29, K. P. Roy Lane, Flat No : 202 Ganguly Pukur, Dhakuria Kolkata – 700 031 West Bengal, INDIA
Email :- dukebabu@rediffmail.com

+919830636300 (Mobile) Contact Preference :- Mobile

Crisis Management Lead / Regional Risk Officer (Eastern)
Objective : To prove my degree of professionalism and reliability through hard work and dedication continuously, also to upgrade my knowledge and technical skills through careful guidance in an organization which offers challenging assignments in emerging technologies, with an open and independent work culture and ensuring future growth and ample scope of learning, competitive compensation and opportunities to work in local and global projects. : 1) Crisis Management Skill Set 2) Having working knowledge on Citrix and MetaFrame XP and Remote Administration. 3) Hand on work experience in Windows XP and Windows 2000 networking & Troubleshooting LAN connectivity and Windows 2000, Windows XP network settings. 4) Having knowledge of Router configuration, Firewall and Troubleshooting. 5) Having experience of 3+ years in TCP/IP Networking by using Switches, Routers and Optical Fiber. 6) Have attended one voice training on Avaya Voice Network. 7) Can install and configure the Lotus Notes also Troubleshoot the Lotus Notes. : Course B.IT (Bachelor of Information Technology) B.Sc. in Physics (Hons.) Std. (XII) Std. (X) Year 2002 2002 1997 1995 Institute / University MAHE (Manipal Academy of Higher Education) A.M.U (Aligarh Muslim University) W.B.B. W.B.B Marks (%) 72.6 58 62.4 69.4



Professional Qualifications:

ADSE (Advance Diploma in Software Engineering)




Certifications :

( I ) AW Citrix Access Suite 4.0: Common Management Platform Administration - CTX-1455 ( II ) Citrix Presentation Server 4.0: Administration – 256 ( III ) Citrix Password Manager 4.0: Administration – 326 ( IV ) Citrix Access Gateway 4.2 with Advanced Access Control: Administration – 306 ( V ) Citrix Certified Enterprise Administrator (CCEA) for Citrix Access Suite 4.0 : Support Exam 1Y0-258: Citrix Presentation Server 4.0: Support

Experience :
1) Presently working in TCS, Kolkata since 17th October ’05 as an Asst. Systems Engineer and working in Crisis Management Sector since 1 Year. (I) (II) I am working as Crisis Management Lead / Regional Risk Officer (Eastern). I worked in USA in Client site as a Desktop Support Engineer for 10 months.

( II ) I worked as a Citrix MetaFrame Administrator in UK based project (United Utilities) ( III ) In TFS Offshore I worked as a Citrix MetaFrame Administrator ( IV ) In TFS Onsite I worked as a Desktop Engineer in USA 2) Worked in Wipro Infotech, Kolkata under franchisees of HCS INFOTECH from 17th November ’04 to 16th October ’05 as a FM Engineer and handle the Network and as well as System problems (WinXP, Win-2000) in the Wipro premises. Worked with RR Communications (A Local ISP Company through Webel ISP) from 8th June ’04 to 16th November as Technical Supervisor. Having the full responsibility for the whole network and Key Advisor of the growth of number of connections in the same locality. Worked with Globetek Infosys from 22nd October ’03 to 7th June ’04 as a Site In-charge. Job responsibilities involve dealing with Cisco Router, Switches, Optical Fiber, Hubs, Setting up and maintaining local LAN & MAN, installing and troubleshooting of Windows 2000 server and maintaining Globetek Infosys’ bandwidth management software (24 Online) for distributing bandwidth for corporate and domestic clients. In the same time I am maintaining total LAN having user base of 350 connected with fiber optic. Company Location : Rida Communication Pvt. Ltd. : Aligarh, U.P., India Post / Title Asst. Network Administrator Customer Care Officer (Corporate)




Period July 30, 2002 To July 15, 2003 March 10, 2001 To July 10, 2002 Award :

Work Description Worked on full time basis Worked on part time basis Award’s Date August 01, 2002 February 01, 2002

Award Company Early Promotion in Salary Rida Communications Pvt. Ltd. Early Promotion in Designation GlobeTek Infosys Date of Birth Nationality Gender Marital Status : : : :

Personal Information :

December 14, 1978 (Fourteenth December and Nineteen hundred seventy eight) Indian Male Married

Current Location

: Kolkata


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