Cuyahoga County Correctional Center Facility Review
October 30 - November 1, 2018
CUYAHOGA COUNTY CORRECTIONAL CENTER Oct 30-Nov 1, 2018 Quality Assurance Report CUYAHOGA COUNTY CORRECTIONAL CENTER Oct 30-Nov 1, 2018
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Table of Contents
Executive Summary………………………………………………………………………………………....................2
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CUYAHOGA COUNTY CORRECTIONAL CENTER Oct 30-Nov 1, 2018 Facility Review Report CUYAHOGA COUNTY CORRECTIONAL CENTER Oct 30-Nov 1, 2018 S
ENSITIVE
L
IMITED
D
ISTRIBUTION
Executive Summary
The purpose of this Facility Review is to provide the United States Marshals Service (USMS), Prisoner Operations Division (POD) a comprehensive overview of operations at the Cuyahoga County Correctional Center (CCCC) located in Cleveland, Ohio. The Facility Review uses the Federal Performance-Based Detention Standards (FPBDS) for non-federal detention facilities. The FPBDS are designed to ensure the safe, secure, and humane confinement of federal detainees and provide a document to indicate
the facility’s
level of performance. The overall facility operation received a rating of
“
Unsatisfactory/At-Risk
”
.
The Facility Review was conducted by a team of contract correctional subject matter experts (SMEs) from the Correctional Management and Communications Group, LLC. CCCC co-houses USMS detainees in the same housing units (USMS detainees are not separated out, identified or defined by any distinguished or unique identifying factor, or housed in USMS only pods or housing units) with other county inmates, therefore the focus of this review is on the conditions of confinement for the entire population and references both USMS detainees and CCCC inmates. During the three-day onsite visit, the team toured and observed operations of all CCCC facilities including the Cuyahoga County Jail I Annex in Bedford and the Cuyahoga County Jail II Annex, in Euclid. The Facility Review included review of all relevant policies, procedures, and other supporting documentation. Facility Review team staff conducted numerous interviews with facility staff, contractors, USMS detainees and Cuyahoga County inmates. Facility staff and contractors were professional and responsive to the Facility Review team
members’
requests for information, documentation and access throughout all facilities. Some staff members approached
Facility Review team SME’s
willingly shared information beyond the interview questions while others were guarded in their responses. Facility Review team members interviewed a sampling (200+) of the detainee/inmate populations to determine their perception of personal treatment, health care, food service, sanitation and overall facility operations. 80% of the detainees/inmates interviewed expressed concern with health care, food service, sanitation, and 100% of the detainees/inmates feared retaliation by or from the Security Response Team (SRT) staff or other Correctional Officer staff members for speaking with Facility Review team members. More than 20 anonymous notes or letters were passed to Facility Review team members directly by detainees/inmates confined to the Restrictive Housing Unit, expressing fear of brutal retaliation and in some cases fear for their life. Non-compliances with the FPBDS were identified in all functional areas. Overall, Administration and Management, Food Service, Restrictive Housing and Safety and Sanitation were determined to be
“U
nsatisfactory/At-Risk
”,
Security and Control and Health Care a
re “Marginal”, and
Services and Programs is
“Satisfactory”
. The
“U
nsatisfactory/At-Risk
”
designation indicates performance of the functional area does not meet most contractual requirements and recovery is not likely in a timely manner. Additionally the performance of the function is so defective or deficient, it actually presents a risk to the safety of staff and detainees; the risk include life and safety concerns as well as inhumane conditions of confinement, which violate safe, secure, humane conditions and/or violate detainee/inmate Constitutional Rights.