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Improving the Triangle: Listening sessions results

This document contains public comments gathered during Washington State Ferries’ listening meetings in the Fauntleroy, Vashon Island and Southworth communities between Oct. 24 and Oct. 27, 2016. This public input will provide a starting point for a community taskforce to develop solutions by summer 2017.

About the comments

In order to be as transparent as possible, we strived to transcribe the comments exactly as they were written by members of the public, with the exception of illegible words and those containing profanity. In those cases, we’ve marked where content is missing. Each comment appears only once, though multiple people may have provided similar comments. Some comments held more than one idea. In these cases, we divided the comments into their separate ideas so each could be grouped accordingly.

Please note

: This document contains raw data, which means it likely includes typographical errors, conflicting perspectives and assertions that might not be complete or accurate. This is an iterative process, and the ideas expressed in these comments will be reviewed, clarified and explored by the community taskforce as work progresses toward solutions.

How to use this document

The document consists of a table with four columns:

T

heme, location submitted, comments, and location referenced.

•

Themes

are the broad groups meant to reflect the general ideas contained in the comments. The purpose of themes is to make it easier to skim the list and compare comments on related topics. Not every comment was a perfect fit, and the taskforce will be responsible for reviewing, prioritizing and grouping this feedback going forward.

•

Location submitted

is the meeting at which the comment was submitted to WSF, or the area where an email commenter resides. The locations are color coded for easy reference:

, , and .

•

Comments

are verbatim transcriptions of the comments that members of the public submitted during our listening tour Oct. 24 to 27, 2016.

•

Location referenced

is the location that each comment is talking about. If a member of

the

public posted a comment on a terminal map, or referenced a specific location in their emails, it’s listed here. For example: Comments discussing a bypass at the Fauntleroy terminal are marked as “Fauntleroy.”

Next steps for these comments

Over the next few months, WSF will assemble a community taskforce to review these comments and other available data, with the goal of identifying “quick wins” to improve service by next summer and exploring strategies for longer-term solutions. The taskforce’s meetings will be advertised and open to the public. In the meantime, WSF will update its website with responses to questions received at our listening sessions and news about upcoming milestones in the process. If you have questions or concerns, or would like to be notified about updates, please email us at WSFComms@wsdot.wa.gov.

October 2016 – WSF Triangle Improvement Process: Listening Session Results - RAW DATA

ThemeLocation

Submitted Comments

Location

Referenced

There

needs

to

be

a

method

to

allow

cars

waiting

in

line

along

Fauntleroy

Lane

to

bypass

car

in

line

for

the

other

destination.

Cars

miss

their

boat,

leaves

3/4

full. FauntleroySouthworth

sign

in

car

window

to

allow

cars

to

be

pulled

out

of

Fauntleroy

line

to

bypass

Vashon

cars

holding

up

SW

cars.

FauntleroyGet

ticketed

cars

through

ticket

booth. FauntleroyDrive

to

the

off

load

lanes

to

get

on

the

Southworth

direct

boat

for

ticket

cars

FauntleroyWe

need

a

third

ticket

collector

at

the

toll

booth.

The

rate

at

which

2

scanners

can

work

is

less

than

the

rate

at

which

cars

must

cross

the

ramp. FauntleroyBypass

lane

for

pre

‐

paid FauntleroyPlease

reinstate

the

bypass

lane

at

Fauntleroy FauntleroyEnlarge

the

dock

(longer/wider

and

add

a

2nd

slip.

Add

a

third

bypass/booth) FauntleroyKeep

working

the

bypass

lane

until

we

both

get

it

right.

Then

move

on. FauntleroyDo

need

a

bypass

lane

for

drivers

with

passes FauntleroyBypass

for

pre

‐

ticketed.

‐

RS FauntleroySeparate

lane

for

pre

‐

ticketed FauntleroyBypass

lane

FauntleroyWe

need

the

bypass

lane!

FauntleroyBypass

lane

for

pre

‐

ticketed FauntleroyBypass

lane

is

far

preferable

to

cutting

#

of

sailings FauntleroyCreate

a

bypass

lane

for

ticket

holders.

No

one

with

a

ticket

waits

behind

a

car

buying

a

ticket

at

booth FauntleroyBypass

lane

for

people

who

have

tickets FauntleroyPre

‐

ticketed

drivers

should

not

wait

in

line

behind

ticket

buyers. FauntleroyEliminate

one

tollbooth

‐

all

who

need

to

buy

tickets

go

through

one

booth.

Use

staff

to

guide

traffic

around

line

and

onto

the

dock.

FauntleroyBypass

lane

need

to

come

back FauntleroyImplement

the

bypass

lane

ASAP! FauntleroyBy

‐

pass

tollbooth!

This

seems

to

be

the

main

clog

point

in

loading

boats!! FauntleroyReroute

vehicles

incoming

lanes

up

Fauntleroy

for

both

routes

1

‐

SW,

1

‐

Vashon,

1

bypass.

FauntleroyEliminate

tollbooth

bottleneck

at

Fauntleroy FauntleroyADA

Complaint

for

physically

challenged

persons

who

cannot

walk

dock.

Southworth

Disabled

access

Vashon

Bypass

lane

SWVashon

1


ThemeLocation

Submitted Comments

Location

Referenced

Physically

challenged

and

handicapped

should

be

allowed

to

drive

down

to

pick

up

and

drop

off

at

end

of

dock

at

terminal

building. Vashon

SW

Can't

see

traffic

move

on

dock

with

latest

hash

marks

VashonDanger!

2

lanes

leaving

Vashon

dock

merge

into

1

in

the

turn

lane

onto

Fauntleroy

Way

(north).

Change?? Fauntleroy2

**expletive

deleted**

lanes

to

load

to

Fauntleroy

you

purposely

slow

down

our

loading.

VashonLanes

on

Vashon

dock

too

narrow.

Side

mirrors

have

been

hit

several

times.

VashonDo

we

really

need

a

full

lane

for

bus

and

carpool?

VashonSchool

times

only

happen

at

specific

times

‐

open

lane

at

all

other

times!

VashonSingle

lane

to

Fauntleroy

from

Vashon

delays

loading.

Lanes

too

narrow

for

large

vehicle

and

trucks

‐

More

delays

since

no

one

can

get

by

them. VashonSchool

buses

only

twice

a

day

for

two

ferries.

All

other

times

get

rid

of

bus

lane.

Vashon

Fauntleroy

Problem:

Two

destinations

and

only

one

lane.

Potential:

Add

one

tollbooth

farther

up

Fauntleroy

for

Vashon.

When

ready,

they

would

be

released

to

go

down

as

a

group.

FauntleroyA

larger

dock

and/or

more

lanes

would

solve

many

problems. FauntleroyBuild

a

2nd

dock

and

a

walk

‐

on

ramp.

FauntleroyPlease

keep

2nd

slip

expansion

in

long

‐

term

plan

to

pressure

Seattle.

FauntleroyBuild

a

2nd

dock

and

a

walk

‐

on

bridge.

SouthworthTie

‐

up

slip. SouthworthKeep

the

triangle

route

but

majorly

improve

the

infrastructure

and

routing

of

vehicles.

This

would

solve

the

WSF

,

Vashon

and

Southworth

issues. FauntleroyInslee

tells

the

mayor

if

he

wants

fund

for

the

tunnel

or

anything

the

mayor

work

to

create

another

dock

with

parking

at

Fauntleroy.

Your

back,

my

back. FauntleroyConstruct

an

overhead

deck

on

the

dock

for

passenger

traffic.

FauntleroyNew

dock

with

2

slips.

This

is

not

a

band

‐

aide

solution.

This

would

fix

the

problems

in

the

Fauntleroy

neighborhood

and

lines

of

cars

on

Fauntleroy

Awe

and

getting

ticketed

cars

onto

their

boats. FauntleroyFauntleroy

process

is

too

slow.

Dock

is

not

big

enough.

Booths

are

too

slow.

Not

enough

booths.

Your

biggest

problem

is

caused

by

not

enough

room

on

dock.

Fauntleroy

Dock

‐

striping

Vashon

Expand

operations

SWVashon

2
