2019 System Evaluation
Attachment A 
November 20, 2019
 
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Table of Contents
Executive Summary ...........................................................................1Introduction .................................................................................3Fixed-Route Service Evaluation ...................................................................5Crowding (Priority 1) ........................................................................5Reliability (Priority 2) ........................................................................7Service Growth (Priority 3) ....................................................................9Route Productivity (Priority 4) .................................................................14The Complete Network: Integration with Sound Transit ................................................10Peak Analysis ................................................................................14Alternative Services ...........................................................................15METRO CONNECTS Progress Report ...............................................................17Potential Changes to the Service Guidelines and Strategic Plan ..........................................18
Figures
Figure 1. Metro Fixed Routes Needing Investment to Reduce Crowding ...................................6Figure 2. Metro Fixed Routes Needing Investment to Improve Reliability ...................................8Figure 3. Metro Corridors Needing Investment per the Service Guidelines (Peak Period, 5–9 a.m. and 3–7 p.m.) ....11Figure 4. Metro Corridors Needing Investment per the Service Guidelines (Off-Peak Period, 9 a.m.–3 p.m.) ........12Figure 5. Metro Corridors Needing Investment per the Service Guidelines (Night Period, after 7 p.m.) ............13
Appendices
Appendix A: Methodologies and Process Descriptions .................................................20Appendix B: King County Low-Income and Minority Census Tracts .......................................25Appendix C: Route Productivity Data ..............................................................26Appendix D: Changes to Route Productivity Thresholds ................................................33Appendix E: Peak Route Analysis .................................................................34Appendix F: Route-level Reliability ................................................................36Appendix G: Route-level Ridership ................................................................39Appendix H: Service Changes and Corridor Changes ..................................................45Appendix I: Corridor Analysis ....................................................................48Appendix J: Investment Needs ...................................................................54
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