Master of Business Administration - MBA Semester III OM0010 – Operations Management - 4 Credits (Book ID: B1232) Assignment - Set- 1 (60 Marks

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Note: Each Question carries 10 marks. Answer all the questions. Q1.What are the emerging opportunities and challenges that confront Operations Management in India? List the important differences between Service and manufacturing.

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Q2.Explain Order Winner, Order Qualifier and Kano Model. List out the Universal Principles. Q3.What are Opportunity Costs and Ownership Costs, and how are they relevant to investment decisions? Q4.What is Economies of Scale? Illustrate with an example. How is it different from Economies of Scope? Q5.Explain the importance of location decisions and the decision-making process for making location decisions. Q6.Explain the terms: Operations Mission, Distinctive Competence, Operation Objectives and Operation Policies.

Master of Business Administration - MBA Semester III OM0010 – Operations Management - 4 Credits (Book ID: B1232) Assignment - Set- 2 (60 Marks)

Note: Each Question carries 10 marks. Answer all the questions. Q1. Following table shows figures of weekly demand for a certain brand of toilet soap at a retail store, in the past eight months. Period Demand 1 32 2 20 3 47 4 31 5 24 6 50 7 38 8 42 Determine the forecast for the demand of that brand of toilet soap in the 9th week by the 5-month moving average method. If the actual demand for the soap in the 9th week turns out to be 56 nos, what would be the Forecast for the 10th week, calculated on the same basis?

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Q2.What do you understand by Line Balancing? Explain Johnson’s rule for sequencing and how it is different from CDS algorithm. Q3.List out the seven forms of waste. Explain how 5S’s are used to eliminate them. Q4.List various Q C Tools? How does Crosby’s absolute of quality differ from Deming’s principles? Q5.Explain two different Independent demand item techniques. Q6.What is Failure? Explain with an example. Name the mechanisms to detect failure.

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