Interpretation: The staffs handling registration needs to be aware of the
services that the Panchakarma Clinic can provide. It is also advisable to
have a system wherein the staffs are aware as to who to contact if they need any clarification on the services provided. Remark(s): The patient’s registration and assessment process is designed to give priority to those who are obviously sick or those with urgent needs. c. A unique identification number is generated at the end of registration. Interpretation: The Panchakarma Clinic shall ensure that every patient gets a unique number which is generated at the end of registration of the first interaction that the patient has with the Panchakarma Clinic. This number shall be used for identification of the patients across the Panchakarma Clinic and to ensure continuity of care across the Panchakarma Clinic. All Panchakarma Clinic records of the patients shall have this number. “Unique” implies that this is a one-time affair. Please note that a particular patient can have only one unique number. d. The staff is aware of these processes. Interpretation: All the staff handling these activities should be oriented to these policies and procedures. Orientation can be provided by documentation/ training.