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Alerts: Lists the alerts created by all the items in deployment.

Doubleclick an alert to drill down to the affected item. Search Results: Displays the results of any search that we perform. Click Search in the task pane to perform a standard or advanced search. My Views: Allows to customize the information that we display in the details pane.

In addition, nodes are also created by some Access Management Console snapins when they are installed. Some snap-ins are not visible as nodes in the console tree but they add features, such as extra tasks, to other snap-ins. The Access Management Console Framework is another component that performs functions common to all snap-ins. All installed snap-ins require the Framework to be present; the console as a whole cannot function without it. Depending on Access Management Console installation, some or all of these snap-ins are available: Report Center. Allows to create and schedule reports describing many aspects of deployment. Licensing. Launches the License Management Console on Citrix License Server(s), allowing to manage Citrix product licenses. Diagnostic Facility: Creates and packages trace logs and other system information to assist Citrix Technical Support in diagnosing problems. XenApp. Allows the console to establish contact with deployment and lets you manage applications and servers, and view zones in farms. We also use this snap-in to create Citrix administrators, audit the changes they make with the console, and configure and run health checks on servers. XenApp is contained in the Citrix Resources node.

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Web Interface. Allows managing how users access applications through the Web Interface and Citrix XenApp plugin sites. Web Interface is located in the Configuration Tools node under Citrix Resources. Hotfix Management. Manages hotfixes for Citrix products. Hotfix Management is located in the Configuration Tools node under Citrix Resources.

Performing Tasks with the Access Management Console


Only Citrix administrators can use Access Management Console. We can create custom administrators and grant them privileges, allowing them varying levels of access to areas of server farm management. For example, create custom administrators and specify that these administrators can manage sessions running on servers in their own locations without being able to view servers in other locations. In the Access Management Console left pane, select the Farm node and select Action > New > Add administrator to use the Add Citrix Administrator wizard to ensure that the appropriate administrator privileges are in place before allowing others to use the console. Citrix recommends that we use a domain account to run the Access Management Console. We can use local administrator account, but the user name and password should be the same for all local administrator accounts for all servers in farms; this is necessary to ensure that access to every server is available when we use Report Center. Assigning Farm Administrator Credentials: When we install the first server in a new server farm, we provide credentials for a full authority Citrix administrator. This account has the authority to manage and administer all areas of farm management. If we are logging on to the Access Management Console for the first time, use this account to log on and to add other individuals to the Citrix administrators group. Customizing Your Displays Using My Views: We can create custom displays of the details pane called My Views. These are configurable displays that give you quick access to items we must examine regularly or items in different parts of the console tree that you want to group together. Instead of repeatedly browsing the console tree, place the items in a single, easily retrieved display. For example, create a My View to monitor preferred performance data for two sets of servers in different server farms. The performance-related information in a My View is refreshed at regular intervals. Managing Applications and Servers in Multiple Farms: Use the Access Management Console to manage the applications and servers in multiple farms in enterprise. Farms & their servers are controlled by the XenApp snap-in. View and change details about any farm or its applications and servers. For ex, we can: Publish applications Copy the properties from one application to another Add or remove servers Configure server and farm properties To view zones with the Access Management Console: A zone is a configurable grouping of XenApp servers. Zones enhance the performance of a server farm by grouping geographically related servers together, whether they are connected to the same network subnet or not. By default, all servers in a farm that are on the same network subnet belong to the same zone. Each zone in a server farm contains one server that is designated as the data collector for the zone. Data collectors store information about the servers and published applications in the zone. They act as communication gateways between zones in server farms that have more than one Page | 2

zone. Zones are view-only in the Access Management Console. Use XenApp Advanced Configuration to configure zones by selecting a Farm node in the tree and choosing Actions > Properties > Zones. 1. In the Access Management Console left pane, under the Zone node, select a zone. 2. In the Details pane, choose Servers in the drop-down menu to display the servers in the chosen zone. Managing User Sessions and Server Processes: Use the Access Management Console to manage all user sessions in multiple farms in enterprise. Alternatively, list sessions accessing a specific published application, sessions connecting to a specific server, or view a specific users sessions and applications. View details of server processes, including the names of the executable files that generated the processes. Creating Reports with the Access Management Console: Use Report Center in the Access Management Console to easily generate reports from a variety of realtime and historical data sources. Wizards help we select the type of report, the data to be displayed, and the schedule for running the report. View the status of scheduled reports and adjust the report parameters. Report Center contains these reports: Application Configuration Logging Policy Virtual Memory Optimization For more detail about each report type, click the Report Center node in the console tree and then Report types in the details pane. For troubleshooting information about report generation, see the consoles help. Configuring Application Access with Access Management Console: Use the Access Management Console with the Web Interface site to configure how users access published applications and content through a standard Web browser or through the Citrix XenApp plugin. Creating Trace Logs with the Access Management Console: Use the Diagnostic Facility to gather system data for servers in multiple farms to assist Citrix Technical Support with problem analysis. In the Access Management Console left pane, select the required servers and in the task pane, click Diagnose problems > Start trace log. Follow the on-screen instructions to create a trace log. At the request of Citrix Technical Support, then select the Diagnostic Facility node and click Set packaging details to send the packaged trace log by File Transfer Protocol (FTP). Viewing Citrix Hotfix Information: With Hotfix Management, check which hotfixes are applicable to Citrix products, search for particular updates on your system, and identify servers where up-to-date hotfixes must be applied. To use this feature, in the Access Management Console left pane, select Citrix Resources > Configuration Tools > Hotfix Management. Conserving Bandwidth for Remote Monitoring when Using the Access Management Console: When using the Access Management Console to monitor a farm at a remote site, conserve bandwidth across the WAN by publishing the console application on a remote server and connecting to it using the Citrix XenApp plugin locally. Ensure that you specify a working directory when publishing the console.

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Enabling Citrix Administrators to Manage Farms Remotely


If we use the Access Management Console to connect to, discover, or manage remote servers, we may receive an error message when you attempt to discover a server in farm. Check the details of the discovery failure error to narrow down the potential causes of the failure. One of the reasons this might occur is that we are using an account that does not have Distributed Component Object Model (DCOM) Remote Launch permissions on the remote server. To prevent this error from occurring, grant DCOM Remote Launch permissions to any Citrix administrators whom we allow to access the farm. You can grant DCOM Remote Launch permissions to administrators on remote servers running Windows Server 2008. To grant DCOM Remote Launch permissions to administrators 1. On each server in the farm, install Remote COM+ support. A. From the Server Manager, choose Roles, Add Roles, and then click Server Roles in the left pane. B. Select Application Server. C. Select COM+ Network Access, click Next, and then click Install. 2. On each server in the farm, add all users permitted to manage the farm remotely to the Distributed COM Users group and give them farm administrator privileges. Alternatively, we can create a domain group for this task to centralize management by following these steps: A. Create a group named Citrix Administrators. To simplify and centralize group administration, Citrix recommends that this be a domain group. B. Add the Citrix Administrators group to the built-in Distributed COM Users group on the remote server. Perform this step on all servers that are used to discover farms or that are managed by the console remotely. C. Add the Citrix administrator accounts to the Citrix Administrators group. 3. On the remote server, set the DCOM Default Impersonation Level to Impersonate. A. Run the MMC and add the Component Service snap-in. B. Select Computers, right-click My Computer, and select Properties. C. Select the Default Properties tab. D. From the Default Impersonation Level drop-down list, select Impersonate. 4. Allow access to the Access Management Console and the XenApp Advanced Configuration tool through any software or hardware firewalls between the remote servers and the farm or disable these firewalls. Using Citrix XenApp Advanced Configuration: To use the Advanced Configuration tool, we must be a Citrix administrator. Citrix administrators can have varying levels of access to areas of server farm management. If we try to access an area of the tool that you are not authorized to use, the details pane on the right does not display the associated information. XenApp Setup installs the Advanced Configuration tool on each server in the farm by default. Use the XenApp installation media to install the Advanced Configuration tool on other workstations you want to use to manage server farms. Important: Earlier versions of the XenApp Advanced Configuration tool (called the Presentation Server Console) do not recognize settings we configure using this version of the tool. If we run the tool from devices that do not have XenApp installed, Page | 4

such as workstations or laptops, upgrade those devices to this version of the Advanced Configuration tool. Conserving Bandwidth for Remote Monitoring when Using Advanced Configuration: When using the Advanced Configuration tool to monitor a farm at a remote site, conserve bandwidth across the WAN by publishing the Advanced Configuration tool application on a remote server and connecting to it using the Citrix XenApp plugin locally. To configure the Advanced Configuration tool for screen reader accessibility: Screen reader software might not readily interpret some of the text that appears in the Advanced Configuration tool. By default, screen readers do not interpret static text areas separate from input elements such as text boxes or check boxes. We can configure the console to be more fully accessible to screen readers. Use this procedure to configure the tool so that you can use the Tab key to move to static text areas you want screen readers to interpret. 1. On a computer where the XenApp Advanced Configuration tool is installed, locate and open the Isctx.log file using a text editor. If we installed the tool in the default location, Isctx.log is located in the \Program Files\Citrix\Administration folder. 2. On the second line of Isctx.log, type this text, including the hyphen: -labelsGetFocus:true 3. Save and close the file, then restart the tool.

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