each record and click the Activate button to activate the workflow.xml Workflow Name SWI LS Clinical Query Protocol Site_Site Visits SWI LS Clinical Create Site Visit Geo Location Project LS Clinical Protocol Site LS Clinical Protocol Site New/Modified New New 5 6 After import.1. Navigate to <Unziplocation>\REPOSITORY\Workflows. Use the following procedure to import workflow definitions. and from the list applet. ■ ■ SWI LS Clinical Query Protocol Site_Site Visits SWI LS Clinical Create Site Visit Geo Location 78 Siebel Maintenance Release Guide Version 8. query for the workflows. Repeat the preceding steps for the remaining new workflows. 2 3 4 From Object Explorer. Rev.xml. and navigate to the Administration .1.Siebel Maintenance Release Guide.

exe file exists in the <Tools Install Directory>/bin directory. B 79 . NOTE: Before executing the next step. For information about how to enable component groups.Siebel Maintenance Release Guide. Version 8.1. see topic about enabling Siebel Server component groups for safety system integration in the Siebel Life Sciences Guide on the Siebel Bookshelf. Select the "Siebel Oracle90" driver (from Datadirect Technologies). To import seed data using the automated function 1 Create an ODBC entry for the database where you plan to import the seed data: a b c d e 2 Navigate to Start > Settings > Control Panel > Administrative Tools > Data Sources (ODBC).1.bat file to import seed data.7. edit the file.1. 3 Rename <Unziplocation>\SEED_DATA\Import_Seed_Data. and click Add.1. make sure that the dataimp. click the System DSN tab.7. For example: SET ACR839TOOLSPATH=D:\Siebel_8113_Release\Tools_8115_21229 SET DBFOLDER=D:\Siebel_8113_Release\Tools_8115_21229\Seed\ORACLE SET ACR839DATASRC=emsqa1b SET ACR839TBLOWNER=EMSORA01225 SET ACR839USERNAME=SADMIN SET ACR839PASSWORD=SADMIN 4 Run the Import_Seed_Data. Rev.sif files using the automated function or if you have performed the ACR 839 configurations manually.txt to import_Seed_Data.bat. Rev. Create a temp directory under <Tools Install Directory> to save the log file. Enter a data source name (such as DevelopmentDB). Enter the server name to connect to. Test your connection and click OK when tested successfully. ❏ For Oracle enter the TNS service name that you created to connect your tools to the DB. If not. Siebel Maintenance Release Guide Version 8. Navigate to the directory where you installed Siebel Tools. B ■ Configuration Instructions for Enhancements and Updates Enabling Component Groups for ACR 839 ■ Make sure that the EAI and Workflow Management component groups are enabled. enable them and bounce the Siebel Server. Importing Seed Data for ACR 839 NOTE: You must perform the following procedure regardless of whether you have imported the . and change the first six parameters related to the application database and Tools Path details.

Configuring Web Services for ACR 839 Note the following information: You must have imported the seed data before you configure the Web services. because the file contains sensitive information.log file to make sure that the import completed successfully CAUTION: It is recommended that you delete the import.sif file import function or if you have configured ACR 839 manually. For information about how to configure web services. Version 8.7.1.7.1. see the topic about configuring Web services Siebel Life Sciences Guide.Siebel Maintenance Release Guide. The following Web services need to be imported for ACR 839: Web Service Name SWILSClinicalQueryProtocolSite_SiteVisits SWILSClinicalCreateSiteVisitGeoLocation Direction Inbound Inbound Back to Configuration Instructions for Enhancements and Updates Siebel Fix Pack Installation Instructions This topic includes the following subtopics: ■ ■ ■ ■ ■ ■ ■ ■ ■ “Siebel Fix Pack Installation Overview” on page 81 “Installing the Siebel Fix Pack on Microsoft Windows” on page 85 “Installing the Siebel Fix Pack on UNIX” on page 90 “Configuring Slipstream Patch Installation” on page 95 “Postinstallation Tasks for the Siebel Server” on page 96 “Postinstallation Tasks for the Web Server” on page 97 “Postinstallation Tasks for High Interactivity Clients” on page 97 “Postinstallation Tasks for Supporting Additional Languages” on page 98 “Uninstalling Siebel Fix Packs” on page 99 80 Siebel Maintenance Release Guide Version 8. You must import Web services regardless of whether you have used the automated . Rev.1. Rev.1. B ■ Siebel Fix Pack Installation Instructions 5 Review the <Tools Install Directory>\temp\dataimp_seed. B . NOTE: You must have imported seed data before you configure the Web services.bat file after the installation is complete.

x release.1. and to maintain a fully supported Siebel Business Applications installation.1. Fix Pack installation tasks for products not covered here are generally similar to those described here.1.1.1. Before installing this Fix Pack. In order to receive the full benefit of all product enhancements contained in the Siebel Business Applications releases covered by this document.1. You can install the latest Siebel Fix Pack 8.x installation instructions in this section.x release on top of version 8. it is strongly recommended to read all the information in the topics in this section and other applicable sections of this document.1.1 or any prior version 8. install each product component shown on the Bill of Materials by following the Siebel Fix Pack 8.7. This topic includes the following subtopics: ■ ■ ■ ■ ■ ■ “Installation Scenarios Described in This Guide” on page 82 “Applicable Base Releases” on page 82 “About Running Siebel Image Creator” on page 83 “About Installing Siebel Fix Packs” on page 83 “About Installing Additional Languages” on page 84 “About Installing Siebel Quick Fix Releases” on page 85 Siebel Maintenance Release Guide Version 8.1.x releases. B 81 .1.1. This document describes Fix Pack installation and related tasks for several key products.7. Each Fix Pack is cumulative and includes all fixes included in previous Siebel Fix Pack 8. Install the Fix Pack for all applicable products in your existing deployment.1. but not for all Siebel Business Applications products that might apply to your deployment.1.1. NOTE: This Siebel Maintenance Release Guide includes information for the latest Siebel Fix Pack 8.x release.1. Version 8. Rev. B ■ Siebel Fix Pack Installation Instructions Siebel Fix Pack Installation Overview This topic is part of “Siebel Fix Pack Installation Instructions” on page 80.1. Rev.Siebel Maintenance Release Guide.

Also follow the instructions in this Siebel Maintenance Release Guide for installing the latest Siebel Fix Pack 8.1. and are now installing the latest Siebel Fix Pack 8.1. 82 Siebel Maintenance Release Guide Version 8.1.1.1.x together by configuring slipstream patch installation for server-based Siebel modules.1. see “Uninstalling Siebel Fix Packs” on page 99. B ■ Siebel Fix Pack Installation Instructions Installation Scenarios Described in This Guide This topic is part of “Siebel Fix Pack Installation Overview” on page 81. ■ Adding languages. each Siebel Fix Pack can be installed on top of an existing Siebel installation that is at a valid base version level for this Fix Pack. Installation instructions in this guide apply in the following scenarios: ■ Performing a new full installation of version 8.1.1.1. In general. If you are installing version 8.x (patching existing version 8.1 and 8.1 Siebel Bookshelf. you can install 8. You can also add languages to an existing installation. Rev.x. follow the installation instructions in the Siebel Installation Guide for the operating system you are using. see “About Installing Siebel Fix Packs” on page 83.7. Version 8. you can optionally uninstall an existing installed Siebel Fix Pack 8.1. see “About Installing Additional Languages” on page 84.1.1 as a full installation. For more information.x installation). include any supported languages (language packs) you require or expect to require. you would have already referred to the Siebel Installation Guide for the operating system you are using.htm).1 Siebel Bookshelf (http://download. For details. ■ Installing Siebel Fix Pack 8.1.x release before you install the latest Fix Pack.1. For the most recent version of this document.1 or prior version 8. For more information about installing Siebel Fix Pack 8. Optionally.1.1. with Siebel Fix Pack 8.1. Rev. additional steps are required in this case. follow the instructions in this Siebel Maintenance Release Guide for doing this. If you have already installed version 8.1 as a new full installation.1.1. see the latest version 8.1. When you installed version 8.x on top of version 8.1.1. For more information.1.7. see “Configuring Slipstream Patch Installation” on page 95.1.1.1 installation of Siebel Business Applications.1. For the most recent version of the Siebel Installation Guide for the operating system you are using.1.1. For more information about installing Siebel Fix Pack 8.Siebel Maintenance Release Guide. see “About Installing Siebel Fix Packs” on page 83.1.1.1.1 (a new full installation).com/docs/cd/ E14004_01/homepage.oracle.1.1.x.1. B .1.1.1 or a previous version 8. see the latest version 8. Where applicable. When you perform a new version 8.x release.x. Applicable Base Releases This topic is part of “Siebel Fix Pack Installation Overview” on page 81.x release on top of version 8.

1.1.1.1.1. Installation tasks and requirements for all future releases are subject to change.1.1.1.1 software and optionally including any installed Siebel Fix Pack 8.cfg) that govern program execution.x releases.x release. The Siebel Fix Pack must be installed from an installation image you create using the Siebel Image Creator utility. The image can include any Siebel installable product and language provided as part of this product release. B ■ Siebel Fix Pack Installation Instructions Installing any Fix Pack requires an existing installation of a qualified base release to install into. You use the Siebel Image Creator utility to create an installation image (sometimes called a network image) for version 8. any installed languages might also be patched. including version 8. When you install a Fix Pack.1.x release. Installing any Siebel Business Applications release. and requirements of any future Fix Pack releases. For each Siebel Business Applications product module. Valid base releases are Siebel Industry Applications. you must verify the availability. NOTE: Always use the version of Siebel Image Creator provided with the Siebel release for which you are creating the installation image.1 of the Siebel Installation Guide for the operating system you are using. This utility is described in version 8.7. and will be covered by updated documentation. For supported base releases.1. You can also add products or languages to an existing installation image of the same version.1.1. see “About Running Siebel Image Creator” on page 83.1. NOTE: References in this guide to Siebel Fix Pack 8.1.1. must be done from an installation image created using Image Creator.1.x release on top of an existing base installation replaces existing executable files and provides new files in addition to the base installation.x releases apply to the current Fix Pack release. see “Applicable Base Releases” on page 82.1.1. characteristics. on the version 8. an installation of a Siebel Fix Pack 8.1. or the addition of one or more languages.1. Information about using Siebel Image Creator is provided in the Siebel Installation Guide for the operating system you are using. Here.1.Siebel Maintenance Release Guide. for products or languages that were not previously included.x release level. If you plan to install any additional Siebel language packs. However. Siebel Maintenance Release Guide Version 8. version 8.1 and for any Siebel Fix Pack 8. NOTE: In order to run Siebel Business Applications software.1. Installing a Fix Pack does not replace any customer-modified files (for example.1 Siebel Bookshelf.7. installing the latest Siebel Fix Pack 8. Version 8.1 or version 8. B 83 . For more information.1. base release means the current version of the existing installation. including Siebel Fix Pack 8.1.x.1. application configuration files like siebel. Rev. Rev. About Installing Siebel Fix Packs This topic is part of “Siebel Fix Pack Installation Overview” on page 81. all components of a Siebel Enterprise must be at the same exact version 8. About Running Siebel Image Creator This topic is part of “Siebel Fix Pack Installation Overview” on page 81. depending on the content of the Fix Pack. review “About Installing Additional Languages” on page 84 before you install any Fix Pack.x or other patch releases. including a new installation of version 8.

x installation (for server-based modules) as described in “Configuring Slipstream Patch Installation” on page 95.7.0.1.1. you can add languages to an existing installation.1. It is recommended to perform database-related tasks after installing applicable Fix Packs or other patch releases. you also specify which installed languages you are deploying.1. you can combine 8. and run the MLOV (multilingual LOV) conversion utility. These guides are available on the latest version 8.1. For more information. When you configure each installed Siebel Server and Siebel Web Server Extension. However.1. For more information about stopping and restarting Siebel components.1. (It is not necessary to reconfigure the Siebel Server. for each component for which you add a language. Include or add all languages you will require in your Siebel version 8. you must add the language to the Siebel Database. import Siebel Repository data into the database for this language.0 and 8.1 installation image (network image).x release. B . Rev.1 Siebel Bookshelf. which is a required part of the Fix Pack installation process. Version 8. B ■ Siebel Fix Pack Installation Instructions As an alternative to installing 8. start the Siebel Server Configuration Wizard and run the configuration task Add Language Support for the Siebel Server.0 and 8. After you install version 8.0.x. even if you previously installed a prior Fix Pack before adding the language.) 84 Siebel Maintenance Release Guide Version 8.1. do so before you install the latest Siebel Fix Pack 8.0. See also “Postinstallation Tasks for the Web Server” on page 97. see Siebel System Administration Guide.) If you add a language after you have configured an installed Siebel Web Server Extension (SWSE). (Because Fix Packs are cumulative. which you create using the Siebel Image Creator utility. Some postinstallation tasks are required in order to deploy a language you added after initial product installation and configuration: ■ If you add a language after you have configured an installed Siebel Server. Optionally.x separately. Related Topics “Installing the Siebel Fix Pack on Microsoft Windows” on page 85 “Installing the Siebel Fix Pack on UNIX” on page 90 “Uninstalling Siebel Fix Packs” on page 99 About Installing Additional Languages This topic is part of “Siebel Fix Pack Installation Overview” on page 81.Siebel Maintenance Release Guide. It is possible to add a language after a Fix Pack has been installed. NOTE: If you are adding languages to an existing installation.1 and version 8.1. you can also install any applicable Quick Fix release on top of version 8. Rev.) ■ After adding a language to your installed software. (It is not necessary to reconfigure the SWSE.x.1. See also Siebel Installation Guide for the operating system you are using.7. see “About Installing Siebel Quick Fix Releases” on page 85.x release.1.1. start the SWSE Configuration Wizard and run the configuration task Add Language Support for the SWSE Configuration.1. you can install just the latest Siebel Fix Pack 8. you must reinstall the Fix Pack to bring the language pack files up to the current release level. Then install the software with the languages you require.0.1.

as described in this guide.1.1. installed languages might also be patched.7 Fix Pack” on page 11 Installing the Siebel Fix Pack on Microsoft Windows This topic is part of “Siebel Fix Pack Installation Instructions” on page 80.7.1.1.x for products on Microsoft Windows are detailed in this topic. see also: ■ ■ ■ ■ Siebel Installation Guide for the operating system you are using Siebel Global Deployment Guide Configuring Siebel Business Applications Siebel System Requirements and Supported Platforms on Oracle Technology Network See also “Postinstallation Tasks for Supporting Additional Languages” on page 98. depending on the content of the Quick Fix release. Siebel Maintenance Release Guide Version 8. When you install a Quick Fix. the installers for server-based products can be started in console or unattended mode. For detailed information about a particular Quick Fix. After installing version 8.7. Version 8. in the general sequence presented here.1.x release as described in this guide.Siebel Maintenance Release Guide.1.1 and a Siebel Fix Pack 8.1. Procedures for installing Siebel Fix Pack 8.1. About Installing Siebel Quick Fix Releases This topic is part of “Siebel Fix Pack Installation Overview” on page 81. review all applicable information in “Siebel Fix Pack Installation Overview” on page 81. For detailed information about installing and deploying Siebel languages. Alternatively.1. Follow these instructions to install each product over the existing base installation for the same product. you can also install any applicable Siebel Quick Fix releases on top of version 8. you only need to install the latest Siebel Fix Pack 8. B 85 . see the documentation that is provided separately with the Quick Fix. The instructions generally assume that Fix Pack installers are started in GUI mode.1. the Fix Pack installation runs silently.1.x release.1. Rev. Rev.1.1. Related Topics “Quick Fixes Included in the Siebel 8. B ■ Siebel Fix Pack Installation Instructions If you are not adding languages. NOTE: Installing Quick Fixes might entail restrictions about which subsequent Fix Packs can be installed. Before you install the Fix Pack. See also “Configuring Slipstream Patch Installation” on page 95. Perform the steps that apply for the Fix Pack you are installing. In unattended mode.1.x.

1. stop the service for the Siebel Server or Siebel Gateway Name Server.1.Siebel Maintenance Release Guide.1. To install the Fix Pack for Siebel Enterprise Server components 1 Shut down the Siebel Business Applications product component to be updated.1. The FastTrack Wizard is provided for small to medium businesses (SMB).1.1. If you are patching an instance of Siebel Management Agent that was previously installed with a Siebel Server. For Siebel Enterprise Server.7.1. from the list of detected Siebel installations.1. For example. B ■ Siebel Fix Pack Installation Instructions NOTE: If you installed version 8.x on any computer where a Siebel Enterprise Server component is installed.1.1.x. Version 8. Select an instance of version 8. where: ■ 2 3 Siebel_Image is the directory for your version-specific Siebel installation image. The Fix Pack installer for Siebel Enterprise Server also patches any instance of Siebel Management Agent that was automatically installed with a Siebel Server you are patching.1. Siebel Tools. then to the directory where the installer is located.7. see Siebel Installation Guide for Microsoft Windows. or Siebel Client Sync on Windows” on page 89 Installing the Fix Pack for Siebel Enterprise Server on Windows This topic is part of “Installing the Siebel Fix Pack on Microsoft Windows” on page 85. See also “Installing the Fix Pack for Siebel Management Agent and Siebel Management Server on Windows” on page 87.1.x. B . Siebel Gateway Name Server. This topic has the following subtopics: ■ ■ ■ ■ “Installing the Fix Pack for Siebel Enterprise Server on Windows” on page 86 “Installing the Fix Pack for Siebel Web Server Extension on Windows” on page 87 “Installing the Fix Pack for Siebel Management Agent and Siebel Management Server on Windows” on page 87 “Installing the Fix Pack for Siebel Mobile Web Client. 86 Siebel Maintenance Release Guide Version 8. also stop the service for the Management Agent. Use the instructions that follow for installing Siebel Fix Pack 8. Also shut down any running instances of the Siebel Server Manager (srvrmgr). Repeat these steps on each computer with a Siebel Enterprise Server component installation to be patched.x to patch. including Siebel Server. navigate to Siebel_Image\Windows\Server\Siebel_Enterprise_Server.1. use the Fix Pack installers for Siebel Enterprise Server and Siebel Web Server Extension to patch any installed instances of these modules. Rev.x.1 or 8. and Database Configuration Utilities (formerly referred to as the Siebel Database Server).x.1. 4 5 6 7 Double-click setup. Rev. Follow all prompts to complete installation of version 8.1.1.1.1 Siebel software using the Siebel FastTrack Wizard. For more information.exe to start the Siebel Enterprise Server installer for version 8. In Windows Explorer.1. such as C:\Siebel_Install_Image\8. navigate to the Siebel image location for version 8.

Siebel Maintenance Release Guide, Version 8.1.1.7, Rev. B ■ Siebel Fix Pack Installation Instructions

8

Restart all applicable Siebel Business Applications product components at the end of all Fix Pack or other patch release installation for server-based products.

Installing the Fix Pack for Siebel Web Server Extension on Windows
This topic is part of “Installing the Siebel Fix Pack on Microsoft Windows” on page 85. Use the instructions that follow for installing Siebel Fix Pack 8.1.1.x on any computer where Siebel Web Server Extension (SWSE) is installed. NOTE: Before you install any Fix Pack release for SWSE, refer to Siebel System Requirements and Supported Platforms on Oracle Technology Network to verify that the Web server version is correct for the Siebel Business Applications release. If you need to update the Web server, do so before you install the Fix Pack for SWSE.

To install the Fix Pack for Siebel Web Server Extension 1 2
Stop the Web server. In Windows Explorer, navigate to the Siebel image location for version 8.1.1.x, then to the directory where the installer is located. For SWSE, navigate to Siebel_Image\Windows\Server\Siebel_Web_Server_Extension, where:

Siebel_Image is the directory for your version-specific Siebel installation image, such as C:\Siebel_Install_Image\8.1.1.x.

3 4 5 6 7

Double-click setup.exe to start the SWSE installer for version 8.1.1.x. Select an instance of version 8.1.1 or 8.1.1.x to patch, from the list of detected Siebel installations. Follow all prompts to complete installation of version 8.1.1.x. Repeat these steps on each computer with an SWSE installation to be patched. Restart the Web server at the end of all Fix Pack or other patch release installation for serverbased products. For more information, see “Postinstallation Tasks for the Web Server” on page 97.

Installing the Fix Pack for Siebel Management Agent and Siebel Management Server on Windows
This topic is part of “Installing the Siebel Fix Pack on Microsoft Windows” on page 85. Use the instructions that follow for installing Siebel Fix Pack 8.1.1.x on computers where Siebel Management Agent or Siebel Management Server are installed. NOTE: These instructions for installing Siebel Management Agent assume that Management Agent was installed separately. If your instances of Management Agent were installed automatically as part of Siebel Server installation, follow the instructions in “Installing the Fix Pack for Siebel Enterprise Server on Windows” on page 86 instead. See also the Siebel Installation Guide for the operating system you are using.

Siebel Maintenance Release Guide Version 8.1.1.7, Rev. B

87

Siebel Maintenance Release Guide, Version 8.1.1.7, Rev. B ■ Siebel Fix Pack Installation Instructions

When you install a Fix Pack for an instance of Siebel Management Agent, the Siebel Management Server will be unable to connect to it. It is not necessary to shut down the Management Server while you install the Fix Pack for the Management Agents. After you install the Fix Pack for all instances of Management Agent, shut down the Siebel Management Server, then install the Fix Pack for Management Server. After you restart Management Server, it automatically reconnects to each instance of Management Agent. Newly patched instances of Management Agent will not be operational until Management Server has also been patched.

To install the Fix Pack for Siebel Management Agent (where Management Agent was installed separately) 1 2
Stop the Siebel Management Agent service. In Windows Explorer, navigate to the Siebel image location for version 8.1.1.x, then to the directory where the installer is located. For Siebel Management Agent, navigate to Siebel_Image\Windows\Server\Siebel_Management_Agent, where:

Siebel_Image is the directory for your version-specific Siebel installation image, such as C:\Siebel_Install_Image\8.1.1.x.

3 4 5 6 7

Double-click setup.exe to start the Siebel Management Agent installer for version 8.1.1.x. Select an instance of version 8.1.1 or 8.1.1.x to patch, from the list of detected Siebel installations. Follow all prompts to complete installation of version 8.1.1.x. Restart the Management Agent service. Repeat these steps on each computer with a Siebel Management Agent installation to be patched (where Management Agent was installed separately).

To install the Fix Pack for Siebel Management Server 1 2
Stop the Siebel Management Server service. In Windows Explorer, navigate to the Siebel image location for version 8.1.1.x, then to the directory where the installer is located. For Siebel Management Server, navigate to Siebel_Image\Windows\Server\Siebel_Management_Server, where:

Siebel_Image is the directory for your version-specific Siebel installation image, such as C:\Siebel_Install_Image\8.1.1.x.

3 4 5 6 7

Double-click setup.exe to start the Siebel Management Server installer for version 8.1.1.x. Select an instance of version 8.1.1 or 8.1.1.x to patch, from the list of detected Siebel installations. Follow all prompts to complete installation of version 8.1.1.x. Restart the Management Server service. Repeat these steps on each computer with a Siebel Management Server installation to be patched. (In most deployments, only one instance is installed.)

88

Siebel Maintenance Release Guide Version 8.1.1.7, Rev. B

Siebel Maintenance Release Guide, Version 8.1.1.7, Rev. B ■ Siebel Fix Pack Installation Instructions

Installing the Fix Pack for Siebel Mobile Web Client, Siebel Tools, or Siebel Client Sync on Windows
This topic is part of “Installing the Siebel Fix Pack on Microsoft Windows” on page 85. Use the instructions that follow for installing Siebel Fix Pack 8.1.1.x on computers where Siebel Mobile Web Client, Siebel Tools, or Siebel Client Sync are installed. (Most of the information for Siebel Mobile Web Client also applies to Siebel Developer Web Client.) NOTE: As of version 8.1.1, the installer programs for Siebel Mobile Web Client and Siebel Tools are based on the Oracle Universal Installer (OUI) framework, and have many differences from installers for previous releases. For a detailed summary of installer changes, see the Siebel Installation Guide for the operating system you are using.

To install the Fix Pack for Siebel Mobile Web Client or Siebel Tools 1
Exit any Siebel software on the client computer where you are installing the Fix Pack. NOTE: For a Siebel Mobile Web Client using the Siebel QuickStart feature, you must also exit the QuickStart agent, if it is running. To do this, right-click the QuickStart icon in the system tray, then choose Exit. For more information about using Siebel QuickStart with the Mobile Web Client, see the Siebel Installation Guide for the operating system you are using.

2

In Windows Explorer, navigate to the Siebel image location for version 8.1.1.x, then to the directory where the installer is located. For example:
■ ■

For Siebel Mobile Web Client, navigate to Siebel_Image\Windows\Client\Siebel_Web_Client\Disk1\install For Siebel Tools, navigate to Siebel_Image\Windows\Client\Siebel_Tools\Disk1\install

where:

Siebel_Image is the directory for your version-specific Siebel installation image, such as C:\Siebel_Install_Image\8.1.1.x.

3 4 5 6

Double-click oui.exe to start the Siebel client or Siebel Tools installer for version 8.1.1.x. In the dialog box labeled Specify Home Details, select an instance of version 8.1.1 or 8.1.1.x to patch, from the list of detected Siebel installations. Follow all prompts to complete installation of version 8.1.1.x. Repeat these steps on each computer with an applicable Siebel client or Siebel Tools installation to be patched. NOTE: The computer might require a restart at the end of the installation.

Siebel Maintenance Release Guide Version 8.1.1.7, Rev. B

89

navigate to the Siebel image location for version 8. 3 4 5 6 Double-click install. in the general sequence presented here. such as Siebel Management Server. For Siebel Client Sync.x. In Windows Explorer. or Siebel Client Sync.1. Rev.7. NOTE: Some Siebel Business Applications products can only be installed on Windows.exe to start the Siebel Client Sync client installer for version 8. The instructions generally assume that Fix Pack installers are started in GUI mode.1.1.1. the installers for server-based products can be started in console or unattended mode. B .1.1. such as C:\Siebel_Install_Image\8. Repeat these steps on each computer with an applicable Siebel Client Sync installation to be patched. see “Installing the Siebel Fix Pack on Microsoft Windows” on page 85.1.x.x.1.1. Procedures for installing Siebel Fix Pack 8. Siebel Mobile Web Client.Siebel Maintenance Release Guide. Before you install the Fix Pack. Follow all prompts to complete installation of version 8. navigate to Siebel_Image\Windows\Client\Siebel_Client_Sync. Perform the steps that apply for the Fix Pack you are installing. This topic has the following subtopics: ■ ■ ■ “Installing the Fix Pack for Siebel Enterprise Server on UNIX” on page 91 “Installing the Fix Pack for Siebel Web Server Extension on UNIX” on page 92 “Installing the Fix Pack for Siebel Management Agent on UNIX” on page 93 90 Siebel Maintenance Release Guide Version 8. Follow these instructions to install each product over the existing base installation for the same product.x to patch.7.x.1.1.1. Select an instance of version 8.1. See also “Configuring Slipstream Patch Installation” on page 95. then to the directory where the installer is located. Installing the Siebel Fix Pack on UNIX This topic is part of “Siebel Fix Pack Installation Instructions” on page 80.1.1. B ■ Siebel Fix Pack Installation Instructions To install the Fix Pack for Siebel Client Sync 1 2 Exit any Siebel software on the client computer where you are installing the Fix Pack. Siebel Tools. In unattended mode. Rev. Version 8. from the list of detected Siebel installations.1. Alternatively.1 or 8.1. NOTE: The computer might require a restart at the end of the installation. where: ■ Siebel_Image is the directory for your version-specific Siebel installation image. the Fix Pack installation runs silently.x for products on supported UNIX and Linux platforms are detailed in this topic. For more information. review all applicable information in “Siebel Fix Pack Installation Overview” on page 81.

or sol (Solaris). linux (Linux).x. If you are patching an instance of Siebel Management Agent that was previously installed with a Siebel Server.x on any computer where a Siebel Enterprise Server component is installed.1.1. navigate to Siebel_Image/ UNIX_OS/Server/Siebel_Enterprise_Server. To install the Fix Pack for Siebel Enterprise Server components 1 Stop all running Siebel Servers by running the command stop_server on each applicable server computer. B 91 . HPUX (HP-UX).1. Rev. such as aix (AIX). See also “Installing the Fix Pack for Siebel Management Agent on UNIX” on page 93. (See Siebel System Administration Guide for details on how to use this command. such as AIX.x. as follows: /usr/sbin/slibclean 7 Open a new shell and navigate to the Siebel image location for version 8.1.Siebel Maintenance Release Guide.1.1.1.) (AIX only) Verify that the login ID performing the installation has permission to run slibclean by asking the administrator to change the permission as follows: chmod 6555 /usr/sbin/slibclean 2 3 4 5 6 (AIX only) Execute slibclean.7. then to the directory where the installer is located. also stop the service for the Management Agent. Unload libraries from the system cache by running the command reset_server all on each applicable server computer. or Solaris. Use the instructions that follow for installing Siebel Fix Pack 8. such as /Siebel_Install_Image/8.1. hp (HP-UX).x: setupUNIX_OS –is:javaconsole -console Siebel Maintenance Release Guide Version 8. where: ■ ■ Siebel_Image is the directory for your version-specific Siebel installation image.1.1. For Siebel Enterprise Server. UNIX_OS is your UNIX operating system. Linux. and Database Configuration Utilities (formerly referred to as the Siebel Database Server).) Also shut down any running instances of the Siebel Server Manager (srvrmgr). 8 (For GUI mode) Run setupUNIX_OS to start the Siebel Enterprise Server installer in GUI mode for version 8. Version 8. Rev.7. (See Siebel System Administration Guide for details on how to use this command. where: ■ UNIX_OS is your UNIX operating system. (See Siebel System Administration Guide for details on how to use this command. including Siebel Server. B ■ Siebel Fix Pack Installation Instructions Installing the Fix Pack for Siebel Enterprise Server on UNIX This topic is part of “Installing the Siebel Fix Pack on UNIX” on page 90.1.x. Siebel Gateway Name Server. 9 (For console mode) Enter the following command to start the Siebel Enterprise Server installer in console mode for version 8.) Stop the Siebel Gateway Name Server by running the command stop_ns.1. Go to Step 10 on page 92. The Fix Pack installer for Siebel Enterprise Server also patches any instance of Siebel Management Agent that was automatically installed with a Siebel Server you are patching.1.1.

or Solaris. from the list of detected Siebel installations.x.1. linux (Linux).x on any computer where Siebel Web Server Extension (SWSE) is installed.1. as follows: /usr/sbin/slibclean 5 Open a new shell and navigate to the Siebel image location for version 8. 13 Restart all applicable Siebel Business Applications product components at the end of all Fix Pack or other patch release installation for server-based products. 11 Follow all prompts to complete installation of version 8.1. 12 Repeat these steps on each computer with a Siebel Enterprise Server component installation to be patched. For SWSE.7. Rev. or supported Linux platforms) stop – for Oracle iPlanet Web Server (on Oracle Solaris) 2 3 Log on to the server using the Web server owner account.1.1.1. (AIX only) Verify that the login ID performing the installation has permission to run slibclean by asking the administrator to change the permission as follows: chmod 6555 /usr/sbin/slibclean 4 (AIX only) Execute slibclean. B . navigate to Siebel_Image/UNIX_OS/Server/ Siebel_Web_Server_Extension. then to the directory where the installer is located. such as AIX. hp (HP-UX). To install the Fix Pack for Siebel Web Server Extension 1 Stop the Web server by running one of the following commands: ■ ■ ■ ompmnctl stopall . such as aix (AIX).1. do so before you install the Fix Pack for SWSE. B ■ Siebel Fix Pack Installation Instructions where: ■ UNIX_OS is your UNIX operating system. where: ■ ■ Siebel_Image is the directory for your version-specific Siebel installation image.x. UNIX_OS is your UNIX operating system.x to patch. refer to Siebel System Requirements and Supported Platforms on Oracle Technology Network to verify that the Web server version is correct for the Siebel Business Applications release. HP-UX.7. 10 Select an instance of version 8. such as /Siebel_Install_Image/8.x.1.1. Use the instructions that follow for installing Siebel Fix Pack 8. Version 8.1 or 8. NOTE: Before you install any Fix Pack for SWSE. or sol (Solaris).1. HPUX (HP-UX).1.for Oracle HTTP Server (on AIX or supported Linux platforms) stopapa – for other Apache-based Web servers (on AIX.1.1.1.1.Siebel Maintenance Release Guide. 92 Siebel Maintenance Release Guide Version 8. Installing the Fix Pack for Siebel Web Server Extension on UNIX This topic is part of “Installing the Siebel Fix Pack on UNIX” on page 90. Rev. Linux. If you need to update the Web server.

it automatically reconnects to each instance of Management Agent.1. Rev. Siebel Maintenance Release Guide Version 8.1. Rev. such as aix (AIX). Version 8. 10 Repeat these steps on each computer with an SWSE installation to be patched.1. Installing the Fix Pack for Siebel Management Agent on UNIX This topic is part of “Installing the Siebel Fix Pack on UNIX” on page 90. or sol (Solaris).1.1. see “Installing the Fix Pack for Siebel Management Agent and Siebel Management Server on Windows” on page 87. Follow all prompts to complete installation of version 8.x: setupUNIX_OS –is:javaconsole -console where: ■ UNIX_OS is your UNIX operating system.1. When you install a Fix Pack for an instance of Siebel Management Agent. the Siebel Management Server will be unable to connect to it. Use the instructions that follow for installing Siebel Fix Pack 8.x. linux (Linux).1 or 8. After you install the Fix Pack for all instances of Management Agent.1.7. For more information.x on computers where Siebel Management Agent is installed.1. from the list of detected Siebel installations. If your instances of Management Agent were installed automatically as part of Siebel Server installation.7. After you restart Management Server. For information about installing the Fix Pack for Siebel Management Server (which runs on Windows only). 11 Restart the Web server at the end of all Fix Pack or other patch release installation for serverbased products. hp (HP-UX). Newly patched instances of Management Agent will not be operational until Management Server has also been patched.1.1.Siebel Maintenance Release Guide. B ■ Siebel Fix Pack Installation Instructions 6 (For GUI mode) Run setupUNIX_OS to start the SWSE installer in GUI mode for version 8. shut down the Siebel Management Server. Go to Step 8 on page 93.1.1. such as aix (AIX). see “Postinstallation Tasks for the Web Server” on page 97. linux (Linux). hp (HP-UX). NOTE: These instructions for installing Siebel Management Agent assume that Management Agent was installed separately. See also the Siebel Installation Guide for the operating system you are using. B 93 . follow the instructions in “Installing the Fix Pack for Siebel Enterprise Server on UNIX” on page 91 instead. It is not necessary to shut down the Management Server while you install the Fix Pack for the Management Agents. or sol (Solaris). then install the Fix Pack for Management Server. 7 (For console mode) Enter the following command to start the SWSE installer in console mode for version 8. where: ■ UNIX_OS is your UNIX operating system.x.1. 8 9 Select an instance of version 8.x to patch.1.1.

such as AIX. Rev.1.1.1.1. Linux. UNIX_OS is your UNIX operating system.x to patch. Version 8. (AIX only) Verify that the login ID performing the installation has permission to run slibclean by asking the administrator to change the permission as follows: chmod 6555 /usr/sbin/slibclean 3 (AIX only) Execute slibclean. 7 8 9 Select an instance of version 8. Follow all prompts to complete installation of version 8. from the list of detected Siebel installations. such as /Siebel_Install_Image/8. where: ■ UNIX_OS is your UNIX operating system. or sol (Solaris). such as aix (AIX).1.7. as follows: /usr/sbin/slibclean 4 Open a new shell and navigate to the Siebel image location for version 8.1.1.1 or 8.1.x: setupUNIX_OS –is:javaconsole -console where: ■ UNIX_OS is your UNIX operating system.1.7. then to the directory where the installer is located. navigate to Siebel_Image/UNIX_OS/Server/Siebel_Management_Agent. B .1. B ■ Siebel Fix Pack Installation Instructions To install the Fix Pack for Siebel Management Agent (where Management Agent was installed separately) 1 2 Stop the service for the Siebel Management Agent. hp (HP-UX). Rev. or sol (Solaris).1.1.x.x. 5 (For GUI mode) Run setupUNIX_OS to start the Siebel Management Agent installer in GUI mode for version 8.1.x. hp (HP-UX). such as aix (AIX). linux (Linux). linux (Linux).Siebel Maintenance Release Guide. where: ■ ■ Siebel_Image is the directory for your version-specific Siebel installation image. 10 Repeat these steps on each computer with a Siebel Management Agent installation to be patched 94 Siebel Maintenance Release Guide Version 8.1. For Siebel Management Agent. (where Management Agent was installed separately). Restart the Management Agent service.1. Go to Step 7 on page 94.x.1. 6 (For console mode) Enter the following command to start the Siebel Management Agent installer in console mode for version 8.1. or Solaris. HPUX (HP-UX).

1. B ■ Siebel Fix Pack Installation Instructions Configuring Slipstream Patch Installation This topic is part of “Siebel Fix Pack Installation Instructions” on page 80. NOTE: As noted in the Siebel Installation Guide for the operating system you are using.1.1.1.1.1.1. as follows. see “About Installing Additional Languages” on page 84.7.ini files are also modified in installation scenarios described in the chapter about unattended and console mode installations. As noted in “Siebel Fix Pack Installation Overview” on page 81.1 full installation plus a Siebel Fix Pack 8.1.1 full installation automatically invokes a Siebel Fix Pack 8. slipstream patch installation applies only to installations of server-based Siebel modules.ini file for each applicable product for version 8.1.x installation.ini files for each applicable Siebel module in the version 8. where a version 8. The main installation can be performed in applicable installer modes (GUI. Performing a Siebel Fix Pack 8.1. Rev.x and Quick Fix releases.1.1. Examples for setting Execute for different modules follow.1.1. Version 8.1 or version 8. Where slipstream patch installation is invoked by a full installation rather than by another patch installation.1. B 95 . according to your installation scenario.1 or 8. Rev. ■ NOTE: If you are adding languages to an existing version 8. Performing a version 8.7. for applicable products. To support slipstream patch installation.1.1.1. You configure slipstream patch installation by modifying the base siebel.1.Siebel Maintenance Release Guide.ini files) and do not support slipstream patch installation.x (where applicable). slipstream installation can be used when subsequently installing Siebel Fix Pack 8.1. console. installers for Siebel client modules are based on Oracle Universal Installer technology (and do not use siebel. As of version 8.1. the Siebel Configuration Wizard starts.1.1. slipstream patch installation might apply in multiple installation scenarios.x installation image. modify the siebel. However. Slipstream patch installation is the ability to configure installer behavior so that an installer process (for full installation or Fix Pack installation) automatically invokes one or more patch installations for the same product. The Fix Pack or other patch installation runs silently. or unattended mode). the patch installation executes after language packs are installed.1.x installation. For more information about installing languages.1. This scenario might optionally also include a Quick Fix release for version 8.x (where applicable). [Slipstream] Install1 = yes [Install1] Execute = full_path_to_Siebel_product_installer_executable Arg = argument Siebel Maintenance Release Guide Version 8. The siebel. Applicable scenarios for the current product releases include: ■ Full installation plus patch installation. slipstream installation does not apply for the installation session for installing the languages.1.1.x installation. After all installations are complete. Multiple patch installations.x installation plus a Quick Fix release for version 8. in the Siebel Installation Guide for the operating system you are using.1.

x.1.1 siebel. Version 8.1. unless the value of the CRC parameter is updated.1. then configure an [Install2] section for the Quick Fix release.1.1.1. then you might need to update the value of the CRC parameter after installing Siebel Fix Pack 8.1. 96 Siebel Maintenance Release Guide Version 8. B ■ Siebel Fix Pack Installation Instructions where: ■ full_path_to_Siebel_product_installer_executable is the full path to the installer executable program.x/AIX/Server/Siebel_Enterprise_Server/setupaix To configure slipstream patch installation for Siebel Web Server Extension 8.1.x\Windows\Server\Siebel_Web_Server_Extension\setup. for a server installation: Arg = -args PatchInstance=$(SiebelRoot) Slipstream=yes ■ Examples for Specifying Execute Parameter To configure slipstream patch installation for Siebel Enterprise Server version 8.Siebel Maintenance Release Guide. Postinstallation Tasks for the Siebel Server This topic is part of “Siebel Fix Pack Installation Instructions” on page 80. the checksum validation will fail and Siebel Web Clients might not start. see the topic about configuring checksum validation in Siebel Security Guide. Rev. The value must reflect the checksum value applicable to the security adapter library file.x on AIX. B .x but points to the Quick Fix release instead.ini files. Configure the [Install2] section so it resembles the [Install1] section you configured for the Siebel Fix Pack 8. you use slipstream installation to install both version 8. such as a DLL file on Windows.1. (The actual path would show the specific Siebel Fix Pack 8.x.) Execute = /Siebel_Image/8.1. add Install2 = yes under the last entry in the [Slipstream] section.7.1. For detailed information about this task.1.1. Rev. then you must configure multiple entries in the version 8. This task might be necessary if you previously determined to use checksum validation for your security adapter deployment.1.x and a Quick Fix release for version 8.1. To include the Quick Fix release in the slipstream patching sequence.1. the value for Execute might be as follows: Execute = C:\Siebel_Image\8.1.x version. located in the installation image for the release that will be installed using slipstream patch installation.1.x on Windows. argument is the following value for the parameter Arg.7.1.1. when installing version 8. If you are using a security adapter.exe Configuring Multiple Slipstream Installations If. If a Fix Pack you installed later included an updated security adapter library file.1.1.1.1. and set the value of the CRC parameter.1. the value for Execute might be as follows.

see the browser configuration chapter in Siebel System Administration Guide. Siebel Maintenance Release Guide Version 8. then Settings. Java controls for the high interactivity client will also be downloaded. Rev. You must restart the Web server after you have finished installing Siebel Fix Pack 8. cached versions of these controls might need to be cleared on the client computer. If caching is enabled. Mobile Web Client.7.1. English) build_number is the current build number of the installed Siebel software (the build number comes from the content of the base. new versions of applicable ActiveX controls for the high interactivity client will be downloaded onto your users’ client computers when they run the Siebel application within the Internet Explorer browser. After a build-specific folder is created on the SWSE.7. Postinstallation Tasks for High Interactivity Clients This topic is part of “Siebel Fix Pack Installation Instructions” on page 80. To clear this data. After you install a new version of a Siebel application. or when an administrator enters a Web update command in the browser. and then Java Plug-In.1. Siebel Gateway Name Server.1. Siebel Web Server Extension (SWSE). Failure to restart the Web server after installing the Fix Pack for Siebel Enterprise Server components and for the SWSE means the folders will not be created on the Web server. which causes the Siebel login screens to stop responding. This folder is populated with static files copied from the Siebel Server directory SIEBSRVR_ROOT/webmaster/siebel_build. choose Start. B ■ Siebel Fix Pack Installation Instructions Postinstallation Tasks for the Web Server This topic is part of “Siebel Fix Pack Installation Instructions” on page 80. Click the Cache tab.1. For more information. then click Reset. B 97 . The contents of these folders are refreshed each time the Web server restarts.1. The restart is required because the Web server must be able to create a folder to contain static files required for the current version of the Siebel application (corresponding to the latest Fix Pack release).1. folders representing earlier builds are no longer used. updated versions of the ActiveX controls you require can be predeployed to the client computers. and so on.x on all server-based components: Siebel Server. where: ■ ■ ■ SWSE_ROOT is the location where the SWSE is installed lang_code is each installed language (such as ENU for U. This folder is created as SWSE_ROOT/public/lang_code/build_number. After a new Siebel software version is installed.Siebel Maintenance Release Guide. This behavior applies to Siebel Web Client (using high interactivity only).S. see the Siebel Installation Guide for the operating system you are using and Siebel Security Guide. including a Siebel Fix Pack. Alternatively.txt file on the SWSE installation) This folder and other folders are created on the first SWSE request after you install any Siebel Business Applications release. For more information. both on Siebel Bookshelf. Rev. Version 8. and Developer Web Client. then Control Panel.

B ■ Siebel Fix Pack Installation Instructions After a new Siebel software version is installed. The JRE can be downloaded automatically to your computers. B . Rev. fields. and then Locale Management. across all Siebel Business Applications. review the information in this topic.1. choose Tools. For more information about using the Locale Management Utility. The Locale Management Utility appears.7. As described in 475457.Siebel Maintenance Release Guide. it is also recommended that users clear their browser cache.1. For the minimum supported version of the Java Runtime Environment (JRE). some configuration might be required in order to download the correct version.x installation. you can choose to import only the strings for the languages you are actually using in your installation.1. When running the Locale Management Utility.1. To do this in Internet Explorer. Version 8. In the procedure.7. Rev. The following procedure uses the Locale Management Utility (LMU). see Using Siebel Tools and Siebel Global Deployment Guide. Updates might be needed either because a string has been incorrectly translated for a particular language or because installing a patch release has caused a new string or message to appear for all languages for which Oracle ships language packs for Siebel Business Applications. An LMU file might contain strings in just one language or in multiple languages. Postinstallation Tasks for Supporting Additional Languages This topic is part of “Siebel Fix Pack Installation Instructions” on page 80. and so on.1.1. see “About Installing Additional Languages” on page 84. see Siebel System Requirements and Supported Platforms on Oracle Technology Network. NOTE: These instructions are provided for use with any releases to which they apply. specify the name of the LMU file provided for the applicable language. choose Tools. For more information about adding languages.1.1 (Article ID) on My Oracle Support. in case it applies to you. To import strings and other locale-specific attributes into the repository 1 In Siebel Tools.x release or language. and then choose Delete Files from the General tab. 98 Siebel Maintenance Release Guide Version 8. when you are prompted for the file to import. These text strings are held in the Symbolic String Model (SSM) table. to import an LMU file. If you are installing an additional language into an existing version 8. NOTE: Install any applicable Siebel Fix Pack before you run the Locale Management Utility. then Internet Options. which is part of Siebel Tools. then Utilities.1. Importing Locale-Specific Data into the Repository Sometimes it is necessary to update the text strings held in the repository for a particular language or for multiple languages. and appear on-screen as labels for tabs. they might not apply for any particular version 8.

6 7 Click Import.1.1 (or a prior 8.1.1.1.1.1. CAUTION: Separate uninstallation of a Fix Pack is not supported for Siebel Mobile Web Client or Siebel Tools.7. B ■ Siebel Fix Pack Installation Instructions 2 Select a source language and a target language.1. 5 Specify whether you want to mark records in the repository with the Redo flag that have changed since the export occurred. The target language is the Siebel language into which the strings will be imported. Uninstalling Siebel Fix Packs This topic is part of “Siebel Fix Pack Installation Instructions” on page 80. B 99 . Only the full uninstallation option is possible for these modules.1) or perform a full uninstallation of the installed software. This topic contains the following subtopics: ■ ■ ■ “Scenarios for Uninstalling a Siebel Fix Pack” on page 100 “Instructions for Uninstalling a Siebel Fix Pack” on page 100 “Guidelines and Limitations for Siebel Fix Pack Uninstallation” on page 101 Siebel Maintenance Release Guide Version 8. Enter the name of the LMU file from which you want to import locale-specific attributes.1.x releases for Microsoft Windows and for supported UNIX and Linux platforms. the LMU compares the source language records in the repository with the source language records in the import file. After finishing.1. This topic describes how to uninstall Siebel Fix Pack 8.7. The source language is the language of the locale-specific data in the LMU file you are importing. When the import occurs. you revert to the version 8. recompile the SRF file and restart the Application Object Manager component on the Siebel Server to see the results.1. Version 8. You can also use the Browse button to find and select the file. a Siebel Fix Pack 8. To perform a full uninstallation of a Siebel module.1 base installation. Generally. When you uninstall a Fix Pack. If the records in the repository have changed since the export occurred. This flag helps you identify records that might need to be retranslated.x release installed on top of version 8. they are marked with the Redo flag. Rev.x) can be uninstalled.1.1. Fix Pack uninstallation for modules not mentioned here is generally similar to what is described here.1. follow the uninstallation instructions provided in the Siebel Installation Guide for the operating system you are using. 3 4 Click the Import tab. The uninstaller prompts you whether you want to uninstall just the Fix Pack (and revert to version 8. Rev.Siebel Maintenance Release Guide.

CAUTION: If you revert to the version 8. Rev. To uninstall a Siebel Fix Pack on supported UNIX or Linux platforms 1 To uninstall a Siebel Fix Pack on UNIX or Linux.7. under guidelines and limitations.1 base installation. Related Topics “Resolved Change Requests” on page 101 Instructions for Uninstalling a Siebel Fix Pack This topic is part of “Uninstalling Siebel Fix Packs” on page 99.1 base installation.1. You can also invoke the uninstaller by running SIEBEL_ROOT\_uninst\product\uninstaller.x release and revert to version 8.) If issues are encountered in your deployment. run the following command: $SIEBEL_ROOT/_uninst/product/uninstaller optional_arguments where: ■ product is one of the following values: ses (for Siebel Enterprise Server components) or eappweb (for SWSE) 100 Siebel Maintenance Release Guide Version 8. you might decide to install a lower-level Fix Pack.7. where product is one of the following values: ses (for Siebel Enterprise Server components) or eappweb (for SWSE).1. In some circumstances. (This is optional. Subsequently (where multiple Fix Packs have been released).1. until an applicable Fix Pack has been installed.x releases are no longer available.1.1.Siebel Maintenance Release Guide.x release before installing a later Fix Pack.1.1. or might choose to.1.1.1.1.1). NOTE: For applicable server-based modules. B .x release and revert to the version 8.1. For example: ■ ■ You might decide to uninstall an existing installed Siebel Fix Pack 8. you might decide to uninstall an existing installed Siebel Fix Pack 8.x release and revert to the base installation (version 8.1. To uninstall a Siebel Fix Pack on Microsoft Windows 1 To uninstall a Siebel Fix Pack on Windows.1. see the Siebel Installation Guide for the operating system you are using. Rev.1.1.1. 2 At the prompt.1.exe.1. use the Add/Remove Programs utility to run the uninstaller. You will also need to take steps described later in this topic. uninstall a Siebel Fix Pack 8. Version 8. select Maintenance Release Uninstall. you might need to. B ■ Siebel Fix Pack Installation Instructions Scenarios for Uninstalling a Siebel Fix Pack This topic is part of “Uninstalling Siebel Fix Packs” on page 99. Follow the instructions in this topic to uninstall the installed Siebel Fix Pack 8. For more information about running uninstaller programs and about uninstalling Siebel base installations. change request fixes and new functionality added in any or all Siebel Fix Pack 8.

5 and Siebel Maintenance Release Guide. and search for Article ID 880452. 2 At the prompt.1.1.x (where applicable) should install the latest 8.1.Siebel Maintenance Release Guide.1.1. navigate to the Knowledge tab. The tracking number for the product defect associated with the fix request. proceed with reinstalling the Fix Pack. The tracking number for the fix request associated to the product defect. Note the following guidelines and limitations related to Siebel Fix Pack uninstallation for installed Siebel software: ■ ■ Separate uninstallation of a Fix Pack is not supported for Siebel Mobile Web Client or Siebel Tools. Version 8. B ■ Resolved Change Requests ■ optional_arguments is one or more valid arguments for the uninstaller. B 10 1 .1. Guidelines and Limitations for Siebel Fix Pack Uninstallation This topic is part of “Uninstalling Siebel Fix Packs” on page 99. see Siebel Maintenance Release Guide. If the uninstaller for the Fix Pack is not available. Base Bug ID/Change Request ID. the resolved changes tables include the following columns: ■ ■ ■ ■ Issues Addressed. select Maintenance Release Uninstall.5 Fix Pack release. all known anomalies from the base version remain unresolved. NOTE: As of the Siebel 8.1. Version 8.1. Rev.5 and Siebel 8.1 through 8. see Siebel Maintenance Release Guide. from within My Oracle Support. the Siebel Maintenance Release Guides are versionspecific.1. Unless specifically noted in the table. you must make some configuration changes to your Siebel repository file using Siebel Tools.6 on My Oracle Support. ■ Resolved Change Requests The table in this topic provides a list of resolved bugs that are included in the Siebel 8.1.1. For a list of bugs that were resolved in the Siebel 8.1.x Fix Pack.1.1 or a prior Siebel Fix Pack 8.1. If you made any repository or configuration changes related to a Fix Pack you have installed.1.7. The description of the issue.1.1. Only the full uninstallation option is possible for these modules.1.1. it is recommended that the administrator attempt to uninstall and then reinstall the Fix Pack.7. If a Fix Pack installation fails. Siebel Maintenance Release Guide Version 8. For each release.1. before uninstalling the Fix Pack. Version 8. Customers using version 8.1.1. Version 8.6 Fix Packs.1.7 Fix Pack.1. then. To access these guides. For example. specify -is:javaconsole -console to run in console mode. the repository or configuration must be restored to the state when the Fix Pack was first installed.1. A “Yes” in this column means that in order to incorporate the fix into your Siebel implementation.1.x on My Oracle Support. If these steps are omitted.1. Rev. For a list of bugs that were resolved in the Siebel 8.4 Fix Packs. Bug ID/Fix Request ID. Special Instructions. future attempts to uninstall the Fix Pack might fail.1.

Siebel Maintenance Release Guide. Resolved Bugs in the Siebel 8.1.7. the output property set contains an empty Original Instance when there is a constraint rule broken The Check Eligibilty Helper step invokes the wrong signal When a child record is removed.1.7. the grandchild record is not removed as well BatchValidateDetailedExpl crashes if a product has a minimum quantity violation and any rule is activated 12801963 APIs 10589378 10587003 APIs 12800345 12826991 Eligibility & Compatibility Rule Behavior 10583881 Rule Behavior 102 Siebel Maintenance Release Guide Version 8.1.1.1. Rev. B ■ Resolved Bugs in the Siebel 8.1.1. Rev.7 Fix Pack Table 44 lists the bugs that were resolved in the Siebel 8.7 Fix Pack” on page 102 Resolved Bugs in the Siebel 8. Table 44.7 Fix Pack Bug ID Base Bug ID Subcomponent Special Instructions Issue Addressed Siebel Apps Customer Order Management Customizable Prod/ Configurator Modifying a bulk request yields an error message that the deleted item field is not present When remote product configurator is enabled and is running a script with the BatchValidate method.1.7 Fix Pack.1. Version 8.1.7 Fix Pack This section contains the following topics: ■ “Resolved Bugs in the Siebel 8.1. B .1.1.1.

Version 8. B ■ Resolved Bugs in the Siebel 8. Resolved Bugs in the Siebel 8. the focus is lost The cell height of the Required Attributes label is not the same as the cell height of the Optional Attributes label 12847176 12560619 Runtime 12399998 12397774 Runtime 12751510 12398737 10601639 Runtime Saved Configurations 12806588 11717572 User Interface 12809668 User Interface 12914220 User Interface 12415574 User Interface Order Administration Agreement Approval functionality uses the wrong email template 12750196 Quote/Order Validation Pricing Mgmt Siebel Maintenance Release Guide Version 8.7 Fix Pack Bug ID 12420803 Base Bug ID Subcomponent Runtime Special Instructions Issue Addressed ACR 502: The Quick Edit web template is not packaged with the installation files ACR 471: The UMF message is not reflected properly and promotions are not selected Child products that have been defaulted by min cardinality do not have NULL in the CFG_STATE_CD column The NoSave property does not work Within Product Configurator. Rev. Rev.7 Fix Pack Table 44.7.1.1.1. the application crashes When pick applets are used to populate attributes. B 10 3 .1.7. Dynamic Hide functionality does not work When users exit eConfigurator within the Financial Services application.1. when users enter an attribute value with the LineItemICField property and click Done.1.Siebel Maintenance Release Guide.1. they receive the SBL-BPR-00162 and SBL-EAI-04381 error messages When users create product constraints in the Admin Product view.1.

Rev.1.7.1. B ■ Resolved Bugs in the Siebel 8.7 Fix Pack Table 44. Rev. B .7 Fix Pack Bug ID 12723829 Base Bug ID Subcomponent Price List Special Instructions Issue Addressed The price is displayed incorrectly within the NRC field within line items Product Administration Action Code updates are not supported when editing simple products with attributes The RCOIS GetAttribute method returns attribute values that have not been translated into the display value for an enumerated attribute definition 10592171 10591152 Product Attributes 10595715 10594080 Product Attributes Product Promotions Order line items are not created properly when they are created using Favorites functionality ACR 471: The Default Attribute Creation feature does not work for remote configurator When the Apply Promotion method is used within the Headless Configuration business service.7.1. Resolved Bugs in the Siebel 8.1. an incorrect output product structure is created if the input product structure contains any nonroot products Allows users to disable a full table scan on the S_ASSET table IntegrityCheck does not pick up migrated assets Negative price overrides within the Edit Promotion applets are totalled incorrectly 10588017 10587582 Administration 10597624 10595493 Administration 12852048 API 13043868 Runtime 12996503 12902863 Runtime Runtime PSP Engine 104 Siebel Maintenance Release Guide Version 8. Version 8.1.1.Siebel Maintenance Release Guide.1.1.

7 Fix Pack Bug ID 12857820 Base Bug ID 10585340 Subcomponent PSP Procedures Special Instructions Issue Addressed In version 8. they receive the SBLBPR-00158.1.7.Siebel Maintenance Release Guide. Resolved Bugs in the Siebel 8. and click the View New button in the child applet.1. B 10 5 .1. Rev. the Internal Integration functionality does not work properly When users add a product to a quote.1. B ■ Resolved Bugs in the Siebel 8. SBL-BPR-00162. and it crashes during the CalculateDates step If Inclusive Eligibility is checked for a product. navigate to Site Map > Sales Order > Line Items view. Configurator throws an error message When users remove all records from the Sales Order view.1.1.5. the Extended Quantity field is not updated appropriately 12705438 Asset Based Ordering 12794483 10605987 Eligibility & Compatibility 12914620 12914658 Orders 10571055 10569588 Pricing Siebel Apps Data Quality Data Quality Siebel Maintenance Release Guide Version 8. within Siebel Pricer.1. Rev.1.7 Fix Pack Table 44.7. Version 8. or SBL-PSP-00831 error messages 12937371 12723829 PSP Transforms Quotes & Orders When assetizing an upgrade promotion.1.1. the SIS OM Apply Completed Service Order Line Item to Service Profile workflow calls the ISS Promotion Agreement Management Sub Process method. they receive the following error message: Invalid operation when not executed (SBL-DAT-00471) If the PSP Engine/workflow is not used for pricing.

and records error out when a batch is processed The Data Quality real time deduplication functionality fails and displays an error ACR 761: Provides a Data Quality sync switch When an account.1. Rev. or a contact) has an apostrophe or a special character. or contact record contain a special character.1.7. the SBLDAT-60236 error message appears Previously-created records are not visible in the Duplicates view 12324343 Data Quality 12618902 13065076 10577129 ODQ Connector Universal Connector 11938030 Universal Connector Siebel Apps Field Service Activities The FS Holiday Service API GetReponseTime method returns incorrect results The Done field information for an activity is not synchronized to the server Holiday APIGetElapsedBusinessTime does not work properly for different timezones 12596631 11823910 Activities 12659425 11769292 Activities 11788501 Activities Field Service Using the browser’s Back Button causes inefficient queries against S_EVT_ACT 10554464 10541485 Dispatch Board 106 Siebel Maintenance Release Guide Version 8. an address. B .7 Fix Pack Table 44.1.1.7 Fix Pack Bug ID 13065192 Base Bug ID 10603335 Subcomponent Batch Deduplication Special Instructions Issue Addressed When a record (such as an account.1. Version 8. Rev.Siebel Maintenance Release Guide.1.1.1.7. the application does not recognize the special character. B ■ Resolved Bugs in the Siebel 8. Resolved Bugs in the Siebel 8. address.

Rev.7.1. and then delete the data. Rev.7.dll file does not load error messages on the Motorola embedded barcode scanner When users drill down.1.1. B ■ Resolved Bugs in the Siebel 8.1.1.1.1. Version 8.1.7 Fix Pack Table 44.Siebel Maintenance Release Guide. B 10 7 . the application hangs Within the FS Holiday API Service business service.7 Fix Pack Bug ID 10571883 10601195 Base Bug ID 10571435 10600250 Subcomponent Dispatch Board Dispatch Board Special Instructions Issue Addressed A memory leak occurs on the Dispatch Board When users access the Dispatch board. an error message occurs and the transaction is not committed to the database 10606526 10599378 Home Page 10585770 10582454 Shipping Siebel Apps Handheld Client Handheld Client The ScanAPI. the GetElapsedBusinessTime method yields incorrect results When users input incorrect data in the shipped line for a product. context is lost TAG:GetDirect does not retrieve multiple fields at once from the database 12810013 12720131 Barcode 11795432 12411534 10602136 10592042 Client App Printing Handheld Sync Duplicate transactions and data corruption occur Translation problems occur when strings contain words that are glued together (such as PatchAgent) 10592695 12857245 10591333 Direct Server Sync Patch Deployment Siebel Maintenance Release Guide Version 8. Resolved Bugs in the Siebel 8.

when users press F9 or click on the Body drop-down list. it can take a while for the email client or body drop-down list to appear 10573591 Outbound Communication Email Templates 12887912 CTI 108 Siebel Maintenance Release Guide Version 8.1.1.1. when there are around 1000 templates.7. Rev. Resolved Bugs in the Siebel 8. B .1.7.Siebel Maintenance Release Guide.1. B ■ Resolved Bugs in the Siebel 8.7 Fix Pack Table 44.7 Fix Pack Bug ID 10596115 Base Bug ID 10595588 Subcomponent Patch Deployment Special Instructions Issue Addressed Makes sure that other Siebel . the trackable URL stops working 12604183 Email Editor Siebel Apps Multichannel Technologies Communications Server HTML templates are truncated for Email Activities Within the Send Communications applet. Rev.exe files are closed when PatchAgent needs to be started manually Siebel Apps Marketing Mktg/Campaign Mgmt Campaigns partially fail with the capacity warning Different customer ids that exist in S_MKTEVTRG_HST are not loaded in S_CAMP_CON 12703358 12534286 Campaign Processing Campaign Processing Mktg/Email Marketing When users save an offer template multiple times. Version 8.1.1.1.

1.1. Rev.7.1.1. inbound emails arrive over and over every five minutes With E-mail Response. Version 8. B 10 9 . if one of the accounts does not have any contacts. Resolved Bugs in the Siebel 8.1. and the rest of the accounts are not populated in the email form 12530877 Email 10596275 10591050 Email 12828709 Send Email eMail Response Emails are rejected as Incomplete Header Line 10582649 10579692 Mail Server Siebel Apps Oracle Customer Hub Universal Customer Master Errors occur while attempting to import PLK Symbolic Strings (ACR475_LMU_PLK.7 Fix Pack Bug ID 12937764 Base Bug ID Subcomponent Custom Drivers Special Instructions Issue Addressed Siebel Agent web sessions time out when an agent is on a phone call or is chatting There is no configuration option for logging out of orphaned sessions 10592992 10571641 Server Configuration Email When an email has extra characters in the "ContentType: application/octetstream.Siebel Maintenance Release Guide.1.txt) 12556743 Other Siebel Maintenance Release Guide Version 8. unable to get proper substituion fields when using F9 When users select a list of accounts in the Account applet and press F9.7 Fix Pack Table 44. only the first account that the users selected appears. Rev. B ■ Resolved Bugs in the Siebel 8. name=" section.1.1.7.

1. if the address of the prospective partner is a duplicate.7 Fix Pack Bug ID Base Bug ID Subcomponent Special Instructions Issue Addressed Siebel Apps PRM PRM Partner Manager If there is an apostrophe in a prospective partner name. partner qualification fails 10547826 10543941 Error Messages 10569529 10567133 Partner Admin PRM Partner Portal When the application is stopped and then resume.7. Rev.1.1.1.7 Fix Pack Table 44. answers that have already been submitted are not retained When users click the Recall button after having submitted partner program information.7.Siebel Maintenance Release Guide. B ■ Resolved Bugs in the Siebel 8.1. but all of the values that were entered are lost 12573896 12432848 Other 10598235 10551381 Partner Programs Screen Siebel Apps Sales Dun & Bradsteet D&B fails to promote accounts with duplicate addresses 13066937 10578577 Promote Forecasts Forecast Summary is not refreshed when Update Detail with Revenue Item is used 10592919 10588932 Forecasts 110 Siebel Maintenance Release Guide Version 8. Resolved Bugs in the Siebel 8. B .1. the application relaunches. Rev.1. an error can occur when users click the Qualify button Within Administration Partner > Prospective Partners view.1. Version 8.

Oracle SES Users can search with an attachment name but not with the contents of the attachment Long columns are indexed as content links rather than as attributes OSES searches do not return the number of records on the Records applet When users click on the Advanced Search link. changes that they have made are not saved Search crashes when users navigate to the All Accounts Across Organization view 13252298 Results UI 12536584 11668672 Search Center 12795298 Search Center Smart Answer Provides Microsoft Windows 2008 R2 support for Smart Answer 13023227 11767223 Smart Answer Siebel Maintenance Release Guide Version 8.Siebel Maintenance Release Guide.1.7.7 Fix Pack Table 44. Rev.1.1.1.1. B ■ Resolved Bugs in the Siebel 8.1. B 11 1 . Version 8. Rev.7. blank dates occur when Fetch LanguageSpecific Docs is selected in Search preferences When users click on search results. data is lost 10587092 10585429 Core Oracle SES 10596898 10592900 Indexing 13019417 Results UI 10582433 10582367 Saved Searches Siebel Search With the implementation of the German umlauts character content search.7 Fix Pack Bug ID Base Bug ID Subcomponent Special Instructions Issue Addressed Siebel Apps Search & Knowledge Management Search . Resolved Bugs in the Siebel 8.1.1.

1.7.1. Resolved Bugs in the Siebel 8. Version 8. comparing an object to Person/Organization does not work for Campaign Contact 10548372 10542838 Batch Assignment Service Requests When users drill down on a newly-created service request.7 Fix Pack Bug ID Base Bug ID Subcomponent Special Instructions Issue Addressed Siebel Apps Self Svc: ADF E-Commerce After ACR 502 has been applied.1. the application crashes 13090158 10589090 Related SRs SmartScript SmartScript questions associated to an MVF field do not refresh correctly when users press the Enter key 10581920 10506510 SmartScript Siebel Apps Territory Management Territory Management .7.1.1. B ■ Resolved Bugs in the Siebel 8. Rev.1.1. Rev.Siebel Maintenance Release Guide. the Self-Service eCommerce application does not work properly Attachments of type URL are not displayed in eSupport SR Detail Page 12322627 12429365 Other 10597748 13086583 Other Siebel Apps Service Assignment Manager Within Assignment Manager.1. B .7 Fix Pack Table 44.Sales 112 Siebel Maintenance Release Guide Version 8.

B ■ Resolved Bugs in the Siebel 8.7.1.1.1. survivors do not remain in the Duplicates view Improves the quality of error messages in the IAI category Errors occur when users click Merge within existing duplicates When an address is added to an account and a contact.1.1. a blank chart displays 10588465 10585178 Chart Engine Siebel Communications & Energy Integrations Siebel Maintenance Release Guide Version 8.1.1.7 Fix Pack Bug ID 10598582 Base Bug ID 10597734 Subcomponent Territory Management Special Instructions Issue Addressed Users are unable to add multiple conditions in a Territory Alignment created by another user Siebel Apps UCM Universal Customer Master When a guided merge is performed.Siebel Maintenance Release Guide. the sdq dedup no memory error message occurs 12802129 Merge Request 10566294 12998690 10566293 12901373 Other Other 12982010 12887716 Other Siebel Charts Charts When users click twice on the Go button within the Chart applet. Version 8. Rev. Resolved Bugs in the Siebel 8. Rev.7.1.7 Fix Pack Table 44. B 11 3 .

7. when users click the Update Price/ Cost button. within the Objectives view.7. ListOfSWIOrderItemPreviousV alues" section is blank Siebel Consumer Goods ADL ACR 480: Copy should be disabled when selecting multiple target accounts In CSSBCCopyADL::CopyADL method. and performance suffers 13068408 13069081 Retail Execution For targeted pharma accounts. navigate to the Account screen.1.1. too many records appear.7 Fix Pack Bug ID 13081720 Base Bug ID Subcomponent AIA Special Instructions Issue Addressed When users create an asset for an account with Billing Profile/ Service Id information. so destructor releases them In Admin Data > Account Product > Price List. Rev. and submit the order.1. modify the Billing Profile/Service Id information. Rev.1. which can cause a memory leak 12916136 12742166 Promotions A couple of member variable business components are not initialized to NULL in the CSSAccntPlanSvc class. Version 8. B ■ Resolved Bugs in the Siebel 8.Siebel Maintenance Release Guide.1.1. when users click the Apply button.1. Resolved Bugs in the Siebel 8. calls are not generated for the target account 13069220 114 Siebel Maintenance Release Guide Version 8. B .7 Fix Pack Table 44.1. the service is never released and set to NULL.

1. their query does not return any records 10589245 10581466 EAI Server Components Yes. 12629343 Other Siebel Maintenance Release Guide Version 8.1.7 Fix Pack Table 44.1. B ■ Resolved Bugs in the Siebel 8.1.1. Rev. see “Instructions for ACR 750” on page 58. so that the value from MQMD_R_Out_CorrelId can be set as the next outbound message to MQ as the MQMD_S_In_CorrelId to match up the requests 12622626 MQ Integration Business Services ACR 750: Extends the Siebel Web services framework to provide an endpoint through Oracle WLS For certain predefined queries. B 11 5 .7. once an empty PDQ is entered. Rev. the application crashes Siebel Core .properties file are stored in clear text format JMS Receiver Auto Restart parameters do not allow users to specify when a component tries to reconnect 13080056 JMS 12959596 11738656 JMS MQ Allows the Siebel application to receive an inbound message from MQ.1.EAI Integration Transports The user credentials in the jndi.7 Fix Pack Bug ID 13068452 Base Bug ID Subcomponent Special Instructions Issue Addressed If no active merchandising location is selected. when users execute a query after the empty one. process it.7. Resolved Bugs in the Siebel 8. Version 8. and provide a message response with a value for the MQMD_R_Out_CorrelId header.1.1.Siebel Maintenance Release Guide.

1. A arg3). the wrapper fails to compile ACR 543: Integration objects listed in the Base Integration Object field are not sorted alphabetically ACR 543: Provides a query option to retrieve required workflows in the Choose Workflow screen 12920858 13345955 Resource Adapter Resource Adapter 12691178 13247719 13085517 11733621 13085601 13337550 13247734 11733621 Resource Adapter Resource Adapter Resource Adapter Resource Adapter Resource Adapter Resource Adapter Resource Adapter 10591253 10591252 Resource Adapter 10591466 10591460 Resource Adapter Web Services 116 Siebel Maintenance Release Guide Version 8.7 Fix Pack Bug ID 10603642 Base Bug ID 10591549 Subcomponent Other Special Instructions Issue Addressed The EAI Siebel Adpater/EAI UI Data Adapter ignores PDQ Sort Spec Java Integration Business service migration fails for the QueryBid method Modified XSDS do not work with REST because Clear Cache is not called There is no automation script for outbound configurationN A deadlock occurs while deleting RA+MDB on WLS There is no option to set the log level for outbound JMS logs Not needed Deployment fails for REST designed with XSD The log location mentioned in EJB-JAR.xml is misleading When the proxy method is the template like method (A arg1. B .1. B ■ Resolved Bugs in the Siebel 8.1.1. Rev.1.Siebel Maintenance Release Guide. Rev.1.7.7 Fix Pack Table 44.1. B arg2. Version 8. Resolved Bugs in the Siebel 8.7.1.

Siebel Maintenance Release Guide. which causes performance issues Outbound Web services do not work when calling a method that is hosted on WLS 12953834 Inbound 12736823 Inbound 13063284 Inbound 10605839 10584990 Outbound Siebel Core EIM/Database Database On Solaris 10. B 11 7 . Version 8.7. a blank page displays and users receive an error message When an invalid value is passed to pagesize. Resolved Bugs in the Siebel 8. Call Center performs well for a few hours. import it in the SOAP UI and send a request for query method.1. Rev. with 250 users.1. the business object is not released for the Leads service. but then users receive a connection limit exceeded error message from Siebel Web Server Provides Siebel Connector fixes for IBM DB2 UDB and Oracle databases to address Bug 12985589 and Bug 12676475 10631899 Connector 13384863 13384850 Connector Siebel Maintenance Release Guide Version 8.7 Fix Pack Table 44. Rev.1.1.7.1.1. the application crashes instead of providing an error message Requests greater than 25 KB are not being returned from inbound HTTP requests In the fix for Bug 12763892.1.7 Fix Pack Bug ID 12727594 Base Bug ID 12673517 Subcomponent Inbound Special Instructions Issue Addressed When users generate WSDL for any inbound Web service from any non-Windows environment. B ■ Resolved Bugs in the Siebel 8.1.

Resolved Bugs in the Siebel 8. B .7.Siebel Maintenance Release Guide.1.1.5. Version 8.7 Fix Pack Table 44. Rev.1.7. after the initial sync.6.3. the changed catalog table SYSIBM.SYSTRIGGERS catalog table was changed in a way that made it incompatible When resuming a task. the Customize tool bar screen is distorted With WM 6.1. the resolution is not correct 12925053 12364796 Session Admin 12925628 12734984 12734477 12860325 Session Admin Session Admin Session Admin WebPhone 118 Siebel Maintenance Release Guide Version 8.1. the Sync OM task continues running and does not terminate Provides the server-side fix for Bug 12364796 With WM 6. Rev. when users lauch the application.1. on Microsoft Windows 2008 R2.3.7 Fix Pack Bug ID 10591636 Base Bug ID 10591201 Subcomponent Connector Special Instructions Issue Addressed The Object Manager allocates buffer memory for the CLOB data type based on the size of columns and not based on the size of the data An Oracle Connector CLOB + OCI descriptor leak occurs In DB2/ZOS V10. fields that have the DATETIME type no longer hold their original values In version 8.1. the Generate New Database job does not terminate and continues running 13024449 13088789 10597810 Connector IBM DB2/400 12800053 MS SQL Server 12995880 12355084 MS SQL Server Siebel Core Handheld Sync Handheld Sync When the connection between the PDA and the server breaks.1.1.5. B ■ Resolved Bugs in the Siebel 8.1.

Siebel Maintenance Release Guide, Version 8.1.1.7, Rev. B ■ Resolved Bugs in the Siebel 8.1.1.7 Fix Pack

Table 44.

Resolved Bugs in the Siebel 8.1.1.7 Fix Pack Bug ID 12784519 Base Bug ID 11728298 Subcomponent HTML Special Instructions

Issue Addressed Records that contain a + sign in row_d cause the Wireless application to crash Allows for read-only to be applicable to a TextArea control as well as a Text control

12572213

WML Thin Client

Yes, see “Instructions for Bug 12572213” on page 148.

Siebel Core - PIM Integration
Client Sync
In the Polish application, when there are sync conflicts, the client hangs with the "out of memory" error message Corrects the translation.txt file installed for the Portuguese (Brazil) language 12810197 Lotus Notes

12922570

Lotus Notes

CRM Desktop
The copyright information is not displayed correctly Provides a mechanism to upload an entire metadata package in a single file Error message for invalid packages are not translated to Japanese Recurring event exceptions are not reflected in attendee calendars When users create a new meeting, invite attendees, send the invite, and then sync, a sync issue appears Duplicate calendar items are created if an attendee is added after the first sync 10587345 12831330 12831319 Admin Admin

12597920

Data Sync

13341578

11729977

Data Sync

13477759

Data Sync

13391431

Data Sync

Siebel Maintenance Release Guide Version 8.1.1.7, Rev. B

11 9

Siebel Maintenance Release Guide, Version 8.1.1.7, Rev. B ■ Resolved Bugs in the Siebel 8.1.1.7 Fix Pack

Table 44.

Resolved Bugs in the Siebel 8.1.1.7 Fix Pack Bug ID 12997576 Base Bug ID Subcomponent Installation Special Instructions

Issue Addressed On Microsoft Windows 7, the CRM Desktop shortcut does not launch the CRM Desktop Garbage characters display on the installation page Allows non-ENU users to launch the Siebel application from CRM Desktop using the URL that matches their chosen language by defaulting the eai_XXX URL to the chosen language There is an installation limitation when a user has multiple Exchange mailboxes in a single profile Adds the client version to the MSI Installation file's properties so that it is easy to determine. The New Email button is not the same as it was in previous versions Installation fails if the user's AppData folder is a UNC path In the Hebrew application, within the Account Entry applet, the Address Created date value is incorrectly formatted Non-primary employees can delete activities When users try to connect to the incorrect server, the resulting error message is not translated to Japanese

12423742 11742817

Installation Installation

13392118

Installation

13018849

Installation

13397152

Installation

10606202 10590982

Installation Outlook Client

10597053 12418939

Outlook Client Outlook Client

120

Siebel Maintenance Release Guide Version 8.1.1.7, Rev. B

Siebel Maintenance Release Guide, Version 8.1.1.7, Rev. B ■ Resolved Bugs in the Siebel 8.1.1.7 Fix Pack

Table 44.

Resolved Bugs in the Siebel 8.1.1.7 Fix Pack Bug ID 10590813 Base Bug ID Subcomponent Outlook Client Special Instructions

Issue Addressed In the Hebrew application, the content within the First Run Assistant > Settings wizard does not display from right to left In the Hebrew application, witin the First Run Assistant wizard, the check boxes appear on the wrong side In the Hebrew application, the Importing Package progress bar does not display from right to left In the Attachment filter, some of the values in the Field dropdown list are not translated into Japanese With "process_attachments" turned on, an invalid duplicate attachment is created. The CRM Desktop button launches the incorrect Siebel application If a toolbar has been customized, an invalid pointer error occurs during download When users click the Share bar to unshare a contact, after users click Yes in the confirmation dialog box, the contact is still shared Within the Control Panel > Confirm Synchronization tab, messages are not in Japanese After CRM Desktop 3.04.20.08 has been installed, the Next Item (CTRL + >) and Previous Item (CTRL + <) functions do not work once an email has been opened

10590807

Outlook Client

10590815

Outlook Client

12533099

Outlook Client

13393305

Outlook Client

10590926

Outlook Client

11807413

Outlook Client

12533287

Outlook Client

12429544

Outlook Client

12698073

Outlook Client

Siebel Maintenance Release Guide Version 8.1.1.7, Rev. B

12 1

Siebel Maintenance Release Guide.1.7 Fix Pack Table 44. Resolved Bugs in the Siebel 8. Version 8. there is no notification message to inform the user Implements forward-only cursor mode to improve performance and remove the 10.7.1.1.Rules Errors occur when synchronizing from Haley to the Siebel application 12318676 Rules Engine Siebel Core Server BizLogic Script 122 Siebel Maintenance Release Guide Version 8. Rev.1. Rev.7 Fix Pack Bug ID 13025363 10590997 Base Bug ID Subcomponent Outlook Client Outlook Client Special Instructions Issue Addressed Provides Right-to-Left language support Screen alignment is not correct for right-to-left languages When issues occur after synchronization.1. B . B ■ Resolved Bugs in the Siebel 8.1.1.7.1.000 record limitation When the Siebel Server fetches 50 records. the organizer receives a notification 13091138 13091177 Administration 10598827 10598740 Calendar Siebel Core Server BizLogic Rules Config . it takes more than 70 seconds 12429594 Outlook Client 10606075 10585409 Performance 10604267 10604196 Performance SSSE Adds script file for granting permissions for SSSE Service User in an Exchange 2010 environment When the calendar is updated in the Siebel application.

Rules The Workflow Utilities Echo Method output property takes values randomly from other input properties Activating a workflow process in one repository inactivates a workflow in another repository 13117431 Workflow Process Execution 12658950 Workflow Process Execution Siebel Maintenance Release Guide Version 8. Rev.1.7.0.Scripting Calling multiple methods in a single statement on smartscript objects produces a compile error "Nested with" statement blocks do not resolve correct references Calling a task from eScript crashes the Object Manager 12865043 ST Engine 12833238 ST Engine 10549592 T Engine Integration Scripting Crashes occur two to three times a day on production servers Deduce Types requires a return statement in the catch block to compile 12570179 New eScript Engine 10582714 10534318 New eScript Engine Siebel Core Server BizLogic WF Business Process Framework After 8.1.1.7 Fix Pack Table 44.0.10 QF0A23 has been applied. B ■ Resolved Bugs in the Siebel 8. Resolved Bugs in the Siebel 8.1. Version 8.1.1. long-running workflows that consist of several Task Uis experience performance issues 12550370 12550373 Inbox Config .1.7 Fix Pack Bug ID Base Bug ID Subcomponent Special Instructions Issue Addressed Config . Rev. B 12 3 .7.1.Siebel Maintenance Release Guide.

1.1.7.1.7 Fix Pack Table 44. Version 8.1.1. data is lost 12566908 Task Transaction: Commit Object Manager When DB connection pooling is used.7 Fix Pack Bug ID 12591236 Base Bug ID 12405401 Subcomponent Workflow Process Execution Workflow Process Execution Special Instructions Issue Addressed Modulus operator MOD in the expression builder does not produce correct results Unwanted SQL select statements occur when using a Siebel operation in a subworkflow 13033536 12879239 Siebel Core Server Infrastructure Security An error is encountered when executing the encryptupg utility for RC2 encryption when there are more than 31 characters 12995718 12324377 Data Encryption Server Infrastructure A core file is created when the Siebel Gateway Server is stopped 12431050 10643339 Siebsrvr and Shells Siebel Core Server OM Frwks Business Process Framework When a task is paused and then resumed. Rev.Siebel Maintenance Release Guide. an Object Manager crash occurs in the eComm OM in SqlCursor5CloseEv event 12577313 Business Components 124 Siebel Maintenance Release Guide Version 8. Resolved Bugs in the Siebel 8.1. B . B ■ Resolved Bugs in the Siebel 8. Rev.7.1.1.

Version 8. Rev.7. Rev. that employee's calendar cannot be accessed 12741601 Calendar 12838557 Calendar 12869678 10595170 Calendar 11682527 11682517 Calendar 10536337 10529645 Calendar 10605376 10605375 Calendar 12805219 Calendar Siebel Maintenance Release Guide Version 8. B 12 5 .1.1. the cursor sticks when typing text Within the Portuguese and Spanish applications.Siebel Maintenance Release Guide.UIF Client AX/HI Web UI Alarms do not reload consistent with the defined reload frequency The high-interactivity calendar allows users to reschedule signed calls 10586703 10584220 Calendar 10566356 10566354 Calendar SI Web UI Allows calendar to work after installation of non-res:// calendar implementation Within Contacts.7. Resolved Bugs in the Siebel 8.1. the calendar displays in English If an employee's name contains a single quote. Calendar Tool Tips for appointments do not display meeting information Addresses various issues around dragging calendar appointments Allows suppression of the timestamp for events on the 7Day calendar In the Hebrew version of the application.1. B ■ Resolved Bugs in the Siebel 8.1.1.1.7 Fix Pack Bug ID 10602278 Base Bug ID 10485907 Subcomponent Other Special Instructions Issue Addressed GetSearchSpec/ SetSearchSpec unable to handle strings with apostrophes in SVB Siebel Core .1.7 Fix Pack Table 44.

1.0. an error message appears After version 8.1.Siebel Maintenance Release Guide. importing contacts adds an entry to the first account in the contact list Within ePublic Sector. Rev. enter the first three letters of the contact in the Owner field. the Siebel application does not send parameters to Actuate After version 8.5 has been applied.1.7.0.7 Fix Pack Bug ID 13082392 Base Bug ID 12730479 Subcomponent Calendar Special Instructions Issue Addressed With the Casablanca timezone.1. an error message occurs Tabs are not hidden in eService Scripts execute twice The application hangs if users click Enter instead of Alt + Enter to run a query 12831075 12578368 Controls 12822135 Controls 13095646 11810469 Controls 10545453 12807613 10537307 12653248 Controls Layout and Rendering Others 12991744 10598313 12984684 11711790 Popups 10598444 12608463 13080852 10598429 10605076 13071172 Sitemap STD:Javascript UI Behavior 126 Siebel Maintenance Release Guide Version 8.1.1. Version 8. B . within the Service Tab > Service Requests list view. special characters appear in dropdown lists When a session timeout occurs.7 Fix Pack Table 44. the first weekend in April displays incorrectly When users create a contact record using copy-and-paste functionality.1. the application crashes An empty shuttle applet appears when users click within the application When there are two duplicate account names. when users click New in the form applet.1. B ■ Resolved Bugs in the Siebel 8.7.1.10 has been applied. Rev. and then try to select a user in the Pick Service Request Owner applet. Resolved Bugs in the Siebel 8.1.

Amazon links are not visible In version 8. they receive an error message When users press F9 and enter text in the subject line or body of the email. Resolved Bugs in the Siebel 8.7.1 ACR 699: Certifies Oracle Enterprise Linux 6. Rev.1.5.7 Fix Pack Table 44. choose a template in the Send Communciation applet. not all of the records are selected 12882858 UI Behavior 12711326 UI Behavior 12772458 UI Behavior 12958059 10598010 UI Behavior 12997878 10600303 UI Behavior Siebel Core Unix/Windows Platform Support ACR 698: Certifies AIX 7. Version 8.1. when EnableFQDN=FALSE.5 UEK) systems. when users press F9 to send an email.1.1 Oracle Enterprise Linux 5 Oracle Enterprise Linux 5 Siebel Maintenance Release Guide Version 8.1 (64-bit) On Exalogic (Oracle Enterprise Linux 5. within the Accounts screen. the email content is missing from the received email When users select multiple records by pressing Shift.1. and then send it. when users add a number to a site record and then press CTRL+an arrow key or CTRL+Save. the Siebel Server crashes during startup 13063733 13348117 12902189 AIX6L v6.1.1. B 12 7 . add the contents of the email. Rev. some characters do not display Within a service request.7 Fix Pack Bug ID 12768910 Base Bug ID 12407059 Subcomponent UI Behavior Special Instructions Issue Addressed SQL generated on the Clinical Trip Report business component does not honor search specifications On the Mobile Web Client.1.Siebel Maintenance Release Guide.7.1.1. B ■ Resolved Bugs in the Siebel 8.1.

/STARTAPA-SSL function does not work to enable SSL on the HP platform 13055566 Solaris 10/x86 12971646 11825060 Web Server Siebel Core zSeries Database ACR 701: Certifies IBM DB2 v10 for z/OS The strgxtrct utility is not written to cope with the new DB2 v9 PriQty and SecQty allocations of -1 13632576 10599350 IBM DB2/390 IBM DB2/390 Siebel CRM Integration to Oracle Realtime Scheduler Siebel Components When more than one skill is assigned. Activities Siebel Data Model Data Model Extends the length of the DISPLAY_NAME column on S_PROD_INT_TNTX from 50 to 100 to match the length of the NAME column on S_PROD_INT 12382137 Schema 128 Siebel Maintenance Release Guide Version 8.1.7. SWSE configuration fails The ".1. B ■ Resolved Bugs in the Siebel 8.1.7. Version 8.Siebel Maintenance Release Guide.7 Fix Pack Bug ID 12959307 Base Bug ID 12420463 Subcomponent Solaris 10/Sparc Special Instructions Issue Addressed Provides a mechanism to set the default stack size for Posix threads on all UNIX platforms After version 8.1. the Siebel session hangs 12896102 Address.1. B .7 Fix Pack Table 44. Employees. Rev.1.1. Rev.1.1.1. Resolved Bugs in the Siebel 8.6 has been installed.

Rev.1.1 base release While loading through EIM.1.sql file for 8.7 Fix Pack Table 44.1. Version 8. Rev.1.7. Resolved Bugs in the Siebel 8.1. B 12 9 . an error occurs while setting the primary value 13013178 EIM Table Mappings 10560634 EIM Table Mappings Siebel Documents Documents ACR 628: The Submit and Done buttons are enabled for failed correspondences 12434735 11895574 Correspondence Siebel Engineering Release Engineering Rel Eng/Build System The cabinet file is unsigned in version 8.1.1.Siebel Maintenance Release Guide.7 Fix Pack Bug ID 10603651 Base Bug ID 10601933 Subcomponent Schema Special Instructions Issue Addressed EIM_PRPDTL_TNT does not resolve foreign keys for custom mapping EIM The eim45.1.1.1. B ■ Resolved Bugs in the Siebel 8.5 and in Microsoft Windows 7 and Microsoft Windows 2008 12839398 12839231 Build System Siebel Life Sciences Activities The Detail button is disabled in the Call Details view 13430653 Siebel Maintenance Release Guide Version 8.1.1.1.7.x Fix Packs is not the same as it is for the 8.

1. B ■ Resolved Bugs in the Siebel 8. Resolved Bugs in the Siebel 8.1.7 Fix Pack Bug ID 13450349 Base Bug ID Subcomponent Special Instructions Issue Addressed Within the Call Execution view.1.1. Rev. the Validate button does not behave consistently The system allows enables capturing signature on paper and call submission without any samples The Interactive Detailed button is disabled in the UI. Version 8. Within the Chinese application.7 Fix Pack Table 44. Rev. B .7.1.1.7.Siebel Maintenance Release Guide.1.1. the confirmation message that appears after users submit a contact call is translated incorrectly 13431474 13430280 13500588 10579125 10572611 Clinical Programs/ Protocols The Primary Investigator Site Contact information is not updated if the contact last name is the same as an existing contact 12725239 Clinical Project Mgt When a user other than the admin user adds a team member within the Team MVG applet and then click Save 13248257 Handheld Allows users to disable buttons within Pharma Handheld 11677627 10606138 License Key Customers who have Call Activities option enabled should be able to view the call execution views 13078935 PCD .Interactive Detailer 130 Siebel Maintenance Release Guide Version 8.

when they click the Close button in the ID dialog box.1.7. Version 8.1.7.7 Fix Pack Bug ID 13450252 Base Bug ID Subcomponent Special Instructions Issue Addressed Within Contact > Contact Call.1.1. Rev.1. Rev.1. clicking the Sign button does not call the Signature method 13450272 PCD . the ID dialog box does not close Within Interactive Detailing.Siebel Maintenance Release Guide. field validation is missing for a few fields Not all of the values for the Follow Up picklist display The Sales Assessment Template Web service shows all operations in the UI 13373693 13373799 13373712 13373669 13386254 13373760 13375345 Product Issues ACR 712: The Device Available field information contains values other than Yes and No ACR 712: The Send to Safety button sends incorrect data 12943304 13085829 Siebel Maintenance Release Guide Version 8.Message Planner The Activity ID field accepts null values or any junk values provided No error message displays when users do not provide information in mandatory fields The Comments field accepts more than 250 characters The Done field accepts values other than Y and N Within the Sales Assessment Template Web service.1.7 Fix Pack Table 44.1. B 13 1 . B ■ Resolved Bugs in the Siebel 8. when users create a new call and click for Interactive Detailing. Resolved Bugs in the Siebel 8.

1.7 Fix Pack Bug ID Base Bug ID Subcomponent Special Instructions Issue Addressed Samples Smart Calls with Promotional Items do not work as expected. see “Instructions for ACR 731” on page 55.1.Signature Capture ACR 731: Supports signature capture using the CIC component on the Windows 7 platform 11869400 Yes. see “Instructions for ACR 839” on page 71.7 Fix Pack Table 44.1.Siebel Maintenance Release Guide.1. and site visits when they are created in CTMS to other applications used in biotechnology and pharmaceutical companies 12998082 Yes. 12757663 10601541 Samples .1. 12998073 Smart Calls Products in smart calls are not applied 10604049 10578468 Web Services 132 Siebel Maintenance Release Guide Version 8. Rev. Yes. Site Management ACR 839: Provides enhancements to capture the geographical details of a site ACR 839: Provides Web services to provide information about protocols. sites.1.Handheld When users adjust sample quantities on the PDA. Rev. B . see “Instructions for ACR 839” on page 71.1.7.7. they receive an "end of file" error message 12586387 Samples . B ■ Resolved Bugs in the Siebel 8. Resolved Bugs in the Siebel 8. Version 8.Disclaimer Mgmt Product Allocation Identifier should not be a mandatory field 12371182 Samples .1.

Version 8. the ACCRUED VALUE field in the output xml does not show decimals and only shows integers Within version 8.7. so users have to press Enter to run a query 12558122 Yes. Rev.1.7.1.1. Rev.7 Fix Pack Bug ID 12976643 Base Bug ID Subcomponent Special Instructions Yes. Issue Addressed ACR 762: Ports SonGo Web services to Siebel applications version 8.1.1. see “Instructions for ACR 802” on page 69.x for iSales Siebel Loyalty Accruals When the Process External Transaction method of LOY Accrual Services is invoked through Web services from SOAP UI with Request Mode as Simulate.1. 13039511 12997281 13039598 Siebel Maintenance Release Guide Version 8.1.1. B 13 3 .1.Siebel Maintenance Release Guide.7 Fix Pack Table 44.1. see “Instructions for ACR 762” on page 62.1. Resolved Bugs in the Siebel 8.1. points round if the points value is a decimal value Decimal points are not rounded up 12845264 10570794 10570253 10600607 Member Administration ACR 802: Provides Bulk Administration enhancements and redemption concurrency functionality Bulk Admin functionality only processes 11 records in a set when bulk unit size is greater than 11 The Bulk Admin Membership process remains in the InProgress state even after a workflow is activated There is no Go button in the Bulk Admin applet. B ■ Resolved Bugs in the Siebel 8.

7 Fix Pack Bug ID 13033551 Base Bug ID Subcomponent Special Instructions Issue Addressed The error log shows duplicate invalid member numbers when at least one member is valid in a set defined by Bulk Unit Size Incorrect validation error messages occur when users click the Process button The Member Merge functionality does not merge or combine enrolled promotions Merge actions do not work for member field attributes On the Solaris platform. Version 8.1.1. Rev.Siebel Maintenance Release Guide.1. B ■ Resolved Bugs in the Siebel 8.1.1.7. when users create contacts and do not provide enough information. the application does not navigate them back to the Loyalty Member screen to enter the missing information 12583802 10593362 Other Within Administration > Product > Products List > More Info > Points.7 Fix Pack Table 44.1. Bulk Admin functionality appends \A to the file name 13039569 13027135 10562859 13034597 Member Services Within the Loyalty Member screen.7. Rev. Resolved Bugs in the Siebel 8.1. users cannot insert decimal values in the Point field Slow SQL occurs for the LOY All Transactions view "10547259 12664236 10605463 Partner Administration The end date is not considered for the Precalculated Accrual condition 12952157 12952144 134 Siebel Maintenance Release Guide Version 8. B .1.

Siebel Maintenance Release Guide. B ■ Resolved Bugs in the Siebel 8. each posting takes 25 to 38 seconds Users cannot redeem decimal values while processing redemption transactions 12663663 12664159 12338939 10581810 Tiers Allows users to set up Assign Points and Redeem Points actions within Tier Promotions 12663588 Yes.1.1. Version 8.1.1. Rev. Rev. Siebel Reports Reports BI Pubisher App The XMLP Purge Records workflow does not delete all of the reports 11828119 11824462 Call Center Siebel Maintenance Release Guide Version 8. B 13 5 . Resolved Bugs in the Siebel 8. see “Instructions for Bug 12663588” on page 145.1.7 Fix Pack Table 44.1.7.7 Fix Pack Bug ID Base Bug ID Subcomponent Special Instructions Issue Addressed Promotions The Does Not Equal and Empty conditions do not perform as expected Allows for an integer division operator in the promotion rule definition.txt file Allows calculations not to round to two decimal places Allows calculations not to round to two decimal places 12948668 10501048 10515441 10525601 10515441 Redemptions Resolves a problem with concurrency in the redemption process When 100 postings are initiated for the GetPriceOption scenario.1.7.1.

7. reports that are created in the Custom Templates view do not appear Users are not able to configure or specify the maximum threshhold for the number of parameters Allows users to rename Report menu labels Within the Report business service.Custom Template view 11773795 10595951 Connector 12627637 Connector 11886536 11733042 10577265 Connector Connector 13442150 11723184 Connector Connector 12907125 Connector 136 Siebel Maintenance Release Guide Version 8.1.1.Infra On the Mobile Web Client. B ■ Resolved Bugs in the Siebel 8.1.7 Fix Pack Table 44.1.1. the following reports also return no rows After users run a report that contains no rows.7 Fix Pack Bug ID 12931618 Base Bug ID 12629343 Subcomponent Common Components Common Components Internationalization Special Instructions Issue Addressed After users run a report that contains no rows.Siebel Maintenance Release Guide. Resolved Bugs in the Siebel 8. the AttachEntity method does not function properly The Parameter applet does not display scroll bars BIP Report Wait Time is not supported for Scheduler and on the Dedicated Client\ Multi Org Reports are not solely based on the Organization field within the Reports . Rev. Rev. B .1.1. Version 8.1. the following reports also return no rows Users cannot execute BI Publisher reports for languages that have not been shipped 12931619 11830300 Reports BI Publisher .7.

Version 8.1. B ■ Resolved Bugs in the Siebel 8.7.1.1.7 Fix Pack Table 44. Rev.7 Fix Pack Bug ID 11733046 Base Bug ID 12374984 Subcomponent Connector Special Instructions Issue Addressed Adding responsibilities through Siebel security model should only query for XMLP* responsibilities.1.xlf" format (SBL-RPT50584) Includes a method on the Report business service to enable reports that are submitted using a business service to be automatically sent to email recipients that have been defined on the BI Publisher server Includes a method on the Report business service to enable scheduled reports submitted using a business service 12384180 Connector 11733031 11731294 Connector 11773906 Connector 12627598 Connector 12627588 Connector Siebel Maintenance Release Guide Version 8. the incorrect error message displays Within the Administrator .1.1. they receive the following error message: "Report XLIFF file must have filename in "<Report Template Filename>_<Locale Code>. not all 700+ responsibilities It is not possible to run multiple-language reports on a single object When duplicate report names are entered.1.7. Resolved Bugs in the Siebel 8.1.BI Publisher Reports > Reports Custom Templates screen. when users create a custom template with a different naming convention for RTF and XLIFF files and click Upload. B 13 7 .Siebel Maintenance Release Guide. Rev.

1.1. Version 8. B ■ Resolved Bugs in the Siebel 8.7 Fix Pack Table 44.1.1. Rev.7. the SIF files are incorrectly named Provides enhancements to the My Reports view When no search specification has been given.1. webdav) that has been defined on the BI Publisher Server In version 8. B .7 Fix Pack Bug ID 12627610 Base Bug ID Subcomponent Connector Special Instructions Issue Addressed Includes a method on the Report business service to allow reports submitted through a business service to be sent to a delivery channel (such as ftp.7. the application window refreshes and becomes smaller instead of yielding an error message that the user does not have the XMLP_Developer responsibility The Report business service does not have the Custom Report Name Input property 12971470 Connector 12780408 11731294 Connector Connector 11773937 10596309 Connector 11901290 Connector 11723728 13469718 Connector Connector 12627606 Connector 138 Siebel Maintenance Release Guide Version 8. within <Tools Install location>\REPPATCH\BIP_811 5\SIA\REPOSITORY.Siebel Maintenance Release Guide. no error message displays for a nonprimary integration object The successful-upload error message does not appear when users upload a template for the first time Parameter labels are not aligned correctly in the Parameters dialog box Parameterized reports are not supported in Scheduler When a user without the XMLP_Developer responsibility tries to generate a report using a template.1.1.1. Rev.1.6. Resolved Bugs in the Siebel 8.1.

there is no confirmation message Within the Report Template Registration applet. Rev. Version 8.1. when users click Upload. Rev.1. Resolved Bugs in the Siebel 8.7 Fix Pack Table 44. they do not receive an error message 10562579 10551927 10551799 Connector Connector 10551928 10551927 Connector 10594924 10562793 10559184 10562792 Connector Connector 10562792 Connector 10606449 10571200 Connector 10590983 10587343 Connector 10595951 10595950 Connector 10596309 10596288 Connector Siebel Maintenance Release Guide Version 8.1. there is no confirmation message Query strings are not passed as part of XML The BI Publisher Report business service does not launch on the Mobile Web Client The BI Publisher Report business service does not launch on the Mobile Web Client Users cannot set HTTPSleepTime for BI Publisher integration When the BIP Report Wait Time threshold is exceeded.1.7 Fix Pack Bug ID 12627683 Base Bug ID Subcomponent Connector Special Instructions Issue Addressed Report parameter LOVs are restricted to the Report business object Within the My Repors view.1.7. the popup window that displays is not in focus Reports that are created in the Custom Templates view do not display on the Mobile Web Client When users try to create a new report with the same name as an existing report. B 13 9 .1.1.Siebel Maintenance Release Guide. when users click Upload.1. B ■ Resolved Bugs in the Siebel 8. the status of In Progress is invalid Within the Report Template Registration applet.7.

1. the View Mode field is not populated Error messages in the Schedule applet should use Toggle Case to refer to labels Search specifications fail for custom templates with multiple integration objects Executing a BIP reporexpression on the secondary integration object fails with the following error message: SBL-DAT-00224: An error with an invalid syntax for a business object query has occurred BI Publisher does not execute in "Forward Only" mode 13105473 Error Messages 13105398 Error Messages 11653426 Error Messages 11854060 11731294 Error Messages 11802808 Error Messages 10594954 10585407 Error Messages 140 Siebel Maintenance Release Guide Version 8.1.7 Fix Pack Bug ID 10603328 Base Bug ID 10603312 Subcomponent Connector Special Instructions Issue Addressed Reports fail when the ''> Today () AND < Today () +365' fuctions are used within the Close Date field It is not possible to disable BI Publisher Reports Scheduling option When reports are scheduled with an MLOV-enabled XMLP_RPT_SCHEDULE_MODE.7. B .Siebel Maintenance Release Guide.1.7.xlf translation files. Version 8. Rev. all reports run immediately It is not possible to upload multiple .1. 12425291 10604432 Connector 11684153 10605466 Connector 10605829 10605732 Connector Error Messages Allows users to be able to create new records in the Attachment business component based on the parent business component record Within My Reports View detail applet. Rev.1. B ■ Resolved Bugs in the Siebel 8.1.1.7 Fix Pack Table 44. Resolved Bugs in the Siebel 8.1.

DB Xtract does not create a required records in s_node_pref Allows the client executable KIT for patch deployment to be created on the Siebel application when it is running on the UNIX platform Within DB Server Configuration screens. B 14 1 .1. the TxnProc component fails with an error message 10596340 10594120 DB Init 10578939 10574894 DBxtract 13003564 12757714 Other Yes.1. Rev.1. an error message appears 10596946 10591947 Attachments Remote Upgrade Wizard fails with the "Unable to uncompress file" error message In certain cases. Rev. B ■ Resolved Bugs in the Siebel 8. there are buttons with no strings Transaction Processor does not delete EIM DX files Database performance degradation occurs when queries use S_DOCK_TXN_SET On the MSSQL database.7.1. see “Instructions for Bug 13003564” on page 145.1.1.1.7 Fix Pack Bug ID 10596205 10596208 Base Bug ID Subcomponent Error Messages Error Messages Special Instructions Issue Addressed Report name validation messages are not translated The Job Name validation message is not translated within the Report Scheduler window Siebel Server Remote File System When users update an attachment.1. Version 8. 10568170 10555174 Other 12937222 12553093 10499137 Txn Processor Txn Processor 12369618 10578784 Txn Processor Siebel Maintenance Release Guide Version 8.Siebel Maintenance Release Guide. Resolved Bugs in the Siebel 8.7 Fix Pack Table 44.7.

7.1.1.1. Rev. Internet Explorer crashes The Function Space Diary view does not display correctly with Time Scale as "Month/Day-ofWeek Part" and "Week/Day/ Day Part" Users are not able to set up modified icons in Function Space Diary The Diary functionality fails when users query for a specific date 12906967 13090315 12955227 13090315 12876544 13090315 12876539 13090315 12857901 Error Message When users drag and drop over an existing booking.1. they receive an error message 13419996 142 Siebel Maintenance Release Guide Version 8.1.7 Fix Pack Bug ID Base Bug ID Subcomponent Special Instructions Issue Addressed Siebel Travel & Transportation Availability and Pricing Within the TNT SHM FSI Out of Order view. Resolved Bugs in the Siebel 8.1. B . B ■ Resolved Bugs in the Siebel 8.7. the Color Display By field should not have the default value defined When users navigate to a diary for a property that has reserved bookings and more than one visible frame of Function Spaces. Version 8.7 Fix Pack Table 44.1.1. when they use the double-scroll-down button and drill down on the Function Space Reservation link. Rev.Siebel Maintenance Release Guide. users cannot create a new Out of Order record 12907010 13090315 Diary Within User Preferences > Function Space Diary screen.

7. the Add Item button is disabled Within Event Order > Function.7.1.1. see “Instructions for ACR 575” on page 16.1. function spaces do not display 11818894 Functions Allows the user to disable the Assign to Category option on the right-click menu When users attempt to cancel a function.1. Rev.7 Fix Pack Table 44.1. when users query on a property without changing the date. the Add button does not perform as expected When users click the Split Check button. they receive an error message 13415909 13415880 12654431 12608701 Inventory Users are allowed to reserve a specific space multiple times 12926373 12921815 Orders Non-core function line items do not display in BEO reports 13006790 13090315 Orders/Functions Within Orders > Functions > Line Items. B ■ Resolved Bugs in the Siebel 8.1.Siebel Maintenance Release Guide. Version 8.7 Fix Pack Bug ID Base Bug ID Subcomponent Special Instructions Issue Addressed FS Administration Within the Function Space Diary screen. B 14 3 . they receive an error message 12312702 12756997 12807436 Other ACR 575: Provides enhancements to the Diary functionality 10561607 Yes. Rev.1.1. when a line item does not contain any records. Siebel Maintenance Release Guide Version 8. Resolved Bugs in the Siebel 8.

1. an error message appears 12899450 13090315 Property Admin The Apply Package button is not disabled for NFLI whose applies-to information is CMP 13086795 13090315 Quote If Package Non Function line items contain menu items. Rev.7.7. when users click the Query Date button. B ■ Resolved Bugs in the Siebel 8. B . when users select the Accept Shifted/ Reject Shifted menu option.1.1. room blocks are not accepted or rejected Inline changes to Arrival Date information for a quote do not change a meeting package's Start Date information When users create a quote from an opportunity. execute a blank query.1.Hospitality Within Account Profile reports. the Account Discount field only recognizes integers 10603524 10603523 144 Siebel Maintenance Release Guide Version 8. Rev.7 Fix Pack Table 44. Version 8. which causes performance issues Reapplying packages also recreates the functions 12970701 13090315 13367536 12913708 13090315 12733277 13028585 13090315 Reports . an error occurs when users try to apply the meeting package Within the Quote > Timeshift Summary view. Resolved Bugs in the Siebel 8.1.1.1.7 Fix Pack Bug ID Base Bug ID Subcomponent Special Instructions Issue Addressed Properties Within the TNT SHM Property Projected/Blocked list applet. and then press CTRL+S.Siebel Maintenance Release Guide. a full table scan is performed on the S_OPTY table.1.

make sure that the SymStrPrefix entry has been set to SBL_. Instructions for Bug 13003564 CAUTION: If you have applied the Siebel 8.1. and within the [Siebel] section.Siebel Maintenance Release Guide. search for the LOY Tier Processor business object..6 Fix Pack. 2 In Siebel Tools.cfg file. and add the LOY Partner Account Debit business component to it.7 Fix Pack Table 44.SymStrPrefix parameter needs to be X_ for Siebel Customers.7. Use the following workaround to address the issue: 1 Navigate to <Tools Install Directory>\BIN\ENU.1.. Rev. .1. .7 Fix Pack Bug ID 10604999 Base Bug ID 10604146 Subcomponent Special Instructions Issue Addressed The $ symbol does not display for the Rate field Room Block When users drill down from Quotes.1.1.1. you do not need to perform this procedure. [Siebel] . open the tools.7. Rev. Resolved Bugs in the Siebel 8. the New button is disabled on Room Block line items Within the Room Block applet... and have followed the configuration instructions for Bug 12757714..1. Version 8. when users click New to add a new room block. .1. B ■ Resolved Bugs in the Siebel 8.. lock the following projects: ❏ ❏ Symbolic Strings Software Upgrade 3 Within Object Explorer > Screen.1. Siebel Maintenance Release Guide Version 8. the value in the Projected field does not default to 0 11932544 10603618 10603617 Instructions for Bug 12663588 ■ Log into Siebel Tools... SymStrPrefix = SBL_ .1. B 14 5 . search for Siebel Anywhere Administration Screen.

7.7 Fix Pack 4 Within the Screen view. B . the applet is also activated.Siebel Maintenance Release Guide. search for the Find Upgrade Kit Wizard applet.1. and drag the StartProgram control to the applet. values: LanguageIndependent Code RebootRegEntry 10 Navigate to System Administration > List of Values.1. Within Control.1. add a control with the following values: HTML Type Field Name StartupProgram Caption The path of the startup program Caption Reference SBL_PATH_OF_FILE_TO_EXECUTE Field Execute File Name 8 9 Navigate to Applet Web Template. NOTE: Because the Upgrade Kit Item Parameter Types view includes the Upgrade Kit Item Type Argument list applet. activate the Upgrade Kit Item Parameter Types view. add a symbolic string with the following values: Current String Value The path of the startup program Name SBL_PATH_OF_FILE_TO_EXECUTE Project Symbolic Strings Type Conversion Translate true 6 7 Within Object Explorer > Applet.1. From the right-click menu. B ■ Resolved Bugs in the Siebel 8.1. Rev.1. Version 8. Rev. and add a regentry LOV with the following Type UPG_KIT_ITEM_TYPE Display Value RebootRegEntry Order 8 11 Add a CheckResult LOV with the following values: LanguageIndependent Code CheckResult Type UPG_KIT_ITEM_TYPE Display Value CheckResult Order 9 146 Siebel Maintenance Release Guide Version 8. 5 Within Object Explorer > Symbolic Strings.7. select Edit Web Layouts. and search for "UpgKitWiz Exe Files".

Rev.ClientRootDir. and add records with the following values: Default Value N Item Type FileCopy CheckResult CheckResult RebootRegEntry RebootRegEntry RebootRegEntry RebootRegEntry RebootRegEntry FileExecute Name Unarchive Folder File Name Acceptable Return Code List File Name Command Line Check Return Code Return Code Is Script Is Script Required Unchecked Checked Unchecked Checked Unchecked Sequence 9 1 2 1 2 3 4 5 13 Y Unchecked Unchecked N N Unchecked Unchecked 16 Navigate to Site Map > Siebel Anywhere > Upgrade Component list applet.7 Fix Pack 12 Add Siebel Quick Fix LOV with the following value: LanguageIndependent Code Siebel Quick Fix Type UPG_KIT_TYPE Display Value Siebel Quick Fix Order 13 13 Navigate to Tools > Compile Projects and select All Projects to compile the projects.srf on the installed Siebel server.1.1. 15 Log into the application. B ■ Resolved Bugs in the Siebel 8.bin\quickfix.cfg Version Method: CFG Version Information: Siebel.7. Version 8.1.7.1.1. Rev. navigate to Site Map > Siebel Anywhere >Upgrade Kit Item Type Argument List Applet.Siebel Maintenance Release Guide.1.Version Siebel Maintenance Release Guide Version 8. and add a component with the following values: ❏ ❏ ❏ ❏ ❏ ❏ ❏ ❏ Name: Siebel Quick Fix Component Type: Siebel Quick Fix Minimum Version: N/A Maximum Version: N/A Locate Method: CFG Locate Information: Siebel. B 14 7 . 14 Save the srf file to <Siebel Server Install folder>\objects\ENU\siebel_sia.

1.7. Rev. There is a clause in siebel.7.1.1.Siebel Maintenance Release Guide.xsl.ini files: OverwriteConfig = Yes [DeleteFiles.Windows] (Note: This varies depending upon your operating system. B .xsl Oracle Welcomes Your Comments To help us improve our products. Please include in your message: ■ ■ ■ The title and version of the guide (very important) The name and version number of the Siebel application you are using Your name. this process may be automated by adding the filename explicitly to the siebel.xsl) in order to have the files delivered in the patch. CA 94065 Siebeldoc_ww@oracle. Rename or remove the original files (SWLSEdit_2c_html. B ■ Oracle Welcomes Your Comments ❏ Description: Used to distribute the Quick Fix Instructions for Bug 12572213 Bug 12572213 contains changes to SWLSEdit_2c_html. Rev.ini file for the product in question.com We appreciate your feedback. we want to know about any corrections or clarifications to this guide that you would find useful. and email address Contact us through regular mail or email at: Oracle Siebel Technical Publications Department 500 Oracle Parkway Redwood Shores. company name.) File1 = $(SiebelRoot)\siebsrvr\WEBTEMPL \SWLSEdit_2c_html.1. [DeleteFile] <filename> Example: Make the following changes in all of the siebel. Version 8. If the customer file should not be modified by customers.ini called deletefile that allows listing of the file. phone number. job title or functional area. 148 Siebel Maintenance Release Guide Version 8. Use the instructions below to override the existing file during patch installation.