Deb Lasko

Orion, Michigan 48359

Home: (248) 393-1544 Cell: (248) 408-5917 INFORMATION TECHNOLOGY PROFESSIONAL
System Administrator; Design/Development Analyst; User Services Specialist Results-oriented professional with proven technical and leadership skills extending from end user training and support to development and implementation of production solutions in enterprise environments. Strengths include an ability to gather and evaluate business, operational and functional requirements and translate into technical specifications. Expertise in designing and implementing solutions that meet/exceed client and end user expectation. Proven ability to: Identify, design, implement and support creative business solutions and technology solutions. Facilitate between multiple teams and vendors in the creation of medium to large software solutions to meet / exceed user’s expectations and deliver projects on time and within budget. Builds excellent relationships and imparts technical knowledge to Operational and End User support teams to provide best experience possible. Utilize and drive proven Information Technology Infrastructure Library (ITIL) process based Change Control and Release Management processes to implement quality solutions.

Network/Operating System: Windows Server 2000 - 2008, AIX 5L, Windows XP, Vista and Windows 7, TCP/IP LAN and WAN technologies, Active Directory 2003 - 2008 Hardware: IBM, Dell, HP, VMware Applications: Microsoft Word, Excel, Access, Outlook/Exchange, Lotus Notes/Domino, Symantec Mail Security, McAfee Antivirus, SharePoint, WS-FTP Professional, Adobe Acrobat Professional

Hewlett Packard/Electronic Data Systems, Pontiac, MI 11/ 2000 – Present SOFTWARE ENGINEER/TECHNOLOGY CONSULTANT ll - GM Account - Messaging and Collaboration Technical engineer in areas of information systems design, software programming and development, information business strategies and system analysis Designed, engineered and oversaw deployment of a major, scalable solution to allow 100,000 General Motors (GM) Employees secure mobile device access to Lotus Notes calendars and email. Devised a solution for 100,000 General Motors Employees to utilize a single URL to allow Lotus Notes email access via Internet Browser Web Client. Fabricated a Digital offsite Mail Archiving Solution for General Motors Asset Management customer, securing customer Sarbanes-Oxley Security Compliance. Designed and engineered a solution to simplify download of Symantec Mail Security Virus Definitions for Domino and Exchange and Enterprise Security Manager Product Updates to designated internal servers within the GM intranet. This solution set the standard for delivery of Definition files to other Anti-Virus products utilized by GM, including McAfee Antivirus utilized for Workstation and Server OS level and Symantec Brightmail Virus/SPAM filtering utilized by Mail Relays. Facilitated and fostered relations between Engineering, Program Office. Multiple Operational division - including Client and Server teams, Desktop Support, Network, Firewall and Backup/Restore, Vendors and Customer to provide troubleshooting and Root Cause analysis for Production issues. Led Process Improvement teams to streamline Engineering Quality documents. Awards/Achievements: EDS Global GM OnLine Outstanding Performance – United States DST Change EDS Global GM OnLine Outstanding Performance – Symantec Mail Security Deployment

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Data Planners, Southfield, MI 10/1999 – 9/2000 CERTIFIED LOTUS INSTRUCTOR Trainer for intermediate level Lotus Notes/Domino job functions and job-related skills Provided Classroom and Offsite training to Lotus Notes/Domino Administrative and Development Clientele on Implementing and Maintaining Domino Servers and Designer Fundamentals. Trained end-user customers on basic and advanced features for Lotus Notes Mail, Calendaring and Scheduling and Domino Databases. Updated Domino.Doc System Administration 2.5 courseware to release 3.0. WorldClass Technology, Bingham Farms, MI 10/1998 – 9/1999 ASSOCIATE APPLICATION DEVELOPER/INSTRUCTOR Application development and training of the process, life cycle and creation of software aimed at helping users complete a computer task or program. Developed Lotus Notes Client and Web Based Applications for customers. Designed Intranet and Internet sites linking of several corporate Notes Databases, useful Internet sites and project files stored in Lotus Domino.Doc. Migrated images from an older FileNet system to Domino.Doc for a public Gas/Electric Utility company. Trained end-user customers on basics for Lotus Notes and custom applications built for Lotus Notes. MarketStar/Technology Advancement Corporation, Ogden, UT 1/1996 – 10/1998 MARKETING REPRESENTATIVE – Michigan and Northwest Ohio Region Channel Marketing and Sales Consultant for Lotus and IBM software products. Trained sales staff at computer retailers and Value Added Retailers (VARs) about Lotus and IBM software products in the Michigan and Northwest Ohio region. Successfully increased awareness and understanding of the Lotus/IBM Passport Advantage volume software licensing program. Managed, executed and promoted marketing activities such as seminars, trade shows, retail stores and other Lotus sponsored events with Lotus Business Partners and their customers. Administered Store Promotions and initiated favorable merchandising environments to increase awareness of Lotus and IBM software products.

Oakland University - Rochester, MI – Bachelor of Science

IBM Certified Application Developer - Lotus Notes and Domino -2009 IBM Certified Advanced System Administrator - Lotus Notes and Domino -2008 Foundation Certificate in IT Service Management (ITIL) v3 -2006 Certified Lotus Instructor -2000

Configuring and Administering SharePoint Administration 2010 Configuring, Managing and Troubleshooting Microsoft Exchange 2010

Detroit Notes Professionals Birmingham Concert Band – Previous Board Member