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Investigative Interviewing Techniques :
The Twin System to get the truth, the whole truth and nothing but the truth
23 June, 14 July 2011
THE INTERVIEW SYSTEM
The Joint Professional Centre, HK
Register by 22 May 2011 for an
Interviews are used extensively by investigators and others to establish the facts of a case, complaint or accuracy of information given. This course conducted by an experience practitioners will provide participants with the application skills to conduct effective interviews to get the information required.
EARLY BIRD DISCOUNT!
CONDUCTING AN INVESTIGATIVE INTERVIEW
a) b) The 3P Strategy© – Planning, Preparation & Presentation Questioning techniques
Adopting the right strategy including an effective structure and process in conducting interviews is essential. Also included is the mechanics in structuring questions so that skillful subjects are unable to avoid giving meaningful answers to questions posed. Through experience it was discovered that this is the weakest link of even experienced interviewers. As such I have designed specific guidelines to deal with various situations like evasiveness including the effective use of follow-up questions.
DETECTING DECEPTION DURING THE INTERVIEW
a) b) c) d) Micro facial expressions Verbal & non-verbal Analysis 5Cs lie detection technique© Practical application at various stages
Complete the registration form at the back of this brochure and return it to us by fax @ +852
Approved CPD Provider
THE INTERROGATION SYSTEM LEGAL ISSUES AND EVIDENCE a) Admissibility of statements b) Evidential rules c) 3 P case analysis method To prove your case it is necessary to understand the rules relating to the admissibility of evidence. 14 July 2011 The Joint Professional Centre. Essentially it is the art of persuasion using psychological methods convincing the suspect that admission (or confession) is his best option. CSI World Headquarters “So that others may know the risk” The CSI World Headquarters was set up “so that others may know the risk”. practitioners can have a high success rate in detecting lies.csi-world-hq. The speaker reserves the right and the privilege to conduct the program in the manner which he thinks to be in the best interest of the majority of the participants. But given the proper training and practice. Granted that even the best trained and experienced interviewers. The Certified System Investigator (CSI) is an individual empowered with the right competencies to help financial institutions and business navigate the intricacies of global market change while managing internal systemic weakness to bring their organisations to a higher level of growth and long-term sustainability. It is a member-based organisation that certifies individuals in systemic risk managment.icfe-cg.org or visit www. I have adapted the training to allow practitioners to acquire the fundamental fundamental skills and with practice. ICFE Group of Companies Now available at Cosmos and Swindon Bookstores! | www. INTERROGATION SCIENCE a) The 3 C’s confidence equation© b) 5 step perception creator© in getting an admission or confession Though it is the most difficult skill to learn. However identifying potential evidence especially in fraud investigations requires skillful analysis and are extremely effective when use during an interrogation.com Tel: +852 3478 3864 | Fax: +852 3496 7000 Important Notice “ Due to the interactive nature of the learning session. HK Interviewers must be able to uncover the truth. Group Managing Director. the sequence and contents of the program may vary according to the needs of the participants. They will be taught how to read facial expression and identifying deceptive behavioral responses through non-verbal indicators and inconsistent verbal content. ” . they can achieve reasonable proficiency in its application. half-truths and lies from the interviewee. Please ensure that you understand this completely so as to prevent any form of unrealistic expectation and or disappointment in a public enrolment program that was not tailored to your specific need. Please inform the organizer in advance if you are not agreeable or do not completely understand the above term and we will review your enrolment accordingly.Investigative Interviewing Techniques: The Twin System to get the truth.org Publications by the ICFE Group & CSI World HQ Co-Authored by Tommy Seah.com | enquiry@icfe-cg. the whole truth and nothing but the truth 23 June. For membership enquiries please email enquiry@csi-world-hq. Many investigations focus only on the identification and collection of existing evidence that are apparent. Honorary Chairperson Emeritus of CSI World HQ and Stanley Chia. will not be able to detect lies one hundred percent of the time.
He is engaged by Civil Service College since Dec 2002 to provide the Investigative interview techniques and Manpower Ministry. Council for Private Education. He also guarantees the result in his interview services. He started his training experience in Police Head Quarters assisting in the setting up Training Unit. He also conducted the course for the Royal Brunei Police on special request by their Commissioner in May 1999 and was commended by the Commissioner for conducting the course in a very professional manner. he received a Commendation from the Singapore Police Force.Call today for a COMPLIMENTARY CONSULTATION! No Obligations. Attorney General Chambers. SGX. In 1995 he was specially selected to lead the newly formed Intellectual Property Rights Enforcement Unit in CID where he conducted many successful major operations and gained tremendous experience interrogating skillful conman. cases. etc. Tel: +852 3478 3864 | Fax: +852 3496 7000 | www. Flextronics regional auditors in China. Other cases solved exposed fraudulent employment history or work experience claims. During that time he was presented with two Commendations and two Director CID Awards. etc. In recognition for his outstanding performance in Sentosa. . Amongst his many achievements. One such case he solved using his own interview techniques led to the recovery of $40. investigations. He was the Head of Loss Prevention for Sentosa Leisure Group from 2003 to 2007 overseeing the enforcement. NEA. He remained in the School until his retirement in Sep 2002.com to view above awards. security and investigation functions on Sentosa Island. is the development of investigation capabilities for his Dept and establishing the disciplinary and internal investigation framework solving many misconduct. Please visit my website at www. He also played a major role in the setting up of the new School of Criminal Investigation for CID in 2001 and the development of the various Investigation courses including the intermediate & advance investigation course. He is a practitioner trainer and provides integrity interview for job applicants and investigation services using the same techniques provided in his training.com | firstname.lastname@example.org Trainer Jeffery Ang interviews. testimonials and commendations mentioned.000 misappropriated. Hilton Hotel group in Malaysia. Prudential Assurance. He also conducted many In-house investigation and interview techniques courses for both public and private agencies like the Customs. He received a testimonial for his outstanding training abilities in 1986. Mandarin & Orchard Hotel groups. some of which made news headlines. oped the Interview Techniques Course and became the pioneer instructor in the Course conducted by CID for all Police Investigators and other Government agencies. the Police Integrity Commission in Maldives. Schools. IRAS. National Council of Social Service. internal theft and fraud cases.icfe-cg.investigationcourses.
... Telegraphic Transfer The Hongkong and Shanghai Banking Corporation Limited Account No.700 HKD 1.: 808-739213-838 Account Name: ICFE Hong Kong Co. The organizer reserves the right to make any amendments and/or changes to the program.... Icarus Chan : +852 3478 3864 Tel. 14 July 2011 How to Register The Joint Professional Centre. The speaker reserves the right and the privilege to conduct the program in the manner which he thinks to be in the best interest of the majority of the participants....... CANCELLATIONS & TRANSFERS: If you are unable to attend.. A refund less 10% administrative charge will be made for cancellation received in writing 10 working days before the program date......900 HKD 1.... Limited Web : www......900 HKD 1.. no refund can be made for cancellation made on and/or after the program.200 PREFERRED MODE OF PAYMENT By Cheque ( Please cross cheque made payable to ICFE Hong Kong Co. Regrettably.500 HKD 2.... I have read and understood the booking terms & conditions... The Center...... Hong Kong Delegate Details (Choose 1 day) : Contact Person Delegate 1 Mr / Ms / Mrs / Dr Name: Position: Email: 23 June 2011 Department: Phone: (Choose 1 day) : □ 14 July 2011 □ Name: Designation: Postal Address: Delegate 2 Mr / Ms / Mrs / Dr Name: Position: Email: 23 June 2011 Department: Phone: (Choose 1 day) : □ 14 July 2011 □ Tel No... : icarus.700 HKD 1. DISCLAIMER: Due to the interactive nature of the learning session. Walk-in delegates will only be admitted on the basis of space availability at the Coaching Session and with immediate full payment.. Please inform the organizer in advance if you are not agreeable or do not completely understand the above term and we will cancel your enrolment accordingly....Investigative Interviewing Techniques: The Twin System to get the truth..com Unit 19.. speaker replacements and/or topics if warranted by circumstances beyond its control....... Ltd and mail your payment together with this registration form to the Company address stated in the “How to Register” box above. Please provide the name and the title of the substitute delegate at least 2 days prior to the program...... venue. Please ensure that you understand this completely so as to prevent any form of unrealistic expectation and or disappointment in a public enrolment program that was not tailored to your specific need.. ........ Ltd ** Register by 22 May 2011 14 July 2011 (1 Day) Early Bird** Corporate ACSI (Associate) CSI (Certified) Regular HKD 1...chan@icfe-cg......500 HKD 2.... Central... 99 Queen’s Road Central.: Fax No... the sequence and contents of the program may be vary according to the needs of the participants...200 ** Register by 22 May 2011 Important Notice IMPORTANT NOTICE: Payments are required with registration and must be received prior to the Coaching Session to guarantee your place.....icfe-cg... Signature________________ Date______________ 23 June 2011 □ 14 July 2011 □ Email: COURSE FEE 23 June 2011 (1 Day) Early Bird** Corporate ACSI (Associate) CSI (Certified) Regular HKD 1.. the whole truth and nothing but the truth 23 June... HK Mr.............: Delegate 3 Mr / Ms / Mrs / Dr Name: Position: Department: Email: Phone: ... A complete set of documentation will however be posted to you. a substitute delegate is welcome at no extra charge. Lvl 21......com Email : +852 3496 7000 Fax Post To : ICFE Hong Kong Co.. A complete set of program documentation and a 50% refund will be given for cancellation made 3 working days before the program date..
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