You are on page 1of 1

What they say about

Who reads Call Centre Europe Call Centre Europe

Call Centre Europe has a UK circulation in these job categories. “A very readable publication that we
see in all our customers’ offices on
Job title Per cent Key visits. Good feedback received to
MD/CEO/Owner 9.2% ■ adverts placed.”
Director 17.0% ■
Manager (other) 8.4% ■ Joanne Hatherley, Sales and
Call Centre Manager 16.0% ■ Marketing, Ultra Communications
Customer Service Manager 17.2% ■
Telemarketing Manager 3.4% ■ “Call Centre Europe is an
Sales/Marketing Manager 8.1% ■
Helpdesk Manager 2.1% ■ informative source for the latest
IT/Comms Manager 8.9% ■ industry news. The articles cover
Training Manager 5.1% ■ a wide range of current topics
Personnel Manager 2.8% ■
Consultant 1.8% ■ embracing all aspects of the call
centre industry and we have found
it to be an effective medium for
The circulation of Call Centre Europe now approaches 10,000 promoting our services."
decision-makers across the UK, including distribution at major
Rajiv Dey, Senior Vice President
events. And an internal survey shows that an average of seven
and Head of Business Development,
people read each copy. Call Centre Europe readers include:
NIIT Smartserve
AA • Abbey • ADT • Alliance & Leicester • Argos • Autoglass • Avaya • Axa PPP
Healthcare • B & Q • Barclays • Birmingham Midshires • British Airways • British
Gas • British Telecom • Burnley College • BSkyB • BUPA • Cable & Wireless • Your contacts
Cambridgeshire Police • Camelot Group • Capital One • Commercial Vehicle Direct •
Coors Brewers • Co-operative Insurance Society • CPP Group • DAS Services •
Editor
Dacorum Borough Council • Devon & Cornwall Constabulary • Dun & Bradstreet • Paul Liptrot
Domestic & General • DVLA • EDS • EDF Energy • Elephant.co.uk • Europ editor@call-centre-europe.com
Assistance • Express Gifts • Falkirk Council • Family Investments • First Choice •
First Direct • Freedom Finance • Friends Provident • Fujitsu • Fusion Contact Centre • Advertisement sales
Gold Medal Travel • Groupama Insurance • Halifax • Hargreaves Lansdown • Kathy Moynihan
advertising@call-centre-europe.com
Hastings Direct • Hays Contact Centres • Hewlett Packard • Hillarys Blinds •
Homebase • HSBC • ICI • Indesit • Inkfish Call Centres • International Telecoms Assistant
Equipment • JobCentrePlus • John Lewis • J P Morgan Chase • Kia Motors • Jenni Staines
Kingston Communications Contact Centres • Kleeneze • Legal & General • Lex jenni@call-centre-europe.com
Transfleet • Lincolnshire Police • Lloyds TSB • Loans.co.uk • London Boroughs of:
Croydon; Ealing; Lambeth; Lewisham; Merton and Newham • Loop Customer Call Centre Europe is published by
Management • Marks & Spencer • Merchants • Mersey Partnership • Mid Devon Stanworth Communications
Council • MM Teleperformance • Montpellier Group • Mortgage Express • My Travel P.O. Box 220
• N Power • National Grid Transco • Newcastle City Council • NFU Mutual • NHS Walton-on-Thames
Direct • Nice CTI Systems • Nimans • Northern Rock • Norwich Union • O2 • Ocean Surrey
KT12 1YQ
Finance • One Tel • Peoples Choice • Pitney Bowes • Plantronics • Postcode UK
Anywhere • Prime Focus • Prompt Telemarketing • QVC • Quintessential Hotels •
RAC • RBS Insurance • Rentokil • Reuters • RNID • Royal Bank of Scotland • Royal Tel:
& SunAlliance • Sainsburys Bank • Securicare Medical • Sefton Council • Sharing the
Caring • Siemens Communications • Singer & Partners • Sitel • Sony UK • Spicers •
01932 254400
Standard Life Assurance • State Telecoms • Steria UK • Surrey Heath Borough Fax:
Council • Suttons • Telecom Applications • Telecom Service Centres • Telemarketing 01932 240294
Co Ltd • Teleresources • NTL Telewest • Tesco • Thames Water • The Telegraph •
Tiscali • T-Mobile • Travelscope Holidays • Travelodge • Travelsphere • UBS • UCI www.call-centre-europe.com
UK • UNAT • US Airways • VFB Holidays • VWR Merck • Virgin Holidays • Wales
Council for Voluntary Action • Welcome Contact Centre • Wescot Credit Services •
Western Provident Assoc • Widewell Communications • Wincanton • Woolworths • ISSN 1357-4868
Workforce Recruitment • Wrexham Borough Council • Wunderman • Xceed Contact
Centre • Zurich Financial Services © 2007 Stanworth Communications