Bill Brigham

Chief Operating Officer at NCDR, LLC (Practice Management Group for Kool Smiles, PC)

Chief Operating Officer at NCDR, LLC (Practice Management Group for Kool Smiles, PC) April 2007 - Present (5 years 4 months) 1 recommendation available upon request Vice President, Regional Manager at Kohl's Department Stores August 2005 - February 2007 (1 year 7 months) 1 recommendation available upon request Director, New Store Concepts at The Home Depot April 2004 - August 2005 (1 year 5 months) Vice President, Regional Operations at Macy*s Department Stores October 1990 - May 2003 (12 years 8 months) 2 recommendations available upon request Store Manager at Belk Department Stores March 1989 - July 1990 (1 year 5 months)

Skills & Expertise
Retail Retail Management P&L Management Forecasting Team Building Strategic Planning Stores Operations Management P&L Budgeting Team Leadership Change Management Business Strategy Customer Service New Business Development Coaching Marketing Strategy Process Improvement Performance Management Loss Prevention


Leadership Development Tactical Planning Profit Business Planning Profitability Succession Planning Healthcare Compliance Revenue Cycle Cost Improvement

Wake Forest University Bachelor of Arts (B.A.), Politics, 1978 - 1982


Bill Brigham
Chief Operating Officer at NCDR, LLC (Practice Management Group for Kool Smiles, PC)

4 people have recommended Bill
"Bill is as good as they come. Driven leader, strategic thinker and the ultimate team player. Bill stepped into a new industry at Kool Smiles and immediately entrenched himself into the culture, people and business practices. Within days, he began making much needed improvements to field operating models and sales programs. His division consistently delivered the company's best results and his people were the most engaged. Outstanding executive." — Rob A., SVP, Retail Operations, NCDR, LLC, managed Bill at NCDR, LLC (Practice Management Group for Kool Smiles, PC) "In my time working with Bill, I not only had a business partner but a sounding board and conscience. Bill is a person that can quickly grasp, breakdown, and analyze a sitiuation and bring it to it's proper perspective. He a sharp operational mind that can pinpoint the hidden question within the question. I would work with and / or for Bill in a heartbeat." — Scott D., Director / Regional Loss Prevention Manager, Kohl's Department Stores, was with another company when working with Bill at Kohl's Department Stores "Working with and for Bill at both Macy's and Belk, I found Bill to be a visionary and inspiring leader. He is a bold and innovative thinker who constantly challenges himself and others to achieve excellence. He is competitive, results driven and has a strong action orientation. Bill can deliver the bottom line while maintaining employee commitment. Perhaps most importantly, Bill accomplishes all of the above while building enduring relationships, at all levels. Using his strong communication skills and concern for others, he motivates his team to reach the full potential of the business and achieve their personal best in the process. Bill was identified early in his career at Macy's as a high potential executive. He has lived up to that promise in every position he has subsequently held. I would recommend Bill, without hesitation, for any senior executive level position that required strong cognitive skills, leadership, communication and drive." — Maggie D., HR Manager, Macy's, reported to Bill at Macy*s Department Stores "Bill has extensive management experience in Corporate Operations, Sales, Customer Service and Human Resources. Proven ability to improve revenue and profitability while reducing costs. Comprehensive skills in P&L management, strategic planning, business plan development, forecasting, corporate finance, and store operations. Adept at establishing and directing new store openings and strategic programs. Highly proficient at negotiating agreements with clients, vendors, and service providers. Ability to standardize and enhance operations. Outstanding leadership, presentation, and communication skills."


— Tom D., Director of Logistics, Macy's, worked directly with Bill at Macy*s Department Stores

Contact Bill on LinkedIn


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