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King County Metro

Income-based Fare Program Implementation Plan

Attachment A

December 2019

King County Metro

i

Table of contents

Page

1

Executive summary ............................................................................. 1-1

2

County Council proviso ....................................................................... 2-1

3

Background & methodology ................................................................ 3-1

4

Factors that informed the program implementation plan .................... 4-1

Stakeholder and public input .................................................................... 4-1

Guidance from experts ............................................................................ 4-4

Data and market research ........................................................................ 4-6

Equity impact review ............................................................................... 4-7

5

Program implementation plan ............................................................. 5-1

Individuals served by the program ............................................................ 5-1

Program design ...................................................................................... 5-2

Estimated program costs ......................................................................... 5-6

Potential policy changes ........................................................................... 5-9

Marketing and enrollment ...................................................................... 5-10

Partnerships ......................................................................................... 5-11

Interface with existing fare programs ...................................................... 5-12

Program evaluation ............................................................................... 5-12

Integration with ORCA ........................................................................... 5-13

Regional integration .............................................................................. 5-14

6

Conclusion and next steps .................................................................. 6-1

7

Definitions .......................................................................................... 7-1

Tables and figures

Page

Table 1

Poverty eligibility thresholds in King County ........................... 4-4

Figure 1

Fare payment by transit agency/service ................................. 5-4

Table 2

Projected net program costs .................................................... 5-7

Table 3

Projected categories of expenses ............................................ 5-7

Table 4

Projected revenue (subsidized by Metro) ................................ 5-8

Appendices

Appendix A:

Public engagement report

Appendix B:

Stakeholder Advisory Group members

Appendix C:

Peer transit agency analysis

Appendix D:

Report on existing conditions

Appendix E:

Pilot programs

Appendix F:

Map of proposed startup year enrollment locations

Appendix G:

Benefits of using ORCA