HOSPITALITY MANAGEMENT AND PUBLIC RELATIONS

BTS MULTIPLE CHOICE QUESTIONS

If you are staying in a five star hotel , you are an

Extra high budgeted tourist

Guest of the hotel

Middle budgeted tourist

Guest of the company that has invited you

A Dharamshala is suitable for

Those business man who can stay in graded hotels

Low income families

Only rich merchants

All the above

What is the main feature of a time share establishment

It is a private property

Its rooms / resources are shared by guests / tourists according to specified time schedules.
It is a facility of one star grade

None of these

In a single bedroom , the number of glasses given to the guests is

None of these
Where is hotel Ashok located in New Delhi

Jor Bagh

Chanakya puri

Sunder Nagar

New Friends Colony

The guest enters into a large hotel from its

Lobby

Front Office

Reception

Restaurant
Cocktails are mixed only by expect cocktail makers or experienced bar tenders. Infact, they are
proud of their skills. Why is that so ?
Cocktails are difficult to make

It is important to mix different liquors and fruit juices in a correct proportion , the guest should
not digest on add cocktail and become sick
They are at the forefront of the sales departments in the bar and so, they feel proud of their
cocktail making skills.

They know how to make ready mixtures in style and hence are proud of their skills

Which one of the following is not available in the in‐flight menu.

Beer

Red wine

White wine

Cigarettes

What is a motel

A small hotel

A small hotel on the highway where motorists check in

A large hotel with packing facilities

A hotel with a restaurant

Which one of the following is a heritage hotel

Maurya Sheraton, Delhi

Juhu Centaur, Mumbai

Rambagh Palace, Jaipur

Leela Kem peinsky , Mumbai

One would find boatels in

Manali

Srinagar
Loktak

Ooty

Which one of the following Organizations is operating youth hostels around the world

CARE

UNESCO

YMCA

UNHCR

Which restaurant chain was involved in a controversy related to beef follow

Mc Donalds

Nirulas

Kentucky Fried Chicken

Wimpey’s
Why are electric kettles provided in four star and five star hotels

So that guests could drink hot water

So that they could make tea or coffee on their own

So that they could use this water for washing purposes

None of these

A Duplex room is a room with

Air conditioner

Two storey’s connected by stairs

Room service facility

An extra bed

The size of the bed in a king room is

60”x 80”

80” x 72”

45” x 60”

60” x 60”

What is a mock tail

It is liquor mixed with fruit juices

It is a combination of fruit juices tastefully garnished but sans alcohol

It is a type of draught beer

It is plain lemon juice

If a golf course , house riding track and casino have been provided within the premises of a hotel then it
is a
Heritage Hotel

Resort Hotel

Motel
Ski Resort Hotel

Identify the hierarchical sequence

Chef d’ cuisine , Souse chef, Chef d’ party

Chef d’ party, Chef d’ cuisine , Souse chef

Souse chef, Chef d’ party, Chef d’ cuisine

Chef d’ party, Souse chef, Chef d’ cuisine

A hotel smaller in size with modest boarding and lodging facilities is known

Downtown Hotel

Resort Hotel

Air port Hotel

Inns

Founder of Hotel Taj Mumbai was

Jamshedji Tata

Ghanshyam Das Birla

Nusli Wadia

Dhiru Bhai Ambani

Mahavir Singh Obroi

Mahipal Singh Obroi

Mohan Singh Obroi

Mahipat Singh Broil

Hotel Asoka , which became flagship hotel of ITDC came into being in the year

1956

1965

1968

1970

Modified American plan includes

Two meals of the day + Room rent

One meal of the day = Room rent

Breakfast + Room rent

American plan refuse to

3 daily meals included with room rates

3 meals a day

Only Breakfast

Only Dinner

Cabana means

Studio room

Twin rooms

Triple room
Room attached to the swimming pool ride for changing or resting

Which state has the maximum number of heritage hotels in India

Rajasthan

Uttar Pradesh

Maharashtra

Karnataka

The DND cards in a maids trolley belong to

Bathroom supplies

Guest room supplies

Linen supplies

Room service supplies

Name the underlines cloth used on a restaurant table

Slip cloth

Demask

Serviette

Baize cloth
APR is the term used in hotel industry for identifying

Average Revenue Rate

Average Rack Rate

Average Room Revenue

Actual Room Rate

Identify an international franchise hotel chain

Taj Group

ITC Welcome Group

Marriots

Lemon Tree

“ Table d’ hot” is a term related to

Varied Buffet Services

Fixed number of items in a menu

Choice of items in a menu

Options for guest to prepare their own menu

A food service operation of a limited menu and self service is

Buffet aria

Bar

Cafeteria

None of these

A hotel employee who handles restaurant and tour reservations, travel arrangements etc is

Housekeeper

Chef De Cuisine

Concierge
None of these

A hotel room with all guest rooms occupied is called

Green House

Full House

Houseful

None of these

Regular published rate of a hotel or other travel service is called

Room Rate

Rack Rate

Normal Rate

None of these

A room viewing a landscape, water body or any other service view is

Lanai

Pent House

Cabana

None of these
Food or beverages served in guest room is known as

Full service

Room service

Service station

None of these

Pensions are found in

UK and France

Europe and USA

India and Europe

None of these

Which is the first state in India to convert its Maharaja’s into hotel

Rajasthan

Kashmir

Uttar Pradesh

Madhya Pradesh

In which year Indian Tobacco company (ITC) entered hotel industry

1958

1956

1957

1959

Which is the hotel on wheels

Motel

Rotel

Floatel
Airtel

A hotel situated near an airport is known as

Floatel

Airtel

Motel

Rotel

The mean which provides a choice of items is

Alacarte

Table d’ hote

Counter service

None of these

The place in a hotel where alcoholic beverages and snacks are served is

Banquet

Lobby

Bar

Coffee shop
Customers who want to stay for a longer period prefer

Commercial Hotels

Resort Hotel

Residential Hotels

Motels

Motels are located on

Highways

Roadways

Sea side

None of these

Example of a floating hotel is

Resort

Motels

Houseboat

None of these

The term restaurant originated in

America

England

Germany

Italy

Las Vegas is the best example for

Casino Hotels

Heritage Hotels

Budget Hotels
None of these

A shuttle service to the airport is a typical feature of which type of hotel

Resort

Airport Hotel

Casino Hotel

None of these

Chef poissonier specializes in

Vegetarian

Fish preparations

Meat

None of these

Which section in a kitchen supplies tea or coffee

Still room

Hot range

Cold room

Confectionary
Guardian is a

Trolley

Tray

Vessel

None of these

Recaud means

A type of dish

An alcohol store

A type of serving bowl

None of these

The chef De party responsible for vegetable preparations are

Potagers

Entremetier

Charcutier

Poissonier

The person who cleans the kitchen is

Utility worker

Dish washer

Pot washer

Kitchen steward

The portion responsible for the landscapes and gardens of the hotel premises is

Florist

Horticulturist

Public area supervisor

Who is the head of the Housekeeping department

Chef De Cuisine

Executive Housekeeper

Engineer

None of these

Countries which created Hydro polis first are

Germany and Italy

China and Dubai

Singapore and Bangkok

None of these

Name a country where we can see a capsule hotel

China

Japan

Malaysia

None of these
A business lounge will be found in a ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ hotel

Independent Hotel

Resort Hotel

Business Hotel

None of these

We can find unique artifacts and accommodations in ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ hotel

Floating Hotel

Motel

Palace Hotels

None of these

A property which provides full ownership of units is called a

Time share

Condominiums

Bed and Breakfast

None of these

Vacation homes found in Switzerland are called

Condominiums

Chalets

Caravans

None of these

An order is found in

House keeping

Front Office

Room service
None of these

Earliest lodging places are called

Inns

Restaurants

Motels

None of these

Which one of the following hotel faced terrorist attack

Taj Gateway

Taj Trident

Taj Mumbai

None of these

American service is otherwise called

Guardian Service

Plate Service

Chain Service

None of these
ANSWERS

1.a
2.b
3.b
4.b
5.b
6.a
7.b
8.d
9.b
10.c

11.b
12.c
13.c
14.b
15.b
16.
17.b
18.b
19.a

20b
21. a
22.a
23.c
24.b
25.a
26.d
27. a
28.d
29.d
30.a
31.c

32.c
33.c
34.d
35.c
36.b
37.a
38.b
39.b
40.a
41.c
42.b
43.b

44.a
45.c
46.c
47.a
48.c
49.c
50.a
51.b
52.b
53.b
54.a
55.b

56.b
57.d
58.b
59.b
60.a
61.b
62.c
63.c
64.b
65.b
66.c
67.a

68.c
69.b